The Home Depot

Review №1

Rating: 5

Date: 2 days ago

Review №2

Rating: 5

Excellent

Date: 3 days ago

Review №3

Rating: 5

Date: a week ago

Review №4

Rating: 5

All good

Date: a week ago

Review №5

Rating: 5

Rented from here a flood sander/buffer. Pickup and return was easy. Very good explanation on how to operate unit. I didn t tell them that I had over 20 years experience, regardless always a good practice to hear them out. This helps these kids build character and trust. I thanked them for the info and was on my way.

Date: a week ago

Review №6

Rating: 5

You find everything in the USA

Date: 3 weeks ago

Review №7

Rating: 5

Directly off of the expressway. Take Ed Carey Drive Exit

Date: 3 weeks ago

Review №8

Rating: 5

Date: 4 weeks ago

Review №9

Rating: 4

Date: 4 weeks ago

Review №10

Rating: 1

Wasted 30 minutes waiting for them to open the cage to tools. Left and Im just gonna order stuff online from now on.

Date: a month ago

Review №11

Rating: 4

Date: a month ago

Review №12

Rating: 5

Abel is an excellent person and has helped me a lot on my visits, in general all the staff is very helpful at HDepot 4 corners, brownsville.

Date: a month ago

Review №13

Rating: 3

Date: a month ago

Review №14

Rating: 5

Thank you, manager Joe! Had a serious shipping issue with one of my orders: an ac for my mothers house that was delayed for almost five days, which in this Texas heat, wouldve been miserable for my mother. I went and talked with the manager, Joe, who worked hard to get me an ac to take home! I appreciate your customer friendliness!

Date: a month ago

Review №15

Rating: 5

Date: 2 months ago

Review №16

Rating: 5

Date: 2 months ago

Review №17

Rating: 5

good place

Date: 2 months ago

Review №18

Rating: 5

Excellent quality and service.

Date: 3 months ago

Review №19

Rating: 5

Not the worst Home Depot Ive ever been in.

Date: 3 months ago

Review №20

Rating: 1

I have been on the phone for 30min trying to place an order for material. This place is the worst

Date: 3 months ago

Review №21

Rating: 5

Awsome place

Date: 3 months ago

Review №22

Rating: 5

Date: 3 months ago

Review №23

Rating: 5

Date: 3 months ago

Review №24

Rating: 1

Date: 4 months ago

Review №25

Rating: 5

Everyone was super nice. Not like my home depot in Austin

Date: 4 months ago

Review №26

Rating: 1

Whats the point of having good prices and better quality, if when you go to the store to buy no one can help you, I went because I was going to buy a toilet and I told 4 employees and none of them were good enough to help me.

Date: 4 months ago

Review №27

Rating: 5

Date: 4 months ago

Review №28

Rating: 4

Date: 4 months ago

Review №29

Rating: 5

Date: 4 months ago

Review №30

Rating: 5

Date: 4 months ago

Review №31

Rating: 2

Pro service great!!! Managers have no people skills, helpers in store & for the loading are always hiding and under the canopy is always packed with idiots that cant park in parking lot n clutter up the passage to cart lumber and Ive brought this up to managers n they do nothing!!!!

Date: 4 months ago

Review №32

Rating: 2

I am a contractor and currently almost exclusively use Home Depot for my business purchases. Recently the Brownsville store has been refusing to give me cash back when doing a return with a Debit Card unless a manager provides an override. The system already shows Cash as an option so I don t think that this is a Home Depot wide policy. This has been a recent problem and no manager has been able to tell me when exactly when this policy was effective. Since shopping at this store in 2019 I have always gotten cash when returning Debit card purchases. I can understand it needing to go back to a Credit Card or Store Credit. Debit card purchases immediately get pulled from my account but it takes 5-7 business days for my bank to reflect the credit. Most of the time I am turning around and buying more materials. I will not use a credit account because I don t need to. I currently spend roughly $50K a year at Home Depot and have been happy with their staff and material availability. But this is frustrating enough that I may switch my business to Lowe s or local lumberyards and hardware stores.

Date: 4 months ago

Review №33

Rating: 5

Date: 5 months ago

Review №34

Rating: 5

I love their kids workshop ! And prices are better than the l place.

Date: 5 months ago

Review №35

Rating: 4

I find everything I need

Date: 5 months ago

Review №36

Rating: 5

I always find what I need

Date: 5 months ago

Review №37

Rating: 4

Date: 5 months ago

Review №38

Rating: 5

Date: 6 months ago

Review №39

Rating: 5

Date: 6 months ago

Review №40

Rating: 5

When I stop here I always get good service! Placed an online order and was ready for pickup in a timely manner.

Date: 6 months ago

Review №41

Rating: 4

Unfortunately, you have to wait a long time to get someone to help you.

