About the Company
rating: 4.5
Firebirds Wood Fired Grill is an American Restaurant and Steakhouse serving authentic wood-fired steaks, seafood, specialty cocktails and select wines. Join us for Happy Hour at the FIREBAR® or on the patio for drink specials and bar bites. We offer top-notch service and upscale dining at a modest price. Reserve Your Table with us today.
Categories
- American restaurant
- Seafood restaurant
- Steak house
Contact Information
Phone: +1 682-688-7733
Website: https://firebirdsrestaurants.com/grapevine
Address: 450 W State Hwy 114, Grapevine, TX 76051, United States
- Sunday: 11 AM–10 PM
- Monday: 11 AM–10 PM
- Tuesday: 11 AM–10 PM
- Wednesday: 11 AM–10 PM
- Thursday: 11 AM–10 PM
- Friday: 11 AM–11 PM
- Saturday: 11 AM–11 PM
Photos
Reviews
Review №1
Rating: 3
Food was good, service was great! Id comeback for sure!
Date: 3 days ago
Review №2
Rating: 5
Fish tacos were very good. Server was very attentive.
Date: 4 days ago
Review №3
Rating: 5
Insanely good meal. Salmon with lobster delicious. Thanks to the staff!
Date: 5 days ago
Review №4
Rating: 5
Date: 5 days ago
Review №5
Rating: 3
Best steak (Filet) Ive had in a long time. Good BLT Salad and outstanding bread......Baked potato wasnt fully done, nor would it melt the cheese and butter. Ive heard this complaint about some other Firebirds locations..... More attention to the BP is needed. $80 for two steaks and the potato is less than mediocre.
Date: a week ago
Review №6
Rating: 5
Sat on the patio and had dinner. waitress was supper nice . The Black Diamond Martini is the best also the Lemonade Drop. Had the honey chicken with garlic potatoes magnific . The lobster spinach queso was also good. Definitely recommend for a date night. Vegetarian options: Salads
Date: a week ago
Review №7
Rating: 5
Date: a week ago
Review №8
Rating: 5
Really like this place. The food was excellent, our waitress was very good and very friendly. Love the high end feel but cozy atmosphere. We highly recommend!
Date: a week ago
Review №9
Rating: 3
Visited tonight for Happy Hour with another couple; making a reservation for a cocktail table. Upon our arrival we were told that they don t make reservations in the bar area for HH, but I did via phone conversation. Strike 1. We were seated in dining area and allowed the HH menu. 1 martini on the HH menu and very sweet. Other drinks simple and can t screw up. Food good for HH. Bar VERY Slow. Waited a LONG time for additional cocktails. It was only OK. Nothing great.
Date: a week ago
Review №10
Rating: 4
Date: 2 weeks ago
Review №11
Rating: 4
Food had great flavor, but not even warm.
Date: 2 weeks ago
Review №12
Rating: 5
Date: 2 weeks ago
Review №13
Rating: 5
Met some friends for brunch. Make sure to try the bacon deviled eggs. Excellent service
Date: 2 weeks ago
Review №14
Rating: 1
It s a definite no for me. After recovering from the flu, I was really looking forward to my first meal, but I left feeling incredibly disappointed. The sea bass was far too salty, and the mushrooms lacked flavor. There was something off about the cheese in the baked potato that I just couldn t get past. The lobster queso was decent, but overall, I only managed to eat about 10% of my meal before leaving. It just wasn t worth the money spent, and I won t be returning.
Date: 2 weeks ago
Review №15
Rating: 5
I enjoyed the ambience and the food was delicious. If you re looking for a drink recommendation get the Firebird Signature Cocktail.
Date: 2 weeks ago
Review №16
Rating: 4
Overall good experience - we shared crispy panko onion rings, the $40 3-course dinner with soup or salad, steak chicken or shrimp with a side and a petite dessert was actually what I d consider full-sized! The potatoes au gratin were wonderful (and no doubt 1000 calories!). Had one of the best ever gin and tonics and an excellent server. Will go back - it s a bit hidden behind Velvet Taco. Looks like a good place to sit at the bar, too
Date: 2 weeks ago
Review №17
Rating: 2
Literally the worst steak I ever had... I ordered the Ribeye medium rare, the surface of the steak had a charcoal flavor and the steak itself had no flavor. Though I was hungry I ate half and gave up. I bagged the rest to give to my dog. Wife had the filet, no charcoal burn flavor but also no flavor as well. Sides of carrots and shrooms were OK but I could have made it better myself.
Date: 3 weeks ago
Review №18
Rating: 5
Great vibe!! Went here for the first time for happy hour about a month ago and have been back a few times ever since. The food is amazing and service is incredible. Each time I say at the bar and the bartenders had great recommendations and mixed a tasty drink. Perfect date night spot alert! Will definitely be back!
Date: 3 weeks ago
Review №19
Rating: 5
Date: 3 weeks ago
Review №20
Rating: 5
Date: 3 weeks ago
Review №21
Rating: 5
Date: 4 weeks ago
Review №22
Rating: 5
This has become one of my favorite dining experiences in Grapevine. Everything is always perfectly prepared and presented. From steaks, to seafood, to salads and desserts, its all top notch in every way. Parking: Parking is no problem here.
Date: a month ago
Review №23
Rating: 5
Date: a month ago
Review №24
Rating: 4
My fiancé loved the Ahi Tuna appetizer and the southwest-style salad that came with it was deliciously fresh and flavorful. Drinks were strong. Steaks had wonderful flavor but did come out a little more done than how they were ordered. Our waitress was perfect and responsive without being intrusive. Atmosphere was nice but didn t make us uncomfortable to be dressed casually. Our ticket was $110 for a 2-person lunch.
