Steak 'n Shake

Review №1

Rating: 5

Date: 2 days ago

Review №2

Rating: 5

The best onion rings every time. I come back for all the shakes too. And a great burger when I m hungry.

Date: 3 days ago

Review №3

Rating: 5

Make it fresh to order!!! Burgers are great!!

Date: a week ago

Review №4

Rating: 1

terrible customer service, honestly some of the worst out there. you ll order and then they ll forget you ordered like 5 min later and have to reorder. they won t even tell you your foods ready they just make it and keep it in the back until you ask for it (despite them telling you they ll call your number). thank god this isn t the only steak n shake!! that s the only silver lining

Date: a week ago

Review №5

Rating: 5

Great food and beverage options!!!

Date: 2 weeks ago

Review №6

Rating: 1

Ordered a large fry. Got a a medium in a large container

Date: 3 weeks ago

Review №7

Rating: 3

Its allright. The staff is always cool but the floors are always sticky. The fountain drinks are scanned by QR code which is weird.

Date: 3 weeks ago

Review №8

Rating: 5

Date: a month ago

Review №9

Rating: 5

Date: a month ago

Review №10

Rating: 1

Was extremely excited when we came across this location. (There are no more in our area) First we were not greeted the lady just pointed at the order screen. I told her no, we would like a table and menu. She said no, and just pointed to the screen. Didnt matter that we were planning on paying cash. I have a food allergy so needed a detailed ingredients list, she again just pointed to the screen.. after myself and my husband both checked, nope what we needed was not there. at this point she went and got the MOD. The Mod definitely was not pleasant about coming to assist. who again just pointed to the same screen. I explained that no, I have an allergy and need a detailed ingredient info, she stomps off and comes back even more unpleasant with a red binder, here! Yes this was finely what I needed, to see that it was 4 years old. With the explosion of use of Rosemary (often even as a preservative) over the last 2 years that old of a list very well could have landed me in the hospital. So thank you horrible staff for preventing me and my family from giving your establishment any of our business. Dietary restrictions: Was 100% non dietary restrictions friendly, we had to leave and take our business elsewhere instead of ordering our lunch

Date: a month ago

Review №11

Rating: 4

I ate lunch there. Meal deal. Food good. Atmosphere good. Lunch crowd time. Was disappointed that I tried to do the survey on my receipt only to be told the receipt (just got at lunch) was over 7 days old so ...no free shake after 4pm

Date: a month ago

Review №12

Rating: 5

Date: a month ago

Review №13

Rating: 1

More than once IVE seen them touch food with their bare hands. Thats disgusting. My last visit was MY LAST VISIT.

Date: a month ago

Review №14

Rating: 3

*update. The drive through is the way to go. The drive through person Ive seen a couple of times makes me smile every time, and that is why I will come back.

Date: a month ago

Review №15

Rating: 2

Went to the drive through this evening. Ordered three shakes and only got two. When it was pointed out to the staff member, the person said it was 3 minutes before closing and refused at 11:43pm ( more than 15 min before closing).

Date: a month ago

Review №16

Rating: 3

Oh dear, what a disappointment. Self service kiosks only, QR code for a soda. Add 50 cents for previously free burger sauce. And then check out asked for a tip! Wrong approach Steak & Shake.

Date: a month ago

Review №17

Rating: 5

Really rich steak burger

Date: a month ago

Review №18

Rating: 1

Food still tastes the same but everything is now disposable. No more waitress and runners it is a shadow of its former self. No free refills cause they have the qr code crap you gotta scan and you better hope you fill your cup up or else thats it you dont get another chance. Just go to Culvers or Freddys

Date: a month ago

Review №19

Rating: 5

When I tell you thanks for sealing the bags just need to secure lead . Best presentation. Cheaper go in $33 for 3 people vs $20bucks delivery for 1 person

Date: a month ago

Review №20

Rating: 1

This used to be one of my fav fast-food burger joints. The quality + fresheness of the food have gone down tremendously! I literally ordered my food right before I walked in to ensure freshness, and I still received it lukewarm. I did not enjoy it at all. Thats what I get for trying to use up some old reward money that had been sitting for well over a yr. For a good fast-food burger, Ill stick with Wulf Burger.

Date: a month ago

Review №21

Rating: 5

Fresh food and faster service!!!!

