Kura Revolving Sushi Bar

Review №1

Rating: 1

The service is terrible. The waitstaff kept touching my food and still charging. I will never come here again. I have been overcharged by $23 worth of food that has been touched and not eaten. I demand my money back. Complete bulls****. RECAP, the corporate office got a hold of me and only gave me a free ice tea, the $23 of touched uneaten food hadn t been reimbursed. This was roughly a month and a half of emails. A bunch of thieves. Still hadn t seen this money.

Date: a day ago

Review №2

Rating: 2

They are extremely stingy with the ikura, not only half the sushi is cucumber, but the other half is half empty... disappointing

Date: a day ago

Review №3

Rating: 5

Very great spot for a good meal

Date: 3 days ago

Review №4

Rating: 4

Love the place. Just a bit pricey. Would maybe only come a few times a year.

Date: 5 days ago

Review №5

Rating: 5

Super fun and cool experience! The food was very yummy everything I wanted to try new i ended up either LOVING or was good enough to finish my plate even if it wasn t my favorite new flavor to try. We have been to other revolving sushi places and prefer this one! Better selection and better freshness

Date: 6 days ago

Review №6

Rating: 5

Amazing experience. Sushi is good and is great for friends and family.

Date: 6 days ago

Review №7

Rating: 4

Amazing quality of food. Vibes aint it at this location though. Food : 5/5

Date: 6 days ago

Review №8

Rating: 5

Consistently good. My kids love the robot and revolving sushi conveyor belt. Fun place!

Date: 6 days ago

Review №9

Rating: 5

Date: a week ago

Review №10

Rating: 5

Date: a week ago

Review №11

Rating: 4

Really cool place! Ive never been to a revolving sushi bar and neither had my ex. I dont know what it was about the experience that made her confess she was cheating on me after our dinner, but Im glad I found out sooner than later. Also the edamame was cold so Ill dock a star for that.

Date: a week ago

Review №12

Rating: 5

The food was amazing and had nice / helpful staff! The restaurant was clean as well.

Date: a week ago

Review №13

Rating: 5

Date: a week ago

Review №14

Rating: 4

The sushi itself is good, Ive had better and worse. But the ramen is super delicious, highly recommend the ramen. Dietary restrictions: If youre concerned about germs or food sitting in the conveyor, you can just order dishes for no extra cost. Kid-friendliness: Kid friendly if theyre adventurous. Wheelchair accessibility: Very wheelchair accessible

Date: a week ago

Review №15

Rating: 5

Date: 2 weeks ago

Review №16

Rating: 5

Little pricey but had a super fun time with my wife here.

Date: 2 weeks ago

Review №17

Rating: 5

First experience at Kura. The waitress that sat my friend and I explained everything and answered any questions we had. Gave us a little tutorial on how to use the order computer and how to get our plates off the revolving belt. Everyone we met was super sweet and kind. The food was yummy, too. We will be back again

Date: 2 weeks ago

Review №18

Rating: 5

Date: 2 weeks ago

Review №19

Rating: 5

The food is pretty good, but the manager is what makes the place worthy of a 5 star. Ive never been and him not come to each table and make sure your experience was a good experience. We keep coming back, so great job!

Date: 2 weeks ago

Review №20

Rating: 5

Date: 3 weeks ago

Review №21

Rating: 3

The experience was cool. The quality of the sushi was not worth the over all bill. It s cut super thin and since it s only one conveyor belt direction, make sure you sit at the beginning so you get first dips. If you don t, you d end up seeing a lot of empty plates.

Date: 3 weeks ago

Review №22

Rating: 5

This is my kid s favorite spot to go. They love grabbing the sushi they want and ordering on the conveyor belt. Tonight, we came in and the manager, Sean, went above and beyond for my family. My kids lit up when Sean brought one of the prize eggs to their table along with an item that recently went off the menu (due to popularity of other items). It s hard to find great service these days, but Sean is the employee every business wishes they had. I will continue driving 20 minutes to this spot specifically because of how great Sean was tonight. Thank you!

Date: 3 weeks ago

Review №23

Rating: 5

Date: 3 weeks ago

Review №24

Rating: 1

Food poisoning for me and my husband. First time at kura, will not go to any location now. I thought the fish and uni tasted off .

Date: 3 weeks ago

Review №25

Rating: 5

Date: 4 weeks ago

Review №26

Rating: 5

Date: a month ago

Review №27

Rating: 5

Date: a month ago

Review №28

Rating: 4

We ordered fried squid. Shishito is way too BIG and less squid. Food

Date: a month ago

Review №29

Rating: 5

Date: a month ago

Review №30

Rating: 5

Best Kura location by far! Been to the Carrollton one and this one is the best by a long shot. The fish and food here is super fresh and delicious. Great staff and quick wait times! The service is great. Kitchen does a great job, even when the entire place is packed. Update: Came here 8/19 for dinner and had the best service ever. Johnathan was our server and he was super attentive! Another person came by too in a sushi chef uniform with glasses and he is always eager to make sure everything is tasting awesome, so shout out to that guy as well! It always makes for a great dining experience when you can tell the staff love their jobs.

Date: a month ago

Review №31

Rating: 5

The freshest, tastiest sushi around. I love this place!

Date: a month ago

Review №32

Rating: 5

Fun little spot. Food was good and service was quick. We did find ordering on the iPad helped get food a bit quicker since we have kids. But if you have the time, it s nice to wait for the little dishes on the belt. Not very expensive for the little plates in comparison to other places.

Date: a month ago

Review №33

Rating: 5

Date: a month ago

Review №34

Rating: 1

With a restaurant called revolving sushi I expect there to be sushi revolving, however after several rounds it was completely empty and there wasn t anything to grab, the screen to order was glitched and didn t allow us to order the items we wanted and our server was non existent to help, After 20 minutes and only getting 4 plates along with being frustrated, I didn t want to wait anymore. Very disappointing.

