Escape The Room Dallas

11661 Preston Rd #184, Dallas, TX 75230, United States

Escape The Room Dallas

About the Company

rating: 4.5

Escape the Room Dallas is the #1 escape room experience in Texas! Our rooms are known throughout Dallas-Fort Worth as the most meticulously designed real-life mystery puzzles! Each room has its own setting, storyline, secrets and escape route. You have 60 minutes to search for clues and piece together the puzzles. Our exceptionally crafted escape rooms in Dallas include The Agency, The Western Bank Heist, The Dig, and The Apartment. Visit our website to learn more about each room and book an immersive gaming experience for your friends, family, or co-workers.

Categories

  • Escape room center
  • Amusement center
  • Event planner

Contact Information

Phone: +1 972-338-4510

Website: https://escapetheroom.com/dallas-fort-worth/?utm_source=GMBlisting&utm_medium=organic

Address: 11661 Preston Rd #184, Dallas, TX 75230, United States

Working hours
  • Sunday: 12–9 PM
  • Monday: 1–10 PM
  • Tuesday: 1–10 PM
  • Wednesday: 1–10 PM
  • Thursday: 1–10 PM
  • Friday: 1–10 PM
  • Saturday: 12–11 PM

Photos

Reviews

Review №1

Rating: 1

We went yesterday for my birthday on a whim. The original escape room we went to had run out of power and wasnt accepting any walk ins. If I would have read the reviews first I wouldnt have wasted my money here. The literal worst escape room I have ever been. I have been doing escape rooms for the past 4 years and this is by far the most memorable to say the least. OLD, DIRTY, OUTDATED, NEEDS RENOVATING. Game master is not paying attention to us the entire game. If we didnt have our phones to use as a light source we wouldnt have been able to see anything and complete the puzzles. I recommend finding some where else in Dallas. Literally any place else. Im sure this place was awesome years ago when it opened but it needs some help and getting with the times.

Date: 18 hours ago

Review №2

Rating: 5

very fun dont recommend western heist bc its rlly hard

Date: 3 days ago

Review №3

Rating: 5

Super fun for my daughters birthday!

Date: 3 days ago

Review №4

Rating: 5

Date: 3 days ago

Review №5

Rating: 5

I had a great time. Wish we made it to the end.

Date: a week ago

Review №6

Rating: 5

fun experience, use your clues if you get stumped

Date: a week ago

Review №7

Rating: 5

So fun and a great experience

Date: a week ago

Review №8

Rating: 5

This place was great. The cluemaster was magnificent and really helped us with our room. Place is lit

Date: a week ago

Review №9

Rating: 5

Date: a week ago

Review №10

Rating: 5

So much fun! Great with kids too.

Date: 2 weeks ago

Review №11

Rating: 5

Very great service, nice works, fun games

Date: 2 weeks ago

Review №12

Rating: 5

Date: 2 weeks ago

Review №13

Rating: 5

This was super fun good for all ages

Date: 3 weeks ago

Review №14

Rating: 5

It was amazing. It was so much fun and it s kind of hard, but they are really sweet and nice and I would recommend this to anybody of any age.

Date: 3 weeks ago

Review №15

Rating: 5

The Agency room is so fun!!! Highly recommend!!

Date: 3 weeks ago

Review №16

Rating: 5

We had a great time, it was fun and the staff was amazing.

Date: 4 weeks ago

Review №17

Rating: 5

We did the bank heist and my 6 year old was so excited. Very fun! Highly recommend.

Date: 4 weeks ago

Review №18

Rating: 5

Loved it!

Date: 4 weeks ago

Review №19

Rating: 5

Awesome experience

Date: 4 weeks ago

Review №20

Rating: 5

First timers but not our last! This was a great way to start building great teamwork! My 11 year old son said, I wanna come here again! And I agree with him! Thank you!!!

Date: a month ago

Review №21

Rating: 5

Would definitely do it again!! Our host Ben was awesome!

Date: a month ago

Review №22

Rating: 5

So fun for my teenagers!

