3 West Alehouse & Grill

Review №1

Rating: 5

Date: 4 months ago

Review №2

Rating: 5

Great atmosphere with Professional friendly staff making this excellent setting for that midday lunch... Nice eatery / pub Hands down some of the best lemon pepper wings Ive had. Compliments to the kitchen manager *John* for putting out Superior quality

Date: 4 months ago

Review №3

Rating: 5

Date: 4 months ago

Review №4

Rating: 5

Hiiiighly recommend the brussel sprouts as well as the fish and chips.

Date: 4 months ago

Review №5

Rating: 5

Date: 5 months ago

Review №6

Rating: 5

Visited on a Sunday. The food was amazing, the staff was friendly. Food was hot and made fresh. Establishment had a nice setting and was clean. First time coming and definitely recommend.

Date: 5 months ago

Review №7

Rating: 4

Good food with a nice selection of beer and drinks. Laid back service but overall we enjoyed our meal.

Date: 5 months ago

Review №8

Rating: 4

Date: 5 months ago

Review №9

Rating: 5

Great place for a good bite and drink.

Date: 5 months ago

Review №10

Rating: 5

Very cool place. Ive gone twice so far during lunch time. Its really slow but once people find it they will agree. The artichoke dip was good. Interesting bread to dip it in. Might suggest ordering a side of chips with it but totally yummy. Bartender was very nice.

Date: 5 months ago

Review №11

Rating: 1

Too bad LA Riv isnt up to par. Now that I know the same obtuse chef owns both I wont return here to support the disrespectful treatment we got at La Riv which is the only reason we ate here. The staff here is definitely less horrendous than La Riv consistency matters Chef culinary & service 101 & you failed, not every chef has a fine dining skill set no shame in being a fry cook if thats all youre decent at.

Date: 5 months ago

Review №12

Rating: 4

Date: 5 months ago

Review №13

Rating: 5

Wednesday Wing Night is always a hit 6 bone in wings for $5, finally got thier nachos back as well. Hands down best wings try the Asian sticky wings, recommend the BLT fantastic, also love the grilled Roman salad

Date: 5 months ago

Review №14

Rating: 2

Very expensive

Date: 6 months ago

Review №15

Rating: 5

Date: 6 months ago

Review №16

Rating: 4

Date: 6 months ago

Review №17

Rating: 2

An underwhelming experience. We don t live near this side of Temple, so this isn t one of our usual spots. But, of all of the times I ve stopped in since they opened, I always order the bangers and mash. I guess it s no longer on the menu and the other options (fried food / salads / burgers) didn t really stand out. We had already ordered happy hour drinks, so opted for appetizers instead. BTW they are not half price during happy hour. The picnic tray (way overpriced) and jalapeño poppers, left us both disappointed (and my husband loves bacon & cheese ). We left hungry after paying $50 for 2 drinks and 2 appetizers with a tip. Vegetarian options: Sandwich and salad Parking: No parking lot, just street parking on a divided road that makes it very difficult for an SUV or truck to turn around.

Date: 6 months ago

Review №18

Rating: 4

Date: 6 months ago

Review №19

Rating: 2

Came for the fish n chips because of all the positive reviews but boy let me tell you it is not worth it. No flavor in the fish whatsoever or in the batter. My tartar sauce had a piece of left over fish in it . Even with all the lemon and salt the fish was still completely tasteless. Extremely disappointed in a $45 lunch that my daughter wouldn t touch and I couldn t enjoy. Kid-friendliness: No juice or milk but does have a few kid meal staples. My Mac n cheese obsessed child would not eat theirs after the first bite.

Date: 6 months ago

Review №20

Rating: 2

this establishment does not have changing tables for small children. Also, all of their high chairs were broken. How can you offer a children s menu if you do not have the basic needs in order for a child to eat at a restaurant? The food is OK but overpriced and there is an automatic 20% gratuity incorporated into every check.

Date: 7 months ago

Review №21

Rating: 2

Chose this place as I saw a review that they had the best fish n chips around. Well, not so much. The breading was good, the fish was so bland & flavorless, the fries a little rubbery, hush puppies had good flavor but were undercooked. Waiter was not very attentive and there was only one other table he was waiting on. We did like the atmosphere. May try it again but will try something else. Wheelchair accessibility: Plenty of space

Date: 7 months ago

Review №22

Rating: 3

Two workers. Only 10 folks there it took a while to get a drink they were not in a hurry to say the least Parking: Its limited

Date: 7 months ago

Review №23

Rating: 5

Great place to relax and enjoy some good food

Date: 7 months ago

Review №24

Rating: 5

Great wings and half-priced appetizers from 4-6pm on weekdays. Try the Brussel sprouts theyre the very best. The house sauce is fantastic. The artichoke dip was great, too. Outdoor seating is available, and quiet indoor dining allows for conversations.

Date: 8 months ago

Review №25

Rating: 5

The food is absolutely fantastic with chef prepared originals that have fresh and flavorful ingredients. You can certainly taste the difference in quality that is infused in each if the dishes. The perfect blend of a sports bar and fine dining. Staff are equally impressive with energy to be customer centered with knowledge, courtesy, and enthusiasm to please. Need advise from the kitchen... ask for John the kitchen manager... need advise from the servers, ask for Lexi. They are the best! Also...when it comes to desert...the Cheesecake Factory needs to watch out because their cheesecake is one of a kind, homemade, and is simply unmatched. This place gets 5 stars and will be one of our go to restaurants in the Bell County area.

Date: 8 months ago

Review №26

Rating: 4

Date: 8 months ago

Review №27

Rating: 5

Great service and delicious food,

Date: 8 months ago

Review №28

Rating: 5

Amazing food and great staff!