Date: 2 months ago

Review №22

Rating: 1

Drive thru closed. Asked to come inside. Entire staff was a manager and 1 young female. 1 out of 4 kiosks were working. No greeting from staff just 3 feet away. Manager and female working on large UberEats order. 2 guests leave because of payment situations. Waited 15 mins. No food. Went back to counter, manager ignored me. Receipts do not print QR codes for access to the automatic drink fountain. Manager asked for my order number. 103. Manager delivered the wrong burger. I have a bite and realize it was wrong order. He corrects it but gives me raw onion instead of sautéed onion. $13 burger. I tell him the onions were ordered sautéed. He angrily puts a cash refund of my order on the counter with no other explanation. This place is a train wreck, avoid it.

Date: 2 months ago

Review №23

Rating: 1

Horrible customer service. It took way to long to get food and customers other than me were upset. Whatever happened to being hospitable to guests and saying hi to customers???

Date: 2 months ago

Review №24

Rating: 1

my family and i came here tuesday july 30th. after dining in i realized i misplaced my wallet. i stopped another group that was there and they stated they had turned it in. when i asked the manager gustavo for the wallet they turned in (a bright pink wallet with over $700 & several debit/credit cards, my id and a contact card containing my phone number, email & home address) he stated he gave it to the girl. (?) i asked if he had bothered to check the ID of who he was giving it to or even check the ID inside the wallet. he basically shrugged his shoulders and didn t have much else to say. his cook was more inclined to help while i was filing the report with the police officer. i have worked in the service industry for 8+ years and anyone knows, especially if you re a manager, you should verify who you re handing over personal items such as cards & wallets etc. had anyone bothered to take the simple step of verifying any information or even bothered to look at the ID and look around the store that had 3 different customers you would ve been able to easily identify that it belonged to me. now 3 hours later and we have had several fraudulent charges for over several hundred dollars & have spent 2 hours filing a police report. the manager of the location also couldn t provide camera footage to the officer that was taking a report. so not only did they aide someone to steal from me, he did not show one ounce of remorse or empathy for the situation. finally to top it all off, while trying to locate a phone number for corporate the number states it is no longer in service & to use the website to submit feedback so i m not even able to voice my concerns to an actual person.

Date: 2 months ago

Review №25

Rating: 3

Steak n Shake is a mixed bag for me. The food is usually never great, and while some of the shakes can be good, its a rare occurrence. The restaurant itself has the most foul odor, which is off-putting. However, the guy who works the drive-thru is super cool and definitely makes it worth coming here. Unfortunately, the drive-thru speaker is the worst Ive ever encountered so bad that it just makes you want to leave. The restaurant is kind of clean, but with all that being said, its a solid 3-star experience.

Date: 2 months ago

Review №26

Rating: 2

Update: no one greets or even acknowledges customers. There are 2, maybe 3 staff total working the kitchen. Its hard to get their attention if you need anything, and orders take a while. Tables are not clean. Food and milkshakes taste good, though. Service has gone downhill. Fully automated ordering system nowadays, no server at your table or counter service at all. Came in on a weekday at 5:30, I saw one employee in the whole place working the grill. I had not been to Steak n Shake since 2019, so I was not aware of the new system in place. Employee was rude when I stood there wondering where my server was, then explained the kiosk in an exasperated tone. The garlic steakburger and fries were very good and all the tables were clean, though I did not like that I had to ask where my shake was that I ordered, as it did not come out with my food. Ice cream tasted a bit weird. Doesnt feel like much of a restaurant when you have to get everything yourself and try to catch the one employees attention when you need something. Great location for students, near UT Dallas, but terrible service. Vegetarian options: No Kid-friendliness: Kids menu and ice cream Wheelchair accessibility: Yes

Date: 2 months ago

Review №27

Rating: 3

First time in a long time and the toppings I asked for in my burger was missing /: Whoever is taking orders messed my order up. I can tell the burger would have been good had it been made with the toppings I asked for. And I got their chilli Mac for the first time . Is it supposed to be sour ? I would not get this item again

Date: 2 months ago

Review №28

Rating: 5

The food and service is good.

