Chick-fil-A

111 NW John Jones Dr, Burleson, TX 76028, United States

Chick-fil-A

About the Company

rating: 4.6

Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.

Categories

  • Fast food restaurant

Contact Information

Phone: +1 817-447-0106

Website: https://www.chick-fil-a.com/southburleson

Address: 111 NW John Jones Dr, Burleson, TX 76028, United States

Working hours
  • Monday: 6 AM–10 PM
  • Tuesday: 6 AM–10 PM
  • Wednesday: 6 AM–10 PM
  • Thursday: 6 AM–10 PM
  • Friday: 6 AM–10 PM
  • Saturday: 6 AM–10 PM
  • Sunday: Closed

Photos

Reviews

Review №1

Rating: 3

Date: 22 hours ago

Review №2

Rating: 5

Always a great spot to take the kids for a quick meal. This Chick-fil-A location features an indoor playground, making it perfect for families. The staff is always friendly and provides fast service.

Date: a day ago

Review №3

Rating: 5

Date: 5 days ago

Review №4

Rating: 5

Date: 5 days ago

Review №5

Rating: 5

Date: a week ago

Review №6

Rating: 4

Date: 2 weeks ago

Review №7

Rating: 4

Date: 2 weeks ago

Review №8

Rating: 5

Date: 2 weeks ago

Review №9

Rating: 5

Diego is amazing he has amazing service and great energy love to see it and he let us add an extra order early in the morning and he is just on it and great energy greattttt service man loving it

Date: 2 weeks ago

Review №10

Rating: 5

man let me tell you it s 6:19 am and this young gentleman has served me up the best biscuit and chicken minis u could ever imagine wit absolute A1 diego wit the best service !!!!! go tap in wit the chick-fil-a off that wilshire !!!

Date: 2 weeks ago

Review №11

Rating: 3

Date: 3 weeks ago

Review №12

Rating: 5

Date: a month ago

Review №13

Rating: 5

Date: a month ago

Review №14

Rating: 1

I didnt like it at all. I am disappointed, I have been living in the US for 12 years. And Ive always visited Chick-fil-a It is supposedly known for a clean place, friendly, smiling hard-working staff, well-combed women, their faces with low makeup, natural flowers on each table. This place was the complete opposite, from the manager, not a single smile, we said good morning and she just shook her head, the women seem to have just gotten up from their bed and put their hair up, the windows are disgusting, flies on the around. I am left speechless. I live very close to the place but I think I will choose to visit another because this disappoints.

Date: a month ago

Review №15

Rating: 1

Make sure you check your food and not when you get home, they left off two fries and a fruit cup, so essentially 3 people got half their food. I even confirmed to make sure that they had everything on the order and they still messed it up.

Date: a month ago

Review №16

Rating: 5

Date: a month ago

Review №17

Rating: 5

Date: a month ago

Review №18

Rating: 5

Date: 2 months ago

Review №19

Rating: 5

The macaroni and cheese was great. It is always nice that they say my pleasure

Date: 2 months ago

Review №20

Rating: 1

I placed a breakfast order on my app for my kids at 10:20 am (breakfast ends at 10:30) , got charged, and by the time I arrived they told me they cancelled my order because breakfast was over. Really wish the app would have not only notified me that it was cancelled (would ve save me a trip) but it should say if you re not there before 10:30 we will cancel your order.

Date: 2 months ago

Review №21

Rating: 5

I cant compare chick fil a Food and service to any. Very nice and neat. Topmost customer service. Thanks Greg(Burleson manager)

Date: 2 months ago

Review №22

Rating: 5

Date: 2 months ago

Review №23

Rating: 5

Date: 2 months ago

Review №24

Rating: 5

Date: 2 months ago

Review №25

Rating: 5

Date: 2 months ago

Review №26

Rating: 5

I love chick-fli-A market Salad or Garden Salad the one with the apples and berries and the sliced chicken my only complaints about it is the cheese thats in it I usually eat around that or dig it out but its still my favorite

Date: 2 months ago

Review №27

Rating: 4

Perfect place even for celiac since the menu allows for dietary adjustments.

Date: 2 months ago

Review №28

Rating: 5

Date: 3 months ago

Review №29

Rating: 5

Date: 3 months ago

Review №30

Rating: 5

Always enjoy me some chikn!

