Twisted Root Burger Co.

Review №1

Rating: 5

It made a statement! Hubs and I were elated to eat here!

Date: 5 hours ago

Review №2

Rating: 4

I was in town with my son and daughter to see my granddaughter race her bike, and we wanted to try some place different. Everyone agreed on burgers, so my daughter googled best burgers in Waco. This is the spot that popped up, so we trusted the internet and gave it a try. Since we had never been there before, we wandered around for a minute, looking like we had no clue. The lady behind the counter asked if we needed help and gave us menus. She was very helpful and polite. Everyone, including the 2 kids that dont eat much, finished everything they ordered. We all agreed that next time we visit Waco, we will definitely make it a point to stop in again!

Date: a day ago

Review №3

Rating: 5

Date: a day ago

Review №4

Rating: 5

Date: 3 days ago

Review №5

Rating: 3

Hamburger was great, rootbeer float was only OK

Date: 4 days ago

Review №6

Rating: 5

Date: 5 days ago

Review №7

Rating: 5

Date: a week ago

Review №8

Rating: 5

Not many vegan choices in Waco but Twisted Root has a delicious vegan burger. Im so thankful its not a Beyond Burger or an Impossible Burger.

Date: a week ago

Review №9

Rating: 4

Date: a week ago

Review №10

Rating: 4

Date: a week ago

Review №11

Rating: 4

Was good ! Wait time ? , its real food so? You have to wait.. Food

Date: 2 weeks ago

Review №12

Rating: 5

A place full of the presence of God and his love, we invite you to visit us.

Date: 2 weeks ago

Review №13

Rating: 5

The atmosphere is A-MA-ZING! The staff are friendly and make you feel welcome from the moment you walk in the door. Soooooo, while the burgers were good the best thing about the lace was the Black Cherry soda!

Date: 2 weeks ago

Review №14

Rating: 5

Date: 2 weeks ago

Review №15

Rating: 5

Date: 2 weeks ago

Review №16

Rating: 5

Absolutely amazing place. Great food selection even for vegetarians. Ample seating, great staff and absolutely love the names they give when we order food. That was a unique touch ! Vegetarian options: Good vegetarian burgers

Date: 2 weeks ago

Review №17

Rating: 5

Burger was great! Great atmosphere. Will be back.

Date: 2 weeks ago

Review №18

Rating: 1

Highlight was the friendly cashier. Food didnt sit well for anyone in our party. Mens room was very dirty. Black stools were falling apart. Ranch pickles from pickle bar were rancid.

Date: 3 weeks ago

Review №19

Rating: 5

Such a fun place to eat. The burgers are great. The shakes are awesome.

Date: 3 weeks ago

Review №20

Rating: 2

The restaurant was not clean. The pickle bar had a missing lid, the bathrooms should have been condemned, and in general everything was just not well kept. The hot honey chicken sandwich was delicious, the sides on the table tasted sour and vinegary and the pickles were not good which then meant the fried pickles were not good either. The potato chips were super thin and excellent. It could have been an off night food wise, but the cleanliness was definitely a long term problem. The bathroom was probably the grossest bathroom I have ever seen in a public space ever.

Date: 3 weeks ago

Review №21

Rating: 5

Date: 3 weeks ago

Review №22

Rating: 5

Date: 3 weeks ago

Review №23

Rating: 5

Great place for burgers. My wife said the place is cold so be prepared if you get cold easily.

Date: 3 weeks ago

Review №24

Rating: 5

Date: 3 weeks ago

Review №25

Rating: 5

Good was excellent tasting but was cold when it got to me. I watched it sit on the counter and my card wasnt never called, I had to go ask for it.

Date: 3 weeks ago

Review №26

Rating: 1

Cold food, drink machine had no carbonation, then once they finally fixed it, they ran out of ice. Never got our onion straws, and all in all, a pretty dirty place to eat at. Vegetarian options: They had a vegetarian burger option

Date: 3 weeks ago

Review №27

Rating: 5

Absolutely fantastic western burger! The pickles are the best! A+++

Date: 3 weeks ago

Review №28

Rating: 5

Date: 4 weeks ago

Review №29

Rating: 4

Food was ok, I think salt is the main ingredient, ordered the Jalapeno bacon pepperjack but it was salty , like the tears of my old boss.

Date: 4 weeks ago

Review №30

Rating: 4

A bit of a wait , but it was good

Date: 4 weeks ago

Review №31

Rating: 4

Good burgers nice atmosphere

Date: a month ago

Review №32

Rating: 5

Date: a month ago

Review №33

Rating: 4

Date: a month ago

Review №34

Rating: 5

Date: a month ago

Review №35

Rating: 2

Great food and service. Bathrooms were unusable

Date: a month ago

Review №36

Rating: 3

Felt like a tourist trap. Burger was flavorless, fries were cold. Pickle buckets were suspect. The atmosphere was great though.