Date: 2 months ago

Review №29

Rating: 3

Apparently they no longer serve people in real glasses. Or give out the fun hats to kids. But the food is about the same. Food

Date: 2 months ago

Review №30

Rating: 5

Date: 2 months ago

Review №31

Rating: 4

This place makes good burgers, and fries. Shakes are eh

Date: 2 months ago

Review №32

Rating: 3

There s a reason so many are closing down. Mid food . Mid everything

Date: 2 months ago

Review №33

Rating: 4

The food and the service were great. The drive-thru is not open though. It looks like they just opened because even though the parking area doesnt look freshly painted.

Date: 2 months ago

Review №34

Rating: 1

Employee working the drive thru needs to speak clearly into the mic and enunciate. Upon pulling up, I sat for several minutes with no engagement from staff. Decided to drive off. Also why are there two random cans of Hormel chili in the drive thru window. Gross!

Date: 2 months ago

Review №35

Rating: 4

Date: 3 months ago

Review №36

Rating: 5

Loved their burgers, they serve thin fries, my milkshake tasted great aswell. Overall awesome place for late night burger. Would come back I got the garlic burger one, i highly recommend

Date: 3 months ago

Review №37

Rating: 5

Date: 3 months ago

Review №38

Rating: 3

Date: 3 months ago

Review №39

Rating: 2

The smell of oil smoke is very strong and it is very uncomfortable to use inside. The beverage machine requires a barcode to be swiped before it will dispense drinks. It should be a new device and many locals do not know how to use it.

Date: 3 months ago

Review №40

Rating: 1

Date: 4 months ago

Review №41

Rating: 5

great food quick service overall good experience.

Date: 4 months ago

Review №42

Rating: 4

My kids like this place, especially after they ditched slow serving waiters and self-serving is much faster

Date: 4 months ago

Review №43

Rating: 3

I have not been to Steak n Shake for a long time due to none where I live. When I went today for lunch, I was disappointed. Steak n Shake has lost their way. They have changed their food which I feel was a mistake. The Steak burger was OK however they have changed their pickles, which are terrible. I also had the chili five way, which was made differently than their traditional way. There was no meat, and the signature ketchup on top has been changed to a brown sauce with everything mixed together.

Date: 5 months ago

Review №44

Rating: 1

No one spoke English and it was a kiosk that you ordered from!! Very impersonal will not eat at another place like this.

Date: 5 months ago

Review №45

Rating: 5

Burger and Nutella milkshake was delicious!

Date: 5 months ago

Review №46

Rating: 5

Date: 6 months ago

Review №47

Rating: 4

Drive-through. Two hamburgers and one french fries. Kids soda. Food came out rapidly and was hot and fresh. The order was correct. Quality was as expected. Wasn t terribly impressed or unimpressed. We enjoyed our meal. French fries are totally unimpressive, but they re also not bad.they re little stick fries. Catchup was plentiful.

Date: 6 months ago

Review №48

Rating: 1

Horrible horrible service

Date: 6 months ago

Review №49

Rating: 2

Date: 6 months ago

Review №50

Rating: 1

Horrible experience. Rude workers.

Date: 6 months ago

Review №51

Rating: 5

Date: 6 months ago

Review №52

Rating: 4

Very underrated. Great value and burgers are GREAT!!!

Date: 6 months ago

Review №53

Rating: 5

Date: 6 months ago

Review №54

Rating: 5

Date: 6 months ago

Review №55

Rating: 4

Date: 6 months ago

Review №56

Rating: 1

The milkshake had ice in it. Ice. Its the culinary equivalent of watering the wine. And the flavor reflects it. It tastes *watered down*. Flavorless fries. They were logs of potato scented texture with no content. Adding salt didnt even help. Ketchup didnt help. Not a single person spoke to me. When I reached out to them to ask a question, they still didnt speak to me. Just nodded. No smile or light or spark in their eyes. Nothing. Burgers were bad. Just bad. Even if you broke the ingredients down to piece by piece, it was bad. The tables were dirty and slightly sticky. I didnt go to the restroom, but the vibe I got did not encourage me to even take a look. I just wanted to leave.

Date: 6 months ago

Review №57

Rating: 5

Date: 6 months ago

Review №58

Rating: 4

Its been a while since weve been back to Steak n Shake. I think we laat were at this one in 2020 just before COVID. So we didnt know about the kiosks to order and using the barcode on your receipt to unlock the soda machine dispenser. (We actually ordered bottled water, but we learned of this when other customers were trying to get their sodas). Our food was tasty and fine, but they no longer have the burger with a fried egg on it which is why my daughter wanted to go there this time. It was a favorite when she was in college nearby. We did miss the interaction of wait staff that they had before. Its just, different. Many restaurant chains are adopting this style of kiosk and minimal interaction. We just didnt know it had happened there, too.

