FedEx Office Print & Ship Center

119 Louis Henna Blvd #109, Round Rock, TX 78664, United States

FedEx Office Print & Ship Center

About the Company

rating: 3.8

FedEx Office in Round Rock, TX provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.

Categories

  • Shipping and mailing service
  • Business center
  • Fax service
  • Office supply store
  • Packaging supply store
  • Passport photo processor
  • Poster store
  • Print shop
  • Promotional products supplier
  • Sign shop

Contact Information

Phone: +1 512-238-7776

Website: https://local.fedex.com/en-us/tx/austin/office-0860?cmp=LOC-1001545-3-1-971-1110000-US-US-EN-GPLCOPYANDPRINT

Address: 119 Louis Henna Blvd #109, Round Rock, TX 78664, United States

Working hours
  • Monday: 8 AM–8 PM
  • Tuesday: 8 AM–8 PM
  • Wednesday: 8 AM–8 PM
  • Thursday: 8 AM–8 PM
  • Friday: 8 AM–8 PM
  • Saturday: 9 AM–6 PM
  • Sunday: 12–6 PM

Photos

Reviews

Review №1

Rating: 5

Anthony was the nicest guy and he is helping everyone whole heartedly! I had 3 big checkin bags to ship and he helped me throughly. Thank you so much for all you do!

Date: 4 days ago

Review №2

Rating: 5

My go to for international shipping. I always have a great experience at this location.

Date: a week ago

Review №3

Rating: 1

I wish I couldve gave em 0 stars. Messed up my delivery almost sent it back even though I called them and asked to hold it for me. Customer service sucks, completely different entity not knowing whats going on with deliveries. NEVER EVER USE THEM AGAIN!

Date: 2 weeks ago

Review №4

Rating: 5

Great costumer service!, they helped me with everything I needed! S/o to the lady with the red hair

Date: 2 weeks ago

Review №5

Rating: 5

Amanda was so amazing during my visit today. After having to resize and print a file for me, I realized I had a typo and she had to redo all her work. She had a super positive attitude the entire time, even though I caused her double the work. She was such a joy and a wonderful representation of great customer service.

Date: 3 weeks ago

Review №6

Rating: 5

Lady that helped me Sunday afternoon with a poster print was really helpful and knowledgeable. She helped save me a lot of money by getting it done locally.

Date: a month ago

Review №7

Rating: 5

I went in to print some baseball cards, didn t really know what I was doing but Amanda saved the day! She went above and beyond to help me. Thank you so much!!

Date: 3 months ago

Review №8

Rating: 5

Amanda helped my business w our order for flyers. She was incredibly friendly and easy to work with. Greatly appreciated her help and professionalism!

Date: 3 months ago

Review №9

Rating: 5

Open on Memorial Day ! It s awesome

Date: 4 months ago

Review №10

Rating: 5

Lory is super nice !!!!!

Date: 4 months ago

Review №11

Rating: 5

I m not sure what her name was but it seemed like she was the manager at this location. Wonderful and so so helpful. I had to reprint my entire order on a different type of paper and she quickly reprinted it for me at no extra charge. She also reprinted a certain file that hadn t been printed the second round. So quick and easy. These prints are for my portfolio review for college and i m very glad I chose this location to print my work (:

Date: 5 months ago

Review №12

Rating: 5

The people in here are always helpful. Today Tessa saved me $50 on an overnight shipment by transferring my stuff from my own box to one of their bags.

Date: 5 months ago

Review №13

Rating: 1

Unnecessarily rude staff

Date: 5 months ago

Review №14

Rating: 5

Date: 6 months ago

Review №15

Rating: 1

more like Fed Up. maybe I dealt with the only idiots there...

Date: 6 months ago

Review №16

Rating: 5

I walked in super nervous since it was my first time having to send some paperwork. Tessie was very helpful and made everything super simple and easy for me . I really appreciate there calm manner and friendly communication towards me. I really appreciate Tessie!

