Urban Crust

1006 E 15th St, Plano, TX 75074, United States

Urban Crust

About the Company

rating: 4.5

Multilevel wood-fired pizzeria in a historic building with a buzzy rooftop ice bar.

Categories

  • Pizza restaurant
  • Bar
  • Italian restaurant
  • Restaurant

Contact Information

Phone: +1 972-509-1400

Website: https://www.urbancrust.com/

Address: 1006 E 15th St, Plano, TX 75074, United States

Working hours
  • Monday: 11 AM–10:30 PM
  • Tuesday: 11 AM–10:30 PM
  • Wednesday: 11 AM–10:30 PM
  • Thursday: 11 AM–11 PM
  • Friday: 11 AM–2 AM
  • Saturday: 11 AM–2 AM
  • Sunday: 11 AM–10:30 PM

Photos

Reviews

Review №1

Rating: 5

Date: a day ago

Review №2

Rating: 2

Went with my best friends for a birthday celebration. Couldn t get the name to our waitress - blonde with pig tails today around 5:30. Sat upstairs- biggest mistake because we ended up with the worst waitress. She till so long too cater to us. No customer service at all and no conversation. Towards the end of giving us our check that s when she got friendly. Sorry - a little too late to earn that tip. Could have gotten more out of us. We really tip well only when our server engages with their customers. Maybe she thought we had no money because we we were young teens - . Never judge Miss Blondy. We could have given you 25-35..% Our mothers taught us well. Your loss. Urban Crust needs to train their staff on how to treat their paying customers no matter what age.

Date: 4 days ago

Review №3

Rating: 5

First time there, 11 of us for a double birthday celebration. The food was excellent especially the pizza! A lot of attractive young women I saw coming out of this place before we went in karma plus I heard this from others. I believe the party is upstairs wherever the bar is second or third floor!

Date: 4 days ago

Review №4

Rating: 2

Usually really like coming here with my lady, last visit was kinda unpleasant. Long wait and un attentive host stand, seemed like a friend of a couple employees was hanging out and they all seemed to be chatting for 10-15 minutes before seating us. Kinda makes me not want to go back but I do really like the food and have had much better experiences in the past, Hopefully just a one off thing.

Date: a week ago

Review №5

Rating: 5

Date: a week ago

Review №6

Rating: 5

Date: a week ago

Review №7

Rating: 5

Food was absolutely amazing! My server Joseph made the experience even better. He was very attentive and gave great suggestions. I would recommend this place! 5 out of 5!!!!

Date: 2 weeks ago

Review №8

Rating: 5

Great staff, better food!

Date: 2 weeks ago

Review №9

Rating: 5

Date: 2 weeks ago

Review №10

Rating: 3

Ask for anyone but JOSEPH. Super slow/piss poor service had to get up multiple times to get my tap and only catered to specific customers. My nephew left his phone when I came back the server downstairs told me how Joseph complained about not getting a tip and he should ve kept the phone. JOSEPH should have better service and make sure that his tables are taken care of and shouldn t think about stealing a 9 year olds phone I usually never have an issue here and have always tipped well so I figured to bring my 9 year old nephew after a day of shopping. Today was the WORST experience I ve had here. I m not sure if it s new management but a female manager came out and COMPLETELY overlooked our table. I m not sure it s the color of my skin or if she just catered to her regulars but she was not the vibe. I would NOT bring a child to the rooftop it was too loud and I m not sure if they have an alcohol cut off but one guy was clearly drunk and belligerent and no one said anything and he kept ordering drinks. I will never eat hear again I will only order out this experience ruined it for me.

Date: 2 weeks ago

Review №11

Rating: 5

Ive already rated this place in the past. Still 5 stars. Highly recommend their Quattro Formaggi with added pepperoni and jalapeños. My wife is a tiramisu connoisseur, and theirs was surprisingly among the best you can get at a local restaurant.

Date: 2 weeks ago

Review №12

Rating: 5

The server was very friendly and informative. Pizza was amazing but the show stealer was the olive tapenade and the bread which was complementary.

Date: 2 weeks ago

Review №13

Rating: 2

I ve gotten takeout pizza twice and both times it has been soggy. Flavor was decent but the texture not so much. The second time it was leaking through the bottom of the box from the moment I picked it up. I know there are lots of good reviews .so maybe it s better in the restaurant?? But i definitely will not order takeout again.

Date: 2 weeks ago

Review №14

Rating: 5

Date: 3 weeks ago

Review №15

Rating: 3

Date: 3 weeks ago

Review №16

Rating: 5

The Amore pizza was awesome and the wine was great! The chocolate cake reminded me of that one scene from Matilda. It was amazing, and there was plenty of leftovers!!

