Fairfield Inn & Suites Victoria

Review №1

Rating: 1

Do not stay here. Gross

Date: 2 hours ago

Review №2

Rating: 3

Lady at the desk was very courteous and remembered that I was pre-checked in. Only one luggage cart, and it was in someones room. They finally brought it down. Several patrons were hanging around the hotel lobby desk, flirting with the hotel clerk. A big plus is a Longhorn Steakhouse nextdoor. Food and drinks: Longhorn Steakhouse nextdoor. Several fastfood and other restaurants nearby. Next to the Victoria Mall.

Date: a week ago

Review №3

Rating: 1

Date: 2 weeks ago

Review №4

Rating: 5

Considering the location and price, this hotel is amazing. Clean rooms, quiet (yet powerful) AC, enough parking. A mall with diverse fastfoods and a restaurant or two close by.

Date: a month ago

Review №5

Rating: 4

I had come to Victoria for a grad school orientation and the stay was mid. I wish they had not put me in a room right next to the front desk, I think its because they saw me young. It was hard to sleep at night with the noise in the hallways and the bathroom ceiling extractor was loud. The iron had some kind of dirt in the holes and it made it hard to iron my clothes. I like that the hotel is walking distance to the mall, target and a few restaurants.

Date: a month ago

Review №6

Rating: 4

Walkability: Mall n restaurants nearby Rooms

Date: a month ago

Review №7

Rating: 1

The room was clean but very old, outdated and smelled weird; bed was not comfortable! Had terrible service, went to the front desk a few times and no one would be there, I had to wait around and/or yell for someone before I got any help... literally every time I left the hotel or returned, there was no one at the desk. When I checked out, after waiting for the desk clerk for several minutes, he was unable to give me a receipt and I had to wait 5 days before I finally got it (after having to call the Marriott customer service line twice and they had to start a support ticket! I would NEVER stay here again!

Date: 2 months ago

Review №8

Rating: 4

Date: 2 months ago

Review №9

Rating: 1

DO NOT RENT! Our rooms carpet was all wet. I believe it was the air conditioning unit that was leaking. I brought it to the lady at the front desk and she told me that I could not get another room because they were booked.

Date: 2 months ago

Review №10

Rating: 1

The staff here has charged me twice for one room and one night. They have told me for 2 weeks now (since 1st noticing the double charge on June 12) the manager would call me to refund. The manager has never called me. I ve stopped believing anything f they say on the phone because none of it has happened or been resolved. It s been 2 weeks, please just refund the extra charge. I have reported you to your corporate office and was told you would be fined if you don t respond. Noteworthy details: Feels scammy

Date: 3 months ago

Review №11

Rating: 2

Pool is still closed (its been several months), walls are super then and you could hear and feel the nearby traffic very well. Room was clean, but smelled strong of Frebreeze, which concerned me. Bathroom door wouldnt latch, which wasnt a big deal, but worth mentioning. The hotel shows signs of aging and heavy use and needs to be refreshed from top to bottom. Next time I will stay at a Marriott hotel in the area, I will stay at Courtyard l, which is very close by. Rooms: Room was clean, but smelled strong of Frebreeze, which concerned me. Bathroom door wouldnt latch, which wasnt a big deal, but worth mentioning.

Date: 3 months ago

Review №12

Rating: 1

I stay in hotels about 90 nights per year, its rare for me to leave a negative review. However, this particular experience stands out as exceptionally below par. Despite the appealing exterior, the interior of the hotel seemed neglected, with evident lack of updates or repairs. Upon arrival, I was disappointed to find the pool out of order, without any prior notice. The room itself exhibited noticeable signs of wear, from the tired carpet to the worn linens, not to mention the TV did not work. Breakfast was practically inedible and the hotel staff were underwhelming. Considering similar feedback from other guests, its high time for corporate intervention. This is running the brand.

Date: 3 months ago

Review №13

Rating: 2

Everything was below par, we reserved a room with a king sized bed weeks in advance but when we get there we are told they have none and that we can take a room with two queens. They said the price would be the same or less but lo and behold when we check out it s more expensive. The breakfast bad even for hotel breakfast. Bathroom door didn t lock, and weird noises in the room all night.

Date: 4 months ago

Review №14

Rating: 1

Warning: pool closed, elevator needs service, 2 of the 3 machines in the gym are down, no A/C in the public area, no tv signals ..

Date: 4 months ago

Review №15

Rating: 1

On a business trip for work. My hotel stay here was DISGUSTING!! I stay in this hotel for only two nights. I was supposed to stay for a whole week, but I ended up getting bitten up by nasty bed bugs. I noticed several red marks all over my body and became very itchy. I immediately went downstairs to speak with the front desk clerk concerning this issue. I explained to him what was going on in room 206 and showed him the bite marks I had gotten. He looked at me like i was all crazy and asked if I needed some medicine. I asked to speak to the manager. Another guy comes out from the back office. I had to reexplain to him what was going on. After I explained to him what was going on, he asked for me to hold on and wait to the side so he could check in a new customer. As I was waiting, a lady approached me. Im not sure shes the manager/owner, but her hair was all over her head.So I explained everything to her what the situation was and showed her all of the red bite marks on my body. She had the audacity to ask me if I had a skin allergy. I told her yes!! From these nasty bugs!!! The only thing she said was sorry, and she just stood there quietly looking crazy. She wanted to give me another room, but I declined and checked out. So believe me, this is not their first time hearing about bed bugs. Also, the shower room had mold. The Tv Control did not work.so The room had a funny smell to it. The elevator didnt work. I had to drag all my luggage up two flights upstairs.The breakfast food was a joke. I have never experienced anything like this. I was very disturbed and disgusted with my stay here.I have always stayed at a Marriott and i have never had any issues like this. This establishment its an embarrassment to the Marriott, and they do not care about the safety and well-being of their customers. You would think by this hotel carrying the name Marriott. It would be up to standards, but I guess not!! These bed bug issues need to be addressed immediately, or this hotel needs to be shut down. Please dont waste your time.

