About the Company
rating: 4.2
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
Categories
- Restaurant
- American restaurant
- Bakery
- Dessert restaurant
- Dessert shop
- Family restaurant
- Takeout restaurant
Contact Information
Phone: +1 281-488-0822
Website: https://locations.thecheesecakefactory.com/tx/friendswood-162.html?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
Address: 1450 W Bay Area Blvd, Friendswood, TX 77546, United States
- Monday: 11 AM–10 PM
- Tuesday: 11 AM–10 PM
- Wednesday: 11 AM–10 PM
- Thursday: 11 AM–10 PM
- Friday: 11 AM–11 PM
- Saturday: 11 AM–11 PM
- Sunday: 10 AM–10 PM
Photos
Reviews
Review №1
Rating: 2
expensive, greasy, and bland. no wonder Amberlynn Reid goes crazy here
Date: a day ago
Review №2
Rating: 5
Date: a day ago
Review №3
Rating: 4
Date: a day ago
Review №4
Rating: 4
Date: 2 days ago
Review №5
Rating: 5
Delicious food excellent service and good prices
Date: 4 days ago
Review №6
Rating: 5
The fried chicken Cobb salad is delicious and nutritious! The orange chicken is phenomenal, probably better than any Chinese restaurant ever. Always great service in the bar area!
Date: 4 days ago
Review №7
Rating: 5
Date: 5 days ago
Review №8
Rating: 5
This time I tried Cajun Jambalaya pasta and 10/10
Date: 5 days ago
Review №9
Rating: 2
Visited yesterday for dinner. Remember food there as very good. Ordered Bang Bang chicken. Usually a signature meal from the Cheesecake factory. I was sadly disappointed in the overall of taste of this selection. It was not even close to what I remembered or expected. It was if the recipe had been changed adding to much curry spice and deleting what had originally made it desirable. Otherwise our meal was good and the service staff excellent. May return in a few years to try your restaurant again.
Date: 5 days ago
Review №10
Rating: 4
Went to try their happy hour burger, and it was pretty good. I love the decor of the restaurant and the cheesecake, of course!
Date: a week ago
Review №11
Rating: 5
Good service and the food was fresh and delicious. That shepherds pie was incredible made with llots of flavor.
Date: a week ago
Review №12
Rating: 4
Date: a week ago
Review №13
Rating: 4
Date: a week ago
Review №14
Rating: 1
They should be aware of the wait outside and go out and ask, we have 2 hours and it turns out that we were not on the waiting list
Date: a week ago
Review №15
Rating: 4
Good food but it takes awhile to come out.
Date: 2 weeks ago
Review №16
Rating: 4
Date: 2 weeks ago
Review №17
Rating: 5
Date: 2 weeks ago
Review №18
Rating: 5
Date: 2 weeks ago
Review №19
Rating: 5
Date: 2 weeks ago
Review №20
Rating: 5
Cheesecake was delicious like always!!
Date: 2 weeks ago
Review №21
Rating: 5
Date: 2 weeks ago
Review №22
Rating: 5
Date: 2 weeks ago
Review №23
Rating: 5
First time at this location. Service was prompt. Everything was perfect. One of my best restaurant experiences.
Date: 2 weeks ago
Review №24
Rating: 3
Order was wrong. Server was scarce, it was busy at dinner. But empty glasses for more than 15 minutes before even being asked, it a bit much Wheelchair accessibility: They accommodate
Date: 3 weeks ago
Review №25
Rating: 4
Date: 3 weeks ago
Review №26
Rating: 3
The food was mediocre it s obviously not a Michelin star restaurant, ghetto people (sorry ), excellent server, she was very caring her name was ray. One thing I found disgusting was that they leave the silver ware on the table without any wrapping which is concerning!
Date: 3 weeks ago
Review №27
Rating: 5
Date: 3 weeks ago
Review №28
Rating: 4
Overall food is good, coffee (honestly Ive had better), and service we had to tell the waiter that we were ready to order.
Date: 3 weeks ago
Review №29
Rating: 5
Date: 3 weeks ago
Review №30
Rating: 5
Date: 3 weeks ago
Review №31
Rating: 5
Great place to take the kids!
