Wingstop

Review №1

Rating: 1

Date: 19 hours ago

Review №2

Rating: 1

Felt very uncomfortable was greeted with a very rude negative big girl frizzy hair as the worker gave attitude and sighed in front of me and my friend asked for 1 min and couldn t even charge me correctly and rolled her eyes at us, we saw her scream at a customer you get when it s finished very rude and made us wait more then we we where there and kept giving us eye contact , and when a group guys came along they got their food before we did. I was being nice and polite I dont know what was all that attitude for could ve given her a tip but had no patience whatsoever do better wing stop

Date: 4 days ago

Review №3

Rating: 4

Fast service and wonderful wings at a good price. Especially the garlic parmesan wings are delicious. But we ordered six parmesan wings and two lemon pepper. They gave us 4 and 4, so they got our order wrong. My wife would not allow me to complain since she doesnt want to waste food. UPDATE: This time they got my order wrong again, but to my benefit. I ordered a 6 wing combo, they gave me eight wings.

Date: a week ago

Review №4

Rating: 5

Date: 3 weeks ago

Review №5

Rating: 5

Date: 3 weeks ago

Review №6

Rating: 5

Date: 4 weeks ago

Review №7

Rating: 3

Food is bussing but food always take like an hour to come out

Date: 4 weeks ago

Review №8

Rating: 5

Date: a month ago

Review №9

Rating: 2

Bad service they took too long :( hire more people please

Date: a month ago

Review №10

Rating: 5

Best wings in all of the valley I havent had better wings anywhere else.

Date: a month ago

Review №11

Rating: 1

Horrible wings

Date: a month ago

Review №12

Rating: 1

Wings without salt, without flavor and with many literal feathers!

Date: a month ago

Review №13

Rating: 4

Date: a month ago

Review №14

Rating: 1

So many problems here. Called in. Humans don t answer the phone. AI answers and tells you the order is placed and then you show up and the order was never placed. They told me to order on the app. I order on the app it charges me twice and then it says 16-21 min wait time and then I show up and the lady says it s a one hour wait time Bro this place is a dumpster fire

Date: a month ago

Review №15

Rating: 1

I was Calling to place an order and they never answered I was on hold for 40 minutes so i hung up it was like around 7:30 P.M so they should of answered the Phone So i Wanted to place the order online and it said it was closed the website page . So i Called another Wingstop to see if they where actually closed and they told me that no is open but in that store they always do that to other people too they put you on hold so they never answered the phone . Bad Service In Trying to call and place an order her.

Date: 2 months ago

Review №16

Rating: 4

Shout out to the man at the young man work the front. He corrected a shorted large fry without question. Much appreciated. In past years I havent gone to wongstop much because I feel the quality of the wings has been inconsistent but my last 2 visits got me back out of shear good service. This location and the one near the island.

Date: 2 months ago

Review №17

Rating: 1

Date: 2 months ago

Review №18

Rating: 1

Myself and several individuals trying to order on line and add the promotion of 5 free wings for National Wing Day, not functioning. Called store location and was told it was suspended cause they could not keep up with the prom

Date: 2 months ago

Review №19

Rating: 2

I recently visited Wingstop with a takeout order and had a terrible experience. The wings were dry, burnt, and had barely any sauce. The lack of proper cooking and seasoning made them almost inedible. Very disappointed and wont be returning anytime soon.

Date: 2 months ago

Review №20

Rating: 2

Date: 2 months ago

Review №21

Rating: 5

Date: 2 months ago

Review №22

Rating: 5

Date: 2 months ago

Review №23

Rating: 5

Date: 2 months ago

Review №24

Rating: 1

I see a lot of negative opinions I was going to go but better not My place to go to eat even if they are far away is La Pecan, it has its details but what I ask for is given to me. The one on 10 also has terrible service, most of them are intoxicated.

Date: 2 months ago

Review №25

Rating: 5

Had the traditional mild and the Louisiana Cajun bone in wing with celery and carrots: the wings had the perfect crunch on the skin that I like for a wing to have. The ranch sauce had the right consistency and flavor, and the veggies were fresh and crisp.

Date: 2 months ago

Review №26

Rating: 5

Best wings. The ranch is great also! Stop looking around and give them a try

Date: 2 months ago

Review №27

Rating: 1

I ordered several online orders and to my surprise the wings all lacked sauce and were dry like if they were left over or over cooked. Then in my sandwich there were no pickles also lacking sauce. And lastly I asked for extra seasoning on the fries but no seasoning was on them. I ordered the 12 seasoned corn and only got 11 corn as well. Very unfortunate for the last 3 orders, all were missing something.

