Verizon

Review №1

Rating: 5

This Verizon fixed my phone in 10 minutes in what Verizon tech support couldnt do in 4 hours ! I am extremely grateful !!! The staff was soooo kind, helpful and gracious! They were straight to the point and managed the issue efficiently !

Date: 2 weeks ago

Review №2

Rating: 5

Thanks for all the detailed attention to my needs for services!! And thank you for selling me a fast-charger, C charger for my truck. I appreciate everything .

Date: 4 weeks ago

Review №3

Rating: 1

Bad customer service and ghetto store go elsewhere

Date: a month ago

Review №4

Rating: 1

I switched my services to Verizon from AT&T back in March. The worst mistake ever!!!!! I got a bundled deal with free phone watch and I pad. They forgot to have me sign a piece of paper and I went back to sign the papers in April. So now I m being charged for the iPad when I was only supposed to be charged for the services. I have talked to someone in the store and over the phone. When I left the store they were saying that I would be getting a refund for those charges and it has never happened. They said it was denied because this store didn t let them know that it was their mistake. I have been given the runaround with this store and the customer service center. From the beginning this was a huge mistake because non of the prices that were offered at the bundle deal were true. This store SUCKS!!!!

Date: a month ago

Review №5

Rating: 1

Horrible custom service. I have been with Verizon 20 plus years and never experienced a bad experience like this. This store cancelled my online order without any notification. This store refused to help stating that I would have to call customer service. I wont recommend no one to shop at this location .

Date: 2 months ago

Review №6

Rating: 5

Ms. Phillips was excellent. I walked in the store incredibly frustrated by dealing with the flooding in East Texas and a phone issue at the same time. On Sunday night I called Verizon and was placed on hold and then the phone hung up saying to call back during regular business hours. When I met Ms. Phillips she was polite and courteous and told me she would take care of me. I told her I was a 17 years Verizon customer and a old man. She listened to me and within ten minutes she had resolved my texting problem and created a Happy Customer. Verizon should evaluate her employee profile and promote her to the training division. It is my position Verizon is not meeting customer expectations. Thank you Ms Phillips

Date: 4 months ago

Review №7

Rating: 5

Date: 5 months ago

Review №8

Rating: 1

DONT GO HERE THEY ARE NOT ACTUAL VERIZON STORE they are authorize retailer and have their own made up fees I promise I went to actual Verizon store on FM 1960 and west lake houston to find out myself 04/13/2024 around 4pm walk in the store to do upgrade sales rep MICHAEL tried to help us during the process we are told there is a $50 mandatory phone setup fee in store I politely said we don t wanna setup cuz data transfer will take sometime and we wasn t planning to spend all this time but end up agreeing to wait, signed the digital contract and he said your total is $222.18 and all I said I wanna see the breakdown and HE REPLIED I AM DONE I DONT WANNA DEAL WITH YOU WHAT I honestly walked out with my phone disconnected cuz he switch the service expecting me to apologize cuz I be phoneless and by now is 4:50pm Sunday but I am so furious at this point I don t care I went to Verizon actual store phone less for me to find out that he made me sign the contract so only that store or customer service are the only one who can reverse the transaction I am still phone less will call customer service tomorrow (they closed on Sunday) to revert this whole mess using my sons phone to right this review and I never leave reviews BUT one still have me livid MICHAEL ready wanted me to apologize cuz he knew my service had switch to the new phone so I had no choice but I didn t and the reason I asked for breakdown I was purchasing 15 promax white 512gb and only thing I suppose to pay is taxes $115 and $50 setup fee which is a made up fee which he said all Verizon store charges that LIE I verified it s not mandatory and it s $29.99 if you really need their help to setup your phone my total was $222.18 and from my calculation it should be $115 taxes + $50 setup fees doesn t add up to $222

Date: 5 months ago

Review №9

Rating: 5

Date: 6 months ago

Review №10

Rating: 5

Date: 6 months ago

Review №11

Rating: 5

Date: 6 months ago

Review №12

Rating: 5

Expedite and knowledgeable about products. Totally satisfied.

