McDonald's

1401 W Pipeline Rd, Hurst, TX 76053, United States

McDonald's

About the Company

rating: 3.3

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Categories

  • Fast food restaurant
  • Breakfast restaurant
  • Coffee shop
  • Hamburger restaurant
  • Restaurant
  • Sandwich shop

Contact Information

Phone: +1 817-284-4572

Website: https://www.mcdonalds.com/us/en-us/location/TX/HURST/1401-W-PIPELINE-RD/1154.html?cid=RF:YXT:GMB::Clicks

Address: 1401 W Pipeline Rd, Hurst, TX 76053, United States

Working hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Photos

Reviews

Review №1

Rating: 1

Waited for more than 20 minutes for a doordash order when it wasn t even busy. Employees were blasting music, joking, playing around, and ignoring customers. Asked 3 different employees for my order and one of them clocked out 5 minutes after I asked where is it. Another dasher was there and they was doing the same shi to her, she had to cancel the order. This was my second time ever doing doordash and im never accepting orders from this mcdonalds again.

Date: 5 days ago

Review №2

Rating: 1

Very cold food, and wrong order

Date: 5 days ago

Review №3

Rating: 5

Date: a week ago

Review №4

Rating: 1

Waited over 20 minutes for a $5 combo. Never showed. When I asked for a refund, I was told it was morning crews fault. I told him it was 230 and I just placed it. The whole thing wasted 35 minutes of my time and I got nothing out it. Stay away and go down the street for food. Next door is Chik Fil A. I should have just went there.

Date: a week ago

Review №5

Rating: 2

Worse Mc Donalds in this area ! Food is sloppily put together and half my order was missing how in the heck do you forget to put in the sack 2 whole burgers??? But they did ! Drive through was all backed up guess they was telling everyone to park in space 2 ! Must be poor management that cant mange all the kids working there ! Horrible!

Date: a week ago

Review №6

Rating: 5

Good curbside.

Date: a week ago

Review №7

Rating: 1

I was the only person in line for 10 minutes. And still waited more minutes.

Date: 3 weeks ago

Review №8

Rating: 3

Date: 3 weeks ago

Review №9

Rating: 5

Date: 3 weeks ago

Review №10

Rating: 5

They are great Im literally there every day of the week for my big Mac

Date: a month ago

Review №11

Rating: 1

Did a mobile order today, during my lunch time. It took 30 minutes waiting in line for my food. The atmosphere was horrible. Worst customer service.

Date: a month ago

Review №12

Rating: 5

Date: a month ago

Review №13

Rating: 1

By far the worst McDonalds I ve been to it s ran by a bunch of 20 something year old managers and teenagers who walk around doing nothing, tonight saw one walk around the corner and flip off a co worker jokingly unprofessional regardless of age! The young lady who took my order repeated it back to me perfectly and STILL the cooks/lineman got the order wrong! All happy meals had apple slices when I asked for double fries. Every single time I ve come here the order has been messed up some kind of way, and I mean every single time!

Date: a month ago

Review №14

Rating: 1

Corporate needs to help this location sits in front of a big mall. The service was bad due to the waiting time on the ordering line. We lasted 20 minutes with two cars ahead of us, to find out we had to wait on our order and then they forgot we were waiting for a frappe. And they forgot our straw. Absolutely ridiculous, wake up corporate and help these new employees do better.

Date: a month ago

Review №15

Rating: 1

Visited this store on Sunday 8/18/24. We ordered using the app for counter pickup. We waited by the sign that says pickup orders here. We were TOLD, very rudely, to wait at a different spot. We then observed the same invidual berating another employee in front of customers and everybody. Very unprofessional. I then decided to speak to the manager, only to find out that he was the manager. The night manager, who was getting ready to start her shift, came out and apologized for his actions. A very hostile work environment. I feel sorry for anyone who has to work for him.(Austin)

Date: a month ago

Review №16

Rating: 1

My husband worked here for 8 months. Recently, they fired him under false pretenses. The people that work there are rude and unwelcoming. I will never eat nor work there. EVER!!!

Date: a month ago

Review №17

Rating: 5

Date: a month ago

Review №18

Rating: 1

The driver through employee talks so ghetto and rude and doesn t even prenounce her words. Always asking THAT ALL like bro let me order my food you don t have to yell rudely like I m taking up your time. When you get to the window she don t even talk to you and she don t say thank you or have a nice day. No training.

