Courtyard Dallas Mesquite

Review №1

Rating: 4

Nothing brilliantly special about the hotel itself. It is a little older and about what you would expect overall. The big standout was the service. Everyone was super friendly and happy to help out a guest, even one needing a bottle opener after the bar had closed for the night. From the front desk to the Starbucks/bar to the gentleman placing towels by the pool and the lady who helped me check out in the morning, thanks for being the smiling faces during my stay; you made me feel truly welcomed.

Date: 16 hours ago

Review №2

Rating: 4

I couldnt believe the same construction was still going on from 2 years ago..... Front desk and bistro service was different..... not as friendly. Rooms

Date: a month ago

Review №3

Rating: 3

The staff are pleasant, except for the person who works at night. The rooms are good, when one considers the age of the building. There is no free breakfast, but there are plenty of eateries nearby. However, if you are not a POC, then there is a considerable chance that you will be accosted, at least asked for money. Don t walk anywhere if you don t want this to happen. There is also a very considerable chance that your car will be broken into. The price doesn t reflect the entirety of the experience, merely the hotel itself. Without a breakfast, or any form of security, this isn t worth the money. Safety: Do NOT take a shortcut through the neighboring apartments or neighborhoods. You may have to work on your cardio first. Walkability: There are plenty of places, but the people in these places are less than desirable.

Date: a month ago

Review №4

Rating: 4

Rooms: Room was small but clean and comfortable. Rooms

Date: 2 months ago

Review №5

Rating: 1

145 a night and no free coffee, much less complementary breakfast. Also the bathroom ceiling is disgusting. What a ripoff. Food and drinks: You have to pay for coffee in the lobby. No free breakfast either.

Date: 2 months ago

Review №6

Rating: 2

Ummmmm. Reported a huge cockroach in the room.... Found it my last night.... Still there. So I put a sign on it and left the curtain pulled back. Would have requested a different room but they were full from the highway construction.

Date: 2 months ago

Review №7

Rating: 3

I reserved a room with a king bed and a couch and got a room with a king bed and a small chair. The TV was small and outdated. I had to move the coffee maker to the sink because it wasnt plugged in and I couldnt get behind the desk/cabinet to plug it it. There was what appeared to be black mold on the ceiling in the bathroom and it seemed like my deadbolt didnt fully engage when I locked it. There is no breakfast included. I did not utilize the pool or the gym. The elevator smelled like electrical burning at one point. Breakfast is not included, but the door have a starbucks and a bar in the lobby. The staff was friendly and kind. There were restaurants and stores within a close drive. There is a lot of construction on the freeway in front of the hotel. I did feel safe in the area. I would have complained about my room not matching my reservation, but it was just me.

Date: 2 months ago

Review №8

Rating: 3

Date: 2 months ago

Review №9

Rating: 4

Great customer service. The staff here are great. Nice little bistro ( a bit pricey, but its nice for the convenience) Fantastic location to hop on and off the highway. Felt safe and beds were comfy

Date: 3 months ago

Review №10

Rating: 3

Not ment for long stays. Great staff!! Super small fridge like football size.

Date: 3 months ago

Review №11

Rating: 5

Employment

Date: 3 months ago

Review №12

Rating: 5

Nice gym, indoor pool and can order food great vibe and friendly workers.

Date: 4 months ago

Review №13

Rating: 5

Date: 4 months ago

Review №14

Rating: 3

Rooms: Drab Rooms

Date: 4 months ago

Review №15

Rating: 1

Here for work purposes. The staff are openly hostile to guests. The restaurant staff in the evenings will practically rob you (the guy with the curly hair). Morning and weekend staff (the Irish guy) are very friendly. The cleaning crew are nice but most of the front desk people are as rude as it gets.

