Odessa Regional Medical Center

Review №1

Rating: 5

Iba un poco temerosa, en recepción tuvimos buena atención al registrarnos, con los exámenes preoperatorios (sangre, rayos X, electrocardiograma), al día siguiente la cirugía, quiero agradecer a todo el personal (enfermero de piso, enfermera de recuperación , anestesiologo y al Médico Cirujano) que siempre me hicieron sentir que estaba en buenas manos. Dios los bendiga.

Date: a day ago

Review №2

Rating: 2

Worst ER I came in had some X-rays taken doctors says I m fine my foot is okay but what about the pain what about it being swollen no she proceeded to give me attitude when I was just asking questions about my injury didn t let me speak and just wanted to get out of there my nurses on the other hand very nice THEY DID THEIR JOB actually listen and cared about my problem this one specific nurse had a smile on her face the whole time she was so happy and extremely nice she made me feel comfortable

Date: 2 days ago

Review №3

Rating: 1

Super dirty! Floors, trash everywhere and its 1:30 pm! They dont call you in fast! And there was only 2 people before me! Long waiting hours! What kind of emergency is this? Next time will try Medical Center Hospital! Super slow paced and it looks like they dont care at all about patients! I guess they do used to seeing people that they just dont care

Date: 3 days ago

Review №4

Rating: 5

Good attention

Date: 3 days ago

Review №5

Rating: 5

Great experience. Reagan, the surgery prep nurse was awesome!!!

Date: 3 days ago

Review №6

Rating: 1

Horrible experience will NOT be returning here again! My dad was transferred here from a rural hospital due to stroke symptoms and needing further imaging and be in a hospital where there are specialists such as a cardiologist and neurologist if needed. When we got to the ER the NP that was there Saturday night thought it wasn t an emergency or urgent enough to get an MRI of his head Saturday night or because it wasn t an emergency given all of my fathers medical problems! My father than got upset mind you he was still slurring and couldn t feel his right side much. He told the NP if she didn t think the MRI was urgent he would just leave AMA and go to Midland Memorial for further examination. The NP walks out the door goes to the nurse station then comes back to the room and all of a sudden they re able to get the MRI done Saturday night and admitted him to the 4th floor. When the radiology technician comes to get my father for the MRI she made a comment stating they didn t want to order the MRI since it was the weekend and the doctor did not want to come in and wanted to wait until Monday like ummm okay great choice!! For the most part the nurses were great, but there were a few that would just open the door without knocking or introducing themselves. My dad was also not offered to shower until Monday mind you he was admitted since Saturday night. Also the housekeepers were extremely rude and nasty! Sunday morning she knocked on the door then opened it and asked if it was okay for her to clean the room but did not introduce herself we then said yes of course. She started by taking out the trash and putting new bags in the trash cans, then she proceeded by moping here and there. Mind you when we got here Saturday night the floor in the room was extremely dirty trash everywhere especially by the wall and corners. The bathroom was not cleaned either other than the trash taken out and mopped ..

Date: 5 days ago

Review №7

Rating: 5

Date: a week ago

Review №8

Rating: 5

Date: a week ago

Review №9

Rating: 1

This is by far the WORST hospital I ve ever been to. It used to be decent. I waited over 4 hours for the doctor to say I don t know what s wrong with you.. could be covid but we don t have tests for that. Just go take a nasal spray .. when I m not even congested. It had nothing to do with my nose or congestion. They didn t even give me paperwork just told me to leave. I didn t even do anything to justify being treated like I was. They just seemed like they rushed everyone instead of actually caring. I heard several other people complaining about the level of care they received but at least the doctor gave them stuff to feel better. I ve had some bad hospital experiences in my life but this one definitely takes the cake.

Date: 2 weeks ago

Review №10

Rating: 5

I recently moved to Odessa my son got sick so I went to Google and came to this hospital from the moment I walked through the door the wonderful reception nurses and doctor I left satisfied with my sons diagnosis thanks to the emergency team for everything

Date: a month ago

Review №11

Rating: 5

I was scheduled for my elective c-section at this hospital and to be very honest I was terrified because of the reviews. I know everyone will have a different experience. I can say that my experience at this hospital was great. It was very warm and welcoming. Dr. Pill of course is the best OB in town. I knew I was in good hands. The anesthesiologist, James, was very easy to talk to. He treated me like a human being and not just another patient. He talked me through everything he was doing and what to expect in the OR room. He even cracked jokes that put me at ease during the surgery. I felt really safe in his hands. All the nurses were very kind and encouraging! All the staff involved in my care and my newborn s were wonderful! Definitely recommend!

Date: a month ago

Review №12

Rating: 1

The worst thing in the world yesterday I had a miscarriage and I went to this hospital and they told me that it was normal that it was my normal period today I went to my gynecologist because it was not normal and it turns out that I am not dead thank God because I still had the rest of the baby inside I mean, in this hospital they told me that everything that was happening to me was normal. I dont recommend it because it is one of the worst hospitals in Odessa.

Date: a month ago

Review №13

Rating: 1

Worst service ever

Date: a month ago

Review №14

Rating: 1

If I could I d put 0 stars.. my husband was in the hospital a few weeks ago. They must not train the housekeepers correctly on how cleans room, or they really don t care. The bed still have blood on it. The he blood was everywhere but n the bed.. I let one of the nurses know and she changed us to another room that it also had blood on the bed. They changed us to another room and it didn t have any running water!! They cleaned one of the other rooms supposedly everything was fine but no it still had blood. So I called for the housekeeping managers and explained to her what went on and she just looked at me and told me they were under staffed but that she would let all them know to do better!! It was bad..Plzz everyone check y all s bed before anything..I have pictures of the blood on the beds!! It wasn t just a little spatter..

