Arby's

1313 FM 685, Pflugerville, TX 78660, United States

Arby's

About the Company

rating: 3.6

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Categories

  • Fast food restaurant
  • American restaurant
  • Deli
  • Takeout restaurant
  • Sandwich shop

Contact Information

Phone: +1 737-204-7844

Website: https://locations.arbys.com/tx/pflugerville/1313-fm-685.html?utm_source=google%20my%20business&utm_medium=organic&utm_campaign=website%20link

Address: 1313 FM 685, Pflugerville, TX 78660, United States

Working hours
  • Monday: 10 AM–10 PM
  • Tuesday: 10 AM–10 PM
  • Wednesday: 10 AM–10 PM
  • Thursday: 10 AM–10 PM
  • Friday: 10 AM–10 PM
  • Saturday: 10 AM–10 PM
  • Sunday: 10 AM–10 PM

Photos

Reviews

Review №1

Rating: 1

Placed an order online and when I got there I was pretty much the only car there. I live super close and when I got home all the food was cold. It tasted super old it was probably sitting there all day. The only thing that was fresh was a the jalapeño poppers but they didn t even put the bronco berry sauce.

Date: 2 weeks ago

Review №2

Rating: 4

Date: 3 weeks ago

Review №3

Rating: 5

Date: 3 weeks ago

Review №4

Rating: 1

Out of ketchup, condiment station broken, mold on walls by bathroom, bathrooms worse than a truck stop area, dining room needed attention, mold or rust on drink machine. For prices being charged, Id expect better thann this.

Date: 3 weeks ago

Review №5

Rating: 5

Date: a month ago

Review №6

Rating: 5

Date: a month ago

Review №7

Rating: 5

Always enjoyed!

Date: 2 months ago

Review №8

Rating: 1

Absolutely lazy. Placed an online order, arrived to get it. Walked into the restaurant, not one person in sight. Literally not one human around. Waited several minutes and wahla. Here comes the girl from her booth with her earbuds in, do you need something??? She said. Not a hi, not a welcome in, not a kiss my big butt, zero. First time here and last. Pflugerville should be ashamed.

Date: 2 months ago

Review №9

Rating: 3

Food not as good as in years past. Not a lot of meat. Very messy.

Date: 3 months ago

Review №10

Rating: 1

I see why this location get bad reviews. First time ever trying Arby s and didn t make it to the cut. First off who ever was in the drive thru didn t want to be there. Not helpful at all who don t know nothing about the food you serving? So since I felt like I was bothering her I decided to come on down to Popeyes they know what they serving and was ready and at least acted interested in given pleasant customer service

Date: 4 months ago

Review №11

Rating: 4

Date: 4 months ago

Review №12

Rating: 5

Poor man was working by himself today, everyone no-showed and his general manager ignored his calls. MAJOR kudos to him still managing to work the front, drive-thru, kitchen and everything else. Not only that, but my food was still hot, crispy, and delicious. Arbys, please get this poor man some competent help.

Date: 4 months ago

Review №13

Rating: 1

Worst of the worst

Date: 4 months ago

Review №14

Rating: 1

They never answer their phone after they mess up your order. Also if you give feedback it goes to a dead letter box. Clearly shown in all the review replies. Food

Date: 4 months ago

Review №15

Rating: 1

Went to this location to try to get some dinner. Stood at the counter for 10 minutes. No one came and took my order so I left. Will never be back. If you continue doing this you will not have customers. Therefore, you will not stay in business for long. Now. I see why you have a 3.6 overall rating.

Date: 5 months ago

Review №16

Rating: 4

Drive thru guy is goated :)

Date: 5 months ago

Review №17

Rating: 4

Cool

Date: 5 months ago

Review №18

Rating: 2

I was a bit bothered that the place was completely dead and yet all the tables were dirty. It was so hot and humid in there as well it was very uncomfortable to eat there. Last but not least the associate was not even upselling at all. I ordered a reg roast beef sandwich for 5.29 and she didn t even bother asking me if I wanted 2 of them for $6. I m not sure if I ll be coming back here again

Date: 5 months ago

Review №19

Rating: 1

The night manager was super rude from the beginning and had an attitude problem. She ended up giving us the wrong order. We asked for a chicken sandwich and she gave beef. Compete waste of money.

