Omni PGA Frisco Resort

Review №1

Rating: 5

I stayed at the Omni PGA Frisco for a few days during a conference and had a fantastic experience. Although there was a bit of a line at check-in, the staff was extremely attentive, even offering cold water while we waited. The process was quick and efficient, and the resort itself is immaculate. One morning, I ordered breakfast from Starbucks, and to my surprise, the front desk called to ask if it was a good time to bring it to my room I expected to go down to pick it up! The customer service and attention to detail are incredible. Everything, including the rooms, was spotless, and the views were stunning. With amazing amenities like several bars, restaurants, and shopping, I highly recommend this hotel!

Date: 3 days ago

Review №2

Rating: 4

Wow just wow! Such a beautiful hotel! We had our anniversary here over the weekend and it was absolutely beautiful! Staff was friendly, everything was amazing! The room was beautiful, clean, the bathtub OMG!!!! Tiffany Henson and all of the staffs that helped were absolutely amazing! However one issue was the drinks at the adult pool a tad pricy and it was very watered down! But overall One of the best staycations yet!!!!

Date: 4 days ago

Review №3

Rating: 5

Date: 6 days ago

Review №4

Rating: 5

Date: 6 days ago

Review №5

Rating: 5

Date: 6 days ago

Review №6

Rating: 5

Date: a week ago

Review №7

Rating: 1

If I can hear the lyrics to the music from your event, inside my house, nearly two miles away, imagine what that sounds like in one of your hotel rooms

Date: a week ago

Review №8

Rating: 1

Trying to put my kids to sleep on a Wednesday night and none of them can go to bed because there is music so loud it is vibrating their beds. Call the cops to file a noise complaint thinking one of the neighborhood teenagers is throwing a party. Turns out it s coming from the Omni, a hotel that is two miles from our house.

Date: a week ago

Review №9

Rating: 5

This location is breathtaking. I go here often to clear my mind.

Date: a week ago

Review №10

Rating: 4

Date: a week ago

Review №11

Rating: 5

Date: a week ago

Review №12

Rating: 5

Date: a week ago

Review №13

Rating: 5

Date: a week ago

Review №14

Rating: 3

Customer service is subpar. Seems that staff has no clue what hospitality is. Very very few staff members were truly helpful. All of them were staff members that worked in valet positions. Nearby activities: It s far out from anything worth while outside of Hutchins BBQ

Date: a week ago

Review №15

Rating: 5

I cannot say enough wonderful things about this resort! This past weekend was my second time staying here and we have decided we have to make this an annual tradition. From the food to the rooms to especially the service, everything here is exceptional. We came for my husbands birthday and they made us feel so special. Blair at the pool was amazing, but honestly we had great interactions with everyone who works at this property; you can tell the employees truly enjoy working here. You have to eat at Trick Rider - great steaks and fun atmosphere - our server there was wonderful and made us feel like we were his only table. This was mostly a couples trip, but the last day we had our 3-year old son come over as we live locally and he loved the pool/splash pad and the ice cream shop, so I also feel this property is great for families and kids! I am already looking forward to coming back!

Date: a week ago

Review №16

Rating: 5

Date: a week ago

Review №17

Rating: 5

Date: 2 weeks ago

Review №18

Rating: 4

Price was great for a 5 star hotel, and it is very close to the PGA. The whole hotel feels clean, and the rooms are one of the best, but this isnt the best golf resort. The hotels location though was close to the PGA, was located close to a community and it felt odd.

Date: 2 weeks ago

Review №19

Rating: 5

Best hotel in years

Date: 2 weeks ago

Review №20

Rating: 5

Date: 2 weeks ago

Review №21

Rating: 5

We just completed a stay at the beautiful Omni resort in Frisco. The service and property were wonderful. Special thanks to valet attendant, Ayden, for taking care of us.

Date: 2 weeks ago

Review №22

Rating: 5

Date: 2 weeks ago

Review №23

Rating: 5

Beautiful location, lovely experience, and amazing customer service Staff is always kind and welcoming, always jumping through hoops for their guests. Rooms: Rooms were neat and clean. Great room service. Safety: Safe and secure location. Slept easy with the stress and worry free surrounding environment.

Date: 2 weeks ago

Review №24

Rating: 3

This resort blasts music constantly. You cannot even sit on your balcony and have a conversation or sit on the resort patio and enjoy quiet time because of the noise pollution. Even in our room it is loud. If you enjoy that, it s a beautiful resort.

Date: 2 weeks ago

Review №25

Rating: 5

Everyone on the staff here is great! Absolutely the best place I have ever stayed!!! Rooms: I stayed in the Ranch Houses, they were absolutely amazing! Thank you Omar and the whole team that took care of us, y all did an amazing job! Best rooms and service I ve ever had! Nearby activities: Spa, golf and swimming Safety: Safe for all! Food and drinks: Great food! Noteworthy details: PGA Golf Course

Date: 2 weeks ago

Review №26

Rating: 5

Date: 2 weeks ago

Review №27

Rating: 5

The service, style, and amenities are what you would expect at this price point. All very good. Weve been twice, and we will be back again.

Date: 2 weeks ago

Review №28

Rating: 5

My husband and I just came here on a day pass for the pool and Blair was amazing! She had great service and awesome attitude. We had so much fun, highly recommend!!

Date: 2 weeks ago

Review №29

Rating: 5

Extremely nice and new hotel. Food is top notch and fresh. Staff were extremely friendly. We rented a cabana at the family pool and were blown away by the level of service and detail from the poolside attendant, Bill. Bill constantly was checking on us and thinking ahead of how to make the experience most enjoyable, e.g., bringing us waters (without asking) as we got our kid in the stroller to go on a walk. We will definitely be returning!