Date: a month ago

Review №23

Rating: 5

Was fun!! Highly recommend

Date: a month ago

Review №24

Rating: 4

Fun theme and challenging puzzle

Date: a month ago

Review №25

Rating: 5

Date: a month ago

Review №26

Rating: 1

The game master was rude she did not speak loud enough for us to hear hints or even explaining the game to us. The room had a magnet that took the entire time trying to use it was not strong enough for the task.

Date: a month ago

Review №27

Rating: 5

Great but challenging and fun.

Date: a month ago

Review №28

Rating: 1

We completed the Western Bank Heist for a bachelor party that had 6 people with experience of escape rooms and we all collectively agreed that this was the worst room that we have ever done. The game master did not know what we were doing half of the time and needed to be filled in on what we were doing. Plus all of the other statements said on the previous reviews on the struggles with puzzle answers.

Date: a month ago

Review №29

Rating: 5

Christian was amazing! He was so kind and very helpful the western heist was great but would say the hardest ones but we still broke out! Highly recommend!

Date: a month ago

Review №30

Rating: 5

Christian was awesome, he gave us a few extra min to escape! We did the most difficult room but worth it!!

Date: a month ago

Review №31

Rating: 5

Staff: Very good Escape room itself: It was pretty hard but not too hard to be frustrating and annoying. It was fun! P.s for first timers (Make sure to ask for a lot of hints!)

Date: a month ago

Review №32

Rating: 3

To be honest I was disapointed and maybe it was just me as this was a Team building event and because there were too many of us (9) and that made us too cramped. The esacpe areas were small and then smaller. The things we had to solve were not a cake walk and had a pretty high level of difficulty. It would be best suited for no more than 6 and probably 5 is the better number. If there was a little more room to work I think it would allow to spread the clues out more thus aiding in the experience. I will say the staff was very good and was quite pleasant.

Date: a month ago

Review №33

Rating: 1

Place is dirty, too expensive for one hr, we did dig with group of five, you just waste bunch of time solving unnecessary clues, that has no relation to one another.

Date: a month ago

Review №34

Rating: 5

Was super fun for the kids

Date: a month ago

Review №35

Rating: 5

Good

Date: a month ago

Review №36

Rating: 5

Great experience, really had to put my mind to the test when figuring out what goes where and what pieces correlate together

Date: a month ago

Review №37

Rating: 5

We passed with 4 minutes left!

Date: a month ago

Review №38

Rating: 5

Fun and challenging!!!

Date: a month ago

Review №39

Rating: 5

Very challenging and thought provoking! Yet fun

Date: 2 months ago

Review №40

Rating: 5

Amazing experience. Very fun

Date: 2 months ago

Review №41

Rating: 5

Date: 2 months ago

Review №42

Rating: 1

I have been to many escape rooms and I am a fan of brain teaser and puzzle. I like challenging brain games but this location was HORRIBLE!! The instructor talk super fast as if we were just suppose to know the rules and story line. He said after 10 mins we can ask as many clues as we would like(remember this for later). Once we got started we started to feel like nothing had a flow. The clues mad no sense. The clues wasn t logical or clear where it lead to the next clue or connected the dots to something in the room that would have the clue. We were literally trail and error to try and figure out things. When we decided to ask for clues he would give us one that we already solved. What made this frustrating was that it was a camera in the room, and he told us he could see us at all times. So he wasn t paying attention at all. Then he would go silent, and not respond back to us for minutes at a time mind you the whole thing was an hour, so every minute counts. He even made a very off putting comment: there was a letter involved and he asked if we actually read it smh. It wasn t a good room; thank goodness i was with a great group of people to make the experience better. Don t waste your time or money. We did Western Heist.

Date: 2 months ago

Review №43

Rating: 1

First off, the place was dirty. When my family and I started in the room. It was easy to not go in order of the clues because certain things were just laying out. The clues were clear and didn t lead us to the next clue effectively. The game master was rude and did not give clear hints. Things were broken and things were not working properly for the game. It was fun only because this was our first time but it also made us all very mad that it wasn t put together properly so we could solve it. We will never visit this place again. Waste of time and money.

Date: 2 months ago

Review №44

Rating: 5

I had so much fun for my birthday!

Date: 2 months ago

Review №45

Rating: 5

Very fun very friendly staff! Would def go back!!

