SpringHill Suites Midland Odessa

Review №1

Rating: 5

Food and drinks: Drinks were really good. Rooms

Date: a day ago

Review №2

Rating: 5

Date: 6 days ago

Review №3

Rating: 5

Date: 3 weeks ago

Review №4

Rating: 5

Great complimentary breakfast. Nice, big rooms. Great stay.

Date: a month ago

Review №5

Rating: 3

Date: a month ago

Review №6

Rating: 5

Date: a month ago

Review №7

Rating: 4

Was excited to sit in the hot tub. Its not there. It should really be listed on the site that its no longer there.

Date: 2 months ago

Review №8

Rating: 4

The hotel has a very good location, the facilities are good, the rooms are clean but it needs a little more, the floor was sticky and under the sofa bed was very dirty, it shows that it is being remodeled

Date: 2 months ago

Review №9

Rating: 5

The rooms are really nice to my standards. The room was clean no smells cool and a great presentation. They have a good bar next to the lobby

Date: 2 months ago

Review №10

Rating: 5

Date: 3 months ago

Review №11

Rating: 5

Excellent hotel. Thanks for your attention

Date: 3 months ago

Review №12

Rating: 5

Date: 3 months ago

Review №13

Rating: 5

Date: 4 months ago

Review №14

Rating: 5

Beautiful, spacious suite. The corner sink in the toilet was award. Comfy bed with some of the best fluffy pillows!! Housekeeping definitely needs to wait til after 9am to knock on doors on a Sunday morning...that was a big negative.

Date: 4 months ago

Review №15

Rating: 5

Date: 5 months ago

Review №16

Rating: 5

Date: 5 months ago

Review №17

Rating: 4

Rooms: Different than wat I expected very nice Safety: Jus a safe place Hotel highlights Great value

Date: 5 months ago

Review №18

Rating: 4

Date: 5 months ago

Review №19

Rating: 3

Room was overall clean and spacious, however there is a huge gap under the front door so you can hear everything in the hallway. I checked in late at night and when I arrived no one was at the front desk. I tried calling the hotel and messaging through the app but no response. I had to wait for a while for someone to finally show up.

Date: 6 months ago

Review №20

Rating: 4

Hotel locations was great! Melva Awesome! Breakfast lovely! Cleanliness in the room HORRIBLE, we pulled the pull out couch at for my son and so much junk and food came out from previous guest that made me wonder about the cleanliness of the rest of the room.

Date: 6 months ago

Review №21

Rating: 5

I honestly dislike Midland bc theres not many nice places to stay bc the oil field.. This was my second time here and it was great both times. This time, I met Melva! She made our staff amazing. As a business owner, i can say without a doubt; shes a huge asset to this hotel! We had an issue with noise and she handled it promptly. The rooms were clean, breakfast was good and the breakfast area was clean and tidy. Overall, all the staff at this location is amazing!

Date: 7 months ago

Review №22

Rating: 2

Place has gone down hill. Rooms are getting out dated and second year in a row over charged me and have to talk to manager to clear my credit card

Date: 7 months ago

Review №23

Rating: 5

Good place to stay, staff was very friendly, rooms were great. Sat by the fire pit and had a cigar.

Date: 7 months ago

Review №24

Rating: 1

1/25/2024 - Extremely unprofessional check-in experience with front desk attendant Evangeline. My wife and I were standing together checking in at the front desk. Instead of handing our room keys to my wife, whos hand was outstretched, she chose throw them on the counter. I noticed that the 2 previous customers had their keys handed to them and placed in their hands. When I asked Evangeline why she did that and explained how rude and unprofessional her action was, she took an angry and very rude tone and told me I could contact her location manager. As a Black man, I have never been one to play the race card but in this instance, race was clearly her motivation. I am reaching out to the location, regional and corporate customer relations leadership teams to share my horrible experience with this young lady. I will ask them if this is the person they want representing their brand.

Date: 8 months ago

Review №25

Rating: 4

Hey, its a Marriott. I wouldnt spend my honeymoon here, but it does its job of providing a clean, safe place to sleep on the way from there to here, and you get breakfast, too. Id stay there again if need be.

