About the Company
rating: 3.7
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Categories
- Fast food restaurant
- American restaurant
- Chicken restaurant
- Hamburger restaurant
- Sandwich shop
Contact Information
Phone: +1 346-219-2644
Website: https://locations.checkers.com/tx/humble/11863-n-sam-houston-pkwy-e?y_source=1_OTg5MDMxNy03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Address: 11863 N Sam Houston Pkwy E, Humble, TX 77396, United States
- Sunday: 10 AM–8 PM
- Monday: 10 AM–10 PM
- Tuesday: 10 AM–10 PM
- Wednesday: 10 AM–10 PM
- Thursday: 10 AM–10 PM
- Friday: 10 AM–12 AM
- Saturday: 10 AM–12 AM
Photos
Reviews
Review №1
Rating: 5
Customer Service at this location is top tier!! The food always fresh just left mins ago trying the T-Pain meal omg the food was so hot as in fresh and good AF!!! The drive thru cashier was really sweet as always . I live about 7 mins away from this location so I m always there but I felt the need to write a review cause the service is always 10+ stars!! Some places the service start out good that get really bad but this location it s always really good!!!! Keep up the great work guys!!!
Date: a week ago
Review №2
Rating: 2
Cold food this time ,had to pull out of drive thru and go inside as staff was slacking!
Date: 2 weeks ago
Review №3
Rating: 5
Date: 2 weeks ago
Review №4
Rating: 5
Date: 3 weeks ago
Review №5
Rating: 1
Date: 4 weeks ago
Review №6
Rating: 5
Date: 4 weeks ago
Review №7
Rating: 5
Date: a month ago
Review №8
Rating: 5
Date: a month ago
Review №9
Rating: 1
I just left here , I waited like 20 minute approximately to order , when I drove up to the window there was a car in front of me waiting , was about 30 minutes then they drove off. I didn t see them getting their food. After they had left, we waited again for someone at the drive thru window for a while, no one came to the window to greet, I only see one male filling up his own drink. Like no one didn t care about us. I feel like they taking order at the drive thru and would go hide in the back. So the customers can leave. The lady that took my order was very very rude, like if you don t like your job don t come to work.they need better customer service. I wanna rage this a 0 start but it won t let me. Never coming here EVER AGAIN!
Date: a month ago
Review №10
Rating: 2
Food not terrible, service not terrible, atmosphere is.
Date: 2 months ago
Review №11
Rating: 5
Date: 2 months ago
Review №12
Rating: 5
I was having a rough day and came to visit due to a coupon. The lady who took our order was the most pleasant person Ive encountered in years. She dealt with my indecisive children ordering and really lifted all our spirits. I hope she gets continued blessings all her life.
Date: 3 months ago
Review №13
Rating: 3
Date: 3 months ago
Review №14
Rating: 3
Food is good but this location is closed on weekends. They should update the hours.
Date: 3 months ago
Review №15
Rating: 4
Food was hot and fresh. Server was friendly and nice
Date: 3 months ago
Review №16
Rating: 1
Horrible experience, I waited a bit before saying Hello at the drive thru, then was screamed at Mam I ll be with you, give me a moment . I figured she was overwhelmed with an order, waited a full 5 minutes then pulled up to see if there were customers being tended to. There was one vehicle, so I reversed back to place the order. I was screamed at again Mam had already told you was going to help you, I saw you pull forward and then back! Can you wait a moment?? I told her they were taking longer than usual, then got screamed at again.. I told you to wait!! Another girl came on and tried to calm the situation down by apologizing. I asked for the manager and she said that the one screaming was the manager to my surprise. I did say that there was no reason to scream, and that she was showing poor leadership skills and what example was that to her employees. Then she proceeded to say you know what I refuse to serve you . At that point I didn t want food anymore fearing to get spit in my food. I pulled over to get the address to I can review, well she then shot the fingers at me. I mouthed she should be ashamed of herself, because there is no need for foul language or this conduct at all. There was only one order in front of me, if there is an issue, just say the truth. Most people would understand if there s an issue and appreciate the communication. Then they can decide whether they stay or go. All this wa uncalled for. This was the first time I had any issues here. Even my 5 yr old said why is that lady screaming?