Date: a month ago

Review №35

Rating: 4

Very unique delivery system. Personally, I thought some of the cooked dishes were just fair. Soy sauce dispenser was weirdly limiting. Not bad though overall

Date: a month ago

Review №36

Rating: 5

Legit Japanese sushi track restaurant, like if you were in Japan. Even the ordering / POS is Japanese (style at least). Drink robots are cool also. Food is good. Fun place to have sushi.

Date: a month ago

Review №37

Rating: 3

If you like a conveyor belt type of service you will probably like this place. Its a unique type of service. The food was very average. I spent $53 for 2 people to eat. I dont feel like I got much value for my money. Ive had so much better sushi at other restaurants for that price. There are several of these locations in the dfw area, so evidently, some people like it more than I did. Personally, I wont go back again.

Date: a month ago

Review №38

Rating: 5

I just love the variety of the food. Robot serves our beverages. Revolving belts let us pick your favorites or to try new ones. We had 10 plates .. yes .. I wrote 10 plates of delicious sushi, sashimi, and deserts .. oMY!! We are returning in 3 days since the menu changes to show only the freshest items for that day. We will be trying their Ramen next.!! Check it out!! Kid-friendliness: Lotsvof families, youngsters of all ages enjoying the variety offered here.

Date: a month ago

Review №39

Rating: 5

Great place to go with kids and family. Lost of choices to pick from.

Date: a month ago

Review №40

Rating: 5

Whats not to love about great tasting sushi that is delivered to your table on a conveyor belt track that runs throughout the whole restaurant! When youre done with your small plate, you slide it down the slot at the edge of the table. Its part airport luggage claim and miniature train world. After 15 plates returned, you get a free prize. A digital display shows you your dining progress. Our whole family really enjoyed our experience. The restroom toilets are electronically enhanced with a remote control that operates the bedet. There is no auto shutoff. You need to turn off the bedet on the remote. Instructions arent very clear. You need to guess based on the symbols on the remote.

Date: a month ago

Review №41

Rating: 5

Date: 2 months ago

Review №42

Rating: 5

Date: 2 months ago

Review №43

Rating: 3

Its okay when you want sushi in a hurry without the wait. Its a hit and miss on freshness of the seafood. Some were if good quality and some were subpar. Being from Hawaii I could have some bias because sushi in Hawaii is the freshest no matter what restaurant you choose most times. Understandable being DFW is miles from any coastline. Id have gave an extra star if my favorites like tuna and octopus were just a little less dry. The Nigiri was a little small for portions to price. Id have to say Im sure there are better places in DFW.

Date: 2 months ago

Review №44

Rating: 5

Date: 2 months ago

Review №45

Rating: 3

Date: 2 months ago

Review №46

Rating: 5

Good atmosphere, great service, and good food

Date: 2 months ago

Review №47

Rating: 5

Went on a Thursday at 4:30 and there were 5 tables being served. It was our first time, so they took the time to explain everything to us. Loved having the robot bring us our water. Many of the choices on the conveyer belt were empty, but we simply ordered from the kiosk, and our spicy tuna roll arrived 4 minutes later on the upper belt. I enjoyed the atmosphere and especially the cleanliness. We will definitely return.

Date: 2 months ago

Review №48

Rating: 5

Kura is always a hit! I love being able to try new sushi but not having to get an entire roll just in case it isnt my favorite! The robots that bring the drinks are really cool to see too! Ill definitely be back often!

Date: 2 months ago

Review №49

Rating: 5

Date: 2 months ago

Review №50

Rating: 5

The best fun eating ever!

Date: 2 months ago

Review №51

Rating: 5

Date: 2 months ago

Review №52

Rating: 4

Date: 2 months ago

Review №53

Rating: 1

Left after 20 minutes. Took forever for us to be seated despite the restaurant not being busy. Waited and waited for any sushi to come on the conveyor belt but all the plates were continuously empty. Cucumber salad is also disgusting. Robot was nice to me.

Date: 2 months ago

Review №54

Rating: 5

Date: 2 months ago

Review №55

Rating: 5

Date: 2 months ago

Review №56

Rating: 5

This place is amazing. Can get pretty pricey, if you dont pay attention.

Date: 2 months ago

Review №57

Rating: 5

Date: 2 months ago

Review №58

Rating: 4

Date: 2 months ago

Review №59

Rating: 5

Actually not a bad place. Will go back.

Date: 2 months ago

Review №60

Rating: 4

My waitress was great. The food was great. Great pricing. Very interesting atmosphere. Convaer belt of sushi that runs by your table and just grab what u want. Als, there is another belt for custom orders right to your table. Cool robot delivering drinks I will repeat.

Date: 2 months ago

Review №61

Rating: 5

Date: 2 months ago

Review №62

Rating: 5

Went two times in two days. Was very good food and a fun service. The kids had fun with plates and ordering extra food. Highly recommended

Date: 2 months ago

Review №63

Rating: 5

Everything we tried was super good and very fresh. We loved being able to try a large variety of different sushi rolls and we will definitely be back again!

Date: 2 months ago

Review №64

Rating: 1

Food was delicious liked the theme. That being said I left my phone on accident came back twice they told me they didnt have it. After walking the entire area back and forth to 5below with multiple Bluetooth devices. We finally got our smart things app to locate and set off the ringer no luck. So I decided to use the app to lock down everything with a warning that the device had been lost or stolen then it magically appears in front of there store by the sign smh! Keep an eye on your belongings if you plan on going there. I spent $195 on our meal and left a $50 tip generous given the meals and drinks were all brought to us by machines.

Date: 2 months ago

Review №65

Rating: 1

This place is the worst do not trust any of these employees. We ate at this place last night on july 6th and my husband lost his phone. And when we tracked his phone it said it was in the back of the restaurant in side. When we told the employees about it they said they dont have it. Which was a freaked lie!!! They tried to hack my husband phone to get into it so on my phone i locked his phone. And when we came back they put his phone outside!!! I hope this place shuts down they need to own up to what they did!!! They are disrespectful and will try to steal what people accidentally leave there. This is where they left my husband phone at and that was on the way opposite side of where we parked and we looked there so many times and it just showed up randomly!!!