Date: 5 months ago

Review №16

Rating: 2

I stayed in the 3rd floor. There are lights in the parking lot and the room I stayed in the light was super bright shining into the room all night. It made it hard to sleep since it looked like daylight outside. The lobby, hallways, and elevator are hot and muggy but the room was nice and cool. It feels like an old hotel but it has been decently taken care of so it doesnt look dilapidated. The pool has been closed for months seemingly from other reviews. I stayed the end of April 2024 and it was closed as of then. The room was clean, the shower dripped and the sink leaked onto the counter when you used it. Breakfast included eggs(sucked) sausage patties, yogurt, cereal, Oatmeal, and a toppings bar. Overall not terrible, but not great, there are better hotels in the area, choose one of them instead

Date: 5 months ago

Review №17

Rating: 1

The only good part of this hotel is its convenient location right by the highway. Hallways were dark, breakfast was horrible every morning with barely anything to eat, and rooms were very dark.

Date: 5 months ago

Review №18

Rating: 1

Location is fine, service was ok for what they had to work with, but this hotel is NOT as it advertises! It was hot, stinks, elevators don t work, pool closed for cleaning , apparently for months once you start digging into reviews! Came to town for an emergency and didn t have time to analyze reviews etc. Our room stunk, brown poop like stuff on the wall, TV didn t work. Was there an hour and myself and 2 kids soon realized we wouldn t sleep, checked out, they didn t care I just got there or ask even why we were leaving! Hotel wasn t booked up, clearly why!

Date: 5 months ago

Review №19

Rating: 5

Probably the only hotel Ive stayed in, in the entire area that doesnt have mold, bed begs or problems. Its clean and comfortable.

Date: 5 months ago

Review №20

Rating: 3

1 star for cleanliness and safety Hotel is in need of maintenance and repairs. Don t get your hopes up on the breakfast. It s limited. No breakfast attendant. Cold breakfast and Dirty tables.The pool is perpetually closed. Rooms : 1/5

Date: 6 months ago

Review №21

Rating: 5

Had an issue with reservation. Booked this hotel to use the indoor pool but was not available. The front desk was very kind in giving me a full refund.

Date: 7 months ago

Review №22

Rating: 3

Check in was painful. Took very long with staff member seeming to be inexperienced. Had a TV problem in the room, called front desk, let the phone ring for 5 minutes with no answer. Went downstairs, couldnt find anyone till I knocked on office door twice. Manager came out and noticed the desk person was outside having a cigarette. At breakfast next morning found a carton of milk to be spoiled and eggs and such with no serving utensils. Not the experience we expected.

Date: 7 months ago

Review №23

Rating: 1

VENDORS BEWARE! THIS COMPANY DOES NOT PAY THEIR BILLS.

Date: 8 months ago

Review №24

Rating: 5

Great friendly service

Date: 8 months ago

Review №25

Rating: 3

Date: 9 months ago

Review №26

Rating: 4

Decor in rooms and building seem a little dated, but overall was a good experience. Very friendly staff.

Date: 9 months ago

Review №27

Rating: 1

This facility is not deserving of the Marriott name. Breakfast was virtually nonexistent. The bathroom in my room is dirty, and there were hairs on the walls of the shower stall. I asked the front desk to have housekeeping address the dirty bathroom. When I came back to the room tonight, there were still someone s hairs In the shower. Trash had been emptied, towels have been changed, although I hung up my towels. The bed was not made. Never again. Food and drinks: Breakfast buffet was nonexistent. Extremely disappointing experience. I will never stay here again.

Date: 9 months ago

Review №28

Rating: 5

Date: 10 months ago

Review №29

Rating: 2

We have stayed at this motel in past without any negative incidents. We have stayed at Fairfield Inns in other cities without negative incidents. This time was a game changer. Room was cramped and very dimly lite. No way could a person read at night with the inadequate lighting. Front desk was poorly attended. It seemed to be more important for employees to go outside to smoke frequently. Saw no attendant in breakfast room when we entered at 8:05a on 11/10/23. Eggs were cold, other supposed hot items were not labeled so you didnt know what they were, noone to replenish items as they ran out. Bagel cut and tasted like it was a week old. Overall, not a good start to my day and then to have to drive a distance in more rain. I will say that when we encountered staff (infrequently) they were polite and courteous.

