About the Company
rating: 3.5
Our famously delicious, fast-casual restaurants offer fresh handmade meals at affordable prices at our 15 locations.
Categories
- Restaurant
- American restaurant
- Fast food restaurant
- Hamburger restaurant
Contact Information
Phone: +1 469-297-4123
Website: https://beefaroo.com/
Address: 1021 W Belt Line Rd, DeSoto, TX 75115, United States
- Monday: 7 AM–9 PM
- Tuesday: 7 AM–9 PM
- Wednesday: 7 AM–9 PM
- Thursday: 7 AM–9 PM
- Friday: 7 AM–9 PM
- Saturday: 7 AM–9 PM
- Sunday: 7 AM–9 PM
Photos
Reviews
Review №1
Rating: 5
Date: a day ago
Review №2
Rating: 3
Date: 2 weeks ago
Review №3
Rating: 1
Nasty Nasty Nasty Burger
Date: 2 weeks ago
Review №4
Rating: 5
Food was exceptionally delicious
Date: 2 weeks ago
Review №5
Rating: 5
Fabulous burgers!
Date: 2 weeks ago
Review №6
Rating: 1
When this establishment first open it was good. Now the food is nasty and customer service is horrible. The persons on the drive thru speaker was so dry and pleasant. I asked for a kids meal with no onion. They gave me bag and made it all the one and realized that there was NO burger in the bag. They lady at the windows apologized and stated that she tried to catch me before I drove. THEN she gave me the cold burger and I as I was driving off I realized the burger had onions on it (the one thing I asked them not put on it)
Date: 2 weeks ago
Review №7
Rating: 1
NO sense of urgency. Dont go here if you need a quick lunch.
Date: 2 weeks ago
Review №8
Rating: 1
made my order wrong TWICE even after writing down simple instructions . waited 46 mins in their drive thru and they wand busy at all ..
Date: 3 weeks ago
Review №9
Rating: 5
Food is amazing! Nothing is a miss. I recommend getting the Wild West burger, cheese curds , and a pomegranate lemonade. The patty melt was cheesy and good. Can t forget the cookie will definitely come back. Dietary restrictions: Veggie burgers, gluten free buns
Date: a month ago
Review №10
Rating: 5
I LOVE THEM THE FOOD WAS AMAZING AND THE EMPLOYEES WERE THE BEST
Date: a month ago
Review №11
Rating: 5
Burger and shake was very good
Date: a month ago
Review №12
Rating: 3
Date: a month ago
Review №13
Rating: 5
Fabulous food! My favorites- turkey avocado wrap and huge chocolate chip cookie!! Love this place.
Date: a month ago
Review №14
Rating: 2
The onion rings were flimsy, not crunchy and not good at all. The burger was just okay. The peach tea was good though.
Date: a month ago
Review №15
Rating: 1
None of the food items we purchased were worth going back. Cant beat Whataburger!
Date: a month ago
Review №16
Rating: 5
Godd customer service and hot food. Fresh hot food makes them worth the drive.
Date: a month ago
Review №17
Rating: 5
Date: a month ago
Review №18
Rating: 1
I ve been seeing this place and decided to try it today. I wasn t greeted, but someone yelled out customer in the front.A simple welcome to Beef a Roo, someone will be with you momentarily would have been nice. I started looking up at the menu and someone walked up but never said anything. I looked over and then she then said if you need help with anything let me know. I was just turned off. I m big on customer service especially if I m spending my money at an establishment. They had a leak in the front, which I believe caused it to have a slight smell. Unfortunately, I did not get to taste the food I decided to leave.
Date: a month ago
Review №19
Rating: 5
Date: a month ago
Review №20
Rating: 5
Good but too expensive for a hamburger
Date: a month ago
Review №21
Rating: 5
Date: a month ago
Review №22
Rating: 5
GREAT SANDWICHES , BREAKFAST BURRITOS ARE FANTASTIC, CAN BE SLOWISH BUT FOOD IS FRESH
Date: a month ago
Review №23
Rating: 4
Date: a month ago
Review №24
Rating: 5
Amazing food & service. Definitely will be back.
Date: a month ago
Review №25
Rating: 1
This place should not be selling burgers here are pictures of my 3 stack kids meal. My hand was way bigger than the burger. Got food and was cold. I even waited for it to get made. Employees were cussing knowing we can hear them. Will never go back.
Date: a month ago
Review №26
Rating: 5
My wife and I absolutely love this place!!! The roast beef sandwiches are excellent, as well as the turkey sandwich and pork loin sandwich. We have not tried the breakfast yet, but plan to do so, soon. The skies are great and the aides were piping hot and fresh. The staff are always super friendly and accommodating. I cannot recommend this place enough.
Date: a month ago
Review №27
Rating: 5
Date: a month ago
Review №28
Rating: 5
I got a hamburger and it was pretty good
Date: a month ago
Review №29
Rating: 5
Date: a month ago
Review №30
Rating: 5
The hamburger meat was overcooked and dry. It could have been a better burger if the meat wasnt overcooked and dry.
