Reata Apartments

Review №1

Rating: 5

Please, Fix it

Date: 8 months ago

Review №2

Rating: 4

Date: a year ago

Review №3

Rating: 1

For two months now we ve been waiting on our deposit back on an apartment we didn t even move in to or live in!? We were denied due to my fiancé being paid per diem and having overtime which they claimed was not counted due to it not being dependable honestly for them being fair housing that was a way of showing they truly aren t. We had initially gave the deposit so we can have the apartment placed on hold after they advised us we were not eligible due to the way my fiancé makes his income, they advised us they d issue us a check for our return of the deposit which would arrive in 10-15 days, I provided them with the address to send it to and instead they ended up sending it to an entirely different location. From there we requested information on when we d receive it and we re told they sent it to the wrong one and that we d have to wait another 10-15 days for another one so I gave them our current address again. Here we are now still haven t received any of our deposit and this is money we ve lost due to us not being given the fair value as any other individual who makes an income for themselves.

Date: a year ago

Review №4

Rating: 5

Date: a year ago

Review №5

Rating: 1

Just moved in three days ago. I usually do a light once over cleaning to ensure the space is up to my standards, but I was in this apartment for over two hours before bringing in any of my stuff because it was so dirty. I cleaned massive amounts of dirt off the floors and base-boards. I also collected 2 & 1/2 canisters of dirt, dust, and hair in my vacuum after going over the carpets. My suggestion to management was that they deduct $100 of off next months rent for my trouble. Keep in mind, $100 is less than 10% of the $1229 Ill be paying each moth for a less than spectacular and definitely not modern or luxurious two-bedroom/one-bath apartment at this complex. Their suggestion was to resend out the carpet cleaners and cleaning ladies they used before, but why on earth would I want either to come back when they did such a sub-par job in the first place?!? In addition, there is a terrible pest issue I also reported (ants, gnats, roaches, etc) and am awaiting action on. Also of note, I have yet to receive even the simplest of apologies from anyone on the management team. Ill be looking for a new home soon. The penalty for ending the lease early seems insignificant given all the problems Ive discovered/am discovering. :(

Date: 2 years ago

Review №6

Rating: 1

DO NOT RENT HERE!!! This place is poorly managed. My AC never worked in my apartment. When I moved out, they never sent a final bill. I even called and asked and was told I didn t owe anything. Two years later (no bill ever sent and no phone call), they turned me in to a debt collection agency. They are disorganized and incompetent.

Date: 2 years ago

Review №7

Rating: 3

Date: 3 years ago

Review №8

Rating: 5

Date: 3 years ago

Review №9

Rating: 5

Wonderful

Date: 3 years ago

Review №10

Rating: 1

This is Josh P. We left the apartment and glad that we did it. We paid additional 500$ for painting and additional 300$ for blinds. We disputed the 954$ additional payment that they put into our account! Reata said its bec of urine and brown discoloration that reata found in the room! I told the staff we didnt have any pet to do that! Our eldest was toilet trained and the other toddler has diaper. Its impossible theres a urine and we didnt know about that brown discoloration. Typically when we move to that unit where we last stayed from other unit (within the same apartment) according to Staff, they changed the carpet for the new tenant esp if it doesnt look new at all. We stayed in that unit for 1 year a total of 2 years in reata. Basically carpet wont be the same from the first time they install it, its been a year. They want us to shoulder that 954$ for the carpet , its a huge money! As if we paid for 1 month rental. I regret staying to this apartment. Its the first time the apartment complex want us to pay the carpet! This is the first time , We are still in the process of disputing. But the only good thing for this apartment we met good people staff like joe, zal and ziri. But other than that, we regret to stay in this apartment

Date: 3 years ago

Review №11

Rating: 1

Date: 3 years ago

Review №12

Rating: 1

I cant wait to leave, gym is broke down and no effort to fix, pool is closed to covid while everyone elses is open, there is no one in the office ever. Dont come to this dump

Date: 3 years ago

Review №13

Rating: 5

Date: 3 years ago

Review №14

Rating: 4

Trying to set up appointment but it seems the link is broken I need some assistance

Date: 4 years ago

Review №15

Rating: 5

Date: 4 years ago

Review №16

Rating: 4

Date: 4 years ago

Review №17

Rating: 5

Date: 4 years ago

Review №18

Rating: 5

I love living at Reata, especially since Belinda has come on board! She and the whole crew are welcoming and friendly. She even throws appreciation parties/events for residents! Also, any maintainence issues are addressed quickly. I love living in a community that appreciates my business! So much so, that I just signed on for my 4th year. Highly recommend!

