About the Company
rating: 4.0
Medical City Arlington is a full-service, acute care hospital that has provided comprehensive medical services to the region for half a century. We've expanded in size and capabilities to meet the needs of our growing community, offering access to a Level III NICU and a Level II Trauma Center, specialized cardiovascular, women's and robotic surgery programs and skilled physicians representing a wide range of disciplines. Check out our website to learn more about us or to find a doctor.
Categories
- General hospital
Contact Information
Phone: +1 682-509-6200
Website: https://www.medicalcityhealthcare.com/locations/medical-city-arlington-hospital?utm__campaign=corp_listings_mgmt&utm_source=google&utm_medium=business_listing
Address: 3301 Matlock Rd, Arlington, TX 76015, United States
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Photos
Reviews
Review №1
Rating: 1
The service sucks in every department That!!!!!!!!
Date: an hour ago
Review №2
Rating: 1
This is my first time writing review ever online because I m a quiet person and just like to keep my opinion whether good or bad to myself. This time is different because I would like to speak my mind for this Medical City ER. The staff working there are rude not a kid friendly place when I took my daughter there. The only nice one is the male doctor because he actually genuinely shows concern to his patients so 5 stars to him but for the overall experience I had to give 1 star. Never again will I ever come to this place again. Methodist is way better! Ok
Date: a day ago
Review №3
Rating: 5
My pops is here n he has surgery scheduled on Monday- God willing everything comes out ok... The nurses/housekeepers are exceptional! They really treated my dad with much respect & definitely have impeccable bedside manners... Everything was pretty decent in my pops room- and yes, he enjoyed the food too! Thank you! I highly recommend this hospital 10/01/24 - One million Thank yous to the Cardiologists/Surgeons/Nurses/ICU nurses/Respiratory therapist, etc. who saved my pops life :] Hes definitely recovering..a day @ a time. The entire team did such an outstanding job! Thank you sooo much I hope I can give them a Thank You card soon!!
Date: a day ago
Review №4
Rating: 4
Friendly staff.
Date: a day ago
Review №5
Rating: 5
Excellent!
Date: a day ago
Review №6
Rating: 5
All the nurses were so helpful, friendly and amazing. All of them! Every single person who handled my care while I was there did amazing. I honestly would birth there again. thank you to all the staff who helped with my care and bringing my baby boy to the world.
Date: 2 days ago
Review №7
Rating: 1
I arrived at the ER today 9/30/24 at around 830/845pm and I will it admit that the Lobby was pretty full. But i don t honestly think that there s a reason why at 1:30am that i still don t have results for blood work or CT scans. Most of the staff i shall admit is very friendly. But the rest are simply here just to be here. When i was being seen, I saw more gatherings that folks actually helping patients. I don t know the jobs these nurses do, but I don t think sitting in the lobby for more than four hours is good patient care. I have watch people who arrived well after me leave just because all they did was sit here and not be seen. I was consistently told my scans haven t been updated yet. But the more time went on the less and less amount of ppl were in the lobby. I left the facility at 2:00am and still was not seen. They claimed i left Against Medical Advice but being that i was never seen, what advice can i have received? This may very well be my first and last time coming to this hospital. I 10/10 would not recommend coming here for care.
Date: 2 days ago
Review №8
Rating: 5
I recently gave birth to my first child. My baby was transported by helicopter to Medical city Arlington NICU department for treatment. As you can image it is rather worrisome and very stressful time having your child in the NICU. As soon as I arrived to visit my baby Trang that works in the NICU was absolutely comforting and so kind to me. She has one of the most amazing personalities. I knew my baby was in good hands after speaking to her. She went above and beyond for me and my baby boy to stay as close as possible and comfortable until he was cleared to come home. Almost felt like family with the kind of care this department provides. I will be forever grateful for her hospitality and kindness during this very difficult time. Her sense of humor always made me smile and laugh as well. Thank you Trang. My baby boy also had an amazing nurse named Katelynn that also just warmed my heart every time i saw her. She s always very informative and explained in detail everything to me about the next steps and the progress of my baby. She is always so positive and has a very bright personality. We had such good conversations while she was teaching me how to care for my baby. She always made sure I was involved/ included in all diaper changes or anything else for my baby. Overall everyone when you step in the NICU at Medical city Arlington is amazing. The facility, doctors and nurses are really great. I am so grateful my son was taken here and was given the proper care. This life event is one to remember and all staff members provided such amazing support.
Date: 2 days ago
Review №9
Rating: 5
Date: 3 days ago
Review №10
Rating: 5
Date: 3 days ago
Review №11
Rating: 5
Date: 3 days ago
Review №12
Rating: 5
My experience at MCA was great from start to finish. The construction had me worried but when the pre registration woman greeted me and was so informative and quick, it made my experience awesome. When I made it to labs for my newborn screener, Mrs. Maxine was awesome. She was so personable and quick and made me feel so comfortable. Thanks MCA!
Date: 4 days ago
Review №13
Rating: 5
Date: 4 days ago
Review №14
Rating: 5
Date: a week ago
Review №15
Rating: 5
I would like to give a hug shout to this wonderful lady she help my husband along the way he broke down she made sure he was okay, my child spent 32 days in NICU she was Amazing to her she outgoing , motivated to do her job , not day of my child stay you saw her not happy or not smiling she was amazing right along with her staff James, Marget , Gia , Anothony ,Hailey H . Dequiton I just want to say you guys keep doing what you doing your work is never going unnoticed, the way you guys love and care for the kids is a understatement I was very afraid but they example that everything is ok my miracle child has came home thank you so much to your wonderful NICU TEAM
Date: a week ago
Review №16
Rating: 5
Date: a week ago
Review №17
Rating: 5
Date: a week ago
Review №18
Rating: 2
They have to definitely get a better system the nurses are great and the doctors but the waiting time is utterly ridiculous we been here 6hrs and they still haven t told us anything or gave out any medications
Date: a week ago
Review №19
Rating: 5
Has such a great experience and felt cared for in labor and delivery
Date: a week ago
Review №20
Rating: 5
Date: a week ago
Review №21
Rating: 1
I dont recommend having a baby in this hospital, especially for first time parents. The labor and delivery (c-section) went well, but after that it was torture. They were short staffed on nurses and those that were there didnt seem to communicate with each other. We couldnt get out of there fast enough. This was in 2016, but I still think about it and hope they have improved both for the sake of the families, but also the doctors treating patients who are suffering when they shouldn t be
Date: a week ago
Review №22
Rating: 1
Friday evening and still waiting at 5.52am Ive never
Date: a week ago
Review №23
Rating: 5
Date: a week ago
Review №24
Rating: 5
Date: a week ago
Review №25
Rating: 1
It was hot, triage rooms are filthy and one of my concerns was never addressed. They took labs and sat me back in the waiting room. The doctor never spoke to me, just sent me discharge papers.
Date: a week ago
Review №26
Rating: 5
MCA has really changed for the BETTER over the years! I am currently pregnant with my 3rd child and I will be the first to admit that I was extremely hesitant to deliver here based on my first two deliveries. Finding out that my current OB exclusively delivers at MCA honestly stressed me out so much due to my previous experiences. Presently, I am severely at high risk and have been admitted more times than I would have liked, however this has honestly been a blessing in disguise! There have been SO MANY changes made and things are definitely headed in the right direction. From their antiparticle staff, labor and delivery, as well the NICU team. I am thoroughly IMPRESSED. I cannot thank you all enough for how kind, thoughtful, loving, and experienced you are!!! The best is yet to come
Date: 2 weeks ago
Review №27
Rating: 5
Very great and professional staff
Date: 2 weeks ago
Review №28
Rating: 4
Date: 2 weeks ago
Review №29
Rating: 3
I had my daughter there, I didnt like the experience, they made me arrive from Saturday at 6:00 am and wait until 2:00 pm everything was supposed to be scheduled, everything is a mess, they dont have the OBYGN information , the food is very heavy and the doctors are not informed if you have special conditions. I liked the nursing service, very attentive.
Date: 2 weeks ago
Review №30
Rating: 5
Date: 2 weeks ago
Review №31
Rating: 5
My colon tried to kill me by means of dehydration. Shout out to Joanne, Loyce, Jasmine, Lyric, Steinberg , Kazim, Camden, Shirin, Penny, Raquel, Shrishti and anyone else who helped me. Didnt meet a single soul who treated me poorly. So glad I ended up here when I couldnt care for myself! Thanks everyone. I couldnt have gotten better without you!
Date: 2 weeks ago
Review №32
Rating: 2
My visit was not all the best
Date: 2 weeks ago
Review №33
Rating: 5
Very good hospital, from the moment I arrived they treated me very well, the nurses constantly treated me and my baby 10/10, highly recommended.
Date: 3 weeks ago
Review №34
Rating: 1
The ER lost my ID and nobody claims to know where its at whatever you do get your ID back right after registration dont wind up like me.
Date: 3 weeks ago
Review №35
Rating: 5
I wish I could name all the amazing nurses that took care of my baby and l. Each team was amazing and the doctor that delivered my baby was the icing on the cake. Thank you everyone, Kamsi says hello
Date: 3 weeks ago
Review №36
Rating: 3
Overall the nurses at the Cardio Vascular unit are awesome. Dr T who is a Surgeon is also awesome Super great job with my bypass that he performed. ICU unit staff is super caring. BUT the place is old. Old outdated rooms. Rest of the people that work there don t make any effort for nothing. Again read my message good. There are human beings working there but just a handful. Place needs a complete facelift PRONTO. And the management needs to be more on the floor. Sad because some workers are really motivated but their hands are tight
Date: 3 weeks ago
Review №37
Rating: 5
Took great care of my baby and I after c section delivery,Nurses were nice including the nicu nurses Thank you James,Gia,Ashley,Larnay,& Trang <3 you guys took great care of my baby and made me feel included as a first time mother teaching me everything I needed to know!! They also have camera access to connect to if baby is in nicu to where u can watch from your phone if you have bad anxiety like me which made me feel more at ease when I was away from my baby at home healing 10/10 recommend having your baby here.If I have another I ll be back :)
Date: 3 weeks ago
Review №38
Rating: 5
A big thank you to the social workers and nurses at Medical City Arlington. Hospital adoptions are always unique, but when they re filled with joyful tears, they become truly unforgettable for everyone involved. If youre considering adoption and looking for a hospital, this is a great option. Great to see how the hospital is growing to support Arlington and the surrounding areas.
Date: 3 weeks ago
Review №39
Rating: 1
Very bad experience. I was here for 5 hours last night with bleeding and they didnt do anything, not even a pain pill. They gave me a bill for 2000 for sure. Very bad experience.