Date: 4 months ago

Review №16

Rating: 5

Date: 4 months ago

Review №17

Rating: 1

This room was originally supposed to be appx 130.00. When we checked in, he told us that the total was 185.00 and 20.00 will be refunded after check-out. It was almost midnight and we had just flew back in from a LONG international flight so I was just ready to bath and go to sleep. When we walked in, it was 2 rooms with the door in between open. They probably wanted to give the impression of a suite but they missed the mark BIG TIME! The sprinklers on the walls were rusted, the wall paper in the bathroom was peeling off the wall, it had dead bugs in the bathroom floor, there was stray hair all over the bed and pillows, the sofa was filthy, and its so dim, that I wouldnt have seen any of it, I didnt use my cell phone light. It was dark as hell in there and that was AFTER we turned on all of the lights. When we checked in, the young man was nice, but he didnt tell us about breakfast, check-out time, etc. When we checked out the next morning, there was a homeless guy in the lobby, and the area looked very very rough and thats putting it nicely. I dont mind paying any amount for a room, but if it was free, it still would have been too expensive! Never again! Food and drinks: Olive Garden, Hooters, Raising Canes, etc are all directly behind hotel.

Date: 4 months ago

Review №18

Rating: 5

Date: 6 months ago

Review №19

Rating: 3

Date: 6 months ago

Review №20

Rating: 3

Warm bed and a roof

Date: 6 months ago

Review №21

Rating: 1

Date: 7 months ago

Review №22

Rating: 4

Date: 7 months ago

Review №23

Rating: 5

Date: 7 months ago

Review №24

Rating: 5

Epic

Date: 7 months ago

Review №25

Rating: 3

Average place to stay. Nothing really stands out the rooms are adequate Services adequate staff are good. Has a decent indoor pool and weight room. Kind of has a lingering smell of cigar or cigarette smoke. Overheard the guy at the Starbucks inside the hotel that he really didnt know much about Starbucks or the drinks yet they are trying to serve Starbucks drinks

Date: 8 months ago

Review №26

Rating: 1

They failed to set a higher standard of cleanliness

Date: 8 months ago

Review №27

Rating: 3

Rooms were updated and okay. It was clean-ish. It just had a strong mildew smell in the room I was staying in. Front desk staff was friendly. Checking in and out was easy.

Date: 8 months ago

Review №28

Rating: 5

Nice rooms

Date: 8 months ago

Review №29

Rating: 3

Clean and friendly staff. The elevator facia and controls need replacing some lights indicating its even called for dont work. For the room price the rooms need a refresh, and the locks really should be upgraded to support mobile key.

Date: 8 months ago

Review №30

Rating: 5

Date: 8 months ago

Review №31

Rating: 4

The young lady at the counter was exceptional. The hotel is right by food, activities and the highway. Rooms were pretty nice. Coffee machines and fridge, no microwave tho. This is a good solid stop Nearby activities: There is an all in one activity spot literally sharing the parking lot Walkability: You can get to activities and food in walking distance Food and drinks: Options in the hotel are limited but alternative options are just too close for this to be a problem

Date: 8 months ago

Review №32

Rating: 5

Everything to do with the hotel itself was great! The only inconvenience is all the construction they are doing on the interstate right in front of the hotel. We were literally going 4 miles away and with all the detours it took us around 20 minutes to get there. Nearby activities: There is a Celebration Station right behind the hotel, it literally shares the same parking lot. Great location for family fun!

Date: 9 months ago

Review №33

Rating: 1

Not worthy of the Marriott name at all. Cold showers, children working the front desk that could not be bothered to get off of their phones to help - Absolutely terrible service and a dirty room. The first sign should have been the 20 minute wait at the front desk to check in. There was literally nobody in sight until this young man came in for his shift and realized we had not yet been helped. Shawn (or Sean? Shaun?) was the only good thing we encountered at this hotel. Very accommodating and apologetic for the series of events that happened upon check in. Though I think this was a sign. It was late by the time we checked in and got in to the room - it had a musty smell. The room itself was quite old, which is no big deal, but it was also very dirty. Even my children commented on how gross it was - and they hate to shower and clean. There was a stain, which may or may not have been blood, on the beds. Also found some black mold on the bathroom ceiling - Yum! We were going to attempt to switch hotels, but it was difficult to work out a new hotel with the last minute reservation as well as the way the points were booked. The hotel was willing to work with us, but it would have been complicated working with Marriott to book a different stay because we booked with points/rewards. In hindsight, we should have left. The next night, the shower would not get warm, and could continued to get progressively colder as the rest of the family showered. Have you ever tired getting kids who hate to shower in a cold Shower? I hope you never do - I would rather shower a cat. A couple nights later, we went to shower and it was the same thing with cold water. I attempted to call the front desk multiple times, but the calls went unanswered. I decided it best to walk down to the front desk myself - no body there for a few minutes. Finally, I hear some noises from the door labeled employees only , so I say Hello loudly. A younger person, who I could not describe as gentleman, slithers out from the room in shorts and a t-shirt , barely able to look up from his phone. I asked about the water and the said oh yeah, I have been having to reset it a lot today . Which I can only assume indicates an issue with the boiler system. Subsequently, I went to look at other reviews of this particular hotel and found that this issue has been going on for 5 months, if not more. What the actual f@&$?!?! I am not just disappointed, but utterly disgusted at this hotel. As a Marriott Titanium member who stays in hotels over 200 nights out of the year, I am considering staying with other completing brands if this is even allowed to be a standard with which Marriott allows their hotels to be. Hopeful that Marriott Bonvoy services will do something to make good upon my poor experience, but if nothing else, I hope this review saves others from staying here. I d recommend the Motel 6 instead.