Date: 4 years ago

Review №19

Rating: 5

Nice apartments

Date: 4 years ago

Review №20

Rating: 5

Awesome apartment complex. Front office super friendly ( Belinda ) ask for her for any questions:

Date: 4 years ago

Review №21

Rating: 5

Date: 5 years ago

Review №22

Rating: 1

Dishwasher was not set in place.

Date: 5 years ago

Review №23

Rating: 5

My husband and I love living here. The grounds are kept up fabulously and the management is exceptional! Cant imagine living anywhere else.

Date: 5 years ago

Review №24

Rating: 5

I love it here acting place to live

Date: 5 years ago

Review №25

Rating: 3

Date: 5 years ago

Review №26

Rating: 4

Date: 6 years ago

Review №27

Rating: 1

Bad Management. The lady is really rude. Never living there again.

Date: 6 years ago

Review №28

Rating: 1

Date: 6 years ago

Review №29

Rating: 3

Date: 6 years ago

Review №30

Rating: 5

Beautiful place to live

Date: 6 years ago

Review №31

Rating: 1

Poor maintenance

Date: 6 years ago

Review №32

Rating: 4

Dope is ugly

Date: 6 years ago

Review №33

Rating: 5

Date: 6 years ago

Review №34

Rating: 2

I live here now, I will be moving. I can hear everything the people upstairs are doing. I can hear them walking, getting on the couch, getting into bed, if theyre having sex. There is just poor sound proofing from the walls and windows. My bedroom has the stairs right next to it, for the adjacent apartment. So I hear that other neighbor going upstairs to his apartment on a daily basis. Im a doctor, working at VBMC, this was a cheap place to live, but I cannot stand it anymore. Ive asked the office if there was a chance to move into a better location, but they never tried to find another spot for me. I sleep with earplugs every night. They started using the gates again. I gave my $50 For the card access, but they havent given the access card for 2 months now. So we all have to punch in our codes, sometimes it doesnt work. Ill have to call myself so I can push 9 on my cell to open the gate. Theres also roaches that find their way into the apartment, either from the air ducts or the bathtub drainage. They fix things fast if needed, theres a pool and Jacuzzi. In apartment washer and dryer. Spectrum internet. Small gym, but equipment has been broken for a while. Neighbors are nice, thats why its tolerable.

Date: 6 years ago

Review №35

Rating: 4

Nice place

Date: 7 years ago

Review №36

Rating: 4

I love it here!! Very safe, quiet and very well maintained. Management is very helpful. It is pricey but well worth it.

Date: 8 years ago

Review №37

Rating: 5

I currently live here and have been for over a year now. Its a safe gated community, comfortable, and management is exceptional. Its pretty quiet around here. W/D included, quick to respond on maintenance issues, and pets are allowed if you have any. The apts are carpeted except in kitchen/ dining area. The kitchen cabinets could use some updating, but in some apts its upgraded.

Date: 8 years ago

Review №38

Rating: 5

Date: 9 years ago

Review №39

Rating: 2

I had a scheduled apointment with the lady in the office and as a very busy person i expected her to be there on time to wait for me!! when i got there 30 minutes early there was no one in the office and a hand written sign was up saying she would be back in an hour! i literally waited for her for an hour and nothing!! i was even late to work because of it!! i was so upset!! but thankfully the people a the villages at paso real in san benito helped me and got me into an apt by that same week! the reata is very unprofesional!!

Date: 11 years ago