Fairfield Inn & Suites Houston League City

Review №1

Rating: 5

Fairfield inn.

Date: a week ago

Review №2

Rating: 3

The bed was super hard Rooms: The room is nice but the beds are hard Rooms : 3/5 |

Date: 2 weeks ago

Review №3

Rating: 5

Surprisingly nice for a Fairfield Inn!!

Date: 3 weeks ago

Review №4

Rating: 4

It was a very nice hotel, coffeemaker, refrigerator and microwave in our room, The water pressure in the shower was very minimal. The pool was a little dirty and did not look appealing. The breakfast was great, a little bit of everything, eggs, sausage, biscuits, gravy, oatmeal, yogurt, fruit and juice or coffee. I would definitely go back again, hopefully the pool will be a bit cleaner and the water pressure will be fixed!

Date: a month ago

Review №5

Rating: 5

We traveled from NJ for a cruise departing from Galvaeston and stayed at this hotel both before and after the cruise. The hotel is neat, clean and very well maintained. However, the best part was the customer service. Talk about Southern hospitality! Mr. Sean Hunt and Ms. Tabitha Kittle were beyond amazing. Location is also great. Would recommend this hotel to anyone.

Date: a month ago

Review №6

Rating: 5

Date: a month ago

Review №7

Rating: 5

We brought our team along for a project and booked multiple rooms. We ended up having to extend our 2 night stay into 6 nights and the staff was very accommodating and so friendly from the front all the way to house keepers and maintenance. We even got a whole seafood boil one night and we were able to sit in the dining with no complaints. Our favorite part was seeing Sean just about every day of our whole stay. Sean made sure we were happy, comfortable, and had anything we needed. We frequent Marriotts for our stays and its still rare to see personality and hospitality like that these days without feeling like an inconvenience. Front of house often overlooks how a simple smile or friendly conversation can make or break a guest experience. We would book again at this location!

Date: a month ago

Review №8

Rating: 5

!!!!!dang how long is the rsvp line

Date: a month ago

Review №9

Rating: 5

Breakfast food was tasty. They upgraded us to a suit. Safe place, would stay again.

Date: a month ago

Review №10

Rating: 1

Broken Items in the room. After calling no one came. Thin floors and being on the third floor you could still hear music from the bar.

Date: 2 months ago

Review №11

Rating: 5

Very helpful, friendly and attentive staff. Was able accommodate and understand unforeseen circumstances.

Date: 2 months ago

Review №12

Rating: 5

The staff was wonderful! Special recognition for these three individuals: NESSA, HEAVEN, and KATE. They made sure i had a wonderful stay and it was so nice to chat with them in the mornings before leaving for the office. A nice treat to come back to LC for since moving out of the area a few months ago. Thank you to all at the Fairfield Inn in League City, and I will be booking again with yall in October! :) Stayed here for two weeks on a split-stay work trip from 06/15-06/29 and am writing this review on 07/18.

Date: 2 months ago

Review №13

Rating: 5

This is a relatively new property and hence rooms were good. However, the best part of this property is the friendly and attentive staff from front desk to the housekeeping to the kitchen staff, everybody wears a smile and pays attention to your needs. We stayed here for over four weeks and felt we were home!

Date: 2 months ago

Review №14

Rating: 5

Date: 3 months ago

Review №15

Rating: 5

Very nice hotel clean rooms very affordable price for the good quality. Best place to stay in League City TX. Convenient location to drive to the Gulf

Date: 3 months ago

Review №16

Rating: 5

Nice place just dont expect the bar or restaurant to be open

Date: 3 months ago

Review №17

Rating: 5

No walk in showers, I am handicapped.

Date: 3 months ago

Review №18

Rating: 5

We were absolutely delighted with our recent stay at the Fairfield Inn in League City! The room was clean, quiet, and comfortable. The breakfast was substantial and tasty, and we loved that the main course changed daily. Also, every staff member with whom we came in contact was pleasant and very helpful. The purpose of our trip was to visit a family member in the area. I researched hotels nearby and decided upon this one. The research definitely paid off because this was a perfect choice! We will be returning often! Thank you for all your efforts to make your hotel so welcoming!

Date: 3 months ago

Review №19

Rating: 1

Bonbovy Members Beware Room is decent(TV went out the 1st night and they advised maintenance wasn t avail until after 9am the next day and could not move us to another room because there wasn t another one like we booked with points avail .. pls note not a room avail just not our type well my type was one with a working TV . We just chalked that up to okay then let talk to each other instead of watching TV no big deal things happen so we let that go. The breakfast was edible in a crunch if saving money is a thing it is free and edible . Not my thing other GREAT breakfast option close and the location is good. With that being said MY overall experiance is NEVER AGAIN there are way too many options in the area to ever deal with something like this again. I m reading many reviews about overcharge & unexpected charge and refund denials Which appears to me the hotel is just trying to find reasons to charge for anything to their to add to their overall revenue. I too had an experience of an undisclosed and unauthorized charge. Upon checking in I was asked for a CC for INCIDENTALS well this is nothing new so I obliged. There was no posting or mention on the website of a charge for Marriott members who were booking with points. I was hit with a 31.68 charge per room for booking with points . A charge which wasn t disclosed or authorized. Once I inquired about the charge Will at the front desk explained what the charge was for stated he didn t know what else to tell me this is just their policy and he was sure I would be refunded by Marriott because they always charged this amount when members book with points. I immediately contacted Marriott to inquire and of course they had no knowledge of such a charge or refund policy. I requested to speak with the hotel manager Sean on three different occasions to which I got no response and no resolution he(wasn t available and never responded to my request for a call). I would not stay nor recommend this hotel. There are several Marriott Properties less than 5 miles either way that have both proven to be much nicer and don t offer such SURPRISE charges(Courtyard towards north or a Spring Hills towards south). Save yourself some aggravation and pass this one up.

