Checkers

11863 N Sam Houston Pkwy E, Humble, TX 77396, United States

Checkers

About the Company

rating: 3.7

As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Categories

  • Fast food restaurant
  • American restaurant
  • Chicken restaurant
  • Hamburger restaurant
  • Sandwich shop

Contact Information

Phone: +1 346-219-2644

Website: https://locations.checkers.com/tx/humble/11863-n-sam-houston-pkwy-e?y_source=1_OTg5MDMxNy03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

Address: 11863 N Sam Houston Pkwy E, Humble, TX 77396, United States

Working hours
  • Sunday: 10 AM–8 PM
  • Monday: 10 AM–10 PM
  • Tuesday: 10 AM–10 PM
  • Wednesday: 10 AM–10 PM
  • Thursday: 10 AM–10 PM
  • Friday: 10 AM–12 AM
  • Saturday: 10 AM–12 AM

Photos

Reviews

Review №1

Rating: 5

Customer Service at this location is top tier!! The food always fresh just left mins ago trying the T-Pain meal omg the food was so hot as in fresh and good AF!!! The drive thru cashier was really sweet as always . I live about 7 mins away from this location so I m always there but I felt the need to write a review cause the service is always 10+ stars!! Some places the service start out good that get really bad but this location it s always really good!!!! Keep up the great work guys!!!

Date: a week ago

Review №2

Rating: 2

Cold food this time ,had to pull out of drive thru and go inside as staff was slacking!

Date: 2 weeks ago

Review №3

Rating: 5

Date: 2 weeks ago

Review №4

Rating: 5

Date: 3 weeks ago

Review №5

Rating: 1

Date: 4 weeks ago

Review №6

Rating: 5

Date: 4 weeks ago

Review №7

Rating: 5

Date: a month ago

Review №8

Rating: 5

Date: a month ago

Review №9

Rating: 1

I just left here , I waited like 20 minute approximately to order , when I drove up to the window there was a car in front of me waiting , was about 30 minutes then they drove off. I didn t see them getting their food. After they had left, we waited again for someone at the drive thru window for a while, no one came to the window to greet, I only see one male filling up his own drink. Like no one didn t care about us. I feel like they taking order at the drive thru and would go hide in the back. So the customers can leave. The lady that took my order was very very rude, like if you don t like your job don t come to work.they need better customer service. I wanna rage this a 0 start but it won t let me. Never coming here EVER AGAIN!

Date: a month ago

Review №10

Rating: 2

Food not terrible, service not terrible, atmosphere is.

Date: 2 months ago

Review №11

Rating: 5

Date: 2 months ago

Review №12

Rating: 5

I was having a rough day and came to visit due to a coupon. The lady who took our order was the most pleasant person Ive encountered in years. She dealt with my indecisive children ordering and really lifted all our spirits. I hope she gets continued blessings all her life.

Date: 3 months ago

Review №13

Rating: 3

Date: 3 months ago

Review №14

Rating: 3

Food is good but this location is closed on weekends. They should update the hours.

Date: 3 months ago

Review №15

Rating: 4

Food was hot and fresh. Server was friendly and nice

Date: 3 months ago

Review №16

Rating: 1

Horrible experience, I waited a bit before saying Hello at the drive thru, then was screamed at Mam I ll be with you, give me a moment . I figured she was overwhelmed with an order, waited a full 5 minutes then pulled up to see if there were customers being tended to. There was one vehicle, so I reversed back to place the order. I was screamed at again Mam had already told you was going to help you, I saw you pull forward and then back! Can you wait a moment?? I told her they were taking longer than usual, then got screamed at again.. I told you to wait!! Another girl came on and tried to calm the situation down by apologizing. I asked for the manager and she said that the one screaming was the manager to my surprise. I did say that there was no reason to scream, and that she was showing poor leadership skills and what example was that to her employees. Then she proceeded to say you know what I refuse to serve you . At that point I didn t want food anymore fearing to get spit in my food. I pulled over to get the address to I can review, well she then shot the fingers at me. I mouthed she should be ashamed of herself, because there is no need for foul language or this conduct at all. There was only one order in front of me, if there is an issue, just say the truth. Most people would understand if there s an issue and appreciate the communication. Then they can decide whether they stay or go. All this wa uncalled for. This was the first time I had any issues here. Even my 5 yr old said why is that lady screaming?

