The Palm - San Antonio

Review №1

Rating: 3

Take forever to get anything. Sitting at the bar. Isnt that busy. Shouldnt take 15 min for a drink. And 30 for appetizers. Not coming back to this place. Its a nice place, but I should have went somewhere else.

Date: 3 weeks ago

Review №2

Rating: 1

OVER RATED! Dont bother, food was NO BUENO! Lobster bisque was sweet like pumkin and lobster was rubbery. Crab cake tasted like cheap Thanksgiving stuffing and lobster ravioli pasta was over cooked and chewy. Scallops are drowned in marinara sauce, like why? Gross...waste of $ thats for sure! Will NEVER return.

Date: a month ago

Review №3

Rating: 5

The Palm was amazing. From the service to the food to the environment. I had a great experience at the restaurant. Also I want to shout out to the staff for their professionalism. When I arrived there was a birthday group that were being loud and obnoxious. It s not the type of happy birthday loud. But I was the type of loud behavior that would make one cringe with their remarks they were making and table manners as well. The staff was very professional and considerate of all others in the restaurant, checking on us and making sure we were okay and apologizing for the group s behavior. Thank you for being so nice staff and professional with everyone in the restaurant and not letting that behavior get to you. The food was amazing. My steak was a perfect medium. The margarita was delicious I had to tell myself not to drink it all at once. I highly suggest going. Be cognizant that you will be spending quite a bit of money on this meal.

Date: a month ago

Review №4

Rating: 5

Wow. The Palm s chef is a master at cooking steaks. I ve been twice during my month stay in San Antonio and both times the steaks came out perfectly cooked and seasoned. The starter, sides, and dessert were all outstanding. The atmosphere was great, service was top notch. This really is the epitome of fine dining.

Date: a month ago

Review №5

Rating: 5

Date: a month ago

Review №6

Rating: 5

Everything was great! A little rocky at first but the manager on shift took charge and not only served me made some great suggestions! And she made sure the give me the meat Ball starter for free!! The meat ball is a must do!! I had the wagu steak for the first time and it was amazing!! And the Donuts for dessert! Over all a straight 10 on everything!!

Date: a month ago

Review №7

Rating: 5

Many visits enjoyed, this time: asked if they had a certain wine (usually $17-18 a glass), told no but they had one similar. When the check came: wine was $33 a glass. As a waiter myself for over twenty years, this was a crappy way to treat guests. Makes me doubt returning again, and a shame after some wonderful times there. Dont screw your guests over, servers.

Date: a month ago

Review №8

Rating: 5

Date: a month ago

Review №9

Rating: 5

Absolutely amazing food and service! The steak was cooked and seasoned perfectly, the scallops were tender, and the lamb was out of this world. Our waiter William was very kind, attentive, and made excellent recommendations that met our needs!

Date: 2 months ago

Review №10

Rating: 5

Very fresh and tasty. Costs accordingly. It is worth it ..

Date: 2 months ago

Review №11

Rating: 5

If youre looking for a great spot in San Antonio, youve gotta check out The Palm! We had an awesome time there. The bartender, Jason, was a total rockstar - super friendly and knew his stuff when it came to wine. He helped us pick out some delicious options. We ordered the Meatball and it was incredible. The manager stopped by to make sure everything was going smoothly. Its nice to see they really care about their customers. Definitely worth a visit if youre in the area and want a fun night out with some good eats and drinks!

Date: 2 months ago

Review №12

Rating: 5

They had forgot about me for a little and later they said they were short staffed and said they were sorry. I ordered a to go order and other than that hiccup things were nice and the food was perfect.

Date: 3 months ago

Review №13

Rating: 5

Had a drink while waiting on my Wife and Daughter to finish across the street at the Majestic. Theyre watch the play Frozen.

Date: 4 months ago

Review №14

Rating: 5

The food was great the drinks were even better the server in the afternoon on the patio amazing knowledgeable she was

Date: 4 months ago

Review №15

Rating: 5

The staff was incredible!! Absolutely loved the espresso and cheesecake! The Belisima margarita was delicious too. We tried so many dishes, my favorite may have been the shrimp and pasta. The bread bowl was SO amazing too!!

Date: 4 months ago

Review №16

Rating: 5

This is by far the best steakhouse in san antonio.Even though me and my Mother came underdressed, Our server Amy was so amazing and extremely kind and friendly. I strongly recommend! The food is amazing! with so many options!

Date: 4 months ago

Review №17

Rating: 5

It is one of the great restaurants in San Antonio. The food is always the best. It has a great reputation for steaks, but the salmon is spectacular or try the bolonegese. Staff is top notch.. make reservations..

Date: 4 months ago

Review №18

Rating: 5

Service and food is always impeccable!!

Date: 4 months ago

Review №19

Rating: 5

This place is fantastic every-time when I get some wine!

Date: 4 months ago

Review №20

Rating: 5

The food here was great. Came here for a business meeting and all 7 of us were very impressed. Aaron provided us excellent service. He was very attentive and professional.

Date: 4 months ago

Review №21

Rating: 5

The food is always incredible and the service is fantastic. Do yourself a favor and check it out! Food

Date: 4 months ago

Review №22

Rating: 5

So this place deserves a shout out. The food was quite good but what really stands out is service. Amazing staff. Friendly, attentive staff. Really hard to find good service these days and they should be commended

Date: 5 months ago

Review №23

Rating: 5

Date: 5 months ago

Review №24

Rating: 5

Date: 5 months ago

Review №25

Rating: 5

We had the best Server, Mya! She was very personable and made us feel welcome. I would come back again.

Date: 5 months ago

Review №26

Rating: 5

Date: 5 months ago

Review №27

Rating: 5

This place is one of my favorites! We dont come to San Antonio often, but when we do, this place is always a must stop. We really appreciate the ambiance, mood, and food. We always look on the walls for the neat charactures on the wall. Highly recommend.

Date: 5 months ago

Review №28

Rating: 5

Date: 5 months ago

Review №29

Rating: 5

The food is excellent! My steak was seasoned and cooked to perfection. The sides were delicious. The servings are generous. I had leftovers for another fabulous meal the next day. The service is excellent. Our server was friendly, attentive, and knowledgeable about the menu. She was able to answer any questions we had. The ambience of the restaurant provides a relaxing and private experience. It s a wonderful place to go for lunch or dinner, especially to celebrate a special event.

