Baylor Scott & White Medical Center — Temple

Review №1

Rating: 2

Staff is great. Cafeteria has ZERO gluten free food. There is a sign that says if you have food allergies please dont eat here. Seriously? This is a medical facility.

Date: 4 hours ago

Review №2

Rating: 1

If I could give them negative stars I DEFINITELY would!!!! It is ridiculous that my uncle has not been able to see his own mother or his partner he has been with for over 15 years all because his EX wife who REFUSES to sign divorce papers has put restrictions on his file.. my uncle has REPEATEDLY told nurses he DOES NOT want her there and EVERY TIME she is in the room his health is in jeopardy and it shows! My uncle is in ICU and is in the hospital for a stroke he had recently! He is alert and knows exactly what s going on and what he wants and the nurses continue to ignore his wishes!! This is so sad they are putting a piece of paper before the patients wishes and his health!!

Date: 6 days ago

Review №3

Rating: 1

If I could I would give them zero star rating. They are allowing a person who has not lived with my brother in law for over 15 years. Who refused to sign divorce papers to make decisions for him. All while his current partner who has lived with him for YEARS and have a child together not to see him. Including his mother. All because she has the same last name. His cognition is intact and he is able to and has told the staff he does not want that person there. Yet she is blocking everyone from visiting. At this point the hospital is holding him hostage with a person who he has not lived with for years. Even going as far as not allowing him to receive any calls from his current partner practically wife with their young son. You all should be ashamed for allowing this. Not to mention he went in for a stroke and his blood pressure gets out of control when that EX partner is there.

Date: 6 days ago

Review №4

Rating: 2

We didn t have a good experience at this hospital. The nurses were very sweet but unfortunately the doctors seem extremely lost about the issue that we were facing. Communication and assessment was terrible. My grandmother had extremely high blood pressure and we never got to speak or see a cardiologist. The food they brought her was absolutely terrible and unhealthy, not even a healthy person should eat like that, much less someone with high blood pressure. I don t recommend this place.

Date: a week ago

Review №5

Rating: 5

Date: 2 weeks ago

Review №6

Rating: 1

This place is horrible take forever just to get you to the back nurses just sit on there phone before they even check you in I always wait 3 or more hours before being seen and then they take you back just to send you back to the waiting area

Date: 2 weeks ago

Review №7

Rating: 1

I think their business plan is to disgust you to the point you wont come back and then sell your employer BSW only insurance and double charge you for every other visit. Ive paid my copay at every single visit yet I get billed every single time through the BSW billing after the visit. They schedule a procedure and bill their own insurance 40,000. The Dr. decided not to do it but the charge is still there, my 10x larger copay did not get refunded either. It should be illegal to sell insurance that ties you to one provider.

Date: 2 weeks ago

Review №8

Rating: 2

Rating two stars until parking and valet become accessible and available to patients at all times. Visitors are wrongfully given priority over patients and I always, always, always struggle to find parking for my appointments to where I need to use valet parking. But even then, valet parking can get full, too. It was nice when visitor policy was strict in 2020. Now? I think patients should be able to come first when it comes to parking anywhere on the campus. Patients should have a sticker on their cars that recognizes that they are the patient to prioritize patients when they arrive. SOMETHING needs to change. There needs to be a seperate parkingnfor visitors or limit visitors again.

Date: 2 weeks ago

Review №9

Rating: 1

Date: 2 weeks ago

Review №10

Rating: 5

While my brother was in ICU (221) care his nurse Josh was amazing! Any questions we had, he explained in great detail. He was incredibly patient with my brother. If we needed something he was quick to respond and I always felt like he was happy to help us! He did an extraordinary job! I appreciate the care Josh provided. Keep up the great work Josh! Nurse Liz was also another one of his nurses that was fantastic! I was confused with a lot of the medical talk and she sat down with me and explained in a way I could understand! She was patient with me while I asked so many questions! She also was good to my brother! Deborah came in to do his swallow test. I got to see her in action twice! Let me tell you my brother kept asking for water and she would not budge! She had to make sure he could handle it first. He was very persistent but she continued to explain the process with a smile on her face. She handled it all so well! Kudos to anyone that interacted with my brother. The surgeons were informative. The several nurses in and out were all friendly. Never did I have any negative feelings in his care. Although, this is not a situation I want for my brother to be in, I am thankful the staff were all caring and attentive! Great job to all of you for providing great service!!!!!

Date: 2 weeks ago

Review №11

Rating: 1

This hospital is the worst in night nursing care! I have a relative who just had major surgery and is subjected to sitting in their own filth for hours at a time and is ignored. There have been numerous complaints and welfare checks for our family member due to us not living in the same city as them. Nothing has been done to stop this inhumane care of the night staff. They are risking serious infections or possibly body sores due to them not being able to care for themselves. I highly do not recommend using this hospital or it being a consideration for any health care. 9/12/24

Date: 2 weeks ago

Review №12

Rating: 1

All I can say is wow! Its like an episode of the twilight zone in there and like going back in time to the 50s. Since the facility is in the country, there isnt a legitimate administrative staff educated in healthcare. Its amazing places like this exist especially with such a successful business.

Date: 3 weeks ago

Review №13

Rating: 1

This hospital is the worst hospital ever my sister there had back surgery they don t check on her left there in her own urine she can t move nothing this how y all treat your patience the nurses don t help her when she calls they don t come. The worst hospital ever.

Date: 3 weeks ago

Review №14

Rating: 1

My mom has been there for a week and half. Every meal is cold. They slide your food onto your hospital bed tray they dont even leave you the tray. Now the nurses and doctors are greatly am just talking about the food they serve their patients. Scott and White you need to up your game on your food service because you suck.

Date: 3 weeks ago

Review №15

Rating: 1

Terrible hospital. No emphasis on care. The ambulance dropped me off and the staff set me up in a recliner in the hallway and that was about it. A student provided care (not) and they sent me home 6 hours later in terrible pain without an answer or a solution for the pain.

Date: 3 weeks ago

Review №16

Rating: 1

If I could give this place negative stars I would. My daughter was born here and they never did the newborn screening on her for any diseases. She was born with cystic fibrosis and no one ever told us or tested her for her. She was hospitalized here again a year from birth due to not eating and being severely malnourished and missing milestones, yet they still did not test at that time either. It wasn t until we moved to California and got proper medical care at the age of 4 that she was finally diagnosed with cystic fibrosis. Shame on this hospital and even their prenatal doctors who did not screen me for any diseases while pregnant with her.

Date: 3 weeks ago

Review №17

Rating: 1

Was waiting on a very important phone visit, and it didnt go through. I was right next to my phone, and it automatically popped up as voicemail. I called back as it was kind of important for a scheduled surgery. I spent an hour on the phone getting transferred around many times. Example, I cant access schedules, so let me transfer you. The next number after waiting on hold, Oh, this is bill pay. Call this number. From that number, we only help with virtual visits. Let ne transfer you. The next number, were currently closed due to holiday... After almost an hour and I dont know how many transfers and calls, I finally found a human that could help, but it was only to put a note to supervisors and ask them to call again. The doctors here tend to be great in my experience, but the administration and set up is the opposite.

Date: 4 weeks ago

Review №18

Rating: 1

If you are a veteran STAY AWAY! Their billing department is a bunch of idiots that do not know how to process veteran claims through the va.

Date: a month ago

Review №19

Rating: 1

Place is a joke I rodeo and I got hurt on a bull I call to let them know I am running behind I get there and they move my schedule around I have a fractured collar bone and elbow and so pretty much got.told because I dont have insurance they hope it heals correctly not there fault that I dont have insurance but it is what it is I guess would rather bleed to death then deal with the people I felt with

Date: a month ago

Review №20

Rating: 1

They were horrible. I rushed to arrive on time to wait 30 minutes. Then they proceeded to rush me out of the door in what felt like 10seconds because the injury was not surgery related. The nurse that did the initial intake was hostile and blunt and the ortho specialist Robert wiggled my hand labeled some ligament injuries and gave me not a single piece of advise outside of buddy tape. It was and more often has been a horrible experience going to this place and dealing with the feeling of being a number rather than a patient. This is a big problem Baylor Scott&White will never be able to fix as far as they have let it go.

Date: a month ago

Review №21

Rating: 1

VA Health Care is better than this. Wife was put in a chair in Emergency room because they have no beds 8 hrs still sitting in chair nurses are not very friendly recommend not using Baylor Scott&White.

Date: a month ago

Review №22

Rating: 1

I was in a bad car collision and suffer from broken ribs.. they put me into a hallway at first then become very rough rude and had very little knowledge of practice of what to do to help. They kept me overnight and the doctor suggested that I go get over the counter Tylenol for the pain after discharge for me to get home they said I can pay 40$ for a ride with wheel chair accessible and a driver will help me to the door of my home. I lost my car due to crash suffer broken ribs and this is the best this hospital can do I don t recommend this hospital your better off fixing your health problems yourself.

Date: a month ago

Review №23

Rating: 1

The most horrific experience. Seemed like no one cared about quality of care. It was a B rated horror movie

Date: a month ago

Review №24

Rating: 1

If you need emergency help, go anywhere else. We left after 3 hours and zero help. Others had been there 12 hours and more. The waiting room is where you stay the entire time, no concern for privacy, pain or basic courtesy. Waiting room is filthy.

Date: a month ago

Review №25

Rating: 2

I had my yearly mammography today and got the tech Christina. She was anything but compassionate. She was so aggressive I will make sure she never does my exam in the future! The Techs need to be trained better.

Date: a month ago

Review №26

Rating: 4

Date: a month ago

Review №27

Rating: 5

Always friendly and helpful.