Date: 2 months ago

Review №15

Rating: 4

Date: 2 months ago

Review №16

Rating: 5

Date: 2 months ago

Review №17

Rating: 5

Everyone was polite,and helpful ,thats why I always go back..

Date: 2 months ago

Review №18

Rating: 5

I felt cared for and attended to at all times, thank you

Date: 2 months ago

Review №19

Rating: 5

Date: 2 months ago

Review №20

Rating: 4

The service and care in the hospital was quite good with my wife and the birth of our baby. I cannot say the same about the people who took her by ambulance to the hospital, terrible treatment, I did not expect racism from someone who is supposed to be a professional even if he is only a paramedic, they are the first people to attend to your emergency and they are not you need derogatory treatment

Date: 2 months ago

Review №21

Rating: 1

First time in the hospital for my husbands surgery and it was a bad experience. The entire hospital has a bad smell, the cafeteria closes at 1 pm super early, and the nurse that we got (Norma Jean) wasnt professional and talked so low. Couldnt hear anything that she was saying. She would laugh at bad times that werent funny and when my husband was in pain because of her. She would be impatient and just clumsy! Husband got abdominal surgery and she had him in recovery with the bed a few inches above the ground. Tell me why this nurse pushed the button for the bed to lower in a slamming manner, making my husband scream in pain! Then thats when she proceeded to laugh and joke around. Like you literally hurt your patient, whats funny about that? Horrible nurse! Im stupid for not requesting another nurse but it was an in and out type of thing. Not a good experience at all!

Date: 2 months ago

Review №22

Rating: 5

A couple of weeks ago, I had to go to the emergency room for an infected cat bite and I wound up having to stay in the hospital a couple of days because the infection was so bad. My arm was all swollen and red, and the pain was excruciating. I had to stay for two and a half days, and all the care that I received from beginning to end was fantastic. All the staff in the emergency room were friendly, courteous and helpful. I had to stay on the fourth floor and all the nurses and technicians were extremely good at what they did. They all treated me with professionalism, patience, and understanding. I was in there the week of the Fourth of July, and Lisa, Rebecca, and Daniella were all exceptionally good. There were more, of course, but those are the only ones whose names I remember. They were all great. I sure appreciated everything they did. I highly recommend this hospital! Nice rooms and nice people.

Date: 2 months ago

Review №23

Rating: 5

I was so nervous about the procedure I was having but the staff made sure to reassure me everything was going to be okay. The staff was very kind and caring. Thank you for taking care of me!

Date: 3 months ago

Review №24

Rating: 1

21 years ago, I was singing the praises of the L&D and postpartum nurses. Today, not so much. And my attorney was contacted yesterday. The way my daughter has been treated and continues to be treated is beyond appalling. I will say that she has had two day time nurses that have been amazing however, the actions of the night nurses casts a more grave shadow. I ve contacted Patient Advocate as well. Her incision from her emergency c-section is bleeding and they don t seem to care. No hot water in the patients rooms for showering, they have to go down by the nurses station?? Why? Denied pain medication so that her blood pressure stays up and they can deny her access to her 8 and 1/2 weeks premature daughter. Premature because the dangers of preeclampsia far outweigh the dangers of delivering early. Then have the audacity to say she isn t trying to bond with her infant. Management - you have created an environment where your nurses have the emotional fortitude of a termite colony. They are there to seek, kill and destroy and that is not ok. They are in one of the most important departments - new life - and they obviously don t understand the assignment. Oh! And I have done my research and found other patients that have been treated the same way so it s a pattern. Not just a random incident. That s why I called my attorney. No more mommas deserve this treatment.

Date: 3 months ago

Review №25

Rating: 5

Date: 3 months ago

Review №26

Rating: 5

Date: 3 months ago

Review №27

Rating: 5

2017, I had my twins there. The from L and D, nursery, NICU and post partum all did wonderful with me and my new babies!

Date: 3 months ago

Review №28

Rating: 5

Date: 4 months ago

Review №29

Rating: 4

Date: 4 months ago

Review №30

Rating: 5

Date: 4 months ago

Review №31

Rating: 5

They did amazing taking care of our child , at night time shift . can t thanks enough to all the professional staff that help us to deal with such a hard time , now my child is recovered , I hope they get well paid for such a hard work they do every night.

Date: 4 months ago

Review №32

Rating: 5

Great experience (for having surgery) all of the staff was top notch...the main nurse on duty (Merv) was awesome, he did a great job and so very nice and accommodating! I would recommend ORMC.

Date: 4 months ago

Review №33

Rating: 5

Nurses were patient, understanding, and provided great care.

Date: 4 months ago

Review №34

Rating: 5

Date: 4 months ago

Review №35

Rating: 2

Loved the place but the admission staff yelled at my grandbaby that was being curious that was not professional at all smh I thought it was there job to be professional to the patients but guess not.

Date: 4 months ago

Review №36

Rating: 5

Thank you, doctors and nurses are great,excellent work with my baby

Date: 5 months ago

Review №37

Rating: 1

The night time E.R nurses are disgusting here. They are loud & rude They had disgusting attitudes. They DEFINITELY need help before they can help someone else. They need prayer.

