Hampton Vaughan Crestview Funeral Home & Memorial Park

Review №1

Rating: 5

The team at Hampton Vaughan did a great job with my mother s funeral. I highly recommend them.

Date: a week ago

Review №2

Rating: 5

I had the pleasure of meeting and working with Vanessa Onwuneme for my Dads prearrangements. She helped me set up a pre-pay plan for his opening and closing of his cemetery plot. She walked me through the entire process step by step and answered all my questions. I highly recommend Hampton Vaughn Crestview Funeral Home for all your final arrangements. Wonderful staff who treat you with respect, kindness, and dignity.

Date: 2 weeks ago

Review №3

Rating: 5

During a hard time they were polite, respectful and helped my family in all the ways we needed.

Date: 3 weeks ago

Review №4

Rating: 5

Date: 3 weeks ago

Review №5

Rating: 5

Very positive experience. I was 800 miles away but they were able to make everything work.

Date: a month ago

Review №6

Rating: 5

Went above and beyond to make such a terrible life experience navigated easily. Highly recommended.

Date: a month ago

Review №7

Rating: 5

Hampton Vaughn Crestview Funeral Home, were very comforting, answer any questions, all of the staff are kind, took care of my mother an her service was very nice. They make you feel at ease through the process.

Date: 2 months ago

Review №8

Rating: 5

The staff at Hampton Vaughan Crestview were top notch! They were so kind, compassionate and thoughtful. Truly a blessing in one of life s hardest moments.

Date: 3 months ago

Review №9

Rating: 1

Update : I was told In the past that Joyce was no longer working there well I was lied to about that also . I went out to visit my family members and my father has 2 holes and a crack I called to put a work order in and Joyce answered the phone and she told me that no one could help me so I went to the office and I explained the situation to her in person and she was so rude to me. I asked her if I could please put in a work order and her exact words to me was this ( well you look like you could walk the cemetery a couple of times) I said with all due respect Joyce I just want to put a work order in and find out where another family member is . I came back to the car and told my boyfriend please please creamate me and bring me home because I do not want to be in a Cemetery that is run by rude people. This Cemetery is not kept up to date with maintenance. Joyce is Rude when work orders where brought to her attention. No one calls . It is sad that these people do not treat others with respect . There was a guy that was very rude when I was in the office .. They say that they will call you and let you know that the work order was done but they dont call you. They say that they care about your family and they dont, they do not have any dignity, respect or compassion . They lay your family members in the ground and then forget about them . They say that the weather is at fault for a lot of stuff and they thought I was going to fall for that well they thought wrong I did not fall and will not fall for that .

Date: 4 months ago

Review №10

Rating: 3

April 2024 UPDATE: Don Wright assisted me with gifting the plots to a family who could not afford them otherwise. In the end, there was a huge disconnect on the front end, but moving these to another family who will need them in the near term was a good outcome. Thanks Don and 3 stars to you. ================================================== I recently attempted to sell my parents unused Crestview cemetery plots. I called in and spoke with a gentleman [Jim?] who had me submit the ownership deeds so he knew what needed to be done should I find buyers. I mailed them to him and called back later to find if everything he needed was in place for me to sell the plots...he agreed they were. I began to advertise... Well we finally did find a buyer and negotiated a price for the plots. I called the gentleman back at HV - Crestview and told him I had buyers and he then told me that since my parents had not bought the plots directly from HV, but had bought them from the first owners, I would not be able to resell them again. When I asked for a reason, his feeble explanation was - Hampton Vaughn is preventing cemetery plot speculation by only allowing the plot transfer one time. WELL WHY DID HE NOT TELL ME THAT ON MY FIRST CALL AND SUBMISSION OF THE DEEDS? This entire process was without precedent and very unprofessional. I was told I could gift the plots or a blood relative could use them - however none of the relatives remain in WFT. My thoughts are, HV did not want this transaction to proceed as it prevented them from making a retail price sale of other cemetery plots.

Date: 5 months ago

Review №11

Rating: 5

The facilities were clean and orderly. The visitations service was very well organized, and the staff did their upmost best to please my guest and myself it was a very pleasurable experience during a very difficult time, and we are very appreciative for the professional treatment that we received.

Date: 5 months ago

Review №12

Rating: 5

They were great people to deal with during an emotional time! Went above and beyond to help me prepare for my grandmothers funeral! I highly recommend them!

