CubeSmart Self Storage

Review №1

Rating: 4

Date: 2 days ago

Review №2

Rating: 5

Date: 4 days ago

Review №3

Rating: 5

Date: a month ago

Review №4

Rating: 5

Could not have been better

Date: a month ago

Review №5

Rating: 5

Date: a month ago

Review №6

Rating: 5

Great customer service. Fulfilled everything I needed from their services.

Date: a month ago

Review №7

Rating: 5

It was very easy, pleasant , organized , and full of the info I needed

Date: 2 months ago

Review №8

Rating: 5

I cant speak highly enough of this business- excellent pricing and availability, wonderful customer service, and clean well-kept facilities. Highly recommended!

Date: 2 months ago

Review №9

Rating: 5

Clear communication, well prepped and kind staff

Date: 3 months ago

Review №10

Rating: 5

The young ladies were very knowledgable about the units, pricing and availability. You could tell these ladies knew their jobs and were happy at work. I am completely satisfied with my transaction. It is nice to walk into a business and see smiling, helpful faces.

Date: 3 months ago

Review №11

Rating: 5

Awesome Staff!

Date: 3 months ago

Review №12

Rating: 5

I couldnt be more pleased with the service I got from Autumn and Sonni. Thank you, Kevin.

Date: 4 months ago

Review №13

Rating: 5

Secured and easy access to the unit The hand trucks available make moving items easy Staff is friendly and easy to work with whenever needed

Date: 4 months ago

Review №14

Rating: 1

Horrid. They will charge you for an earlier date and make it difficult for you to cancel the unit.

Date: 4 months ago

Review №15

Rating: 5

Courteous and helpful staff and good price!

Date: 4 months ago

Review №16

Rating: 1

Price quoted did not match the actual monthly charge. Admin/move in charges were not disclosed prior to making the decision.

Date: 5 months ago

Review №17

Rating: 5

Great experience. Manager was very accommodating and knowledgeable.

Date: 6 months ago

Review №18

Rating: 5

It is neat and clean, easy to get to and it is so nice sto be able to use the dolly at the door.

Date: 6 months ago

Review №19

Rating: 5

Last week I picked up a big Penske truck and a car carrier at Cubesmart. I was not familiar with the truck or the carrier. Also, this was the day AT&T was down so I couldn t access the Penske instructions or call them. Autumn went above and beyond helping me get everything sorted. Without her help, I would have spent way too much time getting on the road. Finally, I couldn t access Google Maps and I wasn t sure how to get to Marble Falls. Autumn used her non-AT&T phone to get directions for me. I am deeply appreciative of her help.

Date: 7 months ago

Review №20

Rating: 5

Sonny is awesome.

Date: 7 months ago

Review №21

Rating: 5

Friendly staff, clean facility and easy access.

Date: 7 months ago

Review №22

Rating: 1

At this point I am very disappointed. Went to get the lock I paid for and no managers. The sign said open. The will be back sign said would be back a 2:35 pm, I arrived at 3:15 pm doors locked. Called the number no answer. I and my husband both left messages and called a total of 8 times while waiting in the parking lot until 4pm. We left at that time and did not receive a phone call before closing of business from the manager.

Date: 8 months ago

Review №23

Rating: 5

Easy set up, super friendly staff and everything was just so smooth.

Date: 8 months ago

Review №24

Rating: 4

The facility and staff have always been pleasant but they have steadily increased unit pricing so high that it is no longer affordable.

Date: 8 months ago

Review №25

Rating: 5

Date: 8 months ago

Review №26

Rating: 5

Sonni and her co-worker were amazing! Super helpful and kind! Great customer service! Glad I got this location!

Date: 10 months ago

Review №27

Rating: 5

Rented a smaller unit but from what I ve seen, the facility is clean and the customer service provided by Sonni was excellent. Price is fair and comparable to other storage facilities.

Date: 11 months ago

Review №28

Rating: 5

Sunni was very professonal and attentive.