Date: a month ago

Review №19

Rating: 5

Date: a month ago

Review №20

Rating: 5

Date: a month ago

Review №21

Rating: 4

Date: a month ago

Review №22

Rating: 1

Date: a month ago

Review №23

Rating: 1

The only good thing about this place is the renovation they did, but not really cause they also got rid of the fountain drink so you have to go up and ask for a refill (which they use a new cup... waste of plastic). Also, on the mcdonalds app, this is the only location that sells the ice cream cone for $2+, and other locations around sell it for like 60 cents.

Date: a month ago

Review №24

Rating: 2

Its only worth getting a meal from here when its peak business hours (mind you if youre not in a hurry because it takes sooo long now, which defeats the whole fast food appeal). Otherwise, youll be getting patties that have been sitting for who knows how long half-hastily heated up when you order. Its rather unfortunate since it used to be a top-notch location pre-lockdown. Nowadays, the turnover rate at this place is noticeably high. Im always seeing new faces, many of which, if not all, dont last. Ive never given any of the employees a hard time though, very rarely is my order wrong, and I just go ah.. Ultimately, whoever is in charge of this location clearly isnt prioritized and or focused on establishing quality service (especially the food), but rather just filling in positions to keep the gears going (albeit poorly). But I suppose corporate doesnt care about the ever-deteriorating service given the busy area its in.

Date: a month ago

Review №25

Rating: 1

Date: a month ago

Review №26

Rating: 1

Disabling Wi-Fi to paying customers is crazy work! Couldn t complete my survey of restaurant due to being told there s no Wi-Fi for customers, but there is for employee and partners? eBOS is for employees while free McDonald s Wi-Fi is for customers, and it s disabled!

Date: 2 months ago

Review №27

Rating: 5

Thank you Janice Kid-friendliness: My kids fav place! Food : 5/5 |

Date: 2 months ago

Review №28

Rating: 1

The worst management I have ever dealt with. All managers are very lazy we waited 30 min on frap she acted like she was mad because her other employees were not able to do it. They ignore you while you wait in line . Its sad that the corporate has these folks running a million $ business

Date: 2 months ago

Review №29

Rating: 4

Date: 2 months ago

Review №30

Rating: 1

Terrible, waited in drive through for someone to take my order for almost 45 minutes, went in person and ordered just a Dr Pepper another time and took 30 minutes to get me that when the store wasn t even nearly packed.

Date: 2 months ago

Review №31

Rating: 3

Date: 2 months ago

Review №32

Rating: 1

Order was decent I also work in fast food I just cant believe it I waited 2hours just for them to cancel my order why wait that long if you werent able to fulfill the order I cant believe it

Date: 2 months ago

Review №33

Rating: 1

Disappointing

Date: 2 months ago

Review №34

Rating: 1

Gave us someone else order and they won t answer the phone to fix the issue. It s the one on pipeline for those in Fort Worth Tx

Date: 2 months ago

Review №35

Rating: 1

20 minutes to get my food and I was the first one there. Then they forgot my order when I had to go inside. 0 out of 10

Date: 2 months ago

Review №36

Rating: 3

Date: 2 months ago

Review №37

Rating: 1

Both times I ve come to this location there is never a clean table to sit on. Tables look & feel like they have not been cleaned all day & drinks spilled on the floor w no warning sign.

Date: 2 months ago

Review №38

Rating: 1

Date: 2 months ago

Review №39

Rating: 5

Kenny has excellent customer service was friendly and professional with Me, Husband and Daughter he was above and beyond.

Date: 2 months ago

Review №40

Rating: 1

Date: 2 months ago

Review №41

Rating: 5

Date: 3 months ago

Review №42

Rating: 5

Date: 3 months ago

Review №43

Rating: 1

Worst McDonalds visit EVER. The company pushes customers to use the kiosks and mobile ordering for ease of use, and a lot of the kitchen is automated. But if you are going to help customers that way, at least make it better for the customer. Ordered at about 2pm and received our food at 2:30! This was after standing in the lobby with at least 5 other people. I only got my order because someone behind the counter acknowledge I was still there. Then magically the order was found. I totally understand that people make mistakes sometimes and things can happen. But in this case....really? Especially with not 1 but 2 managers standing there. And their reaction to my feedback about having to wait so long, and it being the worst McDonalds experience was, ok. And to boot, we didnt even get the right toy in the box. DO BETTER. If I had to choose again, I would have picked any of the other prob 6 McDonalds in the immediate area.

