Schlotzsky's

15287 Southwest Fwy, Sugar Land, TX 77478, United States

Schlotzsky's

About the Company

rating: 4.5

Welcome to Schlotzsky's Sugar Land - Williams Trace. We have expanded our menu beyond our delicious The Original sandwich. Come on by and try our sandwiches, pizzas, flatbreads, and salads. We offer great food the whole family will love.

Categories

  • Sandwich shop

Contact Information

Phone: +1 281-565-2867

Website: https://locations.schlotzskys.com/tx/sugar-land/15287-sw-freeway?utm_source=google&utm_medium=organic&utm_campaign=locations_partner

Address: 15287 Southwest Fwy, Sugar Land, TX 77478, United States

Working hours
  • Monday: 10 AM–9 PM
  • Tuesday: 10 AM–9 PM
  • Wednesday: 10 AM–9 PM
  • Thursday: 10 AM–9 PM
  • Friday: 10 AM–9 PM
  • Saturday: 10 AM–9 PM
  • Sunday: 10 AM–9 PM

Photos

Reviews

Review №1

Rating: 5

Date: 6 days ago

Review №2

Rating: 5

Schlotzskys on William Chase is the cleanest place of all all schlotzskys. I love their sandwiches

Date: 6 days ago

Review №3

Rating: 5

Best service of any Schlotzkys. Clean, friendly and great customer service.

Date: a week ago

Review №4

Rating: 5

Date: a week ago

Review №5

Rating: 1

I ordered a center of the roll as part of my order and I was given an old and stale cup of cinnamon center bits. I took it up to the counter and told them and the young man said the best he could do is try to heat it up in the microwave. It didnt help. He explained that all the center of the roll cups are done in the mornings and that is all. I was so disgusted and disappointed I just left the nasty cup of old and stale bread on the table and left. I really should have asked for a refund. $4.99+tax aint chump change these days. Shame on you Schlotzskys.

Date: a week ago

Review №6

Rating: 5

Date: 3 weeks ago

Review №7

Rating: 5

Sandwich was very good. It was fresh and made as I ordered it. The cookie was soft and tasted freshly made.

Date: a month ago

Review №8

Rating: 4

Date: a month ago

Review №9

Rating: 1

Schlotzskys is an absolute disaster. The food is consistently subpar, but the service is even worse. The management is completely incompetent and seems to have no interest in customer satisfaction. To make matters worse, Ive heard disturbing allegations about the owners stealing tip money from employees. This is not only unethical but also illegal. Its clear that this franchise has serious issues that need to be addressed. Avoid this place at all costs!

Date: a month ago

Review №10

Rating: 5

Date: a month ago

Review №11

Rating: 5

Date: 3 months ago

Review №12

Rating: 5

Date: 3 months ago

Review №13

Rating: 5

There are two locations in Sugarland, and by far this is much better. More cleaner, and just overall is more friendly, and the staff makes sure your taken care of. The food is by far better, very fresh. I highly recommend this one over the other location.

Date: 3 months ago

Review №14

Rating: 5

Date: 3 months ago

Review №15

Rating: 5

Date: 3 months ago

Review №16

Rating: 5

All locations need to learn from this store. The store is extremely clean! So darn clean I love it! The best customer service! The food is always fresh and tasty! The best location!

Date: 3 months ago

Review №17

Rating: 5

Great food and a great staff. We ve ordered food from here before and recently, several times in the last two weeks. From the flatbread pizzas, huge calzones, different sandwiches all delicious.

Date: 3 months ago

Review №18

Rating: 2

THIS STORE DOES NOT HONOR THE REWARD SYSTEM. Idk when that changed since I ve been coming here for years with no issues. But since y all don t honor the rewards system, that needs to be posted somewhere so people don t waste their time or gas coming here. On top of that, our order was wrong. We repeated it MULTIPLE times and the guy with the curly red hair said he didn t hear us say what we wanted on our sandwich. Listening is fundamental. But I think I m more upset that we wasted gas coming to a Schlotzsky s that does not honor the reward system. The guy actually said the manager doesn t want them doing it and hasn t wanted them to do it.