Date: 2 months ago

Review №46

Rating: 5

Loved it!!!! 2:30

Date: 2 months ago

Review №47

Rating: 5

Loved the scenario. Thanks for the hints! My granddaughters had a great time on our fun day before school starts. Can t wait to come back and try the other rooms.

Date: 2 months ago

Review №48

Rating: 5

Fun place!

Date: 2 months ago

Review №49

Rating: 5

Date: 2 months ago

Review №50

Rating: 5

AMAZING!

Date: 2 months ago

Review №51

Rating: 5

i had fun :)

Date: 2 months ago

Review №52

Rating: 5

10 out of 10 would recommend

Date: 2 months ago

Review №53

Rating: 5

Great Escape Room !!!

Date: 2 months ago

Review №54

Rating: 5

I LOVES THE AGENCY ROOM!! EXCITING EXPERIENCE!! PHEW!!

Date: 2 months ago

Review №55

Rating: 5

It was a great experience and dont forget to ask for clues!! So much fun

Date: 2 months ago

Review №56

Rating: 5

This was SUPER FUN!!!! All ages will love this! So cool. And the employees were fun and helpful!

Date: 2 months ago

Review №57

Rating: 5

Very fun and challenging !!!!!

Date: 2 months ago

Review №58

Rating: 5

Great staff and very fun rooms!

Date: 2 months ago

Review №59

Rating: 2

My family and I have been to many escape rooms across several states. We find it fun and challenging and enjoy spending time with one another. We particularly like rooms that flow from puzzle to puzzle with clear instruction, clues that point you in the right direction, and a game master that is attentive and knowledgeable about the challenge. Unfortunately, we did not experience that. While the game masters at this facility were nice, the young man was not attentive. At one point we called for a clue with no answer. I left the room to find him. He had turned the volume of the walky talky off and forgot to turn it back up. He quickly remedied the situation and we continued. He was much more attentive afterwards. One clue gave us 4 numbers for a 3 number combination in abstract order with no clues to place the order or eliminate a number. When brought to the game masters attention we were told it was for deception purposes. Another puzzle was missing pertinent information to solve the puzzle and move on while another needed batteries to move forward that did not work. Several props were broken and there seemed to be puzzles that added to the game that did not work. Typically a great room needs to seamlessly move you from one challenge to the next with clear, logical reasoning. This room had some good points but not enough to make us come back for more.

Date: 2 months ago

Review №60

Rating: 5

So much fun for a 12 year birthday party. We did the Dig and it was awesone!

Date: 2 months ago

Review №61

Rating: 5

Perfect family fun!!! Try the Western Heist!!

Date: 2 months ago

Review №62

Rating: 5

The Wifey had such a great time for her Brithday. The Escape room was fun even though we didnt escape. The representative at the front desk was the best.

Date: 2 months ago

Review №63

Rating: 5

Great escape rooms!

Date: 2 months ago

Review №64

Rating: 4

Our family frequents escape rooms around DFW, and I can say we thoroughly enjoyed the rooms at this location! The rooms and puzzles really commit to the theme. The puzzles are challenging and best for ages teen and up, so keep that in consideration when signing up. With that being said, you CAN ask for as many clues as you need. The rooms and building itself are older, but it didn t take away much from the experience. Ben, our cluemaster, was friendly and helped guide us through!

Date: 3 months ago

Review №65

Rating: 5

Amazing experience we did two rooms and I m very excited to say that team no diddy had a very great experience! Highly recommend these rooms!

Date: 3 months ago

Review №66

Rating: 5

Great experience! So fun and challenging; rep really nice

Date: 3 months ago

Review №67

Rating: 1

My husband and I have successfully completed many escape rooms at various Escape locations. DO NOT GO TO THIS ESCAPE PLACE. We chose the Western Bank Heist room and it is in severe need of improvements as they have to give you the first clue, because it does not work and everything in the room is in poor condition. The male worker there was completely RUDE, so we left our game 20 minutes early. WASTE OF MONEY! This business will not survive if they don t improve their games and hire workers who have the LEAST BIT of competency in customer service.