Date: a month ago
Review №31
Rating: 3
Middle of the road fast food, nothing special. McDonald s, Whataburger & Burger King have nothing to worry about for competition. Drive through order was wrong after repeating 3x at order board and 1x at drive thru window. Burgers & crunchy chicken sandwich were overcooked. Chicken appeared to be minced composite chicken with no flavor. Lettuce, tomato & veggies did not appear nor taste fresh. Fries were so so. Can t recommend.
Date: a month ago
Review №32
Rating: 5
My girlfriend brought some home and we Tried it for the first time, she had the turkey avocado wrap w/ sweet potatoe fries and I had the cheeze burger w/regular fries.... u can definitely taste the freshness in the meats..... the fries were perfectly salted and I wasnt really too hungry but it was so fresh and good I left no crumb behind! My girlfriend loved her wrap same thing just taste so fresh.... everything was good...we will definitely be back.
Date: 2 months ago
Review №33
Rating: 5
Date: 2 months ago
Review №34
Rating: 5
Date: 2 months ago
Review №35
Rating: 5
Too many choices Parking: Plenty of room Food : 5/5 |
Date: 2 months ago
Review №36
Rating: 5
Essence couldn t have been any sweeter if she tried. I had never been here before but you will have my business in the future the kindness and taste of the food was all next to none this has been a truly great experience thank you essence for making it special
Date: 2 months ago
Review №37
Rating: 5
First time at Beef-A-Roo and Id definitely come back. I had the mushroom and Swiss cheese burger and it was very good. The restaurant and restrooms were clean. The staff was nice and friendly. All the things that make a quick stop for a burger worth coming back for.
Date: 2 months ago
Review №38
Rating: 4
We tried it for the first time and was pleasantly surprised. No one was there when we went in, so no wait. The staff was very friendly to us since it was our first time. The menu is overwhelming aa they have more than just burgers. They have salads, wraps, chicken tenders, roast beef, etc. We ordered hamburgers which looked and tasted fresh not frozen. The fries were absolutely delicious, hot and perfectly salted. I would recommend trying this place.
Date: 2 months ago
Review №39
Rating: 5
Went through the drive though but the burger was very delicious and flavorful
Date: 2 months ago
Review №40
Rating: 4
I had a burger with onion rings was very good
Date: 2 months ago
Review №41
Rating: 1
Service was horrible it took to long for the drive thru and food was cold. I will never go back and over priced.
Date: 2 months ago
Review №42
Rating: 5
Try this place! The food is fresh! Salads are delicious. The people are friendly! I love it. Thank you Beef-A-Roo
Date: 2 months ago
Review №43
Rating: 5
The western burger, fries, onion rings and mushroom burger were delicious. The workers were kind and friendly. The establishment was clean. Everything was terrific !
Date: 2 months ago
Review №44
Rating: 5
Date: 2 months ago
Review №45
Rating: 5
By far one of the best fast food burger places Ive been. Chloe and Brittney were sweethearts a help mend a mistake I made. They made me feel valued and the food was absolutely delicious without nickel and diming every thing. Great prices overall and a lot of choices to pick from. So glad I gave this place a chance to eat dinner at today
Date: 2 months ago
Review №46
Rating: 5
Went to Desoto, TX location. Clean inside restaurant area, good customer service from the greeting to the actual order being taken. Fast service and food was hit and fresh, burger was not too greasy and fries were perfectly salted. Also got a milkshake that was great, whipped cream with cherry on top. My wife got a chicken ceaser salad that was fresh, and delicious. Definitely coming back here.
Date: 2 months ago
Review №47
Rating: 5
Great place!!!
Date: 3 months ago
Review №48
Rating: 5
Very great service. Brittany H. is very swift and has great customer service!
Date: 3 months ago
Review №49
Rating: 5
Date: 3 months ago
Review №50
Rating: 5
Arby s clone it is not! I actually prefer their beef & cheddar to Arby s! Love the shakes and loaded fries as well. We have been traveling from Dallas tl eat here so hopefully all goes well and they open more locations!
Date: 3 months ago
Review №51
Rating: 5
We went through the drive thru and service was amazing. The food came out fast and fresh. The burgers are delicious. This our 3rd time visiting this location and each time we were not disappointed .
Date: 3 months ago
Review №52
Rating: 5
This was a great eating experience! As a Rockford native (where Beef-a-Roo started), I was both excited and skeptical about a Beef-a-Roo in Texas, but it was delicious! The restaurant was clean, and the service was great! Danielle was extremely kind and helpful!
