Dunkin'

3035 Ridge Rd, Rockwall, TX 75032, United States

Dunkin'

About the Company

rating: 4.0

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rockwall, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Categories

  • Coffee shop
  • Bagel shop
  • Bakery
  • Breakfast restaurant
  • Donut shop
  • Fast food restaurant
  • Takeout restaurant

Contact Information

Phone: +1 469-314-1438

Website: https://locations.dunkindonuts.com/en/tx/rockwall/3035-ridge-rd/352275?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=352275&y_source=1_MTIxMTA3NDctNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Address: 3035 Ridge Rd, Rockwall, TX 75032, United States

Working hours
  • Monday: 4:30 AM–8 PM
  • Tuesday: 4:30 AM–8 PM
  • Wednesday: 4:30 AM–8 PM
  • Thursday: 4:30 AM–8 PM
  • Friday: 4:30 AM–8 PM
  • Saturday: 5 AM–8 PM
  • Sunday: 5 AM–8 PM

Photos

Reviews

Review №1

Rating: 5

Excellent

Date: 4 days ago

Review №2

Rating: 4

Date: a month ago

Review №3

Rating: 5

Im a self-aware Dunkin fanatic; as a non-coffee drinker their refreshers & frozen hot chocolate do it for me EVERY time. To say I have been to 40 (mostly in DFW) of the 110+ Dunkins in Texas would be accurate. So, believe me when I say I have yet to come across a more CONSISTENT team of FRIENDLY & GREAT service as Dunkins of Rockwall on Ridge St. I appreciate the folks who aim to do a good job & promptly fix mistakes when they occur. Very awesome good yall, pls keep up the good work!

Date: a month ago

Review №4

Rating: 3

What is going on at this store?! Management needs to care for their employees. Its 3:45. The doors are locked bc the only employee in there is quitting. Hes always a super nice guy and I praised him for his hard work. He seemed very sad & disappointed. Do better Dunkin Management!!!

Date: a month ago

Review №5

Rating: 5

Date: 2 months ago

Review №6

Rating: 4

French curlers yum

Date: 2 months ago

Review №7

Rating: 1

From the moment I pulled up to the speaker I felt rushed. I ordered two donuts and both were wrong. I asked for iced coffee with oatmilk and 4 creamers on the side. I ended up with a hot coffee with very little oatmilk and no creamer. I havent been to this location in a year and now I remember why.

Date: 2 months ago

Review №8

Rating: 1

I thought I would be getting a nice, surprise breakfast for my family when I ordered 3 dozen donuts from Dunkin Donuts today. What I received was three boxes of sadness. Any glaze or icing present on any donut had been melted or absorbed creating an ugly mess that was incredibly unsatisfying to eat. The Bavarian Cream donuts looked like someone poked their finger through the top of it. The Crullers were very cold, like they had been refrigerated. My kids barely even ate anything, due to this extremely disappointing quality. I think it says a lot when little kids wont even eat donuts.

Date: 2 months ago

Review №9

Rating: 1

This is the second time Ive ordered an ice coffee from here through doordash. And this is the second time I got what taste like just milk and a little sugar. Very disgusting and disappointing.

Date: 3 months ago

Review №10

Rating: 1

This is the worst experience I ve ever had with this store. Me and my mother s coffee was bitter no flavor in the caramel macchiato that we ordered. Our sandwiches took forever and when we received them it was cold. GET IT TOGETHER PEOPLE!!!

Date: 4 months ago

Review №11

Rating: 5

The coffee isnt always the freshest but the staff is super nice.

Date: 4 months ago

Review №12

Rating: 3

The service was not good. I went inside and stood there for 5 minutes before I was even acknowledged, but the whole time I just stood there watching them throw together drinks.

Date: 4 months ago

Review №13

Rating: 5

Great customer service!

Date: 4 months ago

Review №14

Rating: 5

The food was cooked well and tasted good. Service was fast and friendly.

Date: 4 months ago

Review №15

Rating: 1

Honestly, its a wonder to me how this location is still open. 90% of the time the coffee is bad. Almost a hundred percent of the time the donuts are horrible. No frosting, no glaze on the glazed donuts, theyre always dry and hard like theyre old and sitting out all night. Sure its cheap but its not even worth the money at this point anymore. Went in today and got this pathetic attempt for a donut. Seriously? I wont be coming here again and Id recommend you dont either.