Date: 3 months ago

Review №68

Rating: 4

My first escape room experience it was amazing!!

Date: 3 months ago

Review №69

Rating: 5

I enjoyed the whole time in the room. I felt like a secret agent. If you visit Texas,please ESCAPE THE ROOM in Dallas.

Date: 3 months ago

Review №70

Rating: 5

Date: 3 months ago

Review №71

Rating: 5

We escaped The Agency. It s was hard but so fun

Date: 3 months ago

Review №72

Rating: 5

Escape rooms was very challenging and fun and really great hints!

Date: 3 months ago

Review №73

Rating: 5

The escape room was challenging and fun

Date: 3 months ago

Review №74

Rating: 5

Very stressful but thank God I was with my class lol

Date: 3 months ago

Review №75

Rating: 5

It was really fun even though we didn t complete it.

Date: 3 months ago

Review №76

Rating: 5

wish i escaped

Date: 3 months ago

Review №77

Rating: 4

Date: 3 months ago

Review №78

Rating: 1

The facilities were worn, outdated and dirty. The game master had no clue where we were in the game when we asked for a clue.

Date: 3 months ago

Review №79

Rating: 5

Had a super fun time with 4 11 yo doing the Western Bank Heist! It was challenging, but we conquered it!!

Date: 3 months ago

Review №80

Rating: 5

Date: 3 months ago

Review №81

Rating: 5

Date: 3 months ago

Review №82

Rating: 5

LOVE LOVE LOVE

Date: 3 months ago

Review №83

Rating: 5

so fun

Date: 3 months ago

Review №84

Rating: 5

So much fun and rizzed up a baddie in the agency vault. But she stole my sweatshirt

Date: 3 months ago

Review №85

Rating: 5

Date: 3 months ago

Review №86

Rating: 5

Date: 3 months ago

Review №87

Rating: 5

Had a phenomenal time here!

Date: 3 months ago

Review №88

Rating: 1

Worst place to be doesnt make sense waste of money $96

Date: 4 months ago

Review №89

Rating: 5

It was so much fun me and my friend were struggling so bad!!!

Date: 4 months ago

Review №90

Rating: 5

we re bad but game was fun

Date: 4 months ago

Review №91

Rating: 5

Great experience!

Date: 4 months ago

Review №92

Rating: 5

Very fun, we tried the agency and was fun with james bond, were not smart so we didnt get to finish it, but the puzzles are easy if you figure it out

Date: 4 months ago

Review №93

Rating: 3

Date: 4 months ago

Review №94

Rating: 1

We love escape rooms and I have never been so disappointed. We just spent 200.00 to do the bank heist. First of all the building was filthy, especially the bathrooms. Our game master( and I use that term loosely) was awful. He had no energy and was difficult to follow. The pre-instructions were vague. When we asked for clues, it was evident he had no idea where we were in the process. when we finally got to the magnet, the magnet was so weak, we were not able to move past it. This was my least favorite game room experience. I do not recommend this escape room.

Date: 4 months ago

Review №95

Rating: 5

Such a fun triple date night!

Date: 4 months ago

Review №96

Rating: 5

So much fun!! Perfect balance of hard and doable!

Date: 4 months ago

Review №97

Rating: 5

Had an amazing time with our friends and was cleverly set up with the space given. The workers were friendly and offered help without just giving the answer and didnt offer without asking first which was nice.

Date: 4 months ago

Review №98

Rating: 5

Date: 4 months ago

Review №99

Rating: 5

Great time for the whole family!

Date: 5 months ago

Review №100

Rating: 5

Amazing escape room! Highly recommend!

Date: 5 months ago

Review №101

Rating: 5

Tad helped out our team so much and we had the best experience! Would come back again!

Date: 5 months ago

Review №102

Rating: 5

So much fun! We had a group of all ages and everyone had a blast. Definitely want to come back and try the other rooms

Date: 5 months ago

Review №103

Rating: 5

Date: 5 months ago

Review №104

Rating: 2

Date: 5 months ago

Review №105

Rating: 5

We did the dig. Very challenging but fun. Sunny was very helpful when needed

Date: 6 months ago

Review №106

Rating: 5

Sunny was absolutely amazing!! She made the experience so much fun and the room was just challenging enough to make it fun but not too hard to make us feel stupid!