Date: a month ago

Review №28

Rating: 5

Went and donated blood, and they were fantastic at their job

Date: a month ago

Review №29

Rating: 5

The staff is always so professional and respectful. and when I mean always, its all the time.

Date: a month ago

Review №30

Rating: 1

A family member was seen at Coryell Health ER at 2:30 am this morning. It was determined he needed to be transferred to Baylor, Scott & White - Temple, for urgent surgery. We chose to drive him instead of using an ambulance. We have been waiting over 5 hours in the ER with no indication of when he ll be admitted.

Date: a month ago

Review №31

Rating: 5

This is a great place for people to come and get better. Lots of doctors from all over the world come here to learn and teach. I admire all the hard work and dedication that goes into this hospital.

Date: a month ago

Review №32

Rating: 5

Date: 2 months ago

Review №33

Rating: 5

We cannot thank Baylor Scott and White Temple Emergency room staff, Neurology Team, ICU Nurses, Oncologists and all the many Doctors from these departments and the Surgical team in particular that diagnosed and removed the brain tumor from our daughters head. The week went from that phone call you never ever want to get from your child to the Scott and White Temple trauma ER, to ICU, to the brain Surgery, to recovery in ICU, to a short 19 hours in a regular hospital room, back to her house in Waco -a 7 day trip. She walked out of the hospital late today and got into her own car with her sister driving and came back to Waco. Holy Moly. Incredible. The outcome could not have been better and the prognosis to treat and never let this happen again looks to be the best we could ask for. From a Grateful Family- Thank you Thank you Thank you!

Date: 2 months ago

Review №34

Rating: 5

Best hospital ever for me my experience is 100% great,nurses,doctors an all the staff,I stay on ER for more than 5 days no complaints great great nurses especially marry

Date: 2 months ago

Review №35

Rating: 5

Date: 2 months ago

Review №36

Rating: 4

Date: 2 months ago

Review №37

Rating: 1

This is literally the worst hospital that I have ever set foot in. It s filthy with roaches running around, No toilet paper or paper towels in the bathrooms for days. The grounds are covered with garbage. The floors never get mopped nor do the patient rooms get cleaned. I could go on and on but most importantly they killed my dad. Nearly 6 weeks of a torturous death. I wouldn t send my worst enemy there. Drive to Dallas or drive to Austin but don t go there! Your life depends on it!

Date: 2 months ago

Review №38

Rating: 1

I always leave positive reviews so this is a big departure from the norm. Terrible experience today with Temple BS&W. Had an Alzheimer s assessment appointment scheduled for months with the neuropsychology center for my husband. We use MyBSWHealth portal faithfully to keep up with appointments, co-pays, lab results, etc. First negative: driving in from out of town (over an hour), we were a bit lost. I called the number listed in the appointment section and received the voice message, Please leave a message. We will return your call within the next 24 hours. A definite patient support/relations failure. Second negative: upon arriving at Desk We were told we needed to pay the $3,000 co-pay. The front desk receptionist checked with the business office. They confirmed the $3,000 co-pay. I have always received a note in MyBSWHealth ahead of any appointment about what my co-pay would be. But NOT for this one. At Patient Relations, the representative read a note stating a call had been made 7/5 and that the voice message stated the $3,000 co-pay. When I checked the phone messages, there was a reminder call for the appointment but NO mention of the co-pay. Seems his transcript included info that was NOT stated in the actual voice message on my phone. Accurate documentation is crucial in the medical field. It would appear someone entered text that was not stated in the actual voice message. The neuropsych center offered to reschedule for later that day. That would mean asking an Alzheimer s patient to wait another 3 hours (and we live too far to just go home during that time) and then go through a 4-6 hour assessment and drive 1+ hour home. Again, not very patient oriented service. A wasted day, a day of work lost, plus expenses of traveling. No faith now in the care this facility can provide. Will not reschedule the appointment or use Temple BS&W again!

Date: 2 months ago

Review №39

Rating: 1

worst place ever. if I could give this place a negative-5 five star I would. on Sunday July 14,2024, I walking in to check out, wasnt feeling well, fainted a early and my blood sugar medication was working. I waited up to 8hrs in the emergency waiting room. They drew blood and send me back out to wait. they said 30 minutes which became 7hrs. They never got to see me. A lot of people where trying to get looked at sunday. Some families told us they had been there 10 hours and still waiting. We watch a woman collapsed and the nurse in the emergency room office did nothing. They could see through the glass into the waiting room. They didnt even bother to come out and check on her. It took about 15 minutes be before they bothered to check on her. luckily lots of people in the waiting tried to help. What is going on here. It is disgusting and they should fire those nurses. They didnt even brother to help they were watching the whole thing. OMG!!! They got another nurse to come out and check only after they noticed how many people were telling them what had happened. I hope she is doing better. I couldnt believe my eyes. Scott and White, Do better. This is Not your best. DO BETTER!

Date: 2 months ago

Review №40

Rating: 1

Guy who transported my wife from surgery center to room 558, got lost, was going way to fast, slid her onto bed by himself, & didnt notify nurses she was in the room. Also, candy machine on the 5th floor took my money but did not work. Employees giving directions need retraining.

Date: 2 months ago

Review №41

Rating: 1

Usually leave positive reviews. However, would only be able to leave a negative review for the ER admissions desk in Temple. There were a group if people in the front desk station area. None interested in doing their job. 2 were outright rude. Quite a terrible patient/family experience. Desk staff would not allow my wife accompany her sister in despite posted hospital policy only excluding due to overload of patients. No one else in waiting area. Most Healthcare advocates recommend for a family member to accompany in order to process information. This is outrageous. Never heard of such a thing. I have over 43 years of professional Healthcare experience. Baylor needs to fix this. UPDATE: Received the token AI response everyone else complaining received. It appears nothing changes. Terrible.

Date: 2 months ago

Review №42

Rating: 5

I have had two stage 3 cancers and Scott & White was able to treat me and keep me clear of any other cancers for the last 6 years. Thanks Dr. David Clark my ENT for his hand in curing my nasal cancer along with Dr Deb in radiology, and Dr. Lowery for taking care of my prostate cancer.Great doctors and great hospital.

Date: 2 months ago

Review №43

Rating: 1

I wish I could give this hospital 0 stars seriously! Ive had 4 surgeries at this hospital including one that they took put an implant that I found out the FDA just did a recall on but nobody at the hospital even notified me. Also I had to find out in my medical records myself that I have a brain aneurysm and was scheduled to have an embolism done on that but when my insurance lapsed (so they said) a week before the surgery they canceled my surgery including all Mt future doctors appointments even tho they have financial assistance options I dont qualify for apparently. My insurance was actually good till the next month so I know they was lying about that. I have a lawsuit pending against them now. I wouldnt recommend this hospital to anyone!!!

Date: 3 months ago

Review №44

Rating: 1

They never assisted me in my pursuit for mental help, they would only send me to another person than charge me hundreds of dollar to say,sorry cant help you try again later.

Date: 3 months ago

Review №45

Rating: 1

Where to start...Ill agree with everyone else who has said they wish they could give this place 0 stars. After reading the comments, along with my personal experience with you guys hours ago, I now see why you have a metal detector and an ungodly amount of police there. The staff is rude and incompetent. I will gladly drive out of my way to a St. Davids hospital or clinic. I would rather never step a foot into a hospital but there is a stark difference in how they go about Healthcare. I implore everyone who can make the drive to a better facility to do so. Youre more likely to die here than to get the proper treatment.

Date: 3 months ago

Review №46

Rating: 1

0 stars. My father broke his leg at work got ambulanced here on June 18th in the morning so he stayed in the ER department the entire day, had to wait over an hour to get a nurse to come and assist him. Had surgery the next day and had an external fixater on his entire leg, then gets sent to a room in the stc department specifically rooms for KIDNEY problem patients(later told by multiple nurses that they dont even know why hes in this room because of that reason). Second day in this room therapy comes in makes him get up and try to walk! His leg immediately starts to bleed and they tell him its normal when in fact its not. Then a day later someone comes in to apologize because that therapist was NOT supposed to make him stand up! Was a miscommunication. He had a planned surgery yesterday morning only to be told at 3am yesterday that they were booked (which I understand if there are other people who need emergency surgery) so he is still waiting to get surgery done to his leg. And this morning they tell him that theyre going to be moving him to the Orthopedic department where he is supposed to be only to be told hes on a waiting list. Doctors and Nurses do not communicate. Doctors will tell you one thing and nurses will tell you another its insane how my father is being cared for.

Date: 3 months ago

Review №47

Rating: 1

They have some great doctors. It is overshadowed by a lot of things. One being patient relations does not returns calls, nurses do not answer messages, and supervisors are never available. I have been trying to get paper work I need to keep my job for a while and nobody answer the phone or messages. Additionally, I have expressed other concerns and they also ignore those too. Do yourself a favor and find another healthcare system. Update: I used the link. Filled out the form. Nobody called me. I also received the paperwork after having to travel to the hospital post surgery to demand it. It was just sitting in a folder at the desk even though I was told it would be sent to me via mychart.

Date: 3 months ago

Review №48

Rating: 5

Best staff and caring environment ive ever experienced.. Thanks guys!

Date: 3 months ago

Review №49

Rating: 1

if i could give this place 0 stars i would. they do not care about their patients, only their money. their staff will give you a random diagnosis because they re lazy! don t get treated here.

