Jack in the Box

Review №1

Rating: 3

Good food

Date: a day ago

Review №2

Rating: 3

Date: 2 days ago

Review №3

Rating: 5

Date: 5 days ago

Review №4

Rating: 5

Date: 5 days ago

Review №5

Rating: 5

Date: 5 days ago

Review №6

Rating: 3

Spent almost $45 there. Order taker got our order wrong, Added extra drink and fries to our order then didnt refund our money!!! She should read customers orders back to us in the drive through so we can catch and correct mistakes!!!

Date: 5 days ago

Review №7

Rating: 5

Date: 6 days ago

Review №8

Rating: 4

Date: a week ago

Review №9

Rating: 5

Date: a week ago

Review №10

Rating: 4

Date: a week ago

Review №11

Rating: 5

Date: a week ago

Review №12

Rating: 2

Went through drive threw ordered to surpreame sourdough bacon and egg. Both sandwiches were wrong they had ham and sausage and were on a different bread I think English muffins by the time I got to the window my order was ready so they were fast and nice just had the wrong food. The girl at the window repeated my order before I handed her my cash she said it right. By the time me and my boyfriend got to our destination and noticed we had the wrong sandwiches we decided to deal with it wasnt worth the gas back so we nether of us eat sausage so the dog was happy but about 30 minutes later my poor dog had horrible bathroom issues and a very upset stomach. Not 100% sure if the sausage but the timing would be right hes a small dog 17lbs so 30 minutes would make sense. Anyway I later looked up the menu and found that I paid for the right meal but received a much lower coat sandwiches. So I wont be visiting this particular Jack in the Box again. The drive threw was not busy was me and one truck behind me. They had plenty of time to insure the right sandwiches were in my bag and not sure why but I had a handful of jelly in my bag??? But ok

Date: 2 weeks ago

Review №13

Rating: 3

Workers are rude

Date: 2 weeks ago

Review №14

Rating: 4

Date: 3 weeks ago

Review №15

Rating: 1

Date: 3 weeks ago

Review №16

Rating: 5

Date: 3 weeks ago

Review №17

Rating: 5

Date: 3 weeks ago

Review №18

Rating: 5

Breakfast Jacks, tacos and bacon ultimate cheeseburgers!!!!

Date: 4 weeks ago

Review №19

Rating: 5

Everything was just as we ordered, including the salsa, and napkins. Drive thru lady was friendly!

Date: 4 weeks ago

Review №20

Rating: 4

Date: 4 weeks ago

Review №21

Rating: 5

Date: a month ago

Review №22

Rating: 5

I ordered the breakfast combo. It didnt take that long for me 2 get my food. Cashier was friendly. The bacon was thin. The over all breakfast was on point. Who ever yall cook is can cook (burn)! Thanks

Date: a month ago

Review №23

Rating: 5

Its jack in the box, so if your food is hot and correct, thank the employees. They have a good breakfast menu and I have no complaints.

Date: a month ago

Review №24

Rating: 5

Dinned in on a wk day for lunch, experiencing a new twisted cola, it was very good.

Date: a month ago

Review №25

Rating: 3

Its okay for a fast food spot I would go again.

Date: a month ago

Review №26

Rating: 5

Great food

Date: a month ago

Review №27

Rating: 3

Food isnt bad and the service is decent. If your looking for some seasoned curly fries this is your place. I also recommend getting the tacos.

Date: a month ago

Review №28

Rating: 4

Date: a month ago

Review №29

Rating: 5

Fast and fresh and delicious

Date: a month ago

Review №30

Rating: 3

Date: a month ago

Review №31

Rating: 4

Date: 2 months ago

Review №32

Rating: 5

Date: 2 months ago

Review №33

Rating: 5

Date: 2 months ago

Review №34

Rating: 4

Date: 2 months ago

Review №35

Rating: 5

I can only speak for the night crew as we normally eat here when my husband gets off work, but the lady that works over night has got to be one of the sweetest people ever. She is always friendly and always smiling. I love those sourdough chicken sandwiches with Swiss cheese. And they never disappoint. Thank you for being awesome. I wish I knew your name.

Date: 2 months ago

Review №36

Rating: 1

Ordered 2 5 piece chicken strips a 2 piece spicy chicken strips snack box and a double jack. The last was really nice while ordering but when I pulled to the window and she repeated my order it was wrong. When I told her this her attitude completely changed and she asked what did I order then. She kept saying I ordered a chicken sandwich instead of the 2 pc. Snack box. Im not sure what the confusion was but I literally told her you keep saying chicken sandwich and its supposed to be the 2 pc spicy snack box. Then she asked if my other chicken was spicy. NO. she then asked if I wanted 2 snack boxes. NO. Then she starts talking to her coworkers so I just told them nevermind because the unnecessary attitude has me thinking they would do something to my food. I dont go often because Everytime I go its always something. Cold food, missing food, rude employees.