Date: 3 weeks ago
Review №32
Rating: 5
Salad was boring
Date: 3 weeks ago
Review №33
Rating: 4
Date: 3 weeks ago
Review №34
Rating: 3
The food originally came out burnt and had to be remade . Cheesecake was warm not refrigerated
Date: 3 weeks ago
Review №35
Rating: 5
God bless grandemente
Date: 3 weeks ago
Review №36
Rating: 5
Date: 4 weeks ago
Review №37
Rating: 5
Them cheese Cakes Man
Date: 4 weeks ago
Review №38
Rating: 5
Date: 4 weeks ago
Review №39
Rating: 4
Date: 4 weeks ago
Review №40
Rating: 5
I like the cheesecakes better than the food. We had some problems with the food, but the manager was very apologetic, and provided us with extra desserts
Date: a month ago
Review №41
Rating: 5
Date: a month ago
Review №42
Rating: 5
Be pick up service but please open up the parking spaces.
Date: a month ago
Review №43
Rating: 5
Date: a month ago
Review №44
Rating: 1
If I could rate the service lower I would. Stopped in to get cheesecake to go, and no one behind the counter could be bothered to acknowledge a customer standing in front of them. After several minutes of listening to their chit chat someone from the back came out and took care of my order. No matter your job description it takes little effort to say someone will be right with you, but I guess that would be asking too much.
Date: a month ago
Review №45
Rating: 5
We went when they were busy, we had about a 40 minute wait. The food was good. Its great that they have a diet friendly menu. We are counting calories, so it was great to have something calculated so we didnt have to over estimate. We got the chicken sandwich, the chicken chili, and a couple of kids meals. The food was good, but the chicken chicken chili was spicier than I anticipated. We ordered the sugar-free cheesecake and was disappointed that our waiter waited 10+ minutes to tell us they were out.
Date: a month ago
Review №46
Rating: 4
Service was amazing. The steak dish looked amazing but the taste was disappointing.
Date: a month ago
Review №47
Rating: 5
Date: a month ago
Review №48
Rating: 3
Date: a month ago
Review №49
Rating: 5
Date: a month ago
Review №50
Rating: 5
Excellent food and customer service
Date: a month ago
Review №51
Rating: 5
Never disappoint.
Date: a month ago
Review №52
Rating: 5
I love it red velvet cheesecake
Date: a month ago
Review №53
Rating: 5
Date: a month ago
Review №54
Rating: 3
First time here. Service is good, but I wont be back. I was not a fan of the food, felt cheap and overpriced. Parking: Plenty of parking, but hard to get in bc of mall traffic
Date: a month ago
Review №55
Rating: 1
It s a shame I m even leaving a bad review on a fast casual concept. However, tonight was that awful of an experience and the service recovery was laughable. For starters the restaurant was busy so we didn t expect immediate service when the wait was 45 minute wait. However, we found a high top in the bar. Service started off strong with drink orders and app served promptly to the table within 15-20mins of sitting down. Over an hour and half later after placing entree orders our food finally came out. Granted if service in the room was slow I wouldn t complain. But the entire bar counter was flipped 3x while we dined for over 2 hours 6PM - 9:30PM (which is exceptionally long for Cheesecake Factory.) not to mention several high tops were flipped twice even after we sat down. Once our entrees came out mine was correct although steak was more than well done than I requested medium and my partners was given an incorrect dish than he ordered, so they had to fire his original request. Manager came by to apologize which was nice and the waiter said that our bill would reflect an appropriate discount. Needless to say once we got the bill only the app was comped (less than $12) compared to our entrees which were the primary areas impacted. We didn t opt for dessert because we didn t even want to spend more money here. I thought I d give Cheesecake Factory a shot after not eating here for more than 3 years. Now I remember why I stay away from mass franchises like this.
Date: a month ago
Review №56
Rating: 5
Me and my friend just got desert and oh boy was it so good!! Our server was Maddie and she was really sweet!! Great place to go
Date: a month ago
Review №57
Rating: 5
We had a great experience here today. Food was great, our waitress was awesome and I even received a complimentary slice of cheesecake for my birthday.