Date: 6 months ago

Review №13

Rating: 5

Very helpful during a difficult time

Date: 9 months ago

Review №14

Rating: 5

Date: 10 months ago

Review №15

Rating: 5

I cant thank Don Wright, and Michael Russell enough for making me feel at ease during my time making arrangements for my mother. I felt everything was perfect for my mother. Michael was very professional and caring and took care of all my needs for my mother. Patricia Hall did an amazing job on my mother and Im very appreciative for her professionalism. My mother looked beautiful. Carie Wright was very professional helping me with any questions I had regarding the death certificates or anything else I needed. When I walked out of the funeral home, after making arrangements, I felt relieved and had no worries. If youre looking for a funeral home with caring employees this is the place. If I could give a 10 star I would give it. They were absolutely amazing and very professional

Date: a year ago

Review №16

Rating: 5

Michael & everyone at Hampton & Vaughan took such good care of my mom. We were all in a state of shock as her death was unexpected. Michael was understanding about our grief. He answered all our questions & followed up with us a few days later to see how we were. They were very caring & professional from the first phone call to our last interaction when we picked up her ashes. I would recommend Hampton Vaughan to anyone needing funeral or cremation services.

Date: a year ago

Review №17

Rating: 5

Date: a year ago

Review №18

Rating: 5

Brad was easy to work with and efficient!

Date: a year ago

Review №19

Rating: 5

Bradley was so great, thank you for your help.

Date: a year ago

Review №20

Rating: 5

Thoughtful and caring. Patricia went above and beyond.

Date: a year ago

Review №21

Rating: 5

They helped us create a beautiful service for my mother. They were very caring and professional. Highly recommend them to anyone.

Date: a year ago

Review №22

Rating: 5

Date: a year ago

Review №23

Rating: 5

Date: a year ago

Review №24

Rating: 5

Patricia Hall and the staff at Hampton Vaughn did an amazing job with my Aunt s funeral arrangements. The staff was extremely supportive and courteous with all of our family. Most importantly they made my Aunt look absolutely beautiful like just like her photos. I would definitely recommend Hampton Vaughn for your funeral arrangements. Thank You.

Date: a year ago

Review №25

Rating: 1

No stars. A once professional funeral home is now cut rate with employees who should be selling used cars. Incompetant and rude, I would never reccomend this FH. Also way overpriced.

Date: a year ago

Review №26

Rating: 1

My family utilized Hampton Vaugh to make the arrangements for my uncle who passed away. I assisted my aunt with the paperwork and arrangements. While we were waiting for the paperwork to be finalized for my uncle, my aunt decided to purchase her plot. The man selling the plot quoted her a specific figure along with a discount. She signed the contract and after being at the funeral home over 3 hours, arrangements were finalized. Mind you, it was a simple graveside service with 2 songs, nothing elaborate but nice and simple. We should not have had to sit and wait 3 hours for everything to be finalized. Then the day of the service we are approached and told that the contract cut off at the bottom and my aunt needed to sign it again, WHILE AT THE GRAVESIDE! Very unprofessional. She signs the contract and we leave. Thinking everything is good with her plot and the arrangements, she receives 2 bills in the mail; one for her plot and 1 for the opening/closing. DOUBLE what she was quoted. There was NO mention of the additional charge for the opening/closing. She specifically said she just wanted to purchase the plot at that time based on the amount told to her. I have called to discuss the bills for my aunt and have left 5 message for Steven, since I was told that is who I needed to speak with since the original lady didnt want to get in the middle of it, and have yet to receive a call back. I would NOT recommend Hampton Vaughn Crestview Funeral Home.

Date: a year ago

Review №27

Rating: 5

I recently went to Hampton Vaughn Crestview Funeral Home to make final arrangements for both me and my wife. My initial feelings about doing something like this were somewhat trepidatious. However, Jim Coleman and the staff we encountered were extremely warm, gracious and informative. There were no surprises and they worked diligently to provide us exactly what suited our needs and desires best. I would whole-heartedly recommend them to anyone. Thanks and God bless.

Date: a year ago

Review №28

Rating: 5

I am writing this on behalf of Jerry and myself. Michael Russell and the entire team did a wonderful job helping us prepare for the funeral of Dorothea Goodwin. Everyone was very kind, very accommodating, and very professional. We would strongly recommend Hampton Vaughan to anyone needing funeral services. Thank you very much.