Date: 4 weeks ago
Review №40
Rating: 1
On 3/09/ my husband was in his room the head nurse Kayla was horrible , she left my husband soiled has bad attitude and head nurse Dawn did nothing will be making a complaint to the director. If anything dont go to this hospital go to Arlington memorial
Date: 4 weeks ago
Review №41
Rating: 1
Do not go here I repeat do not go here. The nurses are unhappy, no one knows what s going on, the doctors give you less then a minute to talk to them and there s so many doctors thrown at you that no one knows what s going on. I am so upset that this behavior and ethics is apparently the norm. And the discharge papers I received had so many errors it s hard to keep up what was actually done
Date: 4 weeks ago
Review №42
Rating: 1
Dont come here ....Arlington people go to Methodist in Mansfield. We have been to this hospital several times due to my husbands health issues. The last two times have been horrible. Staff dont seem to have any compassion, not wanting to help. Daniel in the ER was the only one that seem to care and he was literally running from room to room trying to keep up
Date: a month ago
Review №43
Rating: 1
The staff is lazy . We sit in a room for 4 hours waiting to be moved upstairs . When I could find a nurse ..Theyre still Cleaning the room. Bet this Bill wont be lazy and avoiding. Sad sad sad
Date: a month ago
Review №44
Rating: 4
My birth was in this hospital; From the minute - the nurses treated me excellently, until the last moment they were super attentive to any needs I might have, the medical staff also explained each of the steps to follow 10/10
Date: a month ago
Review №45
Rating: 5
I just want to say my nurse Karla work for morning shift at the medical city of Arlington she work on the second floor LED, I just want to give her a very BIG SHOUT OUT, when I met her this morning she heard me out she heard my concern, she has been nothing but a blessing to me and my family she told me she here to help her patient that exactly what she did, she did her job with no complaints she had more then just me there, she asked me what brought me to the hospital I told her I EVERYTHING I BEEN THROUGH WITH DOCTOR, how I felt like that most of these people was rude & didn t want to actually help me Karla was not that person she actually stuck with her words help me throughout the WHOLE ENTIRE DAY. Thank you Karla May God Bless you
Date: a month ago
Review №46
Rating: 5
Birthed both my babies here & the experience was so nice and smooth. The nurses are so so sweet especially on the postpartum floor! You can really tell that they love what they do and there is no better feeling then having someone care for you without making you feel like a burden. I definitely recommend this hospital! I ve had the best experience both times and even when I returned due to developing postpartum preeclampsia. 10/10!
Date: a month ago
Review №47
Rating: 5
Kamie my nurse was and is sincerely the best, so personal and easy to communicate with. She went above and beyond to make my stay so far as comfortable, sanitary, and a smooth transition as possible. I can t walk very well at all and am not one to ask for help or like being waited on, she was so attentive and aware of my comfortability. I just wanted to throw her a shout out because she deserves it.
Date: a month ago
Review №48
Rating: 1
Medical City ER is the worst ever hospital I ve been too. Dirty beds, dirty sheets, crazy wait time and usually, no medication given even if you re in pain. Worst part is the bills that follow even when you have health insurance. They don t give you a single bill statement, it comes like 5 different bills from the same facility. I ve been to an ER before and I paid nothing because I had insurance but at Medical City? They charged me $1330 for a Covid test they did on me. How ridiculous is that and they expect me to pay? NO WAY! You guys will only send it to collection. My wife came here before and it was same experience. I wasn t thinking when I drove to this place with fever. Even if I m dying, let me not find myself at this facility. NEVER AGAIN!!! This hospital belongs to a 3rd world.
Date: a month ago
Review №49
Rating: 5
I have been on the trauma 2nd floor for 15 days. I have had 2 surgeries & in that time everyone that has taking care of me has been wonderful. They seem to really care about you and are great advocates for your health care. I can not stress how wonderful all these people are. I also want include oncology, respiratory, ICU, food service, & cleaning services. Some one from all these departments has had a help in my stay being as great as it has. Thank you all
Date: a month ago
Review №50
Rating: 5
Date: a month ago
Review №51
Rating: 5
My boyfriend has had excellent nurses while hes been a patient here. My favorite thing is they send someone by to ask about the quality of care and housekeeping services you are receiving each day! You get a chance to brag on the great nurses, and they were great! Esther, Breanna, Destiny, Mimi, the whole crew! Tonia has a great team! Thanks for caring for Donnie
Date: a month ago
Review №52
Rating: 1
COMPLETE DISAPPOINTMENT 20 Years in healthcare. Two daughters who were birthed and continue to be cared for by Medical City Dallas near 75/Forest. I have never experienced such poor service in a hospital. Not only from myself but other staff and patients who really had nothing good to say. As a healthcare administrator there are standards i expect when I enter a healthcare facility. My sister was on suicide watch and I feel like i completely entered to her floor and room with no restrictions or ask. This was not my Sisters first visit because she frequents this hospital being that its in the area where she lives. She was diagnosed with mental retardation 46 years ago. They dont use the term any longer but she is mentally and physically disabled. She has fallen at least 6 times in 6 months. Does that pose concerns as a hospital. Do they file a complain on home where she lives? But on my visit August 2024. The nurse on watch did not know why she was on suicide watch. But i walked in a big purse no inquiries or questions. But the patient in that room is suicidal? It took the head nurse over an hour to return to her text to come see the family of this patient who is incapable of comprehending suicide, how to or its consequences. I finally went back to triage desk where a nurse sat on her cell phone looked up like hey. She told me she texted nurse as well. 1.5 hour in they texted for me to come to main triage desk. I get there the nurse looks at me like she didnt send a text. She explained there was not really s clear diagnosis, xrays, stc., but she will remain there until they can locate a Rehab or SNF. The nurse seated next to her answered their cell phone and it was a personal call. I saw a lot of workers, talking, on phones. Yet patients families waiting to find out what going on with loved ones. When i headed out by 7pm she still had no dinner. She had already skipped lunch. I entered healthcare on the administration side studying healthcare past, present and future. Then nearly 2 hours into visit with my sister a nurse shows up, like you called me. Ugh 2 hours ago. What i heard and saw was disappointing. One patients family followed me to the car to talk about his displeasure with his grandsons care. 16 days pending a Rehab/SNF transfer. But he advised their PT is substandard. I explained to him im a recent PhD enrolled student i cannot do much but post a review and hopes that this hospital will get up to standard as other Medical City locations. Overall, im disappointed for our healthcare system.
Date: a month ago
Review №53
Rating: 5
I thank God for the Emergency doctors that work on the weekend BJ August 10 2024 and the physician took very care of me when I got sick the wait time was not long at all I have three daughters 42 33 and 31 two of the girls have used this hospital at some point from having babies all into themselves Im glad for MCA Hospital they take care of you
Date: a month ago
Review №54
Rating: 5
Wear comfortable shoes. It is HUGE. Friendly staff and it is SPOTLESS.
Date: a month ago
Review №55
Rating: 1
I was told by urgent care to go to the nearest ER immediately due to a hema thoracic. Medical City was the closest. I went for a CT scan and there was someone else s blood all around the tube I went inside. I told the nurse and she laughed and said that was gross. I was here with broken Ribs and blood in my lung and received no pain meds for 6 hours, all I was asking for was some Tylenol. They kept telling me they were gonna do things to help me like meds and pillows and never followed through. They would just walk out and never come back. Myself and urgent care told the ER dr what was wrong and he didn t believe us. He said urgent care is a dollar store doctor and made me redo all of the scans X-rays and tests. I called for my nurse because I had to use the restroom and he didn t come for 30 minutes. I had get myself up and to the bathroom before he even made it to my room. The staff is very unprofessional and even cussed in my room while talking to me. I recommend driving to the next city to go to an ER X10 if you are hurt or it is an emergency. Also everyone one was very unhappy at their job. One guy even griped until I told him he needs to find a new job if he is that miserable
Date: a month ago
Review №56
Rating: 1
Valet is horrible and extremely rude rushing cripples in the patient drop off
Date: a month ago
Review №57
Rating: 2
Where do I even begin. What a sad experience being in the ER waiting area. The night of 7/18/2024 Took my mom in for chest , arm and jaw pain. Typical cardiac episode symptoms. The poor burned out man at desk took the information hence someone came to get her for an EKG. The EKG reading must not have been at the required edge of death to require attention. She was placed back in waiting area. Having the need to go to the bathroom , she locked the door behind her. I attempted to get a key for the locked door when I couldn t get a response. No key was available and a jiggle on the door handle by the burned out man was unsuccessful. Thankfully, my mom opened the door and proceeded to wait in the lobby. As we waited for her to get tended to, she became sweaty with increased back pain. She then develops a vagal symptom of wanting to go to bathroom. Her clothes were drenched in sweat and she was weak as I assist her unto the toilet. I knelt on the bathroom floor to hold her up. She goes limp several times as I cry and apologize for bringing her here, but it was the closest hospital to our home. I sat her in the wheelchair chair to take her out of bathroom. As we continue to wait in the lobby, her back pain increases and her hands and feet become mottled and she cannot keep her eyes open. I attempt to get the attention of the burned out man at the desk, but since he is the lone person in the receiving desk he has to finish typing in the information of one of several awaiting patients in line. When he pauses and looks at me , i tell him about her deteriorating condition. He tells me they aware and should be coming to get her. When he is done signing in the awaiting patients he grabs the blood pressure machine and rolls it to my mother. I mention that my mom seems to have fainted again, since i saw her go limp, With his highly trained technique of poking his finger into her arm, he apparently with high qualification says she is fine because she attempted to open her eyes. He proceeds to take her blood pressure. 68/45!. NOW he proceeds to call for someone to come and take her to get examined. By the way , what kind of degree does he have? She did have a heart attack while sitting in the lobby, the second EKG confirmed it. I would like to thank Dr. Askari and the nurses who saved her life, hence the 2 stars. ICU nurses are also great, Jeff, Maricela,Alice. instead of fluff remodeling , make what you already have more practical. Ask and listen to what your employees need. Get the burned out man more help. Send him to a nice vacation. I can understand how being surrounded by pain and sorrow can jade anyone. Please dont respond to my comment, just make changes and educate
Date: 2 months ago
Review №58
Rating: 1
I had a quadruple bypass done on May 23, 2024... the surgery went great... I feel better than I have in years... But... I was in the Cardiac ICU from the 23rd until the 28th... on the night of the 28th I had a nurse named Judith... FYI: My surgeon had prescribed pain medicine every 4 hours and it is Medical City Arlingtons policy that the patient has to ask for the pain medicine. I asked Judith for my medicine and she informed me that I had reached the hospitals limit for Tylenol... I asked her to check the computer... she did and she was wrong and got embarrassed... she gave me my medicine... Things got a lot worse from there... she got in my disabled wifes face... pointing her finger at her and screaming... I told her she didnt have to be a B___h... the charge nurse names Connie came in and was smirking and being condescending... things were never resolved but they left the room... At 2:00am Connie came in and woke my wife and I up telling me I was being moved to a room in the Cardiac Unit... she had one of those Bariatric wheel chairs that was about 3 wide... FYI: I am overweight... Im 510 and weigh 240... I did not need that wheelchair and told Connie I wanted a standard wheelchair... she left and came back with one of those 3 wheel, red , metal frame wheelchairs that looked like it belonged in a Circus... again I refused... again she left and came back with a standard wheelchair... As I said before my wife is disabled and uses a walker... Connie was running down the halls of the hospital leaving my wife behind... I had to yell at her to slow down... then she tried to close the elevator door on my wife... The room they moved us to at 2:00am did not have a chair for my wife to sleep in... she had to sleep with her head at the foot of my bed and her feet in her walker... Needless to say I WILL NEVER GO BACK TO MEDICAL CITY ARLINGTON... EVER! The only reason I gave them 1 Star is to be able to write this review and hopefully save others the embarrassment, grief and humiliation we went though FYI: Nobody from Medical City ever even attempted to apologize... the hospital physician did tell us that the hospital was NOT a hotel...