Date: 3 months ago

Review №31

Rating: 1

When I think of Chick-fil-A, I generally think of a positive happy environment and safe place for my kids to go in and play but the experience that my daughter and grandchildren had today has me calling the owners. When you see a mom with three children fighting to get kids in or out of the store and an employee empty-handed walking through the same doors, can t even be bothered to hold the door open for her There s a serious problem. The staff at the front counter were too busy, glaring and staring and judgment at her special-needs child to even be bothered to take her order. Once she got seated at a table, the staff that brought the food to the table said very rudely good luck with that one pointing at her three-year-old son who is nonverbal autistic. I m not sure if the problem at this Chick-fil-A stems from poor leadership, poor management or poor employees but wherever the problem lies, someone should act quick to correct it. Families come into restaurants like these to let their children burn out energy and give themselves a small break in their hectic, crazy, busy day, and the staff spend more time talking about a person behind their back so loudly that they can hear it, making rude comments to them as they hand their food to them at the table, glaring and staring at a mom struggling with an infant in a car seat and a toddler with special needs in ways that make them feel judged. I would not recommend anyone give money to this location. My next step is a phone call to the owners of this franchise location. This behavior from employees is absolutely disgusting and unacceptable.

Date: 3 months ago

Review №32

Rating: 5

Good service, very friendly Parking: It is small but accessible Kid-friendliness: Its small but the kids have fun and its safe.

Date: 3 months ago

Review №33

Rating: 5

Date: 3 months ago

Review №34

Rating: 5

If you are looking for something quick for dinner, this place is perfect, the food was good and the service was great!! I recommend it

Date: 3 months ago

Review №35

Rating: 1

This location is very rude and racist. Never in my life I have had this happen to me.!! So today around 4:40 pm I walked inside up to the counter to order my food and the working was just just standing around no one came up to take my order or anything, mind you I stood there for a good 5 mins but I didn t think nothing of it because when I came in one of the workers was drinking her drink and when she seen me she stopped went to put her drink down and then proceeded to wash her hands. She was staring at me the whole time so I thought after she finish washing her hands that she would come take my order but she didn t.!!! She went back thru them double doors just rude.!! So then I yelled out is anybody going to help me then a team member named Kevin came to take my order. I really wish I could ve seen the girl name on her name tag cause she was very rude. I hope no one else have to experience this!!

Date: 3 months ago

Review №36

Rating: 5

Date: 3 months ago

Review №37

Rating: 5

Friendly staff, great food . Just gets a little crowded.

Date: 3 months ago

Review №38

Rating: 5

Date: 4 months ago

Review №39

Rating: 5

Fast service

Date: 4 months ago

Review №40

Rating: 5

My favorite chick fil a. Customer service is

Date: 4 months ago

Review №41

Rating: 5

Date: 4 months ago

Review №42

Rating: 3

I gave 3 stars because I know chikfila can do better... this is the 3rd time they messed up a drive thru order.... in what way does hash browns sound like chick biscuit?

Date: 4 months ago

Review №43

Rating: 5

Date: 4 months ago

Review №44

Rating: 5

The food was fresh. This location was very clean and welcoming. The staff was very friendly and helpful. They do a great job at this location!

Date: 5 months ago

Review №45

Rating: 5

No matter how long the line is, it never takes much time to go thru it!

Date: 5 months ago

Review №46

Rating: 5

We love our chick fil a! Its a great experience everytime! Kid-friendliness: My kids love the playset! Food : 5/5 |

Date: 5 months ago

Review №47

Rating: 5

Love the original chicken sandwich

Date: 5 months ago

Review №48

Rating: 5

Date: 5 months ago

Review №49

Rating: 5

Date: 5 months ago

Review №50

Rating: 5

Line went really quick, quality of food still came out great even quickly. Nice and good customer service.

Date: 5 months ago

Review №51

Rating: 5

Date: 5 months ago

Review №52

Rating: 5

Date: 5 months ago

Review №53

Rating: 4

Date: 6 months ago

Review №54

Rating: 5

Excellent service, great food, high-quality management, and staff that really care about the guests. I trust they will continue to do so. This location represents well the values and 2nd-mile service the organization upholds.