Date: 2 months ago

Review №66

Rating: 5

No wait to get in on this visit, but hard to get table service and long wait for individual orders (10+ minutes for items to come down the special conveyor)

Date: 2 months ago

Review №67

Rating: 4

Date: 3 months ago

Review №68

Rating: 3

It was the same good food as always the main problem was how they deal with being busy its almost ugly gaint gaps in the revolving bar lines in between empty plate after empty plate even when it calmed down orders took awhile but given that everyone had to order from the screen as it was impossible to get anything from the almost completely empty bar you cant blame them to much for that

Date: 3 months ago

Review №69

Rating: 5

Such a fun place. Really loved it. Everything tasted great too.

Date: 3 months ago

Review №70

Rating: 5

Great food awesome staff. Kura is always consistently good.

Date: 3 months ago

Review №71

Rating: 3

Not as good as the carrolton location, knife cuts 9n much of the sushi was very sloppy and some of the fish looked to be going bad.

Date: 3 months ago

Review №72

Rating: 5

I really enjoyed the sushi and the experience. Glad you can order specific items in case they were taken from the conveyor belt. Fun place to get sushi. Everything was good and clean. Will go back!

Date: 3 months ago

Review №73

Rating: 5

Date: 3 months ago

Review №74

Rating: 1

Updated review : the past few times we have went to Kura the service has been really poor. My husband and I went today and one of the first plates I got was a smoked salmon plate and it had an eye lash or something in it. We waited for our waiter and they didn t come. We requested basic items like straws, plates and stuff and they wouldn t come back or we would have to wait forever!! The restaurant was VERY dirty. When I went to the restroom (you have to walk by the kitchen ) I saw several made sushi plates that were ready to be put on the conveyor belt but they were just sitting out under a shelf. YUCK!! - Original review: My husband and I enjoy Kura! I love that we have one only 7 minutes away now as the drive to Carrollton was brutal. Food was fantastic! A little slower coming down the line because they were busy. That s expected. Lobby was really really small but they do have a bar you can sit at while you wait. Inside the restaurant is so beautiful and the servers were really nice. Wait time is not long even when they are packed

Date: 3 months ago

Review №75

Rating: 1

I usually love Kura, I ve been to this location several times and it s always the worst experience. Receiving the wrong plates after placing an order, waiting over 20 minutes to not receive an order, never receiving my drinks, requesting a waiter and never getting help, finding beard hair in an entire plate of California rolls. It s just horrible. Not worth it anymore

Date: 3 months ago

Review №76

Rating: 4

Kura Revolving Sushi Bar is located in Euless, TX, offering great sushi in a fun filled family environment involving a conveyor sushi bar! We came by on a Sunday during lunch time, expecting it to be a full house, but surprisingly, there were plenty of empty booths and a zero wait time. As we sat down, we quickly browsed the menu on the tablet screen to see what was all offered. We placed our drink orders of just water, and within minutes, a robot came to our table delivering water. As we sat down, we saw many dishes of plates pass us with succulent pieces of fish and rice. We waisted no time and started taking the dishes we liked from the revolving sushi bar. We took many plates, including tuna, salmon, and eel. My personal favorite was the seared salmon with mayonnaise and cream cheese. I also enjoyed the premium plates of Toro, which is the flesh from the belly of tuna. We also ordered a miso ramen, which came out and was topped off with a soft boiled egg and thin slices or pork chasu. The noodles were al dente and had a nice snap back while the broth was nutty and flavorful. We always enjoy our time at Kura when it comes to food and service. They do an excellent job inside the kitchen as well as on the service floor. I just wish I could eat 28 plates or more to get a second prize from the machine, considering it took us 14 plates to get a single prize. Im looking forward to coming back and trying different items and other styles of ramen such as the tonkotsu ramen or soy sauce ramen.

Date: 3 months ago

Review №77

Rating: 3

I loved the fact that the bathrooms were clean and modern, but the service and food was pretty mild. Compared to other Kuras Ive been to, the food tasted more artificial and when we ordered a sushi using the conveyor belt thing, it did not arrive until almost 30 mins later. The staff were very nice however, but one inconvenience was that if you needed to refill your water, you had to order another one instead of a refill. I like the place, but if you wanted Kura, I would recommend the Carrollton location.

Date: 3 months ago

Review №78

Rating: 4

Went on a Saturday at 3pm. Line was slow. Food was good. Service was good. Some of the covers on the revolving line were tricky.

Date: 3 months ago

Review №79

Rating: 4

Date: 3 months ago

Review №80

Rating: 4

I had 18 plates goal was 20 it was very good but if you go try to get a table near the front of the line to get first choice

Date: 3 months ago

Review №81

Rating: 4

Date: 3 months ago

Review №82

Rating: 3

Really cool concept. Good vibe. The quality of the sushi is very average at best. More of a novelty spot. Glad I tried it, but probably wont be back.

Date: 3 months ago

Review №83

Rating: 5

Date: 3 months ago

Review №84

Rating: 5

Such a great place to eat. Highly recommend this place Food

Date: 3 months ago

Review №85

Rating: 5

Food, service and atmosphere are great! I love it

Date: 3 months ago

Review №86

Rating: 5

A great way to eat sushi and rewarding for eating 15 plates! Cant wait to take the kids.

Date: 3 months ago

Review №87

Rating: 5

Date: 3 months ago

Review №88

Rating: 5

Date: 3 months ago

Review №89

Rating: 5

Date: 3 months ago

Review №90

Rating: 5

Super fun place, will be coming back guarantee.