Date: 6 months ago

Review №13

Rating: 3

I have no complaints about this place

Date: 7 months ago

Review №14

Rating: 5

Good experience

Date: 7 months ago

Review №15

Rating: 5

Great place

Date: 7 months ago

Review №16

Rating: 1

Worst service ever the girl that help us screw our account up lie. And was more concerned facetimiming someone about a damn wedding.

Date: 7 months ago

Review №17

Rating: 5

Date: 8 months ago

Review №18

Rating: 5

Maximum was a joy to work with. Bc my phone was so old and very very full it was taking a while to back up, and I had somewhere to be, she was so kind enough to give me her personal number to contact her if I had any problems and to invite me back in the store at her appointment time the next day for further assistance. I called that going above and beyond, and I think her for that! Great job!

Date: 8 months ago

Review №19

Rating: 5

Opal was great! Even amongst 3 rowdy kids!

Date: 9 months ago

Review №20

Rating: 5

Tis the season!

Date: 10 months ago

Review №21

Rating: 5

Date: 10 months ago

Review №22

Rating: 5

Opal was Amazing.....best customer service Ive had in a long time

Date: 10 months ago

Review №23

Rating: 5

Date: 10 months ago

Review №24

Rating: 5

Date: 10 months ago

Review №25

Rating: 5

Morgan worked past her schedule to get my phones corrected after another rep messed them up. She called the next day to make sure that the Core team handled my case. When my order came in she contacted me for pick up. Morgan sat up all my equipment and just has an awesome personality.

Date: 11 months ago

Review №26

Rating: 5

Date: 11 months ago

Review №27

Rating: 2

The staff here needs more training on the products being sold. Especially for Verizon customers. The manager here is also clueless.

Date: 11 months ago

Review №28

Rating: 5

Date: 11 months ago

Review №29

Rating: 1

The customer service at this place is horrible , angie is rude & unprofessional. she also overcharged me to get an iphone. 0/10 would NOT recommend , also the manager didn t want to come speak with me , i definitely need to report her

Date: a year ago

Review №30

Rating: 5

Friendly, helpful staff

Date: a year ago

Review №31

Rating: 5

Friendly and fast

Date: a year ago

Review №32

Rating: 5

Date: a year ago

Review №33

Rating: 5

Opal is very knowledgeable and a skilled communicator. Choosing a new phone or accessory is intense for me but Opal makes it painless.

Date: a year ago

Review №34

Rating: 5

Date: a year ago

Review №35

Rating: 5

Good experience as Im one of the few people that leave reviews!!! Exceptional service, & I was in & out in 15 minutes.

Date: a year ago

Review №36

Rating: 5

Date: a year ago

Review №37

Rating: 5

Everything was great!!!!!!!

Date: a year ago

Review №38

Rating: 5

It was fine. Just a little slow.

Date: a year ago

Review №39

Rating: 5

Wow! My Go too Verizon from now on Kayla was so patient and knowledgeable and orga also helped with products and services Can we say team Players

Date: a year ago

Review №40

Rating: 5

Opal was very gracious, professional,kind,considerate and most of all very very helpful

Date: a year ago

Review №41

Rating: 1

This place is not a corporate store. Just drive to Wilson road. This place sells charges for 75$ thats not fast charging. If I could give this store 0 stars I would. For cheaping out at the harwin buy cellphone stock. Never again. Save yourself a headache and your hard earned cash. Go to Wilson road. Verizon

Date: a year ago

Review №42

Rating: 5

Date: a year ago

Review №43

Rating: 5

Thanks Morgan for your exceptional customer service!!! I can to the store to upgrade my phone. I had a list of nine items I needed assistance with before leaving the store. Morgan listened tentatively and then completed each item on my list. It was a pleasure working with this young lady. I always appreciate good customer service. Morgans professionalism, knowledge of the products, along with her outstanding listening, and interpersonal skills makers her a valuable employee. I will continue coming back to Verizon at 14309 E Sam Houston Pkwy. Additionally, I want to mention there is plenty parking at this location, the facility is always clean and calming. Thanks again Morgan for your exceptional customer service skills, professionalism, and knowledge. You are truly priceless.