Date: 4 months ago
Review №17
Rating: 4
Pretty good and not crazy expensive
Date: 4 months ago
Review №18
Rating: 4
Great place to pick up a quick meal
Date: 4 months ago
Review №19
Rating: 5
GOOD PLACE THANK YOU.
Date: 5 months ago
Review №20
Rating: 5
Date: 5 months ago
Review №21
Rating: 5
Date: 5 months ago
Review №22
Rating: 5
Date: 6 months ago
Review №23
Rating: 3
Date: 6 months ago
Review №24
Rating: 5
This was the best checkers I have been to in a very long time they were amazing the atmosphere was fantastic the whole staff was great but Victoria was the absolute best I will definitely be going back to get the best service by Victoria she was absolutely amazing great job Victoria!
Date: 6 months ago
Review №25
Rating: 5
Date: 7 months ago
Review №26
Rating: 2
The drive thru worker had on house shoes, takes entirely too long to get a cold burger and wrong order.
Date: 7 months ago
Review №27
Rating: 3
Date: 8 months ago
Review №28
Rating: 1
Date: 8 months ago
Review №29
Rating: 1
I never know when theyre open. Online says they close at midnight. Drove there at 11 and theyre closed. Hours on the window say they close at 10. There have been at least two other times I went before 10 and they were closed early.
Date: 9 months ago
Review №30
Rating: 3
Date: 9 months ago
Review №31
Rating: 4
The food was alright. The service could have been a little better. They are located in a good area. They also have a huge parking lot to park if needed.
Date: 9 months ago
Review №32
Rating: 3
Date: 9 months ago
Review №33
Rating: 2
Burgers tinny small as a cusont roll aka sliders frys good hotdog good burgers arent as good as pictured tiny not topped as good if want real burgers go to 1#burger King or 2#wataburger
Date: 9 months ago
Review №34
Rating: 2
Burgers are very small now, tried to exchange 2 small for one larger and they refused. I was willing to pay any difference. Just got a refund for everything. Now more food wasted, more money lost. Poor management decisions.
Date: 9 months ago
Review №35
Rating: 5
Date: 10 months ago
Review №36
Rating: 4
Date: 10 months ago
Review №37
Rating: 4
Date: 10 months ago
Review №38
Rating: 4
Good food to be fast food very quiet and you dont have yo wait long
Date: 10 months ago
Review №39
Rating: 1
Do not come to this location even though they say they close at 9 PM they don t service anyone by 8:50 PM plus the ladies super rude about it. Horrible, horrible service.
Date: 10 months ago
Review №40
Rating: 5
Date: 10 months ago
Review №41
Rating: 5
Date: 10 months ago
Review №42
Rating: 4
Its inside a gas station so. Burgers are average, but servers was fast
Date: 10 months ago
Review №43
Rating: 5
Date: 10 months ago
Review №44
Rating: 5
I dont care what anyone says, checkers has not failed me. I am not the typical last minute fast food grabber but if I do it s always checkers. I ordered spicy chicken sandwich with cheese and small fries (they were only accepting cash). Immediately after driving out of the drive thru I crunched into the fries. Wow, familiar taste along with the warmness of it. I couldnt believe how fresh they tasted. I got home, fries half gone, poured ketchup from the packets provided and immersed my mouth into the spicy chicken sandwich. Again, a repeat of the fries. Wow! Amazing how fresh everything tasted at such a time (9:36pm when I ordered) Shout out to the employee to what I suspect was a manager because of her demeanor and service, she gave me free cheese #win
Date: 11 months ago
Review №45
Rating: 5
Comfort food heaven
Date: 11 months ago
Review №46
Rating: 1
I love checkers but waiting 30mins for someone at the drive thru to take your order is ridiculous, the customer service here is awful and I wish management would step in because this has definitely happened 3 times prior to today s visit drove to the front to find out that no one was there at 7:30 on a Saturday
Date: 11 months ago
Review №47
Rating: 5
I have never been let down with food
Date: 11 months ago
Review №48
Rating: 1
I love Checkers food, but the service is just below average and needing so much improvement. why? because they cant even provide the basics - availability of items, proper communication and accuracy. there have been several times when the item we ordered were out of stock only to be advised AFTER they took the order or there are missing items when we do drive thru or delivery for the out of stock items, they did refund us, but why is this even happening? inventory or stock take is a daily to do list so if an item is out of stock, the crew should be made aware.
