Cracker Barrel Old Country Store

1602 TX-351, Abilene, TX 79601, United States

Cracker Barrel Old Country Store

About the Company

rating: 4.0

Cracker Barrel Old Country Store offers warm welcomes and friendly smiles with homestyle food made with care and a unique shopping experience – all at a fair price. Whether you’re craving Breakfast All-Day featuring rich Buttermilk Pancakes or lunch and dinner specials like juicy Fried Chicken or slow simmered Chicken n’ Dumplins, there’s something for everybody. Enjoy true Southern cooking at a Cracker Barrel restaurant near you, or order online for convenient pickup or delivery.

Categories

  • American restaurant
  • Breakfast restaurant
  • Diner
  • Family restaurant
  • Gift shop
  • Lunch restaurant
  • Takeout restaurant
  • Restaurant
  • Southern restaurant (US)
  • Traditional American restaurant

Contact Information

Phone: +1 325-672-0280

Website: https://www.crackerbarrel.com/Locations/States/tx/abilene/594/?utm_source=google&utm_medium=maps&utm_campaign=crackerbarrelurl

Address: 1602 TX-351, Abilene, TX 79601, United States

Working hours
  • Sunday: 7 AM–10 PM
  • Monday: 7 AM–10 PM
  • Tuesday: 7 AM–10 PM
  • Wednesday: 7 AM–10 PM
  • Thursday: 7 AM–10 PM
  • Friday: 7 AM–11 PM
  • Saturday: 7 AM–11 PM

Photos

Reviews

Review №1

Rating: 5

The staff was courteous, and very friendly. Our waitress was very attentive and made sure we got what we needed. And as always, have interesting items in their store Food

Date: 3 hours ago

Review №2

Rating: 4

Had the early dinner beef tips with fried apples and dumplings. Was very good, except cooked well done, which was a little more than I would have liked. Waitress was excellent, very good experience.

Date: 8 hours ago

Review №3

Rating: 5

Always good, greater server and nice place to sit and share a meal with friends.

Date: 8 hours ago

Review №4

Rating: 4

Decent service and food this time. Hope this was not one time experience as the last three or four times were poor service and cold food.

Date: a day ago

Review №5

Rating: 5

They are great as always. Still no jam with the biscuits and they got rid of the pickled okra in the store. Food was delicious as always. Some grilled catfish today and it was tasty. I still miss all the food I used to eat when I was not on this low sugar diet though. . .

Date: a day ago

Review №6

Rating: 5

Date: a day ago

Review №7

Rating: 5

Parking: Abilene Food

Date: a day ago

Review №8

Rating: 5

We went at the end of the night and still received a great experience and fresh food

Date: 2 days ago

Review №9

Rating: 5

Great food , Great Environment

Date: 3 days ago

Review №10

Rating: 5

Great food great, great prices, great service, nice and relaxing atmosphere. Definitely coming back. Parking: Have plenty of parking so pull on in with your RV. Plenty of RV parking in the back

Date: 4 days ago

Review №11

Rating: 1

Date: 5 days ago

Review №12

Rating: 3

The food was fresh and hot we waited on purpose for an hour for them to cook our meal because we wanted it fresh and hot Parking: Im not sure

Date: 5 days ago

Review №13

Rating: 5

Host seated us quickly and in a spot that fit all the guests comfortably. Service was awesome from a great young lady, Gentry. Attentive, great work ethic and enjoyed being there. Food hit the spot even though I got the home style chicken, mashed potatoes and rice. Others got breakfast and they said it also hit the spot. Great place to consider to stop when you go through.

Date: 6 days ago

Review №14

Rating: 5

Great food and service!

Date: a week ago

Review №15

Rating: 2

The roasted broccoli was so spicy hot that I was unable to eat it. Salad was not bad after I cut the core out of the tomato. Grilled catfish was good, not great. I will say the fried apples were great! This is so different from the Cracker Barrel of just a couple of years ago. On another note, I would normally get the pinto beans and turnip greens, but I was told they were unable to source these item. I can probably understand the greens, but can t get pinto beans REALLY?

Date: a week ago

Review №16

Rating: 3

Miss coming here, but corporate decision to make this a test kitchen and take away the main items we come for was a huge mistake. Unfortunately will not have a reason to come back out these items come back.

Date: a week ago

Review №17

Rating: 5

Date: a week ago

Review №18

Rating: 4

Just like Grandma used to make

Date: a week ago

Review №19

Rating: 4

Date: a week ago

Review №20

Rating: 4

Staff was pleasant and we were able to get seated quickly. Food hit the spot, some good comfort food.