Date: 5 months ago

Review №20

Rating: 5

The Night shift manager Ashley and the entire night crew was extremely polite and nice. Give them a raise! Phenomenal customer service!

Date: 6 months ago

Review №21

Rating: 5

Date: 6 months ago

Review №22

Rating: 4

Arby s is hit or miss. The restaurant is usually very dirty with few employees on duty. The sandwiches sometimes have plenty of meat, but sometimes very little. I wish it were more consistently good.

Date: 6 months ago

Review №23

Rating: 1

The workers here are very unenergetic. They have no motivation, they are very slow and have no customer service skills.

Date: 7 months ago

Review №24

Rating: 1

The food prep gentleman was watching was holding his cell phone watching something the entire time. He never put the phone down will making food. Completely unsanitary. The other guy was running everywhere trying to help people.

Date: 7 months ago

Review №25

Rating: 1

This location is incapable of getting your order right. Its like they all collectively decided to be the worst fast food employees together. They are imbeciles. They are nimwits. They have less brains cells than an ostrich!

Date: 7 months ago

Review №26

Rating: 3

Fast and hot

Date: 7 months ago

Review №27

Rating: 5

Date: 8 months ago

Review №28

Rating: 3

Arbys is a neutral restaurant to me. The food is a hit or miss everything. Theres never a crowd or a line. You can walk in or drive up and have no waiting time. Fries are what I enjoy, and the nuggets.

Date: 8 months ago

Review №29

Rating: 1

Date: 9 months ago

Review №30

Rating: 5

Date: 9 months ago

Review №31

Rating: 3

Not my best Arbys experience. Wont be back to this location.

Date: 9 months ago

Review №32

Rating: 5

Hadnt had Arbys in awhile, didnt disappoint. The classics here are always solid. Beef n Cheddar, curly fries. Gave plenty of arby sauce.

Date: 9 months ago

Review №33

Rating: 3

Date: 9 months ago

Review №34

Rating: 4

Arby s roast beef is generally good. Cashier was friendly and polite. He was not familiar with with the Arby s app or the features and benefits.

Date: 10 months ago

Review №35

Rating: 5

Excellent, quick, courteous service

Date: 10 months ago

Review №36

Rating: 1

Date: 10 months ago

Review №37

Rating: 2

Bad food even worse service.

Date: 10 months ago

Review №38

Rating: 2

Date: 10 months ago

Review №39

Rating: 5

Great specials on their sandwiches. Recommend this place. Vegetarian options: Na Atmosphere : 5/5 Recommended dishes

Date: 10 months ago

Review №40

Rating: 1

Date: 11 months ago

Review №41

Rating: 3

Roast beef should be red..not brown. Turnovers tasted old...cheesesteak was good

Date: 11 months ago

Review №42

Rating: 1

This franchise needs to be removed, food always awful, they are always out of what you want, you name it, French dip, Cheese Stakes. I gave them the benefit of the doubt but come on they still suck. I am not returning Gabe them way too many chances. Arbys if you are listening this single restaurant is giving you a bad reputation. No wonder why the drive trough is always empty.

Date: 11 months ago

Review №43

Rating: 4

Date: 11 months ago

Review №44

Rating: 5

Super quick and super good. Cant go wrong with a beef and cheddar. Plus their curly fries are seasoned, crispy, and tasteful!

Date: 11 months ago

Review №45

Rating: 5

Date: 11 months ago

Review №46

Rating: 1

We were completely ignored. We walked in and were the only customers in the place. One worker got out of the kitchen and sat at a table without saying anything. The other stayed in the back maybe doing inventory. After 5mins of being ignored we walked out. This is my first and last time I ever go to Arbys.

Date: a year ago

Review №47

Rating: 1

Locked out at 4pm!