Date: 3 months ago

Review №20

Rating: 1

After a 15 hour drive, we were exhausted. I ve been battling cancer for 2 years and today is my birthday. I was really looking forward to being healthy enough to take a little trip. We got to the hotel earlier than expected and were told we don t have any rooms open. You re here earlier than the cleaning crew (okay, comment not needed). I said no worries we ll go do stuff and come back. We went to breakfast and then got an amazing Thai Massage. We checked back at 3pm, and was told check in is at 4pm . I said seriously, the app let me check in at noon yesterday. I was here early and understandably the room wasn t ready, but I m waiting till 4 when I saw a few families carrying their luggage in. So we were given 1 key for 5 people . I asked for more. Got to the room and only 3 towels for 5 people (mind you, when I made the reservation I was specific that our 3 adult kids were staying with us, and I verbally let the hotel know over the phone when I booked). Bathroom door squeaked real loud when you opened and closed it (not cool when there s 5 ppl sharing). Bathroom vent doesn t work so mirror is foggy and you can t see to do hair or makeup also makes the bathroom and room hot. None of us are handicapped, but we re in a handicapped room (I booked 6 mo ago enough time to figure out room placement). There s so much crap (chairs, bars, hanging sprayer, etc) in the shower you can t move and turning the water on and off is so confusing (horrible). Shower curtain was too short so water leaked all over floor. Took maintenance forever to switch it out. Fridge was not cold at all, so we learned you turn it up in the back of fridge (gotta pull the whole unit out). Pull out bed had no pillows or blankets; have to request those in person. The one bed cover has something sharp poking out so I balled it up and set it in the corner of the room. When I called the front desk to report, I was on hold 20 minutes. I walked down and the employee was looking through the refrigerator. I asked what I was waiting on and she asked what I was talking about. I still don t understand what she was doing the the maintenance person and the desk clerk were so rude and when asked to switch tools, were told none were available. It s a Thursday night, there were rooms available. When asked to speak with a manager, was told none were here . The shower still sucks. I d upload a video of the door squeaking but it doesn t allow me. Most things were addressed (with a lot of frustration and rudeness), so the room is adequate now, but the customer service is the worst.

Date: 3 months ago

Review №21

Rating: 5

Zero complaints about this hotel. Every front desk worker we interacted with was very sweet. I highly recommend to stay at this location, there were lots of shops, food spots, and grocery stores very close by when needed.

Date: 4 months ago

Review №22

Rating: 1

I have been staying at SPG/Mariott properties for well over 10 years now. Typically as a courtesy to members that stay 75 nights or more per year the staff makes accommodations that aren t typical since we aren t typical travelers and have specific needs. At 99% of the properties the staff will accommodate and are very friendly. In the past, I have had decent interactions with staff but this morning I was met with a very rude and dismissive General Manager Tarelll Calvin. Even before looking at my reservations he told me that the hotel was almost sold out last night and my room type wasn t available . Lol. This was BEFORE even looking at my reservation. So I asked her to take a look at my reservation since some hotels do this but when they see I am a frequent traveler they accommodate. To save face, Ms Calvin told me she was correct and the only rooms she had available were $20 more a night. I asked her to cancel the reservation so that I can move to a different location that I have had better experiences with in the area and she would not cancel my reservation without penalty to release me from the reservation so that I could seek out a place to sleep instead of waiting until 3pm. Needless to say, the property is decent, staff is ok, but in my experience, if management is the largest problem it s only a matter of time before the property takes on that persona. I won t be making my reservations at this hotel any longer. Update: Hotel cancelled my reservation and charged me in full

Date: 4 months ago

Review №23

Rating: 4

Rooms are clean, staff is friendly and helpful, and offers good amenities. Rooms: Clean, and spacious. Rooms : 5/5 |

Date: 4 months ago

Review №24

Rating: 5

Always a pretty solid property. Clean, safe, and overall well managed property. Great location for that part of Houston. Well done Fairfield Inn/Marriott. Rooms

Date: 4 months ago

Review №25

Rating: 5

All was great

Date: 4 months ago

Review №26

Rating: 1

Tried to fly into Houston yesterday morning and flight was cancelled due to weather, ended up being in the airport all day, and miscommunication and hotel wont refund. Poor communication and willingness to work with an unfortunate situation.

Date: 4 months ago

Review №27

Rating: 5

Big room. Clean. Thermostat resets itself to the hotel temperature. That wasnt my favorite thing. The walk-in shower was one of my favorite things. The bed was comfortable. A little high dollar.

Date: 5 months ago

Review №28

Rating: 4

Bit of a mixed bag. We liked the location and parking was plentiful. Reception and the room was clean and everywhere smelt fresh. The think we disliked was the room service - no bed making. Trash was emptied and on one occasion we had a visit at 3 pm asking if we wanted towels and to collect the rubbish..... seemed like an afterthought to be honest. Breakfast was okay and there was a reasonable choice.....

Date: 5 months ago

Review №29

Rating: 1

Front desk personnel is horrible

Date: 5 months ago

Review №30

Rating: 1

Front desk staff is unprofessional. Don t waste your time trying to figure anything out with them.

Date: 5 months ago

Review №31

Rating: 5

Relatively new and modern hotel Rooms were clean & really nice and cosy Breakfast was a bit different than other similar hotels There is also a pool outside

Date: 5 months ago

Review №32

Rating: 5

Date: 5 months ago

Review №33

Rating: 3

Its pretty nice but the room I was in there was a gap/crack/space between the ceiling and the sprinkler and the fire alarm so bugs got in, and the humidity was crazy, it was cold but humid.. I didnt even know that was possible

Date: 5 months ago

Review №34

Rating: 5

Date: 6 months ago

Review №35

Rating: 5

Everything is top notch , nice and clean

Date: 6 months ago

Review №36

Rating: 5

Oh yeah, what a night

Date: 6 months ago

Review №37

Rating: 5

Clean, comfortable. Much better than the Airbnb we stayed at earlier. Wonderful free breakfast. Have a bar & bistro. Rooms are great! Shower was wonderful. People are very friendly and helpful. My #1 choice to stay in this area from now on. Rooms: Perfect! Have a microwave, fridge, and Keurig. Shower is so nice I took 2/day. Clean and spacious Nearby activities: Just about anything...NASA, shopping, Galveston Safety: Room doors triple locked. Food and drinks: Free breakfast was great. Have a bar & bistro. Pantry in lobby with food and drinks.