Date: 3 weeks ago

Review №17

Rating: 5

Our first time trying this restaurant. We really enjoyed every aspect of our visit. The food, the service, and the ambience was great. Our server Jaxson was awesome with suggesting some of his favorite menu items. I loved that the staff was so helpful and welcoming. I also liked the decor and the open kitchen concept. You can watch them preparing the pizza, that was fun. We will definitely be back to try more menu items and the rooftop bar located on the 3rd floor of the restaurant. 10/21/2022-We had a nice relaxing evening with great pizza and drinks. The complementary crust and sauces is so delish. I had to bring some home to snack on. Our server Jaquan was very attentive and made sure we were satisfied. The blueberry pie ala mode was yummy. I also advise you to join the wait-list on Yelp and check in with the hostess when you arrive, because they are sooo busy. 12/31/2023- Our pizza was delish as always. Joseph our server had great recommendations and did an awesome job!!! This is really my favorite pizza spot. We also had some leftovers for the following day. 09/07/2024- I had lunch with my family to celebrate my birthday today The service was phenomenal as usual. Great customer service from our waiter.

Date: 3 weeks ago

Review №18

Rating: 5

Love urban crust!!!

Date: 3 weeks ago

Review №19

Rating: 4

Great spot for patio drinks and grub. We had the pepperoni and jalapeño 12inch and the Genova 12 inch. Then we took a stroll through the cute but HoiteeToiteee historic downtown . Food : 4/5

Date: 3 weeks ago

Review №20

Rating: 5

Quick service, great food, friendly service!

Date: a month ago

Review №21

Rating: 5

Still the best pizza in Plano! Blue cheese fries are really good.

Date: a month ago

Review №22

Rating: 5

Still a great ice bar, Ive been stopping there every time in Plano for the last 12 years.

Date: a month ago

Review №23

Rating: 5

This is our Plano place.... Awesome pizza!!! Awesome service!!! Each floor represents a cool vibe. From family atmosphere on floor one to date night cozy vibe on floor two to the sports bar atmosphere on floor three. Cant get enough!!!

Date: a month ago

Review №24

Rating: 5

Really good drinks too.

Date: a month ago

Review №25

Rating: 5

Date: a month ago

Review №26

Rating: 5

This is by far one of our favorite pizza and Italian restaurant in the whole DFW. We love their whole menu, some of the highlights are all their pizzas (my top fav is the Godfather pizza), the steak, the salads, pastas.. pretty much everything on the menu we visit too often and always go back when we dont feel like trying new places.

Date: a month ago

Review №27

Rating: 5

Good pizza

Date: a month ago

Review №28

Rating: 4

Date: a month ago

Review №29

Rating: 5

Date: a month ago

Review №30

Rating: 5

Date: a month ago

Review №31

Rating: 5

Date: a month ago

Review №32

Rating: 5

Date: a month ago

Review №33

Rating: 5

Very nice place

Date: a month ago

Review №34

Rating: 5

Alberto was fantastic today! Come see him for great food and good time!

Date: a month ago

Review №35

Rating: 4

Date: a month ago

Review №36

Rating: 5

Always great.

Date: 2 months ago

Review №37

Rating: 5

Just go here. Dont debate, just go. Pizza is fired fresh, unique flavor combinations, monthly specialty items - I have loved every one I have tried. Starters are also amazing. Love the garlic naan (its free) and various dips and salads are also amazing Other entrees are also excellent - wife enjoys f-bird, steak is mouth watering. Desserts - all good, if you saved room for them. Chocolate cake is dense and delicious. Beverages - always on point. Service has always been great on any visit, with the occasional extra minute or two waiting because they are so busy/popular. The third floor is a great casual space as well. Outdoor area while smaller, has good views, great way to enjoy the evening. Friday night there was a DJ keeping it lively too. Urban Crust is on our list of regular spots to visit. No pics because once I sit down Im lost in my food and conversation. :-) Vegetarian options: Check the menu online to confirm, but several options available. Parking: There are two garages within a 4 minute walk. If youre lucky you can grab street parking even closer. Wheelchair accessibility: Like most places in TX, getting in the door may be tricky. Staff is ready and eager to assist though.

Date: 2 months ago

Review №38

Rating: 5

Had a great time with friends from my old company. Food and drinks were great. Waiters and bartenders were cheerful and a lot of fun. My old boss picked up the tab !!!

Date: 2 months ago

Review №39

Rating: 5

Date: 2 months ago

Review №40

Rating: 5

Date: 2 months ago

Review №41

Rating: 5

The pizza is to die for and the portion is large. Don t fill up on bread too quickly. I wish I would have saved room for dessert. Wow! Check out the ice bar and view from the third floor. Parking: There is a lot next to the establishment.