Date: 3 months ago

Review №50

Rating: 1

The hospital itself may be amazing but their emergency room was shameful. There were several droplets of dried blood on the floor where they take your vitals, the lobby was full of trash and people sleeping on the floors, they had a lady in the waiting room hooked up to an IV and fluids/meds, the room my sister eventually was put into had paper and small hair rubber bands on the floor. As for her treatment, we had to correct the reason she was there MULTIPLE times, she had an allergic reaction from meds being pushed through the IV too fast and her discharge papers STILL had the WRONG reason for her visit. She had severe ABDOMINAL pain, blood and mucus in her stool, yall sent her home after fluids, nausea meds and benadryl. Yall show no compassion, just an overworked staff who didnt bother to listen.

Date: 3 months ago

Review №51

Rating: 1

Be careful taking family and loved ones here. Staff only cares about money and not the people. Doctors are unwilling to answer questions. Nurses are disrespectful and rude to the people needing assistance. I understand that you see hundreds if not thousands of people a month. However, you signed up to do this job at some point and time it should have been a calling when it becomes a job for the money its time for you to quit and let someone whos going to take care of the people step in. We are trusting you with our loved ones and when youre letting them die it falls on you.

Date: 3 months ago

Review №52

Rating: 5

Date: 3 months ago

Review №53

Rating: 1

Worst and no experience. Sending bills for what I ask only do what cover in my insurance for yearly regular checkup. First says that all you have to pay and then after few months send bill. I would suggest don t go there if any reason you go get everything written

Date: 3 months ago

Review №54

Rating: 1

Date: 3 months ago

Review №55

Rating: 1

Wish i could give yall no stars, never had a good experience here. What made me finally leave a review was yall letting my husband choke and gasp for air in the lobby, all these people did was do an xray of his chest that we never even recieved- we were told we would have it in just 30 minutes, an hour max and we waited with no updates for FIVE hours. No bloodwork. Nothing but a SINGLE xray. It doesnt take FIVE HOURS, so we left. Please go elsewhere for medical care, these people at Scott and White do not care about you or your family. Not to mention the lack of seating. My husband and i sat on the floor with tons of others, lots of whom were sleeping and had to have been there longer than us. Environment is so dirty its unreal. Bathrooms, dirty- lobby was dirty. Just disgusting overall. Avoid at all costs.

Date: 3 months ago

Review №56

Rating: 1

This $hit is worse than Grady hospital in Atlanta. Theres used blankets all throughout the sitting area thrown about in random seats from previous patients.

Date: 3 months ago

Review №57

Rating: 1

Wish I could give this place a 0. Doctors are corrupt, horrible people. They dont care about you or what you go through. They care about getting paid. You are simply a test subject and a lab rat. You get thrown around from one doctor to another. As someone with chronic pain, please heed this warning. If you have a simple straightforward textbook fix, these are your people. But if you suffer from chronic or rare conditions, run as far away as you can.

Date: 3 months ago

Review №58

Rating: 1

My husband had appointment on June 13. The doctor was not going to available for the day. So her office called to schedule another appointment. Set up another appointment which the next Wednesday at 8:15 check in , 8:30 appointment. Had to get up at early , drive thru 7 oclock traffic and 8 oclock traffic. Look for a parking spot. Decided to go the valet. As were entering clinic at at Killeen hospital doors My husband got another call. Informing us the doctor couldnt see him. Have to make another appointment , next appointment was available was 3 weeks later. So who going pay for our time and gas ?

Date: 3 months ago

Review №59

Rating: 5

A very safe and reliable hospital. The medical staff have been very knowledgeable and helpful.

Date: 4 months ago

Review №60

Rating: 1

No stars. My dad was admitted in the hospital 14 days ago, in the whole time he was there, AWFUL. Was misdiagnosed 4 times; told he had less then 6 months to live, then the next day a whole different story. Nurses rude if you ask questions, doctors all on different pages. Told he needed surgery for 7 days, kept putting it off EACH day was a new story or lie.Every doctor or nurse had an attitude they knew it all. I WILL NEVER trust this hospital with nobody in my family, they need to be seriously looked it. Something needs to be done.

Date: 4 months ago

Review №61

Rating: 5

I recently participated in the All of Us Research Program administered by the National Institutes of Health (NIH), wherein I underwent a series of measurements and blood work assessments. These measurements included height, weight, blood pressure, and waist size, alongside the collection of blood samples for research purposes. One aspect of the experience that stood out to me was the convenience of valet parking, which facilitated easy access to the facility. This amenity greatly contributed to the overall positive experience. Due to a history of nearly fainting during blood donation procedures, I encountered a moment of near fainting following the blood draw. However, I must commend the exemplary care and professionalism demonstrated by the program staff during this episode. They promptly provided assistance, offering me snacks and applying a cool cloth to my head and neck while attentively monitoring my condition. Their continuous support and presence ensured my comfort and safety until I fully recovered. I would particularly like to acknowledge Melina, the individual who performed the blood draw, for her professionalism and kindness throughout the procedure. Additionally, the other staff member who assisted, though their name eludes me, exhibited a similar level of warmth and professionalism. Overall, my experience with the All of Us Research Program was marked by efficient organization, compassionate care, and professionalism from the staff, which I greatly appreciate.

Date: 4 months ago

Review №62

Rating: 5

Honestly I usually don t have issues with my nurses and are fairly nice even though I know I can t be a pain in the behind, but this time it s made me wry for my upcoming labor. For context, I m a first time mother to that s probably going to go into labor anytime now. My baby is fairly a non mover and in/out of the L&D emergency room a lot for baby lack of moving. Usually she s fine, but I still worry and my OB tells to go the L&D ER if baby doesn t move or loss of liquid. This time I went not sure if my water broke. I waited all day and into the afternoon to get baby to move and baby didnt. So we decided to go in. On top of that I m about 40min from the hospital, so if something goes wrong we have to go asap. The receptionist is always nice, but the nurse staff this time was cold and not the usual crew I deal with. Granted i understand the urgency when it comes to one s water breaking. not only was the nurse cold, but also the first doctor on duty. She came off as very condescending and rude as if my presence being there was inconvenient to her. Im used to normal checking, but this time it was rushed, painful and very uncomfortable. Her whole demeanor was just cold and made it seem like I was an inconvenience to her. I give people benefit of the doubt when you work long shifts, but the interaction with doctor was just cold and rushed. To be honest, it just sounded like she didn t care once she heard I wasn t in labor. To quote what she prior to my discharge was we don t want to see you until your water breaks then started listing off symptoms when I wasn t sure it did. The attending doctor was much nicer besides the painful check, but way more pleasant than the other doctor. They just seemed they wanted to kick me out quickly out of the room. I m glad my OB will be birthing me because if it was the doctor I had today I would be concerned for how my birth would go. I m aware it can be annoying with how often I go in due to how often my baby doesn t move, but again todays visit was just uncalled for when I had go on not sure if my water broke. Update: I went back in recently. And the same staff being on duty. Just a fair warning if you see Pricilla (L&D RN) is working that shift. She won t assist you with moving or shifting positions, and honestly doesn t deserve to be in L&D if she just going to have any attitude or lack of bed side manner. It s already stressful time for first time moms and her attitude doesn t help the situation. When they did the cervical check again, it felt like the PA on duty wanted you cause pain for the hell out it even when I asked her to be gentle. Update on delivery: Without a doubt I have no regrets coming here for my delivery. I came in for an induction and the whole team from start to finish was amazing. The nursing team was amazing and listened to my concerns on what I had wanted to do on my birth plan. Even though my birth plan wasn t what I had planned or hoped for the doctors were kind, patient, and understanding. Even in the after care the nurses were beyond amazing and so helpful with myself and my baby. So if you give delivery here know you re in great hands.

Date: 4 months ago

Review №63

Rating: 1

Date: 4 months ago

Review №64

Rating: 5

Dr. BINGHAM and staff saw my wife at ER.She was seen Quickly, cared for with top notch and caring and knowledgeable staff! Dr. Bingham and staff were very personable too. Team players included Bingham, Athey, Jessica, and Shamellia. THANKS YALL!

Date: 4 months ago

Review №65

Rating: 1

They don t take you serious.

Date: 4 months ago

Review №66

Rating: 2

The emergency room is the worst anywhere. Poorly managed and under staffed. Plan to stay all day if you dont die first. The hospital is odd. You make an appointment with a doctor and I only ever got to see a nurse. The nurses mean well .Buti was given 3 different diagnosis and all were wrong when I then drove to houston methodist and got to see a doctor.

Date: 4 months ago

Review №67

Rating: 1

I took my brother to emergency on 5/4 at 4:00 pm he was real sick, but people in emergency didnt take care of my brother problem with no concern people would come in and out but we waited over 3 hours and was still not called in. To me that is poor service. I guess if I need to go to emergency I will probably go to Georgetown better.

Date: 4 months ago

Review №68

Rating: 5

Date: 5 months ago

Review №69

Rating: 2

I gave birth around February and it was my first time going to that hospital to give birth. They were short staff not many rooms had to wait the nurses wouldn t listen when I told them where to put my IVY and bruised up my hand. Some nurses helped but other nurses wouldn t come when I call they would show up hours later after I call for the second or third. Also to make matters worst I was sent home with expired formula. So double check on the formula given.

Date: 5 months ago

Review №70

Rating: 3

This hospital is good and bad it just depends on the staff you get.

Date: 5 months ago

Review №71

Rating: 1

Showed up at 330 in severe pain from pinch nerves and bone spur .Blood pressure 150 even though I take two blood pressure medication.They couldn t care less.I sat and waited patiently for hours for a CT.Finally at 9 I was given a muscle relaxer and a 5% Patch .Then my nurse is going to tell me I m going home !?I asked to speak to a supervisor which never happened and told him I m not leaving without answer of why I can t feel my leg and still in pain.Finally given a pain medication but really didn t do much.The doctor didn t prescribe any medication for home care.My blood pressure was still over 150 when checked out 1030.