Date: a week ago

Review №21

Rating: 5

Date: a week ago

Review №22

Rating: 5

Date: a week ago

Review №23

Rating: 5

This place never disappoints. Even when it seems packed they always get you to a table in a timely manner. The food is always delicious and feels like home

Date: a week ago

Review №24

Rating: 4

Great customer service and good food.

Date: a week ago

Review №25

Rating: 5

We showed up with a huge party of 19. There was a misunderstanding of how many seats and high chairs we needed and the manager, Jose , gave us another table to accommodate our family better. We are grateful for his kindness. Even though we were a big group we got served super fast and everything tasted delicious.

Date: a week ago

Review №26

Rating: 4

We really enjoy Cracker Barrel. Our waitress made several mistakes and didnt check on us very often. Almost all of our drinks ran out at one point or another.

Date: a week ago

Review №27

Rating: 3

Food was on the better side for a cracker barrel . Service was a bit slow and forgetful, considering it wasnt busy. Not the best not the worst

Date: 2 weeks ago

Review №28

Rating: 4

Date: 2 weeks ago

Review №29

Rating: 5

Date: 2 weeks ago

Review №30

Rating: 5

Service started poor,but pretty sure the manager spoke with our waitress and then everything was great. Food was really good.

Date: 2 weeks ago

Review №31

Rating: 4

Date: 2 weeks ago

Review №32

Rating: 5

Service is always excellent

Date: 2 weeks ago

Review №33

Rating: 5

Date: 2 weeks ago

Review №34

Rating: 5

Date: 3 weeks ago

Review №35

Rating: 5

Date: 3 weeks ago

Review №36

Rating: 5

Date: 3 weeks ago

Review №37

Rating: 2

There were bones in the Chicken & Dumplings. Ugh!

Date: 3 weeks ago

Review №38

Rating: 1

I received my Sheppard pie with no mashed potatoes....so upset.

Date: 3 weeks ago

Review №39

Rating: 5

Super delicious, try the cinnamon French toast, if you have a sweet tooth!

Date: 3 weeks ago

Review №40

Rating: 5

Date: 3 weeks ago

Review №41

Rating: 5

Parking: Clean, safe and plenty of handicap available near the door. Food

Date: 4 weeks ago

Review №42

Rating: 5

Date: 4 weeks ago

Review №43

Rating: 5

Getting our food was a little slow but otherwise we had a great time

Date: 4 weeks ago

Review №44

Rating: 5

Date: a month ago

Review №45

Rating: 5

Date: a month ago

Review №46

Rating: 5

Date: a month ago

Review №47

Rating: 5

Table waiters and cashiers were very helpful and caring.

Date: a month ago

Review №48

Rating: 2

not a fan of the pot roast

Date: a month ago

Review №49

Rating: 5

Date: a month ago

Review №50

Rating: 4

Why did y all get rid of pinto beans??

Date: a month ago

Review №51

Rating: 5

OMG THE BEST RESTAURANT EVER SHOULD DEFINITELY EAT HERE

Date: a month ago

Review №52

Rating: 5

Great location! No complaints!

Date: a month ago

Review №53

Rating: 5

Great experience! Our whole family loved our food and the service was excellent. We will definitely be coming back!

Date: a month ago

Review №54

Rating: 5

Great service! The store was very clean and the workers were attentive and polite. Will be back!

Date: a month ago

Review №55

Rating: 5

We so enjoyed our dinner, service was great as well!!

Date: a month ago

Review №56

Rating: 5

Great food, great service! Will be returning!!

Date: a month ago

Review №57

Rating: 5

The cheesecake pancakes are always a go to for me! Every time the experience is great!

Date: a month ago

Review №58

Rating: 5

No wait, Great Service, amazing food Management was friendly and accommodating. We definitely will be back!!

Date: a month ago

Review №59

Rating: 5

Best of the best!

Date: a month ago

Review №60

Rating: 3

I usually like cracker barrel but today I tried the chicken dippers and this has got to the the worst chicken Ive had in a long time. Very rubbery, very bland. Same with the mashed potatoes and green beans. It takes me back to the days of eating cafeteria food from middle school. The saving grace is the staff and how friendly they are. I didnt need to ask for much as they had a variety of sauces and even my buffalo sauce which if it wasnt for the buffalo sauce Im not sure I could get these chicken tenders down. The mash potatoes were probably the best thing on the plate and only after I used salt and pepper to make them less bland. Over all I give a 3 star and the staff and service is the only reason Id return. Not for the food.

Date: a month ago

Review №61

Rating: 5

Just brought the family in and food was hot, fresh, and quick. Thank you guys!