Date: 3 weeks ago

Review №30

Rating: 5

We visit here through resort pass and the service that Bill provides is top notch! Poolside service and attentive to not just us but everyone he serves! He does this with a great attitude and a reason for us being a repeat customer here! The food is also great and again, all the staff are 5 stars. We wouldn t consider another location to relax poolside!

Date: 3 weeks ago

Review №31

Rating: 4

My husband and I had a spa day at Mokara. The co ed space was large, comfortable and relaxing. Great massages and amenities, including a pool only for those visiting the spa. At the end of the day I forgot my swimsuit in the spa. The next morning, the hotel concierge was very friendly and confirmed with the spa they had the swimsuit and gave it to security, but yet they were never able to locate it. My husband and I look forward to returning for another spa day.

Date: 3 weeks ago

Review №32

Rating: 5

This place is awesome all the way around! Gf is fantastic and the spa was amazing! Tequila was my massage therapist and she was phenomenal! Highly recommend!

Date: 4 weeks ago

Review №33

Rating: 1

Date: 4 weeks ago

Review №34

Rating: 5

Date: a month ago

Review №35

Rating: 5

Best Resort in DFW

Date: a month ago

Review №36

Rating: 5

Date: a month ago

Review №37

Rating: 5

Amazing! Beautiful resort from the grounds to the rooms. Service was on point at every stop. Restaurants are serving delicious food. Several pools to choose from including the adults only. Highly recommend, you should go now!

Date: a month ago

Review №38

Rating: 5

Best Omni I have ever seen. It s a great place to stay in Frisco

Date: a month ago

Review №39

Rating: 5

Booked a room here for my husbands birthday. Overall it was a fantastic experience. Mostly Exceptional service, delicious food and drinks. The entire resorts grounds are absolutely stunning. You must eat at Trick Rider!

Date: a month ago

Review №40

Rating: 5

Such clean rooms, kind staff, and a fun drone show!

Date: a month ago

Review №41

Rating: 5

Date: a month ago

Review №42

Rating: 5

Havent stayed overnight just yet, but I have been here for several events. Always great service and fun offerings close to home.

Date: a month ago

Review №43

Rating: 5

Food and drinks: The adult plunge pool was fabulous! The view was perfect and there was a great drone show in the evening Saturday night. The pool service was phenomenal. We got a pizza and had chips & guac and appreciated how delicious they were! Great drink selection. The best vibes! It s a given that the rooms are crisp, and the decor was as well.

Date: a month ago

Review №44

Rating: 5

Date: a month ago

Review №45

Rating: 5

Date: a month ago

Review №46

Rating: 5

Date: a month ago

Review №47

Rating: 3

Everything was great except for the overnight valet. It wasnt even busy, and he had an attitude and acted as if he owned the place.

Date: a month ago

Review №48

Rating: 5

We had a cabana day at the adult pool and had a wonderful time! Will was our server and he was very attentive & stayed on top of our orders. All of the food & drinks were delicious and delivered promptly. Amazing staff.

Date: a month ago

Review №49

Rating: 5

Date: a month ago

Review №50

Rating: 5

Ok where do I start. Oh, I know From the moment I drove up to the resort. All of the valet guys were super friendly and helpful. It was great customer service to offer me a cold bottle of water as I was checking in and again while departing each time. This Texas heat be heating up real good so staying hydrated is very important. I wish I had exact name but they were ALLLL very helpful and nice. I proceeded into the check in desk and was greeted by Breanna (Bre) who also made me feel welcomed and assisted me with my reservation and getting checked in and placed into a room that would allow my to have a wonderful experience for my birthday stay which I shared with her. What blessed me the most was the extra mile Bre took by sharing my birthday with the concierge staff member Mel. Mel ordered a special delivery to my room that warmed my heart tremendously. This over night stay was special to me. It was a retreat for myself to turn off the noise and just BE Breathe and Chill. Staff members Tyler (entrance bar), Bre (front desk), Mel (Concierge), Jamie (Apron restaurant), Hispanic gentleman working early hours at the adult pool. I can t remember his name was so sweet in offering to take some pics for me. These members made it possible to just Be Breather and Chill. They made it hard for me to leave. I can t wait to come back. Top notch service and experience and stay! 5 stars +

Date: a month ago

Review №51

Rating: 5

Beautiful resort and the staff was amazing!

Date: 2 months ago

Review №52

Rating: 5

Date: 2 months ago

Review №53

Rating: 5

Date: 2 months ago

Review №54

Rating: 5

Date: 2 months ago

Review №55

Rating: 4

Upscale resort on an expansive golf course with beautiful surroundings and open skies. Had the opportunity to stay here a couple days for a business event. Rooms were nice although this place can sometimes be a maze but you can be rest assured to get your steps in! Food options are limited. Coffee bar was good and breakfast was decent at The Apron although not very tasty. Lunch and dinner served as part of the work event was good. I was not advised of the $35/day resort fee upon check in, $25/day parking fee is unwarranted and they forgot to take my license plate number during check in and when asked they said they might slap a violation when I checked the car later but not to worry they can take it off but why not avoid giving the violation when it is their error in the first place (they also forgot to give me back my credit card!) Rooms: Comfortable large rooms yet finding them ins a maze. Could possibly use a few more signs - encountered multiple people that seemed lost! Nearby activities: Lots of options - Yoga, day trips, fun activities for kids, Walkability: You will get your steps in! Be prepared for lots of walking around this place! Food and drinks: A small number of options but decent yet pricey (as expected) Noteworthy details: $35 resort fee and parking is $25 overnight (at the time of writing this review) - this parking fee is totally unwarranted IMHO

Date: 2 months ago

Review №56

Rating: 5

Beautiful pools, very good atmosphere. Rooms: They are super comfortable and clean Food and drinks: All very rich

Date: 2 months ago

Review №57

Rating: 5

Great place all around. Full of great amenities. Be prepared to walk a couple minutes to your car unless you do valet, although they do have golf carts and shuttles taking you everywhere you need to go. I don t mind the walking, just thought I d mention it. For as luxurious as the place is, expected a little more from the rooms in terms of size and features.

