Midwestern Healthcare Center

Review №1

Rating: 5

My dad was in care there the nurses the staff everyone you couldn t ask for someone better very attentive very caring and very helpful. I would definitely recommend this place for anyone needing assistance!

Date: a month ago

Review №2

Rating: 5

A friend of mine was there, he got great care, and the staff was great too. I would highly recommended it to anyone who is interested. You will not regret it.

Date: a month ago

Review №3

Rating: 3

Just got back for year away Aids are great. As always great love business mg is good

Date: 3 months ago

Review №4

Rating: 5

we have wonderful staff and we love our residents

Date: 4 months ago

Review №5

Rating: 5

I love midwestern healthcare center a family environment and our residence are our family

Date: 5 months ago

Review №6

Rating: 5

Great team! I know there were some issues a couple of years ago, but they have really turned things around! Their therapy is caring and works their patients at the level they can handle but still get stronger to go home! I highly recommend Midwestern Healthcare Center!

Date: 5 months ago

Review №7

Rating: 5

The staff is friendly and receptive. I especially appreciate the professional, timely assistance from Social Worker Tesha. She provides timely, accurate information; plus she creates a comfortable environment in the workplace for residents and visitors.

Date: 5 months ago

Review №8

Rating: 5

The staff was very helpful but I can t say enough about how the Social Worker went out of her way to help my family. She was so knowledgeable, receptive, and compassionate to our family. Ms. Morgan is a true asset to the facility and organization. She will always hold a special place in my heart and our family will always remember her dedication and sincere kindness she showed us.

Date: 5 months ago

Review №9

Rating: 5

Their social worker does a very good job. I have worked with her on an ongoing basis and she excels at coordinating care and discharges.

Date: 5 months ago

Review №10

Rating: 5

Date: 5 months ago

Review №11

Rating: 5

Midwestern healthier care is a great place they have good staff and an amazing social worker willing to help in anyway she can

Date: 5 months ago

Review №12

Rating: 5

Date: 5 months ago

Review №13

Rating: 5

Had a wonderful interaction with Cynthia. She is very knowledgeable and easy to communicate with. We look forward to working with her and making connections.

Date: 6 months ago

Review №14

Rating: 5

Everything has been good the nurses his been nice they have been helpful when I asked any questions. My mom is here her name is Mary Reid

Date: 6 months ago

Review №15

Rating: 5

Great facility. I love watching the staff interact with the residents and love on them.

Date: 6 months ago

Review №16

Rating: 5

Date: 7 months ago

Review №17

Rating: 5

I am truly thankful we chose Midwestern Health Care as my moms rehab and extended stay nursing care facility. The staff are caring, attentive, outgoing, hardworking, and professional. The facility is clean and always looks festive. The activities are fun for the residents. She takes extra steps to personalize her services for the residents too. Physical therapy work hard to be encouraging for personal well-being and progress. The nursing staff keep a closer watch on residents care and health concerns. My mom is always clean and well groomed. She is always in a clean outfit. All the staff from the administration team to the housekeepers make an effort for this facility to feel like a home. The transportation staff stay with residents to make dure they dont feel alone at appointments. I highly reccomend them when you need longterm care or rehab for your loved ones.

Date: 7 months ago

Review №18

Rating: 5

Date: 8 months ago

Review №19

Rating: 5

Date: 8 months ago

Review №20

Rating: 5

Date: 8 months ago

Review №21

Rating: 5

Date: 8 months ago

Review №22

Rating: 5

My grandfather is a resident here and it is by far the best place. Nursing is amazing and very helpful. The food is amazing. Overall the people who work here are by far amazing. Highly recommend.

Date: 8 months ago

Review №23

Rating: 1

Date: 8 months ago

Review №24

Rating: 1

My mom has been over there over 2 years food is nasty nursing is horrible and they lie all the time threr they will go back on there words they will steal what ever they want you go to the hospital and do what what they want to your room.