Date: 6 months ago

Review №17

Rating: 5

Date: 7 months ago

Review №18

Rating: 5

Tessie was amazing with fulfilling my lamination request. She laminated my father s obituary far beyond what I could imagine it to be and my sister and I are eternally grateful for her amazing customer service. She is a true reflection of what great customer service at FedEx is all about. She truly deserves to be awarded for her outstanding work.

Date: 8 months ago

Review №19

Rating: 5

Justin and Tessie were awesome! They stayed late to make sure myself and my company were taken care of! This location is the best I ve ever dealt with! Highly recommend!

Date: 8 months ago

Review №20

Rating: 1

Poor customer service

Date: 9 months ago

Review №21

Rating: 5

I placed an order ONLINE on Monday early afternoon and although it said it would not be ready until the evening, I got a notification within the hour or so saying that it was good to go! Then again, on Tuesday I placed an order (relatively last minute) and it said that it would not be ready until Wednesday and I got a notification that it was ready same day shortly before close. They had no idea that I needed these items relatively quickly but still they got it done both times in a short amount of time. Very grateful to the team for just getting the order done, even though they had plenty of time to take care of it, and even more grateful that everyone was so friendly! Thank you!

Date: 9 months ago

Review №22

Rating: 5

We were assisted by Remy, and what an absolute pleasure to deal with him!! Friendly and knowledgeable. He went out of his way to assist and solve my issues.

Date: 9 months ago

Review №23

Rating: 5

Come and talk to remy. This guy is the best, and youll leave with the biggest smile on your face.

Date: 10 months ago

Review №24

Rating: 5

Date: 11 months ago

Review №25

Rating: 1

This place is no longer there. Raced over only to find that it is closed. For lease sign up. It would have been great if this location would be taken off results.

Date: 11 months ago

Review №26

Rating: 5

This is my third time coming here. This five-star review is for my dear Marcella. She is very willing to help me. She regards her work as her career. I suggest the boss give Marcella more rewards. Any boss is lucky to have such a responsible employee. of. Thank you again Marcella

Date: a year ago

Review №27

Rating: 5

Fast and way more convenient than their old location.

Date: a year ago

Review №28

Rating: 1

Well I d just have to say off top don t bring any electronics here to ship out. They will not arrive to their destination.. I sent my iPhone in to replace and of course the box arrived to Apple empty.

Date: a year ago

Review №29

Rating: 5

Fantastic customer service!

Date: a year ago

Review №30

Rating: 5

Amanda provided excellent customer service

Date: a year ago

Review №31

Rating: 1

The manager and the guys who work there are rude and have discriminatory treatment towards people who do not speak English, the complaint was made to the store manager and she took it the same way!!!! The manager and the boys who work there are rude and have discriminatory treatment of people who do not speak English, the complaint was made to the store manager and I take it in the same way !!!!

Date: a year ago

Review №32

Rating: 5

Best FedEx. Friendly. Quick. Easy Parking area. Clean Staff very Helpful. Derrick always Friendly Helping Assist with Shipping Items. We always use them

Date: a year ago

Review №33

Rating: 5

Very friendly staff, pay real good attention to package being shipped.

Date: a year ago

Review №34

Rating: 2

I used the self service printer for oversize copies The fee from Fedex was about 2Xs the normal print cost I pay at a regular print shop The print quality was good but the product is overpriced So difficult to see if this rates a 2 or a 3 star I put it as a 2 as they are a large company and could be more competitive

Date: a year ago

Review №35

Rating: 5

Glad they moved to the new location. Easy and convenient.

Date: a year ago

Review №36

Rating: 3

Date: a year ago

Review №37

Rating: 4

It s a good FedEx location nearby, big and well maintained and the employees are nice. There isn t much of a wait every time I have been here and I don t have much to complain about. I would recommend it if you are looking for a FedEx location that s big in size and does shipping or hold for collection.

Date: a year ago

Review №38

Rating: 5

The staff, I believe it was Derek who helped me, were super friendly and very helpful!!