Date: a year ago

Review №44

Rating: 1

So, if you have a customer that speaks Spanish, will ask your customers to speak with a Spanish representative? I wasn t with my parents when my mom needed to upgrade her phone. And the lady that attended them was not informative at all. They didn t even ask her if her iCloud storage was backed up. Now I m dealing with my upset mom bc ALL her 2,500 photos throughout many years has been erased. Thanks a lot to the woman that helped my parents out. Be better informed with your customers.

Date: a year ago

Review №45

Rating: 5

Great service and had new phone with data transferred in 30 minutes

Date: a year ago

Review №46

Rating: 5

Date: a year ago

Review №47

Rating: 5

Date: a year ago

Review №48

Rating: 5

Great team!!! Good job guys

Date: a year ago

Review №49

Rating: 5

Exceptional Customer Service!

Date: a year ago

Review №50

Rating: 5

Was able to get an amazing deal on a iPhone 14 pro by trading my 11, super happy so far finally upgrading my device

Date: a year ago

Review №51

Rating: 5

Karisma was professional, patient and knowledgeable. She made the process of buying a new phone stressless.

Date: a year ago

Review №52

Rating: 5

Date: a year ago

Review №53

Rating: 4

I will continue being Verizon customer over 20 years in company thank you

Date: a year ago

Review №54

Rating: 5

Awesome customer service!

Date: a year ago

Review №55

Rating: 5

Date: a year ago

Review №56

Rating: 5

Ashley was the sales associates that we had helping us she is the most amazing knowledgeable friendly person I have met in Verizon she was in no hurry no rush she explained everything she helped me with other things not only did she help me but she helped my girlfriend she is truly amazing the atmosphere is wonderful the store is very clean you dont feel rushed I cant say enough if there was a 10 star rating thats what she would get or

Date: a year ago

Review №57

Rating: 5

Ashley is the best. She takes her time to help and explain everything about opening an account and the features. She was patient and did an amazing job!!!

Date: a year ago

Review №58

Rating: 5

Date: a year ago

Review №59

Rating: 5

Date: a year ago

Review №60

Rating: 3

Date: a year ago

Review №61

Rating: 5

Opal is patient and knowledgeable. I highly recommend this Verizon Store for personal service.

Date: a year ago

Review №62

Rating: 1

I purchased the cyber Monday deal. And was told by the employee and the manager , I will be getting some free earbuds with the promotion. It has been over 2 months and I havent received the earbuds or any link to claim them. I been trying to get this resolved for like the last 3 weeks if that.

Date: a year ago

Review №63

Rating: 5

Date: a year ago

Review №64

Rating: 5

Date: a year ago

Review №65

Rating: 5

Excellent service!! Would highly recommend Thank you Frank

Date: a year ago

Review №66

Rating: 5

Great customer service. Friendly staff!

Date: a year ago

Review №67

Rating: 5

Frank was helpful And professional, he answered all of our question s and applied our phones cases and protective screens for us, it was a great experience.

Date: a year ago

Review №68

Rating: 5

Great customer service, very nice store with a nice atmosphere in a nice shopping center.

Date: a year ago

Review №69

Rating: 5

Date: a year ago

Review №70

Rating: 5

Date: a year ago

Review №71

Rating: 5

She was nice funny and she gave us great attention upgrading phones 10-10

Date: a year ago

Review №72

Rating: 5

Date: a year ago

Review №73

Rating: 4

The representative that helped me do my upgrade was very informative about the prices that came to my total at the end of my purchase, she also handled her multitasking responsibilities actually really well for one person alone. Overall though my visit and my transaction were pretty quick and like I said before the questions I asked she answered to the fullest.

Date: a year ago

Review №74

Rating: 4

Date: a year ago

Review №75

Rating: 5

I absolutely love Verizon

Date: a year ago

Review №76

Rating: 5

Date: a year ago

Review №77

Rating: 5

Date: a year ago

Review №78

Rating: 5

Transferred my old iPhone data to the 14 Pro; got screen protector installed; got multi-device charging connector; and other accessories.

Date: a year ago

Review №79

Rating: 5

Date: 2 years ago

Review №80

Rating: 1

Ive been trying to get my port over credit for over 9 months. Im owed $1800, Ive asked for the DM number and ironically he doesnt have one. They gave me an email and Ive emailed the DM 3 times and still havent received a response. Ill remain persistent until I get whats owed to me. Id visit a different location before you make the same mistake I did.

