El Paso Zoo and Botanical Gardens

Review №1

Rating: 1

The most depressing zoo that I have ever attended. This place shouldn t even be allowed to charge full price. Don t waste your time or money.

Date: 2 hours ago

Review №2

Rating: 1

We went mid-afternoon and it was fairly quiet. Less than half of the animals were out Unsure if they were inside, hiding, or just non-existent. We saw very few large animals. We could hear a lion screaming like it had been locked inside. No giraffes or big cats. We went into the building where rescue cats were, and the staff were so unfriendly! The kittens were adorable. A small bottle of water was $5. In the gift shop, a kid s bottle of juice was $6. It was very hot out, but we would ve rather gone thirsty. The only perk is that the monkeys and orangutans were out and active. The walk was nice, but you can save a lot of money by walking elsewhere. Every person in my group said it was worst zoo we had been to.

Date: a day ago

Review №3

Rating: 5

Date: 4 days ago

Review №4

Rating: 1

Not worth the price every kiosk is closed and most of the animals where not there or closed DONT WASTE YOUR MONEY also if you do find a one spot to buy a drink it will be even more expensive than disneyland drinks won t be going back so disappointing

Date: 6 days ago

Review №5

Rating: 5

Date: 6 days ago

Review №6

Rating: 5

Date: a week ago

Review №7

Rating: 3

This zoo has everything that you need to entertain little ones: splash pad, playground, carousel but actual animals. Many animals have died within the last couple of years and theres many exhibits that are empty. The zoo has some newer areas like the Chihuahua Desert and the penguin habitat but the other enclosures desperately need upgrading and repairs. If you are an animal enthusiast you will be disappointed however if you need a place to take your little one this place is a good option. If anyone from EP Zoo reads my review please consider bringing at least farm animals to fill the empty areas.

Date: a week ago

Review №8

Rating: 5

Always clean and always fun.

Date: a week ago

Review №9

Rating: 5

Date: a week ago

Review №10

Rating: 5

Date: a week ago

Review №11

Rating: 5

Date: a week ago

Review №12

Rating: 5

Date: 2 weeks ago

Review №13

Rating: 4

Date: 2 weeks ago

Review №14

Rating: 5

The penguins are adorable. The place is amazing right now. Go and support our local Zoo, its worth it.

Date: 2 weeks ago

Review №15

Rating: 4

The truth is that it is very beautiful, the people are very friendly and the place is fun for children and adults. It is seen that they have very good care of the fauna.

Date: 2 weeks ago

Review №16

Rating: 4

Date: 2 weeks ago

Review №17

Rating: 5

Date: 2 weeks ago

Review №18

Rating: 3

I think the zoo is worth it as long as you have a membership. I take my daughter every Wednesday for an hour or 2 and she likes it. It is pretty relaxing too since most kids are back in school now so she has a chance to run around. The staff are ok. If I could rate the staff separately I would say about 3 as well.

Date: 2 weeks ago

Review №19

Rating: 4

Date: 3 weeks ago

Review №20

Rating: 5

Date: 3 weeks ago

Review №21

Rating: 5

Date: 3 weeks ago

Review №22

Rating: 2

I dont understand how nobody is talking about the conditions of the water in almost all the exhibits. Water looks disgusting and it smelled everywhere you passed by. Very sad to see, even the koi in such terrible water conditions. The aviaries had almost no birds around. They closed the Carousel at around 3:30pm and didnt even try to let our kids ride when we got there before the last ride ended. The food, the merchandise, the ride were all very expensive. The glas, where you try to see some of the animals through, like the one where the penguins are located, was so dirty you could barely see them. Not everything is terrible though. They had a splash pad and the treehouse playground were great for the kids. The cat adoption location was great as well. Please, fix the water conditions of these animals.

Date: 3 weeks ago

Review №23

Rating: 3

Date: 3 weeks ago

Review №24

Rating: 5

I love what theyve done with all the remodeling. Its great and theres so many areas to just sit and take in the tranquility.