Date: 2 months ago

Review №37

Rating: 5

I usually go there late at night and I get the same thing usually. The lady that greet you when you get to the speaker has brightened up my day on more than one occasion

Date: 2 months ago

Review №38

Rating: 5

Date: 2 months ago

Review №39

Rating: 5

Date: 2 months ago

Review №40

Rating: 5

Date: 2 months ago

Review №41

Rating: 3

The employees are always sweet when I go through, the food tho isnt great. For a fast food place its better than McDonalds. Food

Date: 2 months ago

Review №42

Rating: 5

Date: 2 months ago

Review №43

Rating: 5

Date: 2 months ago

Review №44

Rating: 1

Im so done here. Im gonna start going 5 miles down the road. Last week my tiny tacos were still frozen in the middle and this week they handed my tacos out the window knowing I asked for no sauce. I had to go back and the manager acted like I had a disease when I tried handing them back to her. They would do better if there was more management in there then someone trying to be their employees friend. The food has gone downhill, and service really sucks! Done!

Date: 2 months ago

Review №45

Rating: 5

Only place I can get Coke freestyle at the drive thru like I want it. Service is usually great, friendly & upbeat. Food is great too & cant beat the hours.

Date: 2 months ago

Review №46

Rating: 5

Good customer service and very relaxed .

Date: 3 months ago

Review №47

Rating: 3

Date: 3 months ago

Review №48

Rating: 5

Something good

Date: 3 months ago

Review №49

Rating: 5

Date: 3 months ago

Review №50

Rating: 1

Terrible Terrible Terrible! Called and reminded them for ranch and still didn t get any! Didn t EVEN GET A STRAW 4 my drink like this was the absolute worse they lazy don t care at all food was cold and fries were old and hard

Date: 3 months ago

Review №51

Rating: 5

Date: 3 months ago

Review №52

Rating: 5

The best

Date: 3 months ago

Review №53

Rating: 4

Date: 3 months ago

Review №54

Rating: 1

About every 6 - 8 months, I decide to try this restaurant to see if it has improved. In the last 5 years, it hasnt. If you eat here, you will eat anything. The food is always cold and the taste reminds me of a junior high cafeteria. The worst food and customer service in Longview.

Date: 4 months ago

Review №55

Rating: 5

Date: 4 months ago

Review №56

Rating: 5

Date: 4 months ago

Review №57

Rating: 3

Food wasn t very edible

Date: 4 months ago

Review №58

Rating: 5

Date: 4 months ago

Review №59

Rating: 5

Order was completed quickly and accurately. The young lady at the window friendly and smiled when talking to my wife. All rare these days.

Date: 4 months ago

Review №60

Rating: 4

Food good drive thru took a little while.

Date: 4 months ago

Review №61

Rating: 3

Just like other fast food places, prices have gone way up. My family used to stop here often but not so much, anymore. Plus, the quality of the food has gone down and portions are smaller as well. Honestly, just not worth it unless youre hungry and in a hurry.

Date: 4 months ago

Review №62

Rating: 3

Date: 4 months ago

Review №63

Rating: 5

Quickness and kindness received.

Date: 4 months ago

Review №64

Rating: 5

Date: 4 months ago

Review №65

Rating: 1

The little skinny white girl in the front got a attitude with me for asking no ice and change my drink she needs better training and learn how to talk to people. And tell the manager she walks around like she mad at the world to do better with her people

Date: 4 months ago

Review №66

Rating: 2

Date: 4 months ago

Review №67

Rating: 5

A+

Date: 4 months ago

Review №68

Rating: 5

Yumm

Date: 4 months ago

Review №69

Rating: 5

Food was awesome as usual. WoooHooo Food

Date: 4 months ago

Review №70

Rating: 5

Date: 4 months ago

Review №71

Rating: 4

Date: 4 months ago

Review №72

Rating: 3

LONG line...stale croissant bread on breakfast sandwich & 1 strip of bacon cut in half

Date: 4 months ago

Review №73

Rating: 3

Its fast food nothing special but thay are different from all the usual burger joints

Date: 4 months ago

Review №74

Rating: 4

Date: 4 months ago

Review №75

Rating: 5

They have egg rolls now. They are great.