Date: 2 months ago

Review №58

Rating: 5

This is a gorgeous resort, and was a wonderful place to hold a conference. The banquet hall manager was very accommodating to my dietary restrictions. All the staff were kind and helpful, and the bartenders were very knowledgeable. Food and drinks: There were sugar and sugar substitute free drinks I could have, but not many gluten free options on the various menus for my restricted diet, which is pretty normal for me. Fortunately there are many restaurants in the area.

Date: 2 months ago

Review №59

Rating: 5

Date: 2 months ago

Review №60

Rating: 5

Date: 2 months ago

Review №61

Rating: 5

Date: 2 months ago

Review №62

Rating: 5

10 out of 10 I recommend this hotel stay! It is absolutely stunning! We are locals and this is one of the most beautiful hotels in the DFW area in my opinion. There are only 6 floors so it s not overwhelming which I appreciate. The food everywhere was delicious! The service and kindness were exceptional with every experience. I want to highlight Kirsten at The Apron restaurant. She knew it was my birthday and she went above and beyond to make me feel special. We are already discussing our next stay here!

Date: 2 months ago

Review №63

Rating: 4

Rooms: Great rooms, Great view. Just make sure they honor the rooms you booked in the first place. I was disappointed on my check in. Rooms

Date: 2 months ago

Review №64

Rating: 5

Food is amazing, course is amazing but im bad =(

Date: 2 months ago

Review №65

Rating: 5

There are a LOT of toll roads here so carpool if youre here for a conference or with a big family. Otherwise, the rooms are very nice and the staff is friendly and helpful. A great experience.

Date: 2 months ago

Review №66

Rating: 5

Great rooftop pool. Excellent service, drinks, and food. The hotel is very clean at all times and has beautiful additional pools and common areas. Love music during the week at the lobby bar you shouldn t miss.

Date: 2 months ago

Review №67

Rating: 5

Clean hotel, great views and service at the Rooftop bar. Live music during the weekdays at lobby bar and good service as well. Excellent valet guys.

Date: 2 months ago

Review №68

Rating: 5

service at bluestem was phenomenal always a great time and enjoy the people that work here

Date: 2 months ago

Review №69

Rating: 2

The parking sucks!!!!!! The shuttle service is non-existent. One older black man worked. Thank goodness for him but after that NEVER SAW ANYONE ELSE. You have to walk a half mile to your car unless you pay your firstborn child for valet. Shuttle service where????? Walkability: Terrible

Date: 2 months ago

Review №70

Rating: 5

We had a wonderful July 4th celebration with friends and family.

Date: 2 months ago

Review №71

Rating: 5

My wife and I stayed at the Omni PGA Frisco for our 45th anniversary. We both loved the Resort. Our suite was very comfortable with a great balcony. Wonderful restaurants, our favorite was the Trick Rider. Great pool and excellent service. We really enjoyed the 4th of July festivities with our family. We want to give a special thank you to Tiffany Hanson for making our stay extra special and Chris Hartley who took great care of us from the moment we pulled up to the Resort. Thanks again and we look forward to our return. Mark & Beth

Date: 2 months ago

Review №72

Rating: 4

I had a great time playing and staying. I will be back!

Date: 2 months ago

Review №73

Rating: 5

Beautiful property with Beautiful people!! Special shout out to Ben (Shuttle driver) Tiffany (Loyalty Ambassador) Jacob (Front desk manager) Jordan (Guest Services Manager) Those are just a few that made my stay super special! I can t wait to be back!!

Date: 2 months ago

Review №74

Rating: 5

We had a girls day and purchased the spa day pass and it was awesome. The facility is clean. Everyone was super nice and helpful. Free cold water to drink. Lots of amenities in the spa like shoes, brushes, shampoo and etc. The sauna was amazing! Free valet if you have a day spa pass and the food was delicious and reasonably priced in the cafe. I cant wait to go back.