Date: a month ago
Review №25
Rating: 5
Great atmosphere, amazing food, and our waitress was kind and very attentive.
Date: a month ago
Review №26
Rating: 3
I wanted to really like this place as it is newer and has a nice atmosphere, but the food is really pretty average. With so many options available in the area, this one just didnt stick out as spectacular. OK for a business lunch, just keep your expectations low on the food. Staff and servers were very nice.
Date: a month ago
Review №27
Rating: 5
Our Waitress was absolutely amazing. She went above beyond. Two of us were wacelebrating our birthday with our friends and they she brought out two birthday plates of dessert. Very nice surprise happy birthday to us. Great food and totally worth your money. Thank you for a great birthday experience. See you soon.
Date: a month ago
Review №28
Rating: 4
Date: a month ago
Review №29
Rating: 5
Date: a month ago
Review №30
Rating: 5
Date: a month ago
Review №31
Rating: 5
Date: a month ago
Review №32
Rating: 5
Food was amazing, staff was great. I will be back! Oh and the pineapple drink, get it!!! The cheesecake crème brulee was out of this world
Date: a month ago
Review №33
Rating: 5
I tried this place for the first time and everything was amazing! Happy Hour right at 625 I got sangria and jumbo Lump corn balls, so yummy on HH. My table tried the devilled eggs, the whip was so light and delicious and the candied bacon strip was to perfection! For dinner I had the cajun ribeye and baked potato! Everything was cooked and seasoned well. And even after all this goodness, I ordered the brownie sundae! This was a complete hit! Absolutely loved everything!
Date: a month ago
Review №34
Rating: 5
First time dining here and we celebrated my moms birthday. We both had salmon but hers was with shrimp and some kind of sauce, mine was grilled with sides. Both were absolutely excellent!!! The service was awesome and they surprised her with a birthday treat. It could not have been better. And I love a surprise manager check in which we got. Great job!
Date: a month ago
Review №35
Rating: 5
Excellent as usual, I have failed to ever eat anything here thats bad!
Date: a month ago
Review №36
Rating: 5
Excellent food and drinks. Try their Happy Hour specials and meal specials. Regular menu items are very good and very pricey but extremely tasty! Black Diamond Pinapple Martini is Excellent!
Date: 2 months ago
Review №37
Rating: 4
You might love this place. Its worth a try. The servers are genuine and the atmosphere vibes Goldilocks. Parking: No problem
Date: 2 months ago
Review №38
Rating: 5
Date: 2 months ago
Review №39
Rating: 5
A+ food, drinks, service, and happy hour!
Date: 2 months ago
Review №40
Rating: 5
Weve tried a variety of entrees at Firebirds and have been generally pleased overall. Steaks are excellent with a nice smoky flavor. Burgers have been excellent almost every time. Brunch is great, although the grits are more grits with cheese versus the cheesy grits as described on the menu. Steak fries are a favorite side with the over the top club sandwich. Try the Firebirds chardonnay or cabernet sauvignon to complement your entrée and you wont be disappointed. Jackson, Adam, Stephanie and Alison will take great care of you at the bar. Enjoy!
Date: 2 months ago
Review №41
Rating: 5
Date: 2 months ago
Review №42
Rating: 2
Second time at this place sat at the bar to attempt to receive better service.. still received poor service. The girl behind the bar was to concerned with replying to messages on her Apple Watch than attending to guest. Very disappointing. If you want to hear about all the problems and woes of the staff: sit by the end of the bar, all you will hear is complaints, I m honestly shocked an establishment runs like this.
Date: 2 months ago
Review №43
Rating: 5
Very nice restaurant reasonable price! Great service and a very nice playlist will return!
Date: 2 months ago
Review №44
Rating: 5
Excellent food. Good drinks and service.
Date: 2 months ago
Review №45
Rating: 2
Well, our server was nice and prompt. Their bread is simple but good. My husband got the garlic steak that he felt was definitely not seasoned well...he added salt and pepper at the table! The scalloped potatoes were drowning in cheese and not enough potatoes. I attempted to enjoy a nice Chilean Sea Bass, but they served me an old or overcooked rubbery and tasteless version, and the 2nd attempt was definitely overcooked....so much so that I had to use a knife!! The micrograms, veggie, and rice were delicious, and the asparagus was good, but I wanted the star of the show, and they failed!! At least my meal was taken off the check, but we wont be back! We were seated at the back where several employees gathered nearby, and I could hear their conversations, not entertaining! We were celebrating our 37th Wedding Anniversary, and I didnt even feel like trying dessert.
Date: 2 months ago
Review №46
Rating: 5
Kayla was our server she was the best!! So nice and helpful the recommended Caribbean sunset was delicious!! First time visiting will not be the last!! Great service, great food, tasty cocktails! I recommended reservations if going in the evening, the patio is very nice but to avoid the heat, call ahead.. Kid-friendliness: The kids menu is awesome, more choices than chicken, burgers and fries
Date: 2 months ago
Review №47
Rating: 5
Absolutely extraordinary experience. The food was over the top. The servers were friendly and professional. The managers were caring and truly interested in our dining experience. I will definitely be back!!