Date: 3 weeks ago

Review №25

Rating: 5

Date: 3 weeks ago

Review №26

Rating: 1

No animals at this place don t waste your money and time

Date: 3 weeks ago

Review №27

Rating: 5

Very nice experience.

Date: 3 weeks ago

Review №28

Rating: 4

Date: 3 weeks ago

Review №29

Rating: 1

Come if you want to see animals die and enclosures that are way too small for these animals. Depressing environment.

Date: 3 weeks ago

Review №30

Rating: 5

Pretty decent size for a zoo

Date: 3 weeks ago

Review №31

Rating: 5

It was an amazing experience for my first time ever going to the zoo, I was disappointed that I didnt get to see the sealions but all in all it was a great experience

Date: 3 weeks ago

Review №32

Rating: 5

Date: 3 weeks ago

Review №33

Rating: 3

I have visited this zoo several times over the years when visiting family. I tell people how amazing it is, and its better each time I go. Not this time. Some of the habitats were overgrown and couldnt see the animals, what few animals there are. Some are off the trail, and if you dont follow the map exactly, you might miss something. The website offers Giraffe feeding. I was so excited to share this with my siblings. When I enquired about tickets, I was told they arent doing that. We went early during the week, and there was nothing open to take a break for a beverage or snack. I was very disappointed. Hopefully, the next visit will be better.

Date: 4 weeks ago

Review №34

Rating: 5

Date: 4 weeks ago

Review №35

Rating: 5

Date: a month ago

Review №36

Rating: 5

Date: a month ago

Review №37

Rating: 4

Date: a month ago

Review №38

Rating: 5

This is a small zoo. Some of the animal displays were closed due to the recent rain. You can bring a bag lunch, and the place is very kid friendly with the splash pads and the dippin dots. There is a cat adoption center that allows you to pet the cats even if you are not ready to adopt. There is plenty of parking and a cute little gift shop. Overall, it was a good place to stroll around.

Date: a month ago

Review №39

Rating: 1

No animals were out!!! Paid $60 to see landscape

Date: a month ago

Review №40

Rating: 1

Horrible. Everything is closed. No train, no penguins, No elephants, no giraffes. No of everything. Around 60 people waited for the bird show which never started. They use trash in there exhibits as natural repourpsed habitats. Only in El Paso. Next time will spend a little more on gasoline and go to Albuquerque zoo. Embarrassing for a city this size.

Date: a month ago

Review №41

Rating: 5

Date: a month ago

Review №42

Rating: 5

Date: a month ago

Review №43

Rating: 1

Shame on you city of el paso for allowing this monstrosity. Horrible treatment of animals.. every exhibit is empty..

Date: a month ago

Review №44

Rating: 5

The zoo has improved over the years, they offer more activities for children. I can say I was honestly surprised, I had not been there since 2010 and now plan to go back.

Date: a month ago

Review №45

Rating: 1

Please do not plan your events here. We were planning on having my child s birthday party here and we were super excited because we LOVE the zoo. They sent us a packet with pricing and once we had sent the deposit, they kept adding ridiculous fees that we were not made aware of. Our point of contact was Adeline Lucero and she made the process incredibly hard and unpleasant.

Date: a month ago

Review №46

Rating: 5

Super beautiful zoo with a childrens playground and water playground for children that invites you to linger.

Date: a month ago

Review №47

Rating: 5

This is the Deep South over here, the Magellanic Penguins are on a mission people! Great additions, good staff.

Date: a month ago

Review №48

Rating: 1

Date: a month ago

Review №49

Rating: 5

It was wonderful! I took my daughter for her first zoo visit and everyone was so nice and helpful!

Date: a month ago

Review №50

Rating: 2

I wish I could be giving a different review, I felt we should ve been prorated soo much was not open , then I saw about 10 employees cleaning one very small animal pen mostly talking, saw more employees than I did animals in the pens, the small cafe in the back by the carousel, the tables were all dirty, the orangutans pen looked like there was a massive Party and no one picked up, I don t blame employees too much for this I think management needs to really be stepped up. We are giving a honest review of our experience I hope your will be different.