Date: 5 months ago

Review №16

Rating: 5

Date: 5 months ago

Review №17

Rating: 3

Date: 5 months ago

Review №18

Rating: 5

Date: 5 months ago

Review №19

Rating: 4

Fast service.

Date: 5 months ago

Review №20

Rating: 5

Date: 5 months ago

Review №21

Rating: 5

I come here every time they do pumpkin coffee I love it taste better then Starbucks I give it a 10 rating Were not far either I come to get french vanilla for a medium its amazing Its clean inside and outside dont have to wait a long time its good for coffee when you need it they have always been here for what I need

Date: 5 months ago

Review №22

Rating: 5

Never disappointed, I ve made lots of orders for pick up using the app and never missed an item. Staff is always super friendly, always with a smile even at 6:00am when many of us are kinda grumpy. Best coffee in my opinion. Vegetarian options: Many options for vegetarians. I am not, yet still love their meatless treats and savory bites. Parking: There are many parking spots around the building.

Date: 5 months ago

Review №23

Rating: 5

Date: 6 months ago

Review №24

Rating: 5

The customer service here is always amazing! Everyone is always nice and the food is always hot and the drinks are always amazing!

Date: 6 months ago

Review №25

Rating: 5

Great customer service. The morning crew is very polite and fast.

Date: 6 months ago

Review №26

Rating: 1

The delivery driver had not delivered my items after over 2 hours, and I live only 15 minutes away. When I text this person, named Rebecca, to inquire about the order, she initially acted like she did not know what I was talking about. Then she said that Dunkin donuts has messed up my order. I then text her a copy of my order. 5 minutes later my order was cancelled. I had saw on the map that her car was at Dunkin Donut at least an hour before I contacted her. I believe she was dishonest and somehow missed the order, and by the time I contacted her, the store was closed. She should have just been honest, but since she didn t, she should be held accountable.

Date: 6 months ago

Review №27

Rating: 5

I have a crazy class schedule and come here almost every day before a long commute to school on weekdays. No matter what day or hour I come by, service is always amazing, everyone is so friendly and nice and my order is always right! Love this location and the workers so much!

Date: 7 months ago

Review №28

Rating: 1

The service was awful. They were ruined me, and they got my order wrong three times.

Date: 7 months ago

Review №29

Rating: 5

We went thru the drive thru. The lady that took our order was very nice. I ordered my usual Bostin cream donuts. My daughter ordered the coffee rolls and an iced latte, and my husband ordered a pepper bacon sandwich. Everything was good.

Date: 7 months ago

Review №30

Rating: 5

Super friendly and accommodating! Clean and quick.

Date: 7 months ago

Review №31

Rating: 2

Went on a Sunday morning, granted I understand it was super busy due to church crowd. However after waiting almost 30 minutes to get to the window to pay and receive my items : 1. the lady didnt know which order was mine. 2. my hot drink was COLD as if it had been sitting for a while and the cup was half full. 3. the whip cream in my ice drink started to sink to the bottom/ melt again as if it had been sitting for awhile. 4. mini bagel bites was cold and did not receive two orders like I had asked for. When I asked the window person to remake my drinks it was almost as if she was trying to pull any reason NOT to( granted I do get it, it was busy but if I am paying I do think I should get a GOOD quality beverage and not old and cold drinks).I Do think management NEEDS to step in more and work on properly handling the flow of the store and ensure drinks are being made right and are being handed out quickly and accurately.

Date: 7 months ago

Review №32

Rating: 2

If you have an actual life and a schedule and you dont have time, dont go here. Took me about 40 minutes to go through the drive through to pick up my mobile order. I was late for a meeting. Order was straightforward. The staff was nice, but still. Im so bummed!

Date: 7 months ago

Review №33

Rating: 4

Customer service is good, however I just wish my drink would be made consistently the same. I get the same thing every time (iced toasted white chocolate latte) some days I get the whip cream with the topping and some days I don t , whenever I ask if it s supposed to get whip cream with the cinnamon sprinkles (depending who is working ) I get the we can add it as if it s not supposed to come with it or I get yes it s standard part of the signature lattes. Would love clarification.