Date: a month ago

Review №62

Rating: 5

Always love going there. They always make my family feel like they are home. Service is amazing and food is better then other CBs I have been too. You can tell the kitchen takes pride in their presentation.

Date: a month ago

Review №63

Rating: 5

The food and atmosphere was great as usual and the service was outstanding.

Date: a month ago

Review №64

Rating: 5

The manager on duty brought energy to out table, the staff was very attentive.

Date: a month ago

Review №65

Rating: 5

Manager was awesome, service is amazing. Definitely recommend, love the atmosphere

Date: a month ago

Review №66

Rating: 5

Date: a month ago

Review №67

Rating: 5

Always amazing food and service!! My favorite place to take the family out. So comforting like home.

Date: a month ago

Review №68

Rating: 3

I ordered the shrimp creole and the rice was hard, was either old or not cooked. The waitress never came to check on us except when she brought the check. Parking: They have plenty of parking, unless they are really busy.

Date: a month ago

Review №69

Rating: 4

My waitress, Priscilla, was VERY attentive and friendly. She kept my coffee full. It was nice to see her smile and upbeat because they are SLAMMED right now. Food was okay. Eggs were cold and the Pancakes were cooked in a lot of grease. They were swimming before the syrup went on them. Fried apples and bacon are always a win and the coffee is fabulous as always! I will be back. CB is busy. Everyones allowed an off day from time to time AND I didnt have to cook!

Date: a month ago

Review №70

Rating: 3

We did after receiving food it was cold like it had been sitting in the back it was breakfast items

Date: a month ago

Review №71

Rating: 1

Worst service ever. Food taste not good

Date: a month ago

Review №72

Rating: 4

Date: a month ago

Review №73

Rating: 1

Update. Sadly looking terrible to be honest I had 10x better food and service at Waffle House. .... Im dropped my rating to one star Last time ive order chicken sandwich and i tasted sand in the breading And i thought people who work in the kitchen would take food handling safety more serious since the covid. Should have done in the first place!

Date: a month ago

Review №74

Rating: 5

Best cracker barrel in the world everyone treats us a family and the new French toast is delicious!!

Date: a month ago

Review №75

Rating: 3

The French toast was terrible.

Date: a month ago

Review №76

Rating: 5

Date: a month ago

Review №77

Rating: 5

We loved the service, the food was excellent, the dishes were very well served, the atmosphere was excellent, we left the restaurant delighted.

Date: a month ago

Review №78

Rating: 5

Great service Real nice employees and great food

Date: a month ago

Review №79

Rating: 4

Good food and service.

Date: a month ago

Review №80

Rating: 4

Date: a month ago

Review №81

Rating: 3

My wife and I, plus our 18-year-old son, arrived around 7:30-45 pm (19 Aug 24), and not a lot of customers in the dining area. It took a few minutes to get us seated, but we moved quickly to another table because, the person seating us decided to wipe that table--not with a clean wipe cloth mind you, while seating us. Our server (Caliegh sp?), was cheerful and pleasant. She took our orders and unexpectedly had to return TWICE to say items we ordered (fish) they ran out (odd). I had to wait for my refill (actually remined Caliegh that still need my Dr Pepper). Food arrived pretty decent time, but not fully hot and one in error. My wife ordered shrimp WITHOUT any onion bits, but somehow, they were on the shrimp--the order sheet did show NO ONIONS. It was taken back and a new(?) plate returned--still a piece of onion was on the shrimp. In summary, a good visit and adequate food. We fully understand that arriving at a restaurant like Cracker Barrel 2.5 hours before closure, certain foods can be short, or they run out of. Next time, we will plan to arrive at 4:30--5:30 p.m., the time seniors arrive to eat dinner.

Date: a month ago

Review №82

Rating: 5

we eat lunch there every s Sunday Vegetarian options: veg are great but meat loaf Is not done that is bad very bad the other food is very very good i hope they will fix this problem i am not the only one that said this 6 more has said the same thing

Date: a month ago

Review №83

Rating: 5

Cracker Barrel in Abilene, Texas is great! love the food and friendly staff! My husband and I each ordered the Crispy Chicken Salad! it was great and more food than either of us could eat. Parking: Plenty of parking and handicapped parking! Kid-friendliness: Some people had children dinning with them and the menu is kid friendly! Wheelchair accessibility: I show people come in with wheel chairs and walkers! No problem getting arouns

Date: a month ago

Review №84

Rating: 3

The eggs, sausage and pancakes were all over cooked. The hash brown casserole was the only item the kitchen did not over cook. Kid-friendliness: Thr country store has merch for children.