Date: 6 months ago

Review №107

Rating: 5

It was a really good time with the family. Made us really think and work together.

Date: 6 months ago

Review №108

Rating: 1

We did the Bank Heist room, and I wish we had read the reviews first. Our game master implied that we would need to use the outlets- We have outlets here, here, and here. You can use those for anything you may need. There comes a point where something needs to be wired and THANKFULLY we used the walkie to double check whether or not we needed to plug something into an outlet, because the response was we have had people plug that into the outlet before and they got shocked..so no, please dont plug that into the outlet. So if we hadnt asked, we would have assumed that was part of it given the emphasis on where the outlets were located at the start (The outlet had burn marks on it). It was very dim in the room, so we had to use our phone flashlights to be able to see the clues around the room. We didnt find the horseshoe puzzle as time consuming as some others, though a stronger magnet would make it less frustrating. However, there are lots of mailboxes in the room as part of the theme, and ONE box had the tape peeled off revealing a 4 digit number that we spent SIGNIFICANT time on at the very beginning trying to figure out what code it was. Unfortunately, it was not relevant to the game, and when we asked about it at the end and were told yeah, people have peeled the tape off and we just dont have any more tape to cover it. If they had told us that in the briefing it would have saved a lot of time. The safe at the end also had all of the numbers almost completely rubbed off and REALLY hard to see to be able to input the combination lock. Overall we still had fun, but I dont recommend this room.

Date: 6 months ago

Review №109

Rating: 5

Date: 6 months ago

Review №110

Rating: 3

Will probably not return. The game master spoke very fast and was very difficult to understand as he mumbled the entire time. He rushed through the instructions and seemed grumpy from the first moment we walked in. He did not smile or seem friendly, and we did not really feel welcome. Seems like he didnt want to be there. While we have done escape rooms before, we were not asked any questions about our experience, or the level of difficulty we were looking for. The game master never knew where we were in the game. We dont think he was even working. We kept radioing for clues, but the clues were not very helpful and the game master seemed unhappy to help. Weve completed several escape rooms, but this one we did not complete. It was much more complicated than we expected, and we generally go for medium-hard. There were 5+ codes, but no way to know which code goes with which item. We had to try multiple codes on on multiple locks. As others have mentioned in the review, there needs to be more relevancy to the codes. Other escape rooms will explain the difficulty beforehand, or ask you how hard you want it to be and then theyll adjust the settings. The game master should know what step you are on at all times. This one did not, wasnt even watching the cameras as we had to explain what step we were on and had completed. Overall a semi-frustrating experience and will not be returning. Had the staff been friendly and welcoming, we may have been willing to return to another room at the same business, but we arent willing to spend $150+ at a business that isnt welcoming.

Date: 6 months ago

Review №111

Rating: 5

This was great. It was a great experience for all of us. It was kind of hard we had to put our thinking hat together. We almost got through it, but we will try again later.

Date: 6 months ago

Review №112

Rating: 4

It was fun but, it was a lot of work trying to figure out the clues and open the locks. You do get unlimited clues and we made it to the end but we still lost. We did the agency and the story was pretty good.

Date: 6 months ago

Review №113

Rating: 5

Date: 6 months ago

Review №114

Rating: 1

Worst escape room in my entire life. My group and I showed up to do the Bank Heist Escape Room and genuinely, I would give it zero stars if I could. The escape room staff gave our time slot away to two walk ins and had us waiting in the lobby for 20 minutes past our room start time. They proceeded to let us in the room and explained the rules to us while our timer was going, informed us that our time would not reset, and when the game master finished explaining the rules , we had 30 minutes to complete the room. No refund was offered, no extra time was given. Horrible experience and the room itself was super confusing with little to no logical progression of the clues. Highly would NOT recommend this escape room.

Date: 7 months ago

Review №115

Rating: 5

Date: 7 months ago

Review №116

Rating: 5

Cluemaster was awesome!

Date: 7 months ago

Review №117

Rating: 5

Dope exp almost lost

Date: 7 months ago

Review №118

Rating: 4

cool vibes

Date: 7 months ago

Review №119

Rating: 5

It is SUPER FUN!!!!