Date: 9 months ago

Review №34

Rating: 5

Date: 9 months ago

Review №35

Rating: 5

Date: 9 months ago

Review №36

Rating: 5

Date: 9 months ago

Review №37

Rating: 5

This place is by everything restaurant mall service was great. My room had a balcony I will stay here again.

Date: 9 months ago

Review №38

Rating: 3

Date: 9 months ago

Review №39

Rating: 4

Date: 10 months ago

Review №40

Rating: 2

I ll say this is one of the worst hotels I ve ever stayed in. As soon as I walked in to the room I noticed a weird smell. It s not a clean place. Location is horrible because it s next to a freeway. To be able to sleep I had to turn on some music. I got a really bad allergic reaction to the smell. Bad experience.

Date: 10 months ago

Review №41

Rating: 4

Area under construction.

Date: 10 months ago

Review №42

Rating: 5

Date: 10 months ago

Review №43

Rating: 2

Room was not very clean, mold in bathroom, and located numerous hairs in bathroom and room. Hotel was very worn down. Our entire stay the third floor hallway smelled like old weed, alcohol, and floral spray probably used to mask the weed and alcohol. Many close restaurant choices. A little difficult to get to from the highway, but easy and close to get back on the highway. Staff was friendly. If in the area again would probably skip this hotel and try the Fairfield close by.

Date: 10 months ago

Review №44

Rating: 2

I picked this place because when booking through my company, it offered me a State Fair Package that included breakfast at the Bistro (restaurant area downstairs in the lobby). When checking in, I asked how that worked and the lady at the front desk informed me that they dont honor stuff like that. So why make it available to companies then?! Ok fine, but breakfast is heavily overpriced! There isnt even a complimentary coffee bar. Your only option is to buy Starbucks that they offer down in the Bistro, or to use the small coffee maker they make available to you in your room. Which I normally use because I bring my own instant coffee with me just in case I dont like the coffee the hotel offers. However, when making hot water this morning, they were weird nasty black bits in it that I swear looked like roaches. I just cant even. To make things worse, my sheets were gross on one side of the bed. I didnt notice until late last night and instead of causing a ruckus, I just slept on top of the blankets. The customer service was exceptional and I didnt have problems with any employee. However, for the price of the hotel, some things need to change. I will never be back to this location. I should have stayed at Hilton or La Quinta like I normally do, I only stayed here because I thought I was getting a deal. There are lots of nearby restaurants which was a good thing.

Date: 11 months ago

Review №45

Rating: 3

This location is ok but doesn t include breakfast like most other locations Nearby activities: There s a game and activities place right next door that has miniature golf arcade and a batting cage on site. Food and drinks: Lots of food places near by

Date: 11 months ago

Review №46

Rating: 2

Giving an overall rating of 2 just because on my second night there was a dripping of yellow water from the vent above the toilet Front desk was great but I was unable to change rooms bc everything else was booked. Maintenance came and was super nice and helpful. They honestly did all they could do. They found out what the issue was (guests above filled their bathroom floor with water) but still was some dripping for a while and they couldn t help that I blame the structure of this old hotel. I m giving it a 2 star rating bc it s so old, owners really need to put more money into updating the building piping and all that. It s embarrassing. Appreciate the staff and if it wasn t for them the rating would be 0 bc that s nasty.