Date: a month ago

Review №85

Rating: 5

The food is always great, but I think it was our waitress who made our meal time so much better.

Date: a month ago

Review №86

Rating: 1

If I could give a negative I would. This is by far the worst cb around. We did a Togo order after we placed our order we were told after 20 mins they didnt have some items we wanted . Then we had to wait longer to even get the food we first ordered. They forgot our drinks. We live about half a mile from the store and most of the food was cold. This isnt the first time this had happened. When you have to wait over 30 mi s for food and the place isnt even crowded something is wrong. Be warned. It will take a long time to get your food and then it will be wrong/ or cold.

Date: a month ago

Review №87

Rating: 5

The food was good and the service was great!

Date: a month ago

Review №88

Rating: 2

Waitress was exceptional at get job. Fried chichen should be taken off the menu. Add okra. Food could have been better

Date: a month ago

Review №89

Rating: 1

Horrible service, the general manager his name is Jay Moore has no customer service skills very unprofessional, if I was the owner of this restaurant I would definitely look into getting someone that knows how to talk to people and not just ignore them, his very unprofessional, I wouldnt recommend this to no one especially if Jay Moore is still working in this place

Date: a month ago

Review №90

Rating: 5

Date: a month ago

Review №91

Rating: 5

Stop at location from vacation before I get to Grand Prairie...always a pleasure to stop.

Date: a month ago

Review №92

Rating: 4

Date: a month ago

Review №93

Rating: 4

Just shopped in the retail store. Didnt eat.

Date: a month ago

Review №94

Rating: 1

I m not from Abilene but drove in for the day to pick something up. Stopped at Cracker Barrel for some breakfast. Food was lukewarm and not as tasty as we remember, which I can get over The kicker was, when we went to pay, the system was down. They were only accepting exact change - no cards, couldn t give change for higher bills. I m sorry but this is 2024, there should be some sort of protocol for this. We were told we couldn t leave to go get cash from an ATM because it would be like walking our ticket. So I left my mom at Cracker Barrel as a ransom and took my 2 toddlers to stand in line at a bank inside Walmart just to get exact change (this is where GPS took me - I m not from Abilene so not familiar with atm locations). It was ridiculous. We were waiting on the system longer than it took to eat our food. Not ONCE was a manager spotted through the whole debacle. They were apparently in the back on the phone trying to figure out the issue.

Date: a month ago

Review №95

Rating: 5

Our waitress was the BEST .

Date: 2 months ago

Review №96

Rating: 3

So disappointed. I usually get the vegetable plate. Beans, greens, carrots and okra. They have NONE of that. They do have greens but only on Mondays! Not really any reason to go back to eat.

Date: 2 months ago

Review №97

Rating: 2

The food is always wrong on a to go order. And you can get there and have to wait on the food . Only live 5 mins drive home and the food is always cold.. items are missing Management doest care. Food

Date: 2 months ago

Review №98

Rating: 1

Store 594 The waitres was slow it took 45 minutes to get pot roast & chicken and dumplings. . Here is the kicker I was standing in line to make a purchase when it got to my turn the lady at the registration told me she was going to wait on all the people behind me before she waited on me because that is where the line was. I told her no that I was before all those people and I did not appreciate her attitude. Her name was Ellen Talbot. When I asked for her bosses name. She shut her big mouth. She embarrassed me .and did nothing about my complaints. Ellen has no costumer service skills and should be fired immediately.

Date: 2 months ago

Review №99

Rating: 5

I Enjoyed the experience with my son Sven!

Date: 2 months ago

Review №100

Rating: 3

Staff are great! Kira is a wonderful server. The food was bad. My pancakes were burnt and sent out with a pile of burnt food under them.

Date: 2 months ago

Review №101

Rating: 5

Our waitress was so excellent and friendly. Dietary restrictions: more veggies Parking: more handicap parking

Date: 2 months ago

Review №102

Rating: 3

We dont have a problem with this cracker barrel its fairly decent but we came to get a pick up order and they have just 2 spots and they were both taken up by 4 motorcycles that had gone in to eat. If youre gonna have spots dedicated for a certain task then you need to make sure those spots are open.

Date: 2 months ago

Review №103

Rating: 1

We ordered - and our items were out of stock 3 times. Took over 1hour & 40 minutes to get our food for the 3 of us. Finally my brother ordered scrambled eggs. Sadly the other 2 orders were cold & our drinks never got refilled. This was at 7 pm & we were told that the kitchen was overwhelmed & it was busy. There were 12 customers in the restaurant including the 3 of us.