Date: 6 months ago

Review №30

Rating: 5

The food service is outstanding! Belinda Sanchez was incredible. She took care of us like we were family. If I could get this place more than a five star rating, I would.

Date: 6 months ago

Review №31

Rating: 5

We ordered lunch to go for our bosses birthday from here and it was the best decision ever. My boss is very picky and hard to impress when it comes to food but after she had her tomahawk ribeye she was blown away by how good it was. She loved it and couldn t stop going on that this by far is the best birthday lunch she has ever had. All the other employees also ordered from here and could agree more that not only was the food was amazing but the portion sizes were big. We will be definitely be getting lunch from here on a more regular basis. Also big thank you to Belinda she was the one who took our order and made sure everything came out great also was nice enough to bring it out to me so I didn t have to get down. She also added a little birthday note for my boss which was extremely thoughtful.

Date: 6 months ago

Review №32

Rating: 5

If your looking for a nice but still relaxing place to enjoy amazing food this is the place to go. I have been here multiple times and have never been let down. The steaks are cooked to perfection and the service is enjoyable. If you are on a budget their lunch plates are extremely affordable and still cooked with high quality ingredients. We even had a birthday dinner here and made reservations and when we arrived we were amazed to see the table decorated which I thought was above and beyond.

Date: 6 months ago

Review №33

Rating: 5

Booked my company party with Belinda Sanchez and exceeded expectations! Thank you Palm for the the great hospitality!

Date: 6 months ago

Review №34

Rating: 5

Belinda provided the best experience ever. I booked a party for my family and everything was on point. I highly recommend booking with her.

Date: 6 months ago

Review №35

Rating: 1

The last two times visiting the palm have been bad. Two times ago the service was atrocious. We were the servers only customer, and she disappeared several times. When she was in the dining room, she was focused on talking to her coworkers and never checked on us. Yesterday we made the mistake of going back to the palm. We were in the mood for prime rib and were very disappointed. We received a 1 1/2 inch tough-chewy piece of meat that was seared on all sides. Thats not prime rib. Tilman has killed the palm. We will never be back.

Date: 6 months ago

Review №36

Rating: 2

Date: 6 months ago

Review №37

Rating: 5

Date: 6 months ago

Review №38

Rating: 5

Usually fancy places give you baby portions. We ordered too much as the servings were of good size. The food was as expected - delightful! I want to know more about the decor. This is one of those tomes when everything was just right, I dont remember what we ordered, like it all just melted into a tasty sensation - there was steak, seafood, pasta, veggies, drinks, etc...it was everything.

Date: 6 months ago

Review №39

Rating: 4

4.3 stars. 1st time to eat here. Business meal for our party of 10. Appetizers were mixed as the calamari was overcooked and quite rubbery while the shrimp was not only juicy and perfectly fried but also super fresh. The pork belly was average. The wedge salad was more appropriate for two to three but had a generous serving of blue cheese crumbles and bacon. The 8 oz filet was cooked perfectly rare as ordered. The blue cheese crust was underwhelming and a bit salty. Sides were good particularly the potatoes au gratin. Risotto was meh as were the green beans with prosciutto. The dessert drink of Liquor 43 and espresso was deceptively good and smooth. Be sure to order one post meal! Service was solid as the Palm team kept drinks filled and plates cleared. I didn t get to see the final bill but imagine it to have cost a good mortgage payment and then some. Overall, this was an enjoyable meal. Pricey but good but just not one of those one of the best meals of my life moments. Kid-friendliness: Would not recommend bringing young kids here as the setting is more for special occasions, dates, and business deals.

Date: 6 months ago

Review №40

Rating: 1

Was a date night for me and my better half and we d made reservations for 8:00p. When we arrived promptly at 8am we were told there would be a 15 minute wait or we could sit outside. Since we were attending a show later that evening we weren t left with much of an option so we sat outside. We ordered a dozen oysters and while they came promptly following our drinks they were not the worst they were average at best. After finishing the appetizer and another drink it had been 30 minutes so we inquired about the entrees, waiters response, well they re not not coming with a bit of a sarcastic smirk as if to be making light of the situation. Would ve been nice had he said let me get us an update. 20 minutes later her salmon and my filet arrived. As I attempted to cut into the steak it seemed rather tough . I had ordered it medium rare and when the first slice was grey all the way through I decided to cut through the center of the steak only to find a medium to medium well filet in front of me. 10 minutes after dropping to entrees the server returned and I pointed out the issue. He looked at it and said appears medium rare to me . I said well it s not . He got a floor manger who came over and half way apologized for the situation saying something to the effect of I m referring to some different form of medium rare. After explaining that we didn t have anymore time she went to remove the steak from the bill. When she returned the bill I noticed that I had been charged for two steaks and credited one. I had to go track her down to correct the issue to which she seem bothered. Worst experience I ve ever had dinning out, especially given the prices which aren t even close to merited.

Date: 6 months ago

Review №41

Rating: 1

I went to open table to make my reservation and saw that there was a lot of options so decided to just go. Once we got there we were greeted by a host that said I needed a reservation. So I went to open table and made one as there were still many reservations available. Went back inside and told the host I got a reservation to my surprise she became upset and rudely said like I told you before there aren t any tables available. That s is not what she said before. What she said is that I needed a reservation, which I got. Nonetheless I think my palm days are over.

Date: 7 months ago

Review №42

Rating: 5

Date: 7 months ago

Review №43

Rating: 5

Wonderful ambience great music amazing service food is well. Definitely will be coming back here and definitely suburb.

Date: 7 months ago

Review №44

Rating: 2

The shrimp cocktail and the lobster Ravioli were the best thing last night at dinner. We want to love this place but its difficult when you spend $150 and do not love everything you get. We will order more if satisfied with the food. It started with the hostess who did not appear to be happy to see me (no warm greeting, no smile, miserable?) The waiter (no warm greeting, no smile, miserable?) asked me at least three times if I wanted something before my husband arrived (parking). Standard procedure? Was clearly waiting for my husband. Finally said so. They can not make a proper Long Island Ice Tea. A cocktail we have been drinking for decades. First too sweet and then oddly not. No squirt of coke? We couldnt finish it (I had a taste). Lemon drop was OK. Oysters were the smallest I have EVER seen. One of the managers explained why that was the case (no warm greeting, no smile, miserable?). Eat all oysters at once to taste them. Thumbnail size. We really were not asking for anything and ultimately declined the comp dessert. To add insult to injury the first manager told us the favor she bestowed upon us for allowing the oysters to be sold to us by individual Oyster (normally during happy hour) vs six or twelve per order. I ordered three oysters. Good thing they didnt waste their oysters. Tell me about the favor after I get the check. Potato Au Gratin was not craveable. And just when I didnt know you could mess up a Caesar salad the dressing was off. Watery and Vinegary. We were treated like gold at the restaurant next door (OMG the potatoes!!!) and wanted to spend money there. And we did. Perhaps thats why no warm greeting, no smile, miserable at The Palm. Not trying to be funny. Was just very disappointed. Always want to feel that money is well spent.