Date: a month ago
Review №58
Rating: 5
I had the Louisiana Chicken Pasta & it had a great taste to it. The pasta was more Al dente than I liked. Some pieces were too hard to enjoy. I did inform the waitress & she offered to have the dish remade, but we didnt have the time. I thought I could salvage it at home, but that was impossible. I called & spoke with a manager & everything was taken care of. All the other food our party ordered was very enjoyable as well as the drinks (both alcohol & non-alcohol). The warm bread was great, especially the sweet wheat baguette with oats. The cheesecakes all looked scrumptious, but we didnt try any. I will definitely be going back as this was already my 2nd time. This is a must place to take the entire family or to meet friends for good food & drinks. The menu has so many items to choose from. You could probably eat a different menu item once a week & it would take you a year to try everything (lol)
Date: a month ago
Review №59
Rating: 5
Great experience and as always the cheesecakes are amazing!
Date: a month ago
Review №60
Rating: 5
Date: a month ago
Review №61
Rating: 5
So hot in there. They have portable AC units scattered around the restaurant. But food was great and our server was awesome.
Date: a month ago
Review №62
Rating: 4
Been here a few times and it has always been nice.
Date: a month ago
Review №63
Rating: 4
Without a doubt due to the time and the day, it was very full. For those who wanted a table, that line must have seemed endless. Fortunately, we looked for the bar and found 2 chairs available but with a big drawback. There are too many chairs at the bar, I think this is on purpose because the bar is very small for a restaurant of this size. At first it was very uncomfortable because of the arms but little by little we got comfortable. I ordered a drink called Sunrise Sangria, I recommend it. Very rich. We also ate Stuffed Mushroom as an apitazer. Very well prepared. Regarding the micro burgers... the size surprised us. Although they were good. Nothing out of this world. Approximately 18 dls each. Although the parking lot is large, it is always full because they share it with other neighboring restaurants.
Date: a month ago
Review №64
Rating: 5
I love that they have small plates and the skinny menu. Their sugar free cheesecake is delicious!
Date: a month ago
Review №65
Rating: 5
Hadnt been to this location in years. All of the staff we encountered were very friendly & welcoming. Our waiter Mateos was great. He had very positive energy. All of our food was good and alsowas the strawberry lemon drop martini. Will return soon!
Date: a month ago
Review №66
Rating: 4
Best appetizers!
Date: a month ago
Review №67
Rating: 3
I work here on the refrigeration I work at every cheesecake theyre all about the same its all right food its all right service its all right atmosphere I think its overpriced
Date: a month ago
Review №68
Rating: 5
Date: a month ago
Review №69
Rating: 5
Great place to eat, lots of choices for the whole family, portions are big, and Cheesecakes are delicious.
Date: a month ago
Review №70
Rating: 5
Date: a month ago
Review №71
Rating: 4
Date: a month ago
Review №72
Rating: 3
Date: a month ago
Review №73
Rating: 5
My 1st time here.. walked in and was greeted by the host and she was very nice.. Our server was also very nice and made sure we were always taken care of.. The place was absolutely beautiful and had a very lovely atmosphere.. it was very comfortable and had a wonderful dinning experience..
Date: a month ago
Review №74
Rating: 5
Great
Date: a month ago
Review №75
Rating: 1
I had this one server tell me I looked dumb in my outfit and I was totosly pissed but I didn t say anything because they would have given me the spit special. I had to hold back my anger and also I m the dragon warrior so be warned. You might not wanna piss me off again.
Date: a month ago
Review №76
Rating: 3
Date: a month ago
Review №77
Rating: 2
We were told by the manager that he would make an exception but that moving forward if you are ordering from the happy hour menu, you have to request to be seated on the black tile area . Wow! We will not be coming back again. We did not only order from the happy hour menu but because we asked for an item from there we have to be in the black tile seated area. The manager was not the friendliest and we felt uncomfortable after that. This place might need better service, otherwise their food is good.
Date: 2 months ago
Review №78
Rating: 5
Date: 2 months ago
Review №79
Rating: 4
Date: 2 months ago
Review №80
Rating: 3
I ve honestly never really been too impressed with this place. The menu is ridiculously long and overwhelming. Half the time my wife and I come here is when we see something limited time off of TikTok and go to try it to which when we show up and attempt to order it it s sold out every time. Now I will say, the cheesecake is phenomenal, but that s to be expected if you re called the Cheesecake Factory. I really like the cookie dough and pecan cheesecake and will most likely be trying the Cinnabon one next time we end up going. It s a good place to meet up with friends or have small celebration dinners/lunches. But I personally just am not a fan of most of the food and the long menu.