Date: 2 months ago
Review №48
Rating: 5
Celebrated our anniversary. Great customer service, great presentation, great food. Thank you Epi for making our anniversary extra special
Date: 2 months ago
Review №49
Rating: 5
Food and the service were EXCELLENT
Date: 2 months ago
Review №50
Rating: 5
Good burgers
Date: 2 months ago
Review №51
Rating: 5
Natalia was making sure I was well taking care of and that shrimp , oh goodness soooo delicious
Date: 2 months ago
Review №52
Rating: 4
Had a huge party of 30 here last week and the service was excellent! We were celebrating someone s 50th and 70th. There wasn t any issue with separate checks and the food was very good. I had a salad with grilled shrimp and fresh strawberries that was fantastic. I d go back when I m in the area again.
Date: 2 months ago
Review №53
Rating: 5
Date: 2 months ago
Review №54
Rating: 5
Date: 3 months ago
Review №55
Rating: 5
At Firebirds in Grapevine, the New York strip steak is a masterpiece, grilled to such perfection it could easily be the muse for a Renaissance painter. The grilled salmon is a triumph of the sea, each bite a harmonious blend of smoky and succulent that would make Neptune himself envious. Together, they form a duo that elevates dining to an art form, leaving taste buds in a state of blissful euphoria. *lol thank you copilot ;-)
Date: 3 months ago
Review №56
Rating: 5
Date: 3 months ago
Review №57
Rating: 4
Date: 3 months ago
Review №58
Rating: 5
The pork chop was fantastic. Highly recommend.
Date: 3 months ago
Review №59
Rating: 4
Date: 3 months ago
Review №60
Rating: 5
Stephanie at the bar is fantastic!! Order the double black diamond pineapple martini!! Had the 3 course dinner upgraded to the filet- Im picky, and it was med rare.. perfect. It just opened this year, and the crowds havent found it yet --all day Monday is half off wine..see ya monday
Date: 3 months ago
Review №61
Rating: 5
Date: 3 months ago
Review №62
Rating: 5
Made our first visit on Fathers Day, and wow! What an experience! Started with the Lobster Spinach Queso and the Seared Ahi Tuna with Won Ton Slaw. They were both delicious! The tuna felt like it was melting in your mouth, and there was enough slaw that two people could have easily shared this. Our group had steak, salmon, shrimp, and burgers - and there were no complaints! The portions were large and the sides plentiful - and unique. I still havent figured out all the ingredients in the Ancient Grains Pilaf, but it was scrumptious! Highly recommend the three course meal - soup or salad, entree, and dessert. Our ice tea glasses were never empty - it seemed like a race between the staff to see who could fill them up first. Coty, our server was absolutely on top of things the entire meal. All of our food came out in a timely manner - exactly how we ordered it. And he was there to make sure we were taken care of. With his excellent manners and customer service demeanor, we predict he will go far in whatever he endeavors. Thank you Firebirds for a meal to remember!
Date: 3 months ago
Review №63
Rating: 5
Best steak Ive ever had! If youre after the wood grilled flavor, this is the place!
Date: 3 months ago
Review №64
Rating: 1
Good luck getting service or even sat at this place. Horrible management and service. Waited over 15 minutes and nobody came to our table. We will never go back.
Date: 3 months ago
Review №65
Rating: 5
I brought my husband here for his bday tonight and everything was A1. The service was good, our waiter Samantha was attentive and personable. Every thing I ate & drank was good! The atmosphere was a whole vibe! I would recommend Firebirds a thousand times over.
Date: 3 months ago
Review №66
Rating: 5
Enjoyed dinner there. The wait staff were attentive to our party of eight.
Date: 3 months ago
Review №67
Rating: 5
We stumbled upon this location on a layover from DFW and I m so thankful we did! From the moment we walked in the vibes were amazing. The host was super friendly and our server Tamika (hope I m spelling it right) was truly the best. She was so upbeat and very helpful making recommendations for something to eat/drink. Made our final hours in the Dallas/Fort Worth area super enjoyable. Definitely recommend this location. The lobster spinach cheese dip is SO good!
Date: 3 months ago
Review №68
Rating: 5
Date: 3 months ago
Review №69
Rating: 5
We went for a late lunch today and sat at the bar. It wasnt busy and the bartender was very attentive. Service was great and food was pretty quick and very tasty. I had the hot honey chicken sandwich and Ang had the fire roasted chicken. The vegetables and tots were great as well. The liquor display was well placed. They had about 6 beers on tap.
Date: 3 months ago
Review №70
Rating: 2
We have been coming here to Firebirds since they first opened and have really enjoyed there great drinks, food, atmosphere and how attentive they are to your needs. Well I guess the party is over. We started at the bar with a couple of drinks. My old fashion barely filled half of the glass even with a large ice cube. We moved to the dining room for dinner and ordered a bottle of their private label red wine. When she brought it to the table it was a chilled bottle and before we knew it she had poured 2 full glasses without us even tasting it. We then ordered 2 steak dinners and I also added a side salad to be brought before the main meal. After about 15 minutes the main course was served and still no salad, so I said cancel the salad but they wanted to put it in a box for me to take home and I refused. So I guess another great place has now turned mediocre. Not going to waste my money here.
Date: 3 months ago
Review №71
Rating: 4
Nice spot for a date night, highly recommend the lobster queso.