Date: 3 months ago

Review №91

Rating: 5

Date: 3 months ago

Review №92

Rating: 5

This place is amazing I love their little service they have robots and I like how their food just comes around and you can pick whatever you want and if its not there you can just order it go to this place its amazing

Date: 3 months ago

Review №93

Rating: 3

The servers are very attentive and friendly. We enjoyed the time there but the quality of sushi is a little disappointed. Hope this place focuses on the quality of food then I might visit more. The theme of serving is fun! Food : 3/5

Date: 3 months ago

Review №94

Rating: 5

Everyone is also so friendly and helpful, especially if you re a newcomer. The experience is always so fun, there is a robot that will come and deliver drinks that kids will love Food is always great and anyone can find at least a few things they can enjoy.

Date: 4 months ago

Review №95

Rating: 5

Love this place and the robots are so cool with the conveyor belt of food! Will be coming back if we are in town!!!

Date: 4 months ago

Review №96

Rating: 5

This was such a good find! We got to try all sorts of sushi that aren t typically common, there was a variety of desserts, drinks came out rather quick via person or cute little robot. Definitely want to go back, but it s probably a special occasion place with how much food I consumed. It gets pricey if you all eat 10 plates a pieces.

Date: 4 months ago

Review №97

Rating: 4

Clean. Great service.

Date: 4 months ago

Review №98

Rating: 5

Date: 4 months ago

Review №99

Rating: 5

Great spot for sushi. Staff are very attentive and welcoming.

Date: 4 months ago

Review №100

Rating: 5

Date: 4 months ago

Review №101

Rating: 1

Me and my boyfriend both got stomach pain from eating here on Monday. I got the worst of it with major nausea and vomiting. First time at this location and I do not recommend unless you want food poisoning.

Date: 4 months ago

Review №102

Rating: 5

We really enjoy having Kura near home now! We would drive out of our way to Carrollton to the one there. The food is always good, but can be slow some nights. Definitely recommend placing your order for rolls you want rather than wait for it to come around. The staff is friendly, but seem overwhelmed some nights and are left on our own after getting seated. But for a mainly self service style restaurant that can be okay!

Date: 4 months ago

Review №103

Rating: 1

Major stomach pain after eating there. Sushi. Very bad. Very, very bad. Took ibuprofen and it still hurts.

Date: 4 months ago

Review №104

Rating: 1

I just came in and everything was nice there. Friendly staff but the California rolls are disgusting. It tastes like tuna out of a can sorry guys but what?

Date: 4 months ago

Review №105

Rating: 4

Date: 4 months ago

Review №106

Rating: 5

Date: 4 months ago

Review №107

Rating: 5

Date: 4 months ago

Review №108

Rating: 5

Date: 4 months ago

Review №109

Rating: 5

Date: 4 months ago

Review №110

Rating: 5

Date: 4 months ago

Review №111

Rating: 5

Date: 4 months ago

Review №112

Rating: 5

Excellent to celebrate and have a different time

Date: 4 months ago

Review №113

Rating: 5

Date: 4 months ago

Review №114

Rating: 5

Date: 4 months ago

Review №115

Rating: 4

Date: 4 months ago

Review №116

Rating: 5

The manager was awesome.

Date: 4 months ago

Review №117

Rating: 5

This place blew my mind. We only ate off the conveyor belt. At first the variety was a bit overwhelming, but we quickly decided which were the most interesting. And there were one or two we picked up almost every time they passed. I was curious about the tip suggestion though? There is almost no interaction with staff. Not really a complaint just curious.

Date: 4 months ago

Review №118

Rating: 3

Clean and calm environment. My daughter loved the Dragon Ball Z decor. Service was good enough. There were a few faces in uniform that obviously did NOT want to be there. Food selection was ok. A bit disappointed by the lack of variety in cooked specialty rolls. Its not a bad place to eat but Id go somewhere else for a better experience.

Date: 4 months ago

Review №119

Rating: 4

I m just gonna say, this is a FUN experience. My kids LOVED it. And honestly, I enjoyed it myself. It got busy FAST. So I recommend going in on non-peak hours. I can t speak on the drink menu, since I dont drink. But I will say that the atmosphere was fun. The bathrooms have heated toilets seats and bidets. The place was clean. And the main food was on conveyor belts. You pay on the tablet. The tablet placing was awkward. Cause it s above your head. And your drinks are served by a robot. While the food was fun, and the kids love it, it wasn t anything special. Kinda bland. But not bad. Multiple sushi options.

Date: 4 months ago

Review №120

Rating: 5

Date: 5 months ago

Review №121

Rating: 5

This place is awesome!! Our server, may have been the manager, (i forgot his name, sorry!) was so awesome! The order screen didn t display one of our favorite dishes, but he went out of his way and put in a special order for us even though it wasn t on there. He was a super chill, funny, cute guy Love the anime promos & animations. The torched salmon with miso cream cheese is unique and delicious- don t sleep on it! Also love the seared scallops, hand rolls, and bluefin toro. They have so many yummy options for nigiri at great prices. Loved the spy x family prizes & excited about the new dragon ball super promo!!

Date: 5 months ago

Review №122

Rating: 5

CRAZY EXPERIENCE. Had initial doubts since I ve been to a few sushi bars but this is a novelty place and the selling point is definitely the robot that brings you drinks and the toilets (they are self cleaning) must ve took a lot of money to open this place up, the half red headed server is so amazing at his job, I just abt forgot there was sushi there I was so fascinated by his hard work and dedication

Date: 5 months ago

Review №123

Rating: 1

Where we were seated almost no selections. Food was ok, nothing to write home about. Novelty! Great if you don t like people or wait staff. Definitely not for me!

Date: 5 months ago

Review №124

Rating: 5

Date: 5 months ago

Review №125

Rating: 2

After reading most of these comments I am confused if it was just a bad night because I was not impressed. We went, got sushi, we were there probably 30+ minutes, the same raw sushi was on the belt the whole time. For $3.25 a plate for 3 pieces of a roll, I expected the sushi to taste not fishy and be better. It also stressed me out that it was not cold just rotating around like that. So we left with only eaten 8 plates. I personally love the idea and the robot with the drinks was a nice touch but I will go to another sushi place to pay the same price total for a roll that the raw salmon isn t white. But that s just me! Great concept though!