Date: 2 months ago

Review №28

Rating: 1

Disorganized in time, an order of 40 pieces and a hamburger took more than 40 minutes to be ready and the order was incomplete, they forgot the hamburger very bad

Date: 2 months ago

Review №29

Rating: 1

It was 11:10PM and they said only to go orders no dine ins and that there was no bone in wings because it was late. I came to buffalos instead.

Date: 3 months ago

Review №30

Rating: 3

Date: 3 months ago

Review №31

Rating: 1

30 piece order placed at 7:42 PM on the app with a promised time of 21-26 minutes for completion. It is now 8:30 PM and we just received it. Food is great but connection between expectation and delivery is unacceptable. Wing Stop get yourself together because you are going to lose customers like this and it wasn t just me there were other people complaining.

Date: 3 months ago

Review №32

Rating: 5

The wings are always good. The service is very good always. Ty guys for the awesome service

Date: 3 months ago

Review №33

Rating: 1

The food and atmosphere is amazing as always and I mean no ill-will towards this company but this particular locations has the worst customer service I have experienced in all the wingstop locations. They don t pay attention to what you need and above all they are rude towards the people that come to pick up orders. They don t care how long they make you wait because they prioritize chatting over actually helping their customers which is part of their job. I have never seen them welcome anyone with a friendly smile and have only seen them do the bare minimum every time I enter this location. Be aware that if you come here for a pick up they might not even pay attention to you.

Date: 3 months ago

Review №34

Rating: 5

Date: 3 months ago

Review №35

Rating: 4

Date: 4 months ago

Review №36

Rating: 1

Called in place an order . Manger said they can t make 50 piece combo , cause their machine broken! Worst customer service ever , don t ever waist ur time there. Their employees are lost and hide in back with chefs, don t take ur family there or business !

Date: 4 months ago

Review №37

Rating: 1

Super slow service ordered at 10:52PM and we got food at 11:42PM. Order finally came out and girl gave it to someone else. We told her its ours its ours she compared the tickets and asked her supervisor if it was theirs. Fries were cold. Of the two coke dispensing machines one had only vitamin water and the other one has a faulty touch screen. They dont sell beer everyones faces were of frustration. Wings were dry and hard.

Date: 4 months ago

Review №38

Rating: 1

Ive been calling for over an hour to place my order. I had someone go for me into the store and the place isnt packed and the ringer for the phones are low. This is very unacceptable and lazy for the employees to do this. New management and employess is needed at this location. I will also be calling corporation.

Date: 4 months ago

Review №39

Rating: 1

This is the worst wingstop ever they wont answer the phone just for the fun of it the manager is a horrible person honestly talks to you like theres nothing i can do about it or to bad its crazy that she is a manager the staff is horrible but the manager no no theres alot of times that ive called for a whole hour to place an order and no answer so i finally went drove and waited 30 more minutes just calling and they where literally in front of the phone without answering it and there was no people so i called again and finally answered and they said its packed mam i said i dont see nobody there ive been calling for the past 1 and half its crazy its happened 4 times went today again 05/23/2024 and this is what i got for me and my daughter

Date: 4 months ago

Review №40

Rating: 1

Terrible service, I was in line for 15 minutes waiting to place a takeout order and they never attended to me, I get to the store and there are no people, I told them what happened and they simply hung up the call, THEY DONT HAVE GOOD SERVICE!!!!

Date: 4 months ago

Review №41

Rating: 5

Good service Clean place Best wings Parking: Good

Date: 5 months ago

Review №42

Rating: 5

Date: 5 months ago

Review №43

Rating: 1

I was a recent employee at this location and if you are looking to get wings I suggest you go somewhere else because the staff here are so unprofessional and rude management here don t really care and let them do what they want this is by far the worst work experience I have had

Date: 5 months ago

Review №44

Rating: 1

We ordered online and picked up. We did see the food until we got home. The boneless wings were ridiculously small and not even enough meat. Some were literal size of a grape. They also placed 4 ranch to go on top the fries which were not in a container just the opened small tray, flattening the fries and making them es extremely cold. I wish I would have taken a picture.

