Charm Thai Bistro

Review №1

Rating: 5

Date: 29 minutes ago

Review №2

Rating: 5

Our server, Abby was absolutely amazing, very attentive to our needs. The food came out very quickly and was fresh.

Date: a week ago

Review №3

Rating: 2

Food was good (ordered Thai Basil Chicken). I sat towards the back and was not attended to check if everything was ok. I needed a water refill and had to flag someone down (hispanic younger girl), who didnt acknowledge if she was going to get it and looked as if she didnt want to work. Someone else came over to get me water. Overall, a promising restaurant that needs to be ran better. Currently bad customer service. Please get this fixed!

Date: a week ago

Review №4

Rating: 5

Date: a week ago

Review №5

Rating: 5

Best cashew chicken in the world!

Date: 2 weeks ago

Review №6

Rating: 5

great tasting food. quick service.

Date: 2 weeks ago

Review №7

Rating: 4

Good but not amazing Thai place. The Pad Thai with chicken and beef was pretty good, but nothing to write home about. The wings really disappointed me. There just wasn t enough sauce and they were a little dry I thought. All in all it definitely works in a pinch, but I wouldn t go there regularly. Some kind strangers paid for my meal which made my day! But I think it would have been around $30 if they had not.

Date: 3 weeks ago

Review №8

Rating: 5

Date: 4 weeks ago

Review №9

Rating: 5

Charm Thai Bistro is a small thai restaurant with personal service and amazing food! My husband and I have eaten here several times and always been very impressed. The service is always in that sweet spot where they are there when you need something, but never intrusive. The food is just amazing! My favorites are the chicken green curry, the pineapple curry with pork or duck, and the basil fried rice! The bar has excellent cocktail choices. I cannot recommend this place enough! It is just great!

Date: a month ago

Review №10

Rating: 5

Love Charm, you have to try their curry noodles!!

Date: a month ago

Review №11

Rating: 5

Date: a month ago

Review №12

Rating: 5

Date: a month ago

Review №13

Rating: 2

Ordered kale and crispy pork. But I got broccoli and crispy pork. I was confused.

Date: a month ago

Review №14

Rating: 5

My boyfriend and I went last night and it was incredible. We had larb with pork, fresh spring rolls, fried spring rolls, green curry with chicken, pad thai, and thai crème brûlée. Everything was fantastic and the service was amazing. Fabulous experience we will definitely be back!

Date: a month ago

Review №15

Rating: 5

Great spot for Thai. The service was amazing and quick and the atmosphere is casual but nicely decorated. Thai hot had a good kick and portion size is decent for the prices. looking forward to going back to try the noodle and curry dishes.

Date: a month ago

Review №16

Rating: 5

Some of the best Thai food Ive had. There was a large party of 10 the afternoon we went, but even so, the servers were quick and checked up on us often. We got the Kao Soi, roti with curry, Tom Kha, and Satay Chicken. Everything was great. I did also get a margarita there, and it was STRONG. Just one knocked me out, so keep that in mind if youre thinking of dinner and drinks! Youre definitely getting your moneys worth. We will definitely be going back to try their lunch specials! Vegetarian options: They did offer to make vegetarian versions of the food we ordered, if needed. Parking: Lots of parking for dinner, as a few shops surrounding it are closed in the afternoons

Date: a month ago

Review №17

Rating: 5

Love this place and it s quickly becoming part of our dinner rotation! We have had some amazing service especially with our latest server Jay. She is outstanding, and her customer service skills are on point! The food was great, super fresh! We ll be back!

Date: a month ago

Review №18

Rating: 3

I ve been coming here for about a year now! AMAZING FOOD! Hands down best Thai food. But PLEASE FOR THE LOVE OF GOD, GET MORE HELP!! It takes so long to order and get service!! Update: 8/15/24 Lunch Service is still absolutely horrendous.

Date: a month ago

Review №19

Rating: 5

Date: a month ago

Review №20

Rating: 5

Love this place, We will go out of our way to have dinner here. Everything is always fresh, great quality and delicious. Food

Date: a month ago

Review №21

Rating: 5

Date: a month ago

Review №22

Rating: 5

Always a delicious lunch! Not too far from my job, easy parking, reasonable price.

Date: a month ago

Review №23

Rating: 5

10/10 service my fav thai place in Spring

Date: a month ago

Review №24

Rating: 5

Food and service was amazing!! Orange chicken was the best but everything was definitely good. Prices were reasonable for the amount and quality. Meat was real and not the questionable meat you would get from other restaurants.

Date: 2 months ago

Review №25

Rating: 5

Our favorite Thai spot. We love the fried fish and eggplant basil paired with tofu or crispy pork. Authentic and if you dare, get the Thai spicey level. Dishes such as papaya salad and pad Thai/pad see ew are classic and well executed.