Date: a month ago

Review №51

Rating: 4

Good experience but animals were scarce in the afternoon with the heat. Go early if your going to go.

Date: a month ago

Review №52

Rating: 4

Date: a month ago

Review №53

Rating: 4

Date: a month ago

Review №54

Rating: 1

Theres no more animals only a few,, they closed big part of the zoo

Date: a month ago

Review №55

Rating: 3

Date: a month ago

Review №56

Rating: 5

Date: a month ago

Review №57

Rating: 5

Date: a month ago

Review №58

Rating: 4

A nice and small zoo, was a shame some the exhibits were closed.

Date: a month ago

Review №59

Rating: 5

Went there for the animals, and ended up leaving with my some best friends for life!

Date: a month ago

Review №60

Rating: 3

The weather is hot, and animals take refuge in cool places. Couldnt see what animals I wanted to see. You can bring your children to visit.

Date: a month ago

Review №61

Rating: 5

Date: a month ago

Review №62

Rating: 5

Date: a month ago

Review №63

Rating: 5

The penguin exhibit is a nice upgrade.

Date: a month ago

Review №64

Rating: 3

Nice experience took the family out. Had a picnic. Kids got wet in the splash area. Only downside 3 areas closed off. They only had 1 nursing station, and the door was broken.

Date: a month ago

Review №65

Rating: 4

Date: a month ago

Review №66

Rating: 5

I gave it a 10 out of 10 the animals are radical

Date: 2 months ago

Review №67

Rating: 2

There are a good number of animals that are advertised and you cant see them, the aviary was also very empty, there are no bears, we couldnt see the tiger either.

Date: 2 months ago

Review №68

Rating: 3

Date: 2 months ago

Review №69

Rating: 4

Date: 2 months ago

Review №70

Rating: 2

Really want to love this zoo but even though some exhibits have improved, many have not. Its become a lonely little zoo missing a lot of animals. Our most recent visit had no giraffes out for viewing. Only one lion, only 1 tiger, 1 alligator, many monkees off exhibit, no more elephants and a recent loss of the bear. In the bird aviary a lot of birds are gone, that was a waste to walk through. The south American Pavillion was hopefully under some renovation, there were many empty exhibits there. Reptile house exhibits were difficult to see with the glare. The Asian forest exhibit was closed. The sea lion exhibit was filthy making it difficult to see much there. After spending 3 hours there we left feeling disappointed. The wolf exhibit is great to see and though hit or miss if you can catch the mountain lion or jaguar thats good too. The addition of the painted dogs was nice also. On our visit the recent addition of a rhino and penguins had not opened but hopefully well get to see those. Overall, theres a lot of improving this zoo needs. The zoo also needs to have more choices for refreshments actually opened. We saw stand but none of them were open, the food near the elephant was closed and one other stand available had no cold drinks. Id recommend not bothering with their sele tions and just bring your own.

Date: 2 months ago

Review №71

Rating: 5

Date: 2 months ago

Review №72

Rating: 5

We had fun even though it was a hot day.

Date: 2 months ago

Review №73

Rating: 1

Date: 2 months ago

Review №74

Rating: 2

Very disappointed with our trip to the zoo. The show in the amphitheater was just two zoo people talking about a macaw and a horned owl. Large crowds of people just started leaving the show. Then, the sea lion didnt come out of the water for check-ups. The rhino event was just a zoo person throwing food to the rhino in the water. The rhino was unexpectedly cute! No one even showed up to present the show at the meerkat. Again, large crowd with no show. Luckily, one little meerkat jumped up by the windows for pictures. We went early before it got too hot with hopes of seeing more animals, but very few were out to see. All of the concessions like Dippin Dots, slushees, etc. were not open. It is sad to see the decline in our city zoo.

Date: 2 months ago

Review №75

Rating: 4

Date: 2 months ago

Review №76

Rating: 5

Date: 2 months ago

Review №77

Rating: 2

Date: 2 months ago

Review №78

Rating: 5

Very nice and clean. Staff was friendly. Some of the exhibits were closed due to the hot weather which was very understandable and was glad that the animals werent exposed.