Date: a month ago

Review №37

Rating: 4

Fantastic variety. Delicious food. Game meats. In house whiskey. Fun atmosphere. UPDATE: music was loud. Table was very dirty. Must have been shorthanded. Next time will hopefully be better.

Date: a month ago

Review №38

Rating: 3

Date: a month ago

Review №39

Rating: 2

8/30/24 I called in an order around 9:30pm. When we arrived to pick up the order it was packed, I understood because Baylor university just finished playing. Problem was that I was quoted 15 minutes when I arrived they were way under staff. There was food galore just sitting in the window area. As I waited I seen three worker actually working. One employee ended going to the back asking a manager with green hair to come help. As she walked up she started harassing him on why they couldn t keep up. Mind you 1 cashier 2 on the line and 80 orders. She was ridiculous. Minutes later a lady with a nose ring from the bar came up as if she was going to help!!! But nope she scratch her head and waited for the to go order that was for her guest at the bar. She then grabbed it and left. After 45 minutes I got my order. Got in the car checked the food and it was cold and dry. Because I was heading to Dallas hadn t eaten we were angry and just left. $48 that I spent for cold food not worth it. Then to walk out and see the bartender with the nose ring smoking outside!!! Omg Won t go back . Kudos to the three young worker busting butt . A young lady two gentlemen with glasses. You should get promoted

Date: a month ago

Review №40

Rating: 4

Food good but the big fans dried out my eyes and made my food cold. Burgers are delicious.

Date: a month ago

Review №41

Rating: 1

Save yourself $30 bucks and make yourself a burger at home. Be sure to let it sit on the counter for 45 minutes before you take a bite. I d rather vote for Kamala then step foot in here again. Kid-friendliness: Bring your kid here as punishment.

Date: a month ago

Review №42

Rating: 5

Great custom burgers! I had the one with jam and goat cheese and it was amazing!

Date: a month ago

Review №43

Rating: 1

If the food was as good as the atmosphere, this may be worth the stop. If you like frozen patties and dirty bathrooms, this may be the place for you. McDonald s quality at craft burger prices - was sad to spend money on that meal.

Date: a month ago

Review №44

Rating: 4

Super cool atmosphere. Family loved food. Fries coluld be hotter. Cleaner on the pickel barrels would be nice. We will return. But, 90 for 4 meals seemed pretty pricey for burgers.

Date: a month ago

Review №45

Rating: 5

Best hamburger Ive had in Waco Dietary restrictions: Very good gluten-free bun Food : 5/5 |

Date: a month ago

Review №46

Rating: 5

The place was almost empty. Nice layout. Service was not welcoming. I like to be greeted and welcomed into an establishment. Part of earning the higher ratings and best patron experience for repeat business. We cant always depend on the menu and food. Especially since we pay a premium price for that menu. We kinda want to see a splash of friendliest, helpful wanting to serve for smiles, people.Fried pickles, were great! As usual, food was good.

Date: a month ago

Review №47

Rating: 5

Best Mushroom and Swiss!

Date: a month ago

Review №48

Rating: 5

Date: a month ago

Review №49

Rating: 1

The service was reasonable, and food delivery was very fast. The water was the high point of my meal. I ordered the millionaire burger with no bacon and hand pressed fries. It was one of the worst burgers I have eaten. The bun was soggy, the burger (supposedly wagyu, I doubt!) had about half a pound of greasy onion rings on top, and everything tasted like it had gone through a salt bath. The fries were luke warm, soggy, and not tasty. The beer from the tap even tasted off. This place has a high rating, with good reviews. I was thoroughly disappointed and absolutely dissatisfied. I hope yall do better in the future.

Date: a month ago

Review №50

Rating: 4

Date: a month ago

Review №51

Rating: 5

Fun little place right off the interstate, lots of seating, I like ordering at the counter, friendly stuff, only negative was the bathrooms were a little dirty, but overall loved this place

Date: a month ago

Review №52

Rating: 5

Date: a month ago

Review №53

Rating: 5

Love the food and atmosphere!!! My husband said the beer was so good too, his first time drinking IPA and he was instantly in love!

Date: a month ago

Review №54

Rating: 2

Food was terrible and extremely slow to get, but they were busy. Great atmosphere though.

Date: a month ago

Review №55

Rating: 2

This place was so gross. Had good reviews so we stopped in. Its so dark you cant see great which also means you cant really tell how dirty it is till you sit down. The pickles were out in large barrels with tongs for anyone to use. Disgusting. The last barrel didnt even have a lid. The burgers were good. Had to eat since we paid. Honestly I think yall could use a super deep clean and that would fix alot.