Date: 6 months ago

Review №42

Rating: 5

Excellent

Date: 6 months ago

Review №43

Rating: 4

Date: 6 months ago

Review №44

Rating: 4

Willie in doors and windows was very helpful

Date: 6 months ago

Review №45

Rating: 5

Date: 7 months ago

Review №46

Rating: 3

Date: 7 months ago

Review №47

Rating: 5

Always great

Date: 7 months ago

Review №48

Rating: 5

Took a bit to get someone to help me but the associate who finally did help was friendly

Date: 7 months ago

Review №49

Rating: 4

Not as many employees as most homedepots, period.......

Date: 7 months ago

Review №50

Rating: 1

I tried to call to order two pallets of cinderblock the first time the phone rang for over seven minutes so I gave up and hung up. I called back and I was on the phone for eight minutes and someone finally answered and said they get me to the right person And then after 15 minutes of the phone ringing in my ear and never talk to anyone I finally hung up I guess they don t want my business. Someone would pick up the phone and just hang it up without even saying hello

Date: 7 months ago

Review №51

Rating: 5

Date: 8 months ago

Review №52

Rating: 5

I cant believe a material that we used to buy they wont make it anymore such ashamed I dont think its worth paying more for a product that has gone down in quantity and quality Very Disappointed

Date: 8 months ago

Review №53

Rating: 5

Excellent good Serbian and good quality

Date: 8 months ago

Review №54

Rating: 5

Date: 8 months ago

Review №55

Rating: 5

Date: 8 months ago

Review №56

Rating: 5

Where you can find anything awesome

Date: 8 months ago

Review №57

Rating: 5

Date: 8 months ago

Review №58

Rating: 4

Normally a good experience.

Date: 8 months ago

Review №59

Rating: 1

Date: 9 months ago

Review №60

Rating: 5

Wonderful costumer service from Leal he helps me and explain what I need it to do to change my LED light no one does that usually when I go, but he is one of the best ones thank you Mr. Leal

Date: 9 months ago

Review №61

Rating: 2

Pretty expensive. People selling stuff in parking lot.

Date: 9 months ago

Review №62

Rating: 5

Date: 9 months ago

Review №63

Rating: 5

Date: 9 months ago

Review №64

Rating: 5

Date: 10 months ago

Review №65

Rating: 4

Date: 10 months ago

Review №66

Rating: 5

Excellent service

Date: 10 months ago

Review №67

Rating: 5

I had difficulty with a situation but the manager took care of it asap. Thank you!

Date: 10 months ago

Review №68

Rating: 5

Here I found a wide variety of Christmas arrangements and they accept payments with Mexican cards.

Date: 10 months ago

Review №69

Rating: 5

Went for in store pickup. Girl at online customer service was very attentive. Thank you

Date: 10 months ago

Review №70

Rating: 4

Normal Home Depot

Date: 10 months ago

Review №71

Rating: 5

Well stocked, friendly and knowledgeable associates.

Date: 11 months ago

Review №72

Rating: 5

Victoria saved the day!

Date: 11 months ago

Review №73

Rating: 4

Date: 11 months ago

Review №74

Rating: 5

Good service and good prices.

Date: 11 months ago

Review №75

Rating: 4

Date: 11 months ago

Review №76

Rating: 5

The Home Depot is a very wonderful store where you can find washers, dryers refrigerators and stoves too.

Date: 11 months ago

Review №77

Rating: 5

Date: 11 months ago

Review №78

Rating: 5

Date: 11 months ago

Review №79

Rating: 5

The staff are friendly and the store and restroom was clean.

Date: a year ago

Review №80

Rating: 4

Date: a year ago

Review №81

Rating: 5

I usually break something around to house to give my wife and excuse on why i need come to this store.

Date: a year ago

Review №82

Rating: 4

Date: a year ago

Review №83

Rating: 3

Date: a year ago

Review №84

Rating: 5

Awesome!I found what I was looking for.

Date: a year ago

Review №85

Rating: 5

Excellent service

Date: a year ago

Review №86

Rating: 1

Profiled, ignored by Luis in electrical department asked how I was going to pay for my items, demoralizing customers and leaving them last not everyone is going there to steal get your team retrained.

Date: a year ago

Review №87

Rating: 5

Date: a year ago

Review №88

Rating: 5

Date: a year ago

Review №89

Rating: 5

Date: a year ago

Review №90

Rating: 1

Zero customer service. Went to spend several thousands of dollars on doors and windows. Waited by desk for over 20 minutes. No one. Called the store on my phone. It rang for 12 minutes until someone finally picked up. Meanwhile, walked the store the 12 minutes and asked three employees to page someone. They didnt know how. Perdon finally answered the phone, could not find anyone to help. Pathetic. Went to Lowes. I spent my money there after talking to someone who helped me.