Date: 5 months ago

Review №38

Rating: 5

Had surgery today. Excellent nursing staff on 2nd floor. Mrs Yvonne got me a coffee after surgery. Thank you

Date: 6 months ago

Review №39

Rating: 1

Was a terrible place in the postpartum the day time nurses were great but the head nurses at night and the security guard suck and are very rude the head nurse was mad she had to fix my iv and started yelling and arguing with me saying it can just hurt me all night long, then when I asked for her name because it wasn t on my board they wouldn t tell me the security said it s not my business and kicked me out without My full treatment , was laughing in my face the whole time

Date: 6 months ago

Review №40

Rating: 1

I was born in this hospital and I have worked in this hospital. I used to think it was a great place, but not anymore. I have encountered one of the rudest, arrogant doctors I have ever met at this ER. His name is Dr. Chambers. I went to the ER last year following a MVA that gave me a concussion. I also had some other issues happening, and by chance I had also seen him at an urgent care not long before, and he was the absolute worst. So, because I was concerned about my head, he recognized me, came into my room, asked me if I wanted a CT and that s the only time we interacted. After that visit, he diagnosed me with being an actual hypochondriac, which couldn t be further from the truth. ORMC did nothing when I tried to fix this in my medical record. Well, I recently sustained a shoulder injury. I went to the ER, and met Dr. Choi. He was very short and not empathetic whatsoever. He poked my shoulder a few times and then informed me that my shoulder wasn t broken, the muscle was stretched, and he didn t do ANY kind of work up. After that, I ended up going to my PCP who ordered an x-ray later this past week. Guess what it showed? Early signs of osteoarthritis in right shoulder and acromioclavicular joint with joint space narrowing wi the hypertrophic spurring. The injury is consistent with a rotator cuff tear. Not only did he waste my time, he wasted my money. I won t be returning to ORMC unless I am on my death bed and I d encourage everyone to do the same.

Date: 6 months ago

Review №41

Rating: 1

This hospital is the worst how can you diagnose someone with something that they dont have (Uti)not mention prescribed the wrong medicine...plus have the nerve to get upset when I notify the hospital about....I will not ever go back to Odessa regional

Date: 6 months ago

Review №42

Rating: 1

I took my wife to the ER room, they took some unnecessary blood samples for an unnecessary full blood panel, we did not received any results and did not received any medical attention. They still charged +5000 dollars including +3000 dollars for the unnecessary blood test and almost $1000 for an unnecessary bag of saline. Avoid at all cost!! Go to an Urgent Care facility instead.

Date: 6 months ago

Review №43

Rating: 2

The doctor was great, CCU staff was horrible, said they were observing not too busy chit chatting, not ever there when she needed them, call button not hooked up, observer at the window was gone a lot, act like they didn t want to deal with the patient. Information was being documented wrong. Need to improve! The positive note, the doctor was quick to order what she needed as medicine and the staff was prompt to get to the patient most of the tim

Date: 7 months ago

Review №44

Rating: 5

Date: 7 months ago

Review №45

Rating: 1

The worst of all experiences like this hospital.. Yesterday 02/13/24 12:25 PM we arrived at this place, especially the laboratory area with a referral from the primary doctor with my 15 day old baby.. At first everything was very fast with the documentation and after they took our payment, there were 2 of us now at the door of the laboratory waiting for someone in charge of taking our babys blood samples, but not before returning to the reception and asking please If they could find someone in charge of the laboratory It was an unpleasant experience that leaves a lot to say about this facility The price of the services is quite high, for a bad service I am the customer who will return

Date: 7 months ago

Review №46

Rating: 5

Date: 7 months ago

Review №47

Rating: 1

Was in ER 11-23 with excruciating pain. All indications from ER Dr and Nurse pointed to kidney stone which I told them I have had before. Nurse and Dr were great. Doctor from 11-23 visit ordered CT scan and later told me that Radiologist said there was not a stone. Dr gave me treatment for UTI and gastrointestinal bug. Pain would resurface periodically until 1-23 when I returned to the ER. Again admitting, doctors and nurse were great. This was a different doctor than the first visit and he told me he could do his job better with a CT ( second one in 60 days). He also mentioned that I would have the same radiation exposure as some of the people at Hiroshima. I was in terrible pain and agreed to the scan. He later came in and said I had an 8mm stone in the right ureter. I requested a cs of both scans and looked at it on my computer. Granted, I knew the area to look at but I am an untrained person and saw the stone on both scans. This has caused many weeks of horrible pain and could have been addressed two months ago if it had been diagnosed correctly the first time.

Date: 8 months ago

Review №48

Rating: 1

Worst hospital I ve ever gone to , I miscarried my son at 11 was so he was a tiny stillborn I was lacked of holding him and when the nurse walked in she called me dramatic for being in that much pain do not come here ever!!

Date: 8 months ago

Review №49

Rating: 1

Emergency Room Nurses Need A Little More Schooling Or Something . Last week my Husband Came Here Nurse Couldn t Get The Needle Correctly in his arm . Had To Restick Him 3 Different Times . Brought my kid Here . They got blood but it wasn t enough they stuck her 4 more times totaling 5 in all. She refused to be poked with another needle(I don t blame her) doctor came In trying to argue me down because I m her Guardian . My Child Still Didn t Want To be poked Again ! They Took Blood AGAIN Anyways . We Clearly could have been BETTER off going to Medical Center . Where They Would Have Taken Their Time With My Child And Gotten All The Blood They needed THE FIRST TIME ! If I could give negative stars I would . Claiming to help people but your NURSES are Horrible At Their Careers/Jobs . We will NOT be Coming back here .