Date: a year ago

Review №48

Rating: 2

Wrong bun on sandwich. Multiple sandwich over toasted. One close to burnt.

Date: a year ago

Review №49

Rating: 4

Date: a year ago

Review №50

Rating: 5

Date: a year ago

Review №51

Rating: 3

The location did not have the steak house burgers.

Date: a year ago

Review №52

Rating: 3

Date: a year ago

Review №53

Rating: 3

Gave us the wrong order once again. Not what I wanted smh.

Date: a year ago

Review №54

Rating: 1

The drive-thru wait wasnt too bad. Unfortunately, the cashier seemed to be in a bad mood, and was constantly telling her coworker how she just didnt care. Returned home, and found that about half our order was missing. I wont be returning.

Date: a year ago

Review №55

Rating: 3

Date: a year ago

Review №56

Rating: 4

Date: a year ago

Review №57

Rating: 5

Was great food

Date: a year ago

Review №58

Rating: 1

They do not greet you. They do not smile. They do not make orders correctly. They do not give you all of your order. They will not add condiments. They will not bag the order for you. They do not fix it when its wrong. They do not have a working phone and apparently its been that way for over a year! They do not know who to contact if their is a problem. And apparently have no manager. Highly recommend going anywhere else other than here!!!!

Date: a year ago

Review №59

Rating: 1

Phone number is invalid. Didnt even have Arbys sauce. Thats a no brainer when you are Arbys?????? Half order of broken end fries. And no accountability because they are franchise.

Date: a year ago

Review №60

Rating: 3

chicken buger was good and good mozarella sticks, on the other service they are lacking, had to wait on front when going drive thru cuase chicken was not ready, also i went for the burger and they didnt have it available. Parking: around the establishment, not too many spots but enough for the size of the place.

Date: a year ago

Review №61

Rating: 5

Date: a year ago

Review №62

Rating: 5

A good place to enjoy good fast food!!

Date: a year ago

Review №63

Rating: 3

Date: a year ago

Review №64

Rating: 1

It took 30-35 minutes to get fast food here for Myself, my wife, my 8 year old, and 9 month old baby. We ordered chicken tenders and sliders, and didnt receive all of our order. Even after the long wait.. We went inside from the drive through, where I had to pick up the food. The opposite purpose of a drive through.. I was met by a rude individual and no apology from the manager, who saw everything going down from the moment we pulled up. We wont be back.. This customer service left a bad taste in my Familys mouth.

Date: a year ago

Review №65

Rating: 4

Date: a year ago

Review №66

Rating: 5

Date: a year ago

Review №67

Rating: 5

So underrated

Date: a year ago

Review №68

Rating: 1

The lady working the window was rude and lied about not having large cups. Then, when we go in to talk to the manager, he says they do not have any large cups, and the cup the rude driver thru lady gave us was a small. So instead of telling us we do not have large cups for the large combo, you try to scam us never going back to this Arbys ever!!

Date: a year ago

Review №69

Rating: 4

Date: a year ago

Review №70

Rating: 5

Date: a year ago

Review №71

Rating: 4

No lines ,quick & hot services

Date: a year ago

Review №72

Rating: 4

Arbys do mac & cheese and it could be the best fast food mac & cheese yet!!!!! I may haft 2 do a shoot out on this one!!!

Date: a year ago

Review №73

Rating: 1

Smelled and tasted burnt, missing meat

Date: a year ago

Review №74

Rating: 3

The roast beef was good nothing special nothing bad. The regular fries were unsalted. So if you want salt I guess ask to make sure. The curly fries were over done and old.

Date: a year ago

Review №75

Rating: 5

Asked them to separate the meat and bread so I could take it home 2 hours away and they had no problems! Loved our meal there and our take home meals later! When Im in the area I for sure will be back!

Date: a year ago

Review №76

Rating: 5

Date: a year ago

Review №77

Rating: 2

It wasnt busy and I received my order quickly, however, I paid $16 for 2 hard and tepid fish patties and a few more dollars for cold fries. Come to think of it, Ive never been happy after eating at Arbys and will remember to stop giving them a chance. I couldve just bought a bag of fish from HEB for that amount of money. Best wishes to all. Happy eating.