Date: 4 months ago

Review №19

Rating: 5

Everything was nice

Date: 4 months ago

Review №20

Rating: 5

Date: 5 months ago

Review №21

Rating: 1

something fishy..they dont give you a receipt....the very...tall guy....am not saying hes pocketing the money......but...

Date: 6 months ago

Review №22

Rating: 5

Date: 6 months ago

Review №23

Rating: 5

Date: 6 months ago

Review №24

Rating: 5

Date: 6 months ago

Review №25

Rating: 5

Date: 6 months ago

Review №26

Rating: 4

Date: 6 months ago

Review №27

Rating: 5

Excellent customer service, and really good food.

Date: 6 months ago

Review №28

Rating: 5

Sandwich was fresh and hot. Loved it.

Date: 8 months ago

Review №29

Rating: 5

Date: 9 months ago

Review №30

Rating: 5

This store should be THE model for ALL other stores. The food, service, and atmosphere are 2nd to none.

Date: 9 months ago

Review №31

Rating: 5

The French dip sandwich! Never seen a sourdough bun like theirs before & its really good.

Date: 9 months ago

Review №32

Rating: 5

Date: 10 months ago

Review №33

Rating: 5

Date: 10 months ago

Review №34

Rating: 4

Friendly service and great food. I always get the turkey bacon club on jalapenos bread,always good.

Date: 11 months ago

Review №35

Rating: 4

Date: 11 months ago

Review №36

Rating: 5

Date: 11 months ago

Review №37

Rating: 5

Its always delicious! The pizza & the sandwich.

Date: 11 months ago

Review №38

Rating: 5

I have visited this place on several occasions and laverda. Sevuire visiting him The food here is very good

Date: 11 months ago

Review №39

Rating: 5

Date: 11 months ago

Review №40

Rating: 5

Date: a year ago

Review №41

Rating: 5

Date: a year ago

Review №42

Rating: 4

Food was good and dining area is clean but the price you pay here for a family of 4 is about $10 higher then other locations nearby.

Date: a year ago

Review №43

Rating: 5

Date: a year ago

Review №44

Rating: 5

Most professionally operated fast food operation and specific location in the greater Houston area. The food is always spot on; the service is unmatched; and management hires the best people.

Date: a year ago

Review №45

Rating: 5

Date: a year ago

Review №46

Rating: 4

Date: a year ago

Review №47

Rating: 5

Great place. Outstanding service and healthy turkey sandwiches

Date: a year ago

Review №48

Rating: 5

Good sandwich , a little pricey though

Date: a year ago

Review №49

Rating: 4

I mean who doesnt like a good sandwich

Date: a year ago

Review №50

Rating: 5

Very nice and clean. Everyone was very helpful and attentive to our questions.

Date: a year ago

Review №51

Rating: 5

Date: a year ago

Review №52

Rating: 5

Avocado Turkey bcc was good m

Date: a year ago

Review №53

Rating: 5

This location is always clean and the counter is ready and polite.

Date: a year ago

Review №54

Rating: 5

This is the best Schlotzkys Ive ever been! The music is amazing! Super clean, respectful employees, great delicious food. Stop at this place, you wont regret it!

Date: a year ago

Review №55

Rating: 2

Children waiting on you and dont provide good customer service told them of two problems They said okay and didnt even tell anyone. Never got a receipt cinnamon roll heated up where it burned my thumbs and the frosting was liquidized. Ask for extra mayonnaise on my sandwich and they had it hot like it from a microwave and there seem like there is no mayonnaise only oil on it. You think a franchise could get everything correct.

Date: a year ago

Review №56

Rating: 5

They put plenty of meat on the Sandwich

Date: a year ago

Review №57

Rating: 1

Bad customer service.

Date: a year ago

Review №58

Rating: 2

I came here for the cinnamon roll/Cinnabon part of the store because I was trying to avoid going in the mall. The cinnamon roll was dry (even after warming up and adding more frosting). It seemed like it was a day or two old. Go elsewhere if you want a Cinnabon.

Date: a year ago

Review №59

Rating: 5

Date: a year ago

Review №60

Rating: 5

So fresh and good. Clean restaurant and bathrooms! Love this place!