Date: 2 months ago
Review №59
Rating: 2
I have been here with my pregnant daughter for more than 10 hours and still have no answers. I was told that it was possible that she could have a blood clot in her lung and CT needed to be done and still nothing. A sonogram to check on the baby was supposed to be done and the order wasn t even put in. I m feeling very skeptical about the care my daughter is receiving here. Let s see how much longer it will take to get some answers.
Date: 2 months ago
Review №60
Rating: 3
I have been in the er since 730pm they got me back fast then the xray done fast. Then at 803pm moved back to the waiting area and havent heard anything since. I looked on my portal and saw that the xray was sent to the doctor at 816pm I was told I would get something for the pain and never got anything. This hospital is more worried about remodeling then they are the patients.i have been coming here since the 90s and the last 10 years it has gone down.
Date: 2 months ago
Review №61
Rating: 5
Kamie and Agnes on the trauma floor were the best .. Kami help me 110% percent and I wasn t even her patient I was in the DFW area on vacation when I had a really bad fall and fractured my foot and had to have 2 surgeries so I was at Med City Arlington for about 5 days my husband helped me to bath one day but had to return back to our home town for work needless to say I hadn t been able to shower and no one offered to help for almost 3 days Kami came in a saved the day not only did she get me showered I had a clean bed afterwards she turned a miserable painful day around she s is truly a asset .. Agnes is the best she helped to make sure that my pain was managed and help me to get the necessary paperwork need for my short term disability got to the correct dept.. these 2 together still give hope that there are good people still willing to work in the hospital field . I love these 2 !!
Date: 2 months ago
Review №62
Rating: 5
Had surgery in August 2023 and was in the hospital overnight. Food was great. Nursing care was excellent.
Date: 2 months ago
Review №63
Rating: 3
Date: 2 months ago
Review №64
Rating: 1
Incredibly inept ER management. I can t believe they want to be a trauma one hospital. They are skirting medical malpractice how they run the ER. It s just a matter of time before they have deaths from their lack of care and skill.
Date: 2 months ago
Review №65
Rating: 5
Date: 2 months ago
Review №66
Rating: 1
Dr Pickel and your associates made a bad judgement call and it costed me my wife s life. Now I have to raise 3 kids on my own because of you.
Date: 2 months ago
Review №67
Rating: 1
The most disgusting hospital I ve even seen. Dirt on the walls and trash on floors, BLOOD splatter on walls, ROACHES sheets from the previous patient in the sonogram room, ( we had to request clean sheets). HORRIBLE condition! The staff and nurses were nice, but they were spread thin and understandably stressed. HCA s (who owns Medical City Arlington) net income for 2023 was $5.2 billion, compared to $5.6 billion in 2022. Their CEO made $21,315,984 yet they don t care enough about the patients to keep them rooms clean?? What about hiring more staff instead of lining shareholders pockets?! Talk about greed!
Date: 2 months ago
Review №68
Rating: 1
This place is trashy. I mean that literally. 2 different experiences over the course of the last 2 years where I had to clean the room for the person I was seeing. No bedside manner or any real medical compliance. Night doctor won t do anything and is there just as a check box. If you show up here just start planning you re exit.
Date: 2 months ago
Review №69
Rating: 2
Myself and my sister both had deliveries here. It was similar story long waits, rooms not the best shape, had to get our food door dashed. They had food of course but it was horrible. The cafeteria was a sad excuse for a cafeteria. Doctors were knowledgeable and nice just not a pleasant experience. Iv had 5 children at 4 different hospitals and it was by far the worst shape. I also want to add that the construction or parking wasn t that bad and luckily they have complimentary valet.
Date: 3 months ago
Review №70
Rating: 5
Date: 3 months ago
Review №71
Rating: 5
I was treated super well thanks it was my first visit and I have no complaints.
Date: 3 months ago
Review №72
Rating: 1
To be fair, the nurses and E.R. doctors are phenominal. The hospital and a select few of its surgical doctors dont seem to consider patients anything more than currency. Also good luck getting a copy of your medical records, having a surgical procedure adequately explained prior or speaking to anyone on the phone willing to help rather than pass you off to another department. Run from this place.
Date: 3 months ago
Review №73
Rating: 1
Incompetent like everyone else in this dumb state. Provided my medical insurance information and I m still receiving bills saying no insurance on file. Make it make sense. Outright Laziness and negligence
Date: 3 months ago
Review №74
Rating: 1
Update: DO NOT HAVE YOUR BABY HERE!!You should be prosecuted. FAKE! I can t respond but that is the fakest response ever. Your facility should be prosecuted and held accountable to the fullest. I went through years of post partum depression. After your nurses said they would come back in a couple mins and was gone an hour. Only one came back. No response to call prior. Had to push with one nurse. Kept asking for my dr while she sat and waited. I was in full active labor and shoulder dystocia!! My child was stuck!! I should have had a c section. Was never checked child s position. I m lucky we didn t die. Also, placenta left. Doctor Oladell did not fully check. Had 2 DCS after and am now left with trauma and ear tinnitus post surgery. Please avoid this disgusting place at all cost!!! Only reason I didn t prosecute was because I was too traumatized to talk about it til it was too late! OP: The worst childbirth experience ever! Nurses seemed overwhelmed and would not come to my room to help me to even use the restroom. Had to pee on a cup twice! Wound up falling down. Had to go back to the hospital later and get more stitches put in. Staff was terrible. My last nurse kept purposely coming in when she knew the baby was sleeping and would purposely talk loud because she thought it was ridiculous I was speaking low with him. She asked if dad was sleeping and I said no. She went right back to speaking loud again. Despite him being born at 940pm and even the 2 days we were there all he got were little power naps. The doctor and nurses did not catch some things and he was born sideways. Got stuck and his collarbone was completely severed. He would cry anytime we barely move and refused to let us put him down. I was robbed of something I can never get back. I hate this place!!!
Date: 3 months ago
Review №75
Rating: 5
Nurse Sam, Shana, and Destiny are awesome! Great work that they are doing in NICU! Couldn t be more thankful for them!
Date: 3 months ago
Review №76
Rating: 5
Good morning I just want say everyone has been so nice here at Medical City Arlington, the nurses Ms. Whitney,Mr. Gideon,Ms. Kamie,they re so nice,respectful,always check to make sure I m alright.Ms. Kamie came and wash me with no problem put me on clean gown. Keep up the good to work everyone.I can t forget about the ladies at the registration desk,they were the first to be nice,one lady even got me tennis balls to put on my walker so it wouldn t make noise . Thanks for all that you do!!!
Date: 3 months ago
Review №77
Rating: 1
My dad left behind his wedding band, he is 88 yrs old. I called and security keeps saying someone will call me back immediately, but they never do. They probably pawned it, or else they would return my phone calls.i went up there and spoke with security, They did not find Dads wedding band. The doctor here was sub par in my opinion. Nurses would not help get Dad off the pot after placing him on there, I had to do it myself and Dad couldnt walk.
Date: 3 months ago
Review №78
Rating: 4
Big thumbs up from me. it sucks to go but people forget its an ER and anytime youre there its literally the most important moment of everyone in that buildings life. All 5000 of them, Nobodys there to look at the flowers. It has to be tough dealing with nothing but emergencies all the time
Date: 3 months ago
Review №79
Rating: 1
I just came out of surgery and they ask me to leave. room. Besides, they made me lose 3 days of not being cared for. this cant be a hospital
Date: 3 months ago
Review №80
Rating: 1
Nurses are rude Doctor smokes meth for sure!!
Date: 3 months ago
Review №81
Rating: 5
The nurses at this hospital, as well as the doctors, are just amazing. I would choose this hospital if you have an emergency or surgery, they know what they are doing Thanks for taking care of my family
Date: 3 months ago
Review №82
Rating: 1
This hospital is not patient oriented. I was at their ER for about 4 hours on May 15. They billed my insurance a little over $71,000. I have been trying to reach them for 2 days to get details of bill but have not reached any one. Left messages with several people & no return calls. Would not recommend this hospital.
Date: 3 months ago
Review №83
Rating: 1
The staff in emergency room didn t have no bed side manners. We left came to North Hills Medical City they were wonderful thank you so much. Maybe you all forgot why you wanted to be in this field of work.
Date: 3 months ago
Review №84
Rating: 1
Terrible. I went to the Medical City in North Richland Hills at 8pm with upper abdominal pain. They did a CT scan and said I was fine and sent me on my way at midnight. They referred me to a GI specialist for follow up. I still had pain all night long and called the GI at 7am. They didn t open until 8:30. Once I got ahold of someone at 8:30, they didn t have an appointment for 3 weeks. I m still in pain now, so they told me to go back to the ER. I went back to the Richland Hills ER by 8:50am. They did a MRI that was inconclusive, and transferred me here to Arlington to see the GI at 5pm. 5pm traffic so I arrived at 6pm. I am still waiting for a room at 10pm. I was told I could eat until midnight, then fast for the endoscopy. Well if I haven t been given a room, I am not offered food according to my diet. Nurse Jose at ER check in was rude to my spouse when he was looking for me. Then another nurse I heard her say into her walky I don t know what half these people need so I told her, I m waiting on a room. She tells me unfortunately there are no rooms WHY WAS I TRANSFERRED TO A PLACE WITH NO ROOM FOR ME!? There are several people that have been here waiting longer than I. I however, have been at a hospital since 8am with no food. I feel so faint and frustrated with this brand. I recommend JPS in downtown. Don t come to Medical City. They have no business being a hospital. Plus now I have 3 hospital visit bills to pay because of the poor quality of care from the original overnight staffs poor quality of care.