Date: a year ago

Review №29

Rating: 5

Patricia and the staff was absolutely awesome In meeting out needs ! I want to thank you for taking care of the little details .

Date: 2 years ago

Review №30

Rating: 5

The chapel facility is very welcoming, clean and classy. The entire staff from the front door all the way to the ushers, driver and internment crew (a total of 10-12 people) were very kind, professional, well dressed, and personable. They offered to help in every way from loading the flowers and organizing the photos to having a fantastic sound engineer to facilitate the music playlist perfectly! (I m a professional musician and musically very demanding.) I played the digital piano and my friend Clint who was Merle Haggard s guitar player for 10 years played the guitar. They mic ed the guitar perfectly. I totally recommend Hampton Vaughan Crestview for all your needs. Roger Deerinwater did an excellent service and Patricia Hall was a stellar director. The best in Wichita Falls for sure! We gave my 93 year old Mother a great send off and they had her lookin great! God bless.

Date: 2 years ago

Review №31

Rating: 5

Thank you for taking care of my mom and treating us with kindness

Date: 2 years ago

Review №32

Rating: 5

Don and the entire team at Hampton Vaughan Crestview were so kind and helpful. We highly recommend and appreciate each staff member. Dons calm and caring demeanor made a difficult time much easier to navigate.

Date: 2 years ago

Review №33

Rating: 5

The staff went above and beyond to answer all questions and were very respectful while handling our loved one.

Date: 2 years ago

Review №34

Rating: 5

Very happy with the experience

Date: 2 years ago

Review №35

Rating: 5

Date: 2 years ago

Review №36

Rating: 5

Date: 2 years ago

Review №37

Rating: 5

They are amazing. I walked in not knowing anything and they explained everything and helped me decide what to do. Great people

Date: 2 years ago

Review №38

Rating: 5

My wife and I elected, now that we are older (my wife says older not old), to preplan and make things as easy as possible for our kids when we do head out on our next adventure. Being from Wichita Falls, we elected to look at plots at Crestview Memorial and after meeting Yolanda, Steve and Don of Dignity Memorial Hampton Vaughn, we are certainly glad we did go to Crestview and Dignity Memorial. There is nothing easy about this process, but they were awesome in making it as easy as possible. Considerate and caring is what they are all about. They helped and advised us step by step thru the entire process from deciding on the plot to full funeral arrangements. When we thought about possibly upgrading part of our arrangement, Don (Manager) came in and said, Do what you want and we will make it work. And they did this through the whole process. Thanks; Yolanda, Steve and Don - we truly appreciate you. Jerry and Sue Myers

Date: 2 years ago

Review №39

Rating: 5

Michael and Carie with Hampton Vaughn made the arrangements for my husband easy and seamless, taking the stress out of that arrangements. The facility is perfect for providing 1 stop for arrangements, family meal, visitation and the service.

Date: 2 years ago

Review №40

Rating: 5

I truly feel as though the Hampton Vaughan team are one of a kind. The care, comfort, and compassion shown by them made us all feel at ease, something that we truly needed after losing our loved one. Patricia is amazing, it was such a pleasure letting her handle it all.

Date: 2 years ago

Review №41

Rating: 5

Thank you Michael Russell for your amazing assistance in finalizing our Dad s services. You made the process so much easier with your professionalism & kindness during this difficult time!

Date: 2 years ago

Review №42

Rating: 5

My experience with the interment of my family members ashes was better than I could of expected. The team at Hampton Vaughn is professional, kind and patient. The location is warm and welcoming. The cemetery is clean and well kept. I am very grateful my experience was as good as it could be.

Date: 2 years ago

Review №43

Rating: 5

Date: 2 years ago

Review №44

Rating: 5

Hampton Vaughn staff was great to work with to schedule and plan my moms service. Very professional and understanding in our time of loss

Date: 3 years ago

Review №45

Rating: 5

Date: 3 years ago

Review №46

Rating: 1

Horrible Funeral Home. When we are grieving the loss of a son-in-law they left our daughters legal name out of the obituary. She was married and with him for over 12 years and they have 3 wonderful children together. They tried to erase part of his beautiful life. His children will see this. I hope someday we can forgive them for what they did. We are very hurt and disappointed. This is a very unprofessional and uncaring company. They will do anything for money. I can never support this business or recommend it.

