Courtyard Austin Pflugerville and Pflugerville Conference Center

Review №1

Rating: 5

stayed here for one night, this hotel is very nice and comfortable the beds are very luxury sheets, I would like to see the bathroom cleanliness stepped up a tad bit it was basically very clean but could use some more attention by the housekeepers . The front desk employee from yesterday night was extremely respectful and kind and got us extra towels when we needed them.

Date: 2 weeks ago

Review №2

Rating: 4

Stayed there for work they keep the place clean; the rooms are clean and the front desk staff is helpful and friendly.

Date: a month ago

Review №3

Rating: 3

The accommodations are nice. But I dont like being forced to create a Marriott Bonvoy account just to get onto the hotel wifi. And the wifi is *trash.* But you can get good wifi as an upcharge.

Date: 2 months ago

Review №4

Rating: 5

Wonderful night with a great team. Beautiful main room with plenty of space.

Date: 2 months ago

Review №5

Rating: 5

Date: 3 months ago

Review №6

Rating: 5

A nice hotel with great staff. They are friendly and willing to help. When you dont want to be in a active and noisy part of Austin then I can recoment this place

Date: 4 months ago

Review №7

Rating: 5

This place is like a hidden Gem. Rooms are spacious. Everything looked brand new and the cleanliness of everything was wonderful. Great big Bar area and the outside pool/lounge area is very large and full of places to sit and relax and tables to eat at. If I had anything negative to say about this hotel is the absence of a hot tub, but that alone isnt enough to keep me from staying here each time Im in town.

Date: 4 months ago

Review №8

Rating: 4

Date: 5 months ago

Review №9

Rating: 5

Date: 5 months ago

Review №10

Rating: 5

I cannot recommend this hotel highly enough! Its convenient, reasonably priced, and and very clean. The staff are exceptional - they were very kind and helpful during my entire stay. Im glad I chose this hotel and will definitely come back on my next trip to Pflugerville!

Date: 6 months ago

Review №11

Rating: 4

Nice hotel but no microwaves in the rooms and you have to order and pay extra for breakfast. Not great when the rooms are $200/night. Rooms: Nice rooms. Water pressure not so great. No microwave. They do have a mini fridge but it doesn t really get super cold. Food and drinks: Food bar really expensive. No breakfast buffet.

Date: 6 months ago

Review №12

Rating: 5

Date: 6 months ago

Review №13

Rating: 2

If you stay on a weekend request a room on the opposite side from the convention center and if it s not guaranteed, stay somewhere else. We are on the top floor and the music and bass is so loud that my child is trying to fall asleep with noise canceling headphones on. The staff here is great and everything is clean but don t expect to relax, terrible for hotel guests!

Date: 6 months ago

Review №14

Rating: 5

I want to thank the ladies at the front desk they were so accommodating and patient with my son who has autism. They made my day. Also to the ladies who work breakfast in the morning for going the extra mile to make sure we had everything we needed. Everyone was so nice from the moment we walked in. I will definitely stay here again. Nearby activities: It was close enough to drive where we needed and we had an amazing time. Food and drinks: Everything we had was amazing and I got my kiddo at French toast, hes picky. So thats a plus.

Date: 6 months ago

Review №15

Rating: 5

Beautiful hotel with spacious rooms. Was helped by RonNita who was very positive and made the check in process easy.

Date: 6 months ago

Review №16

Rating: 4

Date: 6 months ago

Review №17

Rating: 5

Nice hotel , convenient location. They have a little coffee shop where you can buy breakfast. I had an avocado toast , I give it 4 stars. All in all this place is solid. There is outdoor pool. (When I am reviewing I am keeping in mind that I am reviewing a 3-4 star hotel and comparing it to similar hotels.) Nice lobby to hand out in the evening. I liked the decor. Friendly staff.

Date: 7 months ago

Review №18

Rating: 5

It was so freezing cold the night that we checked in it was so cold we didnt even want to get out of the car but as soon as we stepped into this beautiful beautiful hotel now I stay at a lot of Marriotts but this is the first time Ive ever seen such a beautiful Marriott courtyard ever in my life seriously no lie but what really made this stay really really nice was Austin the front desk guy Austin was So Nice it was so cold outside you know you came into a place like you were off the street saying hey he was saying come on in come on in lets get you in lets get you to a warm bed he was just what the Marriott needs so Austin you know who I am my review is up under another name because I couldnt for some reason put it up under my last name Dumas but anyway Austin you are absolutely wonderful Im late at putting in this review out and let me just tell you about this hotel man this hotel is so beautiful I just cant believe how nice this hotel was not to mention the people at the bar the people at the bar so friendly as well the whole staff even the housekeeping was friendly man I dont know what you guys are doing over there keep doing what youre doing and I cant wait to come back and stay at this hotel again Mr Dumas and thank you awesome for being so kind and generous and just being a nice person making us feel like we really were at home to where I didnt want to leave

Date: 8 months ago

Review №19

Rating: 5

beautiful property, friendly staff, clean rooms

Date: 8 months ago

Review №20

Rating: 5

Date: 9 months ago

Review №21

Rating: 4

I was just there for a day conference. Had all the tech and drinks youd want. Service was excellent. Very clean. Well decorated for the holiday. Id stay there.