Date: 3 months ago
Review №85
Rating: 1
DO NOT GO TO THIS HOSPITAL ITS NOT LIKE IT ISE TO BE BACK THEN SINCE THE OLD OBGYN AND TRUMA DOCTORS LEFT THIS HOSPITAL HAS WENT DOWN HILL I WENT TO THIS HOSPITAL A FEW DAYS AGO WAS TOLD I HAD A UTI. FEW DAYS LATER SYMPTOMS GOT BAD I WENT BACK THE DOCTOR TOLD ME HE WAS CHECKING TO SEE IF I HAD KIDNEY INFECTION HE CAME BACK IN THE ROOM TOLD ME I DIDNT HAVE A KIDNEY INFECTION MY UTI HAD SPREAD SO THEY WAS ADMITTED ME IN THE HOSPITAL WHICH WAS FINE WITH ME I JUST WANTED TO GET BETTER THE WHOLE TIME IM HERE I WAS ONLY GIVING MY ANTIBIOTICS ONETIME. THE WHOLE TIME IM HERE MY EAR STARTED TO HURT AS IF I HAD CONTACT A EAR INFECTION THE DOCTOR CAME IN TO CHECK MY EARS THE 1ST DOCTOR CONFIRMED THAT I DID HAVE A EAR INFECTION REMEMBER YALL I JUST CAUGHT THE INFECTION IN THEYRE CARE SO THEY SENT ANOTHER DOCTOR TO TAKE A LOOK THIS THE DOCTOR WHO ADMITTED ME HE KNEW THEY MESSED UP BECAUSE HE KEPT ASKING ME WHEN DID MY EAR STARTED TO HURT I TOLD HIM THE OTHER DAY THE WHOLE TIME IM IN THEYRE CARE IM NOT GETTING BETTER IM GETTING SICKER I WAS HAVING FEVERS BACK TO BACK MY EAR WAS HURTING MY BACK MY WHOLE BODY WAS HURTING THIS DOCTOR GONE TELL ME THAT THE ANTIBIOTICS THAT THEY GIVING ME WILL CLEAR UP THE INFECTION FROM MY EAR I TOLD THE DOCTOR I HAVENT BEEN GETTING ANY ANTIBIOTICS ONLY TIME WAS ONEDAY AFTER THAT THEY BEEN GIVEN ME MORPHINE AND TYLENOL THEN HE TRIED TO DEFLECT AND SAY HE ONLY WORKS AT NIGHTS HE WILL GO Check THE CHART HE CAME BACK AND CONFIRMED I HAVENT BEEN GETTING ANY ANTIBIOTICS AT THIS POINT I BEEN UNDER THEY CARE FOR A FEW DAYS AND WAS GETTING SICKER LIKE THEY WAS TRYING TO KILL ME I WAS POKED 6TIMES FOR AN IV THEY MESSED UP MY IV BEFORE GETTING THE MACHINE TO DO AN IV ON ME THIS HOSPITAL IS NASTY THEY PUT ME IN A ROOM WHERE IT ALREADY UAF SOMEONE PISS IN THE TOILET I ASKED FOR ASSISTED TAKE MY SHOWER NO ONE CAME TO HELP ME I FELL ON THE FLOOR WAS ON THE FLOOR FOR A HR AND HALF BEFORE I WENT AHEAD AND CRAWL TO THE BED DONT GO HERE ITS NAST STAFF IS LAZY I LEFT THE HOSPITAL TO GO TO HARRIS FOR REAL HELP AND YES HARRIS AMITTED ME AS WELL AND THEY SAY I DO HAVE A BAD UTI AND EAR INFECTION I DONT RECOMMAND NOONE TO GO HERE THEY WILL HELP YOU DIE ANYONE WENT TO THE TRUMA HERE HAS PASSED AWAY SINCE THEY HAVE THESE NEW Doctors NOONE MAKE IT OUT ALIVE... Dnt ask me to call yall are owned by AHA that right there told me why yall reviews are this way please everyone read the reviews it will save your life later on trust me go to hospital in Mansfield or fort worth Arlington hospitals are not like they use to be when I was going back then since the old doctors and nurses that actually care for yall and not look at there job as a check these new ones just want to get paid they dnt care about yo health at all read about AHA do your research on mca how many lives they saved back then to now that will tell yall alot btw jps is the #1 best hospital loom at there servial rates
Date: 3 months ago
Review №86
Rating: 1
Staff does not sterilize their hand held devices in between patients. So putting on gloves only to work on sick patience while touching phones and not cleaning them before moving into the next patient is unsanitary.
Date: 4 months ago
Review №87
Rating: 3
The hospital 20 years ago was better in structure it not like the one they built. I like the front designed before and they built a new huge parking garage which they don t need.The now front going to inside hospital it s like a box walked thru.
Date: 4 months ago
Review №88
Rating: 1
Horrible..
Date: 4 months ago
Review №89
Rating: 1
Definitely not a magnet hospital! Thee quality the experience the patient care hospitality is very poor lowest of the low. Walls are thin and I over heard nurses at the nurses station discussing a woman who came in after a car accident and she died , one of the nurses started laughing. How sick !!! I can go on and on about my 5 hour experience in er with rude unprofessional fresh out of college nurses. But please just do yourself a favor and go somewhere else. Please email if you have a questions I can go on and on one nurse dropped my flush and needle and was about to stick me with it after I asked her to get another one she became defiant and sassy. I m sure if I wasn t paying attention she would ve used it. Smh.
Date: 4 months ago
Review №90
Rating: 1
Must improve parking before anything else!!!
Date: 4 months ago
Review №91
Rating: 1
This hospital has TERRIBLE patient care! What a waste of time and bills to insurance. Awful, awful!
Date: 4 months ago
Review №92
Rating: 1
The hospital is very dirty, the beds have months old blood, there is a lot of dust, the nurses do not attend to an emergency in the same room, as a family member, you help your family, because the nurses arrive 20 minutes later and with rude statements about what do you want? , Im busy on my cell phone. Watching videos. Well, as nurses, they can be on the cell phone and the computer, wasting time, they have few cleaning staff (Houskeeping), the hallways are horribly dirty, the Houskeeping staff, some of them, not all of them are on the cell phone. I worked here before the pandemic and I left because With us Hispanics, the management at that time was a young dark-skinned man who was very mean to us Hispanic women. How much must they be paying Jonh Commission so that the Hospital does not close to them. This one and another one in Mensfield are terribly dirty. The hospital emerges from the emergency but the entire hospital internally is very, very poorly managed because they give the lead example of mess to those who do not know about cleaning, they give the lead of management to those who have no idea about it, and so on all the departments,
Date: 4 months ago
Review №93
Rating: 1
After coming here with a child in dire need of medical attention. They ended up sending us out saying labs are normal. The dr was so short and rude. The nurse agreed that the Dr. isn t that great and is probably missing something. Clearly something is wrong with the child. After getting home printing out labs and comparing them from cooks and here. We noticed MANY missed things on the labs that pointed to HSP disease. I m not quite sure why the dr is even a dr. She was so rude and didn t care. Why spend 12 years in school to not even attempt to help a child? It was just heartbreaking being turned around as a mother knowing something is seriously wrong. The dr was so off putting, I ll never return. And she should retire because you can tell she hates her job. I ll edit her name in here later. Confirmed he has severe case of HSP.
Date: 4 months ago
Review №94
Rating: 1
We were in the waiting room for labor and delivery for over 10 hours. It was absolutely filthy and the water did not work in the bathroom to wash your hands or the water fountain. When they finally came in to clean the trash, they did not even clean the table or floors much less wipe anything down. I was completely grossed out by this waiting area. I would definitely take this into consideration for your family members if you are looking at delivering there.
Date: 5 months ago
Review №95
Rating: 5
I cannot describe how wonderful of an experience we had here giving birth to our daughter. I was so nervous, but the nurse in my delivery room calmed every fear I was having, and took such wonderful care of me. I labored all through the night and she was patient, uplifting, and relaxed during stressful times which made me feel at peace. Everyone walked me through exactly what they were doing and cared about what I had to say. Cannot brag on them enough!! When I got up to the postpartum room, Emma and the nurse with her were FANTASTIC. The perfect people to have next to you during such a life changing time. We were so impressed with not only their confidence and knowledge, but how they made us feel important and cared for. You can tell they love what they do and they are so skilled at it. One of my biggest fears was not enjoying my labor and delivery experience due to the nurses. God absolutely answered my prayers at Medical City of having a great team who made it smooth and as enjoyable as giving birth can be. If you re delivering here, just know you are in really good hands!
Date: 5 months ago
Review №96
Rating: 1
As a parent, I feel its my obligation to let other parents know that unfortunately this pediatric hospital is not what you expect. I live in the neighborhood and thought that I can get my daughter seen and was told by the nurse that her heart problem was a symptom of the flu she had. Well weeks later and now Im scheduling a cardiologist appointment because my daughter still complains of a pain in her chest. I dont usually go out of my way to write a review but I feel the need to mention any advice that can prevent future problems, specifically with children. Seek pediatric aid elsewhere.
Date: 5 months ago
Review №97
Rating: 3
I came in on April 24 with chest pain. I have a significant history they admitted me. And the hospitalist Dr. Kumar will not take care of my pain. He sucks as a doctor if he wants to be a doctor he needs to take care of his patients, but it don t seem like he s a caring person, I don t care what the world like. Everybody is not like the world. I am a sick person I m dying of cancer on top of all the heart history that I have and the doctor does not care about his patients. I don t recommend this hospital just in case you get him As a hospitalist because he will not take care of you. He should be fired for not doing his job. I had no problem with the ER nor with the nurses or doctors in the ER. Just to let you know how fired Dr. Kumar. But I promise I will never come back to this hospital again. This hospital should be ashamed to have a doctor like that that will not take care of his patient. Dr. Kumar if you re reading this, I hope that none of your family is in the position that I am in and another doctor comes along and treats them like you have treated me. That means your wife, your kids and even you I don t wish or nobody. I am someone s daughter, I am someone s mother and you re treating someone else s family member like you re treating me
Date: 5 months ago
Review №98
Rating: 1
Went to visit family and was not impressed with this facility or faculty, whatsoever. No one to help guide you as signage is not effective. Once we got to our room, we attempted to speak with nursing staff multiple times and were told they were unavailable and waited over an hour to finally speak with someone. All around, the quality of care is severely diminished to none. Communication was less than ineffective as we were given many different responses for the same questions. No real time updates for plan of care, no information on results or those pending, very much left in the dark. Left a voicemail for the patient relations representative as we waited for nursing staff to respond. Unbelievable that they are still using COVID units and blamed covid for late food tray delivery OR NOT EVER RECEIVING ONE AT ALL. Completely unacceptable. This organization really needs to improve their standards of care and jump on board with evidence based practices of modern day healthcare. I would never allow my loved one to be cared for here. We couldn t even get a chair that was functional nor a sink for handwashing ON A CONTACT PRECAUTION PATIENT.
Date: 5 months ago
Review №99
Rating: 1
Really not feeling this hospital came in was nice I had scared my face and my lip was bleeding from when I hitted my head and my mouth had blood on my face even though it was driedI had to ask 3hrs later to get a wet towel to wipe off really not too happy I m wondering what it s go be like when I get admitted
Date: 5 months ago
Review №100
Rating: 5
Extremely professional and caring people working there. While I was there I was treated with the utmost respect and courtesy. Once I was admitted to my room it was comfortable spacious and clean. When you get fed the food is extremely good. Definitely on a par with world class hospitals. I definitely go there anytime I need to go to the hospital.