Date: a year ago

Review №78

Rating: 5

Date: a year ago

Review №79

Rating: 2

Date: a year ago

Review №80

Rating: 5

Date: a year ago

Review №81

Rating: 4

Great food, but the drive thru wait is a little too long.

Date: a year ago

Review №82

Rating: 5

Kinda expensive but good food

Date: a year ago

Review №83

Rating: 5

The service was good even though the cashier was the cook, cashier and order taker.. She was very professional... I wish that someone would hire people at this pflugerville location... If it is the young black lady tonight, then its the young black manager... Whats the problem....???? My food was fixed just almost right..Lol... Just didnt have tomatoes.... So she refunded the different.... Please do not put onion rings on my sandwich... I asked for onions.... Not onion rings... So I am taking that they didnt have anymore onions... Good try... But I did enjoy my sandwich... Roast beef classic... Yummy... Pflugerville needs to get some help please and thank you.... Teresa... 3/2/23 today was great. They still need help. Drive thru was crazy so I came inside. I did the fish sandwich I do not like seafood but babe thank you Darius Cook... where is the lie??? Ill have one again. The manager who was the GM was awesome... she gave me a drink for the wait. I showed her the post from chef Darius... now she know why the fish is flying out the door.... yummy... Teresa...

Date: a year ago

Review №84

Rating: 1

This place is a dirty $hit show. Restrooms are filthy. The restaurant is filthy. I can t imagine what the kitchen looks like.

Date: a year ago

Review №85

Rating: 3

Date: a year ago

Review №86

Rating: 1

cant fix stupid, nothing i ordered was correct!

Date: a year ago

Review №87

Rating: 3

Good food. Drive-Tru is usually painfully slow.

Date: a year ago

Review №88

Rating: 1

This was the 1st time I have left a place because of no service. No greeting, just looked at and ignored.

Date: a year ago

Review №89

Rating: 5

The new management already paid off

Date: a year ago

Review №90

Rating: 4

Date: a year ago

Review №91

Rating: 5

Date: a year ago

Review №92

Rating: 5

We received good service considering they only had 2 ppl working. The cook & cashier, where was the Mgr? My heart went out to those 2 because they could of just closed down. But no they wanted to serve ppl. I hope & pray they get a good raise & a bonus. This was lunchtime on Tues. Jan.3, 2023.

Date: a year ago

Review №93

Rating: 5

The service is what really stands out here. Past few times Ive been, they have been considerate, patient (while my kids decide), and kind. The facilities are clean and well kept. Food was generously portioned.

Date: a year ago

Review №94

Rating: 3

Food was good, but seemed understaffed, and it was dirty.

Date: a year ago

Review №95

Rating: 4

Date: a year ago

Review №96

Rating: 1

Very ,very slow service , loud employees bickering with each other. They need to take that bell down because I cant see any reason to ring it.

Date: a year ago

Review №97

Rating: 1

Rude cashier blaring music!!!!! Couldnt even hear anything he said.

Date: a year ago

Review №98

Rating: 3

Ordered the new wagyu beef burger. It was overcooked so I sent it back and they pleasently cooked me another. Same problem... Only thing I have ever eaten at Arbys I didnt like. Shame. NOTE: It may just be a local issue at this place...easily corrected I hope.

Date: a year ago

Review №99

Rating: 1

Brisket sandwich was terrible. It tasted like the brisket was old and dried out. Will not order that again. Very disappointed. For the amount spent the quality was terrible.

Date: a year ago

Review №100

Rating: 3

It s Arby s

Date: a year ago

Review №101

Rating: 5

Date: a year ago

Review №102

Rating: 5

Date: a year ago

Review №103

Rating: 5

Food was good, got beef and cheddar meals and fries were even hot and crunchy. Staff was very friendly and prompt.