Date: 8 months ago

Review №29

Rating: 5

Date: 8 months ago

Review №30

Rating: 4

Date: 8 months ago

Review №31

Rating: 4

Date: 9 months ago

Review №32

Rating: 5

Date: 9 months ago

Review №33

Rating: 5

My first visit, and I have to say the service was super, really clean and the best homemade GLUTEN FREE cheesecake I have ever had. My compliments to the chef!! It is so hard to find any restaurant that has any desserts for those that are gluten-free, it was so refreshing. I highly recommend you give it a try, I will definitely go back!

Date: 9 months ago

Review №34

Rating: 5

Sports on TV if interested in games.

Date: 10 months ago

Review №35

Rating: 3

Came during happy hour and there was nothing happy about it. Bartender rushed us from the moment we sat down. Food wasn t bad but atmosphere and service brought the score way down. Bartender needs to be replaced.

Date: 10 months ago

Review №36

Rating: 5

Very cool place, great food

Date: 10 months ago

Review №37

Rating: 5

Date: 10 months ago

Review №38

Rating: 5

Great customer service and the food was delicious!!! The jalapeno poppers are soooo good! Definitely look forward to coming back again!

Date: 10 months ago

Review №39

Rating: 5

My husband said their Angus burger was the best he ever had! My Greek salad was pretty good too! Their coleslaw needs a little help.

Date: 11 months ago

Review №40

Rating: 5

Date: 11 months ago

Review №41

Rating: 1

Came in at 4:45 pm on a Sunday, not very busy(mostly dead). Hostess sat us promptly and the usual A server will be over soon. She leaves and thats the last person we interacted with aside from a group who was sat at the booth behind us who noticed we hadnt been attended to because they were waiting so long for their drinks order. After 30 mins of no one we just left and again, no one noticed. Seriously? I noticed a woman across behind the bar just leaning and talking to an employee but seemed to not care that we were sat there. Your loss I guess.

Date: 11 months ago

Review №42

Rating: 1

From a dry atmosphere, to a dry server, with zero personality, to a bartender asking us how to make their specialty drink on their menu, to telling us, this is what we do have on the menu upon sitting down...yes, they ran out of stuff per a big event the day before. I say, post this on your door or close your doors and replenish, so you never say NO to a customer. #moveon Not returning again... every time is inconsistent.

Date: 11 months ago

Review №43

Rating: 1

Dear Future Guest and Possible Applicants, Please be Wary and Heed my words as I hope they add value to your Interpretation on 3 West I currently was recently hired here as a server and am using this review to say. . . I m quitting, effective immediately. The OG staff that are at 3 west( some but unfortunately most) hold very unwelcoming energy and do not hold a willingness to elude to proper respect, courtesy, and/or show they have the plain ability to verbally communicate with others on staff AND new colleagues. There is no way management should be okay with over staffing servers to the point many are only making 5-6 dollars an hour. There is also No Way the Shift Manager should have issues verbally explaining and communicating to NEW STAFF how she d expect/like the restaurant to be closed. She s also very unenthusiased and not knowledgeable of important manager stuff I also can t fathom a single reason as to why The Lead Host is able to leave shift ( without explaining Seating rotation to all Servers or the Lead Manager taking her position ) to put on an apron and chef it up in the kitchen the organization of 3 West lacks astronomically and hinders the FEW good employees they have. I also don t see how it s fair for a manager to ask ME to stop serving during the middle of A Rush to Begin Sidework while Not being Cut from the Floor while All Other Servers Continue to take tables AND when there s a WHOLE HOUR AFTER the kitchen closes where the bar remains open for servers to do loose side works and then for Her let a closing server leave Without doing Any Sidework to help anyone else on the Team. Thanks Koellie! Your management rocks The sense that makes is Zero. Also- I find it completely inappropriate that a Peer Server is allowed to hold disgruntled energy and give looks of Distain to fellow members who she isn t fond of. First Lesson of Human decency, if someone waves goodbye when you make eye contact you typically wave back not stare at them for 2 seconds then flick your head away. A lot of the staff are just rude to each other and don t respect people as individuals I find 3 West very inappropriately managed and that it lacks the backbones of Basic Human Communication which is important to Moral Integrity and Interaction between staff Also it s very easy to ask who is Still Drinking from A drink. I brought in a Mint Coconut Cream and Coconut Milk Latte to remain energized after working a full shift from my other job that was FULL - and came back to it trashed without anyone asking if I was finished with it. Rude, rude and inconsiderate, the lack of humility is insulting. Y all owe me 10 dollars I have served in High Volume Restaurants for over 2 years and I can Confidently say that 3 West tops the cake of the Worst Managed Restaurant in America. My oh my, I hope y all do better- Please start by CARING how much your servers are making. $5 an hour? Have a little compassion and understand that the most yall probably need in one shift is 3-4 people. And even saying 4 is reaching because y all are always BEYOND SLOW AND NEVER HAVE A WAIT Overall 3 West has very good food, a VERY VERY GOOD KITCHEN but terrible terrible management- the front of house needs some work. I love serving and appreciate making people at my table happy but I can t degrade myself by accepting such poor treatment from peers and staff when I ve tried my best to be malleable, perceptible, and friendly. And it would hurt my heart to not share my terrible 2 weeks here with the public. Genuinely, I hope this is helpful. Please reconsider applying if you thinking of doing so but go in for a lunch or dinner the food fr fr is bomb - Chow Chow Now

Date: 11 months ago

Review №44

Rating: 1

The worst food I have had in a while. The chicken sandwich had so much fat it was not even editable. The pretzel and cheese dip was disgusting, the cheese dip was not hot and the pretzel tasted like it was straight from the microwave save your money.

