HCA Houston Healthcare Mainland

Review №1

Rating: 1

I would put 0 stars if I could. The only compasionate people were the security and Patient care Techs. If your loved one is ever going tthrough a mental crisis and they tell you they are bringing them to this ER, refuse!!!! Do not let your family member go here!. They treat their mental health patients at this facility like a prisoner!. They do not consult with the patients, they do not show any compasion or care, they do not listen when you beg for help, they do not allow you to even contact your own personal Physician for assistance. They role their eyes when you try and tell them anything like your burdening them. None the less it took over 3 hours each time we requested assistance for anything. They claimed they speak to you and do assessments, when all they do is walk by ask if your ok, ask if you take any medications then walk away while your mid sentence. They do not listen to mental health patients needs. Because we have insurance it felt more like they just wanted the pay from that. Delay in a mental ill patients first 24 hours of care is damaging! That is the critical period and should be handled the same as someone having a heart attack!

Date: 6 days ago

Review №2

Rating: 5

Everyone was very polite and professional .. given the circumstances that brought me to the ER with my son for mental health issues ..

Date: 6 days ago

Review №3

Rating: 1

During my recent stay at HCA Houston Healthcare Mainland (Texas City) ], I experienced significant issues with the nursing care on Floor 4. The main concerns were: Unresponsive Nurses: The response time to call buttons was unacceptable. I often had to wait between 30 minutes to an hour for assistance, even when the call button was pressed multiple times. Lack of Communication: There was a noticeable lack of communication between nurses, especially during shift changes. This resulted in delays in receiving prescriptions and necessary supplies, as important information was not passed along effectively. Delayed Assistance: When nurses did respond, they were slow to address requests and needs, which further compounded the delays in care. Due to these issues, I found the level of care to be far below acceptable standards. The lack of responsiveness and poor communication significantly impacted the quality of care received. While this review reflects my personal experience, I hope it serves as constructive feedback for the hospital to address these concerns. In future emergencies, I would be hesitant to return to this facility based on this experience.

Date: 2 weeks ago

Review №4

Rating: 1

I originally went there for a severe back pain. They gave me 3 days of pain meds after x ray and a referal. I waited 5 days and went to the referal only to find they didnt take my insurance. I then tried to get my pcp to see him but not till next month. So i contacted my insurance company they gave me a place but that specialist needed a referal. So im stuck. So i go back to mainland waited 3 hours only to be told u can go. No referal no meds for my pain. Nothing. Worst parient care ever. I had better treatment with the VA. Your place sucks. Nurses just gosip and the admitting clerk is an uncaring, useless administrator. Just walk out on my admission and told me to wait . I waited 2 hours only to find out that your hospital was not gonna help. So never again will i go or recomend your dump to any one. I will stick with the VA. They are much more professional than the staff of uncaring air heads you have there. Good riddance. Also telling Cigna about the lousy service.

Date: 4 weeks ago

Review №5

Rating: 1

My daughter been asking for something for her headache since 6am this morning here it is 1:35pm all the nurses doing up there playing around they don t care about patients at all. They just here. For the pay check that s it.

Date: 4 weeks ago

Review №6

Rating: 5

Thanks for taking care of my Dad during his last days. Doctors, nurses, and all medical personnel were great! Special shout out to Joy for making my Dad comfortable.

Date: 2 months ago

Review №7

Rating: 1

If I can give -00000 stars I would WORSE HOSPITAL EVERRRR SOME BURSES ARE FINE MY MOM WAS on 3rd floor now on 4th floor . Having bad headaches barely getting help took 3 hours for a blanket today she been there a week it seems like my mom is under sooo much pain there it seem like they made her feel even worse I pray that they can get her out this hell whole soon and bring her downtown this is so wrong for my family to experience how they are treating my mom besides ms Debbie on 3rd floor and Ms Darlene , when she got moved to 4th floor it s REALLY BEEN HELLL TBEY MEED TO HIRE NEW NURSES NOWWWWW ARE THEY BUSINESS WILL FALL UNDER WITH THE EXPERIENCE MY MOM AND OTHERS MAY BE GOING THROUGH AND I BEEN WORKING FROM HOME 4 years. We in some what way transfer people to hospital I just know to never transfer anyone here !!

Date: 2 months ago

Review №8

Rating: 1

My significant other was being booted from her bed prematurely so they could have more open beds a day prior to Hurricane Beryl. One of the staff members accidentally revealed that information. She just got out of surgery and has been unable to pee or poop on her own. Her body is especially sensitive to the pain medication and anesthetic used during surgery. It causes her digestive system to shut down for a number of days. The doctors here didn t want to hear it and are now putting us in a situation forcing us out of the hospital where we can t potentially return to the hospital if the Hurricane hits bad tomorrow and shuts everything down. The attitudes of people in the leadership towards her plight seemed extremely apathetic save for a couple of nurses who even felt the doctors were making a foolish call. Not to mention the response times to relieving her pain during the stay were extremely delayed by as much as several hours with little to no communication in between . Bottom line .. they re discharging her from the hospital when she hasn t had a bowel movement in days. If she needs to come back the Hurricane will likely make that not possible and then what? They are putting us in a very dangerous situation .

Date: 2 months ago

Review №9

Rating: 5

Thank you for truly treating my son with Care like Family! The nurses (Sabrina, Chrisona and Sherri) on the 4th floor, were all amazing! Everyone we encountered during my sons stay were kind and caring!! Thanks to the care he received, his health is improving daily!!

Date: 2 months ago

Review №10

Rating: 1

Absolutely terrible service misdiagnosed when I was seen Absolutely no compassion from staff Dr Johnson is uneducated and doesnt even spend 2 mins with patients would never recommend this is why people say its killer mainland because the staff doesnt care about you or your health issues I wish I could give a negative star review

Date: 3 months ago

Review №11

Rating: 4

Wonderful care from all the doctors and nurses in the surgery department; however, the registration department could use some work. It was my first time there, and it was pouring rain outside! There was no one there to open the doors, and I was getting sleepy! Once inside, there was no one to direct you where to go! When I finally found out where to check-in, the lady was so rude! She had no compassion for the fact that I was dripping wet and wanted to berate me with questions about insurance. Umm, can you get me a towel so I can dry myself off first?????? There is just no empathy whatsoever.

Date: 3 months ago

Review №12

Rating: 1

Date: 3 months ago

Review №13

Rating: 5

Its this one tech here name Q she is really great. I loved everything about her. She was VERY respectful and did everything I asked of her. She deserves some type of award or raise. The staff has been great to me overall but this one tech really stood out and I would request her anytime Im at mainland hospital

Date: 3 months ago

Review №14

Rating: 1

Worse hospital ever!!! If you love your family do not take them here. They sent my 71yr old Dementia mother home with a patch over her open wound on April 22 by transport ambulance because she couldnt walk and she died throughout the night from the same open wound from bleeding out

Date: 4 months ago

Review №15

Rating: 1

Absolutely the worst POS excuse for a hospital!

