About the Company
rating: 4.5
In 1995 founders Bruce Dean and Bob & Laurie Manley opened the first Black Bear Diner in Mt. Shasta, CA. Their mission was simple: create a fun and friendly atmosphere where the local community could enjoy huge portions of home-style cooking at a reasonable price. Today, we continue their mission at every Black Bear Diner across the country, as we passionately provide guests an outstanding experience. Our menu offers comfort food classics, and our entire menu is offered all day long. Whether you are craving pancakes at 8 pm or pot roast at 8 am – we’ve got something for everyone. Enjoy your meal in our family-friendly, cabin-themed diner with our welcoming staff or order to enjoy in the comfort of your home.
Categories
- American restaurant
- Breakfast restaurant
- Family restaurant
- Hamburger restaurant
Contact Information
Phone: +1 346-279-1894
Website: https://blackbeardiner.com/location/sugar-land/
Address: 13590 University Blvd E100, Sugar Land, TX 77479, United States
- Monday: 6 AM–10 PM
- Tuesday: 6 AM–10 PM
- Wednesday: 6 AM–10 PM
- Thursday: 6 AM–10 PM
- Friday: 6 AM–10 PM
- Saturday: 6 AM–10 PM
- Sunday: 6 AM–10 PM
Photos
Reviews
Review №1
Rating: 5
Date: a day ago
Review №2
Rating: 2
Can t get any more lousy than this; one slice of ham, one slice of turkey
Date: 2 days ago
Review №3
Rating: 5
Loved the food, service, and atmosphere!!! Can t wait to have this elsewhere!!!
Date: 4 days ago
Review №4
Rating: 5
Our classy server, Catherine, was the highlight of an excellent meal and welcoming atmosphere. Her knowledge of the menu aided us in our selections. Her charming personality brought it all together for us for a sweet memory. We look forward to getting hungry again.
Date: 4 days ago
Review №5
Rating: 5
Waitress Catherine is the bomb. In fact all the servers are.
Date: 4 days ago
Review №6
Rating: 4
Date: 5 days ago
Review №7
Rating: 5
Catherine was the best
Date: 5 days ago
Review №8
Rating: 5
This is an excellent place for any time of day. I love their breakfast and outstanding atmosphere and service. Parking: Ample free parking
Date: 5 days ago
Review №9
Rating: 5
Isreal was amazing! He was so helpful with our big party!
Date: 6 days ago
Review №10
Rating: 5
Israel was exceptional! Thanks for everything!
Date: 6 days ago
Review №11
Rating: 5
Date: 6 days ago
Review №12
Rating: 5
Thank you Israel for your patience, kindness and contagious energy! Truly Amazing!
Date: 6 days ago
Review №13
Rating: 4
Date: 6 days ago
Review №14
Rating: 1
Date: 6 days ago
Review №15
Rating: 5
Katherine was a fantastic server. Thank you for the AWESOME service!!!
Date: 6 days ago
Review №16
Rating: 5
Always a great experience and the food is tasty. Catherine was our most recent server and she was fantastic! Highly recommend for a yummy breakfast.
Date: 6 days ago
Review №17
Rating: 2
I said no onions on my burger and then get fresh and onion rings.
Date: a week ago
Review №18
Rating: 4
We always enjoy going to Black Bear diner. The food is good and plentiful, and the service is always good. Catherine served us this morning and she was exceptional.
Date: a week ago
Review №19
Rating: 4
Kid-friendliness: They are selling teddy bears Recommended dishes
Date: a week ago
Review №20
Rating: 5
Cant go wrong here.
Date: a week ago
Review №21
Rating: 5
Always a joy to come and Catherine very pleasant and patient with us. Thank you for your services.
Date: a week ago
Review №22
Rating: 5
Just visited blackbear this morning , and Catherine did an awesome job to insure we got best service ! Love this place !
Date: a week ago
Review №23
Rating: 5
Our breakfast was delicious and our waitress Cathrine was very attentive and bubbly and made our dining experience even better.