Date: 7 months ago

Review №45

Rating: 5

Amazing, our server was fantastic and the food was delicious.

Date: 7 months ago

Review №46

Rating: 5

Great food and service.

Date: 7 months ago

Review №47

Rating: 4

Great place for dining all food from bread, appetizer, mains and desserts are great taste and well prepared. Service was little slow waiting for main dishes

Date: 7 months ago

Review №48

Rating: 5

Date: 7 months ago

Review №49

Rating: 1

Learned some valuable lessons last night. We arrived at 830pm (30mins) before closing and I already felt bad for coming this late, but the party with us wanted drinks and food from here. A friend of mine and I ordered the sea bass. My friend complained that her fish was cold and tasted gross. I hadnt eaten all day and didnt care to complain as cold fish doesnt bother me! Well minutes after getting home, I had chills, and I was nauseous, and then I had major diarrhea all night long... ... I should have turned my fish in as well, I just didnt want drama. I got no sleep last night and I have a huge meeting today...Been sick all day with a pain in my stomach. I fear its food poisoning.

Date: 7 months ago

Review №50

Rating: 5

Our waitress NATASHA was incredible. She went above and beyond to make sure we were taken care of.

Date: 7 months ago

Review №51

Rating: 5

We went to celebrate our anniversary and had the best experience ever. Not only was the food amazing but our waitress NATASHA was the best. She went above and beyond to make sure we were taken care of. Because of her we will absolutely be returning. 10 out of 10

Date: 7 months ago

Review №52

Rating: 5

Date: 7 months ago

Review №53

Rating: 5

Date: 7 months ago

Review №54

Rating: 4

Finally went to the Palm for dinner. Ive always expected this was a very fancy place being a high-end restaurant in downtown San Antonio. I guess you could say I was underwhelmed. The dining area gives the feel of a diner and the pictures and caricatures on all the walls and pillars is very odd. I had the steak 6oz. filet. It was very good, not spectacular like you would get at a upper end Steakhouse, and slightly undercooked for being medium. The Cream spinach and garlic mashed potatoes were excellent. Its very pricey and my wife and I had a bill of $200 and we each only had one glass of wine. Overall its a very nice restaurant , and the service was very good, but nothing really made us want to go back.

Date: 8 months ago

Review №55

Rating: 5

Date: 8 months ago

Review №56

Rating: 5

Excellent as always

Date: 8 months ago

Review №57

Rating: 5

Everything was top tier. My favorite was the thick cut bacon. The meatball was delicious and so were the chicken Parmesan sliders. The creme brulee, the cheesecake, and the tiramisu were all big enough to share. The dessert menu is definitely calling me back.

Date: 8 months ago

Review №58

Rating: 5

Date: 8 months ago

Review №59

Rating: 5

My personal favorite restaurant the service was amazing, and the atmosphere was great . The food was fantastic I absolutely loved my thick cut lamb chops, and their selection of wines is incredible. I can recommend Raymond Merlot, which is a delicately smooth and enjoyable

Date: 8 months ago

Review №60

Rating: 5

Good service accompanied a very delicious pasta dish with shrimp.

Date: 8 months ago

Review №61

Rating: 2

Went on Christmas Eve. Carlos was great, but we never saw our sever, and the food was terrible. Worst steak Ive had in a really long time. Our lobster bisque was cold. The risotto was hard and dry. However, the asparagus was really good.

Date: 8 months ago

Review №62

Rating: 5

This is my husbands and Is 4th year carrying on our tradition of celebrating our engagement on New Years Eve (and generally just having a planned night out every year). We are always so happy to return to The Palm! This year we were lucky enough to have William as our waiter! He was extremely knowledgable and kind. He was considerate and made us feel welcome to just relax and enjoy ourselves. His descriptions of everything we ordered were impeccable and left nothing to chance, we really enjoyed everything we had! We dont get to do things like this often and I really value that William was willing to walk us through the menu and make sure we were really happy with our choices. Everyone that came by the table wished us a happy anniversary, since they always put this cute little confetti on the table to celebrate, and its always just so nice that they go out of their way to notice. Jacob was in our section and he was friendly, and personable, and helpful! It was a busy night downtown and he really stepped in when William was being torn in so many different directions. Service never faltered and we are so grateful to have this place to celebrate! I recommend that if you start a tradition you choose somewhere that is as reliable and memorable as The Palm.

Date: 8 months ago

Review №63

Rating: 5

Phenomenal food, superb service, and beautiful atmosphere. Will definitely be back!!

Date: 8 months ago

Review №64

Rating: 5

Even though our reservations were running behind on New Years. Frajana Barron, our servicer, made up for the delay. She was extremely informative, polite, & made our experience The Best.

Date: 9 months ago

Review №65

Rating: 1

This was our last attempt to have a nice dining experience at The Palms. We told the manager about our previous bad experience here and he promised us he would take care of us. We were seated and drinks arrived in a very timely manner. Bread was served and our waiter asked if we were ready to order. I asked if we could at least look at a menu!!! Menu arrived and we ordered appetizers. 30 minutes later we flagged down a waiter and placed our order. We waited for another 45 minutes and still hadn t received our food. We left so we didn t miss our show at the Majestic. Our show wasn t enjoyable because I had a headache because I hadn t eaten!!

Date: 9 months ago

Review №66

Rating: 5

Absolutely love the Palm San Antonio (actually? I love them all, but particularly this one.). The food, ambiance and service is always exceptional, but this New Year, due to another restaurant being inept, we found ourselves without a reservation at 8:30. We d had wonderful New Years dinners on the last at The Palm SA, so we went desperately hoping they could fit us in. They were jam-packed, but they made it work for us, and we had a wonderful meal. Fransico from the bar was particularly incredible, going WAY out of his way to help us have a wonderful night. Next New Years year, we ll be going straight to The Palm.