Date: 3 months ago
Review №72
Rating: 5
Dropped here by chance and was surprised by how good it was. Lots of interesting memu items, we decided on the filet mignon and the salmon. The filet was masterfully cooked medium rare, super tender and flavorful, maybe just too heavy on the blue cheese sauce and could have been more powerful on the blue cheese (less sauce, more flavor), but otherwise fantastic. The gratin potatoes were really good too. The salmon was also very good, the roasted carrots were delicious. The staple is that they wood grill their plates and that profile comes through. My margarita was just OK. Yes, this is not a fancy, pricey steakhouse, so Im not rating comparatively; but this one is top notch compared to an Outback or even Saltgrass. Very fairly priced for its quality. Definitely coming back
Date: 3 months ago
Review №73
Rating: 3
Food wasn t it
Date: 4 months ago
Review №74
Rating: 5
Date: 4 months ago
Review №75
Rating: 5
Date: 4 months ago
Review №76
Rating: 5
Date: 4 months ago
Review №77
Rating: 4
There was nothing special about the food. Tastes like your regular run of the mill food chains, Applebees, Fridays etc. Our waitress was terrific! I was there for a private birthday party and she made sure we had a nice experience.
Date: 4 months ago
Review №78
Rating: 5
Very tasty food, very friendly staff, especially the Colombian waiter.
Date: 4 months ago
Review №79
Rating: 5
I ve came several times since this location opened. The managers I have dealt with have always been amazing! I manage a steakhouse and appreciate when one stops by to check during our meal. The food seemed to lack for a time there, but I m glad I decided to give it another try. It seems to be back on track this week when I went back, and the man Stephen that came by was extremely welcoming and genuine. Service was amazing and felt like guests, not just customers. Thank you for another great time and the food really was outstanding this last time like it was consistently at open. Definitely recommend.
Date: 4 months ago
Review №80
Rating: 5
Our service was outstanding.
Date: 4 months ago
Review №81
Rating: 5
This restaurant has been on our rotation list every since it opened. The atmosphere, staff, and food are spectacular. For just a little while we quit going because the food didn t seem quite up to the standards we had come to expect. This week we went back and the food was amazing. Maybe a change in the kitchen staff? We are definitely putting it back on our list of restaurants we visit on a regular basis.
Date: 4 months ago
Review №82
Rating: 5
What an awesome place! Ive been several times since the grand opening! The food had started to struggle recently! Im assuming that they had realized this, and changed Chefs because the wood is back on the fire! The staff and managers are present and attentive! So, dont look around unless you need something.... because, someone will be coming to ask! Its been awhile since Ive been in a restaurant that checked all the boxes! Top to bottom, start to finish, 5 star caliber!! Oh, and lets not forget.... those bathrooms are SEXY!!!
Date: 4 months ago
Review №83
Rating: 5
I have been to this location several times since opening. The food was never bad but wasn t always consistently great. However, my experience here the past couple times has been great. It s like the staff have enthusiasm for what they are doing. And the food was much more finely prepared than on previous visits. I had been hoping they would make whatever adjustments they need to, because the menu and environment are inviting and pleasant. It seems they likely have by my experiences two days ago at supper and about 5 or 6 days ago when a friend took me there for a late lunch. I had sworn this place off for the mediocrity of previous experiences. I am so glad he picked this place. I was pleasantly surprised with the whole experience. I will definitely be back. I highly recommend this spot!!!
Date: 4 months ago
Review №84
Rating: 1
I had the misfortune of dining at this establishment, and I must say, the experience was nothing short of appalling. The lobster queso, supposedly a highlight of the menu, arrived cold and tasted as though it had been hastily microwaved. To make matters worse, the general managers dismissive attitude towards our dissatisfaction only added insult to injury. This restaurant is a prime example of how not to run a dining establishment. Avoid like the plague.
Date: 4 months ago
Review №85
Rating: 5
The food was delicious I loved the devil eggs Ceasars salad with shrimp and cocktails
Date: 4 months ago
Review №86
Rating: 1
I visited this restaurant and was utterly disappointed with both the food quality and the lack of hospitality from the general manager. The food was tasteless, overcooked, and clearly lacking in any culinary expertise. On top of that, the general managers attitude was abysmal, showing a complete lack of care for customer satisfaction. Save your money and avoid this establishment at all costs. I believe the general managers name was Steven.
Date: 4 months ago
Review №87
Rating: 5
Date: 4 months ago
Review №88
Rating: 4
We went in Mother s Day and it was a very nice experience! The food was 10/10 the waitress was nice and friendly she made sure our glasses stayed full they did forget our daughters food but they comped tht meal the only reason I gave 4 stars is because even though the waitress was nice I could definitely tell the difference in service between us and the table next to us. IYKYK. Anyway would definitely recommend this place!
Date: 4 months ago
Review №89
Rating: 5
Third time so far....never disappointed. Our server was hard to find, but we persevered.
Date: 4 months ago
Review №90
Rating: 2
Went here for dinner and ended up disappointed with the Grilled tenderloin salad. Definitely not worth the cost. Chopped tomatoes and lack luster lettuce drenched in dressing. The steak was tender but serving size did not match expectation or photo online. Should not be hungry after a $25 salad.
Date: 4 months ago
Review №91
Rating: 5
The New York Strip and baked potato were delicious. The caesar salad was very good also. Also tried the smoked wings, tasty.
Date: 4 months ago
Review №92
Rating: 2
Tried the Cajun ribeye, prime rib and ribs. Food was mediocre at best. The food is on par with Chilis but 3 times the price. Cocktails were awful also. I had to return my drink for something else. 10 minutes later, I noticed the lady at the table next to us return the exact same drink I had. For the price, we expected a lot more. Overall, extremely disappointed.