Date: 5 months ago
Review №101
Rating: 5
Date: 5 months ago
Review №102
Rating: 5
I cant thank Dr. Graham enough for his exceptional care and expertise. He played a crucial role in saving my moms life during her recent hospital stay. His dedication, knowledge, and compassion were truly remarkable. The entire experience at Arlington Medical Center was top-notch, and I highly recommend Dr. Graham to anyone seeking outstanding medical care. Thank you, Dr. Graham, for your incredible work!#theCOOKSfamily
Date: 5 months ago
Review №103
Rating: 2
Doctors and personality. The Establishment are fantastic but the parking sucks. It can take anywhere from 10 to 20 minutes to find an open parking spot
Date: 5 months ago
Review №104
Rating: 3
I want to share my experience. First of all emergency room staffs were really attentive no issues although it was a little messy the wheel chair they put me on had a lot of fresh blood and i told them . Looked like all the wheel chairs aren t being clean after each patient i understand because there is traffic of patients coming in but i recommend adding more staff to clean . Second , also the 3rd floor where i was was really dirty crumbs were all on the floor along with medical wrappers and the night shift nurse on 3/18 were just had a sour response and attitude except a couple nurses . I had previous had been on the 3rd floor in the woman s side of the 3rd floor . They were super clean and amazing staff there as well . Tony , Bri , Benjamin and the drs were amazing . Tuesday day - nurse Cheryl Hanson was my nurse. She Had neglected me and i had just gotten out of surgery. Didn t bring no liquids for me to drink . I was gagging and spitting out fluids i was 2 hours post op at this point still no liquids and was coughing spitting out and my mother was looking for the bags that hang and she just looked at me and then my mom and walked away while i was waving my arms to help me . Also , I was telling nurse Cheryl something and she walked away while i was talking and said well stop drinking so much water and left talking under her breath . Then nurse Julian took over and she was so helpful and sweet to me and finally brought me fluids asked me without me having to ask and a lot of question was very sweet . I told Julian about Cheryl , that this is abuse and neglect . I m 41 and i can only imagine how elderly people must be treated and abuse by her . I will say this . The surgery crew today were so amazing comfort me and was clean Doctors, nurses , aids all of them - amazing team. Until i got to my room today after surgery. Straight neglect and it s now 7p still have been given liquid diet ( broth) . I hope this gets to someone because it s so
Date: 5 months ago
Review №105
Rating: 1
Have had to go to this ER more times than I care to count and each time I come in, the staff are horrible, and the rooms are filthy. Last night we were placed in a room with blood all over the floor, soiled bed linen as well as a used IV catheter in the corner of the room. When the nurse was told she blew it off with faked astonishment. Not to mention the extreme lack of communication regarding my care forcing me to decide to leave AMA.
Date: 5 months ago
Review №106
Rating: 2
Anesthesiologist over 3 hours late. Ladies bathroom door in Family Reception area CONSTANTLY SLAMS CLOSED. Try patiently waiting while this door is slamming closed every 2 seconds. I contacted the Volunteer over the area and was told no repairs would be made today.
Date: 5 months ago
Review №107
Rating: 5
I received excellent care from the Staff. Dr Colvin was very knowledgeable and supportive It was refreshing to have a Doctor who didn t try to get in out as quick as possible. I was seen in such a timely manner, I will never sit for 11 hours to be seen in a larger facility
Date: 5 months ago
Review №108
Rating: 1
If I could give a zero stars I would. Came into the ER following the EMT to the hospital. My husband was taken through the ER staffing entrance and I was told to go through the ER general entrance. I walked in and while standing right in front of the registering personal, he didnt even acknowledge me, speak or even look at me due to the casual conversation he was having with the officer in charge at the ER entrence. When he did acknowledge, I explain that my husband was brought in and I needed to get to him. I have his name and all he did was look him up and he said was I need to sit and wait. Keeping in mind he still had not acknowledged me. What a disgrace of this human being. People come into the ER for a reason, an emergency.....
Date: 5 months ago
Review №109
Rating: 5
Good hospital
Date: 5 months ago
Review №110
Rating: 1
They deserve 0. Bad experience with this hospital. Find a better hospital if you are planning on delivering your baby here. If you have any complications during labor, this hospital and his doctors are not prepared to deal with them.
Date: 5 months ago
Review №111
Rating: 1
I don t know where to begin. This has to be the nastiest hospital experience I ve ever had. I mean just utterly disgusting! Unfortunately I gave birth here! When it was time for me to push there was only one working foot stirrup on the bed. A nurse had to hold my other leg. (I just thought ok whatever) once I gave birth there was some blood on the floor and the nurses were tracking it all over the floor with their shoes. (But that was just the delivery room and soon I would be moving into a recovery room so once again I just thought ok whatever.) I get to my recovery room, the nurses are now tracking blood around in there! I had to call housekeeping to come in to mop the room I had JUST been moved to! Once I was able to shower I did, and the restroom was gross!!! Hair was in the shower, on the walls, in the drain and on the floors when I stepped out the shower! There was even the bar of soap left from the last person still in the soap dish in the shower! The sink was nasty and had not been cleaned. The couch in my room was an old fabric couch that was so dirty my family had to put down sheets over the couch to sit down when they visited. It was hot in my room so I tried to adjust my room temperature but the thermostat did not work! I asked the nurse about it and she said other rooms across the floor were having the same issue and that a work order was being put in. So I had to sit in that hot room with my newborn baby for a while . I ll admit The staff was GREAT!! But the condition of those rooms are so unsanitary I don t recommend any woman giving birth here! (Also I was forewarned to not give birth here for the same reasons by someone else and I wish I would have listened! ) Now I m forewarning whomever may be reading this!!!
Date: 5 months ago
Review №112
Rating: 1
Bunch of meanies in here. No one cared. Only coming back if I get really hurt bad again and I m close by.
Date: 6 months ago
Review №113
Rating: 1
Terrible customer service and Terrible staff! No compassion or care ! They are all rude and very unhelpful. Once discharged no one will help you! You just get put on hold for 30 minutes and transferred all over the place. Staff fails to give you all the correct paper work and information.
Date: 6 months ago
Review №114
Rating: 2
Sprained my ankle and I could barely walk. The nurse at the triage was rude. She kept walking ahead as I struggled to keep up. She ask another nurse did you see that lady? Then the doctor came he was nice he recommend giving me pain meds Right away. The nurse hesitated and asked to see my foot if it was swollen. I had to pull my sock down which caused me pain. I had to sit in pain through xray and come back to ask another nurse where my pain meds were. She then proceeds to give me a shot which the doctor never stated. I had to remind her that I want what the doctor stated not what she chooses. She tells me the doctor will have to order it in. She finally comes back with my medicine. I just find some of your nurses have no empathy for anyone.
Date: 6 months ago
Review №115
Rating: 1
So bad
Date: 6 months ago
Review №116
Rating: 5
Date: 6 months ago
Review №117
Rating: 2
I was there last night because of trouble breathing and chest pains, coughing up flem from having pneumonia and the only care I received was if all the patients I saw in the lobby, with IV carts and a needle in arm like myself waiting to see a doctor, which WE never did , felt treated like a herd of cattle... Totally unacceptable care for a hospital with all the renovations going on to just patients money without proper care and send them away the same way they came, with an excuse for not properly caring for people.
Date: 6 months ago
Review №118
Rating: 1
DO NOT GO HERE Keep driving to the next one. This hospital is the most embarrassing thing I have ever witnessed. I currently have a family member here and not one nurse has taken care of them in four days. They haven t asked if they have eaten or if they have peed or gotten out of bed. Nothing. They come in, they give pills, and that s all you see of them. They don t even lift the sheet to see if the IV is running or check to see if they are giving the pills to the right person. The imaging department takes two days for an MRI or Echo. The excuse is always we re short staffed . We sat in the ER for over 36 hours waiting on a bed. When we got to the floor it wasn t any better. After they screwed up the discharge, I asked to speak to the house supervisor. She says she s going to get a physician to round no doctor.. It s pathetic. And don t even bother leaving a response telling me to contact a patient advocate. The only patient advocate I m calling is CMS on Monday when they open.
Date: 6 months ago
Review №119
Rating: 1
Extremely disorganized in the ER room. Record keeping and communication amongst staff and doctors is not present. This is a residence hospital meaning the majority are all students that are just starting their career. This hospital needs to advertise that. It is absolutely the worst hospital I have been to.
Date: 6 months ago
Review №120
Rating: 1
Mother in law was transported here at 3:30am for a possible stroke. One here we were told that she had pneumonia but because of her confusion & altered mental status that a stroke could not be ruled out. She was given TKN clot buster and we were told that due to that medication she would need to monitored and sent to ICU for at 24 hrs. As of this it is 6:50PM we are still in the ED waiting for an ICU bed. Highly recommend not coming to this hospital
Date: 6 months ago
Review №121
Rating: 2
My mother in law is 85 and has lymphoma. She was admitted to Medical City Arlington on Friday evening with pneumonia and Saturday morning she tested positive for covid and its only Monday right after lunch and they are discharging her already. What kind if hospital is this??? Her case worker said oh everyone with covid goes home quickly, age doesnt matter!!!! Wow!!! I dont think they care about their patients I think they want her gone cuz they wsnt her bed
Date: 6 months ago
Review №122
Rating: 5
Date: 6 months ago
Review №123
Rating: 1
The Medical Staff at this facility stated that its Hospital Policy to withdraw life support from a patient in no more than 4 hours after it has been determined that the patient shows no signs of brain activity. They then went on to say that Hospital Policy overrides any state law in regards to Health Care. To be sure I contacted The Texas Health and Human Services Commission ( which oversees health services in the state) and in the first sentence of their reply it said the following ( Mr. Rico, No, hospital policy does not override state law. In Texas, state law would take precedence over any individual hospitals policy. The Texas Advance Directives Act provides the legal framework for how decisions regarding life-sustaining treatment should be handled.) When I brought this to their attention they called the police on me and continued with removing life support and letting my brother pass away. Its no wonder why their lawyer refuses to answer any of my attorneys phone calls or emails. The medical staff was by law required to give me a 25 days notice of their intent to withdraw life support. When this happened the first time they gave me a 2 hour and 50 minutes notice. When all was said and done my brother who had healthcare coverage died and was never given a chance to recover. I wouldnt recommend that anyone ever come here if they expected to receive professional healthcare.