Date: 2 months ago

Review №75

Rating: 5

Date: 3 months ago

Review №76

Rating: 5

Walkability: Huge place in doors. Long way to meeting rooms Rooms

Date: 3 months ago

Review №77

Rating: 5

Date: 3 months ago

Review №78

Rating: 5

Came here for our 5 year wedding anniversary weekend since weve had wonderful dining experiences here. Great service! Great staff. Highly recommend. After check-in, my wife promptly left for the spa since she scheduled a facial earlier that week, along with hours of other spa services for us. While she pampered, I went to the Apron Kitchen + Bar to have a beer while they readied our room that wasnt quite ready upon our 12:45 pm early check-in. After two rounds of beer, our room was ready and I went up to set up our stuff. Upon going into the room, I was surprised to find out they had upgraded our room to a nicer corner suite for our anniversary. This room has an amazing layout. Small entry leads into the living room which had floor to ceiling sliding glass doors that overlooked the main courtyard and golf course. The master suite had a connecting balcony with the living room and separate sliding glass doors for its room. Beautifully laid out and wonderfully decorated. My wife loved the plaid carpet and wallpapers. The bathroom was huge. Had a beautiful soaking tub and a separate giant shower with step bar in the corner to help rest a raised foot for shaving. Toilet did run, so you had to jiggle three handle a lot to get it to stop/fill up. One complaint about the room, was that you could hear the courtyard music all night/morning. Either need better windows, or lower music settings after midnight. After I got us all settled into the room, I got dressed for the spa and met my wife in the nail salom for our pedicures. We both did the 80 minute pedicures and loved everything about our technicians. Great job! From there, we checked into the spa down stairs and sat in the coed lounge which has drinks and great chairs. We waited maybe 5 minutes before our masseuses came for us. We did the 80-minute couples massage and they did wonderful. From here, we stopped by the Green Cactus Cafe for some quick easy bites and cocktails before getting showered up and on to our 7:45 pm dinner reservations at Ryder Cup Grille. I was the only patron in the inside seating area and I ordered my appetizer, food, and cocktail about 5 minutes before my wife joined. Once she joined, she ordered her cocktail and we waited another 30 minutes before our quick refreshments showed up. I understand our drinks we ordered were the custom non-spicy versions of the Passionfruit margarita, but service should be a wee bit faster. Had the pineapple pizza, hummus plate, and margaritas and they all were spectacular. The pizza kinda basic, but still tasty. After showering and pampering, we started to walk to the the Ryder Grille for dinner, but we were maybe only a minute in before a golf cart asked if we needed a ride anywhere, to which we graciously accepted. Dinner was fabulous as always. Tonight, I had the IPA and the wife had the Sweet Tea Smash for our drinks. We started with the street corn Caesar salad split, which was amazing. But of course, Chef Rafael, had an off-menu avocado appetizer stuffed with chicken & cheese, and piled high with toppings. My wife absolutely loved this! Than you. From here we split the pork chop with arugula, which was perfect. For dessert, they brought out this monsterous platter with bread cake, vanilla ice cream, churros, strawberries, cowboy cookies, and pecan pie. Absolutely delicious! Made our anniversary perfect. From here, we were too stuffed to play the par 3 night course and cancelled our tee time and went back to the room just in time to catch the drone show. Our 4th floor balcony overlooking the courtyard provided the perfect vantage point to the show. This was so cool! The next morning, we slept in and then ordered in coffee and breakfast from Apron Kitchen + Bar. Great food and service. After that we packed up and called the front desk for a luggage cart. They provided us a 15-20 minute wait time. After 45 minutes of waiting, we checked out via phone, grabbed our bags, and carried them out. They were super backed up. Valet wasnt too bad of a wait. Overall, loved everything about our stay.

Date: 3 months ago

Review №79

Rating: 4

Date: 3 months ago

Review №80

Rating: 5

Date: 3 months ago

Review №81

Rating: 5

Date: 3 months ago

Review №82

Rating: 5

Great venue, staff is helpful, food is delicious, amenities are fabulous

Date: 3 months ago

Review №83

Rating: 4

This place is mostly very good, but just not great. Everything is brand new which is nice. Rooms were good. Staff were great. Pools were nice, but small in my opinion. Plenty of food options. Good place for families (drone show was a nice touch). The West Course 18 was solid, but overpriced when compared to some of the truly great golf courses across the U.S. The downside, and a big one for me, is the location. The surrounding landscape is dotted with track home communities and city streets, and nonstop air traffic overhead. I don t know if it s feasible to plant enough trees/shrubs to block those views. So with the JW Marriott San Antonio also an in-state option, we probably won t return to the Omni.

Date: 3 months ago

Review №84

Rating: 5

Sarah at the swing truck is awesome, and she has a solid golf swing Food and drinks: Sarah serves the food and drink with excellence Rooms : 5/5 |

Date: 3 months ago

Review №85

Rating: 5

What an amazing experience! I was recently here for a few days for work. The resort is new and not lacking anywhere. The staff was extremely hospitable and professional. The resort itself has great dining options and with just a short walk to the PGA district you have a bunch more options. The courses were great as well. We even got to see the NBA finals on the huge outdoor screen from the dance floor putting green, what could be better than that. This is an incredible spot for work trips, family or any type of get away. I hope to make it back some day! Highly recommend Food and drinks: Numerous high quality and diver s food options!

Date: 3 months ago

Review №86

Rating: 4

Date: 3 months ago

Review №87

Rating: 5

Lovely spa, very clean and luxurious. The spa and adult pool are great.

Date: 3 months ago

Review №88

Rating: 5

Date: 3 months ago

Review №89

Rating: 5

Was impressed with staff and facilities. The room was very nice. Excellent selection of restaurants and activities. Beautifully maintained. Golf course is gorgeous. Rooms: Rooms are well-appointed, clean, and have great amenities. Had a nice view of the golf course. Food and drinks: Enjoyed lunch at the Apron...food was vzey good The Lookout bar was busy ..lots of nicz seqting. Great ambiance.

Date: 3 months ago

Review №90

Rating: 5

Date: 3 months ago

Review №91

Rating: 1

very poor experience - multiple requests for room cleaning went unanswered.

Date: 3 months ago

Review №92

Rating: 5

Date: 3 months ago

Review №93

Rating: 2

Date: 3 months ago

Review №94

Rating: 3

Date: 3 months ago

Review №95

Rating: 4

Great hotel, unfortunately in the middle of nowhere. If you dont play golf, the only thing left is the great pools. Prices in the restaurants/bars are totally overpriced, $17 for a glass of Chardonnay. To Frisco or Dallas you need a rental car or an Uber.

Date: 3 months ago

Review №96

Rating: 3

Love the Omni, but that said, a hotel that is a year old, wanted to give some feedback on how to improve. 1. Turn the country music off during quiet hours. There is no need to be playing it through the night when guests are trying to sleep or early morning when we want to sit out on our balconies and have our coffee and be peaceful. 2. Tone down all the activities you always have going on, especially for kids. Too much of a good thing sometimes isn t a good thing. This is a resort where people come to relax and with all the activities constantly going on, it is too much overstimulation. 3. Bring the room rates down a bit. The rooms are nice, clean but on the smaller side and half the rooms have no balconies. 4. Don t charge a parking fee. Other than those four things, the Omni does a great job and the staff is always very kind, helpful and friendly.

