About the Company
rating: 4.0
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Categories
- Restaurant
- Breakfast restaurant
- Chicken restaurant
- Fast food restaurant
- Hamburger restaurant
- Takeout restaurant
Contact Information
Phone: +1 281-812-2877
Website: https://locations.whataburger.com/tx/atascocita/7530-fm-1960-rd-e.html/?utm_source=yextpages&utm_medium=locallistings&utm_campaign=yextpages
Address: 7530 Farm to Market 1960 Rd E, Atascocita, TX 77346, United States
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Photos
Reviews
Review №1
Rating: 4
Date: 17 hours ago
Review №2
Rating: 4
Burger good ,fries fresh are good
Date: a day ago
Review №3
Rating: 4
Date: 3 days ago
Review №4
Rating: 5
Very detailed on order. Food was great!
Date: a week ago
Review №5
Rating: 5
Best location in the Houston area. Ms Ruby is the best ever
Date: a week ago
Review №6
Rating: 5
Date: a week ago
Review №7
Rating: 3
What happened to Whataburger? Food used to be so mouth-watering good, but now the food is cold, and tastes like it was made two days ago! The fries are rubbery, and the soda mixture is off... Customer service is still friendly and professional, but the food sucks!
Date: a week ago
Review №8
Rating: 1
Horrible service asked to get kids burgers remade they got upset because I did not say dry I think if you say plain with cheese it should only come with cheese !! Made my kids feel horrible the cashier and manager
Date: a week ago
Review №9
Rating: 3
Date: 2 weeks ago
Review №10
Rating: 4
Date: 2 weeks ago
Review №11
Rating: 4
Date: 2 weeks ago
Review №12
Rating: 5
Date: 2 weeks ago
Review №13
Rating: 3
Date: 2 weeks ago
Review №14
Rating: 5
The woman working the register at 1030 on 9/14/2023 was rude. I have never encountered this at any Whataburger, Im 69 and have visited many. I eat Whataburger every am 5xw. This should not go unnoticed by management. I went back up to the register and her name is Tracy Wheelchair accessibility: Go get a tag and those spots make it easier with less walking
Date: 2 weeks ago
Review №15
Rating: 5
Date: 3 weeks ago
Review №16
Rating: 1
You have to check your burger every single time. Every. Single. Time. Even ordering using the app, where theres no chance of communication...they just dont care to do anything but the default for every burger. Clearly states my order on the receipt, but, lol, nope. Every. Single. Time. Over...two years now. Its really kind of impressively pathetic.
Date: 4 weeks ago
Review №17
Rating: 1
Their meat patties were nasty
Date: a month ago
Review №18
Rating: 5
Great service
Date: a month ago
Review №19
Rating: 5
Great for a quick bite.
Date: a month ago
Review №20
Rating: 5
This is my neighborhood WB and I always get a good service and don t have any problems with my food! Always fresh and hot. Sometimes it s a little busy but that s not a problem for me I LOVE WHATABURGER
Date: a month ago
Review №21
Rating: 5
Date: a month ago
Review №22
Rating: 4
Date: a month ago
Review №23
Rating: 5
Date: a month ago
Review №24
Rating: 5
Good as always...
Date: a month ago
Review №25
Rating: 5
No ac.
Date: a month ago
Review №26
Rating: 4
Date: a month ago
Review №27
Rating: 5
Great bacon and egg tacos
Date: a month ago
Review №28
Rating: 5
Date: a month ago
Review №29
Rating: 5
I love coming here! Everyone is always friendly and I dont think Ive ever had bad service.
Date: a month ago
Review №30
Rating: 5
Date: 2 months ago
Review №31
Rating: 4
Date: 2 months ago
Review №32
Rating: 5
Date: 2 months ago
Review №33
Rating: 5
The best burgers in the USA
Date: 2 months ago
Review №34
Rating: 5
Very clean.good friendly service.as usual good food.
Date: 2 months ago
Review №35
Rating: 5
Date: 2 months ago
Review №36
Rating: 5
Yay for milk shakes!!