Date: 2 months ago

Review №79

Rating: 3

The experience was over all nice but the show times are too early which is not conventional for people who live far . And I feel that their collection of animals is too few.

Date: 2 months ago

Review №80

Rating: 5

We had a great visit. The El Paso Zoo is very nice for a smaller zoo. It has plenty of wildlife including a lion, tiger, monkeys, and beautiful giraffes. Lots of places to sit and rest in the shade, a splash pad and playground for the kids.

Date: 2 months ago

Review №81

Rating: 5

It s small but worth the price

Date: 2 months ago

Review №82

Rating: 5

Date: 2 months ago

Review №83

Rating: 5

Date: 2 months ago

Review №84

Rating: 1

Zoo sucked me my man and his little girl went. Most of the park was closed off. Barely any animals were out. Almost everything was closed as far as food or drink, and they were expensive as hell. Need a better zoo next time visiting El paso

Date: 2 months ago

Review №85

Rating: 5

Veterinary meeting

Date: 2 months ago

Review №86

Rating: 5

Date: 2 months ago

Review №87

Rating: 1

There is really nothing to see, 6 animals and so on and the tickets are super expensive and to not see anything, it is not worth it, nor do I recommend that you waste your valuable time

Date: 2 months ago

Review №88

Rating: 5

Our family had a great experience!!

Date: 2 months ago

Review №89

Rating: 4

Great zoo with some unique animals and experiences. Worth a few hour day trip.

Date: 2 months ago

Review №90

Rating: 5

It was enough to see without being too overwhelmed. My son loved to splash pad. He was able to cool off for a few then enjoy the rest of the zoo.

Date: 2 months ago

Review №91

Rating: 2

Lots of stuff is closed, yet you still pay full price. The zoo needs fixing up inside in some areas whether it s cleaning or adding more shade. I find it interesting how their rhino is aquatic and a great swimmer yet, he has no water insight. This place has potential but needs work.

Date: 2 months ago

Review №92

Rating: 1

This place is a SCAM $45 just to walk, every single sign no animal right sorry for the inconvenience countless of this signs, just a ripped off, buying tickets only one is also a worthless, i still have to do line to printout the tickets, instead of just scanning the QR code, this zoo is a joke

Date: 2 months ago

Review №93

Rating: 4

Date: 2 months ago

Review №94

Rating: 4

Date: 2 months ago

Review №95

Rating: 2

Hardly anything open anymore

Date: 2 months ago

Review №96

Rating: 1

Disgusted at the condition of this zoo. I wouldnt recommend this place to no one . Most animals were not there ! A bottle pf water is 6 bucks and they constantly asking you for donations. The wood bridges you walk across have loose boards hopefully no one falls through.

Date: 2 months ago

Review №97

Rating: 1

There was a lot of attractions closed

Date: 2 months ago

Review №98

Rating: 4

Date: 2 months ago

Review №99

Rating: 5

Great zoo. They help breed wolves for reintroduction to the wild. They also have a splash pad centrally located for the kids to play and stay cool while running around. We went on Fathers Day and there was no line, the zoo was empty. They even allowed free entry for Fathers.

Date: 2 months ago

Review №100

Rating: 5

Such a good place to bring your kids of all ages.

Date: 2 months ago

Review №101

Rating: 4

Date: 2 months ago

Review №102

Rating: 4

Hadnt been to the EP zoo in over 20 years. Granddaughters 6 and 2 were here for a visit and it was a pleasant afternoon. Didnt realize it closed at 3 so we did miss out on visiting one area but all in all it was enjoyable.

Date: 2 months ago

Review №103

Rating: 5

Date: 2 months ago

Review №104

Rating: 2

There were not many animals, some closed areas

Date: 2 months ago

Review №105

Rating: 1

Too careless ,the train doesnt work

Date: 3 months ago

Review №106

Rating: 4

Date: 3 months ago

Review №107

Rating: 5

Got my yearly pass. They dont do anything for veterans though. Disappointing.