Date: 7 months ago

Review №34

Rating: 5

I walked inside and everything seemed clean. I had one of the best customer service interactions ever. The lady at the front at about 1:00 p.m. on Thursday was very enthusiastic, had good energy and very helpful. I hadnt walked into a dunkin for about 20-30 years so the menu was pretty new to me. She very kindly explained the different kinds of coffee and that they serve breakfast all day. I had an assortment of donut holes and their hazelnut coffee all of which was very tasty. I left feeling pretty good and surprised at the extraordinary customer service received. Ill have to try one of their breakfast sandwiches in the future. 2/3-tried their Boston Kreme and glazed chocolate. Pictures added.

Date: 8 months ago

Review №35

Rating: 1

Parking Customer service Donuts were stale and old at 11am on a Sunday morning My kids were so excited to finally try Dunkin but ended up Dunkin it in the trash instead. My toddler wouldn t even eat them

Date: 8 months ago

Review №36

Rating: 1

My first time at this new location on a beautiful Friday morning. No French crullers made today. Shame. Shame. Shame.

Date: 9 months ago

Review №37

Rating: 1

Date: 9 months ago

Review №38

Rating: 5

Date: 9 months ago

Review №39

Rating: 1

I pulled up to the drive thru prior to 8pm since my 3year old had been wanting a sprinkle donut all day. Only for the worker to wait till 8pm to tell me they were closed and could not serve us my daughter was devastated.

Date: 9 months ago

Review №40

Rating: 4

Date: 10 months ago

Review №41

Rating: 5

Came by this morning through drive through and I believe his name was Jacob, AMAZING customer service top notch compared to other Dunkin s and they had lots of employees bustling out orders working hard. love this location now!

Date: 10 months ago

Review №42

Rating: 1

Cold Brew w Cold Foam was terribly made, the cold foam was liquified as soon as given to me. The donuts here have the least amount of icing/toppings I ve ever had from a Dunkin and this I believe is due to the owner/operator being cheap. The customer service is more often than not below average and non welcoming. I ve easily been to 40+ Dunkin locations due to working all over the Midwest/East coast.

Date: 10 months ago

Review №43

Rating: 4

Busy morning rush! With that being said, this place has a lot of employees who are all busting it out the whole time I could see them. Like a well-oiled machine. It was a bit of a wait for our two coffee drinks, but I couldnt imagine it getting to us any quicker with the large volume of customers at this location at 9:40 in the morning. Great friendly staff makes the wait bearable!

Date: 10 months ago

Review №44

Rating: 5

Date: 10 months ago

Review №45

Rating: 5

Workers were nice and speedy

Date: 10 months ago

Review №46

Rating: 5

Sunday breakfast before Church.

Date: 11 months ago

Review №47

Rating: 5

Date: 11 months ago

Review №48

Rating: 3

Susan ! Stop taking orders in the drive thru if you don t know how ! Iced coffee was gross because she didn t take my order right .

Date: 11 months ago

Review №49

Rating: 5

Great group of people. Always friendly and very courteous.

Date: 11 months ago

Review №50

Rating: 5

Great place

Date: 11 months ago

Review №51

Rating: 5

Always good coffee at Dunkin

Date: 11 months ago

Review №52

Rating: 1

I am at this location atleast once a week. Today I bought 6 French curlers and the first one was fine, the second one, as I bit into it and pulled away, I felt hair in mouth, and there were 3 black long hair in the donut. Too grossed out to take a picture. This is disgusting at another level.

Date: 11 months ago

Review №53

Rating: 1

The worst coffee Ive ever had. Ive tried changing it up, but it all tastes gross. No matter the location or selection. I cant tell the difference between pumpkin spice and hazelnut. Even their black coffee doesnt taste right. Both iced, and hot, taste really funky. Like chemicals. The food is okay. I do like their old fashioned donuts.

Date: 11 months ago

Review №54

Rating: 4

Cold inside but good

Date: 11 months ago

Review №55

Rating: 4

Date: a year ago

Review №56

Rating: 5

Great service and professional employees specific jalynne

Date: a year ago

Review №57

Rating: 5

If I could give 100 stars I would Karyann and Ethan have great customer service. I couldnt remember the name of the coffee I love from here and they help me out and got my order right. Has been twice I come here at night and everything is clean, they always have a great smile and as soon as you step inside they greet you. Would definitely be back specially at night just to get to see them smile. Keep it up! You just made my day better. God bless yall!