Date: 5 months ago

Review №126

Rating: 1

Definitely not as good as the one in Austin. I had two pieces of sushi that tasted like they were bad. The whole restaurant feels slimmy.

Date: 5 months ago

Review №127

Rating: 5

Really neat and clean. The experience is worth the drive. The sushi is fresh and there is a huge variety to choose from. The cost is only $2.25 per plate and there is 3 pieces of sushi on each plate, do you can try a lot of different things if you do desire.

Date: 5 months ago

Review №128

Rating: 5

Date: 5 months ago

Review №129

Rating: 5

My first time trying sushi. And I love it now this place is a 10 out of 10. But I suggest going for dinner.

Date: 5 months ago

Review №130

Rating: 5

Date: 5 months ago

Review №131

Rating: 5

Fantastic sushi Would have given higher score for service, but they we re struggling to get sushi on the belt. The majority of the plates were empty. The actual wait staff were fantastic and fast. If you haven t been before, you have to push a button to call for a waiter. Also, very fun to have a musical robot deliver drinks. If you are not a fan of sushi, they do offer a few other items that you can order and they will come on a different conveyor belt. I recommend the miso soup. Dietary restrictions: Lady next to me was allergic to avocados. They had difficulty knowing what she could eat. Custom rolls are available, but you have to purchase the entire roll, not three or four pieces.

Date: 5 months ago

Review №132

Rating: 4

I like the Yellow tail, Negitoro, the Toro belly, the Seared Salmon, the Seared Scallop. I m not a fan of spanish mackerel. It s too slimy. I think they should have the other not spanish mackerel? Not sure what it is called. I really liked the wasabi. It s a fresh ground type. Impressive design, quick, fun, and enjoyable. I really think you come here for the nigiri, as the rolls I did not like that much. I thought the rolls lacked much of the protein that I d expect from a sushi roll to give it more bite. The rolls are rolled too tight and the rice is too sticky for my liking. I just won t come here for rolls. The rolls aren t bad, but not my liking. I did try the Udon and really thought it was great with very good bonito flavor. Service was good.

Date: 5 months ago

Review №133

Rating: 1

I ordered this online because I heard about it from a coworker but couldn t actually go in person. I was super excited but was deeply disappointed. My expectations weren t that hard to meet considering the fact that I eat cheap sushi all the time. Somehow, the quality of this sushi and just the food in general was awful compared to that. I had salmon that didn t look okay to eat and the California rolls had a funky flavor. I understand seafood is going to have an acidic flavor but mannnn something was def off. I do not recommend eating here.

Date: 5 months ago

Review №134

Rating: 5

Great Spot! Food doesnt disappoint, and there are lots of selections. Salmon Toro is always great here. Fun to order from the tablet. Friendly staff, very welcoming and answer all your questions. Parking is not a problem.

Date: 5 months ago

Review №135

Rating: 5

Was a great dinner that my whole family could enjoy! Service was really good and the kids like the robots that bring drinks out.

Date: 5 months ago

Review №136

Rating: 5

The staff are so nice! My family loves anime and we frequent often especially when there is an anime theme. The food is awesome and always so many great choices. Love this place

Date: 5 months ago

Review №137

Rating: 4

It was fun and the food delicious but they took forever to refill the plates.

Date: 5 months ago

Review №138

Rating: 3

Date: 5 months ago

Review №139

Rating: 5

Amazing food and quality service. And the robot is really fun.

Date: 5 months ago

Review №140

Rating: 5

Wonderful experience, make sure to use the app to reserve ahead of time dinner time wait is 45 minutes usually if you just show up.

Date: 5 months ago

Review №141

Rating: 4

I like this restaurant a lot, but the food in this location doesnt look fresh enough

Date: 5 months ago

Review №142

Rating: 2

Was excited to try this place out. Went for dinner well lets just say wasnt enough stuff going around the belt. Very disappointed. U could get 1 item and you have to wait 20 to 30 minutes again to see that item more empty plates than food. Its a great concept. But not enough food going around. And the stuff that was available no one wanted. The soup arrived at table cold. Very disappointed. . Not sure I would consider returning.

Date: 6 months ago

Review №143

Rating: 5

Reminds me of my favorite robot sushi place in Roppongi. Recommended!

Date: 6 months ago

Review №144

Rating: 5

Excellent technology Great food Food

Date: 6 months ago

Review №145

Rating: 5

Its so much fun going here! We got lucky and came during a lull so it was calm. Definitely worth it! Staff are very awesome and super helpful

Date: 6 months ago

Review №146

Rating: 5

Am experience of food and atmosphere

Date: 6 months ago

Review №147

Rating: 3

This location is just not very good. The food is not prepared well, the plates are often dirty and the booths are always dirty. I recommend going to the Carrollton location instead. We came here a few times to give them a chance knowing they just opened, hoping they would improve. It just feels unclean every time. The wait time is really short and the people working are friendly, checking on you more often than the Carrollton location does.

Date: 6 months ago

Review №148

Rating: 4

It is a very fun atmosphere and place to get sushi. Very kind and helpful staff. Great prices!!! The menu has a lot of selections to choose from. You can wait for the belt to come around for your selections or place specific orders at the table on a tablet that come directly to you from the kitchen. Visited later on a Thursday afternoon. It was not very busy. The selections available on the belt were very scarce. When I tried to order to the table, the options I wanted to order were not available to order on the system menu. That was disappointing. I was able to have cucumber salad, Umami Oil Salmon (x2) and Spicy Garlic Popcorn Shrimp Roll. Everything was fresh & delicious!!! I would try it out again. Maybe at dinnertime, maybe there would be more of a selection.