Date: 11 months ago

Review №47

Rating: 1

Roaches.

Date: 11 months ago

Review №48

Rating: 4

Good rooms

Date: a year ago

Review №49

Rating: 5

Date: a year ago

Review №50

Rating: 3

Hotel feels aged and tired. Service is friendly and location is next to restaurants and other activities. Stay was ok, nothing good or bad but there are other more appealing options in the area.

Date: a year ago

Review №51

Rating: 5

I stayed for just one night. The service, rooms and location was perfect. The coffee bar came in handy on my way out in the morning, where the service was also good.

Date: a year ago

Review №52

Rating: 1

They advertise breakfast which they dont have Rooms: Room had roaches Food and drinks: They advertised food that they didnt have

Date: a year ago

Review №53

Rating: 5

Date: a year ago

Review №54

Rating: 2

The room was small and for handicap the bathroom was not good, the price was right at $300 p/night. The gym, pool, and lounge was OK. But it couldnt make for the room. Totally not worth it. Rooms: Not good Nearby activities: Lots of restaurants nearby Food and drinks: No food at the hotel worth mentioning, coffee was good.

Date: a year ago

Review №55

Rating: 4

Pretty basic. Indoor pool was nice.

Date: a year ago

Review №56

Rating: 3

Rooms are dated and there is a lot of construction in the area

Date: a year ago

Review №57

Rating: 5

Date: a year ago

Review №58

Rating: 5

Date: a year ago

Review №59

Rating: 3

This is a fairly nice hotel, but i consider their daily rate excessive. The room was mid sized with two queen beds, a smaller than average tv and refrigerator. NO breakfast or coffee bar provided. There are many shops and restaurants in the immediate ( 1-3 mile) area. The biggest plus was their front desk personnel, who were very friendly, efficient, and made you feel welcomed.

Date: a year ago

Review №60

Rating: 3

Rooms: They look beautiful HOWEVER I have a room on the first floor and I had this horrible and strong mildew smell I have that they are aware of. I asked them to help with it and they only thing they did was tell me it only gets like this when it rains and sprayed my room with a strong air freshener (that only works for like 10-20 minutes) . Theyre aware of the problem and only gave me a surface level solution. Its gotten to the point that all of my clothes are stained with the smell and now Im self conscious about my hygiene because its a borderline musty smell and it makes me SMELL BAD. Im supposed to stay here for the next three months and I dont think Ill manage well EDIT: I was able to speak with a manager who was kind enough to work with me to get another room while they treat the room I was in. Im grateful for them being patient with me and going out of their way to accommodate me to find a resolution that helps me and solves the problem. Nearby activities: Youre right next to everything so thats awesome Food and drinks: Great food options nearby

Date: a year ago

Review №61

Rating: 5

Room was clean and the pillows feel like your laying on a cloud. I must say the best part was our server Chase who works in the Bistro. His food that he made for us was amazing. The drinks were even more amazing. Someone should give him a raise!! He was so fun and down to earth. Shout out to you Chase for being an amazing human being. Book here if you want some great service.

Date: a year ago

Review №62

Rating: 5

Located near heavy I635 interchange construction and tricky navigation to find the parking lot. Morning oatmeal with brown sugar, walnuts, and raisins is the best. Most efficient checkin ever...2 minutes...key in hand headed to room. Experienced and well-trained staff and polite! Recommended.

Date: a year ago

Review №63

Rating: 5

We stayed here for the weekend and we had such a wonderful time. The rooms were clean, comfortable, and accommodating. All of the staff was so helpful and pleasant. Shon was amazing!!! He took such great care of us. If you re in mesquite and need somewhere to stay, definitely come here.

Date: a year ago

Review №64

Rating: 5

Date: a year ago

Review №65

Rating: 4

I was only here for the TSA Precheck mobile event but the parking lot is very easy to access, alot of space and convenient. Not sure about the hotel. Good proximity to restaurants and entertainment.

Date: a year ago

Review №66

Rating: 1

Picked this hotel based on advertised prices and location for my job the next day. But when I arrived instead of 95 dallors it was 195. Lobby looked nice when I got to the room it was the smallest bathroom I have had Im a hotel that I paid over 150 for. Smallest microwave and fridge. Useally when u pay 195 in the middle of the week u get an Amazing room and this was far far from it.

