About the Company
rating: 4.0
Family Entertainment Center offering an arcade, roller skating rink, go-karts, two 18 hole mini golf courses, laser-tag, and more! We offer amazing birthday party packages for all ages!
Categories
- Amusement center
- Go-kart track
- Laser tag center
- Miniature golf course
- Roller skating rink
- Video arcade
Contact Information
Phone: +1 940-696-1222
Website: https://plexentertainment.net/
Address: 4131 Southwest Pkwy, Wichita Falls, TX 76308, United States
- Monday: Closed
- Tuesday: Closed
- Wednesday: Closed
- Thursday: Closed
- Friday: 5–9 PM
- Saturday: 1–10 PM
- Sunday: 1–8 PM
Photos
Reviews
Review №1
Rating: 3
Customer service is kinda lacking.
Date: 2 days ago
Review №2
Rating: 1
I do not give a 1 lightly, but this place most definitely deserves it. The mini golf, for some strange reason, has VERY strict rules, on top of being INSANELY overpriced. $20 for 2 people, for ONE round of 18 holes. You are reminded by signs all over as well as the staff telling you that you are NOT ALLOWED to replay any holes, NOT ALLOWED to play both courses, NOT ALLOWED to restart your game, NOT ALLOWED to walk on the grass.. It feels like youre in prison and youre being given the privilege of playing mini golf. The MOST UNWELCOMING, UNFUN experience Ive had at a fun establishment. After 23 minutes that it took me to finish 1 course, I made my way back inside since i didnt want to risk the wrath of the Mini Golf Gods and get banned or something. I asked The young man at the counter why all the strict rules and he proceeded to say I dont know. I didnt make the rules. I think the owners/managers of this place forgot the whole point of this establishment: to provide fun for families. And just a hint: families are PAYING for that fun. What a crazy thought to be considerate of that fact, huh? I didnt bother staying for anything else, food or arcade games, as i noticed that they were overpriced as well. Im not the type of reviewer to tell you what to do. I will say that based on my personal experience, it is not worth the cost WHATSOEVER. I will avoid this place like the plague. I will do myself a favor and choose Chuck E Cheese or TILT at the mall, if I want a family fun arcade day. I would STRONGLY recommend you do the same.
Date: 2 days ago
Review №3
Rating: 5
Date: 4 weeks ago
Review №4
Rating: 5
Place was super fun for adults and kids
Date: a month ago
Review №5
Rating: 5
Date: a month ago
Review №6
Rating: 5
This is our second birthday party here and both times have been wonderful! The team sets everything up, serves, and breaks everything down for the party so it s stress free for us parents! Pizza was good and kids had a blast playing alllllllll the games!
Date: 2 months ago
Review №7
Rating: 5
Great Managment! I ve never felt so welcomed before. Shoutout to Mckenzie!
Date: 2 months ago
Review №8
Rating: 1
I ve been here twice once in mid june and another time during 4th of july weekend both times the same girl was working at the go karts and water boats desk and each time she was terribly rude and dismissive to everyone in line not just us. really terrible service and seemed like she didn t want us there we would ve loved to pay for more rides but were too nervous about being judged again for wanting to ride. her name marysa. i ve never left a review but felt very compelled because this wasn t the first time.
Date: 2 months ago
Review №9
Rating: 5
Date: 3 months ago
Review №10
Rating: 5
Cool
Date: 3 months ago
Review №11
Rating: 3
Date: 3 months ago
Review №12
Rating: 2
The highlighter posse tried to make off with my phone
Date: 3 months ago
Review №13
Rating: 5
Always have fun here. On our most recent trip we stuck to the indoor attractions to avoid the heat. Laser tag arena is on the small side, but the bulkier walls and barriers help make up for it. I forgot to take a picture of the score board, but I think something wasnt working right when one team came out with 0 points. The game choices are plenty in the arcade but my son sticks to his favorite Minecraft game.
Date: 3 months ago
Review №14
Rating: 5
Be a kid again. Celebrate a occassion. Fun speed racing, affordable games and mini-golf.
Date: 3 months ago
Review №15
Rating: 5
Date: 4 months ago
Review №16
Rating: 5
We Always enjoy our time here
Date: 4 months ago
Review №17
Rating: 5
Today, we had a good day here. Everything was working & the weather was beautiful!