Date: 4 months ago

Review №16

Rating: 1

I would like to say Dr Rodrigues Dr Sanders from the er are very good drs and helping and understanding also the admitting Dr Pardul Garg is a very good and kind Dr Understanding also But as far as. Pain Management Dr Seabolt makes the hospital look bad and not wanting to go back this pain Specialist is Raciest and treats you like if you do not know what meds are ok for you I have been ill with liver disease for 12 years and he literally treated me like if I was not knowing what I have the pain in my liver is bad he is not the one with the pain I should know my body after 12 years with this illness I am a Hispanic born and raised in Houston and he treated me like I was a nobody my liver is at an ending stage and he treated me like a drug seeker and that is not the case because of ppl like him makes me not want to go to this hospital I hope he learns to treat ppl with a different attitude not by the color of your skin

Date: 4 months ago

Review №17

Rating: 5

I am really happy going to this hospital Im 44 years old never had an experience like this beautiful people that took care of me even the person that registered me she was amazing I love everything about this hospital highly recommended it thank you for everything God bless everyone

Date: 5 months ago

Review №18

Rating: 1

Told us my 7 month year old cousin didn t have anything wrong with her arm. Doctors didn t care as much and brushed it off like nothing. Went the next morning to a bone healer just to find out she had a dislocated shoulder. The hospital did x rays and everything and couldn t find anything? Her elbow and shoulder were both popped out. On top of that wait time is ridiculous.

Date: 5 months ago

Review №19

Rating: 1

Currently sitting in the waiting room in the ER. Been here so far almost 3 hours (with my child) they took my blood pressure, which is dangerously low, and sent me back to the waiting room. Now there is quite a few people here but only the ones with obvious money are being seen. Also, the nurse kept asking me if someone could pick up my child. If I had someone to get her she wouldnt be here. I guess because I am poor (a home owner with no debt) I should just go home and die on my couch in front of my child. If I die because of the lack of care this is an official declaration for my family to sue and overall destroy this hospital.

Date: 6 months ago

Review №20

Rating: 5

I have been here 3 times in the month of February. The 1st time I left after 4 hours , the 2nd time wait was going to be about 8 hours so I didnt bother to stay so my review Im posting is solely on my recent visit Feb 28th. The best if the best of medical professionals were on site!! My visit was around 3 hours,I was screened, had X-rays a cat scan and my arm was braced up for a fall that happened at my apartments. I was able to get the video footage from my neighbors doorbell camera and want to stop back in to show everyone who helped me just to laugh with me, its pretty funny now that Im not longer crying. But the biggest shout out is for the PA, who just started her shift! Thank you so much for the phenomenal treatment and all the education about a surgery I was hesitant on having done when it was recommended to me last year. Every person there who was in contact with me showed so much compassion and care even the nurse admin who greeted me with ok , what did you punch? Haha since I was holding my hand and crying like a big baby. She has a great personality! I really didnt want to go back to this location, but because of the pain I was in, nothing mattered. Im so glad I chose to return , I have nothing negative to say about this facility and only wonderful things will be spoken word of mouth. Thank you to all 10 staff workers who dealt with or put up with me & made me feel like I mattered during my time of pain. What an incredible group of heros !!!!!

Date: 6 months ago

Review №21

Rating: 1

My mother fell went in the nurse Velma that has a giant tattoo on her arm. Was rude and ugly for no reason I asked her for a gown she said wait in a few she never came then I was waiting for the doctor she showed up and said hes not releasing her and walked off. No respect just attitude. I would have told the ambulance to take her to clear lake if I knew we would have been treated like this.

Date: 6 months ago

Review №22

Rating: 1

Date: 7 months ago

Review №23

Rating: 1

Stated my issues, sat in the ER waiting room for 2 1/2 hours and was not thoroughly examined. Swabbed me for Covid and flu and sent me home. Ended up in urgent care Galveston a couple hours later with Enteritis, UTI and dehydration. Would not recommend their services.

Date: 7 months ago

Review №24

Rating: 2

My mom has been admitted to this twice within a month. This place has the worst care and staff that Ive ever been exposed to. I experienced this about 15 years ago with my husband and its worst. We where on the 2nd floor in December now the 4th floor and its all the same bad staff. They didnt forward information to treating doctors plus if they did it wasnt the correct info or not my mother record at all. This hospital need to be closed down before they kill someone because of the unprofessionalosm. Terrible place, run, dont even bring your animal there. Will not ever go there again not even for emergency. The state needs to investigate this hospital.

Date: 8 months ago

Review №25

Rating: 5

Took my dad to their ER today and Pillow James, Patrick, TK and Travis were amazing. They made sure to answer any questions we had and did it all with a smile. Thank you all!!!

Date: 8 months ago

Review №26

Rating: 1

VERY HORRIBLE PLACE. WHEN MY MOM WAS DISCHARGED SHE NEEDED TO GO TO THE RESTROOM. WE ASKED THE NURSE SHE SAID SHE AINT MY PROBLEM ANYMORE SHES YOURS.... DISRESPECTFUL NURSE. DO NOT TAKE YOUR LOVED ONES TO THIS PLACE!!!

Date: 8 months ago

Review №27

Rating: 1

HCA-Thieves in SHEEPS clothing! Watch out, they will send you 5 differnt bills with all different account numbers. Impossible to know what your paying for or keeping it all straight. Unwilling to respond to concerns as well, they give you a number to call, that is never answered, and then ignore your voice mail left. I thought I was being scammed. I was paying 3 diffent bills for 1 visit to ER, then I was reported to a bill collector for not paying the scam bill. WATCH OUT!!! Go to Methodist! STAY AWAY! FYI...I have left 2 Voice mails on the number provided and have not received any response. It has been 2 weeks since I attempted that.

Date: 8 months ago

Review №28

Rating: 5

The nurse Velma did a great job with my daughter & then a week later when I got sick she was my nurse as well & took great care of me. Shes very patient & always checks in to make sure youre doing okay while waiting for the doctor. My daughter & I both loved her!

Date: 8 months ago

Review №29

Rating: 1

Horrible experience with strep and the flu. Im changing my previous 5 star review to this 1 star, bc Im lying in bed atm feeling worse than ever after seeing them. What a shameful way to treat people. Tylenol and water and sent home is unacceptable.