Date: 2 months ago
Review №81
Rating: 5
Our server was great! I forgot her name but she was attentive. The food was great and the drinks were not weak! Awesome experience
Date: 2 months ago
Review №82
Rating: 3
1st ever coming here for a friend birthday to pick up an order for them Good customer service Food : 3/5
Date: 2 months ago
Review №83
Rating: 3
Date: 2 months ago
Review №84
Rating: 4
Date: 2 months ago
Review №85
Rating: 5
Date: 2 months ago
Review №86
Rating: 5
Food was great, service on par with other establishments. Good dining experience.
Date: 2 months ago
Review №87
Rating: 1
My wife and I went there and unfortunately asked the waitress if the Famous Meatloaf was good which she said yes. It was nasty, burnt hamburger patties. The restaurant wasnt clean and for the prices expected a lot better experience! My wife didnt like the chicken tacos either.
Date: 2 months ago
Review №88
Rating: 3
Date: 2 months ago
Review №89
Rating: 5
Great!!!
Date: 2 months ago
Review №90
Rating: 4
Date: 2 months ago
Review №91
Rating: 5
Date: 2 months ago
Review №92
Rating: 5
Nice quiet only cause we late at night
Date: 2 months ago
Review №93
Rating: 5
Delicious salmon lunch. Music was a little bit loud to have a conversation. Food : 5/5
Date: 2 months ago
Review №94
Rating: 4
Date: 2 months ago
Review №95
Rating: 5
Typically I take multiple pictures but I happened to visit here right after Beryl came through so with no power I let my phone charge instead. With that being said for me being agitated having no power I came here to eat since they were open and Whittney was our waitress, I ordered a mushroom burger and a couple margaritas. The burger was great with the sweet potato fries, the drinks could ve been stronger but still hit the spot. Overall good experience and thanks to Whittney for her positive attitude and service despite everything going on outside.
Date: 2 months ago
Review №96
Rating: 5
Dede was an amazing waitress.
Date: 2 months ago
Review №97
Rating: 5
Best waitress ever! She hosted our family so well.
Date: 2 months ago
Review №98
Rating: 5
Date: 2 months ago
Review №99
Rating: 1
Customer service from the manager is poor. I placed a to go order with specific details as to how I wanted my food. My fault for not checking that my order was correct before leaving the restaurant. Halfway home at a red light I checked my order and it s completely wrong. When I called back to let them know my order was wrong the manager was trying to make it seem like it was my fault it was wrong. He finally said if I brought the food back he would replace it. I don t think that was handled well at all and declined to come back due to it raining. I won t be coming back here.
Date: 2 months ago
Review №100
Rating: 4
Extensive menu for sure, it s like reading a book, but overall great selections. The buffalo blast and fried macaroni appetizers were very good. The entree portions were huge and the food was delicious. Service was great once you get seated but the long wait and hostess experience is lacking and could be improved when it comes to customer service. Will be back, the breakfast and brunch menu caught my eye!
Date: 2 months ago
Review №101
Rating: 5
I received my cheesecakeS, note the big s, yall. Yup! I bought 2. Key lime and red velvet cheesecake. And the red velvet was scrumptious. I wish I knew how to stretch that word. Thats how good that cheesecake was. yummy, yum-sters! I went for take-out, and before I could sit down, my order was ready. I really like this location.
Date: 2 months ago
Review №102
Rating: 2
Once we got there for our reservation they made us wait 5 minutes before our table was even ready. Got to the table had to wait 10 minutes for a server. They came by took our drink order and didnt see him again for 10 minutes. We ordered and they messed up my food and my husbands fries were cold. Extremely disappointed in the service and food we received. I could have cooked better food at my house but I saw the Google reviews and though the food would be great sadly it wasnt.
Date: 2 months ago
Review №103
Rating: 5
Date: 3 months ago
Review №104
Rating: 5
Our server Fadi was excellent, professional, organized, clean and very attentive to our needs. He knew what we needed before we even asked for it.