Date: a year ago

Review №61

Rating: 5

Date: a year ago

Review №62

Rating: 4

Would be 5 stars, but its in a very awkward location. Very friendly staff, very helpful and the place is spotless. It is a really nice Schlotzkys. Food

Date: a year ago

Review №63

Rating: 5

Date: a year ago

Review №64

Rating: 5

Date: a year ago

Review №65

Rating: 4

Date: a year ago

Review №66

Rating: 5

Good cinnamon rolls, vibes and everything else is supa clean.

Date: a year ago

Review №67

Rating: 4

Schlotzskys is always a great place to eat at with so many great options ! Loving Schlotzskys since the 70s ! Parking: Plenty of spaces to park at Kid-friendliness: Always a place to bring the kids ! Wheelchair accessibility: Wheelchair friendly place

Date: a year ago

Review №68

Rating: 3

Nice and clean dining area. My order was correct and didnt take long. Customer service sucked so wont be back.

Date: a year ago

Review №69

Rating: 4

It was ok but not the quality of other locations

Date: a year ago

Review №70

Rating: 5

Date: a year ago

Review №71

Rating: 3

Date: a year ago

Review №72

Rating: 5

Great vegetarian sandwich Awesome very clean and was properly cleaned

Date: a year ago

Review №73

Rating: 3

Experience as expected. Friendly service and reasonable prices.

Date: a year ago

Review №74

Rating: 5

Service was great. Friendly & respectful employees. Fast service even though food made on the spot. Food is very well made and melt-in-your-mouth good. Highly recommend the sugar cookies & fudge brownies. Theyre warm, soft and perfectly baked. Even soft second day. And you can never go wrong with a Schlotzkys Original. Wheelchair accessibility: Not really easy access.

Date: a year ago

Review №75

Rating: 4

Cinnabon and cookies! Yeah the other stuff is good too.

Date: a year ago

Review №76

Rating: 2

Date: a year ago

Review №77

Rating: 4

Date: a year ago

Review №78

Rating: 5

Date: a year ago

Review №79

Rating: 4

Pretty decent eventhough it was full I was able to go in and out pretty quickly

Date: a year ago

Review №80

Rating: 5

Place is always clean and the food perfectly prepared. Owners clearly care and are very responsive to customers as is the staff.

Date: a year ago

Review №81

Rating: 3

Messed up my order and said they would replace it but still haven t

Date: a year ago

Review №82

Rating: 5

Great sandwich and Cinnabon for dessert! Great service and atmosphere! I will be back!

Date: a year ago

Review №83

Rating: 5

This location is well run. The staff is friendly and the dining area is always clean.

Date: a year ago

Review №84

Rating: 5

OMG my mind was blown away by how this Schlotzskys looked! Because it was so clean, the dining area and bathroom (clean sink, soap dispenser , urinal and toilet) and workers in the front and back were working hard, clean and had great work ethics. IMO this should be the gold standard for fat food, fast casual dining experience in the USA. The people working here deserve a raise and better benefits ASAP! The food tasted great and the veggies and meat were fresh. Vegetarian options: Lots of veggies options for sandwiches, salad, pizza etc . Great place for vegetarians or people who are Hindu or Muslim

Date: a year ago

Review №85

Rating: 4

They were very polite I enjoyed the food as well

Date: a year ago

Review №86

Rating: 4

Date: a year ago

Review №87

Rating: 5

Popular restaurant in Sugar Land at lunch hours. Employees are busy and yet service quality remains outstanding. Great relaxing ambience with TV playing sport channel and classical music in the background.

Date: a year ago

Review №88

Rating: 5

Date: 2 years ago

Review №89

Rating: 5

Love the pastrami rueben. Good service

Date: 2 years ago

Review №90

Rating: 5

Love this location! There food is super consistent.

Date: 2 years ago

Review №91

Rating: 1

Poor customer service on the part of the people making the sandwich. They made my order wrong and then wanted to laugh when I asked them to correct it

Date: 2 years ago

Review №92

Rating: 5

Clean with a friendly staff! The food is awesome. I love this place.