Date: 9 months ago

Review №22

Rating: 4

The biggest lobby for a Courtyard that Ive ever seen. The room was clean and still feeling new. That showerhead, though, should be able to point more downward since there is no shower door. The bathroom floor can become a pond if youre not paying attention. The door to the room doesnt close smoothly, maybe a poor install or settling. Because of this, the door is set to close quickly and forcefully, which creates loud noises. I guess the other doors are like this as well because I heard them all night. I was here for only one morning, and the line for breakfast around 7am was about seven people and was slow moving. There was only one counter staff for all those rooms. However, there are a few restaurants open at this hour close by.

Date: 10 months ago

Review №23

Rating: 5

Date: 11 months ago

Review №24

Rating: 5

Awesome place to be! We have had many meetings here. Kami, Cameron, Mike, Celeste, Miranda, and the team in banquets and bar, the reservations front desk team, wow we cant say enough about them all! Great meetings team overall. Always professional and meet every need. Food and drinks: Good food and great service. Thanks Julie for taking great care of us this evening in the Bistro.

Date: 11 months ago

Review №25

Rating: 5

Rooms: Very comfortable Nearby activities: Plenty to eat and drink nearby Safety: Very safe Walkability: Not walkable Food and drinks: Lots nearby

Date: 11 months ago

Review №26

Rating: 4

Quaint conference areas, nice hotel.

Date: a year ago

Review №27

Rating: 4

Great hotel but the food and drinks are expensive. Rooms: There are great and clean Food and drinks: They are expensive need to bring the price down.

Date: a year ago

Review №28

Rating: 5

Stayed there for one night with my daughter and husband and everything went great. The room was clean and the front desk staff were really nice. We enjoyed the pool as well!

Date: a year ago

Review №29

Rating: 1

We decided to extend out stay two additional nights only to be charged for four additional nights. Rather than charging me for the additional two nights because I was already charged for two nights upon arrival, the incompetent staff member charged me for four nights instead of two. A $1,100 additional hold was placed on my bank card in addition to the $1,056 it cost to stay here for four days. When I contacted guest services to discuss the charges, instead of listening to me she kept trying to talk over me rather then providing quality customer service which is the reason for this poor review. For this reason, I would not stay here again or any Courtyard Marriott, nor do I even want to stay here for the next two nights but unfortunately I have paid three times the cost for the room and we do not leave TX for two more days. This $1,100 extra charge was the remainder of my spending money while on vacation so now the next two days of our trip has been ruined. In addition to piss poor service with guest services, the staff in the restaurant downstairs was less than pleasant as well. I will definitely stay somewhere else when I visit Austin again.

Date: a year ago

Review №30

Rating: 5

Date: a year ago

Review №31

Rating: 5

Date: a year ago

Review №32

Rating: 4

Dont count on breakfast unless your reservation comes with it

Date: a year ago

Review №33

Rating: 4

Date: a year ago

Review №34

Rating: 4

If you order DoorDash and dont have a DashPass you will be paying dearly for delivery fees in this area. Also, eat your food while its hot because none of the rooms have a microwave. Other than that the place is very clean and quiet and staff are friendly. Rooms: Normal size w/ mini fridge but NO MICROWAVE!!! Very nice rooms though. Safety: Excellent. Walkability: Zero. You need a car.

Date: a year ago

Review №35

Rating: 2

In 5 days staying here we only received 2 towel changes. Ran out of paper cups day one. Very slow internet.

Date: a year ago

Review №36

Rating: 5

The front desk staff, accounting department (Christopher) and Manager Martina Anderson were awesome. They all played apart in resolving the issue I was having with the staff when calling the toll free number. I thank them so much for their excellent customer service.

Date: a year ago

Review №37

Rating: 5

This is the place we stay when we come to Austin now. Its always clean, the rooms are quiet and the staff is friendly.

Date: a year ago

Review №38

Rating: 3

The beds are the firmest Ive ever slept on very uncomfortable. And definitely not a place to go if anybodys allergic to fragrance. This place is highly scented.

Date: a year ago

Review №39

Rating: 3

Love this place. But when you spend between 70 to 180 dollars a night when you go there. Keep people that dont work at the bar out of my business on where I get my food from. Next time I will just uber myself to a restaurant and get drinks and food. If I want Chinese food. Dont force people to eat your food.

Date: a year ago

Review №40

Rating: 5

Date: a year ago

Review №41

Rating: 5

Kisha helped us and she was amazing! Courteous, quick and easy check in! Thank you again! We only came to spend the night to be close to Austin because of an early appt. Nice hotel! Clean and spacious! We ll be back again!

Date: a year ago

Review №42

Rating: 5

A great stay for an event that was being held at the hotel. The room was modern, clean and comfortable. The event venue was nice the staff was great and friendly throughout our stay. Not a major deal breaker but for a Saturday night it seemed strange that with a large event happening in the hotel the hotel bar didn t open until 8 and closed by 1030. Typically when you stay at a hotel because an event is being held there a social gathering at the hotel bar is anticipated. Would recommend for staying overnight for its staff, modern appeal and cleanliness.

Date: a year ago

Review №43

Rating: 5

During the crazy winter ice storm, with many people looking for a last minute room, Don was able to react kindly and professionally to the stressful and hectic situation. He was an immense help in getting me a nice, clean room the night. I ll be staying here during any future trips to the Austin area!

Date: a year ago

Review №44

Rating: 5

Always a pleasure staying at a Marriott and this one is exceptional! Great designs to the room and wonderful service!

Date: a year ago

Review №45

Rating: 5

Date: a year ago

Review №46

Rating: 5

The rooms are laid out perfectly. Big bed and a large 2 person lounge chair/ottoman. Bathroom was nice with giant shower. Overall great experience here. Would happily stay here again

Date: a year ago

Review №47

Rating: 5

We hosted our company event at their event space. Amazing service and quality!!! Their events manager went out of his way to make sure our staff had an amazing experience. He even brought me a plate of food because I missed the buffet while hosting the event. Amazing! We will be back!