Date: 9 months ago

Review №67

Rating: 5

Great Food! Great Service, just slow tonight with food.

Date: 9 months ago

Review №68

Rating: 4

My family and I love the Palm and go there for special occasions. We went last night (Christmas) and the service was great. But my wife s lobster was not cooked all the way. She had to send back a large portion to have it finished cooked. We are usually not the ones to make a stir, but today she is not well. Even though they recooked the large claw, I think the damage was done when they de shelled it table side and mixed the uncooked with the cooked parts. This has never happed before.

Date: 9 months ago

Review №69

Rating: 5

I went there with a large group. They did a great job.

Date: 9 months ago

Review №70

Rating: 5

Love everything about the Palm. Their food and service is the best ever

Date: 9 months ago

Review №71

Rating: 5

Sublime. The dry aged filet a la Oscar was cooked à point and was remarkably flavorful & tender. The oysters were superb. The seafood linguine with jumbo butterflied shrimp & garlic cheese toast was rich in depth of flavors. Both cocktails and mocktails were divine. Excellent service, discreetly checked on our food to see if we needed anything, never felt rushed. Vegetarian options: Excellent vegetarian options, both grilled and chilled. Marvelous linguine with garlic sauce and toast points. Vegetables cooked perfectly. Roasted asparagus was fabulous. Salads are incredible. Dietary restrictions: Staff was very attentive to dietary restrictions and food intolerances. Everything was carefully observed.

Date: 10 months ago

Review №72

Rating: 5

The customer service and the food is amazing

Date: 10 months ago

Review №73

Rating: 5

Date: 11 months ago

Review №74

Rating: 5

Went in for lunch when it wasnt crowded...at all. We were the only diners initially. The crowd began to pick up as we were leaving. I had a bunless burger with side salad. It was so satisfying and delicious . The meat was quality. It filled me up without the feelings of heaviness. The salad was fresh and plentiful. I will say the vinegarett was slightly bland, so I opted for the Ceasar instead. The service was impeccable and the atmosphere was clean and calming. Definitely glad we went here and I would definitely go back.

Date: 11 months ago

Review №75

Rating: 5

Good food, good service

Date: 11 months ago

Review №76

Rating: 5

Date: 11 months ago

Review №77

Rating: 1

Freebies: the regular bread roll and pretzel bread roll were really good with butter Appetizer: Fried calamari was ok, but the marinara sauce that came with it on the side was basically too big tomatoes slices in sauce. Barley any sauce. Entree: New York strip (Oscar style) had to be one of the toughest and chewiest steaks I have ever had. For a $60-$70 steak I was extremely disappointed. By the time I was done eating the steak my jaw hurt. Texas roadhouse has way better steaks for way cheaper! The steak was bland, luckily, I had it Oscar style which the sauce and crab meat on top was a plus. By the end of the meal with a bottle of wine, we spent roughly $280 plus tip and I immediately felt taken. I expected the high bill, but was expecting higher quality food. The steak was absolutely, without a doubt, definitely not worth the money. I thought they were known for steak but it s probably better seafood. Sorry The Palm, but I believe the restaurant is overrated and most likely will not return for those prices. Positive: The staff and service was great.

Date: a year ago

Review №78

Rating: 5

Best anniversary dinner ever...great service.

Date: a year ago

Review №79

Rating: 5

As expected, great food, great service, great ambiance. As with anything downtown, parking isnt ideal, but the experience at the restaurant makes it worthwhile. A little pricey but thats expected...it is The Palm after all.

Date: a year ago

Review №80

Rating: 4

Nice food and nice soft drink

Date: a year ago

Review №81

Rating: 5

Date: a year ago

Review №82

Rating: 5

Good quality and service

Date: a year ago

Review №83

Rating: 5

Date: a year ago

Review №84

Rating: 2

Dined here on the night of 9/3/2023. 1 star is tempting, but I m giving them 2 because they did not charge me for the Wagyu Lasagna that was still partially frozen. It was very irritating when the manager came to our table and said he was confused because they don t even have a freezer in the back. At the same time though I get that admitting your restaurant is freezing food and serving it later for almost $40 is hard. My bill still came to about $250.

Date: a year ago

Review №85

Rating: 5

Excellent meal! No way could I afford to eat here often. But, the steak was very good. The service was excellent, very friendly, and knowledgeable. The atmosphere was nice. Upscale without being over the top. It feels strange to say upscale with all the hand drawn pictures of celebrities, but the table settings and general feel was very nice.

Date: a year ago

Review №86

Rating: 5

An excellent quiet place to eat or have a drink

Date: a year ago

Review №87

Rating: 1

Date: a year ago

Review №88

Rating: 5

Date: a year ago

Review №89

Rating: 5

Come to this place friends, its not cheap but its worth every dollar you pay, Ive already visited the one in Houston and whenever Im in the United States I always look for this restaurant because its wonderful! You have to try it It is without a doubt one of our favorite restaurants, the warmth of Amys service, the delicious flavor of the dishes, the atmosphere of the place, the music, everything is phenomenal and results in no one wanting to leave here. We tried the lobster with butter and the lamb chops which are our favorites, we accompanied them with asparagus and black truffle gnocchi everything was exquisite our dessert was a chocolate cake it is good although I have tried better, the espresso martini palm Its delicious Come to this place friends, it is not cheap but it is worth every dollar you pay, I have already visited the one in Houston and whenever I am in the United States I look for this restaurant because it is wonderful! They have to try it... It is undoubtedly one of our favorite restaurants, the warmth of Amys service, the delicious taste of the dishes, the atmosphere of the place, the music, everything is phenomenal and the result is that nobody wants to leave here. We tried the lobster with butter and the lamb chops, which are our favorites, we accompanied them with asparagus and black truffle gnocchi, everything was exquisite our dessert was a chocolate cake, its good although it tasted better, the espresso martini palm suits them delicious

Date: a year ago

Review №90

Rating: 5

Love this place for lunch. Superb salads and lots of choices. High quality, perfect preparation and superb service. Sat at the bar and ordered a steak salad. It was first rate and the Bartender went out of her way to be kind and professional. Extremely friendly. She made me the perfect iced tea with simple syrup and lemon. I will definitely be back. Always a sure thing. 5 stars.