Date: 4 months ago
Review №93
Rating: 5
We came here for a birthday brunch, and this spot was a win! Most got burgers that were perfect on their brioche buns. I got the chicken sandwich - which WOW, that was SO good, perfectly balanced on the spicy/sweet and the steak fries were thick soft pillows of perfection. The staff even sweetly brought signed birthday cards out for the birthday ladies. It has a nicer upscale vibe, and is a good option for a brunch or nicer meal.
Date: 4 months ago
Review №94
Rating: 4
Date: 4 months ago
Review №95
Rating: 5
We had a great experience. Staff held the door open as we walked in. We were greeted and sat immediately. All of us enjoyed our meals. We will be back!
Date: 5 months ago
Review №96
Rating: 5
I went there for lunch and I ordered their house burger it was excellent. The service was awesome
Date: 5 months ago
Review №97
Rating: 3
Clean and fresh decor. Nice venue. Service was distant.
Date: 5 months ago
Review №98
Rating: 5
We recently visited Firebirds Wood Fired Grill, the latest addition to Grapevines culinary scene, which was a delightful experience. Stepping into the restaurant, we were immediately captivated by its stunning interior, adorned with a prominent wood-fired grill, a cozy bar area, and an inviting ambiance that set the stage for an enjoyable evening. As we settled into our seats, the anticipation for the culinary delights ahead grew.
Date: 5 months ago
Review №99
Rating: 5
There has been no lack of excellence! Not one bad steak, salmon, burger, or pork chop! Not one bad salad, side, or dessert. Mentioned a visit to a coworker who had her friend take her to Firebirds for her birthday last weekend. They loved it and were raving with me! LOL! Im doing my part to share the goods! Go to Firebirds! Baahaha!
Date: 5 months ago
Review №100
Rating: 5
Went late on a Sunday evening and ordered a couple of drinks. The server Stephanie was just superb - she recommended some awesome margaritas and old fashion for us. My steak was well done when I had ordered medium. Kitchen had probably already closed. Stephanie and the restaurant manager ensured they replaced the order. Great service and experience. Will definately be back and highly recommended.
Date: 5 months ago
Review №101
Rating: 4
Date: 5 months ago
Review №102
Rating: 5
When my husband and I arrived for our first visit on a Saturday night, they were full and told us to expect a two hour wait. We did not realize reservations were needed - oops! So we missed out. I visited again with two friends on a Monday evening and had a completely different experience. We had reservations, but they were not at all crowded. Service was excellent - friendly and attentive. Appetizers were great. Burgers and salad were huge. The wine selection was great - many choices I would have liked - and Wine Down Monday with half price glasses and bottles was a nice surprise. Atmosphere was classy, and the dining room was spotless. Ill be back - with a reservation.
Date: 5 months ago
Review №103
Rating: 5
Every once in a while you find a perfect meal with the perfect server. For us, this place and Tameke were it! We had 2 different apps, several different spirits, and 2 entrees along with the ahhhmazing lemon cake!! All scratch made, and it showed. A real experience that felt like home. Cannot wait to return! Do whatever it takes to Hold onto Tameke! Shes a keeper! T&SK from AR
Date: 5 months ago
Review №104
Rating: 2
I paid near $200 for a disappointing experience. The service was very bland. The mashed potatoes remind me of the instant ones that come in the bag. My asparagus wasn t great. My steak was cooked well. the drinks weren t worth the price I paid for. It is very much overpriced bar food. I can go down the street to Flips pay half the price of what I did and enjoy much better food and alcoholic beverages. I m open to giving restaurants a second try but that wasn t the case here. The ambiance of the restaurant was nice, but I m not interested in returning. Kid-friendliness: Kids menu.
Date: 5 months ago
Review №105
Rating: 1
My first experience with this restaurant is the manager (chef autumn)canceling my reservation before even speaking with me. I noticed I had two missed calls so I called the store back and spoke with this same manger . She asked me if I m still coming I told her I sure was . Online when I booked for two people it says the restaurant does not close until 12 . This is the impression I was under still . The manager then proceeded to tell me I did not need a reservation for two people I could just walk in . So that s what I did around 10:15 I walked in to be seated just to find out they were closed ! They refused to give me a table. I had to speak to the manager again and when I asked her why she didn t tell me they closed at 10 so I could have made other accommodations she stated she needed the slot open for another party and she pretty much wanted it clear up so they could accept other people . I asked her again why she didn t mention the restaurant would be closed during our phone call she started talking in circles never answering my questions. Then she offered me and my other guest a seat at the bar just for the chef to rush our order in the same five minutes that I was going to sit down .We had to leave because they made us feel unwanted from the jump. Honestly very unprofessional. If they did not want to seat a 2 top at 10pm that s fine there just was not honesty or communication she made it seem like I could come in and get a table knowing that they wouldn t seat me. For this restaurant to be just opening you would think management had more consideration and care . Said manager is a short black female Chef Autumn.
Date: 5 months ago
Review №106
Rating: 4
Service and atmosphere is great. Let me put this caveat in if you are going for steak and steak only no one value wise can best Texas Roadhouse. I believe your going to have to spend 100 plus.
Date: 5 months ago
Review №107
Rating: 3
Service and Atmosphere are amazing, but not the place to go for a steak. We ordered a filet Medium and it came out well done and a prime rib that had a couple spots that were off-color and smelled a little funny. Need to come back for the Happy hour and Burgers but overall it deserves a 2nd chance
Date: 5 months ago
Review №108
Rating: 5
Server was busy, but tried. Good food!
Date: 5 months ago
Review №109
Rating: 5
Our first time to try Firebirds. Everything was excellent. Well be back.