Date: 3 months ago
Review №53
Rating: 5
The food and the service is always good here at the beef-a-ru in DeSoto Texas
Date: 3 months ago
Review №54
Rating: 5
Date: 3 months ago
Review №55
Rating: 3
Jr deluxe cheeseburger without cheese added tomatoes, cost an additional $.20. The burger tasted good however the patty was very, very thin. Great customer service
Date: 3 months ago
Review №56
Rating: 5
Date: 3 months ago
Review №57
Rating: 5
Staff inside were very pleasant! Offered suggestions based on us being new patrons. Great experience.
Date: 3 months ago
Review №58
Rating: 2
The roast beef is not fresh. It is steam heated and placed on a bun.
Date: 3 months ago
Review №59
Rating: 1
Apparently not only is the food and customer service horrible but so is the owner their franchising company. Worked for him at his other business Blenderz in NC refused to pay me final wages, the coward even blocked me and the department of labor. Would not recommend supporting this business or working there.
Date: 3 months ago
Review №60
Rating: 4
It was my first time being here. Enjoyed my spicy chicken burger with onion rings. Though it was a game near by but they were quite busy with their to go orders. Thinking to visit again for their beef burgers. Nice place for families too.
Date: 3 months ago
Review №61
Rating: 3
Date: 3 months ago
Review №62
Rating: 4
Date: 4 months ago
Review №63
Rating: 5
I finally went to this place. I wasnt too keen on the name of the restaurant. It still doesnt make sense to me. However, we got a bacon cheeseburger in a order of fries. And may I add the burger was actually good? This burger was like a homemade burger. The lettuce was shredded. It was neat. It was really tasty. I will go back because there are menus extensive. And they also sell breakfast so I wanna try that out didnt get to take pictures but I will when I go back
Date: 4 months ago
Review №64
Rating: 3
Food good just a really long wait time.
Date: 4 months ago
Review №65
Rating: 5
After seeing all the negative reviews for months, I decided to try it for myself. I think the food was very good. I had a cheeseburger and fries and no complaints. The meat is seasoned and a great size. My only concern/request would be to grill the buns. Thanks for being in our neighborhood & Ill be back for sure. p.s. the cashier was very very nice also.
Date: 4 months ago
Review №66
Rating: 4
As a local I have seen this place numerous times in passing and today I gave it a shot. The roasted beef sandwich was pretty good it actually past my expectations, fries were ok not great maybe needed to change the oil. Customer service could use more communication on how fast things were going to take. Overall my experience was solid and if I am ever craving meat heavily I will return to this location.
Date: 4 months ago
Review №67
Rating: 5
Great food!!!!
Date: 4 months ago
Review №68
Rating: 5
Date: 4 months ago
Review №69
Rating: 1
Date: 4 months ago
Review №70
Rating: 5
1st time experienced this restaurant. Found food quality great, customer service excellent and ambience, cleanliness impressive. Will definitely visit it again......
Date: 4 months ago
Review №71
Rating: 4
Date: 4 months ago
Review №72
Rating: 4
I got the Swiss hamburger sandwich. It was very good. I was very satisfied. Nice size. Hamy friend got some type of Roast Beef sandwich that had onion rings on it and something else on it. He said it was okay, but he wouldnt get it again. He also stated that The Onion ring on top was saggy. Where he thought it should be crunchy. But. My food was good.
Date: 4 months ago
Review №73
Rating: 4
This was my first try. I went to drive thru and we had to wait a few minutes, but I assume they are cooking to order which is totally fine with me. The fries were hot and tasty. The chicken wrap was delicious a bit sweet mushroom burger good and hot, so was cheeseburger. I just would of liked to taste a little more seasoning. I think Ill give them another try, and Ill go inside and dine.
Date: 5 months ago
Review №74
Rating: 2
Had a Chicken Caesar Salad with no Caesar dressing(didn t know there was a such thing). Got ranch to go with it. There was barely any leafy lettuce in the salad at all. Most of the salad was the stalk of the lettuce(see the pic attached). This was so disappointing. The burgers and fries are usually good but we opted for something different this time because they usually take a while to cook.
Date: 5 months ago
Review №75
Rating: 5
Date: 5 months ago
Review №76
Rating: 2
I went here when it first opened , I was so excited . It s overpriced for some patty s and bread the burgers were so mid and I got a chicken sandwhich , thinking it was going to be like real chicken . It s literally a McDonald chicken sandwhich from the dollar menu . Like ???? Anyways , it was very mid , I rather go somewhere else for a burger . The people were very nice though!
Date: 5 months ago
Review №77
Rating: 4
Wraps are good.
Date: 5 months ago
Review №78
Rating: 4
Wraps are good.
Date: 5 months ago
Review №79
Rating: 3
Date: 5 months ago
Review №80
Rating: 1
Everything was horrible, PRICE, FOOD, and SERVICE. I advise everyone not to waste your money!
Date: 5 months ago
Review №81
Rating: 4
Date: 5 months ago
Review №82
Rating: 5
Date: 6 months ago
Review №83
Rating: 4
I ve been twice. Service is a bit slow, but the order is accurate and the food is hot. I honestly think the beef and cheddar sandwich is better than Arbys. I do wish more cheese would be put on the sandwich. If you want a real milkshake, youd definitely want to try one from here. There are about 10 flavors.