Date: 2 months ago

Review №104

Rating: 3

I keep seeing in the news that Cracker Barrel is worried about becoming relevant again. Maybe they should worry more about providing adequate service. It shouldn t take over 30 minutes of waiting to get a breakfast order, even for a part of 7. Please do better.

Date: 2 months ago

Review №105

Rating: 5

Don t like the store part. To busy and tight quarters

Date: 2 months ago

Review №106

Rating: 5

Date: 2 months ago

Review №107

Rating: 3

Brought some co-workers to have a good old fashioned meal. The steak we ordered was not medium rare it was medium well and had to be sent back however they did replace it with a medium rare steak. However the steak was lacking flavor. The breaded shrimp tasted like they were frozen out of the bag and thrown in the deep fryer. However the chicken strips were okay. The beef tips were on point as well and you can never go wrong with bacon mac and cheese well most of the time at least here it was good. Dont know if Ill return for a steak dinner but it is still a good place to eat however the quality is lacking somewhat compared to other places in Abilene. Vegetarian options: They do accommodate for those with food allergies and probably served dishes without meat. Dietary restrictions: It clearly states on their menu to let the server know if we have any food allergies. Wheelchair accessibility: There was plenty of space for wheelchairs.

Date: 2 months ago

Review №108

Rating: 2

For the first time ever, I left the Cracker Barrel very disappointed. I got the chicken fried steak and could barely chew it, I m not sure what they seasoned their mashed potatoes with, but they need to stop.

Date: 2 months ago

Review №109

Rating: 5

Date: 2 months ago

Review №110

Rating: 5

My favorite place to go! The berry French toast bake is amazing!

Date: 2 months ago

Review №111

Rating: 1

Eggs were over cooked and unfortunately the pancakes, sausage were burned. Wait staff forgot our ham and toast she did give it to us to go. Definitely not like it us to be

Date: 2 months ago

Review №112

Rating: 4

On Tuesday, the 16th, we ate at Cracker Barrel in Abilene. had my very favorite chicken and dumplings from the lunch special with a side of dumplings. They have hands down THE best dumplings I ve ever had eating out. However, the last two times we ve eaten there, the chicken and dumplings have been WAY too salty!! So salty, they were almost not edible. I m not sure why I didn t send them back, because they have the best customer service! Service was excellent, my husband s meatloaf was very good, and everything we ve ever ordered there has been delicious.

Date: 2 months ago

Review №113

Rating: 4

My meatloaf lunch was good. Side of dumplings was salty. My wife got chicken and dumplings, with a side of dumplings. They were also very salty. The restaurant is always very crowded which goes along with a normally good place to eat

Date: 2 months ago

Review №114

Rating: 4

Quite and comfort food.

Date: 2 months ago

Review №115

Rating: 5

Cracker Barrel has something for everyone! Even dry goods! Cutesy things! Candy! Toys! And dont forget... fabulous food!

Date: 2 months ago

Review №116

Rating: 1

Very disappointing , none of the sides listed on the menu I was given were available ? New menu changes was the excuse I was given ? WOW what a disappointment my family has enjoyed this restaurant for years . We have all agreed we want be back ! Parking: Parking is a disaster all entrances are closed due to road work !

Date: 2 months ago

Review №117

Rating: 5

Great as always, except...NO MORE LEMON PEPPERED TROUT!!! Guys, you just gotta bring that back. It was the best !!

Date: 2 months ago

Review №118

Rating: 4

Good food. Good service Parking: Lots Food : 4/5 |

Date: 2 months ago

Review №119

Rating: 1

Had the bone-in fried chicken and it was dry and old. You could tell it was kept in the warmer for too long, and they took fried okra off the menu

Date: 2 months ago

Review №120

Rating: 5

Our waiter, I forgot his name, but to describe him, he had his hair in a ponytail, anyways he is the best, he is very polite and good at his job.

Date: 2 months ago

Review №121

Rating: 5

Date: 2 months ago

Review №122

Rating: 5

Date: 2 months ago

Review №123

Rating: 5

The food quality and quantity was spot on for the money paid.

Date: 2 months ago

Review №124

Rating: 5

Date: 2 months ago

Review №125

Rating: 1

Date: 2 months ago

Review №126

Rating: 3

We really like cracker barrel. This one is sticky and not clean like the others Ive been to. Not sure if its an Abilene thing because we had the same experience in some other food places here. Service was good

Date: 2 months ago

Review №127

Rating: 2

The portions are small and the food was overcooked. I spoke with a manager about it and her response was they used a timer to cook. I showed her that clearly the food was overcooked. I dont think Ill stop at this location again.