Date: 2 years ago

Review №81

Rating: 5

They will never let you down at this location. Great customer service that are knowledgeable of their products. They get slammed with business and the wait time can be lengthy, one team member started helping me while helping another customer.

Date: 2 years ago

Review №82

Rating: 5

Date: 2 years ago

Review №83

Rating: 5

The rep that helped me Karisma told me that there radio system is in love with a ghost name Marcos. I thought that sooo funny. She was also helpful.

Date: 2 years ago

Review №84

Rating: 5

Date: 2 years ago

Review №85

Rating: 5

Date: 2 years ago

Review №86

Rating: 5

Opal was very nice and patient with me. She made sure my phone was working before I left the store. Customer Service on Verizon side not so much except the last person we had spoke with. Thank you again Opal.

Date: 2 years ago

Review №87

Rating: 5

Date: 2 years ago

Review №88

Rating: 5

Opal was very helpful and highly recommend her with all your needs!!!

Date: 2 years ago

Review №89

Rating: 5

Mark did a great job in my new phone process. Very knowledgeable!

Date: 2 years ago

Review №90

Rating: 5

Date: 2 years ago

Review №91

Rating: 5

Date: 2 years ago

Review №92

Rating: 5

Karisma and frank were very easy to work with. Karisma repaired everything and set my phone up perfectly. They made the switch very easy.

Date: 2 years ago

Review №93

Rating: 4

Verizon is just another company trying to get as much from you as possible they make things like removing a line hard to do by making it something that must be done through the automated system while you can add a line easily in store but my guy Mark helped us out in store and was a pleasant man to deal with.

Date: 2 years ago

Review №94

Rating: 5

Staff is very helpful.

Date: 2 years ago

Review №95

Rating: 5

Date: 2 years ago

Review №96

Rating: 1

Bad service here

Date: 2 years ago

Review №97

Rating: 1

Date: 2 years ago

Review №98

Rating: 5

Date: 2 years ago

Review №99

Rating: 5

Date: 2 years ago

Review №100

Rating: 5

Date: 2 years ago

Review №101

Rating: 5

Date: 2 years ago

Review №102

Rating: 5

Opal was very helpful, kind and patient with us and our many questions. She was a pleasure to do business with.

Date: 2 years ago

Review №103

Rating: 4

Date: 2 years ago

Review №104

Rating: 5

Salina R made this experience a smooth process with switching a phone line over to Verizon as well as purchasing two new phones! She was great and was able to explain things in detail. When I came in to pick up a phone Joshua H helped due to Salina being busy and he was great as well and was able to get me out of there as soon as possible!

Date: 2 years ago

Review №105

Rating: 5

Date: 2 years ago

Review №106

Rating: 5

Selena was great to work with and was very helpful when switching lines and purchasing new phones

Date: 2 years ago

Review №107

Rating: 5

Date: 2 years ago

Review №108

Rating: 5

Date: 2 years ago

Review №109

Rating: 5

Date: 2 years ago

Review №110

Rating: 5

Date: 2 years ago

Review №111

Rating: 5

Date: 2 years ago

Review №112

Rating: 5

Date: 2 years ago

Review №113

Rating: 5

Date: 2 years ago

Review №114

Rating: 5

Opal was very knowledgeable along with being professional. I would continue supporting Verizon because of her service.

Date: 2 years ago

Review №115

Rating: 5

Date: 2 years ago

Review №116

Rating: 5

Opal was very helpful!

Date: 2 years ago

Review №117

Rating: 5

They gave me a charger and very good service

Date: 2 years ago

Review №118

Rating: 5

Two Words. Amazing Staff!!!!!!! Good customer service. They worked with everything I needed.

Date: 2 years ago

Review №119

Rating: 5

I just have to say that I had the best experience at this store They have an amazing staff. They took good care of my family, since my family only speaks Spanish they were so patient with us. I thank you all for everything.

Date: 2 years ago

Review №120

Rating: 5

I love the people at this location! Knowledgeable, friendly, and made getting my new phone (and several hours to transfer my data) a breeze! (Samsung issue, NOT Verizon!)

