About the Company
rating: 3.8
Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls.
Categories
- Mexican restaurant
- Caterer
- Fast food restaurant
Contact Information
Phone: +1 972-881-5275
Website: https://locations.chipotle.com/tx/murphy/121-e-fm-544?utm_source=google&utm_medium=yext&utm_campaign=yext_listings
Address: 121 E Farm To Market 544, Murphy, TX 75094, United States
- Sunday: 10:45 AM–11 PM
- Monday: 10:45 AM–11 PM
- Tuesday: 10:45 AM–11 PM
- Wednesday: 10:45 AM–11 PM
- Thursday: 10:45 AM–11 PM
- Friday: 10:45 AM–11 PM
- Saturday: 10:45 AM–11 PM
Photos
Reviews
Review №1
Rating: 5
Date: 4 days ago
Review №2
Rating: 1
Consistently gets order wrong and when ordering veggie bowl you get a few pieces of meat scattered in the bowl. Overall bad service
Date: a week ago
Review №3
Rating: 5
I had an amazing experience with my Chipotle delivery! The food arrived promptly, still warm, and everything was packed perfectly. The burrito bowl was fresh and flavorful, with generous portions of ingredients. The guac was smooth and delicious, and the ingredients were all fresh. The delivery service was quick, and I appreciated the attention to detail in making sure my order was exactly right. Ill definitely be ordering from this location again!
Date: 2 weeks ago
Review №4
Rating: 5
Clean, correct portions, good and efficient employees
Date: 2 weeks ago
Review №5
Rating: 4
Date: 3 weeks ago
Review №6
Rating: 1
I came here today with my son, and wanted to order a steak burrito bowl. The girl at the counter serving the food was really weird and gave me extremely low portions when I said I did not want the bowl the Hispanic guy threw it in the trash, which is procedure so it was fine. I ordered a cheese Casadea for my son and a large guacamole and chips. I was very nice and not mean and I kept saying thank you ma am and sir and I am a grown 33 year old women talking with so much respect to a bunch of bad 16 year old kids. The guy that was packing my guacamole literally slammed it on the counter and slide it towards me, check your cameras it happened at 8:50 pm September 11th Wednesday. I will definitely contact corporate. Such a bad business!
Date: 3 weeks ago
Review №7
Rating: 5
Date: 3 weeks ago
Review №8
Rating: 5
Date: 3 weeks ago
Review №9
Rating: 5
Great portion size food fresh and hot overall a very good chipotle
Date: 4 weeks ago
Review №10
Rating: 5
Date: a month ago
Review №11
Rating: 5
Good workers. Always give me healthy portions.
Date: a month ago
Review №12
Rating: 5
Staff was very helpful and friendly quick service.
Date: a month ago
Review №13
Rating: 5
Date: a month ago
Review №14
Rating: 1
Literally gave me 7 pieces of steak on my bowl for 13$.
Date: a month ago
Review №15
Rating: 5
Amazing meal, i tried the Barbacoa bowl I love it, very clean 10/10 Highly recommended Food
Date: 2 months ago
Review №16
Rating: 4
Date: 2 months ago
Review №17
Rating: 5
Date: 2 months ago
Review №18
Rating: 1
Horrible employees
Date: 2 months ago
Review №19
Rating: 2
Not the quesadiller with extra rice that came with no rice, momma.
Date: 2 months ago
Review №20
Rating: 1
Delivery order will always be wrong. You have to sell your information on their chatbot in order to even request a refund.
Date: 2 months ago
Review №21
Rating: 1
scammers back at it asking for donations for a fake cause. not sure why chipotle keeps letting them do this
Date: 2 months ago
Review №22
Rating: 1
This place was destroyed at 9 pm! The staff was scraping the bottom of the pans to make my burrito bowl. The area of preparation was filthy!! The dining area was filthy! There was no silverware or napkins. There is no reason why this store should have looked like it did with still an hour of business to go. As a fan of Chipotle, I was very disappointed!
Date: 3 months ago
Review №23
Rating: 2
Date: 3 months ago
Review №24
Rating: 4
Date: 3 months ago
Review №25
Rating: 5
Date: 3 months ago
Review №26
Rating: 4
Good food, but like everywhere else, is way too expensive, so dont go there very often anymore.