Date: a week ago
Review №24
Rating: 4
Great diner with service to match . My food was really good and I would absolutely recommend the chicken sausage if you want a substitute from pork Pancakes live up to their named of sweet cream Definitely returning
Date: a week ago
Review №25
Rating: 5
Date: a week ago
Review №26
Rating: 5
Catherine our server made us feel just as comforted as the food!
Date: a week ago
Review №27
Rating: 5
Catherine, did it again, with outstanding customer service. Shes very, very pleasant and caring. My husband and I greatly appreciate her attentiveness and gentle spirit. We were cery fortunate to have her as our server agsin. I think going forward we will request Catherine. Thanks Catherine! Please continueto be your authentic self. Blessings are in store for you !
Date: a week ago
Review №28
Rating: 3
Date: 2 weeks ago
Review №29
Rating: 4
Fetuchinni Alfredo with chicken strips, was good, have had better.
Date: 2 weeks ago
Review №30
Rating: 5
Catherine provided great customer service and food was amazing definitely coming back
Date: 2 weeks ago
Review №31
Rating: 3
Delicious food but terribly slow service by a guy who clearly did not want to be there.
Date: 2 weeks ago
Review №32
Rating: 5
We were there to celebrate my moms birthday. I love the atmosphere with all the cute bears. The food was delicious. And, our server, Catherine, was totally awesome!!!!! We had a very large group and Catherine was so sweet, patient and a fabulous server/waitress!!!! Thank you Catherine for making my first time to Black Bear Diner a wonderful experience. Ill definitely be back.
Date: 2 weeks ago
Review №33
Rating: 5
Our brkfst was great and our server Katherine was amazing. We had a table of over 14 ppl and she made sure everyone was taken care of accordingly, and kept a great attitude while doing so. Will definitely be back when I m on this side of town!
Date: 2 weeks ago
Review №34
Rating: 2
Stumbled upon this place on a Saturday morning. Saw good reviews and decided to give it a try. Loved the decor. Everyone is nice and friendly. However, someone served our food to another table, had to wait extra long for our orders to be cooked again. Food is exactly how you would imagine from an average diner. Never got refills on our water or coffee. Waitress gave us the bill the moment we got our food. No service afterwards. Would not go back again.
Date: 2 weeks ago
Review №35
Rating: 5
Catherine with a C! She was absolutely delightful and very sweet with my daughter! Great experience. Food is AMAZING! And the amount of food you get is crazy for the price!! Love this place.
Date: 2 weeks ago
Review №36
Rating: 5
This place is cute and the food is so delicious
Date: 3 weeks ago
Review №37
Rating: 2
First time trying out since Ive passed by many times. They have a lot of options for food and even veggie options. Service was great and our waitress was nice. The food is not so great though. Pretty bland and stale tasting. I had their breakfast omelette with hashbrowns and a side of toast. They do give a big portion size for their meals which is amazing, but I couldnt finish my plate just from the taste. Dont think Ill consider trying any of their other plates just from what Ive had.
Date: 3 weeks ago
Review №38
Rating: 5
Date: 3 weeks ago
Review №39
Rating: 5
Absolutely fantastic. Catherine our server was so sweet and kind. The food was perfect. We will definitely be back.
Date: 3 weeks ago
Review №40
Rating: 5
Date: 3 weeks ago
Review №41
Rating: 5
Great food and customer service l
Date: 3 weeks ago
Review №42
Rating: 5
Great service by Katherine and nice environment
Date: 3 weeks ago
Review №43
Rating: 5
Israel is very friendly and took good care of us.
Date: 3 weeks ago
Review №44
Rating: 5
The food is always amazing and the service we got from our server Catherine was excellent! She was very attentive and friendly and made the whole atmosphere welcoming and warm! Would definitely recommend for breakfast.