Date: 2 months ago
Review №37
Rating: 4
Date: 2 months ago
Review №38
Rating: 4
Date: 2 months ago
Review №39
Rating: 5
Date: 2 months ago
Review №40
Rating: 1
I come to this restaurant all the time I have never had problems until today. As you see in the first photo, my car is parked sideways in the middle of the parking lot. I was parked on the other side of that truck in a parking spot waiting for my son to get his food. Truck pulls up, blocking everyone coming in and out and blocking drive-through and he honked at me demanding me to move. I told him no you re rude. You can wait! I was here first I m waiting for my son to get his food. Then the truck drive said, fine you can be blocked in then. Then the truck driver, calls the manager at Whataburger manager goes out there and allows it so I m blocked in there but luckily I have a small car & had to do the reverse and pull up thing so I could squeeze out of there otherwise next step I would ve had to call the police. I wasn t gonna wait there for two hours for a lazy truck driver to do his job because he doesn t wanna park from away of the front entrance of the restaurant. Even blocking all the handicap spots. Whataburger is open 24 hours of the day and night. It s just ridiculous that people don t even have patience to wait five minutes and have to create problems. And to add on top of it, they couldn t even get my order right.
Date: 3 months ago
Review №41
Rating: 5
Never disappointed in food or service.
Date: 3 months ago
Review №42
Rating: 5
I Whataburger. One of the things I missed most when I left Texas for the military and one of the first places I went when I finally got back home .
Date: 3 months ago
Review №43
Rating: 5
Good food and service
Date: 3 months ago
Review №44
Rating: 1
So much for my first burger here. Came to get food and got in the drive thru at about 10 30. Got to the window at about 1042. They didnt even know my order and asked what name it was under. This was after serving someone who had pulled out of drive thru and parked on the side of someone else. Not sure whats going on here but it looks like I wont be tying this place any time soon. Bad service and bad everything.
Date: 3 months ago
Review №45
Rating: 1
I understand that glitches in the order system are not the fault or responsibility of individual restaurant employees and managers; however, the industry that you are in is customer service. Or at least it used to be. So, as I explained to the manager on duty after waiting for the Whataburger system to catch up with my #FavorDelivery app at the other managers recommendation to no avail, when I have a valid order # and a full order description for one of YOUR delivery customers and you refuse to make the order on the grounds that you cant do it without a screen behind your counter telling you to, what you really mean is that you refuse to, and its your overreliance on technology (having apps communicate with each other rather than making an effort to actually serve people) that has deluded you into believing that you cant. And when a manager dismisses a legitimate request such as mine by waving his hand in my face and walking off without even attempting to be polite, then I sincerely hope that the other crew members watching understand what a poor example this so-called boss is setting and are not expecting to be treated any better by such a person. To the other Favor runner who saw the debacle I was having and reassigned his customers order, I sincerely hope you communicated the circumstances with your customer and with support services rather than choosing your own personal convenience over your job description (also customer service). Because broken systems dont get fixed if no one is willing to do anything about it. The robots certainly arent going to do it for us. Pathetic.
Date: 3 months ago
Review №46
Rating: 1
They hit my full order incorrect and food was cold and fries were soggy. Managers working were Javier and some other person but service was horrible!!! And person that took my order should not be taking orders
Date: 3 months ago
Review №47
Rating: 1
I only come here as often as I do because its close to home and my husband is obsessed with Whataburger. I hate this location (6-19) Once again, sitting inside the dining room, waiting 30 minutes for our order, while watching several tables get their food before us...those who ordered after us (2-27) Our order only took 11 minutes tonight, but as usual, the order we received was incorrect. A lady took our complaint and made sure the issue was corrected. A young man told me her name is Laura. She has provided the best customer service here since Clarita! Laura was awesome (2-22) This location is the worst excuse of a Whataburger ON THIS PLANET !! (2-1-24) this is absolutely NOT fast food! Waiting 25 minutes in the lobby for food is ridiculous! I also saw some pretty unsettling handling of the food being prepared. Apparently food safety is not a concern to the employees here. (2-12-18) Ive been here for 20 minutes already and still havent gotten my food. I ordered one sandwich. I sat in my car waiting in the Drive-Thru for 11 minutes before deciding to come inside, where I waited for another 8 minutes. I now, finally, have my food and it looks like they got my order correct, but the customer service was absolutely terrible. The boy who took my order (Demontre N.), took my order then walked away for a second and when he came back, he had already forgotten me and asked if I was ready to order.