Date: 4 months ago
Review №18
Rating: 5
Just attended a party here and the place was clean and well-staffed. The attendant was so helpful and friendly.
Date: 4 months ago
Review №19
Rating: 5
Great mini golf
Date: 5 months ago
Review №20
Rating: 5
Date: 5 months ago
Review №21
Rating: 5
We had a birthday party here in April and it was the best! Service was fabulous, especially from our Party Host, Landon! He did all the set up, made sure we were taken care of the whole time, cleaned up, offered to carry our gifts out, and even drew a cool picture on the envelope of the card he gave to my son! 100% would do this again!
Date: 5 months ago
Review №22
Rating: 5
My daughter and a friend went skating for her birthday
Date: 5 months ago
Review №23
Rating: 5
Date: 5 months ago
Review №24
Rating: 1
An absolute awful place. Staff are as rude as they get. Went they re on Thursday. Went to have pizza and a night out with the kids and they have nothing. Do not go.
Date: 5 months ago
Review №25
Rating: 5
Date: 5 months ago
Review №26
Rating: 5
Date: 5 months ago
Review №27
Rating: 5
My 14 and 10 year old boys always have fun!
Date: 5 months ago
Review №28
Rating: 5
Date: 6 months ago
Review №29
Rating: 5
Date: 6 months ago
Review №30
Rating: 1
I Would leave a minus 10 if I could. Do NOT have a birthday party here. We Did not have a host nor any direction. It was 90 degrees in there and had to ask for them to turn on the air. Told us the empty tables we sat at would be an additional 50.00 each so we had to sit far away from the party. We Paid 300 for 10 kids to skate, 3 pizzas and 1 pitcher of soda. What a ride!!!
Date: 6 months ago
Review №31
Rating: 5
Date: 6 months ago
Review №32
Rating: 5
Date: 6 months ago
Review №33
Rating: 1
Took our family here for one of our kiddos birthdays. Staff informed me rudely that I could not bring in the cake since I didn t book a party. I understand that. I then asked if I could pay for a party package on the spot since the place was practically empty. The manager declined us. We ate the cake outside nbd. Unfortunately the staff was rude and moody the entire time seemingly run completely by teenagers. I wouldn t recommend purely because staff seem bothered by a customer s presence. UPDATE: responding to the businesss reply. The cake nor the booking policy were the issue. The rude employees are what I was obviously talking about. Judging by your juvenile reply I can see why it s tolerated there.
Date: 6 months ago
Review №34
Rating: 5
They were fantastic for my 7 year old. The kiddos at the birthday party had a lot of fun. I would recommend for 7 years and up.
Date: 6 months ago
Review №35
Rating: 5
Date: 6 months ago
Review №36
Rating: 1
No eating of cake, yeah definitely going out of business in this recession! That s what happens when you don t listen to your customers. A lot of times the money just shows the true character of an individual!
Date: 6 months ago
Review №37
Rating: 5
Date: 6 months ago
Review №38
Rating: 5
Perfect place to have a party!
Date: 7 months ago
Review №39
Rating: 5
My daughter s 9th birthday party was a hit. Skating and pizza. They made it easy!
Date: 7 months ago
Review №40
Rating: 5
Date: 7 months ago
Review №41
Rating: 5
Date: 7 months ago
Review №42
Rating: 5
Date: 8 months ago
Review №43
Rating: 5
Fun times. Foods were a bit expensive. The pizzand and friend pickles were tasty, and the quad skates were a bit grimey, but the inline seemed fairly new. My kids had fun
Date: 8 months ago
Review №44
Rating: 1
Dont expect to skate all day for one price, expect to pay for your 3 year old even if they dont know how to skate but wat to try and learn to skate.
Date: 8 months ago
Review №45
Rating: 4
Date: 9 months ago
Review №46
Rating: 5
Date: 9 months ago
Review №47
Rating: 5
Date: 9 months ago
Review №48
Rating: 5
Date: 9 months ago
Review №49
Rating: 5
Date: 10 months ago
Review №50
Rating: 5
Date: 10 months ago
Review №51
Rating: 4
Date: 11 months ago
Review №52
Rating: 5
Date: 11 months ago
Review №53
Rating: 5
Date: 11 months ago
Review №54
Rating: 1
I scheduled a birthday party for my son. It started as rude, uncivil behavior by Manager, Marilyn, her male colleague telling me that we had arrived too early, they had no place to keep birthday cakes, goody bags can only be handed out at end of party or else they could reschedule my party and I can hand goody bags in parking lot. That is how Family Fun Zone does birthday parties for Asians.