Date: 9 months ago

Review №30

Rating: 1

We felt like we had entered the Twilight Zone while dealing with Mainland hospital. My 91 mother-in-law, who has dementia, and deaf, fell at her assisted living and was transported to the ER at Mainland. When we got to the ER, the receptionist was clueless to my MIL s whereabouts, and only interested in playing on her cell phone. After finally figuring that they had moved her to the hospital, we went there. Not once did the hospital call us to let us know where she was at. The nurse assigned to her (Samantha), had the worst bedside manners we have ever encountered, and very condescending to both my MIL and us. She lied about calling us to give updates, because neither I or my husband had phone calls from the hospital on our phones. I caught her in the acting yelling at my MIL, when I walked in her room and MIL was needing to use the bathroom. I immediately asked for a replacement nurse. I called the Mainland s patient advocate number that was listed on the Patient s Rights brochure, not once but twice, but just got a voicemail, and left messages to call me back. They never called back. So Mainland, if you respond to this post to apologize like you did for the rest of your bad reviews, I know it s not sincere.

Date: 9 months ago

Review №31

Rating: 1

One of the worst hospitals in Galveston county, if you love your family dont take them here.the doctors and staff are lazy and un professional. 3 days my mother in law was there and was discharge with no explanation on what was wrong with her or about the blood clots that were found,or results of the ekg.ect

Date: 9 months ago

Review №32

Rating: 1

Bad attention. On December 4th, I visited the emergency area. I had 5 days with fever, chills, body aches, headache, cough, shortness of breath. I have had asthma since I was a child and I am also 8 weeks pregnant. I waited 4 hours in the waiting area and the only person who assisted me was the front desk, she took my information and gave me the isopo so that I could take the covid and flu test on my own. 4 hours later she came out with papers and told me that I had the flu and that I should go home because they couldnt do anything for me. At no time was I seen by nursing staff, much less by a doctor. What kind of health professionals do they have in that Emergency and it is not the first time that I have visited that emergency and the attention has always been terrible. I did not receive medical attention BUT I do have a medical bill to pay them. It is really outrageous that health for you is a business and there is no professional vocation.

Date: 9 months ago

Review №33

Rating: 5

If I could use this place for my regular doctor I would. Everyone was so caring & friendly. The wait isnt long at all because this is a smaller hospital. My doctor was great!! He definitely knew what diagnosis to make & I felt that I could trust him. He tested me for all possible illnesses with my symptoms. Even the registration lady helped me apply for medical insurance. I really loved this ER!! From the intake process to the CAT scan to the discharge was fast & efficient. They kept me updated on what was happening like every 15 to 20 minutes. If u need ER care this is your place!!

Date: 9 months ago

Review №34

Rating: 1

Something has to be done about this hospital HCA thing I see an hear primary Nurse Chrishana the most wonderful nurse ever she is really good noes her job very well She works the fourth 4 .

Date: 10 months ago

Review №35

Rating: 1

Went in with a head injury (I am an epileptic). I dont have insurance so I am a low priority. They did a CT without contrast. Sent me home to rest and told me to come back if I vomited or if anything got worse. The next day I vomited, so I went back. The doctor looked in my mouth gave me zofran and sent me home. Never looked at my head again. Now I am at home vomiting, falling over, and hardly staying awake. IDK what to do. But if I end up dying or having severe issues I will 100% sue.

Date: 10 months ago

Review №36

Rating: 5

Just a note, I would like to thank the Staff in Radiology Dr. Maddison & Amna for their efficiency & great job during my most recent Paracentisis. Also, I would like to thank the Out Patient Dept., Morgan & Dina for such a great job. Michael Alley

Date: 11 months ago

Review №37

Rating: 1

Let me start off by saying I understand it s a hospital not a hotel but on this day they were very slow and the way my mom was treated was unacceptable. She was there from 7am-5pm saw her nurse 1 time. She begged for water for over 2hours until she called me crying because she asked to be discharged over an hour ago because they were treating her so bad she wished to go to another hospital. I had to travel to her to see what was going on. I walked in er lobby was empty nurse in the front didn t even look u at me for a while older blonde lady once I walked in the back I was yelled at by charge nurse Brittney about Covid and coming back there DO YOU THINK I WANT TO ACTUALLY HAVE TO COME UP HERE MAAM. Every last nurse was sitting at that station on their phone or gossiping except one nurse an older blonde lady who was my moms nurse but that lady was overwhelmed with so many rooms/patients she didn t even know my mom had been asking for water for 2 hours let alone asked to be discharged over an hour ago she apologized so many times NO ONE AT THE STATION TOLD HER ANYTHING. The WORST thing though was once discharged we didn t notice until we went to get prescriptions they gave us another man s discharge papers smh so now I know all this man s business address what he had ummm. HIPPA VIOLATION FOR SURE. Now who has my moms information smh HORRIBLE HORRIBLE HORRIBLE EXPERIENCE

Date: a year ago

Review №38

Rating: 1

This hospital is suppose to be a stroke facility. Wrong! My husband went in for stroke symptoms and passed away 9 days later. This hospital did not do a stroke protocol. This hospital needs to be shut down!

Date: a year ago

Review №39

Rating: 1

Spent the night in an ER exam room. Finally in a room in the afternoon Food services is a joke. So called food tastes terrible. The got one of my orders correct. When I tried to call in a correction while the kitchen staff was supposed to be there, no one bothered to answer. I tried 15 straight minutes to get hold of someone and finally had to go throu the nurses station. Excellen nurse staff is the only reason I give the hospital 1 star. To give more stars would be a disservice to any reading this review. I sould also menion that the Housekeeping staff is excellent. Note no Doctor showed up for rounds. Food service staff needs to be fired.

Date: a year ago

Review №40

Rating: 1

Date: a year ago

Review №41

Rating: 1

First and last time here at HCA ER. I am Sure there are multiple violations in this one picture. Not to mention they don t have blankets for patients!!!

Date: a year ago

Review №42

Rating: 5

I was admitted with acute bronchitis in January 1923. The nurses, doctors, respiratory therapist and cafeteria ladies all treated me like family and I couldn t have asked for better care. I would definitely recommend this hospital. Thank you for the excellent care. Janet Sue Little

Date: a year ago

Review №43

Rating: 5

I visited my grandmother at this facility and I was overwhelmed at the care my grandmother received from the staff here. They were pleasant helpful knowledgeable and most importantly they were kind. The room was clean the food was good my grandmother said this place has really turned around. Way to go mainland!!!