Date: 5 months ago
Review №110
Rating: 5
New restaurant that opened in early 2024. Amazing food and ambiance. Thoroughly enjoyed my time there. Wonderful customer service.
Date: 5 months ago
Review №111
Rating: 4
Food was good, but Ive had better. If I hadnt been to a better place it would have gotten 5 states for food. However, the napkins and forks are dirty. Looked like someone blew their nose on the napkin I opened that had my forks. So I asked for another set and although it was cleaner and obviously washed it still looked dirty and the forks and knives very spotted making them look dirty... Take a second to wipe the spots. Atmosphere was ok, but not romantic and not with 50.00 a plate after tip
Date: 6 months ago
Review №112
Rating: 4
Date: 6 months ago
Review №113
Rating: 5
Nice armosphere, great bartendjng staff, and good food! Will be back!
Date: 6 months ago
Review №114
Rating: 5
I don t ever do reviews however, our server Lexus was absolutely amazing. We just love her amazing personality and attitude very attentive. Drinks were on time. I wish we had more people in the world like her. It would definitely be a better place.
Date: 6 months ago
Review №115
Rating: 4
Date: 6 months ago
Review №116
Rating: 4
Server was the highlight, but the food was good if not a bit pricey. I will say this again, and again: SOUND TREATMENTS TO REDUCE THE NOISE LEVELS! Food
Date: 6 months ago
Review №117
Rating: 5
Firebirds was one of my absolute favorite places when we lived in Memphis, so was so very happy to see this one open in Grapevine. It did not disappoint. First of all, a very open and airy ambiance with the signature colorful bar area. This particular layout was a little to open for my taste compared to other locations I have visited, but that did not take away from the experience. First of all the service was beyond excellent. We were here with a one-year-old and every single team member could not have been any nicer. They placed us off at the edge with little traffic, which is always smart to do. They delivered his food very quickly so he would be able to start eating right away. We 4 adults were also extremely pleased with our service and meals. Of course no meal at Firebirds should start without the Lobster Queso. We just love this stuff. Plus, the chips that come with it are perfect crispness and seasoning. It was a warm day, so we all four had salads. Two Buffalo, one grilled tenderloin and one base salad with salmon. In each case, the lettuce and vegetables were crisp, the dressing excellent and the protein perfectly prepared. They are quite large, so no one left hungry. Two in the group also had drinks from the bar, which were well done as well, particularly the lemon drop. This restaurant gets a solid five stars for service and the freshness and taste of the food. From other location experiences, I can say without hesitation that no one I have been with or myself has ever had a bad meal at a Firebirds.
Date: 6 months ago
Review №118
Rating: 5
Date: 6 months ago
Review №119
Rating: 5
Very good service and food. Sad to see pepper steak and crispy spinach are no longer on menu.
Date: 6 months ago
Review №120
Rating: 5
Had happy hour here with my wife on a Friday. The fish tacos were truly great, my wife loved her salad, but the real star (for me) were the perfect fries. Likes actually perfect, especially if you like thicker fries. At first it was a little odd that when asked if we had been there before both the bar tender and hostess said something along the lines of You ve been missing out! Now, this is not a big deal at all, but just odd since this location has only been open for like 2 weeks lol We had a different bar tender at the start, and he was good. BUT then Miranda came behind bar to work as well and she was seriously great. Everything a bar tender should embody, she had in spades: personable, made recommendations based on taste, easy to talk to, attentive and fun. We are moving in a few days but will return at some point I m sure. I d love to try more food and drinks here. Would definitely recommend
Date: 6 months ago
Review №121
Rating: 5
We had a fabulous evening and Kay,the Birthday Girl, was ever so pleased!!! Lane was our server and dealt well with our group, surprising the birthday girl with an excellent desert. Steven, the manager, put the topping on the evening, thank you Sir, that was a wonderful surprise!!!
Date: 6 months ago
Review №122
Rating: 5
Best ribeye I have ever had in years.
Date: 6 months ago
Review №123
Rating: 5
Really great place to eat. My waiter was very kind. Food was excellent would try again. Food
Date: 6 months ago
Review №124
Rating: 5
Our first experience was last week and our server was Kenzie! She was off the charts awesome! We came back this week as the food and service were amazing. We had Ellie this week and she was just as wonderful as Kenzie. Great service! Food is so so good and just a great place to go and feel very special even for lunch!!
Date: 6 months ago
Review №125
Rating: 2
Excited to try this place after all the great reviews...thought it was an independently owned concept but its not...sat at the bar and had drinks and 2 appetizers...buns were stale on sliders, shrimp were basic frozen shrimp and piled high with way too much mayo based sauce...my Jameson on the rocks was literally served in a glass the size of a baby thimble and they also measure out wine pours to exactly 6oz pours...didnt stay for dinner...paid our tab and went back to Wildwood Grill in Southlake for freshly prepared non frozen food and hand poured cocktails!!
Date: 6 months ago
Review №126
Rating: 5
A buddy and I tried Firebirds yesterday. Overall a great experience - food and cocktails were really tasty, happy hour vibe was fun, server J was attentive and helpful with recommendations. When you walk in the smell is so inviting and the hostess was super nice. Happy Hour menu apples to the bar and outside patio not main dining room. Give it a try you won t be disappointed.