Date: 6 months ago

Review №55

Rating: 5

Date: 6 months ago

Review №56

Rating: 5

Date: 6 months ago

Review №57

Rating: 5

Always love coming to this location as the service and efficiency is always spot on! Never had a bad experience here and will definitely be back.

Date: 6 months ago

Review №58

Rating: 5

We love Chick-fil-A. This was the first time that we ate their breakfast, and we werent disappointed. As always, the service was fast and employees were super friendly and patient. We bought the Chicken in a Biscuit. The biscuit was flaky and the chicken was top notch. We will not hesitate to eat breakfast there again. A+

Date: 6 months ago

Review №59

Rating: 4

Good food, but the booth wasnt properly secured/was way too tight against the table.

Date: 6 months ago

Review №60

Rating: 5

I go by here almost daily for a bag of ice and half the time for food. The ease of pick up and the staff are always pleasant fast and exceptionally friendly service. Plus, I love the chick filet. Easy, straightforward, and convenient. No popups or any other unneeded excess annoying info

Date: 6 months ago

Review №61

Rating: 5

This place goes above and beyond what other restaurants are doing. The customer service is kind and professional, the restaurant is clean and the food is great! Super shoutout to Max M. While I sat and ate, I watched him fly through the lobby and keep everything clean. Those are the people that deserve acknowledgement!

Date: 6 months ago

Review №62

Rating: 5

Quick in, quick out!

Date: 6 months ago

Review №63

Rating: 1

Pull around out front so you can wait 10 minutes longer than everyone else

Date: 6 months ago

Review №64

Rating: 5

For my experience this one here as a good crew on site. Definitely appreciate the hard work they went through to keep it clean and sanitary. And the food was delicious

Date: 7 months ago

Review №65

Rating: 4

Vegetarian options: Very few options for vegetarian/Vegan Food

Date: 7 months ago

Review №66

Rating: 5

Date: 7 months ago

Review №67

Rating: 5

Every morning I go in here, no matter who s on shift, they are sweet. Service is always fast and efficient. I love this location.

Date: 7 months ago

Review №68

Rating: 4

Date: 7 months ago

Review №69

Rating: 5

Fast

Date: 7 months ago

Review №70

Rating: 4

Date: 7 months ago

Review №71

Rating: 1

I m so tired of this Chick Fil A location. They don t fill their large fries up, and they constantly have thin, low quality chicken. I eat here every day and the amount of mess ups that they have is ridiculous!

Date: 7 months ago

Review №72

Rating: 5

Date: 8 months ago

Review №73

Rating: 2

My first visit at this location was extremely disappointing. I ordered on the mobile app for drive thru pick up. When I got to the pick up area they asked me to pull around to the front door and I told them I had no problem doing that but to please make sure all the condiments I ordered are put in the bag. He assured me they would be. I waited at the front and they brought my order without my condiments I ordered and there were condiments I did not order. As someone who is disabled I intentionally order for drive thru pickup because walking in is very painful and difficult for me. I order on the app to make sure my order is placed correctly and to have such a simple thing not paid attention to and being made to either sit thru the drive thru lane and have my food get cold or painfully walk in to fix their mistake is frustrating.

Date: 8 months ago

Review №74

Rating: 5

I ordered a chicken salad and had it in my hands before 60 seconds had passed. And it was fresh and delicious! Dietary restrictions: Salads are a good option for grain free diet as long as you choose grilled chicken, avoid croutons and corn.

Date: 8 months ago

Review №75

Rating: 5

Carol was very kind working the drive thru line!

Date: 8 months ago

Review №76

Rating: 5

Date: 8 months ago

Review №77

Rating: 5

Service was great! Good is always great!

Date: 8 months ago

Review №78

Rating: 5

Food and staff are great at this location!