Date: 6 months ago
Review №84
Rating: 5
Date: 6 months ago
Review №85
Rating: 5
Sooo the BEST shakes ever! The burgers better and cost less than Five Guys! Everything is fresh with a drive thru ..
Date: 6 months ago
Review №86
Rating: 1
I ordered a beef n cheddar and the cheddar was layered on so thin as if it were a sauce like mustard or something. It probably took 10-15 minutes for our food to come out. I would have been ok with this if my food was hot and fresh. But no, my sandwich and husband s fries were cold. His burger was hot though. You think they would have waited to prepare my sandwich and the fries till the burger was done or almost done. It took so long my husband had to get a refill on his drink.
Date: 6 months ago
Review №87
Rating: 5
First time here the fries were really hot and really good Chocolate shake was real creamy and delicious definitely coming back to try something else. Update got Burgers and they were soo good. Tried the Strawberry shake and was not a fan I thought it would be a real Strawberry Shake with bits and pieces in it but no it was a white looking shake with the flavor of Strawberry I did not like it at all. Stick to the chocolate shake. But everything else was good.
Date: 6 months ago
Review №88
Rating: 5
Date: 6 months ago
Review №89
Rating: 1
I dont know if theyre just lazy or theyre system was actually down. I stopped by at 8:30 pm to place an order and they told me the system was down and arent taking orders with a car in the drive through already.
Date: 6 months ago
Review №90
Rating: 5
Okay passed by this place numerous times. Stop in very nice, clean , smell great, employees clean, pleasant also. Now about the food . I m 70 years young and I remember how my mother fixed those Hamburger were the juice run down you hands, fingers, mouth. That s the kinder hamburger I like. No more Waterabugar, McDonalds, or any other Hamburger .
Date: 6 months ago
Review №91
Rating: 5
Date: 6 months ago
Review №92
Rating: 3
Shakes are artificially flavored, burgers are decent, and the fries have no flavor even if they are loaded.
Date: 6 months ago
Review №93
Rating: 5
Date: 6 months ago
Review №94
Rating: 1
Date: 6 months ago
Review №95
Rating: 4
Date: 7 months ago
Review №96
Rating: 1
The weekly special is $6.99 and thats all I ordered. I was charged $15.20 and told by management and the cashier that they had to charge my card again in order to get my food. Ima pray for this location because it might be one of the worst establishments in Texas. Ill be encouraging EVERYONE to go somewhere else and also push for it to be closed down.
Date: 7 months ago
Review №97
Rating: 1
Yeah absolutely not at all even remotely worth it by any means, complete waste of money. $32.27 for 2 burger combos and a shake. $32. for 5oz tiny burgers, and small thin fries. Are you kidding me. No seasoning on the burgers either, tasteless. The menu says $5+ for burger alone, and $8+ for the combo, but what it actually means is $5 and an additional $8 if you want fries and a drink. So for one small tiny barely good burger its $13+ tax. Just go to Whataburger right next to it.
Date: 7 months ago
Review №98
Rating: 4
Great food and great service! Cheese fries are delicious
Date: 7 months ago
Review №99
Rating: 1
Date: 7 months ago
Review №100
Rating: 2
First time I went, it was great. This time, get soda machine was out, bread was hard, just a bad experience.
Date: 7 months ago
Review №101
Rating: 1
Date: 7 months ago
Review №102
Rating: 4
Date: 7 months ago
Review №103
Rating: 1
Good customer takes you a long way and the lady I encountered today definitely fell short of that !!!
Date: 7 months ago
Review №104
Rating: 5
Hamburger was best we had had for awhile. Ample size, flavorful, good textures and visually pleasing. Medium fries was enough to share. Meat appeared to be a good quality, not too dry or too greasy...just right. My mother would have loved these. Friendly, courteous staff.
Date: 7 months ago
Review №105
Rating: 5
I got the Wild West Beef it was soooooooo delicious
Date: 7 months ago
Review №106
Rating: 5
Wow Miss LaToya took really good care of us!! We had a rough morning and decided to stop in for a quick bite. Everything was great!!
Date: 7 months ago
Review №107
Rating: 4
The bacon cheese burger was very good and tasted like it was made fresh. And Leytoya was very nice. Would come back again when working in this area for lunch.
Date: 7 months ago
Review №108
Rating: 5
Great customer service, and very friendly
Date: 7 months ago
Review №109
Rating: 5
Great Customer Service from LaToya!! The food was superb
Date: 7 months ago
Review №110
Rating: 1
Service was slow. Had to wait past my order time. Sweet potatoes fries burned to a crisp. Tastes like soot. And I guess the wrap is supposed to be cold, but this is damn near iced over. My bag felt like ice was in it.
