About the Company
rating: 4.5
Welcome to Schlotzsky's Sugar Land - Williams Trace. We have expanded our menu beyond our delicious The Original sandwich. Come on by and try our sandwiches, pizzas, flatbreads, and salads. We offer great food the whole family will love.
Categories
- Sandwich shop
Contact Information
Phone: +1 281-565-2867
Website: https://locations.schlotzskys.com/tx/sugar-land/15287-sw-freeway?utm_source=google&utm_medium=organic&utm_campaign=locations_partner
Address: 15287 Southwest Fwy, Sugar Land, TX 77478, United States
- Monday: 10 AM–9 PM
- Tuesday: 10 AM–9 PM
- Wednesday: 10 AM–9 PM
- Thursday: 10 AM–9 PM
- Friday: 10 AM–9 PM
- Saturday: 10 AM–9 PM
- Sunday: 10 AM–9 PM
Photos
Reviews
Review №1
Rating: 5
Date: 6 days ago
Review №2
Rating: 5
Schlotzskys on William Chase is the cleanest place of all all schlotzskys. I love their sandwiches
Date: 6 days ago
Review №3
Rating: 5
Best service of any Schlotzkys. Clean, friendly and great customer service.
Date: a week ago
Review №4
Rating: 5
Date: a week ago
Review №5
Rating: 1
I ordered a center of the roll as part of my order and I was given an old and stale cup of cinnamon center bits. I took it up to the counter and told them and the young man said the best he could do is try to heat it up in the microwave. It didnt help. He explained that all the center of the roll cups are done in the mornings and that is all. I was so disgusted and disappointed I just left the nasty cup of old and stale bread on the table and left. I really should have asked for a refund. $4.99+tax aint chump change these days. Shame on you Schlotzskys.
Date: a week ago
Review №6
Rating: 5
Date: 3 weeks ago
Review №7
Rating: 5
Sandwich was very good. It was fresh and made as I ordered it. The cookie was soft and tasted freshly made.
Date: a month ago
Review №8
Rating: 4
Date: a month ago
Review №9
Rating: 1
Schlotzskys is an absolute disaster. The food is consistently subpar, but the service is even worse. The management is completely incompetent and seems to have no interest in customer satisfaction. To make matters worse, Ive heard disturbing allegations about the owners stealing tip money from employees. This is not only unethical but also illegal. Its clear that this franchise has serious issues that need to be addressed. Avoid this place at all costs!
Date: a month ago
Review №10
Rating: 5
Date: a month ago
Review №11
Rating: 5
Date: 3 months ago
Review №12
Rating: 5
Date: 3 months ago
Review №13
Rating: 5
There are two locations in Sugarland, and by far this is much better. More cleaner, and just overall is more friendly, and the staff makes sure your taken care of. The food is by far better, very fresh. I highly recommend this one over the other location.
Date: 3 months ago
Review №14
Rating: 5
Date: 3 months ago
Review №15
Rating: 5
Date: 3 months ago
Review №16
Rating: 5
All locations need to learn from this store. The store is extremely clean! So darn clean I love it! The best customer service! The food is always fresh and tasty! The best location!
Date: 3 months ago
Review №17
Rating: 5
Great food and a great staff. We ve ordered food from here before and recently, several times in the last two weeks. From the flatbread pizzas, huge calzones, different sandwiches all delicious.
Date: 3 months ago
Review №18
Rating: 2
THIS STORE DOES NOT HONOR THE REWARD SYSTEM. Idk when that changed since I ve been coming here for years with no issues. But since y all don t honor the rewards system, that needs to be posted somewhere so people don t waste their time or gas coming here. On top of that, our order was wrong. We repeated it MULTIPLE times and the guy with the curly red hair said he didn t hear us say what we wanted on our sandwich. Listening is fundamental. But I think I m more upset that we wasted gas coming to a Schlotzsky s that does not honor the reward system. The guy actually said the manager doesn t want them doing it and hasn t wanted them to do it.
Date: 4 months ago
Review №19
Rating: 5
Everything was nice
Date: 4 months ago
Review №20
Rating: 5
Date: 5 months ago
Review №21
Rating: 1
something fishy..they dont give you a receipt....the very...tall guy....am not saying hes pocketing the money......but...