Date: 5 months ago

Review №45

Rating: 5

Excellent service Parking: Broad Wheelchair accessibility: Ramp

Date: 5 months ago

Review №46

Rating: 1

They never answer the phone

Date: 5 months ago

Review №47

Rating: 1

Poor service took over an hour to get my food that was ordered online. After 30 minutes of waiting they let me know they dont have wings after n 20 minutes after that that they dont have fries! You can also call in and even though not busy (restaurant empty) they dont answer phone

Date: 5 months ago

Review №48

Rating: 1

Lol they charge you a fee when you dine in and to make matters worse, the tables and floors are filthy. Food is garbage and customer service is garbage. Time to cook at home and stop giving these my money, my time, and my business. I would not recommend this place to my worst enemy. How corporate isn t acting on this place or being investigated puzzles me cause this place has too many bad reviews of the same issue.

Date: 5 months ago

Review №49

Rating: 1

Date: 5 months ago

Review №50

Rating: 1

They can t even answer a phone call. Thank you wingstop for not answering

Date: 5 months ago

Review №51

Rating: 1

Charge me extra for something I didn t ask for

Date: 6 months ago

Review №52

Rating: 5

The cashier Ian was top notch, super helpful super friendly, I felt like he went above and beyond.

Date: 6 months ago

Review №53

Rating: 2

Date: 6 months ago

Review №54

Rating: 1

Date: 6 months ago

Review №55

Rating: 1

I came tonight to place an order for togo at 11pm and the cashier told me she s no longer taking order when they re closing at midnight.

Date: 6 months ago

Review №56

Rating: 5

Date: 6 months ago

Review №57

Rating: 1

Dirty and bad customer service its sad to know cant take orders correctly, always out of ice and drinks. Manager dosent care for restaurant.

Date: 6 months ago

Review №58

Rating: 1

No ice Hot sodas Dirty area They forgot part of my order and I had to remind them twice. When they finally gave it to me, order was wrong. Bad service, bad experience.

Date: 6 months ago

Review №59

Rating: 5

The wings were almost cold.

Date: 6 months ago

Review №60

Rating: 5

Very love that she repeated the order so she didnt wrong

Date: 6 months ago

Review №61

Rating: 1

Manager Elmo !! Is sooo unprofessional! They need to get rid of him ! Other than that its ok they just always mess up on orders

Date: 6 months ago

Review №62

Rating: 5

Date: 6 months ago

Review №63

Rating: 3

Its takes so long to get your food even though you order online... its a long wait to get your food that its a downer to wanna order again

Date: 7 months ago

Review №64

Rating: 1

The worst experience I had on a Sunday at the Edinburg Trenton location. I ordered online at 7:50pm (16-21 min NO WAIT). I get there at 8:20pm asked for my order and it wasn t ready. So I said ok I ll give it 10 to 15 mins. at 8:30 I asked for them to check up on my order and still it wasn t ready. By 9pm of standing there waiting for my name to be called out I just decided to cancel my order. NOT A SORRY oh and they RAN OUT OF RANCH TOO. Sorry for those who went through the same thing I did that evening. An hour wait hell no, not that place again.

Date: 7 months ago

Review №65

Rating: 1

This place used to be good they need to work on the management and change or train cooks better they always messing up the order or forgetting things pay attention to the Damme orders its simple and pick up phone calls they rarely do

Date: 7 months ago

Review №66

Rating: 4

The food is typically really good, but sometimes the wings are overcooked and shy on sauce. The staff is always friendly. Wait times can be long at dinner times.

Date: 7 months ago

Review №67

Rating: 2

the girl that calls out the order needs to be a little bit louder & should smile lol girl you re pretty put a smile on that face. needs to be a little aware of the food coming out i saw my order in the window for like a good extra 5 minutes added to the wait of the food so that s it

Date: 7 months ago

Review №68

Rating: 1

Never any bone-in available, only boneless.

Date: 7 months ago

Review №69

Rating: 5

I have always liked wing stop, but this Wingstop is not in anyway shep or form to the standards of a Wingstop. Dirty/ ugly/ no beer its unheard off. Will never go back. Food : 5/5

Date: 7 months ago

Review №70

Rating: 5

The customer service at this company is excellent.!

Date: 7 months ago

Review №71

Rating: 1

Nobody ever picks up the phone. Very bad service at this location

Date: 7 months ago

Review №72

Rating: 1

I placed my order by phone & picked up. When I got home my wings had no sauce n didnt taste fully cooked. I called spoke to the Manager Janely n expressed my concern. She requested I send her a photo to her personal phone and I did. She then told me shed give me credit and a second later asked me to bring the wings back. I said no Im not going back into town , thankfully my husband had asked me to bring him a Pizza and thats what I ate. I told her I have never been asked to take a pic at any other establishment . She said my General Manager told me for you to bring the wings and remember Im talking to her on her personal phone. I asked to speak to the General Manager and she said call on the Wingstop phone. I called 5 times and she was dropping the calls ! Your Customer Service is horrible at this location !