Date: a year ago

Review №104

Rating: 1

Do NOT go here. I waited 20 minutes to order in the drive thru. The lady says sorry theres only 2 people working right now. I get up to the window and wait another 10 minutes. Now she says shes the only person working and that she dropped my mozzarella sticks so itll be another 3 minute. She made me pull forward so she could bring it out to me, even though shes the only person working...?? I wait another 10 minutes to get their poorly made, over priced food rudely served to me. I will never go there again

Date: a year ago

Review №105

Rating: 2

Date: 2 years ago

Review №106

Rating: 5

Really liking the new hush puppy breaded fish!

Date: 2 years ago

Review №107

Rating: 5

Clean, friendly Parking: Parking and eating there is accessible and feasible. You know it is. Kid-friendliness: Were all kids at heart

Date: 2 years ago

Review №108

Rating: 2

Fries were hot Reubens not so much very dry and gritty phenomenal strawberry lemonade

Date: 2 years ago

Review №109

Rating: 4

Date: 2 years ago

Review №110

Rating: 1

They don t answer phone and have been out of roast beef BOTH times I ve gone!

Date: 2 years ago

Review №111

Rating: 3

Not bad but not really good either. It appeared to me that they didnt put enough meat on my large sandwich.

Date: 2 years ago

Review №112

Rating: 5

THEY HAVE THE MEAT! ADD BACON! and the employees were super nice

Date: 2 years ago

Review №113

Rating: 1

Food poisoning

Date: 2 years ago

Review №114

Rating: 3

Date: 2 years ago

Review №115

Rating: 5

Very clean! Good customer service!

Date: 2 years ago

Review №116

Rating: 1

Parking: Staff was very loud and rude.

Date: 2 years ago

Review №117

Rating: 5

Always good food.

Date: 2 years ago

Review №118

Rating: 1

Says open with dining room open but it is not open at all. Not to dependable.

Date: 2 years ago

Review №119

Rating: 4

Date: 2 years ago

Review №120

Rating: 5

Date: 2 years ago

Review №121

Rating: 3

Sandwiches are great.

Date: 2 years ago

Review №122

Rating: 2

got wrong food was asked about sauce two times didn t even get it drive thru window with two teenage boys smelled of weed

Date: 2 years ago

Review №123

Rating: 5

Date: 2 years ago

Review №124

Rating: 5

Date: 2 years ago

Review №125

Rating: 5

Date: 2 years ago

Review №126

Rating: 1

Came at 936pm and it was closed

Date: 2 years ago

Review №127

Rating: 5

Dietary restrictions: Excellent Parking: Excellent Kid-friendliness: Great Wheelchair accessibility: Excellent

Date: 2 years ago

Review №128

Rating: 5

Had a great, well priced meal that came out fast and fresh. staff was very nice as well.

Date: 2 years ago

Review №129

Rating: 5

Date: 2 years ago

Review №130

Rating: 1

Here I am, hours posted on the door say drive-thru and dine in open 10am-10pm. Its 11am, and the building is empty they are closed. Super frustrating to find them closed, no signs on the door explaining, when Im craving an Arbys roast beef. Can absolutely be assured that I will not return to this location.

Date: 2 years ago

Review №131

Rating: 5

Such a nice crew at this location. Very attentive Manager. Shout out to his crew and if you know someone needing employment..send them here. I think they might enjoy working with them.

Date: 2 years ago

Review №132

Rating: 5

Lamar was very professional. Very great customer service and very nice. Lamar is the general manager and theres a reason he is in thr position he is in. Awesome experience. Arbys know he is going up and above your standards to please customers! I will be going back here

Date: 2 years ago

Review №133

Rating: 3

Date: 2 years ago

Review №134

Rating: 4

Date: 2 years ago

Review №135

Rating: 5

Date: 2 years ago

Review №136

Rating: 1

This place is by far the WORST Arby s that we have ever been to. We keep hoping that the next visit will be good. But it s always the same terrible service and even worse food. Today the fries were cold, roast beef tasted burnt, barely any cheese in the sides of cheddar, the chicken club wrap almost made me vomit. If you want Arby s go to the one on AW Grimes or I-35. And to the owner - save your generic response about being sorry and click on the link for more information.. why don t you get yourself to that restaurant and make the necessary changes. You own it, act like you give a s#%t.