Date: 2 years ago

Review №121

Rating: 5

The people at the store are fantastic. The problem is that the Verizon technical support either needs more training or experience. I had to buy a new phone and replace a phone that I bought only 5 months ago, because that phone would not connect to the Verizon network. It was a perfectly good Motorola phone I bought from Walmart.

Date: 2 years ago

Review №122

Rating: 5

Good attention and magnificent service

Date: 2 years ago

Review №123

Rating: 5

Frank Alvarez, the General Manager, at this location was amazing. I went in with several technical and billing issues. He sorted everything out with a smile and provided great customer service. While also assisting other customers and associates with their concerns. Very good service!!

Date: 2 years ago

Review №124

Rating: 1

terrible attention from mrs opal

Date: 2 years ago

Review №125

Rating: 5

Date: 2 years ago

Review №126

Rating: 5

Date: 3 years ago

Review №127

Rating: 1

I visited this location on Friday September 10, 2021 at about 1:15pm, and this store location was very disappointing. I went in to see about being added on a line. First of all the manager, who made his presence known as such, took a very condescending attitude just upon walking in and asking questions. I was not able to finish my statements before he was ready and speaking with an answer. However, because he did this his answers were not sufficient because he didnt allow me to continue with my concerns. He seemed very unwilling to understand what I was trying to accomplish. Moreover, when asked about a specific phone another lady preceded to tell us that the phone was not in stock and that they didnt have it. When in fact the manager confirmed they did. When asked if he hadnt been there to correct the mistake we would have left the store thinking that we were not able to buy the phone. The lady also offended the person I was with calling her abrasive after eavesdropping on a private conversation we were having as the manager checked on other things. She then tried to gloss over the comment shed just made by saying she meant nothing by it. Overall, the experience was a very frustrating one, and I would not recommend this store to anyone wishing a good or easy experience with Verizon.

Date: 3 years ago

Review №128

Rating: 5

Great customer service! The manager and Danzaile was amazing. Very clean facility.

Date: 3 years ago

Review №129

Rating: 1

Poor staffing. Poor service! I waited an hour to pick up a phone that I pre ordered because there was only one person working in the store. Then when I finally got the phone they couldnt activate it! Some glitch in the system. I ended up going to the Verizon store near Wilson rd. and got fast excellent service. I got the phone which was released that day and I left very happy with the experience. I will NEVER go to this store again. I suggest you never go either. This place is the WORST!

Date: 3 years ago

Review №130

Rating: 5

Very good experience. Mark, my service agent, was excellent and helpful!

Date: 3 years ago

Review №131

Rating: 4

Date: 3 years ago

Review №132

Rating: 5

They were very patient and understanding of what we wanted. The representative mark helped us with every need I definitely would recommend.

Date: 3 years ago

Review №133

Rating: 5

Buying my latest phone at this location was truly pleasant experience. The representative that helped me was friendly and knowledgeable. I never felt pressured or rushed. I would highly recommend this store to anyone in the area.

Date: 3 years ago

Review №134

Rating: 5

Date: 3 years ago

Review №135

Rating: 5

Date: 3 years ago

Review №136

Rating: 1

An awful experience. We were asked to sign in on their website to get in line for service and then wait in our car. We waited over two hours and then the store closed! I called the store and they said they only had two employees and that s all the customers they could handle. They were not even going to contact us that we would not be helped.

Date: 3 years ago

Review №137

Rating: 1

This place doesn t even deserve the star above. I literally got there 5-10 minutes before just to pick up a purchase from online and I didn t get greeted or got told they weren t taking any more customers at least. Last time I come to this Verizon because it s not the first time they give me bad service. They re just all lazy and never helpful.

Date: 3 years ago

Review №138

Rating: 5

Manager was so kind. This store is better than corporate store.