Date: 5 months ago

Review №72

Rating: 2

My wife came in by ambulance at around 3:30 this afternoon. Here it is 8:30 and we were finally called back. We were told the long wait was due to waiting for a room. Well when they brought us back, we are not in a room at all, but in chairs in the hall. How is this not a HIPPA violation? We can hear doctors and nurses talking to other patients who are also in the hall. Some of these conversations do not need to happen in a hallway, but rather in the privacy of an actual room. Their excuse Ive heard 3 times back here is there is a really sick guy in trauma. Not trying to take away from anyone elses suffering, but one guy should not shut down an entire emergency department. If this is how this ER department is run then it is time for some new staff, a bigger ER department, or something. Never in my life have I been sat in the hall of an emergency department.

Date: 5 months ago

Review №73

Rating: 1

Appointments use building number for visits, but I cannot find a campus map with building numbers on the BSW website or BSW Mychart website. If you ask a an employee on campus, they have no idea.

Date: 5 months ago

Review №74

Rating: 1

My mother in law Nellie has part of her lung removed 4/12024 it took 12hours before we could see her ,when we did get to see her her arm that the IV was in was Swollen and the nurse said it would be changeed on the next shift cause she was getting off at 7 the I V was never changed til the next morning she was crying in pain all night the nurse coming was nane was Oliver on should have changed if the nurse getting off wasn t going to .so much shame on that hospital

Date: 5 months ago

Review №75

Rating: 1

Stop making us display our last names to be in the building or require all your employees to do the same. Were not the homeless youre having a problem with.

Date: 5 months ago

Review №76

Rating: 1

Was not allowed to run to the restroom before I checked in at the desk. Then the security had the nerve to call more security on my pregnant wife because she started having a break down and got upset. Had no worry about making sure my wife or the baby was OK and not under any duress.

Date: 5 months ago

Review №77

Rating: 5

One of the best in the country!

Date: 6 months ago

Review №78

Rating: 1

While my father was in the hospital at the beginning of March, they lost all of his personal possessions, including his wallet. I have left a voicemail every week and an email for Patient Relations, who promise to return voicemails in 24 hours, and no one has contacted me about my father s missing wallet.

Date: 6 months ago

Review №79

Rating: 5

Made the transition from ER visit to being admitted and surgery for gall bladder removal all within 28 hours! Nurses, Docs, everyone was fantastic!

Date: 6 months ago

Review №80

Rating: 1

September 2023- Emergency Room Review! If you value your time and your health, youll go somewhere else. As an Ex- Navy Corpsman and EMT. I have to say this was the worst E.R. Ive visited. I witnessed a BSW Hospital police officer yank an Elderly homeless man off a waiting room bench and tell him to leave. The man appeared to have been assaulted, had no shoes or socks and it was raining outside. He was asked by a staff member to wait there until his ride arrived. Several of us witnessed this convo. My wife and several others recorded this officer until they were informed they could not, by the offensive officer. Who was by the way wearing a body cam, not to mention all the cameras on the ceiling I pointed too. We still have the video. But due to Hippa regulations and other patients in video view Ill not be posting it. He also threatened another patient who tried to explain hed been asked to wait there. I was there because Id been diagnosed with bladder cancer the week before. I was urinating pure blood. I was registered and had an IV port (Not IV) placed rather quickly. Then came the 4 hour wait full of excuses and calamities. A Heroin addict deficating and urinating herself. Almost falling head first from the wheelchair staff left her sitting in alone. We had to alert the nurses to what was going on, as they were to busy distracting themselves to notice. A man we had been talking too earlier was in such pain he was yelling in agony for help. They refused to help for nearly 2 hours, Im guessing gallbladder issues based on area of pain. All the while staff claiming there were no rooms to see patients. Because there were no rooms in the hospital to move patients too. A patient in the ER suggested if I had insurance I should go to Premier ER. I would be in and out in two hours. So I called patient services and asked if Id be billed my $500 copay if I left before seeing a doctor. They assured me I would not! So i continued to the ER desk and asked them to remove my port, I told them I was done waiting and heading to Premier ER. I was not the first by the way. Thats when a miracle happened, they told me I was next and it would only be a few minutes. 20 minutes later theyre taking me to a room in the back hallway. Past a half dozen empty rooms they could be using to see patients whove been waiting hours. My wife even commented on it to me. Needless to say it didnt improve much after that either. What a sad and pathetically inept ER. JUST SAY NO TO BEING TREATED LIKE DIRT!!!!

Date: 6 months ago

Review №81

Rating: 2

I have been with Scott and White for over twenty years. Theyve changed since the virus, they have now the attitude that anything goes! Went to Santa Fe clinical and they sent me to ER 3:15-9:30pm Thur. Like a fool I optied to stay in the hospital to get meds and rest. I got two-three hours of Friday morning. That was the last. The ER was like a tomb compared to the observation room temporary stay for a room but no control over noise TVS at max sound, visitors acting like being in a barn. The staff was just as and they knew noise was too high so they did their meeting at the far station, they sounding like an old get together. I been in pain for 2 day was tried and very tried. So I walk around found a dark quiet room and got found and told to go to my room. I was aggravated and ask about quieting the noise and head nurse said they cant do anything about it. Hospital are supposed to be quiet, tvs , visitors out of control. Theres no excuse for rudness, self-absorbed when a in a hospital. People remember we are supposed to be better, but since the pandemic they act like in the 1930s.

Date: 6 months ago

Review №82

Rating: 1

I wouldnt recommend any of my family members or friends go here I have already filed 2 complaints with the Texas Healthcare Board and I look forward to filling my lawsuit against this facility I was transferred out of my home town of Killeen TX to this place and the service was terrible I was ignored over a hr to get medication the nurses at the call stations having personal conversations about patients Meds are being given late and the list goes on I have documented my stay here and my lawyers are going to have a Field day dont go to this hospital if you want terrible service

Date: 6 months ago

Review №83

Rating: 1

Man this my first time at this hospital I didn t know they rescheduled after 5 minutes late need a birth control implant and y all ain t care enough to check me in. Y all suck

Date: 6 months ago

Review №84

Rating: 5

Posting on behalf of my mother in law: I would like to acknowledge Ms. Carmen Long, STC 4, for her honesty and hard work. Recently, I visited Baylor Scott & White hospital and Ms. Long was working the 4th floor which I was visiting when I lost my diamond heart pendant that was given to me by my husband. I checked in with lost and found to inquire about my lost pendant, the young man looked and checked with the nurses station but stated nothing was turned in. Upon my return to the patient I was visiting room, I noticed Ms. Long diligently at work on the 4th floor and asked her if she happened to find my lost diamond heart pendant. She quickly stated yes with no hesitation. Ms. Long stated yes she found the pendant and held on to it unknowingly of its worth. She still had the pendant on her and was happy to return it to me especially seeing how emotional I was to have lost such a valuable item. Overcome with emotion, I gave her a big hug and thanked her for being so honest. I wanted to take the time to inform you of her degree of professionalism and integrity. I greatly appreciate her being honest and genuine in our short conversation and would love to celebrate such a model employee. Thank you again Ms Long for being the person you are and I wish you all the best.

Date: 6 months ago

Review №85

Rating: 1

We called financial care to see if they could help with our medical bill on the upcoming appointments we had, so my wife asked who she was speaking to and the lady said financial care. I ve never heard of anybody named financial care so customer service to me wasn t to great maybe she didn t want to be accountable for her demeanor on the phone because she didn t sound so polite like we were bothering her or something. Well they couldn t give pre approval over the phone being that the laws have changed. Overall 2 stars for mrs. financial care. Oh yeah when we hung up before she sounded like she really wanted to get off the phone not to helpful and that s why she didn t want to give her name. Gotta hire people that appreciate there jobs

Date: 7 months ago

Review №86

Rating: 2

Wanna be treated like an inmate well Ive got the perfect hospital for you. Was told id be discharged in a few hours at noon. 3 pm came and they barely submitted it. Then they use your health to blackmail you to give them more time. You know duck it if you die because you want your time back. Definitely not here to help the little guy. I forgot to add afteri pulled my iv out in front of them it 20 seconds to get me discharged. They either lazy or severely understaffed. Fix it Baylor

Date: 7 months ago

Review №87

Rating: 1

Date: 7 months ago

Review №88

Rating: 2

went here and it honestly sucked, i wasnt seen for a long time, wasnt put in a room, i sat in a chair in a hall for hours,no nurses checked on me or anything..

Date: 7 months ago

Review №89

Rating: 1

They make you wait for a good time at the temple clinics. The service is very bad. We arrived at 11:45 and at 2:00 pm the doctor still had not arrived.

Date: 7 months ago

Review №90

Rating: 5

The nice lady at financial services brightened my day with her humor and very kind and caring attitude. Jenny Mayhew thank you so much!!

Date: 7 months ago

Review №91

Rating: 2

Im 17 and pregnant and i went to the ER for bleeding and bad cramps i was scared i was miscarrying and wanted to be checked ASAP i went in around 1:30pm and didnt even make it out of the waiting room until almost 6pm and even then i was put in a chair in the hallway with a screaming lady right behind me which nurses and doctors actively ignored while she constantly asked for help. saw the dr 2 times for less than 5 minutes each time just to be told im probably going to miscarry and sent home at 10pm. i couldnt even get my hcg levels from them until 2 days after i had already been sent home and had to look up all of my test results online because the doctor didnt tell me anything. Im supposed to be delivering at this hospital and the way i was treated here genuinely makes me terrified for whats to come. i want to be able to feel comfortable in the place im entrusting mine and my babies life and health to.