Date: 3 years ago

Review №47

Rating: 5

I had a pleasant experience with Hampton Vaughan Crestview. They were very nice about everything. I would say to anybody who is looking for a place for this service. This is a great place. No one made my mom and myself feel weird. Talking about the reality of life and passing. I would recommend Hampton Vaughan Crestview to anyone who is preparing. Or, even just inquiring about family or themselves.

Date: 3 years ago

Review №48

Rating: 3

Its her final resting place. Need a headstone Im sorry momma it happened so fast. I love you and miss you

Date: 3 years ago

Review №49

Rating: 3

Our family did not feel much compassion from the staff at Hampton Vaughn Crestview Cemetery. It seemed that their interest was centered around getting the money for the burial. We asked for a few small requests that were overlooked and not addressed. The service from the staff was adequate, but overall it felt like a very commercial transaction.

Date: 3 years ago

Review №50

Rating: 3

Not as expected for over $22,000. Attention to details were overlooked. I would recommend, as I know they are usually on point.

Date: 3 years ago

Review №51

Rating: 4

Date: 3 years ago

Review №52

Rating: 5

Caring, Compassionate, Thoughtful, Sympathetic, Kind, and Helpful; I can not adequately describe how good Don Wright, and the staff at Hampton Vaughan Funeral Home are. They helped my wife and I through the most difficult time in our lives after loosing our son in January 2021. Amid and partly because of Covid-19 and the record breaking freeze disaster, which damaged many areas of their building, which we never saw, they have worked seven days a week fulfilling the needs and wishes we had for Aarons final resting place. They remained steadfast and confidential to our wishes even amongst haranguing and badgering from other people who truly loved Aaron but were not next of kin. Every step of the way, every meeting, through all the arrangements they were Professional and Accommodating. I highly recommend Hampton Vaughan and Don Wright for you or your familys end of life needs! I wish there were more stars, they deserve them!

Date: 3 years ago

Review №53

Rating: 5

Date: 3 years ago

Review №54

Rating: 5

Incredibly compassionate people who show respect and dignity to those who grieve.

Date: 3 years ago

Review №55

Rating: 5

From beginning to end, every step of the way, the staff were helpful and respectful of the deceased s wishes, as well as my own. I would gladly refer Hampton Vaughn for your funerary needs. I would also like to add that planning ahead for your own needs can be such a blessing in your family s time of sorrow. It s not a jinx, just a smart solution to the inevitable.

Date: 3 years ago

Review №56

Rating: 5

The best service I could ever imagine. Treated us like family and made sure all our needs were met. I wouldn t recommend anywhere else. Hands down the best experience.

Date: 3 years ago

Review №57

Rating: 5

Absolutely best people to work with in a sorrowful time. They are nothing but professional and kind. Highly recommend to everyone.

Date: 3 years ago

Review №58

Rating: 5

Amazing staff who are so very kind and giving. They truly make a difficult time so much easier through their compassion. Highly recommend to anyone.

Date: 3 years ago

Review №59

Rating: 5

This funeral home was so good to my friend and her family while she was grieving the loss of a family member. They went above and beyond to bring the family comfort during a difficult and sudden loss.

Date: 3 years ago

Review №60

Rating: 5

Our family recently lost a loved, young man, my nephew, Aaron. As I live out of country, it has been extremely difficult for me not being able to travel to my niece due to the pandemic. It has been a comfort hearing from family, that Hampton Vaughn has provided loving, sensitive care while helping them navigate the details of laying him to rest during these difficult times. My niece, Aaron s mother, who is the next of kin, I know is extremely grateful, as am I! Thank you for all you have done.

Date: 3 years ago

Review №61

Rating: 5

Date: 3 years ago

Review №62

Rating: 5

I lost my grandson and I can t say enough how wonderful and kind Don Wright and Yolanda Wilson have been. The decisions and arrangements made by daughter have been put in place perfectly. Don and Yolanda explained and helped us understand how to progress in what we needed to do during this sad time. It brought us comfort to be guided by these two caring professionals. I highly recommend them in your time of need.