Date: 2 years ago

Review №93

Rating: 5

Was there last Friday around 11:45 and had the best experience with such a friendly and helpful cashier and she was so courteous when she brought my order to me outside for curbside delivery. :) :) :)

Date: 2 years ago

Review №94

Rating: 5

Always quality sandwiches

Date: 2 years ago

Review №95

Rating: 1

Date: 2 years ago

Review №96

Rating: 1

I was here today Tuesday 08/09/22 and bought very over priced16 minibons cinnapack for $46 i looked up cinnabon website it says 15 minibon cinnapack$18.99 if i knew this earlier i would have doordashed it i did go back to return it but they didnt ! I really want to show them the price but phone signals weren t working anyways i really don t understand this why do you charge double? I really couldn t afford $46 minibons but oh well i took it home with heavy heart

Date: 2 years ago

Review №97

Rating: 5

Very good. Hadnt eaten one in a while so it was a treat. Big original fan. Clean good service

Date: 2 years ago

Review №98

Rating: 5

This restaurant is always so clean!!

Date: 2 years ago

Review №99

Rating: 5

Date: 2 years ago

Review №100

Rating: 5

Employees was nice and professional. The place was clean. The food was delicious.

Date: 2 years ago

Review №101

Rating: 2

Want too hungry so I ordered a veggie sandwich. The bread and was nice and crispy and the cheese (was it cheese) added some needed saltiness. But the only veggies were lettuce & tomato. I expected more, like the variety one would get at Subway. Quite disappointing.

Date: 2 years ago

Review №102

Rating: 5

Pretty busy on the weekends love the aroma of fresh baked goods staff keeps restaurant looking good and very clean!

Date: 2 years ago

Review №103

Rating: 5

Date: 2 years ago

Review №104

Rating: 5

Very good soup and sandwiches. Staff is always super friendly.

Date: 2 years ago

Review №105

Rating: 5

Date: 2 years ago

Review №106

Rating: 5

Delicious food. Friendly staff. Love

Date: 2 years ago

Review №107

Rating: 5

Great food

Date: 2 years ago

Review №108

Rating: 5

Date: 2 years ago

Review №109

Rating: 5

Nice place,nice food.love to visit again

Date: 2 years ago

Review №110

Rating: 5

Best franchise in Fort Bend

Date: 2 years ago

Review №111

Rating: 5

This is by far the best schlotzskys Ive ever eaten in. Always fresh, hot and amazing, the service is wonderful! If you go at lunch time be ready for a wait theyre busy!

Date: 2 years ago

Review №112

Rating: 5

While I usually frequent the location on University Blvd., I recently dropped in, and it appeared that the location had lost power and was not open. I quickly opened up my Google Maps to locate a closer store and discovered the store located in the First Colony Commons. And, I have to say, I m quite glad I did. I have frequented the University Blvd. for quite a while, but must honestly say that the quality of the food has steadily gone down in the past several months. I was first introduced to the brand way back in the 70s in the Austin/San Marcos area when I was quite young. I guess you could say I was hooked from a very young age. I even frequented the chains NYC location on 6th Ave/Ave. of The Americas when they attempted to break into the very tough NYC sandwich market. (As much as I love Schlotzsky s, it s kinda hard to beat a real pastrami on rye from Katz s or Carnegie Deli. Anyway, I digress. To get to my point, while I ate at the University Blvd. location, I m glad that fate intervened that day and brought me to the First Commons location. While it might be what I d consider NY table seating (a little cramped for my comfort, it s all made up in the far fresher food, impeccable cleanliness, friendliness of the staff and the quick expediting of the food. All in all, kudos to ALL management, from those who run each shift to the GM as well as the DM. You ve still got a customer for life. (Now if only you could break back into the NYC market!)

Date: 2 years ago

Review №113

Rating: 1

The worst ever ,they are the worst owner operators, especially the wife ,rude treats customers and employees, like animals. I will never eat there again. Dont eat at this place.

Date: 2 years ago

Review №114

Rating: 4

Date: 2 years ago

Review №115

Rating: 5

Great vegetarian choices. Wonderful sourdough pizza.

Date: 2 years ago

Review №116

Rating: 5

Date: 2 years ago

Review №117

Rating: 3

Sandwich was good but potato soup was disgusting and Cinnabon was mediocre.

