Whiteflash

2150 Town Square Pl #330, Sugar Land, TX 77479, United States

Whiteflash

About the Company

rating: 4.9

Whiteflash is an ultra-modern diamond and bridal jewelry retailer specializing in precision cut diamonds and designer engagement rings from the top name brands, and a perennial BBB Awards Winner. In addition to our own in-house and internationally acclaimed A CUT ABOVE® natural diamonds, our Precision Lab brand features the finest in lab grown diamonds. Hailed as “Lord of the Online Rings” by the prestigious Kiplinger’s Magazine, Whiteflash serves clients around the USA, Europe, Asia and Australia, as well as local customers in our showroom in Sugar Land Town Square, just 15 minutes Southwest of Houston’s famed Galleria Shopping Center. We offer 24/7 online chat and text support.

Categories

  • Jeweler
  • Diamond dealer
  • Jewelry designer
  • Jewelry store

Contact Information

Phone: +1 877-612-6770

Website: http://www.whiteflash.com/

Address: 2150 Town Square Pl #330, Sugar Land, TX 77479, United States

Working hours
  • Sunday: Closed
  • Monday: 10 AM–5 PM
  • Tuesday: 10 AM–5 PM
  • Wednesday: 10 AM–5 PM
  • Thursday: 10 AM–5 PM
  • Friday: 10 AM–5 PM
  • Saturday: Closed

Photos

Reviews

Review №1

Rating: 5

Becca from Whiteflash was extremely helpful with my engagement ring purchase. She made sure the order was processed quickly and it was properly received. Her customer service was fantastic. My fiance loved the ring, and I like how easy the process was at Whiteflash and how much information about each diamond they share with you. I felt very confident purchasing from them and would recommend people consider Whiteflash for diamond ring needs.

Date: a week ago

Review №2

Rating: 5

I shopped for an engagement ring at three well-known brick and mortar jewelry stores and could not find the quality or style I wanted. Initially I was uneasy making such a large purchase over the internet. But after starting the process with Michelle Adams I was convinced Whiteflash was the way to go. This was the most enjoyable, educational, satisfying and fun buying experience I have ever had for any kind of product! Michelle was so patient, answering questions and showing me options over a several month period. She was completely professional and 100% responsive. The best part the stone and ring are mind blowing and my fiancé absolutely loves it! I could not recommend this company more highly.

Date: a week ago

Review №3

Rating: 5

The ring is beautiful! My fiancée and I spent hours talking about what she did and didnt want, but it was ultimately up to me to make the selection. I looked at several online options, and WhiteFlash seemed like the best reviewed. I started an online chat and Becca was very helpful. She offered to call me to talk through it. I was afraid of having my number sold, but that didnt happen, just a real conversation with a real human. I ended up getting a 3-stone platinum band with two 0.25 ct ACA stones pre selected, and chose my own ACA center. Shipping was fast, and only had a 1-day delay, which I was notified about a few days in advance. Every one of those rocks is incredibly sparkly! Even the box it comes in is pretty! If youre thinking about buying an e-ring, I highly recommend Becca at WhiteFlash!

Date: 2 weeks ago

Review №4

Rating: 5

Brittany is amazing! So helpful, patient, and kind throughout this entire process of ring shopping. Highly recommend!

Date: 2 weeks ago

Review №5

Rating: 5

Good service came with my friends wedding needs. The lady was very helpful

Date: 3 weeks ago

Review №6

Rating: 5

The entire experience was wonderful! Liza was incredibly helpful throughout the entire process. She helped sift through many options and provided some great recommendations based on what I had already added to my wish list, including sending extra photos of rings I was particularly interested in. I had a short timeline and she worked with me to ensure I would get the ring on time. Not only that, They set a diamond of my own and provided some small customization to the setting to make it really special, even with the tight timeline. The proposal went amazing and I couldnt be happier!

Date: 3 weeks ago

Review №7

Rating: 5

Very happy with the beautiful ACA diamond I got from Whiteflash for my engagement ring and Becca was exceptional in helping me through the whole process. Coming back for the wedding band and earrings very soon. Highly recommend white flash!!!

Date: a month ago

Review №8

Rating: 5

Fantastic customer service! I highly recommended if you are looking for a quality engagement and wedding ring!

Date: a month ago

Review №9

Rating: 5

Got my wifes engagement ring from them. I was skeptical about online shopping for an engagement ring but it turned out to be an amazing experience. They are very fast, very considerate. I had to get the ring resized as well, that was as smooth a process as it gets. Highly recommend!

Date: a month ago

Review №10

Rating: 5

I recently had the pleasure of working with Brittany Godin to design a unique engagement ring, and I couldnt be more impressed with the service I received. From the very beginning, Brittany was attentive, professional, and genuinely invested in making sure the ring was everything I envisioned and more. She even communicated when she was going on vacation - and provided contact information for others who could help me while she was out of the office.) Her expertise and creativity were evident throughout the entire process. She patiently guided me through each step, offering insightful suggestions and truly listening to what I wanted. What stood out most was her dedication to ensuring every detail was perfect. She kept me updated with regular follow-ups and was always quick to respond to any questions or concerns I had. The final product exceeded all expectations a beautifully crafted ring that perfectly captures the sentiment and vision I had in mind. I m incredibly grateful for Brittanys outstanding service and would highly recommend her to anyone looking for a memorable and personalized jewelry experience. Thank you, Brittany], for making this special moment even more extraordinary!

Date: a month ago

Review №11

Rating: 5

Did a lot of research before selecting Whiteflash. Couldn t be happier with the ring, the great advice from Brittany, prompt responses, wonderful shipping / handling, and extra care to get the ring resized quickly.

Date: a month ago

Review №12

Rating: 5

My experience at WhiteFlash was tremendous! I worked with Liza and meticulously worked out every detail of the ring to create something magnificent! After my initial appointment at WhiteFlash, I knew that this was where I was going to proceed with my purchase. Liza ensured I was informed by answering all of my questions, the appointment was very personal, Liza walked me through every step along the way. Liza made sure that the diamond and setting checked all of my boxes. I truly recommend WhiteFlash to anyone!

Date: a month ago

Review №13

Rating: 5

Becca was a great help in finding the perfect ring. She worked hard so that I could be satisfied and I appreciate it.

Date: a month ago

Review №14

Rating: 5

Such an awesome experience with Whiteflash! Liza and her team were really easy to work with and did such an amazing job helping us find the right setting for my fiancée s engagement ring and our wedding bands. They provided multiple CAD drawings for custom designs we were thinking of getting. All of which were very detailed and beautiful. Thank you so much Liza and the whiteflash team!

Date: a month ago

Review №15

Rating: 5

Date: a month ago

Review №16

Rating: 5

I purchased diamond earrings as Christmas present for my wife last year and I couldn t have been happier with my experience. I procrastinated and ended up stressed about getting something in time for Christmas, but my rep, Becca, was amazing. After I made the purchase (at what I think was a great price), it looked like the shipping option I chose might not get them to me it in time. Becca stepped in and gave me overnight shipping at no charge to make certain that I had them in time. Once they arrived, both me and my wife were stunned with their beauty and quality. I was initially pretty skeptical about buying diamonds online, but I will certainly buy from Whiteflash again.

Date: a month ago

Review №17

Rating: 5

I had the absolute BEST experience buying a diamond, engagement, and wedding rings at Whiteflash! I ordered my diamond online (super easy process) and then went into the store to select my rings. I worked with Michelle in the store; she couldnt have been more personable or helpful without being pushy. She is extremely knowledgeable and went above and beyond to ensure that I was happy with my purchase and experience. Thanks to Michelle and the way they do business at Whiteflash, I will definitely be a repeat customer. Im already considering my next purchase!

Date: a month ago

Review №18

Rating: 5

Extremely happy with my purchase. Thanks Brittany for helping me throughout the whole process.

Date: a month ago

Review №19

Rating: 5

Great Customer Service, beautiful jewelry, smooth processing,

Date: a month ago

Review №20

Rating: 5

Have purchased several items from Whiteflash over the years and referred friends as well! Beautiful results and happy wife each time. Thank you Brittany for your assistance!

Date: 2 months ago

Review №21

Rating: 5

It was so easy to purchase a beautiful engagement ring from Whiteflash. Becca Eastman made everything so easy and her suggestions and recommendations were spot on. I would not hesitate to purchase from Whiteflash again!

Date: 2 months ago

Review №22

Rating: 5

Liza was wonderful. After shopping around a few other jewelers we came into Whiteflash and were blown away. Can t recommend enough

Date: 2 months ago

Review №23

Rating: 5

Pricescope brought me to Whiteflash many years ago, and I had a great experience with Whiteflash. I purchased a 1.0 ct diamond stone and later upgraded to 1.5 ct. Whiteflash also made a custom engagement ring for me and other diamond rings as well. Recently I purchased a diamond ring that is gorgeous and sparkles beautifully. Each item exceeded all my expectations. Brittany was excellent and professional to work with and also the staff as well. Overall I couldn t be happier with my experience! If you need a diamond or other jewelry this website is a great source, and they have excellent customer service/care.

Date: 2 months ago

Review №24

Rating: 5

Good company and my consultant Brittany Godin was a big help to my purchase. I would recommend.

Date: 2 months ago

Review №25

Rating: 5

Not all online shopping experiences are great but I have to say Whiteflash impressed me. I started shopping for a diamond ring several months ago with the help of Becca at Whiteflash. She is an extremely knowledgeable and a certified GIA expert. She helped me find the perfect diamonds for the setting and sent numerous photos and videos before I made my choices. Honestly, I have never been given this kind of attention virtually. The finished product exceeded my expectations and the ring is stunning. Thank you Becca for making this such a great experience!