Date: 3 weeks ago
Review №45
Rating: 5
Amazing Food and the Server Krissy was amazing
Date: 3 weeks ago
Review №46
Rating: 5
Put server Catherine was great! We will be coming hack soon
Date: 4 weeks ago
Review №47
Rating: 5
Date: 4 weeks ago
Review №48
Rating: 5
I had Ryan this Tuesday. It was slow but it didn t stop from giving me the best service ever and I loved the big portions of food there definitely coming back
Date: a month ago
Review №49
Rating: 5
Date: a month ago
Review №50
Rating: 3
Kid-friendliness: Si vienen pidan porsion de niños porque son muy grandes Food
Date: a month ago
Review №51
Rating: 5
I was not expecting this place to be that good. The breakfast side was great. Huge biscuit and soft. The omelet was good and the the grits with the cheese and bacon was great. Now the dinner side. The fried shrimp are ok. They seem like they are frozen and then fried. Fries are great also. Good place
Date: a month ago
Review №52
Rating: 5
Dietary restrictions: No pork Food
Date: a month ago
Review №53
Rating: 5
Cathrine was very nice and prompt I hope we get her all the time, Thank you Cathrine
Date: a month ago
Review №54
Rating: 5
Catherine was very kind and attentive during our visit. She always asked if we were comfortable & in need of anything! The food was great!
Date: a month ago
Review №55
Rating: 5
Best experience Ive had at BBD. Katherine was our server and she was exceptional.
Date: a month ago
Review №56
Rating: 5
Shout too my server ryan! Very hospitable guy and helped us with navigating the neby aswell, great restaurant!
Date: a month ago
Review №57
Rating: 5
Date: a month ago
Review №58
Rating: 5
5Star!!
Date: a month ago
Review №59
Rating: 5
Catherine was great!
Date: a month ago
Review №60
Rating: 5
Really good pot roast. Great service! Cute little bear pictures everywhere.
Date: a month ago
Review №61
Rating: 5
Date: a month ago
Review №62
Rating: 5
I love their breakfast! Food and service was great. It was a bit crowded when we went but other than that it was good.
Date: a month ago
Review №63
Rating: 5
Date: a month ago
Review №64
Rating: 5
This is way better than IHOP. Fast service food is amazing. Perfect place to take the family.
Date: a month ago
Review №65
Rating: 4
Date: a month ago
Review №66
Rating: 3
A typical diner with an extensive menu. Breakfast is served all day. Once lunch becomes available, the options ate also available until closing. They serve a hefty portion. The place is clean, the servers are friendly and informative. Ask for Adrian. He is customer oriented! Kudos! The whole place is reminiscent of a northwest ambience. Updat: 08-11-24, weve been visiting Black Bear diner on University Blvd in Sugar Land weekly for the past month or so. Weve been fortunate to have Ruben as our hospitality staff member. He always has a friendly, welcoming smile. He remembers our orders and is always attentive. Always nice to see him there.
Date: a month ago
Review №67
Rating: 5
See previous review on this spot.
Date: a month ago
Review №68
Rating: 5
Catherine was a wonderful server! Quick, attentive and just the perfect amount of attention.
Date: a month ago
Review №69
Rating: 4
Catherine was our waitperson. She was excellent!
Date: a month ago
Review №70
Rating: 5
Our sever Catherine was the best! So great to see happy people in the morning!
Date: a month ago
Review №71
Rating: 5
Our server Sara was wonderful. My family and I have never had a bad experience and the food is always good. Sara was very attentive to my family and I and was very prompt when we needed anything for our table.
Date: a month ago
Review №72
Rating: 5
We came in from Florida. Lesly and Chinara did an amazing job. The manager was awesome. Will be returning to this restaurant.
Date: a month ago
Review №73
Rating: 5
food was surprisingly good! got the chicken avocado sandwich & lemonade it was delicious. service was also great.