Date: 6 months ago

Review №38

Rating: 2

The walls are paper thin! I can clearly hear a couple having a conversation in the room next to me. Not sure what they need to be talking about at 4am. Brand new hotel albeit poorly constructed. Called front desk twice and they claimed to have called and walked by the floor and heard nothing. Find another hotel.

Date: 6 months ago

Review №39

Rating: 5

Date: 6 months ago

Review №40

Rating: 1

Titanium elite Marriott credit card holder here, not that it matters to the intellectually challenged so called manager. I ve stayed here several times, I d say at least 50 nights, and checked out early several times with no issues. But today after not receiving a refresh on my room at all during my almost week long stay, I needed to check out for an emergency. After speaking with the incredibly rude and ignorant manager she decided that I wasnt worth waiving the early departure fee, something me, a titanium elite member have never heard of. So good job to the worlds most intelligent manager, you got me for an extra night which cost me over $100 but youve cost your hotel a whole lot more because Ill never be staying here again. P.S. good luck with upper management, theyve already opened a case for this.

Date: 6 months ago

Review №41

Rating: 4

It was about average for a Fairfield Inn. Service was ok at best.

Date: 6 months ago

Review №42

Rating: 5

The facility was clean and well maintained. A truly exceptional staff. Great bar experience and a good breakfast to get the day started. Rooms: The rooms have been consistently clean. Food and drinks: Dani at the bar went above and beyond to ensure you have the best drink and experience. Tammy served breakfast with a positive attitude and a smile.

Date: 7 months ago

Review №43

Rating: 5

Date: 7 months ago

Review №44

Rating: 5

Was amazed to know how clean the property is .. great job by Jennifer at the front desk was greeted us with a smile and Rosy for making sure the rooms are clean.

Date: 7 months ago

Review №45

Rating: 1

Accidently booked a prepay rate for work and then the trip was cancelled so i cancelled the room, i am told i will not get my $371 back. Be careful and read, apparently the GM dont care about the customers because she will not give me my money back and i am a gold elite member. Customer gone.

Date: 7 months ago

Review №46

Rating: 5

Date: 8 months ago

Review №47

Rating: 5

Outstanding hotel and staff. The first thing we noticed was how clean the hotel was from the lobby to our room. The staff was always available and so very accommodating. The loction was great. Everything to could possibly need was right there. Great restaurants, grocery stores, a Walmart. Of course Galveston beach is less than an hour away.

Date: 8 months ago

Review №48

Rating: 5

Great staff, conveniently located and new and super clean...all the basic amenities are here...

Date: 8 months ago

Review №49

Rating: 5

Nice clean new hotel nice selection at breakfast.. I would definitely recommend staying here.

Date: 8 months ago

Review №50

Rating: 5

Date: 8 months ago

Review №51

Rating: 5

Date: 9 months ago

Review №52

Rating: 1

An issue came up during our stay about two months ago and the manager was extremely tacky and unprofessional with how it was handled. Usually very happy with our stays at Marriott. Definitely not this time around.

Date: 9 months ago

Review №53

Rating: 4

We normally stay here if going to Galveston for Cruise. Rooms are nice, they offer a decent breakfast, have a Bar in evenings and the location is easy to get to. Nearby activities: Bass Pro Shops and Top Golf is very near by. Also, Lakeview shopping center is about 7 miles away.

Date: 9 months ago

Review №54

Rating: 2

I received TERRIBLE attention from Princess the receptionist, I was left with a very bad image of the hotel and its services

Date: 9 months ago

Review №55

Rating: 4

Date: 9 months ago

Review №56

Rating: 5

We booked a 1 night stay in a king room (all the rooms are the same layout). There are typically no Ambassador status recognition at these properties but we did get a high floor room based on our preferences. Pros: - The front desk was friendly - New & modern clean rooms - There is a bar onsite and lots of sitting in the lobby In general it was a good option if you need to be in this area and wed stay here again.

Date: 9 months ago

Review №57

Rating: 5

Nice property

Date: 9 months ago

Review №58

Rating: 5

Date: 10 months ago

Review №59

Rating: 1

Found bugs in the bed on the mattress upon arrival. Unsure of it was bed bugs or not. But we werent taking a chance

Date: 10 months ago

Review №60

Rating: 5

Date: 10 months ago

Review №61

Rating: 5

I loved it its across from Walmart, Dollar General, and starbucks its the perfect area it was also very clean and they kept hot coffee... I wish they had regular sugar though, I could only find organic. They also didnt have trash bags n the room but I still gave them 5 stars because I didnt notice until the last minute when I was trying to straighten the room up. Also plenty of parking they have a restaurant open until 11 i didnt eat though and a bar open until 2!

Date: 10 months ago

Review №62

Rating: 4

Rooms clean with just a few weird minor damaged items. Like someone maybe tried to hang off a coat hanger, odd and or I hope they really cleaned that area up. Super friendly staff and not far from the highway. Semi hiddenish road in the back gives easy access back to the main road when its time to leave. Rooms: Very clean. Nice showers (no tub)

Date: 10 months ago

Review №63

Rating: 4

Nice, modern, and clean hotel and rooms! We felt safe and the area itself also offers a lot of amenities. Their breakfast was pretty decent and they offered eggs and sausage as well as biscuits or Belgian waffles. The only thing we didnt like honestly was the bed. Me and my wife were tossing and turning all night but Ive definitely had worse experiences at other hotels in the past. If you plan to stay here the night before a cruise its pretty close to Galveston and shouldnt take you more than an hour to get to the carnival cruise terminal and park (and probably an hour and a half for Royal Caribbean as it was totally disorganized on our last crusie) but things can and do get crazy on departure days so plan accordingly!