Date: 11 months ago
Review №55
Rating: 5
Date: 11 months ago
Review №56
Rating: 3
Date: a year ago
Review №57
Rating: 1
Lots of broken games over priced drinks. Very poor AC.. not worth the money any more..
Date: a year ago
Review №58
Rating: 5
Date: a year ago
Review №59
Rating: 1
This is a repeat of a yelp review I made over a year ago. My wife, my kids and I all went out to this place to have fun. After we hit the mini golf, we hit up the Laser Tag. My wifes vest wasnt working. She let the people know mid game she was having issues but the attendant basically just said to deal with it and that it happens sometimes. No refund for her. No replay of the game...just a broken game and lousy service. Because of this, we will never go back...my son even wants to try the go karts but why would we go back there? What happens if one of the go karts doesnt work? Will they just take my money again and tell me to deal with it again? Yeah, no thanks.
Date: a year ago
Review №60
Rating: 1
Staff is rude and incompetent. I remember coming here years ago when it was under different management. I miss the old days. Theres a lot of new equipment here while other things are falling apart. (Referring to the golf course primarily.) On top of that, youre dealing with a youthful and negligent staff, its not worth it. On top of that, they are STRICT. Dont bother coming for fun. Me and my son wont be coming back.
Date: a year ago
Review №61
Rating: 5
Date: a year ago
Review №62
Rating: 5
I went to the arcades although I didnt have much luck but I had fun, also when I went to the skating place I didnt dare put on my skates I think next time.
Date: a year ago
Review №63
Rating: 5
It was a very cool place to go have fun, hang out with family & friends. I will be going back again real soon.
Date: a year ago
Review №64
Rating: 1
After emails and phone calls prior to our visit, trying to figure out the best option for a party for our teen, we concluded paying for go carts and Lazer tag and pizzas, individually, met our needs better than the party packages, and even tho we would spend equivalent or more money. Was not allowed to bring in our cake due to no party package. Bummer since it was 114 degrees outside and we already purchased the cake. We got over it and just went on with the party without cutting the cake. The workers there were rude to a guest of our party, and our guest wrote a 1 star review while we were still there spending money.... Guess thats one thing the owner stays on top of here, they read the review and promptly called their employees and they asked us to leave.... We first thought they were coming to us to allow us to eat the darn cake since they were not at all busy and to be nice ha, will never be back or recommend this place First bad review ive ever wrote. .
Date: a year ago
Review №65
Rating: 1
Went there for a birthday party with friends and family and was told that we are not allowed to eat cake without a birthday package. In these birthday packages they do not offer go karts or laser tags. And after a family member left a review about the rude staff who can t do basic math (couldn t subtract 600 from 1000) they proceded to kick us out of the establishment. The review posted didn t even include the lack of go karts as there were only two singe riders and 3 double riders. They waited to tell us we had to leave until after we had payed for the laser tag and go karts. While we were leaving the staff were huddled up together looking at us and giggling. Would not recommend this experiment to anyone else if I could rate this a zero I would.
Date: a year ago
Review №66
Rating: 1
Not a fun zone. Save your money and go somewhere else. The staff are incredibly rude and lack basic customer service skills. We came in with a large group of 13 for a birthday and we were basically the only people there, one or two small groups came in while we were there. We didn t buy the birthday package because they didn t have one that included laser tag and go carts. We bought three large pizzas, 10 drinks, laser tag for 8 kids and go carts for 10, and 100$ on game cards. We had a cake that we brought in and we were told that we could not eat the cake because we did not purchase a birthday package. The staff stared at us like we were criminals the entire 2 1/2 hours that we were there. Food and drinks are way over priced and they even charge you a dollar for the game cards. We will be taking our business else where. After spending all this money they kicked us out because I posted this review! Haha what a joke.
Date: a year ago
Review №67
Rating: 5
Fun for the whole family!