Date: a year ago

Review №58

Rating: 5

I come to this location very often and have to say that the miss who made our drink today always makes it right! I always forget to ask for her name, but she made order number #6248 this morning at 11:45am for three butter pecan iced coffees. Every time I see her I look forward to my drink and know my day will be made. She also always recognizes my puppies and hands us treats for them :) That miss never misses

Date: a year ago

Review №59

Rating: 5

Date: a year ago

Review №60

Rating: 4

Date: a year ago

Review №61

Rating: 1

This location is fine, but the espresso is burnt every single time. Please fix this issue.

Date: a year ago

Review №62

Rating: 5

Date: a year ago

Review №63

Rating: 5

Best Dunkin ever! Really friendly staff. Susan who took our order, was really sweet and kind. They greet you like you know them. Service is really fast. I only have coffee at Dunkin and this has to be the best Dunkin Ive ever been too and Ive been to a lot. They deserve more than 5 stars stop by if this location is on your way!

Date: a year ago

Review №64

Rating: 5

Date: a year ago

Review №65

Rating: 5

Date: a year ago

Review №66

Rating: 5

I always have a great experience when driving thru, but I decided to stop in this morning and I m glad I did. (Sorry in advance if I misspell) but Carrie Ann placed my order for me this morning and was so sweet, she made my day! I watched her take care of everyone in line and treat everyone so nicely. Such a kind soul and a refreshing start to my day!

Date: a year ago

Review №67

Rating: 4

Im not in favor of Dunkins overall business plan of going with smaller operations - meaning fewer donuts, muffins and other pastries. Profit margins must be higher on coffee, but I dont see how. This store in Rockwall is okay. The service and coffee are both good. I dont know if it is by design or what, but the donuts shelves are rarely full (At least when Ive been there at various times during the mornings and afternoon.) Its a donut shop. Regardless of what upper managmement wants, we, the buying public want a donut shop. So how is it that easily half the time I go in, the have no chocolate covered donuts!? This may seem picky, but it is like a burger joint not having cheeseburgers. Ill keep going back hoping I catch them when they have chocolate covered donuts! ; )

Date: a year ago

Review №68

Rating: 5

Very large order but they were right on time and everything was prepared neatly instead of just thrown in like some place. Thanks y all. I appreciate it.

Date: a year ago

Review №69

Rating: 5

This Dunkin makes my day every morning. Always greets me and makes my order to perfection everyday. Really gets my day started off great. Couldnt ask for a better Dunkin. Thank you all for what you do, it doesnt go unnoticed.

Date: a year ago

Review №70

Rating: 5

Date: a year ago

Review №71

Rating: 4

Date: a year ago

Review №72

Rating: 5

Stopped by on 6/26. Bacon,egg and cheese bag el was great. Coffee delicious. What a group of pleasant hardworking guys and gals..will return soon as I saw some interesting infusion teas to try at home.

Date: a year ago

Review №73

Rating: 5

I love coming here because of the store manager, Camille. Shes so welcoming and friendly. The world is a beautiful place because of people like her.

Date: a year ago

Review №74

Rating: 1

I ordered a plain bagel tosted dark lightly buttered. You got the lightly buttered part, right? What happened to the tosted dark part? Is it because you dont care?

Date: a year ago

Review №75

Rating: 4

Love the coffee and refreshers, but the donuts just aren t it.

Date: a year ago

Review №76

Rating: 5

Date: a year ago

Review №77

Rating: 5

Date: a year ago

Review №78

Rating: 3

Didn t have any of the traditional donuts in stock after 12pm on National Donut Day. Today wasn t the first time experiencing donuts running out and only having specialty donuts available.

Date: a year ago

Review №79

Rating: 5

Great bagel breakfast sandwich

Date: a year ago

Review №80

Rating: 2

Food is alright, coffee is inconsistent. Drive thru service is sub par.