Date: 3 months ago

Review №108

Rating: 4

Date: 3 months ago

Review №109

Rating: 2

Date: 3 months ago

Review №110

Rating: 5

Date: 3 months ago

Review №111

Rating: 5

We love the zoo, especially fri-sun, you can go play with kittens.

Date: 3 months ago

Review №112

Rating: 4

Place under construction. 1/3 animals not there but otherwise fun

Date: 3 months ago

Review №113

Rating: 5

Date: 3 months ago

Review №114

Rating: 4

Date: 3 months ago

Review №115

Rating: 5

Date: 3 months ago

Review №116

Rating: 4

Half of the animals were gone and employees exhibits but it was still fun and kids enjoyed it.

Date: 3 months ago

Review №117

Rating: 2

My kids came out very disappointed, as did I. It looks abandoned, and the areas are not well kept at all. It was really sad. The Asia area was closed, and the sea lion tank looked disgusting with green water. The best part of it was the cat adoption center, and that says a lot.

Date: 3 months ago

Review №118

Rating: 5

Date: 3 months ago

Review №119

Rating: 1

Closed without notice.

Date: 3 months ago

Review №120

Rating: 4

Really enjoyed. However, I would recommend going early, as the day gets warmer the more the animals take shelter or hide in shaded areas. We still got to see plenty of animals, but it was definitely hot.

Date: 3 months ago

Review №121

Rating: 3

Maybe lets disclose somewhere that half of the exhibits are closed. It seems odd to charge full price for a entry when most of the park is closed for whatever reason. Such a waste.

Date: 3 months ago

Review №122

Rating: 1

Don t waste your time. Hadn t been here in over a decade and it was better then. Half of the Asia exhibit is chained off, the aviary is closed, the animals were being cared for behind the scenes in a lot of exhibits. It s honestly embarrassing. Needless to say the exhibits that do have active wildlife have the dirtiest glass where you can t get a clear view. There s no showtimes posted, it s basically a splashpad advertised as a zoo. Do better El Paso, this is a shame and there s no disclosure upon paying at least letting you know that it s 1/2 a zoo (if that). Be transparent and let the patrons decide BEFORE they walk the zoo and be disappointed.

Date: 3 months ago

Review №123

Rating: 5

The El Paso Zoo has a nice variety of animals. The setup in parts according to the area where the animals are from is done well and harmonizes with the decor of the area. My toddler now loves the splash pad but I am most excited for him to be big enough foe the playground - the playground is super cool!

Date: 3 months ago

Review №124

Rating: 5

Great

Date: 3 months ago

Review №125

Rating: 3

Date: 3 months ago

Review №126

Rating: 3

We went for father s day, they give a free ticket to dads that whole weekend. Had a great time! My only issue was they have a nursing/ pumping room which is amazing. But It was so hot in there i couldn t feed my baby. There is no a/c in there at all. Very miserable time Visited on

Date: 3 months ago

Review №127

Rating: 4

I was impressed with the visit and will return. The grandsons enjoyed it as well.

Date: 3 months ago

Review №128

Rating: 1

You guys need to clean the sea lions tank.

Date: 3 months ago

Review №129

Rating: 5

Great place to go out and see the animals. The staff are so friendly

Date: 3 months ago

Review №130

Rating: 5

Date: 3 months ago

Review №131

Rating: 3

Good zoo for the size of the city. Theres current construction going on to expand but some exhibits are closed.

Date: 3 months ago

Review №132

Rating: 5

Date: 3 months ago

Review №133

Rating: 5

My two year old always has fun at the zoo, he can run around and that gives me a piece of mind knowing that we are at a safe place. Staff is always friendly and kind to kids.

Date: 3 months ago

Review №134

Rating: 4

Took the grandkids to the zoo Theres not a lot to see, and I probably would not return Visited on

Date: 3 months ago

Review №135

Rating: 5

Date: 3 months ago

Review №136

Rating: 1

It s an inconvenience the park it s closed on Mondays and Tuesdays

Date: 3 months ago

Review №137

Rating: 5

the feds found me

Date: 3 months ago

Review №138

Rating: 3

Visited late May 2024 and many of the exhibits were under construction.