Date: a year ago

Review №48

Rating: 5

Very nice place. The staff was very nice. I was in a suite room and it was very spacious, although for me it was a family of 5 it seemed there werent enough towel racks nor hand racks, but we improvised. While there were 2 queen beds in my room and 1 sofa bed, I picked the sofa bed. First and foremost, the sofa bed is terrible. It was literally made of springs so I just grabbed the bedsheet in the closet and slept on the sofa. Not too big of a deal. In my opinion, surprisingly it was more comfortable than I thought. The TV had a good selection of channels. The wifi speeds are about 10 downloads and 10 uploads, good enough for watching YouTube and internet use. The window views are pretty nice as well. Overall the experience was nice. I didnt try out the other areas like the swimming pool because it was about 35 degrees outside but it looked pretty relaxing. Also, there is a Starbucks there as well as breakfast. Rooms: For the room I was in which was the suite, the room is a living room and a bedroom with a door between them for extra privacy. Bathroom is pretty spacious with the toilet in a separate little space and a door for privacy.

Date: a year ago

Review №49

Rating: 5

Had a good experience here, everyone seemed very friendly and the conference center was cool.

Date: a year ago

Review №50

Rating: 5

We had our Samsung holiday event at the Courtyard by Marriot and we all had a wonderful time. Everyone went out if their way to make sure we were well taken care of and the food and atmosphere was fantastic. I would definitely recommend this hotel for events. We had Casino Knights there and we had plenty of room for almost 400 people. It was a fun party.

Date: a year ago

Review №51

Rating: 5

Easy to find, clean, friendly staff. Check in/out was a breeze.

Date: a year ago

Review №52

Rating: 5

Hallway to room waaay to long, i thought i was in The scene from The Shining

Date: a year ago

Review №53

Rating: 4

Lobby was really nice, room was nice but kinda hard to figure out the A/C as even on fan mode it would just come and go. One night both elevators were out of service briefly, but they were back by the following morning. Sad to see that no breakfast was included, so you have to order in the dining area. Pricey for how much you get, but I will say I had some of the best hashbrowns Ive ever tasted here. Otherwise a pretty good stay.

Date: a year ago

Review №54

Rating: 5

Beautiful hotel. Bed was so comfortable. Nice staff.

Date: a year ago

Review №55

Rating: 5

Date: a year ago

Review №56

Rating: 5

Absolutely, a wonderful ambiance. The front desk ladies were extremely friendly and helpful. I was put on the top floor and a little toward the end of the building, so it would be quiet. The room was exactly what I had in mind neat, well appointed, extremely clean, chill and blackout cutains as I am a day sleeper. I will be back and would highly recommend this location.

Date: a year ago

Review №57

Rating: 5

Very nice. The restrooms are very clean and smells fresh. Great job.

Date: a year ago

Review №58

Rating: 5

Very nice staff and clean.

Date: 2 years ago

Review №59

Rating: 1

They deleted my last review in a attempt to cover it up. DO NOT waste your money here they racially profile you here . An try to instigate issues so they can call the cops instead of fixing the issue. Would put 0stars if I could but yes if you are of darker skin tone expect to be treated differently.

Date: 2 years ago

Review №60

Rating: 1

I will never stay here again if I come back to Austin ... Booked 2 nights and had a family emergency that meant I could only stay one night. When I check out and try to explain my situation, Im told they cannot refund my credit card for the second night. The only option they give me is to have a nights credit to stay at the same hotel sometime in the future! As a Silver elite Marriott customer, why would I return to this hotel when the service is so poor?

Date: 2 years ago

Review №61

Rating: 5

i wanted to comment on the premier customer service i received during our stay 18-20 August at the Courtyard Austin Pflugerville and Pflugerville Conference Center. Everyone on property was extremely friendly and helpful. Each went out of their way to make us comfortable and far exceeded my customer service expectations. I especially wanted to mention Martina and Austin at the front desk, Miranda at the Breakfast Bistro, and Mike at the bar. These folks delivered way more than a five star experience. i highly recommend this property and the folks that make it special. THANK YOU!

Date: 2 years ago

Review №62

Rating: 5

Date: 2 years ago

Review №63

Rating: 5

Friendly staff. Clean lobby.

Date: 2 years ago

Review №64

Rating: 5

Friendly staff, trendy decore, and nice rooms. Love the hamburgers at the restaurant in the lobby. Regularly host a convention there and the staff has been helpful in facilitating things. I like coming here every time.

Date: 2 years ago

Review №65

Rating: 1

For the price of the hotel room you would assume they could put a microwave in the rooms but i guess not. Also breakfast is not included FYI

Date: 2 years ago

Review №66

Rating: 5

Clean and comfortable

Date: 2 years ago

Review №67

Rating: 5

Very nice property, spacious rooms, well designed

Date: 2 years ago

Review №68

Rating: 5

Date: 2 years ago

Review №69

Rating: 4

The hotel is new. Very clean, nice meeting rooms. Bistro serves breakfast and dinner. Food is only downside to hotel at moment - but plenty of construction will put restaurants near.

Date: 2 years ago

Review №70

Rating: 2

The window in the room does not open so there is strong chemical/paint/furniture smells in the room. Can smell it even when lying in bed trying to sleep. The staff said that it s for the safety of the guests but there are definitely better ways to protect the guests than making them feel trapped in the room they pay for. Told the management but they did nothing. Would not recommend staying here.