Date: a year ago

Review №81

Rating: 1

Lived in Rockwall 35 yrs visited this Duncan donuts twice 1st time on Wed order only 2 donuts and they were put in a cute box with a handle nice , today went and will be the last Asked for a box was told they have no boxes. The girl at the window seemed grossed out having to transfer the donuts to the box which they had, she used a napkin then throws the napkin in the box with the donuts that she handled with her hands, and long finger nails. I trashed the donuts!

Date: a year ago

Review №82

Rating: 1

Dont answer the phone, inconsistent coffee, extremely incompetent for a fast food place. They need to fire the entire staff and hire some Starbucks employees.

Date: a year ago

Review №83

Rating: 1

Idk why I keep trying with Dunkin they just don t know or care how to make their drinks. I bought a chai latte and it tasted like dirt and water in a cup. I later tried to order a simple coffee it tasted like sandpaper and my throat hurt for 2 days and just because Dunkin is the only place open at 5 am I went back again and tried a iced matcha latte, honestly her says you want the green one should have been enough for me to just cancel the order. It tasted like matcha powder on sandpaper. Idk if something is expired or needs to be deep cleaned at this Dunkin but all I know is they couldn t care less about their drinks. So just go to Starbucks

Date: a year ago

Review №84

Rating: 5

Date: a year ago

Review №85

Rating: 5

Date: a year ago

Review №86

Rating: 5

Date: a year ago

Review №87

Rating: 5

Date: a year ago

Review №88

Rating: 5

Got a strawberry coolottle

Date: a year ago

Review №89

Rating: 4

Date: a year ago

Review №90

Rating: 5

They were extremely busy, and my order came out flawlessly.

Date: a year ago

Review №91

Rating: 3

Date: a year ago

Review №92

Rating: 5

Date: a year ago

Review №93

Rating: 5

Grilled cheese on sourdough bread and a mango / pineapple drink DELICIOUS

Date: a year ago

Review №94

Rating: 5

Date: a year ago

Review №95

Rating: 2

This location has gone downhill. My caramel iced coffee always has to be tasted before I leave and still be redone lately. Sadly, there isnt much of a choice but to come here, there isnt much Dunkin around.

Date: a year ago

Review №96

Rating: 5

Date: a year ago

Review №97

Rating: 1

How can a coffee shop have both bathrooms out of order? Is this just a way to keep the homeless out? Coffee and toilets go together in the morning. Big fail Dunkin. There are plimbers that work 24 hours

Date: a year ago

Review №98

Rating: 5

The staff here is always very friendly. The wait time is never long. My order is correct every time I go, with one exception, which was quickly corrected. I love their coffee selection. The sizes are generous and prices are great! I pass several other coffee shops to come here. Its well worth the drive! I love that many of the employees know me by name!

Date: a year ago

Review №99

Rating: 5

Fast, very efficient and friendly staff!

Date: a year ago

Review №100

Rating: 5

Date: a year ago

Review №101

Rating: 5

Date: a year ago

Review №102

Rating: 2

Friendly staff but our snacking bacon was ice cold. We couldnt eat it. My iced coffee wasnt very sweet either.

Date: a year ago

Review №103

Rating: 5

Date: a year ago

Review №104

Rating: 5

The employees at this store are always so, so nice! Orders are accurate.

Date: a year ago

Review №105

Rating: 4

Date: a year ago

Review №106

Rating: 5

Date: a year ago

Review №107

Rating: 5

Date: a year ago

Review №108

Rating: 4

Fast & friendly service

Date: a year ago

Review №109

Rating: 5

Really nice people and great coffee

Date: a year ago

Review №110

Rating: 5

Date: a year ago

Review №111

Rating: 5

Everyone is so friendly. This is my go-to morning spot.

Date: a year ago

Review №112

Rating: 1

Every time I come here no matter what time or day the customer service is awful. Management needs to make some changes.