Date: a year ago

Review №39

Rating: 5

Great service, kind and helpful staff

Date: a year ago

Review №40

Rating: 5

Very happy with the consumer service that Justin provided to me. He help me tape my box and help me ship my box fast. Definitely coming here again.

Date: a year ago

Review №41

Rating: 5

Date: a year ago

Review №42

Rating: 5

My favorite FedEx store. Always friendly and efficient. Derek and Amanda are amazing

Date: a year ago

Review №43

Rating: 4

Date: a year ago

Review №44

Rating: 5

Date: a year ago

Review №45

Rating: 5

I received a very warm welcome and greeting with a pleasant smile from Amanda. She was professional and courteous, I was pleased to have received such kindness. The shipping process took only a few minutes, no waiting and I was out. I highly recommend this FedEx Office. I left feeling well taken care of! This has been my location for over two years. Everytime, Ive received first class treatment, no hassles. Friendly staff!

Date: 2 years ago

Review №46

Rating: 5

Amanda the employee was super helpful and friendly!

Date: 2 years ago

Review №47

Rating: 5

Amazing team

Date: 2 years ago

Review №48

Rating: 5

Wow!! I cannot say enough about Derick and Amanda. They turned around a job that estimated to be completed Monday for placed online. I called the store and spoke to Amanda and she made the accommodations to get it today. Then I accidentally sent the file with an error and Derick helped quickly to allow me to submit the new file. He called to let me know they would be adjusting the image to ensure maximum quality. Great great service by both of them! When I picked up the order Amanda greeted me smile saying yay we did it!

Date: 2 years ago

Review №49

Rating: 1

Easy tiger people made me move my car. Claimed all the parking lot was for Easy Tiger. Use a different FedEx location!

Date: 2 years ago

Review №50

Rating: 5

Quick service. Finally got my AT&T equipment returned.

Date: 2 years ago

Review №51

Rating: 5

The women who worked here, Brieanna and Amanda, greeted me when I walked in and were SO nice and upbeat. I have never had such a genuine experience at a post office. I HIGHLY recommend this location to anyone. I went in to get a passport photo taken.

Date: 2 years ago

Review №52

Rating: 5

Came in to fax a large document. Was directed to a copy machine which faxes (pretty cool). Despite tries by myself and the Assistant Manager Derrick, he ended up taking it to an old fashioned fax machine which takes longer, but he got it to work. The big machine was working, but i think it had issues with my fax number - all good. Derrick, thank you so so very much. Location is clean and i was greeted immediately upon entering. Excellent location.

Date: 2 years ago

Review №53

Rating: 5

Friendly people and nice service.

Date: 2 years ago

Review №54

Rating: 1

They will overcharge you for no reason I have been using them for the longest time but now they are just getting ridiculous and adding fees for no reason

Date: 2 years ago

Review №55

Rating: 1

Terrible customer service. The worst. I bought a printer to avoid the sheer nastiness of the staff. The manager was equally disrespectful. Absolutely never again.

Date: 2 years ago

Review №56

Rating: 5

I have been coming to this location for years. All the employees are so nice and friendly. I always have a good time whenever I dropped my packages. Thank you so much!!

Date: 2 years ago

Review №57

Rating: 1

Super disrespectful staff. The person who presented himself as the manager was equally terrible. Why is there no more customer service in this town? Never again.

Date: 2 years ago

Review №58

Rating: 5

truly amazing and helpful staff! every member that helped me this morning went above and beyond.

Date: 2 years ago

Review №59

Rating: 5

Haley was so sweet from our phone conversation to in person service. Truly fun at Fedex today

Date: 3 years ago

Review №60

Rating: 1

Vague requirements on how things should be wrapped. Teenage manager would not accept package for return.

Date: 3 years ago

Review №61

Rating: 5

Staff is Amazing at this center(special mention to Dereck who is super courteous). I had awesome customer experience every time I visited here.