Date: a year ago

Review №44

Rating: 1

Dr. Stahl, a surgeon, needs to reassigned to cleaning the building then being considered a doctor. He s rude, inconsiderate, inpatient, careless , arrogant, careless and doesn t listen to patients. I would never go to this hospital ever again or even allow my family to come here. Hell even my dog. I would like to thank Nurse Kesley for all her help during my stay and procedure. FYI .. could save without adding a star. If it was my choice it would be blank

Date: a year ago

Review №45

Rating: 1

Date: a year ago

Review №46

Rating: 1

absolutely pathetic staff at this place. ive had 2 relatives taken here by ambulance and took several days each time just to say they dont have answers. on weekends its like a skeleton crew there with noone that is actually trained properly. Been lied to several times about action plans for care and test timelines. no clocks anywhere for patients to see and tell how long they have been waiting. nurse staff maybe goes in the room a couple times a day. if a patient asks for water they do not bring water back. There needs to be a serious overhaul at this hospital from the top to the bottom.

Date: a year ago

Review №47

Rating: 1

The triage nurse told a lady she doesnt care that she is on the verge of suicide and refused to take her. Her name is Jenny.

Date: a year ago

Review №48

Rating: 4

Date: a year ago

Review №49

Rating: 1

Nurses very slow, mom had to go to restroom had to wait for nurse assigned to her, she came 1 hr later, family had to help her to restroom

Date: a year ago

Review №50

Rating: 5

I had the best experience at this facility over the weekend. The NP, Ashley, was hands down, the best physician I have ever interacted with. She treated me promptly, explained everything, and still managed to be hilarious and approachable. My nurses were hard working and kind. They were amazing with me and the other patients. Alyssa, Misty, and Corinthia, just to name a few. I could not be more pleased with the staff and the care that I received. I am so thankful that I chose HCA Mainland.

Date: a year ago

Review №51

Rating: 5

I have never been treated nicer. I was informed of every step. Everyone was kind, courteous, caring and made me feel special

Date: a year ago

Review №52

Rating: 3

The hospital staffs from the emergency services were very caring and professional to their patients and so where the nurses and doctors in the Second floor of Mainland Hospital. The only problem was the cafeteria services! there food services are very limited to the patient families and the grilled area are closed for the weekends. If you lucky enough to live near the hospital you have to leave the hospital to go home to eat something or purchase something to eat for yourself or your family members who decide not to leave their sick family members in the hospital this is very frustrating and challenging to the patients families. The hospital board of directors needs to make a serious improvement on the cafeteria situations other hospitals have better food options available for the families of these patients thank you

Date: a year ago

Review №53

Rating: 4

Recently released Mr music man in 259 Big big thanks to the whole 2nd floor crew. Nurses and aides: Nera ,Mitzy, De de , Tessa, Maria, and er Tiffany special thanks.

Date: a year ago

Review №54

Rating: 1

Absolutely terrible bedside manner, completely medically negligent, did not even look into all of the pro lem areas, nurses were loudly and openly rude when requesting to be cared for properly

Date: a year ago

Review №55

Rating: 1

The er nurses were laughing carrying when my dad had a breathing tube in him. It was very disrespectful. When I ask them what was going on with my dad they act like they didnt care. The attitude the nurses at when they bought my dad to a CT scan was very very disrespectful. Saying he was uncooperative when he wasnt in his State of mine. I will not bring my dad to this hospital again.

Date: a year ago

Review №56

Rating: 5

My entire experience here was great. Everyone was helpful and timely. My nurse Dena was so awesome!!!

Date: a year ago

Review №57

Rating: 4

Staff was excellent and friendly only complaint was the hospital food was not very good

Date: a year ago

Review №58

Rating: 5

The staff was very nice and informative. They asked me a lot of questions about my health and wanted to know if I had any questions for them. My procedure went very well and when it was time to leave I was going to walk out to my car but they insisted that I get in a wheelchair and they took me to my car.

Date: a year ago

Review №59

Rating: 5

Hospital continues to take care of our loved ones. Have dealt with them on several occasions. Very grateful for them.

Date: a year ago

Review №60

Rating: 4

care was great, food could be a little better

Date: a year ago

Review №61

Rating: 5

Everyone was really kind all the nurses. Most of all all the techs were awesome and it really made a difference

Date: a year ago

Review №62

Rating: 2

My first experience at this hospital was horrible I m from beaumont and my cousin lives here and she always complained about this place and I had experience firsthand first off my cousin is a diabetic she has CHF and deals with back issues and has had surgery and sciatic nerve her nurse Alex treated her like she was just there for drugs and she was crying in pain he couldn t start a good iv in right arm so he took his time doing it in left mind you this whole time he has the ordered pain medication in his pocket she literally begging him to please hurry she couldn t be on her back for long time doctor was also not very nice but thank God for James he was the sweetest but Alex seen how much attention he was given her to try and calm her so he ask him leave and do something else this visit was horrible mind u she ended up signing herself out after being admitted before they are rude we talking about some who blood pressure was 250/179 heart rate in 150 complaining of chest discomfort stomach and back pain and he Alex pretty much encouraged her to leave so I ve said that to say be careful and make sure you choose your hospital wisely I honestly pray I never have to go to this place again in life.

Date: a year ago

Review №63

Rating: 1

My husband and I have worked in the medical field over ten years(in Houston Medical Center)so please understand this post comes with medical knowledge of what proper care looks like. My mother was transferred to this hospital on 05/24 for a GI Bleed that caused a replica of other complications that caused her to be unstable. She arrived to the Mainland ER and she had to wait in the hallway after being notified hours prior that she was on the way. Once admitted, wound care was ordered and never showed. Physical Therapy was ordered never showed. My mother has literally been in this hospital for 3 days with no updates. My husband and I had to come on separate occasions and ask why hadn t anyone helped her to the restroom after being called several times. This is very upsetting because my mother is elderly. If anyone else experiences this with any hospital make sure to get in writing that the hospital lacked care and didn t do their job and that would be the reason you are removing your family from the facility. We are in the process of doing that now. This has been the worst experience. This hospital lacks accountability and empathy for their patients.

Date: a year ago

Review №64

Rating: 4

Date: a year ago

Review №65

Rating: 1

Awful. The nurses were not very helpful. I was supose to be moved to a room stayed down in the ER my whole stay which was almost 4 days. Just overall horrible experience

Date: a year ago

Review №66

Rating: 5

A family member had a serious fall, and we were taken to HCA mainland by ambulance. I cant thank the staff enough for their concern, friendly, helpful, and just overall amazing care. Tristen, I have to say, went above and beyond- and it means so much! Thank you so much for what yall do!