Date: 10 months ago

Review №30

Rating: 5

Great service with outstanding hospitality

Date: 10 months ago

Review №31

Rating: 1

If possible go elsewhere . If not possible this hotel is sufficent cant get a receipt for my stay. this is the 2nd time my emailed receipt never showed up and when you call to get one sent well the person who is at the front desk cant operate a computer . The 1st time the answer was i dont know how to send an email.lol The 2nd was call back at noon the server is down in broken english Im not sure why. I have to call back at noon. Because the server went down Its 8AM. Im thinking maybe 20 minutes to restart the System. But what do I know?. Always some ridiculous issue with this hotels staff. If you have options stay elsewhere. Told to call back at noon for my Receipt but now the clowns wont even answer the phones calld muliple time . This hotel management and staff are a joke. For Gods sake, stay somewhere else nothing but issues if you stay here .

Date: 11 months ago

Review №32

Rating: 4

Nice hotel, good breakfast. Thanks

Date: 11 months ago

Review №33

Rating: 5

Very friendly staff, hotel is also very nice and very well kept up on. You can tell the place is very well managed and cared for. We normally stay at hiltons and this place blows them away and seems much better and the staff is way better! Highly recommended and we certainly will be staying again when we pass thru Victoria.

Date: 11 months ago

Review №34

Rating: 3

The room was worn down. The AC wasnt great. When it would cycle off, it was very humid/damp feeling. The bottom of the curtains looked like mold. Breakfast was basically cereal. Its was fine for a late night stop, but I dont think I would of stayed if longer. The front desk service was pleasant and helpful.

Date: a year ago

Review №35

Rating: 4

Staff is friendly and accommodating. Rooms are nice, and AC is cold. Wifi is complimentary and holds a decent signal. They have a morning complimentary breakfast. Its good, but they start putting things away around 30 minutes before it ends, so get there early. Weve stayed here plenty of times and are never disappointed. Nearby activities: The Victoria Mall is walking distance as well as other restaurants.

Date: a year ago

Review №36

Rating: 1

Roaches and dirty room, nasty smelling carpet, and there was a dried boogers someone hocked up in the sink upon arrival very unsatisfied with this establishment

Date: a year ago

Review №37

Rating: 5

Date: a year ago

Review №38

Rating: 5

Rooms: They are clean and good Safety: Safe place to stay Walkability: Malls restaurants movies are at walkable distance Food and drinks: Free breakfast

Date: a year ago

Review №39

Rating: 3

I travel alot and encounter many mishaps spread over time during hotel stays. This stay was meant to be pure relaxation at the hotel. The power went out the first day, TV was no longer watchable, water was turned off 2nd day of stay, end of 2nd day pool was closed. I gave up on relaxing and left. The staff was so friendly and accommodating. Breakfast in the morning was good with GREAT SERVICE! GREAT Location right off the highway and walking distance from the mall. Just could not enjoy my hotel room. Nearby activities: Great eateries around. Walkability: Can walk to the mall or Red Lobster

Date: a year ago

Review №40

Rating: 5

Date: a year ago

Review №41

Rating: 4

First time staying in Victoria, so Priceline suggested this place. The room is pretty nice and the front desk was really helpful in getting us settled in. It s pretty close to everything you might need including fast food, restaurants and even a target right across the street. My only real complaint about this hotel is the fact the parking lot was completely pitch black until maybe 11 o clock at night. A lot of us parked our vehicles as close as we could to the red lobster next door but eventually, the lights kicked in and I feel a lot better.

Date: a year ago

Review №42

Rating: 1

Got a houseman job at corpus Christi on spid, worked 3 days at 6 hrs a day , 10.50 hr , was told that my job area was not needed any more. Got paid 130. When it should be 180. Tammy the manager was very rude, and should mail my money to me. Jose Lopez

Date: a year ago

Review №43

Rating: 5

Ms.Linda and Ms. Sarah are so sweet! very clean and friendly place

Date: a year ago

Review №44

Rating: 4

Date: a year ago

Review №45

Rating: 3

Their hallway and fitness center AC were out June 2023.

Date: a year ago

Review №46

Rating: 4

Just far enough off hwy that you dont hear all the traffic. Nice clean room, no bugs noticed, has breakfast, indoor pool was clean. The beds were comfortable. Lots of shopping and food close.

Date: a year ago

Review №47

Rating: 5

Date: a year ago

Review №48

Rating: 5

Truck drivers, do not park in the mall parking lot. They threatened to tow.

Date: a year ago

Review №49

Rating: 3

Rooms are outdated and the room I had smelled like wet carpet/ moldy . Bed was comfortable.

Date: a year ago

Review №50

Rating: 4

Date: a year ago

Review №51

Rating: 2

Stayed due to funeral in Victoria - room was fine - was informed there is no continental breakfast due to low occupancy - nothing!!! What they h#ll - did I not pay for what was listed on the website??!! Food and drinks: Didnt have anything in the dining area

Date: a year ago

Review №52

Rating: 3

Date: a year ago

Review №53

Rating: 5

One of the best Fairfield Inns we have stayed in. The breakfast was awesome. Great cheese omelets and sausage.

Date: a year ago

Review №54

Rating: 4

Date: a year ago

Review №55

Rating: 5

I got into town 2 hours before check-in time, and the front desk let me in my room early. Rooms: The rooms were very clean and comfortable. Noteworthy details: The whole place was clean and appeared to be well cared for.

Date: a year ago

Review №56

Rating: 3

Date: a year ago

Review №57

Rating: 4

Best hotel ive been to in a while! December 26-27th , 2 rooms. 3rd floor The rooms were really clean and had no smells. I liked everything and wasnt too bad. Breakfast is good and had no problems. I did find one baby roach on the wall in my room and i dont like roaches. The staff was very nice to talk to, they are very friendly. Room service workers were very kind as well. I would give 5 stars but there was a baby roach. if it was bigger that would say alot about cleanliness. but who knows if theres more. Overall I liked the experience at this hotel.