Date: a month ago

Review №56

Rating: 5

This place has good food at good prices. We enjoyed the relaxed atmosphere and we were able to enjoy the conversations at our table without feeling pressured to leave Food

Date: a month ago

Review №57

Rating: 4

Date: a month ago

Review №58

Rating: 4

Overall always a great experience. Its one of my favorite places to bring friends and hang out. The interior is in some serious need of redesign, but that doesnt stop the burgers from being great. If your in waco and want to experience a great burger, and maybe camel, bison, antelope, or other exotic meats they have on stock. This is the place to get your fix.

Date: a month ago

Review №59

Rating: 3

Of all the burgers I have eaten, this was certainly one of them. Noisy, glamorous, and annoying Food : 3/5

Date: a month ago

Review №60

Rating: 5

What a fun spot! Burgers, salad, fries, sauces, and pickles were all delicious!! Lots of unique combinations. Pickle bar is very cool! Loved the music and atmosphere inside.

Date: a month ago

Review №61

Rating: 4

The food awesome. Fresh and authentic!! Very busy on certain days but still pretty quick service Food

Date: a month ago

Review №62

Rating: 2

Do not get the chicken! Most of my family got chicken and was disappointed. According to my 11 yr old it tasted like old people lol not sure what that meant but after tasting it there was an odd sour taste to it. $90 for dinner for 5 isn t crazy but when several members refuse to eat it s a bit disappointing. The burger and fries was alright. Brightest points was the decor, music videos, and pickle bar. 2 stars is generous according to my family, should have all gotten burgers.

Date: a month ago

Review №63

Rating: 5

The burgers were great and affordable, personally I dont like loud and noisy environments but it was worth it

Date: 2 months ago

Review №64

Rating: 2

We purchased a mushroom burger, chicken sandwich, cheesy bacon fries, 2 drinks and spent $47. The chicken was over fried. The cheesy fries were terrible. The burger was just ok. At least we know not to go back. Food

Date: 2 months ago

Review №65

Rating: 5

Date: 2 months ago

Review №66

Rating: 5

Date: 2 months ago

Review №67

Rating: 5

Date: 2 months ago

Review №68

Rating: 5

Date: 2 months ago

Review №69

Rating: 4

Fun burger place. Food was really good , fresh cut fries. Bar on site, pickle barrels, and real sugar sodas

Date: 2 months ago

Review №70

Rating: 4

Family friendly. Loud

Date: 2 months ago

Review №71

Rating: 5

Date: 2 months ago

Review №72

Rating: 4

Very good! Took a bit to get our order but they were extremely busy so that is understandable. I had the burger with goat cheese and bacon jam. Yummy! Food

Date: 2 months ago

Review №73

Rating: 4

Twisted Root Burger Co was recommended by a friend who has been before. Arrived with a party of 7, no line/no wait. Meat choices were crazy, unfortunately out of bison at the time we went. Got the Western burger, and it didnt miss. The burger was juicy as can be, seasoned well, the soggy onion rings were the only reason it didnt get a 5 star rating. Despite the onion rings being soggy, breading falling apart, they were seasoned extremely well and tasty. My wife got fries with her burger and they were awesome, get the fries lol. Overall the atmosphere is awesome, service was above avg, food was really good.

Date: 2 months ago

Review №74

Rating: 4

Burgers and hot tootsie chicken sandwich were phenomenal! Fries were great too!

Date: 2 months ago

Review №75

Rating: 5

Burgers are delicious. The fries were okay. Vibe was vibing! Food : 4/5

Date: 2 months ago

Review №76

Rating: 4

So many burgers to choose. So good.

Date: 2 months ago

Review №77

Rating: 4

Feel like this place is losing its idenity.

Date: 2 months ago

Review №78

Rating: 5

Never disappoints!

Date: 2 months ago

Review №79

Rating: 5

It was an amazing experience. My so rarely eats burgers, and he got the freshman 15. Huge fan. The place is dope. I loved everything about it.

Date: 2 months ago

Review №80

Rating: 5

Date: 2 months ago

Review №81

Rating: 5

Tried this place for the second time. Their drinks are good and the goat cheese and habanero jam burger was really nice. The sides were somewhat bland and cheap fried goods. Skip the calories on the fries and onion straws and go for a burger and shake instead.

Date: 2 months ago

Review №82

Rating: 3

The whole restaurant from entrance to the eating area needs cleaning attention other than that the burgers are great

Date: 2 months ago

Review №83

Rating: 5

So delicious we had to go back on our way home too! Dietary restrictions: My daughter has a gluten allergy. During both visits, we requested their gluten-free bun, and she had no issues with cross contamination. She said they had the best gluten-free buns from anywhere else. She is 20.

Date: 2 months ago

Review №84

Rating: 5

Date: 2 months ago

Review №85

Rating: 5

Love the food, the music.