Date: a year ago

Review №113

Rating: 5

Date: a year ago

Review №114

Rating: 4

Date: a year ago

Review №115

Rating: 5

5 stars for the unnamed gentle...person who just answered the phone. They are open today, Thanksgiving day, until 2pm. (YOURE WELCOME )

Date: a year ago

Review №116

Rating: 4

Donuts are good at any time of the day

Date: a year ago

Review №117

Rating: 5

Date: a year ago

Review №118

Rating: 5

Date: a year ago

Review №119

Rating: 5

This location is always so friendly. Very clean and the food was extremely fresh. Parking: Very limited parking out front Wheelchair accessibility: Ramp to door

Date: a year ago

Review №120

Rating: 5

Date: a year ago

Review №121

Rating: 5

I mean.... DUNKIN. I never went because I dont like donuts much and I dont drink coffee. Then I discovered the other breakfast items. Hash browns, the sandwiches, the STUFFED BAGEL BITES. Also great service, they started recognizing me after my second trip. Very friendly and quick, easy stop on my way to work. Ohh, and they have a drive thru!

Date: a year ago

Review №122

Rating: 5

I come to this Dunkin every Saturday morning to get myself an iced coffee and donuts for my kids and it s always a great experience. The drinks are on point and everyone is so nice.

Date: a year ago

Review №123

Rating: 4

Staff is great! Very quick, polite and friendly. Customers, not so much, expect rude, pretentious and slow! Good luck!

Date: a year ago

Review №124

Rating: 5

Date: a year ago

Review №125

Rating: 5

Date: 2 years ago

Review №126

Rating: 5

We ve come to this location multiple times since moving here and each visit is always pleasant . The staff is very friendly and kind plus our donuts and coffee are always yummy THANK YOU

Date: 2 years ago

Review №127

Rating: 5

Date: 2 years ago

Review №128

Rating: 2

Bad customer service, even worse donuts.

Date: 2 years ago

Review №129

Rating: 5

Date: 2 years ago

Review №130

Rating: 5

Date: 2 years ago

Review №131

Rating: 5

I do enjoy Dunkin donuts. Every time I go in this store the service is very good. The donuts are fresh and very tasty. I would certainly recommend this location to anyone looking for a fresh made donuts or breakfast foods.

Date: 2 years ago

Review №132

Rating: 5

Date: 2 years ago

Review №133

Rating: 1

Stood at the counter to order for 4 mins and not one person acknowledged my presence. Left with 2 additional customers waiting behind me.

Date: 2 years ago

Review №134

Rating: 5

Date: 2 years ago

Review №135

Rating: 5

Date: 2 years ago

Review №136

Rating: 5

Great service, great food n drink.

Date: 2 years ago

Review №137

Rating: 5

Date: 2 years ago

Review №138

Rating: 4

By the time we arrived there wasnt much of a selection left. But good nonetheless.

Date: 2 years ago

Review №139

Rating: 5

Date: 2 years ago

Review №140

Rating: 5

I dropped my drink outside and they made me a new one free!

Date: 2 years ago

Review №141

Rating: 5

Amazing. My order is always correct and delicious. Mrs Camille makes my coffee perfect everytime. I definitely love some Dunkins !

Date: 2 years ago

Review №142

Rating: 5

Date: 2 years ago

Review №143

Rating: 2

Super slow, and the guy helping us was some how struggling with the donuts.

Date: 2 years ago

Review №144

Rating: 5

This location has the BEST customer service!

Date: 2 years ago

Review №145

Rating: 5

Date: 2 years ago

Review №146

Rating: 5

I always , love stopping in for some DD. I highly recommend going.

Date: 2 years ago

Review №147

Rating: 3

Date: 2 years ago

Review №148

Rating: 5

I have always had a wonderful experience with this store since being back in Rockwall, Texas. Blake/Blaine (I am sorry I cant remember which one I heard), you are always professional and kind and always remember to add military to my order. You are always happy and positive and have such a great work ethic. Thank you for the support and thank you for such great service. We need more people like you in the work place. Have a fantastic day and see yall again soon!

Date: 2 years ago

Review №149

Rating: 5

Date: 2 years ago

Review №150

Rating: 3

They gave me milk instead of cappuccino, I bought my lunch and they didnt give me napkins and the last time they charged me for 7 dollars and I didnt buy anything because their system was failing and when it worked they had already made the charge and told me that What I ordered was not in stock and since I was in a hurry I told them I wasnt going to order anything but they still charged me and I didnt bring anything so I definitely dont think Ill go back there.

Date: 2 years ago

Review №151

Rating: 1

Place went downhill , beagles are hard as a brick. Donuts arent what they used to be .