Date: 3 months ago
Review №105
Rating: 4
Dos and Donts Do order pretzel balls Do order white chicken chili Dont order their famous bloody Mary. Literally left it on the table. Dont order fish and chips. No flavor, batter soaked and under done.
Date: 3 months ago
Review №106
Rating: 1
I got the bacon burger and my niece got a normal cheese burger and hers was substantial larger than mine, when I brought this up they made up excuses for it and I had to order another just to get full due to me only being able to eat only the meat. Ended up paying $65 for the meal. Over priced food, not with it.
Date: 3 months ago
Review №107
Rating: 4
The pizza was better than expected. Great selections for low cal diets and a decent local beer draft selection.
Date: 3 months ago
Review №108
Rating: 1
Ridiculous prices for such mediocre food.
Date: 3 months ago
Review №109
Rating: 5
We visited the Cheescake Factory on Bay Area Blvd., and the service Ahren provided was outstanding! The food was delicious, too, but Ahrens knowledge of the menu and impeccable work ethic made our evening super pleasant. As long as we continue to visit the Cheescake Factory, we will continue to request Ahren!
Date: 3 months ago
Review №110
Rating: 1
Be aware! This place is serving contaminated products. I ordered three cheesecakes via DoorDash, and my family got sick.
Date: 3 months ago
Review №111
Rating: 5
The food was awesome! The service was great!! After the last few times weve visited in Tennessee it was good to actually get the food the way its supposed to be!! Great job Baybrook!!
Date: 3 months ago
Review №112
Rating: 5
Vegetarian options: As a vegan, I love the Thai Lettuce Wraps (Grilled Avocado) Food
Date: 3 months ago
Review №113
Rating: 5
Date: 3 months ago
Review №114
Rating: 4
Date: 3 months ago
Review №115
Rating: 5
Absolutely amazing experience and the best hospitality. Our waitress Lauren was very prompt and loved her attitude and willingness to help us choose from their fabulous menu. For it being my first time to being there I would highly recommend to anyone to come and check it out.
Date: 3 months ago
Review №116
Rating: 5
Everything was great but the window shade in the next booth was missing so the sun was in my face
Date: 3 months ago
Review №117
Rating: 5
Date: 3 months ago
Review №118
Rating: 1
Date: 3 months ago
Review №119
Rating: 5
Date: 4 months ago
Review №120
Rating: 5
Date: 4 months ago
Review №121
Rating: 5
Great job by Adam our waiter! Isabella at the dessert section was awesome!
Date: 4 months ago
Review №122
Rating: 5
Service was a bit slow fir the Lunch hour, but nevertheless, the food is delicious Factory Meatloaf is a favorite
Date: 4 months ago
Review №123
Rating: 5
Date: 4 months ago
Review №124
Rating: 4
Date: 4 months ago
Review №125
Rating: 5
Best salad Ive had in Years!!
Date: 4 months ago
Review №126
Rating: 1
Waffle House tastes better!
Date: 4 months ago
Review №127
Rating: 5
Date: 4 months ago
Review №128
Rating: 4
The fish tacos should be removed from the menu. There is much lack of flavor and paired with white rice and black beans. That menu item was very bland. However, the spaghetti was fantastic, and the burger was fresh and delicious.
Date: 4 months ago
Review №129
Rating: 5
Awesome dessert. Great food. Nice outside area. Nice staff made my birthday even better with the free bday tuxedo cheesecake,, thanks
Date: 4 months ago
Review №130
Rating: 4
First...went twice...food is very good and waitresses were nice..second. last time we went, we were seated in the workers area...the could have touched the back of my head, we were that close and they were communicating right in my ear..we are talking less than an arm length away..so I asked to move..then we were taken to other side and they attempted to put up between two other couples..dang near elbow to elbow! So I said this will not work..so with attitude they moved us to a booth that was perfect...with all that said there was very very few people in the building as it was just past 9 pm. Just unacceptable. The booth we ended up in was right next to the two couples they tried to squeeze us into...so it was not like it would have been any different for waitress..same area.
Date: 4 months ago
Review №131
Rating: 1
Very SLOW service.
Date: 4 months ago
Review №132
Rating: 2
Sat at our table for 20 minutes before someone asked if we wanted anything. Water! Very poor service and the restaurant is WARM! TJ picked up our table and did an amazing job! Thank you TJ.