Date: 11 months ago

Review №29

Rating: 1

My storage unit got water in it, probably from a leaky roof, and ruined some of my things! The insurance I paid for wouldnt covered the costs. CubeSmart wouldnt do anything, therefore I lost several thousand dollars worth of things. The insurance is worthless and CubeSmart doesnt care!! Three weeks later and Ive heard nothing from CubeSmart. The manager Autumn has photos of the damage which also shows the area where the water incurred!

Date: 11 months ago

Review №30

Rating: 5

Date: 11 months ago

Review №31

Rating: 5

Great customer service

Date: 11 months ago

Review №32

Rating: 5

Date: a year ago

Review №33

Rating: 5

CubeSmart has a quick, simple, and easy rental process. I like having doors at both ends of the unit. The units are clean, bugfree, have air conditioning, and were large enough to fit my entire two bedroom apartment with appliances. Office staff was also very helpful.

Date: a year ago

Review №34

Rating: 5

Date: a year ago

Review №35

Rating: 5

Monica has been so great to work with! She s gone above and beyond and made the overwhelming stress of moving a little less. So glad I picked this storage location!

Date: a year ago

Review №36

Rating: 5

Super friendly staff, value for price, convenient

Date: a year ago

Review №37

Rating: 5

Was clean, working equipment and friendly staff.

Date: a year ago

Review №38

Rating: 5

If I needed something the office person would help. They always answered any questions I asked. The storage unit never had rodents or bugs.

Date: a year ago

Review №39

Rating: 5

Really appreciate the staff and the facility. Good design and everything is one story. Staff is friendly and very helpful. Great job guys!

Date: a year ago

Review №40

Rating: 5

Monica was extremely helpful and went above and beyond to ensure I had the right type of unit at a good price. This is my third time to rent from Cubesmart and thanks to employees like Monica Ill be sure to come back.

Date: a year ago

Review №41

Rating: 5

Autumn was informative and very helpful.

Date: a year ago

Review №42

Rating: 5

Very quick and friendly

Date: a year ago

Review №43

Rating: 5

Rented online, super easy. Arrived after hours and had to find my unit but that was less than 5 minutes. Great location

Date: a year ago

Review №44

Rating: 5

It was very easy to get set up. You can do it online. We chose to go to the site as we wanted to see where the unit was. The manager was very busy, but took time with us and provided excellent service. Were so glad we chose to come to cubesmart. It was very clean!

Date: a year ago

Review №45

Rating: 5

Date: a year ago

Review №46

Rating: 5

Friendly service and very clean place.

Date: a year ago

Review №47

Rating: 5

Autumn has been great to work with. Our unit was very clean and exactly as expected.

Date: a year ago

Review №48

Rating: 4

Date: a year ago

Review №49

Rating: 4

Very nice customer service and the discount prices were good

Date: a year ago

Review №50

Rating: 4

The facility is really nice. The online service didn t meet my needs. I wanted to pay the discounted 4 months up front and had my own locks so didn t want to pay for your lock.

Date: a year ago

Review №51

Rating: 5

Fast and friendly service.

Date: a year ago

Review №52

Rating: 5

Date: a year ago

Review №53

Rating: 5

Exactly what I needed. Flexible term and easy access with a reasonable price made this the right choice for me.

Date: a year ago

Review №54

Rating: 4

They worked with me pretty well and I accidentally originally cancelled it by mistake but they reinstated my application for that unit.

Date: 2 years ago

Review №55

Rating: 5

We reserved a unit online very easily Once we arrive at the location on tx-337 our experience was great. The manager was very professional She explained everything to us and showed us the unit before signing she made our crazy moving day better

Date: 2 years ago

Review №56

Rating: 5

From the national call desk to working with Autumn and Jeff...the experience with CubeSmart has been courteous, helpful and informative. Hopefully all continues to go well. Big thanks to Autumn and Jeff at the New Braunfels, TX location.

Date: 2 years ago

Review №57

Rating: 1

Take your stuff elsewhere!