Date: 3 months ago

Review №139

Rating: 5

Had a very good time even though it was very Hot. We will be back

Date: 3 months ago

Review №140

Rating: 4

Was a good visit. Many animals were not available but was good to see those that were.

Date: 3 months ago

Review №141

Rating: 2

Its kind of sad .......

Date: 3 months ago

Review №142

Rating: 1

ZERO STARS!!!! THEY HOSTED A SCHOOL FIELD TRIP AND ALLOWED CHILDREN TO PLAY ON THEIR BROKEN PLAYGROUND EQUIPMENT . WHERE A CHILD FELL THROUGH AND BROKE BOTH BONES IN HIS ARM. THE EQUIPMENT WAS SO BAD THAT THERE WERE PARENTS / CHAPERONES DOING THEIR BEST TO KEEP THE CHILDREN OFF OF THIS EQUIPMENT . WHICH IS NOT THEIR JOB TO KEEP KIDS SAFE FROM THE ZOOS INCOMPETENCE .UNFORTUNATELY A 5 YEAR OLD CHILD WAS SEVERLY INJURED AND NOW THE GREAT CITY OF EL PASO AND THEIR ZOO ARE REFUSING TO TAKE ANY RESPONSIBILITY FOR THEIR INCOMPETENCE . YOUR HANDY MEN HAVE ONE JOB AND THATS TO KEEP THE ZOO SAFE FOR EVERYONE . INSTEAD AFTER THE CHILD GOT SEVERLY INJURED THE PARENTS /CHAPERONES WERE THE ONES TO GO TO THE BROKEN EQUIPMENT AND PERFORM A NON PROFESSIONAL REPAIR TO KEEP OTHER CHILDREN FROM GETTING HURT. THIS ACCIDENT IS PURE NEGLIGENCE BY THE CITY AND THE ZOO AND COULD HAVE BEEN PREVENTED IF THEY DID THE ONE THING THEY WERE HIRED TO DO AND KEEP THE ZOO SAFE FOR EVERYONE.

Date: 3 months ago

Review №143

Rating: 4

On this occasion the sun was very strong, I recommend bringing water, a hat and sunscreen and for the little ones a stroller or you can rent one inside the zoo. I would have liked the presentations they have at the zoo to be English/Spanish like elsewhere, but it was interesting and hard for about 20 minutes and they let us take close-up photos with the animals in the presentation.

Date: 3 months ago

Review №144

Rating: 3

Date: 3 months ago

Review №145

Rating: 4

Enjoyed the zoo. Will go back during the fall so more of the wildlife will be out.

Date: 3 months ago

Review №146

Rating: 3

Enjoyed the zoo overall. Park was very clean at 8 am Sunday. Just 2 disappointments. Giraffes were not out and the strollers are not thoroughly cleaned. Were very dusty and stained. We had to clean it ourselves after the employee went over it with a towel. They should be cleaned every opening day.

Date: 3 months ago

Review №147

Rating: 4

Date: 3 months ago

Review №148

Rating: 5

Date: 4 months ago

Review №149

Rating: 2

Edit: Since the city took the zoo over from the zoo society in February 2024 its been dirty, less exhibits open, and less interactive for the animals. Weve had a membership for several years and will not be renewing now. *Original review: Small but adequate zoo. The animal seem healthy and well taken care of. The setup is a little odd, no way all the way around the zoo without lots of back tracking but there was a lot of construction going on so maybe that will change. We love they added penguins!

Date: 4 months ago

Review №150

Rating: 3

Went with an elementary school. I felt very bad for some of the kids who only brought $5 to get something to drink. You cant even get a water bottle. They were able to purchase a tiny juice box for close to 3 dollars. Take your own food and drinks if you can. Because they are outrageous there.

Date: 4 months ago

Review №151

Rating: 4

Zoos are always fun. Disappointing when several animal exhibits werent available. Canyon rope challenge was cool for the kids and splash pad adds to the day. Overall a great time.