Date: 6 months ago

Review №59

Rating: 3

Kind of a sad little Steak n Shake. Kiosk order only..little, to no human interaction. Steak n Shake used to be about human interaction, great customer service. Just a boring little burger shop to go to. Only 1 drink size. Id like a bigger drink please.

Date: 7 months ago

Review №60

Rating: 5

Very good and fresh burgers and fries. The Man at the register was exceptionally friendly.

Date: 7 months ago

Review №61

Rating: 3

A decent spot to get some quick cheap food especially if you are a UTD student. Honestly the workers aren t all that friendly but they don t really need to be as long as they re not mean, so at the end of the day it doesn t matter. The food is alright, what really matters is how much food you are getting, which is a lot for what you pay for. Overall, good quick spot for good value.

Date: 7 months ago

Review №62

Rating: 2

We decided to give them a shot again. They have kiosks now so we dont have to interact much with rude employees. Prices have gone up a lot. The food was ok, but both ketchup dispensers were empty and had gross clots of ketchup hanging from the nozzle - the whole condiment area was a mess and looked like it hadnt been cleaned all day. The food took over twenty minutes from paying to when it was done.

Date: 7 months ago

Review №63

Rating: 3

Steak n Shake was once a great place to get a burger and shake. Now, there are few locations open. However, the food and shakes are still great if you enjoy the old-fashioned thin burgers and big, thick shakes.

Date: 7 months ago

Review №64

Rating: 3

Date: 7 months ago

Review №65

Rating: 3

Date: 7 months ago

Review №66

Rating: 1

Customer service great but food was disgusting and yea will not go back

Date: 8 months ago

Review №67

Rating: 5

Date: 8 months ago

Review №68

Rating: 5

Date: 8 months ago

Review №69

Rating: 5

Steak burger with 3 patties and KitKat shake really hit the spot at 11 pm.

Date: 8 months ago

Review №70

Rating: 1

Received a free shake for doing a survey when I went to the Frisco location a week ago. I came to this location today because it was closer to my home, to redeem the free shake and there was a foreign older man taking orders, apparently my code was not working for which I later realized myself, it could only be redeemed after 4 pm which I didn t know. He was very rude and accused me of being there before and redeemed it since it would not work. He said he would give it to me this time but then said all of these other rude things to me and told me next time not to do it. I politely told him, I have no reason to lie to get a free shake. It is never that serious! I will not be coming to this location again.

Date: 8 months ago

Review №71

Rating: 1

The shake was nasty (had a weird taste) and burger was unseasoned and cold... Fries needed salt... Ive had McDonalds better sadly.. theres a reason Whataburgers line is wrapped around the building and you never see anyone here at steak n fake

Date: 8 months ago

Review №72

Rating: 3

Date: 8 months ago

Review №73

Rating: 5

Good

Date: 9 months ago

Review №74

Rating: 5

Excellent burgers and the shakes are delicious.

Date: 9 months ago

Review №75

Rating: 4

Date: 9 months ago

Review №76

Rating: 1

Terrible greasy bun and cold fries .

Date: 9 months ago

Review №77

Rating: 5

Date: 9 months ago

Review №78

Rating: 5

Date: 9 months ago

Review №79

Rating: 5

The service was great!, the food is delicious!

Date: 9 months ago

Review №80

Rating: 5

Food was hot and freshly cooked all the items were great Kid-friendliness: Many kids meal options and not expensive Food : 5/5 |

Date: 9 months ago

Review №81

Rating: 5

Date: 10 months ago

Review №82

Rating: 4

Date: 10 months ago

Review №83

Rating: 5

Great place and excellent staff. This crew works hard to get customers set and on their way. If anyone needs a job, apply here because they need the help, and youll be joining a great team. Food

Date: 10 months ago

Review №84

Rating: 5

Date: 10 months ago

Review №85

Rating: 5

Cook is cooking today, Best burger there EVER!!! Plano location

Date: 10 months ago

Review №86

Rating: 1

This place Sucks! On 2 occasions they have missed up my order. Dont go there beware! Food

Date: 10 months ago

Review №87

Rating: 5

Cleanest steak n shake. the employees take pride in their jobs. Food always tastes fresh.