Date: 2 months ago

Review №26

Rating: 5

After my 3rd transaction with Whiteflash, I can definitely recommend these guys. Customer service is very smooth and team is very knowledgeable. Especially, kudos to Rebecca! Her help in selecting the best diamonds was great! Don t look for anywhere else

Date: 2 months ago

Review №27

Rating: 5

I bought a custom setting and a beautiful diamond to make the perfect engagement ring for my Fiancée. She loved it! The customer service was outstanding and I highly recommend buying with Whiteflash!

Date: 3 months ago

Review №28

Rating: 5

Whiteflash well and truly offer the best customer service that I have ever experienced in the jewelery world - but most importantly, their ACA diamonds are the very best! Now owning my second ACA (an upgrade), I receive regular compliments on the stone and selecting it was an absolute pleasure with the very capable help of Becca. She wasnt only extremely knowledgeable, but also exceptionally service orientated and helped all along, patiently answering questions, comparing stones, sending pictures and videos. The result is an incredible engagement ring that I wear with pride and joy. I have already been recommending Becca and Whiteflash to friends and am sure it is only a matter of time before I am will be back as a customer.

Date: 3 months ago

Review №29

Rating: 5

I purchased diamond stud earrings from Whiteflash and couldnt have asked for a better experience. My sales consultant, Brittany was so helpful in answering my questions. It was easy to see what I was purchasing on-line especially with the detailed diamond reports and videos. I was a bit nervous having an expensive purchase sent through Fed-Ex but everything was great. The packaging was great and the studs were esquisite.

Date: 3 months ago

Review №30

Rating: 5

Whiteflash has a large selection of high quality diamonds at competitive prices and super helpful customer service. The rep I talked to, Michelle, was very responsive and patient with my questions the whole time I was shopping for diamonds at Whiteflash. There were so many options but, with her help, I narrowed down my choices and ended up getting a great stone. And, she followed up with me after my purchase (within the return window, which was very appreciated) to make sure I was happy. Ill definitely go to Whiteflash again for any loose diamond/diamond jewelry purchases!

Date: 4 months ago

Review №31

Rating: 5

Fantastic service and finished ring, my partner loved it. I have picked a stone and a ring separately on the website and then was helped by Whiteflash staff through the entire process. Special thanks to Becca and America for all their help!

Date: 4 months ago

Review №32

Rating: 5

I recently bought an engagement ring from white flash, and like most men (I think) I had very minimal knowledge to the whole process.. Liza offered excellent customer service, the whole process she kept me informed and made sure all my questions were addressed with expertise knowledge and in a timely manner. The process from picking a stone, to ring was so smooth thanks to the Whiteflash team. I really felt like a valued customer here and Im glad Whiteflash helped me make the next step in my relationship.

Date: 4 months ago

Review №33

Rating: 5

So far have been working with Becca E. She is a cut above in her knowledge and assistance. She has been understanding and patient during this process. I appreciate her help and am excited for completion of my order.

Date: 4 months ago

Review №34

Rating: 5

I purchased my engagement ring over 10 years ago from Whiteflash and came back for a set of diamond earrings and necklace. They have such a large inventory that it was easy to select exactly the right stones and stay in budget. Also, their team is easy to talk to and more helpful than anyone working in a jewelry store. I worked with Liza who helped me understand how to go about selecting everything and had great advice on selecting diamonds.

Date: 4 months ago

Review №35

Rating: 5

After searching many sites for an engagement ring/wedding ring set , I settled on Whiteflash. From the beginning the customer service was wonderful. The process of choosing the rings was easy and the person assisting me, Becca Eastman, was patient and explained the different settings, type of metals, sizes and type of diamond that worked best for my selection. Once the selection was chosen, Ms. Eastman continued to keep me informed of the progress of the order and later the shipping. When the rings arrived, I was pleasantly surprised with the quality and beauty of the set. The presentation box was also very pleasing. My wife was ecstatic about the set and has received many compliments about them. I would highly recommend using Whiteflash to anyone in search of quality jewelry.

Date: 4 months ago

Review №36

Rating: 5

Repeat customer

Date: 4 months ago

Review №37

Rating: 5

Shopped online, got amazing support and service. Thanks Brittany!

Date: 4 months ago

Review №38

Rating: 5

Great experience with Whiteflash and special thanks to Becca for her support during the entire process.

Date: 4 months ago

Review №39

Rating: 5

Its been 10 years since I first purchased my engagement ring from Whiteflash. When I called to buy an anniversary ring, they were amazing help and found me exactly what I was looking for. The service is seriously top-notch and you always get incredible looking pieces. I will be getting more in the future, thank you!

Date: 4 months ago

Review №40

Rating: 5

Beautiful oval diamond engagement ring, shipped super fast (had it in hand in ~ 10 days). Shipped to the store in Sugarland. Shopped all the big and small online stores for lab grown diamonds and White flash had some of the most competitive prices. Liza took care of me at first but multiple staff members were very communicative and helpful.

Date: 4 months ago

Review №41

Rating: 5

I never expected to love my diamonds in my new ring this much-they are perfect and exquisite . There are several things that make Whiteflash unique. From the beginning their website was easy for my husband to navigate-he felt like he got accurate info and descriptions. When we flew to Houston to see the ones he had chosen , Brittany the gemologist who helped us had them ready for us to view and provided specifics about each of them yet let us choose. Prior to our visit I talked with her about what type setting I was looking for and what I didn t like she really listened because after we chose the diamond she was able to help design the exact setting I had described . She went the extra mile by checking with her existing design companies to see if they were able to make the ring with the center stone and side baguette diamonds or if they would do it in house at Whiteflash. She was patient and she shared her expertise without being pushy. It was such a pleasant experience. I didn t know much about diamonds in general but after my Whiteflash ring arrived I was amazed the brightness and shine is unbelievable I am convinced that the way they cut their exquisite stones is what sets them apart . My diamond has been cut and set to show off all of its beautiful brilliance . I love it ! And feel lucky that my husband chose Whiteflash they are the best and our experience was wonderful from beginning to end .

Date: 4 months ago

Review №42

Rating: 5

Becca Eastman did an amazing job!! Best customer service and can t recommend Whiteflash enough.

Date: 5 months ago

Review №43

Rating: 5

Liza in Sugarland is outstanding at what she does I was able to get the ring of my wifes dreams and the quality is second to none thanks again Liza you are my go to for jewelry from hear on out

Date: 5 months ago

Review №44

Rating: 5

Working with and buying my fiancés engagement ring from Whiteflash was a fantastic experience. As soon as I showed I was interested in buying a ring I was assigned a diamond consultant. Michelle was knowledgable, but not pushy and helped the whole process run very smooth. The end result was perfect and when I popped the big question on a gondola in Venice, the ring I bought at Whiteflash was the perfect finishing touch. I will soon be back to Whiteflash get my wife-to-bes wedding ring and know it will be a great experience.

Date: 5 months ago

Review №45

Rating: 5

The sales rep was helpful and friendly. They were willing and able to resolve issues efficiently and quickly.

Date: 5 months ago

Review №46

Rating: 5

This place is truly awesome in terms of customer service, finding the right diamond and/or ring, and prices that make sense. First customer service is phenomenal I asked if a specific date is possible and they delivered as asked for and communicated with progress the whole way, they really have an unbeatable trade in policy along with a huge selection of ring types and styles way more than my local high end jeweler. Lastly, prices that make sense where you have an idea how much the type of diamond costs but not trying to sell a premium for a brand or this is more sparkly so it is 3x cost. A path opens to those who are honest. Brittany and America are fantastic!

Date: 5 months ago

Review №47

Rating: 5

Whiteflash was awesome. I found the exact ring that my GF picked out years ago and couldn t find it anywhere else. Brittany was my rep and she was great. She had to have changed my order 100 times but she was always positive and upbeat about it. We communicated through text an email and she was always prompt and professional. I recommend anyone looking for that special ring to visit Whiteflash and talk to Brittany.

Date: 5 months ago

Review №48

Rating: 5

Great experience working with Lisa V. She was very helpful with all my questions throughout the process. Would highly recommend Whiteflash. The ring was built and shipped the day they said it would be. My girlfriend was thrilled with it.

Date: 5 months ago

Review №49

Rating: 5

Michelle Adams is second to none! She went above and beyond helping me choose a diamond and made the process so seamless. I couldn t be happier with her customer service and the final product. My gal can t take her eyes off the diamond and is getting so many complements we have lost count. Just amazing service and professionalism. I really couldn t ask for more. Thank you Michelle!!!

Date: 6 months ago

Review №50

Rating: 5

Brittany Godin went above and beyond to help us find the perfect ring, and was super responsive/ helpful throughout the purchasing process! Thank you for helping make our special day a reality! I highly recommend White Flash if you re looking for amazing customer service, and the absolute best product for a fair price!

Date: 6 months ago

Review №51

Rating: 5

Im so glad I chose to purchase from Whiteflash! It was an exceptional experience in every way. Not only did I feel 100% confident about the quality with Whiteflash, but from start to finish, it was a pleasure to work with Becca. She was supremely knowledgeable, informative, responsive, and attuned to my vision throughout the process. Most importantly I love the final product!

Date: 6 months ago

Review №52

Rating: 5

I recently purchased a stunning tennis bracelet from Whiteflash, and I couldn t be happier with my online shopping experience. From the first email exchange with Brittany, it was clear that I was in good hands. Brittany s prompt and informative responses made the process seamless and enjoyable. She provided expert guidance, ensuring that I found the perfect bracelet to meet my preferences. The quality of the bracelet exceeded my expectations, and I m truly impressed by the craftsmanship and beauty of the piece. Thank you, Brittany, for your exceptional customer service and dedication to ensuring my satisfaction. I highly recommend Whiteflash to anyone in search of exquisite jewelry and outstanding online shopping assistance.