Date: 7 months ago

Review №73

Rating: 5

Date: 7 months ago

Review №74

Rating: 5

Date: 7 months ago

Review №75

Rating: 5

Usually I dont like coming to this Wingstop cuz whenever I get bbq wings they always come drenched, but this time the wings were perfect! I prefer to eat boneless wings and this time my wings were nice and crispy and the sauce was perfectly added into my wings. The service was great the food was amazing(especially their fries) and the vibes are always great.

Date: 7 months ago

Review №76

Rating: 5

Date: 7 months ago

Review №77

Rating: 5

Date: 7 months ago

Review №78

Rating: 2

It use to be my favorite Wingstop but now the fries have no or very little seasoning. I ask for Cajun and barely has nothing. Soda machine is always down

Date: 8 months ago

Review №79

Rating: 1

I ordered takeout and they told me my order would be ready in 40 minutes. Anyway, I didnt make a pot and I arrived in 15 minutes to get up and they already had it ready but when I got home the food was super cold and the chips looked like they were leftovers, I didnt care. I liked this place, I dont recommend it.

Date: 8 months ago

Review №80

Rating: 5

Date: 8 months ago

Review №81

Rating: 1

This location should close! ALWAYS get the orders wrong! don t answer the phone so you cant get a refund for $ i paid and they failed to include. Rip off! Artist!

Date: 8 months ago

Review №82

Rating: 1

I ordered thru the app to make sure when it says it s ready it actually is well in this store it never is! It always takes 10-15 mins after it says order completed! To top it off it s been multiple times my wings are overcooked ! If there s barely any chicken on the wing that is a clear indication it s overcooked ! Today I got there early to let them know I did not want them this way. Well it s like they told the cooks to do the opposite ! Extremely upset at this service can t even enjoy something I PAID for!

Date: 8 months ago

Review №83

Rating: 5

Fast, good food.

Date: 8 months ago

Review №84

Rating: 5

Date: 8 months ago

Review №85

Rating: 2

Took forever for a carry out then they gave me wrong flavor of wings had to drive 15mins back to store .

Date: 8 months ago

Review №86

Rating: 1

Mid L DONT come unless u tryna wait 20 mins

Date: 8 months ago

Review №87

Rating: 1

The cashier at the front did not even greet me and answered me with what? I told her i was there fo an online order and before she even checked she said it was not ready. 8 people clocked in and only one was working. Took 40mins for an order.

Date: 8 months ago

Review №88

Rating: 5

I always order online or on the phone and its ready in 15 minutes which is the drive from my house over there food is always hot and very delicious

Date: 8 months ago

Review №89

Rating: 1

Horrible experience never coming back my food took over an hour to get to me. Although the peope who were in back of me ordering food 30 minutes earlier. The service was okay . I attempted to speak to an employee to ask for my orders status and she made eye contact with me and ignored me.

Date: 8 months ago

Review №90

Rating: 1

Son ended up with food poisoning after eating wings from here. When I called in to notify manager he could care less and said my son had gotten sick from some other place. Wasn t looking for $ or free food, just to make them aware. It didn t matter to them.

Date: 8 months ago

Review №91

Rating: 1

This place is extremely horrible. Service sucks. They always take their time. The food is never correct. The moddo of that location is place your order of what you want and well give you what we think you want Never fails I cant believe how stupid these heathens are when it comes to putting an order together. Its just fast food people you do t work at McDonalds get your shirt together.

Date: 8 months ago

Review №92

Rating: 1

Its true you place orders online and it tells you that its ready but when you arrive nothing is ready waited over 30 min for food. I see Im not the only one with the same problem. Fries where Luke warm, all the sodas tasted flat from the fountain machine. Management not sure if they even know whats going on at this location but yall need to address many issues. The girl at the front cashier needs some customer service classes or maybe is overwhelmed with duties praulybe had an off date either way se wont be coming back to this location anymore id rather drive an extra 10 minutes to a different spot. Its a shame this place used to have great food great service and didnt take a year to get your food

Date: 8 months ago

Review №93

Rating: 5

Date: 8 months ago

Review №94

Rating: 5

Date: 9 months ago

Review №95

Rating: 5

Excellent service

Date: 9 months ago

Review №96

Rating: 1

Waiting time is to long even when the store is empty . Every time i oder large fries .i get the small portion Food

Date: 9 months ago

Review №97

Rating: 1

We try to call an place an order from our home its 20 min away . They answer our call just to say to stay on hold while having a bad attitude ..I get there there no customer an its slow an the girls in the front on there phone an laughing.its annoying that this happens all the time we come here .