Date: 7 months ago

Review №120

Rating: 5

Very fun, good experience

Date: 7 months ago

Review №121

Rating: 5

Date: 7 months ago

Review №122

Rating: 5

This is a wonderful escape room we were able to make it out 15 min ahead. Big milestone for our 40th birthday celebration.

Date: 7 months ago

Review №123

Rating: 5

What a great time for the whole family! We were first timers and they helped us along great! Loved they let even our little participate!

Date: 7 months ago

Review №124

Rating: 5

Date: 7 months ago

Review №125

Rating: 5

Date: 7 months ago

Review №126

Rating: 5

Fun scout activity!

Date: 7 months ago

Review №127

Rating: 5

Love the mannequin great time

Date: 7 months ago

Review №128

Rating: 4

Date: 7 months ago

Review №129

Rating: 5

I wanted a duck.

Date: 7 months ago

Review №130

Rating: 5

Fun

Date: 7 months ago

Review №131

Rating: 4

Date: 8 months ago

Review №132

Rating: 5

Had a great time trying to beat the western room!! Highly recommend. the staff was great!

Date: 8 months ago

Review №133

Rating: 5

Super fun super hard!!

Date: 8 months ago

Review №134

Rating: 5

Very fun experience!! The room was beautifully designed and puzzles difficult but not impossible.

Date: 8 months ago

Review №135

Rating: 5

Date: 8 months ago

Review №136

Rating: 5

Lots of fun!

Date: 8 months ago

Review №137

Rating: 4

The host was really nice

Date: 8 months ago

Review №138

Rating: 5

Amazing

Date: 8 months ago

Review №139

Rating: 3

Chicago, here! Family and I did the Western Bank Heist and had quite the hard time getting some of the puzzles to work as they were supposed to. I felt bad because the room was really well set-up (decor on point!) and our guide was stretched thin across multiple rooms and jobs.

Date: 8 months ago

Review №140

Rating: 5

Friendly staff and fun mysteries. Difficulty is good to enjoy.

Date: 8 months ago

Review №141

Rating: 5

This escape room was super fun and challenging, really highlighted my vacation! Would recommend 10/10.

Date: 8 months ago

Review №142

Rating: 5

Date: 8 months ago

Review №143

Rating: 5

This was such an amazing experience. Kids had a great time

Date: 9 months ago

Review №144

Rating: 5

Was great

Date: 9 months ago

Review №145

Rating: 3

if ur a south park fan, it s worth doing the cartman room. that being said, this is the messiest escape room I ve ever been to. puzzles were pretty solid but one of them was kinda broken

Date: 9 months ago

Review №146

Rating: 1

We went here on 12/29/23 around 1:25 PM and were met by a very rude employee who acted like we were inconveniencing him by wanting to spend money at this establishment. Hard to believe this smelly place was recommended by anybody. There are plenty of other escape rooms to attend in DFW, choose wisely.

Date: 9 months ago

Review №147

Rating: 5

It was a nice way to spend time with friends and family! Dig was challenging, but nice to complete- recommend for larger parties.

Date: 9 months ago

Review №148

Rating: 1

We have done dozens of escape rooms, and the bank heist is by far the worst we have ever done. Not only was the room confusing and poorly laid out, when we asked for clues the game master was hard to understand and didn t seem to know where we were on the game. The clues didn t seem to make any sense in how they led to the next one, which led to a lot of confusion. And the magnet we spent 20 minutes on it until we were finally told we needed a different magnet I could go on and on about how terrible this experience was. We really wish we had read the reviews and saved ourselves from wasting our money and our afternoon. Perhaps they will decide to listen to their customers and fix the room.

Date: 9 months ago

Review №149

Rating: 5

Date: 9 months ago

Review №150

Rating: 2

We played The Agency and had 23 minutes left when we made a wrong move in a dark room. The instructions were very cryptic in the intro when they told us what could potentially happen. The room was just fine up until then. The room seemed very breakable and it was pretty unclear what we were supposed to move and what we were breaking

Date: 9 months ago

Review №151

Rating: 2

Disappointed. We did secret agent . It had some good elements but ended abruptly when we crossed the wrong line in a dark room bad instructions and a disappointing experience.