Date: 7 months ago
Review №111
Rating: 1
Ive tried to give them multiple chances. I made excuses for them: They just opened, theyre still training, they dont know Texas markets. Ive been there 5 times since they opened and each and every time they messed up my order and theyre so disrespectful when they do! Terrible service. Even worse food! Made my order wrong AGAIN. Asked them to make it again so this time they cooked the bun until it was rock hard and burnt the burger. Go next door. This place sucks! See picture! This is the burger they served me to replace the original order which they messed up.
Date: 7 months ago
Review №112
Rating: 2
Food was nothing special. This was our 1st and last time , and the customer service definitely needs work
Date: 7 months ago
Review №113
Rating: 5
finally excited to try one of my favorite restaurants from back home in Rockford, IL. The food tastes great and the atmosphere is even better.
Date: 8 months ago
Review №114
Rating: 1
The food was disappointing. They need to close and regroup.
Date: 8 months ago
Review №115
Rating: 2
Decide to try this new restaurant on 1/21/24 and the end result was me having food poisoning. The burger wasn t bad. I probably won t be back anytime soon though because it took me a week to recover.
Date: 8 months ago
Review №116
Rating: 2
The beef patty was very salty so I assume they season the meat. The fries werent salted at all and were very bland.
Date: 8 months ago
Review №117
Rating: 2
Date: 8 months ago
Review №118
Rating: 5
This was our 1st time trying Beed a Roo and the food was excellent! The staff and management team was beyond great! Our family are definitely coming back!
Date: 8 months ago
Review №119
Rating: 5
Date: 8 months ago
Review №120
Rating: 5
Good food, large portions. When they say large shake, it is a 32 oz. shake, so be aware! I had the turkey avocado wrap and it was flavorful and not dry at all. My husband had a bacon cheeseburger, double style. It is a little more expensive - but the food is fresh, so worth it to me.
Date: 8 months ago
Review №121
Rating: 5
10/10 I ain t got my food yet but I know it s gone be good
Date: 8 months ago
Review №122
Rating: 2
Date: 8 months ago
Review №123
Rating: 5
Great food great service
Date: 8 months ago
Review №124
Rating: 1
The food quality is really bad, I tried them 4 times, and each time, I was so disappointed. The chicken sandwich tasted like peocess chicken and not a chicken breast. Its like eating a large chicken nugget from McDonalds. Not good at all. I will not eat here again. The burgers are somewhat ok, but again, its not good.
Date: 8 months ago
Review №125
Rating: 5
Date: 8 months ago
Review №126
Rating: 4
The burger and fries were good and hot. The only issue I had with this place was the sweet tea. This sweet tea was way too sweet. Never in a million years would I say that, so I thought, but seriously, this place is worth giving a try
Date: 8 months ago
Review №127
Rating: 2
The food is not worth the price Whataburger is much much better. Burgers are very, very small look exactly like a kid burger at McDonald s and the fries are small. Very very disappointing. Food
Date: 8 months ago
Review №128
Rating: 1
This was my first time trying Beef-a-roo. I ordered a cheese burger with mayo on both buns, lettuce, pickles, and I paid for tomatoes (never heard of a hamburger with no tomatoes and having to pay for them), and I requested NO catchup. My hamburger was COLD and full of catchup. I didnt get fries because I had already been advised that they are not good. $6.27 for a hamburger thats bummed is not a good combination. I was disappointed with my hamburger. I dont mind paying the price but dont give me slop. For the price I expect a quality hamburger.
Date: 8 months ago
Review №129
Rating: 5
Great service; food was was spectacular; Great customer service a the cashier. Order accurate and fresh.
Date: 8 months ago
Review №130
Rating: 5
First time eating at this restaurant was absolutely amazing. Great customer service , great management, and the food was outstanding and the waiting time is not long at all. I will be returning to eat there again.
Date: 8 months ago
Review №131
Rating: 5
I love this place and the staff
Date: 8 months ago
Review №132
Rating: 5
The quality of the food provided was satisfactory, and the service provided was commendable.
Date: 8 months ago
Review №133
Rating: 3
Great food ..customer service could be better
Date: 8 months ago
Review №134
Rating: 1
Gross
Date: 8 months ago
Review №135
Rating: 4
Date: 8 months ago
Review №136
Rating: 5
First time visiting. The place was clean. The staff were very friendly. The food was very good and we got in fairly short order. Ill be back to try out other menu items
Date: 8 months ago
Review №137
Rating: 1
1st time ordering and they didnt get it right. I said lettuce and cheese only
Date: 8 months ago
Review №138
Rating: 3
Date: 8 months ago
Review №139
Rating: 2
I come here regularly. The food is good which is the only reason I continue coming here. If you come thru drive thru make sure it isn t on your lunch break because they will have you take a sticky note with a number and wait for 20 min for your food. Make sure you tell them if you need any condiments or silverware because they will forget and look at you crazy for asking for it. Speaker can use improvement, you will be yelling when you order. At first I thought it was just because they had barely opened but they have been opened for over a month. Food does taste amazing but the staff and speed can definitely use improvement.