Date: a year ago

Review №91

Rating: 4

Date: a year ago

Review №92

Rating: 5

Very accessible

Date: a year ago

Review №93

Rating: 2

Date: a year ago

Review №94

Rating: 5

I enjoy getting my home improvement goods here its just that with all this inflation its so hard to afford much..

Date: a year ago

Review №95

Rating: 5

Need more items on-hand but my favorite place for plants

Date: a year ago

Review №96

Rating: 4

No waiting return a breeze

Date: a year ago

Review №97

Rating: 5

Great delivery

Date: a year ago

Review №98

Rating: 4

Date: a year ago

Review №99

Rating: 5

Love the workers in this store helpful aintvthe word. Not sure off guys name but he usually works down by construction entrance wears glasses. He has helped me so much since I have been here and just wanted to say thanks

Date: a year ago

Review №100

Rating: 5

Date: a year ago

Review №101

Rating: 2

Request it assistance with credit services previously requested at front desk and no help was obtained. The situation was explain as prior guidance was received by a front desk representative and the prior situation in which assistance was successfully obtained. Associate contacted manager who stated he was unable to help but recommend to call credit services as they could assist. Credit services were contacted while at the store and I requested for the credit services representative to advice front desk associate, however, a different associate help me. When the prior associate arrived, she let her coworker know that manager said no, although, she was not aware of the information credit services provided. I was able to speak to store manager and explain the situation and the information credit services provided me with. I also let him know that it wasnt the first time I requested this assistance, however, he made no efforts to see if he had misinformation. After that I was able to obtain help at a different location where the manager was able to help through the request. Aside from this the other issues that have been faced is the lack of assistance on the floor as theres very few associates from time to time.

Date: a year ago

Review №102

Rating: 4

Very clean and helpful employees

Date: a year ago

Review №103

Rating: 5

Clean with plenty variety in the garden shop

Date: a year ago

Review №104

Rating: 5

Date: a year ago

Review №105

Rating: 5

Date: a year ago

Review №106

Rating: 5

Date: a year ago

Review №107

Rating: 5

Date: a year ago

Review №108

Rating: 5

Excellent...service

Date: a year ago

Review №109

Rating: 5

Date: a year ago

Review №110

Rating: 4

Date: a year ago

Review №111

Rating: 5

Date: a year ago

Review №112

Rating: 5

Excellent.

Date: a year ago

Review №113

Rating: 4

Date: a year ago

Review №114

Rating: 3

Excellent place, 100% attention although sometimes you dont find what you are looking for, but they are friendly...

Date: a year ago

Review №115

Rating: 5

Date: a year ago

Review №116

Rating: 5

The best tools

Date: a year ago

Review №117

Rating: 4

Date: a year ago

Review №118

Rating: 5

The best

Date: a year ago

Review №119

Rating: 5

Date: a year ago

Review №120

Rating: 5

Nice place!!

Date: a year ago

Review №121

Rating: 1

Always long waits to check out. Been waiting 45 minutes for a return.

Date: a year ago

Review №122

Rating: 5

Date: a year ago

Review №123

Rating: 5

Date: a year ago

Review №124

Rating: 5

Date: a year ago

Review №125

Rating: 5

Date: a year ago

Review №126

Rating: 4

Date: a year ago

Review №127

Rating: 3

Date: a year ago

Review №128

Rating: 5

Date: a year ago

Review №129

Rating: 3

Date: a year ago

Review №130

Rating: 4

Good didnt have the stuff I wanted but still I got what I need

Date: a year ago

Review №131

Rating: 5

My favorite store

Date: a year ago

Review №132

Rating: 4

Date: a year ago

Review №133

Rating: 5

Date: a year ago

Review №134

Rating: 5

Well

Date: a year ago

Review №135

Rating: 4

This store is freaking huge! You can get lost in there, better ask for help! Theres always a handy guy around to lend a hand

Date: a year ago

Review №136

Rating: 5

Excellent service and attention

Date: a year ago

Review №137

Rating: 5

Online Service and Store Pick Up a Breeze.

Date: a year ago

Review №138

Rating: 5

Date: a year ago

Review №139

Rating: 5

Find everything you need for home and garden....,

Date: a year ago

Review №140

Rating: 5

Date: a year ago

Review №141

Rating: 4

My favorite Daddys toys hehehe.

Date: a year ago

Review №142

Rating: 2

You have to practice your patience when coming to this Home Depot. Understaffed and undertrained

Date: a year ago

Review №143

Rating: 5

Everything you need for your house hold

Date: a year ago

Review №144

Rating: 5

You find everything and good prices thanks

Date: a year ago

Review №145

Rating: 5

Date: a year ago

Review №146

Rating: 3

Needs stocking

Date: a year ago

Review №147

Rating: 5

Date: a year ago

Review №148

Rating: 5

Date: a year ago

Review №149

Rating: 4

Date: a year ago

Review №150

Rating: 3

Close to my Jobsite for work, and well stocked, but not very well staffed.