Date: 2 months ago

Review №128

Rating: 1

Creepy older lady from the front counter followed me in the bathroom shortly after I went in an was peeking in the bathroom door crack when i was trying to pee in a romper the colored man that would not stop creepin on me and my son and the Hispanic lady that took my sons toy car off the windowsill while he was using the restroom our server tho was the best thing ever but I will not step foot in this place again because of such weird creepy behaviors of the others.

Date: 2 months ago

Review №129

Rating: 5

Date: 2 months ago

Review №130

Rating: 4

Date: 2 months ago

Review №131

Rating: 4

Date: 2 months ago

Review №132

Rating: 5

Date: 2 months ago

Review №133

Rating: 1

Was there over an hour and a half including the wait time to be seated never got my food 74 minutes after I was seated finally just got up and left

Date: 2 months ago

Review №134

Rating: 5

Date: 2 months ago

Review №135

Rating: 4

Great atmosphere, most of the time is great service. We eat here often and only had slow service a couple of times. Food is delicious.

Date: 3 months ago

Review №136

Rating: 5

Had a very relaxing visit over lunch. Ordered pork chop special Tuesday great flavor not overly breaded. Will definitely do that again! Seen other items to try as well. Shopping found special gift very reasonably. Just totally enjoyed

Date: 3 months ago

Review №137

Rating: 5

Parking: Which there was more disabled parking my husband has a prosthetic leg and irs difficult for him to walk long distance. Food

Date: 3 months ago

Review №138

Rating: 4

The food was wonderful, the service was good, but the customers were extremely loud, as everyone raised their voices to be heard above the other customers, in an effort to talk with their dining partners. The waitresses, then, had to raise their voices to be heard. The atmosphere became rather chaotic, as a result of the noise. We hurried through our meal to escape the noises. Outside, it was quiet, but I noticed everyone was sitting in the rockers, busy on their phones. Parking: There are not enough handicap parking spaces available for busy times, such as Sunday morning. We had quite a walk, because we could not find an available parking space.

Date: 3 months ago

Review №139

Rating: 3

Date: 3 months ago

Review №140

Rating: 4

Food was great. The portions are a good size. The staff are friendly and check on you regularly.

Date: 3 months ago

Review №141

Rating: 5

I work there..

Date: 3 months ago

Review №142

Rating: 5

Had the food delivered and was impressed. It arrived hot and fresh. Even the drink was cold which is exceptional considering the store is about 7 miles away and it was near 100 degrees. Have never had a bad experience at this Cracker Barrel.

Date: 3 months ago

Review №143

Rating: 5

Always a great experience

Date: 3 months ago

Review №144

Rating: 3

Update.....! Im guessing that you didnt get the point with my last review..... Let me spell it out for you. DO BETTER OR YOU WILL LOOSE A CUSTOMER...! Ever location that I visit has some kind of uniform to the portion size of there food. But yours doesnt! I come in the other day and the chicken fried chicken was over cooked. You tried to make it right. Thank you for that. This morning I come in for breakfast and the pancakes are small and your cook doesnt know what over medium is when it comes to eggs. DO BETTER...... I have been visiting this location 1 to 2 times a month every month for 3 years. Love the food and atmosphere. Customer service is okay but needs some work. I have always done my best to make my customers feel welcome and do what ever it took to keep them happy and appreciated. If you have customers waiting out side the door and its 5 minutes till open, Open the door and let your customers in. I personally think that a customer should feel welcomed dont make them stand there and wait 5 minutes. If it was my place I would open the door the second I had seen a customer walk up even if it was even 15 minutes before. Make your customers feel like they are the most important person to you! After all they chose to eat there. We could have always chosen to eat somewhere else. Please keep that in mind when you want to make us wait.

Date: 3 months ago

Review №145

Rating: 5

Date: 3 months ago

Review №146

Rating: 1

Waited over 50 minutes after ordering. Food was subpar compared to other experiences Ive had at Cracker Barrel.

Date: 3 months ago

Review №147

Rating: 2

Do not apply for any job they say is available, because they are not. I had my two interviews and did everything they said, I even gave them a chance after rescheduling 4 times my orientation just to get a text saying there are no more positions at all. Very disappointing and a waste of my time.

Date: 3 months ago

Review №148

Rating: 5

We went to dinner with family. Our waiter was new but he did a great job. He did everything we asked and more. I purchased a book and a dress for a toddler. The clerk who checked me out helped me to use my gift card and then pay the balance of the purchase with a credit card. She was very knowledgeable about how to use both on the same purchase.

Date: 3 months ago

Review №149

Rating: 5

Great service and great food as always. I can not rememeber our servers name. But she was awesome.