Date: 2 months ago

Review №26

Rating: 5

Great food and service Special Thanks to Jay for her wonderful service and attitude.i will be back!

Date: 2 months ago

Review №27

Rating: 5

Jay was excellent in her service

Date: 2 months ago

Review №28

Rating: 1

I am cringing writing this review as I have been a frequent customer of Charm Thai for a very long time. Unfortunately, I ordered their Chicken Panang dish with white rice over the weekend and I found a maggot in my dish. I am absolutely appalled, and disgusted. I will no longer be eating from this restaurant anymore which is a shame because their food was always so delicious.

Date: 2 months ago

Review №29

Rating: 5

Loved the pad kee mao!

Date: 2 months ago

Review №30

Rating: 5

Of course! If youre looking for amazing Thai food, you should definitely check out Charm Thai Bistro. They serve up delicious and authentic Thai dishes that are sure to impress your taste buds!

Date: 2 months ago

Review №31

Rating: 5

Sooo good, got the spicy thai fried rice and it was amazing, got the medium spice level and it was spicy but not the worst as I paired it with a thai iced tea!

Date: 2 months ago

Review №32

Rating: 5

Date: 2 months ago

Review №33

Rating: 5

Super yummy Thai food I stopped in for the shrimp and pork dumplings & a cup of the coconut soup. Will be back again! Food

Date: 2 months ago

Review №34

Rating: 5

Pap Raven and Mai provided the best and Excellent service !!! I do highly recommend visiting this restaurant and I shall return. I sincerely enjoy how I was greeted. Thank you CHARM THAI. The name says it all. Food

Date: 2 months ago

Review №35

Rating: 5

Very nice and good food

Date: 2 months ago

Review №36

Rating: 5

This place is a gem! Food is excellent. My go to is the red curry chicken, chicken satay, and Thai tea. I/we eat here twice a month if not more. Staff always provide top tier service.

Date: 2 months ago

Review №37

Rating: 1

Its just a fancy restaurant, but the quality of food is not good. Me and my family loves Thai cuisine, The rice were sticky & mushy and had several pieces of egg shells in them. The Tom Yum soup also had a very weird taste. Im never going again over there.

Date: 2 months ago

Review №38

Rating: 5

We love Charm Thai! Great vegetarian options too! Vegetarian options: We love the pineapple, cashew vegetarian fried rice & spring rolls with mango and sticky rice for desert! Food : 5/5 |

Date: 2 months ago

Review №39

Rating: 4

Date: 2 months ago

Review №40

Rating: 2

Good food, terrible customer service. Ordered egg rolls and didn t bring us plates to eat on had to waive down waiter because the man and woman were just chit chatting. We tried to smile and be friendly but they never even smiled back. They took forever to bring the plates even though it wasn t busy on a Tuesday night. No water refills, finally had to waive 3 times to get the bill .shame such a nice restaurant with good food but awful customer service. Train them please. Another thing was I ordered khoi suey medium but it was so very spicy that I just ate little bit because my mouth started to burn. I didn t want to return it with the unhelpful waitstaff so I didn t eat it. My friends food was good pad Thai. The waiter knew I said medium spicy. Again please train staff please

Date: 2 months ago

Review №41

Rating: 5

If I could put more stars I would put them The food is excellent, the place is nice and the service is very good for me 10 stars

Date: 2 months ago

Review №42

Rating: 5

This was our first visit to Charm Thai Bistro and we loved it! The food was fresh, bold, and flavorful! We will definitely be recommending others and visiting more often ourselves. Absolutely Delicious!

Date: 2 months ago

Review №43

Rating: 5

We recently found ourselves without power in Houston following a hurricane, and in our search for food, someone mentioned that Chick-fil-A was open. When we arrived, the line stretched for miles. Across the street, we spotted Charm Thai Bistro and decided to give it a try, albeit with some skepticism. In Houston, its often believed that if a restaurant isnt packed, the food might not be great. Upon entering, we noticed framed magazine mentions featuring the owner/chef on the wall, which gave us some hope. The waitress and greeter were very friendly, and we were seated promptly. The menu looked promising, and when our food arrived, we were absolutely amazed. The presentation was beautiful, and the flavors were outstanding. Charm Thai Bistro exceeded our expectations, and well definitely be visiting again soon! Highly recommend for anyone looking for delicious Thai food in Houston.

Date: 2 months ago

Review №44

Rating: 5

Date: 2 months ago

Review №45

Rating: 5

The yellow curry chicken was so good!