Date: 3 months ago

Review №44

Rating: 1

Did a pick up mobile order, I ordered ONE item and it was WRONG. Employee did NOT CHECK MY BREAKFAST SANDWICH! I ORDERED SAUSAGE EGG CHEESE McGriddler & GOT JUST SAUSAGE!! YES, I ATE WHAT I SPENT MY MONEY ON, PLEASE DO BETTER!! BREAKFAST IS HOW SOME START THEIR MORNINGS! NO ONE WANTS TO GET TO WORK WITH A MESSED UP ORDER, WHEN ALL YOU HAVE TO DO IS DOUBLE CHECK YOUR ORDERS, BEFORE DISTRIBUTING THEM.

Date: 3 months ago

Review №45

Rating: 1

Giving this one star is very generous on my part. Met clerk at the counter. She said nothing. Told her I wanted some biscuits and but she didnt ask how many. The thing is customer service is 0 not even a warm smile or anything. I felt like I was met with hostility. I guess I should just stop kidding myself and remember its just McDonalds a place I go to when theres nothing else

Date: 3 months ago

Review №46

Rating: 1

Just came in the early morning hours of June 7th to pickup a Doordash order and after several minutes of waiting at the counter I addressed by the manager with a personality of a rattlesnake! Unbelievable that this busines is so desperate for employees they hired this tyrant!

Date: 3 months ago

Review №47

Rating: 5

Teresa was amazing. She helped me get my food faster when the drive thru was super long. She was super fast and super sweet!

Date: 3 months ago

Review №48

Rating: 5

Date: 3 months ago

Review №49

Rating: 4

Date: 4 months ago

Review №50

Rating: 4

Date: 4 months ago

Review №51

Rating: 1

I just passed by this restaurant and the employee was not taking orders in a store that claims to be 24 hours a day. The employee had a terrible attitude. Im not one to complain, but the truth is that it seemed disrespectful to me that the employee was at the window and didnt want to serve us.

Date: 4 months ago

Review №52

Rating: 4

Great

Date: 4 months ago

Review №53

Rating: 1

It took a long time to get the food. Whenever you stay, they should bring the food to the desk, but they stand at the counter and shout numbers at you to pick them up. The order didnt come with sugar cause or napkin, which we specifically requested.

Date: 4 months ago

Review №54

Rating: 5

Date: 4 months ago

Review №55

Rating: 3

Date: 4 months ago

Review №56

Rating: 1

Bad service they no longer want to serve forces they want you to use the machines and they do nothing

Date: 4 months ago

Review №57

Rating: 1

I witnessed a larger Hispanic lady (on 5-9-24 around 2:20 pm) that appeared to a manager, bully and talk In front of customers to another male employee. She was scolding him where we could all see and hear. Not cool. I witnessed discrimination. I will contact the proper person to show the video I took! Unbelievable!

Date: 4 months ago

Review №58

Rating: 5

Date: 4 months ago

Review №59

Rating: 1

How do you forget the bacon TWICE on a sandwich that is literally called a Cajun BACON ranch sandwich

Date: 4 months ago

Review №60

Rating: 1

I just ordered and drove away 7 minutes ago and this is what I found in the bag they gave me!! Incomplete ! No cheese , no egg! No good service !!

Date: 4 months ago

Review №61

Rating: 1

4/27/24 update. This location has completely fallen downhill. Service is absolutely nonexistent. Employees refuse to take your oder and tell you to use the kiosk, I do not like nor do I wish to learn how that kiosk works. Cant find what I want on the kiosk Bacon McGrddle. They refuse to take cash unless you go drive thru . The lobby is filthy with food and trash and spilled liquid on 60% of the tables and seats. Little homemade flower centerpieces on every table with old stale water and bugs on them. I once thought this location would improve over time, yet it has gotten worse since my review last year. Always new staff so expect a wait time. with all the confusion of new people learning. The 3star review is for the dress code. since when are employees allowed to wear jeans and sag so low I can tell you what brand and size his underwear are? with proper dress code and a lil more training this location has potential to get better. Parking: parking is horrible at this location with the long drive-thru lines that almost never move. handicap parking is worse, you risk the possible chance of being blocked in until the line clears. Kid-friendliness: its mcdonalds they have a playland.

Date: 5 months ago

Review №62

Rating: 1

The worst mcdonald s out there. Every time I place an order for pickup I have to cancel it.

Date: 5 months ago

Review №63

Rating: 2

Many mcdonalds are fast, this one is slow

Date: 5 months ago

Review №64

Rating: 4

Good affordable McDonalds

Date: 5 months ago

Review №65

Rating: 1

Do us a favor and tear down this building and put up literally anything else that will provide service to the area, a porta-potty even. An empty lot will satisfy me as a customer more than the service provided here.