Date: a year ago
Review №68
Rating: 5
Date: a year ago
Review №69
Rating: 5
Went to my grandsons birthday party here. The kids had a blast and everything looked clean and in working order. Except maybe the AC it was a little warm for my taste. But all and all a good time was had.
Date: a year ago
Review №70
Rating: 5
A great place to spend the afternoon with the kids , family and friends ... Friendly staff and clean and up-to-date games fun place to hang for the afternoon .....
Date: a year ago
Review №71
Rating: 5
Everything is always clean when we go. We have a great time playing mini-golf, arcade games and skating. The pizza is delicious and the people working the redemption counter have the patience of Job! Love this place!
Date: a year ago
Review №72
Rating: 5
This place is amazing. Everything is clean and up-to-date. The skate floor is always clean and smooth, and the skates are new and clean. They have all the latest video games and good prizes. Our family has gone here many times and always had a great time. The staff is friendly and helpful, and the food is great and reasonably priced. Highly recommended!
Date: a year ago
Review №73
Rating: 5
Date: a year ago
Review №74
Rating: 1
this place sucks
Date: a year ago
Review №75
Rating: 5
Date: a year ago
Review №76
Rating: 5
My son and I had a great time. 2 courses and enough games inside to keep you busy.
Date: a year ago
Review №77
Rating: 1
Fun
Date: a year ago
Review №78
Rating: 1
DO NOT GO HERE!! Owner is awful and the employees need to be trained correctly. The fact that the owner always makes the customer feel like they are in the wrong here, is the problem. I get that sometimes the customers are wrong, but every time..over the same complaint, your employees, then there s a problem. You as an owner need to do better. Try to take these complaints seriously. This place needs to be shut down immediately. I will never be back.
Date: a year ago
Review №79
Rating: 1
Nice place with lots of stuff to do, but the associates started cleaning and closed the bathrooms an hour before closing time. They should change the posted hours to a time that accurately reflects when they CLOSE THEIR FACILITIES. *Update in reply to the owner* An employee did NOT forget to remove a temporary closed sign. We DID ask and were informed they were closed for the rest of the night at 8pm. This underhanded reply from the owner implying incompetence on my part should say everything you need to know about customer service at this place.
Date: a year ago
Review №80
Rating: 5
Grand kids love it.
Date: a year ago
Review №81
Rating: 2
The staff arent very pleasant and seem to lack common customer service . We booked a party this weekend for my daughter and husband or myself had to go look for someone every time we needed something. Dont waste your money here thought this would help me for once not have to cater, host and clean up but ended having to do it all except the cleaning part. Very disappointed .
Date: a year ago
Review №82
Rating: 1
This place is poorly managed. They were extremely rude and acted like they did not want us to be there. I guess they should take the fun out of their name. Playing around and having fun is forbidden here. Instead of just kicking us out how about next time you just give us a warning. The staff were rude to us the night before and today. I ve worked in customer service and this was just awful. Do better. I will not be back to this place.
Date: a year ago
Review №83
Rating: 1
Family fun zone? Should be more like family fun sponge, because they soak up all the fun. Staff was incredibly rude from the time we walked in to the time we got kicked out. We were asked to leave the premises for tossing acorns at each other outside. We also visited the night before and they denied us at 8:20 because they closed at 9:00
Date: a year ago
Review №84
Rating: 1
Manager of this place is very rude and unforgiving. Two of our friends were evicted from the premises for breaking a mini golf rule that was not relayed to either of them. They caused zero damages, stayed off the grass they were asked and were there for several hours beforehand. They were both extremely apologetic while he repeatedly scolded them. Totally ruined the experience for all of us as we were there and having a good time for several hours. Left them both in tears on the drive home. Treat people with kindness for goodness sake!!!
Date: a year ago
Review №85
Rating: 5
Date: a year ago
Review №86
Rating: 5
Date: a year ago
Review №87
Rating: 5
Date: a year ago
Review №88
Rating: 5
Date: a year ago
Review №89
Rating: 5
Date: a year ago
Review №90
Rating: 5
Date: a year ago
Review №91
Rating: 4
Liked the different activities offered. The staff arent very pleasant and seem to lack common customer service and courtesy, especially when it comes to first-time visitors and not knowing the options and prices for each. Also note that there are no packages of activities that are offered. Theres everything from arcade fun, indoor skating, and outdoor mini golf and go carts. It definitely would be a better experience if the options were offered as a package deal to enjoy more than one activity.