Date: 6 months ago

Review №53

Rating: 5

Becca at Whiteflash was absolutely amazing to work with long distance. She was incredibly helpful and responsive, and made it easy to change my diamond to one of their ACA beauties. They had no problem using my already finished setting, and even waived the setting fee. I would recommend Becca and Whiteflash to anyone!

Date: 6 months ago

Review №54

Rating: 5

I had a great experience working with Whiteflash. I love the ring and I loved their customer service. Becca Eastman worked with me on all steps of the process, answered all my questions and helped me to choose the better diamond. I got the ring the day they promised I will and the ring is stunning! This is how my husband and I celebrated our 31st anniversary and this ring has already become a part of our history together.

Date: 6 months ago

Review №55

Rating: 5

This is the second time I have ordered from WhiteFlash and the customer service is amazing! Plus they show great pride in the quality of their work and products.

Date: 7 months ago

Review №56

Rating: 5

Whiteflash never fails to disappoint! They are our preferred jeweller for any substantial diamond purchase (we ve just received our fifth order). Their A Cut Above Diamonds are incredible. Becca has been fantastic to work with on each occasion, making the process as streamlined as possible (even when upgrading from Australia). Highly recommend!

Date: 7 months ago

Review №57

Rating: 5

Bought a sublime ring for my now fiance. It was quite the ordeal in order to buy it from canada but Becca was a great help and made the purchase a nice experience.

Date: 7 months ago

Review №58

Rating: 5

Becca was fantastic! The process was super easy from start to finish. This is the second stone purchased from them. Very happy return customer.

Date: 7 months ago

Review №59

Rating: 5

Michelle did a great job of helping me pick earrings that my wife loves! Thank you so much for all of your help with the selection and with all of the other support as well (shipping, insurance, etc.)!

Date: 7 months ago

Review №60

Rating: 5

I was helped by Becca during my whole planning and purchase phase! Becca was superb in answering all my questions and providing insight on selecting the perfect diamond. I would highly recommend Whiteflash if your SO would like a high quality diamond and to also look for Becca to help out!

Date: 7 months ago

Review №61

Rating: 5

The quality of products (in my case A Cut Above diamond) is superb, couldnt find anything comparable in the market and worth every penny. Shopping experience was fantastic, with Becca helping in every part of the process. I will buy again for sure, couldnt ask for more. Shipping in Switzerland was super fast and without extra costs

Date: 7 months ago

Review №62

Rating: 5

I couldnt have imagined a better place than Whiteflash where I could have bought the engagement ring for my girlfriend. I was skeptical at first as Im from Germany myself and I couldnt have imagined getting such a smooth, professional and exceptionally friendly service over distance. A huge thank you to Becca Eastman who was always available and gave me outstanding advice throughout the selection process and took away any doubts I had. Thank you so much! 5 stars and 100% recommendation!

Date: 7 months ago

Review №63

Rating: 5

My wife absolutely loved the ring. Price point was very reasonable, selection process was easy with plenty of choices for stone and band, and Brittany took great care of me on communication and follow up. Was a great experience overall!

Date: 7 months ago

Review №64

Rating: 5

100% recommend this site. The ring I ended up buying looks amazing and my fiancé loves it. The diamond is very impressive-looking and full of fire. I recommend this site over almost any other online diamond vendor because almost no one (except maybe two I can think of) gives you anywhere near this much info and details about your diamond (ASET scope, Ideal scope, cut information, all the important measurements, etc.). Huge selection, best quality to quantity ratio Ive seen online. The site contains education articles that actually educate you and dont just sell you on something. The customer service is excellent, as well. Tell them your preference and theyll help you find some great selections on their site. Thank you Brittany, Mariah, and Liza for the professional help.

Date: 7 months ago

Review №65

Rating: 5

Nothing but positive feedback, love my diamonds and upgrade and will buy from them again. Thank you Becca, Misty, America, Marcela and Brook for making things easy and for my beautiful jewellery!

Date: 7 months ago

Review №66

Rating: 4

Date: 8 months ago

Review №67

Rating: 5

I had a fantastic experience ordering an engagement ring from Whiteflash. I was working with Becca who was SO helpful, professional, caring, and easy to work with throughout the entire process - from the first consultation to helping with a ring resizing after the engagement. My fiancé loves her ring and Im so happy I found this jeweler. I can highly recommend Becca and the team at Whiteflash!

Date: 8 months ago

Review №68

Rating: 5

Becca was great, and she made the entire process seamless. She guided me from purchasing to shipping. The diamond is spectacular. I would recommend Whiteflash to anyone looking to buy a diamond.

Date: 8 months ago

Review №69

Rating: 5

Brittany was a pleasure to work with. Their service and selection of diamonds are top notch.

Date: 8 months ago

Review №70

Rating: 5

My fiancée and I started looking at engagement rings during the summer of 2023. We first looked in stores, but decided to go the online route due to the large markups, pushy/confrontational salesmen, and lack of detailed diamond data/information. We weren t sure where to start our online search. There are lots of places to buy engagement rings online. Some are more trustworthy than others. This trust is just one of the aspects that set Whiteflash apart. They are transparent with their diamonds; they have the data (ASET, Hearts and Arrows, and Idealscope images) to actually know what you re buying. Diamonds are a beautiful part of nature, but it is important to remember there is a science behind them. I HIGHLY recommend you start your diamond/engagement ring search by learning about it. Of course there are the 4 C s, but there is a lot more nuance to them than just a single sentence on each one. The Whiteflash site is a great place to start your learning. Of course, you re not going to be a pro in it. This is where the customer service at Whiteflash comes in. We worked with Becca and she was fantastic! Initially, my fiancée and I thought we d do a custom ring. After working with Becca we decided it wasn t best for us since custom rings aren t returnable (this is the policy everywhere) and we were already stepping into unknown territory buying a ring online. Given this, we appreciated Whiteflash s 30-day return policy (thankfully we didn t need to use it). Over the course of months, I talked/emailed with Becca to learn more about everything (the diamonds, the rings, the Whiteflash process). She patiently answered all my questions and never pressured a sale. And she was quick to respond. The first time I asked her a question about a diamond, she sent me a detailed explanation/response with annotated images. This was within a day. Another time, she sent me extra videos (on the website they have both images and videos) of the diamonds. Again, this was within a day. With her responsiveness, it felt like we were just shopping in a store. Whiteflash is trustworthy. Whiteflash is customer-oriented. What about Whiteflash s quality? The quality of Whiteflash is superb. A diamond s cut is the most important aspect. That s what gives it shine, fire, brilliance, and sparkle. Whiteflash s A Cut Above diamonds are referred to as super ideal cut. That sounds great but do they look good? Yes, and they have the data to prove it. We love the ring we got from Whiteflash with Becca s help. We were nervous about the whole online process but they made it easy! We would buy again from Whiteflash.

Date: 8 months ago

Review №71

Rating: 5

I have been buying diamond jewelry from Whiteflash for the past ten years. Every experience has been excellent and most importantly my wife has loved what I have gotten her. I will not buy from anyone else.

Date: 8 months ago

Review №72

Rating: 5

Love love love my three diamonds from Whiteflash!!! They had a huge selection of lab created diamonds - you can pick out exactly what you desire. The packaging was amazing and I received it in 2 days. The team is wonderful as well - thank you Michelle Adams!!

Date: 8 months ago

Review №73

Rating: 5

I am so happy I found this company! I had the pleasure of working with Becca. She was super helpful in helping me find the perfect diamond for my now fiancé! I was a little nervous at first but Becca made the whole process so seamless. She was patient with all my questions and even after my purchase, she checked up with me to make sure everything went perfect. I couldnt have gotten better customer service! Will for sure be purchasing any diamonds in the future from them and I hope to get Becca again! :)

Date: 8 months ago

Review №74

Rating: 5

The engagement ring is high quality. My fiancée has been receiving lots of compliments. The diamonds are very sparkly. I would definitely order again from Whiteflash.

Date: 8 months ago

Review №75

Rating: 5

Michelle Adams from Whiteflash was kind, professional and absolutely stellar! Thank you!

Date: 8 months ago

Review №76

Rating: 5

Brittany was great! Very patient, helpful, professional, non-pushy...Ive been super impressed with her and the entire Whiteflash customer service experience (e.g., the ring came in at the estimated time, very responsive to my emails, etc.)!

Date: 8 months ago

Review №77

Rating: 5

I had the best experience ordering online with white flash. Michelle Adam s helped me with whole process. I saved a lot of money in comparison to local jewlery stores. Communication was great. I have 0 complaints. Even though my fiancé loves her ring I do plan on returning for an even better upgrade once our budget is bigger.

Date: 8 months ago

Review №78

Rating: 5

Becca was great and extremely helpful. She found us the perfect diamond, never Once did I feel left in the dark to question what was going on. She had constant communication with me throughout the entire process. 10 of 10 I would recommend and use again.

Date: 8 months ago

Review №79

Rating: 5

I recently had the pleasure of purchasing a custom made diamond ring from Brittany Godin at Whiteflash. Brittany was extremely helpful in helping me design the perfect ring. Brittany immediately made me feel at ease with her extensive knowledge of diamonds and the various options available and took the time to understand my preferences and budget. Brittanys attention to detail was evident, making the entire shopping experience enjoyable and stress-free. Throughout the process, Brittany demonstrated exceptional professionalism and integrity. It was evident that her primary goal was customer satisfaction. I highly recommend Whiteflash to anyone in search of a diamond ring. Their expertise, personalized service, and genuine commitment to customer satisfaction make them a standout in the industry.

Date: 9 months ago

Review №80

Rating: 5

Liza at Whiteflash, was amazing. She helped me sort through a bunch of different designs and ended up helping me get a custom band made for my engagement ring setting. I highly recommend, and would absolutely use them again!