Date: 5 months ago

Review №66

Rating: 4

Date: 6 months ago

Review №67

Rating: 2

When you order a large fry and this is what you get . Waited in line for 15 minutes and they short your large fry for a medium in a large container

Date: 6 months ago

Review №68

Rating: 1

Always forget the items you order because they are never in the bag. Will always have to check your bag for your food order accuracy because the workers in this establishment are incompetent. Fire the crew fire the management hire new

Date: 6 months ago

Review №69

Rating: 2

Un approachable, no direction,especially when its busy inside. Have training on social skills and some snap,grit Food

Date: 6 months ago

Review №70

Rating: 1

Small little Hispanic dude in drive thru has a bad attitude better fix that

Date: 6 months ago

Review №71

Rating: 1

Hands down the worst managed McDonald s ever. Your drive through order will not be correct. If you want the issue fixed, the only way is to sit in the drive through and not move until they fix it.

Date: 6 months ago

Review №72

Rating: 1

Its pretty sad when you take your niece up there to get a job and these mfkers look at her like she is crazy. Looks like they only hire certain group of people. Its definitely not multi-cultural. Cleary the hiring manager DOESNT DO HIS JOB. He tells my niece he will call her and doesnt. Clearly with these reviews, yall need to hire more dependable people...or maybe the managers need to do their jobs.

Date: 6 months ago

Review №73

Rating: 1

This has got to the worst place I have been to in long time poor management lazy workers went last night and no one waited on me at the counter u was for about 15 min. Sorry sorry service never returning there and i will refer my friends to stay away from there bad bad service.

Date: 6 months ago

Review №74

Rating: 1

Went inside tonight around midnight to pick up an Uber order. Theres a larger, troll of a lady in there that appears to be a manager, but is extremely rude. I watched her from the lobby pick her nose and proceed to bag the order!!!! So gross. This location should be shut down or that manager needs to be replaced ASAP. I will never go here to get my own food.

Date: 6 months ago

Review №75

Rating: 1

We made an order with the mobile app and when we got there and they brought us our stuff they said we couldn t get our frappe s because the machine just went down and told me that I needed to get a refund through the app and when we got back home we found out that our burger s were wrong also .. my husband called this store and asked to talk to manager and got hung up on and he called back talked to manager and was still hung up on and when I went to try getting refund through the app and couldn t even find the refund part on the app. I searched and searched and searched for it, so I do not recommend the McDonald s app or this particular McDonald s. this trip cost me close to $20 worth of stuff I didn t even get.

Date: 6 months ago

Review №76

Rating: 2

I asked for a plain hamburger patty for my dog - they just pulled one off of a premade burger so it had salt, pepper, and slivered onions all over it. Boo.

Date: 6 months ago

Review №77

Rating: 1

Walked in stood at the sole single cashier area. The lady infront of me turned and stated noone works here and walked out ... a lady who works at mcdonalds told me to use the kiosk. I stated to her I dont want to use this I would like a cashier . The manager walked up and said someone will be with you ... in total I stood there for 10 minutes and noone helped me ... the people using the kiosk could not get the kiosk to work... all the employees were too busy talking to each other to help anyone ... hands down the worse mcdonalds Ive ever been to .. cooperate needs to read all these negative reviews and shut this place down

Date: 6 months ago

Review №78

Rating: 1

DO NOT come to this location. Me and my bf ordered food and nearly took them about an hour to make it! Everyone else go there order before us. We went up yo the counter and told the employee and she said they re making it 3 times! And they didn t until we asked for a refund. While waiting one of the employees making the food scratched her butt multiple time. After asking for the refund the food suddenly is ready. DONT COME HERE unless you want to wait for food.

Date: 6 months ago

Review №79

Rating: 1

I advise to NOT come to this McDonald s unless you want to wait 30 minutes to receive your food. I purchased my order through the app since it s usually very quick and since the drive thru was long, we did curbside which was a HUGE mistake. They don t prioritize curbside like they should & a lot of other people had to wait over 30 minutes as well for their food. And no refunds can be made through the app either so you either lose money or wait for the food to be made.

Date: 6 months ago

Review №80

Rating: 1

Why is this McDonalds not shut down yet

Date: 7 months ago

Review №81

Rating: 1

Went through the drive through at night and was disappointed at the low quality service from forgetting items on the order and sauces aswell as not giving the right rewards. The food was good though.

Date: 7 months ago

Review №82

Rating: 1

Worst experience ever only 1 register and its always close and if you ask for help your told to order on the kiosk. Its more the wait to see if anyone wants to assist you.