Date: 10 months ago

Review №64

Rating: 5

Location leaves much to be desired but only because of how its away from the main streets. I thought GPS was giving me bad directions. There are food places less than five minutes away, so thats a plus. Staff was friendly and helpful with their business area printer. The room was clean, and fairly decent. Would stay here again. Rooms: Clean, comfortable Nearby activities: Food leas than five minutes. There is a bar inside hotel. Safety: Good location Walkability: You can walk to get food but I dont recommend it

Date: 10 months ago

Review №65

Rating: 1

Date: 10 months ago

Review №66

Rating: 5

Date: 10 months ago

Review №67

Rating: 5

Date: 11 months ago

Review №68

Rating: 4

Date: 11 months ago

Review №69

Rating: 4

Date: 11 months ago

Review №70

Rating: 4

Very nice and clean. Everywhere.

Date: 11 months ago

Review №71

Rating: 5

Clean, comfortable, and quiet. What more do you need.

Date: 11 months ago

Review №72

Rating: 5

Elegant, spacious, well maintained, ALL NEW, NOT OUT-DATED HOTEL, excellent breakfast, and polite staff. They earned ALL FIVE STARS. Rooms: New faciliy, spacious rooms and spacious walk ways.

Date: 11 months ago

Review №73

Rating: 5

Date: 11 months ago

Review №74

Rating: 4

Enjoy my stay it was very peaceful. Will be back again.

Date: 11 months ago

Review №75

Rating: 4

Rooms: Our room was very clean. The thermostat worked well and it has a fridge and microwave! My only desire would be for the odor we noticed in our room to have been addressed. We spoke with someone at the front desk but it didn t seem like much could be done. Rooms

Date: a year ago

Review №76

Rating: 5

Great stay, but the breakfast was not the greatest. Ive had better at cheaper hotels.

Date: a year ago

Review №77

Rating: 5

This is my favorite Marriott property in the Clear Lake area. It s so clean, and always smells good. The team is always so friendly and accommodating. It s my go to for work and personal stays in the area.

Date: a year ago

Review №78

Rating: 5

Date: a year ago

Review №79

Rating: 5

Date: a year ago

Review №80

Rating: 1

Would never recommend this place to anybody, the corner would be better. Night shift manager Dave or David threatened to call the police on me as I tried to check in under my parents reservation. Had to reach out to Fairfield corporate to get my name added to the reservation. After doing so, Dave still wouldn t let us in and and waited for corporate to reach out to him. Mentioned it was policy despite the fact we ve checked in this way over 30 times this year. Insane customer service for a hospitality company - no ability edit reservation, no ability to add new name to reservation, police threatened to be called because David is incompetent in being a hotel manager, and the guest wifi went down for a majority of our stay. His inability to function in role was entertaining and useless. Feel free to reach out to me if you have any interest in remedying this situation. Dave knows who I am:)

Date: a year ago

Review №81

Rating: 5

We were running late for our rsvp, arrived 5 hours past check in on a capacity weekend. Neil gave excellent 4am customer service and got us to our room most expeditiously.

Date: a year ago

Review №82

Rating: 4

Very nice, I wish the bathroom motion light was adjustable for a dim light experience in the middle of the night. Everything else was great. I would stay here again.

Date: a year ago

Review №83

Rating: 4

Overall a good stay. Has a nice little bar and bartender was friendly and accommodating for our large group.

Date: a year ago

Review №84

Rating: 5

Very very very clean hotel!!! My family s experience here was awesome! The staff are very understanding of our situation. We had to get out of our cruise very early in the morning, but check in starts at 3pm and we had no place for our luggages. As a tourist we wanted to explore the area. So I asked for an early check in and Janeia and Ally tried their best to accommodate us!!! This hotel has everything. Outdoor pool, Gym, Business centre, Bar, vending machine, laundry area for a small fee, smoking area near the pool and outside before the entrance. Very safe area!!! Katerina helped me become a member and I can see that this hotel chain will always be my go to for hotel bookings from now on!!! Rooms: Very clean and hi technology!!! Safety: Very safe area! Walkability: Lots of restaurants to choose from within a 10 minute walk.

Date: a year ago

Review №85

Rating: 4

Date: a year ago

Review №86

Rating: 5

Stayed here with my family for a week. The location was perfect. We were next door to neighboring cities like Houston and glaveston Island within 30mins. The rooms are clean, beds are very comfortable. The staff is friendly and kind and will accommodate with any needs. The breakfast is ok. Nothing spectacular. They repeated the same things with very little switch up on menu. We had our kids with us, this is a very safe hotel, no riff raff or suspicious activity going on. I would say they need to give more attention to the pool thats about it. But overall we enjoyed our stay.

Date: a year ago

Review №87

Rating: 5

Date: a year ago

Review №88

Rating: 4

Really nice. Clean and convenient. Staff friendly

Date: a year ago

Review №89

Rating: 5

Date: a year ago

Review №90

Rating: 5

Clean rooms. The staff was very friendly.

Date: a year ago

Review №91

Rating: 3

Location is great if you arevplanning to go to Nasa and Galveston. Its about an hour drive to Galleria area sadly with traffic. Breakfast was horrible. They didnt have anything. No hot breakfast just junk. Very disappointing. Pool outside was nice but small. Pool towels ran out and they keep forgetting to restock.

Date: a year ago

Review №92

Rating: 4

Date: a year ago

Review №93

Rating: 3

For a bon voyage hotel breakfast sucks.

Date: a year ago

Review №94

Rating: 5

Love this place staff was super sweet and the hotel itself was pretty and smelled really nice.