Date: 9 months ago

Review №81

Rating: 5

Becca was so helpful throughout the whole process! She was so happy to help answer any of my questions no matter how small they were. She also sent me photos of the diamonds I was deciding between as well as calling me to make sure everything was well. The diamond pendant I got was beyond beautiful! The sparkle is amazing and Ive gotten so many compliments. It s truly so beautiful. The whole experience went so smooth and nicely!

Date: 9 months ago

Review №82

Rating: 5

Brittany was very helpful in answering my questions regarding my order. They were prompt on answering and supporting the customers with questions on delivery and how to receive the order. When I had payment questions they also tried to help me find the correct way. Thank you!

Date: 9 months ago

Review №83

Rating: 5

I went to a local jeweler for a diamond solitaire ring and wasnt happy with their prices or quality. After researching the selection White Flash had on their website and being helped by Brittany, we drove the 500 miles from Pensacola to Sugar Land to meet with Brittany at their store. I wanted to view the diamonds and rings in person, and not just on their website. Brittany spent 2 1/2 hours patiently showing us a number of quality diamonds and rings. She was instrumental in helping us decide which diamond and ring would be the perfect fit for my wife. She followed up with good communication even after the purchase. I want to thank Brittany and White Flash for their excellent selection and service. My wife couldnt be happier with her new diamond ring!

Date: 9 months ago

Review №84

Rating: 5

Great experience! Liza was incredibly helpful and answered all of my questions. Thank you Liza and Whiteflash!

Date: 9 months ago

Review №85

Rating: 5

Many thanks to Becca. She is an asset to the company and has done a fantastic job. This engagement ring with the incredible stone makes an impression everywhere and impresses with its excellent quality.

Date: 9 months ago

Review №86

Rating: 5

I had an outstanding experience with Liza while choosing a diamond as well as a setting for my engagement ring. Lizas patience and extensive knowledge made the process enjoyable and stress-free. She took the time to understand my preferences, guiding me through the selection with genuine enthusiasm. Her professionalism and friendly demeanor made this significant purchase a memorable and delightful experience. I highly recommend Liza to anyone in search of assistance when selecting a diamond and engagement ring.

Date: 10 months ago

Review №87

Rating: 5

Date: 10 months ago

Review №88

Rating: 5

Great service, great delivery and their pre-selected diamonds are flawless. Would recommend

Date: 10 months ago

Review №89

Rating: 5

I am so grateful I found Whiteflash while looking for engagement rings. The selection of diamonds and rings is excellent and would have cut my search shorter without having to sort through other websites. I wish I had found them sooner! I went with A Cut Above diamonds to get the best cut possible and the result was stellar. I found the perfect stone for my fiance and she loved it, as did her girlfriends. I also want to express my immense gratitude for the excellent service and professionalism of Michelle, the Diamond Consultant who was assisting me with my ring design and selecting the best stone. Her communication and responsiveness was excellent and really top notch, and helped me feel comfortable with the stone selection. She even helped me find alternative options and helped me compare stones and her input was valuable in helping me make the final decision. I would highly recommend going with Whiteflash for the superb selection of stones, quality diamonds, great online viewing and certificates, and the outstanding staff. Thanks so much!

Date: 10 months ago

Review №90

Rating: 5

Excellent communication. Everything was explained and then completed effectively

Date: 11 months ago

Review №91

Rating: 5

Liza was very nice and helpful. I enjoyed every step in the process. Everything always exceeded my expectations. The shipment was fast and secure. For me, diamond quality is a dealbreaker, and I was very satisfied with the information that Whiteflash was willing to provide, including the ASET images.

Date: 11 months ago

Review №92

Rating: 5

Really good service. Thank you so much. Very fair price, shoutout to Brittany Godin for all the help

Date: 11 months ago

Review №93

Rating: 5

Michelle was the perfect liaison. Extremely helpful as well as a great communicator. White Flash has so many great diamonds to choose from. The whole process was seamless from choosing the diamond, ring, and place setting to the delivery. I highly recommend White Flash.

Date: 11 months ago

Review №94

Rating: 5

Incredible customer service and the quality of their pieces and diamonds is beyond any other jeweler. Highly recommend.

Date: 11 months ago

Review №95

Rating: 5

Brittany is on point for whatever discussion you like to have about Diamonds. She worked with me for lag-time for actual in-person visit due to our travels prohibiting showing up in person for chain-of-custody. The last transaction was selecting a ring setting to match with a previously purchased WhiteFlash A CUT ABOVE® Princess Super Ideal Cut Diamond. This is the second diamond ring we have purchased at WhiteFlash. My wife is more than happy with the cut and quality of the diamonds. We will be coming back for more, earrings, bracelets etc... and upgrades to the diamonds we already have.

Date: 11 months ago

Review №96

Rating: 5

Date: 11 months ago

Review №97

Rating: 5

I worked with Brittany at Whiteflash for an engagement ring and I had an amazing experience from the very beginning. I started by asking a ton of questions about the diamond I was interested in through their website chat and Brittany was extremely responsive, knowledgeable, and helpful. She then helped me place the diamond on hold while I worked out details like the setting, ring size, etc. Every interaction I had with Brittany was a pleasant one - whether that was via email or on the phone. I chose a diamond from their A Cut Above line to get the best possible light performance, with all the documentation and lab analysis to back it up. Brittany helped me create a semi-custom setting that suited my preferences and helped ensure a super quick turnaround time with a guaranteed Saturday delivery. Its super clear that the team at Whiteflash and Brittany care about each customer and work hard to ensure everyone has a positive experience. It truly felt like I had a dedicated ring concierge to walk me through each step of the journey. The packaging of the ring, along with all the documentation, is also top notch. Big thanks to Brittany & Whiteflash for making the engagement ring buying experience a stress-free one!

Date: 11 months ago

Review №98

Rating: 5

The entire exprerience working with Whiteflash was amazing. After shopping all of the well known, huge on site and online diamond stores, I found Whiteflash and never looked back. From their state of the art photography and product presentation to the incredibly attentive and prompt communicate, everything was flawless. Brittany Godin provided world class customer service, consultation and communication. She answered every question, every email and walked me through the entire process every step of the way. Even the final receipt was artistic and stylish. They pay a lot of attention to the small details. When the ring arrived, the packaging was what you would expect from a class organization. The Cherrywood ring box was the perfect finish for a great experience. They even sent me pictures of the ring before it was shipped with the same backgrounds and accents that they use to take all of their pictures. Was a nice touch. Thanks again to Brittany, Marcela and the entire team at Whiteflash. Theyve earned a customer for life. Cheers!

Date: 11 months ago

Review №99

Rating: 5

Always an incredible experience ordering from Whiteflash. Becca has always gone above and beyond to take care of me (sending pictures/videos of diamonds, giving me her honest thoughts, and being an overall pleasant person to work with). Beyond the experience, their diamonds are amazing quality (especially A Cut Above) and that is backed up by multitudes of customers/diamond professionals reviews. I look forward to continuing working with Whiteflash.

Date: 11 months ago

Review №100

Rating: 5

Liza V. was my Whiteflash expert advisor in helping me choose the perfect ring. I purchased the A. Jaffe ME2051Q Seasons of Love Halo Diamond Engagement Ring in 14k white gold. It was an upgrade to my original engagement ring. My selection process took several months, but Liza patiently educated me on ring characteristics and the best buy for my budget. When I received my ring it was absolutely dazzling! I had to have it resized but that process was seamless as well. I plan on getting an upgraded diamond wedding band from Whiteflash next!

Date: 11 months ago

Review №101

Rating: 5

Wonderful customer service, great prices, well made jewelry. What else could you ask for? I looked at a lot of diamonds online and Im glad I went with Whiteflash. Thank you!

Date: 11 months ago

Review №102

Rating: 5

Whiteflash representative ----------------------------------------- I worked with Liza Horowitz Veazey on my custom engagement ring and everything about my experience was amazing! Liza is knowledgeable, helpful and absolutely takes her time to ensure your dream ring comes true. I would highly recommend working with Liza if you are buying an engagement ring from Whiteflash. Diamond Quality -------------------------- I went for a a cut above diamond and it looks stunning in real life. The shine and sparkle on these stones is absolutely amazing and not comparable to anything else you see. These stones are much much higher quality than what you get a branded stores like Tiffany. Custom Ring Work ------------------------------ I showed Liza a few photos of the setting I wanted built, added a few requests (wanted the diamond to sit low, 4 prongs, basket, etc) and immediately she got me a CAD design! A lot of other jewelers give you a CAD once the initial down payment is submitted. Overall my experience with Whiteflash was amazing and I would recommend them to my family and friends. If you are ordering a custom ring, make sure to give it 4-6 weeks to be completed. I was initially quoted 4 weeks but Liza asked me to add some buffer for my engagement planning to be safe. I planned my proposal for 6 weeks away from the time the production had begun, and the ring arrived just in time for it. Oh, and I forgot the most important part. My fiance LOVED the ring :)

Date: 11 months ago

Review №103

Rating: 5

I spent weeks with an online search for a 2.5 carat, E/F color, VVS2, diamond for a ring to present to my wife at our upcoming 50th wedding anniversary. I narrowed my search down to diamonds at Blue Nile, James Allen, and Whiteflash. They were all good, but Whiteflash was a cut above the other two, so thats where I purchased my diamond. The main factor influencing my choice of Whiteflash was diamond consultant, Becca Eastman. Becca is a gem! She was extremely helpful and knowledgeable every step of the way. When we couldnt find the right diamond in their inventory, Becca reached out to her partners and located exactly what I was searching for. The diamond looked great on paper, but what meant the most to me was when the diamond arrived at Whiteflash, Becca examined it, and declared that is was stunning. Thats all I needed to hear. A few days later the diamond showed up via FedEx, and my wife and I couldnt be happier! Thank you Whiteflash and thank you Becca.