Date: 7 months ago

Review №83

Rating: 2

For some reason the managers at McDonalds need to teach these kids that when somebody orders coffee we like it hot. I did not ask for cold iced coffee. When they hand it to me and I feel the cup is cold. Theyre excuse is that I have too many creams added to it. This is the most ridiculous thing Ive ever heard of. Ive only been getting coffee for the last. I dont know 10 years and when you ask for hot coffee you should get half coffee. Can this be something taught at training.

Date: 7 months ago

Review №84

Rating: 1

Manager was rude disrespectful told me I d already gone and picked up my food when it was sitting literally on the counter and the person is supposed to walk it out is just sitting there joking with them sitting with laughing while we all had to sit for 20 minutes while my food was cold they refuse to replace it with hot food Honestly, it would be better if this place just closed.

Date: 7 months ago

Review №85

Rating: 1

So bad stuff You should choose the first employees because the treatment is very bad and Urdu is not the worst branch in America

Date: 7 months ago

Review №86

Rating: 1

Did not want to attend us in the drive thru even though she was taking the order

Date: 7 months ago

Review №87

Rating: 4

Date: 7 months ago

Review №88

Rating: 5

nothing much to say its McDonalds

Date: 7 months ago

Review №89

Rating: 1

Very dirty. Avoid.

Date: 7 months ago

Review №90

Rating: 3

Nice location.

Date: 7 months ago

Review №91

Rating: 2

This place removed the self serve drink station for some reason, and theres no cashiers to take your order and they insist on using the self serve kiosk which means if you just order a drink youll be waiting behind the 5 cars that queued in the drive-thru. Once you receive your drink order it wont even be filled up all the way, and they charge way too much for the drinks! Also on many separate occasions theyve completely scuffed the orders late at night. Id literally order a big-mac, get home, and realize theres no meat patties in it at all. When I drove all the way back to get it fixed, they gave me JUNIOR PATTIES instead. Im still upset over this and this isnt the first time this has happened.

Date: 8 months ago

Review №92

Rating: 5

Date: 8 months ago

Review №93

Rating: 2

For as much money as this location makes; you think they could afford to fix the ice cream machine and do store repairs. I also had to Speak to the manager to tell her that the lady working the service counter was absolutely rude; everyone has a bad day but she shouldn t be in the service counter giving out her horrible attitude to paying customers. And the playground was shut down. So back to my original statement; this establishment makes to much money to be in the condition.

Date: 8 months ago

Review №94

Rating: 1

Ive gotten a lot of hash browns from a lot of different McDonalds before. I have never gotten one quite literally dripping with grease and grossly undercooked. Thanks guys, really living up to the name

Date: 8 months ago

Review №95

Rating: 5

Date: 8 months ago

Review №96

Rating: 1

I ordered hot cappuchino, but whenver I grab it, it was cold. I asked for other, wait about 10 minutes, again little hot, but not regular hot. I wasted my time here. I suggest, if your machine is not working, while customers order make it unavailable instead of serving waste.

Date: 8 months ago

Review №97

Rating: 3

Went thru drive thru to get drinks. Ordered a hot hazelnut latte. Was told they had to clean the machine. When I finally got it it was hazelnut flavored water. Not good. Didnt taste it til I got home or I wouldve given it back, and asked for refund.

Date: 8 months ago

Review №98

Rating: 1

Always messing up orders and they never answer the phone

Date: 8 months ago

Review №99

Rating: 4

Date: 8 months ago

Review №100

Rating: 1

Girls who work the drive through are terrible and full of attitude. Same with the manager. Im shocked she is a manager.

Date: 8 months ago

Review №101

Rating: 2

If you wanna wait ten minutes for your order this is the place forsure

Date: 8 months ago

Review №102

Rating: 3

Date: 8 months ago

Review №103

Rating: 5

Date: 8 months ago

Review №104

Rating: 1

The night manager from tonight 1/1/2024 is rude and cussing at kids because her employees missed the food that my kids paid for! It s a shame that McDonalds has a manager that can be so rude to kids because a parent isn t around! The food was paid for and the full order was NOT put in the bag!!!

Date: 9 months ago

Review №105

Rating: 5

This is the BEST McDonald s location as far as service goes. I was here at 7pm on 12/28 and the employees went above and beyond taking care of my daughter s order.

Date: 9 months ago

Review №106

Rating: 5

Date: 9 months ago

Review №107

Rating: 5

Date: 9 months ago

Review №108

Rating: 5

Date: 9 months ago

Review №109

Rating: 5

Date: 9 months ago

Review №110

Rating: 1

Bad service, they don t care about the clients, they don t serve into they want is a white boy in the afternoon , he discriminate to me. When another women comes he just attend her first , but I was there before..and then takes longer to get my food.. so better check this guy McDonalds.