Date: a year ago

Review №95

Rating: 4

Date: a year ago

Review №96

Rating: 5

Friendly staff. Beautiful hotel and rooms. Nice pool. Good breakfast. I just really disliked the automatic lights in the bathroom and no separate switches for lights and a fan in bathroom. Woke everyone up when someone had to go in the night with the bright lights turning on before you could even get in to close the door.

Date: a year ago

Review №97

Rating: 2

July 2022: Excellent stay. Location is perfect. We love staying here for a little getaway. Update March 2023: dropped review to 2 stars. Not the best visit. HARD uncomfortable beds. Pillows like pancakes with no fluff. Hairs found in tub and dirty crusty duvet cover. Also, about 11pm the last night we were there the air conditioner cut off and never turned back on, so we slept awfully. I think we plan to no longer stay here. Worst vacation we have had in a while.

Date: a year ago

Review №98

Rating: 5

The bar and service excellent. The room was

Date: a year ago

Review №99

Rating: 5

Date: a year ago

Review №100

Rating: 5

Date: a year ago

Review №101

Rating: 5

My family and I had a great time, the employees were very friendly. Clean room and has everything we needed. 5star Rooms: Clean and I had no complaints about it. Safety: We had no problems with security, it is a very quiet place, special to go with the family.

Date: a year ago

Review №102

Rating: 4

Rooms: Smelled great upon entry to building and room Rooms

Date: a year ago

Review №103

Rating: 2

Finding any of the workers at any point in time was a chore, and when they were found, they were rude. They were not consistent from one shift to another. One worker tried to tell us that since we opted out of daily room service that we couldn t get fresh towels! (We asked once for our 4 day stay with 2 adults, 2 kids) The hotel itself was clean. Pool was nice. Needs better management.

Date: a year ago

Review №104

Rating: 5

Date: a year ago

Review №105

Rating: 5

Janee Kayla, Rosie Angels working here extreme ly courteous awesome place will certainly return I highly recommend this business

Date: a year ago

Review №106

Rating: 4

Stayed overnight before cruise. Great location & only 30 from Port. Service was excellent, very clean. Breakfast could have been better.

Date: a year ago

Review №107

Rating: 5

Food and drinks: Good Breakfast Rooms

Date: a year ago

Review №108

Rating: 5

Ground floor rooms can hear all noise from hallway

Date: a year ago

Review №109

Rating: 5

Great stay, super quiet, and very clean. Love the hair & bath products in the shower! Definitely recommend Safety: Lots of lighting and all access doors were card entry only. I felt very safe here.

Date: a year ago

Review №110

Rating: 1

I dont recommend bad service

Date: a year ago

Review №111

Rating: 5

Very pleased with everything

Date: a year ago

Review №112

Rating: 1

I stay here in March of this year apparently the GM has some changes to billing and couldnt explain to me without an attitude soo sad and unprofessional but called back and another employee told me exactly what changed thats all the GM had to do but just had a nasty attitude instead watch out.

Date: a year ago

Review №113

Rating: 5

Date: a year ago

Review №114

Rating: 3

Basically an average hotel but in a relatively quiet neighborhood only that the housekeeping is not done daily and management didn t do anything about it in fact whenI mentioned it to the front desk (a young blonde employee) totally dismissed my request and simply replied: It ll be done between 8 and 5 ! And wouldn t even make eye contact with me as if I was staying there for free! I told her that it was my 7th day at the hotel and NO ONE had even attempted to throw away the trash!!!! Her reply without raising her head from staring into her iPhone was: It ll be done between 8 and 5! I didn t want to make a scene, for there were people near so I simply walked away and mentioned to her that I would take the time to rate the hotel and my experience and she simply shrugged her shoulders as if I was a child meaning so what?!?! She needs a non-customer contact job!!! Oh if I could be her supervisor for only one minute! That s all I would need to say: YOU RE FIRED!!!

Date: a year ago

Review №115

Rating: 3

Date: a year ago

Review №116

Rating: 5

Very nice! Staff was friendly and helpful. Rooms: Nice and comfortable. Clean! Rooms : 5/5 |

Date: a year ago

Review №117

Rating: 5

Date: a year ago

Review №118

Rating: 4

Date: a year ago

Review №119

Rating: 1

I booked a room here and they canceled my room without notifying me. The guy at the front desk stated they were booked up but yet offered me a king suite at a high rate. I will be filing a complaint on BBB and through Marriott because this is an inconvenience. Its NCAA tournament weekend and most hotels are booked. So disrespectful!!

Date: a year ago

Review №120

Rating: 1

Stuff happens but it is how you handle it that counts I am a loyal Marriott customer. I missed lifetime platinum by one year. The low rating is for the Hotel, not Marriott. I had a mishap at Fairfield Inn & Suites Houston League City - Tarell Calvin GM. Things happen but how you handle them makes for loyalty (or not). I checked in and they placed me on the second floor above the bar and lobby which was fine until the wedding. I got no sleep that night. By the time it quieted down, I was a few hrs from having to get up so I had to force myself to stay up so I would not be a wreck. Marriotts customer service was fantastic. The hotel - not so much. I wanted compensation for that night ($195), not points. Why should the stockholders or other hotels pay right? The hotel never contacted me even though there were exchanges with Marriott customer service. The GM refused to meet with me. Her assistant said the matter was closed since they moved me (at my request) the next day and since I refused the points. PS. I did say I would write bad reviews and send letters but no dice.

Date: a year ago

Review №121

Rating: 5

Nearby activities: Necessary facilities were nearby (gas, groceries, shopping, and easy access to freeway). Rooms

Date: a year ago

Review №122

Rating: 1

Management and front desk reception are beyond substandard. If you want to be ignored, dismissed, and greeted with nonchalance by all means here s your place. The manager Terrell and associate Terra are the absolute worst in regards to actual customer service. Apparently someone needs to get back to a elementary level on manner s and how to present yourself professionally when specking to all customers!