Date: a year ago

Review №104

Rating: 5

I ve purchased from Whiteflash three different times and all have been exceptional experiences. I will definitely continue to do business with them in the future!

Date: a year ago

Review №105

Rating: 5

Becca was very helpful with everything. White flash has seriously amazing customer service and we will continue to purchase from them in the future. My fiancé loves her ring!

Date: a year ago

Review №106

Rating: 5

I looked at a few pear shaped diamonds for my fiancés engagement ring prior to meeting with Becca. After seeing only a single diamond Becca sourced, I could not stand to see any others. It definitely was the most beautiful diamond I had ever seen and was a perfect match for the yellow sapphire I had already acquired for the ring. I told her what I was looking for, what was important to me and what I knew I didnt like. She delivered efficiently and within my budget. The entire experience was seamless and professional. I will definitely be reaching out to Becca at Whiteflash many more time should I look for additional loose diamonds to have custom jewelry made! Pro-tip: paying in cash allowed me to save on credit card fees - something I had not experienced with other gem dealers.

Date: a year ago

Review №107

Rating: 5

Date: a year ago

Review №108

Rating: 5

I worked with Michelle Adams to order my ring, and the customer service and diamond are spectacular! This is my second ring from them, and the quality is unmatched. Wonderful and reasonable prices as well.

Date: a year ago

Review №109

Rating: 5

The purchasing experience has been AAA! Fedex ruined the presentation box but the diamond was very well protected due to the special suspension box inside. I reached out to Whiteflash and immediately they shipped another. Very helpful with diamond selection, education and technical support. Always on point and available. The service felt like a one-to-one consult/service and very professional and confidence inspiring experience. The diamond itself sparkles a lot and I compared to several GIA 3X and none of them sparkled this much. A Cut Above is really a cut above the regular rocks.

Date: a year ago

Review №110

Rating: 5

Great service, exactly delivered in time and as expected.

Date: a year ago

Review №111

Rating: 5

I was looking for a particularly beautiful diamond and was willing to spend a lot of money for it. The detailed description and documentation you get here is unique. So you can be sure to get what you pay for. Likewise, the support from the extremely qualified and helpful customer service representatives is top notch. I am an absolutely satisfied customer who is very happy to recommend this dealer.

Date: a year ago

Review №112

Rating: 5

Liza is very professional and kind. I got a lot of questions and she always answers with patience and replies emails quickly. Thanks Liza!

Date: a year ago

Review №113

Rating: 5

The ring was exactly what we had hoped for, Whiteflash was so easy to deal with and as helpful as could be, Becca Eastman was very pleasant and reassuring which is great when your doing something hopefully for the first and only time Many thanks to all involved

Date: a year ago

Review №114

Rating: 5

Becca and the Whiteflash team were an absolute pleasure to work with from my initial inquiry to receiving the stunning engagement ring and wedding ring set. Becca understood exactly what we were looking for, and made several recommendations, including their in-house designs which are beautifully crafted. We couldnt be more pleased or delighted with the ring set (Legato Micro Pave Engagement Ring and Halo Diamond Wedding Ring). Becca was instrumental in the selection of the diamond, the light performance is phenomenal and has exceeded our high expectations! I highly recommend Becca and the Whiteflash team. Their service and product are outstanding.

Date: a year ago

Review №115

Rating: 5

The service was great and the diamond looks shinning and sparkling. My fiancee love it and shes happy with the ring i bought for her. Thank you whiteflash for helping me choose the best for my fiancee. Cant wait to do more transactions with you guys.

Date: a year ago

Review №116

Rating: 5

Becca of Whiteflash was phenomenal! Highly reccomend!

Date: a year ago

Review №117

Rating: 5

I had the pleasure of buying my engagement ring with Whiteflash, and I must say that my experience was excellent. From start to finish, my consultant Brittany, demonstrated an great level of knowledge, dedication, and genuine care that made the entire process both smooth and enjoyable. What sets Whiteflash apart is their extensive selection of high-quality diamonds and ring settings. Each option was great, and my consultant was more than willing to educate me on the various aspects of diamond grading, cut, clarity, and color. This transparent approach empowered me to make an informed decision that I felt confident in. One aspect that I particularly appreciated was their willingness to work within my budget and their winlligness to make possible for me to receive the ring, since I wasn t able to receive it myself. Communication throughout the process was always on time. My consultant provided regular updates on the progress of the ring creation. In conclusion, I cannot recommend Whiteflash highly enough.

Date: a year ago

Review №118

Rating: 2

They have beautiful rings but be very careful with their return policy. I missed the window by about a week because life got in the way and they were completely unwilling to be flexible. I even offered to return the piece for a 50% refund, taking the loss (because I have no use for it and want it to go to someone who does!) and they flat out refused. Deeply disappointed with the complete lack of empathy, understanding, and flexibility shown by the management team.

Date: a year ago

Review №119

Rating: 5

Amazing service from across the country. I ordered a diamond from them online, and I was blown away by the communication throughout the process! Follow-up emails and a phone call to confirm everything. I was very impressed with the service I received, and the box my diamond came in was phenomenal. Thank you, Brittany, and anyone else who helped with my order!

Date: a year ago

Review №120

Rating: 5

Excellent customer service and beautiful earrings. I highly recommend working with Liza at Whiteflash. Thank you for high quality bezel set Diamond studs.

Date: a year ago

Review №121

Rating: 5

Had a great experience with whiteflash and specifically Becca Eastman. She personally selected a beautiful array of stones for me to consider and I am thrilled with the final selection. All communication was so prompt and professional.

Date: a year ago

Review №122

Rating: 5

Absolutely stunning engagement ring and flawless execution by Brittany and her team at Whiteflash. The A Cut Above diamonds are a true masterpiece and worth the money. Thank you, Brittany and Whiteflash team!

Date: a year ago

Review №123

Rating: 5

I was initially hesitant about sending the company my money as I wasnt sure if I could trust them. However, after reading reviews and carefully examining their website, I decided to make the purchase. I am pleased to say that the stone was exactly what I was looking for, and I am extremely happy with the end result. I highly recommend buying from this company.

Date: a year ago

Review №124

Rating: 5

Becca helped me choose the most incredible diamond and ring setting for my fiancés engagement ring. I did a bunch of research on hearts and arrows diamonds and Whiteflash has some of the finest cut diamonds in the world. My fiancé gets load of compliments on the daily and most importantly, she loves it! I was a little hesitant making such a big purchase internationally and online, but the whole process was smooth. I highly recommend Whiteflash, their customer service was excellent!!

Date: a year ago

Review №125

Rating: 5

Got a superb diamond from WhiteFlash with the help of Michelle Adams. She surpass all of my expectations, and we got the diamond much quicker than expected. Michelle really care about her customers and she is very professional. 5-stars all the way !! Thx Michelle !

Date: a year ago

Review №126

Rating: 5

I found the diamond I wanted online and made the order after business hours. The Whiteflash team contacted me on the next morning to make sure all the details were setup as I was traveling out of the country within the next couple days and needed the diamond before leaving. Fantastic customer service throughout the entire process. I would recommend Whiteflash over all other jewelry stores.

Date: a year ago

Review №127

Rating: 5

In my search for a diamond ring for my girlfriend I was recommended to visit WhiteFlash. Here I received fantastic service and support from Michelle in finding the right diamond-ring. She provided me with several comparison photos etc. to make sure that I felt comfortable making a diamond-ring purchase online. The whole process was very smooth even though I live in Europe. Whiteflash and Michelle has my sincere recommendation.

Date: a year ago

Review №128

Rating: 5

The ring came out beautiful, White Flash did a great job making an engagement ring that my future wife will look. Liza Veazey was a great help in making all of this possible.

Date: a year ago

Review №129

Rating: 5

Ive used Whiteflash on numerous special occasions and theyve always delivered upon or exceeded expectations. I worked with Liza this time around and she was a pleasure to work with. Im very happy with what I received and couldnt have asked for a better experience!

Date: a year ago

Review №130

Rating: 5

Fantastic, 6-star if I could, customer service from Brittany Godin. I recommend whiteflash to everyone I know

Date: a year ago

Review №131

Rating: 5

Becca guided me through the process the entire way. She helped make the vision I had a reality and it was exactly what I wanted for my girl!! I couldn t be happier! The A Cut Above diamonds are spectacular and I wouldn t have anything else. Thank you for an amazing experience and engagement ring Becca and Whiteflash!

Date: a year ago

Review №132

Rating: 5

The stone exceeded expectations and the customer service was first-rate.

Date: a year ago

Review №133

Rating: 5

Thank you, Liza, Mariah, and Marcela, for making the purchases so seamless and for sending us such beautiful pictures of the rings. Appreciate the communications and follow-up. Both my mom and I love our new rings and cant stop staring at them. Will certainly be recommending Whiteflash to others and be back for my next upgrade. :)

Date: a year ago

Review №134

Rating: 5

What an extraordinary diamond buying experience this was! Becca made the entire process seamless. Her replies were always friendly and prompt, and she was eager to answer any questions we had. If youre looking for a great company that gives above and beyond service, AND has exceptional products, I highly recommend Whiteflash! My center diamond was the cherry on the cake for my 20th Wedding Anniversary ring. Thank You! (2.51 G VVS2, Hearts and Arrows, HPHT lab created diamond)

Date: a year ago

Review №135

Rating: 5

Im very impressed with WhiteFlash. They guided me through the whole process & it went smoothly. The ring is beautiful. I highly recommend purchasing from this company. 10/10

Date: a year ago

Review №136

Rating: 5

I purchased a loose stone from Whiteflash. The customer service was excellent. It feels like dealing with a small company, where the customer doesn t get lost in the shuffle. I appreciate their upgrade policy as well. Overall a great experience!