Date: a month ago
Review №74
Rating: 5
Folks, What s better than the big Bob burger??? Not much! Folks, what s better than the black bear Cole Slaw with papa bear burn hot sauce on it??? Not Much!!! My waiter, Ryan, was flying! Guy was all over the place! Outstanding food! I will be back!!! Listen we need to crowd this place only Ryan was working with someone in the kitchen. The supervisor and one of his female servers were having an annoying crush personal flirt spat near me. Pretty annoying. Let me eat a big Bob burger in peace and work or something. Thanks
Date: a month ago
Review №75
Rating: 3
Didnt stay, left, nothing on menu appealing to me and high prices. The servicers were nice.
Date: a month ago
Review №76
Rating: 4
Catherine was very nice and attentive
Date: a month ago
Review №77
Rating: 5
Israel was the best!!! Food was great
Date: a month ago
Review №78
Rating: 5
Israel was a great server.
Date: a month ago
Review №79
Rating: 5
Israel was such a huge help, he is very knowledgeable about the menu.
Date: a month ago
Review №80
Rating: 5
Great experience and the waiter Israel was top notch!! Made the experience great.
Date: a month ago
Review №81
Rating: 5
Israel was the best waiter and was super attentive!
Date: a month ago
Review №82
Rating: 4
First time at black bear for a quick breakfast and the service was quick and so welcoming as soon as you walk in the door, Cathrine was so friendly and provided great alternative options to what my table was craving.
Date: a month ago
Review №83
Rating: 5
Date: a month ago
Review №84
Rating: 5
Clean place, friendly staff, delicious food at a reasonable price.
Date: a month ago
Review №85
Rating: 5
Date: a month ago
Review №86
Rating: 5
Date: a month ago
Review №87
Rating: 5
We were greeted by Justine, our waitress. Such a sweetheart. Very kind and friendly. The food was delicious and hot. I always enjoy going to Black Bear Diner. I will continue to patronize this establishment. Thanks Justine! Parking: 50 or more parking spaces
Date: a month ago
Review №88
Rating: 5
Nice server
Date: a month ago
Review №89
Rating: 5
Catherine was STELLAR! good food. attentive. Everyone was great!
Date: a month ago
Review №90
Rating: 5
Absolutely delicious!
Date: a month ago
Review №91
Rating: 5
I was welcomed into Blackbear Diner with the most outgoing energy from our server, Israel. Israel was speedy, precise and so funny! I will be coming back!
Date: a month ago
Review №92
Rating: 5
My friend and I were looking for a nice lunch place & we decided to try out the Black Bear Diner in Sugarland off University. Our waiter Israel gave us such good service!! Israel was so welcoming & was so helpful guiding us through the menu!! 10/10 service!!!
Date: a month ago
Review №93
Rating: 4
Our server Catherine was great! Very sweet and attentive! Will definitely be back soon.
Date: a month ago
Review №94
Rating: 5
The hashbrowns were not good. I didn t really like them. The bacon was delicious. The omelette was OK. The service was great. Catherine was excellent.
Date: a month ago
Review №95
Rating: 5
Date: a month ago
Review №96
Rating: 5
Server Catherine was amazing , love her energy . NEED more people like her , & im not from here im from out of town but overall great experience for my first time in Black Bear
Date: 2 months ago
Review №97
Rating: 5
Israel was fantastic this morning. Food was on point.
Date: 2 months ago
Review №98
Rating: 5
Catherine was our waitress and she was fabulous!
Date: 2 months ago
Review №99
Rating: 5
Israel was AMAZING!! Best part of the experience!
Date: 2 months ago
Review №100
Rating: 5
Israel is good waite.
Date: 2 months ago
Review №101
Rating: 5
We came to have brunch for my husbands birthday and it was amazing. Service was fast and Israel (our server) was amazing. We hadnt been in a while but we will definitely start coming back more often.
Date: 2 months ago
Review №102
Rating: 5
Date: 2 months ago
Review №103
Rating: 1
Date: 2 months ago
Review №104
Rating: 5
Birthday girl was soo excited to attend BB diner and it did not dissapoint. Israel customer service was excellent being patient with our picky eaters. Made our bdy girl day and our family outing a wonderful one.