Date: a year ago
Review №92
Rating: 4
Great place for a bit of fun just be prepared to spend money. Budget $150 for the kids, should give a couple hours between games, laser tag, and go carts.
Date: a year ago
Review №93
Rating: 5
Date: a year ago
Review №94
Rating: 1
If you have 5-6 yr old kids do not do anything here. The kids were doing Pizza and gifts and the manager on duty told the kids they were to loud. No other party was near them and all the adults were standing there. Instead of talking to the parents or adults who booked it 5 yr old kids were told to keep noise down. When I asked to speak to manager, female wbo adrressed my child, i was told I dont owe you an explanation and the cops were called. I then was threateaned with harassment and told I was tresspasing until cops showed up and told I did nothing wrong. Avoid this place at all costs.
Date: a year ago
Review №95
Rating: 5
Grand kids had a great time!!
Date: a year ago
Review №96
Rating: 5
Had fun playing mini golf
Date: a year ago
Review №97
Rating: 4
Date: a year ago
Review №98
Rating: 5
Date: a year ago
Review №99
Rating: 5
Date: a year ago
Review №100
Rating: 2
Staff could be friendlier
Date: a year ago
Review №101
Rating: 4
Date: a year ago
Review №102
Rating: 5
Fun for kids.
Date: a year ago
Review №103
Rating: 5
Date: a year ago
Review №104
Rating: 5
Date: a year ago
Review №105
Rating: 5
Date: a year ago
Review №106
Rating: 5
Another Great spot to take The Greats. I love playing all the games too!
Date: a year ago
Review №107
Rating: 5
Absolutely blast for kiddos and adults if ya really wanna get wild. Food is much better than expected for a place that doesnt specialize in serving food as well!
Date: a year ago
Review №108
Rating: 3
Maybe I have grown out of it, but family fun lo locations like this just arent what they are all cracked up to be. The mini-golf course was not very challenging, and most of the water features were out-of-order or broken. For video games, the selection was baic and roughly a dozen games mixed grom younger child to 3 or 4 adult style games. After those I didnt care to venture and see the other venues they had.
Date: a year ago
Review №109
Rating: 4
Had a great time skating, the arcade was also a vibe.
Date: a year ago
Review №110
Rating: 5
Lots of fun skating, and the pizza and wings were really good.
Date: a year ago
Review №111
Rating: 4
Date: a year ago
Review №112
Rating: 5
Had a blast with the whole family
Date: a year ago
Review №113
Rating: 5
Wonderful staff and service! Great time was had by everyone in our group. I have skated for over 45 years. They have done a wonderful job with wood floor. Sound system is excellent. New inlines are great. Game room is very modern loaded with latest games. We are looking forward to warmer weather to try miniture golf. We are also looking forward to the plans they have in mind for 2023 for Lawton facilities. Great to hear the local churches and the musical options they will have on their desinsted nights. It reminds us of the fellowship and fun we had as teenagers. We also looked forward to our nieces birthday party in February.
Date: a year ago
Review №114
Rating: 4
Expensive but fun
Date: a year ago
Review №115
Rating: 5
So much fun! So many activities for all ages
Date: a year ago
Review №116
Rating: 3
Dont care for the very young teens running the skating rink
Date: a year ago
Review №117
Rating: 4
First time in a good while. Love the update they gave it with newer equipment. My nieces and nephew had a great time there. Pretty fair on pricing i thunk.
Date: a year ago
Review №118
Rating: 4
We loved the Lazer tag, prices are a bit hefty, staff are friendly. There are a few machines that charge you a swipe then dont work.
Date: 2 years ago
Review №119
Rating: 5
Everything was great..
Date: 2 years ago
Review №120
Rating: 5
Date: 2 years ago
Review №121
Rating: 5
We have not been to this place in years because we moved away and came back. So many games have been added, it was a lot of fun! It is cleaner than it used to be as well!