Date: 7 months ago
Review №124
Rating: 2
Nurse was great. Doctor uncaring and rude . Acted like I was bothering him
Date: 7 months ago
Review №125
Rating: 1
my son got sick and went in. They admitted him into the hospital. The sad thing is he was moved so many times he was in the emergency room. Did they moved him to a private room? He was only in the private room only for one day did they shut that area of the hospital down and moved him back downstairs towards the emergency room where the orthopedic section was at he went in and he had a punctured, lung and pneumonia. The nurses were very nice but they did not get my son assigned language interpreter after I requested for them to get him one my son was so upset that he couldn t understand what the nurses were telling him that he walked out of the hospital still having pneumonia and a punctured lung after being there for three days when they call me from the hospital to ask where he was at, I told them to he walked home. He was upset one because they kept moving him from room to room and two because they did not get him assigned language interpreter that was against his ADH, right s.
Date: 7 months ago
Review №126
Rating: 1
So my boyfriend just left that hospital er department he went in for high blood pressure and instead of treating him for high blood pressure they treated him for pain so the doctor that treated him gave him a steroid shot the doctor who treated him his name is Noah beggs my boyfriend was totally mistreated by this doctor he assumed I guess that he wanted pain medication which was totally not the case. I do not recommend anyone to go this hospital because they just treat you totally unfair I thought if you go to the er they are supposed to help you and attempt to fix the problem not treat you like an outcast that doctor did him wrong no matter who you are you are supposed to do your job and not cause more harm or prescribe someone a steroid for high blood pressure this hospital really needs to get it together and stop judging people for coming to the er
Date: 7 months ago
Review №127
Rating: 5
I cannot say enough good things about the hospital and staff! Everyone was so accommodating and made the time my mother spent there a great experience! Thank you to Dr Jani as well for his care and concern. The volunteers are incredible as well.
Date: 7 months ago
Review №128
Rating: 5
Life can always come around full circle and be a blessing and humbling , Im a current employee at Medical City of Arlington but became a patient here recently and when I say the care and professionalism was awesome from the ED admission all the way to my room On 4 north. Doctor Satani was my admitting doctor and his compassionate care and excellent experience and knowledge was just what the doctor ordered he listened and did what was best for me and my care and got me well in no time I m blessed to have had him as a doctor and this was not his only time being a blessing to me he has been my mothers doctor several times and when I say the best care and experience and so educated and care about your safety and wellbeing each time and he never seems to surprise us we always know we are in great hands with him and the staff, for that me and my family will forever be humbly grateful and thankful. I would I like to also thank my night nurse Mrs. Shelia Mixon she was awesome sweet , kind , professional , just full circle awesome she is the definition of what the word NURSE means and that s the best feeling to have when your sick and away from your kids and family she made me feel safe and like my care was top priority so too her a great big thank you and wishes of many blessings for her. To my ED NURSE AND PARAMEDIC YALL ROCKED AND TO 4 NORTH MORNING STAFF GREAT JOB AND THANK YOU GUYS SO MUCH !! Monique !! ( Patrice Glover)
Date: 7 months ago
Review №129
Rating: 1
Signed up for the maternity tour a few weeks ago, drove 30 min in tonight for the 6-7pm tour to only be told by a security guard at the front that nobody showed up for the earlier tour, so they cancelled. They re bad at communicating, sometimes they don t call. This is the last thing I want to hear about a hospital I m supposed to trust with not only my life, but my unborn child s. I am disgusted by this total lack of regard for your current/future patients. How can we take you seriously if you can t even communicate to your prospective patients? I m glad I came to see for myself before I m disappointed during labor.
Date: 7 months ago
Review №130
Rating: 2
The doctor I had, Jessica, was going to send me back home when I was at 4 cm and IN pain and my heart rate was up until this male doctor (savior) popped in the room and told her that im in pain and my heart rate is up and telling HER that I am in LABOR. She was just rude the whole night and didn t even give any words of comfort just pop in and out. I had a 4 degree tear and NONE of the doctors during that time checked up on me or even gave me STOOL SOFTENER before I left. All I can say I felt very neglected , and still face issues with my tear up until this day since November, this was the worst pregnancy and labor and medical help I have ever recieved just because I have Medicaid and I felt so little. The nurses HOWEVER at medical city, hands down to them for having waaayyy more compassion annd suppper helpful. And they re the sweetest both emergency, delivery and baby and mom room.
Date: 7 months ago
Review №131
Rating: 1
Nurse had a horrible bedside manner and was rude to my family. Yelled at my mother for leaving the room to find the cafeteria. Told patient and family that they should just sign a DNR for my dad and get it over with. That nurse doesn t belong in a field where she has to deal with people at all.
Date: 7 months ago
Review №132
Rating: 1
Most incompetent staff I have ever experienced. Unorganized and have no clue as to treatment.
Date: 7 months ago
Review №133
Rating: 3
Awesome staff of nurses and techs went above and beyond expectations. Always checking that you had everything you need. Now about the doctors that are contract employees of HCA (the company that owns all medical city hospitals) . These Drs abilities are highly questionable. They have drank the corporate Kool aid. Its all about the bottom line not about getting the patient well. My recommendation is to stay out of any HCA facility. I apologize to the nursing staff for the 3 star rating , your doctors are dragging you down.
Date: 8 months ago
Review №134
Rating: 1
This second time in 2 months I have been here with my daughter...last time we left after waiting 4 hrs not being seen and we are about to leave again. This place is hot mess. People have went back and left that after us. Im daughter is in agoney and we just sit...and sit...sit. I will not come here again!
Date: 8 months ago
Review №135
Rating: 2
Last night, I had to go to the emergency room and was surprised by the condition of the room and the waiting area. Both areas were not just filthy but they were a health hazard. The room I was in was not cleaned from the previous patient. On the floor underneath my chair was a band and a plastic cap with blood on the tip that was used to draw blood from the previous patient. After the nurse drew my blood, they left the used supplies on one of the machines. The thermometer covers that are placed on the thermometer before your temperature is taken were lying on the floor. Rather than discarding the cup after the nurses filled the necessary vials of urine, they left it on the table with an open hole on the lid. In one of the trays, there were open packages of supplies that had been used on the previous patient. Ive been to the ER a few times in the past, and these areas were always well maintained. Im very disappointed in MCA. On a positive note, the nurses, techs, & staff were amazing!!! I was treated with so much care and compassion.
Date: 8 months ago
Review №136
Rating: 5
Had the misfortune to catch pneumonia and ended up spending 8 days in this resort complete with room service and all the antibiotics I could ever want. They did save my life but if I ever see them again, it will be too soon.
Date: 8 months ago
Review №137
Rating: 5
Ive never been hospitalized for an extended period in my adult life. It was a scary and overwhelming experience. My care team was absolutely fantastic. Thank you to Melanie, Dee, Tasha, Dana, Imma, Caren, Kaitlyn, and Kim the Trauma Queen! I feel bad because Im groggy and those are the only names I can remember. Every single one of yall took time to help me and care for me in ways I didnt even know I needed. Yall didnt just help me physically, yall all cared for me. Yall are heros and thank yall for saving my life and keeping me sane and calm during one of the scariest times of my life. I am forever grateful to yall for your care and your kindness.
Date: 8 months ago
Review №138
Rating: 1
One of the ladies behind the monitors who was checking my info after check-in tried to charge me $433 again even after I had already paid that a week ago. When I asked her if my card was on file and whether that had already been paid she said that it had not been paid. I am glad I decided to check my statement and stop her before she could charge me. This is unacceptable how can you not have that kind of information on file?
Date: 8 months ago
Review №139
Rating: 1
If I could give -0 I had the flu with a extremely high blood pressure never got any flu medicine they gave me pills for a cough and pain which lead to me having to go back to the hospital at Arlington memorial where it was too late to get the tamaflu the nurse VICTOR WAS VERY HEAVY HANDED IN THE 2 shots I got which put a bruise on my left shoulder and it s still painful THIS IS THE WORST HOSPITAL IN ARLINTON AND I WILL BE FILING A COMPLAINT AGAINST THIS HOSPITAL FOR NEGLIGENT DONT COME HERE IF YOU HAVE THE FLU ALSO I WILL BE MAKING ALL THIS KNOWN ON SOCIAL MEDIA IM LOSING WAGES DUE TO LACK OF SERVICES AND MY BLOOD PRESSURE BEING EXTREMELY HIGH
Date: 8 months ago
Review №140
Rating: 5
I wanted to state how awesome this place was to me the last couple of days from the ER to a room stay for a few days. The nurses, techs, & staff were amazing!!! I was treated like a human-being with so much care and compassion. God bless you alls lives with much abundance! Continue to serve with purity in your hearts and God will bless you! Thank you it was greatly appreciated!
Date: 8 months ago
Review №141
Rating: 1
They are the slowest hospital I have ever been to.
Date: 8 months ago
Review №142
Rating: 1
This place needs to be sued! They sent a massive stroke patient home after 10 days, they did NOT do therapy with her, they sent her home, knowing there wasnt anyone to care for her, and she can not care for herself. Her case worker didnt do anything for her at all. At other hospitals they get the patient up and try to do therapy, this hospital did NOT! DO NOT SEND YOUR LOVED ONES TO THIS HOSPITAL!
Date: 8 months ago
Review №143
Rating: 4
Just wanted to give a quick shout out to Allison & Kyla, up on floor 2, and how helpful, respectful, sweet, calming, and dignified they treated my mom.
Date: 8 months ago
Review №144
Rating: 5
Went there due to me being pregnant and was experiencing very bad cramps . After I receive my diagnosis ,they prescribed me medsZ I went to picked up my medication and was told that the medication they prescribed me for pain ( naproxen ) could have harmed my baby . Why would the er prescribe me medication knowing I m pregnant . I m glad a nice pharmacist paid attention other wise idk where I would be . EDIT : ny birthing experience was WAY better . The nurses CARE , the surgical team care ! I would 10000000% give birth here again . Because if the woman s center I changed my review .
Date: 8 months ago
Review №145
Rating: 1
LADIES!! DONT DELIVER YALL BABIES HERE BAD EXPERIENCE EVER .. I DO NOT RECOMMEND THIS HOSPITAL THEY ARE SO RUDE AND DONT CARE AT ALL.. SMH WILL NEVER DELIVER HERE AGAIN
Date: 8 months ago
Review №146
Rating: 2
Sitting in ER, over three hours and can t put us in a room because of staffing issues. While the nurses are sitting here texting on their phones.
Date: 9 months ago
Review №147
Rating: 1
Been present in the waiting room for a family member for the past 10 hours and no one s cleaned the waiting room.
Date: 9 months ago
Review №148
Rating: 1
My daughter has been in recovery room waiting on room for over 8 hours I was told she had a room but it needed to be cleaned at 7 its now845 still waiting I know I will not be back
Date: 9 months ago
Review №149
Rating: 1
12/22/23 I would give no stars if I could. I have been here so far for over 6 hours, and for the majority of those hours, I have been sitting in the lobby with an IV in my arm waiting for results. A girl who was here less time than me just left, and the lobby is almost empty, yet I am still waiting while watching them call peoples names who left! I shouldve gone to Baylor because THIS is ridiculous a guy just asked them to take his IV out because hes SICK of waiting as am I. 3:30 a.m., they call me back for a chest X-ray! I was supposed to be waiting for discharge papers. Even the radiologist said Ive been here LONG. Theres blood in my IV Ive been here so long. They even tried telling me they called me and I was not in the lobby! I have been in the same seat for hours. I will not be back, first and LAST visit! Update: After my chest x-ray, I sat in the lobby another 2 hours. There were only 3 other people in the waiting room with me. I left around 6 am! 930pm-6am, I sat in the ER .