Date: 8 months ago

Review №26

Rating: 5

Good size room and well located. Well maintened facilities

Date: 8 months ago

Review №27

Rating: 5

One word, Melva! Never stayed at this hotel before, but because of Melva I will be staying here every time I am in Midland. I had to leave the hotel in a hurry and left something behind. Melva found it and mailed it to me! She is a lifesaver! Breakfast was awesome, fitness room worked out great and the location was perfect for everything we needed. Great place, great staff! Thanks Melva!

Date: 8 months ago

Review №28

Rating: 5

Date: 8 months ago

Review №29

Rating: 4

Stayed here for a week and my stay was great. Room was nice and clean and the staff was very attentive, especially the house cleaning.

Date: 9 months ago

Review №30

Rating: 4

Beds were bad Walkability: Near to resturants Rooms : 3/5 |

Date: 9 months ago

Review №31

Rating: 5

Date: 9 months ago

Review №32

Rating: 5

Didnt stay in the rooms but really enjoyed the drinks at the bar and Conversation in the staff

Date: 9 months ago

Review №33

Rating: 5

Date: 9 months ago

Review №34

Rating: 5

Very nice rooms and location. Nice to have separate toilet and bathrooms. But oddly, no door locks for those. And no exhaust vents. Other than that, very nice. Breakfast was good.

Date: 10 months ago

Review №35

Rating: 5

Fairly newly renovated hotel. (2020) The lobby and rooms are large Separate toilet and shower rooms. It also has a bar which I don t remember seeing at many Springhill Suites. The only issue I had was that I could hear the person above me walking around which is unusual at a Marriott property. Very clean

Date: 10 months ago

Review №36

Rating: 5

Hotel is nice and the staff is helpful, professional and friendly. Quiet hotel clean and has all the accommodations needed for a relaxing and enjoyable stay.

Date: 11 months ago

Review №37

Rating: 5

Superb and comfortable as you d expect from any Marriott property, excellent staff, active bar.

Date: 11 months ago

Review №38

Rating: 5

Beautiful hotel with pool, jacuzzi, and a bar!

Date: 11 months ago

Review №39

Rating: 5

Excellent

Date: 11 months ago

Review №40

Rating: 2

Date: a year ago

Review №41

Rating: 5

Date: a year ago

Review №42

Rating: 5

Really nice rooms. Nice pool and lounge area. Liked everything about it.

Date: a year ago

Review №43

Rating: 5

By far the best hotel in the Permian basin area!! Tristan, Sade, and Evangelina at the front desk great customer service skills and always willing to help! Amy and Trisha in the bar area 10 out of 10 highly would recommend!! My only problem with this hotel is housekeeping, knocking on your door well before check out and constantly knocking every hour until then, even if you have a schedule late check out is my only problem!! Other than not highly would recommend staying at this hotel!!!

Date: a year ago

Review №44

Rating: 5

It was clean and pleasant. The staff was helpful and attentive. One of the best hotel experiences I have had in a long time. Rooms: Clean, quiet. Nearby activities: Nice area to visit Safety: Great area. Walkability: Nice retail area with some nice restaurants nearby

Date: a year ago

Review №45

Rating: 4

Date: a year ago

Review №46

Rating: 5

Our stay was amazing! The staff was great, the hotel was clean, and the rooms were spacious. We came from 3 hours away to the All-Stars tournament and muggs field. The hotel was FULL of softball kids from all ages it was WILD, but no matter how crazy it was the staff worked hard and kept the hotel clean and under control after all the kids would walk in from the pool or if they were running around. I DEFINITELY WILL BE COMING BACK! BIG THANK YOU TO ALL THE STAFF FOR AN AMAZING STAY! Rooms: Love that the toilet was in a different part of the room than the shower. Had great space for the kids, snacks and all our softball equipment. Safety: Staff made sure to mop up and put wet floor signs after the kids would come in from the pool, leaving little puddles!

Date: a year ago

Review №47

Rating: 5

Everything was very good, attention, service and excellent location.