Date: 2 years ago
Review №122
Rating: 3
Fun
Date: 2 years ago
Review №123
Rating: 5
Kids Loved this place!!!! Staff is great especially for high school / college kids Will for sure go vack next time were in town
Date: 2 years ago
Review №124
Rating: 5
Great environment for families lots of fun here will be back
Date: 2 years ago
Review №125
Rating: 5
Date: 2 years ago
Review №126
Rating: 5
Really had a fun time. Grandkids skated and brother and I played miniature golf. This from the author of Last of the Knowers at Amazon.
Date: 2 years ago
Review №127
Rating: 5
It was fun lol
Date: 2 years ago
Review №128
Rating: 4
Date: 2 years ago
Review №129
Rating: 5
Staff was very friendly, especially for being young adults! My toddler had a BLAST here. He never gets many tickets because he doesn t understand the arcade games, but he was able to get a lot more for his tickets here than other places. He wasn t tall enough for anything but the bumper boats so he did those & had a blast. We didn t eat here so I can t rate the food, but the staff, games, and atmosphere were great!
Date: 2 years ago
Review №130
Rating: 4
My kids and I had a great time here. There were some features on the mini golf course that need some improvement.
Date: 2 years ago
Review №131
Rating: 5
We absolutely love the family fun zone. Keeps our kids busy all day. Skating, go karts, arcade games!
Date: 2 years ago
Review №132
Rating: 5
FFZ is a great place to take the kiddos! Management team is top of the top!
Date: 2 years ago
Review №133
Rating: 5
Definitely lives up to the name. Such a fun time!
Date: 2 years ago
Review №134
Rating: 5
This place really bonded my family.
Date: 2 years ago
Review №135
Rating: 5
Great place to go when you want to spend time with your family. Very safe for ages 8+!
Date: 2 years ago
Review №136
Rating: 5
Date: 2 years ago
Review №137
Rating: 5
had so much fun with my grand babies!
Date: 2 years ago
Review №138
Rating: 5
Date: 2 years ago
Review №139
Rating: 5
Alexis on the skate side awesome employee and very pretty ;)
Date: 2 years ago
Review №140
Rating: 5
I LOVE IT !!!
Date: 2 years ago
Review №141
Rating: 1
Date: 2 years ago
Review №142
Rating: 5
Date: 2 years ago
Review №143
Rating: 5
Date: 2 years ago
Review №144
Rating: 1
I called in advance to see if there was anything that I needed to do in order to have a small birthday party for my son. I was told over the phone that there was plenty of public unreserved seating to accommodate the roughly 15 people we planned to have. We were told upon arrival that we could not have our son s cake in there UNLESS we had reserved and paid for a party package. None of this would have been an issue had I been told accurate information over the phone. Although we were given the wrong information over the phone, they made absolutely no effort to make things right. Simply told us policy is policy . In my son s 12 years of parties, this is the first time where we could not take in his cake. I assumed cake was an exception to the no outside food policy, since it is everywhere else, but received a condescending well cake is food response from the employee (may have been the manager). The establishment is nice enough but we will not step foot back in there due to poor management that clearly does not train their employees to give correct information or care to make things right with their customers after their own wrong doing.
Date: 2 years ago
Review №145
Rating: 2
We almost died :)
Date: 2 years ago
Review №146
Rating: 5
Date: 2 years ago
Review №147
Rating: 1
The staff threw away our cups that were not even half empty. The staff member that did it was the one who sold the drinks to me. The manager said I should have told them not to throw them away. Seriously, pay attention to your customers. Plus the batting cages are still not operating.
Date: 2 years ago
Review №148
Rating: 1
Emailed about party details just like I was told.. emailed back in January and still no response. Will never be using them! Such TERRIBLE SERVICE. How can you tell customers to email for party details and not give any of your employees information to help customers if you aren t going to actually respond to help anyone.
Date: 2 years ago
Review №149
Rating: 4
The arcade games are reasonably priced, and the new ownership has done a lot of work to breathe life back into the place over the last few years. Im giving it 4/5 because I really want to see the batting cages and bumper boats operational. They have been closed for a very long time. Hopefully they can fix them and open them back up.
Date: 2 years ago
Review №150
Rating: 5
Awesome family fun for all ages went for skating but got with only one hour remaining for skating so go carts and mini golf was great. A couple holes in one also.
Date: 2 years ago
Review №151
Rating: 5
Date: 2 years ago
Review №152
Rating: 5
Loved riding go karts with my good friends. Its a blast!!