Date: 2 months ago

Review №42

Rating: 5

We loved all three levels of the restaurant, specifically the rooftop. It is a good view and a great spot to have lunch on a nice day. Their gluten free pizza crust is DELICIOUS. $6 extra, but it tastes very good. They also have dairy free cheese as an option for those with allergies. Vegetarian options: Lots of cheese sauce pastas and meatless pizzas. Dietary restrictions: Gluten free crust and dairy free mozzarella cheese

Date: 2 months ago

Review №43

Rating: 5

If youre thinking about coming here, pull the trigger - thank me later.

Date: 2 months ago

Review №44

Rating: 4

This was my second time eating at Urban Crust. The design and atmosphere of this restaurant are very cool, even though it can be a little tight. The waiter was nice, and the meal was served quickly. The food itself was enjoyable, besides the Carpaccio, which is definitely an acquired taste. Other than that, the food was good and reasonably priced. Kid-friendliness: My 2 year old and 2 month old children were with us, and staff was kind to them.

Date: 2 months ago

Review №45

Rating: 5

Date: 2 months ago

Review №46

Rating: 5

Great rooftop patio. Service is always friendly and professional. Nice selection of pizzas

Date: 2 months ago

Review №47

Rating: 5

Date: 2 months ago

Review №48

Rating: 5

Date: 2 months ago

Review №49

Rating: 5

Date: 2 months ago

Review №50

Rating: 5

Had a great night at Urban Crust. The food is amazing and the staff is great.

Date: 2 months ago

Review №51

Rating: 5

Stellar Service and Delicious Pizza from Urban Crust Mobile Pizza Oven! Weve had the pleasure of welcoming Kali Gwin and Urban Crust Mobile Pizza Oven to our annual company picnic for the past two years, and they never disappoint! Its safe to say were huge fans! From the moment we start the booking process, Kali makes everything a breeze. Choosing a menu and adding customizations is effortless, thanks to her helpful guidance and expertise. Its clear that she genuinely cares about ensuring that every detail is perfect for our event. When the crew arrives on the day of the picnic, theyre nothing short of professional and efficient. They set up quickly and efficiently, wasting no time in getting those delicious pizzas cooking. The steady flow of food ensures that no one is left waiting to savor those mouthwatering flavors, which is always a hit with our team. Urban Crust has quickly become a staple at our company picnics, and its easy to see why. Their delicious pizzas, coupled with their exceptional service, make them an absolute must-have for any event. Thank you, Kali and the Urban Crust team, for consistently exceeding our expectations and making our company picnics unforgettable!

Date: 2 months ago

Review №52

Rating: 3

Ordered black and bleu pizza to-go, then decided once we got there to eat there, well we were told we couldnt do that. Thats not acceptable! More to the storyline, like the very rude hostess, and her inept understanding of how to treat customers as well as not understanding the guidelines set for the restaurant, the server upstairs understood and she was fantastic lower downstairs hostess ,.I didnt catch her name she was Hispanic, thats all i know it was at noon today!

Date: 2 months ago

Review №53

Rating: 5

We love this place for the variety of food and drinks available. Pizza is outstanding and you get little slices of extra crust as an appetizer. My wife had the grilled Cabio fish with vegetables and it was more than she could eat. Gelato is also some of the best we have had. If you play Pokémon GO there are several gyms and stops you can reach while you are sitting at the table. Win win for us.

Date: 2 months ago

Review №54

Rating: 5

Date: 2 months ago

Review №55

Rating: 5

The pizza was fantastic. However the first and second floors were sold out for the whole night. We were told there was seating on the third floor but they werent aware of if they had seats open or not. (They did not, people were just pooling together at the top of the stairs) The elevator was broken, and that lack of accessibility coupled with lack of awareness of the third floors seat available is a concerning combination, especially for those with accessibility needs.

Date: 2 months ago

Review №56

Rating: 5

Food and atmosphere were great. However, our server was not the best. Their bread and sauce is to die for. Pizza 11/10.

Date: 2 months ago

Review №57

Rating: 5

Amazing food and a great atmosphere! The food here is delicious and we enjoyed everything we ate! Their complimentary bread with sauces was so yummy and fresh, and we ordered their crispy calamari and a custom pizza with artichoke, pepperoni, and fresh basil! So divine. The pizza was crispy and thin which is how I love my pizza! Would recommend to anyone who is looking for some great pizza!

Date: 2 months ago

Review №58

Rating: 5

Wow, pizza the way it should be! The crust is what truly makes a pizza and they know how to make it fantastic! Seriously, you wont find better. Soooooooo good! Top notch toppings as well. I can not say enough about the quality of the food here. Service is great as well. I had the make your own and I chose roasted mushrooms, artichoke hearts, and fresh tomatoes. I loved it. They always have a monthly special pizza. Pastas are great also. Definitely worth the trip, you wont regret it.