Date: 9 months ago

Review №50

Rating: 5

I am So grateful with the Staff The Doctors, from the moment I walk in...to pre register for the Surgery..the Nurse the Yankee Girl was Amazing explaining everything...And on my Surgery day...Oh Lord...I couldnt be in a better Place...my Nurse Mert was Wonderful, The Surgeon Dr Terry Unruh, and his whole team, Nurses, Anesthesiologist what a wonderful Blessing...Thank you so Much for Genuinely Caring about the Patients..God Bless you all

Date: 9 months ago

Review №51

Rating: 5

Date: 9 months ago

Review №52

Rating: 5

Everyone was very nice and informative!

Date: 9 months ago

Review №53

Rating: 5

The best care!!!! Providing my mother with all the best! God bless all the wonderful people here!

Date: 10 months ago

Review №54

Rating: 3

Date: 10 months ago

Review №55

Rating: 1

This hospital is by far the worst. Hospital staff is terrible and very rude. Also the owner of the hospital is a disgrace. He doesn t care about patients concerns whatsoever.

Date: 10 months ago

Review №56

Rating: 1

Dr Choy does not care and won t let you talk, he rushed to talk in and out. !!!!!!! Send u with meds immediately good luck they don t care !!!!your better off going else where !!!!!! I was warned about him with other family members and it s so true

Date: 10 months ago

Review №57

Rating: 1

Worst hospital in town been here almost 5 hour

Date: 10 months ago

Review №58

Rating: 5

11-13-2023 Cynthia was my mammogram technician today. She was very professional and compassionate and took the time to pray with me about a family matter. Thank you so much Cynthia for blessing me today.

Date: 10 months ago

Review №59

Rating: 5

Date: 10 months ago

Review №60

Rating: 5

Date: 10 months ago

Review №61

Rating: 5

Nice outpatient surgery staff and great medical team. Made me feel very comfortable before and after surgery.

Date: 11 months ago

Review №62

Rating: 4

Nurse Blu was the best nurse I ever had! My after birth care was immaculate because of HER. I was so grateful to have her as my night time nurse for the 2 nights I was there. Even after two years post op I can t forget her! Thank you nurse Blu!

Date: 11 months ago

Review №63

Rating: 5

Date: 11 months ago

Review №64

Rating: 5

My nurse in day surgery, the nurse lead and the anesthesiologist were absolutely amazing and caring.

Date: 11 months ago

Review №65

Rating: 5

Date: 11 months ago

Review №66

Rating: 1

Horrible customer service at the ER department. I brought my brother in cause he was having chest pain and shortness of breath - which was explained to the receptionist. I asked if someone could bring him in on a wheelchair cause he felt like passing out. She asked why? and said he was able to walk to the vehicle, and you re asking for a wheelchair? Needless to say we left to MCH and our concerns were taken seriously. We weren t questioned as to why we needed assistance.

Date: 11 months ago

Review №67

Rating: 4

Date: 11 months ago

Review №68

Rating: 1

Hospital is hot!!! They cant keep the air conditioning running. Its 90 degrees inside. Dont come here.

Date: 11 months ago

Review №69

Rating: 5

Date: 11 months ago

Review №70

Rating: 5

Date: a year ago

Review №71

Rating: 5

Just had my second c section here and the staff was amazing! Specially Donna, RN- Night Shift. Nurses like her are reason why I always recommend this hospital for labor and delivery. Not only were they understanding, helpful, very informative and friendly she was also very caring and compassionate just like the other nurses as well.

Date: a year ago

Review №72

Rating: 5

Everything worked great. I showed up at 6 AM for a procedure and by 6:15 they whisked me to the back and by the time they got everything done it was about 8:00 am and they had me in the back working on me so I have no complaints. My nurse is kind of pretty too.

Date: a year ago

Review №73

Rating: 5

Date: a year ago

Review №74

Rating: 1

Went in with back pain and stomach pain they did all these test they are going to charge me for but tell me why I did not get any results given to me told the nurse I felt worse then when I came in told them I was hurting they brought me discharge paper and sent me on my way

Date: a year ago

Review №75

Rating: 5

Very nice , and knowledgeable people!

Date: a year ago

Review №76

Rating: 5

Date: a year ago

Review №77

Rating: 5

Date: a year ago

Review №78

Rating: 5

Date: a year ago

Review №79

Rating: 5

Everyone was super nice. They made me feel so comfortable. They showed me true compassion when I had my procedure.

Date: a year ago

Review №80

Rating: 5

Date: a year ago

Review №81

Rating: 1

Worst experience ever. Wasn t scheduled in correctly for surgery. After waiting hours they had AC problems in the OR even though everyone else was still being taken back. They wanted me to wait there in pre op until the got the AC fixed (18 hours w/o food or water at that point) even though my dr had already left. I ended up checking myself out and have yet to get a call back to reschedule like they said they would and it s been over a week. Not to mention, the only other time I ve been there is for my c section which was a traumatizing experience due to the anesthesiologist and her demeanor. I WILL NEVER recommend this hospital to anyone.

Date: a year ago

Review №82

Rating: 3

My mom was brought in by ambulance, we had to wait to be taken back, but when we were coming out of the ER I killed a cockroach, in the trama room that they had her in, on the cart was a full bottle of Propofol, I told the nurse that needs to be secured.

Date: a year ago

Review №83

Rating: 5

Date: a year ago

Review №84

Rating: 5

Date: a year ago

Review №85

Rating: 3

I recently had a procedure done here at the hospital, for starters the main entry of the hospital didn t come off very inviting, you can tell the building g is very aged, once inside the staff was great! I was greeted immediately and asked to sign in. The chairs in the waiting area on the first floor are very old and uncomfortable, you can see the buildings age on the interior, on the second floor waiting area the more old furniture, lamps that look like they re from the 80s, stains on the carpet floors, very dirty area. Not exactly inspiring hygiene or cleanliness. Once I was taken to PRE-OP I was greeted by more amazing staff, modern equipment, and reassurance that they had everything ready and in line for my surgery. Staff made me feel safe and comforted me through the whole process. If I phad a choice I would probably pass on this facility next time just cause of how old and dirty the main waiting areas are.