Date: 9 months ago
Review №150
Rating: 1
I went in with a broken neck. They made me feel like I was just there for pain medication. They gave me a shot of Cortisol and told me to go to a Chiropractor. Dr. Tolhurst in Flower Mound did dic replacement.
Date: 9 months ago
Review №151
Rating: 5
I start a heavy pain during my shift in my job, and when I arrived to medical city alliance they make me feel safe and care. Wonderful people, very kind take my health very seriously. They transfer me in ambulance to medical city Arlington and the care no change. All Doctors, nurses, all personnel I pray God to blessing your life like you all bless mine. Thank you. Thank you Dr Satani
Date: 9 months ago
Review №152
Rating: 5
Date: 9 months ago
Review №153
Rating: 2
You go to emergency room for one thing. They check you out. But, then they dont tell you whats really wrong with you. Why? Doesnt that defeat the whole purpose of going to the hospital?
Date: 9 months ago
Review №154
Rating: 1
How would one file a complaint on a doctor for an expectant mother? Should I reach out to the Ethics Compliance Coordinator or call the Ethics Line?
Date: 9 months ago
Review №155
Rating: 5
Date: 9 months ago
Review №156
Rating: 1
Stay away from this place. Stay far away if you value you or your familys lives. If I was shot in the parking lot I would not go here for treatment. None of the staff communicates with you but they dont seem to communicate with each other either so I dont think its personal. Just standard operating procedure at this place. They will ignore you and heaven forbid you need help during shift change at 7pm or 7am. Nothing happens during shift change and you will hear constant excuses about it. And if you come on a friday you will be here all weekend because all doctors have those days off and you have to wait until they get back just to ask for an aspirin or gasx and then it will be 4 hours because they dont have it. Luckily there is a walgreens down the street. The rooms are filthy and rarely cleaned. Dust falls from the ceiling onto peoples open wounds. I would not even send my worse enemies here. Go to JPS or anywhere but here.
Date: 9 months ago
Review №157
Rating: 1
I received a message of an appointment that was scheduled in the afternoon just to show up and was told it was going to be done over the phone. Great way to waste everyones time when they couldnt mention a simple detail in their automatic text messages.
Date: 9 months ago
Review №158
Rating: 1
Do not bring anyone to this hospital that is your relative. They take and choose administrators over surgeons over road the surgeon decision to decide my mother would be forced to stay for 2 more days at the hospital for isurance money and tried for for 4 days and got the doctor to say yes to isurance fraud then tried to uses the Cardiologists to still to keep her there the other doctor said she could go. They force my mom to stay 48 hours beyond what she needed for and basically so they can charge up her insurance company. Any hospital that does things or otherwise like that does not need to protect anyone. If you have family there move them asap and take them to a less greedy fraudulent place any one says we need more isurance money aka fraud from said patient keep her here for this amount of time. While they get money and milk it commits fraud. Any doctor that agree commits fraud.... and did to on purpose. To bad they did not know i could hear them your my name here milk money for the isurance company as I was listening... to the hole thing
Date: 10 months ago
Review №159
Rating: 1
My friends daughter give birth in the womens center and the building was dirty the lobby floors had blood and dirt. The administration is very poor for not addressing these issues. Stay out of here.
Date: 10 months ago
Review №160
Rating: 2
I understand that we are in the ER which can be busy at times but there is no reason as to why the ER nurses administered medication to my elderly grandmother, who was in the middle of a seizure and was not in her right mind to accept nor reject medication and did it without my mom present who was in the waiting room because they told her she could not come to the back because my grandmother was not in a room yet, but was in a room the whole time.... make it make sense. And when my mom asked why they gave her medication they wouldnt answer her and just left the room entirely only for a new nurse to come in without answers either. Then the new nurse came in and was completely rude, and told my grandmother to straighten her arm which was bent and shoved her arm straight and actually hurt her more. This is why we go to Arlington Memorial, the staff there actually treats patients with respect... I honestly wonder why some of these people choose a profession that helps people when they look so bothered. Oh and how does a hospital run out of pillows......
Date: 10 months ago
Review №161
Rating: 5
Highly recommend to anyone in the Arlington / Grand Prairie. Took my son to the ER last night and didnt have to wait long but most of all the staff was great, every single one of them. From the nurse to the doctor to the registrar to the CT technician. They all took great care of my son who was in terrible pain and that I appreciate so much! THANK YOU!
Date: 10 months ago
Review №162
Rating: 5
Fast, efficient and friendly service. Cafeteria was ok. I was surprised to see chick fil a nuggets for breakfast. Unfortunately, there was no dipping sauce. However, prices weren t bad at all. The hospital even calls the day after surgery to check on their patients.
Date: 10 months ago
Review №163
Rating: 1
Found A Hair In My Food Just Know
Date: 10 months ago
Review №164
Rating: 1
Do not go here! Worst service I ve had. I had a UTI and developed sepsis. I could not fend for myself and for the nurses and techs abusive, racist, immoral, and unethical. How they get away with treating people without any empathy I just don t understand. I ve had techs ask me if they could take my blood pressure over my IV. I ve had nurses get mad and argue with me when I asked for water. The kind of people that will do the wrong things when not watched are working here. They do not care about your dignity as a human being. They will treat you like trash!
Date: 10 months ago
Review №165
Rating: 1
I have had the absolute WORST experience with Medical City Arlington. During my pregnancy I went to their maternity triage center twice. The nurses acted as if I was a huge inconvenience. In fact my husband and I could hear them talking at the nurses station about wanting to tell the next patient that they were full (they were most definitely not full). We also heard them say that some of the on call doctors will turn their pagers off so they can avoid taking patients. The nurse struggled with my fetal monitor and blood work. Fast forward to the day I delivered. Again, most of the nurses seemed absolutely over it. This was our 1st baby and just not a pleasant or welcoming place to give birth. When they broke my water it hurt and when I expressed this they said well it shouldn t and left it at that. The nurses and ob on call were pushing for me to have a c section but thankfully my ob was on call and came in just in time so I was able to deliver naturally. The cherry on top is their HORRIBLE BILLING DEPARTMENT!!! We made a 400 dollar payment before leaving the hospital and they have lost it. They don t know where it is. I have called every number available, sent banking statements to them etc. mostly I am told they just don t know or it isn t their problem. I have asked to be connected to some type of manager but every-time I get transferred the mail box is full or that department says it isn t their responsibility.. and the cycle repeats itself. It is now November I would love for someone to reach out and help me with the MAJOR problem. You can t just take a patients money, lose it and offer no solution. I would caution anyone from doing business (because that s what it is) with this establishment.
Date: 10 months ago
Review №166
Rating: 1
I usually love bringing my kids here when they was sick but I just had an practitioner (Kevin Czerwieski)verbally said he gone prescribe something then I notice he did not called and spoken to someone first response they don t prescribe for 4 years old which is an lie then the next answer was that the practitioner he don t perscribe then what was the point of seeing her which he wasn t the orginal person who saw her waste of time and I m reporting this visit to health insurance as well I was not pleased with the responses and the lack of honesty from the start plus I drive 30 min to the hospital knowing that they always give great service today have changed my mind completely
Date: 10 months ago
Review №167
Rating: 1
Nurse and food were great! No support for nursing staff. In room for 5 days bed linens weren t changed, room wasn t cleaned, nurses had to deliver food , no towels provided. What has happened to the overall care for patients. The nurses are trained to care for the patients not do all of the normal support staff duties
Date: 10 months ago
Review №168
Rating: 5
I have a relative hospitalized, his illness is delicate and requires a lot of care and patience. The times I have gone to see him I come calmly, because he remains in good hands, the nurses have done a good job, the doctors, the entire team THANK YOU TO THE DEPARTMENT OF CARDIOLOGY, HENNURS, TYLOR, NOEL, AND GRISELLE YOU LEARNED FROM NOEL... In I really thank you for being so patient and professional, we need more nurses like you without fear of success. And the kindness of Iveth, the human resources manager, is also appreciated...
Date: 10 months ago
Review №169
Rating: 5
Betty drove us to the emergency entrance while it was cold and rainy. She was super sweet and made the day better. Thank you to the valet for working hard in the cold weather!
Date: 10 months ago
Review №170
Rating: 1
I don t reside in Texas nor have I ever recieved medical treatment there. However, I continue to receive bills for someone with my same name from Medical City Arlington. I have called to correct this (wait on hold forever every time). They always say that they fixed it, but I ve been getting these bills for over a year. Their billing department really needs to get it together. Not to mention, it gives me the ability to log into this persons account, which I haven t done, but I assume if I did I would see HIPPA protected info for this person. Seriously, what the heck?
Date: 11 months ago
Review №171
Rating: 5
I have been to Medical City Arlington multiple times this year and every time they are so friendly, they genuinely listen to you, talk you through what the plan is for the day, and never make me feel like I m exaggerating or over the top. That is so important to me and I find their staff to be very patient as well! If you want attentive care, do not hesitate to come here. The only downside is that it gets swamped sometimes and there can be long wait times for results. But that s to be expected from a hospital.
Date: 11 months ago
Review №172
Rating: 4
I m 31 weeks pregnant I wasn t feeling good so I went to Emergency maternity and delivery. The police that was working front desk was rude!! The nurses and Dr was very nice
Date: 11 months ago
Review №173
Rating: 2
The more and more my reviews get removed at these for profits and none profits it makes feel like you all are treating me like Brittany spears but I am Angela Michelle Vaughan
Date: 11 months ago
Review №174
Rating: 1
I would never go back to this ER because they had me going up and down for my baby newborn screaning saying they dont do that there , twhen they had me scheduled there so I went up to the office and some lady who does the hearing test goes up there we started having a conversation about it , she tells the supervisor named JENNIFER that I screamed at her telling her to get away from me and I did not want her doing my baby hearing test when ever I never told her anything of that my husband was right next to me and he heard everything, even the security said I screamed at her also when that never happened because I did not have a conversation like that with the security there accusing me of false statements so I will never go back there again !!!! They disappointed me !