Date: 2 months ago

Review №59

Rating: 5

Excellent pizza, great vibes and awesome service. Sat up on the third floor with my family for lunch and really enjoyed ourselves. Had a great waitress. Loved our pizzas! We will be back.

Date: 2 months ago

Review №60

Rating: 4

Date: 2 months ago

Review №61

Rating: 5

Great place in the heart of Downtown Plano. Their pizzas are delicious and the crust is cooked to perfection.

Date: 3 months ago

Review №62

Rating: 5

We really enjoyed the roof top dining area on the third floor. It s open air so when the weather is good you have really nice views of the old historic part of downtown Plano. The wife and I were there for lunch on Sunday (9/24)since the temperature was in the low 90 s we expected the roof top to be open and it was. We shared a 12 two topping pizza ($16?) and I had one craft beer ($8) and the wife had one peach sangria ($11). Our bill came to $38.54 before tip. My only complaint was the service was lousy. For some reason after taking our order the waitress never brought us our drinks. I had to go inside and ask some other waitress for our drink order. We finally got our drinks and then the pizza. The pizza was on point but then again the waiter never came back to refill our water. We ended up having three different servers during our short lunch. Not sure what that was all about. Even so the views were wonderful, the pizza and drinks were excellent but service needs some work.

Date: 3 months ago

Review №63

Rating: 5

Best pizza in DFW! Neapolitan-style, little bit like New York style too. Similar but less floppy than Cane Rosso and much high quality ingredients than the cheapo pizza places. Kind of pricey but worth it

Date: 3 months ago

Review №64

Rating: 5

excellent place, service and food.

Date: 3 months ago

Review №65

Rating: 5

I love the Ice bar on the rooftop, but I also come here with friends or family for pizza night outs. The pizzas are good, I personally recommend the Quattro Formaggio. The Plano salad is delicious with fresh artichoke hearts. Staff and service is always kind, friendly and attentive. Whether youre sitting at the bar or at a table, youll be well taken care of. My go to drink is the frozen peach Bellini with a Sangria swirl. The only complaint I could have is that the rooftop patio isnt enclosed and therefore undesirable in heat or in inclement weather. Overall, an excellent spot downtown.

Date: 3 months ago

Review №66

Rating: 2

The food was great and the free pizza bread and dips were an awesome bonus. Unfortunately, we sat at our table for about five minutes before anyone even came over to give us bread. It was another 15 before anyone came by to even ask if we wanted to order anything. There was two people behind the bar and another three waiting tables. For some reason they didnt think to help us.

Date: 3 months ago

Review №67

Rating: 4

Great neighborhood place for a easy nigth and great bar on the roof top - very cool

Date: 3 months ago

Review №68

Rating: 5

Fun place, great pizza!! Little wild and hard to get in but its worth it. Be on time if you call ahead. THey move on to the next one quickly

Date: 3 months ago

Review №69

Rating: 4

Service the service, and even the management are almost comical. I do have a favourite waiter who reminds me of Keanu Reeves, who I just love. But the rest are kind of unbelievable. The food is pretty consistent and good and you can t be us the atmosphere. I mean sitting on a patio above downtown Plano on a Saturday night or whatever kind of hard to beat but then again, it s fairly close to me. I have tried all the salads and they were kind of meh except for Farmers something (??)salad. The chicken dish is delicious although a tad pricey it is very consistent for me and it works with my low-carb diet. The pizzas 90% of the time are great.

Date: 3 months ago

Review №70

Rating: 5

Date: 3 months ago

Review №71

Rating: 5

Date: 3 months ago

Review №72

Rating: 5

Great place for casual gathering.

Date: 3 months ago

Review №73

Rating: 5

Date: 3 months ago

Review №74

Rating: 4

Date: 3 months ago

Review №75

Rating: 5

Had great pizza and apps at the 3rd floor ice bar. Great crew and atmosphere. Highly recommend!

Date: 3 months ago

Review №76

Rating: 5

The food was absolutely amazing and the service was impeccable. Emma was our waitress this time. We are never disappointed!

Date: 3 months ago

Review №77

Rating: 1

I came here Friday night for a nice chill dinner w my boy and we get seated, multiple servers walk past us and look at us and keep walking. Mind you there were about only 4 other tables sat downstairs. They were not busy. A random guy brought us bread but we haven t even been greeted by a server yet to take our drink orders. We sat for about 15 minutes until someone finally came up to us and said, do you guys have a server? And I said no. She took our drink orders and got us waters. We ordered the crispy calamari and it was rubbery and hard to chew. Sauce was good tho. Next day my boyfriend had the worst upset stomach and couldn t get out of bed and was throwing up. Pizza was okay it was soggy and the crust was so thin it would just flop around. We didn t get checked on at all after we got our food. Finally she asked if we needed anything maybe 20 minutes after we got our food, I said the check and she brought it. I would not eat here again. Worst restaurant I ve been to in years

Date: 3 months ago

Review №78

Rating: 5

Great atmosphere, great, and excellent food. We came for Father s Day June 16th around 2pm and sat on the second floor. Our server was spectacular and very attentive. The food was top tier. We d definitely return.