Date: 3 years ago

Review №62

Rating: 1

Management is clueless on how to handle issues regarding employees who promise services that are not actual provided by their store. Customer support is a joke told me to that me and management would have to figure out a solution on our own after telling them my situation. I was sent on a wild goose chase that kept leading back to calling the location. After making 5 calls 3 was to the store a 2 was to other place they suggested me call. All call lead back to the location each time management was rude and disrespectful and refusing to take ownership for a mistake made by one of their employees. Will never use this store again until issues is resolved and a apology is made. They told me that I would have to take up the issue with the place that it was actually meant to be taken too.Even though they was the last ones who had it in their possession .

Date: 3 years ago

Review №63

Rating: 5

Date: 3 years ago

Review №64

Rating: 5

Wonderful customer service!! I have been here twice and both times were exceptional. Kudos! Highly recommended!

Date: 3 years ago

Review №65

Rating: 2

You have to go to the counter to get an overnight mailer/envelope. WHY?

Date: 3 years ago

Review №66

Rating: 1

Left to another location, unhelpful, guy didn t want to work.

Date: 3 years ago

Review №67

Rating: 4

Date: 3 years ago

Review №68

Rating: 5

We chose the FedEx Print Center to print some custom calendars that we had designed with a specific format and needed printed quickly (within 24 hours). No other local spots would allow us to quickly print *our own design*, with the only other option being to use *their* templates. FedEx came through in a major way Lizz was the manager who helped us with our issue. Long story short, our online order did not come out the way we expected it to so when we went to pick it up we were disappointed both in the print and the price. Lizz quickly hopped in to help the gentleman originally assisting us, and after a short assessment of the situation she made sure she understood what we wanted and said she d take care of it quickly. The next morning she gave us a call with a quote letting us know it was ready and assuring us that it was more of what we actually wanted. As it turns out she was right, so I wanted to give her a shout out because she made it a really good experience and we ll definitely be back to FedEx for future prints

Date: 3 years ago

Review №69

Rating: 1

Never have I walked into a FedEx and felt unwelcome and bothersome. Tonight I walked in 15 minutes before they closed to pick up a print order I placed the previous day. I asked the employee about 15 sheets of paper I needed to cut. He said we have a self serve cutter over there but we close in 11 minutes. (1st straw) Shortly after, the other employee walked up & asked the man helping me I m sorry but does she know that we close in 10 minutes? (2nd straw)I looked at their cutter which had no idea how to use it. When I told him that, he offered to help after he took my payment. Then asked what I needed cut. (10 sheets needed to be cut down the middle, the other 5 needed to be cut in 12 squares.) He took the 10 sheets to his machine which cut in less than 5 seconds. Told me he didn t have enough time to cut the other 5. I looked at his computer clock & they still had 8 minutes until close. He then felt the need to say I just cut these for you for free. (LAST straw) I get you re about to close but this is absolutely no way to treat your customers.

Date: 3 years ago

Review №70

Rating: 5

Absolutely top shelf service with a smile! The young woman working the drive up service was stellar even on a bitter cold day. I apologize to her for having to get out in the freezing cold but she did so with a huge smile on her face and gracious attitude! The world needs more people like her. I didnt catch her name but she was the one working on Nov 30 2020 morning shift so if anyone at FedEx corporate is reading this, you need to hire more people like her! If the young woman is reading this, thank you so much for your help today, you made my day a lot better than it would have been!!!

Date: 3 years ago

Review №71

Rating: 5

Elliott was very helpful and kind. I needed to print out notes for an exam last minute. The store was closing and I emailed my notes, he patiently waited to receive my email and print out ALL 39 pages of my notes. He even placed a divider b/w the chapters. God bless you

Date: 3 years ago

Review №72

Rating: 1

The staff, who helped on printing, sneaky duplicated my art craft document without asking my approval. Even if the staff likes the art printing so much, they should ve such unprofessional behavior.