Date: 6 months ago
Review №22
Rating: 5
Date: 6 months ago
Review №23
Rating: 5
Date: 6 months ago
Review №24
Rating: 5
Date: 6 months ago
Review №25
Rating: 5
Date: 6 months ago
Review №26
Rating: 4
Date: 6 months ago
Review №27
Rating: 5
Excellent customer service, and really good food.
Date: 6 months ago
Review №28
Rating: 5
Sandwich was fresh and hot. Loved it.
Date: 8 months ago
Review №29
Rating: 5
Date: 9 months ago
Review №30
Rating: 5
This store should be THE model for ALL other stores. The food, service, and atmosphere are 2nd to none.
Date: 9 months ago
Review №31
Rating: 5
The French dip sandwich! Never seen a sourdough bun like theirs before & its really good.
Date: 9 months ago
Review №32
Rating: 5
Date: 10 months ago
Review №33
Rating: 5
Date: 10 months ago
Review №34
Rating: 4
Friendly service and great food. I always get the turkey bacon club on jalapenos bread,always good.
Date: 11 months ago
Review №35
Rating: 4
Date: 11 months ago
Review №36
Rating: 5
Date: 11 months ago
Review №37
Rating: 5
Its always delicious! The pizza & the sandwich.
Date: 11 months ago
Review №38
Rating: 5
I have visited this place on several occasions and laverda. Sevuire visiting him The food here is very good
Date: 11 months ago
Review №39
Rating: 5
Date: 11 months ago
Review №40
Rating: 5
Date: a year ago
Review №41
Rating: 5
Date: a year ago
Review №42
Rating: 4
Food was good and dining area is clean but the price you pay here for a family of 4 is about $10 higher then other locations nearby.
Date: a year ago
Review №43
Rating: 5
Date: a year ago
Review №44
Rating: 5
Most professionally operated fast food operation and specific location in the greater Houston area. The food is always spot on; the service is unmatched; and management hires the best people.
Date: a year ago
Review №45
Rating: 5
Date: a year ago
Review №46
Rating: 4
Date: a year ago
Review №47
Rating: 5
Great place. Outstanding service and healthy turkey sandwiches
Date: a year ago
Review №48
Rating: 5
Good sandwich , a little pricey though
Date: a year ago
Review №49
Rating: 4
I mean who doesnt like a good sandwich
Date: a year ago
Review №50
Rating: 5
Very nice and clean. Everyone was very helpful and attentive to our questions.
Date: a year ago
Review №51
Rating: 5
Date: a year ago
Review №52
Rating: 5
Avocado Turkey bcc was good m
Date: a year ago
Review №53
Rating: 5
This location is always clean and the counter is ready and polite.
Date: a year ago
Review №54
Rating: 5
This is the best Schlotzkys Ive ever been! The music is amazing! Super clean, respectful employees, great delicious food. Stop at this place, you wont regret it!
Date: a year ago
Review №55
Rating: 2
Children waiting on you and dont provide good customer service told them of two problems They said okay and didnt even tell anyone. Never got a receipt cinnamon roll heated up where it burned my thumbs and the frosting was liquidized. Ask for extra mayonnaise on my sandwich and they had it hot like it from a microwave and there seem like there is no mayonnaise only oil on it. You think a franchise could get everything correct.
Date: a year ago
Review №56
Rating: 5
They put plenty of meat on the Sandwich
Date: a year ago
Review №57
Rating: 1
Bad customer service.
Date: a year ago
Review №58
Rating: 2
I came here for the cinnamon roll/Cinnabon part of the store because I was trying to avoid going in the mall. The cinnamon roll was dry (even after warming up and adding more frosting). It seemed like it was a day or two old. Go elsewhere if you want a Cinnabon.
Date: a year ago
Review №59
Rating: 5
Date: a year ago
Review №60
Rating: 5
So fresh and good. Clean restaurant and bathrooms! Love this place!
Date: a year ago
Review №61
Rating: 5
Date: a year ago
Review №62
Rating: 4
Would be 5 stars, but its in a very awkward location. Very friendly staff, very helpful and the place is spotless. It is a really nice Schlotzkys. Food
Date: a year ago
Review №63
Rating: 5
Date: a year ago
Review №64
Rating: 5
Date: a year ago
Review №65
Rating: 4
Date: a year ago
Review №66
Rating: 5
Good cinnamon rolls, vibes and everything else is supa clean.