Date: 3 months ago

Review №79

Rating: 5

Date: 3 months ago

Review №80

Rating: 5

Food was amazing and the vibe was

Date: 3 months ago

Review №81

Rating: 5

Date: 3 months ago

Review №82

Rating: 5

Good pizza. I like the bread they bring out with the truffle oil. So good

Date: 3 months ago

Review №83

Rating: 5

This place is one of a kind, multi-floor building with the cutest rooftop bar. The pizza is unmatched, I m a sucker for the Black and Bleu. Drinks are always amazing. Love love love this place.

Date: 3 months ago

Review №84

Rating: 5

Date: 3 months ago

Review №85

Rating: 5

Great little place to relax and eat some good pizza.

Date: 3 months ago

Review №86

Rating: 5

Great selection of pizza cooked in authentic ovens. Service is good. Enjoyed our dinner and will be back! Parking: Sometimes hard to get a parking spot.

Date: 3 months ago

Review №87

Rating: 5

Date: 3 months ago

Review №88

Rating: 5

This was my first visit, and there will be many more. The food is amazing and has a lot of unique flavors. Three floors of awesome.

Date: 3 months ago

Review №89

Rating: 5

Very pleased with the food and service. Definitely going back again.

Date: 3 months ago

Review №90

Rating: 5

Date: 4 months ago

Review №91

Rating: 5

Date: 4 months ago

Review №92

Rating: 5

I love this little independent restaurant. In old town Plano. Everything I ve had here has tasted great. And their tapenade has made lifelong olives-avoider a fan!

Date: 4 months ago

Review №93

Rating: 5

Love this spot. Been going there for years. Pizza is light and fresh and the atmosphere is always on point.

Date: 4 months ago

Review №94

Rating: 5

Great experience! Never disappointed.

Date: 4 months ago

Review №95

Rating: 4

Date: 4 months ago

Review №96

Rating: 3

The atmosphere was great, and the rooftop bar was great. I got a Cesar salad and it was not good, the only good thing we got was the margarita pizza. Our server checked on us maybe once the entire time we were there. I would only order to go and order only the pizza if youre going to check this place out.

Date: 4 months ago

Review №97

Rating: 5

Date: 4 months ago

Review №98

Rating: 4

Date: 4 months ago

Review №99

Rating: 5

Great Italian restaurant, love their pizza pie, pasta dishes are delicious also, wine selections are awesome and reasonably priced Vegetarian options: Great freshly prepared veggies

Date: 4 months ago

Review №100

Rating: 5

Good Food

Date: 4 months ago

Review №101

Rating: 5

They make wood fired pizzas. Loved it.

Date: 4 months ago

Review №102

Rating: 5

I loved pizza here. This kind of pizza that I would eat and I m. Really picky about pizza because my mom is Italian

Date: 4 months ago

Review №103

Rating: 5

Great food and great atmosphere! Skyler was an amazing waitress and very knowledgeable on the menu.

Date: 4 months ago

Review №104

Rating: 5

Date: 4 months ago

Review №105

Rating: 5

Great pizza, very nice environment, nice little 3 story building Wheelchair accessibility: Elevator to get to other floors Food : 5/5 |

Date: 4 months ago

Review №106

Rating: 5

Date: 4 months ago

Review №107

Rating: 5

Date: 4 months ago

Review №108

Rating: 4

Service was great. Food was decent. Wouldn t go out of my way for it, but I would eat there again.

Date: 4 months ago

Review №109

Rating: 5

Date: 4 months ago

Review №110

Rating: 5

Date: 4 months ago

Review №111

Rating: 5

Date: 4 months ago

Review №112

Rating: 5

Moved here from CA and was looking for a good pizza place. We found it! Super yummy and good service.

Date: 4 months ago

Review №113

Rating: 5

Love their pizza! Its delicious, and you never leave hungry!

Date: 4 months ago

Review №114

Rating: 5

Date: 4 months ago

Review №115

Rating: 4

Really good pizza and I loved the crust. The pepperonis were also excellent. Great rooftop patio but it is small so there arent a lot of tables there. Great atmoshpere, I just think that the pasta that I ordered was a little on the salty side. Otherwise, they hand great the cheese on your dishes to taste which my kids loved.