Date: a year ago

Review №58

Rating: 3

Friendly staff, rooms could use some updating

Date: a year ago

Review №59

Rating: 4

In 7 days they did not clean the room

Date: a year ago

Review №60

Rating: 3

Date: a year ago

Review №61

Rating: 1

Dirty toilet, like it was not clean in months, plus dirty shower

Date: a year ago

Review №62

Rating: 1

On September 24th 2022 when entering the lobby there was a profound odor of rotting corpse. Whether it was an animal or a human being it was absolutely untolerable. Hotel staff at first played it off as if they couldnt smell it and then they mentioned that they have been burning properly and it should not be noticed. A little bit later in the conversation they stated we cannot tell you what that order is. As in they knew what it was but could not tell their guests. The parking lot was empty and for a very good reason. Health department will be called in the morning. This is a real review written September 25th 2022

Date: 2 years ago

Review №63

Rating: 5

Date: 2 years ago

Review №64

Rating: 1

Probably the worst Marriott property I ve ever been to. If I had to describe it in one word, it would just be: dirty. The lobby has an interesting smell and the rooms were all filthy. I got checked in and went to my room. It was not only dirty but there were what I originally thought were roaches EVERYWHERE. After killing one I realized they were crickets. I went back to the front desk and asked to move rooms. I went up to the second floor and it was actually worse. I took a look around and I decided it was time to go. I didn t feel comfortable paying to stay there so I checked out about 45 minutes after I originally checked it. I told the lady at the front desk about my concerns and she was incredibly rude and couldn t care any less. I checked out and drove a half mile down the street to a different Marriott property. If you re passing through the area, do yourself a favor and stay somewhere else.

Date: 2 years ago

Review №65

Rating: 5

Date: 2 years ago

Review №66

Rating: 1

Way outdated....smells like a locker room in the hallway....half the rooms dont have locks....and the roaches are huge...definitely will not stay again nor will I recommend to anyone

Date: 2 years ago

Review №67

Rating: 5

A great staff, super friendly. Grea (sp?) At the front desk was the best ever. We had an error on our check in she fixed it, she recommended an awesome restaurant. You couldnt ask for a better experience. Rooms : 5/5

Date: 2 years ago

Review №68

Rating: 3

King suite has a nice layout but decor is dated and dingy. Staff is frieny. Parking lot entry drive is easy to miss

Date: 2 years ago

Review №69

Rating: 5

Date: 2 years ago

Review №70

Rating: 5

Date: 2 years ago

Review №71

Rating: 5

Rooms are clean for the most part. Breakfast is hot and really good. The real gem here is the staff! Friendly and helpful is an understatement. I stay here every 3 months for work and will continue to do so!

Date: 2 years ago

Review №72

Rating: 1

I would never advise staying at this location. The staff are LIERS and Thief. I politely called to speak to a supervisor or someone in charge she gave me a name. Having a conversation with another person after talking to the police I called and politely asked for corporate number. Trying to get the correct name of the very rude clerk she laughed and said oh that was me. I asked why would you say the police had my brothers Rolex knowing they did not have it? She hung up in my face. Then proceeded to call the VPD and make a false report that I called cussing and yelling. The police called my brother phone and states this is what she called and reported. Now why would you call and lie on me like that? Especially after I told you I own 2 successful businesses of my own!! She must not be aware of calling and making false police reports can get yall SUED! Thank you maam I do have a attorney. Yall need to hire better people. That 1 phone call is about to cost your boss a lot of money. Be careful who yall try to get over on. You never know who you are dealing with.

Date: 2 years ago

Review №73

Rating: 4

Date: 2 years ago

Review №74

Rating: 1

Just go a couple hundred feet down the street to the Marriot Courtyard. By far the worst Fairfield Ive stayed in. First thing I saw were the broken bottom floor windows, then got to check in and was told the room I reserved was not available and downgraded to a room on that bottom floor. Staff couldnt provide a reason, room toilet was filthy, and there was no breakfast. The beds were really comfy though, so Ill give it a star.

Date: 2 years ago

Review №75

Rating: 3

Date: 2 years ago

Review №76

Rating: 5

Date: 2 years ago

Review №77

Rating: 5

Great place to stay no problems encountered on our stay

Date: 2 years ago

Review №78

Rating: 4

Date: 2 years ago

Review №79

Rating: 4

The hotel was great, the staff made the staff worth it. Only bad thing is the pool wasnt open, otherwise I would have left 5 star.

Date: 2 years ago

Review №80

Rating: 5

Date: 2 years ago

Review №81

Rating: 4

Date: 2 years ago

Review №82

Rating: 5

Date: 2 years ago

Review №83

Rating: 5

Comfortable rooms at a reasonable price.

Date: 2 years ago

Review №84

Rating: 5

We arrived and immediately greeted by the friendly front desk. Free (excellent) sugar cookies available. Our room was very clean and smelled great. I read other comments on here and think these people have never stayed at a hotel that something has ACTUALLY gone wrong. This is one of the best hotel says I ve ever had. And the pool, I read a review about the grandmother that complained about the longest two days without the pool . TAKE YOUR GRANDSON TO THE MUSEUM OR OTHER FUN STUFF TO DO IN VICTORIA!! That reviewer made me mad. Great experience. Also, if you go to Texas Roadhouse, ask for the server KC. He s a great server!