Date: 4 months ago

Review №17

Rating: 4

Pretty good and not crazy expensive

Date: 4 months ago

Review №18

Rating: 4

Great place to pick up a quick meal

Date: 4 months ago

Review №19

Rating: 5

GOOD PLACE THANK YOU.

Date: 5 months ago

Review №20

Rating: 5

Date: 5 months ago

Review №21

Rating: 5

Date: 5 months ago

Review №22

Rating: 5

Date: 6 months ago

Review №23

Rating: 3

Date: 6 months ago

Review №24

Rating: 5

This was the best checkers I have been to in a very long time they were amazing the atmosphere was fantastic the whole staff was great but Victoria was the absolute best I will definitely be going back to get the best service by Victoria she was absolutely amazing great job Victoria!

Date: 6 months ago

Review №25

Rating: 5

Date: 7 months ago

Review №26

Rating: 2

The drive thru worker had on house shoes, takes entirely too long to get a cold burger and wrong order.

Date: 7 months ago

Review №27

Rating: 3

Date: 8 months ago

Review №28

Rating: 1

Date: 8 months ago

Review №29

Rating: 1

I never know when theyre open. Online says they close at midnight. Drove there at 11 and theyre closed. Hours on the window say they close at 10. There have been at least two other times I went before 10 and they were closed early.

Date: 9 months ago

Review №30

Rating: 3

Date: 9 months ago

Review №31

Rating: 4

The food was alright. The service could have been a little better. They are located in a good area. They also have a huge parking lot to park if needed.

Date: 9 months ago

Review №32

Rating: 3

Date: 9 months ago

Review №33

Rating: 2

Burgers tinny small as a cusont roll aka sliders frys good hotdog good burgers arent as good as pictured tiny not topped as good if want real burgers go to 1#burger King or 2#wataburger

Date: 9 months ago

Review №34

Rating: 2

Burgers are very small now, tried to exchange 2 small for one larger and they refused. I was willing to pay any difference. Just got a refund for everything. Now more food wasted, more money lost. Poor management decisions.

Date: 9 months ago

Review №35

Rating: 5

Date: 10 months ago

Review №36

Rating: 4

Date: 10 months ago

Review №37

Rating: 4

Date: 10 months ago

Review №38

Rating: 4

Good food to be fast food very quiet and you dont have yo wait long

Date: 10 months ago

Review №39

Rating: 1

Do not come to this location even though they say they close at 9 PM they don t service anyone by 8:50 PM plus the ladies super rude about it. Horrible, horrible service.

Date: 10 months ago

Review №40

Rating: 5

Date: 10 months ago

Review №41

Rating: 5

Date: 10 months ago

Review №42

Rating: 4

Its inside a gas station so. Burgers are average, but servers was fast

Date: 10 months ago

Review №43

Rating: 5

Date: 10 months ago

Review №44

Rating: 5

I dont care what anyone says, checkers has not failed me. I am not the typical last minute fast food grabber but if I do it s always checkers. I ordered spicy chicken sandwich with cheese and small fries (they were only accepting cash). Immediately after driving out of the drive thru I crunched into the fries. Wow, familiar taste along with the warmness of it. I couldnt believe how fresh they tasted. I got home, fries half gone, poured ketchup from the packets provided and immersed my mouth into the spicy chicken sandwich. Again, a repeat of the fries. Wow! Amazing how fresh everything tasted at such a time (9:36pm when I ordered) Shout out to the employee to what I suspect was a manager because of her demeanor and service, she gave me free cheese #win