Date: 6 months ago

Review №149

Rating: 5

Kura is the standard that every other revolving sushi place is trying to reach

Date: 6 months ago

Review №150

Rating: 5

Ive eaten at the Carrollton location and was hoping this one was as good! It is!! The robot rolls out your drinks, you can order from the menu board or choose items from the conveyer belt and servers also check on you. I tried several items which included the salmon & shishito peppers. Yum! Ill be going again! Parking: Kura is located in a very large shopping center with plenty of parking.

Date: 6 months ago

Review №151

Rating: 1

Absolutely awful experience having dinner here last night. We got seated and waited 10+ minutes for a server to come by to get our drink orders. I mentioned to her that I had an allergy to avocados and asked if it was possible to special order rolls. Without hesitation or going to ask anyone she said no I don t think they can do that . We even told her we were perfectly ok with purchasing a full roll and not just by the plate. I ve never once had a restaurant say they can t accommodate allergies. That waitress avoided us for the rest of our meal. Dietary restrictions: From my experience, the servers are very unwilling to accommodate any restrictions

Date: 6 months ago

Review №152

Rating: 5

Date: 6 months ago

Review №153

Rating: 1

Their food isnt the freshest. Their reservation system stinks. Its says the wait is 20-40 minutes but in reality its more like 60-90 minutes. Then they keep texting you telling you to check in with the hostess just to be told they will text you when theyre ready for you and you have to wait outside in the weather and bugs. The conveyor belt isnt that sanitary. The real crab California roll had a piece of shell in it nearly broke my tooth.

Date: 6 months ago

Review №154

Rating: 5

Date: 6 months ago

Review №155

Rating: 5

Date: 6 months ago

Review №156

Rating: 5

Date: 6 months ago

Review №157

Rating: 5

Date: 6 months ago

Review №158

Rating: 2

I ve been a Kura customer for almost 10 years and each visit leaves me more and more disappointed. The quality of the seafood has gone down SIGNIFICANTLY, the prices are absolutely ridiculous, and cleanliness is always subpar. This was my last Kura visit. I just can t justify coming here when wonderful AYCE places such as Japan House in NRH exist.

Date: 6 months ago

Review №159

Rating: 5

Wonderful place to eat, service was really good the food was absolutely delicious only thing that is bad is it was cold in there P.S please put one in Odessa TX

Date: 6 months ago

Review №160

Rating: 5

We enjoy going to Kura for the experience and the variety of options available both on the revolving bar and through the menu. This one also has a robot waiter that brings your drink orders to your table. It can add up fast as theres an animation that encourages you to continue to insert plates (15 completes the story and gives you a prize ball). I wouldnt recommend it for parties of more than 4 though. The booths seat up to four people comfortably.

Date: 6 months ago

Review №161

Rating: 1

The hostess is terrible. We got there and put our names on the list at the kiosk that said it would be 20-30 minutes. We got a text that said to check in. So we checked in with the hostess. She said we were 2nd in line. Which was fine. This was 30 mins after we originally put our names on the list. She came back 15 minutes later and said we were 5th. How did we go from 2nd to 5th? She said other people checked in online and they are busy and just walked away. It was the rudest interaction Ive ever had at a restaurant. We left and will not be returning.

Date: 6 months ago

Review №162

Rating: 2

This was my second time here. It wasn t great the first time, but I decided to take my kids just for the experience. The food was no very and there was barely anything on the belt. After 10 minutes of the belt going around and not seeing anything that we wanted out of the few items that were there, we ordered off of the menu that finally came out 20 minutes later. My kids ordered sprite that had no syrup. I won t be going back.

Date: 6 months ago

Review №163

Rating: 5

Date: 6 months ago

Review №164

Rating: 5

While its not as personal as a traditional restaurant because they primarily use technology, its still a neat experience all together. Most of the sushi I tried was pretty good. Some were just not my kind of taste but good. The ginger was potent, according to my fiance, so was the Wasabi. Each plate you grab was only 3 25 unless its marked otherwise. Even with saki and a beer it was not crazy expensive. They use a robot to deliver the non alcoholic drinks. It is an excellent place for dates and foodies who live trying different things. I definitely plan on going there again. Im truly glad we tried that place. I personally suggest going here for sure.

Date: 6 months ago

Review №165

Rating: 3

We came to the restaurant around 8 pm and we got our table probably about 8:20ish, found out theres barely ANYTHING on the conveyor belt, and it took forever to get the orders done, we came to the restaurant hungry and when were out we were still hungry, they obviously could NOT keep up. I ordered a simple drink like hot green tea, its room-temperature tea when I got it lol...Might as well just let the customer know they close at 8 pm instead of 9. I would not recommend to go to this specific location, so disappointed.

Date: 6 months ago

Review №166

Rating: 4

Im not sure if it was just where we were seated and someone else was taking what I wanted before it got to our table or not, but we waited patiently for spicy sushi, which never came. Was happy to find out you can order it from the menu and have it sent directly to the table.