Date: 6 months ago
Review №127
Rating: 4
Finally was able to dine here, daughters birthday. The exterior esthetics with the flame column added to the wood fire style of cooking. Reservations are a must as it was filled to the brim. Seating is standard with a main area, but it does appear they have a private party area for larger groups. It can be a bit loud with everyone talking, but its expected. Plenty of staff helping, serving, tending, and managers visible to ensure customers are being taken care of. Keshawn was out server, and he did an outstanding job! Cocktail Drinks were a little slow to come out, most likely due to the number of customers. Our drinks were crafted with flavors that were very pleasantly enjoyed. The deviled egg with bacon appetizer is a must-have! We ordered filet mingon, honey garlic chicken, and aged sirloin. The food was hot and was delicious. My steak was a tad over salted, but I left none to waste. My martini glass had gotten a little warm because I was busy enjoying my steak, but Keshawn was right there with another frosted glass. Now thats customer service. It was time for dessert, which it was planned to celebrate my daughters birthday. Was expecting a serenade from the staff, which didnt happen, and thats ok because my daughter didnt want that, lol. Instead, they brought out this large plate of Creme Brulee Cheesecake, which was divine. We ordered the Chocolate Brownie as well, and let me tell you, it will make you come back again just to eat that. Look at the picture and tell me that is not yummy! We left with full bellies and some to take home. Its fair to say we will be back! Come eat if you havent already!
Date: 6 months ago
Review №128
Rating: 5
This contemporary American fare restaurant was buzzing on Friday night. We had a 7 pm reservation and they were packed but in less than 10 minutes at the bar our table was ready. Our waitress Midori was fun and had good suggestions on menu items that were popular. Some good appetizers and nice steaks with many toppings, salmon and also a three course dinner option. My wife had a tasty grilled chicken salad and I had the ribeye medium rare. The steak was large and thin and cooked perfectly with garlic thyme butter. Don t skip dessert, especially the salted caramel brownie!
Date: 6 months ago
Review №129
Rating: 4
Great desserts. Great service. Dinner was good but almost like pre-made food that was heated up. Its certainly not fine dining, but it was good. My only complaint was being seated outside without being asked. It was raining and cold. But they helped us move near the fireplace, so it was fine, and it seemed as if the hostesses sat everyone with kids outside. There were a couple of birds that terrorized everyone, but it made for a funny story. The tortilla soup and desserts were so good that Ill return just for those, and I appreciated how well trained the staff was to understand that good service was their requirement. Post covid hotel and restaurant service has gone way down, so it was refreshing.
Date: 6 months ago
Review №130
Rating: 5
Date: 6 months ago
Review №131
Rating: 5
Absolutely fantastic food. This place does not miss on a single item. If you d like to make every single carrot cake seem like cat food, come to this place and experience what a good carrot cake really can be.
Date: 6 months ago
Review №132
Rating: 5
Hidden behind velvet taco in grapevine. Classy atmosphere but dressy casual attire. The food was presented with a look to drive your taste buds wild. And then when you enjoyed the food of a three course dinner there was plenty. My wife and I will split one next time, yes we are coming back. Great service by Cody wait staff every where a pace to be pampered. Watch out the desert could be a meal too the bread pudding was delicious! I recommend this for lunch or dinner.
Date: 6 months ago
Review №133
Rating: 5
It was great
Date: 6 months ago
Review №134
Rating: 5
Amazing food! They were able to accommodate our group of 20 on short notice. Staff was very knowledgeable and friendly.
Date: 6 months ago
Review №135
Rating: 5
Went during lunch. Big fan of firebirds but brought a friend who had never been. The wings were the main draw and as a connoisseur he felt these were easily in the top 5 he had eaten throughout the US. And for it to belong to a chain restaurant was shocking. The service is always exceptional, the food never disappoints. Ill be back every week while Im here the next month or so.
Date: 6 months ago
Review №136
Rating: 5
I went with my husband and I really liked the food, the salad was very delicious. I loved the caramelized carrots. The dessert was super delicious
Date: 6 months ago
Review №137
Rating: 5
Date: 6 months ago
Review №138
Rating: 5
Absolutely amazing, everything was beyond delicious. We started off with some cocktails and the ahi tuna appetizer that came with an asian slaw that was a huge hit. For dinner my fiancé had the 3 course entree option that came with a Caesar salad, the dressing was made in house and it was delicious. I had the tomahawk pork chop that was cooked to perfection and covered in a hot honey sauce that I could eat everyday, it also came with roasted whole carrots topped with feta *chefs kiss* overall this is definitely a new favorite and I cannot wait to take my family here!! Service was also top notch!! Kid-friendliness: Really nice kids menu with lots of options
Date: 6 months ago
Review №139
Rating: 5
This is a great new place in Grapevine. Definitely make a reservation, though. They are busy! They did a very nice job of taking care of us since we had a pretty long wait. Service was exemplary, managers checked in, food was attractive and tasty. Will definitely visit again with a reservation!
Date: 6 months ago
Review №140
Rating: 5
I got the opportunity to experience VIP dining prior to the Grand Opening. I love Firebirds. Prior to moving to DFW, I frequent the locations in Memphis because I worked about 3 mins away and the service and food is amazing. During the pre grand opening I had the deviled eggs not pictured. Lobster Fondue with Salmon with the Southwest Au Gratin potatoes and an order of veggies. You gotta eat your veggies people, its a must. . I also enjoyed a refreshing mocktail.
Date: 6 months ago
Review №141
Rating: 5
Just spent my birthday here & They where amazing! Brought me a Card signed by all the staff & a cheese cake that said happy birthday. 5 stars all The Way! Will definitely come here again.