Date: 11 months ago

Review №45

Rating: 5

Comfort food heaven

Date: 11 months ago

Review №46

Rating: 1

I love checkers but waiting 30mins for someone at the drive thru to take your order is ridiculous, the customer service here is awful and I wish management would step in because this has definitely happened 3 times prior to today s visit drove to the front to find out that no one was there at 7:30 on a Saturday

Date: 11 months ago

Review №47

Rating: 5

I have never been let down with food

Date: 11 months ago

Review №48

Rating: 1

I love Checkers food, but the service is just below average and needing so much improvement. why? because they cant even provide the basics - availability of items, proper communication and accuracy. there have been several times when the item we ordered were out of stock only to be advised AFTER they took the order or there are missing items when we do drive thru or delivery for the out of stock items, they did refund us, but why is this even happening? inventory or stock take is a daily to do list so if an item is out of stock, the crew should be made aware.

Date: a year ago

Review №49

Rating: 5

Fries are fire.

Date: a year ago

Review №50

Rating: 5

Date: a year ago

Review №51

Rating: 5

Date: a year ago

Review №52

Rating: 5

Date: a year ago

Review №53

Rating: 5

Date: a year ago

Review №54

Rating: 5

Hot fresh n friendly. Thanks keep up good work.

Date: a year ago

Review №55

Rating: 5

Date: a year ago

Review №56

Rating: 5

Date: a year ago

Review №57

Rating: 3

Date: a year ago

Review №58

Rating: 4

Date: a year ago

Review №59

Rating: 5

One of my favorite fast food places. They should put a location in humble and Atascocita

Date: a year ago

Review №60

Rating: 3

Date: a year ago

Review №61

Rating: 5

I had not had the pleasure of tasting the variety of food they have but I am very satisfied with todays purchase

Date: a year ago

Review №62

Rating: 5

Tasty

Date: a year ago

Review №63

Rating: 5

CHECKERS WAS ON POINT WITH SERVICES AND MY FOOD WAS FRESH AS ALWAYS AND ON TIME. EACH TIME I GO I AM ALWAYS GREETED WITH GREAT CUSTOMER SERVICE

Date: a year ago

Review №64

Rating: 4

Date: a year ago

Review №65

Rating: 4

Good fries

Date: a year ago

Review №66

Rating: 5

Delicious food and prompt, courteous service!

Date: a year ago

Review №67

Rating: 5

Date: a year ago

Review №68

Rating: 5

Date: a year ago

Review №69

Rating: 1

Rude and disgusting! Do not eat at this location. Staff cursing and talking reckless. Stay away! I was simply ordering my meal at the drive-thru and the person taking my order just told another person in the background I cant hear this b**tch. With a nasty attitude. With my kids in the car and they had to hear this. There was no reason for this. She could have simply asked me to repeat my order. I had an awful experience and will never return!!

Date: a year ago

Review №70

Rating: 1

Sat here 10 min and the lady say they didnt even take my order at the menu. Older black lady and acted like.its my fault, just hire anybody I see

Date: a year ago

Review №71

Rating: 5

This small place had great customer service. For a fast food place they had actually fresh food, as always their fries are rhe best ! Food

Date: a year ago

Review №72

Rating: 3

Fast service.

Date: a year ago

Review №73

Rating: 5

Date: a year ago

Review №74

Rating: 1

Rude employees, then when she came from behind the counter she was wearing house shoes. Not worth the stop.

Date: a year ago

Review №75

Rating: 1

This place needs to be replaced by a different fast food restaurant like McDonalds, Wendys, Burger King...anything but Checkers or Rallys Food is absolutely horrible! Food

Date: a year ago

Review №76

Rating: 1

I like the food but the service is very poor.