Date: 3 months ago
Review №27
Rating: 5
Date: 3 months ago
Review №28
Rating: 5
Date: 3 months ago
Review №29
Rating: 1
Portions are getting smaller and smaller each time. Just bought the burrito bowl and there s barely any chicken in there. You need to train your servers how to serve everyone in the same manner. Very disappointed
Date: 3 months ago
Review №30
Rating: 5
Date: 4 months ago
Review №31
Rating: 4
Quick service, decent food. Similar to subway, you get to pick your toppings, and after a short wait I got to order my Burrito bowl. The staff were friendly and quick. Chipotle s ingredients have gone down slightly in quality, but are still somewhat fresh. I also ordered the queso blanco and chips, and although the queso blanco tasted alright good , the chips were a little stale.
Date: 4 months ago
Review №32
Rating: 4
Date: 4 months ago
Review №33
Rating: 5
Date: 4 months ago
Review №34
Rating: 1
Received the wrong Order Uber eats and no way to ask for it to be fixed . Tags on my food are on ny name But it is not what I order . Food : 1/5
Date: 4 months ago
Review №35
Rating: 3
Date: 4 months ago
Review №36
Rating: 4
Just like any other location, but the line seems to a little faster than others. The inside looks like its still under construction, but its been like that for over a year so Im guessing that is the permanent decor. Not much seating either compared to other locations.
Date: 4 months ago
Review №37
Rating: 5
We visited about an hour before closing on Saturday night. The food was still fresh and the employees were actually pretty friendly! Awesome burritos and bowls, the steak was cooked well and was warm. Saturday night seems to be the time to go!
Date: 4 months ago
Review №38
Rating: 5
Date: 5 months ago
Review №39
Rating: 5
I go at funny times and the food is always warm and delicious -- bravo to the staff. Parking: The place is busy so dont be overly choosey with parking; when you see a reasonable spot, take it.
Date: 5 months ago
Review №40
Rating: 2
A young white gentleman served very small portions to me this afternoon, why is it that male servers always serve small portions to male customers? This is NOT the first time this happens! Please hire more professional people that are aware about their actions! Do I have to place an order to pickup under the name of a woman in order to get a decent meal?
Date: 5 months ago
Review №41
Rating: 5
Date: 6 months ago
Review №42
Rating: 1
Very small portions, undercooked ingredients
Date: 6 months ago
Review №43
Rating: 2
the rice is hard, not cooked correctly. too expensive for that
Date: 6 months ago
Review №44
Rating: 5
Great food And customer service Food
Date: 7 months ago
Review №45
Rating: 5
Date: 7 months ago
Review №46
Rating: 5
Always fresh and delicious
Date: 7 months ago
Review №47
Rating: 5
Date: 7 months ago
Review №48
Rating: 3
I have been going here for a couple years now and they always have great service. However, they sometimes give small portions.. My main complaint is that 90% of the time the chips are burnt. Even when they dont look that burnt they still are. I literally just thought that the chipotle chips were just like that until I ate chipotle at the firewheel location. At that location they are much lighter in color than the attached photo. There are normally a couple that arent as badly burnt, which is why I still get them every now and then.. Its been like this for years. The tortillas used to be really bad, literally hard like a chip, but the past 3 times I went they were fine. Please just fix the tortilla chips Im beggingggg. Just dont fry them as long as you do and itll be fine ;-; PLEASE i would do anythinggg
Date: 7 months ago
Review №49
Rating: 1
They don t know how to treat customers
Date: 8 months ago
Review №50
Rating: 5
Date: 8 months ago
Review №51
Rating: 5
Asowme
Date: 9 months ago
Review №52
Rating: 3
Date: 9 months ago
Review №53
Rating: 5
Burrito bowl add steak all the toppings and extra cheese/ sour cream and side of guac ( doesn t come w/ the Doritos lol)
Date: 9 months ago
Review №54
Rating: 5
Chipotle is chipotle
Date: 9 months ago
Review №55
Rating: 5
Date: 11 months ago
Review №56
Rating: 5
Date: 11 months ago
Review №57
Rating: 3
Always dirty, they do a poor job at keeping the restaurant clean. I often clean the table before I sit down.