Date: 2 months ago

Review №86

Rating: 5

DELICIOUS! And a really cool place to eat at! The atmosphere was awesome! I was surprised as the outside was nice, but the inside was not what I expected. The food was great! They have different types of meat to choose from for your burger that I thought was interesting for those who d like to try something you can t find everywhere. The burgers had good flavor and an abundance of toppings. We also got the platter of mixed battered and fried sides and it was nice and crunchy and a little bit of everything for anyone at the table! They even had barrels of differently flavored pickles! The service was good - walk up counter was easy to get through even though it was quite busy. The menu was self explanatory and the service was good! I can t wait to take another trip up there to have another great burger!

Date: 2 months ago

Review №87

Rating: 4

Date: 2 months ago

Review №88

Rating: 2

Food was ice cold and subpar. The pickle barrels were cool. Really disappointed in the food. You know its bad when teenage boys complain...yikes!

Date: 2 months ago

Review №89

Rating: 4

Burgers are pretty good.

Date: 2 months ago

Review №90

Rating: 5

Kid-friendliness: Nice options for kids. Food

Date: 2 months ago

Review №91

Rating: 3

Burgers were good. The fries and onions were cold and soggy. Not as awesome as I remember.

Date: 2 months ago

Review №92

Rating: 5

We enjoyed our lunch at Twisted Root. The manager was happy to make me a special burger on a bed of lettuce. The mushroom and Swiss and French fries with no pepper. It was delicious. And my husband had the jalapeno burger and cheese fries. Dietary restrictions: At every restaurant we go to I simply ask for the kitchen manager and let him/her know I am their challenge for the day. I explain my food allergies, which are many then ask what are my best options. Then the manager usually comes up with a special meal for me. It usually works and I have safe food and my husband enjoys eating out.

Date: 2 months ago

Review №93

Rating: 5

I love Twisted Root Burgers! I really enjoyed everything I ate here. My favorite thing was the onion rings. But the All-American Burger was fantastic as was the fried pickles. Then if course their original sodas, including root beer are very good. Plus, the pickle bar! I highly recommend this place!

Date: 2 months ago

Review №94

Rating: 4

Cool place, good food!

Date: 2 months ago

Review №95

Rating: 5

Date: 3 months ago

Review №96

Rating: 3

Date: 3 months ago

Review №97

Rating: 5

Good food and atmosphere. A bit pricey for the amount of food, but still not too bad.

Date: 3 months ago

Review №98

Rating: 2

Food was ok. Too expensive for what we got. The fried pickles we ordered tasted a bit off, like the oil had broken down or something. Plus it was hot as can be expected for a concrete building with no AC in Waco.

Date: 3 months ago

Review №99

Rating: 5

Date: 3 months ago

Review №100

Rating: 4

Food was great. Great music was playing. They have 4 barrels of pickles which have different types. I liked the ranch pickles. I would come back again just not all the time. Food

Date: 3 months ago

Review №101

Rating: 3

Food is good but they tried to convince me that this is a full shake. Pretty disappointing.

Date: 3 months ago

Review №102

Rating: 5

What a great little place! Delicious burger, made perfect to order.

Date: 3 months ago

Review №103

Rating: 5

Date: 3 months ago

Review №104

Rating: 5

I had a cheeseburger and onion rings with a root beer. They were good. I mean, who doesnt like burgers? The place reminded me of an old garage with hubcaps on the walls and big screen projectors for those games. You had to order and pick up food at the counter.

Date: 3 months ago

Review №105

Rating: 4

Good burgers, good service, Ill be back!

Date: 3 months ago

Review №106

Rating: 5

Date: 3 months ago

Review №107

Rating: 1

I will preface by saying I have been wanting to try this place for a while now. Had a day planned in Waco and salivated over getting to finally eat here. Absolute rudest and unprofessional servers at the pick up spot. We finally received our order and unfortunately one of our plates was missing. The server had erroneously given the plate to another patron despite it showing on our order ticket. She said to give her a minute. I remained standing at the pick up spot and was rudely told to go sit down and they would call our name . We waited 15 minutes with no acknowledgement of our order being ready. We finally went back up and it was sitting there and had been for over 5 minutes according to the employee because they didn t know who they belonged to . They could not even be bothered to offer up an apology for their multiple screwups. Such an inept and unprofessional crew and unbelievably rude. Of course they use Toast so you tip ahead of time. There is no way I would have left a $12 tip for the service experience I received. Another lousy experience that will lead to never returning.