Date: 2 years ago

Review №58

Rating: 5

Very smooth process to get storage room and get items into facility

Date: 2 years ago

Review №59

Rating: 4

Date: 2 years ago

Review №60

Rating: 5

Well kept and secure facility. The staff was always helpful. Easy in and easy out.

Date: 2 years ago

Review №61

Rating: 5

The ease of renting the unit. I didnt have to go into the office everything was done from the internet very easy to do

Date: 2 years ago

Review №62

Rating: 5

Great customer service! She remembers her return customers and does what it takes to make them feel welcomed and taken care of!

Date: 2 years ago

Review №63

Rating: 5

The New Braunfels A Team is THE BEST!!! They were very friendly & helpful - made everything so so easy!!! If I ever need storage space again - or even a few boxes - I will be back!!! Thank you!!!

Date: 2 years ago

Review №64

Rating: 5

The two ladies that run that store are top notch!

Date: 2 years ago

Review №65

Rating: 5

Clean environment. Efficient staff. Excellent management

Date: 2 years ago

Review №66

Rating: 5

Good place to store items, easy to get to

Date: 2 years ago

Review №67

Rating: 5

The young lady in the office Andrea, absolutely awesome. She Should be a district manager, great people skills.

Date: 2 years ago

Review №68

Rating: 5

Friendly customer service! Paul

Date: 2 years ago

Review №69

Rating: 5

The people working at this facility are not only helpful, but they are very friendly and welcoming as well.

Date: 2 years ago

Review №70

Rating: 5

Competive prices, friendly staff and you are conveniently located.

Date: 2 years ago

Review №71

Rating: 5

The ease of choosing the exact unit I needed and was able to fill out everything online. I love the welcome kit being left inside the unit. The whole process is one of the best Ive ever experienced!

Date: 2 years ago

Review №72

Rating: 4

Customer service great easy to reserve over the phone and in office great experience with both parties

Date: 2 years ago

Review №73

Rating: 4

Date: 2 years ago

Review №74

Rating: 5

Clean space and friendly staff.

Date: 2 years ago

Review №75

Rating: 5

You will not find a more caring and attentive company to work with. Andrea has gone above and beyond for me during a really stressful time in moving. You will not find better customer service. They even have dollies for transporting your items in the climate controlled units. Andrea you are a doll and I m so grateful for all of your kindness. ~Gina

Date: 2 years ago

Review №76

Rating: 5

Andrea was extremely helpful when I needed a second storage unit at the last minute. My experience with this facility and staff has been extremely helpful and professional!

Date: 2 years ago

Review №77

Rating: 5

The staff was always pleasant and extremely helpful.

Date: 2 years ago

Review №78

Rating: 5

Fast courteous service from The A-Team! Renting a unit was a breeze!

Date: 2 years ago

Review №79

Rating: 5

Date: 2 years ago

Review №80

Rating: 5

Fanatic deals and access to your units.

Date: 2 years ago

Review №81

Rating: 5

Friendly and prompt.

Date: 2 years ago

Review №82

Rating: 5

Awesome staff! Great customer service

Date: 3 years ago

Review №83

Rating: 5

My move out experience was great! Andrea and Autumn had superb customer service..will recommended this place to others..very satisfied customer!

Date: 3 years ago

Review №84

Rating: 5

I just rented a unit Manager could not have been nicer And helped me get all I needed.Great place and great job by manager and crew thanks

Date: 3 years ago

Review №85

Rating: 5

Date: 3 years ago

Review №86

Rating: 1

This is one of the worst storage places Ive dealt with in the past 40 years! They are misleading on their prices, incomplete in their explanation of policy and blew up my phone in an attempt to correct an error made on their part. If mediocre is your style then youll be fine. But if your tastes are more refined then STAY AWAY.

Date: 3 years ago

Review №87

Rating: 5

Andrea is the best! Great service and help! Give her a raise and the day off!

Date: 3 years ago

Review №88

Rating: 5

Went in for 2 boxes and came out with a great packing solution. Andrea and Junior were very helpful and friendly. I appreciate the excellent customer service.