Date: 7 months ago

Review №92

Rating: 1

Ive called for my nurse several times and no one has come in here for the past 3 hours to answer my light.

Date: 7 months ago

Review №93

Rating: 5

Date: 7 months ago

Review №94

Rating: 1

Do not get stents put in here boyfriend had a couple put in. The doctors and nurses let him go home with blood pressure low and died 4 days later from blood loss.

Date: 7 months ago

Review №95

Rating: 1

Joni Bailey & Marie Allen should both be fired. They do not deserve to employed here. Both will waste your time with endless emails and phone calls. They get paid to do nothing. Be aware.

Date: 7 months ago

Review №96

Rating: 1

I never heard back from the clinic about my referral. Its been months.

Date: 7 months ago

Review №97

Rating: 2

Spent the whole day in ER diagnosed with pneumonia. Was sent home and told to pick up prescription for 2 antibiotics. Well they never call Walgreens with my prescriptions. For 2 days I am home suffering with pneumonia and cant even get the Zithromax they told me to take. Ive called 3 nurses the first one transfer me. Called back and was told they would tell the doctor. Guess Ill stay home and die

Date: 8 months ago

Review №98

Rating: 5

Brought my spouse here cause he was in so much pain with what we more than likely knew was an abscess Checked in my spouse to the ER, right away he was put in a room given pain medications and Dr came in checked the area and took consideration that he was diabetic and didnt want to risk infection to spread to the bloodstream. He called in surgical team and they inspected and by the evening he was in OR getting his abscess drained. From the receptionist to every other staff that was involved in his room were just great.

Date: 8 months ago

Review №99

Rating: 5

A big Thank You, and ten stars for ALEX at Continued Care, ground floor, for holding the phone up for my friend to hear my words I needed for him to hear. She is a great asset to Scott & White!!

Date: 8 months ago

Review №100

Rating: 4

We spent 8 days and 7 nights in this hospital. And thats all Im addressing right now. During 12 hours of my husbands surgery, I was so pleased with the communication with the surgery team, and their updates! The Waiting room Lady, made sure I had a connection to the operating team, so Id know where to go upon his release from recovery and where he would go next. The staff were amazing, my husbands teams were exceptional! And I have my gripes! So many of their equipments either didnt function, or they were scrounging to share! Really?!?! A premier, cutting if the edge hospital...my husbands O2 band did not work for 3 flipping days, till a nurse finally took it upon herself to the guru that could fix it. You know what he found? A small tape that said O2 cant read! And thats just a small example of the kind of sub-par equipment we dealt with. My husband went in for major surgery (Pancreatic Cancer, 11 hours), and he has many underlying issues, Ive, Heart, Diabetes, Crohns, Asthma, just to name a few, and we were forbidden to bring his Meds in! In fact, we were told theyd be confiscated! So, for 8 days, and 7 nights, he didnt have his daily regimen. His blood sugar was thru the roof (300+), his BP Started registering up to the 200+... He was having horrific pain, not from his surgery or those areas...It wasnt till I asked the nurse for a printout of his medications, that I found out one of the ones being given....his Dr has discontinued for him 3 years prior! He wasnt necessarily allergic, but the combinations nearly killed him! (Or at least he wanted to die)! This I blame on Doctors, hospital Drs whom choose to ignore the tried and true if a 5+year regimen that works. Literally, 1 day at home? His vitals and stats are back to normal. Now, having said all of that.....the nursing staff 8th FLOOR NORTH! were all incredible! And yes, Nurse Erica! You were the one who helped me weed out the script that was detrimental to my husbands health/recovery/release! You were the one to stayed on top of getting us discharged, and we probably saw you the most! Thanks, ever so much from all that I am! And Id really be remiss, if I didnt acknowledge Nurse Laura... what painstaking ways she went to, to get us set up that first night (or should I say 2:30am)! And we got the pleasure of you again. But really, there were so many on that floor that were so gracious; they had an awful job to do, but still made us feel better! I could go on about all of Carls teams; Pain Management, Surgical, PT, OT, Care Management, Respiratory (although, if just one of them had told me they were giving him more than Albuterol; might have made Carls a hell of a lot easier)! Other than complimenting the dining staff; from the food to, requested (in person). Gosh, I hope I havent left any one out! Thanks be to God for each and every one of you!

Date: 8 months ago

Review №101

Rating: 5

My wife recently experienced a stroke event and was airlifted from Baylor Scott & White in Lakeway near Austin to Temple because of the available neurological expertise and technology. Thanks first for the rapid response from Doctor Travis Harris in Lakeway, and your ER nursing staff, and the two helicopter flight nurses whose names we did not get. The team at Baylor Scott & White in Temple Exemplified what true Health Care is meant to be. The doctors and the nurses were outstanding, not enough accolades available for describing how they made my wife feel and how well they treated her, as well as including me in all facets of treatment and planning. Regretful that we don t recall the name of each and every person, I am going to call out the ones that I know to make sure I give credit where credit is due. Dr. Richmond Hunt was exemplary in his concern and care, and most professional with his bedside manners. Shout out to you, Dr. Hunt! Nurses Courtney, Sydney, Hannah, Macy, Amy, Vida, Mary, Robert, CJ, and Raj all deserve mention. Hopefully I got all your names right? The kitchen staff that we recall bringing us meals such as Miss Lauren and Miss Kadira cared enough to inquire about what she typically ate and asked her what she would like to eat. The care managers of Miss Elisha and Miss Alma cared enough to make sure we were established in post hospital treatment plans and handled insurance and scheduling related issues. This team of professionals made an unpleasant situation more than bearable, especially over the holidays. From initially arriving at the Lakeway Hospital near Austin to the point of release in Temple, we knew that we were in good hands. Thank you all, you re the best, and we appreciate you! Sincere apologies to the members of the team, whose names we failed to mention. Don and Kimberley Flick

Date: 8 months ago

Review №102

Rating: 1

#JusticeForQueenCongresswomenEddieBerniceJohnson. The negligence and incompetence in the way you all had for congresswomen Eddie Bernice Johnson is a disgrace to not only the African American community but the Congressional community and the country . Allowing her to sit in her own feces and urine for hours while she was calling for help as she laid in pain . Which caused her to have an infection and death after spine surgery. You took someone s mother , aunt , grandmother from them . You need to be held accountable. Do you know this women s history I doubt you even care . I hope this is a lesson learned and not something you continue to allow shame on you . #JusticeForQueenCongresswomenEddieBerniceJohnson.

Date: 8 months ago

Review №103

Rating: 5

I have been struggling with a rare chronic illness for most of my life. It causes intense pain and daily extreme nausea, and frequent vomiting. I did not go here in the beginning but a very kind doctor had me transferred here by ambulance and it s the best thing that s happened for my health in many many years. The people here are so kind. Nurses and doctors alike. I m not used to such good care. As a matter of fact I ve been a victim of hospital isolation, gaslighting, I ve been yelled at and cussed out for seeking treatment. I ve been ignored (so much so that even when the nurses did come in they wouldn t look or speak to me) here every single concern I have has been noted and addressed. I ve seen doctor after doctor and no one, and I mean NO ONE has done anything meaningful to increase my quality of life. Here they re coming up with a discharge plan so hopefully I don t have to go back in a few days when I can t get enough fluids in. I ve seen 8 wonderful doctors since I ve been here, and I m actually hopeful for a solution, or at least something better than what I m doing now. I ve been surviving my life. Not living it. From the bottom of my heart thank you for the kindness of your staff, and the attention to the real problem. I ll never go anywhere else.

Date: 8 months ago

Review №104

Rating: 1

My daughter was in ED with no critical care for hours on end

Date: 8 months ago

Review №105

Rating: 1

Dont under any circumstances go here for medical attention! My sister is there and instead of helping her or updating info... theyre just letting her lay there in pain and lying to her or at least giving false info! I cant get any call backs from anyone! This place should be shut down! They dont care about anyone but themselves! I know its a holiday, but you cant just let a patient get worse because of this! Do something!!

Date: 9 months ago

Review №106

Rating: 1

Treated me like I was the most awful person. Claim to be my team to help and work with me but then shut the door in my face because I was sad about my brother jus passing. Anyone would be sad. But to deny my an evaluation for my kidney transplant without even speaking to a social worker is ridiculous. Yes Im sad. He jus died. Im not depressed. Then said because I strained my back that they could not continue. On my charts its says I take medicine for it. So being a hospital one could have been given to loosen tightness in back. But nope just tossed me out. Not any kinda team I want to have my life in their hands. Shut the door in my face with no guidance. Horrible. I had the worst panic attack. They made me feel my life is not important because I cant help being sad about my brother nor can I help I pulled a muscle in my back. Its very common as a stage 5 kidney failure patient. Truly hate that place.

Date: 9 months ago

Review №107

Rating: 1

Walked right in...Currently sitting in a room in er.. my wife came in to prevent her dka as she as stomach issues and is type 1 diabetic.. Been here for 3 hrs and THEY STILL HAVENT CHEckED HER SUGAR!!!!! Getting really mad a thas nothing has been premenitive.

Date: 9 months ago

Review №108

Rating: 5

Great hospital. The emergency entrance was very efficient handling each patient that came in.