Date: 3 years ago

Review №63

Rating: 5

As a mother, the loss of my beautiful son Aaron has been unbearable. At a time of overwhelming sadness, it has been so very difficult to even muster the strength to make final arrangements. Fortunately, I and my family have been so blessed with the kindness and compassion of Don and Yolanda at Hampton Vaughn. They have worked with us diligently to ensure that my son will be honored and laid to rest with upmost dignity. It is worth mentioning that they have remained professional despite being placed in the midst of family disagreements regarding the obituary and the release of my sons remains. Please understand that that as next of kin, I made the decisions.The funeral home representatives were obligated to follow my wishes and should not bear the brunt of any unsavory reviews from individuals that did not agree with my decisions. This has been an incredibly sad time for all that loved my son. I am praying that despite this contention amongst those that are grieving, we can proceed with kindness and love towards each other.

Date: 3 years ago

Review №64

Rating: 4

Date: 3 years ago

Review №65

Rating: 5

I would like to positively comment on the handling of issues, and concerns from immediate family and friends. As I cannot speak directly to issues, and concerns of others outside the immediate family - I can say that this funeral home, and its employees handled the direct requests of the family to the highest regard, and followed wishes of the next of kin. Its all one can ask of them, and to that - they surely succeed.

Date: 3 years ago

Review №66

Rating: 1

Date: 3 years ago

Review №67

Rating: 1

Date: 3 years ago

Review №68

Rating: 1

A good friend of mine lost her husband when she called the funeral home to ask questions about the obituary and the services she was told to shut up the family was grieving and hung up on they are very rude and disrespectful to people that loved and cared about this person that passed away. I wouldn t recommend this company

Date: 3 years ago

Review №69

Rating: 1

100% unprofessional and should not I be in the business of handling grieving families

Date: 3 years ago

Review №70

Rating: 1

Absolutely worst place to do business especially in the time of grieving

Date: 3 years ago

Review №71

Rating: 1

Unprofessional to say the least

Date: 3 years ago

Review №72

Rating: 1

Who tells the grieving mother in law to shut up? Worst business ever

Date: 3 years ago

Review №73

Rating: 1

Horrible people who make judgements and will talk down to grieving people

Date: 3 years ago

Review №74

Rating: 1

I WAS MARRIED TO AARON HOLUB 12 years. This funeral home has been horrible to me, the main person being Don the funeral director. I am not only grieving the loss of my best friend, husband, and father to my three children, but I also experienced extreme trauma in all this. I called several times to get the appropriate paper work and information regarding family decisions. I was told to shut up, and to quit harassing them or they would call the police. I was crying at this point confused, I still don t understand why I couldn t have the paperwork requested, but regardless when someone is grieving and has been through a traumatic experience, this is not how you treat someone. Corporate was called and they were very kind, but I would hope to never be any part of this business moving forward. It is shameful... my husband was my entire life.

Date: 3 years ago

Review №75

Rating: 1

Date: 3 years ago

Review №76

Rating: 5

We have had many family members that we used your services and always very pleased with the help you provided. The care and compassion shown during those hard times. Recently we needed your help again with our precious mom Gladys Vogel ( Lingnau) once again all the help, care, compassion was there for us. Only a few mix ups that were taken care of right away. I especially want to thank Mr.Coleman and Don Wright the general mgr. for their extra help. I only wish you still did the laminated obits. Such a wonderful keepsake to hold onto! Thank-you, Debbie Loafman

Date: 3 years ago

Review №77

Rating: 5

There are no greater heartaches than losing a loved one. And on Dec 20,2019 we lost our Dad,Don Cook. On Nov 9,2020 we lost our beautiful Mama,Carolyn Cook. Hampton Vaughan was who we chose for both funerals. Both funerals were beautiful and everything we ask they be. The staff was courteous..compassionate and kind. Their knowledge answered questions before we even knew to ask them. Their suggestions were almost as if Mom and Pop were a part of their family,and they held us as we cried and they prayed with us and for us. I would like to acknowledge Patricia personally. She was such a blessing to me and my family. She was willing to do whatever she could do, to ease our heartache and devote her time and professional courtesy to my husband and me personally. She was an absolute friend when I needed one most. I hope she knows how much she helped our family say goodbye to our beautiful Mama. I will never forget her kind heart. If you need a final resting place for someone you love-Hampton Vaughan is a place where angels reside and kindness is surrounding you. Your tears,memories and prayers are always comforted and shared. You will not regret choosing them for your last goodbye. Darlene Smith

Date: 3 years ago

Review №78

Rating: 5

Very professional, thoughtful, and personable. They took care of everything and the funeral went so well. I would recommend them to everyone. Thank you guys for being so awesome!