Date: 3 years ago

Review №89

Rating: 5

Ease of access to the location and grounds.

Date: 3 years ago

Review №90

Rating: 5

Date: 3 years ago

Review №91

Rating: 5

Date: 3 years ago

Review №92

Rating: 4

Facilities are always clean, and the staff is helpful and friendly.

Date: 3 years ago

Review №93

Rating: 5

one story made it easy for moving in and out, clean, nice people and felt safe.

Date: 3 years ago

Review №94

Rating: 5

Your awesome counter sales person.

Date: 3 years ago

Review №95

Rating: 5

Andrea went above and beyond to help find what was suitable for me and my family. Great customer service. I highly recommend!!!

Date: 3 years ago

Review №96

Rating: 5

Andrea was very courteous and helpful during my visit to the storage.

Date: 3 years ago

Review №97

Rating: 5

Dena (and Andrew) was awesome and so so helpful. Im so glad we picked this Cubesmart. Made our move much less stressful.

Date: 3 years ago

Review №98

Rating: 5

Dena was fantastic! She bent over backwards to make sure we had a good move-in experience and could not have been more friendly or professional. I highly recommend doing business with her! The CubeSmart facility is nice and clean and very roomy. I particularly like the high ceilings so that you can stack more items!

Date: 3 years ago

Review №99

Rating: 5

Easy rental experience, storage unit was clean and ready for my use. Very friendly and helpful staff. Thank you

Date: 3 years ago

Review №100

Rating: 4

Date: 3 years ago

Review №101

Rating: 5

Security was very reassuring and the look was always very clean and well maintained!

Date: 3 years ago

Review №102

Rating: 5

Responsive, friendly staff, very clean and ease of online payments

Date: 3 years ago

Review №103

Rating: 5

Dena in the office was great to work with. She was always helpful and friendly. Extremely professional.

Date: 3 years ago

Review №104

Rating: 2

Date: 4 years ago

Review №105

Rating: 5

Tammy was very courteous and professional. They actually care about your business. Thank you

Date: 4 years ago

Review №106

Rating: 5

Excellent security, clean units, no bugs or any kind of critters and comfortable climate. Not even dust on any of my uncovered items.

Date: 4 years ago

Review №107

Rating: 5

Great service from staff and management! Super knowledgeable on the size of the units to find one that was best suited for me! If I ever need another unit in the future I will be back :) Thank you so much!!!

Date: 4 years ago

Review №108

Rating: 5

Top of the line customer service experience. I really enjoy every time I deal with them.

Date: 4 years ago

Review №109

Rating: 5

Clean,efficient, helpful personnel

Date: 4 years ago

Review №110

Rating: 1

I ve used The same CubeSmart location for the last 3 moves spanning a 10 year period, the most recent while our house was being built for the last year. The our closing was delayed by 3 days after our payment would be due and as a courtesy we called customer service on the 4th asking if there was anyway to pay a small amount or a prorated fee for the additional few days literally from the 7th when it s due to the 9th when we close on our home, advised that shouldn t be a problem but talk to the manager onsite and they can work something out. Sunday at noon I received a call from the Manager please note not the General Manager who has always been pleasant and she stated there is nothing she can do and this is why I always advise people to move in between paychecks assuming you have customers from all walks of life I can understand that. However, this was not a we can t make the payment but a simple our closing got pushed back and we would rather not pay the full months rent if it is only for 3 DAYS. So Sunday we emptied our unit and it s all packed in a POD. Might be small to you all and by no means the lack of having us as customers will the be financial fall of CubeSmart but I can promise you I will never spend another dollar of my money or recommend your service again based on the lack of empathy and customer service after being a ten-year customer.

Date: 4 years ago

Review №111

Rating: 5

Excellent customer service!

Date: 4 years ago

Review №112

Rating: 5

Date: 4 years ago

Review №113

Rating: 5

Nice people to deal with explained all the details

Date: 4 years ago

Review №114

Rating: 1

The lady I talked to on the phone just now about a unit was incredibly rude for no apparent reason, I will never use this facility

Date: 4 years ago

Review №115

Rating: 5

Excellent customer service; clean facility; fair pricing.

