SERVPRO of Victoria

Review №1

Rating: 5

The need for servpro is never a happy occasion, so their willingness to come immediately, late at night on a weekend no less was appreciated. The team was responsive and while they did have many irons in the fire at the same time as our job, they took good care of us. I recommend them and if the need arises again (hopefully not soon) I will call them gladly!!! EVAN helped us on-site, he was wonderful!

Date: 3 months ago

Review №2

Rating: 5

Tony, Evan, Mo and the other two gentlemen were very courteous, knowledgeable and responsive while they were at our home. Very good people to work with.

Date: 3 months ago

Review №3

Rating: 5

The Victoria team of Tony, Evan, and Mo were such a great help dealing with our Biohazard need! Top professionals from service, to courteousness, to timeliness! Excellent job! I can t thank you again!

Date: 4 months ago

Review №4

Rating: 5

Date: 4 months ago

Review №5

Rating: 5

Date: 5 months ago

Review №6

Rating: 5

Excellent service and very professional. I recommend Evan and Dennis!

Date: 5 months ago

Review №7

Rating: 5

Evan and Javier with ServPro out of Victoria were very professional. They explained the job, worked diligently, and were pleasant to interact with. I wouldn t hesitate to recommend them.

Date: 6 months ago

Review №8

Rating: 5

Date: 6 months ago

Review №9

Rating: 5

Date: 6 months ago

Review №10

Rating: 5

Date: 6 months ago

Review №11

Rating: 5

Date: 6 months ago

Review №12

Rating: 5

Date: 6 months ago

Review №13

Rating: 5

The carpets in our office look brand new after being cleaned. Their employees were pleasant and professional. Would recommend them!

Date: 7 months ago

Review №14

Rating: 5

Great customer service! They are very knowledgeable and the only licensed mitigation company in the area,

Date: 7 months ago

Review №15

Rating: 5

Date: 7 months ago

Review №16

Rating: 5

Showed up quickly and took care of our saturated carpet. Have used serv pro on other occasions and would highly recommend their services!

Date: 7 months ago

Review №17

Rating: 5

Best of the best! Excellent service!

Date: 7 months ago

Review №18

Rating: 5

Juan, Lee and Caleb were very professional and did an excellent job of cleaning my very sooty vents.

Date: 7 months ago

Review №19

Rating: 5

Had our air ducts cleaned this morning by Robin and Kory. They were both very polite and professional. We were informed how the process works and what we could expect. Very pleased with with the outcome of the job. Would definitely recommend Servpro of Victoria for this service and will be using them again.

Date: 8 months ago

Review №20

Rating: 5

Date: 9 months ago

Review №21

Rating: 5

Had a team of great guys come in and clean my Dryer vent at the Dryer connection and the attic. They took time to answer my questions and point to preventive service to avoid problems. Positive

Date: 11 months ago

Review №22

Rating: 2

Date: a year ago

Review №23

Rating: 5

Date: a year ago

Review №24

Rating: 5

Tony is informative and professional.

Date: a year ago

Review №25

Rating: 5

Professionally personable . Quality oriented. Positive

Date: a year ago

Review №26

Rating: 5

Performance was as expected they did a great job and were very professional.

Date: a year ago

Review №27

Rating: 5

Date: a year ago

Review №28

Rating: 5

Crew was courteous and competent. Quick response to service request.

Date: a year ago

Review №29

Rating: 5

Air duct cleaning. Did a great job. Friendly guys and everything smells fresh and good!

Date: a year ago

Review №30

Rating: 5

Very professional. On time and very knowledgeable.

Date: a year ago

Review №31

Rating: 5

Serve Pro did an excellent job. Insurance sent a contractor from out of town to work on our issue, it rained, then Serve Pro had to come in and fix the other contractors mess. Very courteous, professional, and on time, very much impressed by their communication in keeping us informed on everything. They knew what they were doing, took care of the problem, and moved on to another job. Thank you, God bless

Date: a year ago

Review №32

Rating: 5

The inspector knew exactly knew what he was looking for. Moisture that was under the flooring. He was very professional about his job. Services

Date: a year ago

Review №33

Rating: 1

Asked to inspect my crawl space and make recommendations to deal with moisture and mold. They came late, did not explore my crawl space to see what the issues were other than look at pictures I had on my phone. They said they would provide me an estimate to fog my crawl space for mold and said that they could schedule the work to be done on Monday. Well it s Friday no estimate for fogging the crawl space and not sure if I ll get one. Poor follow thru and service. People that came out weren t even sure what they came to look at as they told me they do not inspect crawl spaces, which is what I asked for in the first place when scheduling them to come out.

Date: a year ago

Review №34

Rating: 5

Fast and professional.

Date: a year ago

Review №35

Rating: 5

Excellent service on time in completing job

Date: a year ago

Review №36

Rating: 5

All staff were knowledgeable and professional. I am glad I was referred to them to help us with the water damage.

Date: a year ago

Review №37

Rating: 5

We had our dryer wall vent cleaned. The young man that came out spent his time doing a thorough job and went the extra mile to completely clean up the mess that was made from all the dryer lint dust. I was not expecting that. He even went to the attic to make sure it was all done properly. Very pleased with his service and work ethic. They even came the same day I called. From the lady that answered the phone to the actual service, it was top notch.