Date: a year ago

Review №48

Rating: 5

Super clean and well taken care of. Will be back Rooms: Very clean Rooms : 5/5 |

Date: a year ago

Review №49

Rating: 5

I stayed here 3 nights for work. I forgot my belonging in my room after checked out, and Ecela (hope I write her name correctly) helped me get it super quick and easy. Great service!

Date: a year ago

Review №50

Rating: 5

Very nice and clean room, looks fresh when you walk in. Havent had that feeling in a while,my job keeps me out of town a lot so I see quite a few Rooms: I was impressed Food and drinks: Had a bar and drinks and snacks at the front desk

Date: a year ago

Review №51

Rating: 5

Date: a year ago

Review №52

Rating: 4

Nice rooms and bar. Pool was clean and kept up. Can get expensive Mon-Tues due to oil field meetings.

Date: a year ago

Review №53

Rating: 5

Date: a year ago

Review №54

Rating: 5

Had a wonderful experience - our suite looked like a room at a 5 star resort! We would definitely stay here again.

Date: a year ago

Review №55

Rating: 5

At the time I was there they were working on water pressure.

Date: a year ago

Review №56

Rating: 5

Date: a year ago

Review №57

Rating: 5

Date: a year ago

Review №58

Rating: 5

All around great place and great stay!! Breakfast was awesome. People were nice. Room was clean and spacious. The best hotel we have stopped at on our trip so far.

Date: a year ago

Review №59

Rating: 5

Great experience

Date: a year ago

Review №60

Rating: 3

Let me first say that the girl running the continental breakfast in the morning is hard working and attentive. I wish the same thing could be said about the bartender. The bartender was slow and not personable whatsoever. With only 5 people at the bar, it took 20 minutes to get 3 simple drinks: margarita, jack and coke, and a gin and tonic. These arent exactly difficult drinks. And to add to that, she forgot to pour a beer into a cup for someone else and when I reminded her, she said, and I quote this is going to be the death of me. This is when my wife poured the beer into a glass for her to help her out. I get that everyone has bad days but the attitude on this one was really something for a job that requires a lot of interaction. Figure it out Marriott.

Date: a year ago

Review №61

Rating: 5

Date: a year ago

Review №62

Rating: 5

Nice, clean hotel within walking distance to a lot of great restaurants. Perfect location for a work trip.

Date: a year ago

Review №63

Rating: 5

Rooms: Rooms were super clean, cleaning staff were amazing. Food and drinks: Love the restaurant downstairs amazing food!! Cant wait to go back and try other plates. Rooms : 5/5 |

Date: a year ago

Review №64

Rating: 1

Thin Walls and flooring won t rest easy staying here it is very loud sounds like elephants are walking around in the room upstairs from u. Open the closet and u can here everything from next door

Date: a year ago

Review №65

Rating: 5

Date: a year ago

Review №66

Rating: 5

Its been a while, but I must admit. For a newly remodeled location, this one was great. Enjoy.

Date: a year ago

Review №67

Rating: 5

Would be a better place if you added Thursday Night Football to you bar section to watch the games.

Date: a year ago

Review №68

Rating: 5

Somehow a bag was left behind. They called us right away and helped figure out how to get it back to us.

Date: a year ago

Review №69

Rating: 4

Great service and staff, room was nice and comfortable, lobby was clean and well kept as was the outside of the hotel. Only drawback was my shower had hair that was not mine, I let front desk know. The bar was nice and they have a nice gym area, close to HEB grocery store and lots of close by restaurants. I will definitely stay here again.

Date: 2 years ago

Review №70

Rating: 5

Date: 2 years ago

Review №71

Rating: 5

Great and friendly staff...

Date: 2 years ago

Review №72

Rating: 3

Ive stayed at the SpringHill Suites multiple times over the years for work trips and am always comfortable and happy, but this week when I was there my rooms door was poorly insulated and I could hear every word of every conversation in the hallways - it was a damper on my stay.

Date: 2 years ago

Review №73

Rating: 5

Good facility and good location.