Date: 8 months ago

Review №79

Rating: 4

Fast, friendly service which is the hallmark of most all stores in the chain. I appreciate ask the ways there are to order and pay as well. Edit: do not order curbside from this store as they are very slow. I think in fact they deprioritize curbside

Date: 8 months ago

Review №80

Rating: 5

Only place that will never get your order wrong great service and even better atmosphere

Date: 8 months ago

Review №81

Rating: 5

Date: 8 months ago

Review №82

Rating: 5

Date: 9 months ago

Review №83

Rating: 4

Date: 9 months ago

Review №84

Rating: 4

Date: 9 months ago

Review №85

Rating: 5

Date: 9 months ago

Review №86

Rating: 5

Food was good service was good and timely

Date: 9 months ago

Review №87

Rating: 5

My food took a little long and they guy who gave it to me was super sweet about it and gave me coupons in my bag :)

Date: 9 months ago

Review №88

Rating: 4

Date: 9 months ago

Review №89

Rating: 5

Date: 10 months ago

Review №90

Rating: 5

Nice

Date: 10 months ago

Review №91

Rating: 2

I had my first bad experience at a Chick Fil A today. I came through and ordered $35 worth of food and they got my order wrong. I don t live in Burleson so going back was not an option. I tried calling but was redirected to their Chick Fil A Cares line and after holding for over 10 minutes I hung up. I was shorted an entire sandwich and I was given an 8 cut nugget when I ordered and paid for a 12 ct. I am partly to blame I suppose for not checking the order but honestly that s one of the reasons I love coming to CFA they don t mess up your orders. I m very disappointed.

Date: 10 months ago

Review №92

Rating: 5

Allways good granddaughters love it.as Well as everyone else.

Date: 10 months ago

Review №93

Rating: 5

Date: 10 months ago

Review №94

Rating: 5

Date: 10 months ago

Review №95

Rating: 5

Date: 10 months ago

Review №96

Rating: 3

Food s good but the service isn t great. Bunch of snotty, rude teenagers.

Date: 11 months ago

Review №97

Rating: 5

SIMPLE THE BEST FOOD EVER GOTTA LOVE CFA LOL CUSTOMER SERVICE OS ALWAYS ON THE POINT FOOD HOT,FRESH AND DELICIOUS AND OF COURSE THE RESTAURANT CLEAN INSIDE AND OUT

Date: 11 months ago

Review №98

Rating: 5

Date: 11 months ago

Review №99

Rating: 5

Date: 11 months ago

Review №100

Rating: 5

Date: 11 months ago

Review №101

Rating: 5

Date: 11 months ago

Review №102

Rating: 5

Date: 11 months ago

Review №103

Rating: 5

Date: 11 months ago

Review №104

Rating: 5

Date: 11 months ago

Review №105

Rating: 5

Date: 11 months ago

Review №106

Rating: 5

Date: 11 months ago

Review №107

Rating: 5

This Chick-fil-a is the best! The food is delicious and the people are wonderful.

Date: 11 months ago

Review №108

Rating: 3

Date: 11 months ago

Review №109

Rating: 5

Date: a year ago

Review №110

Rating: 5

Date: a year ago

Review №111

Rating: 5

Parking: I lied Food

Date: a year ago

Review №112

Rating: 5

Date: a year ago

Review №113

Rating: 5

Date: a year ago

Review №114

Rating: 5

Date: a year ago

Review №115

Rating: 5

Hey its Chick-fil-A. Never go wrong here!

Date: a year ago

Review №116

Rating: 4

Date: a year ago

Review №117

Rating: 5

Place knows how to get the orders out the window!

Date: a year ago

Review №118

Rating: 4

Im a devout fan of most Chick-Fil-As. Another restaurant with great service and food!

Date: a year ago

Review №119

Rating: 5

Best place ever Kid-friendliness: Kids play area Wheelchair accessibility: Yes

Date: a year ago

Review №120

Rating: 5

Burleson Chick-fil-A is the best! Always hot & fresh. Friendly service!

Date: a year ago

Review №121

Rating: 5

Cobb salid is always a good choice

Date: a year ago

Review №122

Rating: 5

Date: a year ago

Review №123

Rating: 5

Date: a year ago

Review №124

Rating: 5

Date: a year ago

Review №125

Rating: 5

Friendly staff

Date: a year ago

Review №126

Rating: 5

Fast service with a smile! And the cookies are pretty great too. Don t sleep on these cookies guys! Get them.