Date: 3 years ago

Review №79

Rating: 5

Very attentive and very prompt and definently worth 5 plus stars!

Date: 3 years ago

Review №80

Rating: 5

We knew well in advance that we would need the services of a funeral home and my stepfather had designated Hampton Vaughan as the place to handle his funeral arrangements. In addition, he had a crypt already paid for at Crestview. The staff was helpful, sensitive, and very professional in their handling this death. I cant think of anything that should or could have been done differently.

Date: 4 years ago

Review №81

Rating: 5

Great, knowledgeable staff. Great product!!

Date: 4 years ago

Review №82

Rating: 5

Date: 4 years ago

Review №83

Rating: 5

My family as well as our friends, are very well pleased with your services. My Mother was so beautiful everyone looked twice, she looked like a beautiful angel. The family and I thank you very much with the care and concerns of my Mom and the family. Thank you Georgia Pardue aND Family

Date: 4 years ago

Review №84

Rating: 5

Date: 4 years ago

Review №85

Rating: 5

My experince with cresview emplyee Jesse ..was awsome ...the kind caring patience Jesse took to give me the care of all that i wanted for my viewing reception flowers service ..was all that i wanted ..i am very satisfied with Jesse care and comfort and taking the time to respect my wishes...Thank you ! Crestview for having a wonderful stafff ...and cemetary! Thank you ! JESSE FOR YOUR AWSOME CUSTOMER SERVICE!!!

Date: 4 years ago

Review №86

Rating: 5

Date: 4 years ago

Review №87

Rating: 5

Date: 4 years ago

Review №88

Rating: 5

I can t say enough good things about Hampton Vaughn Crestview. Judy Wolfe was amazing. So caring and so professional. I would recommend them to anyone during such a difficult time.

Date: 4 years ago

Review №89

Rating: 5

Top Notch! Jesse was very polite and detailed on our prearrangement of our funeral. Answered all questions, gave a tour and explained what all was included in the package-very professional

Date: 4 years ago

Review №90

Rating: 5

Staff was wonderful, very knowledgeable and professional. Made me fell at ease and peaceful that my arrangements are made and my family wont have to worry when that time comes. Also the information on what benefits I have available with the VA was fantastic.

Date: 4 years ago

Review №91

Rating: 5

My mom has Alzheimers and it is difficult at times for her when trying to get things done, so she and i werent looking forward to having to take care of our families plots, monuments, and her funeral arrangements so that things will be a little easier when that dreaded time come. So once we got to Hampton Vaughan we were greeted by James Hughes and he was awsome he took care of everything that she wanted and made it as easy as can possibly be. Thanks James

Date: 4 years ago

Review №92

Rating: 5

Date: 4 years ago

Review №93

Rating: 5

Date: 4 years ago

Review №94

Rating: 5

Date: 5 years ago

Review №95

Rating: 5

Tremendous amount help

Date: 5 years ago

Review №96

Rating: 5

Everyone was very polite, caring and helpful. The service for our loved one was beautiful. Thank you, Terri Donnelly

Date: 5 years ago

Review №97

Rating: 3

Judy Wolfe was an absolute blessing to me and my family. I just can t thank her enough for everything she has done for us. It is so apparent she is in this job for the right reasons. She is such a kind, caring person. We were extremely unhappy with the gentleman who tried stealing our money- oh I mean who tried selling us a plot. He should not be working at a place where people are going to be emotional. He was very cold and callous. All he was was a salesman! If it weren t for Judy, I would be blasting Hampton Vaughan all over social media. You should be ashamed to have this man work for your company. Thank you.

Date: 5 years ago

Review №98

Rating: 5

Date: 5 years ago

Review №99

Rating: 5

James was awesome. He went through every little detail with all of us. Was very compassionate. He met all of our needs and a little more. We appreciate everything that you do.

Date: 5 years ago

Review №100

Rating: 5

Very friendly staff and professional. Will continue dealing with them for future needs.