Date: 9 months ago

Review №111

Rating: 1

Staff take long time for give the food Racist guy on the counter ! ( I was in the line ask for help and they say I have to do by my self , after other guy come and they ask to serve this is racism Food

Date: 9 months ago

Review №112

Rating: 4

Date: 9 months ago

Review №113

Rating: 1

Awful this is the coffee I got today and when I went to ask the lady in the head band if I could have jelly got the window slammed in my face sat there yelling hello at 10am while people ignored me. This was one of the worst places I ve personally visited and I know for a fact that the lady who ignored me was a manger.

Date: 9 months ago

Review №114

Rating: 2

We went through the drive thru and they gave us the wrong food.

Date: 9 months ago

Review №115

Rating: 2

This is not one of the best in the city only two key housse work no know how to make a milk shake weather it be day or night SNL in real life bon qui qui straight up lol sometimes they dont have chicken

Date: 9 months ago

Review №116

Rating: 5

Food is good, service was mid.

Date: 10 months ago

Review №117

Rating: 1

Horribly staffed with a poor attitude! Trash all over the parking lot. I walked out!

Date: 10 months ago

Review №118

Rating: 5

Date: 10 months ago

Review №119

Rating: 5

Date: 10 months ago

Review №120

Rating: 4

Date: 10 months ago

Review №121

Rating: 5

Date: 10 months ago

Review №122

Rating: 4

Date: 10 months ago

Review №123

Rating: 5

We went thru the drive-thru, but the food here is always good as service is friendly. Parking: It has plenty of spots because its in a huge parking lot connected to other businesses. Kid-friendliness: They always have Happy meals with toys, and they have a playground, plus you can book birthday parties at McDonalds!! Wheelchair accessibility: Theres plenty of space for wheelchairs and they have a wheelchair accessible bathroom.

Date: 10 months ago

Review №124

Rating: 5

Date: 10 months ago

Review №125

Rating: 5

Date: 10 months ago

Review №126

Rating: 5

I love

Date: 10 months ago

Review №127

Rating: 1

The worse mcdonald restaurant have ever been to. I placed my order on the drive through when I got to the window there was this short slender african american with a stinky attitude she told me there was no such order. I showed her my receipt she said you have to go round again. I wondered why I can pack on the side and for my order but anyways I went around again. When I got to the window Second time she said what are you here for. I told her and showed her the receipt. She called the manager a short Caucasian young man. The manager said on well you have to come inside. I told him I cant come inside because I had 2 babies in the car. He said oh well move so other customers can get their food . I politely asked him how about my order. He yelled Im with attitude go wait at the 2nd window someone will bring out your order. I sat there for about 25 minutes waiting. Other Customers came and left me there. I saw one employee delivering food I asked him about my order. He gave me attitude but told me he will let someone know. Later the manager brought my food. He handed it to me me and yelled dont come back bye.

Date: 10 months ago

Review №128

Rating: 3

Date: 10 months ago

Review №129

Rating: 4

Date: 10 months ago

Review №130

Rating: 5

Date: 10 months ago

Review №131

Rating: 4

Date: 11 months ago

Review №132

Rating: 3

Date: 11 months ago

Review №133

Rating: 5

Date: 11 months ago

Review №134

Rating: 5

Date: 11 months ago

Review №135

Rating: 5

Date: 11 months ago

Review №136

Rating: 2

Date: 11 months ago

Review №137

Rating: 1

Specifically said no onions on burger, and what do I find onions.. smh drive thru

Date: 11 months ago

Review №138

Rating: 1

This place will only take orders through the kiosk, app, or drive thru. I went inside and ordered through the app. The staff had no idea how to do table service which is an option. They got my order wrong and gave me a bad attitude when I asked that they fix it. They drop off your food at the table and leave. They do not give you any napkins or condiments. Unless you go ask for them. They then give you a bad attitude because youre an inconvenience to them. The food was not fresh and we got terrible service.

Date: 11 months ago

Review №139

Rating: 5

Date: 11 months ago

Review №140

Rating: 5

Date: 11 months ago

Review №141

Rating: 4

Its just the breakfast menu. I dont care for their breakfast items. Its just me. Offer full menu all day.. Im there 4 days a week. Food