Date: 2 months ago
Review №105
Rating: 5
Regina is amazing and wonderful! Really helpful and made our experience here really memorable. We will be back here again!
Date: 2 months ago
Review №106
Rating: 5
Great service by staff and Regina. Food was delicious!
Date: 2 months ago
Review №107
Rating: 5
The people and servers are great, loved the food. I feel like the food is fresher than other restaurants and the place has a good atmosphere altogether
Date: 2 months ago
Review №108
Rating: 5
Our server, Israel, was wonderful. Very attentive and friendly. I ordered the turkey club with fries and it was delicious. I m particular about fries and these tasted crispy and fresh. My daughter order a waffle with scrambled eggs and bacon. She said it was the best waffle she s ever had. Very fluffy and soft. I didn t even get a chance to try it, she ate it so fast. The menu is extensive so we ll definitely have to come back to try some other items.
Date: 2 months ago
Review №109
Rating: 5
Feels very homie and just had the best server Catherine. Food is great too
Date: 2 months ago
Review №110
Rating: 2
Really like this place; however, the owner raises the AC Temp so high I am sweating. Then, he lies stating it will not cool (on a cloudy day).
Date: 2 months ago
Review №111
Rating: 5
Location was clean and we were seated very promptly. Israel was our server and was very attentive. 100% recommend
Date: 2 months ago
Review №112
Rating: 5
Our waiter was Israel and he gave a us a great service. Location was great
Date: 2 months ago
Review №113
Rating: 5
Great food! The Joe Hobo omelette was so good. Israel was a great server!
Date: 2 months ago
Review №114
Rating: 5
Israel was great! We got our food and drinks quickly and warm. Israel encouraged what we should order which was nice a suggestion. Hope to have Israel again!
Date: 2 months ago
Review №115
Rating: 5
Israel was the best! Brought my niece s food out first, he was kind, knowledgeable, and friendly!
Date: 2 months ago
Review №116
Rating: 5
My husband and I love this place very much. Nice food and service from Catherine.
Date: 2 months ago
Review №117
Rating: 5
Had the chicken friend steak omelette. So good! Cahterine was our server and she was amazing!
Date: 2 months ago
Review №118
Rating: 5
Date: 2 months ago
Review №119
Rating: 2
Been here a few times, great variety of food. The quality of the food has always been great. Unfortunately the service here is awful. The wait staff isn t attentive at all, you have to always flag them down for everything (e.g. refills, to go boxes, etc) They aren t very personable at all either.
Date: 2 months ago
Review №120
Rating: 5
Date: 2 months ago
Review №121
Rating: 4
Catherine was very nice and endearing!
Date: 2 months ago
Review №122
Rating: 5
Very good prices and food
Date: 2 months ago
Review №123
Rating: 5
Israel is a great server and took great care of our table. Food was eggscelent!
Date: 2 months ago
Review №124
Rating: 4
Date: 2 months ago
Review №125
Rating: 5
Date: 2 months ago
Review №126
Rating: 5
Best chicken fried steak even. Biscuits the size of my hand! Impressed.
Date: 2 months ago
Review №127
Rating: 5
I have no preference about atmosphere
Date: 2 months ago
Review №128
Rating: 5
Date: 2 months ago
Review №129
Rating: 3
I was really excited to try this with my husband. He loved the food but I didn t. I was disappointed with the potatoes. They were bland and the waffle was the worst I ve ever had. On the pic it s upside down but the texture was too thick and I just couldn t eat it.
Date: 2 months ago
Review №130
Rating: 5
Israel was server. Service was great, will be back with the family soon!
Date: 2 months ago
Review №131
Rating: 5
Excellent service by Justine! She recommended us their mimosas and she was right , we loved them . Fresh squeezed juice and they little bottle of champagne comes with it so you can add as much as you want ! Excellent recommendation! Thanks Justine
Date: 2 months ago
Review №132
Rating: 3
The food was not good at all.