Date: 4 months ago

Review №152

Rating: 5

Date: 4 months ago

Review №153

Rating: 4

Date: 4 months ago

Review №154

Rating: 1

I recently went to take my son and it s extremely devastating to see how much lack of maintenance and love there is, in both the animals environment and the zoo atmosphere overall.

Date: 4 months ago

Review №155

Rating: 4

Date: 4 months ago

Review №156

Rating: 5

Date: 4 months ago

Review №157

Rating: 5

Love the animals. Clean and animals are well taken care of. Highly recommend going. Lots to see.

Date: 4 months ago

Review №158

Rating: 3

Was disappointed , to many exhibits were empty couldnt see any of the animals. My grandkids werent happy

Date: 4 months ago

Review №159

Rating: 3

A lot of exhibitions were close!

Date: 4 months ago

Review №160

Rating: 1

At least half of the exhibits are empty. All the glass to look through at animals is oily and smudged so bad you cant see through it. Bathrooms are dirty. A small disposable plastic cup for a fountain drink is $6 with ko refills, lid, or straw. Overall the Zoo is dirty and not worth it.

Date: 4 months ago

Review №161

Rating: 5

Date: 4 months ago

Review №162

Rating: 5

Date: 4 months ago

Review №163

Rating: 4

Over all good however, a lot of exhibits were in construction, so I didnt get to see much.

Date: 4 months ago

Review №164

Rating: 5

Date: 4 months ago

Review №165

Rating: 1

Growing up in El Paso I have been to the Zoo a dozen times. It had been a couple of years since I have been back. Took my nephews for a little bonding time this past week. In shock, disappointed and saddened are the best words I can describe our trip. Most of all the areas were blocked off and what we did visit was in really poor condition. Most of the glass displays were so dirty you could barely see whatever little animals there were. I was brought to tears when I saw the conditon the sea lion is in. The water is so dirty you could only see it when it was close to the glass. It swam slowly in circles with its eyes closed. The aviary was a disappointment, we saw two birds. All of the Asia area was closed. The prices are also extremely high, I payed close to $60 for 4 slushies. You can definitely tell that they do not care about the animals. I will not be back.

Date: 4 months ago

Review №166

Rating: 4

I love our El Paso Zoo. There is a splash pad and a rope course for the kids. Many new animals here and more in the works.

Date: 4 months ago

Review №167

Rating: 1

Called ahead of time to ask when last entries would be, lady on the phone said they sell tickets up until 30 minutes before closing time. I showed with my family from out of town AN HOUR & 1/2 before closing, ALL ticket windows were closed & security said they were done selling for the day at 1:40 pm! You all need to get your info straight!

Date: 4 months ago

Review №168

Rating: 5

Date: 4 months ago

Review №169

Rating: 1

Ugh this zoo really broke my heart especially since this is my home town and I brought my kids and boyfriend since they had never been and to be honest I was so embarrassed and disappointed at how the zoo look and the animals just looked so unhappy and crammed. The fact that a lot of the plants used to recreate the animals/insects/ reptile s environment were all FAKE, there were empty cardboard boxes in the lions sanctuary and others. The giraffes have plain branches hanging with no leaves (what the heck is that about) and the seals and penguin water was GREEN! So disgusted and heartbroken that this is the environment that these wildlife animals are living in. They are so vulnerable and have no choice but to be stuck there.

Date: 4 months ago

Review №170

Rating: 5

The El Paso zoo and Botanical Gardens was a huge successful family visit. This was our 1st time visiting since we are new to the area. The zoo exceeded my expectations, especially because my family really enjoyed it from the time they opened until they closed. We will be visiting again, hopefully they bring more wild animals and fill every cage. Oh yeah, please get the train going so my little ones can ride it.

Date: 4 months ago

Review №171

Rating: 4

Date: 4 months ago

Review №172

Rating: 5

The animals look very well cared for, with well-equipped and large cages! A lot of cleaning and it is very interesting

Date: 4 months ago

Review №173

Rating: 5

Clean , nice staff . Little sad becuse I went right when sun is the max and the little animals didn t want to be active in plain heat. But Igther then that love it.