Date: a year ago

Review №77

Rating: 2

The black people need to pull up there pants if they are going to work there

Date: a year ago

Review №78

Rating: 4

Date: a year ago

Review №79

Rating: 4

Date: a year ago

Review №80

Rating: 5

This place is very beautiful, they serve you well and are friendly

Date: a year ago

Review №81

Rating: 1

I m here at 9:49pm and no one is answering and supposed to close at 10 pm also this checkers never had or has a slushie machine working since it opened;(

Date: a year ago

Review №82

Rating: 4

Date: a year ago

Review №83

Rating: 5

Date: a year ago

Review №84

Rating: 5

Date: a year ago

Review №85

Rating: 5

First the frys are the bomb it was very fast exactly when ur hungry u know get some food food . Parking: It was clean.

Date: a year ago

Review №86

Rating: 5

Date: a year ago

Review №87

Rating: 5

Their card services werent working... but overall, the young man taking care of me was FANTASTIC!

Date: a year ago

Review №88

Rating: 5

Date: a year ago

Review №89

Rating: 5

Date: a year ago

Review №90

Rating: 3

Date: a year ago

Review №91

Rating: 1

They forgot to put my burger bacon zilla in smh

Date: a year ago

Review №92

Rating: 5

I mean Checkers if a good place if u wanna pick up a quick meal... I like them better than McDonalds or Burger but I would say theyre all part of the same food chain Food

Date: a year ago

Review №93

Rating: 5

Date: a year ago

Review №94

Rating: 2

Date: a year ago

Review №95

Rating: 5

Date: a year ago

Review №96

Rating: 5

Date: a year ago

Review №97

Rating: 5

Date: a year ago

Review №98

Rating: 1

Terrible experience at drive through. They sent me up front to wait for fries and forgot about me. I had to reverse back and they didnt even apologize. Or acknowledge that oops we forgot or come up with an excuse. Just shoved the fries in my face and looked at me as if I was inconveniencing them.

Date: a year ago

Review №99

Rating: 5

Date: a year ago

Review №100

Rating: 2

My fries were hard. Unlike Rallys /Checkers fries. The chicken strip seemed old.

Date: a year ago

Review №101

Rating: 5

Date: a year ago

Review №102

Rating: 5

Date: a year ago

Review №103

Rating: 1

Didnt even get a chance to order the service was so bad I got off to order Togo and they kept taking orders in drive thru while i waited 10 min. And just ended up walking out. I had never been to checkers.

Date: a year ago

Review №104

Rating: 5

Date: a year ago

Review №105

Rating: 5

My family and I had a great time thanks managers and staff last Friday Kid-friendliness: Kids had fun and staff were freindly Food : 5/5 |

Date: a year ago

Review №106

Rating: 5

Had a great experience with the young lady at the drive through. My order was complicated and not one did she get impatient or frustrated with me. My order came out just as I requested and was amazing. One of the best locations in the city. Wheelchair accessibility: There is access for wheelchairs and parking.

Date: a year ago

Review №107

Rating: 5

Date: a year ago

Review №108

Rating: 1

The lady working today she completely ignored my hello at the drive thru, I pulled up to the window waiting until she saw me and she dont have customers anymore still ignored me, what an ignorant and stupid person customer service

Date: 2 years ago

Review №109

Rating: 5

One of my favorite burger joint

Date: 2 years ago

Review №110

Rating: 5

Date: 2 years ago

Review №111

Rating: 3

Date: 2 years ago

Review №112

Rating: 3

Not bad been a few years since I had them, would have again.

Date: 2 years ago

Review №113

Rating: 2

Went the other night and the lady at the window had the bigggggggest attitude of all. We ordered at the drive thru but apparently it was so muffled I had to keep asking her to repeat herself. I suppose that annoyed her more than me and it went down hill. At what point do fast food address the issue and teach their employees to recognize there s an issue and accommodate. I had to keep saying it s muffled I don t understand and she was repeating all my items wrong. But I m also giving them a two because they will lock the doors in your face. Not take orders 10min before closing. Like they are absolutely lazy at this checkers. Just don t go.