Date: a year ago
Review №67
Rating: 4
Schlotzskys is always a great place to eat at with so many great options ! Loving Schlotzskys since the 70s ! Parking: Plenty of spaces to park at Kid-friendliness: Always a place to bring the kids ! Wheelchair accessibility: Wheelchair friendly place
Date: a year ago
Review №68
Rating: 3
Nice and clean dining area. My order was correct and didnt take long. Customer service sucked so wont be back.
Date: a year ago
Review №69
Rating: 4
It was ok but not the quality of other locations
Date: a year ago
Review №70
Rating: 5
Date: a year ago
Review №71
Rating: 3
Date: a year ago
Review №72
Rating: 5
Great vegetarian sandwich Awesome very clean and was properly cleaned
Date: a year ago
Review №73
Rating: 3
Experience as expected. Friendly service and reasonable prices.
Date: a year ago
Review №74
Rating: 5
Service was great. Friendly & respectful employees. Fast service even though food made on the spot. Food is very well made and melt-in-your-mouth good. Highly recommend the sugar cookies & fudge brownies. Theyre warm, soft and perfectly baked. Even soft second day. And you can never go wrong with a Schlotzkys Original. Wheelchair accessibility: Not really easy access.
Date: a year ago
Review №75
Rating: 4
Cinnabon and cookies! Yeah the other stuff is good too.
Date: a year ago
Review №76
Rating: 2
Date: a year ago
Review №77
Rating: 4
Date: a year ago
Review №78
Rating: 5
Date: a year ago
Review №79
Rating: 4
Pretty decent eventhough it was full I was able to go in and out pretty quickly
Date: a year ago
Review №80
Rating: 5
Place is always clean and the food perfectly prepared. Owners clearly care and are very responsive to customers as is the staff.
Date: a year ago
Review №81
Rating: 3
Messed up my order and said they would replace it but still haven t
Date: a year ago
Review №82
Rating: 5
Great sandwich and Cinnabon for dessert! Great service and atmosphere! I will be back!
Date: a year ago
Review №83
Rating: 5
This location is well run. The staff is friendly and the dining area is always clean.
Date: a year ago
Review №84
Rating: 5
OMG my mind was blown away by how this Schlotzskys looked! Because it was so clean, the dining area and bathroom (clean sink, soap dispenser , urinal and toilet) and workers in the front and back were working hard, clean and had great work ethics. IMO this should be the gold standard for fat food, fast casual dining experience in the USA. The people working here deserve a raise and better benefits ASAP! The food tasted great and the veggies and meat were fresh. Vegetarian options: Lots of veggies options for sandwiches, salad, pizza etc . Great place for vegetarians or people who are Hindu or Muslim
Date: a year ago
Review №85
Rating: 4
They were very polite I enjoyed the food as well
Date: a year ago
Review №86
Rating: 4
Date: a year ago
Review №87
Rating: 5
Popular restaurant in Sugar Land at lunch hours. Employees are busy and yet service quality remains outstanding. Great relaxing ambience with TV playing sport channel and classical music in the background.
Date: a year ago
Review №88
Rating: 5
Date: 2 years ago
Review №89
Rating: 5
Love the pastrami rueben. Good service
Date: 2 years ago
Review №90
Rating: 5
Love this location! There food is super consistent.
Date: 2 years ago
Review №91
Rating: 1
Poor customer service on the part of the people making the sandwich. They made my order wrong and then wanted to laugh when I asked them to correct it
Date: 2 years ago
Review №92
Rating: 5
Clean with a friendly staff! The food is awesome. I love this place.