Date: 9 months ago
Review №140
Rating: 1
Was excited to eat here since this place came from my hometown in Illinois. Overall experience was disappointing. I had to book a flight back home just to get the real deal. Doors were locked upon opening time, crumbs all over the place, workers were wrinkled and wearing hoodies. Tenders were hard, cheddar fries were not seasoned and the cheese was runny. Manager didn t care about how we felt and didn t give a refund since I didn t finish the food. This location is everything beef a roo does not represent. They are known for their cleanliness, great customer service and fresh seasoned food. This place will be closed within a year or so.
Date: 9 months ago
Review №141
Rating: 2
Burger and fries were not good. Won t be back. Better burgers else were.
Date: 9 months ago
Review №142
Rating: 1
Date: 9 months ago
Review №143
Rating: 1
So as excited as my family of 7 was for this new establishment to open, it s been nothing short of disappointment after disappointment after disappointment. Yes, we ve given it 3 tries and it s just not improving at all. First time (just a snapshot because I d be here all night detailing the inadequacies), we ordered a double bacon cheeseburger and a cheeseburger and to our surprise, there was no bacon or cheese anywhere in sight then there was a visit where it took 25 mins to get one turkey wrap a subsequent visit began with us ordering the pork tenderloin sandwich to which the worker replied that they don t have that on the menu to come back and say oh yes we do then, it took 15 mins to get that sandwich and yes, it was cold. Tonight, we decided to give it another go bad decision we ordered 3 loaded fries we got fries with cheese, no bacon or onions; we tried that pork tenderloin sandwich again with no pickles, add lettuce and tomato they got the no pickles correct but there was no lettuce or tomato in sight. Finally, we ordered a bacon cheeseburger and you guessed it there was no bacon to be found, but it was marked on the wrapper that it was a bacon cheeseburger funny thing is that I caught the loaded fries not being loaded, took them back and they added bacon but not the onions! We initially extended grace to this place because we re reasonable people and realize that in the beginning things can be off. But this has gotten ridiculous! There s no accountability for the food being prepared as ordered or even as advertised! And what s crazy is that the 3 times we ve been there, we have never ever gotten a receipt for our order. Our goal was to support the restaurant because it s not a fried chicken or crab place which is all we seem to get around here, but you can t expect people to frequent the establishment and not get what you want/order/pay for smh.
Date: 9 months ago
Review №144
Rating: 2
burger was ok. fries definitely mediocre.. whataburger better imo.. pricey denna mf tho
Date: 9 months ago
Review №145
Rating: 1
Ultimate chicken sandwich combo was horrible Tyson chicken patty, fries were over grown potato sticks with no flavor. Dont let you curiosity get the best of you. Staff was great other than that super let down.
Date: 9 months ago
Review №146
Rating: 4
Been waiting for this restaurant to open! Today was my first time and I was pleased with the burger. Just like a hamburger should be, bigger than the bun and not shaped by a machine. And tasted great! Sweet potato fries could have been crispier, maybe use the air fryer? Anyway, I could tell they were still trying to get things together, its new, still trying to get out the kinks in operation, I enjoyed the food. Much prefer their menu over others in the area.
Date: 9 months ago
Review №147
Rating: 1
Date: 9 months ago
Review №148
Rating: 5
I had The best experience!!! Everything was great !!
Date: 9 months ago
Review №149
Rating: 5
The food was delicious, and the service was good
Date: 9 months ago
Review №150
Rating: 5
Great menu, their fries were great. The burger was a little small but it was good. This restaurant had a clean kitchen, along with the floors. I did not use their restrooms, so I cannot comment on that. Food
Date: 9 months ago
Review №151
Rating: 1
Date: 9 months ago
Review №152
Rating: 2
Just went by and it was so bad I had to leave a review. Fries were cold as soon as we got them and hadn t been salted at all. Burger was charred, tough, and cold. The only thing that was good was my tortilla soup because it was still warm and had a little spiciness to it BUT they forgot to give me a spoon or fork for it with my order. Funny enough the only other thing that was warm was my Turkey wrap, which I expected to be served cold, so that threw me off but I m not complaining. I would maybe come back for the tortilla soup but for the amount they give you for $5, it really isn t worth it. Small portion sizes for EXPENSIVE prices. Save yourself the trouble and go next door and get whataburger instead. You ll spend the same amount of money and be full afterwards. I guess I m making dinner tonight.
Date: 9 months ago
Review №153
Rating: 5
Love it
Date: 9 months ago
Review №154
Rating: 3
I tried it since its new to the area. Their food delivery system needs some work. They have you pull over to the side and wait with sticky tabs to keep track of orders. It took a while for the food to come out. The food was mediocre. The employees were very nice though. I might give them another chance after they have had time to perfect their service.