Date: 2 years ago

Review №71

Rating: 4

Clean hotel and nice staff. Good location for working, but far from any significant food options.

Date: 2 years ago

Review №72

Rating: 1

If Only I could give less than one star..I had a horrible experience with this Marriott. I tried to cancel my reservation because my two babies caught covid. I tried to cancel 24 hours before my stay and Martina would not budge. So now I am taking care of two sick babies, missing my scheduled trip, and paying three hundred dollars for a room I am not staying in.

Date: 2 years ago

Review №73

Rating: 5

Date: 2 years ago

Review №74

Rating: 5

Great room and hostess there

Date: 2 years ago

Review №75

Rating: 1

This was by far the worst experience I ve ever had at a hotel, nothing worked. We checked in late after a long drive, and the first thing we noticed was the TV wasn t working, then we tried to call front desk and found the phone wasn t working either. We then called with our call phones and someone came and fixed the tv (the same person that checked us in), at this point we were too tired to care and it wasn t really a problem, next we tried to order room service as they have a restaurant onsite, only to find out they don t do room service, you had to place a to-go order and pick it up. The tipping point however was the next day when we tried to use the toilet and found out it doesnt flush (there was no water in it to flush), after multiple attempts we had to call again and they sent up housekeeping instead of a plumber, now this is when we started to get frustrated. I called again and they informed me they didn t have someone available to fix it and all they could do is switch us to another room. We decided to check out at this point and leave this horrible place.

Date: 2 years ago

Review №76

Rating: 5

Room was huge and new. The hotel is off the beaten path currently so it was very nice and quiet. It was close to the toll road so it was only 20 mins to the city and the airport.

Date: 2 years ago

Review №77

Rating: 5

This is one of the best hotels we have ever stayed at, and weve been to a lot. The front desk staff was always very pleasant and helpful, and requests were tended to right away. Our room was comfortable, spacious and very aesthetically pleasing. LOTS of counter and storage space everywhere and spacious vanity with bright lighting in the bathroom. Whoever designed the layout and details of the rooms did a phenomenal job. We couldnt have been more comfortable except maybe a bit more seating options in our King room (the loveseat was too deep to be comfortable without lots of pillows). And as is with all the Marriott branded hotels, the bed was oh so comfy. Thats our first requirement when looking for a hotel. The lobby was spacious and absolutely beautiful. We ate at The Bistro, conveniently located in the lobby, and breakfast was amazing. Thats the only meal we had since our stay was just one night. After continuing on our journey and staying at the next hotel, we wished we could have stayed at this wonderful hotel the entire time. We will definitely be back.

Date: 2 years ago

Review №78

Rating: 3

Pros: spacious, updated, bed is comfortable, pillows were comfortable and the staff was incredibly nice. Cons: NOISY! So incredibly noisy. The soffit, above the bed, hold the pipes for the rooms above, so anytime someone flushed the toilet you heard it. The walls are incredibly thin! You can hear the TV in the room next door. Id stay here again, in a pinch, but it wouldnt be my first pick.

Date: 2 years ago

Review №79

Rating: 5

We had my grandpas 90th birthday celebration here and Kami and his team were amazing with great food!

Date: 2 years ago

Review №80

Rating: 5

Date: 2 years ago

Review №81

Rating: 5

Date: 2 years ago

Review №82

Rating: 4

VERY COMFORTABLE BEDS!!! Excellent customer service

Date: 2 years ago

Review №83

Rating: 5

Date: 2 years ago

Review №84

Rating: 4

Date: 2 years ago

Review №85

Rating: 5

very unique and space is Great

Date: 2 years ago

Review №86

Rating: 1

Well for starters the nice Samsung television doesn t work, I couldnt even turn the volume down or up. Also the umm BED BUG! that I woke up to, crushed it blood came out. I payed 200 for one night and I will not be staying again. Ive been in a bed bug situation luckily the one I killed was just a baby but who knows how bad it really is.

Date: 2 years ago

Review №87

Rating: 5

Date: 2 years ago

Review №88

Rating: 5

Date: 2 years ago

Review №89

Rating: 4

Service was very friendly.

Date: 2 years ago

Review №90

Rating: 1

Stayed 10/1, 10/2. Horrible smell in the room. The carprt had not seen a vaccum in six months. When did you hire my wife for house keeping? Bug in bed. Blinking light in smoke detector. Clogged toilet. Told the front desk, on my way out. Came back 20 hours later. Nothing was done. I had only 2 hours to sleep. Slept in the car. Came back Sunday 10/3. Same thing. No explanation. Had to leave. No opologies. I have stayed here before. It was never like this. No continental breakfast. No coffee or any drinks in lobby. I like Marriotts. What happened?