Date: 3 years ago

Review №73

Rating: 5

HIGHLY RECOMMEND. The employees are TRULY AWSOME & give 150%. They go way out of their way to help & have helped me several times in tasks that no other place was willing to help.

Date: 3 years ago

Review №74

Rating: 5

Date: 4 years ago

Review №75

Rating: 1

Terrible employees. Incompetent. Disrespect. Never again.

Date: 4 years ago

Review №76

Rating: 1

Wasn t sure I could have been treated worse but low and behold, you did it. I had a really obnoxious encounter with the staff. I wrote a negative review. I broke down and went in. Convenient. Self serve. It s fine. I walk in, the manager I assume said, loud enough for me to hear him there s the guy that wrote the review . Second employee says where? Manager? Last machine in the back. He responds. They say something else and they all had a good laugh. At my expense. In a very public setting. You ve resorted to humiliating your customers, brazenly. Screw each and every one of you. Be thankful that I can t find your DM or RM, because I would torch all three of you.

Date: 4 years ago

Review №77

Rating: 1

I dont understand how one fedex can have the correct sticker paper and 1 does not I will find a more reliable print company and never use fedex again

Date: 4 years ago

Review №78

Rating: 5

Got help from Derrick, he was very helpful and patient. Keep up the great work and would recommend this business

Date: 4 years ago

Review №79

Rating: 5

Date: 4 years ago

Review №80

Rating: 5

Date: 4 years ago

Review №81

Rating: 5

Had a great experience at this location. I believe I was helped by the assistant manager and did not get her name, but she was super awesome! Writing this in hopes some fellow reptile lovers will see this. I had my new ball python shipped to this Fedex store and I was told it is the first live reptile they have had shipped here when I Picked him up. They were all super excited to find out what it was which was super comforting to me, being worried the whole time because there were no other reviews saying they have shipped reptiles here. So, if you are wanting to get a reptile shipped into Austin or Round Rock, this location is great and dont worry because they will take great care of it and were super careful with the box!

Date: 4 years ago

Review №82

Rating: 1

Worst customer service ever. If you hate your job, you should quit.

Date: 4 years ago

Review №83

Rating: 5

Date: 4 years ago

Review №84

Rating: 1

Date: 4 years ago

Review №85

Rating: 5

Amazing customer service!

Date: 4 years ago

Review №86

Rating: 5

very nice and helpful

Date: 4 years ago

Review №87

Rating: 5

Customer service here is amazing.

Date: 4 years ago

Review №88

Rating: 1

I would leave a zero star review if I could. Besides the usual delivery service coming at all hours besides when we re home, when we tried to pick up our package, the online tracker said they had delivered it already and left it on our front porch. This was wrong. When we called and spoke with an actual human being, they were able to see that it was being held at the local distribution center. When we went to pick it up, the signage said package pickup is active until 5pm, but when the phone number on the sign was called, the automated message said pickup hours ended at 3pm. We went to the guard shack anyway, and spoke with the security person, who called the facility on a phone, which was not picked up and went to voicemail. Security then radioed to try and relay our tracking number to someone in the facility. The person on the other end of the radio said to wait a minute. After about ten minutes security phoned in again, and relayed our tracking number. We waited 25 mins in a small, hot waiting area with no chairs. Only then did we receive our package.

Date: 4 years ago

Review №89

Rating: 2

I feel like I am bothering the staff or I am an inconvenience by asking to load more paper in the printer. Same for other questions.

Date: 4 years ago

Review №90

Rating: 5

I sent a package to Mexico, and a misunderstanding on my end my package is at custom borders in Mexico cause I didn t provide extra information they needed. I went to the store nervous, but I have to say I have some amazing people helping me out! From this store, to the customer service of 1800. They are doing everything on there end for custom borders to either get the package to its destination or return back to me. This is the first time I use fedex, and I will definitely return my service back to them! Thank you AJ (Amanda), Derrick, and John at this store!!!! For helping me out this is for sure lesson learn. Thanks to AJ from Howard lane for helping me out and letting me know about this situation. And calling me back. Thanks to Glenda at customer support for helping me out as well! Y all are amazing people, and this is what a great customer service is!!!! And I m just hoping and crossing my fingers my package at last gets to its destination..... y all rock!!!