Date: a year ago

Review №38

Rating: 5

They did an excellent job removing all of he water and damage floor

Date: a year ago

Review №39

Rating: 4

Very good group of young men, very pleased with my experience.

Date: a year ago

Review №40

Rating: 5

Always courteous and prompt. Took time to explain what they were doing. Very professional appearing.

Date: a year ago

Review №41

Rating: 5

Date: a year ago

Review №42

Rating: 5

Date: 2 years ago

Review №43

Rating: 5

Very professional

Date: 2 years ago

Review №44

Rating: 5

They were respectful & helpful & kept in constant contact with me the whole time

Date: 2 years ago

Review №45

Rating: 5

Clean AC ducts

Date: 2 years ago

Review №46

Rating: 5

Date: 2 years ago

Review №47

Rating: 5

Date: 2 years ago

Review №48

Rating: 5

They did a good job removing all water and drying base boards/cabinets.

Date: 2 years ago

Review №49

Rating: 5

Date: 2 years ago

Review №50

Rating: 5

Date: 2 years ago

Review №51

Rating: 5

Date: 2 years ago

Review №52

Rating: 5

Date: 2 years ago

Review №53

Rating: 1

Was in a real pinch after water came in under a wall at our Edna business. Never provided an estimate and then handed us a bill for $13,000. Could have bought shop-vacs and fans and handled myself for less than half. Will not use or recommend.

Date: 3 years ago

Review №54

Rating: 5

Servpro of victoria did a wonderful job for me they found mold behind my base board where there water had seeped in and flooded my carpet in my bedroom and same in my office they where nice and polite guys and they brought in blow dryers to dry it all up and a humidifier to take the water our of the air I was very satisfy with there work..thank you Servpro of Victoria.

Date: 3 years ago

Review №55

Rating: 5

Crew arrived on time, very professional and courteous. I had them clean my concrete slab in two rooms, clean both bathrooms, and clean my air ducts. Positive

Date: 3 years ago

Review №56

Rating: 4

Date: 3 years ago

Review №57

Rating: 5

Date: 3 years ago

Review №58

Rating: 5

Date: 3 years ago

Review №59

Rating: 5

We had a situation and called Servpro. They came out and assessed the damages. The only think I would do different is I would of been there when they were removing things because I was shocked at what was taken out of the room. But they did a great job! Thank you.

Date: 3 years ago

Review №60

Rating: 5

Date: 3 years ago

Review №61

Rating: 5

Date: 3 years ago

Review №62

Rating: 5

Awesome

Date: 3 years ago

Review №63

Rating: 5

Once again, thank you for completing a COVID cleaning for one of my Clients. I appreciate the prompt service.

Date: 3 years ago

Review №64

Rating: 5

Date: 3 years ago

Review №65

Rating: 5

Date: 3 years ago

Review №66

Rating: 4

Response time was exceptional and fee was very reasonable. The team had their priorities and responsibilities. I was however disappointed that I had to replace two sinks and hardware that were not damaged, but were thrown away.

Date: 4 years ago

Review №67

Rating: 5

We had some pretty significant water damage in a vacation home and Servpro was called to do the cleanup and demo of walls that were affected. I was impressed with their professionalism and concern for our well being as well as their efficient removal of the damage. From the workers who first responded to our call and each of the supervisors that I dealt with they were each great to work with. Thanks for a job well done.

Date: 4 years ago

Review №68

Rating: 5

Date: 4 years ago

Review №69

Rating: 5

Professional from start to finish. The minute I called in, they followed through with the General Manager Greg G calling and assessing the situation. He laid out the program that we would then follow. (Very thorough) The two gentlemen Michael R and Jeremiah S then called and showed up with their A game. These guys were personable, professional, and particular about their work. Every day after the initial clean up , they would call, AND SHOW UP ON TIME!!!! This is critical in a service industry!! ( I despise the response we will be there between 8 & 5. ) ( like other companies) Would highly recommend these guys and this company!!

Date: 4 years ago

Review №70

Rating: 5

The team at Servpro is awesome. They quickly responded to my water damage and walked me through the process with my insurance. The team is professional and efficient. Very respectful of my belongings as well.

Date: 4 years ago

Review №71

Rating: 5

The service was fast and very courteous. Will use again if needed.

Date: 4 years ago

Review №72

Rating: 5

Service was amazing, they came out same day, late afternoon when a water leak in my restroom caused my whole house to flood! Highly recommend. Whole crew was friendly and super professional.

Date: 5 years ago

Review №73

Rating: 5

Date: 5 years ago

Review №74

Rating: 5

Fast, efficient, and quality work from a local company

Date: 5 years ago

Review №75

Rating: 5

They were prompt, knowledgeable, and just great to work with through this horrible experience. You re very vulnerable when you ve had a water leak and lose a lot of your belongings. They were very helpful and made the process so much easier.

Date: 5 years ago

Review №76

Rating: 5

Date: 5 years ago

Review №77

Rating: 1

had a really tough time with Serv-pro of Victoria. I had just endured catastrophic flooding and damage to my house and I was taken advantage of them during my time of crisis.

Date: 5 years ago

Review №78

Rating: 1

They never provided a quote! No email or callback because I was paying CASH and not doing an insurance claim. Worst service ever! I did find someone else who gladly wanted my business.

Date: 5 years ago

Review №79

Rating: 5

Date: 7 years ago