Date: a year ago
Review №49
Rating: 5
Fries are fire.
Date: a year ago
Review №50
Rating: 5
Date: a year ago
Review №51
Rating: 5
Date: a year ago
Review №52
Rating: 5
Date: a year ago
Review №53
Rating: 5
Date: a year ago
Review №54
Rating: 5
Hot fresh n friendly. Thanks keep up good work.
Date: a year ago
Review №55
Rating: 5
Date: a year ago
Review №56
Rating: 5
Date: a year ago
Review №57
Rating: 3
Date: a year ago
Review №58
Rating: 4
Date: a year ago
Review №59
Rating: 5
One of my favorite fast food places. They should put a location in humble and Atascocita
Date: a year ago
Review №60
Rating: 3
Date: a year ago
Review №61
Rating: 5
I had not had the pleasure of tasting the variety of food they have but I am very satisfied with todays purchase
Date: a year ago
Review №62
Rating: 5
Tasty
Date: a year ago
Review №63
Rating: 5
CHECKERS WAS ON POINT WITH SERVICES AND MY FOOD WAS FRESH AS ALWAYS AND ON TIME. EACH TIME I GO I AM ALWAYS GREETED WITH GREAT CUSTOMER SERVICE
Date: a year ago
Review №64
Rating: 4
Date: a year ago
Review №65
Rating: 4
Good fries
Date: a year ago
Review №66
Rating: 5
Delicious food and prompt, courteous service!
Date: a year ago
Review №67
Rating: 5
Date: a year ago
Review №68
Rating: 5
Date: a year ago
Review №69
Rating: 1
Rude and disgusting! Do not eat at this location. Staff cursing and talking reckless. Stay away! I was simply ordering my meal at the drive-thru and the person taking my order just told another person in the background I cant hear this b**tch. With a nasty attitude. With my kids in the car and they had to hear this. There was no reason for this. She could have simply asked me to repeat my order. I had an awful experience and will never return!!
Date: a year ago
Review №70
Rating: 1
Sat here 10 min and the lady say they didnt even take my order at the menu. Older black lady and acted like.its my fault, just hire anybody I see
Date: a year ago
Review №71
Rating: 5
This small place had great customer service. For a fast food place they had actually fresh food, as always their fries are rhe best ! Food
Date: a year ago
Review №72
Rating: 3
Fast service.
Date: a year ago
Review №73
Rating: 5
Date: a year ago
Review №74
Rating: 1
Rude employees, then when she came from behind the counter she was wearing house shoes. Not worth the stop.
Date: a year ago
Review №75
Rating: 1
This place needs to be replaced by a different fast food restaurant like McDonalds, Wendys, Burger King...anything but Checkers or Rallys Food is absolutely horrible! Food
Date: a year ago
Review №76
Rating: 1
I like the food but the service is very poor.