Date: 2 years ago

Review №114

Rating: 3

Just ok. Would only go if its the only place around.

Date: 2 years ago

Review №115

Rating: 3

Cashier sitting and on cell phone. While others are hard at work..must be nice get paid do nothing.the cook was amazing

Date: 2 years ago

Review №116

Rating: 5

It was amazing. Hot and fresh. Thank you for that. I wish you would come back to Kansas City.

Date: 2 years ago

Review №117

Rating: 5

Date: 2 years ago

Review №118

Rating: 5

Date: 2 years ago

Review №119

Rating: 3

Date: 2 years ago

Review №120

Rating: 5

Its the bombay!

Date: 2 years ago

Review №121

Rating: 1

Unfresh ingredients. Flavorless food. Served cold. It was like eating cold kethup bread. Man this place sux

Date: 2 years ago

Review №122

Rating: 1

Date: 2 years ago

Review №123

Rating: 2

Date: 2 years ago

Review №124

Rating: 3

Food wasn t the best. Too much seasoning.

Date: 2 years ago

Review №125

Rating: 5

Best damn fries ever..hot dog is pretty good to especially for the price. Wish there were more locations.

Date: 2 years ago

Review №126

Rating: 1

Don t go here!!! They take forever to do anything !!!! 1 person in front of me and they are taking drive thru orders but not taking mine. They act like they too busy doing other things. Really need to get this crew in shape. Never seen such a show. Beware Don t say I didn t warn you.

Date: 2 years ago

Review №127

Rating: 1

This location is the worse location . The staff is rude and we were basically called liars. I asked why she said something she told manager she didnt say it . I asked her to pull the camera and was told they dont have cameras to pull and the manager was even rude . Our order was even wrong and they ignored us when we told them but didnt feel like fighting with them .

Date: 2 years ago

Review №128

Rating: 5

Date: 2 years ago

Review №129

Rating: 3

Affordable, lots of deals, etc.

Date: 2 years ago

Review №130

Rating: 5

Great prices and great spicy chicken sandwiches

Date: 2 years ago

Review №131

Rating: 1

Date: 2 years ago

Review №132

Rating: 5

Date: 2 years ago

Review №133

Rating: 5

Date: 2 years ago

Review №134

Rating: 3

Date: 2 years ago

Review №135

Rating: 4

I was treated very well by the very 3 staff

Date: 2 years ago

Review №136

Rating: 3

Its good.

Date: 2 years ago

Review №137

Rating: 2

This was my worst experience at a Checkers, the French fries were greasy and cold and the hamburger was cold. The person that took my order also acted as if I did something wrong when I changed my small fry to a med.

Date: 2 years ago

Review №138

Rating: 4

Great customer service.

Date: 2 years ago

Review №139

Rating: 5

Date: 2 years ago

Review №140

Rating: 2

Date: 2 years ago

Review №141

Rating: 5

What more can you ask for fast food! Served always hot and delicious so far no complaints.

Date: 2 years ago

Review №142

Rating: 1

Apparently they close earlier then posted times

Date: 2 years ago

Review №143

Rating: 5

Date: 2 years ago

Review №144

Rating: 5

Date: 2 years ago

Review №145

Rating: 5

The hubbys favorite place

Date: 2 years ago

Review №146

Rating: 2

Date: 2 years ago

Review №147

Rating: 5

Date: 2 years ago

Review №148

Rating: 3

Date: 2 years ago

Review №149

Rating: 5

Date: 2 years ago

Review №150

Rating: 1

Stop here to get my kids milkshakes and fries the lady in the drive thru is rude her name is Victoria she was very rude because I was asking about ice cream for my kids and almost tossed the order out the window then slammed window in my face ,never going here again.

Date: 2 years ago

Review №151

Rating: 4

Very good

Date: 2 years ago

Review №152

Rating: 3

Could not get my code scanned, so didnt receive credit for spending money.