Date: 9 months ago

Review №152

Rating: 5

Great place and would love to visit again

Date: 9 months ago

Review №153

Rating: 5

very great exp

Date: 9 months ago

Review №154

Rating: 5

Date: 9 months ago

Review №155

Rating: 5

Date: 9 months ago

Review №156

Rating: 3

We drove a long way to do the Bank Heist because one person in our party has done The Dig there and said it was the best escape room he had ever done. We were less impressed with the Bank Heist. There were not enough puzzles that could be done simultaneously to keep all 5 of us engaged. In addition, the number codes were not clear on several combinations... Nor were there any hints as to which lock a code went to. There needed to be more relevancy to the codes. But the biggest frustration was that a single puzzle took half the time because it physically was just too hard to do, due to the magnet being too week and the puzzle being physically (not mentally) difficult. I go to escape rooms to challenge my brain not my blind magnet dexterity. We asked for help many times, and at one point we were told just to Google something because the map we were looking at did not give us clarity about a code it revealed. We all agreed it was a cool concept and the aesthetics were great, but it could have been more fun and less frustrating if the solutions were more clear. We would like to go back and do The Dig.

Date: 9 months ago

Review №157

Rating: 1

DO NOT WASTE YOUR TIME OR MONEY!!!!!! We ve been to many escape rooms in DFW this was by far the worst experience we ve had. Immediate sewage aroma the moment you step foot in the door that seems to linger. Bank heist was the room we did, obviously not upkept, dingy with multiple broken or damaged puzzles. The room master didn t seem to be paying attention, even tho there are many cameras. Poor instruction, dimly lit, for 100 dollars everything was disappointing. Seriously don t waste your money.

Date: 9 months ago

Review №158

Rating: 5

Yayyyyy we WON!

Date: 9 months ago

Review №159

Rating: 5

We loved the Western Bank Heist

Date: 9 months ago

Review №160

Rating: 5

Amazing so fun! a++

Date: 9 months ago

Review №161

Rating: 5

We did the Cartman room. Absolutely loved it and had a great time!

Date: 9 months ago

Review №162

Rating: 5

Pretty difficult but it was definitely a good time. We did cartmans room.

Date: 9 months ago

Review №163

Rating: 5

This was a fun mother daughter day! Thanks for helping us to crack the code!

Date: 9 months ago

Review №164

Rating: 5

Loved this! Great mother and daughter activity!

Date: 9 months ago

Review №165

Rating: 1

We showed up at 3:50 for the 4 o clock room, did the waiver and rang the bell to be told we could not do it and would have to book online and come back at 7. Worker was extremely rude and unwilling to work with us, there was no one else there and he pretty much told us that sucks and he can t help us

Date: 10 months ago

Review №166

Rating: 5

CHILLY BEANZ FTW !!!! 10/10 one of the hardest escape rooms so far

Date: 10 months ago

Review №167

Rating: 4

Love literally every other room EXCEPT the bank heist room. They need to redo this room, the horseshoe puzzle is brutal as mentioned in lots of other reviews. And some of the tech was broken too. We ve done the Southpark and the Agent rooms and they were both really good, so surprised bank heist was trash.

Date: 10 months ago

Review №168

Rating: 1

Place was very seedy. We had one clue that wouldn t even work (recorder). I would not recommend this.

Date: 10 months ago

Review №169

Rating: 5

It was so much fun!

Date: 10 months ago

Review №170

Rating: 5

This was my 6 year old s first escape room. We had a great time at The Dig, ending in victory. We ll plan to come back again.

Date: 10 months ago

Review №171

Rating: 5

Great time with ages 10-40. Everyone was able to help and we figured out how to rob the bank!!

Date: 10 months ago

Review №172

Rating: 4

Had a fun experience here. We didnt escape, LOL. Weve never been to an escape room before. Well do it again. Id love to try other types of rooms.

Date: 11 months ago

Review №173

Rating: 1

Date: 11 months ago

Review №174

Rating: 1

Date: 11 months ago

Review №175

Rating: 5

Awesome experience!