Date: a year ago
Review №77
Rating: 2
The black people need to pull up there pants if they are going to work there
Date: a year ago
Review №78
Rating: 4
Date: a year ago
Review №79
Rating: 4
Date: a year ago
Review №80
Rating: 5
This place is very beautiful, they serve you well and are friendly
Date: a year ago
Review №81
Rating: 1
I m here at 9:49pm and no one is answering and supposed to close at 10 pm also this checkers never had or has a slushie machine working since it opened;(
Date: a year ago
Review №82
Rating: 4
Date: a year ago
Review №83
Rating: 5
Date: a year ago
Review №84
Rating: 5
Date: a year ago
Review №85
Rating: 5
First the frys are the bomb it was very fast exactly when ur hungry u know get some food food . Parking: It was clean.
Date: a year ago
Review №86
Rating: 5
Date: a year ago
Review №87
Rating: 5
Their card services werent working... but overall, the young man taking care of me was FANTASTIC!
Date: a year ago
Review №88
Rating: 5
Date: a year ago
Review №89
Rating: 5
Date: a year ago
Review №90
Rating: 3
Date: a year ago
Review №91
Rating: 1
They forgot to put my burger bacon zilla in smh
Date: a year ago
Review №92
Rating: 5
I mean Checkers if a good place if u wanna pick up a quick meal... I like them better than McDonalds or Burger but I would say theyre all part of the same food chain Food
Date: a year ago
Review №93
Rating: 5
Date: a year ago
Review №94
Rating: 2
Date: a year ago
Review №95
Rating: 5
Date: a year ago
Review №96
Rating: 5
Date: a year ago
Review №97
Rating: 5
Date: a year ago
Review №98
Rating: 1
Terrible experience at drive through. They sent me up front to wait for fries and forgot about me. I had to reverse back and they didnt even apologize. Or acknowledge that oops we forgot or come up with an excuse. Just shoved the fries in my face and looked at me as if I was inconveniencing them.
Date: a year ago
Review №99
Rating: 5
Date: a year ago
Review №100
Rating: 2
My fries were hard. Unlike Rallys /Checkers fries. The chicken strip seemed old.
Date: a year ago
Review №101
Rating: 5
Date: a year ago
Review №102
Rating: 5
Date: a year ago
Review №103
Rating: 1
Didnt even get a chance to order the service was so bad I got off to order Togo and they kept taking orders in drive thru while i waited 10 min. And just ended up walking out. I had never been to checkers.
Date: a year ago
Review №104
Rating: 5
Date: a year ago
Review №105
Rating: 5
My family and I had a great time thanks managers and staff last Friday Kid-friendliness: Kids had fun and staff were freindly Food : 5/5 |
Date: a year ago
Review №106
Rating: 5
Had a great experience with the young lady at the drive through. My order was complicated and not one did she get impatient or frustrated with me. My order came out just as I requested and was amazing. One of the best locations in the city. Wheelchair accessibility: There is access for wheelchairs and parking.
Date: a year ago
Review №107
Rating: 5
Date: a year ago
Review №108
Rating: 1
The lady working today she completely ignored my hello at the drive thru, I pulled up to the window waiting until she saw me and she dont have customers anymore still ignored me, what an ignorant and stupid person customer service
Date: 2 years ago
Review №109
Rating: 5
One of my favorite burger joint
Date: 2 years ago
Review №110
Rating: 5
Date: 2 years ago
Review №111
Rating: 3
Date: 2 years ago
Review №112
Rating: 3
Not bad been a few years since I had them, would have again.
Date: 2 years ago
Review №113
Rating: 2
Went the other night and the lady at the window had the bigggggggest attitude of all. We ordered at the drive thru but apparently it was so muffled I had to keep asking her to repeat herself. I suppose that annoyed her more than me and it went down hill. At what point do fast food address the issue and teach their employees to recognize there s an issue and accommodate. I had to keep saying it s muffled I don t understand and she was repeating all my items wrong. But I m also giving them a two because they will lock the doors in your face. Not take orders 10min before closing. Like they are absolutely lazy at this checkers. Just don t go.