Date: 3 months ago

Review №46

Rating: 4

I love the Thai food here - I go down on spice level to medium. I ve had the yellow curry, chicken satay, egg rolls, basil stir fry, it s all delicious and good quality. Peter is also a great server if you dine in.

Date: 3 months ago

Review №47

Rating: 5

This is my FAVORITE spot for Thai! Spot-on, every time. I get take out and there s never a delay, an order issue, or a miscommunication. Dre and Tae are so friendly and helped me feel welcome! Great job. I ll be back soon!

Date: 3 months ago

Review №48

Rating: 5

The Lunch Special L. 2. Chicken with Peanut sauce medium spicy was amazing

Date: 3 months ago

Review №49

Rating: 1

What happened to this place?! Service is awful now. I saw people leave because no one acknowledged them. It took 25 min to get my check processed. The service has gone down. I gave it one more shot but I won t be coming back.

Date: 3 months ago

Review №50

Rating: 5

Excellent restaurant. Really authentic Thai food. We tried the spicy crispy fish and Thai basil. We will be going back for more. Jay and Mai were very nice.

Date: 3 months ago

Review №51

Rating: 5

Great experience. They have great service and Great food definitely going back

Date: 3 months ago

Review №52

Rating: 5

Great food and awesome service

Date: 3 months ago

Review №53

Rating: 2

Started out great but they wouldn t sell us a a piece of pork belly without buying a whole dish first.made no sense since the same piece they were charging a premium price for it. I was willing to pay for the piece I just didn t want the noddles that were in the dish. And they didn t take American Express what if that s the only thing I had at that time then what?

Date: 3 months ago

Review №54

Rating: 5

Date: 3 months ago

Review №55

Rating: 1

Unfortunately, the service was lacking. It seemed like the staff didnt care about their jobs

Date: 3 months ago

Review №56

Rating: 1

Good food, mediocre service everytime we would ask the waiter for something they were acting like we were bothering

Date: 3 months ago

Review №57

Rating: 5

Really great authentic Thai food!

Date: 3 months ago

Review №58

Rating: 5

Amazing food!

Date: 4 months ago

Review №59

Rating: 5

Date: 4 months ago

Review №60

Rating: 5

Date: 4 months ago

Review №61

Rating: 5

Quiet and cool little place. Basic decor but amazing menu and cocktail drinks. The three chili spicy level was absolutely perfect for a spicy food lover with rich flavor still shining through. Service was quick and friendly but also out of the way. Will absolutely come again for the mango sticky rice dessert I missed out on this time (too full)!! Vegetarian options: All main courses come with a protein choice of chicken, veggies, or tofu no extra cost. Beef shrimp and something else I cant remember are a bit extra but still offered Parking: Lots of parking but lots of people frequent this area too. Might have to park out of the way a bit but worth the walk!

Date: 4 months ago

Review №62

Rating: 5

Date: 4 months ago

Review №63

Rating: 5

Very nice people. They accommodate vegans. A pleasant experience.

Date: 4 months ago

Review №64

Rating: 5

Always amazing when I m in Houston. Their green curry is to die for, and they have a reasonable alcohol selection.

Date: 4 months ago

Review №65

Rating: 1

Food is good but takes to long because they do door dash orders first and not paying attention to people in the restaurant sitting at the tables! You shouldn t have to flag the wait staff down for drinks, napkins or even to pay for our bill at the end. This place does NOT give good service to their customers and I will be continuing to come here but the punishment will be that I will NOT tip. The staff doesn t deserve to be tipped if they can t prioritize the customer. This is May 2024. I refuse to give a specific day.

Date: 4 months ago

Review №66

Rating: 5

Had the pineapple fried rice It was excellent Huge thanks to Dae, great service Food : 5/5

Date: 4 months ago

Review №67

Rating: 5

I love this place! I ve been coming here since they ve opened. I love to support local. The food is consistently delicious My new favorite is the panaang chicken curry with steamed veggies! Also I highly suggest the red curry, Thai basil and steamed pork dumplings. I could go on and on I left for over a year and Charm Bistro was one of the first restaurants that I HAD to have. Today Dae took care of us and she was AMAZING Go get charmed!!

Date: 4 months ago

Review №68

Rating: 5

We really enjoyed the Pineapple curry dish and the Tom Kai soup was yummy too. Our service was exceptional thanks to DAE!!

Date: 4 months ago

Review №69

Rating: 5

Amy is a Doll and the pad Thai is phenomenal.

Date: 4 months ago

Review №70

Rating: 5

Delicious food. I like the lunch menu and will for sure be back. I got the red curry pork medium spicy, and it had me wiping my nose hahaha. I would be scared to get a level spicier. My friends said who had the crispy pork belly pad Thai said it was so good as well. Highly recommend.