Date: 3 months ago

Review №108

Rating: 1

I always try to give the benefit of the doubt when restaurants get busy. Like many of us, I ve spent time working in food service. I get it However, this place is an absolute disaster. We stood in line for 20 minutes, placed order at 2:10. At 2:55, still no food. When we did finally receive our order well over 45 minutes after we placed it, we only got 2/3 of the order. What we did get was overcooked burgers, with nasty soggy fries and buns. The worst part, it was clear the staff could not have cared less. Not even so much as a friendly sorry for the wait . Nothing. Plenty of great places to eat in Waco, and this is certainly one to avoid.

Date: 3 months ago

Review №109

Rating: 4

Long lines, they need more than 1 cashier taking orders. But the food is good and they have a revolving door. Customers are constantly coming in. Parking: We were on a tour bus so you can imagine.

Date: 3 months ago

Review №110

Rating: 5

Good burgers, only complaint is this particular location seemed very dark and dengy.

Date: 3 months ago

Review №111

Rating: 1

Way overpriced for what it is. The food is fine, but you could get a much better meal for the price. They ask you for a tip for standing there and entering your order on the kiosk. You can flip it around for me to choose 20% or 40% just flip it around and let me order myself. Theres no table service they dont even walk the food to your seat, and they ask for a minimum 20% at the register when you order.

Date: 3 months ago

Review №112

Rating: 3

Date: 3 months ago

Review №113

Rating: 4

Really liked the atmosphere good music friendly staff plus fun to listen for the order names given by staff Wheelchair accessibility: Little tight if busy but all people encountered were pleasant to be accommodating

Date: 3 months ago

Review №114

Rating: 2

I really wanted to like this place, but the food was not good. My burger was tasteless and bread got soggy. My wifes chicken tenders were bland. Had to dip them in ranch to get any flavor. Also her portions were kind of small (see photo) I did like the location. I think at night it my be a great place for drinks and hang out. Liked the way they call out a movie star name for your order ( Ive seen this in other location in Mexico) Over all its an ok place. Which the food was better though.

Date: 3 months ago

Review №115

Rating: 5

Date: 3 months ago

Review №116

Rating: 4

Date: 3 months ago

Review №117

Rating: 5

Date: 3 months ago

Review №118

Rating: 1

I was very disappointed with the food and the service. I ordered the Big Tex and fries. It was not a combo, and I had to pay for a side of fries and a drink. My hamburger was cooked medium rare and pink throughout the patty. I dont eat meat that looks undercooked and possibly dangerous to consume. My fries were cold and unacceptable to eat. I spoke to Becca, who was the manager of the evening. She came an apologized for the error that was made and attempted to make it right. But by that time, I was already done with the whole experience. She told me that they would comp me and I should see a refund within a few days. Im still waiting. Never ever should a restaurant send out cold food. We pay for the expectation that our food will be fresh and hot. Twisted Root Burger Co. failed this customer. I probably will not be back. I will not recommend it to any of my friends or coworkers.

Date: 3 months ago

Review №119

Rating: 5

The Twisted Root eatery was great! We came in from Dallas, and Houston, family gathering and I was really impressed with the atmosphere and the food. They give you a lot of food per serving. People very friendly. Thumps up!

Date: 3 months ago

Review №120

Rating: 5

I am drooling thinking about the burger I got from here. I got the Million burger and it was everything I ve ever wanted in a burger. Juicy, medium rare beef, mushrooms, cheese, fried onions. The fried onions were fantastic in comparison to other places I ve had. The fries have more character than regular fries. The atmosphere in here is really nice, I can t wait to be back.

Date: 3 months ago

Review №121

Rating: 5

Good burger, pickles are everything, cream soda was out though and I was so sad

Date: 3 months ago

Review №122

Rating: 5

Great staff, delicious food!

Date: 3 months ago

Review №123

Rating: 5

Date: 4 months ago

Review №124

Rating: 5

Great burger and awesome pickle bar

Date: 4 months ago

Review №125

Rating: 5

We got a Freshman 15, SOB Salad, Side salad, fried veggie plate, and a gluten-free kids meal. We enjoyed everything. The atmosphere was great, too, if you like a loft-style warehouse feel, projected 80s music videos, and Chuck Norris jokes. Which we do. Dietary restrictions: They have a gluten-free bun, separate fryer so that the fries are gluten-free, and protocols for food preparation.

Date: 4 months ago

Review №126

Rating: 5

After a women stole our food the manager had it remade . But the atmosphere and staff were remarkable. The restaurant was clean . It s family friendly. And the food is stupendous. (Good)

Date: 4 months ago

Review №127

Rating: 1

Fried pickles were cold uncooked!!! Bacon on burger was uncooked, meat was very rare!!! We arrived at 935pm. They close at 10 but they already had the shake machine defrosted!! While I was eating a waitress proceeded to lift up the floor mat to sweep the floor less than 10 feet from my table!!! If you close at 10 then you shouldnt defrost the shake machine at 930!!! You most definitely should never lift a floor mat to sweep when someone is eating less than 10 feet away!!!! Horrible experience!!!!