Date: a year ago

Review №67

Rating: 5

They where all awesome. And took great care of me

Date: a year ago

Review №68

Rating: 5

widow maker survivor the emergency room and icu staff and all in-between were awsome

Date: a year ago

Review №69

Rating: 5

I had surgery here last Friday and they took really good care of me!

Date: a year ago

Review №70

Rating: 4

Date: a year ago

Review №71

Rating: 5

professional, courteous ,friendly making you feel welcome all staff.

Date: a year ago

Review №72

Rating: 1

If I could give zero stars I would. Most of the staff was not attentive to my dads needs . When he needed assistance due to bed restriction no one would help and would often make him feel he was bothering them asking for help . I m not sure why people choose the medical field when they have no empathy or compassion for people.

Date: a year ago

Review №73

Rating: 3

I ve been going to this hospital for years the name has changed and the care has to, it has gotten really good with this new take over, the diagnoses are correct now you don t have to back door to UTMB anymore, I remember when the community called it killer county. But this recent visit, I have NO complaints about medical treatment the Doctor ( I feel) did his job. How ever the staff including Doctor ( ER not CT people) obviously wasn t interested in a sense of kindness or hospitality whatsoever, and I sat and layed out on a hospital bed in the hall discussing my private medical information for all to hear, I was told no beds, but I saw 2 empty rooms ( idk js) I was in pain so I didn t want a fuss. But it was unpleasant an embarrassing to me. And I definitely understood the ER Doctor wasn t feeling hospitable in the least As he walked off as we were still talking about my medical issues . Guess that was a sign of moving on .

Date: a year ago

Review №74

Rating: 5

Date: a year ago

Review №75

Rating: 5

Super friendly staff and nurses. Beverly Lewis is a ray of sunshine she saved my grandfathers life by doing emergency surgery with a twisted intestine back in June 2016 and let me tell you what she has been doing emergency surgeries for over 30 years. If it wasn t for her saving his life my family and I would be devastated. My grandmother had surgery at mainland back last October the dr couldn t remember his name was really good too from the staff the drs and nurses if you see dr Lewis give her a high five and a pat on the back for saving senior citizens lives

Date: a year ago

Review №76

Rating: 5

Date: a year ago

Review №77

Rating: 5

I was very well treated.

Date: a year ago

Review №78

Rating: 5

Date: a year ago

Review №79

Rating: 5

It was way better than what I thought it would be. Everyone was so nice and caring for my needs.

Date: a year ago

Review №80

Rating: 5

Date: a year ago

Review №81

Rating: 5

The technician with ultasound was Toni and she was very nice, kind and very thorough . She explained what she was doing in a professional manner.

Date: a year ago

Review №82

Rating: 5

Date: a year ago

Review №83

Rating: 5

I had a pleasant experience here from the admission front desk and nurses, to the OR nurses. Before, during ,and after my procedure. They really took care of me and made sure I understood what was being done. I can t speak for other departments but these 2 departments were awesome to me!

Date: a year ago

Review №84

Rating: 1

Date: a year ago

Review №85

Rating: 5

Excellence. It is the word that defines this hospital. Thank you, thank you very much to all the hospital staff, especially the nursing staff.

Date: a year ago

Review №86

Rating: 1

I have spine damage and lung could barely breathe was asked to wait in waiting room grant it i was on my personal oxygen.and the nurse did give o2 after i told her I don t have time to fill ou op a t paperwork put Did my chest xrays from waiting room was admitted after I talked to doctor the worst part of this ordeal is spending 24 hours in emergency room bed Was getting ready to ama and the nurse stepped up and found me a air bed and set me up in er holding room super small but hell it worked the reason i have the low guality is there ar entire units up stairs and not being told were under staff and was lied too there were no beds upstairs I want to thank the manager at hsa mainland for coming to my room in the hospital to discuss why i left the review i did We agreed and change that a business goes through and is taking serious and is doing what it can to increase quality of care

Date: a year ago

Review №87

Rating: 5

Theyre good and fast knowing that what was wrong with me

Date: a year ago

Review №88

Rating: 5

Great service and the staff was fantastic and knowledgeable also, the customer service was absolutely wonderful.

Date: a year ago

Review №89

Rating: 4

Date: a year ago

Review №90

Rating: 5

Excellent!!

Date: a year ago

Review №91

Rating: 5

Everyone at HCA Hospital went above the expectations I had for them. From the moment I walked into the admission room to having my procedure done. I got the Royal treatment. The Staff that helped Dr. Beverly Lewis with my procedure,Thank you. Thanks to everyone that was taking care of me.

Date: a year ago

Review №92

Rating: 5

Everybody was real nice they did a good job

Date: a year ago

Review №93

Rating: 5

Date: a year ago

Review №94

Rating: 5

Friendly staff, and the pre-check in work really streamline the process.

Date: a year ago

Review №95

Rating: 1

It was not a Pleasant visit not to mention my cardiologist was not notified. I was admitted and when I finally got a room I was discharged after less than 20 minutes. This was after my daughter in law had to clean the room I was assigned. I do not feel that I received the best of care. There needs to be a refresher class on starting IV s. I was stuck a ridiculous amount of times.just to get blood and an IV started.

Date: a year ago

Review №96

Rating: 5

Had a quick chest x-ray done the other day. Check in was very efficient and I barely sat down when they came to get me for the x-ray. Whole process took less than 30 minutes. Great service.

Date: a year ago

Review №97

Rating: 5

Great people and excellent services!

Date: a year ago

Review №98

Rating: 1

The doctors didnt list my maintenance meds or gave them to me. Even though I told three separate times what they wrte, dosage act. No diagnosis or cause was given. I was told 3 different things were wrong. I had pancreatitis, a kidney stone and an intestinal infection. I was even given Cipro and flagyl. then I was told that all 3 scans were wrong and there was no problems. I was given zero after care instructions and they had me listed as an African American male, I am a cacausion woman. Nurses even confirmed that a kidney stone appeared on the scan but the doctor said it wasnt there....I kept getting accused of being a drinker even though I am not. I felt overlooked and like a pain in the doctors butt. Overall I didnt get any answers or solutions. I left in the same condition as check in. The nurses were great and even told me that they personally get second opinions. Nothing was ever explained as to what the treatment was or why. When I left help was not offered in any way.

Date: a year ago

Review №99

Rating: 5

What a breath of fresh air! Once I was admitted, the entire staff was amazing. During my stay, I was kept up to date, my medications were given on time, and my room was clean and continuously up-kept. The wonderful folks taking care of me were Bernice, Liz, Yvonne, Debbie, and some others I know I m forgetting. They were all great. Thank you all for doing what you do! God love you all.