Date: 5 years ago

Review №91

Rating: 1

What is this...PopCopy? They refused to let me collapse a vacuum to fit in a small box. They insisted it was 42 inches tall, crazy dimensions or something and said it was $22 for a bag to mail it. The little mail store by randalls did it for $12 and were far more pleasant. They mailed it out in a box the size of a computer tower. They found my experience humorous and I guess I do too. But really, this staff needs CS training at least beyond being totally unreasonable towards customers. Ill never be back and I hope a hundred people read this. I dont believe the positive reviews, the staff is not cool, or helpful whatsoever. If those reviews are owner/mgmt driven youd think time would be better spent training people or just replacing them. This store, at one time, was the go to.

Date: 5 years ago

Review №92

Rating: 5

Date: 5 years ago

Review №93

Rating: 5

I was there for over an hour trying to print so many different documents for a deadline. The entire team was absolutely helpful. I cant thank them enough for helping me get everything together. Very knowledgable and customer friendly.

Date: 5 years ago

Review №94

Rating: 1

Worst customer service.

Date: 5 years ago

Review №95

Rating: 2

This location is different than other locations. I avoid this location if I can. Various staff have given out inaccurate information. I had to go back in line for a simple envelope switch. Instead of being called up or waiting for me. I had been waiting for a while to reach the counter. They could tell I was ticked. No attempt was made to resolve it. They do what they need to do, but meh.

Date: 5 years ago

Review №96

Rating: 5

Date: 5 years ago

Review №97

Rating: 5

Date: 5 years ago

Review №98

Rating: 5

Great service, the best place for printing, awesome service, cool staff.

Date: 5 years ago

Review №99

Rating: 1

You will be treated like unwanted thing here. Enjoy it when you want to! Also, always expensive here..

Date: 5 years ago

Review №100

Rating: 3

I stopped by here to drop off a package. I had to stand there waiting as two workers seemed to ignore me until I said something to them. It was only a few minutes, but it seemed that if they didnt have a customer that they would come to me to ask if they could help. One worker came over and processed the package I had to send and I was on my way.

Date: 6 years ago

Review №101

Rating: 5

Great staff they help me out with my package and it was very fast I definitely recommend this place

Date: 6 years ago

Review №102

Rating: 3

If planning for an overnight shipping, be there by 7:30

Date: 6 years ago

Review №103

Rating: 1

I went to return a package and they were unable to scan the QC barcode in my email. I then forwarded their own email to them and they were still unable to access and print the return label. Rather than exercising good customer service and suggesting I use one of their on-site PCs to attempt to print it, the representative told me I could go home, print the return label, return to the store and they would mail the package. My retort was that defeats the purpose of sending the original email with the option to print the return label on site. In the future I will go out of my way to avoid that location and will attempt to utilize vendors who do not rely on FedEx for returning packages.

Date: 6 years ago

Review №104

Rating: 5

Great visit! Had employees to help me with my questions and shipping needs. Would go here again!

Date: 6 years ago

Review №105

Rating: 5

All your office needs are in this building. Great service!

Date: 6 years ago

Review №106

Rating: 5

Fast and easy service. Dillon helped me out and made sure my package was well packed and answered all my questions. Great place to ship. Recommended.

Date: 6 years ago

Review №107

Rating: 5

Date: 6 years ago

Review №108

Rating: 5

Date: 6 years ago

Review №109

Rating: 4

If your dropping off, just leave your package on the counter. The customer service is good when they get to you..

Date: 6 years ago

Review №110

Rating: 5

Best service ever!!! They were extremely helpful, repacked my box, courteous and professional.

Date: 6 years ago

Review №111

Rating: 2

Not an ideal route was chosen

Date: 6 years ago

Review №112

Rating: 5

This is the second time in a week Ive been to FedEx I am so impressed with them. They are truly amazing.