Date: 3 months ago
Review №48
Rating: 4
Date: 3 months ago
Review №49
Rating: 5
Regardless of your stance on who owns Whataburger, they STILL beat the pants off of IN n Out, BK, McDont, and the others.
Date: 3 months ago
Review №50
Rating: 4
A very clean store, and excellent service. We were served by a young, super friendly Hispanic person. Very fast service.
Date: 3 months ago
Review №51
Rating: 3
They are very slow and make 50% of the orders wrong.
Date: 3 months ago
Review №52
Rating: 1
Date: 3 months ago
Review №53
Rating: 4
Got fried chicken strips they have to much flower coating. Gravy is great & French fries are good. But better than a hamburger. Food
Date: 4 months ago
Review №54
Rating: 1
Date: 4 months ago
Review №55
Rating: 5
Date: 4 months ago
Review №56
Rating: 5
Date: 4 months ago
Review №57
Rating: 5
Date: 4 months ago
Review №58
Rating: 4
Date: 4 months ago
Review №59
Rating: 1
I have been here for 30 minutes and have had 5 people get there for before me, and they have come in at least 10 min after me. So much for fast food especially at 12 dollars a pop.
Date: 4 months ago
Review №60
Rating: 4
Love food
Date: 4 months ago
Review №61
Rating: 5
Date: 4 months ago
Review №62
Rating: 2
Order was all wrong. Went back thru the drive thru and they gave me wrong again.
Date: 4 months ago
Review №63
Rating: 5
Always fresh and hot
Date: 4 months ago
Review №64
Rating: 1
1st order in 5yrs... and got a Double FU from this location, when they decided my kids order didnt need fries. Broke my heart. Tried to call them about it and they never picked up. Ill go to Raising Canes going forward.
Date: 4 months ago
Review №65
Rating: 5
Date: 4 months ago
Review №66
Rating: 3
Date: 4 months ago
Review №67
Rating: 5
Theyre consistently great. The food is always hot and the service is always nice. Also, we never have to wait long at all. If Im in the area, this is my preferred Whataburger
Date: 4 months ago
Review №68
Rating: 1
The absolute worst service in Atascocita. Their entire job is to make hamburgers. There is always a 10-20 minute wait no matter the customers in front of you. Tonight they outdid themselves - 30 minutes and blamed it on the onion rings while everyone behind us was getting their food. Got home and only had 1 of our 2 orders and they were greasy.
Date: 4 months ago
Review №69
Rating: 5
One of the best, the night crew was completely swamped at midnight, 2 lanes and inside dining . They were fast , accurate and most of all very friendly. Treated you like real Texans, just like the old days....nice to see that kind of service still exists.
Date: 4 months ago
Review №70
Rating: 4
Date: 4 months ago
Review №71
Rating: 5
The best fast food burger is at WHATABURGER!!
Date: 4 months ago
Review №72
Rating: 5
Date: 4 months ago
Review №73
Rating: 5
AWESOME
Date: 4 months ago
Review №74
Rating: 5
Line at night seems like forever when your waiting ,but if the line wraps around the place ,what else would you expect
Date: 4 months ago
Review №75
Rating: 5
Date: 5 months ago
Review №76
Rating: 1
Took almost an hour to get my food and cashiers were rude the whole time. DO NOT come to this location
Date: 5 months ago
Review №77
Rating: 5
Date: 5 months ago
Review №78
Rating: 5
Date: 5 months ago
Review №79
Rating: 4
Date: 5 months ago
Review №80
Rating: 4
Always great!! Anytime of day!!