Date: 9 months ago

Review №98

Rating: 4

Nothing really bad to say here, always good and close by the house Kid-friendliness: Always kind to the children, and has children options menu wise Food : 4/5 |

Date: 9 months ago

Review №99

Rating: 1

The application says that the order is ready but you arrive and they make you wait 30 or 40 more minutes

Date: 9 months ago

Review №100

Rating: 1

Lately they no longer answer and when we went to the place the very arrogant girl answered, (the phone is there)

Date: 9 months ago

Review №101

Rating: 1

Date: 9 months ago

Review №102

Rating: 5

Quick service, great specials, amazing wings!

Date: 9 months ago

Review №103

Rating: 1

Wait time is over 40 minutes and wings are way overcooked, I love Wingstop but this location ain t it

Date: 9 months ago

Review №104

Rating: 1

Date: 9 months ago

Review №105

Rating: 1

Whats the correct number to this WingStop? I always call & no one ever answers. Its happen where I go order in person & its dead. Dont understand how they can never answer the phone.

Date: 9 months ago

Review №106

Rating: 5

Date: 9 months ago

Review №107

Rating: 1

I m tired of this Wingstop. I don t usually care for leaving such negative reviews but every time I give this wingstop a chance (as it happens to be the closest wingstop to my house) I am always disappointed but today it was extra. 1) there was a customer complaining because they had forgotten her order or given it to someone else. 2) the two counter employees were literally arguing back and forth IN FRONT of customers about who had made the mistake, neither one taking responsibility or apologizing for the error 3) they didn t have bone in. 4) 1 of the drink machines was out of order (which wasn t new) 5) the one that was working wasn t dispensing ice, most of their flavors were out, and the coke was flat, 6) the bathrooms were disgusting. The employees don t look happy which makes me think they are overworked, understaff, and unsupported by leadership. Avoid this wing stop.

Date: 10 months ago

Review №108

Rating: 5

Date: 10 months ago

Review №109

Rating: 5

Date: 10 months ago

Review №110

Rating: 1

Was placing order with some guy with black glasses first time at this location and horrible attitude not welcoming at all felt rushed and we had to ask questions about the order.

Date: 10 months ago

Review №111

Rating: 4

I ordred the louisiana wings. They didnt taste cajun to m and didnt really have a bold flavor. They tatsed too salty. They put sugar and salt on their fries which is kinda strange. They forgot to give us our sauces and we had to keep asking as they didnt seem to be getting them.

Date: 10 months ago

Review №112

Rating: 3

Date: 10 months ago

Review №113

Rating: 1

Worst experience ever. Never coming back. I asked a worker (according to her she is the manager, no name tag) for more sauce on my dry boneless. She replied well if you want sauce on them it ll be $1.50 and I said I waited over 30 minutes for dry boneless? Who is your manager? She went ahead and stated she was the manager. I asked for her name to some other worker and she refused to provide me her name. This situation was seriously embarrasing and I did not appreciate the manager s tone and volume.

Date: 10 months ago

Review №114

Rating: 5

Date: 10 months ago

Review №115

Rating: 1

Make sure you check your order at the place before you leave. Most likely they screwed it up lol. Also they don t even answer the phone.. was waiting for 25 min, than i decided to go in, and it was empty? Just order online and double check. They suck lol: either it s a hit or miss with this location lol

Date: 10 months ago

Review №116

Rating: 1

CORPORATE NEEDS TO ACT: we go every Saturday and individuals keep coming in from outside asking for money to every guest that is dining. These are the same mature adults I see weekly, for months now, with the same story, my husband is sick , my wife is sick . Some of these individuals walk to your table begging for cash or selling outside food while you are literally eating and chewing on your food. WHY does the establishment allow this? I saw Parents drive up in nice vehicles & send 10 years old kids ínside to sell candy and bread at every table. All this, corporate can see happening by checking their security cameras on 10/27/23, around 2:30pm - 3pm. Unfortunately we will not be going back to this location. The worst dining experience ever. DO NOT GO TO THIS LOCATION!

Date: 10 months ago

Review №117

Rating: 1

Ordered 40 wings plus mild. They didnt not have any sauce on them. Called their customer service and they came to house and gave me 3 sauces to put on wings we has been waiting over 30 minutes how can you just expect somebody to put sauce on cold wings so are we supposed to wait on them whenever they feel like it so a customer can eat insane.

Date: 10 months ago

Review №118

Rating: 1

It took 45 minutes to place my order and when I was getting home I realized that the entire ranch was lying around and stained my pants, they should be more careful with the orders!!