Date: a year ago

Review №123

Rating: 5

Perfect location.

Date: a year ago

Review №124

Rating: 2

Room was very clean however did not have any towels to use. Asked to upgrade my room to a king, was told I could not. I m on nights so room service was unable to tend to my room during the day since I was sleeping. My boss extended my stay so I asked to switch rooms so they can clean the room I was in and I could have a clean room, they told me they d check until the manager walked in and said no they wouldn t let me switch rooms. I said then just check me out then, they didn t give me any reason as to why I couldn t switch rooms. They simply said fine and checked me out of the hotel without even trying to help.

Date: a year ago

Review №125

Rating: 5

I stayed here while visiting family and had a very enjoyable stay. The room was clean and comfortable, the gym was clean and had enough equipment to keep me happy during my workouts. Breakfast was a little limited in options but there was something for everyone. Overall a great stay and I d recommend this place to my friends and family.

Date: a year ago

Review №126

Rating: 3

Service is awesome. Breakfast was fresh. Property is beautiful and a great location. But the bed was horribly stiff, Id been more comfortable in the bed of my truck. If you use a hairdryer or other bathroom electric items, bring a long extension cord. The only useable plugs are by the bed. Everything was great except sleeping! Oh and somebody wouldnt shut their dog up!

Date: a year ago

Review №127

Rating: 2

Date: a year ago

Review №128

Rating: 5

Nice and Clean rooms, Friendly staff and Services. Nice pool and fitness center. Rooms: Nice and clean. Food and drinks: Good free continental breakfast

Date: a year ago

Review №129

Rating: 5

Date: a year ago

Review №130

Rating: 1

Stayed several times wonderful experiences. So call today room 107 Hampton inn is 76. So told the lady that she said quote of you wanna book with Hampton inn I was more than welcome too. So I m done with them, travel a lot I ll stay in a super 8 before I stay there again

Date: a year ago

Review №131

Rating: 5

Staff pleasant. Made you feel welcome. Good breakfast. Room clean. Of course,comfy room. Did tell front desk had to lift up on room door to shut correctly.

Date: a year ago

Review №132

Rating: 5

Such a very nice comfortable stay ..I loved every bit of it ..I wish I could have stayed longer ..right at the heart of 646 and its in a good location

Date: a year ago

Review №133

Rating: 5

Staff are unbelievably friendly. Great spot for anyone cruising out of Galveston. Several nice restaurants within short walk. Newer building clean and quiet.

Date: a year ago

Review №134

Rating: 5

I have always enjoyed staying at Marriott properties and this one did not disappoint. Check in was quick and painless. Breakfast offered every morning. Snacks and drinks offered at front desk. Room includes fridge and microwave. There is a bar located in the lobby which I think is a great amenity for guests so you dont have to worry about leaving the hotel or what area of town you are going to if you want to enjoy a drink.

Date: a year ago

Review №135

Rating: 5

Lots of restaurants around. Room was very clean.

Date: a year ago

Review №136

Rating: 2

Disappointing. There was a bachelorette party next door to us with loud music screaming and just general noise. Front desk spoke with them but seeing how they were friends nothing was actually done about it. We paid for 2 rooms. Seeing how they disrupted half the floor they should have been kicked out instead of letting their behavior continue. There was a group of us and in total we had 6 rooms booked. I guess you don t really care about repeat business.

Date: a year ago

Review №137

Rating: 5

Date: a year ago

Review №138

Rating: 5

Very clean facility. Everything is modern and well kept. One of the things I feel worth mentioning is the place is built well enough you dont hear everything from the neighboring rooms. For me, that was a huge plus. The continental breakfast was excellent, and offered a considerable variety of things to choose from. During my stay, each morning they had: meat,egg, cheese croissants, egg, spinach, cheese quiche, scones, English muffins, cereal, oatmeal, and yogurt (likely more I just cant recall); as well as a variety of hot & cold beverage options. The location has an inhouse bar and fitness center, both appeared nice from what I saw, but I didnt utilize either while there. Overall, I was very pleased with the location and my stay. I would recommend staying here, and would return if in the area again.

Date: a year ago

Review №139

Rating: 1

After being called by the hotel manager that my old card on file needed to be updated for an upcoming reservation, I was told to just create a new reservation (later realizing I chose the prepaid un-refundable rate), the manager promising the old one would be cancelled. The weekend of the stay we had poor weather and our local event was cancelled. We asked to cancel the stay but were unable to. I understood at least paying for a night or two, but the manager was unhelpful, rude and made poor jokes with other employees about my wife. This was scheduled for 3 nights. I have stayed at many Marriott locations that were much more helpful than this location. When I asked Marriott to intervene, they refused. Later, I realized they charged my card for both reservations and was informed that they investigated and no action would be taken. Poor service, poor communication and above all else, no ethical standards. We ended up being charged 2 different reservations and the hotel not helping in anyway. Stay away from this location or make sure you have no interaction with the manager there.

Date: a year ago

Review №140

Rating: 5

Date: a year ago

Review №141

Rating: 4

Very nice hotel that I would stay at again. The room felt very modern and fresh. I don t usually stay at Marriott hotels but may do so more in the future after my two night stay here. The only complaints I would have would ge the unusual housekeeping schedule (I left in the morning and turned my service light on but did not receive service), and the free breakfast ends too early. Other than that, good stay and a straightforward hotel!

Date: a year ago

Review №142

Rating: 4

Very nice hotel. My only issue is the breakfast. I lean towards lower carb. So that usually means eggs, sausage etc from the typical hotel breakfast. Oh, and I despise cheese. Looks like Black Bear diner for me.

Date: a year ago

Review №143

Rating: 5

Amazing job with rooms, cleanliness and overall great service! Definitely looking forward to staying here again!