Date: 9 months ago

Review №109

Rating: 5

Date: 9 months ago

Review №110

Rating: 5

Excellent care my husband and son were seen and my husband had a procedure done and the RN nurse lindzie was very sweet and took my son and gave him a popsicle and put trolls on for him to watch as my husband was having his small procedure done. The staff was very sweet,helpful understanding and overall great. I couldn t have asked for a better experience. Great job Temple!!! Keep up the amazing work

Date: 9 months ago

Review №111

Rating: 3

First timer...I was given baby information. I was informed of the risks...I am alive but I did not know that...I was transformed so effectively. First time class check... high risk??? For my health issues I appreciate the honesty however, I would have liked to know....Thank you Team my onside is quite the opposite. Dont make sudden movements unless directed by the car team pillows low slowly improve progress....

Date: 9 months ago

Review №112

Rating: 5

I absolutely love the staff here at Bsw Temple ! I m a PAH patient and recently was in ice for a week and everyone Melissa, jay, Addie, amythist, Brooke were ever so helpful . Moved to Stc a week later and all the staff I ve come in contact with has been phenomenal Jessica in respitory Amy, Chris, Richard, Jared, Marissa , Zach ,Addy , so genuinely concerned showed upmost care went out of their way to help me throughout my stay, Amy the day nurse dmstands out the most for me . She was simply amazing showed how abundantly honest and kind. I would move to temple to be friend her if possible. The staff the food the cleaning ladies alvina and Coco were fun to talk to and I would not choose another hospital. Dr jones and the pulmonary team really have the best of the best. Thank you all so much Jori Klentz

Date: 9 months ago

Review №113

Rating: 1

DONT GIVE BIRTH HERE Me and my fiancé got treated horribly by the ENTIRE team for my C-section. They did an illegal blood test(due to our tattoos but we re both military at the time)and the post op nurse KEPT THREATENING CPS WILL TAKE MY SON FOR THE ENTIRE TIME(my entire post op observation window before heading to my room). Honestly almost died from blood loss and the trauma from the treatment team still effects my to this day(2years later). The nurses on the higher floors were so much nicer. On top of that the NICU nurses were a tad pushy about what I wanted to do with my son AND helping us as this was my first. Wouldn t give birth here again unless it was the absolute last option.

Date: 10 months ago

Review №114

Rating: 1

Defiantly not happy about the care my sister receiving there especially the type of injury from car accident losing a arm and other surgery to go threw and seems like when questioning them they seem to have no answer as to why and aways replie that we need to speak with this person or that person. Not ok with them handling or doing things to her that they dont have answer for. Been waiting two days to recive a call back left my number and name yet no one has reached out . Her personal care and hygiene having family members having to shower her get her cleaned been 5 days no ones helped at lest spong bath or even touched her her hair that been knotted up full of stuff from the accident no ones even gone to even look at another concerns shes experienceing from not hearing well one side family members cleaning her ear out with huge concern on that . Just wish people would care for anyone being seen as if it were their family have pride in that field for what they do not just for a pay check.

Date: 10 months ago

Review №115

Rating: 5

This medical hospital is the best in the land. They take pride in taking care of patients. I was also impressed that they advertise Jesus Christ throughout the hallways. Thank you BSW for helping me get through my treatments for cancer.

Date: 10 months ago

Review №116

Rating: 1

Showed up at the ER 5:30 am. Waiting at a 10 pain level (an HONEST SOBBING 10) for an hour a half through shift change. Fine I get it. Explain my story to the 3 people who needed to hear it just to have another doctor quite literally stumble into my room and told me I had a hysterectomy and a gall bladder removal (this was not the correct information he was clearly in the wrong room ) after making me tell my story to him and waste my breath he leaves and never returns. I get my CT scans, X-rays , EKG (still In pain mind you) that takes roughly 40 minutes not bad right ? The doctor didn t review my scans with me. Yet gave me pain meds (through the nurse) at the 7 hour mark of NOT A SINGLE DOCTOR COMING TO TALK TO ME. I left. Disgusted at the amount of neglect I was shown in the ER. Despite being one of the first to arrive. NEVER AGAIN

Date: 10 months ago

Review №117

Rating: 1

Dont go to this ER if youre in crisis. They wont transfer you to a facility if there arent any beds, dont admit on site, and will kick you out with no resources or follow-up. Might as well be dead anyways.

Date: 10 months ago

Review №118

Rating: 5

Im happy today. This hospital helped me out a lot. Im comfortable coming back here anytime.

Date: 10 months ago

Review №119

Rating: 5

I have to give 3 nurses, Kisha, Shayla, and Vivien major props for the care I received on a recent visit from November 10th through November 13th on STC 4. I have been hospitalized two other times where I was ignored, and left to fend for myself. From the day I arrived to the hospital til the day I left these ladies were caring and attentive. Thank you for all you do every day, YOUR care and kindness made all the difference.

Date: 10 months ago

Review №120

Rating: 1

Total waste of time 10hrs just to watch people coming in after me and leaving

Date: 10 months ago

Review №121

Rating: 5

I was born there on April 9th 2004 and my brother born there on December 20th 2006.

Date: 11 months ago

Review №122

Rating: 5

Date: 11 months ago

Review №123

Rating: 1

The most overcrowded over worked hospital I have even seen. How they expect their nurses or techs to give adequate patient care is absolutely ridiculous. You will wait half a day if not longer just to be triaged and even longer after that to see an actual doctor. The surgical team will lie about post op care and when they cause a problem they will just send you to the overcrowded ER to wait for hours with no care or after thought for their patients. Do not go here unless you want to feel like you don t matter and want to wait HOURS AND HOURS for inadequate care.

Date: 11 months ago

Review №124

Rating: 5

Would give 6 stars if I could!

Date: a year ago

Review №125

Rating: 5

I can never thank them enough for the end of life care they gave my partner during her final month of her life in their hospital and saving my life several times from rural hospitals that dismissed my ER visits, literaly pushing me to their curb. Leaving me no choice but to cautiously drive quite a ways here, and receive the treatment I needed instantly and the rural ones ignored.

Date: a year ago

Review №126

Rating: 5

I have been going to Baylor Scott & White for approximately 3 years and I found it to be one of the cleanest and most efficient facilities I have ever visited. I have changed all of my doctors so that I only go to Baylor Scott & White in Temple.

Date: a year ago

Review №127

Rating: 2

The emergency room staff were great at first. Git here at 1:30 a m. Test came back negative. Told they wanted to admit me for further testing the time is now 10:30a.m. still waiting for a room. Being told I am still on the ore waiting list for a room. This is really inconvenient getting tired of laying her in the Emergency Room. Very disappointed. I wish now I had said I just want to go home.

Date: a year ago

Review №128

Rating: 5

Date: a year ago

Review №129

Rating: 5

Date: a year ago

Review №130

Rating: 1

Highly disappointed with the treatment and care I received during a recent visit. The nurses and overall staff seemed to have zero empathy. I had to continuously ask for updates on my care and they always seemed unsure of what they were saying. Once I was discharged I didn t receive proper aftercare instructions or felt like my issues were addressed. I will not be using BSW and will be sure to not recommended to anyone.

Date: a year ago

Review №131

Rating: 1

My son was brought in by ambulance for severe chest and abdominal pain, and vomiting blood. He came from the ambulance bay, had his vitals taken and then wheeled out into the waiting room and just left there. They did not call to see if had family or anyone there. After sitting there for at least an hour and him screaming in pain, he finally got down on the floor curled up in a ball, they moved us to another waiting area and we sat there for another hour. We were then taken back to ER and put in the hall in a chair. We stayed there for another hour and a half. I had no way to call nurse, and when he was still screaming in pain I had to walk the halls looking for a nurse to see about getting him something for pain. 5 nurses and all said they would let his nurse know, but no one ever came over. After yelling in the halls that he was vomiting blood, finally someone came over. This was the first assessment he had since he had been there. They started an IV, and then because I was demanding a doctor to come over they got one and it was determined my son needed emergency surgery for a perferated stomach. 5 and half hours later the nursing supervisor came over and said he should have never been put in the hall and should have been in a room on monitors and had an assessment right away. He was in surgery 2 hours, this is unexcusable!!! Avoid this hospital at all costs, it could cost you your life.

Date: a year ago

Review №132

Rating: 1

My family have been patients at Scott and White for over 20 years. Their doctors and nurses have always been wonderful and they still are, but the administration has gotten rotten. Nearly impossible to get a sick visit with your own doctor and since the portal is useless in this case, one must call to make an appointment!! No way to get an itemized receipt using the portal for pre-paid visits!! No way to get in contact with the doctor you have seen to get a sick note for school. Again, the portal is useless: two days and three phone calls later, still no note. What a horrible, horrible customer experience this has become! Now, I am anticipating some automated message that this feedback is being taken seriously. Shame.

Date: a year ago

Review №133

Rating: 1

L&D is terrible. Rude nurses and so slow getting seen. My wife nearly had a baby in the waiting room last year because they didnt listen to what she said. This year the ob said to come have a baby but L&d said 6cm wasnt far enough be induced and to go home..

Date: a year ago

Review №134

Rating: 1

I am paying the Scott White health plan 1000 a month for myself and 1000 a month for my wife. Thats $2000 a month for health insurance. My wife goes in this morning for a routine blood draw and they ask her for 55.00 copay. The greed in the medical industry in this country beyond belief.

Date: a year ago

Review №135

Rating: 2

Date: a year ago

Review №136

Rating: 5

Prayers on a growing for Fam ily of Scott & White Memorial Hospital growth of Baylor Bae love Elisia Rhenee Arnez Alexander. Lisa Solomon

Date: a year ago

Review №137

Rating: 4

This place is growing so much and fast. Everything is ok if you want to wait days and days. Too many people here and Drs are working overtime. Need more Drs.