Date: 6 years ago

Review №113

Rating: 5

Date: 6 years ago

Review №114

Rating: 5

Date: 6 years ago

Review №115

Rating: 3

Date: 6 years ago

Review №116

Rating: 5

Employee was very knowledgeable and helpful regarding shipping a canvas painting that was long, including supplies and costs.

Date: 6 years ago

Review №117

Rating: 5

Date: 6 years ago

Review №118

Rating: 5

Date: 6 years ago

Review №119

Rating: 5

Friendly.fast.helpful

Date: 6 years ago

Review №120

Rating: 4

Date: 6 years ago

Review №121

Rating: 5

Date: 6 years ago

Review №122

Rating: 5

The staff is always so nice and helpful!!

Date: 6 years ago

Review №123

Rating: 5

Walked in the door and they had me drop my box off and taped it for me!! I was here 2 minutes max.

Date: 6 years ago

Review №124

Rating: 1

Dont bother with this place

Date: 6 years ago

Review №125

Rating: 4

Extremely nice staff.

Date: 6 years ago

Review №126

Rating: 1

One week ago I used this FedEx office to ship two boxes containing Christmas gifts, to the same address. There were no other customers in the store. Upon entering I noticed the clerk behind the counter was actually glaring at me. Strike one. At the time I didnt mind so much, I did enter the store 30 minutes before they closed, I didnt take it personal. I should have. At the counter, this same clerk proved to be disinterested and rude. His interaction was devoid of any reasonable professionalism, or even Holiday civility. That was strike two. Already Ive spent significant time finding and wrapping gifts for family, and wasnt going to be easily deterred by an unpleasant clerk. I went over the delivery options, and settled with a rather expensive delivery option costing $55 dollars. I was assured a delivery date within 7 days. I even selected to use a local FedEx delivery office as the delivery destination. Fast forward 7 days, my family received only 1 of 2 boxes. Wheres the second box? Oh, FedEx cant find it because the Round Rock clerk assigned both boxes the same tracking number. Thats strike three. Now, one can only hope the box miraculously turns up, as theres now no real way to troubleshoot. Save yourself the insults, poor customer service, and some money and stay away. You actually are better off with UPS or the USPS.

Date: 6 years ago

Review №127

Rating: 5

Expect staff to be busy, but very helpful when they get to you

Date: 6 years ago

Review №128

Rating: 5

Very helpful staff. I had 4 different things to do, and they made it easy!

Date: 6 years ago

Review №129

Rating: 5

I had to have a picture printed and Cody was so very helpful and helped me find the right picture, the right size on the right paper and it was perfect. Thank you!!

Date: 6 years ago

Review №130

Rating: 5

Very friendly and helpful

Date: 6 years ago

Review №131

Rating: 5

Amelia was very generous and helped my mother and I ship a package today. Its nice to have friendly cashiers.

Date: 6 years ago

Review №132

Rating: 5

Never had a bad experience here. Im always in and out. The staff is always knowledgeable and helpful.

Date: 6 years ago

Review №133

Rating: 1

Got charged 9 dollars for a piece of plastic to wrap phone. Total rip off. Dont come to this place. Unfriendly people. I should have read reviews first.

Date: 7 years ago

Review №134

Rating: 5

Amanda was a rockstar today helping my company No Time for Social. We submitted an order online and the charge went through but not the order. She came up with a solution right away and had our print job completed in 15 minutes. Great job and thank you!

Date: 7 years ago

Review №135

Rating: 2

Date: 7 years ago

Review №136

Rating: 5

Our company have always been using FedEx Office for printing and laminate menus, Amy is the staff that has always been professional in service, also have a very nice smile while assisting customers.

Date: 7 years ago

Review №137

Rating: 3

Date: 7 years ago

Review №138

Rating: 5

Date: 7 years ago

Review №139

Rating: 4

The staff was friendly even though i forgot a lot of my paperwork.