Date: a year ago

Review №137

Rating: 1

I had an absolutely terrible experience at WHITEFLASH SUGARLAND LOCATION. The staff was incredibly rude and unprofessional from the moment I walked in. I was treated with complete disrespect and felt as if my business was not valued in any way. I had bought 2 diamonds from Ritani and I had Ritani send it to this location so I could examine it in person and look at settings for the center stone. From the moment I walked i was treated like I came to rob the store. Which was hurtful because I am a very decent well dressed man who grew up in Europe and I present myself with dignity. I politely asked if we could examine the diamonds in the jewelry display room that s behind the reception, and my request was swiftly denied and I was told to pick a spot at the reception table to look at the diamonds. I felt confused because I was in a jewelry store having spent $11,900 and the center stone won t mount itself and I needed to see some rings to match the diamonds and I was treated as if I bought a potato. As I examined the diamond, naturally as it was the first time I was trying to buy an engagement ring, the staff became even more hostile and short with me. She walked away and locked the jewelry display room behind her so I had no one to talk to or ask questions. Buying an engagement ring should be something that brings joy and happiness but the two ladies at WHITEFLASH (the lady at the reception and the jewelry consultant) reduced my experience to the worst, most regretful experience and especially painful because it cost $11,900. I just can t understand what s with these positive reviews for WHITEFLASH SUGARLAND because it was those reviews that made me choose WHITEFLASH store in sugarland but I was disappointed and disgusted by the way I was treated. In my honest point blank summary, I would never recommend this jeweler to anyone, and I will certainly never return myself. Save yourself the trouble and go somewhere else. A little side note: I am a foreigner so naturally I get nervous and timid when speaking so my attitude is always meek and subdued. In no way did I display hostility that I felt would trigger such a terrible, hostile reception from the staff at WHITEFLASH SUGARLAND. I can only guess it was the color of my skin which I am totally suprised about because I didn t think people would still discriminate towards $11,900 regardless of the color of the hands holding the debit card

Date: a year ago

Review №138

Rating: 5

I was so impressed with the level of service I received from Liza and team from start to finish! She was very knowledgeable and great to work with. She helped me to pick out the most perfect diamond and ring! My fiancée absolutely LOVES her new ring!!!! I would highly recommend Whiteflash to anyone in the market for an engagement ring!! Thank you!!

Date: a year ago

Review №139

Rating: 5

I bought an engagement ring and diamond online from Whiteflash early 2023 after a long search through online/local retailers. I was apprehensive buying online from the U.S.A, as Im from Australia and cannot view in person. However, the communication throughout was of such a high quality that the people working at whiteflash made it easy to trust them to make an engagement ring. They also easily have the best website to navigate, which provides the most information on each diamond that I found. After receiving the ring, I know I made the right choice. The picture of the engagement ring on their website did not do it justice. The finished product in person is absolutely stunning and beyond what I expected, and the A cut above diamond sparkles beyond belief. Not a single local engagement ring I viewed, including hearts and arrows cut, could compare when it comes to the brilliance and fire of the diamond. Every expectation was met and exceeded beyond belief, thank you Whiteflash for the beautiful engagement ring. P.s. She said yes

Date: a year ago

Review №140

Rating: 5

I love the products by Whiteflash. This was my third purchase of very high quality and good valued diamonds from them including a custom piece. Great customer service and prompt delivery of their products. Thank you Liza for the support on this last purchase!

Date: a year ago

Review №141

Rating: 5

Its been about a year since Ive purchased an engagement ring from Whiteflash, and a lot had happened within that time period. First, I proposed to my then girlfriend back in August, and I wont forget that moment when she saw me pop out the ring as I kneeled down. Her eyes sparked just like her ring. Everyday she would stare at her dazzling ring, and everyday she would tell me about the compliments she received from coworker about her ring. Fast forward to last month, were now married, and that ring is still shining strong! Back then buying a perfect ring for my then girlfriend was stressful. I didnt like going to those box jewelry stores pressuring me to get this and that, always feel like I was being watched. Instead I like to do my research own ring on the diamond I want to get for her, learn beyond the 4Cs, and thats exactly how I found Whiteflash. I loved the website, and after I narrowed to the ring using their simple to use filters, I was still nervous making such a huge purchase online without seeing the diamond in person. That was when Becca Eastman reached out to me after seeing my diamond and ring in the cart. She was amazing to work with, and she gave me the confidence I needed to make this purchase less stressful. She responded to my emails very timely and answered all my questions. Whiteflashs 90 day flex plan really helped too! Shipment was fast and secure, and it was well packaged when I picked it up at my local FedEx. All in all, the entire shopping expeirence was extremely pleasent, and if youre thinking of buying a ring at Whiteflash, look no further! These diamonds are the real deal. Thank you Becca and Whiteflash for completing my journey of securing a beautiful ring to now my wife!

Date: a year ago

Review №142

Rating: 5

The best customer experience, perfect and extremely fast support, also quick delivery worldwide and awesome package! Sincere compliments to all the staff!

Date: a year ago

Review №143

Rating: 5

When I decided to upgrade my wife s engagement ring, I of course initially searched the jewelry sites that I knew of. Luckily I came across Whiteflash, whom I had never purchased from before. The website was super easy to navigate and picking out a great diamond and setting at a fantastic price was a great experience. My diamond consultant, Liza walked me through the entire process and helped me every step of the way. Purchasing something so sentimental and important can be a bit stressful. The folks at Whiteflash supported me through the entire process of purchasing, shipment and receiving the ring. My wife loved the new ring, and working with Whiteflash is definitely something that I will do again in the future.

Date: a year ago

Review №144

Rating: 5

The staff ( Michelle ) was extremely knowledgeable and willing to help me find the perfect ring design I had in mind. I highly recommend them if in the market.

Date: a year ago

Review №145

Rating: 5

Michelle was very helpful and I am very appreciative for her hand in helping me choose the PERFECT ring for my now fiancé. I have recommended her to my friends and family and look forward to further experiences with Whiteflash. We are truly satisfied with the experience and truly happy. s/n this is my backup email. -Kemondrick Walter

Date: a year ago

Review №146

Rating: 5

This is my second experience purchasing jewelry from Whiteflash and it wont be my last. Everyone I interacted with went above and beyond - their customer service is outstanding. This purchase was a custom piece and their communication throughout the design and production phase was top notch. All questions were answered promptly and thoroughly. They had no problems with me sourcing my own diamond and treated me the same as my previous purchase when I bought a diamond from them. Most importantly the piece arrived in perfect condition and met my expectations. My wife was blown away yet again.

Date: a year ago

Review №147

Rating: 5

I had an amazing experience. I was terrified of making such an important purchase online but I ended up with a beautiful custom ring. None of the other companies I contacted during the process were as professional or as helpful. I also got to speak to the actual ring designer because they wanted to make sure it turned out perfect! Becca was wonderful and I would not hesitate to purchase from Whiteflash again.

Date: a year ago

Review №148

Rating: 5

Great experience and personal attention to details in sorting out to my asks and endless questions helped ensure I got it delivered on time to enjoy the occasion! Thank you all - Brittany, Maria and the entire Whiteflash team!

Date: a year ago

Review №149

Rating: 5

Liza and Whiteflash were extremely helpful throughout the entire ring purchasing process. Whiteflashs A Cut Above quality is superior and sparkles like no other diamond. The design of the ring came out stunning and my fiance is beyond pleased with her beautiful ring.

Date: a year ago

Review №150

Rating: 5

I recently bought a diamond ring and a band from Whiteflash for my wife. I did a lot of research before deciding to go with this company. Both the ring and the band are of the top most quality. The cut made the difference, as the diamond truly shines and shows its brilliance. I am extremely satisfied by the service provided during the selection and the sales process. I would specially like to thank Liza Veazey for the all the help.

Date: a year ago

Review №151

Rating: 5

After accidentally throwing out my 1 carat tw diamond earrings (I know, sickening!), I went on the hunt to replace them with insurance money. I had no idea there were so many online, seemingly reputable, companies. I selected two and chose Whiteflash due to the excellent and personal customer service I received. I was fortunate enough to begin a conversation with Becca Eastman, who ended up choosing several pair of diamonds for me. She stayed involved in the transaction all the way to the end. The process from beginning to end was seamless for which I m forever grateful. I felt like my purchase was as important to them as it was to me. The packaging, though not truly a deal maker, was beautiful and special. I felt like I could trust what they were selling even without seeing the diamonds until they arrived. I highly recommend them for their inventory, their customer service, their prices, & their willingness to help.

Date: a year ago

Review №152

Rating: 5

Truly, I cannot recommend Whitefish highly enough. From start to finish, working with them as a jeweler was a thoroughly enjoyable process and I always felt like I had more than enough information to make an informed decision, just from their website. Working with Becca Eastman in particular was AMAZING. She was so knowledgable and provided such great insights and real life videos and pictures of any diamond I was interested in, even helping me narrow down my search to a selection of diamonds and providing her honest thoughts on them beyond what the website showed. She is seriously the best. I feel so lucky it was her who picked up the phone when I called. Now - on to the quality of an A Cut Above diamond. I am beyond thrilled with the stone. It shows incredible, blinding fire in full sunlight, dazzles in indoor lighting with seemingly infinite flashes, and in cloudy weather, when you can look into the stone without the fire blinding you, the only comparison I can make is like looking into a kaleidoscope. It looks like looking through a window into a box of mirrors that goes on forever. It is hard to even put into words. I feel like I got more than my moneys worth, and knowing my fiancé will always have the sparkliest, highest performing, best looking diamond of anyone she meets brings me so much happiness. Toss in the lifetime trade-up policy, and I dont know why you would look anywhere else. Also - beyond the diamond, the ring they made is gorgeous. They were able to modify one of their existing models to my liking, and with a fast two week turnaround. Buy from Whitefish - you will not regret it!