Date: 3 months ago

Review №97

Rating: 5

Noteworthy details: The service the staff gave was outstanding. Rooms

Date: 3 months ago

Review №98

Rating: 5

Date: 3 months ago

Review №99

Rating: 4

Very well decorated hotel. Back patio area reminiscent of Hill Country. Golf lovers paradise.

Date: 4 months ago

Review №100

Rating: 5

Rooms: Great beds - great bathroom - loved the view of the Fairway Suite. Outstanding ! Nearby activities: Endless selection Food and drinks: Outstanding taste, presentation, and service !!!

Date: 4 months ago

Review №101

Rating: 5

Loved this place. So serene and clean. The staff is super friendly and has such a nice pool and view. Definitely a nice place for a staycation

Date: 4 months ago

Review №102

Rating: 4

Nice resort but very little to do around the property. Rooms were amazing! Rooms: Rooms were very nice Rooms : 5/5 |

Date: 4 months ago

Review №103

Rating: 5

This resort was everything that we hoped for and much more! Its truly a golfers paradise. We stayed 3 nights with a group of friends to celebrate my husbands 40th birthday. The staff went above and beyond to make our stay special including some birthday surprises. We were really blown away! Penny, resort guest experience and activities planner, was very friendly, attentive, and incredibly helpful. All of the staff was extremely friendly and welcoming. The resort is absolutely beautiful! There is so much to do. We wish that we would have had more time. We played the Fields House Ranch course and it was everything that we had hoped for. Our group had a lot of fun staying busy with all of the different golf activities including the dance floor, the swing, and the hitting bays. When we werent golfing, we really enjoyed the pools and sitting in the rocking chairs around the fire pits. The resort really does have a wonderful setup. The food and drinks were delicious. Everything about this resort was exceptional! Along with how incredible the amenities are, we were treated with so much kindness and care. It was a perfect birthday celebration for my husband. We will be back some day!

Date: 4 months ago

Review №104

Rating: 5

Excellent food, service, views and atmosphere! Don t miss out on the Adult Rooftop pool! Absolutely stunning!

Date: 4 months ago

Review №105

Rating: 5

Date: 4 months ago

Review №106

Rating: 5

Date: 4 months ago

Review №107

Rating: 4

Noteworthy details: Do you hate polka music? If so...then hope this resort decides not to play it...or any other musical genre you dislike. Including country music. Because you cant escape the Omnis choice of loud music in the commin areas. The same loud recorded song blares in the lobby. And simultaneously outside on the back patio. And across the pool area. And along the walkways between buildings. And on the outside restaurant patios. And over the outside putting greens. You literally cannot get away from it unless you get in your car and leave or plug your ears. Good luck going back to your room if youre trying to take a nap or take a work call. Someone in property management decided for their visitors that quiet was not an option, and that everyone was going to listen to an onslaught of steadily blaring music, whether they liked it or not! Know before you go...

Date: 4 months ago

Review №108

Rating: 4

Beautiful place with great views. The suite my wife and I stayed in was amazing. If you are looking to do things outside of the resort, you will have to drive a ways out, but the resort has so much to do including some planned free activities that we never left. Although very nice it is very expensive. Food and drinks were delicious, but were pricey and there arent restaurants nearby to go to instead. Also, there are alot of taxes and fees added at the end of your bill increasing the cost to stay i.e. Texas Occupancy fee which is strange since we live in Texas. Parking is also another fee as you have to pay to valet or pay to self park. For how much you must pay to stay there it would be nice to have more included. Overall though great place and all staff were kind and greeted you when you walked by. I recommend going, but prepare your wallet $$$ Rooms: The suite was amazing with a huge shower Food and drinks: All food and drinks tasted really good, but are high in cost

Date: 4 months ago

Review №109

Rating: 5

I had an absolutely amazing time celebrating my birthday weekend at Omni PGA. One of the things I always appreciate about the Omni Brand besides the comfortable beds is the amazing customer service. Kayla especially made it a birthday to remember. Kristi was amazing during morning yoga! Omar and Mason also provided exceptional customer service during my stay. Will definitely be returning!

Date: 4 months ago

Review №110

Rating: 5

Outstanding! Omni continues to raise the bar, service was top notch from the start. Thank you Jordan and to the rest of the staff for making our stay so great!

Date: 4 months ago

Review №111

Rating: 5

Food and drinks: The food by the pool was high quality, and it tasted great. Service

Date: 4 months ago

Review №112

Rating: 4

Chis Farber, the GM of restaurants at the PGA Omni was absolutely incredible. His staff at each of the hotel s restaurants reflect his leadership, and hands-on commitment to stellar customer service. We saw him quite literally Everywhere on the huge campus always working Hard, but always taking the time to welcome, chat with, and service guests. I wouldn t be surprised if he were given the Tiller of the Ship over the entire facility. Our staycation was terrific, and we ll be back again.

Date: 4 months ago

Review №113

Rating: 5

Was there to play golf early last week and a young lady by the name of Hailey helped me. She was a delight. Smile on her face, warm welcome and goodbye. She also helped me with a food recommendation. Thank you Miss Hailey.