Date: 4 months ago

Review №116

Rating: 5

One of the best pizza spots in Plano, great food and quick service. Originally our wait time on a saturday evening said 1 hour, but we were called minutes after we got on the waitlist. Complimentary bread was given to us which was good, especially with the olive sauce. We got started with Caprese, which tasted wonderful and came very quick. Around 5-10 minutes after our Genova Pizza came, which tasted pretty good, though I would not suggest it if you don t like Arugula.

Date: 4 months ago

Review №117

Rating: 5

The hostesses were friendly and helpful. The three levels are very unique, clean and classy without being fancy. The food was amazing from the pizzas, to the steak, the blue cheese fries..... nothing disappointed. Our server Brett was just amazing. He tolerated our silliness and matched our energy.

Date: 4 months ago

Review №118

Rating: 5

Date: 5 months ago

Review №119

Rating: 4

We ate here on our Dallas vacation. Registration and waiting times must be taken into account. We had to wait 45 minutes. wait. Air on the ground floor a bit tiring. The air was better in the upper area. Food and drinks top. Fresh handcrafted pizza with good ingredients. Drinks and cocktails also good. Service very friendly. Unfortunately we sat in the aisle on the way up. That ruined the atmosphere a bit. If you hadnt had to register and were always able to get a seat straight away, we would have eaten here more often. Here too, price/performance is top

Date: 5 months ago

Review №120

Rating: 5

This place is just fun. The upstairs patio and bar are a great spot on earth. They are making their own gluten-free cauliflower crust and its really delicious. I highly recommend it!

Date: 5 months ago

Review №121

Rating: 4

Date: 5 months ago

Review №122

Rating: 5

Date: 5 months ago

Review №123

Rating: 5

Date: 5 months ago

Review №124

Rating: 5

I will definitely be back.

Date: 5 months ago

Review №125

Rating: 3

Cool looking place. The food had some issues. Service was average. Nothing notable. I tried their blue cheese fries appetizer. I love blue cheese and I love fries. I really wanted to love these, but it was just a bunch of wet fries. No crunch. Appeared to be a butter sauce poured over them with blue cheese sprinkled on top. Thumbs down on this one. I also ordered gluten free pasta in the Pasta Al Forno. The taste was good, but the sauce was oily and appeared to have separated. This was my first time eating here, so I may be mistaken, but when I read quattro formaggi sauce Im expecting something creamy and it definitely wasnt that.

Date: 5 months ago

Review №126

Rating: 5

Went in for a lunch and can t speak a lot about atmosphere, since there were not many folks in there on a week day. Had their signature pasta and it was simply superb, I had it with shrimp .. I would suggest Thai place for any formal dinners and brunch settings .. Parking: Street side and back side parking

Date: 5 months ago

Review №127

Rating: 5

Nice atmosphere, 3 floors, cool decorations friendly staff, delicious food and convenient Vegetarian options: Vegetarian options but no Vegan

Date: 5 months ago

Review №128

Rating: 3

Date: 5 months ago

Review №129

Rating: 4

Date: 5 months ago

Review №130

Rating: 5

Excellent stone baked pizza!

Date: 5 months ago

Review №131

Rating: 4

Great atmosphere and amazing vibe of the place. Great for a date night.

Date: 5 months ago

Review №132

Rating: 5

Date: 5 months ago

Review №133

Rating: 5

Rooftop bar for the Eclipse, sponsored by Riverchase Financial. Way to go guys! I ll be back.

Date: 5 months ago

Review №134

Rating: 5

Date: 5 months ago

Review №135

Rating: 5

Pizza was absolutely delicious and service was solid from beginning to end of the meal. Will definitely be back.

Date: 5 months ago

Review №136

Rating: 5

Some of the best pizza I ve ever had. Been here on 3 occasions and tried a different pie each time. 10/10 pizza. Great charring and dough has an incredible consistency. It shows that they really care. Photographed here is an empty box of Tiramisu. Truly the best I ever had. I know they say seeing is believing but, trust me, the lack of tiramisu in the box is all the proof you need. They also gave my son dough to play with to keep him occupied. Incredible service. Kid-friendliness: They gave our son dough to play with which helped keep him calm and occupied while we ate!

Date: 5 months ago

Review №137

Rating: 3

The pizza crust bread with tomato salsa and olive tapenade is delicious. But the pizza is just so so. We ordered a pepperoni and olives and the urban amoire. It was too sweet. The pepperoni had very little flavor. My grandson said this was caring the best pizza he had ever had! My daughter ordered the chicken. It was the best item! Very moist with a lemon butter and steamed veggies. Not a pizza we will crave to have again.

Date: 5 months ago

Review №138

Rating: 1

Pizza was freezing cold and ate it and made me throw up

Date: 5 months ago

Review №139

Rating: 5

Date: 5 months ago

Review №140

Rating: 5

Date: 6 months ago

Review №141

Rating: 5

Date: 6 months ago

Review №142

Rating: 5

Date: 6 months ago

Review №143

Rating: 5

Date: 6 months ago

Review №144

Rating: 5

Date: 6 months ago

Review №145

Rating: 5

Food was amazing! Our server Makayla made great recommendations which inspired me to try something new.