Date: 2 years ago

Review №91

Rating: 2

My daughter and I checked in last night about 9pm, and Austin was at the front desk and helped me checked in. The downfall to this was I have never been to this location so I was not told were the Elevators was - thats strike 1. Nor were we greeted, Welcome to the Marriott ! Were walking in the lobby towards the conference room when I see the Bartender cleaning tables. I asked him, Would I be able to order a drink? He says, Food service stops at 9pm! I said no food - a drink? He says drinks stops at 10pm. Time now is 9:14pm - strike 2 I went upstairs after finding my way to the Elevators I saw someone getting off. This morning Saturday 9/25th, I awaken to use the bathroom and the water is shut off. No call, no text, no curiosity knock on our door, no text via - BONVOY App, no complementary water UNEXCEPTABLE!! I call downstairs and Melissa answers and explain its the city not Marriott - NEVER ASKED DO you guys need anything? Water, we have bottles.....NOTHING!! AS long as Ive been a Marriott Bonvoy Member, I have never seen this type of treatment. I have a wedding to attend today and have no way of getting ready! It is now 11:21 am and Im forced to check out to find another hotel room so we can shower and get dress. I understand its out of your control if the city shuts down the water, BUT NOT OUT OF YOUR CONTROL TO GIVE A CURIOSITY TO YOUR GUEST - PLATINUM MEMBERS AT LEAST A TEXT VIA THE BONVOY APP. I paid for my room for stay for 14hrs not a whole 24hr stay and I need some type of compensation - whether its through my app or points because this is NOT COOL NOR PROFESSIONAL!!

Date: 3 years ago

Review №92

Rating: 5

nice new place. good food and everything is convenient to get to.

Date: 3 years ago

Review №93

Rating: 1

Aug 13 2021 we came for my neice my we stay 1 night got up the next morning getting ready to leave i roll up a roll up a cigarette and left they come up to clean up a dust on the table it enough to roll they have wipe it off with towel they charger me me 250 to clean room the they have close the 2 day for a deep clean dollar for clean the room never come back again

Date: 3 years ago

Review №94

Rating: 2

Its a nice facility but the location is not good. Theres nothing around it and the Bistro was closed on a Saturday afternoon, so my lunch consisted of potato chips and Oreos.

Date: 3 years ago

Review №95

Rating: 5

Nice and clean hotel. Service is great.

Date: 3 years ago

Review №96

Rating: 5

Date: 3 years ago

Review №97

Rating: 4

Courteous staff, nice location, well maintained facilities.

Date: 3 years ago

Review №98

Rating: 4

Very hospitable service, nice and clean rooms.

Date: 3 years ago

Review №99

Rating: 2

Date: 3 years ago

Review №100

Rating: 5

Nice establishment, good food.

Date: 3 years ago

Review №101

Rating: 4

Date: 3 years ago

Review №102

Rating: 1

Would not recommend if youre a person of Darker Skin. The Manager Don singled me out of all the people which all were white, asked me if I need help as if I was lost . An told me to wait up front outside the lobby, which is open to the public by the way. He told me he had guest coming in this week and didnt want me in the lobby at all, even though Im a guest and spend my hard earned money here. Which none of the people inside are wearing mask besides me. An they tried to say he didnt want me around them?? Like Im going to sit right next to them. Which made no sense. He approached me first and followed me around the hotel being passive aggressive, once I asked him what his name was, he asked me who my managers name was which is none of his business and made me uncomfortable. Then, he proceeded to tell me to leave an to not come back without any explanation, when I did nothing wrong . He would of threatened to call the cops Im sure. Its truly disappointing to be racially discriminated in 2021 by a so called Manager (Don, white guy upfront with the stomach) of your business an honestly that type of behavior should be unacceptable. This is a business open to the public an I should have as much equal opportunity as the next person regardless of my skin color an shouldnt singled out an told to wait outside.

Date: 3 years ago

Review №103

Rating: 5

Absolutely beautifully hotel, layout is modern and inviting! Great staff!

Date: 3 years ago

Review №104

Rating: 5

Date: 3 years ago

Review №105

Rating: 2

Mighty disappointed in this Marriott. Our stay was 5 nights and it was not the best experience. I would suggest skip this location if you have other options. Food is NOT free as others have stated in their reviews. We gave up after the $13 buffet on our first morning was just a step below ihop quality. But hey, the coffee is free during the weekend-only buffet. The staff were attentive and nice. But, after that we found our meals elsewhere. One of two elevators was broken. By the look of the faded and tattered signs on the doors, it had been out of order for quite awhile. Everyone had to share one elevator which became a big time issue because we had to wait upwards of 10 minutes or more for it to arrive. The check-in times were more. Sometimes you had to wait even longer because there were so many people you couldnt get on. Forget about social distancing! The room not only smelled like wet dog a little, it wasnt clean. In the room we found food and trash from previous occupants. Yuck! The sheets were okay, but dont put your nose to the comforter. Not fresh. Mud (we hope) was not cleaned up in the elevator doorway on the 2nd floor the whole length of our visit. Floors in the elevator and lobby felt dirty in general. The beds were tight. Closer in width to a full than to the queen size advertised. There was frayed carpet and stains on the walls. The cabinet for the coffee maker and fridge rendered them almost unusable. I could barely make coffee because it was on the top shelf. The fridge fit our needs for refrigeration of meds, but was really tiny, much smaller than a dorm size fridge. No microwave in room or available on the floor. The internet was not password protected and we found spyware after using it. Not surprisingly, I had to strip that out of our phones and computers. So dont use internet at this location unless you go through a VPN. We liked the mattresses on the beds. The staff were friendly and helpful. The lobby and outdoor areas were nice. Plenty of towels upon request. We liked the convenience of the location. Parking lot was well lighted. There are USB plugs in the rooms for charging devices.

Date: 3 years ago

Review №106

Rating: 5

This is a beautiful location. Beautiful lobby, beautiful rooms. I really loved the shower, too. The beds were super comfy. I couldn t even hear the people above me nor people in the hallway!! The front desk was amazing and friendly and the bistro staff were also outstanding, kind, and professional. I didn t catch her name, but the lady at the bistro who makes the food and takes the orders deserves a raise in my opinion. She is so nice and goes out of her way for her job!!! Whenever I m in the area, this is the hotel I will stay at. Beautiful place and kind staff. This is the hotel to stay at!! The hotel was also clean.