Date: 2 months ago
Review №133
Rating: 5
The food is always great but today the service was superb! Catherine and the team went out of their way to accommodate my husband s needs. We enjoyed our first meal out as a family since his surgery in May. Thank you Catherine!
Date: 2 months ago
Review №134
Rating: 5
Catherine was the best waitress !!!! Food was very good and the diner was very clean Food
Date: 2 months ago
Review №135
Rating: 5
Great food! First time there no complaints best breakfast in Sugarland and surrounding areas. Trust you will not be disappointed!!!
Date: 2 months ago
Review №136
Rating: 5
The food as usual was great. Catherine made the experience even better.
Date: 2 months ago
Review №137
Rating: 5
Excellent service, delicious breakfast, suitable for children, family atmosphere, and especially on my daughters birthday, the person who served us (Camilo) was excellent in his service. We should put 7 stars!!! Excellent service, delicious breakfast, suitable for children, family atmosphere, and especially on my daughters birthday, the person who served us (Camilo) was excellent in his service. We should put 7 stars!!!
Date: 2 months ago
Review №138
Rating: 5
Date: 3 months ago
Review №139
Rating: 5
This was our first time ever at Black Bear Diner. So glad that we tried it .. Fabulous ... Phenomenal service - Thank you Lesly .. best french toast, pancakes and bacon! Coffee fabulous too! Highly recommend stopping by here!
Date: 3 months ago
Review №140
Rating: 5
Amazing!! Catherine was exceptional. She was so attentive and made sure my table was always spotless! This was my first time here and I will definitely be returning.
Date: 3 months ago
Review №141
Rating: 1
It s a lazy Sunday so I searched for a place to pick up a breakfast curbside and this restaurant came up. Never tried it before so figured I d order something, since it was curbside, I drove there in my pajamas and barefoot. When I got to the restaurant there were no curbside parking spots so I called to ask and they said they didn t have it and I had to come in to the restaurant to pick up, since I wasn t in a decent condition I asked to cancel my order but the lady said she d make an exception and bring it out for me. When she brought the food out she proceeded to give me a speech about it being a risk and disability for her to walk outside to give me my food and scolded me that in the future they won t help me. OK, I don t need a scolding at 9am in the morning, PLEASE FIX YOUR ORDERING SYSTEM and you won t have this issue. I m only a new customer that won t be back, terrible customer service. Food was average at most, nothing special.
Date: 3 months ago
Review №142
Rating: 4
It was really good but my food came out overcooked and the hash brown was a little too dried. The service was good waitress was always checking on us and making sure we had everything.
Date: 3 months ago
Review №143
Rating: 5
Alexia was very cordial and polite. Food was very good and was made in a timely manner. Would definitely recommend this dining establishment to others.
Date: 3 months ago
Review №144
Rating: 5
Date: 3 months ago
Review №145
Rating: 5
Date: 3 months ago
Review №146
Rating: 5
Our waitress Catherine was a sweet pleasant lady, our food was delish. I brought my dad here for his first time and he liked it and said he ll be coming back. Thank you Catherine for your hospitality and May God bless you
Date: 3 months ago
Review №147
Rating: 5
Server was not too thrilled to be working (I wouldnt blameem, but that aint my fault, we just wanted to eat) food was good, as usual. Although my friends noodle soup was totally can noodle soup. Her 6 year old said it was yuck. I wouldnt order noodle soup there.
Date: 3 months ago
Review №148
Rating: 5
Catherine was a great and attentive waitress! Food was excellent as well!
Date: 3 months ago
Review №149
Rating: 5
It was a good place to eat if yall ever go Catherine is a great server she was very attentive.
Date: 3 months ago
Review №150
Rating: 5
Great place to eat anytime of the day. Catherine at the Sugar Land restaurant is exceptionally great. Veery good service. Always aware of asking if there s anything else she can get us. Parking: We can usually find a handicap place but if not always find a place rather close.
Date: 3 months ago
Review №151
Rating: 5
Catherine has been awesome every time we go in. She is attentive and great with the kids.