Date: 4 months ago

Review №76

Rating: 5

Date: 5 months ago

Review №77

Rating: 5

Only place in Longview that hasnt messed up my order

Date: 5 months ago

Review №78

Rating: 5

Yum!! Yes I would be back!!

Date: 5 months ago

Review №79

Rating: 5

Food was okay,but I went through the drive thru got my order no forks and spoons and I didnt get my second order of fries so I had to pull around,park and go inside. I was given my other fries.

Date: 5 months ago

Review №80

Rating: 4

Date: 5 months ago

Review №81

Rating: 4

Date: 6 months ago

Review №82

Rating: 5

Date: 6 months ago

Review №83

Rating: 4

Date: 6 months ago

Review №84

Rating: 3

Ordered a breakfast platter with pancakes. The mini pancakes were not good. Eggs were really good though.

Date: 6 months ago

Review №85

Rating: 3

Date: 6 months ago

Review №86

Rating: 5

Date: 6 months ago

Review №87

Rating: 5

Date: 6 months ago

Review №88

Rating: 5

Date: 6 months ago

Review №89

Rating: 5

Always had a great experience

Date: 6 months ago

Review №90

Rating: 3

Food quality was as-to-be-expected for this restaurant. Super cold inside we we took our order to go. Food handling was not 100% as we waited an unexpectedly long time for our order.

Date: 6 months ago

Review №91

Rating: 5

Date: 6 months ago

Review №92

Rating: 4

Love the egg rolls

Date: 7 months ago

Review №93

Rating: 5

Loved it!!!

Date: 7 months ago

Review №94

Rating: 1

The food was inedible the fish sandwich was hard the tiny tacos had no meat and the chocolate explosion cake didnt have any chocolate in the middle.. my chocolate shake wasnt blended well probably because slee was too busy talking about her ex.. and they take a very long time to give you your food

Date: 7 months ago

Review №95

Rating: 4

Date: 7 months ago

Review №96

Rating: 5

Great

Date: 7 months ago

Review №97

Rating: 5

Date: 7 months ago

Review №98

Rating: 5

Food was awesome

Date: 7 months ago

Review №99

Rating: 1

The food at this location was not well prepared. Meaning it was dried in sunk in no taste and hard.

Date: 7 months ago

Review №100

Rating: 4

Date: 7 months ago

Review №101

Rating: 4

Date: 7 months ago

Review №102

Rating: 4

Date: 7 months ago

Review №103

Rating: 3

Date: 7 months ago

Review №104

Rating: 1

My wife and I dined at this establishment after going by the ER at a nearby hospital. We both ordered the Sourdough Jack #1 combo, and I got 2 tacos on the side. It was around 8:30 pm, and the inside dining area was not packed with people, nor was the drive-through filled with cars. When we received our food, both burgers and the fries were cold. Its not cold from sitting out too long but cold from the start. The cheese was not even melted on the hamburger pattie. My wife and I had several options of where to go, and in hindsight, I wish we would have. I will never go back to this particular restaurant again.

Date: 7 months ago

Review №105

Rating: 4

I went through the drive thru window and it moved quickly with my order. Its hard to get to because of the 2 streets have a lot of traffic. The food was good. Parking: Just hard to cross the 2 main streets from heavy traffic.

Date: 7 months ago

Review №106

Rating: 5

First time eating at a Jack-in-Box since the 90s!! Still good!!

Date: 7 months ago

Review №107

Rating: 3

Date: 7 months ago

Review №108

Rating: 4

Food was great. Drive thru employees not so much.

Date: 8 months ago

Review №109

Rating: 5

Wonderful ladies & great food!

Date: 8 months ago

Review №110

Rating: 4

This location was pretty dirty in the inside. The drink machine wasnt working correctly and it was sticky.

Date: 8 months ago

Review №111

Rating: 1

The worst Jack In The Box in the history of time. Rude. Got the whole order wrong. And when I told her she forgot to put cheese on my $10 sandwich that comes with cheese . She proceeded to hand me a piece of cheese in a baggie to melt on there myself. I was charged for ranch dressing. I got chicken nuggets and $50 worth of food but they charged me for 2 extra ranches The way these people treat the customers is intimidating and scary. I am blown away!