Date: 2 years ago

Review №137

Rating: 1

Date: 2 years ago

Review №138

Rating: 2

If you are craving Arbys skip this one and drive to i-35, this one misses the mark even for fast food. Bread was cold (not room temp), cheese wasnt melted, curly fries only half filled, and I was missing a sandwich when I got home. 7:00pm on a Thursday and I was the only car in the drive through should have told me what I needed to know.

Date: 2 years ago

Review №139

Rating: 1

3 times in the last 3 months I ve either gotten the wrong food or incorrectly done (no Mayo) today I repeated the order and it was still wrong. I was given excuses like we were shifting crews , the guy at the window is young . I did not raise my voice nor did I curse at anyone, waited to have a second sandwhich done. And when bright out to me more discussion and now I m told that I will no longer be served if this is the owners idea of customer service, then he ll be out of business soon enough

Date: 2 years ago

Review №140

Rating: 1

Pulled up to screen at 5pm tonight and no one ever came over the microphone. I honked , still no one came. I pulled up to the window and he said they were closed. He was very polite, but why closed at 5pm on a Tuesday!!?? And no signs saying closed...

Date: 2 years ago

Review №141

Rating: 5

Great, as usual.

Date: 2 years ago

Review №142

Rating: 5

Date: 2 years ago

Review №143

Rating: 1

I have gone by this location twice in the last month. I get there at ~9pm and every time they are closed because they are short staffed. But I see 3 people in the store talking. I think if they were short staffed there would only be one or two in there. And they would turn the dang lights off. I think they are smoking a blunt out back and don t want to mess with it!!

Date: 2 years ago

Review №144

Rating: 1

Theyre fast to threw your food in a sloppy mess cant eat it comfortable because chesse is all in one end!! How frustrating

Date: 2 years ago

Review №145

Rating: 1

Went there a while ago. There was 4 cars ahead of me in line in the drive thru. It took 30 minutes to order and get my food. Another time, I went inside, it took 20 minutes to get my food after ordering, it wasnt busy inside, then the potato cake was super hard, they took like 10 minutes to get me new ones. Another time, I went inside and it took 20 minutes to get food after ordering, it wasnt busy inside.

Date: 2 years ago

Review №146

Rating: 1

This place used to be reliable but now you never know what kind of food you re gonna get. We ve ordered food and found out things are missing, or been given the wrong food all together. MAKE SURE YOU SIT THERE AND UNWARP THE FOOD AND MAKE SURE ITS WHAT YOU ORDERED. (We received two roast beef sandwiches had to point out we were missing fries) I don t understand how it was more reliable when it was just one fry cook and the one guy running the drive through.

Date: 2 years ago

Review №147

Rating: 5

Date: 2 years ago

Review №148

Rating: 1

Service was good...food was cold and old. First and last time to go to this Arbys.

Date: 2 years ago

Review №149

Rating: 1

7:50 in the evening and its closed??? Da fuq? Its Friday night and the lights are all on?? Does corporate know this? They will after this review my

Date: 2 years ago

Review №150

Rating: 1

This was the most disgusting Arbys experience I have ever had. My sons sandwich had a weird hard piece of gray meat in it, my bun was gritty like it had been dropped on the floor, the fries were cold and hard, and the drinks were watery. The guy at the window was super nice but I will not be going back to Arbys again.

Date: 2 years ago

Review №151

Rating: 2

Appears to be extremely understaffed. Coke didnt have ice and zero carbonation. No sauce given.

Date: 2 years ago

Review №152

Rating: 5

Date: 2 years ago

Review №153

Rating: 1

This place never seems to be open 2 hours to closing. Just tried going through the drive thru, and whomever was there told us they were closed through the speaker box. Drove 10 minutes to the Arbys along i35, and was happy to be greeted by a pleasant voice at the speaker box welcoming our order

Date: 2 years ago

Review №154

Rating: 1

Went through the drive thru. Still couldnt get the order right.