Date: 2 years ago

Review №118

Rating: 5

Date: 2 years ago

Review №119

Rating: 5

Date: 2 years ago

Review №120

Rating: 5

My wife and I have eaten here for many years. The food is always good/fresh and the employees are friendly. The same owners (husband and wife) have been here for 20 years or so and they too are nice. The place is always clean and we always see employees cleaning the cinnamon roll display, fountain station, and shelves. Food is ALWAYS good. We usually get the smoked turkey sandwich. The bread is always fresh and hot. Cinnamon rolls are good as well. Update. December 24, 2021. My wife and I are eating at this Schlotskys. Were watching employees wiping the floor baseboards as well as the wood paneling! How many restaurants have you seen this happen?

Date: 2 years ago

Review №121

Rating: 5

Date: 2 years ago

Review №122

Rating: 3

Bread was stale.

Date: 2 years ago

Review №123

Rating: 4

Date: 2 years ago

Review №124

Rating: 4

Date: 2 years ago

Review №125

Rating: 4

Last visit I strayed away from my consistent original and ate the avocado turkey Enjoyed a lot

Date: 2 years ago

Review №126

Rating: 5

Date: 2 years ago

Review №127

Rating: 5

Date: 2 years ago

Review №128

Rating: 5

Always outstanding service and meal , you can never go wrong with this great restaurant.

Date: 2 years ago

Review №129

Rating: 4

Date: 2 years ago

Review №130

Rating: 5

Nice clean restaurant with plenty of seating. The sandwiches are great. Friendly staff and always helpful. Definitely will return.

Date: 2 years ago

Review №131

Rating: 5

Great food, friendly service, and a decent gluten free selection that includes sandwiches and pizza. Fresh ingredients, reasonable prices, and endless dine-in soft drinks. We have become regulars at Schlotzsky s for the great food and service. When it s time for a quick bit and we run down the list of places they always top the list. They also offer takeaway service which is great for working lunches and more. Ample parking, handicap accessible, table and booth seating. And as mentioned, a good selection of gluten free options.

Date: 2 years ago

Review №132

Rating: 5

Great staff, fast service, very clean, and they make the sandwiches correctly:)

Date: 2 years ago

Review №133

Rating: 5

Date: 2 years ago

Review №134

Rating: 4

Date: 2 years ago

Review №135

Rating: 5

Like I won the lottery! Hands down the best customer service experience over the past year and a half. Eye contact, smiles and greetings from everyone on staff.

Date: 3 years ago

Review №136

Rating: 5

This particular scholarskis is run so well and kept so clean what a great place

Date: 3 years ago

Review №137

Rating: 5

Date: 3 years ago

Review №138

Rating: 5

Date: 3 years ago

Review №139

Rating: 5

Friendly employees and good service.

Date: 3 years ago

Review №140

Rating: 5

Love their food and service!!!!!

Date: 3 years ago

Review №141

Rating: 5

There store is clean and plenty of space to social distance. Their food is fresh, including the store brand chips were good. They had some relaxing mood music playing and tv as well. It made you want to stay and eat there.

Date: 3 years ago

Review №142

Rating: 5

Date: 3 years ago

Review №143

Rating: 4

Date: 3 years ago

Review №144

Rating: 4

Date: 3 years ago

Review №145

Rating: 4

Delicious food and tastes fresh

Date: 3 years ago

Review №146

Rating: 5

Date: 3 years ago

Review №147

Rating: 5

Date: 3 years ago

Review №148

Rating: 5

Date: 3 years ago

Review №149

Rating: 4

Great sandwiches something different

Date: 3 years ago

Review №150

Rating: 5

The sandwich and customer service was good at this location.

Date: 3 years ago

Review №151

Rating: 5

Great service, Very clean. Food Very good

Date: 3 years ago

Review №152

Rating: 5

Date: 3 years ago

Review №153

Rating: 5

Great experience The interior is beautiful, the staff is very kind. The food is good, great buns.

Date: 3 years ago

Review №154

Rating: 5

Date: 3 years ago

Review №155

Rating: 5

Date: 3 years ago

Review №156

Rating: 4

Date: 3 years ago

Review №157

Rating: 4

Date: 3 years ago

Review №158

Rating: 5

Date: 3 years ago

Review №159

Rating: 5

Date: 3 years ago

Review №160

Rating: 5

Love this place

Date: 3 years ago

Review №161

Rating: 5

Great clean place. Everyone is very friendly so your meal automatically taster sweeter. Love the roast beef with their famous buns.

Date: 3 years ago

Review №162

Rating: 5

Sammiches are so good.