Date: 6 months ago

Review №146

Rating: 5

Date: 6 months ago

Review №147

Rating: 5

Date: 6 months ago

Review №148

Rating: 5

Awesome place. Amazin Doughnuts.

Date: 6 months ago

Review №149

Rating: 5

Fantastic food, service, you name it! Pizzas were delicious and the carpacio was out if this world! Sitting is nicer in ground and 2nd floor, top floor looks like a fast food place at a mal... doesnt matxh at all the rest of the restaurant. The top floor also has a bar and a nice terrace with beautiful views. Brett our waiter took really good care of us! Thanks for making my birthday special!

Date: 6 months ago

Review №150

Rating: 1

Pizza was great. We were celebrating a birthday, and brought a cake. They then proceeded to charge everyone eating a $2 fee, without informing anyone in the party. Good food, but that s a shady practice in my opinion.

Date: 6 months ago

Review №151

Rating: 5

Date: 6 months ago

Review №152

Rating: 5

Absolutely delicious pizza! Worst try! Cozy atmosphere and great design

Date: 6 months ago

Review №153

Rating: 5

I havent been in person yet, but my wife and I recently had them cater our wedding in Grapevine (via a mobile oven), and everything was amazing. They were easy to work with from start to finish, and the food was nothing short of absolutely delicious. Great crust is hard to come by, and this place has it. Even the desserts were incredible, including the most delicious strawberry cake.

Date: 6 months ago

Review №154

Rating: 5

The pizza and pasta are excellent. Ingredients are super fresh! Highly recommend.

Date: 6 months ago

Review №155

Rating: 5

Im wait 20 min

Date: 6 months ago

Review №156

Rating: 5

Decided to stop and grab a quick lunch today and we will absolutely be back. Service was top notch Ibukun was a wonderful server and took great care of us. This was probably the best pizza I have ever had. So glad we came in.

Date: 6 months ago

Review №157

Rating: 4

Great urban atmosphere! Had a $3.14 Pi day pizza and a wonderful chopped salad. The service was great. Fun time!

Date: 6 months ago

Review №158

Rating: 5

Always a great experience here! Food is fantastic and service is great. Were here for brunch all the time on Sundays and everything so good. We have had Valentina as our waitress several times and she is always wonderful and one of our favorites

Date: 6 months ago

Review №159

Rating: 5

Date: 6 months ago

Review №160

Rating: 5

Beyond expectations! Skyler is amazing!

Date: 6 months ago

Review №161

Rating: 5

Date: 6 months ago

Review №162

Rating: 4

Date: 7 months ago

Review №163

Rating: 4

Date: 7 months ago

Review №164

Rating: 5

We spent the day walking around downtown Plano, and we stopped in for lunch at Urban Crust. This was our first time here, we set up on the rooftop since it was a beautiful day outside. The service of the servers was fast and friendly. They have a variety of different menu choices, the brick over bread with the olive tapenade is absolutely amazing. I had the Caprese salad and the blue cheese fries. All were very good.

Date: 7 months ago

Review №165

Rating: 5

Great food, fun staff & positive vibes!

Date: 7 months ago

Review №166

Rating: 5

If youre looking for a romantic spot, family gathering, or just to meet up with friends, look no further. The staff is extremely friendly and the manager Derrick was outstanding. He made sure we had a great time and made sure our food was to our liking. Thanks for a wonderful time. Highly recommend anytime to stop by and check it!

Date: 7 months ago

Review №167

Rating: 5

This place has some great lunch specials that are served quickly and fresh. They also have a variety of pizzas, pastas, salads and desserts. You cant go wrong with any of the pizzas and a must try are the Blue Cheese fries.

Date: 7 months ago

Review №168

Rating: 4

Date: 7 months ago

Review №169

Rating: 5

Great vibe, good service. Alex recommended the strawberry gelato which was really good

Date: 7 months ago

Review №170

Rating: 5

Our waitress Skyler was very patient and understanding with one of our messy eaters, and made sure we had extra napkins. Best service I have received in a long time.

Date: 7 months ago

Review №171

Rating: 5

We had such a great evening! Our food was excellent, especially the F-Chicken I ordered. We were all impressed by the amazing service fom our waitress Skylar. I will definitely be returning as soon as possible.

Date: 7 months ago

Review №172

Rating: 5

Go see Alex for.great service

Date: 7 months ago

Review №173

Rating: 5

Skyler was the sweetest ever! Came with a larger group of friends and she never rushed us, gave us our time to order and just vibe together. I didn t like one of my drinks but she made me feel completely comfortable about ordering something else. Thank you Skyler!! 10/10 service

Date: 7 months ago

Review №174

Rating: 5

Skylar was awesome! Good service, good food!