Date: a year ago
Review №58
Rating: 5
Date: a year ago
Review №59
Rating: 3
Date: a year ago
Review №60
Rating: 5
Date: a year ago
Review №61
Rating: 3
Picked up a simple order of kids meal with guacamole and two soft tortilla . App order . Tortillas are missing . Can reach through the app . Cause it needs order ID. The app itself does not show the order ID. The receipt has literally half printing . Toner is broken . Called the store . The automated system ask for same ID .
Date: a year ago
Review №62
Rating: 1
Probably the smallest portions I ve ever received at a chipotle. Never coming to this location again.
Date: a year ago
Review №63
Rating: 1
Bug in chips. Actually cooked with chips.
Date: a year ago
Review №64
Rating: 5
Very good flavor if you can visit it do so
Date: a year ago
Review №65
Rating: 1
So very disappointed ordered 2 bowls and they added items to bowls we didnt want nor did we order. They gave us to free entrees but no fees or cost back. Had to pay to get order delivered again. Beyond horrible
Date: a year ago
Review №66
Rating: 5
Their Barbacoa bowl is really good. So is the steak. In addition to being quick and convenient, it s a relatively healthy, fast food alternative.
Date: a year ago
Review №67
Rating: 5
Date: a year ago
Review №68
Rating: 5
Their curry pizza is awesome.
Date: a year ago
Review №69
Rating: 4
Date: a year ago
Review №70
Rating: 4
It s chipotle. Decent bowls and burritos. Crispy tacos are also pretty good. Staff friendliness could be a bit more welcoming but that s on par with everywhere right now. Definitely arrive at least twenty minutes before closing because they will start pulling meats early here.
Date: a year ago
Review №71
Rating: 4
Date: a year ago
Review №72
Rating: 5
Chipotle has been our go to place for picking up take out. You can use their app to place an order and the service is quick.
Date: a year ago
Review №73
Rating: 5
Great food, fast service, very clean.
Date: a year ago
Review №74
Rating: 1
This Chipotle is by far the worst I ve been to. The staff, 01/24/2023 @ 8pm, was extremely rude and indifferent. The meat and beans looked dried out due to sitting out. When I asked how long something would take to cook I get a long time .
Date: a year ago
Review №75
Rating: 4
Date: a year ago
Review №76
Rating: 1
Bad experience and the automated system is horrible. I will do my best to never eat at a Chipotle again and I will NEVER use a delivery service for them. You cannot speak to someone and Pepper is useless. Very expensive and skimpy portions.
Date: a year ago
Review №77
Rating: 5
Date: a year ago
Review №78
Rating: 2
Again, young people need to learn customer service or try to say can i help you and thank you. Just staring dont count.
Date: a year ago
Review №79
Rating: 4
Great Mex food
Date: a year ago
Review №80
Rating: 5
I got 2 burritos and they were great
Date: a year ago
Review №81
Rating: 1
Unfriendly and rude. Refused to give my grandson chips instead of another side. Manager said no substitutions. No utensils. Soda machine did not work. Kid-friendliness: Not at all kid friendly.
Date: a year ago
Review №82
Rating: 1
Two of the workers were laughing by making weird comments on customers in line. One of the workers wrote ecoli on my food(meaning bacteria). It s very disrespectful and unacceptable. Never going to visit this place again. Filed a complaint with chipotle on this issue and will post an update as soon as I receive any response. Hope no one has to go through this situation.
Date: a year ago
Review №83
Rating: 5
Date: a year ago
Review №84
Rating: 3
Food was good
Date: a year ago
Review №85
Rating: 5
Date: a year ago
Review №86
Rating: 1
I order consistently online. Quality is the same as every other chipotle. They are stingy with the quantity, I paid for double, give me double, they do it every time, I feel like a Karen leaving a review, but I m tired of getting screwed by this chipotle, I don t like to go in, because their customer service sucks too, writing this review makes me feel better even tho they won t do anything about it
Date: a year ago
Review №87
Rating: 5
Date: a year ago
Review №88
Rating: 5
Date: 2 years ago
Review №89
Rating: 1
ordered a steak bowl with brown rice, corn, shredded cheese, both beans, hot sauce, and fajita veggies. all i received was the steak.
Date: 2 years ago
Review №90
Rating: 4
This location has great customer service and is always consistent! I ve been here twice and they always make sure to fill my order up. Their steak is soft & chewy, unlike some other locations where it s overcooked. The workers keep the lines moving quickly even during busy period. They have a small dining area but most people just get take-outs anyways.