Date: 3 years ago

Review №163

Rating: 5

Great!

Date: 3 years ago

Review №164

Rating: 5

Date: 3 years ago

Review №165

Rating: 5

Yummy yummy! They never disappoint!

Date: 3 years ago

Review №166

Rating: 5

Didnt go in my stepdad did. Mini cinnarolls were great for my little ones! They gobbled them up!

Date: 3 years ago

Review №167

Rating: 5

Best one by far!

Date: 3 years ago

Review №168

Rating: 5

Date: 3 years ago

Review №169

Rating: 5

Clean place. Food was fresh and hot. Great service.

Date: 3 years ago

Review №170

Rating: 5

Schlotzskys is one of my favorites and they still dont disappoint. Good as always.

Date: 3 years ago

Review №171

Rating: 5

Great sandwich always loved the original.

Date: 3 years ago

Review №172

Rating: 1

Came in for a bacon grilled cheese on a pretzel bun. The guy at register tells me they changed the menu 3 weeks ago and took it off but they can still make it. He went to the back to make sure and said yes they can definitely make it. It came out with their signature bread. I dont like the bread. The only reason I came in was specifically for the pretzel bun. So therefore, I did not get to eat any lunch today except for chips. 12.00 spent to carry it out in a bag and give it away. I told him if they cant make it I wont order. So he got my money and I did not get what I ordered. I wont be back to eat here since the menu has changed.

Date: 3 years ago

Review №173

Rating: 5

Great place for sandwiches and pizzas!

Date: 3 years ago

Review №174

Rating: 5

Schlotzskys is a great please to eat. The crew at this location is well trained, polite with great customer service. Highly recommend you visit.

Date: 3 years ago

Review №175

Rating: 5

Great food great vibe

Date: 3 years ago

Review №176

Rating: 4

Date: 3 years ago

Review №177

Rating: 5

Got the Cinnabon roll here and was exactly what I wanted.

Date: 3 years ago

Review №178

Rating: 5

Good as always. Fresh ingredients, awesome service!

Date: 3 years ago

Review №179

Rating: 5

Great Sandwiches, soups and dessert! Friendly service, nice location and clean establishment!

Date: 3 years ago

Review №180

Rating: 5

One of the best...

Date: 3 years ago

Review №181

Rating: 5

I love the food! Come here twice a month at least!

Date: 3 years ago

Review №182

Rating: 5

Date: 3 years ago

Review №183

Rating: 5

Delicious!!

Date: 3 years ago

Review №184

Rating: 5

Date: 3 years ago

Review №185

Rating: 5

Great sandwiches

Date: 3 years ago

Review №186

Rating: 5

Thank you Brian , Called today needed to order a catering order for hospital nurses called the Schlotzskys off University employee stated that no they could not do an order, she would have to call more employees in , called this location spoke to Brian was able to place the order over the phone was very very helpful, Thank you. He had no problem in helping and placing the order for me.

Date: 3 years ago

Review №187

Rating: 5

The food and service was superb

Date: 3 years ago

Review №188

Rating: 5

Date: 3 years ago

Review №189

Rating: 5

We miss Austin...

Date: 3 years ago

Review №190

Rating: 5

I placed a to go order. The staff was very polite, but most of all, I was AMAZED at how exceptionally CLEAN this restaurant is!

Date: 3 years ago

Review №191

Rating: 5

Date: 3 years ago

Review №192

Rating: 4

Im not a big sandwich person, but it is pretty good

Date: 3 years ago

Review №193

Rating: 5

Fantastic service and food. Always clean, and staff is nice. Recommend this store over the store on University.

Date: 3 years ago

Review №194

Rating: 5

Date: 3 years ago

Review №195

Rating: 5

Probably the best Schlotzskys in the Houston area. Food was hot fresh and delicious!! I would recommend this place to anyone that loves a Schlotszkys sandwich!

Date: 3 years ago

Review №196

Rating: 4

Date: 3 years ago

Review №197

Rating: 5

Clean place and friendly staff

Date: 3 years ago

Review №198

Rating: 5

Great

Date: 3 years ago

Review №199

Rating: 5

Wonderful as always!

Date: 3 years ago

Review №200

Rating: 5

Date: 3 years ago