Date: a year ago

Review №91

Rating: 5

Hopefully Im spelling this correct but Toran the bartender was phenomenal. We came in close to closing and he made us feel very welcomed and comfortable. He was obviously knowledgeable about his craft but was also just smooth with his actions. Ny strip was delicious and the potatoe au gratin was dreamy. The chicken parmigiana was such a huge portion but also delicious

Date: a year ago

Review №92

Rating: 5

Love the atmosphere. Had a triple date with 2 other couples. All items came out on time. Drinks were great. Wine was presented well and tasted great. Great service from Amy. Will be back. Parking: Valet in front or the garage across the street.

Date: a year ago

Review №93

Rating: 5

What a lovely and welcome surprise The Palm was after several days of eating sub par food at various Riverwalk restaurants!! First, the vibe here is upscale casual Brat Pack. I loved it! My server was fantastic - I cant remember her name but shes blonde and from New York. I loved her! Also, two managers stopped by to make sure my needs were met; much appreciated! Next, I ordered the grilled shrimp with green beans and potatoes mixed into a horseradish gremolata. I couldnt detect any horseradish but the lunch portion was just perfect, not to mention delicious, so no worries! I ordered an iced tea to cool off and my whole bill, tip included, was under $40!

Date: a year ago

Review №94

Rating: 2

Food was terribly underwhelming. Ate with family of 6 and all of the food lacked salt, risotto was clumpy and dry, sent an item back for being cold, mushrooms swimming in oil, rubbery shrimp and Im sure theres more. I would give zero stars for the food if possible, outrageous for the prices they charge. Service was pretty top notch, the only redeeming quality of the night.

Date: a year ago

Review №95

Rating: 5

The pricing is a bit overzealous for the area, but if you want a great steak with a superior dining experience, this is the place.

Date: a year ago

Review №96

Rating: 5

Great food, fantastic service, comfortable atmosphere.

Date: a year ago

Review №97

Rating: 4

Somewhat expensive. I went to a BD celebration. My Steak was cooked to order. I ordered medium and the steak was perfect just enough red for me and was not tuff at all. I did ask for a little marble. It was a Good Steak.

Date: a year ago

Review №98

Rating: 1

It is a pity that the staff is not aware of a tourist with children, yesterday we went to dinner, there were 10 people including 2 4-year-old girls. We asked for chairs for children, they never gave them, I asked for something to entertain them, they did not pay attention either, but it took longer It took 50 min to take the order and only the waiter was charged to serve us water and water did not allow it to finish, surprise was when more than 170 dollars was charged for pure water, it is a total abuse, I would not return for anything ... for True, our reservation was at 7 pm, they attended us 45 minutes after our reservation, and we left around 11 pm, all because it took too long to serve ...

Date: a year ago

Review №99

Rating: 5

Everything you expect from the Palm. Be sure to stop and check out the original wall mural by Theodore Geisel (Dr. Seuss). It was cut from the wall near the original resturant. Take a moment and READ the notations!

Date: a year ago

Review №100

Rating: 5

as always the food and service was exceptional. I had the Tonno Aghiaotta(?) Delicious!

Date: a year ago

Review №101

Rating: 4

Date: a year ago

Review №102

Rating: 5

Outstanding service and food! Steven, our waiter gave us an outstanding presentation for our Carajillo (a coffee drink with hard liquor, common in Spain and Latin American countries). He is a priceless asset for The Palm. Ribeye was cooked to perfection. An evening at this restaurant is a must when you are in San Antonio!

Date: a year ago

Review №103

Rating: 2

We did not like experience here. Be careful with Linguini with clams, easily can cut your mouth with small pieces of shells in the sauce. Pasta Bolognese has kind of sour taste. Bread was good, that s it. Our waiter took our food without asking if we finished the meal.

Date: a year ago

Review №104

Rating: 5

Absolutely delicious with great service.

Date: a year ago

Review №105

Rating: 5

My husband and I have a date night, which always includes a room at the Guenther, an event at the Magestic, and dinner at the Palm. Their ambiance is unique, staff is beyond compare, and the entree selections are not only diverse, the preparation and quality are among the best for San Antonio. Dont pass this one by!

Date: a year ago

Review №106

Rating: 5

Date: a year ago

Review №107

Rating: 5

The highly attentive service and excellently prepared meal made for a truly extraordinary and memorable dining experience. Thank you and well done to the chefs and service staff of THE PALM.

Date: a year ago

Review №108

Rating: 1

Made reservations for 5:30 last night for dinner and go to the play at Majestic. Seated at 5:35. Waiter came and we ordered drinks. Slow on bringing drinks but very crowded before play. (Always is!) We then got bread and placed our order. We split wedge salads and 3 ordered soups. Other shrimp sauté. Waited about 20 minutes to get soup. Only 1 bisque and 1 onion soup delivered w/ 4 spoons. Other soup 10 minutes later. Asked waiter about shrimp entree and he said she had soup . Waiter clearly forgot to place shrimp order. 10 minutes later dish arrived and shrimp had clearly been put in microwave. Shrimp were tuff. A 2nd drink was ordered when soup delivered and took over 20 minutes to arrive. We never saw our waiter except when dishes came out. Several times we asked other waiters to send him. We are very patient. Then all of a sudden it s 7:15: 15 minutes before play starts. We can t find our waiter even to ask for check. Asked to speak to Malcom , the manager, and told our problem. Called attention to time. He said he d get w/ waiter and give us our cards. That only took 15 minutes . He did adjust our bill a little and we hurried across street barely making it to our seats for lights out. Terrible experience. We will not be back.

Date: a year ago

Review №109

Rating: 4

Date: a year ago

Review №110

Rating: 5

You will NOT receive better service in all of San Antonio. The food was superb and served in giant portions, the people were friendly, accommodating, knowledgeable, and created a warm atmosphere. A special shout out to the manager Malcolm who made all the difference - you won t regret a visit to the Palm!

Date: a year ago

Review №111

Rating: 1

We were visiting downtown San Antonio during Fiesta , we decided to have drinks at the bar, it was crowded however everyone was quick to order and get drinks, yet the bartender told us that she had a lot drinks and would have to wait, after maybe 20 - 25 minutes we got our drinks and they were not good at all, one was a cucumber martini and it was bitter, after trying to get her attention and waited another 10 minutes she finally came over I told her the problem and told her to please take it off my bill she insisted on bringing me another which wasn t good at all. I get it, it was busy but if your going to serve other customers whom apparently were white and obviously had money received service promptly I feel I should ve received the same service . I may not be rich, but lm pretty able to pay for my bill . We paid and left to another restaurant where we received much better service and they were busy as well. Not going back !