Date: a year ago

Review №144

Rating: 1

Very rude staff and manager !! I am a ambassador elite member with Marriott and the staff and the manager behaved so rudely. I have never faced such rude behavior from a hotel manager in my 10 plus years staying at Marriott hotels.

Date: a year ago

Review №145

Rating: 5

Date: a year ago

Review №146

Rating: 5

Date: a year ago

Review №147

Rating: 5

One of the best stays Ive ever had in a hotel! The pool was gorgeous, the staff super friendly and attentive. ~ The rooms were very clean and spacious! If you are looking for a quality place to relax this is where you gotta go

Date: a year ago

Review №148

Rating: 5

The front desk people was super and the breakfast was the bomb.

Date: a year ago

Review №149

Rating: 4

The hotel was great but the service I receive on 4pm on 12/5 was below standards. I checked in last week with by bosses card that was on file but this week she had to drive from Houston to show the clerk her card . The clerk told my boss that she would send a approval slip to her email but never did. I was sitting in my card like a homeless person. I cant remember the ladies namee but she needs to learn how to treat guest.

Date: a year ago

Review №150

Rating: 5

Date: a year ago

Review №151

Rating: 5

Date: a year ago

Review №152

Rating: 5

Date: a year ago

Review №153

Rating: 5

Cant say enough about my recent stay here. Staff were some of the friendliest folks out there, property was a great location just off of I-45, beautiful, clean, newer property. Pool and BBQ area were well taken care of and super convenient. Fitness center is one of the nicest hotel gyms Ive ever used. Everything about my stay was incredible.

Date: a year ago

Review №154

Rating: 5

Date: a year ago

Review №155

Rating: 5

Nice Hotel.Night Audit girl was super cool.cant remember her name but she was sweet yet professional. Ill be back

Date: a year ago

Review №156

Rating: 5

Comfy pillows

Date: a year ago

Review №157

Rating: 4

Date: a year ago

Review №158

Rating: 5

Relatively new Fairfield inn. Really liked the newer amenities. Workout room was substantial with new equipment. Also like the dining options, including the dining area which was relatively large to handle Hotel guest. Rooms: Relatively large yet simple rooms. Newer amenities makes the rooms relatively attractive, including the bathroom. Food and drinks: Breakfast offering is were above average and value priced.

Date: a year ago

Review №159

Rating: 3

Date: a year ago

Review №160

Rating: 4

The room was clean. The staff was helpful.

Date: a year ago

Review №161

Rating: 5

Leaving today after 2 weeks while our house is in repair. Everyone here was nice and helpful. Shout out to Yurriel for finding belongings that we trashed in error. Thank you front desk for assisting as well. Great place to lay your hat !

Date: a year ago

Review №162

Rating: 5

Staff is super sweet! Very hospitable and accommodated all of our needs!

Date: a year ago

Review №163

Rating: 1

Be careful with this property, they ask credit number for refunding cancellation charges. We trust them and provide the card number. Instead of refunding, they debit a new charge. Fishy property. Not sure how Marriott is allowing this property to continue.

Date: 2 years ago

Review №164

Rating: 5

Newly built with a clean modern feel. Staff was friendly, on site free breakfast was good. Lots of restaurants nearby. The room was comfortable and quiet. The mini fridge, microwave and coffee maker added convenience. Small bar off the lobby serves drinks, there is on site self serve laundry. Couldnt ask for more at this price point.

Date: 2 years ago

Review №165

Rating: 5

Date: 2 years ago

Review №166

Rating: 5

Date: 2 years ago

Review №167

Rating: 5

Very good....

Date: 2 years ago

Review №168

Rating: 5

Everything was clean, service was great. Beds were comfortable. Quiet. Just a bit off the beaten path for what I was looking for. But a great value.

Date: 2 years ago

Review №169

Rating: 2

It s a nice hotel. But service is not up to par. They do not clean your room, we were told two different stories. One they do not clean but every 3rd day you stay due to corp policy due to COVID restrictions. That s just silly, wiping down surfaces is a good practice to stop the spread. They are going to have to clean it anyways, so what does three days have to do with COVID. We had trash over flowing the trash cans, which had food in some containers. I just gave up, just left it over flow to the floor because obviously that combats COVID per front desk explanation of what is to be done to stop the spread of COVID. we had to retrieve towels, toilet paper for our stay, because rooms are not serviced regularly. It s 2022, COVID is always going to be around, let s move on and stop using not wanting to have good customer service in a hotel as an excuse. We ended up having 3 different reservations because our days were changing, so I would add a reservation to cover the days I needed to add, but we were required to come down to front desk and check out and check back in when a new reservation started, so how do they justify their we don t clean but every 3 days , when we started a new reservation when required so we did not stay 3 days straight in any of the 3 reservations. They didn t treat the 3 reservations as 1 reservation, but chose to not clean them room but once the whole time we were there, they just made up excuses as they went. It s sad because the hotel is a nice big room, but in hind sight now, how nasty they do not disenfect on a regular basis. So grinding in dirt and germs is their corp policy.

Date: 2 years ago

Review №170

Rating: 4

Date: 2 years ago

Review №171

Rating: 1

Stay? Awesome. Room, great! Amenities, terrible! They still use COVID as an excuse to not clean rooms, staff bar, replace towels, etc. Get real Fairfield, you can t keep people working!

Date: 2 years ago

Review №172

Rating: 5

Date: 2 years ago

Review №173

Rating: 5

Date: 2 years ago

Review №174

Rating: 5

Date: 2 years ago

Review №175

Rating: 1

A 1 star ONLY because it s required. 07/23/2022 my family & I checked into this hotel with the purchase of THREE ROOMS. As soon as I walked into MY room I immediately smelled MILDEW. The pillows or sheets smell like MILDEW. 07/24 we go to breakfast if you like powdered eggs, play-dough waffles , & oil based sausage. Go for it. My aunt in the 2/3 room had a DEADLY SMELL in her room. When we complained to the RUDE RECEPTIONIST they offered ZERO resolution due to rooms being booked . Ok . No rooms = REFUND ? Right? NO! TARRA decided to call the police on our family and threatened to have us put out . When the police arrive their confused as to why they re there. Nothing got resolved & we end up paying for a night at the Westin woodlands , where the experience was lovely and we didn t have to smell dirty mop water lobbies.