Date: a year ago

Review №100

Rating: 1

Was in a bad car accident and they didn t even exam properly, I didn t find out major injuries until going to my appointments. Not sure how an ER missed all these things. The nurse was very friendly, the dr was very rude and didn t seem like he cared at all.

Date: a year ago

Review №101

Rating: 4

Date: a year ago

Review №102

Rating: 5

Arrived Friday around 1pm and left Saturday around 3pm. For the 24hrs or so that I was there, the treatment and care I received, maybe a nervous patient was beyond reproach From Cleaning to Food Delivery to the Nurses and Doctors made a nervous patient comfortable and involved with my care. Kudos!

Date: a year ago

Review №103

Rating: 5

Staff was fantastic. Waiting time short. Very professional.

Date: a year ago

Review №104

Rating: 5

Admission staff was very professional and helped me to get to where I needed to be. The imaging staff was so nice and worked so well with me to try to keep me comfortable while performing my tests.

Date: a year ago

Review №105

Rating: 1

This review is based on an ER visit with provider Travis Litz. I ve had nothing but positive things to say about the mainland HCA but today was extremely different because of this provider. After being seen at UTMB urgent care with a low grade fever, rib pain, and elevated blood pressure the provider suggested I go to an Emergency room. I came to the mainland where I was assigned provider Litz. Upon first impression he was irritated and short patient. He did not provide clarity and I left even more confused. About 2 years ago I was hospitalized here with pancreatitis and today presented with pain that was similar to that experience. He only ordered chest X-rays! After 4 hours of waiting I was discharged with no explanation of what was going on. When I requested bloodwork he refused and told me to follow up with my primary. I ve never been refused to take blood as a 2nd opinion at an emergency room. He truly acted as though he didn t care and discharged me despite my concerns. He was as arrogant as arrogant comes.

Date: a year ago

Review №106

Rating: 5

The lady who helped me while I was getting my CT scan was very nice. And it was quick.

Date: a year ago

Review №107

Rating: 5

I was in for CT Scan the lady in registration was very nice and got me registered quickly. The nurses in radiology was also nice and made me comfortable. Had my test done and was finished in a timely manner.

Date: a year ago

Review №108

Rating: 1

Horrible. No sympathy or understanding whatsoever. My mother is not in her right mind mentally and these people will not give me any answers on what is going on with her because I m not listed as an emergency contact. Unfortunately, her emergency contact is her brother, my uncle, who s out on a cruise and has no connection to get any info. So that s lovely. Thank you for your lack of empathy!

Date: a year ago

Review №109

Rating: 4

Date: a year ago

Review №110

Rating: 5

Date: a year ago

Review №111

Rating: 5

Date: a year ago

Review №112

Rating: 5

Every single person I encountered was wonderful. I think they may have had training at Disney World. Always helpful and happy. I had a great experience.

Date: a year ago

Review №113

Rating: 2

The ER was very slow. I had to stay in the tiny waiting room while getting 2 bags of fluids. We arrived at 8:30pm and didn t get discharge until 3:00am. The nurses were nice, the doctor was nice. It was just slow. My first 2 hours I was there I felt like I was going to pass out and when telling the nurse at the front desk, she just said, It s going to be a little while. I will not be returning to this ER unless it s by ambulance since they got a fast pass to the front of the line.

Date: a year ago

Review №114

Rating: 4

Got to the ER at 430 with severe abdominal pains and didnt leave until 1030 that evening. Didnt get to speak with an actual doctor. But the ER staff was excellent bedside manner.

Date: a year ago

Review №115

Rating: 1

The stress test gave me was there er. I waited for six hours in the waiting room. Nice people just not set up very well and not enough help. The guy checking you in also does ekgs. Kinda scary every time you look up its the same overworked guy.

Date: a year ago

Review №116

Rating: 5

All staff was very kind and attentive. Dr Harmouch has excellent bedside manner and is very compassionate. I would recommend him to anyone.

Date: a year ago

Review №117

Rating: 5

Date: a year ago

Review №118

Rating: 5

The staff takes good care of me. Treat me with respect. I recommend their wound care to everyone.

Date: a year ago

Review №119

Rating: 5

Date: a year ago

Review №120

Rating: 5

Had a hip replacement, and was treated as royalty. I dont like to pester caretakers, and the staff took such great care of my needs, that I felt guilty. Have been using this hospital since 1954, and have never had a poor experience. Thanks to all who cared for me!

Date: a year ago

Review №121

Rating: 4

Date: a year ago

Review №122

Rating: 2

Date: a year ago

Review №123

Rating: 3

The nurses at the pre op was excellent 5 stars for them but you need more experience nurses when you go to the room. Now the young man that was reading my vitals he get a 5 star.and the therapist.

Date: a year ago

Review №124

Rating: 5

Great professional outpatient service with Radiology Department.

Date: a year ago

Review №125

Rating: 1

I got there at 8:30a.m on 1-20-2023 was the time I was scheduled for and didnt get surgery til 9:30p.m on same day. Didnt eat anything all day and was hungry. Then on Saturday I was still on the epiudal and the nurse was telling me that I had to get up and walk. My legs were still tingling and I couldnt feel them. When I kept telling her I couldnt get up she force me and I fell to the floor and couldnt get up.Two other nurses had to come help me up and I was in pained due to my surgery and falling to the floor. I was crying and apology to one for the nurses because she hurt herself trying to help me up. My legs where like jelly.

Date: a year ago

Review №126

Rating: 4

Very good

Date: a year ago

Review №127

Rating: 5

Date: a year ago

Review №128

Rating: 1

My husband was transferred from the clear lake HCA to Mainland HCA for therapy after a massive stroke and this was the worse experience of my life. Some of the nurses were nice and all the physical therapists were professional and very helpful. However, the room was dirty, there was no private shower, the meals were inedible, and I often had to shower my husband myself because 3 days passed had since his last shower. Someone gave my husband a scolding hot cup of coffee that he was unable to hold and he spilled on his leg. I was only aware of the injury while I was showering him. The injury was extensive and took months to heal. The final insult was receieving a bill that amounted to $3,000 a night for his lodging. All of this was very disturbing but the most traumatic experience was dealing with the caseworker. The unsympathetic and rude way she dealt with me during this very difficult time will haunt me for the rest of my life. Someone like this should never be allowed to work in healthcare. After my husbands discharge she never provided the follow up she was supposed to, but by this time I had managed to get him into another hospital system thank goodness. I would hate for anyone else to go through this experience. Avoid this place at all costs.

Date: a year ago

Review №129

Rating: 1

Date: a year ago

Review №130

Rating: 5

Staff was friendly and excellent.

Date: a year ago

Review №131

Rating: 5

GREAT!!!