Date: 8 months ago

Review №25

Rating: 4

Good things and bad, but would overall recommend Midwestern Healthcare Center.

Date: 8 months ago

Review №26

Rating: 1

I was there for 6 months. They nearly killed me twice. Poor care and poor Doctoring. I was transferred to the hospital twice. The food was absolutely terrible. One of my high protein meals was a corn dog and 11 tater tots. I still have the picture. They barely feed you enough to stay alive. Some of the staff was great. After 7 pm the night staff simply disappear. Expect at least 1.5 hours to answer a call light. Later it was discovered the staff was hiding in a room sleeping. Daytime response was adequate. Wound care was the best thing about the place. Any 5 star reviews are from employees. Medicare rates it a 1 out of 5 stars. Overall, its a deathtrap.. Go anywhere else!!!

Date: 9 months ago

Review №27

Rating: 5

Date: 9 months ago

Review №28

Rating: 5

My husband uncle was a Rehab patient at MHC when he first got there he couldn t walk after a few mths he was able to walk out on his own! Great place great staff

Date: 11 months ago

Review №29

Rating: 5

Date: a year ago

Review №30

Rating: 5

Date: a year ago

Review №31

Rating: 5

Ive got client here that I see for hospice. The staff is very helpful and friendly

Date: a year ago

Review №32

Rating: 5

The team, from top to bottom, care about your loved one and the personalized therapy services are incomparable!!

Date: a year ago

Review №33

Rating: 5

They took great care of my uncle after his stroke. Their therapy team will give excellent care and get you on your way to healing!

Date: a year ago

Review №34

Rating: 5

My Daddy is at this facility for Respite Care for a second time. He has some fears and issues from abuse he suffered at a different facility for several years before I got him home with me. He was extremely scared when he went to Midwestern the first time, but when he surprisingly had mostly his things to say about them and had no problems going back when it was time. His only complaint was that someone didnt warm the wipes before going to help clean him up...lol. I brought with him this time a wipe warmer. When i came to bring his stuff to him the night after he went this time, even though he had slid down from his wheelchair seat and was in pain because he was overdue for his meds I just brought, he was still in good spirits and cutting up with the nurses/aides. While that may sound like not a big thing... it was actually a huge thing for him. They were great with him and really seemed to listen and adjust things to work for him and his routine. They also takes to him as a person, instead of about him. He seemed content and didnt cry when I went to have this time. This isnt the big and extravagant type of place, but it seems to always be very clean and efficient in the way it is run. It was very refreshing to be able to leave and feel confident that my Daddy would be safe and cared for while Im away. I truly appreciate the way they have communicated and listened to me to learn about him, instead of just making him completely firm to their mold. That have to do some things certain ways for safety, but they also try to cater some to their individual wants and needs as well. This facility warned by Daddys seal of approval (which is not the easiest feat), so they get mine as well. I would recommend them for sure!

Date: a year ago

Review №35

Rating: 5

Date: a year ago

Review №36

Rating: 5

Great customer service

Date: a year ago

Review №37

Rating: 5

Date: a year ago

Review №38

Rating: 5

Very pleasant visit!!

Date: a year ago

Review №39

Rating: 5

Very friendly

Date: a year ago

Review №40

Rating: 5

Amanda the doc is the best there is some nurses come across rude but most are very friendly

Date: a year ago

Review №41

Rating: 4

My mom is @ Midwestern and all the staff is wonderful food needs to be better but all in all the Staff is very kind and the doa Amanda is amazing love her.

Date: a year ago

Review №42

Rating: 5

Date: a year ago

Review №43

Rating: 4

Date: a year ago

Review №44

Rating: 5

I went to visit my brother. He has been in other nursing homes. Midwestern by far has been the best one. The doctors are very attentive. The nurses are very nice. Things actually get done there.