Date: 2 years ago

Review №85

Rating: 1

We walked in the hotel smells of skunk we get to our room there is hair all over the bed, the toilet wasn t cleaned and the Tv didn t work. We complained and got a new room that was even worse it had popcorn crumbs and hair all over the bed and stains on the desk so u could tell that they hadn t wiped anything off. This is probably the grossest hotel I ve been to would not recommend.

Date: 2 years ago

Review №86

Rating: 1

Staff was awesome, but the blueberry muffins are missing !!!!

Date: 2 years ago

Review №87

Rating: 5

Date: 2 years ago

Review №88

Rating: 1

I called the hotel location before booking to ask about the indoor pool and nearby restaurants. After speaking with the hotel I felt this would be a great hotel for our stay. We arrived to the hotel with our 5 year old grandson to find that the indoor pool has been out of service for 9 months. The website or the front desk didn t give this information. This is going to be a long two days in the room when you planned on swimming. I would not recommend staying here!

Date: 2 years ago

Review №89

Rating: 4

Front desk staff was very friendly. Acknowledged my elite status.

Date: 2 years ago

Review №90

Rating: 5

Good place to get a get away.

Date: 2 years ago

Review №91

Rating: 5

Great location! We needed to stay at a pet friendly hotel and this by far exceeded our expectations. Everything was very clean and smelled clean as well. Definitely the best pet friendly hotel we have stayed at. We will definitely be staying here again!

Date: 2 years ago

Review №92

Rating: 5

Date: 2 years ago

Review №93

Rating: 5

It was a great place to stay!

Date: 2 years ago

Review №94

Rating: 4

Date: 2 years ago

Review №95

Rating: 3

Staff courteous. All nice and clean. Disappointed indoor pool closed

Date: 2 years ago

Review №96

Rating: 5

I stay here all the time.. I absolutely love the friendly staff who all know my name.. The rooms are always clean, the grounds are always kept up with and the staff is extremely friendly.. thank y all for always making my home away from home stay extremely welcoming..

Date: 2 years ago

Review №97

Rating: 5

A much needed from the chaos in San Antonio..staff has made feel right at home in my hometown

Date: 3 years ago

Review №98

Rating: 1

Staff was friendly + they were not fully staffed. The Inn was relatively quiet & clean. The pool was out of order. Room service was not offered. Every time I needed towels, I had to retrieve them from registration. We were put in a handicapped room bc our room was not ready upon checking in. The mattress on the bed was sunken in the middle ... like you were sleeping in a sinkhole (very uncomfortable).

Date: 3 years ago

Review №99

Rating: 3

Staff is very friendly hotel is in a very convenient location but our room had a horrible mildew smell

Date: 3 years ago

Review №100

Rating: 5

The front desk lady (Glenda) was amazing and extremely helpful! The shower was fantastic, the bed was soft and comfortable, the ac was perfect and the room was quiet, dark and cool. Thank you Glenda for helping me with my card issue. I will stay here from now on when my work sends me to Victoria.

Date: 3 years ago

Review №101

Rating: 5

Date: 3 years ago

Review №102

Rating: 1

Poor by almost any standard. Air conditioner leaked water into room, soaking the carpet. Bathtub/shower valve shot...never delivered hot water, only lukewarm. Bed was in desperate need of new mattress. This probably used to be a nice place, but not much attention has been paid to upkeep.

Date: 3 years ago

Review №103

Rating: 3

For the over priced room rate its only a average quality room nothing special here but the price being too high.

Date: 3 years ago

Review №104

Rating: 4

Date: 3 years ago

Review №105

Rating: 2

Unclean, front desk staff rude and very inattentive at night.

Date: 3 years ago

Review №106

Rating: 5

nice and comfortable place to stay.

Date: 3 years ago

Review №107

Rating: 3

I must admit we didn t spend the night at this hotel but we did come to visit a friend for a few hours with our twin daughters while visiting we misplaced her two favorite stuffed animals.. as soon as I noticed they were missing I immediately called the hotel and left a description and phone number with The person at the front desk. We made the trip back to the hotel early in the morning to take a look ourselves and ended up empty handed so I went and talked with Joseph at the front desk as well as Yolanda a cleaning lady and they both were very kind and genuinely wantied to help me find our daughters two little stuffed animals.. I again left my name and number with the both of them and not 30 minutes later (before we had left Victoria to head home to DFW) we got a call back and Yolanda had found not only the two toys but a binky and phone charger as well! I am so grateful that Fairfield Marriott has such a caring and compassionate staff or I m sure her toys and all the memories attached to them would ve been gone forever and we d have a sad toddler on our hands! So thanks again to this amazing staff and hotel!

Date: 3 years ago

Review №108

Rating: 1

I have only been here one night, out of the 3 nights that I have booked, and I am ready to switch hotels. Check in was really good. The girl that checked us in, was really polite and welcoming. Employee Paul is rude and unprofessional with guests. People are noisy up and down the halls and employee Paul has attitude about having to ask the people to please respect other guests. I stay at 1000s of hotels and this will not be one that I come back to stay at. Management really needs to give employees training on Customer Service

Date: 3 years ago

Review №109

Rating: 4

Great location. Wonderful staff.