Date: 4 years ago

Review №116

Rating: 4

Great services

Date: 4 years ago

Review №117

Rating: 5

Date: 4 years ago

Review №118

Rating: 5

Clean and friendly

Date: 4 years ago

Review №119

Rating: 5

Date: 4 years ago

Review №120

Rating: 2

Ive rented several cube smart storage units and this recent location is by far the worst customer service we have received. Representative was boardline rude and too worried about closing time. Heading back to cancel both units.

Date: 5 years ago

Review №121

Rating: 5

Date: 5 years ago

Review №122

Rating: 1

Date: 5 years ago

Review №123

Rating: 5

The staff and management was extremely helpful. They went beyond consumers expectation. I would definitely recommend CubeSmart

Date: 5 years ago

Review №124

Rating: 5

Clean, secure, nice facility. Friendly and professional staff. Destiny and Dana are great.

Date: 5 years ago

Review №125

Rating: 5

Destiny was very welcoming and answered all my questions. The facility is very clean, well maintained and super secure. Definitely, a great service!!!

Date: 5 years ago

Review №126

Rating: 5

Date: 5 years ago

Review №127

Rating: 5

By far the best cleaned storages I ve ever been with and the assistant manager destiny was so helpful.

Date: 5 years ago

Review №128

Rating: 5

Dina was very helpful! A good experience, very clean units, and handy hand trailer for moving my items.

Date: 5 years ago

Review №129

Rating: 5

Date: 5 years ago

Review №130

Rating: 5

The unit is very clean and perfect fit for our needs. Friendly, helpful service!

Date: 5 years ago

Review №131

Rating: 5

Great place! It was an easy and quick process getting the storage space that suited my needs!

Date: 5 years ago

Review №132

Rating: 5

Dean and Tammy are the Friendliest, most helpful Ladies !! The place is always clean and accessible. Thanks to Dena and Tammy for always being helpful and sweet !!

Date: 5 years ago

Review №133

Rating: 5

Date: 5 years ago

Review №134

Rating: 5

Friendly and very helpful staff who always have greetings with smiles. Clean and neat facility.

Date: 6 years ago

Review №135

Rating: 5

Super friendly staff and very clean.

Date: 6 years ago

Review №136

Rating: 5

Greatest storage space ever! Very nice front staff,very helpful and of course very clean! Will definitely use this again!

Date: 6 years ago

Review №137

Rating: 5

The lady at the desk was extremely helpful and very kind. I felt welcomed! The facilities are extremely clean and nice. This was a good choice.

Date: 6 years ago

Review №138

Rating: 5

Fantastic staff at this location. Very friendly and accommodating. I would definitely recommend this storage facility for quick in and out with no hassles.

Date: 6 years ago

Review №139

Rating: 5

Date: 6 years ago

Review №140

Rating: 4

Date: 6 years ago

Review №141

Rating: 5

Staff was very friendly and helpful over the phone and also in person.

Date: 6 years ago

Review №142

Rating: 5

Tammy & Dena were fantastic! Incredibly helpful, friendly and knowledgeable. The facilities were very clean and tidy. We couldn t be more pleased.

Date: 6 years ago

Review №143

Rating: 4

My overall experience has been great. Making the reservation was easy and they followed up with me almost immediately to confirm. The called two more times, just to make sure we were going to use the unit on our reservation date. This would have been a five star review except for one thing. My only complaint was insurance is required to rent the unit, and that was not explained on the sales page or any of the three phone calls I received. After digging through the website I did find it. Do I need insurance for my stored goods? Yes, you are responsible for those items you store at CubeSmart and insurance for those items is required. We offer affordable self storage insurance options at the facility. In the event that you are already covered, a copy of the declaration s page must be available at the time of rental. It wasnt made clear during the process until I checked out and noticed the charge on my bill. I just found this to be bad business, since they are going to charge you for insurance you dont need, if you arent aware of the requirement to bring proof. SO BRING PROOF OF INSURANCE or pay for their high costs insurance.