Date: 2 years ago

Review №176

Rating: 5

One of the cleanest and friendliest motels Ive stayed at

Date: 2 years ago

Review №177

Rating: 4

Its close to MD Anderson.

Date: 2 years ago

Review №178

Rating: 1

First complaint is reservations. I needed to make a change to my reservations and it took 35 minutes on the phone to get someone willing to help. Secondly, the breakfast was not appetizing at all. There was little to choose from and what they did have, like the ham, egg and cheese croissants, were still frozen. And last but most importantly NOT A SAFE AREA. We had parts stolen off of our vehicle. No one at the hotel helped or cared. The League City police did state that it is a common issue.

Date: 2 years ago

Review №179

Rating: 5

Date: 2 years ago

Review №180

Rating: 1

Front desk employee gave me a difficult time checking in, wasted my time. There are better options than dealing with people who are trying to make your day more frustrating. Customer service is everything - I ll take my business elsewhere.

Date: 2 years ago

Review №181

Rating: 5

ATM its kinda off the path, construction everywhere. From what I could see it was a top notch hotel. Hopefully there will be gambling coming to Texas soon, looks to be a fun place to stay, tons of shopping in walking distance.

Date: 2 years ago

Review №182

Rating: 1

Its so sad that the front desk and breakfast people ruin the whole stay for everyone. All people that were at the tournament in BLD and stayed here had the same comment. How can someone tell you they are keeping the food inside because theres more people coming, do they actually know we paid for the breakfast? EVERYONE knows its not a buffet, NOBODY was taking extra food. Kids just wanted ONE banana. Front desk was rude. You guys charge more than $150 per night to have that kind of people working in there? Avoid this hotel

Date: 2 years ago

Review №183

Rating: 5

Date: 2 years ago

Review №184

Rating: 5

Date: 2 years ago

Review №185

Rating: 4

Just ok Expect more from Marriott propertys No complimentary water or welcome gift for ambassador elite Rooms : 4/5

Date: 2 years ago

Review №186

Rating: 5

Date: 2 years ago

Review №187

Rating: 5

Date: 2 years ago

Review №188

Rating: 5

Exceptional customer service. Thank you Fairfield inn League City for making our daughters 7th birthday party one for the books! I highly recommend this hotel! You guys rock!

Date: 2 years ago

Review №189

Rating: 5

Very clean, incredible price for four nights, we paid 460 with breakfast and pool, I recommend it, everyone is very friendly.

Date: 2 years ago

Review №190

Rating: 5

Great stay and super comfortable beds.

Date: 2 years ago

Review №191

Rating: 1

BEWARE: STATUS MEANS LITTLE HERE!!! Arrived early but with Titanium Elite status. I was informed by the gentleman at the counter that they could not check/hold onto my bag so that I could work within the common area. I travel international and domestic and have never had a situation where a hotel, least of all a Marriott property, would not check a bag until your room was available. He said it was against their policy. Unbelievable and disappointing! Every other hotel I ve been to have always offered to hold onto my bag, provided internet access and encouraged guests to make themselves comfortable until the room was available. My initial introduction is a gross disappointment! The only redeeming quality, so far, is this Marriott property is new construction. I will update as my stay progresses once I finally get checked in.

Date: 2 years ago

Review №192

Rating: 5

The front staff is so sweet! Loved the music in the lobby totally took me back with spice Girls and Ashanti! Our room was extremely clean and loved having 2 tvs in our room. It was nice after a long day to relax and watch something we wanted and kiddo could relax and watch a little something he liked before bed. The breakfast was good. I enjoyed the sausage, egg and cheese bagel. My kiddo had cereal and yogurt. Husband had sausage, egg and cheese biscuit. They have towels by the pool which is great!!! Location is really nice. Very close to everything! About a 12 minute drive to NASA. The beds are pretty firm, if thats your liking. We will stay again next time were in the area.

Date: 2 years ago

Review №193

Rating: 1

Rude staff.

Date: 2 years ago

Review №194

Rating: 5

Just got here and so far so good. Usually dont review until after I leave but just got here and the bathroom is amazing. Except for the rather narrow tub the water pressure was incredible!

Date: 2 years ago

Review №195

Rating: 5

Beautiful hotel. Friendly staff. Great price.

Date: 2 years ago

Review №196

Rating: 1

I ll echo what others said about it being basically clean as it is a newer hotel. That said, most everything else was disappointing. The grounds outside has trash around the building, pool towels used and on the ground. The lobby bathroom (men) was not cleaned from Friday through Sunday. Toilet paper was replaced so someone who works for hotel had to have seen the counter and sinks icky. No fresh coffee for early risers and what is called breakfast is such a cop out. I mean when did Marriott become so cheep? And not talking about the room price either. Asked for towels on day two of four day stay never got any, I had to get it myself from front desk. And requested room cleaning never happened. O sure the staff was friendly, but I believe it s because they are so incompetent they only have friendliness to keep their jobs.

Date: 2 years ago

Review №197

Rating: 5

Excellent new hotel.

Date: 2 years ago

Review №198

Rating: 5

Very nice and almost brand new. Clean rooms and great work out facilities. Breakfast was hit or miss, but good enough.

Date: 2 years ago

Review №199

Rating: 5

Date: 2 years ago

Review №200

Rating: 5

Bonvoy Platinum here: This Fairfield is exceptionally managed even when compared to other Marriott properties. Super friendly staff, superior breakfast, clean and modern, and nearby endless restaurants, shopping and water destinations

Date: 2 years ago