Date: 3 years ago

Review №139

Rating: 1

I wish I could give negative stars. Absolutely, by far, the worst phone buying (or, in this case, attempting to buy a phone) experience I have ever had. I knew I should have not given this store another chance after Meme told us when we got our last phones that we could apply the Veterans discount if we just knew of any veteran and used their information to sign up. Literally tried to rip of Veterans. Of course we told her no and moved on. Now this time, their last chance with me. Originally go in to trade up my S9 to get a new S21. Had 2 customer service reps helping me, TJ and someone else. Told them everything I wanted, turns out I have to order the phone because they didnt have it in stock. No big deal. I order the phone through them, let them know I wanted to put a down payment and was told (by both of the people helping me) that I had to put the down payment when I picked up the phone. Okay, great. Works for me. I left. Fast forward to phone pick up day (5 days later, so much for 2 day shipping). I only knew the phone was delivered because I tracked it myself. No one contacted me to let me know that the phone was delivered or ready for pick up at all. Went to pick the phone up. All different people. They didnt even know what phone had been ordered on my account. We had to tell them. They go back and find it and bring it out. Great. Should be able to put the deposit/down payment on the phone and get out of there. Nope. They cant take the down payment anymore because I should have done that when I ordered the phone. Now they have to completely back out the order and re enter it, but when she reenters it, she informs me that she is unable to apply the promotion that I had on the original order, but she is unable to explain the difference so it presumably would make the new phone much more expensive. !?!? THEN Olivia blamed me, the customer, for this entire mishap. I told her (after spending over an hour in the store both times) to go ahead and reactivate my current phone and return the new one. NOT worth it. Unbelievably horrible customer service. I will NEVER go to this store again. As both of our phones are paid off, I will be looking to leave Verizon altogether and never, ever ever, look back.

Date: 3 years ago

Review №140

Rating: 1

First in foremost if I have an appointment at 5:00 PM and the store closes at 7:00 PM why are the gates down on the store and it closed? I have came to this store 3 times around 4:00 and 5:00 PM and both times the store has been closed when it states they close at 7:00PM. I will be contacting upper management on this store for closing at times when they should be open. It makes it hard for people to come to the store with an appointment and still can t been helped.

Date: 3 years ago

Review №141

Rating: 1

Katerina, totally rude and lazy! Never had such a terrible experience anywhere. And apparently the higher ups know about the terrible customer service provided and say we wish you d give us another chance blah blah blah bs but when people continue to complain and nothing is done those are just words show some action.

Date: 3 years ago

Review №142

Rating: 3

Not much inventory pretty sad.

Date: 3 years ago

Review №143

Rating: 5

Date: 3 years ago

Review №144

Rating: 5

Excellent service, and the most fantastic people to work with.

Date: 3 years ago

Review №145

Rating: 1

worked with Meme. Find another store to go to. She led the entire transaction with what she couldnt do and saying to call customer service but customer service referred us to the store. Sis, I wouldve respected you more for just saying you were ready to go

Date: 3 years ago

Review №146

Rating: 5

Exelant experianse

Date: 4 years ago

Review №147

Rating: 1

The lady at the door was awful. She wouldn t let me inside to change my lines or to shop for a new phone. Never met an employee that didn t want to make money so they could get a paycheck. Super rude as well. Also, I made an appointment to do all of this IN PERSON and she still refused to let me in. And I had to drive here during traffic for the appointment over 30 minutes because the Verizon by me was closed.

Date: 4 years ago

Review №148

Rating: 4

Date: 4 years ago

Review №149

Rating: 1

At the time of purchasing they were very good, they served everything excellent but the promotion they told me has not been respected, the gift cards never arrived, I gave two iPhone 7 Plus in exchange for the iPhone 11 and only the discount was given for one of the other, Im still waiting for them The manager solves me, I call him and he doesnt answer and if I go to the store he tells me that he is filling out some forms that because the iPhone 7 Plus arrived at its destination with a crashed screen, when I gave it to the manager, all of this was not damaged. since March 2020 hoping that this pandemic does not further delay my situation and I end up paying for iPhone 11 and yes that they give me an answer or refund the iPhone 7 Plus that I delivered

Date: 4 years ago

Review №150

Rating: 5

Date: 4 years ago

Review №151

Rating: 5

Date: 4 years ago

Review №152

Rating: 4

Date: 4 years ago

Review №153

Rating: 5

Date: 4 years ago

Review №154

Rating: 5

Date: 4 years ago

Review №155

Rating: 5

Date: 4 years ago

Review №156

Rating: 3

Not as helpful as I expected my issue is still unresolved

Date: 4 years ago

Review №157

Rating: 5

Date: 4 years ago

Review №158

Rating: 4

This location is always eager to help you with your phone and accessory needs. The staff is very friendly.