Date: a year ago

Review №112

Rating: 1

We treated customers to dinner and was embarrassed by the quality and service. Especially with the history from dining at other Palm locations. Food was forgotten, drinks were forgotten. Food was overcooked, not particularly tasted good. Definitely would not go back and certainly would not recommend.

Date: a year ago

Review №113

Rating: 3

Date: a year ago

Review №114

Rating: 5

Date: a year ago

Review №115

Rating: 5

Date: a year ago

Review №116

Rating: 5

Date: a year ago

Review №117

Rating: 2

Average food. Less than average service. Didn t see our waiter for over 30 minutes and took 40 minutes for our food after our appetizer

Date: a year ago

Review №118

Rating: 5

Date: a year ago

Review №119

Rating: 1

We recently visited The Palm, a 5-star restaurant, with my husband and 12-year-old son on St. Patricks holiday. Unfortunately, our experience could have been more satisfactory. A group of individual men entered the restaurant and were extremely loud and disruptive, using profanity that was not suitable for a family-friendly environment and sitting directly behind us. As we were trying to enjoy our meal, we found it difficult to hear each other due to the commotion caused by the group of men. I raised my concern with our waiter, hoping that something could be done to make our dining experience more comfortable. However, to my surprise, the waiter offered for us to shimmy over to another table as our food arrived, as if the disruption was our fault and we were expected to accommodate the noisy guests. This response upset me, and I informed him that we werent planning on moving to another table and inconveniencing ourselves. I also informed our waiter Brandon that other guests seemed very upset with the dynamic and this situation. Brandon continued by telling me this is the norm for downtown San Antonio. We typically chose The Palm for its classy ambiance and reputation, and it was unacceptable to have our dining experience ruined by the behavior of other guests. Despite the delicious food, the entire experience was ruined by the lack of attention to the needs of their customers and the lack of respect for the restaurants ambiance. When we left, I called the restaurant and spoke to the manager named Malcolm. However, I felt he needed to be more responsive to my concerns and offered a generic solution for a future visit, even though I had indicated that we would not return due to our negative experience. Its unacceptable for guests to be exposed to foul language and disruptive behavior from other diners, especially in a high-end restaurant where one expects a refined dining experience. Additionally, being unable to hear each other due to the noise level is also not conducive to an enjoyable dining experience. The restaurant should have a better grip on its standards and be more understanding towards the concerns of its guests. In a service-oriented industry, customer satisfaction should be the top priority, and swift action should be taken to address any issues that arise during a guests visit. Unfortunately, we spent nearly $500 plus a $100 tip on a not-enjoyable night for my family. Overall, I was highly disappointed with our experience at The Palm, and I cannot recommend it to anyone looking for a sophisticated dining experience. It was an unfortunate experience that ruined what should have been a special evening out with my family.

Date: a year ago

Review №120

Rating: 5

Great meal and service.

Date: a year ago

Review №121

Rating: 5

The people are very professional, they are welcoming, I really liked it

Date: a year ago

Review №122

Rating: 5

Date: a year ago

Review №123

Rating: 5

Great service - waiter was informative, attentive without being obtrusive. He cranberry walnut appetizer bread is to die for.

Date: a year ago

Review №124

Rating: 5

We took our son after his Airforce BMT graduation. The staff were great, and each offered a personal congratulations. Food was fantastic!!!

Date: a year ago

Review №125

Rating: 5

Love this place, food is amazing and cooked to perfection! Kim always provides us great service. I highly recommend this place.

Date: a year ago

Review №126

Rating: 1

Seared filet? The wild mushrooms were not wild they were extremely greasy. The bolognese tasted like a nasty sauce right out of the jar. Food is supposed to taste better after a few glasses of wine and I can assure you it didn t. What a disgrace DO NOT go. Save your money it is over priced, maybe the other locations are better but not the dump in San Antonio. I wish I had pictures of this disaster.

Date: a year ago

Review №127

Rating: 5

Wonderful Meal and great service. Shout out to Brandon.

Date: a year ago

Review №128

Rating: 5

Date: a year ago

Review №129

Rating: 5

Expensive but delicious!

Date: a year ago

Review №130

Rating: 1

I took my wife for our 20th anniversary and was very disappointed with the food. Unfortunately with all the great places to eat in San Antonio... We will never go back unless we are invited and someone else pays. Cold food that sat under heat lamp and finally served. Salmon, Shrimp, Garlic Mashed Potatoes and Creamy Spinach all served cold. Go to Bohanans or Eddie Vs for quality Food, Service and Ambiance.

Date: a year ago

Review №131

Rating: 2

Date: a year ago

Review №132

Rating: 3

Tried the Octopus was very tasty but lacked the wow factor. Wife ordered lobster bisque was cold and the flavor was disappointing. I ordered the lobster ravioli and she ordered the Salmon. We enjoyed the wine and my old fashioned cocktails until our food arrived. First off my plate did not look like the plating photo and my pasta was a bit hard but extremely salty. I let my wife taste it too be sure it wasnt just me,and she confirmed it. I never send my food back anywhere but tonight I just couldnt do it so I returned it. They tried to offer me something else but I just cannot order something else if I return my food. My wife enjoyed her salmon and I ordered calamari appetizer after a while. Was also disappointed they dont offer the creme brulee.Brule. I did ask if there was a change in recipes and she stated that there wasnt but you can taste the difference.

Date: a year ago

Review №133

Rating: 5

Enjoyed a nice event at the Palms. Great place. Service 1as impressive.

Date: a year ago

Review №134

Rating: 5

Date: a year ago

Review №135

Rating: 5

Everything is ALWAYS great here.

Date: a year ago

Review №136

Rating: 5

Great food and service

Date: a year ago

Review №137

Rating: 1

Awful!! Food was terrible, meat wasnt fresh. Soups and salads also were not fresh This is the worst palm experience ever! Never go to this location !!!

Date: a year ago

Review №138

Rating: 5

Date: a year ago

Review №139

Rating: 4

Date: a year ago

Review №140

Rating: 2

Overpriced, the lobster bisque was like mayonnaise and cold, and the clams tasted like salty fish mush.