Date: 11 months ago

Review №119

Rating: 1

Employees are rude and disrespectful, easy to anger with just one simple question. Especially a gentlemen with glasses.

Date: 11 months ago

Review №120

Rating: 1

Its always the same thing. I get that they might have a lot of orders, however CUSTOMER SERVICE lacks at its best . This location needs actual GROWN UPS in their staff , the majority employees are teens and suck at service . I stood waiting 15 minutes for someone to come and take my order . By the time the girl came up she informed me that there was no dine in and were not taking anymore orders. I was standing to where the COOKS could see me the whole time but they were just too busy talking about some party ,laughing ,and pushing each other around. Yall need grown ups who actually provide Customer service and keep these kids in check . Ive been here three times and its always an issue and ALWAYS MESSY . Never coming to this location

Date: 11 months ago

Review №121

Rating: 1

Pick up to to order, family pack missing 2 wings. Bag was wet from bottom, bag ripped as we got home, dropped fries and carrots. Tried calling wingstop. They never answer. Was on hold for over 15 minutes. Bad service!!

Date: 11 months ago

Review №122

Rating: 1

They need more workers. I placed an online order it was supposed to be out in 20 min and when I got there they said it would be out in 40min. They didn t have any problem with me canceling the order the cashier had an attitude.

Date: 11 months ago

Review №123

Rating: 1

Worse experience ever!!! Food was cold fries were old! Orderes ahead so I wouldnt have to wait! Well almost an hour since I ordered and they couldnt find my order! Yet it was sitting in the order rack all the time! Tries calling to speak to a manager and nothing! On hold for another 30 minutes! Managers/Owners need to get there act together, looks like new managers or employees or owners dont care about customer service, I will not be back!

Date: 11 months ago

Review №124

Rating: 1

Very bad service. Don t even let you know it s going to take awhile.

Date: 11 months ago

Review №125

Rating: 1

I made my orders there, everything was very good, only what I dont think is the kind of MANAGER they have, they should be checked because my son just started working there and he told him not to show up anymore. My son is a student and cant be there. working during the day on weekends. Yes, but my husband knew that manager because he worked at another wigstop with him and he says that he is a bad person. TAKE CARE OF YOUR WORKERS, not just anyone who thinks they are the boss just because they are a manager.

Date: 11 months ago

Review №126

Rating: 1

Dont come at night! Cooks are in the back beating each other off. Had to wait 45min for an order. Asked an employee about the wait and her response was Ask the cooks No mms. Lady sitting next to us also waiting 45-50min

Date: 11 months ago

Review №127

Rating: 3

Theyre not making the wings like they used to. I prefer Hooters wings and are bigger and more tasteful

Date: 11 months ago

Review №128

Rating: 3

They looked like they didn t want to work in there they had attitudes and they were gonna try to steal the brownies I paid for for themselves I had to go back inside to tell them they weren t in there lousy service

Date: 11 months ago

Review №129

Rating: 4

Rich wings, the detail there is very late

Date: 11 months ago

Review №130

Rating: 5

They dont answer the phone had to drive to restaurant to place order

Date: 11 months ago

Review №131

Rating: 1

They take forever to give you the order, as I type this been waiting for one hour.

Date: 11 months ago

Review №132

Rating: 1

My order was completely wrong. It was slow for them to have messed it up that bad.

Date: 11 months ago

Review №133

Rating: 1

Date: 11 months ago

Review №134

Rating: 1

We were told the food would take an hour to be ready. The restaurant was empty only had 2 tables. They didnt seem to want to serve us so we left and went to Buffalo wings and rings where they happily served us

Date: 11 months ago

Review №135

Rating: 1

Placed the online order before I got there that it was ready but I arrived and employee said that it was not ready and for me to wait. Suggestion to wingstop needs to improve the online order updating their software so people doesnt arrived when it shows its ready and its not, employee said that they can not change the order to pending. Plus the wings were not like wingstop advertised. I hope corporated response to this review.

Date: a year ago

Review №136

Rating: 1

Consistently terrible service.

Date: a year ago

Review №137

Rating: 5

The mango habanero was a bomb

Date: a year ago

Review №138

Rating: 3

Date: a year ago

Review №139

Rating: 5

Date: a year ago

Review №140

Rating: 1

Date: a year ago

Review №141

Rating: 2

Very hot inside, food took too long. Manager did not want to change tv channels. Food

Date: a year ago

Review №142

Rating: 4

They dont serve alcohol anymore cause everyone that works there is underage.... unbelievable. Other than that its a good experience.