Date: a year ago

Review №153

Rating: 5

Whiteflash products are fantastic and the customer service superb. Becca Eastman guided me through the buying process and gave me confidence in ordering despite being based in the UK. Becca and the shipping team were impeccable in ensuring my item arrived - I would highly recommend anyone looking at whiteflash from the UK or anywhere to go for it - you will get the very best quality for a good price (compared to UK) and brilliant customer service! Becca thank you.

Date: a year ago

Review №154

Rating: 5

We are very grateful to Michelle Adams for helping us design the perfect engagement ring. We absolute love the end result! I personally have never seen a diamond that sparkles like this and get compliments all the time :) I couldn t be happier that we chose Whiteflash. There are no diamonds that compare to A Cut Above!

Date: a year ago

Review №155

Rating: 5

It was truly a pleasure doing business with Becca Eastman and Whiteflash. I purchased my ring online from Europe without any problems at all. It was such an easy and pleasant experience. I was worried about the correct ring size, but Becca had sent me a ring sizer before the purchase, and the ring fits perfectly. The diamond and the setting are outstanding! It s gorgeous and looks fabulous on my hand. I love my ring so much. The ACA diamond is so sparkly and really stands out. Thank you, Becca, for your friendly professionalism, decency, positivity, and efficiency. I would highly recommend WF to everyone.

Date: a year ago

Review №156

Rating: 5

Great quality products and customer service.

Date: a year ago

Review №157

Rating: 5

Our experience with Whiteflash was exceptional! My significant other and I went around to a few well known places in the Houston area, although all great, we decided to go with Whiteflash for a few reasons that stuck out. As we made an appointment to visit the showroom, Becca was able to get an idea of what we were interested in and prepared a variety of options for us to view and fine tune what we were looking for. We also mentioned that we were still very new to understanding what attributes of a diamond to look for, and Becca patiently took the time to teach us and answer all of our questions in-person and through email. Fast forward about a year later, Becca still has kept in touch and checked in with us - still always available for our questions. Id highly recommend Whiteflash and working with Becca if you can! My fiancée still gets excited seeing how much her ring sparkles!

Date: a year ago

Review №158

Rating: 5

Becca is amazing! She helped me find the perfect engagement ring for my now fiancé! At first I was overwhelmed looking for the perfect ring but Becca and WhiteFlash eased the process for me. Thank you!

Date: a year ago

Review №159

Rating: 5

This is K ?! This is K ?! Yes it is, cant believe when I received it today. I lost my G colour 2 months ago, so I searched Whiteflash for my new diamond ring, also upgraded the diamond size from 0.45 to 0.82 ,so decided to choose K colour, at first still struggling, but after Michelles professional opinion, finally I got a superb ring. I asked her too many questions before make my decision. She is patient and professional . Happy shopping .once again thank you Michelle and Whiteflash - A cut above! Super super super beautiful.

Date: a year ago

Review №160

Rating: 5

Great service and support throughout the whole process (buying, ordering and shipping). Especially Brittany, Mariah and Holly made sure that I felt comfortable the whole time and took care of me and the questions that came up. They were very friendly and super professional so I could trust and look forward to receive my beautiful purchase. Highly recommended!

Date: a year ago

Review №161

Rating: 5

I chose Whiteflash because the A Cut Above diamond is one of the finest cut diamonds available today and they had many magnified images and videos of their inventory on their website. The sparkle of the ACA diamond is incredible and it truly makes my milestone anniversary gift even more special and unique. Brittany was my Sales Associate and she was professional, helpful, and patient in my ring journey. I m telling all my friends to purchase their diamonds from Whiteflash!

Date: a year ago

Review №162

Rating: 5

Best selection of super ideal diamonds in one special place. was worth the trip from California. Great value and customer service with Brittany. photo of diamond is too bright and might blind you so not provided at this time until you have sunglasses on hand!

Date: a year ago

Review №163

Rating: 5

Excellent communication and amazing Diamonds!! Will be buying more from Whiteflash

Date: a year ago

Review №164

Rating: 5

wanted to get a ring to propose to my gf on Xmas Eve. I chatted with one of the consultants, Becca, via text and she was very helpful in sending me options based on my price range and preferences that I thought my lady would like. The quality of the A Cut Above princess cut selection was unparalleled and the band choices were classic. I no doubt knew that i was planning to purchase from a quality spot with fair pricing and good merchandise. The website is gorgeous and Becca made the selection and purchasing process very simple for me. I was 100% satisfied with my purchase. The ring size i got was a little too big, and they are going to make it very easy to get my free re-sizing. My fiancée adores her ring.

Date: a year ago

Review №165

Rating: 5

Becca and the Whiteflash team are wonderful! They made the process seamless and transparent. You couldnt ask for better customer service and integrity in such an important purchase. The final product is absolutely amazing! Thank you!

Date: a year ago

Review №166

Rating: 5

Extremely Grateful for Michelle and the Whitehouse Team! Michelle demonstrated her knowledge of diamonds and patiently guided me in choosing a stunning Tacori ring. After receiving the perfect replacement wedding ring, I called Michelle to help me find a new ring for my husband. We are very grateful for Michelle and the rest of the Whitehouse team for making our purchases seamless.

Date: a year ago

Review №167

Rating: 5

Went in to buy a single diamond stud staff is very friendly and Liza was a breeze to work with

Date: a year ago

Review №168

Rating: 5

I dealt with Brittany Godin and she was an absolute delight to deal with. She held my hand throughout every single step of the way and I could not be more happy with my once-in-a-lifetime purchase. I would highly recommend dealing with Brittany at Whiteflash. The sparkle on this diamond is just crazy!

Date: a year ago

Review №169

Rating: 5

Brittany was a really great help on choosing the right ring for my fiance. Thanks for the great service and to have my ring on time.

Date: a year ago

Review №170

Rating: 5

Fantastic!

Date: a year ago

Review №171

Rating: 5

I had an extremely positive experience shopping with Whiteflash from start to finish. I spent a lot of time reviewing options for both brick-and-mortar and online retailers and concluded that Whiteflash had the best selection, prices, guarantees, and service. I worked with Liza throughout the process and she was very responsive and helpful. I was treated like a valued client and had a more pleasant experience than I have had at brick-and-mortar stores. The product was delivered on time and I was very satisfied with the documentation provided with the diamond as well as all the packaging. The ring itself was very accurately depicted in photos and Im totally pleased with the fact that what I received is exactly what I expected and hoped for. I would wholeheartedly recommend Whiteflash to anyone.

Date: a year ago

Review №172

Rating: 5

I absolutely LOVE my engagement ring and my wedding band! They are so pretty and sparkly. I receive so many compliments! My husband Mark was referred to Whiteflash by a close friend who had purchased a ring for his wife several years ago. Without going into all the details my husbands initial contact was with Brittany Godwin. She was extremely informative and patient. By the time Mark was ready to get down on one knee Brittany was on maternity leave. Debbie Wexler, the CEO, reached out to Mark and put him in touch with Becca Eastman. Becca was incredible! She communicated with Mark through email and by phone working towards the goal of purchasing the best ring within his budget. It was a wonderful proposal that totally surprised me. Once I had the ring on my hand I wanted to know all the details about the ring and so I am sharing that information today. Mark and I would thoroughly recommend Whiteflash. Thank you soo much for helping him pick out a beautiful ring.

Date: a year ago

Review №173

Rating: 5

I am super happy with my Whiteflash ring! I hand a wonderful experience working with Liza Horowitz Veazey to create it. She helped me put together a 5-Stone Trellis Diamond Right Hand Ring custom cast in 14k yellow gold and choose 0.4 ct A Cut Above VS2-VS1 H diamonds (2 ctw). The quality of the A Cut Above (ACA) diamonds stand out. They are full of fire and sparkle! Liza guided me through the process, asked questions to ensure every detail was attended to, and answered all my questions. She was very responsive throughout the process and kept me posted along the way. I had a great experience with Whiteflash and hope to work with Liza again in the future! The final ring is just brilliant. The quality of the diamonds and setting and her expertise and excellent customer service made all the difference!

Date: a year ago

Review №174

Rating: 5

I got my wifes engagement ring here 10 years ago and her anniversary present this year and both times have been a breeze thanks to Liza Veazey (Liza Horowitz 10 years ago) and her team! Stellar customer service, competitive pricing, and a great selection have earned my repeat business and referrals.

Date: a year ago

Review №175

Rating: 5

Great experience. Superb customer service through Becca, who not only answered all my concerns and questions about buying a diamond ring online, but continued to follow up with me to ensure my fiancée loved the ring and see if I had any other questions. I recommend Whiteflash to anyone who wants a high quality diamond without the markups and added expenses of a brick and mortar store.

Date: a year ago

Review №176

Rating: 5

I worked with Becca from Whiteflash to buy an engagement ring. The ring is absolutely beautiful - my fiancee keeps staring at it and a friend told her this weekend it is the shiniest diamond she has ever seen. Cut is king, and there is no doubt about the quality of Whiteflashs cuts, as you can see from their website. In terms of customer experience, I worked with Becca by phone and over e-mail, and she was prompt and pleasant. She provided extra pictures and videos of the diamonds I was considering, and she provided realistic assessments of the diamonds. In one case, she said two of the VS2s had visible inclusions from very close up (much closer than the eye clean distance but my fiancee has very good eyes) and that an SI1 did not. I appreciate that she helped me find a diamond of good value, instead of steering me to the most expensive stones I was considering. I saved 33% by doing that. We had to resize the ring to a quarter size (which was unavoidable because ring size tools usually come in half sizes), but Whiteflash made the process easy and they were fast to return the ring. Pricewise, I found Whiteflash to be a good value. I was working with another jeweler who prides himself on being a good value. Yes, his diamonds were beautiful to look at, but the cut was not as good and the prices were the same. Since I was working with both jewelers remotely, I went Whiteflash because you could tell from their images that the cut is superb.