Date: 2 years ago
Review №91
Rating: 5
We love it
Date: 2 years ago
Review №92
Rating: 5
Date: 2 years ago
Review №93
Rating: 1
Went in at 3:15 today and this was the worst experience. Both the young ladies sercing where very rude, kept giving me dirty looks everytime i asked for something, had to ask 3 times for a tortilla and she gave me a ripped and stale tortilla wich i found out when i got home. $38 order and i said thank you 3 times not once did yhey say your welcome. One of them just kept staring at me and very aggressively putting my food intk my bowl. Terrible, all thel while the manager is walking atound these 2 writing on a clup board not evwn caring how they are treating people. Disgusted doesnt even due this justice
Date: 2 years ago
Review №94
Rating: 3
I ordered a completely different burrito without meat and my name is Logan not Damon
Date: 2 years ago
Review №95
Rating: 5
Date: 2 years ago
Review №96
Rating: 1
Date: 2 years ago
Review №97
Rating: 5
Love this Chipotle! Fresh meats and veggies!
Date: 2 years ago
Review №98
Rating: 3
Date: 2 years ago
Review №99
Rating: 4
Date: 2 years ago
Review №100
Rating: 5
The new chicken asada is a tasty and flavorful addition to the menu options. The chicken bowl is consistently our favorite. We get a take home and my wife and I share the meal.
Date: 2 years ago
Review №101
Rating: 4
We ordered via app and had a couple order issues (food wasn t prepared/started by pickup time, wrong tortilla with an allergy issue), but the manager, Jonathan took great care of us! I appreciated the customer service and his kindness remedying our issues.
Date: 2 years ago
Review №102
Rating: 5
One of the best chipotle locations!
Date: 2 years ago
Review №103
Rating: 5
Date: 2 years ago
Review №104
Rating: 4
Friendly service but I do need to ask for a little more rice in my bowls almost every time. Probably trained to put minimal as possible.
Date: 2 years ago
Review №105
Rating: 2
Rude, and even ruder when they get your order wrong
Date: 2 years ago
Review №106
Rating: 1
Won t be coming back to this location. Ordered from here multiple times online, hoping each time we have a better experience. But, they skimp on the quantity every time. Barely give even half servings of what s requested. I had a much better experience the one time I ordered at store, but ordering for 5+ people, online ordering is much more convenient. Sucks because this is the closest location to my home, but not worth it.
Date: 2 years ago
Review №107
Rating: 5
Date: 2 years ago
Review №108
Rating: 5
Yum. Cant remember what I got, but it was really good
Date: 2 years ago
Review №109
Rating: 4
Date: 2 years ago
Review №110
Rating: 5
Date: 2 years ago
Review №111
Rating: 5
I love chipotle the food is amazing I would recommend this restaurant
Date: 2 years ago
Review №112
Rating: 4
Date: 2 years ago
Review №113
Rating: 5
Date: 2 years ago
Review №114
Rating: 1
Date: 2 years ago
Review №115
Rating: 1
When I go in and ask for double or triple meat they are only giving half a spoon and also shaking the spoon so some of it can fall off. When I go to the register to pay for my food your charging me the full price of a Doble or triple amount of meat when actuality Im not getting what I pay for. So from now on Ill be be asking the cashier to only charge me half or a portion when your only giving me a portion of what Im asking for. Please do better!
Date: 2 years ago
Review №116
Rating: 5
Date: 2 years ago
Review №117
Rating: 5
Date: 2 years ago
Review №118
Rating: 1
Came here after 5 years of not being here, and realized why I dont go to this Chipotle. Stingy stingy stingy I paid $30 for two bowls that can fit in one. Never coming here again, do yourself and go to chiloso 5 min down the road
Date: 2 years ago
Review №119
Rating: 5
Quick and fresh!
Date: 2 years ago
Review №120
Rating: 2
The girl who served me was was salvaging the food out I had to keep asking for more
Date: 2 years ago
Review №121
Rating: 5
Date: 2 years ago
Review №122
Rating: 5
Date: 2 years ago
Review №123
Rating: 4
I m all about getting your bang for your buck, but each item I requested less of seemed to result in the opposite asked for less queso, for example, and they ended up covering the entire bowl. Still, it was delicious, clean, and a convenient location. Can get crowded, but the service was quick.
Date: 2 years ago
Review №124
Rating: 4
Service was great and the food was good. Its just really expensive. Three burritos and drinks for over $40.