Date: 2 years ago

Review №155

Rating: 3

Date: 2 years ago

Review №156

Rating: 3

Date: 2 years ago

Review №157

Rating: 5

These guys are the best!!! Understaffed, out numbered, smiling and having a great time with customers. Food, top quality, wait time, short, customer service, excellent. They were taking orders and knocking out customers with 2 people working. I went to the round rock store first and was told they were to understaffed to take my order. THEY HAD THE SAME AMOUNT OF PEOPLE WORKING. Pflugerville is the best...

Date: 2 years ago

Review №158

Rating: 1

From the moment I drove up to the to the Box the employee started giving me attitude. After ordering and getting the food I asked the employee for some arby sauce he responded rudely its in the bag.. After driving away and then parking in the parking lot to eat i find one arbys sauce in the bag and no auju dipping sauce for my French dip. I then drive back through the line and ask for the auju. The guy at the window gives me attitude and returns with a small soda cup of auju that is ice cold. So I park to try and eat some of this meal. The fries are so old cold and chewy I couldnt even swallow them. The what was supposed to be a French dips bread was chewy and cold aswell. Terrible experience all around. Employee failed to put the receipt in the bag

Date: 2 years ago

Review №159

Rating: 5

Very friendly service.

Date: 2 years ago

Review №160

Rating: 1

This place has been closed for a month due to hediously poor managerial problems!!!!

Date: 2 years ago

Review №161

Rating: 1

Went yesterday at 5:25 and sign on speaker said closed till 5:15 no one helped pulled around 4 people inside just sitting there on there phones doing nothing

Date: 2 years ago

Review №162

Rating: 4

Loving the new menu and how everything was made to order. Great service with a smile. I wish was that the gyro 2 for 6$ would return!!

Date: 2 years ago

Review №163

Rating: 5

My husband just went a little bit ago and said the staff was short because two employees had walked out earlier this morning. These employees were still very polite and apologetic as to why it was taking a while for our food. Everything came out hot and correct. I applaud these employees for their hard work ethic!

Date: 2 years ago

Review №164

Rating: 4

Fairly quick service. No complaints!

Date: 3 years ago

Review №165

Rating: 1

Had to wait in the drive thru for 30 mins. Food was cold. Not sure I will be back. Don t have that kind of time to wait in line with there only being 4 total cars

Date: 3 years ago

Review №166

Rating: 4

The Reuben sandwich I ordered tasted excellent. They were out of Rye bread but offered another which tasted just as good. Definitely going here again.

Date: 3 years ago

Review №167

Rating: 1

Ordered a chicken avacado wrap. It didn t have any avacado. I normally don t return things but.. When I got to window the associate barely opened the window to take the order back and to take my card to put the refund back on it. He treated me as if I was a crazy Karen. Never apologized or offered to make good on the order. I ll never go there again.

Date: 3 years ago

Review №168

Rating: 5

Beautiful food like the commericals

Date: 3 years ago

Review №169

Rating: 5

Already great service in drive thru and the wait is never long.

Date: 3 years ago

Review №170

Rating: 5

Date: 3 years ago

Review №171

Rating: 3

Date: 3 years ago

Review №172

Rating: 4

Good food and the Orange shake sooo yummy! Took some time to get meal, looked a bit short staffed but order came out right and place was clean.

Date: 3 years ago

Review №173

Rating: 1

Time and time we keep trying this Arbys and keep getting disappointed.

Date: 3 years ago

Review №174

Rating: 5

Theres something about their roast beef sandwiches... sooooo good!

Date: 3 years ago

Review №175

Rating: 1

Somehow my chicken was burnt and cold. The fries were all little pieces.

Date: 3 years ago

Review №176

Rating: 5

Very good

Date: 3 years ago

Review №177

Rating: 5

Very good food! Fast drive through!

Date: 3 years ago

Review №178

Rating: 2

Arbys cheddar roast beef sandwich did not taste good. The cheddar cheese has no flavor and the horsey sauce does not have any flavor. Sandwich tasted like it had been washed.