Date: 3 months ago
Review №152
Rating: 4
Date: 3 months ago
Review №153
Rating: 5
Ive been to this franchise in different cities and have been pleased each time. Facilities are clean, staff is friendly and the food is great. It may be my new favorite place. Oh, they give refills on ice coffee. Cant beat that.
Date: 3 months ago
Review №154
Rating: 5
Great breakfast spot. Our waitress Catherine was very attentive, timely and super sweet to my little girl. Great service and we will definitely be back.
Date: 3 months ago
Review №155
Rating: 5
Good clean, quality restaurant Parking: If there during busiest time might have to wait for table Food : 5/5 |
Date: 3 months ago
Review №156
Rating: 5
Very nice breakfast this morning! All but licked my plate! Ha! Ha! Our server Catherine was just wonderful! Very attentive and friendly! Definitely will be back!
Date: 3 months ago
Review №157
Rating: 5
Catherine is great ask for her
Date: 3 months ago
Review №158
Rating: 5
Awesome food
Date: 3 months ago
Review №159
Rating: 5
Our server Catherine was fantastic! Great food!
Date: 3 months ago
Review №160
Rating: 4
Catherine is an excellent waitress. She was attentive to my needs and always had a smile on her face
Date: 3 months ago
Review №161
Rating: 5
Pretty good place for breakfast, recommended!
Date: 3 months ago
Review №162
Rating: 5
This very wholesome Black Bear themed resto serving up diner favorites.
Date: 3 months ago
Review №163
Rating: 5
Date: 4 months ago
Review №164
Rating: 2
The food was not as good as I had been told! The server was excellent, and the place was busy but she seemed to enjoy her job! I asked her and she said she loved her job.
Date: 4 months ago
Review №165
Rating: 5
This morning and spontaneously I decided to make my first visit to this Diner. Not only were they receptive to me, but they opened the outside area for my fur pet (Jade). Catherine seated us, provide Jade water and was very kind and polite. We need a lot more, Catherines and friendly dine in services, like this one. Keep it up
Date: 4 months ago
Review №166
Rating: 3
Twice, our waiter was chatting with the table behind us for at least 5mins, neglecting to clean tables in his/her area and not bringing out our food in a timely manner. Some employees seemed to hustle and care and others seemed to loaf and not as enthusiastic. Overall, I was disappointed; I will not be back.
Date: 4 months ago
Review №167
Rating: 5
It was the Friday of the Memorial Day weekend and graduations. The restaurant was full and it was hectic for the staff. The entire time our waitress, Catherine, was calm, in control, and very courteous. Catherine made our dining experience a very pleasant one. Thank you.
Date: 4 months ago
Review №168
Rating: 5
Service was very good.Sarah and David went above and beyond for our large party.They have alittle gift shop in there I thought was interesting and they have a jukebox so you can even choose your own music to play In there.Food was brought to us in a timely manner as well.
Date: 4 months ago
Review №169
Rating: 2
First and likely last time at this location. Are tastebuds and food temp not a thing here? A server came to take our order already having some type of attitude. 2 adult meals were ordered and an item from the kids menu. The food was all either cold or room temp including the eggs. The server didnt bother to check in until the end to drop the check and let us know to pay up front. The kids meal was charged as an adult meal as well as the kids drink. The only reason for 2 stars is you do get a good amount of food and the sweet tea and orange juice are very good. Service and food quality need a lot of work. If the food was actually hot and the server didnt have an attitude this place would be 5 stars.
Date: 4 months ago
Review №170
Rating: 5
Our kids love coming out to have brunch with the Bears! Always great service, but our waitress this morning, Catherine, was awesome!
Date: 4 months ago
Review №171
Rating: 5
We love coming to the black bear for a delicious breakfast, especially on special occasions with company! The staff is friendly and inviting, the food is wonderful and the selections are numerous. Easy parking and access to the facility.