Date: 5 months ago
Review №81
Rating: 5
Great job
Date: 5 months ago
Review №82
Rating: 5
Delicious
Date: 5 months ago
Review №83
Rating: 5
Date: 5 months ago
Review №84
Rating: 5
Very fast service food was delicious and great atmosphere thanks a lot Whataburger in Atascocita
Date: 5 months ago
Review №85
Rating: 3
Went through drive in. The food is not what it used to be since it was sold.
Date: 5 months ago
Review №86
Rating: 5
Good food and friendly staff
Date: 5 months ago
Review №87
Rating: 5
Evelyn was a delight at the drive through, efficiant and funny.
Date: 5 months ago
Review №88
Rating: 5
Ruby, the courteous, articulate, and personable manager, exudes confidence and epitomizes professionalism and excellence. Note the positives: *Prompt service *Delicious food, Salad with grilled chicken and three piece chicken meal. Meticulous and Squeaky Clean interior A+
Date: 5 months ago
Review №89
Rating: 1
Date: 5 months ago
Review №90
Rating: 5
Whataburger is a Texas classic for a reason. Their burgers are always juicy and flavorful, and the variety of toppings lets you customize your order exactly how you like it. They also have a great selection of sides, from crispy onion rings to spicy jalapeno cheddar biscuits. But what really sets Whataburger apart is their service. The staff is always friendly and attentive, and they go the extra mile to make sure you have a great dining experience. Whether youre in the mood for a quick bite or a relaxed meal, Whataburger is the perfect place to go.
Date: 5 months ago
Review №91
Rating: 5
I get my breakfast on bun here when I come threw town. So good very polite crew working there.
Date: 5 months ago
Review №92
Rating: 5
Cool staff
Date: 5 months ago
Review №93
Rating: 1
I just paid for a triple meat and got a double meat.
Date: 5 months ago
Review №94
Rating: 4
Fries were a bit cold but all in all quality
Date: 6 months ago
Review №95
Rating: 4
Date: 6 months ago
Review №96
Rating: 3
Order was incomplete.
Date: 6 months ago
Review №97
Rating: 5
Date: 6 months ago
Review №98
Rating: 5
Great Service
Date: 6 months ago
Review №99
Rating: 1
Food was cold and it took too long for us to get it ,we were in the drive thru lane for too long.
Date: 6 months ago
Review №100
Rating: 5
Cool
Date: 6 months ago
Review №101
Rating: 3
Date: 6 months ago
Review №102
Rating: 1
The restaurant was very busy. When I got my food there was a hair in it! They replaced it but I didn t eat it. Was disgusted by the whole situation. Will definitely not go back there again!
Date: 6 months ago
Review №103
Rating: 4
Date: 6 months ago
Review №104
Rating: 4
Whataburger used to be 5 stars several years ago, but quality and service are not as good now. Burgers are average and the fries are undercooked. They used to serve soft ice in the past, but not anymore. There are better places to get burgers in Atascocita, including Buffalo Wild Wings, Porkys and Hippo Burger.
Date: 6 months ago
Review №105
Rating: 5
They are fast and great Kid-friendliness: Great Wheelchair accessibility: Yes
Date: 6 months ago
Review №106
Rating: 5
Date: 6 months ago
Review №107
Rating: 5
Service horrible, the food tasted good however my order just sat there until I asked about it. Disorganized. Very bad manager. October 3, 2021 15:55 Update March 6 2022...hamburger was cold, took back and by the time they replaced it frys are cold and stale. Love a Wataburger hamburger but this location is bad. Better be standing there to catch it coming off the grill or it will sit there and no one gives a darn
Date: 7 months ago
Review №108
Rating: 4
Date: 7 months ago
Review №109
Rating: 3
This whataburger location is decent, but not the greatest. They are fairly slow, which is pretty normal for whataburgerm the food is typically fine, but there are better whataburgers in the area with consistency better food
Date: 7 months ago
Review №110
Rating: 5
Kinda rude ngl but pretty swagged out nonetheless
Date: 7 months ago
Review №111
Rating: 4
Date: 7 months ago
Review №112
Rating: 5
Date: 7 months ago
Review №113
Rating: 5
Very clean and service was very good.