Date: a year ago

Review №151

Rating: 4

Date: a year ago

Review №152

Rating: 5

Date: a year ago

Review №153

Rating: 5

Date: a year ago

Review №154

Rating: 5

Date: a year ago

Review №155

Rating: 5

Date: a year ago

Review №156

Rating: 5

The second time I went back to return an item that was the wrong size ordered, the person at the return register was very helpful took his time getting me the information as to where to find my item needed. I wish I would have gotten his name . He had so much patience with me. He went out of his way to help find what I was looking for. I had been driving around looking 3 different stores and he nailed it. Thank you. Sorry I forgot the name. I do remember him if I see him again.

Date: a year ago

Review №157

Rating: 2

Never can find anybody to help you.....

Date: a year ago

Review №158

Rating: 5

Pleasant and professional

Date: a year ago

Review №159

Rating: 5

Date: a year ago

Review №160

Rating: 5

Date: a year ago

Review №161

Rating: 1

Bad service no sale persons morinson store only

Date: a year ago

Review №162

Rating: 5

The two associates that helped me find the PVC fitting for which I was looking were very knowledgeable and friendly! They answered all my questions and made it a great learning experience!

Date: a year ago

Review №163

Rating: 4

Date: a year ago

Review №164

Rating: 5

Usually find what I need

Date: a year ago

Review №165

Rating: 5

Date: a year ago

Review №166

Rating: 2

Jocelyn store manager was no help in resolving my issue. All of sudden they implemented new store policy when asking for military discount . I had just bought that same day with no issue.

Date: a year ago

Review №167

Rating: 2

Date: a year ago

Review №168

Rating: 5

Date: a year ago

Review №169

Rating: 4

Date: a year ago

Review №170

Rating: 2

If you have an emergency job to get done and are counting on catching this place open 15 mins before their announced closing time.... dont. They start kicking customers out 15-20 mins before their actual business hours. I get you wanna go home, but thats ridiculous. Try another location, if you can.

Date: a year ago

Review №171

Rating: 4

Date: a year ago

Review №172

Rating: 5

Date: a year ago

Review №173

Rating: 3

Home Depot has just about everything you need. Sometimes its hard to find someone to help customers.

Date: a year ago

Review №174

Rating: 4

Date: a year ago

Review №175

Rating: 5

Very helpful personnel

Date: a year ago

Review №176

Rating: 5

Purchased a stove. GE is a good quality. Store attendant and Manager were very professional and very helpful in ensuring we made a wise decision with our purchase. Very satisfied .

Date: a year ago

Review №177

Rating: 5

Date: 2 years ago

Review №178

Rating: 5

Date: 2 years ago

Review №179

Rating: 5

Great customer service. Genuinely appreciate their care.

Date: 2 years ago

Review №180

Rating: 5

Date: 2 years ago

Review №181

Rating: 4

Date: 2 years ago

Review №182

Rating: 4

Pickup was great. Took only minutes.

Date: 2 years ago

Review №183

Rating: 4

Good

Date: 2 years ago

Review №184

Rating: 5

Very good

Date: 2 years ago

Review №185

Rating: 3

Date: 2 years ago

Review №186

Rating: 5

Date: 2 years ago

Review №187

Rating: 5

Date: 2 years ago

Review №188

Rating: 4

One stop store for anything you need for your home ,and the best Reasonable prices on appliances.

Date: 2 years ago

Review №189

Rating: 5

Date: 2 years ago

Review №190

Rating: 5

Great customer service from Frank and Joe and Renato!

Date: 2 years ago

Review №191

Rating: 4

Date: 2 years ago

Review №192

Rating: 5

May I say, Edward store manager not only took the time to hear me out, he also took the time to solve my concerns with a ceiling fan I purchased online.Very happy customer here. Thank you!

Date: 2 years ago

Review №193

Rating: 4

Ideas grow when I walk about the store. Covid had Home Depot very busy. Many home projects to work on. Payment window fast today.

Date: 2 years ago

Review №194

Rating: 4

Found what I needed with good help. Such a big store.

Date: 2 years ago

Review №195

Rating: 4

Good

Date: 2 years ago

Review №196

Rating: 5

Date: 2 years ago

Review №197

Rating: 5

Excellent service

Date: 2 years ago

Review №198

Rating: 5

Date: 2 years ago

Review №199

Rating: 5

Nice service

Date: 2 years ago

Review №200

Rating: 5

Always a fun trip! Employees are knowledgeable and friendly.

Date: 2 years ago