Date: 4 months ago

Review №128

Rating: 5

The mural and pickles are worth the stop!

Date: 4 months ago

Review №129

Rating: 4

Date: 4 months ago

Review №130

Rating: 5

My family and I were visiting from out of town. The burgers were really good and the pickles were delicious. Vegetarian options: The Vegabond I ate was really good. It is a vegan burger.

Date: 4 months ago

Review №131

Rating: 4

The pickle bar was super cool!! Loved all the pickle options!

Date: 4 months ago

Review №132

Rating: 5

Super fun place, incredible burgers, and quick service, despite being packed.

Date: 4 months ago

Review №133

Rating: 4

It seems the help just wasnt into it... Everything tasted good,order was correct.No greeting..it was like... whatever Food : 4/5

Date: 4 months ago

Review №134

Rating: 5

Date: 4 months ago

Review №135

Rating: 5

Came to Waco and had to stop in! Great selection of burgers, to die for shakes. One of the cool places left to eat and hang out! Where they treat you like a STAR. I was literally Cary Grant.

Date: 4 months ago

Review №136

Rating: 3

We want to love it but dang, our burgers were so freaking salty!

Date: 4 months ago

Review №137

Rating: 5

Date: 4 months ago

Review №138

Rating: 5

Date: 4 months ago

Review №139

Rating: 4

Food was great

Date: 4 months ago

Review №140

Rating: 4

It was good, but not great.

Date: 4 months ago

Review №141

Rating: 5

Date: 4 months ago

Review №142

Rating: 5

Great food!! Great service!! The burgers and fries are wonderful! Shakes are to die for. Love the eighties music in the background!

Date: 4 months ago

Review №143

Rating: 5

The lots of shroom burger is very good and it s always made correctly and it s so tasty.

Date: 4 months ago

Review №144

Rating: 4

Service isn t great nor is the price but the burgers and fries are great! The soda machine is terrific and the pickles barrels are a cool add. I love the atmosphere inside with the projectors and classic music!

Date: 4 months ago

Review №145

Rating: 3

I love the twisted root in Lubbock, but this one disappointed with Cisco patties and absurdly loud music for no reason at 2:00 p.m.

Date: 4 months ago

Review №146

Rating: 1

Ended up leaving. There were no available seats and the bar was closed. Very loud and crowded. Atmosphere is not great for large families or hard of hearing folks. claustrophobic inside. Lots of food set out on the counter ready to be ran to tables but left to sit there for extended amount of time. Long line to order. Limited parking, parked at ER Nextdoor.

Date: 4 months ago

Review №147

Rating: 5

Date: 4 months ago

Review №148

Rating: 5

Great burgers on a Fri night,loved the atmosphere and the customer service.

Date: 4 months ago

Review №149

Rating: 5

Great burgers and good pickles Dietary restrictions: Really good gluten-free bun! Parking: Not sure how many spots but its not a lot so be sure to get there early!

Date: 4 months ago

Review №150

Rating: 1

We paid $125 with 25% tip to wait over an hour for COLD burgers and flimsy cold fries. First time and last time we go here. Wait time can be overlooked on a Saturday night, but cold to the point of gross has no value.

Date: 4 months ago

Review №151

Rating: 1

One star because I couldnt do negative. Bad service produced bad food. The salad looked good but was not bite size and when we asked for a knife to cut the lettuce and the chicken breast, we got a to-go plastic ware set. My husband had a burger and cheese fries that were both served cold and fries were one solid sheet that he said tasted like plastic. We were excited about trying a restaurant we had never been to before but we definitely wont be going back to this one.

Date: 4 months ago

Review №152

Rating: 1

I ordered the cheese fries and they came out of the kitchen resembling plastic and completely gross. Asked for a knife, got a cheap plastic one. Burger was cold, bacon was mostly fat. Their microphone system was not working properly and I mentioned to the guy using it that no one can hear him and he said yea, I know, sorry and turned around.. I will never be back here.

Date: 4 months ago

Review №153

Rating: 2

Wow waited 53 minutes to get a medium well, medium warm burger then another 5 minutes for my fries...been there tried that, NEVER again.

Date: 4 months ago

Review №154

Rating: 5

For my sons small family wedding, I took the wedding party and families out for the rehearsal dinner here at Twisted Root. It was an excellent choice, and they accommodated us at the last minute due to usual wedding planning issues. The atmosphere was great, the staff was more than helpful to me as well as friendly and the food was delicious... The pricing point is more than 5 star! Thanks for the quick service and tolerating my load announcements..