Date: 7 months ago
Review №114
Rating: 3
Date: 7 months ago
Review №115
Rating: 2
Food is garbage at this location
Date: 7 months ago
Review №116
Rating: 3
Its hit or miss at this location. Sometimes everything is perfect, other times its a disaster. Like most quick service establishments, they turn over employees rapidly, and Im sure this is why food and service is so uneven.
Date: 7 months ago
Review №117
Rating: 5
Date: 7 months ago
Review №118
Rating: 5
Date: 8 months ago
Review №119
Rating: 4
Date: 8 months ago
Review №120
Rating: 5
Date: 8 months ago
Review №121
Rating: 5
We went through the drive through. Everything was done well and the people were friendly. The drive through is setup for two stations, but they reduced it to one. This gives the impression that they are slower than they actually are, which is something they may want to look at. Food was as expected. That is why it is a five star overall. Everything was good. Overall, the service was quick for what they provide, but it would be better if they had you pay at the first window and pickup at the second as designed. If you have the time, it has a nice dining room. I think that is the best Whataburger experience. We just didnt have the time.
Date: 8 months ago
Review №122
Rating: 5
Date: 8 months ago
Review №123
Rating: 5
Keep Ruby...she is amazing.
Date: 8 months ago
Review №124
Rating: 5
Date: 8 months ago
Review №125
Rating: 1
Date: 8 months ago
Review №126
Rating: 1
I was returning wrong order they gave me again... bit this time two customers are complaining about the floor being wet and one of them slipped and fell because of it. Employees did not handled the situation properly. Instead of apologising for what happen, they taunted the customer and a fight broke because of it. BAD EMPLOYEES!!! POOR WORK ETHICS. Not all of their employees are bad at their job but because of those who work just to get paid(smh) and no work ethics, their reputation is being tainted.
Date: 8 months ago
Review №127
Rating: 1
Date: 8 months ago
Review №128
Rating: 4
Ok
Date: 8 months ago
Review №129
Rating: 5
Date: 8 months ago
Review №130
Rating: 5
Date: 8 months ago
Review №131
Rating: 5
Its been a minute since having a Whataburger meal. Stopped while traveling and it hit the spot. Patty melt was great and fries were hot and fresh. Thanks
Date: 8 months ago
Review №132
Rating: 1
My shake had maggots in it from this location they never clean the machine
Date: 8 months ago
Review №133
Rating: 5
Date: 8 months ago
Review №134
Rating: 5
Oh man, I love Whataburger. Food is always fresh and made to order. Never disappointed. One of my favorite eating establishments. Parking: Sizable parking lot. Kid-friendliness: Meals can be prepared upon request.
Date: 9 months ago
Review №135
Rating: 3
We had hamburgers to eat which were good. They messed up our order but overall it was a good experience for a fast food place on New Years Day. They were extremely busy and would recommend if youre craving a burger.
Date: 9 months ago
Review №136
Rating: 5
This location rarely if ever disappoints.
Date: 9 months ago
Review №137
Rating: 1
Had a order 1 onion rings - got 2 Chicken strips only got 2 theres 3 per order 1 sandwich with tomato lettuce and mayo with extra cheese - got 1 sandwich with mustard no tomato And 2 large fries fresh Got refunded for one large fries, Did not get 2 large fries And the chicken strips was not in a box, the store manager said he would remake the chicken strips n did not, and the shift manager refunded only for one large fries dont ever go to atasiseda Whataburger off of 1960 and West lake Houston, they rip customers off, they didnt even offer to refund the order, I contacted Whataburger customer service and they took the order n filed a complaint, the manager John dont care about the customers, want something for nothing The order came to 32.52 Watch out they rip people off
Date: 9 months ago
Review №138
Rating: 4
good as always !