Date: 4 months ago

Review №114

Rating: 5

Date: 4 months ago

Review №115

Rating: 3

Date: 4 months ago

Review №116

Rating: 5

Date: 4 months ago

Review №117

Rating: 2

For a Resort style hotel, I was very disappointed. The staff working was Awesome, friendly and very helpful. They were by far the best part of the place. The rooms for that kind of price, very disappointing. If you are going to call yourself a resort then you cannot have these basic pools. Very disappointed. I am not into golf do that was wasted on me. Not much else around the hotel so food choices were limited. Luckily I was there on business. I would have been even more disappointed had I gone here for vacation. Rooms: Disappointing

Date: 4 months ago

Review №118

Rating: 5

Date: 4 months ago

Review №119

Rating: 5

If you dont golf, theres not much else to do. All the rooms were sold out, but none of the pool bars were open. That said, it was a good site for a large trade show. Rooms: Great, nicely appointed. Nearby activities: Non assistant Food and drinks: Good, but not great and definitely overpriced.

Date: 4 months ago

Review №120

Rating: 5

Top Notch all the way Rooms: Spacious Rooms : 5/5 |

Date: 4 months ago

Review №121

Rating: 5

Phenomenal place and staff

Date: 4 months ago

Review №122

Rating: 4

Date: 4 months ago

Review №123

Rating: 5

Date: 4 months ago

Review №124

Rating: 5

Adric at the PGA Store was super helpful, and accommodating, and helped us find the right apparel, along with recommendations! Super friendly and awesome customer service! Katie with Blue Lacy Mercantile was equally helpful and provided additional insight for our party! Very happy with the service, over & above service that was provided!

Date: 4 months ago

Review №125

Rating: 1

Was charged 8 months later for The Swing due to issues on their end.

Date: 4 months ago

Review №126

Rating: 5

Date: 4 months ago

Review №127

Rating: 5

Wow what a great experience! Beautiful property and everyone was awesome! Will definitely be back!

Date: 4 months ago

Review №128

Rating: 5

It was absolutely amazing very spacious rooms, friendly staff, amazing food and atmosphere would highly recommend staying here if your down in frisco best vacation ever!!! This was the best hotel weve ever stayed at!!! Rooms: Very large rooms very nicely setup huge shower and vanity!! Safety: Very safe environment wheelchair friendly and the staff is always friendly and kind and willing to help with your needs! Food and drinks: Great drink selection! And amazing food we didnt want to leave it was absolutely amazing!!!

Date: 4 months ago

Review №129

Rating: 5

Staff was wonderful. Great place to stay and food was excellent

Date: 4 months ago

Review №130

Rating: 5

Beautiful property. The service was outstanding during our stay. The golf course was in great shape. Very challenging.

Date: 4 months ago

Review №131

Rating: 5

Date: 4 months ago

Review №132

Rating: 4

Amazing staff! Room was not swept & shower was not draining very well... but beautiful overall! Beds were amazing!

Date: 4 months ago

Review №133

Rating: 5

Date: 4 months ago

Review №134

Rating: 5

Amazing resort - top service and fantastic golf- too bad today we were rained out

Date: 4 months ago

Review №135

Rating: 5

Absolutely beautiful hotel, service was above and beyond what we expected. The sincere greeting when we arrived was appreciated after a days travel. All of the employees we came in contact with was genuine. The grounds of the hotel are nice for a walk, or relaxing by one of the many seating areas with fire pits that have a great view. The food at the restaurants were delicious. We will definitely plan to stay at the OMNI again!

Date: 4 months ago

Review №136

Rating: 5

Date: 4 months ago

Review №137

Rating: 5

Date: 4 months ago

Review №138

Rating: 5

Their employees are first class and those at the pool serve very well, those who dress in black are very attentive.

Date: 4 months ago

Review №139

Rating: 5

Date: 4 months ago

Review №140

Rating: 5

Date: 4 months ago

Review №141

Rating: 5

Awesome

Date: 5 months ago

Review №142

Rating: 5

Great place. The lobby was great! The roof top pool gas amazing views. The staff was so helpful and friendly. One tip the upper room hallway can get confusing to find your room. The rooms are all down short hallways so you can sometimes miss the reall hall way.

Date: 5 months ago

Review №143

Rating: 5

Date: 5 months ago

Review №144

Rating: 5

Wonderful environment

Date: 5 months ago

Review №145

Rating: 5

Date: 5 months ago

Review №146

Rating: 5

Date: 5 months ago

Review №147

Rating: 4

Excellent place, very nice, very comfortable and very pleasant and very excellent service and customer service Rooms: Very beautiful very nice and excellent rooms and good room service Nearby activities: Very good experience and very good fun, very pleasant Safety: Very good security excellent service Walkability: Excellent very good Food and drinks: Very exquisite meals and very delicious dishes and highly recommended

Date: 5 months ago

Review №148

Rating: 2

First and foremost the grounds, and the room were absolutely beautiful no complaints whatsoever and the absolute only reason my wife and I did not rate it lower. Now for why it s a 2 star review. The last day of our trip for context At 8:30 AM in the morning while in the shower, unaware, my wife was awakened by someone trying knocking then trying to enter our room. Thankfully, the metal metal flap was up so they were not able to get in. I called down to the front desk. The gentleman seemed understanding and Told me Paxton would be calling me as soon as he got in. Check out time was 11 so by 10:15-10:30 I was getting frustrated. We hadn t heard anything on the matter. I took it myself to call the corporate and file a ticket and said she would reach out to the resort directly about the situation. her last words were if there s actually did happen I m so sorry. I was dumbfounded at this point. 11 o clock Came and went and no one reached out to us. So since the corporate ticket said it could take up to three days we just went ahead and left. On the way home someone from on PGA called us very apologetic trying to explain the scenario that the housekeeper thought the room was empty, that they Got it mixed up with the opposite room. The one problem with this copout is that both our room and the opposite room had do not disturb side on. My wife took her call so I didn t get a chance to understand their practices for barging in when rooms have do not disturb nor do they not have computer systems that show rooms that are occupied and not occupied . this person then went on to comp our valet. Which at the beginning of this, I didn t want anything other than them to account for the seriousness of the situation. But after hearing how they handled it and the lady, I spoke to that said if this happened, I m so sorry I feel like a lot more than a 47$ valet fee. And if they do reach out regarding the ticket that was created, I will say as much because this wasn t taken seriously enough. So beware of the customer service at this beautiful, stunning location.

