The Pool Club

Review №1

Rating: 4

I came in on a Saturday and bought general admission just to grab a quick bite pool side. When I walked in I saw reserved seating (that cost money) and I saw FREE day beds that were first come first served. I noticed people were leaving their belongings on the free day beds as place holders, while they got in the pool. So I asked wait staff was this allowed, and 2 of the girls collectively said no they shouldn t be doing that So I walked back in and sat at the free day beds, filled with stuff, and a white man approached me and said this is my bed but it s okay I ll let you stay here. I chuckled and said yeah the wait staff already told me I m good. And startled by my response he said no I ve been here all morning , and I said yes at a FREE day bed. You can t just leave your stuff here as a placeholder and expect to have it reserved all day. Reserved seating cost money and you didn t spend any money. And then he threatened to have me kicked out. Lol, it amazes me how they think they have this much power especially when they haven t spent any money. Eventually a waitress came over took my order and I gave her my credit card and she completely ignored this disgruntled man because she wanted to make some money!

Date: a month ago

Review №2

Rating: 5

Enjoyed my time here!

Date: 5 months ago

Review №3

Rating: 4

Date: 6 months ago

Review №4

Rating: 4

Date: 10 months ago

Review №5

Rating: 1

Spent over $1200 dollars to be treated terrible by our waitress Kim! When we arrived the hostess took the debit card to start our tab and explained that our waitress would bring it back once she came. We rented out a cabana and waited over 30 minutes before she actually came over to wait on us. It probably would have been longer before she came to wait on us but we had to physically find her. Then when we found her she was drinking on the job and the debit card that she was supposed bring back to us was carelessly laying on the table in another parties cabana. Then she brought her manager over and he did absolutely nothing but make excuses for her saying it was an overwhelming day Then the funnest part of it all was when it was time to leave she brought security over with her when it was time for us close out our tab. I never like to make race a factor but I didn t see security go with her to close out anyone else s tab. Aside from the awful service the atmosphere was good.

Date: a year ago

Review №6

Rating: 5

Date: a year ago

Review №7

Rating: 4

Date: a year ago

Review №8

Rating: 5

Date: a year ago

Review №9

Rating: 5

Date: a year ago

Review №10

Rating: 4

Great rooftop patio and bar. People dress well here,?which is nice. The view is beautiful. The parking is a challenge unless take a valley.

Date: a year ago

Review №11

Rating: 5

Date: a year ago

Review №12

Rating: 5

Went here on Thursday night on warm evening in December. Good crowd and drinks along with excellent view of Dallas downtown.

Date: a year ago

Review №13

Rating: 5

Wonderful atmosphere. Had our company holiday party here.

Date: a year ago

Review №14

Rating: 5

I was there for a private cocktail event that was fabulous. The space is really nice and the rooftop wouldve been great if it werent so chilly that evening of my attendance. I cant speak to the food because I didnt eat. Lots of photo opportunities

Date: a year ago

Review №15

Rating: 4

Date: a year ago

Review №16

Rating: 5

A bar with a great selection and a fabulous bar staff

Date: a year ago

Review №17

Rating: 5

Date: a year ago

Review №18

Rating: 5

Beautiful hotel and club. Be aware lots of wealthy daddys here...

Date: a year ago

Review №19

Rating: 5

Its always an experience here. Summer pool party, to Thursday night hang outs. Dont hear it from someone else, meet me there!!

Date: a year ago

Review №20

Rating: 5

Date: a year ago

Review №21

Rating: 3

Staff leaves a lot to be desired here. 30-40 minutes while standing at the bar for drinks because theres only one bartender and hes nice enough, but could certainly be quicker if he desired to be. Youll either find yourself thirsty, or unable to leave the bar to spend time with the people you are with as you will always be waiting in line.

Date: a year ago

Review №22

Rating: 4

Date: a year ago

Review №23

Rating: 4

The short bald dj plays depressing and strange music. Other than that, FUN!

Date: 2 years ago

Review №24

Rating: 5

Huge patio and the vibe and view was great. The music was very techno and could be better. I got the purple rain drink and it was tasty.

Date: 2 years ago

Review №25

Rating: 1

Cool place. Nice view. Watch your tab and demand a receipt. I ordered two basic drinks, nobody could find my tab, and next thing I know Im being charged 60$. Its not the money, its the principle of the matter.

Date: 2 years ago

Review №26

Rating: 5

Date: 2 years ago

Review №27

Rating: 4

Snobbish to their customers, but the drinks taste good. Nice views and the spinning red chairs are fun. The bar opens at 9 pm with the pool already closed.

Date: 2 years ago

Review №28

Rating: 5

I love this spot, the ambience n scenery Is amazing. Ill definitely be back. Nice size crowd not too much, dj was on point as well as the drinks.

Date: 2 years ago

Review №29

Rating: 5

Nice place to relax by the pool with friends. The shaded area allows for picnic, yoga, and other activities.

Date: 2 years ago

Review №30

Rating: 4

Great ambiance

Date: 2 years ago

Review №31

Rating: 5

The atmosphere was so much fun!!! Will be back again

Date: 2 years ago

Review №32

Rating: 5

Pretty nice place to hang with your buds!