Date: 11 months ago

Review №45

Rating: 5

Date: 11 months ago

Review №46

Rating: 5

This was our first time here, and we weren t disappointed! The drinks and food were excellent-everything is made in-house and you can taste the difference! The staff and kitchen manager, John, made us feel welcome and worked easily with me and my gluten allergy. We will definitely be back! Dietary restrictions: I have a gluten allergy, and there were many choices available on their menu that I can choose from.

Date: 11 months ago

Review №47

Rating: 1

09/22/2023 9:30 PM Wouldnt know how it was. Walked in and seated ourselves. They looked at us as we sat there 10 minutes. No one waited on us so the four of us got up and left. Couldnt have been worth, so you saved us at least $100 bucks.

Date: a year ago

Review №48

Rating: 5

Very nice and inviting atmosphere. The bartender was extremely attentive and friendly. Went on Monday and had a few beers and watched Monday night football. The beer selection was great. Had a some new beers I never tried before. Got to see the bartender make and old fashion with his own twist with pecan praline. I didnt get to try any food but it looked delicious. I came in to late. I will definitely stop by again.

Date: a year ago

Review №49

Rating: 5

This place is where I now go to hit chill mode. Im still kinda new to Temple and I recently had to start going to a chiropractor... just so happens mine was located across from Ale House. I have a nack for sniffing out small bars and pubs, and I hit the jackpot. When I first came in it was a very relaxed atmosphere. So far all the staff has been awsome. The crowd here is kind and fun people generally, theyre really great. The selection of beers is broad, and theyre high quality brews too. The food so far has been very, very good! The prices seem right for what youre getting, and Ive never walked away dissatisfied. Theres always a special, theres trivia on Thursday, the music is diverse and likeable by most anyone, the bar and tables stay clean, the decor is relaxing, and the bathrooms stay clean. I never give 5 stars, but this one deserves it. Come in, sit down, grab a brew and some food. Talk to a stranger, watch football, play trivia! Just enjoy yourself.

Date: a year ago

Review №50

Rating: 4

Date: a year ago

Review №51

Rating: 5

Date: a year ago

Review №52

Rating: 5

Perfect

Date: a year ago

Review №53

Rating: 1

Ordered a jameson and soda, got a jameson and water. The bartender acked like it was my fault.

Date: a year ago

Review №54

Rating: 1

This was my second time trying this place and the staff is sweet but the food both times was nothing to rave about. The first time by the time it got to me it was cold, the 2nd time it was barely luke warm. My appetizer was hot but the rest was barely warm. My friends had asked to have theirs warmed up and the waitress actually stuck her finger in the food to test the temperature at the table. Now granted it took about 20 mins to get the food the first time but then when it was requested to get remade after the finger incident it came back with the same tray of food microwaved and like peppers and onions added to the top as if remade. I m sorry but I have it 2 try s and now I m good.

Date: a year ago

Review №55

Rating: 5

I stopped in at random and had a great experience with food, service and staff. They are getting 5 Stars across the board because Im super critical of where I like to eat and it is two weeks later and Im still thinking about this place. Cant wait to bring some friends!

Date: a year ago

Review №56

Rating: 4

Date: a year ago

Review №57

Rating: 1

Date: a year ago

Review №58

Rating: 1

Did not get what I expected. Only people in restaurant automatically charged us gratuity, count baby as a person to include it service was bad waited too long and it cost us $61 for two burgers, tea and sprouts. Never going back.

Date: a year ago

Review №59

Rating: 4

Had a great time there with friends. Relax atmosphere

Date: a year ago

Review №60

Rating: 2

Dont order any type of burger unless you want it completely well done. Side of fries were not worth the additional $6 for being underseasoned, except for a ton of salt. Service quality was ok, but would have been more understandable it they were actually busy. Everything was overpriced for the quality with perhaps exception to the nachos. Best thing about eating here was the dog agility competition on one of the TVs. Probably wouldnt come here again soon.

Date: a year ago

Review №61

Rating: 1

Another update! They wouldn t let a group of folks hang at the bar because they had a child with them. Bartender had no clue it s totally legal in Texas to have a child at the bar. This was 4:30 on a Monday and no one was in there. This would be a new (surprise!) bartender because they can t keep anyone. Went in 3 weeks ago, ordered a beer, beer was handed to me in a normal glass. Went in today, ordered the same beer and it was given to me in a small glass. I inquired and was told sorry honey I was told to serve them in the small glass now. Paid the same price for less beer. Great idea! Especially when no one goes there in the first place. Get it together. Update- it wasn t a double IPA it was a normal IPA. You have new staff every week and this bartender wasn t new at all.

Date: a year ago

Review №62

Rating: 5

Good beer selection.

Date: a year ago

Review №63

Rating: 4

Date: a year ago

Review №64

Rating: 5

The beer selection is the best I have found in the area. The food is good and reasonably priced and the wait staff are great.

Date: a year ago

Review №65

Rating: 1

AC wasn t keeping up, bartender sweat added to drinks. I left. Service

Date: a year ago

Review №66

Rating: 5

Great burgers. We tried both the Alehouse and the Classic. They were great. I ll come here again. Good drink selection too. Parking is a bit limited, be prepared to walk a little during busy times.

Date: a year ago

Review №67

Rating: 5

I liked the staff here. Great drinks!

Date: a year ago

Review №68

Rating: 2

The drink prices outside of happy hour are inflated and over priced. The bartenders are super dope and awesome! In addition can you please get soda water thats not flat!