Date: a year ago

Review №86

Rating: 5

Our nurse Gabby was absolutely amazing! Her patience and kindness helped my daughter ease her nervousness about getting her procedure done.

Date: a year ago

Review №87

Rating: 5

Date: a year ago

Review №88

Rating: 5

Everything went as planned! The staff was helpful and pleasant!

Date: a year ago

Review №89

Rating: 4

Date: a year ago

Review №90

Rating: 5

The nurses were very nice & professional. Made me feel very comfortable. 2 problems I had though. My bed was so uncomfortable. I could feel the bar in the middle. Before I could use the toilet I had to clean the seat. It was awful. This was after I waited for them to clean my room before they admitted me.

Date: a year ago

Review №91

Rating: 3

The staff was amazing before the surgery afterward everything was expedited. It seemed like they. Wanted me out asap

Date: a year ago

Review №92

Rating: 1

Possibly the worst hospital I have ever been to. Staff is lazy, rude and inattentive. They will rush you out and hand you a bill. I would recommend a back alley lobotomy over ORMC.

Date: a year ago

Review №93

Rating: 5

Date: a year ago

Review №94

Rating: 4

Date: a year ago

Review №95

Rating: 5

Date: a year ago

Review №96

Rating: 5

Sorry

Date: a year ago

Review №97

Rating: 1

The doctor should keep his opinion to his self dont put it on the paper that I spell I give him a ffffffff and a one star but the nurseshe get a A+

Date: a year ago

Review №98

Rating: 5

Another very good experience at ORMC !!!

Date: a year ago

Review №99

Rating: 1

Odessa Steward (laboratory) hiring personnel have racial and age preferences. They prefer old and white new-hires.

Date: a year ago

Review №100

Rating: 5

ORMC is one of the cleanest hospitals Ive ever been in. The nurses are very organized and helpful.

Date: a year ago

Review №101

Rating: 1

Go to the ER for chest pain. Could literally be having a heart attack but these people are slow and not concerne

Date: a year ago

Review №102

Rating: 1

Tried to call and get some help with medical statement, on hold for 40 minutes with not even a person to let me know there would be a long wait time.

Date: a year ago

Review №103

Rating: 1

They didnt give my daughter stitches whe they should have and knew better. Truly upsetting

Date: a year ago

Review №104

Rating: 1

Had been scheduled to get induced & got a call that they d have to reschedule due to having no rooms , when the whole purpose of being scheduled to get induced is to plan around that day and to have everything ready. Long story short had sitter and everything ready just to be told they ll reschedule it but they aren t sure exactly when or what time.

Date: a year ago

Review №105

Rating: 1

My daughter. In law just got diagnosed with emergency gallbladder surgery at Andrews Hospital after going to ORH twice in one day. No cat scan or x-ray or ultrasound was done at ORH. Dont waste your time go to Andrews.

Date: a year ago

Review №106

Rating: 1

Date: a year ago

Review №107

Rating: 1

Theyll hide a 3000 bill as emergency room for every normal baby delivery that is not programmed!! My in law had her baby at mch and she didnt get that charge. Maybe consider going there to have your baby...

Date: a year ago

Review №108

Rating: 5

On 2/09/2023 I was taken to emergency room due to a work related incident where my situation was very critical at the time, and emergency surgery was performed by Dr. Lynch and his surgery team.. Everyone who I came in contact with that works at ORMC treated me with care.. All the staff are awesome!!! My stay was til 2/15/23 even til the last minute they treated me with care.. if I could rate ORMC with 100 stars they pass it with flying colors... Thank you guys!!

Date: a year ago

Review №109

Rating: 1

This is usually my go to hospital but today was absolutely awful. My nurse at first was amazing then after that his attitude change. Hours had passed by and we didn t even get checked on Dr Choy does not care and won t let you talk, he rushed in and out. The nurse at the counter literally ate all day and she was cussing continuously. Worst experience ever! Our wait time was over 9 hours!

Date: a year ago

Review №110

Rating: 2

I felt like a burden to them the whole time. Maybe good patient care is dependent on who theyre serving.

Date: a year ago

Review №111

Rating: 3

I gave 3 stars because I can t split it unless I do a separate post, I had mixed experiences today: I went to the Er for abdominal pain, triage nurse was not helpful at all. Checked me in, asked minimal questions walked me to my room and left. Didn t offer a blanket tell me the dr would be in ect. Just walked me back stuck the clip board on the wall and left. However my actual nurse was AMAZING! Her name was Rebecca. She talked to me like a friend and was very helpful. Was gentle with my IV and explained everything to me regarding my care and what was wrong. Registration was rude AF! The lady came to get my information, took my DL and was gone forever! And when they finally returned it, it was a different lady. She walked in told me it would be a $200 deposit which i stated I didn t have until payday, she rolled her eyes said ok and walked out! Glad y all have at least 1 person that cares about the patient! That s Rebecca for being amazing! The rest of them need to work on thier people skills!

Date: a year ago

Review №112

Rating: 1

Should be no stars. I took my 9 month old baby to the ER tonight. She had a 102.5 fever with trouble breathing. We were there 3 hours. I think she saw a doctor not sure. We saw a nurse 1 time for Tylenol. The respiratory therapist came and sucked out her nose. Then some other nurse came with discharge papers. Not 1 person told us what was wrong. Not 1 time did anyone come to check on her and see how she was doing. No quality of care what so ever. We will never go back to that hospital again. I would rather pay for a private ER.