Date: 3 years ago

Review №107

Rating: 5

Date: 3 years ago

Review №108

Rating: 5

Date: 3 years ago

Review №109

Rating: 5

Date: 3 years ago

Review №110

Rating: 5

Here is my story, title as Fellow meets Marriott . ( Fast forwarding ) upon arriving to the location, it was a easy comfortable drive from Austin airport to Courtyard by Marriott ( hotel where Ill be staying ). The parking lot is well kept and clean. As I made the approach, passing the 2 double sliding doors, I was double hit with such great clean detail and an amazing smell. Now, inside of the Courtyard, everything was clean, well detail with their materials and easy access from the entrance to check-in point and to the elevator ( sad only one was working). At check-in, I was warmly welcome and was given with their outmost professional and caring service. As I turned around to head to the elevator, I notice their pool and a modern beautiful bistro bar. In the hallway , as I make my way to the room, everything seem clean and well kept. In the room, everything was nice, clean, very space all around. For those who work to keep the room nice and neat, you guys did amazing to our room. Days went on and my experience couldnt be any better. As departing shines over the horizon, I must say that a fellow who has meet with Marriot - seeks to meet again. These man and women aims highest and beyond to cater for us as customer, and this weekend they have achieved it. Thank you all at the Courtyard by Marriott and see you guys soon. I highly recommend it, pay my friends a visit.

Date: 3 years ago

Review №111

Rating: 2

Not good, elevator was out and to walk up two flights of stairs with a baby, no microwave in the room, the refrigerator was tiny. The elevator was eventually fixed but it time to check out. Otherwise very clean but probably will stay elsewhere next time Im in town.

Date: 3 years ago

Review №112

Rating: 5

Date: 3 years ago

Review №113

Rating: 5

This Courtyard in Pflugerville is amazing. The service from the front desk, restaurant and housekeeping was above and beyond excellent. My guest room was clean and they gave us extra towels before arrival. This hotel anticipate our every need in advance. We enjoyed the outdoor pool and the 24 hour fitness center. This hotel is Pflugerville hospitality 100 percent.

Date: 3 years ago

Review №114

Rating: 2

Date: 3 years ago

Review №115

Rating: 2

Date: 3 years ago

Review №116

Rating: 4

Clean hotel. Nice rooms. Food at the lobby. Bar. Helpful front desk. Shower was too fancy for us...LOL

Date: 3 years ago

Review №117

Rating: 2

Well there was a bug in a bed end of story

Date: 3 years ago

Review №118

Rating: 5

Very busy.

Date: 3 years ago

Review №119

Rating: 5

Date: 3 years ago

Review №120

Rating: 5

Everything was explained accurately! No one got upset and not only that my reservation was made correctly and I received my email right away as reservations are supposed to be done and what I m used to. I ve never had any complaints whenever I ve stayed with Marriott in any city or state. This hotel will from now on be my go to period!

Date: 3 years ago

Review №121

Rating: 5

Great

Date: 3 years ago

Review №122

Rating: 5

Date: 3 years ago

Review №123

Rating: 4

Hotel was very nice,clean and very quiet. The rooms was a cute setup. My only complaint is the room could have been a little cleaner. The bathroom shower,the extra blanket had specs of hair everywhere. Also the bed was a little hard for my liking. Rooms

Date: 3 years ago

Review №124

Rating: 5

Second time weve stayed here. Lobby very clean and well kept. No trash in parking lot. Very easy access to tollway/main road. Room was spotless. Bed very comfortable. A little softer than perfect for me, (bad back) great for a one night stay.

Date: 3 years ago

Review №125

Rating: 5

Great place to stay!

Date: 3 years ago

Review №126

Rating: 1

This hotel is beautifully designed and has all the amenities you couldnt ask for more in this small town outside of Austin. However, our experience with this hotel last night Saturday (3/13/2020) was the absolute worst hotel experience Ive ever had. We stayed on the 3rd level and was immediately awake at 2am by loud voices, jumping, and dropping heavy things on the floor above us. My husband went up to the 4th floor to speak to the young hispanic kids about the noise but no one ever answered the door. So I told him to just call guest services because it was beyond crazy and loud. Guest services told us she would call them and speak with them. The noises and banging became even worst to the point we had to call the police. Hotel management didnt do a thing to help solve the noise issue. I feel sorry for the room next four to them. I WILL NEVER STAY HERE AGAIN. This PLACE WILL NOT BE RECOMMENDED TO ANY FRIENDS OR FAMILY MEMBERS. I am definitely going to write a letter to Corporate about this hotel and their management services.

Date: 3 years ago

Review №127

Rating: 5

Date: 3 years ago

Review №128

Rating: 5

We stopped in before a design center meeting nearby thinking we can get some food. We parked at the center and walked over there. Unfortunately, during Covid, the restaurant was typically closed during lunch time on a weekday and no other places in walking distance were serving lunch. Enter Peter the cook at the Courtyard Marriott restaurant . He was willing to fire up the grill and cook us some pizza and wings. Wouldn t accept a tip and was genuinely happy to help us out! The food was great as well! My wife said what that an act of genuine authenticate kindness. Have not seen that in awhile. We weren t even staying there and he treated us like guests in his home. Could not have said it better myself.