Date: 8 months ago

Review №112

Rating: 4

Date: 8 months ago

Review №113

Rating: 5

Date: 8 months ago

Review №114

Rating: 5

Date: 8 months ago

Review №115

Rating: 5

Date: 8 months ago

Review №116

Rating: 5

Date: 8 months ago

Review №117

Rating: 1

Date: 8 months ago

Review №118

Rating: 4

Date: 8 months ago

Review №119

Rating: 5

Date: 8 months ago

Review №120

Rating: 5

I gave them really good ratings because the food is good here but when I got this loaded breakfast sandwich the sausage was overcooked the bread was too maybe they were having a bad morning this is the first time I had a bad sandwich so I will try another one in a few days and let you all know how that goes but overall I will still eat Here so should you

Date: 8 months ago

Review №121

Rating: 4

Date: 9 months ago

Review №122

Rating: 5

Thanks!

Date: 9 months ago

Review №123

Rating: 3

Date: 9 months ago

Review №124

Rating: 2

Good sucked but the lady working the drive thru made my 3am trip well worth it she had the most vibrant personality and even though she seemed overwhelmed she had a smile on her face. I personally believe that she needs help on that shift and that would make the perfect jack in the box experience Parking: Fourth street and the loop in Longview Texas

Date: 9 months ago

Review №125

Rating: 5

Love the bacon ultimate cheeseburger.

Date: 9 months ago

Review №126

Rating: 3

Date: 9 months ago

Review №127

Rating: 5

Date: 9 months ago

Review №128

Rating: 5

Its Jack in the Box! The food is amazing I mean come on

Date: 9 months ago

Review №129

Rating: 5

Date: 9 months ago

Review №130

Rating: 3

Date: 9 months ago

Review №131

Rating: 5

Date: 9 months ago

Review №132

Rating: 3

Date: 9 months ago

Review №133

Rating: 3

Depending on which manager is there..... Your either gonna be satisfied or something wrong with your order. Food

Date: 9 months ago

Review №134

Rating: 2

Date: 10 months ago

Review №135

Rating: 5

Date: 10 months ago

Review №136

Rating: 5

Date: 10 months ago

Review №137

Rating: 5

Date: 10 months ago

Review №138

Rating: 4

Date: 10 months ago

Review №139

Rating: 3

In a hurry or late night they are always available to get ya some quick grub

Date: 10 months ago

Review №140

Rating: 4

Date: 10 months ago

Review №141

Rating: 2

The food was fine. The service was ridiculous. The girl was rude- actually rolled her eyes at me. Then she couldn t count change, and tried to short me $5.00. Then again rolled her eyes and caught more attitude when she was the one who screwed up. ( I promise I was nice and polite throughout this whole time)

Date: 10 months ago

Review №142

Rating: 5

The last Jack in the box in Texas headed east.. a must eat place.. good staff clean store..

Date: 10 months ago

Review №143

Rating: 1

Had the most rude person at register taking orders named Dawn at Longview, Texas asked for a jumbo Jack #4 and got a regular burger instead, wrapped in a jumbo wrapping.I took it back and told her that I had ordered a jumbo not a regular burger and she said its a jumbo and I told her does this look like a jumbo to you and she just stared at the burger and acted like i wasnt there.All the employees there were talking to each other and working not paying attention to customers, very disappointing never going back there again

Date: 10 months ago

Review №144

Rating: 3

Food was soggy and cold

Date: 10 months ago

Review №145

Rating: 3

Date: 10 months ago

Review №146

Rating: 1

Loud obnoxious staff cackling in the kitchen. Completely unprofessional environment with minimal service.

Date: 10 months ago

Review №147

Rating: 4

Kid-friendliness: Service is quick and they no mix-ups :) Food

Date: 10 months ago

Review №148

Rating: 5

For fast food its definitely better then McDonalds or burger king, and the lady at the drive thru is always so friendly and nice. They always get my order right too!

Date: 10 months ago

Review №149

Rating: 3

Date: 10 months ago

Review №150

Rating: 4

Date: 10 months ago

Review №151

Rating: 5

Date: 10 months ago

Review №152

Rating: 5

Date: 11 months ago

Review №153

Rating: 2

Date: 11 months ago

Review №154

Rating: 5

Date: 11 months ago

Review №155

Rating: 5

Date: 11 months ago

Review №156

Rating: 4

Date: 11 months ago

Review №157

Rating: 5

Date: 11 months ago

Review №158

Rating: 5

Aswome food Grew up on that place in Cali. Glad to be here to eat again taco and all food amazing Wish we had one in Arkansas.

Date: 11 months ago

Review №159

Rating: 5

Date: 11 months ago

Review №160

Rating: 5

Date: 11 months ago

Review №161

Rating: 5

Date: 11 months ago

Review №162

Rating: 5

I really liked the takeaway service, fast service and the food 10/10

Date: 11 months ago

Review №163

Rating: 5

Date: 11 months ago

Review №164

Rating: 1

Date: 11 months ago

Review №165

Rating: 4

Mystery meat tacos!