Date: a year ago

Review №69

Rating: 4

Date: a year ago

Review №70

Rating: 1

Food is mediocre at best. French fries are comically bad, great value frozen ones are better, its genuinely amazing how bad they are, its an accomplishment in itself.

Date: a year ago

Review №71

Rating: 4

A little pricey but food was good.

Date: a year ago

Review №72

Rating: 5

Honestly we were not sure what to expect going in. We got the brussel sprouts which were super good. Then we also ordered BBQ Wings, and the Alaskan Cod, which were both exceptional!! We ordered a drink from the bar that wasnt that great which was the only bad thing, but we also ordered food to go, which as the pork Sliders and another type of wing, and we loved it so much! The atmosphere was great and the music was good and also our server was very nice!

Date: a year ago

Review №73

Rating: 5

We went for lunch and it was such a great experience! Our waitress Natasha was so pleasant, helpful, and attentive!! The other staff were also very kind and positive, interacting with guests that weren t their personal ones in a very friendly way! The food was fantastic and the quality of the food was great! It was fresh, hot, and very tasty! The ambiance was awesome! We are moving to the area and will definitely be back!

Date: a year ago

Review №74

Rating: 4

Date: a year ago

Review №75

Rating: 4

3 West offers a nice patio area that we were able to bring our furry friend. The nice part is that theres a door close to the patio so that you wont be walking through the restaurant for more than a few feet to get to the patio. We enjoyed the meat and cheese tray. The tray offered two thick cut pieces of bread, buttered and toasted like an airy Italian bread should be. The mustard was a very course ground type that was not easily dippable or spreadable. It had a lovely flavor. 3 different meats and cheeses were offered along with oil brined olives (I believe). The candied bacon was lovely. The sliced salami was tasty. The sausages were cooked and ok. There was what I believe is cubed cheddar, dry and mildly flavorful. The white cube cheese seemed like maybe a dill havarti which was quite tasty. And the round wedge slices were creamy and smooth with a lovely mild flavor. We enjoyed them the best. The servers were lovely. We were greeted with warm smiles and kind voices. The bartender had to run out and pet the pooch and offer him treats. Big dog fan. Our server offered the right amount of attention, being there just as we needed, no more, no less. This feels like a little more upscale type of place, and we spent the same here for 4 cocktails and an appetizer as did that night for two Italian dinners, an appetizer and a tea. No complaints, just an observation. If we lived in Temple, this would be a hangout for the hubby and his furry buddy.

Date: a year ago

Review №76

Rating: 5

Date: a year ago

Review №77

Rating: 1

I ordered the grilled cheese with tomato soup. Service was slow, my parents received their meals (salad and burger) waitress said mine was taking longer because they had to make a new batch of soup. Parents are now done eating and I still had not gotten my meal. Asked the waitress who went to check and miraculously came back with my meal. ICE COLD. Grilled cheese and (supposedly) a new batch of soup was cold to the touch this place truly keeps getting worse and worse.

Date: a year ago

Review №78

Rating: 5

Small grill and bar, cozy and nice. I enjoyed the staff and atmosphere. The avacado blt was really good. I look forward to trying more things. Update, the magic mushroom burger is amazing! I had the Alehouse burger today and was not impressed. It was very small and the flavor did not impress. We were not able to substitute our side today, never had a problem until today. So the BLT came with a side salad that has no dressing and is very bitter. Usually I change it for the grilled Asparagus, which is very good, but not worth the $6 you have to pay for it. There are only 5 pieces of Asparagus. Had the Not Yo Mamas Grilled Cheese. Very good! Had Basil tomato soup with it. My daughter had the chicken fried steak, very small for the price but great taste.

Date: a year ago

Review №79

Rating: 3

Great service and nice people but the food was mediocre:(

Date: a year ago

Review №80

Rating: 5

Date: a year ago

Review №81

Rating: 5

Great burger, had them add an egg and it was cooked to perfection!

Date: a year ago

Review №82

Rating: 5

Date: a year ago

Review №83

Rating: 1

Its been a while since Ive been to 3West, and its not what I remember. While I could complain about the service being slow (it was), the bathroom being out of paper towels (it was), our table not being stocked with basics like paper towels and water glasses (it wasnt) - the real bummer was that the food sucked. We got the pretzel w/cheese to start and both were barely room-temp. The cheese was thick still. Our food was similarly not-warm (the cheese on my burger hadnt even melted), and we joked that the fries were yesterdays. Its really rare for me to leave a terrible review (you can check my others - I usually review to praise someplace), but this was a real bummer and we probably wont be back.

Date: a year ago

Review №84

Rating: 5

The events are really fun and organized! The food is great and affordable. The atmosphere is welcoming and clean. The service is quick and kind. Will return!!

Date: a year ago

Review №85

Rating: 3

I ordered the think pink drink I was so sour I had to have simple syrup brought to the table, the food was just okay the fries werent cooked enough, the mushroom burger was dry and seriously lacking on the mushrooms, the service was fine. What we really didnt like was the automatic 20% gratuity being tacked on it was only 5 of us.

Date: a year ago

Review №86

Rating: 5

Great service, delicious food.

Date: a year ago

Review №87

Rating: 4

Date: a year ago

Review №88

Rating: 1

Horrible. Just horrible experience.

Date: a year ago

Review №89

Rating: 4

Date: a year ago

Review №90

Rating: 4

I really loved my dish here. It was absolutely delicious. I still havent made my mind up on the service yet. But I will return to try again. The atmosphere was very nice and the place was clean.