Date: 6 months ago

Review №167

Rating: 2

Update- went on Monday at 7:00pm and still not better. We were at table 10 and the conveyor belt still 95% empty. We ordered food from menu and each item took 8-14 min to receive. One item we never received and when we told server just to take it off tab, it magically appeared. The sign in and check in process is still unclear and a mess! Previous - I want to start by saying I have been to a few Kura restaurants and they are amazing. I have frequently visited the one in Carrollton Texas and LA I have never experienced what I did this evening. I am hoping it s new and it s working out its kinks. First I couldn t join the waitlist from my app, the location kept saying error page. I got to restaurant signed in and it said 25-30 min wait, but then the host checked on me and told me 50min to 65 min I said no problem. Most Kura you wait. It s worth it. But after 7-8 min the host came and sat me. Weird but ok cool!!! When I sat down I ordered my drink from the screen. Started waiting to see plates I wanted and all were EMPTY. In all the times I have been to KURA I have never seen this but I just sat down so no problem. I ordered a roll from the menu and waited. I finally pinged for help for my drink when 15 minutes had passed. It took another 5-7 minutes to get my drink. Then I pinged again for a soy sauce plate. Still during this time no sushi was on the conveyor belt. I asked the lady next to me if it had been like this long and she said oh yeah at 28 minutes I got the food I had ordered from the menu. I finally asked a server walking by if I could put my name back on the list for a table . I think the counter or aka single section was at the end of the line so I was hoping a table would get me better luck. She said she would ask. A few min later a gentleman came over and asked how can I help you, I told him there has been no food on belt and I was hoping just to put my name on the list again. He said no, he couldn t do that cause the wait was too long. I said well I don t mind waiting cause at this point I am waiting and getting nothing. He said I could order from the menu, and said I know it defeats the purpose of coming in for the experience apologized and walked away. It honestly didn t seem like he cared about me. Which he may not who I am but it s important to listen and try customer service 101 anyway- During this time I ordered a few more plates from the menu they took some time, and weren t very good the lady next to me gave up and she was trying to pay but couldn t. She flagged a server down and they did nothing to help her well Except explain the pay process that this lady had already been doing for 15 minutes she tried again and no luck The lady went to the servers both next to us and they gladly took her payment when she stated she would just leave since it didn t seem they wanted her money. I then got my check and decided it was just time to go the machine promptly took my payment with no problem. I didn t have a good experience. Which is so sad!!! I love Kura and this one is closer to me! The single section seemed unimportant to this establishment. Which when you make a person feel invisible, it doesn t make them want to come back. Again I have been to very BUSY Kura restaurants with 2-4 hour waits, extremely busy and have never seen an empty conveyor belt. Maybe a selection is empty but it s full when it comes back around I didn t get to really eat what I normally eat but what I did eat was not what I have had before. Tasteless, and falling apart. Yikes!!! It was a very sad and disappointing experience. I hope they figure it out quickly so people don t miss what an amazing experience at Kura is normally like!

Date: 6 months ago

Review №168

Rating: 5

Date: 6 months ago

Review №169

Rating: 2

My fiancée and I had dinner yesterday, March 12th. It was our second time there so we were eager to enjoy a nice dinner. The overall food was good, similar to our first time at the Euless location. However, there was definitely a lack of variety on the conveyer belt throughout our visit. I understand that you can order a la carte items, but it takes away from the purpose of enjoying the novelty behind selecting items off the conveyer. 25% of the items were order a la carte, with (2) orders of the Rainbow Roll taking 28 minutes to arrive. Pictures can be provided if necessary. It was obvious that we werent the only ones looking for items on the belt considering the many heads looking and seeing if anything was coming their way. Unsure of what can be done to rectify, but itd be ideal if a larger selection food could be provided and servers could attend when prompted on the screen.

Date: 6 months ago

Review №170

Rating: 5

delicious food and friendly staff

Date: 6 months ago

Review №171

Rating: 5

Date: 6 months ago

Review №172

Rating: 4

I love Kura and Ive been going to this one ever since they opened this new location because its closer to where I live, the food is amazing as always and the service is great but they dont have the Hokkaido milk tart and some of the rolls I can only find in Carrollton, I wish both locations had the same menu

Date: 6 months ago

Review №173

Rating: 2

Not as good as the other locations.

Date: 6 months ago

Review №174

Rating: 5

Date: 6 months ago

Review №175

Rating: 5

Absolutely fantastic sushi, and the best wasabi in town.

Date: 6 months ago

Review №176

Rating: 5

This place is so much fun! I only recommend you try not to sit towards the end of the conveyor belt. We did and many dishes were already taken by the time they got to us.

Date: 6 months ago

Review №177

Rating: 4

Date: 6 months ago

Review №178

Rating: 3

Date: 6 months ago

Review №179

Rating: 5

Date: 6 months ago

Review №180

Rating: 5

Such an awesome experience!

Date: 6 months ago

Review №181

Rating: 5

Date: 7 months ago

Review №182

Rating: 5

Just as good, if not better, than the Carrollton location. I might be trippin but the food did taste better. Vegetarian options: If youre okay with limited options, they have cucumber and avocado rolls for sushi. Theres inari, an egg nigiri, and the usual sides. All the desserts are awesome.

Date: 7 months ago

Review №183

Rating: 3

I love Kura and have been going to the Carrollton location for years now! However the Euless spot doesn t compare to the Carrollton location well. I know it s a new location and it s trying to get off the ground but I ve been 4 times since opening now and it s just not the same. The seared sushi plates are cold, the menu is not as extensive, and the past two times I ve gone all I could smell was the scent of cleaning dishes. It made eating really difficult because of the strong cleaning smell. The service from servers is fantastic and everyone is always so nice when I go! And the drinks are great I just wish the food part of the experience was a bit better I m not giving up on this location and I hope with time it gets better!

Date: 7 months ago

Review №184

Rating: 5

Date: 7 months ago

Review №185

Rating: 3

Went opening weekend and loved it. The other two times havent measured up nearly as well though, unfortunately. Keep getting seated at the very end of the line so the revolving sushi gimmick ends up being pointless since Ive had to order everything. Also had an issue where my Gyoza got delivered ice cold and barely cooked. Was promised new ones...then got forgotten about and had to flag someone down to make good on it. If you can seat closer to the front/middle of the conveyor belt youll probably enjoy it more. As for me I think Im good for now.

Date: 7 months ago

Review №186

Rating: 5

Date: 7 months ago

Review №187

Rating: 5

We had a very good service experience Friday night. Cindy was very good at service and I think one of the chefs might have been named Sean (Im bad at names Im so sorry), but he was also very attentive and sweet! He took a lot of extra care of us. I feel so welcome every time I come (and Ive come here every weekend since opening!)