Date: 11 months ago

Review №166

Rating: 4

Used to have issues with getting our orders wrong. But now its pretty decent. And its super convenient to order in app and pick up through drive thru. I actually remeber to use discounts/rewards that way too! Food : 4/5

Date: 11 months ago

Review №167

Rating: 3

This was the worst experience Ive had at a Jack on the Box yet. No one acted like they cared to be there. They moved so slow at the busiest time of day and had very poor attitudes. The food was hot though.

Date: 11 months ago

Review №168

Rating: 4

Date: a year ago

Review №169

Rating: 5

Date: a year ago

Review №170

Rating: 4

Date: a year ago

Review №171

Rating: 4

Date: a year ago

Review №172

Rating: 4

Date: a year ago

Review №173

Rating: 2

Extremely slow! breakfast sandwiches were okay but the hashbrowns were under cooked limp and greasy! The staff seemed more interested in talking about their problems than cooking and providing a quality product. Food

Date: a year ago

Review №174

Rating: 5

Date: a year ago

Review №175

Rating: 5

Its open 27/7 which we really appreciated at 2am, hungry, and staying at the Hilton Garden hotel just drove in from St Louis, Mo tacos w/ranch & + cheese cake hit the spot Wheelchair accessibility: Handicap spots by the door with a ramp, & inside handicapped accessible tables and restrooms

Date: a year ago

Review №176

Rating: 4

Date: a year ago

Review №177

Rating: 5

Egg rolls! Yum! Traffic..boooo

Date: a year ago

Review №178

Rating: 1

Service was ok but food not at all

Date: a year ago

Review №179

Rating: 4

Date: a year ago

Review №180

Rating: 5

Date: a year ago

Review №181

Rating: 3

Date: a year ago

Review №182

Rating: 5

Food was so delicious and great prices!

Date: a year ago

Review №183

Rating: 4

Date: a year ago

Review №184

Rating: 5

Date: a year ago

Review №185

Rating: 4

Staff preoccupied and unattintive.

Date: a year ago

Review №186

Rating: 3

Date: a year ago

Review №187

Rating: 5

Date: a year ago

Review №188

Rating: 5

Date: a year ago

Review №189

Rating: 5

Hey, what can I say.. JACK TACOS!!

Date: a year ago

Review №190

Rating: 2

Ordered in the drive thru and the guy behind me got his food before me because we were asked to move to parking spot one. This is ridiculous.

Date: a year ago

Review №191

Rating: 4

Date: a year ago

Review №192

Rating: 5

Date: a year ago

Review №193

Rating: 4

Date: a year ago

Review №194

Rating: 1

Food over cooked and missing half of order

Date: a year ago

Review №195

Rating: 5

Date: a year ago

Review №196

Rating: 1

Sat in the order line for about 8 minutes (with no one in front of me. Multiple staff members make aleye contact then just ignore us. Then some finally comes up to the counter. Their additude was as if they could care less. Took 15 minutes to get our food. As we ate we could hear them arguing or complaining about other members of staff.

Date: a year ago

Review №197

Rating: 1

Store looks OK but parking lot is in bad shape. Also, often forgetting items on your order and what they do remember wasnt made with quality.

Date: a year ago

Review №198

Rating: 1

I have been to this JIB several times since it s the only one in town. Used to love JIB back in Los Angeles, not so much here. Sometimes the food is GREASY and the grease just tastes OLD. Other times the orders are just wrong. Rarely are my orders correct. Today, my wife ordered 2 sausage sandwiches, 2 bacon sandwiches, and 1 ham sandwich. What she got was attitude by a girl that was rushing her through insisting that the order was correct. When she got home and checked the order and found 3 ham and NO bacon. To add insult to injury, the egg in all the sandwiches was burnt and was like chewing through rubber. She called the store and again was given nothing but attitude about THEIR mistake. Will NOT be returning to this location again. Too many chances have been given.

Date: a year ago

Review №199

Rating: 4

Service was good and we got our order pretty fast. They just forgot the kids meal and a drink.

Date: a year ago

Review №200

Rating: 1

They neglected to put almost half of my $49 order in the bag. I didnt realize it until getting home to feed my grandchildren. No curly fries with their nuggets and my entire meal was absent. I live over an hour away so returning to get the items wasnt going to happen. $20 loss and disappointed kids.

Date: a year ago