Date: a year ago

Review №91

Rating: 2

The service was not bad. I guess this is a good spot if you want to drink, and hang out. I paid $16 for a catfish special . It was probably one catfish fillet cut in three pieces. Very disappointing.

Date: a year ago

Review №92

Rating: 3

Date: a year ago

Review №93

Rating: 5

Date: a year ago

Review №94

Rating: 3

I went alone so to me the server wasnt paying attention to me as much as the big crowds. I had to wait awhile to get my second drink. Food was great

Date: a year ago

Review №95

Rating: 5

We went to 3 west for lunch earlier. We had joesph as our server and he was so sweet and so great at helping us through the menu. The food came out quick and the brussel sprouts were some of the best i have had. Its a neat place

Date: a year ago

Review №96

Rating: 5

Best Burgers and Salmon Dinner Ive had in Temple/Belton! WORTH the quick trip from Temple. Reaally gòod dining with a Sports Bar environment.

Date: a year ago

Review №97

Rating: 4

Brussel sprouts are amazing!

Date: a year ago

Review №98

Rating: 3

Date: a year ago

Review №99

Rating: 5

Me and my friends visited on the weekend an we just can not get over what a great experience we had! The food was amazing, I ordered the mushroom burger, which Im definitely going to get again. Our server Kat was super helpful, she answered all of our questions about the menu and is a really sweet person! The manager stopped by and I told her how fantastic everything was! We will be back

Date: a year ago

Review №100

Rating: 5

1st time here and was really impressed with the whole experience. Food was great. Service was terrific. Definitely deserves a 10/10!

Date: a year ago

Review №101

Rating: 3

It was ok my food was cold when they brought it out the first time. The waiter was new so cant blame him my kids ordered chicken tenders which was dry and unseasoned. I ordered chicken fried steak with mashed potatoes and green beans. My daughter got the brocolini It was good after it was brought back hot. The Manager was the host she came over and asked were we ok but she wasnt as friendly, seems like she didnt wonna be there. The atmosphere it self didnt feel as comfortable. It was the first and last time for me and my family.

Date: a year ago

Review №102

Rating: 5

Service time was quick and the waitress was very attentive. The food came out fast and it was delicious! Tried the Asian style wings and Ill be coming back for them.

Date: a year ago

Review №103

Rating: 4

Date: a year ago

Review №104

Rating: 1

Pretty bad experience. We ordered 2 beers and the server came back saying the beer my husband ordered was out but came back with a sample of another but couldn t tell him what it was as bartender just said to give it to him. He ordered a different beer. We placed our order for a pretzel, 2 sets of 6 wings, and a burger. I asked what the house sauce was but again server didn t know. She brought me a sample. It was fine. We also ordered 2 sides of fries as they were extra. From the time of ordering to just get the pretzel it was 35 minutes. Our server stopped by 2 times to ask how we were doing. On the second time, I mentioned we were ok but we re wondering where our food was. She then became super apologetic and said the kitchen was backed up. The resturant wasn t even half full. A few minutes later she came back and said actually what happened was their ticket machine had been jammed and they were working on it. So not a great look that she fed us a line. So pretzel came. Clearly frozen that they heated up but fine. Husband ordered another beer. It never came. 1 set of his 6 wings came out. It was another 10 minutes before my burger and fries came out. Still no sight of his other set of wings or fries. I specifically asked for no tomato on my burger but I came with one. Fine, I took it off. The bun was cold. The cheese wasn t fully melted and the burger meat itself was tiny. I ate half the burger because I was super hungry at this point because I didn t have lunch, we waited 44 minutes and it was already 8:20 pm. I realized the caramelized (aka cooked) onions were cold and that was it for me. We asked for our check. Our server got her manager. To her credit, the manager really did the right thing. She apologized and said she was only just told of the problems. She took a couple items off the bill and discounted the whole bill. That was the right thing to do. They offered to package up what we had or give us dessert. We declined. We had great exceptions from this place, but very disappointed. Only staff member who seemed to take her job seriously was the manager. Unfortunately, we will not be back.

Date: a year ago

Review №105

Rating: 1

I walked in. No one to seat me. Finally waved down someone. Service was poor and food not up to par. Not going again. It should have stayed closed.

Date: a year ago

Review №106

Rating: 5

Just go. Its great. Leave a tip.

Date: a year ago

Review №107

Rating: 1

Date: a year ago

Review №108

Rating: 5

Had family in the area so decided to male a trip to visit and thankful to have found such a treasure in the area. Not the most expansive menu, but the food is top-notch. What really sets this place apart was the outstanding service of the staff and the great atmosphere overall. This would definitely be my neighborhood go-to spot if I lived a bit closer. That, along with our delicious meal, has earned them my coveted Certified Mad Good rating. Give yourself a treat and order that mac and cheese, you can thank me later

Date: a year ago

Review №109

Rating: 1

Pricey for food served. No taste.

Date: a year ago

Review №110

Rating: 3

Date: a year ago

Review №111

Rating: 4

The hamburgers are good.

Date: a year ago

Review №112

Rating: 2

The atmosphere in this place is good; the menu is a solid selection of pub food. They have a kids menu, which is tongue in cheek. The food doesn t stack up to the price point though, the wings are under seasoned to the point of being bland. We tried both Buffalo and Lemon Pepper; and if it wasn t for the lemon wedge in one tray I would have struggled to tell you which was which. We got an adult and a kids burger. Again bland and disappointing at the price point. The server asked what we wanted the adult burger cooked to and it was underdone. Wasn t asked about the kids and they defaulted to well done and it looked overdone. I probably wouldn t come here for food again given that right next door are two excellent places.