Date: 5 months ago

Review №149

Rating: 5

This place is absolutely incredible. Perfect place for a date night or wedding anniversary. We really enjoyed our bottle of wine while overlooking the course with our friends!

Date: 5 months ago

Review №150

Rating: 5

Date: 5 months ago

Review №151

Rating: 5

Nice and spacious.

Date: 5 months ago

Review №152

Rating: 3

For the price, not worth it. The grounds are beautiful, the front desk staff was friendly, the adults only pool on the roof has a great view. That said, the rooms are very small, minimal space to work, eat, no mini bar etc. We had to ask for additional coffee pods + towels multiple times before being services. Hours posted for the amenities and shops are inaccurate and staff seemed confused / uninformed of resort happenings like happy hours, menu items etc. Underwhelming to be honest.

Date: 5 months ago

Review №153

Rating: 5

Date: 5 months ago

Review №154

Rating: 5

Date: 5 months ago

Review №155

Rating: 5

We golfed over the weekend at OMNI Frisco PGA. The hotel and golf course is amazing. The service staff were very helpful and professional. Enjoyed the Fields Ranch golf and the Swing par 3 course. Restaurants at the hotel were excellent. Bar service was fun and the fire pits were great for the evening. Room linen service was also top notch. Would recommend.

Date: 5 months ago

Review №156

Rating: 3

For the price, an underwhelming experience. The grounds are stunning, the finishes are stunning. But there is no mini bar in the rooms. I paid extra to have a balcony room and the view was of the front parking lot...had I known, I would have passed. Theres also a gazillion hallways to navigate to your room if it is far from the elevators. As a rewards member they give you 1 drink card/pass but its silly if you are a couple. My room included a breakfast credit but we were never told how to use it, so we didnt.

Date: 5 months ago

Review №157

Rating: 5

Date: 5 months ago

Review №158

Rating: 5

Date: 5 months ago

Review №159

Rating: 1

By far one of the biggest operations blunders I have ever seen. We waited in line for valet parking for 1:40 only to be directed to the main hotel valet then to be told it was closed. I personally witnessed one valet hand a patron his key and point to the lot with the comment it will be quicker if you go get it . Elderly patrons for the fundraiser/ gala we were attending were forced to walk in the rain. The hotel only stepped up to offer shuttle service when the 7pm event was to start. Jeff Smith, the GM, should strongly consider the employment of his Operations Manager and Valet Manager/ Service. There was no apparent leadership or effort made to direct attendees of the Gala or the Prom. To be told the prom was to have bussed students in and chose not to should result in a penalty to them. The Omni owes a sincere apology and contribution to The Samaritan Inn. Weather nor the prom are excuses for the way this was handled. I have attended far larger events at comparable hotels/ venues and never experienced such. I STRONGLY advise looking for an alternative venue as the Omni PGA is still not at the level it should be.

Date: 5 months ago

Review №160

Rating: 1

I attended a banquet for 800 people the same night that the hotel had prom(s). It took 1 1/2 hours to get from the street to the valet parking, where we were told that valet was closed. We had to spend more time driving to another valet parking area that was also closed but the young man told us he would take care of us. Then we had to walk through the whole hotel to get to the ballroom where the banquet was already started and had to go through the area where the prom attendees were. We had to do the same route in reverse to leave. The hotel didn t have near enough parking or adequate access to the parking from the street. At least the food was good. Very disappointing experience overall. I won t go there again for anything. They can t handle crowds.

Date: 5 months ago

Review №161

Rating: 3

The beds are comfortable and rooms are clean which is vital when trying to get a good nights sleep. My review is more reflective of the spa and amenities within the hotel. The gym is sufficient for a few days but far too dark. It should have been in a room with windows which would provide natural light. I got a massage that was very average - Not close to being worth the price I paid. To top it off, I really wanted to use the Hot tub but it was more like a Warm tub of around 90 degrees and the jets do not produce pressure at all. A place to stay for golf or business, fine. But a place to go for the dining or spa services, I d look elsewhere.

Date: 5 months ago

Review №162

Rating: 5

Date: 5 months ago

Review №163

Rating: 4

Date: 5 months ago

Review №164

Rating: 5

Date: 5 months ago

Review №165

Rating: 4

Came here for a wedding. Everything was really nice and the staff was very friendly. My only complaint (and this seems to be a thing with all higher-end hotels/resorts) is that the bed felt like I was sleeping on a board. When I would go to get up after laying on the bed for a while, I would have to use the pregnancy technique of getting on my side first and then pushing up with my arms or else my back would really hurt. But other than the bed, everything else was great!!

Date: 5 months ago

Review №166

Rating: 5

Date: 5 months ago

Review №167

Rating: 4

Golfers paradise went for a company function food was good service was great my room was clean and more than accommodating and the staff were extremely friendly. And because of location, I was able to catch the eclipse in totality. Ok Im going to bump off one star because when looking into my folio I had a meal charged to my room that I didnt make Im sure this could and would be addressed but I had already turned in my expenses and to have to wait for the money to be credited really wasnt worth the time involved and Im hoping in the future when someone says charge it to my room they actually scan the keyboard not just ask if they want it billed to the room.

Date: 5 months ago

Review №168

Rating: 2

I m sorry but I don t see the hype of this place. The grounds are beautiful but the hotel itself is sub par at best and the food is just ok. For the price of everything I expected way more. The pay to park is a joke. As if they re not making enough money with their overpriced everything. The wait and bar staff were not good but the hotel staff were great.