Date: 3 months ago

Review №150

Rating: 5

Date: 3 months ago

Review №151

Rating: 2

Yes, they served us well but the food was not good at all, the dumplings in the photo were DISGUSTING, they didnt taste like anything, very poor quality of food

Date: 3 months ago

Review №152

Rating: 5

Always a great place to eat

Date: 3 months ago

Review №153

Rating: 5

We always have great service at this property and the food always perfect to order.

Date: 3 months ago

Review №154

Rating: 3

My husband and I went on a Wednesday night because of their special. Their portions were ridiculously small for the main dish. (See pictures) The server, while having a great personality, seemed over booked tables so drinks werent refilled. We didnt get the chance to tell the server about the portion and when we told the cashier they didnt do anything about it. Other than finding green beans in my mashed potatos, the flavor of the food was delicious.

Date: 3 months ago

Review №155

Rating: 2

So, we waited for over an hour for our meal. When my NY strip steak finally came, it had no taste, no seasoning and was very tough! I ordered over medium but it chewed like well done. The coffee was good. Just dont order the steak if you go there!

Date: 3 months ago

Review №156

Rating: 5

Always enjoy Cracker Barrel!

Date: 3 months ago

Review №157

Rating: 2

I ordered the Meatloaf with Mac & Cheese, with Orka. It was about 8:30 pm, The Orka was the only thing that came out Hot only cause I ordered it extra crispy, When I sent it back and ordered something different the waitress was very nice and understanding, when I ask her what the kitchen had to say, she told me they said ooohh well and couldnt care less if the food was cold.

Date: 3 months ago

Review №158

Rating: 5

We had a very pleasant server who made sure we were well taken care of. Our food was good. Atmosphere was perfect

Date: 3 months ago

Review №159

Rating: 5

Wonderful server and great food!

Date: 3 months ago

Review №160

Rating: 3

Date: 3 months ago

Review №161

Rating: 5

It was a very busy evening for the restaurant but everyone was very nice and friendly.

Date: 3 months ago

Review №162

Rating: 4

Date: 3 months ago

Review №163

Rating: 5

Great food as usual. A little short on help. Still a good experience. Food

Date: 3 months ago

Review №164

Rating: 5

The waitress was friendly, and kind, smiled, gave good suggestions. Even offered drinks to go. She was so pleasant. Said thank you and good bye, please come again. Meghan is a very good waitress. Wheelchair accessibility: You pull right into your space, go right into the restaurant. The lady who seated us wasnt told the place she seated us wasnt open. Another couple had same problem. We sat for 30 minutes before we realized something was wrong. We got yp to leave, they said wait. So we sat at the end of the area. We waited, for 45 minuted for the food. Waiter was very nice. Kept our drinks full.

Date: 3 months ago

Review №165

Rating: 4

Date: 3 months ago

Review №166

Rating: 5

Very accommodating to overnight RV parking!

Date: 3 months ago

Review №167

Rating: 3

Date: 3 months ago

Review №168

Rating: 5

Good food good people

Date: 4 months ago

Review №169

Rating: 1

What a horrible customer service. They hired all psychos. Shame on the manager and owner. Morons.

Date: 4 months ago

Review №170

Rating: 1

The grits were very watery and the bacon was half cooked. The cheese that the waitress brought out for the grits looked like it had been sitting out on the counter because the edges of the cheese was dry and hard. This was the worst experience Ive had eating at Cracker Barrel.

Date: 4 months ago

Review №171

Rating: 2

This is a very busy restaurant. The servers are responsible for too many tables. Our server was slow but she was working hard and doing her best. Please stop putting tables right next to each other. I don t want to be able to hear the conversation of others or for them to hear mine. Please STOP allowing non-service dogs in the eating area. The food was not good especially for the price. We will not be returning to this Cracker Barrel.

Date: 4 months ago

Review №172

Rating: 4

Dirty dishes , great food

Date: 4 months ago

Review №173

Rating: 4

Breakfast was good.

Date: 4 months ago

Review №174

Rating: 5

Our server Richard was so kind and attentive, especially patient with us and our 8 month old baby! Great food, great service and a wonderful experience.

Date: 4 months ago

Review №175

Rating: 5

Ella was a delight to talk to and is a wonderful waitress! Kudos for being so thoughtful and taking such good care of us for supper. Very attentive and polite girl. Hope to see her again as weve had some bad ones there in the past but Ella was a pleasure for sure.