Date: 7 months ago

Review №175

Rating: 5

Skyler ate it up and was so so nice!

Date: 7 months ago

Review №176

Rating: 5

We always love coming to Urban Crust when we come through Plano! Best food!!! We loved having Joseph as our server! He made us feel right at home and took care of us so well!!! Thank you, Joseph and thank you Urban Crust!! We will be back!!

Date: 7 months ago

Review №177

Rating: 5

Date: 7 months ago

Review №178

Rating: 5

Date: 7 months ago

Review №179

Rating: 5

I am always more than satisfied with my visits here. Amazing food (big fan of Sheas Eastside and the Prime steak) great wait staff (s/o to Valentina for being such a wonderful server and always being great with remembering our usual carpaccio, Dr pepper & lemonade, and a pizza order) and a pretty comfortable atmosphere. The ONLY thing that isnt great about this place is that one booth on the 2nd floor (right when you come up the stairs on the right) is the worst to be seated out because you sink so far down the table is at your neck practically everywhere else is great comfortable seating except for tht one booth Wheelchair accessibility: Not accessible via wheelchair, very small entrance, small space to walk between table, most seating located upstairs, bathroom upstairs only

Date: 7 months ago

Review №180

Rating: 5

Date: 7 months ago

Review №181

Rating: 4

Date: 7 months ago

Review №182

Rating: 5

Date: 7 months ago

Review №183

Rating: 5

Came here with co-workers on our lunch break. We all ordered the steak and mashed potatoes. Steak was overcooked, but flavorful. Blue cheese butter concoction on top was excellent, and complimented the mashed potatoes nicely. Our waiter was excellent and offered to have new steaks brought out but we were not about to waste any! The rooftop view was nice. We will definitely be back!

Date: 7 months ago

Review №184

Rating: 5

Kailee gave amazing service, especially since I have food allergies that required extra work on her part. She was super kind about it and I greatly appreciate her kindness and will be back.

Date: 7 months ago

Review №185

Rating: 5

Went last night and our server Jack was amazing. Definitely made our night

Date: 7 months ago

Review №186

Rating: 5

Our service with Brett was great I am a pizza snob the pizza here was outstanding

Date: 7 months ago

Review №187

Rating: 5

Date: 7 months ago

Review №188

Rating: 5

Food and service are always excellent. One of my favorite restaurants in Plano.

Date: 7 months ago

Review №189

Rating: 5

Urban Crust in Plano never disappoints. The food was great like always! Our server Kai was attentive, friendly, and knowledgeable. I highly recommend this place for some good pizza!

Date: 7 months ago

Review №190

Rating: 4

Two great .. shared with a good friend. Attentive staff and very pleasant evening. Parking: 3 hour limit on the street.

Date: 7 months ago

Review №191

Rating: 5

This was our second time coming here and it would not have been nearly as wonderful of an experience without Makayla s amazing service! Shout out to her!

Date: 7 months ago

Review №192

Rating: 5

Always love the food and Angelo is top notch!! Friendly, attentive, and accommodating!

Date: 7 months ago

Review №193

Rating: 4

Good pizza and pasta, really good salad though. Great location and decor. Tipping options on a terminal are a bit of a shocker 20% | 25% | 30%. Parking: Round the corner youll find a parking garage or open lot.

Date: 7 months ago

Review №194

Rating: 5

AAA*** for Kailee B

Date: 7 months ago

Review №195

Rating: 5

Date: 7 months ago

Review №196

Rating: 5

KAI IS THE BEST SERVER IVE EVER HAD. I love this place and so I come often but I don t think I ve ever had a nicer, charismatic server who made sure we had everything we needed and also had a fantastic time :) food was fire too. 100/10 in all areas

Date: 7 months ago

Review №197

Rating: 5

The food was amazing, but Valentino made it even better!

Date: 7 months ago

Review №198

Rating: 5

Excellent pizza and drinks!

Date: 7 months ago

Review №199

Rating: 4

Date: 7 months ago

Review №200

Rating: 5

I heard great things about this place, so I decided to come out on a Monday night. Ill keep it short but I had an amazing experience here! The interior design of each floor are very intricate, the pizza and free bread are delicious, and the service was amazing! They definitely do not skimp on the toppings much to my surprise. I usually get pizza in Dallas, so sadly Im used to barely getting any toppings lol. Joseph (our server) was the best! He was very accomodating and checked on our table pretty frequently. He was a really cool and chill guy that our table enjoyed talking to. I would definitely recommend giving this place a try, and I will be sure to stop by again when Im in the area! :)

Date: 7 months ago