Date: 5 months ago

Review №169

Rating: 5

Date: 5 months ago

Review №170

Rating: 3

Nice rooms.. the rest of the place Is meh unless you golf. Rooms: Room was good. Bed was outstanding. Walkability: This is what we did with our $40+/day resort fee. We walked around. Food and drinks: priced. the exception of the espresso martini, Meh and over pticed.

Date: 5 months ago

Review №171

Rating: 5

Date: 5 months ago

Review №172

Rating: 5

Very nice room with a view of the pool. The rooftop adult only pool was a fantastic place to unwind. Enjoyed walking around the property. There were multiple options for dinning/drinks which is good since it is kind of an isolated location. It is a 50 minute ride from DFW.

Date: 5 months ago

Review №173

Rating: 5

This is a beautiful hotel but 100 times more impressive is the staff. Hands down best conference and hotel staff Ive ever worked with or been around. Nearby activities: Golf was stunning Food and drinks: Not a ton of off-site options (yet) but the hotel made up for it with amazing onsite and conference food.

Date: 5 months ago

Review №174

Rating: 5

Date: 5 months ago

Review №175

Rating: 5

Very nice place

Date: 5 months ago

Review №176

Rating: 5

Date: 5 months ago

Review №177

Rating: 5

This place is crazy. I dont even golf and still had a blast. Getting here is a nightmare, road 380 is a war crime.

Date: 5 months ago

Review №178

Rating: 5

Stunning property! Incredible outdoors space offers several areas to enjoy fire pits, views of the golf course and pools. Does not feel like a convention hotel, 500+ rooms and very intimate. Fantastic food and bar offerings. Perfect get away for a weekend or your next meeting. Rooms have all the high tech amenities.

Date: 5 months ago

Review №179

Rating: 5

This hotel was fantastic. The staff was awesome, the food was great and walking around the property was sensational. I enjoyed it so much that I am going to learn how to play golf. The conference centre was excellent and is still in pristine condition. Thanks to the team at Omni PGA Frisco for looking after us so well.

Date: 6 months ago

Review №180

Rating: 5

It s so preppy in here

Date: 6 months ago

Review №181

Rating: 5

Date: 6 months ago

Review №182

Rating: 4

They ve come a long way in their first full year of business. The rooms are very nice. The service has improved significantly from my first stay. The golf courses are magnificent. If you re here to golf, you will not be disappointed. If you re here to be pampered or to eat you might be slightly disappointed. I was underwhelmed by the menu selection and level of service. I expected more. I just want it all to be as good as the golf. There are better restaurant selections but they re a twenty minute Uber ride away. I did love the coffee and service at their little coffee shop. I think that the rest of the staff and management could learn from the personal caring of the one barista that served me. If they all had her kindness it would be a true five star in my books.

Date: 6 months ago

Review №183

Rating: 5

Date: 6 months ago

Review №184

Rating: 5

Absolutely beautiful place with amazing staff! I was at a conference in the hotel and was absolutely blown away with how friendly the staff was and how clean the rooms were. Food and drinks: Extremely great food! The BBQ we had while at the hotel was some of the best Ive had ever.

Date: 6 months ago

Review №185

Rating: 4

Stayed here for five nights as a presenter at a conference. The facilities were top notch, the catering was excellent and the room was large, clean and comfortable. My only issue with the location is that theres not much nearby, so the typical I forgot something, let me pop to the store turned into an Uber ride.

Date: 6 months ago

Review №186

Rating: 4

New clean and modern hotel. Not cheap but very high quality. Only main issue is there is nothing around the resort. You need to have a car or use ride sharing everywhere.. Would be amazing if the resort had a shuttle to local area for visitors without a car. But has everything you need onsite including a couple of pools.

Date: 6 months ago

Review №187

Rating: 5

Great facility. The staff was attentive. Rooms were nice. Gym was well equipped. I was able to do my standard workouts that I normally do at Planet Fitness. Meeting rooms were perfect for our needs.

Date: 6 months ago

Review №188

Rating: 5

Date: 6 months ago

Review №189

Rating: 5

This is the second time weve stayed here and both times have been fantastic. My wife had a spa day that she said was amazing and I played golf on their West course. The course was in great shape, the caddy helped keep our score lower. The food is good, the atmosphere is good, its just a great place to stay.

Date: 6 months ago

Review №190

Rating: 5

Noteworthy details: Live music Service

Date: 6 months ago

Review №191

Rating: 5

Date: 6 months ago

Review №192

Rating: 5

Great location especially if you play golf

Date: 6 months ago

Review №193

Rating: 5

Date: 6 months ago

Review №194

Rating: 5

Date: 6 months ago

Review №195

Rating: 5

Date: 6 months ago

Review №196

Rating: 5

Date: 6 months ago

Review №197

Rating: 5

Beautiful place! Come visit you wont be disappointed!

Date: 6 months ago

Review №198

Rating: 5

Date: 6 months ago

Review №199

Rating: 1

Awful. Even if I was a golfer I would NOT stay here. Just get a day pass. I paid $700/night for a very basic room with no view. The hotel itself is dead. The food is awful, even at the restaurants. Service from beginning to end was absolutely terrible. I tried to do early check in and was told that I couldnt do it same day because of high occupancy. Then later was told that there was low occupancy so they closed the hotel restaurant early. No one knows whats going on. Service everywhere is absolutely horrendous. Food is really really bad. Rooms are very basic. Not even a microwave in the room. Total rip off. I will NEVER come back here. Rooms: Basic Food and drinks: Horrible

Date: 6 months ago

Review №200

Rating: 5

Date: 6 months ago