Date: a year ago

Review №127

Rating: 4

Date: a year ago

Review №128

Rating: 5

Date: a year ago

Review №129

Rating: 5

Date: a year ago

Review №130

Rating: 5

Always awesome. Great staff. Good food and fast.

Date: a year ago

Review №131

Rating: 4

Date: a year ago

Review №132

Rating: 4

Date: a year ago

Review №133

Rating: 5

Always great and friendly service!

Date: a year ago

Review №134

Rating: 5

Went through drive thru Place order with person outside drove around to get it Drove home and the order was rite Family was happy Food : 5/5 |

Date: a year ago

Review №135

Rating: 3

Staff was friendly, but drive thru got my order wrong and forgot an item we asked for

Date: a year ago

Review №136

Rating: 5

Always grab my crew breakfast each week and they always choose here..great food and pretty good coffee

Date: a year ago

Review №137

Rating: 5

Date: a year ago

Review №138

Rating: 5

Very fast service. Excellent..!!!

Date: a year ago

Review №139

Rating: 1

No more military discount wow...

Date: a year ago

Review №140

Rating: 4

I got the peach shake. It was delicious ! The only complaint I have is it had pieces of peaches in it which is good but they kept getting stuck in the straw but the shake was delicious ! The service was prompt and pleasant !

Date: a year ago

Review №141

Rating: 3

Replace the benches. Spend some money on your interior seating. Food and service are great.

Date: a year ago

Review №142

Rating: 4

Date: a year ago

Review №143

Rating: 4

Date: a year ago

Review №144

Rating: 1

They regularly get my order wrong. I frequent this location and the order is always more wrong than right. Edit 2 years later, had the most horrible experience ever here. They got rid of their curbside and didn t tell anyone/post it anywhere. Ordered curbside then went through the drive thru bc I had a kiddo with me, and they straight up lost my order. It took 4 different people asking me my order and then them having to take a picture of my receipt to get my order. No apologies or anything, just here s your food don t do that again. Never coming back here.

Date: a year ago

Review №145

Rating: 5

Date: a year ago

Review №146

Rating: 5

Date: a year ago

Review №147

Rating: 1

Another place I drove by, however, they are a good Christian business so I am not going to rag on them. Please continue to support a business that recognizes the LORDS day and allows employees to worship their GOD on his day. UPDATE My bad, I thought they were a Christian business. I now see they are not. I personally will be boycotting them from now on. Once the devil gets a foothold he usually exposes the real agenda. Let the Christian world ( born again Christians) know if you believe in the true word of God? We do, and I personally hope you do not embrace the world and forsake your Lord and savior for the almighty buck. Good luck in the future,

Date: a year ago

Review №148

Rating: 5

So professional , they forgot my brownie,, 1st time ever, called after hour, they replaced it with apology, love them!

Date: a year ago

Review №149

Rating: 5

Always quality food, quick fulfillment, and excellent service. Kid-friendliness: Indoor playground has been clean and well-maintained with every visit. Food : 4/5 |

Date: a year ago

Review №150

Rating: 5

The line of cars was long... but we were able to get right through it. There was 4 order takers for the line then there were 2-3 handing out food. It was a great experience!

Date: a year ago

Review №151

Rating: 1

Drive up girl very short and the guy at the did not even try to speak. Felt like get me in and out in hurry. Food

Date: a year ago

Review №152

Rating: 5

Date: a year ago

Review №153

Rating: 5

Date: a year ago

Review №154

Rating: 5

Date: a year ago

Review №155

Rating: 2

This food used to be always good but for some reason lately the last handful of times I ve gotten a delux, the bread is super cold on top and bottom, I have to heat the sandwich up at home. They ve been forgetting straws and sauces too. It used to not be that way. Hoping this chik fil a doesn t go down hill.

Date: a year ago

Review №156

Rating: 5

Chick fila should run this country with how efficient they are!

Date: a year ago

Review №157

Rating: 5

Date: a year ago

Review №158

Rating: 5

Date: a year ago

Review №159

Rating: 5

Date: a year ago

Review №160

Rating: 1

It was great perfect and perfect food absolutely no complaints with service except the owner Greg who I thought was a manager is a complete disrespectful leader and definitely not Christian if you will which is what the company represents he was so rude to the little girls and boys that were working their butts off keeping the drive-thru going which they were doing a perfect job at and he was so rude to them right in front of customers face including my face and I told him he was too much and he didnt really give a hoot I will not return and give another dollar to that man just because the way I saw he treats his team

Date: a year ago

Review №161

Rating: 5

Date: a year ago

Review №162

Rating: 4

Date: a year ago

Review №163

Rating: 5

Always yummy!