Date: 2 years ago
Review №125
Rating: 5
There have been times when I didnt get much rice in my bowl, but other than that, I never had any issues.
Date: 2 years ago
Review №126
Rating: 1
Do not place pick up orders here. They get it wrong every time.
Date: 2 years ago
Review №127
Rating: 4
Date: 2 years ago
Review №128
Rating: 5
Chipotle Good Place To Go,Always A Clean Place Great Food And Super Customer Care
Date: 2 years ago
Review №129
Rating: 1
The place is unhygienic the dude making my food had his pants tie in the food reaching over. That means that bacteria from his feces were in the food because you tie your belt before you wash your hands
Date: 2 years ago
Review №130
Rating: 4
Enjoyed a bowl with steak, chicken, black beans, fajita veggies, pico de gallo, guacamole, & lettuce.
Date: 2 years ago
Review №131
Rating: 1
Terrible experience. Loud, don t understand them under mask, mumbling again after i told then i couldn t hear. First and third person didn t understand questions i asked about the menu. I pay two veggies, they said in second is meat even though we didn t order meat, then they want to charge additional 7 dollars and they also said there is double meat and still charged me for their mistaken-on ordering. . If it is few dollars different then its okay i don t mind. But then they charged us a whole 7 dollars for extra meat?? And in the end i never got an apologize from both of the workers for the whole charade that happened. Managers please retrain your employees to do better!
Date: 2 years ago
Review №132
Rating: 5
Our school group came yesterday for a fundraiser dinner. They handled the volume well.
Date: 2 years ago
Review №133
Rating: 5
I always get the chicken quesadilla and it is always delicious!
Date: 2 years ago
Review №134
Rating: 5
Date: 2 years ago
Review №135
Rating: 5
Date: 2 years ago
Review №136
Rating: 1
Date: 2 years ago
Review №137
Rating: 1
Second time Ive tried to give them a chance. Never answer the phone and again order is incorrect. They charged me for extra steak and I barely got one serving the presentation of this food is not good salad thrown together, lettuce looks old. They never have to worry about me ordering from here again. Ill drive further before I come back here
Date: 2 years ago
Review №138
Rating: 4
Date: 3 years ago
Review №139
Rating: 4
Date: 3 years ago
Review №140
Rating: 3
Typically my experience is ok. I got guac and they barley gave me half a scoop. Preey disappointed knowing I get this every time and its so expensive.
Date: 3 years ago
Review №141
Rating: 4
Date: 3 years ago
Review №142
Rating: 2
Food quality and portion size are very inconsistent at this location sadly. Staff is nice!
Date: 3 years ago
Review №143
Rating: 1
The rice was completely raw. Terrible.
Date: 3 years ago
Review №144
Rating: 1
Card reader breaks almost every day, do not hii to this location, super stingy with chicken and rice
Date: 3 years ago
Review №145
Rating: 4
Date: 3 years ago
Review №146
Rating: 5
Its a chipotle, if it looks busy theyll be pretty fast - its always delicious so I have zero complaints.
Date: 3 years ago
Review №147
Rating: 1
multiple items out of stock (lettuce, cauliflower rice), employees had an attitude for no reason, and after waiting in line for 10mins for subpar food i couldn t even be checked out bcs their system was offline. i ve never had a more frustrating experience and i will not be coming back.
Date: 3 years ago
Review №148
Rating: 5
Always fresh!
Date: 3 years ago
Review №149
Rating: 4
Date: 3 years ago
Review №150
Rating: 5
Date: 3 years ago
Review №151
Rating: 1
Date: 3 years ago
Review №152
Rating: 4
This location is always convenient, efficient, and good food.
Date: 3 years ago
Review №153
Rating: 1
Worst Chipotle Ive ever been to. The level of stinginess with the food portions is ridiculous. The guys working there make it seem like they dont care about the job/customer. All other locations Ive been to are NOT like this. Terrible terrible, the customer in front of me had trouble with the employee as well, all food portions were ridiculously short; including vegetables! So disappointed. Rip off! & The steak I got in my bowl was very rubbery. Ruined my lunch.
Date: 3 years ago
Review №154
Rating: 1
Online orders are the very worst service they don t put proper food in order make sure you check your order before you leave.