Date: 4 months ago

Review №155

Rating: 1

It s just not my choice of burger joint

Date: 4 months ago

Review №156

Rating: 4

Love this place! Great food, and the staff are friendly and down-to-earth. They dont seem like theyre putting on a customer service act, just very nice people. The menu is also very customizable. The fried onions are o.k. Its also not much more expensive than fast food places are these days, so may as well get something high quality!

Date: 4 months ago

Review №157

Rating: 5

Date: 4 months ago

Review №158

Rating: 5

One of my co workers recommended this pace while I visited Waco. Definitely recommended trying tho is place out. Very busy and atmosphere was top tier!!

Date: 4 months ago

Review №159

Rating: 4

Great burgers, but the quality can be hit or miss depending on the days. Some days they are amazing, and some days we ve been served cold food. I would try this place out during peak hours like weekends. Seems like food is lacking during slow times. Had a great experience the 2 out of 3 times we ve been there.

Date: 5 months ago

Review №160

Rating: 5

Food was good .. tasted like a heart attack in a bun lol. We sat at the Bar .. Drinks where very good . Very well balanced between liquor and flavor;)

Date: 5 months ago

Review №161

Rating: 4

Date: 5 months ago

Review №162

Rating: 5

Great food and excellent atmosphere. The kids enjoyed it also. From what I experienced, the staff interaction was minimal due to everything was get it yourself. This would be a great place to have a fun group dinner. Vegetarian options: Vegan burger, what else more to say.

Date: 5 months ago

Review №163

Rating: 5

Cool burger stop. Great food chill place.

Date: 5 months ago

Review №164

Rating: 5

Date: 5 months ago

Review №165

Rating: 5

Date: 5 months ago

Review №166

Rating: 5

Date: 5 months ago

Review №167

Rating: 5

Date: 5 months ago

Review №168

Rating: 5

Date: 5 months ago

Review №169

Rating: 3

Fun atmosphere with a cool vibe, the barrels of pickles are great and your spicy pickles rock. Unfortunately the Tennessee hot chicken sandwich which had tasty chicken was completely mild. Mind you that was the only disappointment, the rest of our parties food was fantastic.

Date: 5 months ago

Review №170

Rating: 4

Food is super good but only problem was it took forever for tables to be cleaned. At one point 1/4 of the tables had trash on them and no one came to clean them up after a while and they didnt even do most of them. But overall good food, just dirty tables.

Date: 5 months ago

Review №171

Rating: 5

Date: 5 months ago

Review №172

Rating: 5

Love the food. Love the service. Frequent visitor here Vegetarian options: I ordered the tury Burger. Next Ill order the veggie patty on a kale salad. Kid-friendliness: Fun atmosphere for children

Date: 5 months ago

Review №173

Rating: 5

It was late after a long day and I wanted to pick up something that embodied vacation mode before hitting the hotel. Looking at what was near me, this name came up. Seeing a pic I had this sudden memory of eating a delicious sauce here years ago, last time I drove through Waco. Went there immediately. Walking in it s an instant good time vibe. Colorful murals, huge screens of sports and movies playing. Noisy but not loud. Lots of seating areas and a mini central bar. Order in the back and they give you a celebrity name card which they call when ready. Most important, the chipotle ketchup! Ahh their sauces are so good!! Horseradish Dijon and root beer bbq good too but my fave is that ketchup! Got the s mores shake with 3 whole charred marshmallows and a patty melt with fries. Patty melt looked a little small for the price but everything tasted good and was so heavy I could not finish it all one time anyway. If I lived here I d order fries and sauce on the regular!

Date: 5 months ago

Review №174

Rating: 5

Date: 5 months ago

Review №175

Rating: 5

Burger was absolutely delicious!! I had the Western, and it was cooked just as described. Burger was juicy and delicious. Chipotle ketchup is amazing on the burger. This is my third time and I will be ba ck. Cheesey fries were just ok. I would prefer a side of just regular fries.

Date: 5 months ago

Review №176

Rating: 5

Date: 5 months ago

Review №177

Rating: 5

One of the best burger restaurants I have been to as of yet. I traveled to Waco and was recommended to the restaurant. They did not disappoint, the western burger was absolutely delicious and the customer service was bar none one of the best experiences I have had. Would absolutely recommend this restaurant to anyone in the Waco area.

Date: 5 months ago

Review №178

Rating: 5

Date: 5 months ago

Review №179

Rating: 5

Date: 5 months ago

Review №180

Rating: 4

Funky little spot. That is definitely geared towards the college age but has a great vibe. High-end burgers ordered at a counter with some unusual sides. Ordered the Gosh Jam It burger with goat cheese and habanero tomato jam, it was great. Strikes me as a super size batcave with videos and TV being projected onto concrete walls.