Date: 10 months ago

Review №88

Rating: 5

Date: 10 months ago

Review №89

Rating: 1

This is a very unprofessional and lazy Steak n Shake , they stood around stirring at us like Yall Sure Yall Want To Eat Here, We Dont Sell No Soul Food Here all jokes aside the staff made me and my wife feel extremely uncomfortable, I use to manage Steak n Shakes , never felt so unwanted in my life, thats saying a lot, Im a Black Member of the NRA , seriously

Date: 11 months ago

Review №90

Rating: 4

food is Meh ok

Date: 11 months ago

Review №91

Rating: 1

Didnt get to eat , walked in everyone paused and stirred, not the Steak n Shakes Im used to, so I will just have to live off the memories , if they dont greet , I wont eat there, especially the in sight must be right Steak n Shakes brand

Date: 11 months ago

Review №92

Rating: 1

Racist employees

Date: 11 months ago

Review №93

Rating: 3

Date: 11 months ago

Review №94

Rating: 4

Its a steak n shake. This one has decent service.

Date: 11 months ago

Review №95

Rating: 5

This Store in particular is one of my favorite places to eat. Yes I go to the drive through as well. The staff is more than ok they are fantastic, friendly, fast!!!! Their food as with all of the Steak N Shakes hit the mark..this one may be better than most!!! You really need to try it to appreciate it!

Date: 11 months ago

Review №96

Rating: 4

Date: 11 months ago

Review №97

Rating: 5

Love love love this place always has fresh food and delicious fries

Date: 11 months ago

Review №98

Rating: 5

Good and delicious food served with courtesy. Friendly people ! Parking: Theres a large Walmart packing space to accommodate many as many as possible! Food : 5/5 |

Date: 11 months ago

Review №99

Rating: 4

Food is always good and fresh. The dining room needed some attention but was not too bad.

Date: 11 months ago

Review №100

Rating: 4

This Steak n Shake is an Interesting mix to me. The food is good. Fresh. Hot. Made to order. Burgers, fries, and shakes, of course. Their shakes are delicious and the food is really tasty. But, every time we eat here, the place is like a ghost town. The store has moved to an ordering system- you touch a screen to place your order. No human interaction. Maybe that s why? It is less welcoming when you arrive and no one greets you ahh, the modern world.

Date: a year ago

Review №101

Rating: 4

Date: a year ago

Review №102

Rating: 5

Date: a year ago

Review №103

Rating: 4

Date: a year ago

Review №104

Rating: 4

Date: a year ago

Review №105

Rating: 5

Date: a year ago

Review №106

Rating: 5

Date: a year ago

Review №107

Rating: 4

Not used to the self ordering. But honestly the wait staff was usually the worst part of most steak and shake. So it made it more relaxing for us.

Date: a year ago

Review №108

Rating: 4

Date: a year ago

Review №109

Rating: 5

Food was great service was fast and happy it is still open !!

Date: a year ago

Review №110

Rating: 5

Date: a year ago

Review №111

Rating: 4

Pricier than I remember it being but still stupidly cheap compared to other restaurants. I spent around $12 for a oreo shake, double garlic, and small fries which I think is a decent deal for that amount of food. Garlic burger was a bit too salty for me so Ill probably go with the normal one next time. Taking one star off due to the lack of healthy options. This is the kind of place you can eat at once every couple months at 2am when you are craving some pure lard, but theres not a lot here that I would feel good about eating more often than that. Just so many calories in everything. Regardless the food tastes good, its cheap, and I prefer ordering with a tablet.

Date: a year ago

Review №112

Rating: 3

Date: a year ago

Review №113

Rating: 5

Great food, fast service, and no complaints

Date: a year ago

Review №114

Rating: 1

The food was over cook and the shakes were nasty, I spect for tomorrow to sick, I will never come again

Date: a year ago

Review №115

Rating: 5

Date: a year ago

Review №116

Rating: 4

Fries could use a little more salt, burgers are amazing. Inside and service are pretty good too. Parking: Its in a very convenient location, next to Walmart, banks, and other restaurants

Date: a year ago

Review №117

Rating: 5

Date: a year ago

Review №118

Rating: 5

Food and service is great, only issue is the entryway smells really bad.

Date: a year ago

Review №119

Rating: 5

Delicious, delicious, delicious. Hamburger and fries were on point and hit the spot. The shake was alright, I wish you could mix and match at least two shake options, example strawberry and birthday cake or chocolate and Oreo cookies.