Date: 4 months ago
Review №133
Rating: 5
Date: 4 months ago
Review №134
Rating: 5
I have never been disappointed with Cheesecake Factory. Its a beautiful restaurant and the food is wonderfully delicious! My daughter and I visited on Thursday, 5/16/24. The waiter was very friendly. This is definitely one of my GO TO restaurants. Parking: Its right next to Baybrook Mall. A great place to eat after a long day of shopping. Kid-friendliness: Child/children interaction is great. Wheelchair accessibility: Yes.
Date: 4 months ago
Review №135
Rating: 5
This place was amazing!
Date: 4 months ago
Review №136
Rating: 5
Date: 4 months ago
Review №137
Rating: 5
Date: 4 months ago
Review №138
Rating: 4
The food is amazing love the bread they give the people that work are very kind and sweet but the atmosphere is a bit cold and a bit dark its still a 4 star
Date: 4 months ago
Review №139
Rating: 3
It was my first time eating at a cheesecake factory, and the experience was okay. Went for dinner, so I expected it to be busy, so I can not blame the waiters and waitresses for the rush or not being as available. My family and I ordered 3 entrees and 2 appetizers. The nachos were okay, just expected the cheese to actually be melted nacho cheese and not just some cheese they microwaved on top cause the cheese was not melted and was already dried onto the chip. The entrees were okay, didnt not lack flavor but could of been better. The fried macronni balls were the best thing I had that night. The cheesecake is basically what everyone talks about cause its literally in the name. I got the celebration cheesecake and I expected some kind of birthday cake flavored? But it just tasted like a bland no sugar cheesecake with celebration colors on it. Was kind of disappointed, but Im willing to give cheesecake factory another shot.
Date: 4 months ago
Review №140
Rating: 1
Made a reservation at 8 :00pm and have been waiting now for 30 mins horrible experience there is no point of making a reservation here will never come to this location again
Date: 4 months ago
Review №141
Rating: 4
Date: 4 months ago
Review №142
Rating: 5
A very good experience. The restaurant is beautiful, the service is very good. The avocado eggroll was excellent. The pasta was tasty but needed extra salt. Recommended. Food : 4/5
Date: 4 months ago
Review №143
Rating: 4
Date: 4 months ago
Review №144
Rating: 5
Date: 4 months ago
Review №145
Rating: 5
Date: 4 months ago
Review №146
Rating: 5
Food and Service great
Date: 4 months ago
Review №147
Rating: 3
The food is no longer good, its the third time Ive been there and I dont like it anymore
Date: 4 months ago
Review №148
Rating: 5
Date: 4 months ago
Review №149
Rating: 3
Walked in around 8:00 p.m. without a wait, which was nice. I sat down without any hassle, but unfortunately, some of my utensils were dirty, which was not really a concern; things happen. The food was decent. The waitress was kind and apologetic, and the cheesecakes were delicious. I recommend the Cinnabon one.
Date: 4 months ago
Review №150
Rating: 5
Date: 4 months ago
Review №151
Rating: 4
Date: 4 months ago
Review №152
Rating: 1
It was my sons 15th birthday. He wanted a good cheese cake so we gave it a try. We have absolutely nothing good to say about our first visit. 45 minutes nothing to drink no appetizers ever showed up. They brought out bread and butter but no silverware in sight. My sons cheese cake came before any food still no silverware. We asked for refills and where my wifes coffee was after 45 minutes of waiting. Food came out delivered by someone other than our waiter. Still no silverware or appetizers or refills or coffee. My chicken Parmesan sandwich was lacking any chicken just cheese and sauce. My wife asked for manager at this point. She asked what was going on and we told her everything. She looked at the sandwich and said thats totally understandable. They remade the sandwich. Finally got refills and coffee we are at an hour and a half at this point. The bread was so over toasted it was a giant crouton and couldnt cut it. I told the server Ive had enough to bring me a check. We stopped on our way home and ate some food elsewhere. Just so sad they couldnt get 1 thing right.