Date: 9 months ago
Review №139
Rating: 4
Always a good burger they did get my app order correct which was nice, good place to eat
Date: 9 months ago
Review №140
Rating: 5
Manager was super nice. ,middle aged black woman, employees also courteous an food good. Ive never had a bad experience at this Whataburger. Only positive visits.
Date: 9 months ago
Review №141
Rating: 1
They got Madagascar roaches at this location crawling in the burgers
Date: 9 months ago
Review №142
Rating: 1
Jose vil touched and try to hurt my 13 year old son.. my son was hungry and wanted to stop by this location to get a burger on his way home from a bike ride on dec 16th and he came back home threw the door crying and bleeding that a man by the name Jose that 6 0 always wearing a black face mask and ask to go in the whataburger men bathroom with him im so disgusted how this location dose business please for the safety of your children do not bring them to this location.
Date: 9 months ago
Review №143
Rating: 5
Date: 9 months ago
Review №144
Rating: 5
The people are very friendly and they take good care of you. Kid-friendliness: kids menu
Date: 9 months ago
Review №145
Rating: 4
Date: 9 months ago
Review №146
Rating: 5
Date: 9 months ago
Review №147
Rating: 5
Newcomer to Texas, Whataburger is Texas.
Date: 9 months ago
Review №148
Rating: 5
Date: 9 months ago
Review №149
Rating: 5
Date: 9 months ago
Review №150
Rating: 1
Date: 10 months ago
Review №151
Rating: 1
Just so disappointed with whataburger..
Date: 10 months ago
Review №152
Rating: 5
I dont usually do burgers, I get the salad from here, ya, weird, I know, but they are REALLY good!! For a fast food place, the salad choices are phenomenal! I just so happened to be in a burger mood though, and this is where you go for a big, beefy, juicy, made-to-order...and they ALWAYS deliver on any specification you can imagine....single, double, triple, heck, Im sure you can get 4 patties if you wanted...whatever your stomach requires Let me tell you...I inhaled this thing!! Their buns are always perfect....soft, yet supportive, and the tomatoes are near bun-sized, cut to the proper thickness, and ripeness, absolute perfection!! You just cant find that on any other burger. Period. The lettuce is never soggy, limp, or hot, its just right, its never too much or too little...onions, pickles, mayo, ketchup, mustard, bbq, hot sauce, ranch or specialty sauce...everything or nothing on your buns....doesnt matter here, you cannot go wrong! These burgers are pretty big, and I can only usually handle a few bites before I hit my wall....not today!! I ate all but 3 bites, its as big as my whole face! So thats a feat!! And like other places, you arent hungry in 30 mins, because they are filling and sustaining...theres no place like Whataburger!! From burgers to chicken, salads to breakfast...I challenge you to find another place where there isnt something you dont like on the menu! Kid-friendliness: Kids absolutely love it!! Not just the kids either...I love how they pack each individual meal, its like theyre all kids meals!!! I cant say enough about this place!! I absolutely love Whataburger!!!!
Date: 10 months ago
Review №153
Rating: 5
Date: 10 months ago
Review №154
Rating: 1
The cashier was very polite and nice, but the fact that it was at least 15 employees running into each other and an empty lobby there was no reason why I wait 10 mins for 3 taquitos
Date: 10 months ago
Review №155
Rating: 5
It was so crowded, because everyone loves a great burger! Im so glad I went! Great service and food!
Date: 10 months ago
Review №156
Rating: 5
Usually go to the drive thru. A little wait but worth it. Whataburger is worth the wait. They serve like no other fast food restaurant period
Date: 10 months ago
Review №157
Rating: 1
If you go inside, good luck! They will take care of drive through before they do you inside. Not so great service dine in. But its great burgers
Date: 10 months ago
Review №158
Rating: 5
Date: 10 months ago
Review №159
Rating: 4
I just stopped to use the john.. nice bathrooms though! Parking: Parking lot was packed..inside not so much... Recommended dishes Cinnamon Roll Parking space
Date: 10 months ago
Review №160
Rating: 1
Walk in... no greetings... ABSOLUTELY DIGUSTING attitude given to me by the cashier.... who also gave me a broken cup to which the fruit punch splattered all over me when the bottom of the cup broke off. FOOD MEDIOCRE & HALF FILLED... Cold fries. The works. This place is a disgrace to the franchise. FYI no vegan or vegetarian options.