Date: a year ago

Review №132

Rating: 1

Nurse came in and ran test on my sugar mama and just walked out and gave us no kinda information because his shift was ended. My old sugar mama also asked for a blanket as she was shivering and he didn t even bring it back. Very disappointing.

Date: a year ago

Review №133

Rating: 5

I had surgery here. This was one of the best experiences I had with having surgery. Exceptional care from the nurses in pre-op to the surgical care unit. The nurses made sure my pain was managed and even took the time to help me clean and make sure my bedding was clean. All my needs were met. The staff even went above and beyond to make sure my husband could see me right before surgery when I was in pre-op holding.

Date: a year ago

Review №134

Rating: 1

Worst hospital that I ve ever been to. Came in the ER at 12:00 PM and is still sitting in the waiting room at 6:30 PM doubled up in massive pain shooting down my legs and massive chest pains.

Date: a year ago

Review №135

Rating: 1

Absolutely disgusted with this place! If I could get 0 stars I would. Never made it past triage because a lady from the back treated me like I was a bother. She treated everyone like they didn t need to be there. Caught her being rude and yelling at other staff. She needs to be fired I wish I would of recorded her for everyone to see how bad it was.The lady who checks everyone in was very sweet tho. My physician was Katanga, Jason And practitioner was Murillo, Amy.

Date: a year ago

Review №136

Rating: 4

Date: a year ago

Review №137

Rating: 5

Great care, unmatched patient and outcome centered staff led by Dr. Kocurek.

Date: a year ago

Review №138

Rating: 5

An exceptional medical staff who make.every visit pleasant and comfortable. Quality care.l

Date: a year ago

Review №139

Rating: 5

Date: a year ago

Review №140

Rating: 5

Date: a year ago

Review №141

Rating: 5

It was a 5 star visit with one glaring negative. Specifically, the 4th fl nurses station telephone person. This older latina female clearly made a bad career decision. She was obnoxious, abrasive and not at all helpful. On one call, she yelled at me, then hung up on me. I never raised my voice to her, was very polite and always apoligized if I had disturbed her. My calls to her were very infrequent. She needs some patient counseling.

Date: a year ago

Review №142

Rating: 5

Five Stars for Tristan (I hope I spelled it right) he was AMAZING! So warm and inviting. He made us fell so comfortable and he actually seemed to care.

Date: a year ago

Review №143

Rating: 5

My experience with HCA Houston Healthcare Mainland Center went very well. I was very pleased with everything as I had my foot operation. From the beginning to the end. Everyone was very nice and polite, on time as scheduled even after I got home I received phone calls from them. Thanks for the great service.

Date: a year ago

Review №144

Rating: 5

My experience with Mainland (HCA Healthcare), Dec 27th. From the time I entered ED to the time I discharged, I was treated with care and respect. They kept me informed from the meds I needed ,to performing the necessary tests I needed concerning my diagnosis Thank you to all that helped that day, Including Dr D.Jackson, The Nurse Practioner, the Nurses.... Again, Thank you for the great care and concern .... I would recommend Mainland ED, to anyone questioning what ED to go to So thankful to Mainland Dixie Fogarty

Date: a year ago

Review №145

Rating: 5

Great group of people, some of the nicest nurses and staff ever!!!

Date: a year ago

Review №146

Rating: 1

Horrible. Was susposed to get admitted. Stayed in the emergency room bed all night cold . Still no room. I left on my own. If they did not have rooms they should have just sent me home instead of me just laying there cold

Date: a year ago

Review №147

Rating: 5

Date: a year ago

Review №148

Rating: 5

Arrived to have a stress test. Then taken to ER after test indicated a problem. Two hours in the ER . Staff was polite and courteous. Then taken to prepare me for a stint . Again staff and cardiologist were very professional. Treated me with respect! Then taken to room for observation. I wish I could remember one nurse. She indicated she was from India . She was a very helpful and caring person. All staff members should try and emulate this nurse. Thank you for your patience and respect for me.

Date: a year ago

Review №149

Rating: 4

The healthcare was excellent and nursing staff were kind and attentive. As for the discharge report, it stated his diagnosis incorrectly and gave us false hope. The final health summary now states the correct diagnosis. We got notification to explain the mixup or correction, I had to go online and find it myself.

Date: a year ago

Review №150

Rating: 4

Kind and friendly staff. ER is a very busy place. So patience is definitely a must.

Date: a year ago

Review №151

Rating: 5

Cant get any better. In and out and back to my life.

Date: a year ago

Review №152

Rating: 1

I went to the er. Late not much staff to help everyone the wait was horrible. Then when I was in the back I couldnt ask any questions the lady told me wouldnt let me talk.

Date: a year ago

Review №153

Rating: 5

Date: a year ago

Review №154

Rating: 5

I went to emergency for severe pain in my back, right shoulder, and arm. The admission persons were professional and kind. Dr, Jackson was great. Unfortunately, by law, we dont get high doses of pain killers anymore. I felt a little relief.

Date: a year ago

Review №155

Rating: 5

Best place ever to work!

Date: a year ago

Review №156

Rating: 5

Date: a year ago

Review №157

Rating: 1

Those was the worst experience/ ER visit of my life. My daughter was bought in by ambulance. The wait for a room was over an hour. Doctor examined her and another patient bought in by Ambulance in the area we were waiting in. Rooms were empty but not clean. Most staff was joking around and playing on their phones. One employee an AA woman took the initiative to tell others to get the rooms clean so that my daughter and the other guy can get a room. Once in the room I couldve threw up. After sitting there about an hour I noticed old blood all over the room. Some were droplets and the rest was smeared everywhere from a poor mopping attempt. There was black mold on the ceilings. The bathroom had blood and mold everywhere including the toilet seat. The doctor had ordered the test but it took almost 2 hours to get the doctor to come back in with results. He only came when he did because my daughter started unhooking herself from the monitoring devices and wanted the IV out. She didnt even want to wait for her results. She was extremely uncomfortable, we all were. The discharge took another hour and a half just to bring a script, paperwork, and remove IV. The doctor was good but clearly he was stretched too thin. The nurses spent most of their time behind the desk on their phones. When approached some had attitudes. If I could give this experience no stars I would. Before I call an ambulance again that would force me to go to this location, I rather drive somewhere else for better experience.

Date: a year ago

Review №158

Rating: 3

Staff is great but too busy not enough rooms if nurses

Date: a year ago

Review №159

Rating: 5

Date: a year ago

Review №160

Rating: 5

Date: a year ago

Review №161

Rating: 4

Date: a year ago

Review №162

Rating: 4

The staff was awesome .. other than moving room six times assuming because they were very busy. It wasn t a bad experience.