Date: 3 years ago

Review №110

Rating: 5

Clean and comfortable

Date: 3 years ago

Review №111

Rating: 5

Date: 3 years ago

Review №112

Rating: 3

Date: 3 years ago

Review №113

Rating: 4

Date: 3 years ago

Review №114

Rating: 4

Clean is always a plus... Now to hit the pillow...

Date: 3 years ago

Review №115

Rating: 3

Had someone walk into room in the middle of the night. Door wasnt locked from inside because we were not all there and the other family member needed access to the room. This was a stranger. The staff was basically like oh well...sorry. Very unprofessional.

Date: 3 years ago

Review №116

Rating: 5

Very nice but they are remodeling and then work on getting you better minion food for tennants that stay there

Date: 3 years ago

Review №117

Rating: 1

Candy on the floor, chicken bones in the night stand cabinet, dirty floors, taco wrappings in front and beside the refrigerator. Old food in the refrigerator, raspberries. The sheets looked filthy like they have been slept in , and bed was then remade without replacing sheets. Told the person working up front did not seem to care, so I don t mind posting this and never returning to that poorly ran establishment.

Date: 3 years ago

Review №118

Rating: 4

Date: 3 years ago

Review №119

Rating: 1

Date: 3 years ago

Review №120

Rating: 5

Date: 3 years ago

Review №121

Rating: 5

The staff is very friendly, and the room was comfortable. It s an older Fairfield, but they are very clean and comfortable rooms. It could use a renovation, but they do a good job keeping it up. We wanted to get out of Houston for a few nights, and Victoria has a lot to offer. We found a huge park by the river with great trails to walk. Downtown Victoria has a lot of Texas history and some amazing restaurants. This hotel gave us a nice relaxing escape.

Date: 3 years ago

Review №122

Rating: 1

been dealing with this for two nights finally they moved us to another room

Date: 3 years ago

Review №123

Rating: 4

Date: 3 years ago

Review №124

Rating: 5

Love it fast friendly service !

Date: 3 years ago

Review №125

Rating: 5

I have stayed at a lot of Marriotts all over the United States. Most of them in Houston, Dallas and El Paso. But, this particular Marriott has surpassed customer service by far.. The only shocking down fall is they have no mats in the tubs to prevent you from falling.. Soo, be extra careful when you shower

Date: 3 years ago

Review №126

Rating: 5

Date: 3 years ago

Review №127

Rating: 1

Nice staff but this place is a dive. Mold on tub and questionable linens.

Date: 3 years ago

Review №128

Rating: 4

Date: 4 years ago

Review №129

Rating: 2

Noisy no atm no vending machines and no senior discount! No movie channels..very limited tv channel selections

Date: 4 years ago

Review №130

Rating: 1

This stay was a disaster. When I checked in, the desk person had their mask under their chin, even though it was a city law that everyone had to wear masks.The hotel was dated and musky, but I thought how bad could it be for a night or two? I quickly found out. When I got to my room I tried to turn on the TV and only got snow. After I. called downstairs to ask for help the front desk person came up and messed with the remote, but as soon as she was outside the door it went out again. When I waited on the bed for her to return, I saw movement, and saw that there were not only ants on the nightstand, headboard, and lamp, they were in the sheets of the bed! They literally were everywhere, and I was staying on the third floor. After that she moved me, said the manager would get in touch with me, and I made it through the stay. I agree what other people have said. We are paying the same price as I have always paid with drastically reduced services including what used to be a full hot breakfast. I understand the issues right now, but with no maid service available during your stay, the pool etc. closed up and minimal staff available, you would think that they would compensate with over the top customer service and a good healthy breakfast, even though it would have to be wrapped and cold. Instead, I was never contacted by the manager to apologize having an ant infestation in my room, and the breakfast consisted of Pop Tarts, sugar laden breakfast bars, and lemon bars. No fruit, yogurt, milk, juice, or anything that would have gotten my day off to a healthy start. I am a gold member with Marriott, and I expect a lot more. I wont be staying here again.

Date: 4 years ago

Review №131

Rating: 3

Maid service needs improvement.

Date: 4 years ago

Review №132

Rating: 5

We stayed one night while we were evacuating from Houston and Sarah is just the kindest person. She was very helpful throughout our one night stay, she already had her hands full because of all the people who were there evacuating but she stayed being so polite and patient and still went out of her way to help us. We really very much appreciated her help. The rooms were very clean, as well as the lobby. No complaints about anything really, we had a great experience.

Date: 4 years ago

Review №133

Rating: 1

What! A charge 80$ some to cancel! UGLY EXPERIENCE!

Date: 4 years ago

Review №134

Rating: 3

Over priced

Date: 4 years ago

Review №135

Rating: 5

The best Marriott Fairfield in the world. Their customer service is outstanding

Date: 4 years ago

Review №136

Rating: 3

Low budget, seriously in need of repair and deep cleaning. Tiny rooms, elevator is reminiscent of a mobile casket. Carpet is ripped & tattered throughout ala Motel 6. Photos to come.

Date: 4 years ago

Review №137

Rating: 5

Date: 4 years ago

Review №138

Rating: 4

Great service, only down side was the grab and go breakfast that was not the best, only 1 pop tart and a handful of little Debbie cakes.