Date: 10 months ago
Review №161
Rating: 5
I m not sure what those other people were complaining about but I come to this Whataburger, no less than five days a week for myself and my elder father. I have never been to a restaurant who has been more friendly and helpful ever. The people are always smiling both customers and employees. I am happy that this is my Whataburger. Thank you to all the employees, especially Ruby
Date: 10 months ago
Review №162
Rating: 1
I did a mobile app order and they didn t give me half my food, I contacted them and I was told to call corporate (which I did) and I still haven t heard anything two months later. I did another MOBLIE order and this location said they didn t receive my order even though my bank account was charged. I showed them the receipt and the same thing happened, call corporate . This store owes me well over $30 for food I ve never gotten. Corporate will not answer the phone, I ve called them countless time and I ve left many voicemails. This store needs to be investigated, there seems to be a problem here every time my friends and I order from this location.
Date: 10 months ago
Review №163
Rating: 3
Wheelchair accessibility: Yes Food
Date: 11 months ago
Review №164
Rating: 1
Years ago, this location boasted fantastic quality and service. After todays lunch stop, however, my family will not be ordering from here again. I realized that it was the lunch rush and I knew I was ordering a lot of food (for 5 people) so I kept the substitutions at a minimum for their convenience. My $50+ order was repeated correctly so I pulled up to wait. I waited for 20 minutes before the food was handed over. The server was gracious and kind. At the end of the transaction, I asked her if I had everything on my ticket before driving off. She advised me that it was. Driving home, I noticed the french fries were lukewarm and had a stiff, old texture. I thought it was super odd as it was a busy time for them and I thought the fries would be steaming hot and fresh. Upon arriving home 30 minutes later, I realized we were missing a meal and there was no cheese added to a sandwich, although we had been charged for both. I called and spoke with the first person who answered the phone. While she seemed genuine, she explained that there was no way to refund bits and pieces of my order. I told her to refund the entire thing and we could re-charge me for what was received. She explained that Whataburger did not have the policies and procedures to do so. While $10 may seem a bit trivial to chalk up to a loss, in this day and age, every little bit counts.
Date: 11 months ago
Review №165
Rating: 4
Date: 11 months ago
Review №166
Rating: 1
I am and have always been a loyal fan of Whataburger; however, tonights experience was a complete and. total disaster. To start, the Onion Rings and French Fries that we ordered tasted like old cooking oil. You couldnt taste anything but cooking oil. Imagine drinking straight from a bottle of cooking oil, thats exactly what Im describing to you in regards to the flavor. We couldnt even eat them and threw them away. I was sad because I was so looking forward to having their rings and fries. Second, our order of Original Whataburgers was horrific. Imagine eating dinner when you have a head cold. You cant taste anything because you cant smell anything. Basically, eating our Whataburgers was exactly like that. There was absolutely no seasoning at all on the meat patties and the mustard had to be searched for, which we fixed by adding our own Whataburger Mustard to them that we had previously bought from HEB. The vegetables had absolutely no flavor as well. I know that it might sound weird that I stated that the vegetables had no flavor but its true, I cant even begin to explain it to you. This review has been hard for me to do since I have always been a huge fan of Whataburger. Tonights experience in regards to the tasteless burgers and oil drenched sides is something I just couldnt let slide. The best part of tonights experience was that the staff and manager were extremely polite and friendly. Also, I received my order in approximately 7 minutes.
Date: 11 months ago
Review №167
Rating: 5
This is my spot I go there for breakfast everyday.
Date: 11 months ago
Review №168
Rating: 5
Date: 11 months ago
Review №169
Rating: 5
Date: 11 months ago
Review №170
Rating: 1
Everytime I order here my food is wrong. How hard is it to not put Mayo on a burger I understand once even twice but every time I tell the cashier multiple times no mayo and still they put mayo on the burger. The workers here need to be retrained or something I won t be coming back and alway tell people to avoid this whataburger.