Date: 2 years ago

Review №152

Rating: 1

My neighborhood DK needs training!

Date: 2 years ago

Review №153

Rating: 3

Date: 2 years ago

Review №154

Rating: 5

I have been to this location several times since moving here a few months ago. My visits have been both inside the restaurant and the drive thru. Every time I go, there is a lady there and she is so nice and cheery. She is very polite and today, I asked her what her name was. It is Camille and she is a manager. I m not a morning person at all but when she talks to me, she puts a smile on my face. She is a great employee and represents your establishment very well!!!

Date: 2 years ago

Review №155

Rating: 5

Date: 2 years ago

Review №156

Rating: 5

Dunkin always gets my order right. Theyre friendly and courteous. Gotta love Dunkin. Yes, theyre fast food donuts, but when you need a donut fix past 2pm and dont want gas station fare, this is it.

Date: 2 years ago

Review №157

Rating: 5

Date: 2 years ago

Review №158

Rating: 1

I dont to buy donuts very often, and was disappointed that I wasted my money here. I always loved the vanilla cream filled. Ordered 1 dozen including 5 vanilla cream. I was given Bavarian cream and very little filling (less than a teaspoon). Very disappointed! Wont return here. Tried to call, but no answer. No receipt given.

Date: 2 years ago

Review №159

Rating: 4

Date: 2 years ago

Review №160

Rating: 5

Always good, fast and friendly service, and I guess because its in Rockwall!!!! Great city!!!!

Date: 2 years ago

Review №161

Rating: 3

Woman was rude to my wife with a very cruddy attitude because my wife asked about an item they forgot to give her and the woman got very angry about it, food was good tho stuffed croissants is bussin

Date: 2 years ago

Review №162

Rating: 5

The people were super nice, the coffee was excellent, and the donuts were yummy!

Date: 2 years ago

Review №163

Rating: 2

Rarely open indoors. Not too nice about it either. Might as well go to the DPS for this great treat!

Date: 2 years ago

Review №164

Rating: 5

YUMMY DONUTS AS GOOD AS THEY VE ALWAYS BEEN. FRIENDLY CUSTOMER SERVICE AT THIS LOCATION. BEEN HERE TWICE!

Date: 2 years ago

Review №165

Rating: 1

No line, no rush. Kids were expecting a nice chocolate croissant and ended up with this. Really disappointed.

Date: 2 years ago

Review №166

Rating: 4

Good food great staff

Date: 2 years ago

Review №167

Rating: 5

I just went in to use the restroom but I felt like I needed to buy something. Even though Im on a diet I got some donuts. Chocolate with chocolate frosting they were delicious. I should have gotten a couple dozen of them. The girl working there was really nice. I gave her a $5 tip because she had such a great smile.

Date: 2 years ago

Review №168

Rating: 5

Date: 2 years ago

Review №169

Rating: 4

Always love Dunkin but it seems they may be reducing portion size to cut costs. Box of 50 donut holes and some of the holes were more line drops.

Date: 2 years ago

Review №170

Rating: 4

Date: 2 years ago

Review №171

Rating: 5

Delish

Date: 2 years ago

Review №172

Rating: 1

Don t waste your time at this place, they take forever to take your order at drive through even when there are not other cars ahead of you. The food quality is horrible and prices went up crazy not more deals of two for whatever.. customer service is terrible I wonder who are doing the hiring at this places. Overall horrible experience I used to love getting my coffee from this place those days are over.

Date: 2 years ago

Review №173

Rating: 5

Today i went THRU the drive thru and Got coffee, Let me just say, the VIBE OF THE GIRL WORKING THE WINDOW WAS SO AMAZING!!! She def sparked a huge smile and some happy vibes in me and my daughter, and my sister i had on the phn. She literally made our afternoon great!! Thank you!!

Date: 2 years ago

Review №174

Rating: 5

Date: 2 years ago

Review №175

Rating: 5

Date: 2 years ago

Review №176

Rating: 1

Once again lobby was not open at 7:10am. Drive through was open but if you walked there youre out of luck. this is my last time to this location. because my kids always wants to go inside and check if they have any new kind of donuts but Bad luck to kids .i think they should get new management. very sad

Date: 2 years ago

Review №177

Rating: 5

Great service and nice people.