Date: 5 months ago

Review №181

Rating: 1

Date: 5 months ago

Review №182

Rating: 5

Best experience I could have had a restaurant in Waco. Great food... pickle bar... excellent burgers... pickle bar... and Chuck Norris quotes in the bathroom. Highly reccomend

Date: 5 months ago

Review №183

Rating: 4

Twisted Root is a family-friendly, fun-vibes spot. The screens, the music, the excellent customer service are second to none in Waco, TX. While the burgers arent craft or the best in the region, they are worthy of your visit. Come with friends and family to really take advantage of the upbeat ambiance here. The staff are friendly and accommodating. Dont worry about the long lines either. The kitchen knows how to handle a crowd. You wont wait long before you have hamburger juices on your face! Lol They serve alternative meats and have a Pickle bar too!

Date: 5 months ago

Review №184

Rating: 5

Love all the artwork and decor... great service and when it came to order our food let me tell yall it was phenomenon and very delicious

Date: 5 months ago

Review №185

Rating: 1

Don t waste your money! Food was not good. Burger bun was soggy, meat was pink, and fries were cold. The price you pay you think you would get good food or decent food.

Date: 5 months ago

Review №186

Rating: 5

Date: 5 months ago

Review №187

Rating: 4

Very salty meat.

Date: 5 months ago

Review №188

Rating: 5

Great burgers.. pickle bar is fabulous!!

Date: 5 months ago

Review №189

Rating: 4

Date: 5 months ago

Review №190

Rating: 3

Made to order food was somehow still merely luke warm when served, drinks were on the wrong side of expensive, and the big concrete box of a building is very loud even when not many people are in there. The burger recipe was good, but overall it was not an enjoyable visit.

Date: 5 months ago

Review №191

Rating: 5

Atmosphere was great! The music videos playing on the projectors kept things entertaining. The food was good and filling. They have a bar in the middle of the room with brews and cocktails available. They assign you actors name for your order with gives you a good laugh.

Date: 5 months ago

Review №192

Rating: 1

First off I hate writing negative reviews but there was too many bad things that I just needed to give my opinion. First off when you walk in the place is filthy, floors are sticky and bits of food and trash all over the ground. There were about ten empty tables that were dirty still, the bus boy was moving like a sloth half heartedly cleaning the tables. Our table we finally chose still has water and crumbs all over it. The high chair was beyond gross and fell bad for sticking my daughter in it. The fans were so high that paper towels were blowing off the table and it was noticeably cold in there. Had to go stand by the counter cause the guy on the PA was impossible to understand even standing right in front of him. We got our food, burger was lukewarm and tasteless. Fries, onion rings and pickles were cold and the batter fell off as soon as you touched one. My daughters grilled cheese has barely any cheese and was dry. I don t understand how this place has above a 4 star rating. I will never come back here even if it was free. Also, $45 bucks for two burgers a grilled cheese and fries? Cmon now. And finally when I asked for extra ranch the counter guy basically threw them on my plate and seemed annoyed I even asked. Spicy pickles were good though.

Date: 5 months ago

Review №193

Rating: 5

Im a newly hired employee So far, this place, FULLY, gets TWO THUMBS UP!!. Vegetarian options: We have the BEST! House-made Vegetarian burger patty! Made with black beans, brown rice, quinoa & chick-peas (Best healthy type burger Ive had, anyway ) Dietary restrictions: Gluten free, wheat or a Parking: The parking lot at Twisted Root Burger Company is easily accessible for all sorts of hungry guests, those lookN for uh quick burger & brew to-go, buddies catchN the game and or Baylor-student sports-teams grabN grub before or after games/ practice etc. Also, the parking lot seems to have a decent amount of both handi-capable parking spaces! &! even quite a few shaded parking-spots (dependN on time uh day) Wheelchair accessibility: Twisted Root Burger Co. Seems VERY handi-capable friendly &/ wheelchair accessible.

Date: 5 months ago

Review №194

Rating: 3

Even if it werent Eclipse Day, this place should consider those blinking pagers or a text service to notify when your food is ready at the counter. Plus, maybe tell people itll be an hour after ordering to expect your food. On the plus side, the food was tasty (excepting the mostly raw bacon which got thrown away).

Date: 5 months ago

Review №195

Rating: 1

Date: 5 months ago

Review №196

Rating: 5

It was a great experience. The food was really good. Just a tad loud

Date: 5 months ago

Review №197

Rating: 5

Drop your wife at The Silos and come here to catch the game! The fried chicken sandwich is killer and hear me out. The root beer bbq sauce is awesome on fries.

Date: 5 months ago

Review №198

Rating: 5

One of the best burger joints in town and free pickles

Date: 5 months ago

Review №199

Rating: 4

Loved veggie burger.

Date: 5 months ago

Review №200

Rating: 5

My wife and daughter love Twisted Root. Me and my son in law say it is so-so . Take it or leave it. You decide if it s for you or not.

Date: 5 months ago