Date: 2 years ago
Review №153
Rating: 5
The 1 star reviews are Karens stg. One of the most fun places in Witchita no matter how old you are :)
Date: 2 years ago
Review №154
Rating: 5
Date: 2 years ago
Review №155
Rating: 1
Paid for a birthday party, and was consistently rushed, paid for 20 minutes of extra time, Melanie was very unprofessional, and no gratitude was shown.
Date: 2 years ago
Review №156
Rating: 2
Date: 2 years ago
Review №157
Rating: 1
Wasnt allowed to have my sons birthday cake there. And spent over $200. Its a over price place.
Date: 2 years ago
Review №158
Rating: 5
I dont get what all the bad reviews are about. I brought my 4 kiddos yesterday for my sons birthday (I didnt book a party) and I went in with seriously low expectations thanks to the reviews. But it wasnt so bad. The arcade games were mostly all working and they were all only a couple credits so our points went pretty far. We also did the skate rink which was too fun. My kids looked too cute on their little walkers since none of them have skated before. We didnt order any food so cant comment on that, but it did smell amazing! Overall, it was really fun!
Date: 2 years ago
Review №159
Rating: 5
K
Date: 2 years ago
Review №160
Rating: 5
First time for my grandson to skate and the staff was incredible. Even played Christian music. We ll be back!
Date: 2 years ago
Review №161
Rating: 1
Inconsiderate management, I was not pleased with my burnt loaded cheese fries and calzone and when I talked to a manger I was told this is not a taste and not like type of deal and refused to give refund. Also it took about an hour to receive.
Date: 2 years ago
Review №162
Rating: 5
This was our first time going to the skating rink. Wow what a nice place and the real wood rink is so smooth. Six of us went and had a very nice time. For those that have negitive reviews try and remember how it was to be young and just have fun we sure did. Thanks so much for having such a nice place to go. Good family fun!!
Date: 2 years ago
Review №163
Rating: 4
Date: 2 years ago
Review №164
Rating: 4
Date: 2 years ago
Review №165
Rating: 1
Melonie the manager told me I had to leave because I brought a cake in for my child s 12th birthday and refused to refund the $300 I had spend just 5 mins before. When I questioned this she decided to call the police. The cop was just as confused as I was. Never again will me or my family come again. Over a $10 cake .
Date: 2 years ago
Review №166
Rating: 5
We had such a great time here today. The pizza was awesome. Every employee was super courteous. Well worth it.
Date: 2 years ago
Review №167
Rating: 5
Date: 2 years ago
Review №168
Rating: 4
Date: 2 years ago
Review №169
Rating: 1
Date: 2 years ago
Review №170
Rating: 4
I enjoy Roller Plex (skating rink side) although a majority of everything is overpriced. Not much to compare it to as Sand Beach is only open for private parties. The arcade side is similar, but still a good time if youre not stressin on money.
Date: 2 years ago
Review №171
Rating: 5
Date: 2 years ago
Review №172
Rating: 1
If I could give them negative stars I would, those new uniforms are gmmicky and look ridiculous and make the employees look like cherry tomatoes . The tables were sticky and dirty last weekend and everytime I go there the overall cleanliness is not good, and Im pretty sure I saw a rat scurry (or something identical) across the floor to the drink machine. EDIT: I got flagged as a disgruntled ex-employee but I have never worked there, and I just wanted to clarify that I am not disgruntled just dissatisfied nor am I an ex-employee.
Date: 2 years ago
Review №173
Rating: 1
I will never go here again. Those games dont give the tickets it tells you that you win. We got cheated out of 140 tickets. Its bad enough the food is expensive and isnt worth what you pay. I do not recommend this place to anyone.
Date: 2 years ago
Review №174
Rating: 5
Date: 2 years ago
Review №175
Rating: 3
The video game arcade was okay but several of the games were broken. The roller skating area was good but the rental skates need to be replaced.
Date: 2 years ago
Review №176
Rating: 5
Good Place to Hangout
Date: 2 years ago
Review №177
Rating: 4
Had a great time with the kids great place for family fun
Date: 2 years ago
Review №178
Rating: 3
Date: 2 years ago
Review №179
Rating: 5
Wonderful family fun!! Highly recommend! Owners do a fantastic job!