Date: 4 months ago

Review №71

Rating: 5

Nice food and nice folks and good service

Date: 5 months ago

Review №72

Rating: 3

6th visit. Fantastic food but the service is horrible. 25 minute wait order to serve on average. I wont make a 7th visit for that reason. Food

Date: 5 months ago

Review №73

Rating: 5

Absolutely the best Thai food Ive had in the area - even better in some ways than Several of my favorite Thai restaurants in Houston. We had roti & curry, spicy Thai basil fried rice with shrimp, Thai basil with crispy pork. Ive had better roti but it was good. Fried rice was very good. Thai Basil was incredible - crispy pork belly cooked to perfection. Next time I want to try the khan soi - I dont see that often at Thai restaurants & waiter said it was very good. Sadly we forgot to take photos but I am soon happy to find a really good Thai restaurant in the area.

Date: 5 months ago

Review №74

Rating: 5

Excellent food and service.

Date: 5 months ago

Review №75

Rating: 2

Food was good, but customer service was bad. I did not see the servers have any smiles even though we kept smiling and thanked them. We came for the lunch, but they were really slow, feel like they did not want to work and not happy when we were there. We ordered the lunch special, but they ended up charge for full price, we waited for the dessert too long, and my husband had to leave for a meeting, so he came up to the front desk to check out instead of waiting for nobody, and he figured out the dessert was ready but no one did care bring it to us. We did not want to come back for that services.

Date: 5 months ago

Review №76

Rating: 5

Date: 5 months ago

Review №77

Rating: 4

food is good

Date: 5 months ago

Review №78

Rating: 4

Date: 5 months ago

Review №79

Rating: 5

Date: 5 months ago

Review №80

Rating: 5

The food was very delicious and the service amazing

Date: 5 months ago

Review №81

Rating: 5

We had red curry with chicken and yellow curry with chicken and they were delicious. Appreciate that the serving size is generous. Best Thai food we have found.

Date: 5 months ago

Review №82

Rating: 5

Date: 5 months ago

Review №83

Rating: 5

Date: 5 months ago

Review №84

Rating: 5

We drove over 2 hours to eat here, and its worth it! The spice level is perfect. The seasoning is just right. When you go, ask for Dre as a server. His attention to detail was on point. Parking: The parking can be a challenge, so get there with time to spare.

Date: 5 months ago

Review №85

Rating: 5

Good Thai food and excellent service.

Date: 5 months ago

Review №86

Rating: 5

Excellent service amazing food! I was very impressed to be honest lots of flavors but you are able to distinguish them and taste how wonderful they blend together thank you!

Date: 5 months ago

Review №87

Rating: 5

Cute lil bistro

Date: 5 months ago

Review №88

Rating: 5

Date: 5 months ago

Review №89

Rating: 5

This place had a chill atmosphere. The food was delicious and was brought pretty quickly after we ordered. The waitress, Amy, was extremely knowledgeable about the menu and offered good suggestions. Highly recommend for good Thai food in the Woodlands

Date: 5 months ago

Review №90

Rating: 5

We have visited on several occasions and each time the service and food has been amazing. If you want great food and a great dining experience, this is the place for you. !!!!

Date: 5 months ago

Review №91

Rating: 5

Dae is the best waitress with fantastic ideas on meal, appetizer combos for two.

Date: 5 months ago

Review №92

Rating: 5

Dae did an excellent job!

Date: 6 months ago

Review №93

Rating: 5

Great food and great service. Abby did a great job.

Date: 6 months ago

Review №94

Rating: 5

Date: 6 months ago

Review №95

Rating: 5

Outstanding!! Came into town for work, stopped for some Thai, Currys are a delight, fresh food, service was top notch. Highly recommend. Will be back again when Im back Im Houston!! Tae and Dae waited on me, superb service

Date: 6 months ago

Review №96

Rating: 5

Everything was legit Asian flavor.

Date: 6 months ago

Review №97

Rating: 5

Second time here. So very pleased with the quality and flavor of the Thai food. Mango Sticky Rice is unbelievable. Bailey does a great job! Dietary restrictions: Gluten free. Dairy free. Not a problem

Date: 6 months ago

Review №98

Rating: 5

Food is really good! Recommend the Kana Moo Krob and the pork spareribs!! Servers Dae and Tee are quick with our orders!

Date: 6 months ago

Review №99

Rating: 5

The Pinapple Fried Rice with Chicken was amazing. Their version of drunken noodles (pad kee mao) was a 10/10 as well. Our sever, Dae did an awesome job and was very attentive and helpful. Highly recommend!