Date: a year ago

Review №143

Rating: 3

I like it and if they are hot the better thank you

Date: a year ago

Review №144

Rating: 1

Disgusting food. Super cold and old fries What are those !!!! What the hell are these. They re all black

Date: a year ago

Review №145

Rating: 5

I love the wings

Date: a year ago

Review №146

Rating: 2

Stick to wings, chicken sandwich was just awful, fried crumbs on greasy buns. Never again.

Date: a year ago

Review №147

Rating: 5

My place for delicious food

Date: a year ago

Review №148

Rating: 1

Wingstop!!! This place is disgusting. Your restrooms are filthy. No toilet paper and your employees are on their phones while we ask them for toilet paper. This is very unprofessional never coming to this location again. There are 2 ladies working and The phones are ringing and ringing meanwhile one (she s skinny with dark red hair) is working, attending the customers and still answering the calls and the other lady just in the back flirting with the guys that are cooking and being on her phone.

Date: a year ago

Review №149

Rating: 1

Worse experience ever. Food cold. Workers rude. Manager as well rude.

Date: a year ago

Review №150

Rating: 1

The ranch was so clumpy and the wings were nasty. We were on the phone for the longest time trying to contact and very poor service.

Date: a year ago

Review №151

Rating: 1

I pray someone in management or higher sees this. Waiting 50+ min for an boneless order is NOT it. I ve been to this wingstop for years and the problem has NEVER been corrected. Y all need to do better

Date: a year ago

Review №152

Rating: 3

Its food. Its overpriced for the quality and portions. The service is slow and generally just a little surly. I dont have specific instructions for my orders as a general rule and yet they seem to get my orders wrong with alarming regularity. Its wings, fries and sauces... Were not solving cold fusion. How hard can it be to translate the spoken word to a properly fulfilled order? Dietary restrictions: Cajun wings (traditional} are a great keto option. As are several of the other flavors.

Date: a year ago

Review №153

Rating: 1

workers can be a lot nicer and helpful, as well as orders not taking so long ESPECIALLY when it s completely dead smh

Date: a year ago

Review №154

Rating: 1

Horrible service from Host Elmo. Made a simple mobile order just to have it all reimbursed for $2 dollars. Ordered a 10 piece combo. All flats, All garlic Parmesan with a side of lemon pepper. Once I get there, I verified my order, to realize I received 5 garlic 5 Parmesan all mix and no side of lemon pepper. To fix their mistake I requested just a side of lemon pepper and garlic, but he insisted on charging me for the sauces claiming it was my mistake for ordering wrong! I order this all the time, he clearly took my order wrong and blamed me and preferred to just refund me than to make it right.

Date: a year ago

Review №155

Rating: 4

Date: a year ago

Review №156

Rating: 1

Called and they have no ranch or fries, have to be better, Wingstop check your restaurants this hurts the bottom line. So sad you can t get a decent meal.

Date: a year ago

Review №157

Rating: 2

Ordered online at 9:40pm arrived @10pm and my order still wasnt ready waited an additional 20mins for my order only to realize after I got home they forgot all the fries I ordered with my 4 combos and the chicken sandwich wasnt even seasoned like I ordered it and was mediocre at best not even pickles and was like warm called the store and they actually delivered my fries but everyone had already eaten so didnt get a chance to eat the fries. And to top it off everyone I spoke to was clueless about my order and when it was supposed to be ready and I had to talk to 4 different ppl to get my order and then for it to not be complete was ridiculous.

Date: a year ago

Review №158

Rating: 3

Date: a year ago

Review №159

Rating: 4

Date: a year ago

Review №160

Rating: 1

Food poisoning:(

Date: a year ago

Review №161

Rating: 5

Date: a year ago

Review №162

Rating: 1

Date: a year ago

Review №163

Rating: 1

Very bad customer service,I believe the cooks dont know what shavers are and when spoke to manager she was very rude.waited for 5 minutes and nobody showed up at the register.

Date: a year ago

Review №164

Rating: 4

I ordered online and it was ready a bit after I arrived. I had no issues, but while I was waiting, they were telling customers they were out of bone-in wings. That is a bit unfortunate because wings are what they do.

Date: a year ago

Review №165

Rating: 3

We are here on Vacation and decided to try this because we love Wingstop at home. Very disappointed in this one. Fries were old, no Ketchup, no Napkins or utensils even. They werent busy so maybe thats why we got old Fries.