Date: 11 months ago

Review №142

Rating: 5

Like it

Date: 11 months ago

Review №143

Rating: 4

Date: 11 months ago

Review №144

Rating: 1

The counter service awesome the ladie greeted me n my child awesome service since I brought my daughter we decided to eat inside well there was the cleaning guy at first he just game me a look but I didn t mind you know i said good morning but oh boy when it was time to go he was mopping the floor s as soon as we stepped to the door he looked at me mad and I stopped and asked can we passed he rolled his eyes and said well go on but yes with an attitude he made me felt so bad I apologized i mean . To you I understand perfectly the role honestly thank u for doing that job but one thing I don t comprehend is if you dont enjoy your job dont like the job or you get bother by the customers dont take it on us if you having a bad day dont take it on us trust me you don t know what us as customers going through at times but not for that we going to take it on you guys remember life its too short to be rude to one an other do everything that you do with a smile we the customers are the ones that make that pay check coming to you not the company remember that and just remember live life to fullest and always give the best of you i hope u get to read this review once again im truly sorry to decide to leave the premises at the wrong time..(when you were mopping)

Date: a year ago

Review №145

Rating: 1

Date: a year ago

Review №146

Rating: 5

Date: a year ago

Review №147

Rating: 5

Date: a year ago

Review №148

Rating: 3

Date: a year ago

Review №149

Rating: 4

Date: a year ago

Review №150

Rating: 5

Date: a year ago

Review №151

Rating: 3

The new girl kept missing order but they finally fix it

Date: a year ago

Review №152

Rating: 5

All good!!! Mc is Mc

Date: a year ago

Review №153

Rating: 3

Date: a year ago

Review №154

Rating: 1

If you are an introvert who is looking for a sterile non human experience go inside this place. They would not take my order at the counter, instead pointed me and 2 other people to the kiosk. I pay for it, I have to take my own order, whats next? I have to get on the grill. Just close the inside already.

Date: a year ago

Review №155

Rating: 1

Date: a year ago

Review №156

Rating: 1

This is the slowest Mc Donald s you will ever go to. They don t try to be any faster! Sat at a curbside spot for 30 mins, went through the drive through and it s still not ready.

Date: a year ago

Review №157

Rating: 3

There is no soda machine in the main restaurant. You have to ask and wait in line for a refill. At a McDonald s this is absurd. Food was fine, playplace was new and unique.

Date: a year ago

Review №158

Rating: 5

Date: a year ago

Review №159

Rating: 3

Date: a year ago

Review №160

Rating: 5

Date: a year ago

Review №161

Rating: 1

I always seem to get the same woman in the drive thru pickup window with purple hair. Never says a word, never smiles, never acknowledges that I am there. There is also always something missing in my bag. McDoubles seem to taste weird at this location, I dont like them from here. They also seem to take advantage during the rush around 4pm because very one is getting McDonalds for their kids after school. With the long lines they are trying to be slick and give cheaper items when you order more expensive burgers. Terrible.

Date: a year ago

Review №162

Rating: 1

After a coworker of mine ordered through the app for me to pick up our food. I get there and walk in I stood at the counter for 8-10minutes waiting for acknowledgment, not one person bothered to acknowledge me. 3 associates walked past me as well as the assistant manager on duty Antoinette. Finally an associate, being called to the front for paperwork with the manager sitting down eating chick fil a in the lobby, decided to ask me if I needed help but was unable to find my order. After explaining the issue to me as to why, someone else stepped up for me to reorder my food there in person. The assistant manager was highly unprofessional and the staff is very under trained with guest interaction and experience. I will never be visiting this location again. This was the worst McDonald s experience I ve ever had. As someone who works in retail management myself , I would be highly embarrassed by how this place is ran. The entire interaction took roughly 45 minutes.

Date: a year ago

Review №163

Rating: 5

Date: a year ago

Review №164

Rating: 1

SO SLOW!!! I would have rather waited for Whataburger!!

Date: a year ago

Review №165

Rating: 5

Date: a year ago

Review №166

Rating: 1

The night crew here was ridiculously disrespectful for no reason, everything was wrong and they refused to do anything about it. Food was in terrible condition for the average McDonalds standard.

Date: a year ago

Review №167

Rating: 1

I wonder if they kill and pluck the chickens in the back because it takes 1 hr to get a 10 piece chicken nuggets

Date: a year ago

Review №168

Rating: 1

Service is always slow and employees are rude

Date: a year ago

Review №169

Rating: 1

No one available to help. Kiosk order done and it still took 25m to get my food. The drive through might have been faster. Parking: Was blocked in by the long line of people ordering through the drive through.

Date: a year ago

Review №170

Rating: 1

They don t know how to get the order always wrong item in the bag

Date: a year ago

Review №171

Rating: 1

too many flies Food comes out of order Never came back here Food : 1/5

Date: a year ago

Review №172

Rating: 4

This placed has improved a great deal than the last time I came.

Date: a year ago

Review №173

Rating: 4

Slow service and almost clean dining room. But overall, pretty typical McDonalds experience.