Date: a year ago

Review №45

Rating: 5

Date: a year ago

Review №46

Rating: 5

Date: a year ago

Review №47

Rating: 5

I went to see my sister-in-law and the visit was very nice. The staff was pleasant with visitors and patients. The place was clean and smelled good. She even stated that she would not mind living there!

Date: a year ago

Review №48

Rating: 5

Always a delight

Date: 2 years ago

Review №49

Rating: 5

Date: 2 years ago

Review №50

Rating: 5

Midwestern Healthcare is home away from home. The residents and staff are my extended family.

Date: 2 years ago

Review №51

Rating: 5

I was at Midwestern Healthcare Center today with my sister-in-law to ask for information for a possible admission for my brother-in-law. The lady in the business office had only been there for three weeks but you would not have ever guessed. She was very helpful answering all questions to our satisfaction. I have hearing loss and she was very patient with me as well. We did not have an appointment but she visited with us at length, never making us feel hurried in any way. She included a conference call with a Medicaid representative to provide added support for our inquires. A very comfortable and pleasant experience considering the circumstances.

Date: 2 years ago

Review №52

Rating: 5

Date: 2 years ago

Review №53

Rating: 5

This is facility that cares for its residents. I can say this as a nurse with over 35 years of experience, as well as a former employee. Nursing facilities should be judged by the people who work there, and how they care for, and care about the residents, not just by fancy advertisements, furniture, or the outward appearance. Midwestern Healthcare is a quality facility, capable of addressing any needs your loved one may have. Not just saying they can, as most all facilities do, but actually providing quality care and all that it entails, from the quality of the food, to Edwin Holland (marketing liaison), they make sure all residents receive the best care obtainable, and in a caring, professional way. You can do worse, but cannot find a better place for your loved one in need of such care and services!

Date: 2 years ago

Review №54

Rating: 5

I normally can pick a place apart. My very first visit I was impressed. It was clean and didn t stink like most facilities. I have only dealt with the administrator and nursing staff and both are phenomenal. They really do care about their patients.

Date: 2 years ago

Review №55

Rating: 1

Please unlock the door or have someone responsible for opening it! It would be great if the residents who have dementia were reminded to drink and always have access to liquids.

Date: 2 years ago

Review №56

Rating: 5

Date: 2 years ago

Review №57

Rating: 5

Date: 2 years ago

Review №58

Rating: 5

Date: 2 years ago

Review №59

Rating: 5

Facility is a great place!

Date: 2 years ago

Review №60

Rating: 5

Date: 2 years ago

Review №61

Rating: 5

The staff was very nice and professional taking care of my mother as she was going thru her rehabilitation. They did everything to ensure she got back on her feet. Thanks.

Date: 2 years ago

Review №62

Rating: 5

the staff is the best treat my mother with the most care would tell all people that the place there loved ones if need be

Date: 2 years ago

Review №63

Rating: 5

Date: 2 years ago

Review №64

Rating: 1

Date: 2 years ago

Review №65

Rating: 5

Very clean facility, people were exceptionally nice & helpful

Date: 2 years ago

Review №66

Rating: 5

I would recommend anyone to bring their loved ones to Midwestern, the facility is clean, improvements are noticeable throughout the building, and the cherry on top is that the food is top notch that comes out of the kitchen

Date: 2 years ago

Review №67

Rating: 3

When I came to visit, patient had to get someone to out me in. I got in to see who I was visiting. Then as I got ready to leave another patient had to get someone to let me out. It was not an awesome visit but satisfactory. It would help to have someone there at the door ready to let us in. Thank you.

Date: 2 years ago

Review №68

Rating: 5

So far we have new employees and they are awesome

Date: 2 years ago

Review №69

Rating: 5

Date: 3 years ago

Review №70

Rating: 5

Date: 3 years ago

Review №71

Rating: 5

I truly enjoyed my meet & greet. Your hospitality was awesome

Date: 3 years ago

Review №72

Rating: 5

Very nice, clean, updated facility. Staff very compassionate and helpful towards their patients. Therapy rocks, excellent wound care services, awesome activities, and dedicated nursing team! Definitely recommend!