Date: 2 years ago
Review №93
Rating: 5
Was there last Friday around 11:45 and had the best experience with such a friendly and helpful cashier and she was so courteous when she brought my order to me outside for curbside delivery. :) :) :)
Date: 2 years ago
Review №94
Rating: 5
Always quality sandwiches
Date: 2 years ago
Review №95
Rating: 1
Date: 2 years ago
Review №96
Rating: 1
I was here today Tuesday 08/09/22 and bought very over priced16 minibons cinnapack for $46 i looked up cinnabon website it says 15 minibon cinnapack$18.99 if i knew this earlier i would have doordashed it i did go back to return it but they didnt ! I really want to show them the price but phone signals weren t working anyways i really don t understand this why do you charge double? I really couldn t afford $46 minibons but oh well i took it home with heavy heart
Date: 2 years ago
Review №97
Rating: 5
Very good. Hadnt eaten one in a while so it was a treat. Big original fan. Clean good service
Date: 2 years ago
Review №98
Rating: 5
This restaurant is always so clean!!
Date: 2 years ago
Review №99
Rating: 5
Date: 2 years ago
Review №100
Rating: 5
Employees was nice and professional. The place was clean. The food was delicious.
Date: 2 years ago
Review №101
Rating: 2
Want too hungry so I ordered a veggie sandwich. The bread and was nice and crispy and the cheese (was it cheese) added some needed saltiness. But the only veggies were lettuce & tomato. I expected more, like the variety one would get at Subway. Quite disappointing.
Date: 2 years ago
Review №102
Rating: 5
Pretty busy on the weekends love the aroma of fresh baked goods staff keeps restaurant looking good and very clean!
Date: 2 years ago
Review №103
Rating: 5
Date: 2 years ago
Review №104
Rating: 5
Very good soup and sandwiches. Staff is always super friendly.
Date: 2 years ago
Review №105
Rating: 5
Date: 2 years ago
Review №106
Rating: 5
Delicious food. Friendly staff. Love
Date: 2 years ago
Review №107
Rating: 5
Great food
Date: 2 years ago
Review №108
Rating: 5
Date: 2 years ago
Review №109
Rating: 5
Nice place,nice food.love to visit again
Date: 2 years ago
Review №110
Rating: 5
Best franchise in Fort Bend
Date: 2 years ago
Review №111
Rating: 5
This is by far the best schlotzskys Ive ever eaten in. Always fresh, hot and amazing, the service is wonderful! If you go at lunch time be ready for a wait theyre busy!
Date: 2 years ago
Review №112
Rating: 5
While I usually frequent the location on University Blvd., I recently dropped in, and it appeared that the location had lost power and was not open. I quickly opened up my Google Maps to locate a closer store and discovered the store located in the First Colony Commons. And, I have to say, I m quite glad I did. I have frequented the University Blvd. for quite a while, but must honestly say that the quality of the food has steadily gone down in the past several months. I was first introduced to the brand way back in the 70s in the Austin/San Marcos area when I was quite young. I guess you could say I was hooked from a very young age. I even frequented the chains NYC location on 6th Ave/Ave. of The Americas when they attempted to break into the very tough NYC sandwich market. (As much as I love Schlotzsky s, it s kinda hard to beat a real pastrami on rye from Katz s or Carnegie Deli. Anyway, I digress. To get to my point, while I ate at the University Blvd. location, I m glad that fate intervened that day and brought me to the First Commons location. While it might be what I d consider NY table seating (a little cramped for my comfort, it s all made up in the far fresher food, impeccable cleanliness, friendliness of the staff and the quick expediting of the food. All in all, kudos to ALL management, from those who run each shift to the GM as well as the DM. You ve still got a customer for life. (Now if only you could break back into the NYC market!)
Date: 2 years ago
Review №113
Rating: 1
The worst ever ,they are the worst owner operators, especially the wife ,rude treats customers and employees, like animals. I will never eat there again. Dont eat at this place.
Date: 2 years ago
Review №114
Rating: 4
Date: 2 years ago
Review №115
Rating: 5
Great vegetarian choices. Wonderful sourdough pizza.
Date: 2 years ago
Review №116
Rating: 5
Date: 2 years ago
Review №117
Rating: 3
Sandwich was good but potato soup was disgusting and Cinnabon was mediocre.
Date: 2 years ago
Review №118
Rating: 5
Date: 2 years ago
Review №119
Rating: 5
Date: 2 years ago
Review №120
Rating: 5
My wife and I have eaten here for many years. The food is always good/fresh and the employees are friendly. The same owners (husband and wife) have been here for 20 years or so and they too are nice. The place is always clean and we always see employees cleaning the cinnamon roll display, fountain station, and shelves. Food is ALWAYS good. We usually get the smoked turkey sandwich. The bread is always fresh and hot. Cinnamon rolls are good as well. Update. December 24, 2021. My wife and I are eating at this Schlotskys. Were watching employees wiping the floor baseboards as well as the wood paneling! How many restaurants have you seen this happen?