Date: 4 years ago

Review №139

Rating: 4

It was fair, theyre really bad at answering the phones wether you call from your cell or the room. They insert a note that housekeeping wont be servicing your room while youre there until your third day which I didnt like. Pool and gym are off limits because of covid. Their breakfast consists of muffins, granola bars and bottled water. They could do better than that considering theyre still charging full price. The room had visible dust on the lamp shades and alarm clock which is suprising considering theyre supposed to be deep cleaning the rooms. On a positive note, the hotel is nice and modern. The staff is polite and the beds are awesome.

Date: 4 years ago

Review №140

Rating: 4

Awesome stay, very nice front desk staff and although I visited during the pandemic, everything was pretty much in tact. The only reason for not rating 5stars is due to there being trash swept against the corner wall in the bedroom, hair on the bathroom floor and underneath the sink hadnt been mopped. Other than that, I would visit again

Date: 4 years ago

Review №141

Rating: 4

A little dated. Needs some TLC, friendly staff as always with Marriott hotels

Date: 4 years ago

Review №142

Rating: 4

Very clean! Since Covid, quarantine, there is no breakfast exect piece of fruit, and muffin. No coffee except in rooms with the small one cup and condiment packet. Pool closed. However, the staff are excellent, and the rooms smell fresh and bedding is clean. Dennys is across the street and its a good one. Great food and cheap eats.

Date: 4 years ago

Review №143

Rating: 2

Terrible location. Hard to get into with only one driveway. Hallways smell like skunk. And hot. No one came to clean the room. Poor color choice. Only one ice machine. Got of decent view though. Only a 2 star hotel. Poor location.

Date: 4 years ago

Review №144

Rating: 3

Woken up at 3 am to people congregating outside in the parking lot with their ice chest and friends hanging out the back of their trunk for a couple hours... guess it was an after party at the Victoria Fairfield Inn but no one invited me?... otherwise was decent stay. I know what Im in for while staying in Victoria.

Date: 4 years ago

Review №145

Rating: 1

Date: 4 years ago

Review №146

Rating: 4

Date: 4 years ago

Review №147

Rating: 5

Date: 4 years ago

Review №148

Rating: 5

Great staff.

Date: 4 years ago

Review №149

Rating: 3

Date: 4 years ago

Review №150

Rating: 3

Havent had a room there but the lobby is nice

Date: 4 years ago

Review №151

Rating: 5

Beautiful place, with delicious breakfast and excellent customer service

Date: 4 years ago

Review №152

Rating: 2

Staff was great, but found blood on sheets & pillows. This place must have some lazy room keepers.

Date: 4 years ago

Review №153

Rating: 2

It was nice. Not as luxurious as the Marriott Courtyard down the street. However the Courtyard does not have free breakfast. My favorite things to eat here were the cheese omelets and sausage patties and occasionally the waffles, but they only had skim milk -.- The elevators are rusty and the bathrooms need clean detailing work. This hotel gets 2 stars because their gym door does not work. I had to ask the manager to manually let me in and the treadmills don t work and are out of order. As well as the room is so small I literally felt like I was working out in a closet. Another bad thing was the staff was ghetto and of poor service. The corner market wasn t stocked well enough it looked very empty. The breakfast lady shared too much information about herself that should have been kept private. The hotel is missing an outdoor patio set to relax and hold an open conversation for loud talks or good chats.

Date: 4 years ago

Review №154

Rating: 4

Clean, comfortable, good breakfast, and good rates. Unless you are looking for posh and luxury, this hotel works just fine for ones needs. I did stay in the king executive suite which is a larger room than others I believe. But it is well set up and worth the price for a couple days work and stay. The staff is also very nice and friendly. The reason for the one star off is just in regard to the pool. While indoor pools are a great thing, the amount of chlorine used seems too much and the strong chlorine smell is suffocating and makes eyes burn, other than being not good for the skin. Would request all hotel managements having chlorine pools to consider switching to salt water pools.

Date: 4 years ago

Review №155

Rating: 5

Date: 4 years ago

Review №156

Rating: 3

Date: 4 years ago

Review №157

Rating: 3

Room was great but this location isnt very child/family friendly. Our big group was in town for a big tournament (so lots of children and fast paced morning for many families). First, there where big room reservation issues, but we moved past it. Next, upon arriving back from dinner in the freezing cold the kids really wanted hot chocolate. Thats actually what they kept asking for because they knew the hotel had. It was late but there where 2 packets left. I asked the front desk if by any chance they had more. He rudely responded thats all we have. I clarified are you sure theres no more, please, maybe underneath the counter.? ( where the set up was). He looked highly annoyed and said no thats it. Maybe there wasnt anymore but his leave me alone demeanor convinced me other wise. I get it, its not complimentary all night, but it was SO cold out. Maybe we had just interrupted a personal phone call. Comments by a kitchen staff in the morning didnt help either, oh what a mess, I was going to help that littlr girl with her drink so she didnt make a mess, but its already a mess. I thought to myself, seriously lady? It took 30 mins for eggs and sausage refill and no one made a big deal about that. The other 2 where sweet, but it seems not all staff are used to a busy family Saturday at work.

Date: 4 years ago

Review №158

Rating: 5

Great hotel and breakfast. A very good value.

Date: 4 years ago

Review №159

Rating: 4

Beds are too firm. Everything else was great though.