Date: 2 years ago
Review №114
Rating: 3
Just ok. Would only go if its the only place around.
Date: 2 years ago
Review №115
Rating: 3
Cashier sitting and on cell phone. While others are hard at work..must be nice get paid do nothing.the cook was amazing
Date: 2 years ago
Review №116
Rating: 5
It was amazing. Hot and fresh. Thank you for that. I wish you would come back to Kansas City.
Date: 2 years ago
Review №117
Rating: 5
Date: 2 years ago
Review №118
Rating: 5
Date: 2 years ago
Review №119
Rating: 3
Date: 2 years ago
Review №120
Rating: 5
Its the bombay!
Date: 2 years ago
Review №121
Rating: 1
Unfresh ingredients. Flavorless food. Served cold. It was like eating cold kethup bread. Man this place sux
Date: 2 years ago
Review №122
Rating: 1
Date: 2 years ago
Review №123
Rating: 2
Date: 2 years ago
Review №124
Rating: 3
Food wasn t the best. Too much seasoning.
Date: 2 years ago
Review №125
Rating: 5
Best damn fries ever..hot dog is pretty good to especially for the price. Wish there were more locations.
Date: 2 years ago
Review №126
Rating: 1
Don t go here!!! They take forever to do anything !!!! 1 person in front of me and they are taking drive thru orders but not taking mine. They act like they too busy doing other things. Really need to get this crew in shape. Never seen such a show. Beware Don t say I didn t warn you.
Date: 2 years ago
Review №127
Rating: 1
This location is the worse location . The staff is rude and we were basically called liars. I asked why she said something she told manager she didnt say it . I asked her to pull the camera and was told they dont have cameras to pull and the manager was even rude . Our order was even wrong and they ignored us when we told them but didnt feel like fighting with them .
Date: 2 years ago
Review №128
Rating: 5
Date: 2 years ago
Review №129
Rating: 3
Affordable, lots of deals, etc.
Date: 2 years ago
Review №130
Rating: 5
Great prices and great spicy chicken sandwiches
Date: 2 years ago
Review №131
Rating: 1
Date: 2 years ago
Review №132
Rating: 5
Date: 2 years ago
Review №133
Rating: 5
Date: 2 years ago
Review №134
Rating: 3
Date: 2 years ago
Review №135
Rating: 4
I was treated very well by the very 3 staff
Date: 2 years ago
Review №136
Rating: 3
Its good.
Date: 2 years ago
Review №137
Rating: 2
This was my worst experience at a Checkers, the French fries were greasy and cold and the hamburger was cold. The person that took my order also acted as if I did something wrong when I changed my small fry to a med.
Date: 2 years ago
Review №138
Rating: 4
Great customer service.
Date: 2 years ago
Review №139
Rating: 5
Date: 2 years ago
Review №140
Rating: 2
Date: 2 years ago
Review №141
Rating: 5
What more can you ask for fast food! Served always hot and delicious so far no complaints.
Date: 2 years ago
Review №142
Rating: 1
Apparently they close earlier then posted times
Date: 2 years ago
Review №143
Rating: 5
Date: 2 years ago
Review №144
Rating: 5
Date: 2 years ago
Review №145
Rating: 5
The hubbys favorite place
Date: 2 years ago
Review №146
Rating: 2
Date: 2 years ago
Review №147
Rating: 5
Date: 2 years ago
Review №148
Rating: 3
Date: 2 years ago
Review №149
Rating: 5
Date: 2 years ago
Review №150
Rating: 1
Stop here to get my kids milkshakes and fries the lady in the drive thru is rude her name is Victoria she was very rude because I was asking about ice cream for my kids and almost tossed the order out the window then slammed window in my face ,never going here again.
Date: 2 years ago
Review №151
Rating: 4
Very good
Date: 2 years ago
Review №152
Rating: 3
Could not get my code scanned, so didnt receive credit for spending money.