Date: 2 years ago

Review №33

Rating: 2

One of the best spots to get drinks in Dallas, with a view! There is PLENTY of seating & they have the cutest decor throughout the entire Virgin Hotel. I highly recommend coming for girl s night, bach party, or birthdays! My fave drink is the Pretty in Pink. Update: Sadly, my last experience here was awful. I planned a small get together for my bf s birthday & I wish we d gone elsewhere. I bake, so I made him a cake & called ahead to ensure it would be okay to do so. When we arrived, no one assisted us (which was fine b/c we d been before & knew where to sit), but the staff was rude for no reason. The bartenders ignored my friends for 15 minutes when they arrived (it was very dead that evening), so when I arrived, we just sat ourselves & assumed there would be someone who could assist us after. A manager came to our table (b/c she saw I had a cake) & told us about the cake cutting fee, which I was told wasn t a thing when I called the previous day. We didn t mind paying it, but it was ridiculous that we were ignored for so long until they saw a reason to charge us. Then they let us order drinks only to then tell us that they d be closing in 15 minutes? We could have just left if we knew that, but they just wanted us to pay for a few minutes of service. We felt very rushed & were confused because there were 10 of us & had they been kind, they could have made a lot more money. We only came for drinks & small bites, but after the experience, everyone just wanted to leave. Only giving 2 stars b/c place is VERY beautiful & has good drinks, but don t always expect great service.

Date: 2 years ago

Review №34

Rating: 5

Had the most relaxing Sunday enjoying the views on the rooftop.

Date: 2 years ago

Review №35

Rating: 5

I loved the event that was held here! It had all age ranges in a club atmosphere. The space is really beautiful and would love to go on a warmer night. The view of the city is really beautiful

Date: 2 years ago

Review №36

Rating: 5

Loved this place! They views are on point and the way everything is decorated has such a beautiful aesthetic. A perfect place to relax, get some cool pictures and have some tasty drinks. I can t wait to go back and reserve a Sunday at the pool.

Date: 2 years ago

Review №37

Rating: 5

Nice vibe

Date: 2 years ago

Review №38

Rating: 5

Fun resort. Good times

Date: 2 years ago

Review №39

Rating: 4

Great place. Awesome views and pool. Nice bar and ambiance. They have a decent bar with good drink selections. We stayed at the hotel and really enjoyed being able to enjoy the pool club. Highly recommend

Date: 2 years ago

Review №40

Rating: 5

Fun place...just fun...and drinks off chain.

Date: 2 years ago

Review №41

Rating: 5

Date: 2 years ago

Review №42

Rating: 4

Date: 2 years ago

Review №43

Rating: 5

Very chill spot great vibes

Date: 2 years ago

Review №44

Rating: 5

Date: 2 years ago

Review №45

Rating: 4

Date: 2 years ago

Review №46

Rating: 5

Love the atmosphere and food was amazing

Date: 2 years ago

Review №47

Rating: 1

My friends and I visited this place on a Saturday night for 2 of our birthdays. This is not an inexpensive place, but the atmosphere is pretty good. When we first arrived, we bought drinks and stood around for about 30 minutes. We decided to buy a section which was over $700. Our hostess sat us down and went to get our bottle. While our hostess was gone, another hostess came over with security and told us that this table was reserved and that we had to get up. The security guard repeated the same thing telling us that we had to get up. I told them that we had just paid for this table but they didnt want to hear what we were saying and still demanded that we get up. I demanded a refund and argued with them that we had paid, but they still didnt want to hear what I was saying. About five minutes later the hostess supervisor came over and produced our receipt to the security guard and hostess. The complaining hostess and security guard never checked to see if we had paid but demanded that we get up from our section. The security guard apologized but the complaining hostess never said a word and avoided us the rest of the night...Later in the night, they tried to get us to move again because a party wanted our section so that they could combine two sections. This is after we had been sitting there well over two hours. No way to be treated for customers that spent over $1K for the night.

Date: 2 years ago

Review №48

Rating: 5

Dope vibes at the pool. Really regret coming here for the first time with the summer coming to an end, opposed to being here all summer long. My friends kept saying they felt like they were in Vegas. Might I add, I got to meet the legendary D.O.C. that worked with NWA. Bring on 2022.

Date: 3 years ago

Review №49

Rating: 5

Date: 3 years ago

Review №50

Rating: 5

I loved the place music, food, vibes was on point,had a blast, someone mentioned about this spot few days back. So I figured lets check it out. I got connected to raven who absolutely did an fab job on taking care of me and my party from the start to end. Even when I was there she made sure we were doing good and checked on us Amazing hospitality. Whoever wants to check this spot out I highly encourage you to check it out and reach out to Raven she will make sure to take care you and your party. Definitely going back for sure!!!

Date: 3 years ago

Review №51

Rating: 5

The dopest views and vibe in Dallas, hands down. Big thanks to manager CO!

Date: 3 years ago

Review №52

Rating: 5

The Pool Club, is absolutely one of those places that the vibe changes depending on the day, and time you visit. It s easy to go from a relaxing time in the pool, to an one more bottle please type of evening. I love the lounge vibe I get during the week, but if you love to people watch, and wiggle a little, Friday s and Saturday s aren t to be missed! Sunday brunches are fun too! Not the place to enjoy if your pockets have an echo, but the ambiance is well worth it! Lucashay xoxo Lorenzo!

Date: 3 years ago

Review №53

Rating: 5

Date: 3 years ago

Review №54

Rating: 1

If I could give them ZERO stars I definitely would. My friends & I were here last night, we bought a section, food, everything & they made us leave because we closed the curtains in the section that we paid for. RACIAL PROFILING at its finest, every single person had to remind us that there was a $700 minimum lol, which wasn t the issue. We spent well over $700, they just had to find a reason for us to leave because they didn t want us there.

Date: 4 years ago