Date: 4 months ago

Review №176

Rating: 5

Best Pancakes in town

Date: 4 months ago

Review №177

Rating: 3

The food was good nothing special. The staff was friendly and hospitable. Had meat loaf - it was cold. The grilled shrimp - it was good but the spices on it were not to my taste. They were out of the stewed apples.

Date: 4 months ago

Review №178

Rating: 1

Cracker Barrel is one of our favorite places. The server came to our table 4x. Never offered a refill or asked how anything was. The fried chicken was delicious. Everything else was very greasy. The chicken fried steak was horrible and tasted freezer burned is the best way to describe. My littles pancakes were drenched in grease. Her favorite is pancakes and she didn t finish them. Eggs and hash brown cassarole were ok. The caramel latte coffee was yummy!

Date: 4 months ago

Review №179

Rating: 5

Friendly, fast service. Thank you.

Date: 4 months ago

Review №180

Rating: 4

Date: 4 months ago

Review №181

Rating: 5

Date: 4 months ago

Review №182

Rating: 5

Our food was good but our severe was to busy with other tables and could never get her to get a refill Kid-friendliness: The workers in the gift shop were friendly and full of smiles and were on point with wanting to help you.

Date: 4 months ago

Review №183

Rating: 1

Im traveling solo and decided to enjoy a sit-down meal. I stood at the host station for almost 15 minutes with no welcome or even acknowledgment from staff members, even as they walked past me. After 10 minutes, a family joined me at the host stand and said they had been on the wait list for 30 minutes. After they joined the stand, a server made eye contact and mouthed shell be right with you as he was heading into the kitchen. The next 3 employees that passed didnt say anything. The woman at the front counter checked out a couple of people, but much of the time was straightening the counter. I realize that its late on a Friday (9:40), but over half of the dining room was already closed, and most of the people seated already had their food. Its been nearly a year since I ate at a Cracker Barrel, but this might be the last time I try. Im very disappointed.

Date: 4 months ago

Review №184

Rating: 1

Not the best experience now all the sudden you can t get more biscuits and they give you like 6 fries for a big meal.

Date: 4 months ago

Review №185

Rating: 1

Cook lousy. Cold food. Steak hard medium instead of medium rare. Skipped part of my order. Lazy cook. Serves cold food. Not enthusiastic about meal. Great service.

Date: 4 months ago

Review №186

Rating: 5

Great service and food.

Date: 4 months ago

Review №187

Rating: 5

The best place to eat in town Parking: Great Kid-friendliness: They cater to kidos Wheelchair accessibility: Yes

Date: 4 months ago

Review №188

Rating: 5

adding fresh strawberries to the pancakes was the ultimate decadence

Date: 4 months ago

Review №189

Rating: 2

Overall food is good, but they got rid of a staple you could depend on. Not sure I will eat at Cracker Barrel any more!

Date: 4 months ago

Review №190

Rating: 3

Ive stopped at this location twice this year as Im driving through the area and order on the app to pick up curb side. Both times, Ive waited a good while in the parking spot awaiting the food. The first time, I just assumed was a fluke, until I called in questioning the wait time. The waitress apologized for the wait, but still had to go back in because they had forgotten my drink. The second recent time I was there, same thing happened again. Only this time, they were not busy. When they brought out my food, it was all cold. My family and I have always enjoyed dinning in, but I dont think Ill be doing curbside anymore.

Date: 4 months ago

Review №191

Rating: 3

This particular experience wasn t the greatest due to cold coffee being brought out twice. The food was okay however it wasn t the best time! I d definitely go back though because it s hit or miss depending on management.

Date: 4 months ago

Review №192

Rating: 4

We asked for catsup 4x before we got it Wheelchair accessibility: It was fine Food : 5/5 |

Date: 4 months ago

Review №193

Rating: 5

Fantastic food, great service, the downside was the room was loud

Date: 4 months ago

Review №194

Rating: 5

Date: 4 months ago

Review №195

Rating: 1

You have stopped making cornbread. That was one of my favorites. You stopped serving the kale as a side. You sell the cornbread mix in your store. What are you people doing???

Date: 4 months ago

Review №196

Rating: 4

Date: 4 months ago

Review №197

Rating: 1

Check your ticket they over charge for some items without telling you theres an upcharge.

Date: 4 months ago

Review №198

Rating: 4

Date: 4 months ago

Review №199

Rating: 5

Date: 4 months ago

Review №200

Rating: 4

It was Mothers Day. Super crowded. Used the app to get on the wait list at #25. Got in, got a table. Extremely fast service. Tried the Biscuit Benny. Pretty good! Parking: Living in an RV, Cracker Barrel is one of our go-to locations to boondock.

Date: 4 months ago