Date: 6 months ago

Review №100

Rating: 5

We love coming to Charm Bistro for the green curry, Thai fried rice, tom yum, satay and of course the mango sticky rice. The service is always so friendly and attentive; Abby is phenomenal!

Date: 6 months ago

Review №101

Rating: 5

DAE is wonderful from Mike and Sunshine

Date: 6 months ago

Review №102

Rating: 5

This place is delicious! Is the first time I try curry that I like also our waitress Dae was super sweet and had the best recommendations, will definitely come back!

Date: 6 months ago

Review №103

Rating: 5

Abby (server) was wonderful and food was amazing as always. Im a regular when I pass through town. You will not be disappointed in Charm. Its deeeeelicious

Date: 6 months ago

Review №104

Rating: 5

Dae gave Amazon service and the food was very good. Dae deserves a raise and a bonus. I had Larb which is my fav.

Date: 6 months ago

Review №105

Rating: 5

Dae was amazing and deserves a bonus and a raise! This restaurant is really good

Date: 6 months ago

Review №106

Rating: 5

1st time here & will not be the last for sure! Food is delicious and the servers are real nice and friendly. Thai is my favorite food, just moved here from NYC & been 2 1 other spot, live in the Woodlands & this place is pretty close. Will definitely get repeated business from me! Thanks chef & Tae for a great experience. Kid-friendliness: Tae was amazing .

Date: 6 months ago

Review №107

Rating: 5

Been coming here for the last couple of years best curry around. Abby and Dae are great and always make sure you are taking care of.

Date: 6 months ago

Review №108

Rating: 5

Always great food and great service. Abby was awesome. Plenty of great vegan options. Dietary restrictions: Vegan

Date: 6 months ago

Review №109

Rating: 5

One word . DELICIOUS Great customer service & everything was freshly ordered! Ask for Dae , she was an amazing hostess and waitress

Date: 6 months ago

Review №110

Rating: 5

I ordered the Thai Basil chicken and Papaya salad. Both were delicious and flavorful!! I also recommend the pineapple fried rice!! medium spicy on everything ( still pretty spicy)

Date: 6 months ago

Review №111

Rating: 5

My mom and I ate dinner which was very delicious! I had the pineapple chicken curry and she had the orange chicken. Our waitress was Dae, which she gave us an exceptional service. I recommend coming here for such a great experience and delicious food. She did a fantastic job waiting our table throughout the duration of our dinner! I ordered an orange chicken to go because it tasted so good!

Date: 6 months ago

Review №112

Rating: 5

Good food ,good service and special thanks to Raven give good service.

Date: 6 months ago

Review №113

Rating: 5

I ve been here twice now and it s been great both times. Raven is exceptional and stands on business with fantastic customer service. Wheelchair accessibility: Many booths and stand alone tables at appropriate height.

Date: 6 months ago

Review №114

Rating: 5

The best Thai food, Raven was awesome.

Date: 6 months ago

Review №115

Rating: 5

Raven did an awesome job.

Date: 6 months ago

Review №116

Rating: 5

Great fresh food and great service.

Date: 6 months ago

Review №117

Rating: 5

OMG my husband and I love this place! Will most definitely come back! Atmosphere, food and customer service is top tier

Date: 6 months ago

Review №118

Rating: 5

Food was great tonight and our server was very sweet!

Date: 6 months ago

Review №119

Rating: 4

Date: 6 months ago

Review №120

Rating: 5

Wow. First time visiting and first time I ve been to Thai restaurant that I had something I enjoyed. The Red curry medium spicy was amazing. It was at that point where spicy heat meets ability to still taste your food. Perfect balance for me. Flavors were on point. Definitely coming back.

Date: 6 months ago

Review №121

Rating: 5

Date: 6 months ago

Review №122

Rating: 2

I ordered the general chicken , fried rice with pork, and spring rolls. My general chicken was dry, I ordered mild and they gave me spicy rice. My spring rolls were not crispy. Food was over priced for the quality i got. I will not go back to this place. I was very .

Date: 7 months ago

Review №123

Rating: 5

Date: 7 months ago

Review №124

Rating: 5

Type of place you can t help but leave a review for. Really enjoyed our stir fry and pad Thai tonight. Will probably be our new Asian cuisine spot!

Date: 7 months ago

Review №125

Rating: 3

Going to have to change my review after my last experience. Went for dinner with my wife and kids. Got my favorite that I usually get. Was surprised to learn upon receiving the bill that a party of 5 now incurs a mandatory surcharge that isnt posted anywhere that I could find (menu or in the restaurant). When we inquired about it with the waitress she was pretty rude about it. Funny thing is, were generous tippers except when it comes to games like this. So the waitress ended up worse off by this. Dont think well be back after this. To many other places that dont play these sort of stupid games.