Date: 2 years ago
Review №121
Rating: 5
Date: 2 years ago
Review №122
Rating: 3
Bread was stale.
Date: 2 years ago
Review №123
Rating: 4
Date: 2 years ago
Review №124
Rating: 4
Date: 2 years ago
Review №125
Rating: 4
Last visit I strayed away from my consistent original and ate the avocado turkey Enjoyed a lot
Date: 2 years ago
Review №126
Rating: 5
Date: 2 years ago
Review №127
Rating: 5
Date: 2 years ago
Review №128
Rating: 5
Always outstanding service and meal , you can never go wrong with this great restaurant.
Date: 2 years ago
Review №129
Rating: 4
Date: 2 years ago
Review №130
Rating: 5
Nice clean restaurant with plenty of seating. The sandwiches are great. Friendly staff and always helpful. Definitely will return.
Date: 2 years ago
Review №131
Rating: 5
Great food, friendly service, and a decent gluten free selection that includes sandwiches and pizza. Fresh ingredients, reasonable prices, and endless dine-in soft drinks. We have become regulars at Schlotzsky s for the great food and service. When it s time for a quick bit and we run down the list of places they always top the list. They also offer takeaway service which is great for working lunches and more. Ample parking, handicap accessible, table and booth seating. And as mentioned, a good selection of gluten free options.
Date: 2 years ago
Review №132
Rating: 5
Great staff, fast service, very clean, and they make the sandwiches correctly:)
Date: 2 years ago
Review №133
Rating: 5
Date: 2 years ago
Review №134
Rating: 4
Date: 2 years ago
Review №135
Rating: 5
Like I won the lottery! Hands down the best customer service experience over the past year and a half. Eye contact, smiles and greetings from everyone on staff.
Date: 3 years ago
Review №136
Rating: 5
This particular scholarskis is run so well and kept so clean what a great place
Date: 3 years ago
Review №137
Rating: 5
Date: 3 years ago
Review №138
Rating: 5
Date: 3 years ago
Review №139
Rating: 5
Friendly employees and good service.
Date: 3 years ago
Review №140
Rating: 5
Love their food and service!!!!!
Date: 3 years ago
Review №141
Rating: 5
There store is clean and plenty of space to social distance. Their food is fresh, including the store brand chips were good. They had some relaxing mood music playing and tv as well. It made you want to stay and eat there.
Date: 3 years ago
Review №142
Rating: 5
Date: 3 years ago
Review №143
Rating: 4
Date: 3 years ago
Review №144
Rating: 4
Date: 3 years ago
Review №145
Rating: 4
Delicious food and tastes fresh
Date: 3 years ago
Review №146
Rating: 5
Date: 3 years ago
Review №147
Rating: 5
Date: 3 years ago
Review №148
Rating: 5
Date: 3 years ago
Review №149
Rating: 4
Great sandwiches something different
Date: 3 years ago
Review №150
Rating: 5
The sandwich and customer service was good at this location.
Date: 3 years ago
Review №151
Rating: 5
Great service, Very clean. Food Very good
Date: 3 years ago
Review №152
Rating: 5
Date: 3 years ago
Review №153
Rating: 5
Great experience The interior is beautiful, the staff is very kind. The food is good, great buns.
Date: 3 years ago
Review №154
Rating: 5
Date: 3 years ago
Review №155
Rating: 5
Date: 3 years ago
Review №156
Rating: 4
Date: 3 years ago
Review №157
Rating: 4
Date: 3 years ago
Review №158
Rating: 5
Date: 3 years ago
Review №159
Rating: 5
Date: 3 years ago
Review №160
Rating: 5
Love this place
Date: 3 years ago
Review №161
Rating: 5
Great clean place. Everyone is very friendly so your meal automatically taster sweeter. Love the roast beef with their famous buns.
Date: 3 years ago
Review №162
Rating: 5
Sammiches are so good.