Date: 3 years ago

Review №73

Rating: 5

My sister was here end of life and was placed at Midwestern and she received excellent care

Date: 3 years ago

Review №74

Rating: 5

Midwestern Healthcare Center is an Awesome place to work. The Residents really enjoy our Family Environment.

Date: 4 years ago

Review №75

Rating: 5

We brought my aunt here in her final days of life. The staff here at MHCC not only gave her outstanding care and compassion, but also attended to my family needs as well. I had the privilege of working along side this excellent group of healthcare professionals for over 10 years. You will not find this level of care, dedication and love for the job that these fine people have in their hearts anywhere else in town. A true place to call home is at MHCC.

Date: 5 years ago

Review №76

Rating: 1

As a previous employee I regret to inform many that this facility isnt somewhere for you to place a loved one nor a place to work. Their is a constant clash of personalities, teamwork and communication is nearly non existent the amout of neglect and lack of care giving to the residents is bare minimum. I hated to have to leave my residents. Ive known and cared for many of them since before I was even out of grade school. The building is infested with roaches. The walls in hopper rooms caked in mold and mildew. Yes they may have remodeled but all was done was a new coat of paint and decor. The building is in need of major repairs. Both for health and safety reasons. Let me mention that most 5 star reviews are from current employees.

Date: 5 years ago

Review №77

Rating: 1

Date: 5 years ago

Review №78

Rating: 5

We have recently completed a fantastic remodel of the facility! The staff and residents are all enjoying the wonderful changes throughout the facility. Our TEAM is a great group of kind & caring people & we love our residents!

Date: 5 years ago

Review №79

Rating: 5

It s a wonderful place to bring your family and friends. The staff is great.

Date: 5 years ago

Review №80

Rating: 1

The first night my sister was there they did not anwer her call light for 10 hrs. That is 1 shift and 2 hours into the next shift.. Next night she put call light on.she needed to go bathroom.they told her she needs to sleep longer.. Lord i plead with you please protect these residents.

Date: 5 years ago

Review №81

Rating: 4

Enjoyed working there. Sure every business has its downfalls but from what I have seen with my own eyes, the staff is friendly, food is great and the building is awesome. No place is perfect but this place really cares. Ive worked at places where residents were being ignored and neglected, where people tend to turn the blind eye but not here.

Date: 6 years ago

Review №82

Rating: 5

Newly remodled. Caring staff.

Date: 6 years ago

Review №83

Rating: 1

This nursing home is the worse of the worse!! The entire facility reeks of urine. Residents are left screaming for help for hours! Staff are considerably rude to residents. This place needs to be shut down!!

Date: 6 years ago

Review №84

Rating: 1

My father was transferred there after a fall at home that resulted in a small fracture in his femur. He cannot walk at all. I arrived on a Sunday just after noon to see him and noticed when I walked in, there was no reception. I had to search for a while to find a nurse. The nurse told and pointed me in the direction of his room but that did little help because there were no numbers on any of the doors. After I found his room, the first thing he said when I walked through the door was Oh thank God. He went on to tell me how they ignore the call alarm, remember, he cant walk, when he needed to use the restroom. I found his plastic bedside urinal laying on the ground under his bed. The urinal still had some urine in it from last use. He needed to go again and pressed the call switch. 5 minutes later, still nobody comes. I walk down the hall to see where everyone is at and the break room is full (5-6) of employees sitting on their butts with the alarm blaring in the background. Brought these complaints up with the RN in charge and I get What? They cant eat?. Rude non-caring people work here. DO NOT bring your loved ones to this human warehouse. I am getting my father out of this hell-hole ASAP!!

Date: 7 years ago

Review №85

Rating: 1

Horrible dirty nasty the workers are mean to the people that live there I do not recommend this place for your loved ones.

Date: 7 years ago

Review №86

Rating: 5

Date: 7 years ago