Date: 11 months ago
Review №175
Rating: 5
This has been my mothers first time at this hospital and it has been the best hospital experience we have ever had! From the ER! To the ICU every single young person we came in contact was full of love, attentiveness and care. They all have such an angelic presence to them. I remember their names here goes in the ER: Darci, Zack, Keeven (sorry if spelled wrong), ICU EVERYONE BUT THESE ARE THE ONES I ENCOUNTERED IRVING , JACLYN, MARICELA, LAUREN, TCU student Katelyn I believe And my mom loved JOSH as well . All the DRs DR Santani and the podiatrist didn t catch his name everyone has been absolutely TOP TIER. I ve never left a review on a hospital before but my God . God bless each of you -Thomas Family
Date: 11 months ago
Review №176
Rating: 1
DO NOT COME HERE IF YOU NEED EMERGENCY MEDICAL ATTENTION. I came here with my aunt for 5 hours! She was put in a room and they ran a EKG and ordered for a X-ray but she never got her X-ray and was never told her results from the EKG. We sat four hours waiting for someone to come. We tried to call for a nurse and they looked at us and immediately walked away and never came back. Another nurse said they would get someone and never did. We finally left only to find out the night doctor signed off that he had seen her, but never once did he come and talk to her. How can we trust his care of he lies about what he s done. I get they re busy, but if you can t take of one person efficiently than how can you take care of everyone else. Not to mention there was a very sick child in the waiting room that on the entire 5 hours was never seen. A man was ranting on the phone how he was there for hours and was never seen either. DO NOT GO!!!
Date: 11 months ago
Review №177
Rating: 5
TOTALLY AWESOME
Date: 11 months ago
Review №178
Rating: 5
Date: 11 months ago
Review №179
Rating: 1
My mother had to have partial hip surgery.She has been sitting in bed since surgery 6 days ago, no one will walk her,bath her,help her use the potty. I have been here 24 hrs aday,I cant imagine how they treat people with no family here.I went to admin office, they have it locked so you cant file a complaint, I got a phone number patient advocate Mrs George no call back. I would not bring my dog here. Another lady hear me talking on the phone and told me her mother had the same problem hip surgery no help. So this is not only me. I will never be back and would not bring my dog here. They drop the ball on everything. Now my mother is in worse shape because of there neglect. I will be filing complaint DSHS and anywhere else.
Date: 11 months ago
Review №180
Rating: 5
I dont wish to show up at the er. But I get anxiety when my phone wont charge around certain people using TMobile. I use assurance and I really appreciated you guys care today.
Date: 11 months ago
Review №181
Rating: 5
Dr. Rob Weaver is absolutely one of the BEST Anesthesiologist at Medical City Arlington that I have ever encountered! If you need an epidural please request Dr. ROB WEAVER!! He is extremely compassionate, direct and gentle to the touch. You want be disappointed!
Date: 11 months ago
Review №182
Rating: 3
The doctor that help me was great and very caring. But the nurses no they were rude n talking bad about patients.and this is the er area BTW
Date: 11 months ago
Review №183
Rating: 4
Date: a year ago
Review №184
Rating: 1
This location is horrible. I brought my brother in for sickle cell pain and he was treated very bad throughout the visit. The nurses couldn t get an IV in him and had him get a sono by a man named Landen who was very unprofessional. He rushed my brother during the whole process, mocked him about his pain, and laughed in his face. I have been trying to reach corporate to file a complaint against Landen, however I m not able to get in touch with anybody. After a failed sono IV attempt Landen then proceeded to blame my brother and he lied to all the nurses telling them that my brother had pulled his IV out intentionally. That caused me to get hostile with the Lead Nurse Erin because I heard her make a comment saying well if that s how he s going to act he can stay in pain . I ll give her the benefit of the doubt because she listened to her lying coworker Landen. Landen from Sono needs to be dealt with and I will not stop until he is.
Date: a year ago
Review №185
Rating: 1
I was admitted to this hospital for day with a chest pain. Dr. Jani Tapan was my cardiologist they did an echo and stress test. They discharged me and told me everything was fine. I went to my cardiologist he looked at the tests and told me I was diagnosed with HCM, but Dr. Jani Tapan never told me I had it when I left the hospital. To me, this is a bad impression on the Dr not to tell me and this is my life.
Date: a year ago
Review №186
Rating: 1
My husband is currently in this hospital and it is by far the worst experience we have ever had.
Date: a year ago
Review №187
Rating: 5
Medical City Arlington has been such a blessing to my family and I. We just had our daughter there and it was as my wife put it, The greatest experience I have had delivering a baby! This is our 5th child and again we have been so blessed by the LORD to meet everyone here and to deliver our child. May the LORD Jesus Christ bless this place 1,000,000 fold.
Date: a year ago
Review №188
Rating: 5
I called to schedule my annual women s check and Candace was so wonderful. She was so friendly and nice. It is such a pleasure when calling to get assistance and you have a person on the other end as kind as Candace. She was patient with me while I looked at my calendar for me to see what day worked best for me. I appreciate her! Keep smiling!
Date: a year ago
Review №189
Rating: 4
Date: a year ago
Review №190
Rating: 1
continued from another review: At around 11 a physician s assistant with the GI department came by. She advised that there was a GI doctor there and didnt know why I was sent to that facility! She said that she would try to find a doctor to come in to do my procedure that day or the nest day at the latest. Not 20 minutes later a social worker was in my room asking me to sign another transfer order. I am livid, I refuse, I advised that if I am changing facilities that I was leaving in my own vehicle and would be going to Fort Worth to Texas Health Resources. She said she understood, and she would talk to the charge nurse and get back to me! 1 pm came and went 2 pm came and went. Around 1pm I ask for pain meds again and I am told that the doctor order Tylenol( I cant swallow and you order Tylenol) When I questioned the nurse she says yeah I know but this is what he has ordered, I asked to speak to him, but wasnt allowed to. He instead orders all the same test done the night before. including one that makes my body forcefully attempt to vomit. Remember I cant swallow, nothing goes up or down. At 3pm I asked for my nurse again, again I ask for meds for pain again I am told nothing is ordered but Tylenol, which I cant swallow. I advised my nurse that my husband was on his way and I was checking myself out AMA and I would be going to Texas Health Resources. Finally, a charge nurse magically appeared, she said that a GI doctor had agreed to come in and do the procedure, they just had to work out his Liability insurance since he was technically on call. My husband arrives about 645. Still no procedure. They said that a room was ready upstairs, and we could wait for the procedure there. I asked when the procedure would be, and she called the doctor and said 830. I agreed and was transferred up to the 4th floor. On the 4th floor I was greeted by the floor charge nurse and house supervisor that may not be her title, but she apologized and assured me that I would be taken care of. At around 930 I was taken down to the procedure. I was greeted by a wonderful anesthesiologist. We had to re-do my IV and a wonderful and very apologetic GI doctor. Neither could explain why it took everything that it did to get it done but it did. They kept me over night, ordered a swallow test to confirm I could eat. I was released at around 2:30pm today 9/20.
Date: a year ago
Review №191
Rating: 1
Transferred from Weatherford. Upon arrival at 245 am, I am placed on a gurney in the hall, with no privacy being stared at by several other patients. Two of these patients were there for blood draw to confirm DWI for Arlington PD. I was seen by the doctor and advised that they were going to admit me, and a GI specialist would see me on the floor. I waited, and waited, and waited at about 500 am, I ask if I was being transferred to my room and told not anytime soon. She asked was there anything she could do to make me more comfortable, and I said yes, find me a dark room. I was then placed in a room in the PEDI ER area. At 645 Iwas beginning to get very nauseous and my pain was getting bad again. Last meds had been given at arrival. I pressed my call light, and it took 15 minutes to get an answer and I asked my nurse for meds and to get up and go to the rest. She said OK she be right back. At 745am I asked again for pain meds and restroom and my daytime nurse very rudely explained that she had just got there, and she would look into it. At 845, I detached myself from the Pulse ox and blood pressure monitor and walked out of room and the daytime nurse and another staff member where there laughing and cutting up talking about everything, but patient care and I interrupted them and ask when she was going to do her job and help me to the restroom and get my meds. She yelled at me to go back to my room, and I refused. I said I was going to the restroom if she would tell me where it was. She yelled at me again to go to my room and as I turned around, I found a restroom. I came back out and demanded to speak to a charge nurse. Then suddenly, I was taken to another ER department room. I was given my meds and told I would be in there until the room was ready. It is now 930am.
Date: a year ago
Review №192
Rating: 1
Date: a year ago
Review №193
Rating: 1
I broke my leg and needed surgery. My first night in the hospital, the nurse only gave me muscle relaxers. Second day, anytime I pressed the call button, it took 30 minutes to answer, and another hour to show up. They take so long to help and the help they give is so minimal.
Date: a year ago
Review №194
Rating: 2
Had my wife in there for 5 days! ER did not really know how to diagnose her. When she got to her room, they started giving her meds even after i gave them her most recent medication list. Was making her worse. After being discharged they sent prescriptions to a pharmacy we havent used in15 yrs. Again fryhey never asked us what pharmacy to send her meds to. They would do vital signs the 3 to 4 hours later give her meds, sh should be check vital signs then you know what meds to give her immediately. Never going back, from a list in the system from 3 yrs ago
Date: a year ago
Review №195
Rating: 5
I highly recommend using this facility for your medical needs. Ive had several procedures at this facility over the last year and I couldnt be happier. The staff was great and always available. They always went out of their way to make sure I was cared for and comfortable during my stay. The food was always hot, tasty and on time. I have been to hospitals all over the world and this facility is number one, by far.
Date: a year ago
Review №196
Rating: 3
Date: a year ago
Review №197
Rating: 1
Wouldn t even take a splinter out of my foot. Unnecessary testing I ve had over this splinter 2 CT scans, 1 xray, 7 viles of blood drawn, 1 EKG, urinalysis, an Rx for Tylenol, Rx for hydrocodone (never asked for pain meds). They tried to give me Tylenol in the ER. declined. The person doing the EKG took my entire breast out of the bra. Did NOT consent to that. The medical system is completely broken. And I still have the splinter. Limping around with a swollen foot.
Date: a year ago
Review №198
Rating: 4
This place seems to treat me better than Arlington Memorial, but man everybody in this lobby can smell somebodys dirty buthol3
Date: a year ago
Review №199
Rating: 1
It was horrible they neglect you I had air in my line and it turned red and said air in line please close clamp so I tried to call them and tell them they ignored me 2times I had to snatch the iv out myself so I wouldnt die this was 15 mins ago and no one has yet to come see about it. I came for chest pain because I have heart failure please do not come here if your seriously hurting they will let you die
Date: a year ago
Review №200
Rating: 1
do not come here, go anywhere else but here! read all the recent reviews this place is not a well functioning hospital they have doctors who stay in the room for 30 seconds that some how get to make decisions for you without ever seeing you again days later or night doctors that literally NEVER SEE YOU even when you request it several times that change your meds without seeing you or talking to you; nurses that you have to push the call button over 5 times to even talk to someone. you will see the the food delivery workers (who are very nice and do great jobs) more than you will see a doctor or nurse. please go to another hospital, do not come here, do not send your family or love ones here. it is not worth it. please go somewhere else. do not come here also, medical city arlington account you can comment and tell me to call the patient advocate, guess what i did and i m glad y all get to work a 9-5 when this place is open 24/7 but don t have anyone on call 24/7 when patients are here 24/7 . real smart
Date: a year ago