Date: 7 months ago

Review №188

Rating: 1

Date: 7 months ago

Review №189

Rating: 4

Ive visited this location twice since they opened. On the first visit, it was 2 of us, and we sat in a booth. Unfortunately, the conveyer belt wasnt working. So that definitely detracted from the experience. But we were able to order from the tablet, which was very fast. The food was excellent, though the ramen was quite overpriced for the small serving. On the second visit, I was alone and sat in the semi-private counter section. I love that seating option for solo dining. I ordered a drink as soon as I sat down but it never arrived. I had to call a server for that. The conveyer was working but was just 90% empty plates rolling by. So I again had to rely on the tablet to order. Its not a big deal, I guess, but disappointing considering the main draw of the restaurant is the conveyer belt system. Again, the food was great. Overall, I love this place and will be back, but there is room for improvement concerning the conveyer belt operation and availability for all seating locations. Wheelchair accessibility: The only wheelchair friendly seating option is at the counter, which is a little cramped. I would not bring my wheelchair dependent adult son here as I dont feel that there is enough space for his comfort.

Date: 7 months ago

Review №190

Rating: 4

There needs to be more cooked plate varieties, I would have tried more.

Date: 7 months ago

Review №191

Rating: 1

I ate there yesterday (Sat), got home, 2 hrs later I was throwing up and diarrhea Disgusting. Don t know which dish got me sick Food

Date: 7 months ago

Review №192

Rating: 5

This was our first time and it was awesome. Our kiddo loves to eat salmon sashimi. We go to try new things! We will definitely be back.

Date: 7 months ago

Review №193

Rating: 4

Fun, entertaining sushi bar. The sushi plates are $3.25/plate. Its fun to watch the conveyor to see the offerings. It was busy when we went, so the conveyor had a lot of empty spaces.. Thats the reason for 1 star deduction. The food was fresh and delicious. There is a touchscreen order system to get items more quickly than on the conveyor. With every 15 plates, a little pon ball drops for you. My daughter and I had 22 plates, plus 3 items extra : 2 dessert and a miso soup, which comes at a bit higher price .. We spent $98 before tip. I recommend downloading the app, and join the rewards program.. With one trip, I earned a $5 reward for next visit.

Date: 7 months ago

Review №194

Rating: 1

Smelled a few plates that Smelled bad......and possibly left over from the night before. Waiter asking for a huge tip when they only come to your table if you ask by pushing the button. Just overall bad experience for the price there asking. We will not be back.

Date: 7 months ago

Review №195

Rating: 4

Great sushi, food, and service. Definitely will go back.

Date: 7 months ago

Review №196

Rating: 3

Cute place to bring your kids and that s about it. If you re serious about sushi, I wouldn t come here. The plates are expensive in relative to the portion size. All the rolls look like they belong to a kids meal. Most of the good stuff came with two pieces so just one bite between my partner and I. Ordered a couple of menu items like soft shell crab and beef fried rice. They were ok. The concept is unique and place is new which is why the lines are long but not worth the wait if you re here solely for the food.

Date: 7 months ago

Review №197

Rating: 2

Tried this place for 1st time. Loved the concept and the technology of in-app reservations and ordering. Customer service was good showing me how the service works. I ordered the fried scallops to try that type of ordering. I did not like them. First bite the (gills) ring around the scallop pulled and i opened it with my fingers. The scallops are small and not cleaned properly. I asked to have it removed from bill. Waitress said she would. It was still on my bill. So she goes back. Comes with a new bill. Only some of it was taken off. Call her back. She gives me a corrected bill. Then someone else has to come over to explain what they did. I probably wont be back.

Date: 7 months ago

Review №198

Rating: 5

food was great people were super nice they let me trade my toy even tho i got the same thing 3 times lol thank you guys

Date: 7 months ago

Review №199

Rating: 5

I got a to go order and Caleb and Cindy were excellent servers. The food is fresh and tasty and the atmosphere is interesting and unique. You got to try thing place out!

Date: 7 months ago

Review №200

Rating: 3

My goodness, talk about Kura. We first went on their opening weekend, then yesterday (Saturday). The first time was when they opened at 11:30, the second in the early evening. When they first opened, I noticed there were dirty spots in the area we sat in, which was concerning considering they had just opened. This past visit, I know they were dealing with the evening rush, but the cleanliness was still an issue. Regardless of how busy you are, you need to focus on cleaning the spaces in which people will be dining. No, excuses. The wait... This was VERY unorganized and while being there, several people were a bit upset and had no issues with voicing it. Those who were waiting, received texts as if their tables were ready, but they were doing that to tell us the wait would be longer. I assumed that ticked a few people off, I know it ticked us off. I understand the wait time could be extended, but until someone questions it, just let us assume thats what is happening. When we were finally ready to be seated, the host told us we would need to be at the bar, and if not, wed have to wait all over again. Excuse me, how does that make sense? If the option was bar/table when adding our name to the reservation, then I could potentially make sense of that. After speaking to the manager or the person who was over the hosts, we were seated when the next table became available. To note, if you have visited the establishment before, youll see there is no bar. The bar area is a seating area for those who are waiting to be seated. Again, it made no sense. To address some of the comments about it being overpriced, I agree to a degree. You are paying $3.25 for a mini-roll and sashimi. Youd be paying more for what youre getting here, somewhere else. I do agree with the overpriced items, that are not on the three-dollar menu. For Tempura, two pieces, youre paying almost ten dollars. That also applies to a scoop-sized plate of fried rice, you can get more elsewhere for the same cost. You know what youre getting when you visit, if not, it may be best to look at their menu ahead of time. The quality of food, so far, I havent had any issues with it. Ill admit, I do a little smell test, just to make sure. The customer service last night was fantastic, they brought in a young man from Florida to help with training. His presence and customer service, made the evening a bit more bearable when it came to calming the angry. Im hoping to see some sort of improvement when I visit next; I like this little spot. Also, I will do a better job when picking a time to visit, it will NOT be in the evenings if possible (weekends).

Date: 7 months ago