Date: a year ago

Review №138

Rating: 4

The reception help are very kind and helpful. The ladies who work on the phone and answers questions are intelligent and critical thinkers and listen very well. They are optimistic and work toward solutions. They explain thoroughly and go the extra mile when I thought their work was sufficient. Thank you for handling me with utmost care. I have had family stay there on more than one occasion and I would like to see more whole foods and less processed foods. It is a huge hospital, and it does get challenging to get fast help or quick answers by medical professionals. Overall, it is a good hospital. I hope my readers never have to be sick though. May you be well!

Date: a year ago

Review №139

Rating: 2

Been going 3 years on market place plan. In emergency situations they are good but my care is being neglected. I need to see specialist. I am now disabled because of their lack of attention and follow up care and referral neglect . I can not get the care I need. They forget to refer, they dont read the medical history . They ignore medical history. Because of the neglect I am slipping through the cracks. I can not afford premium insurance plans to go to the other hospitals. I now am unable to work yet there is no record of me being disabled.

Date: a year ago

Review №140

Rating: 5

Me myself I wouldnt go to another hospital Temple of Scott & Whites the best

Date: a year ago

Review №141

Rating: 5

At noon the wait time was minimal.

Date: a year ago

Review №142

Rating: 5

Date: a year ago

Review №143

Rating: 5

Date: a year ago

Review №144

Rating: 5

I am absolutely impressed and more than pleased with this place. Our experience here with having our first child was great. THANK YOU to all the staff here at this hospital! It was clean and smelled good had plenty of food, blankets and pillows for us and even the food in the cafeteria was good and the people there were friendly. I don t want to mention names because I know I will forget many of them, and credit is due to them all, but our nurse Erin Hoeft went way above and beyond to help us and took amazing care of my wife, what a God send. Thank you young lady! I greatly appreciate all of these doctors and nurses, without you we couldn t have done this. God bless you all! I ve never been to a place that removed all worry from you with their knowledge and genuine care!

Date: a year ago

Review №145

Rating: 5

Phenomenal care and experience at BSW Temple Cancer, Urology, Surgery, and hospital in general. Thank you for taking care of veterans! I cannot thank you enough. My experience there was so wonderful, truly the medical teams in each of these areas have been nothing but incredible in the care that they provided to me! My life has been profoundly affected in a very positive way from this care, particularly with Dr. Wagner, and all the interdisciplinary staff that work with him in clinic and surgical care. Thank you and may God bless all of you!

Date: a year ago

Review №146

Rating: 2

The nurses were not helpful, compassionate, or even acted like they cared. This was the worst ER experience, and in the end, I left still in pain and no help. When my husband came back they made him wait over 30 minutes in the waiting room for a escort because they forgot about him even though he asked how long several times. The waiting room, bathroom and triage were not clean. There was dust all over, blood spots and trash on the floor. For a hospital it was very unclean and insanitized.

Date: a year ago

Review №147

Rating: 5

In any medical establishment you have your good and bad or should I say your preferred and not preferred doctors and nurses.

Date: a year ago

Review №148

Rating: 5

Thank you Elizabeth T. for going above and beyond by sending my medical records and expediting process. Great customer service!!

Date: a year ago

Review №149

Rating: 5

Date: a year ago

Review №150

Rating: 2

Good treatment four days but very bruse arm

Date: a year ago

Review №151

Rating: 5

Been going here for 40 years and have always like my doctors and how handy it is to have all the different services I have had to use i.e. surgeries, day surgeries, MRI, CT scan, PET scan, radiation therapy and many more. Lucky to have this type of facility so close to home

Date: a year ago

Review №152

Rating: 5

Date: a year ago

Review №153

Rating: 5

My father recently had to be admitted due to having a stroke and I am so thankful he was taken to this hospital. All of the nurses and Drs were kind and patient and took great care of him! This was an incredibly scary situation, but the hospital staff put me at ease. Thank God for those wonderful people!

Date: a year ago

Review №154

Rating: 1

Date: a year ago

Review №155

Rating: 1

I really wish I could give this hospital 0 stars. Where do I even began, Since my mother moved here years ago I learned that this was a bad move for her and her condition since the doctors/ hospitals are the worst Ive ever seen. coming from Houston with amazing doctors , Im disgusted. she initially came a week and half ago because she felt terrible after Covid (she also has severe multiple sclerosis) and she was sent home. She cam bak two days later and they admitted her because she happened to be running a 103 fever at the moment they checked it after sitting in the waiting room for 7 hours. as soon as she got into the ER room I let the nurses know that she needs to be lifted into the bed , out of the wheelchair because she cant do it on her own, and she just stood there looking around like she didnt know how that was going to happen. Of course I help my mom into the bed. After being in the ER room until 5 am the next day she was transferred to an actual room. The first experience we had with the nurses was great, I believe her name was Jenna , She was very attentive and check on my mom like she was supposed to. the next was becky, She was absolutely the rudest hospital person Ive ever, experienced. She walked in with a very passive aggressive attitude with both my mom and I. With my mom feeling so bad this immediately upset me. I spoke with the manager Norma about the whole experience but as days went by I quickly learned that there is no use in this. I havent been able to trust them with my mother alone and have had to take off of work for a week so far. The nurses are supposed to go into the rooms once an hour on their own , we do not see nurses unless we call for them, and when we call they take FOREVER. today she has not been given any lunch , (no explanation for it) and she didnt receive her dinner until I called at 6:25 asking where it was at. I could go on and on, but do I really need to ? This is just the inpatient experience, dont get me started on the outpatient. WORST BUSINESS EVER. Since then, she has had a follow up appointment and learned that while she was in the hospital, she had coronary artery disease and pneumonia. They never told her we were shocked after she got out of the hospital.

Date: a year ago

Review №156

Rating: 1

The worst experience ever in medical services in Texas. There was a nurse called IZZY RODRIGUEZ or ISRAEL RODRIGUEZ who was rude and not qualified to attend patients. Unfortunately he was like that with some other patients too. We asked to call a doctor and Izzy decided that he was going to attend my father. When we left the clinic we had to go to another hospital because my father needed real medical attention. Never go there if you appreciate your health. Unfortunately there are employees like the nurse we had to deal with.

Date: a year ago

Review №157

Rating: 1

Ok So OB gen doctors and nurses in Temple Baylor S/W are so freakin slow. They take their freakin time doing their own shiii. They gonna make u wait an Hr and half Jst to get seen even if u signed in 20 min before. Trust me every time I go they make me wait an hr and a half in the Jst to get seen, Sometimes 2. I mean not all of them Bt MOST of them. I d rate their department for 1 star, absolutely bad

Date: a year ago

Review №158

Rating: 1

The people running the pharmacy window need an education and how to be polite and truthful the line was very long we waited and brought them are prescription they told us it would be ready in 20 minutes and that I would need to either go to the back of the line or come to the front of the window on foot again I literally said Im not sure if thats a good idea because people may think Im cutting them but the lady said it was okay no words were exchanged no attitude no agitation from me nothing. But then as were waiting those 20 minutes out a public security truck shows up and a security officer cames into their huilding goes inside to the window and it became clear that they called her up there for me because when I came back to the window I was spoken to like a child and told I could not cut even though I was told I can come back up and pay for the medication and get it which would have taken all of 30 seconds after it was prepared. I do not appreciate being lied to, I will be calling someone supervisor tomorrow guaranteed you have wasted my entire evening while we sit in the car for yet another hour just to come through and paper something that we already went up and gave the prescription for thats ridiculous the medications already thats what we were told no one should have to sit here for over an hour to pick up something and were already in line to get thats ridiculous

Date: a year ago

Review №159

Rating: 1

Awful

Date: a year ago

Review №160

Rating: 1

Probably the worst billing department in the medical field. It turns out I had 3 different accounts under bsw and found out about two of them last year. Then received a bill from a visit I had 4 years ago that did not show up til last week. I was told I d be contacted by BSW Temple billing manager Wednesday and I had to call them finally to talk to one on Friday. With no resolution that I was told would happen.

Date: a year ago

Review №161

Rating: 1

Went in for back pain, let me say this and I dont care who has an opinion this is what I RECORDED AND EXPERIENCED!! They were very bias when it came to WHO to administer pain medication to, I was in severe pain from a pulled muscle in my back and STILL AM in extreme pain after leaving today....they asked me at least 5 different times with 5 different people about my pain level, each time I told them its unbearable which is the reason for my visit because i cant maintain it anymore its been 3 weeks the OTC meds are not enough at this point, these people charged me close to $1000 to prescribe me OTC Meds that Im already using and a discontinued muscle relaxer!! White woman comes in sprained ankle basically because shes overweight and the lady in the back that was administering the medications Was like oh let me give you some Tylenol-3 NO QUESTIONS ASKED REALLY!!! And she wasnt the only one every Caucasian patient in there for pain got Strong medication and you can clearly tell a few of them were FAKING IT LETS BE REAL!! BALYOR SCOTT & WHITE your name says it all...I do not recommend going to any of these small town hospitals travel to Austin or somewhere bigger!! On top of that the hospital area on Floor G is filthy trash on the seats and floor of the waiting area, back rooms dirty and people coughing while the staff isnt requiring them to wear a mask at all... I shouldve saved myself the 4.5 hours and HUGE RIDICULOUS BILL because they did NOTHING!!

Date: a year ago

Review №162

Rating: 1

The WORST EXPERIENCE I ve had in my life!!! The labor and delivery section should be shut down from the OBGYN to the NICU. If you are pregnant and of color I recommend you go to AdventHealth or somewhere FAR FAR FAR away from Baylor Scott and white.