Date: a year ago

Review №141

Rating: 4

Good food, a little overpriced for what you get. Great service

Date: a year ago

Review №142

Rating: 5

Date: a year ago

Review №143

Rating: 1

Hands down, the worst New York Strip I ever had. Even at medium rare, it was tough as leather much like eating a cowboy boot. Not once did management ever come by to see how we were doing. It was our big anniversary weekend on August 31st. I even wrote a message to corporate and it was ignored. $300 down the drain. The server was good, but their steaks are not. Though weve dined there every so often, theyve lost us forever as customers.

Date: a year ago

Review №144

Rating: 4

This is an upscale restaurant that older San Antonians use to come to for special celebrations. The food is good but for the price there are better restaurants around town especially because we also paid for parking. The walls are covered with pictures of people I didn t know except a few. We ordered the Sea Bass Oscar and the Salmon. The waiter was good. For dessert we had a Carajillo. We would return to try different menu items but not soon.

Date: a year ago

Review №145

Rating: 5

Date: a year ago

Review №146

Rating: 5

Date: a year ago

Review №147

Rating: 5

Kid-friendliness: We brought out all of our kids for New Years and we went to palms which had an very good service for kids and food for us too and the waitperson was very good and nice to us and gave us dinner on us since th we ecwas 3 birthdays.

Date: a year ago

Review №148

Rating: 5

Its hard to beat The Palm for a great dining experience. Always great service and the food is well just fantastic. Great location fantastic bar and family friendly. Try it you will love it.

Date: a year ago

Review №149

Rating: 1

We were so disappointed with service and food. Christmas dinner was just awful. Save your money and go somewhere else. We certainly will not be back!

Date: a year ago

Review №150

Rating: 5

Our server Terence was amazing. He was fun, great at what he does, and very personable. The food was great. Highly recommended.

Date: a year ago

Review №151

Rating: 5

Date: a year ago

Review №152

Rating: 5

Date: a year ago

Review №153

Rating: 2

The palm used to be excellent, from service to food. However the name can not save it and unfortunately this will be the last dining experience. We arrived a little before 3 pm. The restaurant was empty but one table and we were a party of 8. The hostess needed to check with the manager to see if she could fit us in. We waited about 10 min for them to get us a table (again empty restaurant) we were seated and our waiter was nice but definitely had little experience from water to drinks to food there was a wait. We were given the dinner menu as apparently lunch ends at 3 pm. They did accommodate a burger for a picky child. The food was ok, arrived somewhat warm. The bone marrow soup was so sweet it was not good. The Cesar and wedge salad was the best of the meal. The steak was ok but not amazing and the chicken parmigiana which does not come with pasta was definitely just ok. The veal parmigiana was better but again no pasta. We dined for a hour and a half and not one person was seated. It is just strange over all to seem so unwanted for a table that including tip (yes we tipped well it was not the waiters fault he hasn t been properly trained) spent over $500 and seemed to inconvenience the restaurant. Maybe it s the new normal for The Palm but I will definitely pass next time. They should be concerned their once 5 star is 3.5 and I totally see why. I guess I can only say make a reservation maybe you will be treated better.

Date: a year ago

Review №154

Rating: 5

Had a great experience. Staff was attentive and friendly. Food: steak was cook as ordered and was amazing in texture and flavor. Shrimp with pasta was delicious and flavorful. Sides were sharable and enough for two. Definitely will be back.

Date: a year ago

Review №155

Rating: 5

Date: a year ago

Review №156

Rating: 3

Ordered a steak and wasn t really impressed for the price. Cooked too well done for me Service was good. Always helpful

Date: a year ago

Review №157

Rating: 2

We came here for Thanksgiving and had high hopes for it. Unfortunately we were disappointed with the Thanksgiving dinner that was ordered. The turkey was dried and the sides were equivalent to a school cafeteria. The ribeye steak quality was good but definitely something you could get at your local Costco. My daughter ordered the shrimp sautéed and added linguine which she says was the best. At least the kiddo was happy. All in all, for a steakhouse with the prestige that the Palm was known for, I was kind of disappointed. I wouldve picked Ruth Chris instead. Fyi, my favorite steakhouse is John Howies and Palm is at least 3 levels below.

Date: a year ago

Review №158

Rating: 1

Very expensive, great service, less than great steak. Ordered cheese cake to go, got back to hotel and no topping for cake in the bag. As a whole adventure 2.5

Date: a year ago

Review №159

Rating: 5

Good food, better drinks.

Date: a year ago

Review №160

Rating: 5

Dietary restrictions: Make sure that if you have a seafood allergy you mention it up front. A lot of the menu is Seafood. To be honest it scared me a little and probably the reason we will not visit as often, however, still will visit because the food is Marvelous Parking: Is a hazard, and you most likely have to park about a block or more away. This due to restaurant being in front of the Majestic Theater and besides other restaurants and hotels.

Date: a year ago

Review №161

Rating: 5

First timers but not our last we celebrated our 33rd anniversary they made it so special our waiter, August, explain the history of the restaurant we were so surprised - then we get our food just amazing I cannot express how much the staff made us feel so welcomed and happy we were there celebrating our anniversary with them again August is the best we will be back thank you all for our special evening. Sincerely Mario and Tina Cortez

Date: a year ago

Review №162

Rating: 3

Excellent service. Thanksgiving meal was so-so. If you pay the price, you expect food to match that.

Date: a year ago

Review №163

Rating: 3

Great server (Shannon) was very friendly and helpful. Food: Au gratin potatoes had lots of cheese, but barely any potatoes. Not sure if the potatoes were mashed, then cheesed. Steaks were great! Atmosphere: Just did not feel a good vibe. Felt isolated in the back, the guy serving water just reached in without asking. Napinks werent replaced when you got up to use the bathroom. So in my mind, the high price did not match the service provided or expected. Again, staff was friendly, but I probably wont return.

Date: a year ago

Review №164

Rating: 5

We went for Thanksgiving Dinner and had a wonderful time. The food was delicious and the service was outstanding.

Date: a year ago

Review №165

Rating: 1

Slow service and the food was not worth the price paid.

Date: a year ago

Review №166

Rating: 5

Brandon was a really kind and helpful staff member. The food is great. It is a very quiet place and has lots of lovely paintings on the wall!