Date: a year ago

Review №177

Rating: 5

Becca was extremely helpful and a dream to work with. The result was exactly what I wanted. Highly recommend to everyone.

Date: a year ago

Review №178

Rating: 5

Recently bought a ring at Whiteflash. What can I say, Michelle Adams took care of me, no rushing at all, all questions are answered and everything is really transparent and smooth. Best experience! Thanks again @Michelle and the Whiteflash team :)

Date: a year ago

Review №179

Rating: 5

This is my third purchase with Whiteflash. The upgrade process and those beautifully cut round diamonds are the true differentiators with other jewelry stores. I cant stop staring at my jewelry.

Date: a year ago

Review №180

Rating: 5

Michelle and her staff were very helpful and kind! Found a lovely diamond and would highly recommend their service and product!

Date: a year ago

Review №181

Rating: 5

Amazing customer service and craftsmanship. Im so happy with the ring and its the most beautiful diamond Ive ever seen with my ideal specs. I worked with Becca on and off for over a year and she was always incredibly helpful, patient and prompt in her responses; providing photos and videos of selected stones whenever I requested. Becca also worked with the production team to make sure the setting was exactly what I wanted. Shipped on time with great communication. WF inventory, customer service and return policy are second to none.

Date: a year ago

Review №182

Rating: 5

Whiteflash created a fabulous engagement ring for my finacee. She has received a number of compliments on it. But I would like to particularly thank Brittany for her help and patience in selecting the perfect diamond and setting. It was greatly appreciated and helped me get the ideal ring. Thank you!

Date: a year ago

Review №183

Rating: 5

I had a wonderful and easy experience buying a diamond online for my fiancés engagement ring. Becca Eastman was so nice and helpful and has continued to follow up to make sure my bride and I love her diamond. Overall, Whiteflashs guarantees and benefits make buying from them the obvious choice. If you do a lot of research elsewhere, you will probably find something you like/love. Or you might not. Whiteflashs inventory is obviously not as large and vast as the other large online diamond sites, but thats the point. If you choose any diamond from their inventory you will not be dissapointed. And if you are, theres a safeguard for that. Bottom line, they want you to be happy with your piece, and theres no possibility of you wasting your money on a less-than diamond.

Date: a year ago

Review №184

Rating: 5

Date: a year ago

Review №185

Rating: 5

I received a Whiteflash a cut above Diamond , its very sparkly and brillianc. I love it very much. and high recommend Lisa, she is very nice and helpfu :)

Date: a year ago

Review №186

Rating: 5

I just received my ACA diamond studs from Whiteflash and I am over the moon! It goes without saying that the cut of these diamonds is superb and their performance is second to none. The platinum settings are also top quality. The sales rep, Michelle really helped me maximize my budget so that I was able to get a fantastic pair of diamonds that exceeded what I thought I could afford. It can be very stressful making a big purchase without first seeing what you are paying for. I specifically chose Whiteflash because of their stellar reputation and ACA diamonds. I wouldnt hesitate to use them again. ================================ Oct 21/22 - Upgrade time! I decided to upgrade the size of my original ACA studs and am so glad I used WF for my original purchase because of their excellent upgrade policy. You get 100% of the value of the original diamonds and WF handles the return process completely. I contacted Michelle Adams (my original sales rep) to get the ball rolling and honestly, the hardest part was waiting for AGS to verify the returned diamonds. Michelle picked out some diamond pairs for me to look at - but, really, you cant go wrong with Whiteflash ACA diamonds. I cant recommend them enough.

Date: a year ago

Review №187

Rating: 5

Becca was amazing to work with for an engagement ring and wedding bank for my wife. Quick and helpful responses. The rings excited our expecations.

Date: a year ago

Review №188

Rating: 5

I ordered my Diamond Anniversary ring from Whiteflash the Butterfly 3 stone with ACA diamonds. The experience was very pleasant, and all the staff were kind and helpful. The ring is exquisitely beautiful. But It was accidentally damaged recently, and Whiteflash repaired it under their One Year Warranty. What incredible Customer Service!! Everyone on the staff has been kind and helpful, and the repair was expedited, and I now have this beautiful ring back on my finger. I thank Whiteflash, and highly recommend them for your diamond purchase. They are worthy of your trust.

Date: a year ago

Review №189

Rating: 5

Everything about this experience which I thought was going to be super stressful, was instead full of great customer support and immediate return correspondence. Even to the most trivial questions. I found a setting that I liked that was not even on the Whiteflash site and Becca and her team still made it work. I could not be happier and my wife was shocked and loved her ring. Thank you so much for such an amazing experience, I can not imagine doing it any other way.

Date: a year ago

Review №190

Rating: 5

Becca Eastman was exceptional in her knowledge and assistance in finding the perfect engagement ring! Her expertise and recommendations were incredible. My wife loves our diamond engagement ring and we couldnt be happier with the quality - cut, clarity, color, carat. The cut is the best weve seen!

Date: a year ago

Review №191

Rating: 5

I had an excellent experience buying an engagement ring from Whiteflash and would highly recommend them. While I was initially hesitant to buy online, I found it to be a more transparent process than shopping for diamonds in stores. Whiteflash provides detailed photos, video, and scope images, and the final product was exactly as expected. I worked with Becca, and she was very helpful and professional. The ring came out beautiful!

Date: a year ago

Review №192

Rating: 3

Beautiful craftsmanship in the rings we ve received from this company . I get compliments all the time . However I do get a lot of the same question of why does my engagement ring and wedding band not match on the sides. It s a huge self confident issue when I do go out with it. Because I have shown customer service what I meant . And instead of giving me options on these beautiful very expensive rings my husband worked hard for and went with this company because he enjoyed the easy process of everything. I get an excuse of I m sorry we will not be fixing your expensive rings to match in both side of your finger because your spouse did not buy the wedding band when he bought the engagement ring. Now here s the issue most don t buy a wedding band with the engagement ring till wedding day usually. And that s what my husband did. We are talking about a very easy simple fix here. And giving oh I m sorry we are too lazy to fix that for you since you paid for not just expensive rings but warranty on those rings that we won t offer you assistance. As apparently no one told my husband he had to buy both of them at the same time to have them match and be fused together. Which makes no sense either because even if they were the length of the diamonds on the wedding band would still be too short to match the siding of diamond on the engagement ring. My husband now dosnt want to have another mishap with this company anymore since I said I would pay for the extra diamond if it came to it. And that I just want to live my ring and not have my ocd always bothering me about a simple fix. They did so well with letting me resize my rings . So I expected the same customer service to come for the lengths clearly not . I m only giving the 3 days because I love the design and the quality and my husband paid for a beautiful cut and clarity diamond on my engagement ring and the rose gold is my favorite. It s a true rose gold and great quality ring! I would rate service is a 3. Too many excuses to deal with and warranty should have these things covered because no woman should have to feel insecure about her rings because they don t match properly. Which white flash should know better as a business as that ring is what represents this company. I m still shocked they asked if I would give them a 5 star review after being told I m out of luck and they won t help me get this fixed. So be carful when you buy from them gorgeous rings and diamonds . But if you plan to get your spouse a wedding band later on or as an anniversary gift and they don t match in both sides . They will treat you the same they did to me. Even with a warranty. So read the fine print details closely . EDIT : 6 K for the diamond itself. And about 2 k for the engagement ring for rose gold . And about 1k for the wedding band. Around 9k for a set with a clear cut highest ranking diamond . That s a lot of money to spend on poor warranty.

Date: a year ago

Review №193

Rating: 5

Thank you Becca for your incredible patience and help throughout my diamond buying process. After about 6 months of back and forth and impeccable help from Becca at Whiteflash, I purchased the perfect ring for my proposal. Beccas customer service and insights into gems was amazing - she provided me so many photos, videos and literally answered all my questions! Thank you Becca for guiding me towards an excellent purchase from Whiteflash. The diamond and ring are beautiful! I will be referring you and Whiteflash to friends and family :)

Date: a year ago

Review №194

Rating: 5

Date: a year ago

Review №195

Rating: 5

If pictures say 1,000 words, please see attached. Not only do I love my ring, but the compliments I get are unreal. Quality. Comfort. And beauty. Plus the customer service is unreal, shout out to Becca for handling every detail with excellence.

Date: 2 years ago

Review №196

Rating: 5

If you are looking for an online boutique to purchase your engagement diamond, dont think twice - go with Whiteflash. I worked with Liza and it was an excellent experience. I have to admit I was a bit hesitant initially, because the idea of buying something worth thousands of dollars without physically handling the diamond first was scary for me. Whiteflash provides ASET imaging, which was very reassuring to me. But more importantly, they have a very robust return policy which was reassuring to me. All in all, 5/5 experience and would definitely recommend Whiteflash for anyone looking to buy high-quality diamonds at a good price with a professional and reassuring retailer.

Date: 2 years ago

Review №197

Rating: 5

Had an extremely pleasant experience with Whiteflash! Michelle was lovely to work with from start to end - she was always responsive, gave me all the information I needed to work out this purchase and I cannot recommend her enough. And the ring is beautiful! I cant stop staring at it!

Date: 2 years ago

Review №198

Rating: 5

Just plain out amazing service, terrific staff, from the second I ordered to the second I received my package, Michelle Adams was helping, supporting and trying to resolve any and all problems with me. I can t thank you enough!

Date: 2 years ago

Review №199

Rating: 5

Liza and her team at white flash made this experience extremely stress free. She was very patient with my questions and my decision making hesitations. She followed through and I couldnt be more happy with the engagement ring I bought. There is a reason my family shops for engagement rings here. Most likely will be coming back to get our wedding bands designed and made here as well.

Date: 2 years ago

Review №200

Rating: 5

Great communication follow up and process! Loved it. Was a bit scared ordering overseas but they were so helpful

Date: 2 years ago