Date: 4 months ago

Review №174

Rating: 4

Date: 4 months ago

Review №175

Rating: 1

I waste 50$ for 3 people for most of animals not appearing even long walk most of was closed sleeping animals boring animals depression need to be cheap if animal not there and they put them inside when people wanna see the animals not worth expensive ticket when theres not much animals empty caged

Date: 4 months ago

Review №176

Rating: 3

It gets 3 stars because most of the animals are put up or hidden, also because its dirty, its like they forgot about the sea lions its sad ( Im not talking about the green water ) . But overall it is fun!, it would be much funner if it was actually clean and they had more animals out. But they never ever do and Ive been here multiple times. Also they should definitely get more food spots for quick snacks/drinks, I know its a small zoo but they could add a drink stand or two. Also I was very disappointed going into the walk in bird cage, more than half of them were gone, more like 90% was gone.

Date: 4 months ago

Review №177

Rating: 5

It s small but has a lot of animals and very tranquil no rush. Prices are reasonable for El Paso so go out and enjoy.

Date: 4 months ago

Review №178

Rating: 3

Date: 4 months ago

Review №179

Rating: 5

Nice and clean place

Date: 4 months ago

Review №180

Rating: 5

Date: 4 months ago

Review №181

Rating: 5

Date: 4 months ago

Review №182

Rating: 3

Date: 4 months ago

Review №183

Rating: 4

Date: 4 months ago

Review №184

Rating: 5

Date: 4 months ago

Review №185

Rating: 1

I would give this zoo a zero if I could . The exhibits were so depressing. The animals looked like they hated everything. The tanks were disgusting and the elephant was eating cardboard. Overall I left feeling depressed.

Date: 4 months ago

Review №186

Rating: 4

Date: 4 months ago

Review №187

Rating: 5

Date: 4 months ago

Review №188

Rating: 5

Date: 4 months ago

Review №189

Rating: 3

Went to the zoo last week on Friday. It was such a hot day hut luckily the zoo has a small area to get wet! They also have a nice little playground area that the kids enjoyed. The only down sides to the zoo is its a little small, the main animals that the kids wanted to see like the jaguar and tiger were not out. The food there is very expensive as are the souvenirs. Would recommend if you have some extra money and wanted to try it out.

Date: 4 months ago

Review №190

Rating: 5

Date: 4 months ago

Review №191

Rating: 5

Date: 4 months ago

Review №192

Rating: 4

The zoo was big but the directional to get to the animals was terrible. It would point to the tiger in the middle but then had a fork in the road and we had to guess which way from there. If there were signs they were not easily visible. I felt like we spent half the day just going the wrong direction. When we went 1/2 the enclosures were being cleaned or were closed. Also when we went they were out of 1/2 the food they served. We asked for cotton candy- out, ice cream-out. They didn t seem prepared for guests when we went.

Date: 4 months ago

Review №193

Rating: 4

Sad to hear that I can t get season tickets anymore. That was always the best! Smaller zoo but easily navigable, no hassle, pack some food see some exhibits, grab a beer and bounce without single issue. Will say they stretch out all their events across the day and with little kids it s hard to do an all day outing.

Date: 4 months ago

Review №194

Rating: 5

So hot!!! Was a nice day but felt bad for the hippo the water was so nasty and full of trash,favorite part was the giraffes and the zebras

Date: 4 months ago

Review №195

Rating: 4

Date: 4 months ago

Review №196

Rating: 5

Cool school

Date: 4 months ago

Review №197

Rating: 5

Had a great time with the family...

Date: 5 months ago

Review №198

Rating: 4

Was very nice, not too big not too small the only downside was that we got there an hour and half before close and all concessions were closed up already. If I m ever out that way I will definitely go again!

Date: 5 months ago

Review №199

Rating: 4

Date: 5 months ago

Review №200

Rating: 5

Finally this time they brought out all the animals and there were very good programs, so keep going. My grandchildren had a lot of fun

Date: 5 months ago