Date: a year ago
Review №171
Rating: 5
What can I say? Other than Whataburger is a Texas Tradition! My family has always loved it! Spicy bar b que BACON/BURGER! Food
Date: a year ago
Review №172
Rating: 1
Quite upsetting took for ever to get my food Asked for my party Fresh & well done . Patty was not well done not hot burger was cold I was starving ate bread and veggies pulled patty out my tenders were small and my fries had salt just terrible them folks in kitchen and manager gotta get it together honey that s $15 bucks and terrible service
Date: a year ago
Review №173
Rating: 5
Date: a year ago
Review №174
Rating: 5
Excellent care
Date: a year ago
Review №175
Rating: 4
Manager Jean excellent! And 90% of the team members are great except for a couple who don t have a positive demeanor to serve their customers! They should not be in the front line. In general this is a great location, I just hope they don t put those mean staff in front.
Date: a year ago
Review №176
Rating: 5
Date: a year ago
Review №177
Rating: 3
They get orders wrong just as much as they get right. They do keep it clean. Not very friendly.
Date: a year ago
Review №178
Rating: 3
Date: a year ago
Review №179
Rating: 1
Go to any other whataburger and skip this one please. They will always mess up your order every time, this place is a joke.
Date: a year ago
Review №180
Rating: 1
Extremely slow
Date: a year ago
Review №181
Rating: 1
Worst whataburger ive ever been to. food was cold , and hard bad service. Terrible management.
Date: a year ago
Review №182
Rating: 5
Date: a year ago
Review №183
Rating: 1
The burger and fries were cold like they made it and then left at room temperature. Forgot to put chicken tenders in a box has gone down hill severely since I first moved here
Date: a year ago
Review №184
Rating: 5
Talking about fast food, this is one of my favorite places. 100% worth it.
Date: a year ago
Review №185
Rating: 5
Date: a year ago
Review №186
Rating: 1
Burger was cold cheese wasn t even melted, employess were rude, yelled in my face and told that I only could have 1 ketchup , felt uncomfortable
Date: a year ago
Review №187
Rating: 5
They messed my order up, but the manager had it fixed in minutes. I really appreciate his urgency in taking care of order
Date: a year ago
Review №188
Rating: 5
Date: a year ago
Review №189
Rating: 3
I m pretty disappointed! I placed a pickup order and I ordered the Southern bacon double burger, and my burger literally was a double cheeseburger with lettuce. NOTHING THAT I ORDERED! I also paid a lot more for what I received. Pretty disappointed guys. My heart hurts
Date: a year ago
Review №190
Rating: 5
This location was surprisingly clean and employees looked happy. Being right in the middle of a construction area we were impressed. Service was great. Kudos to this location.
Date: a year ago
Review №191
Rating: 5
This place can t be beat. I highly recommend the breakfast biscuit, with sausage, egg, and cheese! The sandwich comes out so hard and fresh! Kid-friendliness: The staff here is extremely friendly!
Date: a year ago
Review №192
Rating: 5
Date: a year ago
Review №193
Rating: 5
Date: a year ago
Review №194
Rating: 5
Everything was great...service, clean restaurant and yummy food. Only problem, maybe my imagination but the cups have changed -thinner and cheaper so hard to hold and tops dont hold.
Date: a year ago
Review №195
Rating: 5
Had no complaints
Date: a year ago
Review №196
Rating: 1
absolutely cannot for any reason live up to the standard of fast food. if you want to stop at this whataburger, just know you will be here a while. and it will NOT be worth it
Date: a year ago
Review №197
Rating: 5
Date: a year ago
Review №198
Rating: 5
Date: a year ago
Review №199
Rating: 5
Kid-friendliness: Good Customer Service Food
Date: a year ago
Review №200
Rating: 4
I come frequently to this location but employees could use an automated cashier and or check in service for curbside orders. They get so busy theres barely someone out front. Other than that service is great
Date: a year ago