Date: 3 years ago
Review №155
Rating: 1
Date: 3 years ago
Review №156
Rating: 1
Order from @ubereats placed order at 3:05, was not delivered tell 4:15. I do not know whose at fault but if your providing a service that says within 15-20 minutes an it takes an hour plus. You should just stay home an not work, this goes at both parties involved
Date: 3 years ago
Review №157
Rating: 5
Date: 3 years ago
Review №158
Rating: 4
Date: 3 years ago
Review №159
Rating: 5
My burrito was fresh and the staff was very attentive. Awesome place
Date: 3 years ago
Review №160
Rating: 5
Good food.
Date: 3 years ago
Review №161
Rating: 4
Clean place
Date: 3 years ago
Review №162
Rating: 5
Date: 3 years ago
Review №163
Rating: 2
Don t bother wasting your time to order the quesadillas. They re incredibly small and not worth ordering a plain meat and cheese quesadilla for $10. And don t be fooled. If you want guacamole (like is shown in the promo) you have to pay extra. Presentation is sloppy and I don t even know if it s worth it because the quesadilla doesn t even look appetizing. Also everything comes packed separately. Also please be advised your quesadillas only have the option for a meat type and no other additions.
Date: 3 years ago
Review №164
Rating: 3
Better customer service is needed
Date: 3 years ago
Review №165
Rating: 2
Placed an order via Grubhub for 2 chicken bowls and they got both of them completely wrong. My bowl choices were taped on the bowl so I know I placed the order properly but when you order dbl chicken and get NO chicken.... they suck.
Date: 3 years ago
Review №166
Rating: 4
Good location, great service and their carne asada is always fresh so glad the lettuce shortage is over so I can order my bowls the way I like
Date: 3 years ago
Review №167
Rating: 5
Date: 3 years ago
Review №168
Rating: 4
Fast, fresh and pleasant service...
Date: 3 years ago
Review №169
Rating: 3
Food is great!!! Employees are not paying attention to orders that are curbside vs pickup.
Date: 3 years ago
Review №170
Rating: 4
Date: 3 years ago
Review №171
Rating: 5
Date: 3 years ago
Review №172
Rating: 1
This has continuously been the worst restaurant experience Ive ever had. I havent had this experience with all Chipotle restaurants so Ive let things go and have tried again. Now, Ive had multiple bad experiences here! Ill pay for double chicken in the orders and not only is there hardly any chicken, but the bowl is almost completely empty! Ive had orders with all side orders missing, the wrong drinks being delivered, and literally more than half of the ingredients missing. Customer service is a joke. Ill be saving my money and going elsewhere. I wish could rate lower.Thanks for your standard comment saying to go to your corporate website to complain. Well, Ive tried that on many occasions since this branch cant keep it together. And this is literally the only restuarant Ive felt need to complain to. Every single time you try to submit your complaint online it never goes through and gives you errors . Dont bother calling unless you want someone who cant speak English that can only offer a partial refund. Its an endless circle amateur corporations have in place in their call/internet system. Im pretty familiar
Date: 3 years ago
Review №173
Rating: 1
Ordered chipotle for my girlfriend and I the other day. The bag of chips we ordered had about 12 total chips in it. Tried contacting customer service as they suggested and never received a response.
Date: 3 years ago
Review №174
Rating: 5
Date: 3 years ago
Review №175
Rating: 2
Several times I have ordered from here through Uber Eats and they just cant seem to get the order right. After specifically putting exactly what is needed on the bowl and getting rice, beans and meat and nothing else. This has happened now at least the past 3 times I have ordered here. Not sure if the workers arent reading the orders or just dont really care
Date: 3 years ago
Review №176
Rating: 5
Love that food!!!
Date: 3 years ago
Review №177
Rating: 3
Date: 3 years ago
Review №178
Rating: 1
This passes for quality at this location. Employees answer the phone and leave it on the counter until someone hangs it up. The manager tells you its not his fault your order was wrong and hangs up on you. Very poor staffing and training. Covid protocols also in question. Bags are left on tables wide open and employees do not always wash hands between register and food. Contacted corporate awaiting call back.
Date: 3 years ago
Review №179
Rating: 1
Ordered a steak bowl online and they ran out of steak so instead of telling me they had no more the filled the bowl with extra beans to make order.