Date: 5 months ago
Review №153
Rating: 1
I ordered a chicken sandwich from here and it was bland didn t taste good at all
Date: 5 months ago
Review №154
Rating: 5
Date: 5 months ago
Review №155
Rating: 2
We had an issue with one of the platters. The server was apologetic, but management didnt came by to apologize and they still charged us for the dish. Based on the degree of the issue most respectable places would remove the item from the bill and a manager would stop by to ensure they recognized there was a problem. BTW, there is no special treatment for birthday celebrants except writing on the dish. Also, it wasnt busy so no excuse for management to avoid visiting the table.
Date: 5 months ago
Review №156
Rating: 1
Whitney was good at first and then wasn t. I m not sure if she was upset that she had to wait on folks or what. No one asked anything crazy of her. Took her time to bring drinks, bread. Couldn t be bothered to stop at the table towards the end. It s a shame. I could do her job and have done her job with much more grace. Dig deep and find better happier people.
Date: 5 months ago
Review №157
Rating: 5
Date: 5 months ago
Review №158
Rating: 5
Excellent food, staff service and great and clean dining rooms
Date: 5 months ago
Review №159
Rating: 5
The service is usually good at this location. If there is an issue, itll be with the hostess. The food has always been well prepared to our liking and I havent had anything I dont like there from the GF menu. Cheesecake factory offerings for people with celiac disorder are top notch. I havent found a place with more to choose from. This location gets very busy during peak hours so plan ahead. Dietary restrictions: Gluten free selections abound. Let them know what you want and they can often change it up to be GF. The chefs are very conscientious to our needs.
Date: 5 months ago
Review №160
Rating: 5
Date: 5 months ago
Review №161
Rating: 5
Date: 5 months ago
Review №162
Rating: 4
Date: 5 months ago
Review №163
Rating: 1
We happen to be in the area for a gymnastics meet so we decided to stop in for dinner. The waiter was great ! I ordered Spicy cashew chicken with white rice. The white rice was crunchy hard dry and the chicken is suppose to have a spicy sauce but it was dry. I would have complaint but my granddaughter was not feeling well so we just left. We spent over 100.00 for our dinner not to be the way all the other CheeseCake Factory serve their food. Very very disappointed in this location. Managers need to be on top of their kitchen. I will never be back to this CheeseCake Factory maybe it s the Managers fault for not checking out how things are going. We spent way too much money for my and my husband dinner for it not to be good food.
Date: 5 months ago
Review №164
Rating: 2
If you are going for FOOD LOOK ELSEWHERE! Ive yet to find anything on the menu Ive liked including the almost 30 dollar steak I ordered!They very literally brought out four slices of steak meat( fajita size cut In half)it wasnt tender or flavorful or even filling . Ive enjoyed the $16 dollar steak at Chillis immensely more. Ive also ordered the pasta dish( jambalaya) and found it to be bland - tasted like boiled noodles. The shrimp and other seafood had a good taste but the noodles didnt get any of that. I havent ordered any cheesecake when Ive gone but have had the mousse cake and found it to be pretty good. The wait staff were all very nice and helpful.
Date: 5 months ago
Review №165
Rating: 5
Date: 5 months ago
Review №166
Rating: 5
I had the avocado rolls and they were soo good. Definitely recommend.
Date: 5 months ago
Review №167
Rating: 5
Date: 5 months ago
Review №168
Rating: 1
Sat for over five minutes and waitress walked past three time without greeting or asking for drink order. Very disappointed as the food and atmosphere is usually pretty good.
Date: 5 months ago
Review №169
Rating: 2
Chicken avocado club, chicken, tasted as if it had been boiled. Absolutely no flavor. The salmon was very bland as well.
Date: 5 months ago
Review №170
Rating: 5
Date: 5 months ago
Review №171
Rating: 5
The breakfast burrito was amazing! The sauce had just enough kick to give it flavor. Food
Date: 5 months ago
Review №172
Rating: 5
Date: 5 months ago
Review №173
Rating: 5
Date: 5 months ago
Review №174
Rating: 5
Date: 5 months ago
Review №175
Rating: 5
Date: 5 months ago
Review №176
Rating: 5
Loved it..It was my first time there and we were seated right away and we had a friendly waitress and got us our food and everything perfectly..
Date: 5 months ago
Review №177
Rating: 4
Very expensive but the most excellent food!
Date: 5 months ago
Review №178
Rating: 5
Absolutely great service and food. Coffee a bit on the weak side, but proportions were huge!