Date: 2 years ago

Review №74

Rating: 5

Date: 2 years ago

Review №75

Rating: 1

I didn t enjoy my stay here the room services weren t on top of their job keeping my room clean as soon as I checked in I found a bug on the wall and the tv wasn t working for two days during my stay and the manager named Elizabeth was very unprofessional over the phone while discussing my issues regarding my stay and she pretty brushed off my concerns and laughed ! I would definitely not recommend this place to anyone !

Date: 2 years ago

Review №76

Rating: 1

Reserved a room along with my coworkers. Arrived at SringHill around 11pm, supplied my name and confirmation number only to find that they gave my room away.. What was really infuriating was all the front desk would do is say they were sorry and left me scrambling to find a room. Extremely upsetting and horribly inconvenienced. We came to Midland for important meetings, this forced us to move schedules around. Not a good start to an important business trip.. SpringHill will never see another dime of our money again. This was inexcusable, do better SpringHill!

Date: 2 years ago

Review №77

Rating: 3

Nice place nice staff

Date: 2 years ago

Review №78

Rating: 5

Was there for a party. Party was nice. Venue looked good. But there was no music hook- up. The facility did not provide music.

Date: 2 years ago

Review №79

Rating: 5

Comfortable Stay.

Date: 2 years ago

Review №80

Rating: 5

Centralized location. Clean rooms and helpful staff. Would definitely stay here again

Date: 2 years ago

Review №81

Rating: 3

Nice hotel, pretty decent rooms. But if you want to sleep past 7:30 - 8:00 am I would say to go to another hotel. On the day of check out, the cleaning staff knocked once and opened my door within seconds, before I could respond. Good thing I had my door latch engaged. But why would they try to come in at 8:00 am on the day of check out when check out is not u too 12 pm? I was still sleeping at the time. I spoke to the person at the desk and they said the owner is requesting the cleaning staff to do this, so if you want to sleep past 7:30 am I suggest stay elsewhere. I also plan to call the corporate office about this policy as well.

Date: 2 years ago

Review №82

Rating: 4

Clean and well maintained.

Date: 2 years ago

Review №83

Rating: 4

Ive stayed at a lot of the hotels in Midland and so far I like Springhill the best...Especially over any of the Hilton properties! I like that this Marriott has streaming service and not just live tv available (Hilton just has live tv stations) HOWEVER - I had issues with my streaming when I stayed M-Th. I couldnt watch a single thing without the stream having to buffer every 3 minutes and the buffer could take 10 minutes and then suddenly fail.I spoke with Josh about my issue and he was very understanding and helpful. I was told the hotel is busy M-Th so everyone is on the WiFi. In that case, I think their Internet services should be upgraded. Aside from that everything else was great. Love that theres free breakfast. Rooms are huge and clean. They have a hotel bar that seemed busy every night. They have a pool and a gym (but sadly no foam roller) Overall great experience. (aside from the TV which I look forward to in order to relax after work)

Date: 2 years ago

Review №84

Rating: 5

The staff was great and the food was a delight,I will be recommend this Motel to friends and family, By the way, mady made a great breakfast!!!!

Date: 2 years ago

Review №85

Rating: 5

Slept sooo good!! This place was so clean and had everything I needed! The sheets were white and crisp clean (if that makes sense) I m very picky when it comes to staying in hotels. I look for any spec of ickiness but this one passed the test with flying colors! It also had a lot of parking with special parking spaces for our truck and trailer! Definitely recommend staying here.

Date: 2 years ago

Review №86

Rating: 5

Date: 2 years ago

Review №87

Rating: 4

Front desk agent was very helpful. We went to celebrate my daughters birthday and she had asked for a hotel with a nice pool. When we went down to swim, the pool and spa had not been cleaned that day, as there was beer cans in the spa and the pool had dirt on the bottom of it. The spa had some tile missing on rhe inside of the spa, making it easy for someone to get hurt on the sharp edges. The room was very clean. The hotel in general was clean. Good breakfast.

Date: 2 years ago

Review №88

Rating: 5

Date: 2 years ago

Review №89

Rating: 1

Absolutely horrible !!! I sat back and observed the customers argue with the manager and as a business owner I have to say she needs to be fired or retrained! I will never stay here again.