Date: a year ago

Review №113

Rating: 5

Date: a year ago

Review №114

Rating: 2

Went with severe pain and was sent to OB where they did no tests and told me it was round ligament pain. Next day came back with persistent fever and high heart rate. I was septic from a kidney infection and was hospitalized for 4 days. They wouldn t accept my insurance, made me apply for Medicaid in tx, even though I was already in the process of switching. Now I can t reach anybody to have them process my insurance and they sent it all to collections .I m going to have to drive two hours to go in person to get the billing straightened out. One of the most annoying experiences I ve ever had with a hospital.

Date: a year ago

Review №115

Rating: 5

came over here after sitting at Midland memorial for two hours on two separate occasions. walked into the ER and was in a room within 20 minutes. they started assessing my pain and what I was in for. by midnight I had my diagnosis and surgery time. Want to give a special shout out to Michelle, Cheyenne, and Brandon for making the ER visit bearable. Once I got into my room an got situated I had an amazing nurse named Rachole, she made sure me and my wife were comfortable and taken care of to her fullest capabilities. My IV kept going off throughout the night and no matter how many times I had to call her or Holly in they were pleasant every time. Shout out to my night nurses Rachole and Holly, yall were nothing short of amazing. I cannot forget my daytime nurse as well as my surgeon, Leah, my nurse for everything she did to keep me comfy before and after the surgery to Dr. Shuester my surgeon and the ladies and gentlemen In the surgery room, yall were absolutely amazing and made going under the anesthesia comforting and something I will never forget. thank you ORMC for taking such good care of me and my wife.

Date: a year ago

Review №116

Rating: 5

Martha from obdy was such an amazing women she treated my daughter brianna so well treating her as if she were her own very respectful loving and caring keep doing what you do Martha you are an awesome women

Date: a year ago

Review №117

Rating: 1

Early this morning 10-20-22 my wife had to take my 3 year old daughter to the emergency room for difficulty breathing. The doctor gave my daughter a breathing treatment and told my wife that he would write a prescription for another drug that would help, this was at or about 12:45 a.m and at 02:45 none of the staff had entered the room since the doctor, my wife said the staff could be heard laughing and joking around so my wife went back out there to ask about the other medication. She was told that they were busy and will get to my daughter when they can. At 0300 my wife and daughter walked out with no prescription and 0 acknowledgement. There were no other patients in the ER.

Date: a year ago

Review №118

Rating: 1

Horrific Hospital.... ER nurses, staff and physicians are the worst. Everone is too lazy to actually do anything, they are there to collect a paycheck and nothing else. Zero interest in helping patients.

Date: a year ago

Review №119

Rating: 5

Date: a year ago

Review №120

Rating: 1

I had surgery on 9/30/22 it was the worse horrific experience from registering to medical staff. That hospital lacks good management. Bottom line would I recommend this hospital?? NOPE! So make my story short after surgery I had a few issues and one was the packing bandages were left inside me. I noticed something not normal called a nurse she pulled them out they had been in there abt 24 hours she said there were no notes or anything stating that bandages were left in. I Can keep going on abt my horrific experience but I think y all get my point, don t trust this hospital

Date: a year ago

Review №121

Rating: 5

Had an outpatient surgical procedure last week and everything went very smoothly. The staff was attentive and I received excellent care.

Date: 2 years ago

Review №122

Rating: 5

Date: 2 years ago

Review №123

Rating: 5

Both of my children were born at ORMC and everyone were very nice.

Date: 2 years ago

Review №124

Rating: 4

Date: 2 years ago

Review №125

Rating: 5

Date: 2 years ago

Review №126

Rating: 5

Date: 2 years ago

Review №127

Rating: 5

Date: 2 years ago

Review №128

Rating: 5

Date: 2 years ago

Review №129

Rating: 3

Date: 2 years ago

Review №130

Rating: 5

Date: 2 years ago

Review №131

Rating: 3

Date: 2 years ago

Review №132

Rating: 5

First time being here for a mammogram. Everyone was so nice, from the receptionist to the lady that performed my mammogram. The facility is so very warm, welcoming and inviting.

Date: 2 years ago

Review №133

Rating: 5

Date: 2 years ago

Review №134

Rating: 5

Date: 2 years ago

Review №135

Rating: 5

Date: 2 years ago

Review №136

Rating: 5

Date: 2 years ago

Review №137

Rating: 5

Date: 2 years ago

Review №138

Rating: 5

Was seen promptly after registering. Ver nice and knowledgeable employees. The building was spotless from the front office to the clinics ie x-Ray Dept. Very pleasant experience.

Date: 2 years ago

Review №139

Rating: 5

I had an ultra sound done at the main campus. From reception desk to the staff in the ultra sound department, everyone was awesome. It s nice to see in this day and age that courtesy and customer care still exists at ORMC!

Date: 2 years ago

Review №140

Rating: 5

Date: 2 years ago

Review №141

Rating: 5

very friendly and efficient

Date: 2 years ago

Review №142

Rating: 5

All of the personnel from the Dr, reception, preadmission, lab, xray, nursing care, anesthesia, house keeping, dietary were all excellent and exceptional. Felt very well cared for, loved, that my care and comfort was very important to them.

Date: 2 years ago

Review №143

Rating: 5

Date: 2 years ago

Review №144

Rating: 1

I called around 3:30 PM to inquire to get an X-ray. Receptionist said they are open until 8 PM or so. I asked are you sure and she said yes! I showed up at 6 PM and they said they close at 3:30 PM. Very disappointed. Should have gone to MCH instead. MCH closed at 6 PM and I missed that too!