Date: 3 years ago
Review №180
Rating: 5
Super good food
Date: 3 years ago
Review №181
Rating: 5
Date: 3 years ago
Review №182
Rating: 5
Always hits the spot. Great food
Date: 3 years ago
Review №183
Rating: 5
Today I sent my son to pick up dinner because i was working late. At the last minute the order changed and he got confused with the order (we ordered 6 meals) the Team graciously remade the order in the middle of dinner rush. And the food was fresh. I appreciate the kindness and customer service they gave to my family
Date: 3 years ago
Review №184
Rating: 5
Date: 3 years ago
Review №185
Rating: 4
Date: 3 years ago
Review №186
Rating: 5
Great experience, staff friendly,portions good
Date: 3 years ago
Review №187
Rating: 1
Ive been coming to this chipotle for years, but recently staff arnt too friendly. Im writing this review after a bad experience with Jonatan. He came off very hostile for asking him a question and gave me a worn out bag where my food then later fell out of. I dont wanna go to a restaurant thats going to ruin my day and have to deal with aggressive attitudes. I wanna get my order and leave with a mutual respect. Im more upset about my customer service over the now spilled food... This location can learn a few things from the Chick-fil-A across the street.
Date: 3 years ago
Review №188
Rating: 1
This place used to be very good, but unfortunately it went south. Today I placed an order for pick up and it was very disappointing. Trusting that my order was correct and to minimize time at the restaurant, I picked it up and took it home. At home I noticed that my kids order was missing the chips and the chocolate milk, and to make things worse, there was a hair in the cream. Also, I ordered a side of a sauce but it was missing. The burrito that I normally order was very small and not even assembled correctly; cost cutting I guess?. I tried calling the restaurant but nobody picked up. I thought Chipotle would be a good and safe option to pick up food during this pandemic, but I was wrong. I dont plan to order food from this place again.
Date: 3 years ago
Review №189
Rating: 2
They dont have lettuce on the order app however they do in store. I can call and get it added but no one ever picks up the phone here or it goes straight to disconnected. This does not happen at the other stores I have tried contacting.
Date: 3 years ago
Review №190
Rating: 3
Date: 3 years ago
Review №191
Rating: 5
Date: 3 years ago
Review №192
Rating: 2
We are regulars and the burritos used to be pretty consistent. During COVID weve opted to order online and did pickup. Unfortunately the burritos lately are shaped randomly, I.e. square or rectangular vs. cylindrical, and about half the time the burrito is busted or leaking. At least before COVID when they bust the burrito making it in front of you, it gets re-done. Tonight was the first time ordering thru the app for online delivery and what happened over the next 1.5 hours was the worst experience in a long time. I kept track of the order status on the app. Doordash driver arrived at CMG and no progress for 5 minutes. Then no driver. Then looking for a driver. I called delivery support to ask whats going on. She said theres a pool of drivers and a new driver was just assigned. Next driver calls me and says the order had been cancelled. To be clear, I never cancelled the order and it was still active in the app. He tried to have them re-make the order but no success. Unsure about whether my order could be fixed and now 1 hour in with a hungry kid I called delivery support again. They issued a refund and re-entered the order, and had another driver come get it. After that call, I called the Chipotle restaurant to ask how my order was cancelled. Nobody knows. It was still on my app. Im now deleting the app and will not order delivery again. Oh, and the burritos were trapezoid and one was leaking/busted.
Date: 3 years ago
Review №193
Rating: 5
Date: 3 years ago
Review №194
Rating: 5
Chipotle was once a restaurant I disliked, but now Ive come to realize how fresh everything is. You can see them cook your meat right behind the counter! This and the fact that it is delicious and not too spicy, but still provides a little kick.
Date: 3 years ago
Review №195
Rating: 5
Date: 3 years ago
Review №196
Rating: 4
Date: 3 years ago
Review №197
Rating: 4
Date: 3 years ago
Review №198
Rating: 2
1st time ordering from here. The keto steak salad did not look like the pictures at all. There was hardly anything in the bowl and barely any lettuce. The meat was way over seasoned which made it too spicy to even eat. Way overpriced for what we got. Disappointed for sure!
Date: 3 years ago
Review №199
Rating: 3
They said they didnt have salad. What!! Why, why dont you have salad. Are you out of lettuce? They didnt know but they just dont have it. Well that suks
Date: 3 years ago
Review №200
Rating: 5
Love it.
Date: 3 years ago