Date: 9 months ago
Review №155
Rating: 2
$14 and this is suppose to be a medium this is literally a kids cup everywhere else u go. Food was pretty good but for the price to me it s not worth it. They also got my order wrong so I had to go back in
Date: 9 months ago
Review №156
Rating: 4
Excellent smash burger cooked perfect w the cheese melted..The thin cut fries are incredible!!! Thumbs up to the shakes as well!! Will definitely skip the Whataburger 3 doors down and go here now!!
Date: 9 months ago
Review №157
Rating: 2
I don t mind waiting if the food is worth it. Servers were polite. Burgers were overcooked and fries cold. No napkins or condiments in the bag, for the price I would have been better off going to the chain burger joint two buildings over.
Date: 9 months ago
Review №158
Rating: 5
Date: 9 months ago
Review №159
Rating: 2
First of all it took 45mins to get our food. Once I got my order it was wrong and not made the way I asked. The food didn t have any flavor and the service was ok but very slow. My son and I both got burgers and fries. I got a drink he got a shake And we shared an order of onion rings (which was not cooked all the way. They were still doughy in the middle. The only thing that was tasty was the lemon aid from the soda machine. (Which says a lot!) Waste of $35 and will never ever go there again!!
Date: 9 months ago
Review №160
Rating: 5
I ordered the cheese curds. They were very good.
Date: 9 months ago
Review №161
Rating: 4
Really relaxed and patient staff. The food was great. Tasted like something Ive never had before. Just make sure you let them know how well your want your burger.
Date: 9 months ago
Review №162
Rating: 4
First time here but went in the drive thru. Communication could have been better, nicer. They were out of things on a Monday such as onion rings & sweet tea. The burger was good. First time I ve had a burger with the patty bigger than the bun! Alright!! Fries were good too. Just customer service could have been better.
Date: 9 months ago
Review №163
Rating: 4
Food came hot, fresh and seasoned. Good food but may have a wait when ordering.
Date: 9 months ago
Review №164
Rating: 4
Went to try this place. Been waiting for them to open. Nice menu, smiling faces, food was good, not great, but they are new. We will give them another chance. Food
Date: 9 months ago
Review №165
Rating: 1
12/10/2023-my experience is that the shake machine was down upon arrival. When we asked why, it had to be cleaned earlier , was the response. I ordered the burger that had barbecue sauce and onion rings, as well as a double meat when we got our food there was no onion ring on my burger, the buns, the meat and the cheese were all cold and dry, my fries were cold as well. We immediately went back through the drive-through to complain about our experience and the representative was happy to exchange our food ONLY, they literally took the food back, dipped it back into the grease and brought it back out! For 27$, for burgers and fries, the food should be fresh and the service should be way better. We won t ever be back!
Date: 9 months ago
Review №166
Rating: 1
GROSS! I got the pork tenderloin and I swear it s the same tenderloin you buy out the frozen section at Walmart. It smelled and looked just like it. That thing was nasty and flavorless as hell. The fries had no flavor and they were hard. The workers were dry as hell at the window. I won t be back.
Date: 9 months ago
Review №167
Rating: 1
VERY DISAPPOINTED We tried a double cheese burger meal, a kids meal with sweet potato fries and chicken cesar wrap. It cost me $33 and was flavorless and dry. I wont be back EVER. Food
Date: 9 months ago
Review №168
Rating: 1
It s 49,000.00 employees working ! Yet every order is incorrect. Wow
Date: 9 months ago
Review №169
Rating: 1
It s trash and over priced go to Whataburger next door!!
Date: 9 months ago
Review №170
Rating: 1
Been anticipating this place to open! Saved my burger craving and left very disappointed! the burger was okay. I expected fresh beef not frozen. The fries were absolutely terrible! I m a fry lover and these tasted hard no seasoning or flavor whatsoever and definitely were not worth serving. My husband ordered the onion rings and they were too greasy , yuck! The chocolate shake was decent . Our cashier was very nice and helpful. Restaurant and Restroom were both dirty and looked like the place been open for months . This is why you can t expect much because you get let down this way! I hope they change fries and clean up the place more often. Not sure when I ll be back!