Date: a year ago

Review №113

Rating: 4

Stopped by with some friends and had a couple drinks and some menu items. All 6 of us were happy with our food and drinks. There was a bit of a wait time for our food and drinks due to being short staffed but our hard working waitress advised our party of this. I feel that the majority of restaurants are dealing with this same issue.

Date: a year ago

Review №114

Rating: 4

We had Brussel sprouts & fries. Both were lukewarm when delivered to our table and Brussel sprouts were burnt. Loved IPA beer! Parking: Very limited spaces to park. Only about 4 spots in front of building. We parked a ways down and walked.

Date: a year ago

Review №115

Rating: 1

So the beer was good , TVs hard to see with lights hanging in the way . Wait staff would rather stand at bar and watch tv . Did not notice one bite taken from chicken fried steak . Charged for full amount . This place will not make it , at least add salt to anything you cook please . Hire smart employees that can tell when someone dose not like the food . I would not feed my dog what they put on the plates there . Save your money. Try another place . Could be a great place . Too bad employees can t cook or serve tables .

Date: a year ago

Review №116

Rating: 5

Great food, atmosphere and service. 100% will return, our server was great

Date: a year ago

Review №117

Rating: 4

Date: a year ago

Review №118

Rating: 3

Date: a year ago

Review №119

Rating: 3

Beer was cold but not all beer came in the same size. I wanted a big XX draft but was only told certain ones come in the big glasses . Food was ok . My food wasnt what I ordered but when I said it wasnt what I ordered she then said oh because we are out of catfish. Ok, no problem. Let me know before I ordered so I wont get some random meal instead

Date: a year ago

Review №120

Rating: 5

Honestly the best burger Ive ever had at a restaurant ever! Literally cooked perfectly medium with a perfect char on the outside. Homemade ranch and blue cheese are amazing

Date: a year ago

Review №121

Rating: 1

Went for our anniversary dinner but it was terrible. Our waitress was very slow and unorganized. It took 45 minutes to get our food and she brought mine out first and said it was just sitting back there. My husband dish came out about 4 minutes later. I bit into my burger and it was very rare. I ordered it well done. I was so hungry I ate half of it and my cold hard fries. My husband salmon was supposed to be blackened and it wasnt

Date: a year ago

Review №122

Rating: 1

Give 1 star because staff is un supervised took there time getting to people the size of the menu and lighting in the place was hard to see the food they gave my wife raw meat the salmon you pay 24 bucks is not blackened. And to see people walk in the door and 2min walk back out. Very poor management

Date: a year ago

Review №123

Rating: 5

Lovely and lively place Got my moneys worth for the food I paid for too the BLT was so good!

Date: a year ago

Review №124

Rating: 5

This place always has great food! Beer choices are amazing!

Date: a year ago

Review №125

Rating: 2

Food overpriced for quality. Slow service. Messed up order. Otherwise location is nice. Tons of games on tv was great.

Date: a year ago

Review №126

Rating: 5

Date: a year ago

Review №127

Rating: 1

No paper menus for food, then for the beer menu you have download an app to see the beer menu. Bad experience would not recommend.

Date: a year ago

Review №128

Rating: 2

We ve been here a few times and it keeps getting worse. Tonight it took 15 minutes for someone to take our drink orders. Then after we got the drinks and app 30 minutes till our waitress came back to take our dinner orders. When our food did come out it was over cooked and the burgers had to have char removed from them to be edible. Won t be going back anytime soon.

Date: a year ago

Review №129

Rating: 1

I ordered the shrimp and although it was good, it was overpriced for the amount of food I received. I noticed there was a female server that appeared to be of high school age and dressed like we were at Hooters. Very disturbing. Will not be returning. If your female servers have to dress provocative to get tips, they dont have a clue about customer service.

Date: a year ago

Review №130

Rating: 5

Went after a UMHB football game and were pleasantly surprised with the food and service. Both were outstanding. We ate small plates-Shrimp Diabla, Artichoke Dip, and Picnic Plate. The shrimp were cooked just right, the candied bacon was good, and the dip was nicely seasoned. The portions were large enough for our dinner. We have went back a second time and it was just as good as the first.

Date: 2 years ago

Review №131

Rating: 1

Could use better service

Date: 2 years ago

Review №132

Rating: 4

Date: 2 years ago

Review №133

Rating: 5

I ve been there for dinner server name is Sade what a warm wel coming I m so impressed with server and Restaurent is so cool n nice for drinks perfect timing food so delicious burger temperature so perfect food timing amazing thank you Sade and all the employees we would love to come back cheers

Date: 2 years ago

Review №134

Rating: 5

Great customer service, even better food! Definitely coming back here soon.

Date: 2 years ago

Review №135

Rating: 5

Date: 2 years ago

Review №136

Rating: 2

Poor service. Cold food. French fries were hard. Brussel Sprouts had the stems silk on them. The catfish was good. Water was warm and never got a refill on tea.

Date: 2 years ago

Review №137

Rating: 4

It was really good. Drinks were a little pricey for what it was. But they were tasty. Kids got the wings and loved them. Service was a tab bit slow. But the staff is very polite and attentive. Parking: Easy parking

Date: 2 years ago

Review №138

Rating: 2

Our waitress was great but the food was not so great and the floors were so sticky. The food just didn t taste fresh, the fries tasted like they were cooked in old oil and the were soggy and warm. I had a burger that was dry and had an overwhelming charbroiled taste. Fish was kind of mushy. Not to be harsh but I m not eating here again.

Date: 2 years ago

Review №139

Rating: 3

It was ok....but the chicken was extremely dry..will.I go back?? Probably not..