Date: 2 years ago

Review №178

Rating: 5

I Love The Croissants And The Coffee !

Date: 2 years ago

Review №179

Rating: 5

Date: 2 years ago

Review №180

Rating: 5

This is my goto on my way to work. When covid started, they no longer let people in the store, which made sense. Lately though, they have been really inconsistent with it. There have been a few times when I have placed an order ahead and when I arrived there are 20 cars in the drive thru, which is typical for a weekday morning. I would see that another customer was inside the store so I would check to see if the store was open. The store was open and I was able to pick up my order. The other day, I tried it again, ordered ahead, saw someone sitting outside so I tried the door and this time it was locked with the person working inside motioning for me to use the drive through.

Date: 2 years ago

Review №181

Rating: 5

Love Dunkin !

Date: 2 years ago

Review №182

Rating: 4

Date: 2 years ago

Review №183

Rating: 1

Ordered through the app and was told they didn t get the order. So, we re-ordered. Turned out they got our first order and gave us the incomplete orders. We asked for our missing orders and they gave us the wrong items. We just left, seemed like they didn t know or just didn t care

Date: 2 years ago

Review №184

Rating: 1

One of the worst places ever The sesame bagel I got have almost no sesame and and it wasnt baked right I waited 20 minutes in the drive thru to get my order .when I talked to the manager about the bagel she said were trying new bagel mix thats why the sesame doesnt stick on the bagel so (you want it or not ) This is my 3rd bad experience there Ill never go there again

Date: 2 years ago

Review №185

Rating: 1

Despite published hours, lobby was not open at 7am. Drive through was open but if you walked there youre out of luck. Went back in a car and while waiting saw the person working the window touch their face and rub their nose four times. They then proceeded to grab items and place them in the bag for the person in front of me. Will be going back to my local donut station, service is better and faster.

Date: 2 years ago

Review №186

Rating: 1

Made a mobile order and when I got there they started making the order. The 4 coffees that I order just tasted like coffee and milk with no flavor and they forgot to give me items from my order so we had to go back and they remade the drinks. Also the place smells bad. I wont be coming back.

Date: 2 years ago

Review №187

Rating: 4

Date: 2 years ago

Review №188

Rating: 1

The slowest service I have ever experienced!! The past 3 times I ve gone my food is still half frozen so don t know why the service was so slow since it obviously wasn t for cooking my food.

Date: 2 years ago

Review №189

Rating: 1

Very disappointing experience with this location. I placed an order using the app so that I would not have to spend a lot of time waiting. When I got there the doors were locked and there was a sign that said lobby was closed. If that was the case, I wish they would remove that option from the app. I spent about 12 minutes waiting in the drive-through and by the time I got to my food it was already cold.

Date: 2 years ago

Review №190

Rating: 5

Really good coffee

Date: 2 years ago

Review №191

Rating: 1

Is Wednesday 4pm and this location is closed, main doors locked!. See employees inside, ignoring customers coming to the main door...whats up with this?

Date: 2 years ago

Review №192

Rating: 5

Date: 2 years ago

Review №193

Rating: 4

Good service, the donuts and coffees tasted excellent

Date: 2 years ago

Review №194

Rating: 4

Gave me the wrong sandwich. Also, there donuts are shrinking. Before the donuts barely fit in the box. Today you can place 4.5 donuts per row... I guess this is one way of making them healthier....

Date: 3 years ago

Review №195

Rating: 1

Drive thru line takes forever. Whoever manages this location needs to look into opening up the building in the mornings not just the drive thru lines. I left several occasions because the lines are extremely long.

Date: 3 years ago

Review №196

Rating: 5

Date: 3 years ago

Review №197

Rating: 5

Date: 3 years ago

Review №198

Rating: 5

Busy location, get there early or dumb late

Date: 3 years ago

Review №199

Rating: 1

Pulled up at 8:10 and the drive through line was long so I went to go inside and they had the doors locked so you couldn t go inside. No signs on the door or anything stating their lobby is closed, employees just looked at me when I tried to open the door. Took my business elsewhere ..

Date: 3 years ago

Review №200

Rating: 5

Good selection and good service from the staff!

Date: 3 years ago