Date: 3 years ago

Review №179

Rating: 5

The best place ever. Very friendly workers at drive thru.

Date: 3 years ago

Review №180

Rating: 3

The best thing about Arbys is there usually isnt a line. Once you get the food; you understand why . Still ismay wifes favorite place for roast beef. I gave the smoked brisket another chance. The meat is tender; but, there is no taste to the meat itself. Youd think smoking for 13 hours would impart some nice smoky textures; but, sadly, no!! The crinkle cut fries are okay. Overall still pretty low on my list of favorites. However, happy wife; happy life...

Date: 3 years ago

Review №181

Rating: 4

Date: 3 years ago

Review №182

Rating: 5

The people working here last night were the nicest and most helpful employees I ve met and the food came out quick. The food was excellent, sliders cheese was melty and the fries perfectly salted. 10/10 my favorite Arby s spot.

Date: 3 years ago

Review №183

Rating: 3

Order was not as ordered. Service was friendly.Food was as expected for fast food. I order was correct id give it another star.

Date: 3 years ago

Review №184

Rating: 1

I received a Reuben sandwich on 5/19 that was half inedible fat and gristle corned beef from the 685 Pflugerville location. Very disappointing.

Date: 3 years ago

Review №185

Rating: 4

Date: 3 years ago

Review №186

Rating: 4

Date: 3 years ago

Review №187

Rating: 5

has always been a favorite I never get heartburn I tried the gyro wonderful it was great

Date: 3 years ago

Review №188

Rating: 4

Date: 3 years ago

Review №189

Rating: 1

They were out of ICE CREAM.

Date: 3 years ago

Review №190

Rating: 1

Date: 3 years ago

Review №191

Rating: 5

Arbys has good food and friendly, courteous service.

Date: 3 years ago

Review №192

Rating: 4

Always loved Arbys even since working there 1992-1995

Date: 3 years ago

Review №193

Rating: 4

Good deals

Date: 3 years ago

Review №194

Rating: 5

Outside in line was kinda slow, but food good, especially the Reuben sandwich

Date: 3 years ago

Review №195

Rating: 5

Date: 3 years ago

Review №196

Rating: 5

Date: 3 years ago

Review №197

Rating: 5

Got a slider, kids meal and a wrap. Everything was great!

Date: 3 years ago

Review №198

Rating: 5

Great food

Date: 3 years ago

Review №199

Rating: 2

The customer service was lousy and the food was a little cold...

Date: 3 years ago

Review №200

Rating: 1

I worked for Arbys for quite some time until I had a work related injury with the hot oil from the Fry station spilling on to my right hand. I was rushed to the emergency room with a 2nd degree burn and was out of work for a good 5 weeks. During this time I was fighting with arbys for the workers compensation and was denied that. I was told as well as the nurse who was with me at the time that I stuck my hand in a 450°+ oil on purpose. I did reach out to corporate however was completely ignored by both the management and the corporation. This all happened in November. I quit end of November after being so frustrated by how Arbys handles these types of situations. I email the arbys headquarters to no avail. Now fast forward 2 months I called the Arbys in Pflugerville to ask for my tax form to file my taxs the girl who answered the phone hung up as soon as I said my name I tried calling back but nobody would answer the phone. So I reached out to Wendy and Melissa only Melissa answered but had no idea about tax forms if they even got sent by mail. I called the hot line for corporate the lady who answered had no clue as to what the corporate number was and just gave me there mailing address basically had no clue how to deal with this type of situation. So Im left frustrated by the way Arbys handles things this isnt the first time I had a serious problem the month of October I had a new employee threatening me with the back line employee that situation was handled terribly as well. So this is a review I would give them zero stars if that was an option. I hope that my situation can help any past or present employees I would not recomend applying to arbys. When they preach well make it right its literally a joke if you have a work injury youll just be ignored completely and when you call they tell there employees to hang up on you and to not answer the phone just unbelievable so unprofessional I DO NOT recommend Arbys.

Date: 3 years ago