Date: 2 years ago

Review №140

Rating: 5

Date: 2 years ago

Review №141

Rating: 4

Great food. Would be a five star, but the drinking cups had OU instead of a Texas team

Date: 2 years ago

Review №142

Rating: 4

Wife and I had pretzel, fish and chips, and chicken friend steak. Pretzel was not that great, so we will get a different appetizer. The fish and chips were spot on. Fish was tender and flaky and fries were great. Chicken fried steak was good, only critique would be to have more gravy. Meal did take a little bit longer to get out but was good. Other guest were very loud, but when they left was pleasant. Will eat here again.

Date: 2 years ago

Review №143

Rating: 1

Atmosphere is great, which gets the star. Server desperately needs training. I ordered the half chicken off the menu, he came back and said we dont serve that. Ok...Ill get a burger (menu is very small). Get our food, I ask for a side of mayo....he brings me a side of tartar sauce. Honest mistake, I laugh about it and inform him. He comes back with a ramekin and says here this should be mayo. Nope...that is clearly ranch. I tell him, he apologizes and says they are supposed to be in order in the cooler. Finally after about 5 minutes, I get some mayo. Burger was ok, boyfriend didnt like his pork chops. Never came to check on us. Waited about 15 minutes for my boyfriends beer, finally just waived the guy down asked for the ticket. He went and sat our debit card on the counter and walked away to go talk to a table. Wasnt worth the $60. Probably wont be back.

Date: 2 years ago

Review №144

Rating: 1

Service was terrible they were in there phone alot and not paying attention too costumers at all their food was not tasteful At all I will not come back to this place or even recommend this place

Date: 2 years ago

Review №145

Rating: 5

Date: 2 years ago

Review №146

Rating: 5

I had the best experience last week at 3 West Alehouse & Grill! The food was marvelous the service was impeccable. I would recommend stopping by the next you are in the area. Well worth the trip!!

Date: 2 years ago

Review №147

Rating: 1

The service was terrible. Young kids that have no business sense. The Wings that I got were overcooked and dry. I guess it was the Manager that I spoke with about it, and she was very nice and professional. She said that shes sorry to hear that, and comped every for me. That was very kind of her.

Date: 2 years ago

Review №148

Rating: 1

I came here with my family for the first time on July 8th around 8 pm. I waited on reception and their employees working there did not even say hi, no response at all. We all left and and went to BJ. The restaurant was not even busy. Their employees need customer service training. Come on guys, learn to greet your customers.

Date: 2 years ago

Review №149

Rating: 5

I love this place. The service, the food, the beer selection is fantastic. Our waitress, Ariel, was accommodating and helpful even in a stressful/busy environment. Would highly recommend

Date: 2 years ago

Review №150

Rating: 5

Service and food were fantastic. A bit pricey but was worth going. Will go again.

Date: 2 years ago

Review №151

Rating: 1

Place to argue

Date: 2 years ago

Review №152

Rating: 2

First time here and the last. Service was super super slow. Server didn t know if they had all the ingredients for multiple things. Told me she couldn t make the drink I wanted. But then came back and said she did have all the ingredients. Which all this took about 20 mins, not to get my drink but just to place my drink order. Thought we were going to enjoy lunch at a relaxed draft house. Logo is green and friendly, walked in and everything was dark and black. No green inside whatsoever but the logo is green? Seemed like this place doesn t know their identity. Literally all the TVs were off. Seemed more like a upscale wing/burger/bar then a relaxed setting. Prices did not match the food. Spinach dip had sooo much garlic in it. Each bite was biting into a garlic clove. My blt club was not good. Bacon had a good flavor but was black and over cooked. So certain bites just tasted burnt. Will not be returning. For lunch it was over $70. Price doesn t matter as long as the service and food makes the price. Bad service, no up selling or recommendations by the server, food was a let down.

Date: 2 years ago

Review №153

Rating: 1

Date: 2 years ago

Review №154

Rating: 5

Excellent! Great margaritas and really nice appetizers/cheese and meat trays. Great place to hang out

Date: 2 years ago

Review №155

Rating: 4

Date: 2 years ago

Review №156

Rating: 4

Jocelyn was our server, she did a good job. Food was good, nice beer selection.

Date: 2 years ago

Review №157

Rating: 1

Nope. Go somewhere else.

Date: 2 years ago

Review №158

Rating: 5

Great meal. The avocado BLT was really good. Huge portion, I couldnt finish it. Split some Buffalo wings too. The wings were great and the blue cheese dressing was incredible. Not average pub food here, super fresh and tasty.

Date: 2 years ago

Review №159

Rating: 4

Date: 2 years ago

Review №160

Rating: 3

Very expensive and not much to write home about!

Date: 2 years ago

Review №161

Rating: 4

We had the Alehouse burger and Fish and chips. The kitchen was a little slow, but both meals were excellent. The fish was light and crispy and tasted great and was not greasy. The burger was a gourmet burger and was very good (better than most in town). The truffle fries were good but would be better with a truffle dip for them. The mixed drinks were pretty good. The paloma was perfect, and the margarita was good. The strawberry gimlet was a little sweet (the usual case for strawberry drinks anywhere). I will have to come back to try other menu items and check out the whiskey-based drinks. This place is unique and better than many restaurants in Temple. If they can focus on and maintain great quality, this restaurant can be successful for the long term.

Date: 2 years ago

Review №162

Rating: 1

Went and asked if I could sit on the patio with my dog. I told them I would be having a beer and late lunch. They brought water out for my dog and then never returned. The place was dead too.

Date: 2 years ago

Review №163

Rating: 5

The food took a great deal of time which means this food was prepared with great care. The staff were actually able to tell us the about the ingredients. And they were very concious of

Date: 2 years ago

Review №164

Rating: 5

Came and had lunch with my girlfriend , Service was friendly, food was delicious!