Date: a year ago

Review №120

Rating: 1

The customer service was really trash. We requested to have our table cleaned and the manager said he s busy lol crazy but he wasn t doing anything just making shakes.

Date: a year ago

Review №121

Rating: 5

First time trying this place and love it.

Date: a year ago

Review №122

Rating: 5

Date: a year ago

Review №123

Rating: 5

They dont by to take your order; you place it yourself at a kiosk.

Date: a year ago

Review №124

Rating: 4

Date: a year ago

Review №125

Rating: 5

Date: a year ago

Review №126

Rating: 5

Date: a year ago

Review №127

Rating: 4

Date: a year ago

Review №128

Rating: 5

Always love Steak n Shake Parking: 40+ parking spots Wheelchair accessibility: Has wheelchair ramps

Date: a year ago

Review №129

Rating: 5

Date: a year ago

Review №130

Rating: 4

Date: a year ago

Review №131

Rating: 4

Went thru drive thru. The service was ok nothing special. The garlic burger was really good! Fries here are mid, no seasoning but not bad. The shakes were solid good but not amazing. Overall a good experience and a really good burger.

Date: a year ago

Review №132

Rating: 4

Date: a year ago

Review №133

Rating: 2

The lady Delores was extremely rude . She said outlook in Spanish Hopes to never see you again, dont come back soon while waving and smiling as if I wouldnt know what she said because g çç.

Date: a year ago

Review №134

Rating: 4

Great fast service

Date: a year ago

Review №135

Rating: 5

Staff is so quick and friendly! Food is always fresh with amazing quality. This is my new favorite place to eat. I go now multiple times a week. Best burgers in town!

Date: a year ago

Review №136

Rating: 4

They kept the good food and got rid of the bad service. While it take some of the nostalgia away from the brand can t complain with the super low princess. Instead of cashiers you order on a computer. The system is fast and efficient. The food was very good and delivered fast. The place is clean and it s a nice atmosphere.

Date: a year ago

Review №137

Rating: 5

Just good food it has been a few years from the last time i ate here but still as good

Date: a year ago

Review №138

Rating: 3

Date: a year ago

Review №139

Rating: 5

Date: a year ago

Review №140

Rating: 1

Orderd a chilli inside the restaurant. Took 10 min. I was the only customer inside, they had a few cars in drive thru. When my chili was ready I took it out the bag and they juice all over the cup, and the napkins so I asked for my money back.

Date: a year ago

Review №141

Rating: 5

Date: a year ago

Review №142

Rating: 5

They have the best steak burgers. I have always loved steak and shake for years now and neither the steak burger nor the milkshake have disappointed

Date: a year ago

Review №143

Rating: 4

Date: a year ago

Review №144

Rating: 1

Electronic ordering...disappointed. I want to talk to people, not a computer

Date: a year ago

Review №145

Rating: 5

Good service and clean environment

Date: a year ago

Review №146

Rating: 5

Date: a year ago

Review №147

Rating: 5

Date: a year ago

Review №148

Rating: 5

Date: a year ago

Review №149

Rating: 5

Best hamburger. Wheelchair accessibility: It is wheelchair friendly Food : 5/5 |

Date: a year ago

Review №150

Rating: 4

Dont look the idea of no table service now

Date: a year ago

Review №151

Rating: 5

Date: a year ago

Review №152

Rating: 5

Not like it was a few yrs ago. Have a touchscreen that takes away the human interaction & they messed up the order on top of that.

Date: a year ago

Review №153

Rating: 4

Date: a year ago

Review №154

Rating: 5

Date: a year ago

Review №155

Rating: 5

Date: a year ago

Review №156

Rating: 1

Worst experience EVER!!! DO NOT GO HERE. Rude service, the drink machine was stale and when we told them instead of an apology or anything the manager just took a dollar and some change out the register and left. We never got a smile or receipt.