Date: a year ago

Review №163

Rating: 1

We have been waiting for 8 hours in the ER. We were told it was due to pts not having room in hospital since yesterday. They are still in ER also. This used to be a great place for care. It is not anymore. The restrooms are dirty. The waiting room is overflowing with people needing medical attention. Sad.

Date: a year ago

Review №164

Rating: 5

Date: a year ago

Review №165

Rating: 1

If I need to go to a hospital and this one is it. Just let me go

Date: a year ago

Review №166

Rating: 3

Please look into the emergency room response time. Several patients waited more than 7 hours to be seen by the nurse ,then the doctor. Dr. Bingham and nurse Heather were very good.

Date: a year ago

Review №167

Rating: 1

Would give nothing if possible for their OBGYN. Was planned to be induced for over a week , when the time came they said they would call me when to come in. Then was told hopefully by the afternoon , now almost 24 hours later of my appointment to come in still nothing. Definitely would have planned everything at Seton in harker heights if i knew this would happen. On top of the slow wait time for appointments, having to come in 15 minutes before the actual appointment time then waiting for 45 minutes to an hour just to be seen for all of 10 minutes. Will definitely deliver at Seton when the time comes.

Date: a year ago

Review №168

Rating: 5

I can not praise enough.

Date: a year ago

Review №169

Rating: 5

Date: a year ago

Review №170

Rating: 4

Staff was pleasant and helpful

Date: a year ago

Review №171

Rating: 5

My wife gave birth to our first born son here on 11/4/22. The entire experience from admission to release was perfect. Every question and concern we had was answered very promptly and thoroughly. We had to stay an extra day because our son was jaundiced and they had placed him under a blue lamp. We were informed that this is incredibly common, that at least 50% of newborns have to go through this. We had been visited by multiple professionals from lactation consultants to psychiatrists to gauge my wife s mental state postpartum. We never felt rushed our bombarded with information despite everything being brand new to us. The memorable part of the experience was my wife s OB, Dr Delukie, and one of the residents, Abby Cook. Both of them are incredibly kind and professional to the fullest extent of their abilities. We would recommend anybody to give birth here.

Date: a year ago

Review №172

Rating: 1

Many of the doctors are ignorant drones, hired to fill a seat in an overwhelmed medical facility. Most visits will end the same, without a diagnosis of your illness, without a referral to a competent doctor who has the ability to diagnose your illness. Patient safety is disregarded, and you may be denied proper medical treatment, which is a criminal offense.

Date: a year ago

Review №173

Rating: 5

Date: a year ago

Review №174

Rating: 5

Date: a year ago

Review №175

Rating: 1

My oldest daughter recently had a scheduled c-section delivery. She was sent home 24 hrs after delivery. Her surgeon called 48 hrs after delivery to ask where she was - he had not been informed that she was discharged. My daughter struggled at home for several days with back pain, swelling, fluid retention, and finally, upon awakening one morning and being unable to breathe, she was taken back to the ER. My daughter was diagnosed with post-partum Pre-eclampsia. Horrible diagnosis! Maybe, if the staff had not discharged her so hastily, she might not have had this huge set back. She was kept in the hospital for several days with this diagnosis while her newborn was cared for at home by family. As a healthcare worker, for a large medical system in a different state, I picked up on several warning signs but I wanted to allow my daughter, and her care team, to make their own choices. I would not advise her, or others, to rely on this facility for any future L/D care without having a structured admit/discharge plan clearly laid out.

Date: a year ago

Review №176

Rating: 1

Baylor Scott and White Emergency Room in Temple does not listen nor comply with their Speakup policy. I told Dr. Marianne Meyers two times I am not comfortable in this pain going home as the Speak up policy states I can speak up, she sent me home anyway after still having a hemorrhagic cyst rupture. Also I stated I didnt want to go home on narcotics ( basically was about to give it before I drove myself home she was, not safe) nor did I want pain meds to be my main plan of care. I wanted to know what I could do during the week because taking narcotic while working wasnt an option. She ran and told the attending physician that I refused the prescription because I didnt want to be an addict. I told her that is not what I said and may I speak to the attending physician (as she kept referring to him as he decided no, even though I never spoke to him), she walked away and said I actually have real REAL sick patients to care for (as if I just didnt test positive for Covid and have Hemorrhagic cyst excruciating pain), and that she was going to get security for my attitude. I asked her, so am I not allowed to speak up as there is a speak up policy and she said she didnt care. Also she said all my medical information out in the open, in the small waiting area across from triage room 4, which has no privacy. Then security Mr. Chicon came over and asked whats going. I advised him that I was asking questions about the discharge plan that was discussed with me and that I was asking who her attending physician was that she kept referring to. She lied and told the attending that I refused the pain medicine due to not wanting to become an addict and that is not what I said, so I wanted to clarify to the attending. Mr. Chicon told me I can look it up on mychart and if I received my discharge papers. I told him they were discussed with me but I havent signed anything because I am trying to speak up as policy states I have that right and he said take it up with patient relations. Meanwhile, the prior physician/OBGYN stated they were looking in getting a room ready and procedure to remove cyst. If you speakup basically you get escorted out as being disruptive and having COVID/hemorrhagic Cyst doesnt consider you a sick patient per M.D Marianne Meyers at the emergency room.

Date: a year ago

Review №177

Rating: 1

If you, as a pain patient, were treated like less than dirt by this facility then please join the #DontPunishPain movement. We as chronic pain sufferers deserve a good quality of life without being belittled and undermined.

Date: a year ago

Review №178

Rating: 5

Date: a year ago

Review №179

Rating: 3

Date: a year ago

Review №180

Rating: 1

Awful hospital. Dont take anyone you care about there. They have no compassion. They dont let people rest and they let you get dehydrated and let your sugar get too low.

Date: a year ago

Review №181

Rating: 1

Absolutely horrible experience

Date: a year ago

Review №182

Rating: 1

Mistreated a black woman who needed care which led to her death. JUSTICE FOR BRITTANY HIGHTOWER

Date: a year ago

Review №183

Rating: 1

BEWARE!!! I hate this place. I do not use that word often, but it applies here. Worst manners from nurses and doctor. The neurologist I saw only ever tries to push me into having surgery. After two years she still hasnt gotten my medical records. As someone with Epilepsy the unnecessary stress and anxiety just makes my seizures worse. Not only that, but if you do a video visit, they will charge you clinic fees (which is more than the visit itself despite the fact that you didnt actually go to the clinic and use any services there). Greedy, money hungry corporation that doesnt seem to care at all for the well being of their patients as long as they can get money out of them. If you have any other option for a provider go there and run as fast as possible from this place.

Date: a year ago

Review №184

Rating: 1

Read the reviews before you come here for you and your love ones sake, Take these reviews seriously, Its not a joke.

Date: a year ago

Review №185

Rating: 4

This is a sprawling facility. The good news is that they have golf carts that will take you from the parking areas to your building, free of charge. The people in the hospital are very nice, and willing to help with directions. Each building is a set of rings with an elevator that connects them. Cross halls connect the buildings. There are the hospital buildings, and then the clinic has the specialists offices. There is a cafeteria and a gift shop, along with coffee carts in some lobbies. The signage isnt as good as in some hospitals, but you can get around fairly well.

Date: a year ago

Review №186

Rating: 5

Date: a year ago

Review №187

Rating: 4

*shrug* Its a hospital

Date: a year ago

Review №188

Rating: 5

Doctors, Nurses, and support folks are awesome. We have been treated well...top notch prodessionals.

Date: a year ago

Review №189

Rating: 1

Date: a year ago

Review №190

Rating: 1

Wait times are freaking ridiculous, and bloody linens in waiting room. Place is disgusting. No sense of organization here.

Date: a year ago

Review №191

Rating: 4

We have used this hospital close to 50 years. There are times when I think this hospital is more concerned with teaching than curing but overall it is good. The appointments are long waits and that is not good! Most of the doors are locked 75% of the time with 1 entrance which makes it almost impossible for elderly and handicapped visitors. Last, some of the nurses are extraordinary!

Date: a year ago

Review №192

Rating: 1

The worst ever. 12 hour wait just for not much to do about nothing and to be treated like Im an indigent. Not just me but others too. One girl with a serious health condition was sent there like I was and she waited 12 hours as well had cancer. Other people were having chest pains. People were coding. The pleace was a fiasco. Members were mean after the day shift went home. Terrible.

Date: a year ago

Review №193

Rating: 5

Date: a year ago

Review №194

Rating: 3

Date: a year ago

Review №195

Rating: 1

Honestly if I could give 0 stars I would. I ve never received such poor care on more than one occasion. On an emergency visit due to bleeding during pregnancy it was 8 hours before they even got me looked at, and when I was checked in my room was a hallway. If I was having a miscarriage I would ve lost my baby before they did anything. Another visit I was sent to labor and delivery for horrible cramping and spotting and they had no explanation other than my pregnancy is a hard one . AND I have tried to call many times to ask what the mandatory testing policies are for mom and baby during delivery and every person I talked to was extremely rude and didn t even know what I was talking about, kept telling me to call back the next day to see if a nurse was available to answer my questions. I absolutely don t want to deliver here.

Date: a year ago

Review №196

Rating: 1

Terrible hospital. Terrible management.

Date: a year ago

Review №197

Rating: 4

Date: a year ago

Review №198

Rating: 5

!!! 5 Stars !!!

Date: a year ago

Review №199

Rating: 5

Date: a year ago

Review №200

Rating: 4

Love, love, love the gift shop here. Never a doubt I find more than I should be spending. A little high on prices but its worth it for the cause. Thank you ladies!!!

Date: a year ago