Date: 5 months ago
Review №179
Rating: 1
The chicken is not good, I do not recommend it in any dish, they should improve it Its not worth what you pay
Date: 5 months ago
Review №180
Rating: 4
Date: 5 months ago
Review №181
Rating: 3
Service was great, and the food wasnt bad, but not great. Wouldnt say it was worth the money, though. So I went back... kids pizza was huge, I didnt taste it but looked good. My wife got the jambalaya pasta. Said it was great. Son got chicken strips tasted fine to me, but he didnt like. Now, me, I got the rib-eye. The waiter asked if I wanted steak sauce. Thats not a good sign. The steak was completely flavorless. I put salt on it, still blah, ids say 3rd worst steak Ive ever had. Behind macaroni grill and cooking it myself(I suck at making steak) the mashed potatoes were delicious. All in all, I have to drop 3 stars for 1 reason. They charged me $4.50 for a kids Shirley temple. Seriously, 6 ounces of Sprite with an underwhelming amount of grenadine. Sad.
Date: 5 months ago
Review №182
Rating: 5
Date: 5 months ago
Review №183
Rating: 5
Cheesecake factory never disappoints!
Date: 5 months ago
Review №184
Rating: 5
Nice Location and delicious food. I love this place :)
Date: 5 months ago
Review №185
Rating: 1
This place has gone downhill. For the second time, the crab dip was not available. We then order the artichoke dip, when it arrived it looked funny. I stirred the dip and it looked like liquid soup with balls of cheese. I still wanted to make sure I was not imagining things. I tasted the dip and it was spoiled. Having had good experiences there before, on a third attempt to make sure of myself, I had my sister taste the dip and my findings were correct. The dip was spoiled and left a disgusting taste on our pallet. We immediately informed the server who then got the manager. We explained to the manager every detail and he proceeds to apologize and say he would take the dip off the receipt. Of course I would expect that! Why would I pay for something we cannot and didnt eat?! He didnt offer a small discount like drinks on the house, which were only soft drinks by the way. I literally was not able to enjoy my meal due to the taste the dip left behind. I explained to my kids we would no longer be going to cheesecake. Prices went up due to the economy, I would expect the food to remain the same or get better and customer service would be better.
Date: 6 months ago
Review №186
Rating: 5
Date: 6 months ago
Review №187
Rating: 5
Date: 6 months ago
Review №188
Rating: 5
Date: 6 months ago
Review №189
Rating: 5
Very warm welcome, the food is always very good. The cheesecakes there are delicious.
Date: 6 months ago
Review №190
Rating: 4
A very complete place for everything for the family: clothes, accessories, food. Parking: Very accessible and spacious parking
Date: 6 months ago
Review №191
Rating: 5
Date: 6 months ago
Review №192
Rating: 2
We get takeaway meals from here a couple times each month and the orders are consistently incorrect. Check your food before leaving. Vegetarian options: Plenty of vegetarian and vegan options.
Date: 6 months ago
Review №193
Rating: 5
Ok so everything was pretty cool... The food was good BUT how it was described was HORRIBLE.. we got the fish platter and asked how big the pieces of fish were.. the waiter said theyre pretty big... Good cause we were sharing... SAY WHEN HE BROUGHT OUT THE PLATTER THEM THINGS WERE THR SIZE OF NUGGETS
Date: 6 months ago
Review №194
Rating: 3
Date: 6 months ago
Review №195
Rating: 5
Date: 6 months ago
Review №196
Rating: 5
Great food with great friends. Always a great time.
Date: 6 months ago
Review №197
Rating: 4
Date: 6 months ago
Review №198
Rating: 5
One of my favorite restaurants
Date: 6 months ago
Review №199
Rating: 5
My 1st Cheesecake Factory experience. The salad was fantastic. Got the lunch portion Chinese salad. It was beautiful and tasty. We had the cherry chocolate Cheesecake dessert. It was tasty, but I wouldnt call it Cheesecake. It was chocolate cake with cherry sauce and cherry mousse on top with whipped cream. Andreas, our server was right on time with everything. Definitely will go back to Cheesecake Factory.
Date: 6 months ago
Review №200
Rating: 4
Date: 6 months ago