Date: 2 years ago

Review №145

Rating: 5

Really enjoyed the care I received at ORMC emergency room. From the front desk to the back with nurses station. Everything was great. The registration nurse was from San Angelo, she was very nice and had a great personality. The charge nurse that saw me in the back was busy due to being understaffing, but the level of care was priority. I greatly appreciate how well I was taken care of especially from the ladies that took my cat scan. They were wonderful. So I rated this hospital a 5 due to the attentiveness and wonderful service. My only critique would be to update facilities. Really dated and could seriously be remodeled.

Date: 2 years ago

Review №146

Rating: 1

After sitting in the ER for 7 hrs, the Dr came in and said he didn t what was wrong with me, my situation was above his pay grade. Transfers me to Lubbock and they diagnose me in five minutes. Avoid this hospital.

Date: 2 years ago

Review №147

Rating: 1

This was a very overwhelming experience. From the intake clerk to the doctor himself. Very rude and ugly. No compassion for autistic child. My son was scolded several times to quit pacing. Explaining the situation the doctor told me that the rolling stool in my cubicle was rolling by itself and he was trying to avoid an accident. Keeping in mind that my son was pacing in left side of the room just taking another 8 steps and would proceed back. He was very quite and worried about myself. No compassion!!!!!! I was not given any results of my specimens.

Date: 2 years ago

Review №148

Rating: 3

I was misdiagnosed here; went to the other hospital in Odessa and they treated me accordingly, better as well.

Date: 2 years ago

Review №149

Rating: 5

They make it so easy and theyre so nice I couldnt have been happier and I felt more comfortable than ever

Date: 2 years ago

Review №150

Rating: 3

There were multiple errors/issues during my appointment beginning with the front desk clerk. When I got to the back (after making me wait and taking others back ahead of me that arrived AFTER me) the orders were entered incorrectly and had to be done again while I stood, wrapped in a small cover, topless. These orders had to be corrected before they could take ANY pictures. THEN they were telling me about how I would receive the results. I asked about my infrasound that had been ordered? Once again, correction ensued as the ultrasound order had not been passed to the back. They had me sit in the waiting area, topless but lightly covered, while they once gain sorted out the issues. At this time, before the ultrasound, I was take back into the mammogram room for additional pictures that were not initially captured the first time I was in there, again, because of the second error on the input of orders. Since they did not know I had an ultrasound ordered, there were pictures they had not taken. Finally ..I m taken back for the infrasound. The ladies in the back were wonderful and very cordial. The issues originated, I believe, from registration and entering of my orders. There were errors all the way through. In my opinion, the tone of the visit was set during registration. She was very short and matter of fact in tone, letting me know my wait was my own fault. She had obtained authorization from my primary insurance. She put my file aside while she registered two other patients and sent them to the back while I waited for her to check my secondary insurance I had brought with me. It felt as if my obstacles during this visit were birthed at the registration desk. I have come here for many years. I will say this was the most challenging visit I ve had.

Date: 2 years ago

Review №151

Rating: 5

Date: 2 years ago

Review №152

Rating: 5

Thank you you guys were amazing I live in midland Texas and they don t know anything about anything I rather go to Odessa hospitals were I know I will be Taken care of right again thank you

Date: 2 years ago

Review №153

Rating: 5

Friendly and professional staff. Theyre very tentative to their patients needs and the wait time is very minimal. As many times as Ive been to my appointments I can honestly state that I am highly pleased with the services provided.

Date: 2 years ago

Review №154

Rating: 4

Date: 2 years ago

Review №155

Rating: 1

I have used the facilities at ORMC over the years for various healthcare issues and the staff has always been great. I am giving a 1 star because I often have issues with their billing department. I do not like having to give a 1 star because I do not want to take away from the care my family and I have received, which has been great. However, having to deal with overbilling each time you get a statement and then having the hospital and their billing department give you the run around is beyond frustrating. I have currently been trying to get a bill resolved since Jan. of this year where they charged me for two emergency room visits on the same day like 5minutes apart. The hospital billing department has been no help. I will not go into specifics but this has been an awful experience and it makes me not trust them since it is not the first time I have had issues with billing and I know I am not the only one by a long shot. I am a responsible adult TRYING to pay my bill, but pay what I owe. My warning to everyone is to check your bill closely!!!

Date: 2 years ago

Review №156

Rating: 5

Date: 2 years ago

Review №157

Rating: 1

Awful.

Date: 2 years ago

Review №158

Rating: 4

I for the most part prefer using ORMC. I took my mom there for years because her Doctor preferences it. So here s the thing, people that are using these facilities are doing so for their health. So most times it s either going to be a scary ordeal or your having a baby, which still can be scary. So why would you but RUDE or people with a flat affect at the reception desk? I am 60 and have just dealt with breast cancer so every visit is a, what do they think they found now moment. Worry and anxiety have set in and then I have to deal with a rude person. WHY? But I have to say most of my interactions with ORMC staff have been good. Thank you for that!!

Date: 2 years ago

Review №159

Rating: 5

I was very pleased with all the attention I receiving during my visit your staff was very professional and courteous. Thank you and keep up the great work Sincerely Chris M.

Date: 2 years ago

Review №160

Rating: 5

Date: 2 years ago

Review №161

Rating: 5

I had an outpatient radiological procedure. The registration was quick and easy. The CT scan with IV contrast was performed very professionally and right on time. Couldnt have been more pleased.