Date: 6 months ago
Review №142
Rating: 5
Stephanie was a great waitress!!! Food and drinks were amazing! Can t wait to be back !! Stephanie recommended the lobster queso & it did not disappoint! Food
Date: 6 months ago
Review №143
Rating: 5
Great service, great food, great atmosphere! Our Martini glasses were switched out to keep the drinks chilled. Our steaks cooked to perfection. Very attentive staff. All around great experience. Will definitely be returning customer.
Date: 6 months ago
Review №144
Rating: 5
Date: 7 months ago
Review №145
Rating: 1
It was our first time at the new Firebirds -Grapevine. It is warm and inviting. Definitely clear more training needs to happen. One server was walking around I guess to help other servers but was way too aggressive - he did get our drinks. We waited another 15 mins at least before we even had our server come to our table. Our server was very nice, but not 100% knowledgeable about the menu..etc. We waited for almost an hour before getting our main entree, which was way too long. We had a discrepancy with a charge on our bill that our server was not able to correct. She offered a manager to come over, but after already having such a long wait we opted not to wait but asked for a menu to show her what we had ordered, showing her why the check was not correct. She did apologize. I guess Firebirds doesn t believe the customer is always right.
Date: 7 months ago
Review №146
Rating: 5
The staff was amazing, from being greeted at the door to being seated and the exceptional service before our departure. Our server Isabella was attentive, informative on the menu and recommended a great drink , the food was amazing and from the sidelines I noticed the manager Steven keeping a steady eye on the floor. We had to introduce ourselves and express how pleased we were with the service. Definitely going back
Date: 7 months ago
Review №147
Rating: 5
Omg the service is like youre dining at a Perrys steakhouse or Ruth Chris!!!! Our drinks were chilled in a glass they brought us ice cold glasses.and transferred our martinis. The steak was like butter... then the lobster bisque w/grilled salmon was phenomenal. I will be back 100xs!!!!!!
Date: 7 months ago
Review №148
Rating: 5
Food was great! A few kinks as to be expected with a new place, but everyone was very nice. Great food and drink menu with some craft beers, allocated bourbons and wine list.
Date: 7 months ago
Review №149
Rating: 5
Came on opening weekend. Arlyn took amazing care of us had great recommendations! Can t wait to come back!
Date: 7 months ago
Review №150
Rating: 5
So this was my very first experience here at the location in Grapevine, TX. Peyton was my server! She was excellent about all the food options that she recommended me to try and all the desert options they had. The food and atmosphere was out of this world! This place has no competition against the surrounding restaurants in the area and I would highly recommend this place to a friend in the near future! Thank you so much for your world class service and keep doing the work that you do best because it doesn t go unnoticed by the guest that come into your restaurant! Will definitely be coming back soon to this place as it was an awesome experience to try within the first week of it being open close to where I live here local in Grapevine! Parking: Parking is easy if you arrive early before other guest start filling in.
Date: 7 months ago
Review №151
Rating: 5
One of the best dinner experiences in a long time. The staff was five star in attentiveness and super friendly. The fillet mignon was seasoned perfectly. My red wine sangria was delicious so I had two. Peyton was a wonderful and delightful server. Very highly recommended.
Date: 7 months ago
Review №152
Rating: 5
Fantastic venue. Wonderful atmosphere. Great drinks!! The steak is fantastic. Cooked correctly. The winner for me were the carrots. The sauce on the carrots is out of this world. Overall 10/10!!! Highly recommend. Perfect for date night. Management was around to ensure quality and efficiency. Very pleased with the overall experience.
Date: 7 months ago
Review №153
Rating: 5
Date: 7 months ago
Review №154
Rating: 5
Our first experience at the Grapevine location. We got off to a slow start when there was some confusion around our table but Tim O Brien one of the managers stepped in and got us a table Our waitress Courtney was awesome. My friend and I had Parmesan crusted chicken and our husbands had steaks. All were delicious. We will be back soon.
Date: 7 months ago
Review №155
Rating: 5
When I say this was THE BEST restaurant experience I have ever had - I mean it! We came for my friends 27th birthday and everyone made it outstanding. The hosts pulled together all the perfect strings for this surprise party. The waiters went out of their way to make sure we didnt have to worry about a thing. 10/10 service. I ve dined at some of the best restaurants in the world and when I say the service was out of this world - I m not exaggerating. My friend received a warm, wet cloth so his hands don t get dirty from his burger. Our cocktails were served in such a cute way - 3 separate servers came at the same time, shook the glasses, and poured it all at once. The CHEF came out to sing our friend happy birthday. The general manager came by and asked if everything was perfect as well. So when I say from the bottom of my heart THANK YOU to this restaurant I mean it!!! I will be bringing EVERYONE here from now on. Top notch! I wish I could give more than 5 stars!!!! -Nina
Date: 7 months ago
Review №156
Rating: 5
Had a great experience while dining here! The food and atmosphere were amazing! Our server Isabella (Bella) made the evening perfect, she was very attentive to our needs! We will definitely return and ask for Isabella to be our server.
Date: 7 months ago
Review №157
Rating: 5
We were very impressed with Firebirds on our first visit, especially as it was their first official night being open. We ve eaten at other locations so had every expectation it would be good but the super friendly staff and the cool vibe really make this location special. The food was excellent and we look forward to many future visits.
Date: 7 months ago
Review №158
Rating: 5
Food and experience are excellent! Flavors are bold and fresh. Staff is extremely attentive and really made my experience extraordinary!
Date: 7 months ago
Review №159
Rating: 5
Date: 8 months ago