Date: 5 years ago

Review №160

Rating: 4

Date: 5 years ago

Review №161

Rating: 5

Date: 5 years ago

Review №162

Rating: 5

Date: 5 years ago

Review №163

Rating: 4

Nice, quite hotel with clean rooms. Staff was more than accommodating.

Date: 5 years ago

Review №164

Rating: 5

Good nights sleep. Clean and comfortable.

Date: 5 years ago

Review №165

Rating: 5

We stayed at Fairfield for our Family Reuion. The rooms were very comfortable and clean. Everyone was helpful and friendly starting from the corporate office to the front desk. Thank you we will be using Fairfield again.

Date: 5 years ago

Review №166

Rating: 5

Our room was nice and breakfast in the morning was great. The staff is very friendly as well

Date: 5 years ago

Review №167

Rating: 5

Awesome

Date: 5 years ago

Review №168

Rating: 2

Date: 5 years ago

Review №169

Rating: 5

Date: 5 years ago

Review №170

Rating: 5

Comfortable Place.Breakfast is Great.Pool is indoor plus for me.A+++

Date: 5 years ago

Review №171

Rating: 5

Date: 5 years ago

Review №172

Rating: 5

Date: 5 years ago

Review №173

Rating: 5

Date: 5 years ago

Review №174

Rating: 5

I do not know the rate, but it is nice - they have given me an upgrade two of three stays, very friendly!!! They have wonderful choice of hot, full breakfast, yogurt and many other breakfast foods! My stays are paid by a partner. So, I do not know the rates, but nice place, great location in Victoria, TX!!!!

Date: 5 years ago

Review №175

Rating: 3

Nice hotel

Date: 5 years ago

Review №176

Rating: 5

Amazing breakfast choices. The rooms were very clean and fresh smell. The beds were very comfortable. The location was convenient to many places around area. The check in and out staff were very nice. The cleaning lady was very nice.The weekend lady Margie (I think that was her name) she was amazing keeping breakfast area very clean. Offered to assist us and others what we needed. Great smile and personality. Thank you for all your staff.

Date: 5 years ago

Review №177

Rating: 4

Date: 5 years ago

Review №178

Rating: 5

Awesome and comfortable beds. Nice and cold

Date: 5 years ago

Review №179

Rating: 4

I like the room and the staff atmosphere is good

Date: 5 years ago

Review №180

Rating: 3

Slow elevator. They should close down to install a new one.

Date: 5 years ago

Review №181

Rating: 3

Good little motel for business travel. Located right next to a bunch of shopping and restaurants.

Date: 5 years ago

Review №182

Rating: 5

Date: 5 years ago

Review №183

Rating: 5

Date: 5 years ago

Review №184

Rating: 5

Date: 5 years ago

Review №185

Rating: 4

Excellent staff in here. Probably one of the friendlier hotels in town. Comfortable beds. Cleaning ladies are excellent. Price is good. My only complaint for here is the breakfast. They need more variety in it. Instead of a small generic breakfast it should have a better selection. Thats why it wont be recieving a 5 star rating. Improve your breakfast and youll deserve 5 stars.

Date: 5 years ago

Review №186

Rating: 2

Date: 5 years ago

Review №187

Rating: 1

We got back from my grandmas funeral and find we couldnt open the door to our room. Management had disabled our key and gave the room to someone else. We still dont know if anyone had accessed our room while we were gone to the funeral. Then, the manager was rude to my husband and only offered 10% off the bill! I had a fussy toddler with a dirty diaper that stunk and had to wait quite a while outside the hotel room while they fixed their mistake. Unable to change my toddlers diaper because all of her supplies where in the room (we had run out of diapers in her diaper bag). The front desk staff were polite, but the manager was horrible. We will not be staying at this hotel ever again. I wouldnt trust them with any of my personal belongings if they were to accidentally assign the room to someone else again.

Date: 5 years ago

Review №188

Rating: 5

Date: 5 years ago

Review №189

Rating: 4

This place was great and had good staff

Date: 5 years ago

Review №190

Rating: 5

Date: 5 years ago

Review №191

Rating: 5

Very clean rooms..nice employees Staff kept refilling towels in pool room.. Only downfall is that they removed the Hot Tub. Hair dryer came in handy.. Iron & Ironing Board too.. Free WiFi & Breakfast r a plus.. Breakfast consisted of waffles, eggs, sausage biscuits, fresh fruit, cereal, bagels,coffee The pool was our only reason for getting a room.. Pool hours r 8am-10pm

Date: 5 years ago

Review №192

Rating: 4

Somewhat of a fair price. Comfortable bed. Breakfast honestly isnt that good though for a marriot chain. Hence the 4 stars. If they were to improve their breakfast selection Id give it a 5. Good desk and chair though if you do alot of paperwork at night like I do. Good shower pressure no complaints there.

Date: 5 years ago

Review №193

Rating: 5

Date: 5 years ago

Review №194

Rating: 5

Very nice place, great beds, good breakfast, friendly staff.

Date: 5 years ago

Review №195

Rating: 5

Anotha creep spot

Date: 5 years ago

Review №196

Rating: 5

Date: 5 years ago

Review №197

Rating: 4

No

Date: 5 years ago

Review №198

Rating: 5

Date: 5 years ago

Review №199

Rating: 5

Very accommodating and easy to check in. The rooms are very nice.

Date: 5 years ago

Review №200

Rating: 5

Very nice and clean rooms. Great location

Date: 5 years ago