Date: 2 years ago

Review №90

Rating: 5

Date: 2 years ago

Review №91

Rating: 5

Hotel appeared well maintained and our room was exceptionally clean. It is located in a very convenient location. Will stay here again when in town.

Date: 2 years ago

Review №92

Rating: 1

Still havent fixed the problem at the front desk....

Date: 2 years ago

Review №93

Rating: 5

Springhill by Marriott is an awesome hotel! The amenities and cleanliness of this hotel is a step above the rest. The staff is extremely helpful and courteous, special shout-out to Justin who was amazing checking us in and taking care of our needs!! Definitely will stay here everytime Im in Midland! Thank you again Justin!

Date: 2 years ago

Review №94

Rating: 4

Date: 2 years ago

Review №95

Rating: 4

Clean and comfortable. I would stay again. I just wished they wouldnt serve powdered eggs.

Date: 2 years ago

Review №96

Rating: 5

Date: 2 years ago

Review №97

Rating: 4

Date: 2 years ago

Review №98

Rating: 5

Nice hotel and friendly, helpful staff. I like staying here when Im in Midland.

Date: 2 years ago

Review №99

Rating: 5

Date: 2 years ago

Review №100

Rating: 5

Date: 2 years ago

Review №101

Rating: 1

I don t have respect for hotels and Marriott s that don t have respect for their guest and travel needs. This hotel advertises high speed internet, and in today s needs high speed WiFi is a must have. This property doesn t have it. 9 MPS is slow. You can t do proper work at those speeds on teams or zoom. Heck their Netflix in the rooms are useless. It is 2021, this place could get faster WiFi if it wanted too, specially at the rates they are changing. As a Marriott Titanium Elite member, I stay at a lot of properties. This is one I will not be back at because of that. It may sound petty, then don t charge more than $200 a night.

Date: 2 years ago

Review №102

Rating: 5

Tay was very professional and attentive to my needs.

Date: 3 years ago

Review №103

Rating: 3

Decent hotel they just need better customer service. Went to the pool and there were no towels, asked for my room amenities for my 2nd night stay and no one ever came. Overall pretty clean and good location.

Date: 3 years ago

Review №104

Rating: 5

Very clean and great weekend rates!!!

Date: 3 years ago

Review №105

Rating: 5

Fantastic room and the staff are very friendly and accommodating - we rode in right after a big rain storm and they let us keep our bikes parked up under the entry. We went to the Clear Springs Restaurant on the recommendation of the lady at the front desk and it was fantastic. We will definitely stay here again.

Date: 3 years ago

Review №106

Rating: 5

Very clean and new ..friendly staff

Date: 3 years ago

Review №107

Rating: 5

Date: 3 years ago

Review №108

Rating: 5

Date: 3 years ago

Review №109

Rating: 3

The floor in my room was so dirty that my feet were black on the bottom. Other than that it was a good hotel. The GM is on the cocky side and does not have a warm customer service side. Asked her about our bill, instead of her looking at the bill and seeing that the issue was resolved (which we figured out in the car AFTER talking to her) she just got an attitude and kept with the i cant do that instead of let me look into this. (Customer service is EVERYTHING! and really effects the day of the person you serve... a manager should always be willing to provide more smiles than the employees)

Date: 3 years ago

Review №110

Rating: 2

Hotel is mediocre. Here is the real problem. Some Jake-Leg decided a good way to make extra money is to charge $7.00 for parking. Seriously a small parking lot at a non resort. The idiot that came up with that will be unemployed in a few months. See you Marriott, I m going to Hilton where the parking is free at normal hotels and the rooms are nice and clean. I do not recommend this place.

Date: 3 years ago

Review №111

Rating: 5

Good has good service and all that stuff

Date: 3 years ago

Review №112

Rating: 4

Date: 3 years ago

Review №113

Rating: 5

Stayed here overnight after our water heater went out. Thanks for the short notice accommodation.

Date: 3 years ago

Review №114

Rating: 4

Date: 3 years ago

Review №115

Rating: 4

It was a typical Marriott. The elevator was broken and guests had to use the stairs. Most people need the exercise, me included.