Date: a year ago

Review №167

Rating: 4

Date: a year ago

Review №168

Rating: 3

Its a nice place with a pleasant atmosphere and superb service. Although the clientele is upscale the staff makes it comfortable for the average joe. that being said...the food is overpriced and it is just as good as Saltgrass for twice the price.

Date: a year ago

Review №169

Rating: 5

Bruh. This place was so fantastic. It was my birthday so they took extra care of me but I know they would be just as great if that wasnt the occasion. The food is phenomenal. Very large portions so dont feel bad too spilt stuff. Great drinks, service, and cool history. They have an inside and outside area, full bar, and its a little pricey but DAMN good. They were so damn nice to me if my birthday. Well definitely be back!!

Date: a year ago

Review №170

Rating: 1

The lobster was butchered by the waiter. He could not get the tail out in one piece, most of the meat served was in shreds and parts of the broken shell were served to me. When he took the platter away there was a considerable amount of meat remain ing on it. I attempted to get points for my $200.00 bill but Landrys rejected the claim stating I paid with a gift card. I paid with my credit card and have not had any Palm cards for the past year.

Date: a year ago

Review №171

Rating: 3

The Sautéed Shrimp was a bit lack luster. The sauce was thin, watery, and very tasteless. The size of the shrimp were good. Shrimp sauteed well. Dish needed with a side of butter garlic pasta which was not offered as a side dish. This would have helped provide the shrimp flavor. Chicken Parmasana was ordered at the table. Huge size of chicken covered with tomato sauce. Taste was average. For the price, we will not be back.

Date: a year ago

Review №172

Rating: 3

Food is ok. Not the top of line steakhouse you would expect.

Date: a year ago

Review №173

Rating: 5

Best place for celebration.Steaks are the best.try the center cut.

Date: a year ago

Review №174

Rating: 5

Great time, romantic atmosphere

Date: a year ago

Review №175

Rating: 1

The food was a disappointment. Ordered our steaks pittsburg medium rare and got bloody rare. I was starving so I ate 70 percent of the steak before the waiter got back. The remaining 30 percent of the steak was bloody meat and gristle. I have had better tasting steaks at Texas road house. Will not be going back. Really disappointed.

Date: a year ago

Review №176

Rating: 5

Our first time at The Palm, the food, service, ambiance and atmosphere was great. Went with a group of eight before the Michael Bublé concert and did not disappoint. We showed up to our reservation and were seated right away. Our waiter was very knowledgeable about the food and wine menu and made our dining experience worth it. I specially enjoyed the decor, looking at the paintings and caricatures in the walls, found them captivating. This is an upscale restaurant that doesnt feel pretentious and a must stop for downtown San Antonio. No valet and good parking downtown is always a challenge on weekends.

Date: 2 years ago

Review №177

Rating: 5

Date: 2 years ago

Review №178

Rating: 4

Date: 2 years ago

Review №179

Rating: 5

Date: 2 years ago

Review №180

Rating: 5

The best food I had in San Antonio in two weeks of my visit!

Date: 2 years ago

Review №181

Rating: 4

Excellent as always, great food and service

Date: 2 years ago

Review №182

Rating: 4

Iconic, legendary steak and lobster restaurant. Wish they served lobster at lunch, but loved the oysters, calamari, and everything else.

Date: 2 years ago

Review №183

Rating: 5

Amazing!

Date: 2 years ago

Review №184

Rating: 5

Great venue with great service. We took a group of 40+ and they took care of everyone even with some difficult requirements. Belinda and Joan went above and beyond to make it a great experience

Date: 2 years ago

Review №185

Rating: 5

Amazing experience...great food great service

Date: 2 years ago

Review №186

Rating: 5

The Palm is a San Antonio classic. Great food, awesome service and a unique atmosphere in the heart of downtown.

Date: 2 years ago

Review №187

Rating: 5

Date: 2 years ago

Review №188

Rating: 3

Wonderful staff with subpar food. The gnocchi was gummy and had the flavor of old oil. The Sea Bass was undercooked, although the sauce and micro greens were pleasant. Wine and cocktails were very good and helped distract from the meal. I wouldnt return for half the price.

Date: 2 years ago

Review №189

Rating: 2

Over-priced and under-staffed.

Date: 2 years ago

Review №190

Rating: 4

Atmosphere was unique, food and service was good. I had the filet, and it was well seasoned and cooked with a nice crust. (Medium rare was closer to the rare side than medium, which was nice.)

Date: 2 years ago

Review №191

Rating: 5

The ABSOLUTE best restaurant in town, hands-down. No comparison. The food and service are beyond reproach. A must do for any occasion.

Date: 2 years ago

Review №192

Rating: 5

Excellent service and food. Great wine selection. Perfect location

Date: 2 years ago

Review №193

Rating: 5

Date: 2 years ago

Review №194

Rating: 1

Very dissapointed with this dining experience. After we were sat, we waited 15 minutes before our server attended us. I ordered a cocktail and there was a fruit fly in my drink. I ordered a pasta dish which had hardly any flavor. We ordered a side of mushrooms which were bland. And my husband had a steak which he said was OK. I was very sad to pay over $200 for this dinner. Our server was nice.

Date: 2 years ago

Review №195

Rating: 5

Great atmosphere and food. Must try if your in the area

Date: 2 years ago

Review №196

Rating: 3

High end restaurant but the food is so bland the pasta was like any other out there. I got the salmon it was nearly rare they said that s how it s served which is fine but it didn t have any seasoning. The side that came with it was some type of rice with crab it was also bland literally had no taste. The only thing good was the appetizer bread they give out free before the meal. I personally would not recommend. The server was amazing food was not.

Date: 2 years ago

Review №197

Rating: 3

Overpriced for what I ordered. Grilled chicken side salad, au gratin potatoes and a small glass of wine... $50.00, not including tip. Great service though. Heard lunch is more reasonable.

Date: 2 years ago

Review №198

Rating: 1

My beautiful wife and I had a reservation. We were seated in the back and completely ignored. Multiple servers walked passed us and never once acknowledged us. At one point there were 2 servers at the table in front of us and both servers passed us by with our invisible cloaks. I m a patient person but ended up having to walk out. So glad we did because Bohanan s took us in immediately without a reservation and treated us like royalty. Palm servers should visit Bahanans for an AMAZING experience and be taught how it s done.

Date: 2 years ago

Review №199

Rating: 5

Date: 2 years ago

Review №200

Rating: 5

Always delicious food and excellent service.

Date: 2 years ago