Date: 4 months ago
Review №172
Rating: 5
Date: 4 months ago
Review №173
Rating: 4
Date: 4 months ago
Review №174
Rating: 5
Great spot! Serving sizes were huge, food was super tasty, and Catherine was a delight, her smile was very infectious! Will be back soon!
Date: 4 months ago
Review №175
Rating: 5
Date: 4 months ago
Review №176
Rating: 5
Good diner food in a comfortable atmosphere.
Date: 4 months ago
Review №177
Rating: 5
Love this place every time i come the food is so good. The atmosphere is great and i love the theme it feels so comfy. Cathrine helped us today and she was so attentive and lovely. If you love sweets order the stuffed blackberry french toast!!
Date: 4 months ago
Review №178
Rating: 1
Ordered breakfast and they put my pancakes on top of my eggs, and the manager said thats how we always do it, and have ordered the same thing in the past and this has never happened.
Date: 4 months ago
Review №179
Rating: 5
Good waffles
Date: 4 months ago
Review №180
Rating: 1
Super slow service
Date: 4 months ago
Review №181
Rating: 5
Katy location needs to stop charging for their salsa! I believe it should be offered as a condiment like ketchup, butter, hot sauce, syrup etc... By the way, its not even that good in my opinion, I prefer a spicier (hot) variety, truth be known. Sugarland location was more than generous with my request of salsa, no additional charge.
Date: 4 months ago
Review №182
Rating: 3
I had the pot roast and mashed potatoes and I could tell it was not freshly prepared there at the restaurant but rather came in a package and then heated up. I had the cornbread muffin and that was delicious!
Date: 4 months ago
Review №183
Rating: 4
Price is reasonable..lots of parking Vegetarian options: Vege breakfast Dietary restrictions: Low sodium selecrion
Date: 4 months ago
Review №184
Rating: 5
The staff was friendly and the service was great. The food was good and we had a great time.
Date: 4 months ago
Review №185
Rating: 5
This place serves a delicious brunch. Theres so many options to choose from, I make sure to pick out something new whenever I come in! This time, I got the California omlette (minus the mushrooms). It was delicious and filling. I also got a Blueberry lemonade to go, that was a sweet treat! Our server Catherine was attentive and kind. The other waitstaff were also very nice.
Date: 4 months ago
Review №186
Rating: 4
Date: 4 months ago
Review №187
Rating: 5
Catherine was an excellent waitress. Food was excellent and cooked to how I requested.
Date: 4 months ago
Review №188
Rating: 5
Date: 4 months ago
Review №189
Rating: 2
Exceedingly slow service. Even if not busy. Plan on waiting. Otherwise, good.
Date: 4 months ago
Review №190
Rating: 5
Classic Diner in our great city. It was busy on Mothers Day, the staff had some computer issues, regardless they handled flawlessly. One of our favorite places for good food and homey service.
Date: 4 months ago
Review №191
Rating: 5
We had a great experience Catherine was very nice
Date: 4 months ago
Review №192
Rating: 5
Date: 4 months ago
Review №193
Rating: 5
Great food and service. Catherine was our server for Mother s Day and she made the experience for our large group perfect. Try the sweet potato fries!
Date: 4 months ago
Review №194
Rating: 5
Justine was great
Date: 4 months ago
Review №195
Rating: 4
Date: 4 months ago
Review №196
Rating: 5
True to size and it was amazing Full stomach
Date: 4 months ago
Review №197
Rating: 5
Israel was a great server and attended to all of our requests and even made sure to let us know of ingredients with certain dietary restrictions. Overall, yummy food and good people!
Date: 4 months ago
Review №198
Rating: 4
First time at Blackbear in Sugarland. Our experience was awesome and Justine service was second to none. She was patient, welcoming and knowledgeable. Thanks Justine for awesome service we ll see you soon.
Date: 4 months ago
Review №199
Rating: 5
Food was great, awesome customers service.
Date: 5 months ago
Review №200
Rating: 5
Leslie is awesome wait staff. She always takes good care of our table. Ms Jody is a sweetheart always has a smile. Best place for breakfast!
Date: 5 months ago