Date: a year ago

Review №163

Rating: 5

Tech was very pleasant and reassring.

Date: a year ago

Review №164

Rating: 5

Date: a year ago

Review №165

Rating: 5

Great! Not like it was, except for the emergency room, rude, racist, and ignorant!

Date: a year ago

Review №166

Rating: 5

All staff was wonderful very friendly Very happy Thank you.

Date: a year ago

Review №167

Rating: 5

Had routine CT Scan done. Quick, easy, friendly and caring staff!!

Date: a year ago

Review №168

Rating: 5

Service was fast and everyone was so perfectional and sweet with their jobs.

Date: a year ago

Review №169

Rating: 5

Date: a year ago

Review №170

Rating: 5

Date: a year ago

Review №171

Rating: 1

Worse hospital there is! ...i dont know how they are still open

Date: a year ago

Review №172

Rating: 5

It took less than five minutes for the amazing ER doctor to examine my two-year-old grandson and treat him when the doctors at the pediatrician office couldn t figure it out in two weeks.

Date: a year ago

Review №173

Rating: 5

Date: a year ago

Review №174

Rating: 1

I do not understand how this hospital is opened. It is absolutely FILTHY and they neglect the patients so bad. There was vomit all over the ER bathroom when I told the nurse she just handed me a towel, used blood draw supplies on the ground, cockroaches crawling around. My mom was telling the nurse she had chest pain and was pressing her call light trying to say she had bad chest pain and the nurse just unplugged her call light and never came and my mother was having a heart attack!

Date: a year ago

Review №175

Rating: 5

Date: a year ago

Review №176

Rating: 5

Date: a year ago

Review №177

Rating: 1

It was horrible. Why I never got seen in the back? Meds was giving to me in lobby no privacy. It felt like I was a bother to the staff especially the young lady working Triage.

Date: a year ago

Review №178

Rating: 5

Date: a year ago

Review №179

Rating: 5

To put it Bluntly...Mainland Hospital saved my life...Let me explain..When I caught Covid ( even though I was Fully vaccinated)...I was on a Breathing machine ( Oxygen) set at 14 ticks...It took about 1 and1/2 months to bring my Oxygen requirement to 2 ticks then 1. Not only did I have physical complications from Covid but I had Mental/Cognitive Complications...For the First month I have no recollection of anything or anyone...After the first month, my memory started to come back..At that point I wasnt following directions, smiling or answering common questions..3 specialist ( Occupatinal, Physical and Speech helped me to regain my senses if you will..In fact, nurses and other staff/Doctors help me...I was on the verge of being sent to a Nursing home but through my Faith in God and my belief in the medical staff, no one gave up on me...Little did anyone know...the Steroids used to clear my Lungs...attacked my Knee and killed the bone..The therapist pushed me even though I was always in Intense Pain...Of course, the 5 Xrays were all negative...After 2 and 1/2 months I was released...The one Occupatinal Therapist, Karen, was my guardian Angel ...She kept me going when I had given up on myself...When I left the Hospital...My Covid recovery was just beginning..After an MRI, it was determined that I had large areas of dead bone in my Patella ( Knee and Tibula)... My only Fix was a Full Knee Replacement..The Surgery was major and my Recovery is ongoing. In Summary, I left the Hospital around 170 lbs and when I returned to the Hospital for a visit...I now weigh 225 lbs..It took a gallant effort from the Staff but again Karen kept me going...I can never thank you enough...My Gardian Angel ..This Hospital Staff is for real, Intelligent and Trustworthy.

Date: a year ago

Review №180

Rating: 3

Didn t do a good job gluing my injury that in my opinion need stitches.

Date: a year ago

Review №181

Rating: 5

Date: a year ago

Review №182

Rating: 4

The nurse were all very nice and attentive! They were there for all my needs! On the cleanliness side..not so much! Even in the room the restroom had spider webs on the floor! You guys to to retrain housekeeping

Date: a year ago

Review №183

Rating: 1

Worst hospital ive ever had the experience of visiting other than myself they killed my best friend

Date: a year ago

Review №184

Rating: 5

Professional patient courteous and knowledgeable and very helpful To get me out to my car with wheelchair because I was having difficulty with my walker

Date: a year ago

Review №185

Rating: 4

Date: a year ago

Review №186

Rating: 5

Date: a year ago

Review №187

Rating: 5

Date: a year ago

Review №188

Rating: 5

The entire staff was so caring that it really helped in a scary, stressful situation. Their service was above and beyond. I have a great deal of respect for all the nursing staff.

Date: a year ago

Review №189

Rating: 5

The nurses were great at handling all the snafus that came their way from the higher ups. Like less than 15 min. notice to get me prepped for a procedure. Were great at trying to make me comfortable.

Date: a year ago

Review №190

Rating: 5

Date: a year ago

Review №191

Rating: 1

Date: a year ago

Review №192

Rating: 5

Date: a year ago

Review №193

Rating: 1

DOESNT EVEN RATE ONE STAR! Triage at the front desk when brought in by ambulance; no consideration for patient privacy existed. Communication was non-existent and floor nurse refused to be assigned to patient because having to come this far back (end of the hall) was cause for making her trip out, so nurse insisted someone else could take patient, shed take more rooms. No communication when taken to room, or during stay, until Admin was called. Review of home meds was not done for more than 14 hours AFTER admission...despite being asked and told several times it had not been done. Nurse told flat out LIE to nurse manager on duty, then when confronted by patient the nurse manager lied and changed her story. Given a bed with wet sheets and not checked on for hours.

Date: a year ago

Review №194

Rating: 2

When I had this condition before in another state I was treated better instead I was given 1 pill for pain. A prescription for an antibiotic and 1 pill of the antibiotic. When a hospital should be more extensive I feel neglected and had difficulty making it home because of my pain

Date: a year ago

Review №195

Rating: 5

Date: a year ago

Review №196

Rating: 4

Date: 2 years ago

Review №197

Rating: 1

Date: 2 years ago

Review №198

Rating: 5

Date: 2 years ago

Review №199

Rating: 3

I really think its sad that the er doctor prescribed 1000mg of Tylenol every 4 hours. Id like to keep my liver thanks. Otherwise, they were ok. They like to make assumptions. One nurse asked me if I was an alcoholic simply because I received a banana bag. I have cyclical vomiting. Manners, folks. They do move you around like a lot but work quickly. However, if I hadnt known the doctors treatment plan, I wouldnt have received the steroids and antibiotic shots because the triage team who was pushing me out the door missed the order for meds. I would hate to see what would happen to a quieter, less informed person.

Date: 2 years ago

Review №200

Rating: 5

Absolutely great

Date: 2 years ago