Date: 4 years ago

Review №159

Rating: 1

Poor service

Date: 4 years ago

Review №160

Rating: 5

Good service

Date: 4 years ago

Review №161

Rating: 5

Very good customer service for a new store like paying my bill de and getting my questions answers from them

Date: 4 years ago

Review №162

Rating: 5

Great customer service and the gentlemen working over there its perfect helpful men thank you for your good customers service and specially thank you my brother felix for installed my glass fusion for my note 10+ thank you great customer service

Date: 4 years ago

Review №163

Rating: 5

Date: 4 years ago

Review №164

Rating: 5

Date: 5 years ago

Review №165

Rating: 1

1 person on duty Sunday 1 hour after opening.

Date: 5 years ago

Review №166

Rating: 4

Date: 5 years ago

Review №167

Rating: 5

Awesome service. Our girl mimi was the sweetest, patience and funny. Really every body there was. No wait. Informative and fast. We will come back.

Date: 5 years ago

Review №168

Rating: 5

Got in & out in no time!!

Date: 5 years ago

Review №169

Rating: 5

Loved it people treat you good

Date: 5 years ago

Review №170

Rating: 4

Date: 5 years ago

Review №171

Rating: 5

Date: 5 years ago

Review №172

Rating: 5

Date: 5 years ago

Review №173

Rating: 5

Marlin was excellent to deal with and extremely helpful! Great employee!

Date: 5 years ago

Review №174

Rating: 5

Date: 5 years ago

Review №175

Rating: 5

Great service...the reps go all out to help you. Thanks Katrina

Date: 5 years ago

Review №176

Rating: 4

Service was excellent from Katrina. Purchase a new Samsung Galaxy S10+ im enjoying it

Date: 5 years ago

Review №177

Rating: 5

Katrina was great in assisting me and my family. The other staff were pleasant and kept the energy good. Staff seem like they enjoy their jobs!

Date: 5 years ago

Review №178

Rating: 5

Expensive

Date: 5 years ago

Review №179

Rating: 5

Great service and was quick

Date: 5 years ago

Review №180

Rating: 1

10 minutes, never was acknowledged as walking in the store so i left.

Date: 5 years ago

Review №181

Rating: 2

Date: 5 years ago

Review №182

Rating: 5

Date: 5 years ago

Review №183

Rating: 5

Date: 5 years ago

Review №184

Rating: 5

Date: 5 years ago

Review №185

Rating: 5

Patient personnel and also very knowledgeable

Date: 5 years ago

Review №186

Rating: 5

Good help and good phones

Date: 5 years ago

Review №187

Rating: 3

Date: 5 years ago

Review №188

Rating: 5

Switched to Verizon after being with sprint for 10 years. Marlin is the man and provided excellent service and got us a deal we couldnt refuse. The phone bill is the same as it was with sprint only now we have two brand new iPhone XS Max 256GB phones to go along with it. I was paying the same amount with sprint with an old iPhone 6 and sprint wanted to charge me $50 more a month for a phone upgrade. Would recommend any and everyone to go see him if your looking to get the best service possible.

Date: 6 years ago

Review №189

Rating: 1

Overpriced service. Im happy with Tmobile.

Date: 6 years ago

Review №190

Rating: 5

Date: 6 years ago

Review №191

Rating: 4

Ok

Date: 6 years ago

Review №192

Rating: 4

Date: 6 years ago

Review №193

Rating: 3

Date: 6 years ago

Review №194

Rating: 5

Date: 6 years ago

Review №195

Rating: 5

Absolutely loved the customer service and representatives they were knowledgeable and friendly wayyyy better than Sprint. Brittany and Marlin are the BEST...

Date: 6 years ago

Review №196

Rating: 5

Date: 6 years ago

Review №197

Rating: 5

Super helpful and educated me with things I didnt know and werent previously made aware of by tech support.

Date: 6 years ago

Review №198

Rating: 4

Date: 6 years ago

Review №199

Rating: 1

Date: 6 years ago

Review №200

Rating: 2

Date: 6 years ago