Date: 3 years ago

Review №116

Rating: 5

Date: 3 years ago

Review №117

Rating: 4

Date: 3 years ago

Review №118

Rating: 5

Im staying for 2 weeks and its a nice place. Very clean rooms and super friendly staff. The wifi will not allow you to stream video but you can upgrade for $4...kinda lame but Im still giving 5 for everything else. Will absolutely stay again!!

Date: 3 years ago

Review №119

Rating: 5

I Love staying at the Springhill. Awesome front desk help

Date: 3 years ago

Review №120

Rating: 4

Date: 3 years ago

Review №121

Rating: 4

Date: 3 years ago

Review №122

Rating: 5

Date: 3 years ago

Review №123

Rating: 5

It was very comfortable and easy access to the Grande Stadium..

Date: 3 years ago

Review №124

Rating: 4

Very nice, new hotel with great staff (Jocelyn was great checking us in) and nice outdoor space and pool area. Only complaint is that they charge for parking. Im a very loyal Marriott user and I have never paid for parking in a hotel of this level - especially with plenty of free street parking and lots of space. Other hotels in the area dont charge so have no idea what they are thinking.

Date: 3 years ago

Review №125

Rating: 4

The rooms are clean, the beds are comfortable and the workout room is nice. The down side of our stay was lack of hot water in the shower. Hope this was an isolated incident.

Date: 3 years ago

Review №126

Rating: 4

Fair rates, nice rooms and great staff

Date: 3 years ago

Review №127

Rating: 5

Very clean and well appointed hotel.

Date: 3 years ago

Review №128

Rating: 4

Date: 3 years ago

Review №129

Rating: 2

Room was nice, staff(Ashley) was rude to everyone that walked in. There were no towels, extra sheets for the sofa couch. Ice machine on floor was out of order. For a newer hotel, it was lacking professionalism and amenities. Not a good stay. Glad it was only one night.

Date: 3 years ago

Review №130

Rating: 2

Date: 3 years ago

Review №131

Rating: 1

Date: 3 years ago

Review №132

Rating: 5

Date: 3 years ago

Review №133

Rating: 5

Date: 3 years ago

Review №134

Rating: 2

+Room was clean - There was no hot water in the morning -Their grab and go breakfast was yogurt and cereal...we stayed here bc Springhill Suites usually has great breakfast. Very disappointed and we had to stop somewhere on the way to get more to eat for our kids. Many other hotels are finding ways to still do hot breakfast. -They did not have cribs available due to covid -very low supply of towels and pillows -I had to go get my hair dryer from the front desk (which I found out after I stepped out of the shower and saw that there wasn t one in the bathroom) Not what I expected from a Marriott!!

Date: 3 years ago

Review №135

Rating: 1

I have no idea. I have never been there.

Date: 3 years ago

Review №136

Rating: 5

Date: 3 years ago

Review №137

Rating: 3

We like Springhill Suites - they are usually clean, easy, and inexpensive. The location in Midland/Odessa was a little strange due to renovation work, but still good for a night or two. Breakfast was served, but not as good as usual and removed early.

Date: 3 years ago

Review №138

Rating: 4

Date: 3 years ago

Review №139

Rating: 5

My second time here its awesome..

Date: 3 years ago

Review №140

Rating: 2

Hotel is clean and nice. No towels, only 2 pillows per bed, no breakfast either. Staff was less than friendly. Blamed everything on Covid.

Date: 3 years ago

Review №141

Rating: 5

Nice hotel, new and clean. Big rooms

Date: 3 years ago

Review №142

Rating: 5

Nice hotel. Seems new. Very clean. Friendly staff.

Date: 3 years ago

Review №143

Rating: 5

Date: 3 years ago

Review №144

Rating: 5

Very nice place to stay

Date: 3 years ago

Review №145

Rating: 1

Rude staff. Not very accommodating.

Date: 3 years ago

Review №146

Rating: 1

Customer service is terrible. From checking in to trying to get a pool towel or breakfast the staff they have hired have attitudes that make guests feel as if we are putting them out. There is no gratitude that we chose to stay or care of hospitality, instead I felt that we were a burden, intruding on the property and wasting their time. I witnessed multiple others guests experience the same treatment. We will stay somewhere else next time and I advise others to book elsewhere too.