Date: 9 months ago
Review №171
Rating: 3
First time here , I had seen it coming along and finally it was open. I went in there expecting everything from the restaurant, food and service to be exceptional. I was disappointed when I had to go to the restroom to wash my hands and restroom was in a very unsatisfactory condition. Then several tables were in need of cleaning , wiping down for next customer. Service was great,my burger was okay, but the fries were awful. No flavor, dry, hardened, almost like a chewy texture. I won t be back soon at this place and if I did, I would just order a burger, no sides and call it a dinner. I hope someone from the restaurant reads this reviews from actual customers and try to improve their fries, there s no way you should eat tasteless, hard fries
Date: 9 months ago
Review №172
Rating: 1
I order the most simple thing in the menu. A kids meal with mayo well the fries were extra hard(over cooked) no mayo had ketchup no pickle. For 9.47 nawww Ill pass on this restaurant. #93
Date: 9 months ago
Review №173
Rating: 1
The service is trash NEVER again
Date: 9 months ago
Review №174
Rating: 5
Today was my first time having Beef-A-Roo and I am impressed. I was able to order my food with ease, the service was great, and I got my food quickly. I ordered a Wild West Burger with fries, it was very good. The burger came with bacon, onion rings, cheese, bbq sauce, chipotle sauce, and a beef patty. It was a hefty size and it taste high quality. Its definitely worth trying out for yourself
Date: 9 months ago
Review №175
Rating: 2
Cust Svc-0 you have to ask for what you want and they never said thank you I.e napkins condiments Food-0 meat half cooked drinks tasted like carbonated water they did not have a lot of things on hand from the menu didn t like the way the burger was made they spread ketchup like it s mayo burger was chard like every other bite was burnt They really need to learn customer service from Chick-fil-A They are top TIER all restaurants should
Date: 9 months ago
Review №176
Rating: 1
Date: 10 months ago
Review №177
Rating: 1
The beef on my burger was burnt to a crisp. The fries are hard and tastes like a shredded cardboard box from Home Depot. I will be requesting a refund of $15. Don t waste your money and time on Beef-A-Roo .
Date: 10 months ago
Review №178
Rating: 1
BEWARE! The reviews listed are from corporate, you can tell by the profile pics and their other reviews when you click on their pics. Desoto is 90% black, these people giving good reviews don t even live here. This restaurant will not last long with these dry and tasteless fries plus the burger is dry and the chicken strips are hard. Will not be back! Shame on corporate for adding false reviews to your Google review, I will be spreading the word in the next door app.
Date: 10 months ago
Review №179
Rating: 4
Minor issue was quickly resolved
Date: 10 months ago
Review №180
Rating: 5
Date: 10 months ago
Review №181
Rating: 5
The food is pretty good! I like the options and the burgers are deluxe. Ill try other items on the menu in the meantime.
Date: 10 months ago
Review №182
Rating: 5
Had the bacon cheeseburger combo. Ima try something else there tomorrow. It was good. It s something different for the area and thats something I can appreciate.
Date: 10 months ago
Review №183
Rating: 5
Good Food, Good Service, I had a great dining experience. Vegetarian options: They can custom make your wraps. They have salads, and veggies burger can be substituted in any of their hamburger choices. Food : 5/5 |
Date: 10 months ago
Review №184
Rating: 5
We had this for lunch today and tried one of everything. The chicken wraps, cheese curds, chicken tenders, and the salads were all on point - roast beef was my favorite!!
Date: 10 months ago
Review №185
Rating: 5
Pretty awesome spot, the roast beef sandwich was delicious! The staff is soooo friendly!
Date: 10 months ago
Review №186
Rating: 5
Our family went to eat here and the staff went out of their way to make sure my food was delivered straight to my table. Everyone had a smile on their face and even with the drive thru packed with people, they were able to get my order out in a reasonable amount of time! I think we all agreed that the Cheese Curds are a must try! Good Job Beefaroo!
Date: 10 months ago
Review №187
Rating: 5
Food is fresh and staff is super friendly going above and beyond to make sure you re taking care of and satisfied. Cheese curds are amazing! Roast beef is delicious! Cheese fries actually have cheese throughout the fries instead of just on top. And that brownie I could have eaten 5 EASILY! This new chain is a must try!
Date: 10 months ago
Review №188
Rating: 5
The turkey avocado jack wrap was sooo yummy! Cant wait for another one!
Date: 10 months ago
Review №189
Rating: 5
Super cool atmosphere! Love the menu options! Cant wait to go back! Yummy cheese fries!!
Date: 10 months ago
Review №190
Rating: 1
I agree, it was very disappointing. The fries were cold, no seasoning of any sort.The actual burger left a lot to be desired. The beef was not a good quality. The sprite was the only thing salvageable. I expected so much better. Don believe the hype. Id also like a refund. Beef a Roo, you HAVE to do MUCH better.
Date: 10 months ago
Review №191
Rating: 1
A waste of money!!! The food was cold and expensive! The burger was small like a kids burger! I want my $23 dollars back. Never again, was not even impressed by this establishment.
Date: 10 months ago
Review №192
Rating: 5
Food was great and the staff was soo nice! For a brand new fast food spot, this place hit the mark. I ordered the roast beef sandwich meal with loaded fries, they were both amazing. Excited to try some more things off the menu!
Date: 10 months ago
Review №193
Rating: 5
Came on the first day open and it was delicious! My husband got the double wild west burger and he said it was one of the best burgers hes had. My food was delicious too. The staff was polite and very helpful with suggestions. Store was very clean. Totally recommend!
Date: 10 months ago