Date: 7 months ago

Review №126

Rating: 5

Delicious food and great service! Would definitely go back!

Date: 7 months ago

Review №127

Rating: 5

Date: 7 months ago

Review №128

Rating: 5

Drew and Raven were awesome servers and hosts! They are compassionate, kind, and hard working. Tip them extra!! The food was amazing too. I ordered satay skewers, tom yum and chicken pineapple curry. I will definitely back when its less busy. Kid-friendliness: Parents treat the place a bit too kid friendly. Parents: please leave your kids at home and let everyone enjoy a quiet, nice dining moment.

Date: 7 months ago

Review №129

Rating: 3

Nice place and service. Food was kind of bland.

Date: 7 months ago

Review №130

Rating: 5

Some of the best Thai food Ive had in a long time . Service is great despite the fact they can get very busy . Definitely recommend trying the Mango with sweet sticky rice . It s Amazing !

Date: 7 months ago

Review №131

Rating: 2

Super slow service, you must wait for everything, hot water, napkins, to go box. Anything is 20 minutes wait.

Date: 7 months ago

Review №132

Rating: 4

Date: 7 months ago

Review №133

Rating: 5

Very nice place to go. Delicious food and wonderful service. We tried the crispy egg roll, pineapple rice with chicken, it was delicious, and good portion. My husband orange chicken, and he enjoyed it a lot.

Date: 7 months ago

Review №134

Rating: 4

Modern atmosphere with great Thai food!

Date: 7 months ago

Review №135

Rating: 5

Modern yet classic feel with decorum. Can I give the food 10 stars out of 5? Delicious and amazing food. Going to make this our #1 choice for Thai food in all of spring. Every time we go back we are pleased.

Date: 8 months ago

Review №136

Rating: 5

It was our first time coming here. I had the massaman curry with beef. I ordered mine mild and Im very glad that I did. My husband had the green curry with shrimp and ordered is medium. The medium is very hot. So something between the two is probably the right heat. Our service was really good, she was attentive without being intrusive. The food was delivered in a timely way. They have a full bar and do exotic drinks. Worth trying. Well be back.

Date: 8 months ago

Review №137

Rating: 1

Server Raven has a horrible attitude! She isn t pleasant when serving (I have encountered this on several occasions) while dining and take out! I have spoken to management regarding this as well regarding issues I have encountered on my visits. Food was good but server Raven has a lot of issues and doesn t know how to handle customer service very well. She also has expressed lots of anger if you pick up or order food closer to the window prior to them closing which I had confirmed what s the cut off time to order because of my work schedule. She actually told me she will refuse to take an order again at that time (which was still prior to cut off time according to management and the restaurant hours). Again, I spoke to management regarding! Apologies were given but her customer service is horrible!!! Management made excuses for her (stating she has a lot of personal issues at this time). I question do you value your customers experiences!! (she also had the audacity to ask why do I wait to order so late but again, this is prior to cut off time to order and closing) which is none of her business! As long as I am there before closing of the restaurant which I have always been. I have observed her treat other customers with rudeness as well! I witnessed her refused water to a table of two men that had finished their food while both cups were empty as they were completing checking out ( they simply asked for some water or water to go) she said would not because they were closing (she was not allowed to give them water) and again prior to the mid day closing. Mind you they had two other tables still there eating.

Date: 8 months ago

Review №138

Rating: 5

Date: 8 months ago

Review №139

Rating: 1

I have to say that I have been here many times and overheard another table ask a waitress with shoulder length brown hair and glasses for some water at 9:03pm and the waitress had the nerve to tell him loudly across the room that she could not refill his water as they are now closed and she ranted off the close times and said refilling their water would just make them stay and talked to him and the other customer like they were dirt. I was not even the person that she talked to and I was offended by her comments. I think they need to review this on camera. Happened on 8/29 at about 9:03 p.m. and I was horrified as a customer on what a poor response this is. I hire for people in the service industry and I d never hire this woman. Unbelievable how poor her response was and there were two other occupied tables aside from theirs that could hear her yell this out loudly across the restaurant. If you are the owner of this business and you are reading this, you may want to review the camera footage and reevaluate this employee s performance on how she handled this situation. If not, you are losing business and it certainly turned me off from coming back again. ***I am adding to this review as shortly after this I had a call with the owner as I went home and my credit card statement showed that they turned my $5 tip into $50. I could not believe it. Yes, you heard that correctly. The owner started giving me some sob story about the waitress when she was acting shady and refunded me the difference. Shockingly enough, I read further down on the reviews and another customer under the name of Travis Chamberlain experienced the same thing where he was charged excessively for tips he didn t leave. If you eat here, I suggest you check your credit card bills and dispute.