Date: 3 years ago

Review №147

Rating: 4

Date: 3 years ago

Review №148

Rating: 3

First room was a disaster. Sheets had public hair and fecal matter on them. Toilet still had urine on it. Second room was ok.

Date: 4 years ago

Review №149

Rating: 1

This hotel got our entire teams money without informing us of ANY of their new COVID protocols. We called to set up a team block of 10 rooms. We let them know it was for a local baseball tournament and that we would all have children with us. No mention of any issues except no hot breakfast (which is perfectly fine). We checked in the night before the tournament. Again, no mention of any extra protocols except the breakfast. They just took ran our cards and gave us the room keys. They did inform us that there are only two towels in each room, so we would have to ask if we wanted more (this was for a double room with a pull out). Come the next day, after our games, the kids want to go swim together and have the general camaraderie that comes with tournaments. This is when we were informed that all patios are closed (except to smokers - because that would be discrimination), only 10 people total (swimming or not) in the OUTDOOR pool area, and we could not gather anywhere in a group larger than 5. I understand that each business handles COVID differently, as does each individual. I completely respect everyones choice in how they deal with this personally as well as professionally. My issue is that they waited to inform us of this until we had already checked in, unpacked, paid for the initial night, and could not move hotels without forfeiting the next night as well due to check out time. They new how many of us there were and why we were there. There was NO mention of these issues before it was too late for us to decide to stay somewhere else. It is every businesss right to make their own policies, just as it is every patrons right to decide if they want to support that business by paying for their services. It is, however, the RESPONSIBILITY of the business to make sure that decision is informed and that they dont dupe customers into being stuck there under false pretenses.

Date: 4 years ago

Review №150

Rating: 5

Very clean and nice big open set up. Would stay here again next time Im in town

Date: 4 years ago

Review №151

Rating: 5

Cold A/C, clean rooms, comfortable environment in this pandemic

Date: 4 years ago

Review №152

Rating: 5

Date: 4 years ago

Review №153

Rating: 5

Really nice hotel. Clean. Quiet rooms.

Date: 4 years ago

Review №154

Rating: 4

I had came in from a very long trip and the employee (Tina) was very helpful and respectful and made my stay feel very welcoming definitely recomend this suite

Date: 4 years ago

Review №155

Rating: 5

Chelsea was such a great help with all my requests & so welcoming at the front desk.

Date: 4 years ago

Review №156

Rating: 5

We needed a place to stay to break up a long drive. We arrived around midnight. Jocelyn took care of us during checkin. She was very upbeat, friendly, and let us know that room extras were minimized due to Covid but to let her know if we needed anything. I wound up making two trips down to the desk for soap and extra pillows and she was very courteous and helpful each time. Most of all, her friendliness didn t lessen despite how many times I had to bug her.

Date: 4 years ago

Review №157

Rating: 5

Date: 4 years ago

Review №158

Rating: 4

Date: 4 years ago

Review №159

Rating: 3

Date: 4 years ago

Review №160

Rating: 4

Date: 4 years ago

Review №161

Rating: 2

For a sparsely occupied place to reject a request for late check-out was a tell-tale sign of something amiss with the franchise management. The bath tub was blocked, inadequate towels for a two queen bed room, one of each (i.e. TWO) coffee bags, pillows without covers, etc.

Date: 4 years ago

Review №162

Rating: 4

Lets start off with the lobby area.... The designer did a great job with the choice of colors, carpet, patterns, furniture light fixtures etc... Everything in that lobby said wow look at me. Aside from the Aloft in Brooklyn this lobby area also gave me that WOW factor. That WOW factor is carried all the way to your room. The room design to me was very unique I loved it. Again I only stay Marriott and this would be my 10th time Ive stayed at a SpringHill but this layout was different and worked. The speration of the bathrooms was what made the room experience for me as well as the lighting in the room. All the staff super friendly and got me checked in once I arrived. Price for this stay was not bad at all either. Compared to all the other locations I have stayed in this area, SpringHill is the 2nd best in that category. Now the only downside to this specific stay was that they were under construction at the time I was there. I wish they werent under construction at the time I stayed so I could of enjoyed the extra amenities that this location offers. But hey thats literally it. Overall 2nd best Marriott Hotel to stay at in this area. Everything is great all around.