Date: 2 years ago

Review №165

Rating: 5

Awesome food, great ambience, prompt service. Will return!!

Date: 2 years ago

Review №166

Rating: 5

Was in the area and my mom is a bit of a burger diva so we stopped here for lunch .I had heard they had amazing burgers .Well they were correct Huge burger absolutely delicious. I had the bacon avocado Blt also delicious. Large portions friendly server .Very clean place .

Date: 2 years ago

Review №167

Rating: 1

Date: 2 years ago

Review №168

Rating: 2

Date: 2 years ago

Review №169

Rating: 5

Ate here w/ my husband for dinner on a Saturday night and had a great experience. We were seated right away and drinks and dinner came out quick. Both of us ordered the fish and chips. It was a nice portion for the price ($18). They serve your standard gastropub fair with a large selection of beers on tap. I would recommend for lunch or dinner.

Date: 2 years ago

Review №170

Rating: 5

Date: 2 years ago

Review №171

Rating: 2

Date: 2 years ago

Review №172

Rating: 3

Date: 2 years ago

Review №173

Rating: 1

They were out if every beer my husband wanted and food was super over priced. $48 for a 8oz ribeye????

Date: 2 years ago

Review №174

Rating: 1

Stopped in to have a drink on the way home. 9:30 Saturday night and we are the only people. Awkward experience with the staff due to some apparent drama. They tell us they now close at 10:00.... on a Saturday night.... please take care of your people, fix the menu, become a place to have a couple drinks.

Date: 2 years ago

Review №175

Rating: 1

I dont know why we bother giving this place more chances to disappoint the prices are pretty extreme for the quality of food we keep receiving.

Date: 2 years ago

Review №176

Rating: 5

Date: 2 years ago

Review №177

Rating: 5

I have yet to have a bad dish here! Everything on the menu is delicious! Today I had the deviled eggs appetizer and the pork chop entree. If you dont know what to get, lean towards that pork chop. The seasoning, the temperature, the sauce...absolutely top notch!

Date: 2 years ago

Review №178

Rating: 4

Nice small venue. Most of the appetizers are good. Drinks are good pours.

Date: 2 years ago

Review №179

Rating: 3

Food was alright but menu was very limited

Date: 2 years ago

Review №180

Rating: 5

Very nice place. Customer service is super.

Date: 2 years ago

Review №181

Rating: 4

Small menu but good food. Great place to grab a beer and relax.

Date: 2 years ago

Review №182

Rating: 5

Friendly, inviting atmosphere. Excellent food.

Date: 2 years ago

Review №183

Rating: 5

Everything on the menu is amazing. Filet Mignon is DELICIOUS. And if you are a pickle lover, they have a Pickle Platter! Yum!

Date: 2 years ago

Review №184

Rating: 5

Good atmosphere and drinks. Didnt eat. But good vibes and good service.

Date: 2 years ago

Review №185

Rating: 5

Date: 2 years ago

Review №186

Rating: 4

The waitress was super nice and not to long after we sat down we had service.

Date: 2 years ago

Review №187

Rating: 5

Delecious ! Speedy service, great drinks

Date: 2 years ago

Review №188

Rating: 5

Great place. Awsome service and excellent food. The waitress Alaura is an absolute peach, shes kind friendly and very helpful whenever youre needing help trying to decide what to have shes got your back

Date: 2 years ago

Review №189

Rating: 5

Date: 2 years ago

Review №190

Rating: 4

Long wait for ordering and receiving food despite a very empty dining room.. However the food was delicious. The dining room is very well decorated with movies/sports on the TV. Lots of draft options and a nice bar. Drinks were yummy, but small for the price.

Date: 2 years ago

Review №191

Rating: 1

Date: 2 years ago

Review №192

Rating: 4

Good food but having a bad night with service times. Very friendly staff though.

Date: 2 years ago

Review №193

Rating: 5

Date: 2 years ago

Review №194

Rating: 5

My first time eating here. Excellent food!

Date: 2 years ago

Review №195

Rating: 5

Date: 2 years ago

Review №196

Rating: 5

Small food menu, but great food and beer. This was a new place for me. My first impression was boy do they have a lot of draft beer here when I saw the huge array of beer taps. My next impression was when I really perked up as I saw Coq Au Vin (Chicken in Wine) on the menu. I immediately ordered this along with a glass of Austin Pale Ale. Our waitress, Isa Hefner, brought me a very large bowl with a full 1/2 chicken swimming in the most delicious wine sauce/gravy that I have had in a long time. The chicken was moist and fork-tender, falling off the bones. It accompanied with pearl onions, mushrooms, stewed chunks of potato, as well as a bottom layer of mashed potatoes. I am a foodie and this was one of the best dishes I have had in a restaurant. Absolutely five stars for this dish! It was a bit pricey at $22, but worth every penny of it and I had enough left over for another meal at home. There are cheaper options like fish and chips, which my companions ordered. But, I would not have traded my Coq au Vin for anything.

Date: 2 years ago

Review №197

Rating: 5

We were so excited to hear 3West Ale House was open again. And of course the food was just as delicious as we remembered but even better. The wings were cooked to perfection with a generous amount of sauce. However the winner was the Ale House Burger. That was the most delicious burger we ve had in a very long time. We look forward to tasting all of the either items on the menu the next visit.

Date: 2 years ago

Review №198

Rating: 5

Date: 2 years ago

Review №199

Rating: 5

Date: 2 years ago

Review №200

Rating: 4

Date: 2 years ago