Date: 8 months ago

Review №140

Rating: 5

A quaint and charming smaller restaurant. They have solid vegetarian options which is great too.

Date: 8 months ago

Review №141

Rating: 5

Best Thai food I ve had in Houston so far! Have easily tried 7+ places and Charm Thai Bistro has the best Thai fried rice (in my opinion). Will definitely return!

Date: 8 months ago

Review №142

Rating: 5

Date: 8 months ago

Review №143

Rating: 5

Best Thai food around!!

Date: 8 months ago

Review №144

Rating: 3

Food is super mid. Also kinda annoying that they don t answer the phone and I had to order my meal through doordash. But their portions are great! My meal is def lasting me for 2 eats.

Date: 8 months ago

Review №145

Rating: 5

Date: 8 months ago

Review №146

Rating: 5

Super yummy Thai food, and the tom yum is legit

Date: 8 months ago

Review №147

Rating: 5

Its a great local spot for Thai. Havent had anything that wasnt good yet.

Date: 8 months ago

Review №148

Rating: 5

Date: 8 months ago

Review №149

Rating: 3

Gave wrong dish. Veagan dish was given instead of real meat. Prices too high for fried rice. Although it was plentiful. Please clean items other people use as dipping sauces. Food tasted good despite mistake. Clean more. Vegetarian options: Must ask for options

Date: 9 months ago

Review №150

Rating: 5

This place is super great, recommended, delicious food, great service, serves customers very well, definitely recommended!!!!

Date: 9 months ago

Review №151

Rating: 5

Awesome food Awesome service friendly fast fresh

Date: 9 months ago

Review №152

Rating: 4

Date: 9 months ago

Review №153

Rating: 4

Food, presentation, and service is great! Place is nice and clean. Can get pretty loud because voices carry across the room. Vegetarian options: You can make pretty much make anything on the menu vegetarian or vegan with the tofu or vegetable protein options. Make sure to ask if fish sauce is added and if it can be omitted though.

Date: 9 months ago

Review №154

Rating: 5

Really good I miss this type of home cooked style Thai

Date: 9 months ago

Review №155

Rating: 4

Abby our server was amazing. The spring rolls are excellent and I would definitely come back here.

Date: 9 months ago

Review №156

Rating: 5

Im a repeat customer for the kao soi, its amazing. The medium spice is not that spicy and with all the flavor. Thai tea is great refresher. The customer service is always phenomenal! Dietary restrictions: They were able to substitute egg noodles for rice noodles for my Gluten-free godmother. The rice noodles will absorb the soup if left sitting, and the texture is a little slimy, but she still enjoyed the soup very much.

Date: 9 months ago

Review №157

Rating: 5

Date: 10 months ago

Review №158

Rating: 4

The food is consistently good. We normally order takeout but the dine in service is good.

Date: 10 months ago

Review №159

Rating: 5

Catfish and Eggplant dishes were delicious. The pad see ew with eggplant was average. The noodles lacked the slightly burnt taste and the shrimps were small. The chicken satay was good, but the sauce was a bit watered down. I would recommend skipping the Roti and Curry as it reminded me of a piece of frozen roti, microwaved and lightly pan fried.

Date: 10 months ago

Review №160

Rating: 5

The yellow curry was really good! Be careful of the spice level. I found medium hotter than I expected.

Date: 10 months ago

Review №161

Rating: 5

Love Charm!! Been coming here for great Thai food since before Covid. The food is always super tasty and hot (temperature) and made to your level of spice. Staff are always super friendly even though they a running their tails off! Will be back for more!!

Date: 10 months ago

Review №162

Rating: 4

Date: 10 months ago

Review №163

Rating: 5

Finally, a Thai place that won t kill your taste buds with spice. Just the perfect amount of spice to make toe food flavorful . Heat levels ranged from one (mild) to five (hot). Great selection of food. Red curry was delicious. Pad kee mao, even with mushrooms, was very good. Will definitely go back if in the area. Great happy hour specials. Lychee sake was very good. Beautiful decor. Everything was very clean. Friendly staff.

Date: 10 months ago

Review №164

Rating: 5

Date: 11 months ago

Review №165

Rating: 5

Everything was tasty, fresh and the right temperature. Thoroughly enjoyed the service and every last bite of my food and my daughters! Lol Leave room for the Mango & sticky rice! Edit 10/17 Just left there and I completely understand why I love this place. Everything was so gooood!