Date: 4 years ago

Review №163

Rating: 3

Date: 4 years ago

Review №164

Rating: 4

Date: 4 years ago

Review №165

Rating: 5

Nice and spacious room luxury plus breakfast

Date: 4 years ago

Review №166

Rating: 4

A very cool hotel recommended!

Date: 4 years ago

Review №167

Rating: 5

Date: 4 years ago

Review №168

Rating: 5

Date: 4 years ago

Review №169

Rating: 5

Date: 4 years ago

Review №170

Rating: 5

Date: 4 years ago

Review №171

Rating: 4

Date: 4 years ago

Review №172

Rating: 5

Date: 4 years ago

Review №173

Rating: 5

Date: 4 years ago

Review №174

Rating: 5

Date: 4 years ago

Review №175

Rating: 5

Date: 4 years ago

Review №176

Rating: 5

Date: 4 years ago

Review №177

Rating: 5

Great hotel.

Date: 4 years ago

Review №178

Rating: 5

Date: 4 years ago

Review №179

Rating: 4

Date: 4 years ago

Review №180

Rating: 5

Date: 4 years ago

Review №181

Rating: 2

Date: 4 years ago

Review №182

Rating: 5

Date: 4 years ago

Review №183

Rating: 5

Date: 4 years ago

Review №184

Rating: 5

Date: 4 years ago

Review №185

Rating: 5

Best nights sleep I had in a hotel this trip. Room was large, clean, and quiet. Grounds were well lit so I could walk out to my vehicle at night without feeling worried. Breakfast was pretty good for a hotel continental style. The fruit was actually fresh and hot food was hot. Overall a nice stop-over.

Date: 4 years ago

Review №186

Rating: 5

Very nice hotel and the staff were very helpful!

Date: 4 years ago

Review №187

Rating: 4

I actually stopped in to see this hotel and it is lovely. Ballrooms a bar and restaurant with beautiful decor. Friendly hostess and I met the executive housekeeper who was just an all around awesome guy!

Date: 4 years ago

Review №188

Rating: 4

Date: 4 years ago

Review №189

Rating: 5

Date: 5 years ago

Review №190

Rating: 4

Great rooms! Great hospitality!

Date: 5 years ago

Review №191

Rating: 1

Stayed here for over a week only because I was working to many hours to have time to move to another hotel. One elevator was broken for days. No bottled water for the first several days. No coffee available after whatever was left out in the afternoon got cold. I am Marriott Titanium Elite and even with my access to the high speed intent I could not stream anything without buffering and would get kicked offline completely every 30 minutes or so because the data transfer rate would get so slow. Signal was fine, the service was inadequate. Two co-workers in different parts of the building experienced the same problem. This made it impossible for any of us to remotely log into a drilling rig to troubleshoot problems which, in turn, required us leave the property to find another wifi service during the few hours of sleep that we were able to get. Frustrating enough in and of itself but to then have the front desk argue that there was nothing wrong was infuriating. Own your shortcomings and find a way to improve! Neither myself nor others from my company will return to this property.

Date: 5 years ago

Review №192

Rating: 5

Awesome breakfast and large rooms

Date: 5 years ago

Review №193

Rating: 4

Date: 5 years ago

Review №194

Rating: 5

Date: 5 years ago

Review №195

Rating: 5

Date: 5 years ago

Review №196

Rating: 5

Date: 5 years ago

Review №197

Rating: 5

Clean and efficient. Solid breakfast offering. Price was crazy but that is Midland pricing.

Date: 5 years ago

Review №198

Rating: 4

Date: 5 years ago

Review №199

Rating: 5

GREAT FRONT SERVICE

Date: 5 years ago

Review №200

Rating: 1

It is to good breakfast is garbage and other things we dont liked

Date: 5 years ago