Date: 2 years ago

Review №153

Rating: 5

Date: 2 years ago

Review №154

Rating: 5

Fabulous!

Date: 2 years ago

Review №155

Rating: 5

I ordered the boneless wing garlic pa there hard

Date: 2 years ago

Review №156

Rating: 4

Good

Date: 2 years ago

Review №157

Rating: 3

Order was not made as requested.

Date: 2 years ago

Review №158

Rating: 5

Date: 2 years ago

Review №159

Rating: 1

Pitiful. Like other establishments, you start off with a bang then shortly end up as a blah

Date: 2 years ago

Review №160

Rating: 3

Date: 2 years ago

Review №161

Rating: 5

Date: 2 years ago

Review №162

Rating: 5

Date: 2 years ago

Review №163

Rating: 4

Date: 2 years ago

Review №164

Rating: 2

Not that good... slow with getting food....

Date: 2 years ago

Review №165

Rating: 3

Reguy

Date: 2 years ago

Review №166

Rating: 5

Date: 2 years ago

Review №167

Rating: 4

Friendly service, good prices. Quick drive through.

Date: 2 years ago

Review №168

Rating: 5

Date: 2 years ago

Review №169

Rating: 5

Date: 2 years ago

Review №170

Rating: 3

Date: 2 years ago

Review №171

Rating: 3

Slow service

Date: 2 years ago

Review №172

Rating: 1

Horrible service and cold food

Date: 2 years ago

Review №173

Rating: 5

Date: 2 years ago

Review №174

Rating: 5

Date: 2 years ago

Review №175

Rating: 3

Date: 2 years ago

Review №176

Rating: 5

Date: 2 years ago

Review №177

Rating: 3

Date: 2 years ago

Review №178

Rating: 3

Date: 2 years ago

Review №179

Rating: 5

Date: 2 years ago

Review №180

Rating: 1

This meal was a let down. The burger was super tiny. The fries were not good at all. Nothing about this meal made us want to return to a Checkers ever again!

Date: 2 years ago

Review №181

Rating: 1

Date: 2 years ago

Review №182

Rating: 5

Staff is always nice and professional! Food is always fresh and hot!

Date: 2 years ago

Review №183

Rating: 5

Got my food fresh and hot, spicy wings were great and just the right amount of sauce.

Date: 2 years ago

Review №184

Rating: 4

Date: 2 years ago

Review №185

Rating: 2

Not very high quality, but same prices as ask the others.

Date: 2 years ago

Review №186

Rating: 1

Ordered 4 burgers, 3 of which had customizations including no cheese on 2 of those burgers. All the burgers had cheese. The frys were cold and soggy.

Date: 2 years ago

Review №187

Rating: 3

Good burger but asked for no ketchup and got ketchup.

Date: 2 years ago

Review №188

Rating: 5

Date: 2 years ago

Review №189

Rating: 5

Date: 2 years ago

Review №190

Rating: 5

I went there and ordered a cheeseburger meal then I went back and ordered the chicken and fries box it was about 8:30 at night and the lady in the Drive-Thru was so so super nice I have to go back two times

Date: 3 years ago

Review №191

Rating: 3

Date: 3 years ago

Review №192

Rating: 1

The service was dry and food uncooked. Thats not to say it wont be better next time if there ever is a next time.

Date: 3 years ago

Review №193

Rating: 5

Pretty good surprise that they made the Burger Fresh that is a plus thats because it makes the food taste better all in all very good

Date: 3 years ago

Review №194

Rating: 5

Date: 3 years ago

Review №195

Rating: 5

Date: 3 years ago

Review №196

Rating: 2

Keep driving ,

Date: 3 years ago

Review №197

Rating: 4

Date: 3 years ago

Review №198

Rating: 5

Date: 3 years ago

Review №199

Rating: 4

Koolaid

Date: 3 years ago

Review №200

Rating: 5

Always good

Date: 3 years ago