Date: 3 years ago

Review №129

Rating: 5

Large TV in the room (looks like 55). Its wall-mounted, and rotates. The AC is easy to use, and is accurate. Bed is comfortable, and the rooms are clean and modern. The front-desk attendant is very nice and accommodating. The shower is large. No issues, will stay again! Edit: While staying here, an issue arose. At 2AM, and the smoke/fire alarm went off and woke me up. I went downstairs, looking for smoke, fire, a crowd... and nothing. The alarm was only sounding in my room... Confused, I went to the front desk, and they had no record of any alarm. I went back to bed, and once again at 4AM, that high-pitched, ear-shattering sound... The hotel staff was super nice and apologetic. They moved me, and the manager gave me the night for free. Customers Service is Righteous at Marriott

Date: 3 years ago

Review №130

Rating: 5

Love this hotel everyone is awesome

Date: 3 years ago

Review №131

Rating: 5

Great Service. Clean room qnd smiling service. Very affordable

Date: 3 years ago

Review №132

Rating: 5

Eclectic design and furniture. Great pool/courtyard! Friendly staff.

Date: 3 years ago

Review №133

Rating: 5

We stayed here due to the storms in texas knocking out our power at home. This hotel was absolutely amazing. They offer three hot meals per day (maybe limited menu due to the storm, or maybe this is how they always operate). Regardless it was all really delicious and the staff was SO accommodating despite short staffing. You could tell the cashier had to do the duties of delivering food, answering questions, ringing up orders and pouring drinks. Despite all of that they did a fantastic job and were so friendly. The rooms were very nice with built in netflix on the TVs in every room. Microwave and mini fridge were both in our room despite the fact the website does not mention microwaves in their amenities. I was very pleased by this. While I was unsuccessful getting through ahead of our stay to ask a question using the main phone number, I assume this is not typical and due to the amount of traffic at the hotel because of so many displaced residents nearby. Finally I would like to recognize Joe England as being the friendliest person ever, despite the circumstances that brought so many people into the hotel this week- he was a delight to talk to and he seems to genuinely love his job. I look forward to referring out of town guests to the courtyard Marriott Pflugerville

Date: 3 years ago

Review №134

Rating: 5

First, I want to note that I have only written one previous review regarding a bad experience I had with a restaurant... so a positive review is new to me. So here we go... From 2/15/2021 to 2/18/2021 Central Texas (and nearly all of Texas) experienced a black out due to winter storms that resulted in both dangerous ice and snow. No power, no water and very limited resources throughout the greater Austin area. My wife and I came to the Marriott in hopes that we could find a place warmer than our home. Phones were down so we drove to the hotel as a last resort in thinking that we could secure a room. Even with an under-staffed hotel, we were eventually able to book a room. When I say understaffed, I mean that there was one front desk employee (Austin), one chef, one housekeeper, one bartender/waitress and the hotel manager (who stayed at the hotel working 16 hour days the entire time).Though there was no power or water for the first day and a half, the staff went to extreme measures to ensure that we were taken care of. The front desk made sure that we had what we needed - blankets, snacks, room for our pets and enough beds for all of us to feel comfortable. On the night of our arrival, the chef (and only employee on kitchen staff) managed to whip up burgers for every guest which were then given to us free of charge. This could be credited to the back up generators that they were able to use for the first floor. From then on, we were able to eat hot meals for breakfast, lunch and dinner all the way to moment we checked out. In a time of craziness, the staff, though few in numbers, made our stay a full hospitable experience. While so many went without warmth, water for the toilets (which we were given buckets of pool water to use for flushing...very creative) and food, we were able to live comfortably. It was not long before we slowly had luxuries return. First we had power, next we had WiFi (which I will say was great given that the hotel offers awesome features such as Netflix, HBO, etc at no cost) and finally we had water. Not to mention we had a full service bar run by only one employee... taking both drink orders and food orders working with only the food, liquor and beer that was in stock. We were served everything from chili and breakfast sandwiches to Cesar salad with grilled chicken and pulled pork sandwiches. We were living the good life. For some who, I think expectations were very high... given the circumstances, we were treated more than well. This being said, I have referred this hotel to family members in the past who have had wonderful experiences with this hotel operating at full capacity. I have also used the hotel while my house underwent 3 months of construction. A test to hospitality would always be consistency- that which they have provided. Whether the hotel is fired up and fully staffed or in the middle of a COVID ridden pandemic alongside a weather crisis, the Marriott in Pflugerville is the RIGHT and ONLY place you should consider when looking for a place to lay your head. 10 stars is not an option, so 5 is the best I can rate this great establishment. Kudos to the staff, and those whos names I didnt get, for doing a great job day-in and day-out for a week we will never forget.

Date: 3 years ago

Review №135

Rating: 5

um great hotel lol but the reason i m writing a review is because of the immaculate smell that goes all throughout the hotel, i was wondering what y all used to make it smell so good

Date: 3 years ago

Review №136

Rating: 5

Nice, safe, quite, and well maintained. I would stay there again.

Date: 3 years ago

Review №137

Rating: 5

Date: 3 years ago

Review №138

Rating: 4

Date: 3 years ago

Review №139

Rating: 5

Date: 3 years ago

Review №140

Rating: 5

Date: 3 years ago

Review №141

Rating: 5

Date: 3 years ago

Review №142

Rating: 5

Date: 3 years ago

Review №143

Rating: 4

Marriott hotel is always a good place to stay although it can be quite expensive.

Date: 3 years ago

Review №144

Rating: 5

Great place! Very professional staff. They were also very kind! Rooms are clean, linens are spotless!! Loved my stay here!! Keep up the great work!!