Date: 11 months ago

Review №166

Rating: 2

My husband and I have been like there very much and went there many times. But after we back from vacation 1 month and went to buy their food today. The foods are not like before, they maybe changed the chef. Chicken wings are old like re-fried it. Grilled pork skewers are tuff. Beef basil is not the same taste. Just to let owner know that should look at the food taste or new chef. Thank you

Date: 11 months ago

Review №167

Rating: 5

Food was delicious. Staff was very courteous and friendly. Definitely need to eat there next time.

Date: 11 months ago

Review №168

Rating: 3

Date: a year ago

Review №169

Rating: 5

Peanut chicken is to die for literally because your mouth with be on fire but it s so goooood!!!!

Date: a year ago

Review №170

Rating: 5

OUTSTANDING FOOD!....both creative and delicious!

Date: a year ago

Review №171

Rating: 3

Great taste. Very clean, I enjoy dining in. My only problem is that I have to order two entrees to be satisfied.

Date: a year ago

Review №172

Rating: 5

Date: a year ago

Review №173

Rating: 5

Best Thai food that my wife and I have found in years.

Date: a year ago

Review №174

Rating: 1

Have ordered from here multiple times in the past with no issue. I always order the chicken pineapple curry. When we got it two nights ago it tasted off, still good but off. The next morning I was violently ill for 24 hours. I am positive I had food poisoning. Very disappointing and upsetting. I will never order from here again.

Date: a year ago

Review №175

Rating: 5

Great food, good restaurant for someone not very familiar with Thai and want to try it. It can get pretty loud though.

Date: a year ago

Review №176

Rating: 1

Ordered the see ew noodles one level under the hottest they offer.. got to the store 15 min later. Went to the bar to pick up the food, only to find someone else already waiting. I asked her if anyone is helping her, she said nope we both waiting probably another 8 min before someone came to help...... got back to my office, less then 10 min away.... food was cold and had absolutely no spice at all, none ,zero, zip. Had microwave it and added some pepper flakes , and hot sauce didnt even finish it. Im all about given 2nd chances but there way several mistakes made here and not someone just having an off day even if it was correct at the price you pay, you should be getting a lot more

Date: a year ago

Review №177

Rating: 5

The food was fantastic (I had the Thai Chili with chicken) and priced very fairly. Service was fast and friendly. Loved it!!!

Date: a year ago

Review №178

Rating: 5

Date: a year ago

Review №179

Rating: 5

Raven is awesome!

Date: a year ago

Review №180

Rating: 5

In my top 6 restaurants in Houston for sure!

Date: a year ago

Review №181

Rating: 5

Amazing food and service. We enjoyed every bit of our meal. The fried fish was amazing. I am typically not a tilapia fan but this was so good. I would love to come back again.

Date: a year ago

Review №182

Rating: 5

My son and I love Asian cuisine and we live 2 minutes from this place, so we checked it out last night! The food is amazing! Absolutely flavorful and delicious! The pineapple fried rice- even the perfectly cooked shrimp were infused with pineapple and Thai flavor! The spring rolls have mint AND basil in them!! The egg rolls are smaller but perfectly cooked and probably the best egg rolls I ve ever had! And the mango sticky rice?!!! Heaven!!

Date: a year ago

Review №183

Rating: 1

Date: a year ago

Review №184

Rating: 5

Date: a year ago

Review №185

Rating: 5

Date: a year ago

Review №186

Rating: 4

Ordered to go. Nice portions for noodles and rice dishes. Everything was seasoned well. I would ve given 5 stars but pad see ew could ve been in the high heat wok longer to get smoky taste. Also, it would ve been nice if there was chili vinegar provided for rad naa crispy noodles and chili powder on the side for pad thai.

Date: a year ago

Review №187

Rating: 5

Date: a year ago

Review №188

Rating: 5

Very good curry, pleasant wait staff reasonably priced will be back.

Date: a year ago

Review №189

Rating: 5

:) just went three days in a row. definitely needed to come & give the 5 stars Food : 5/5

Date: a year ago

Review №190

Rating: 5

Really good food, spice and flavor on point. We had noodles, rice and fish dishes. All were wonderful and fresh!

Date: a year ago

Review №191

Rating: 5

Date: a year ago

Review №192

Rating: 5

Date: a year ago

Review №193

Rating: 4

Date: a year ago

Review №194

Rating: 4

Date: a year ago

Review №195

Rating: 5

Date: a year ago

Review №196

Rating: 4

Date: a year ago

Review №197

Rating: 4

Great food and good service

Date: a year ago

Review №198

Rating: 5

OMG! The basil fried rice was fantastic and the spice heat was perfect!

Date: a year ago

Review №199

Rating: 4

Super nice restaurant, with easy to go pick up. Tasty food, decent portions but a bit overpriced.

Date: a year ago

Review №200

Rating: 4

Date: a year ago