Date: a year ago

Review №174

Rating: 1

the white emo girl in the drive trough gave my little brother a messed up look

Date: a year ago

Review №175

Rating: 1

Rude employees! Horrible service. The ice cream machine is ALWAYS broke or out of ice cream after 7 pm, daily. We went everyday for a month this Summer just to see, and yea they re lazy, closing the ice cream machines down early is what they re doing. We are reporting this to the correct person that needs to be aware of what they re doing. Sad.

Date: a year ago

Review №176

Rating: 4

Date: a year ago

Review №177

Rating: 1

Manager is rude and disrespectful .. also let me order and pay , then tells me they dont have the things I ordered, then let me order something different and tells me the same thing again! I also saw a large cockroach crawling on the register floor and when I told her she said she didnt care, I asked for napkins and she told me to go get toilet paper. This place is a joke. The rufe snow location is way better . I only came here for a bigger play area for my kids. Big mistake! DONT WASTE YOUR TIME AND MONEY HERE

Date: a year ago

Review №178

Rating: 1

These two stars are for mainly nighttime. For two weeks straight, I came to this McDonald s and all they can say is I m sorry we re only serving chicken. If I tell them I have an order for DoorDash or Uber eats they ll tell me to pull around and then I still have to wait on it. Can you please tell me when this location stopped serving Uber eats and DoorDash after 2 AM. They just missed out on a $60 order.Also I have pulled up to this location and nobody answered me then when I pulled around, I saw them sitting in the lobby talking. This is by far the worst location at night!!

Date: a year ago

Review №179

Rating: 1

Date: a year ago

Review №180

Rating: 5

Date: a year ago

Review №181

Rating: 3

Date: a year ago

Review №182

Rating: 5

Night crew was so sweet! They were joking and having fun with their jobs!!! Plus the ice cream machine was working!

Date: a year ago

Review №183

Rating: 5

Great service at this one. Had cash machines for the self checkout. Never seen those before.

Date: a year ago

Review №184

Rating: 5

Awesome

Date: a year ago

Review №185

Rating: 1

Date: a year ago

Review №186

Rating: 5

Play area was cool and clean, a place to beat the summer heat

Date: a year ago

Review №187

Rating: 1

I ate a McChicken spicy and started to feel light-headed and felt like throwing up.

Date: a year ago

Review №188

Rating: 4

Date: a year ago

Review №189

Rating: 5

Date: a year ago

Review №190

Rating: 1

Date: a year ago

Review №191

Rating: 5

Date: a year ago

Review №192

Rating: 1

Update: Mcafe machine not cleaned so no mocha for me.

Date: a year ago

Review №193

Rating: 1

I always order Triple Cheese burgers and I always receive a double. I have no idea what thats about but the last one I got was burnt. Yeah, that almost black thing is the bun not the patty. Maybe they were mad I complained about the fact I paid for a triple cheeseburger and got a double so they burnt my bun.

Date: a year ago

Review №194

Rating: 1

Used to be if you worked with food hairnets were required... Not here... Girl working with food had long hair hanging down from both sides of her baseball cap. Hadnt been to a McDonalds in a long time...son wanted to go...now its self-serve and cold food..no thanks.. wont return

Date: a year ago

Review №195

Rating: 5

Date: a year ago

Review №196

Rating: 5

I came in and ordered on the app. I had my food in less than two minutes. I ordered chicken nuggets and a double cheeseburger. The nuggets were absolutely delicious. Crispy and juicy. I had to stop myself from ordering more! The cheeseburger was good. Just the way ordered it! W/o onions, plus mayo. Vegetarian options: I dont think McD has salads anymore. I dont see them on the menu. Parking: I find it easier to park near Ross and walk than to utilize the small, crowded, busy parking lot.

Date: a year ago

Review №197

Rating: 1

Quite possibly the worst McDonalds ever. Supposedly open 24 hrs but the staff seems to decide when they want to work. It s not uncommon to pull up in the mornings and get no answer on the intercom. I even attempt to call the store but never get an answer. Manager is useless. Her response is always, I didn t know . It s the blind leading the blind here. I ll be thankful when the Chick-fil-A next door reopens.

Date: a year ago

Review №198

Rating: 1

Worst functioning McDonald s that exists. Employees here don t have 2 brain cells to rub together

Date: a year ago

Review №199

Rating: 5

The person working the window at 10:40pm on 06/24 was incredibly kind and had amazing customer service. Almost too nice.

Date: a year ago

Review №200

Rating: 5

Great people clean place and fast service i loved it

Date: a year ago