Date: 3 years ago

Review №145

Rating: 4

Date: 3 years ago

Review №146

Rating: 5

Date: 3 years ago

Review №147

Rating: 5

Date: 3 years ago

Review №148

Rating: 5

Date: 3 years ago

Review №149

Rating: 5

Voted in 10 minutes

Date: 3 years ago

Review №150

Rating: 5

Went to the conference center to vote

Date: 3 years ago

Review №151

Rating: 5

Clean rooms and comfy beds, good food and great service.

Date: 3 years ago

Review №152

Rating: 5

Date: 3 years ago

Review №153

Rating: 4

Convenient parking while I vote

Date: 3 years ago

Review №154

Rating: 5

Date: 3 years ago

Review №155

Rating: 5

Thanks for letting us early vote here!!

Date: 3 years ago

Review №156

Rating: 5

Nice place.

Date: 3 years ago

Review №157

Rating: 4

It was there to vote only looks nice

Date: 3 years ago

Review №158

Rating: 3

Hotel was fine. For voting however, the wear a mask sign was not enforced. A woman that works for the county (I think she did) looked right at the man and woman not wearing a mask and did nothing.

Date: 3 years ago

Review №159

Rating: 5

Date: 3 years ago

Review №160

Rating: 5

Date: 4 years ago

Review №161

Rating: 5

Date: 4 years ago

Review №162

Rating: 5

Date: 4 years ago

Review №163

Rating: 3

Clean rooms. Unfortunately they did not have my full booking & no open rooms.

Date: 4 years ago

Review №164

Rating: 5

Date: 4 years ago

Review №165

Rating: 5

Beautiful clean elegant place

Date: 4 years ago

Review №166

Rating: 5

Date: 4 years ago

Review №167

Rating: 5

Date: 4 years ago

Review №168

Rating: 5

Date: 4 years ago

Review №169

Rating: 5

Wonderful staff and soft comfortable beds. Great place to stay.

Date: 4 years ago

Review №170

Rating: 4

Date: 4 years ago

Review №171

Rating: 5

Very clean.

Date: 4 years ago

Review №172

Rating: 5

very good

Date: 4 years ago

Review №173

Rating: 5

Lovely hotel and awesome staff. It was very quiet and everything was extremely clean. Marriot did not disappoint yet again!

Date: 4 years ago

Review №174

Rating: 5

Date: 4 years ago

Review №175

Rating: 5

Date: 4 years ago

Review №176

Rating: 5

Date: 4 years ago

Review №177

Rating: 5

The room there was beautiful. Its a really nice and clean. The staff is friendly

Date: 4 years ago

Review №178

Rating: 5

Date: 4 years ago

Review №179

Rating: 4

Lovely new property located very conveniently on toll road 130. Very easy access with plenty of free parking. This is a more modern style hotel, perhaps geared more toward business or group travel than individual. Public spaces upon entry are rather small, but nicely done. Very good front desk service. Room was quite nice. Good size with nice layout. Bathroom was also nicely designed. Breakfast area was good enough. Food was expensive but decent. With serving Starbucks the coffee products were pricey. Good old fashioned coffee self service would have been really appreciated, as I never use in-room coffee makers (who knows if they have ever been cleaned?). My husband and I stayed here on business. Our only complaint was with housekeeping. Upon arrival we noticed the television remote was missing. A call to the front desk remedied that very quickly. During our stay the housekeeper would never refill the coffee pods that my husband used, and he would have to round them up himself. The free bottled water was never replenished, either. I kept watching a long, dark hair on the bathroom floor (not ours) to see if it got swept up....nope. Main takeaway: nice hotel with a few housekeeping issues. When I m in the area again I will be happy to stay here as there are more positives to this nice, new property.

Date: 4 years ago

Review №180

Rating: 5

Pristine expensive sodas though

Date: 4 years ago

Review №181

Rating: 5

Date: 4 years ago

Review №182

Rating: 5

Clean and friendly service and the most comfortable beds I slept in at a hotel

Date: 4 years ago

Review №183

Rating: 5

Date: 4 years ago

Review №184

Rating: 5

Date: 4 years ago

Review №185

Rating: 5

Date: 4 years ago

Review №186

Rating: 5

Date: 4 years ago

Review №187

Rating: 5

Date: 4 years ago

Review №188

Rating: 5

Great stay!

Date: 4 years ago

Review №189

Rating: 4

Date: 4 years ago

Review №190

Rating: 5

Friendly staff and very clean rooms. Everytime I come to Austin, this is my place to stay!

Date: 4 years ago

Review №191

Rating: 5

Date: 4 years ago

Review №192

Rating: 5

Enjoyed my stay. Eating breakfast Friday was costly. They need to lower prices. Driving a couple of miles for food becomes a much better option.

Date: 4 years ago

Review №193

Rating: 4

Definitely a 4 star, Its great to take a quick stay at and the rooms, food, and gym are very nice.

Date: 4 years ago

Review №194

Rating: 4

Date: 4 years ago

Review №195

Rating: 4

Very Nice place to stay! Clean! The service at the front desk and cafe/bar were always helpful and friendly!

Date: 4 years ago

Review №196

Rating: 5

Date: 4 years ago

Review №197

Rating: 5

Easy to get to. The hotel staff is friendly and the hotel is kept very clean.

Date: 4 years ago

Review №198

Rating: 3

Nice room

Date: 4 years ago

Review №199

Rating: 5

Date: 4 years ago

Review №200

Rating: 5

Date: 4 years ago