Date: a year ago

Review №166

Rating: 1

One of the most horrendous locations in the Valley. The crew members don t greet you or say thank you have a nice day after giving you your food. I left 30 minutes after my food has been ready for 15 minutes. They called the wrong person when they handed my food next to me and my name was on the other side of the bag so I couldn t tell if it was mine or not. Otherwise, I would have left 15 minutes prior to 30 minutes of waiting. After waiting another 15 minutes, they re like oh did you need something? and i just told them that I was waiting for my order. Then they said it was mine and I explained to them that they called another person when putting the bag down and they just walked away without apologizing or any sort of apology . Never returning here again. NOTE: if you hate your job so much, just quit and look for another one that s better or in the least, slightly better.

Date: a year ago

Review №167

Rating: 5

Its the place in the RGV

Date: a year ago

Review №168

Rating: 4

Date: a year ago

Review №169

Rating: 5

Ordered online, food was ready by the time I got there, food was great. Cant complain.

Date: a year ago

Review №170

Rating: 5

Date: a year ago

Review №171

Rating: 5

Food was great

Date: a year ago

Review №172

Rating: 5

Date: a year ago

Review №173

Rating: 1

I was hesitant to go to this location since it s not the first time the staff is so unwelcoming. Either the franchise owner doesn t care or it s out an out of town owner but this has to be the worst at customer service. They close at 12 and I showed up at 10:30, and one of the guys went straight to the back and the cashier asked me with an attitude, is it order or pick up? I said, order, why? Are you guys closing already? He mumbled that they close at 11:30 or 12:00 and went straight to the back. I just got my wallet off the counter and left to Buffalos. I really like Wingstop but this location has to be the worst. It s always unwelcome looks, and never greeting the customers. They always have people standing around waiting for to-go orders. This location has potential to be a great location that people would want to come repeatedly but staff needs to be replaced or well trained.

Date: a year ago

Review №174

Rating: 5

My family love wingstop

Date: a year ago

Review №175

Rating: 4

Date: a year ago

Review №176

Rating: 4

Good food. Affordable prices. Good flavors. I recommend the original ones and the Barbque ones. The potatoes are very salty to me. But good. The best soft drinks because you can choose from many flavors. People serve well. Clean bathrooms.

Date: a year ago

Review №177

Rating: 5

Date: a year ago

Review №178

Rating: 5

Date: a year ago

Review №179

Rating: 3

Arrived to pick up my order and there was only one person taking care of the front. I stood there for what felt 10 minutes to get acknowledged. After that I waited another 15 minutes. Food was good but it gave me bad heartburn. Wont be coming back.

Date: a year ago

Review №180

Rating: 5

Great food....NO BEER sold at this location....

Date: a year ago

Review №181

Rating: 4

Good place to spend some time with family Only the chicken pieces are getting smaller and smaller

Date: a year ago

Review №182

Rating: 5

Date: a year ago

Review №183

Rating: 5

Date: a year ago

Review №184

Rating: 5

Bad service Food not handle right Workers are dirty

Date: a year ago

Review №185

Rating: 1

Placed and order over 30 min, and still waiting for it. The only reason I am still waiting is because the order is already paid.

Date: a year ago

Review №186

Rating: 1

Food took forever and hardly has sauce. Ordered ahead of time, was told it would be 20 min, ends up being a whole hour. Food was cold and terrible by the time we got home.

Date: a year ago

Review №187

Rating: 1

Very slow service

Date: a year ago

Review №188

Rating: 4

Date: a year ago

Review №189

Rating: 5

Date: a year ago

Review №190

Rating: 3

Food is good..they just lack good customer service. Vegetarian options: Vegetables Food : 5/5 |

Date: a year ago

Review №191

Rating: 1

Food n service was horrible. Rude girl working today. Bad attitude towards customers. Kid-friendliness: Rude service.

Date: a year ago

Review №192

Rating: 1

Refused to serve me bc they stop taking orders at 11:30 however I waited inside for 15 for them to take my order and had horrible attitude

Date: a year ago

Review №193

Rating: 1

Horrible service tried placing order over the phone and never answered. Just kept placing me on hold. Girl was extremely rude when taking my order.

Date: a year ago

Review №194

Rating: 5

Date: a year ago

Review №195

Rating: 5

Date: a year ago

Review №196

Rating: 1

HORRIBLE SERVICE AND RUDE EMPLOYEES AND MANAGEMENT

Date: a year ago

Review №197

Rating: 5

Date: a year ago

Review №198

Rating: 3

The worst fries ever

Date: a year ago

Review №199

Rating: 1

They dont have ice in the machines

Date: a year ago

Review №200

Rating: 5

Date: a year ago