Date: 5 years ago

Review №101

Rating: 5

I recently held final rites for my mother Billie Gore at Hampton Vaughan Funeral Home with burial services from the Mausoleum at Crestview cemetery due to inclement weather. Moms formal viewing was in the chapel which is beautiful on its own merits. Every single task I asked for was handled immediately by Mr. Ronnie Chestnut and Mr. James Hughes with perfection. They were available to make a very difficult task as painless as possible. Moms final presentation to her friends and family was absolutely beautiful. Her favorite color was green. There were no green caskets available, however Mr. Chestnut found and ordered a lovely green one especially for her and had it delivered in one day. The florist used to create the casket arrangement did outstanding work creating an individual masterpiece that captured moms spirit and love of nature. The video presentation created by inhouse staff was exceptional. I asked for special and unusual events which were welcomed and even encouraged. Catered food and beverages in the adjoining room was informal, relaxing and provided a welcoming environment for friends and family to congregate and reminisce. I brought in music at the last minute which was immediately incorporated into the service. Brochures provided by the facility were professional and a nice take away for attendees. Internment services the following day were handled with the same dignity and respect shown throughout the rites. The final memory box provided to me was a welcomed addition and contained many unexpected and heart warming memories of my loved one. Mom would have been honored and very pleased with every aspect of the services. I made the right choice and have no regrets. Robert Gore, Dallas, Tx.

Date: 5 years ago

Review №102

Rating: 5

Date: 5 years ago

Review №103

Rating: 2

Went to a service which was held in mauseleum so many people we had to stand outside. Could not hear one word of the service need outside speakers!!!

Date: 6 years ago

Review №104

Rating: 1

This funeral home made a mockery of my moms funeral. The staff made no accommodation to ensure that her children and grandchildren were reserved seats near the front of the so-called chapel. Only her third husband and extensive family were seated at the front, leaving her children and only grandchild to find seats near the back. It was worse for the graveside service. Her children and only grandchild found standing room only. Make no mistake, my mother loved us and worshipped her only granddaughter. My mother would have expected the funeral home staff to be sensitive enough to the needs of broken families regardless of who was paying the bill. If her Alzheimers illness and subsequent deat werent traumatic enough, that incompetent funeral home put the cherry on top. The cavernous glaringly artificial lit facility they call a chapel is insult to injury. It is cold and impersonal and contains the very cheapest of a fake stained glass window, which is disproportionately small for the wall in which it floats. The sound system on which they played a very poor, souless and brassy recording Amazing Grace - not much thought or care put into that - was frought with static. I strongly advise against taking your patronage to this farce of a funeral home. They are not equipped to deal with complicated family needs at the time in a familys life when they need it most.

Date: 6 years ago

Review №105

Rating: 1

My father, Herb Sleeper, was buried here over 2 years ago. After paying for and coordinating everything for the headstone we STILL do NOT have a headstone placed. I have called numerous times and am promised each time by Crestview they will find out and call me back, but - Ive never received a call back. I just called and talked to Steve and he promised to find out and get back to me right away. Hopefully this is a lost paperwork thing and they solve it today. If so Ill be sure to post an update, but as for now, this is NOT anywhere approaching appropriate.

Date: 6 years ago

Review №106

Rating: 5

We had mom there and they really help us out.We had a wonderful viewing..I was pleased with it..

Date: 6 years ago

Review №107

Rating: 5

They took care of my dads funeral and treated us like family. Thats really all to be said but this is a great place for your loved one.

Date: 6 years ago

Review №108

Rating: 4

I attended a Cousins funeral here and everything seem to be fine. We just had a graveside service then was invited back over to the funeral home for lunch. Everything went well and they were very nice to us while we were there.

Date: 6 years ago

Review №109

Rating: 1

My best friend, husband, and grandparents buried here. My friends bought 2 plots several years ago. After the death of their youngest son (36) passed from congestive heart failure, they had him cremated. They decided to be cremated as well and had their plots up for sale for several years. With no luck of selling them, they decided to be cremated and placed in plot space, but they wanted their son to be buried with the first parent that passed away. The mom went first and this place wanted an additional $1500. To put the sons ashes with his mom, who would be with dad too. He said, he would not pay such price since the hole is already opened. When the husband passed away, he had full military service, but they gave the flag to the daughter instead of the eldest son. The director treated the son as if he were trash only because he was a biker and dressed in his vest and leather jacket. I would not bury my worst enemy here. I think they are crooks as their prices are ridiculous. The husbands service looked so cheap and bare.

Date: 7 years ago

Review №110

Rating: 3

Not going there if I can help it.

Date: 8 years ago

Review №111

Rating: 3

Grand mother buried their. Wonderful woman rest in peace Ma_mo love you

Date: 9 years ago