Date: 11 months ago

Review №176

Rating: 5

Date: 11 months ago

Review №177

Rating: 5

So much fun

Date: 11 months ago

Review №178

Rating: 5

Very immersive experience! A must do!

Date: 11 months ago

Review №179

Rating: 5

Detailed rooms, tough and fun! Highly recommended! 10/10!

Date: 11 months ago

Review №180

Rating: 5

That was a very hard game but also enjoyable.

Date: 11 months ago

Review №181

Rating: 5

So much fun!!

Date: 11 months ago

Review №182

Rating: 5

I drank and still had a blast!

Date: 11 months ago

Review №183

Rating: 5

Date: 11 months ago

Review №184

Rating: 1

DO NOT WASTE YOUR MONEY HERE!!! TL;DR: Bad management, Disgusting floors and walls, Terrible service, Broken Puzzles, Terrible Pricing, Horrid Experience. This place may have been popular and fun years ago but it has clearly never had a single renovation or refurbishment since it opened. The lobby is missing furniture that was never replaced, leaving a very empty and dirty entry the moment you enter the doors. Few chairs and a single table that hasnt been renewed in several years. Theres a heavy odor trying to cover the awful smell of a unkempt floor that hasnt been clean since it was put in. The service: No one at the front table with a sign that says to ring for the cluemaster AFTER youve done the online check in. How lazy can you get when your customers are paying upwards of a $100 for your service? Entering the room our cluemaster (wearing an anime hoodie indoors) hastily explains the walkie talkies and scenario for our room, the Agency. Walks away and unceremoniously starts our timer. The puzzle was old as all can be. A strip of paper gives us steps to what we need to do to escape in four simple instructions that explain nothing. Several pieces fall apart as we find them and the room itself clearly hasnt been repaired or taken care of in years. Little to zero decoration to its elements which really makes you wonder what on EARTH are you paying so much money for. Two essential components of the room FAILED to work altogether. One of them being a magnet puzzle which, from what I can tell, is something this establishment has had issues with for years that they never bother to fix. Our cluemaster never bothers to watch our cameras so every time we ask for a clue we have to catch him up to speed and waste our limited time on him. After our hour is up, on the very second, our cluemaster shows up, spoils the rest of the room for us, and stares until we shuffle out of the room and he heads to the back. It was.. awkward to say the least. Massive waste of time. This place has had several reviews of people all complaining about the same thing. Puzzles extremely out of date. Cleanliness barely up to the standards. Customer Service is lazy, neglectful, and all around barely worth $10 let alone the triple digit figures youre paying for on an outdated, gross, incompetent Escape Room service. The owner should be absolutely ashamed of themselves for keeping this scam open. Do better.

Date: 11 months ago

Review №185

Rating: 1

Date: a year ago

Review №186

Rating: 5

Not as easy as you think... had a blast. We will be back

Date: a year ago

Review №187

Rating: 5

Love the experience. With 2 little ones the clue givers were very generous every step of the way! So fun.

Date: a year ago

Review №188

Rating: 5

Date: a year ago

Review №189

Rating: 5

Date: a year ago

Review №190

Rating: 5

Amazing kind people

Date: a year ago

Review №191

Rating: 1

The game was cool and fun, BUT the workers were pretty rude and had attitudes with helping on hints and getting the game started. Lady was rude to my boyfriend for no absolute reason.

Date: a year ago

Review №192

Rating: 5

Had a blast. Definitely recommend

Date: a year ago

Review №193

Rating: 5

Love this place!! Had a blast, we lost but it was still a great time!

Date: a year ago

Review №194

Rating: 2

Smells bad, walls peeling.

Date: a year ago

Review №195

Rating: 5

Had a great time. Would come back

Date: a year ago

Review №196

Rating: 5

It was so much fun!!!!

Date: a year ago

Review №197

Rating: 5

Date: a year ago

Review №198

Rating: 3

Not enough good clues

Date: a year ago

Review №199

Rating: 5

So fun! My kids love it every time whether they escape or not!

Date: a year ago

Review №200

Rating: 5

We had an awesome time!

Date: a year ago