Date: 3 years ago
Review №163
Rating: 5
Great!
Date: 3 years ago
Review №164
Rating: 5
Date: 3 years ago
Review №165
Rating: 5
Yummy yummy! They never disappoint!
Date: 3 years ago
Review №166
Rating: 5
Didnt go in my stepdad did. Mini cinnarolls were great for my little ones! They gobbled them up!
Date: 3 years ago
Review №167
Rating: 5
Best one by far!
Date: 3 years ago
Review №168
Rating: 5
Date: 3 years ago
Review №169
Rating: 5
Clean place. Food was fresh and hot. Great service.
Date: 3 years ago
Review №170
Rating: 5
Schlotzskys is one of my favorites and they still dont disappoint. Good as always.
Date: 3 years ago
Review №171
Rating: 5
Great sandwich always loved the original.
Date: 3 years ago
Review №172
Rating: 1
Came in for a bacon grilled cheese on a pretzel bun. The guy at register tells me they changed the menu 3 weeks ago and took it off but they can still make it. He went to the back to make sure and said yes they can definitely make it. It came out with their signature bread. I dont like the bread. The only reason I came in was specifically for the pretzel bun. So therefore, I did not get to eat any lunch today except for chips. 12.00 spent to carry it out in a bag and give it away. I told him if they cant make it I wont order. So he got my money and I did not get what I ordered. I wont be back to eat here since the menu has changed.
Date: 3 years ago
Review №173
Rating: 5
Great place for sandwiches and pizzas!
Date: 3 years ago
Review №174
Rating: 5
Schlotzskys is a great please to eat. The crew at this location is well trained, polite with great customer service. Highly recommend you visit.
Date: 3 years ago
Review №175
Rating: 5
Great food great vibe
Date: 3 years ago
Review №176
Rating: 4
Date: 3 years ago
Review №177
Rating: 5
Got the Cinnabon roll here and was exactly what I wanted.
Date: 3 years ago
Review №178
Rating: 5
Good as always. Fresh ingredients, awesome service!
Date: 3 years ago
Review №179
Rating: 5
Great Sandwiches, soups and dessert! Friendly service, nice location and clean establishment!
Date: 3 years ago
Review №180
Rating: 5
One of the best...
Date: 3 years ago
Review №181
Rating: 5
I love the food! Come here twice a month at least!
Date: 3 years ago
Review №182
Rating: 5
Date: 3 years ago
Review №183
Rating: 5
Delicious!!
Date: 3 years ago
Review №184
Rating: 5
Date: 3 years ago
Review №185
Rating: 5
Great sandwiches
Date: 3 years ago
Review №186
Rating: 5
Thank you Brian , Called today needed to order a catering order for hospital nurses called the Schlotzskys off University employee stated that no they could not do an order, she would have to call more employees in , called this location spoke to Brian was able to place the order over the phone was very very helpful, Thank you. He had no problem in helping and placing the order for me.
Date: 3 years ago
Review №187
Rating: 5
The food and service was superb
Date: 3 years ago
Review №188
Rating: 5
Date: 3 years ago
Review №189
Rating: 5
We miss Austin...
Date: 3 years ago
Review №190
Rating: 5
I placed a to go order. The staff was very polite, but most of all, I was AMAZED at how exceptionally CLEAN this restaurant is!
Date: 3 years ago
Review №191
Rating: 5
Date: 3 years ago
Review №192
Rating: 4
Im not a big sandwich person, but it is pretty good
Date: 3 years ago
Review №193
Rating: 5
Fantastic service and food. Always clean, and staff is nice. Recommend this store over the store on University.
Date: 3 years ago
Review №194
Rating: 5
Date: 3 years ago
Review №195
Rating: 5
Probably the best Schlotzskys in the Houston area. Food was hot fresh and delicious!! I would recommend this place to anyone that loves a Schlotszkys sandwich!
Date: 3 years ago
Review №196
Rating: 4
Date: 3 years ago
Review №197
Rating: 5
Clean place and friendly staff
Date: 3 years ago
Review №198
Rating: 5
Great
Date: 3 years ago
Review №199
Rating: 5
Wonderful as always!
Date: 3 years ago
Review №200
Rating: 5
Date: 3 years ago