Date: 6 years ago

Review №144

Rating: 5

Date: 6 years ago

Review №145

Rating: 5

Date: 6 years ago

Review №146

Rating: 5

Dena was so kind, helpful and patient as I sorted through the pros and cons of the size of storage I needed. The facility is clean and I feel safe when I am there. I shopped the other local storage facilities and this one was not only the best but also has most competitive pricing!

Date: 6 years ago

Review №147

Rating: 5

They were very nice and helpful! I definitely recommend CubeSmart. Best customer service I ve seen in a long time.

Date: 6 years ago

Review №148

Rating: 5

Date: 6 years ago

Review №149

Rating: 5

Date: 6 years ago

Review №150

Rating: 4

Very nice, friendly customer service agents. They do not post on the website that the price isnt all you pay. They charge extra for insurance, so call and ask the real price before you reserve a unit.

Date: 6 years ago

Review №151

Rating: 5

Dena Hook, General Manager, and Tammy Contrearas, Manager, at Cube Smart store # 6316 in New Braunfels, Tx were the most kind, most professional, and accommodating managers Ive ever dealt with in my many moves and use of storage facilities. The facility was clean and easily accessible. I will definitely recommend them to all. Lou W. Stone

Date: 6 years ago

Review №152

Rating: 5

Dena & Tammy were amazing. From our first encounter which was via telephone. Reservation was easy peasy, phone call was professional & informative. Arrived at a super clean facility with 2 friendly smiling faces. They made me feel welcome. They found me a great deal and i ended up with a moving truck as well! Thanks, ladies for making my move a bit easier. At least I will be comfortable knowing my stuff will be safe.

Date: 7 years ago

Review №153

Rating: 5

This is for Brent Baker, he selected the site and within an hour had his storage site ready to go. Clean, easy access and exceptional customer service.

Date: 7 years ago

Review №154

Rating: 5

Dena at Cube Smart in New Braunfels, TX made everything about my move and storage easy as could be! She understood my needs, shared concerns with me that I might not have thought of, and made sure that everything about our transaction was clear. She went above and beyond, and even raved about how much she enjoyed her position at Cube Smart, and meeting/helping people. The units are spotless, the grounds are safe, and the whole experience was pleasant. Would definitely recommend.

Date: 7 years ago

Review №155

Rating: 5

Dena was so helpful and attentive to my needs. I would recommend CubeSmart to family and friends!!

Date: 7 years ago

Review №156

Rating: 5

Very clean and well-kept facility Felt very secured and I was not worried once about having my things stolen or destroyed. We only used it for one month, so the price was unbelievably affordable and that was something, as a college student, that I really appreciated.

Date: 7 years ago

Review №157

Rating: 5

Great prices and services

Date: 7 years ago

Review №158

Rating: 4

Very clean & accommodating staff. Security cameras everywhere. Climate controlled units are great. My only complaint is the FACT that the rent increases at least once a year to every 6 months, so after a while, that few bucks here and there starts to add up ... so what was once a great price point, eventually became a sore point. So after several years, I finally had had enough of the constant rate hikes and moved out.

Date: 7 years ago

Review №159

Rating: 5

Date: 7 years ago

Review №160

Rating: 4

It was very good. Staff was friendly. Prices are very good.

Date: 7 years ago

Review №161

Rating: 5

Dena and Tammy did a great job. Great customer service, very clean, and the temp control is amazing.

Date: 7 years ago

Review №162

Rating: 5

Connie and Mitch do an awesome job at keeping their customers happy and have one of the cleanest facilities in the area. Both are very professional and just great people overall. In the past 7 years that I have worked with them,they have always taken care of my needs beyond my expectation. I have and will continue to refer my customers to them when they are in need of either a storage unit or a rental truck.

Date: 7 years ago

Review №163

Rating: 5

Wonderful customer service. Nice, clean and conveniently located storage facility.