Date: a year ago

Review №157

Rating: 5

Date: a year ago

Review №158

Rating: 5

Coming back as long as I can

Date: a year ago

Review №159

Rating: 5

Date: a year ago

Review №160

Rating: 5

Date: a year ago

Review №161

Rating: 5

Date: a year ago

Review №162

Rating: 5

Date: a year ago

Review №163

Rating: 3

Date: a year ago

Review №164

Rating: 5

Took a bit but I went at a busy time. It was excellent

Date: a year ago

Review №165

Rating: 5

Date: a year ago

Review №166

Rating: 5

Date: a year ago

Review №167

Rating: 5

Date: a year ago

Review №168

Rating: 4

Date: a year ago

Review №169

Rating: 3

Date: a year ago

Review №170

Rating: 5

Vegetarian options: My mother is a vegetarian. The only thing that she could eat were French fries and onion rings. Food

Date: a year ago

Review №171

Rating: 4

Date: a year ago

Review №172

Rating: 5

Date: a year ago

Review №173

Rating: 2

They dont put eggs in hamburgers anymore, its a normal hamburger American

Date: a year ago

Review №174

Rating: 3

Ok place with ok food.

Date: a year ago

Review №175

Rating: 5

Steak n Shake is amazing! Great food and great customer service every time. The portions are huge for the price. The shakes are good, but a bit pricy, but we usually go for the food anyways...

Date: a year ago

Review №176

Rating: 4

I had the original burger combo. The burger was good. The fries were good. The tea was good. My sister had the garlic burger and her burger was better. I will try it next time.

Date: a year ago

Review №177

Rating: 2

Food was decent but the change to self serve kiosks is disappointing. No one spoke to me the entire time I was there and instead just pointed me to the kiosks. It was also very dirty. Also miss the fry seasoning. I probably will not be back.

Date: a year ago

Review №178

Rating: 4

Food was good gave me a little nostalgia

Date: a year ago

Review №179

Rating: 5

Date: a year ago

Review №180

Rating: 1

Service was lousy wanted you to do your own orders nobody would help we didnt even stay in there to eat will never go back there again

Date: a year ago

Review №181

Rating: 5

Food is always good, not sure if its good for them but its never a wait. The line is always next door but I would much rather have steak n shake.

Date: a year ago

Review №182

Rating: 5

Date: a year ago

Review №183

Rating: 5

Date: a year ago

Review №184

Rating: 1

Food was cold! I get it s fast food but still unacceptable.

Date: a year ago

Review №185

Rating: 1

On 01/05/23 a friend and I decided to try something new. We drove 30 minutes to this location to discover some of the worst customer service I have experienced in a long time. First, when the MANAGER of this location brought our shakes out he spilled one. Chocolate flakes went all over the counter. The whipped cream touched the counter. The counter was not clean, either. Instead of making another shake, the MANAGER, cleans the counter and tries to give us the shake that he had just spilled on the counter. HIGHLY UNSANITARY. Then, when my friend asked for a new shake, because we witnessed what he had done, the MANAGER gives her an attitude. When the MANAGER brings out the shake it had the same lid on it. She threw the shake in the trash and shared mine with me. Not only did the MANAGER ruin the entire experience but we will never visit another Steak and Shake again. The MANAGER needs to brush up on his food safety training and his customer service skills. And yes, I will be warning everyone I know to not go either.

Date: a year ago

Review №186

Rating: 2

The gentleman in the drive-thru was very nice and attentive. Ordered the Frisco Melt and they over did it on the red sauce and they did not season the meat patties at all and the chilli cheese fries had no taste. The food wasnt the greatest.

Date: a year ago

Review №187

Rating: 1

I did 3 surveys with 3 different receipt so I had 3 free shakes coupons. The manager would not honor all three. He only gave me 2 and threw away my receipt for the second one so I could not fill out another survey. He was very rude and so were the employees. I hate this Steak n Shake.

Date: a year ago

Review №188

Rating: 4

Breakfast burger was good

Date: a year ago

Review №189

Rating: 5

Date: a year ago

Review №190

Rating: 5

Took my son here for his birthday the food is delicious it was hot and fresh great job guys

Date: a year ago

Review №191

Rating: 3

Date: a year ago

Review №192

Rating: 5

Date: a year ago

Review №193

Rating: 2

Date: a year ago

Review №194

Rating: 4

Date: a year ago

Review №195

Rating: 4

Date: a year ago

Review №196

Rating: 5

Food

Date: a year ago

Review №197

Rating: 4

Date: a year ago

Review №198

Rating: 5

If this place closes I WILL CRY.

Date: a year ago

Review №199

Rating: 5

Date: a year ago

Review №200

Rating: 5

Food was good and ready fast

Date: a year ago