Date: 2 years ago
Review №180
Rating: 1
Dont you dare sit down at an empty table. At some point in time, in a very distant future, a party will occur at that table but until then, you will not sit at the empty table. If you sit at the empty table, Karen will show you the proper table to sit at (usually already had people sitting there).
Date: 2 years ago
Review №181
Rating: 5
Date: 2 years ago
Review №182
Rating: 1
Worst place to go skating. Went there for their New Year s Eve party and because kids kept fighting they had to shut it down. We were only there an hr before they closed and not even a refund was giving. We paid $60 to go to their event and was not able to even have a good time. They type of music they play is beyond ridiculous as well.
Date: 2 years ago
Review №183
Rating: 5
Date: 2 years ago
Review №184
Rating: 1
First time going so here is my first impression. Went on a Sunday at 3pm. Employees are young bored and lack customer service. The three boys working the go cart track were rude and unprofessional. They are disrespectful to adults and I m glad my husband & I went without our kids. All the employees could try smiling instead of acting put out to be there. I know I won t be booking any parties there. It doesn t look like a happy place to play. Or a place I would take family given the conduct of the employees themselves.
Date: 2 years ago
Review №185
Rating: 4
Kids always have a blast
Date: 2 years ago
Review №186
Rating: 3
Date: 2 years ago
Review №187
Rating: 4
Date: 2 years ago
Review №188
Rating: 1
I originally left a review stating that gocarts cant accomodate plus size individuals, the owner replied a comment about my robust size trying to quote i said that. I had to look up robust so i know i never said anything about robust. Then i informed you that you had to cash in your prize tickets 30min before closing and they responded with a lie about us trying to turn them in at 10:02. We went on a sunday, they close at 7, so you know that they told a lie. and then i informed you you had to be off the golf course 30 min before closing. And again, a lie, attempting to slander my character. Yes, i got a refund for not riding the gocart. I never said anything negative about it, just that it doesnt let plus size people ride. And they then tried to attack my words in a reply comment. They said they looked back on video and my family had fun. I didnt say they didnt. I said that itd be more fun if ran by other people. It mustve struck a nerve considering how they reaponded. My point is ...the people running it are neither courteous nor professional.
Date: 2 years ago
Review №189
Rating: 3
Its a little different now thats its not the plex . No more tokens or tickets its all on a card .
Date: 2 years ago
Review №190
Rating: 4
Date: 2 years ago
Review №191
Rating: 3
Family outing for fun birthday. Mini golf and go carts was fun. Didnt skate. Arcade games was not a hit; although, the game card (cost $1 per card) credits do not expire and collect digital tickets from games for prizes. Family Fun Zone staff were helpful but lacked cest génial. $$$ -$$$$
Date: 2 years ago
Review №192
Rating: 5
Date: 2 years ago
Review №193
Rating: 1
I rated this place highly two years ago but today after a manager approached me about my son being a safety hazard and then telling me I needed to wait to take my sons walker to him ( after I waited until all the go carts were parked already). I was to wait longer. My son has Dystonia! He is still capable of pressing the break! So, thank you for coming up to me while everyone was there instead of pulling me aside and talking to us after the other riders left! I feel like it could have been handled WAY better!!! He rode the go carts two times before being confronted with no problems AT ALL!! We have been here many times because my son enjoys the go carts and normally has a good experience. Please educate yourself on disabilities and also please learn to talk to parents on the side and not in front of everyone!
Date: 2 years ago
Review №194
Rating: 2
The general manager discriminates disabled kids.
Date: 2 years ago
Review №195
Rating: 4
Date: 2 years ago
Review №196
Rating: 5
My son really enjoyed the roller plex.
Date: 2 years ago
Review №197
Rating: 4
First time back here since name change to take in some mini golf. I was surprised to see not all of the golf carpets had been replaced as some had gaping holes to the concrete. Other than that, everything appears to be kept up and clean.
Date: 3 years ago
Review №198
Rating: 4
Date: 3 years ago
Review №199
Rating: 5
It s really fun especially on the skate side because the games and stuff
Date: 3 years ago
Review №200
Rating: 1
No A/C!! No fans to move the air around. Worst experience I have ever had at a place.
Date: 3 years ago