Date: 7 years ago

Review №164

Rating: 5

The best storage facility and customer service around !!!!

Date: 7 years ago

Review №165

Rating: 5

Customer service is amazing, The staff there is very friendly and willing to help with storage decision-making. Keep up the good work!

Date: 7 years ago

Review №166

Rating: 5

Ive rented a lot of storage units in my lifetime. This place was by far the best. It was well lit and clean and the front office staff was very accommodating. Definitely recommend!

Date: 7 years ago

Review №167

Rating: 5

Both Dena Hook and Grant Smith gave me excellent service Their storage units are clean and secure. They even notified me that my lock wasnt secure. I knew they checked each unit daily.

Date: 7 years ago

Review №168

Rating: 4

Great easy to access location. They have the climate control environment you need for you vaulables. They rent trucks too!

Date: 8 years ago

Review №169

Rating: 1

What happened to Connie and Micth?????? I have had severl units at was American Storage then be for with no notice they change to a diffent company. I visited the store three times today to see about renting another room since we are in between moves, the sign on the door said they would return at 3 PM still no one availble to help.... Not sure if we will even keep the current unit we have rented since the rates have doubled....

Date: 8 years ago

Review №170

Rating: 5

Incredible customer service!! The staff went above and beyond to help me with both a truck rental, and help with finding a donation site for my old washer and dryer. In addition to savings with the truck, they saved me from having to pay a $75 dump fee!! I will be renting a storage unit from these people soon.

Date: 8 years ago

Review №171

Rating: 5

I absolutely love Connie & Mitch, they are the best. These are great units at a great price. I used my storage unit long term while looking for a house. They were great. Great units, VERY nice & clean a/c units. I recommend 10/10.

Date: 8 years ago

Review №172

Rating: 5

Great place. The managers Connie and Mitch are great people who will answer any questions with a smile. The facility is well laid out with carts to get your things in and out easier. I would definitely recommend this place to anyone.

Date: 8 years ago

Review №173

Rating: 5

Fantastic owners--great storage facility!!!

Date: 8 years ago

Review №174

Rating: 5

Date: 8 years ago

Review №175

Rating: 5

Cube Smart in New Braunfels is, above all, the best place for storage!! Mitch and Connie are always very nice and ready to help with anything. And, best of all they keep it super clean...! Thank you Mitch and Connie!!

Date: 8 years ago

Review №176

Rating: 4

Extremely friendly and one of the cleanest storage facilities that I have ever been in.

Date: 8 years ago

Review №177

Rating: 5

Super nice management team, thank you Connie for all your help! Facility is in great shape and extremely clean. Would highly recommend!

Date: 8 years ago

Review №178

Rating: 5

If you need a moving truck, go here. They always have trucks available. Friendly and quick service. My review is late, 12-1-15, however I wanted to make sure people know about the high level of personal service you get at this location. Good luck moving to you new place!

Date: 8 years ago

Review №179

Rating: 5

The owners were so helpful with a truck rental. I needed a large truck that could be affordable since other truck rental companies were charging a arm and a leg. The owners of this place were not only able to get me the truck I needed but made sure it could fit within my budget. The rates for there storage units were also very reasonable. I would recommend this place for anyone needing a truck rental or storage.

Date: 8 years ago

Review №180

Rating: 5

Excellently maintained; very kind and efficient service.

Date: 8 years ago

Review №181

Rating: 5

Best experience Ive ever had with a storage facility! Some of the nicest people work the front desk and will go out of their way to make sure you are satisfied with what you will be renting. I would whole heartidly reccomend this facility to anyone who needs it.

Date: 8 years ago

Review №182

Rating: 5

Connie and Mitch are the best. Always courteous and helpful. Its really nice when a business make the service and interest special. Boxes, storage, rentals! Thanks to you both for a job well done! Jim

Date: 8 years ago

Review №183

Rating: 5

They give great customer service always very helpful when needed there assistance. ..