Date: 2 years ago

Review №162

Rating: 5

Date: 2 years ago

Review №163

Rating: 1

I walked in and I just tested positive for Covid now need to remind you I m fully vaccinated but still for it and this is my first time getting Covid so I m new on how to handle it. So I walked in in pain I told the lady I took a home test and wanted to make sure I got and asked to get tested again she threw the biggest most horrible attitude towards me and we get into a small argument now what she should had done was talked to me with respect and nicely and guide me because this is my first time having Covid needless to say those nurses at Odesa Regional medical hospital has the absolute worst attitude in Odessa Texas at the front window I will not returned over there again.

Date: 2 years ago

Review №164

Rating: 5

The staff members did an excellent job when it came down to my surgery procedure. They explain everything to me about my surgery, how long the surgery was going to take and that I was in good hands with the anesthesia team. Overall everything went down great and am very happy for the staffs members of Odessa Regional Medical Center.

Date: 2 years ago

Review №165

Rating: 5

Date: 2 years ago

Review №166

Rating: 5

I have tonsillitis. Medical center would not do anything. Said the would call me a antibiotic, but seemed to not want to do that. I havent drank or eaten anything in 3 now 4 days. I went toormc and was in back immediately, Dr was very pleasant and nurse Dan was very caring. Gave me iv fluids, med injections to help pain and swelling. Unfortunately they do not have a throat specialist. I would choose this hospital over MHC anyway. Everyone here is caring and has good bedside manners. Thank you for helping me. Worst pain ever.

Date: 2 years ago

Review №167

Rating: 4

Date: 2 years ago

Review №168

Rating: 5

Love the department

Date: 2 years ago

Review №169

Rating: 1

January 21, 2021 had my son transported to ORMC because he stopped eating the day before and his breathing was not right. The ER doctor, Dr. Kyungho Choi, was rude and basically told me he had 36 patients and didnt have time for my son. He wanted my son to be transferred to El Paso, yes the town where their hospitals are used as meat rooms and no way of survival with COVID. I was against this transfer but Dr. Ortega said that my son needed immediate COVID treatment. I saw my son doing good with the C-Pap. He was awake and knew his surroundings and was alert. During flight a Mason decided that he would intubate my son because of elevation purposes I was denied to fly with my son. When my son got to El Paso, I knew right there and then that he would not recover. My son is 29 years old with Down Syndrome and ORMC failed in treating my son and they always always took care of him up until January 21, 2021. That Dr. Choi made a false report to El Paso in that my son was 2 weeks with COVID; kidney failure; fever of 103; and severe pneumonia. Why would ORMC kill my son

Date: 2 years ago

Review №170

Rating: 4

Date: 2 years ago

Review №171

Rating: 5

Excellent service and very friendly staff

Date: 2 years ago

Review №172

Rating: 5

Date: 2 years ago

Review №173

Rating: 4

Date: 2 years ago

Review №174

Rating: 5

Date: 2 years ago

Review №175

Rating: 1

Date: 2 years ago

Review №176

Rating: 5

Date: 2 years ago

Review №177

Rating: 5

Date: 2 years ago

Review №178

Rating: 5

Everyone is so nice! I didn t have to wait long so the appointment was quick! I ve used them for years and am very satisfied!!

Date: 2 years ago

Review №179

Rating: 5

Date: 2 years ago

Review №180

Rating: 5

Date: 2 years ago

Review №181

Rating: 5

Date: 2 years ago

Review №182

Rating: 5

Date: 2 years ago

Review №183

Rating: 5

very professional & considerate staff would recommend this hospital to friends and family.

Date: 2 years ago

Review №184

Rating: 3

I have Aetna Medicare and Yet I was charged $125 and I pay insurance and my copay is 0. Ah but I didn t have a prior appointment so I was charged! That s wrong!!!

Date: 2 years ago

Review №185

Rating: 5

If you ever have any breast issues, I would HIGHLY recommend going the breast center at ORMC! I really cannot express how caring and friendly the faculty were, the front desk, ultrasound and mammogram techs, Doctor Ashlock, and the scheduler. They actually asked questions and wanted to help me find a solution to my problem. And when I had to undergo a procedure, they explained everything very throughly and answered all of my questions and Kendra literally stood at my feet reassuring me I would be ok. I never felt more genuinely cared for at a faculty before.

Date: 2 years ago

Review №186

Rating: 1

I was in so much pain, I mean severe screaming throughout the hospital and they explained they couldn t get me in I had to wait. I hope you one day suffer the way I did worse for being inhumane

Date: 2 years ago

Review №187

Rating: 5

Date: 2 years ago

Review №188

Rating: 5

Very good hospital would advice anyone to use this hospital ver friendly

Date: 2 years ago

Review №189

Rating: 4

Staff was very helpful and considerate. The only thing I did not like was the bed. I was miserable all night and could not get comfortable.

Date: 2 years ago

Review №190

Rating: 5

Date: 2 years ago

Review №191

Rating: 5

The staff was very friendly and curious. They were very efficient and my appointment rolled along nicely. Not a long wait time. Would highly recommend them.

Date: 2 years ago

Review №192

Rating: 5

Date: 2 years ago

Review №193

Rating: 4

Date: 2 years ago

Review №194

Rating: 5

Date: 2 years ago

Review №195

Rating: 5

I was treated with so much care and attention from wonderful staff.

Date: 2 years ago

Review №196

Rating: 5

Date: 2 years ago

Review №197

Rating: 5

Date: 2 years ago

Review №198

Rating: 4

Date: 2 years ago

Review №199

Rating: 5

Very caring and comfortable !

Date: 2 years ago

Review №200

Rating: 5

Date: 2 years ago