Date: a year ago

Review №164

Rating: 5

Always YUM!!!!!

Date: a year ago

Review №165

Rating: 5

Date: a year ago

Review №166

Rating: 5

Always good !!

Date: a year ago

Review №167

Rating: 4

They are always, fast and friendly. Very seldom do they mess up your order. Kid-friendliness: Play area

Date: a year ago

Review №168

Rating: 5

Date: a year ago

Review №169

Rating: 5

Always great service.

Date: a year ago

Review №170

Rating: 5

Good

Date: a year ago

Review №171

Rating: 5

Best customer service ever. Everyone working there are courteous. They are really busy, but they work efficiently to lower wait time.

Date: a year ago

Review №172

Rating: 5

Date: a year ago

Review №173

Rating: 5

First time Ive been here that they messed up my order. Of course, I didnt realize that until I got home.

Date: a year ago

Review №174

Rating: 5

Date: a year ago

Review №175

Rating: 5

Date: a year ago

Review №176

Rating: 5

They always make sure they get my order right its always good and the people are always friendly and nice Kid-friendliness: Play place and kids meals are awesome Wheelchair accessibility: Plenty of wheelchair accessibility

Date: a year ago

Review №177

Rating: 5

Date: a year ago

Review №178

Rating: 5

Date: a year ago

Review №179

Rating: 4

Date: a year ago

Review №180

Rating: 4

Date: a year ago

Review №181

Rating: 5

Always great service

Date: a year ago

Review №182

Rating: 4

Expensive

Date: a year ago

Review №183

Rating: 4

Date: a year ago

Review №184

Rating: 5

Date: a year ago

Review №185

Rating: 1

I take my grandchildren here frequently but tonight was less than desirable. There were teenage boys carried their ice cream cones into the playroom. They were climbing all over the outer part of the equipment and scaring the smaller children. When an employee was told about it the employee didnt really do anything and then sat with the adults of the group to eat with them.

Date: a year ago

Review №186

Rating: 5

Food tasted good, but chicken filet was paper thin for some reason.

Date: a year ago

Review №187

Rating: 5

Date: a year ago

Review №188

Rating: 5

Great tasting chicken stripes

Date: a year ago

Review №189

Rating: 4

Food as always is excellent. However, the inside is already worn down and not as clean as it should be. The staff are friendly and helpful. Parking: Handicap parking is minimal and usually has someone in it without a placard.

Date: a year ago

Review №190

Rating: 5

Date: a year ago

Review №191

Rating: 4

Date: a year ago

Review №192

Rating: 5

Ive never been to a bad one! Always extremely friendly!

Date: a year ago

Review №193

Rating: 1

Bad service. They refused my request to cook hash browns well done,even though they have done it before.

Date: a year ago

Review №194

Rating: 4

Dont know what was diffrent the last time I went but the bread was diffrent and it was not good

Date: a year ago

Review №195

Rating: 1

Its was good but I ask for regular and I got spicy ugh I was on lunch break , I ate it I was super hungry

Date: a year ago

Review №196

Rating: 3

Date: a year ago

Review №197

Rating: 4

Overall great experience! Quick lines, friendly staff! Only drawback is we got half filled fries

Date: a year ago

Review №198

Rating: 5

Chicken is my least favorite next to fish. Bbbbuuutttt that being say I love some nugs and they probably have the best nugs next to the weed man. That app is on point I just got some free food from redeeming points. And damn it was lit. Lines are usually always long butttt they are the masters at fast service i get 30 minutes for lunch and an 8 minute drive and I still have time to go to ckfila at lunch rush and get back in time. Idk if a chicken sandwich could ever win anyone over to the lord but they come close... I would suggest leaving your fries in longer, crispy is better than soggy

Date: a year ago

Review №199

Rating: 5

Date: a year ago

Review №200

Rating: 5

Date: a year ago