Date: 8 years ago

Review №184

Rating: 5

I enjoyed my experience with Cube Smart in New Braunfels. It is a very clean and quiet location. They have many dollys and carts in place for customers to use, which was a life/back saver. They regularly go by and check each unit to make sure its locked (which is good as I left mine unlocked once). They have a nice little store that sells packing supplies, boxes, tape, and labeling decals. I would highly recommend them to anyone. Very nice business to deal with.

Date: 8 years ago

Review №185

Rating: 5

Such a great organized, and clean facility! The owners do a fabulous job of ensuring that their customers are taken care of! They go above and beyond for each of their customers.We highly recommend CubeSmart Self Storage in New Braunfels for anybody needing storage for personal or business use!

Date: 8 years ago

Review №186

Rating: 5

Great prices, amazing customer service, and clean storage units. Highly recommend to anyone looking to store their belongings for a short or long period of time.

Date: 8 years ago

Review №187

Rating: 5

This is the best kept facility I have ever seen. I have never seen any bugs and it is very clean. The office staff is very friendly. Ive had a unit for several years.

Date: 8 years ago

Review №188

Rating: 5

This is the best managed storage facility! I highly recommend it. It is very clean and has very friendly and helpful management.

Date: 8 years ago

Review №189

Rating: 5

We stored our household in a 10 x 20 ft. unit for 10 years! All furniture was just the same as when we put it in there. I found nothing damaged or missing from the boxes I unpacked. We have been VERY pleased with the professionalism of Connie and Mitch and the friendly service we get every time we have wanted to access our belongings. I highly recommend CubeSmart to anyone needing long or short term storage.

Date: 8 years ago

Review №190

Rating: 5

Connie and Mitch go the extra mile for the customer. I would describe them as professional and caring. The facility is highly maintained. Thank you for your kindness.

Date: 8 years ago

Review №191

Rating: 5

I rent Penske trucks from that location when I need it for work. Mitch never fails me... Always on time and always ready and always with a smile.

Date: 8 years ago

Review №192

Rating: 5

Incredible customers service. Best in any business I have experienced. Thank you so much.

Date: 8 years ago

Review №193

Rating: 5

Mitch and Connie are great to work with. We have had warehouses for over 5 years an Mitch and Connies customer service has been outstanding. Would recommend highly. Bill and Pam Magee

Date: 8 years ago

Review №194

Rating: 5

Cube smart on Loop 337 is a really great place to store your items!! The managers are always polite & eager to help out!!! The place is always clean & tidy... I would definitely use them for any future storage needs!!!!

Date: 8 years ago

Review №195

Rating: 5

We highly recommend CubeSmart Self Storage. The customer service that we receive from management--Connie and Mitch--is exceptional. When you walk in theyre always friendly, smiling, and ready to assist. They go above and beyond to provide the best customer service. In addition, the storage facility is very well-kept and clean. You couldnt ask for better management. They are truly an asset to the company.

Date: 8 years ago

Review №196

Rating: 5

Excellent service, very kind and considerate. Facility is always very clean and safe.

Date: 8 years ago

Review №197

Rating: 5

Best service!Connie and Mitch are excellent!

Date: 8 years ago

Review №198

Rating: 5

CubeSmart New Braunfels, Texas is the BEST!!! 5 STARS! If I could give 10 Stars, I would. Connie and Mitch Traywick are people of integrity and heart. They are professional, personable, trustworthy, and they care about their customers. I very much appreciate that the management lives on the premises. The site is secure and so clean that you can eat off the floor! THANK YOU, Mitch and Connie for making a beautiful difference in the lives of so many people!

Date: 8 years ago

Review №199

Rating: 5

Clean, friendly, knowledgeable, helpful, will always go the extra to help, efficient, just excellent in every way. The best storage facility we have seen and used. Mitch and Connie are the greatest.

Date: 8 years ago

Review №200

Rating: 5

Connie and Mitch are well trained, friendly and easy problem solvers. Always a smile! I have my storage unit there and is always cleaned and up to date security technology, I also get my truck rentals with Penske, Mitch is always punctual! Go Cubesmart! Go Penske!

Date: 8 years ago