Date: 7 years ago

Review №140

Rating: 4

Date: 7 years ago

Review №141

Rating: 5

Date: 8 years ago

Review №142

Rating: 5

Great service, friendly!

Date: 8 years ago

Review №143

Rating: 5

Quick and easy to get in and out. Staff is friendly as well.

Date: 8 years ago

Review №144

Rating: 1

the manager there is lazy and inconsiderate. my wallet got stolen there and all I asked was that she take a couple minutes to check the cameras to see who had taken it. she told me to leave my number because she was busy and would call when she had time to check. I waited three days and nothing. finally I call back and she claims she checked and described someone in the store that I explained to her wasnt me. she showed tremendous lack of care and compassion. my wallet had imposed things and money in it so you can imagine my frustration. it seemed as if she was hiding something and I even considered the fact that maybe she had found it and kept it for herself. thats the only reason I can think of to make her so nonchalant about the whole situation. I gave her an exact time and date of when I was in the store. how hard is it to look it up and tell me who took it? not that hard nor time consuming unless you were the one who took it. never going back there again and I would encourage any who does to watch their things closely while in the self-service station. their staff is not to be trusted!

Date: 8 years ago

Review №145

Rating: 1

Total rip off! Wouldnt ship a box with a hole the size of a penny. I had to buy a $25 box, or no shipment. I didnt have time for alternatives.

Date: 8 years ago

Review №146

Rating: 5

Friendly workers

Date: 8 years ago

Review №147

Rating: 1

The employees here were inexperienced it took me an hour to print on my pay becaus eempolyee didnt know how to print so sugested i go to computers and they charged 30 dollors for simple papers

Date: 8 years ago

Review №148

Rating: 4

Good place to get prints made

Date: 8 years ago

Review №149

Rating: 5

Zero issues with this location. In and out in a flash, every time.

Date: 8 years ago

Review №150

Rating: 5

Awesome service

Date: 8 years ago

Review №151

Rating: 1

2nd time here, both times employee seems annoyed to be at work, is rude and doesnt understand the software.

Date: 9 years ago

Review №152

Rating: 5

Excellent. I have had the same staff person assist me each time I go there and she is extremely helpful, patient (I am old school) and very kind.

Date: 9 years ago

Review №153

Rating: 4

I print things to this location from online all the time and Ive always been happy with their service and quality.

Date: 9 years ago

Review №154

Rating: 2

Always try to sell you a box and supplies before they insure it, even though box I have is perfectly fine. Theyre shipping professionals who rip you off when they wont ship things you pack... $60 extra for a cheap box and paper.

Date: 9 years ago

Review №155

Rating: 5

Great staff, always very helpful.

Date: 10 years ago

Review №156

Rating: 1

Couldnt download a file in 3 hours time. Then couldnt get me on a computer to get the file. Worst place I may have ever been.

Date: 10 years ago

Review №157

Rating: 4

Date: 10 years ago

Review №158

Rating: 3

Guy was very helpful. I got there right before opening and he helped get me in and out. Keep it up man!

Date: 10 years ago

Review №159

Rating: 3

Computers, copiers, and fax machines when you need them. Also a great place to ship packages via typically reliable FedEx service. This store has a decent location, although its easy to miss if you get distracted by the Chuck E Cheese sign next door!

Date: 12 years ago

Review №160

Rating: 1

They told me they could not print on front and back of a half sheet of cardstock to complete our wedding invitations. When I told them that one of their other locations had already done about 150 of these, they told me I must be mistaken because there is no way possible for their machine to print on a half-sheet. The way the salesman was talking to me was incredibly rude and demeaning. I worked for a company that used the same equipment as I saw they had, and knew exactly what it was capable of, so I tried to explain, but was rebuffed by the young employee. I told him Thank you. and went straight to the other location (on 183 and Lake Creek) which was able to print them in a matter of 1 or 2 minutes.

Date: 13 years ago