Date: 2 years ago
Review №153
Rating: 5
Date: 2 years ago
Review №154
Rating: 5
Fabulous!
Date: 2 years ago
Review №155
Rating: 5
I ordered the boneless wing garlic pa there hard
Date: 2 years ago
Review №156
Rating: 4
Good
Date: 2 years ago
Review №157
Rating: 3
Order was not made as requested.
Date: 2 years ago
Review №158
Rating: 5
Date: 2 years ago
Review №159
Rating: 1
Pitiful. Like other establishments, you start off with a bang then shortly end up as a blah
Date: 2 years ago
Review №160
Rating: 3
Date: 2 years ago
Review №161
Rating: 5
Date: 2 years ago
Review №162
Rating: 5
Date: 2 years ago
Review №163
Rating: 4
Date: 2 years ago
Review №164
Rating: 2
Not that good... slow with getting food....
Date: 2 years ago
Review №165
Rating: 3
Reguy
Date: 2 years ago
Review №166
Rating: 5
Date: 2 years ago
Review №167
Rating: 4
Friendly service, good prices. Quick drive through.
Date: 2 years ago
Review №168
Rating: 5
Date: 2 years ago
Review №169
Rating: 5
Date: 2 years ago
Review №170
Rating: 3
Date: 2 years ago
Review №171
Rating: 3
Slow service
Date: 2 years ago
Review №172
Rating: 1
Horrible service and cold food
Date: 2 years ago
Review №173
Rating: 5
Date: 2 years ago
Review №174
Rating: 5
Date: 2 years ago
Review №175
Rating: 3
Date: 2 years ago
Review №176
Rating: 5
Date: 2 years ago
Review №177
Rating: 3
Date: 2 years ago
Review №178
Rating: 3
Date: 2 years ago
Review №179
Rating: 5
Date: 2 years ago
Review №180
Rating: 1
This meal was a let down. The burger was super tiny. The fries were not good at all. Nothing about this meal made us want to return to a Checkers ever again!
Date: 2 years ago
Review №181
Rating: 1
Date: 2 years ago
Review №182
Rating: 5
Staff is always nice and professional! Food is always fresh and hot!
Date: 2 years ago
Review №183
Rating: 5
Got my food fresh and hot, spicy wings were great and just the right amount of sauce.
Date: 2 years ago
Review №184
Rating: 4
Date: 2 years ago
Review №185
Rating: 2
Not very high quality, but same prices as ask the others.
Date: 2 years ago
Review №186
Rating: 1
Ordered 4 burgers, 3 of which had customizations including no cheese on 2 of those burgers. All the burgers had cheese. The frys were cold and soggy.
Date: 2 years ago
Review №187
Rating: 3
Good burger but asked for no ketchup and got ketchup.
Date: 2 years ago
Review №188
Rating: 5
Date: 2 years ago
Review №189
Rating: 5
Date: 2 years ago
Review №190
Rating: 5
I went there and ordered a cheeseburger meal then I went back and ordered the chicken and fries box it was about 8:30 at night and the lady in the Drive-Thru was so so super nice I have to go back two times
Date: 3 years ago
Review №191
Rating: 3
Date: 3 years ago
Review №192
Rating: 1
The service was dry and food uncooked. Thats not to say it wont be better next time if there ever is a next time.
Date: 3 years ago
Review №193
Rating: 5
Pretty good surprise that they made the Burger Fresh that is a plus thats because it makes the food taste better all in all very good
Date: 3 years ago
Review №194
Rating: 5
Date: 3 years ago
Review №195
Rating: 5
Date: 3 years ago
Review №196
Rating: 2
Keep driving ,
Date: 3 years ago
Review №197
Rating: 4
Date: 3 years ago
Review №198
Rating: 5
Date: 3 years ago
Review №199
Rating: 4
Koolaid
Date: 3 years ago
Review №200
Rating: 5
Always good
Date: 3 years ago