Date: a year ago

Review №67

Rating: 5

Staff was amazing, and loved the location!

Date: a year ago

Review №68

Rating: 5

Everything was just as I had expected. I have not stayed at this hotel since the remodel was completed. It is in the perfect location for my doctors appointment. I was not disappointed. Nice room, wonderful personnel!!

Date: a year ago

Review №69

Rating: 5

Raquel does an amazing job and shes very polite, helpful attentive and professional. In words she gives fantastic customer service. I enjoy coming to the courtyard by Marriott because her.

Date: a year ago

Review №70

Rating: 4

For more than 20 years I have chosen the Courtyard in Mesquite when I come to Dallas - because I feel comfortable there, even if the rooms could perhaps use an update now: they are clean and tidy, but they are not (anymore) modern. . The biggest plus here is not the rooms, but the staff: warm, friendly, personal. Staying in a hotel is a bit like coming home! Thanks to the whole team for this! Rooms: Large, bright, many rooms with a mini balcony and everything you need: desk, couch, TV, coffee maker, fridge,... everything is there and in good condition. However, the style is from around 20 years ago - you shouldnt expect anything extremely modern. Nearby activities: Right next door is the Celebration Station with a smorgasbord of possible leisure activities. Walkability: Even if this is not typically American: if you want, you can easily reach about 5-10 different restaurants that are behind the hotel on foot, as well as two or three supermarkets that are about 10 minutes away. Food and drinks: The bistro in the hotel is only open in the morning and evening and only offers a very limited selection, but this is absolutely not a problem because of the many restaurants behind the hotel. But what is on offer tastes really delicious... and here too the staff enhances the offer enormously: very friendly, helpful and attentive! After a long day, I like to sit there when Im still hungry but dont feel like going anywhere.

Date: a year ago

Review №71

Rating: 5

Rooms: Very modern and beautiful. The bed was super comfy Nearby activities: Town east has many options Walkability: Walking distance for celebration station and restaurant road.

Date: a year ago

Review №72

Rating: 4

Date: a year ago

Review №73

Rating: 2

Overwhelming stench of cleaning chemicals in room 201. Didn t go away after a whole day. Broken light fixtures. Leaky bathtub. Cold pool. Staff took over the lobby for an employee potluck. Slow checkin because employee couldn t log in. Room service didn t clean our room. Ridiculously priced breakfast ($25 for two bagels, a small hot chocolate and a small bottle of apple juice). Overwhelming smell of marijuana, so bad the manager was walking around trying to find who it was. Grateful for that and that he moved us to another room, but certainly a rough stay.

Date: a year ago

Review №74

Rating: 5

Date: a year ago

Review №75

Rating: 5

From the Manager all his front desk staff have been nothing but Excellent.!! Polite, Attentive, always greeting you with a smile and willing to do whatever is needed to make your stay as great as possible.Big shout to Chase the overnight front desk guy always smiling keeping an eye out for anything outside or around the building thats not safe just that little extra effort to me goes along way. He stops whatever hes doing to make sure guest are taken care of right away. Now thats Customer services.! The First shift young woman as well as second shift same thing Great customer Service!! This hotel is well kept outside inside same rooms are clean and very quite at night no people hanging out or coming and going. Great place for families. KEEP UP THE GREAT WORK GUYS!! Rooms: Spacious, Clean Beds are very comfy. Pillows dont go flat on you. Well worth the price Nearby activities: Celebration station Restaurant Row Fast food places, Shopping, Gas Stations, Grocery Stores everything in walking distance Safety: Staff pays attention to everything and everyone. Even taking time to walk all the way around the building making sure everything is good. Nobody hanging out in the halls or general area. Nobody in parking lot that doesnt belong there. Very quite place

Date: a year ago

Review №76

Rating: 2

Date: a year ago

Review №77

Rating: 2

Beds were uncomfortable and smelled bad from people smoking pot.

Date: a year ago

Review №78

Rating: 3

Not what I would expect from Marriott. Definitely 3 Star at best. Rooms: What you might expect at a Best Western. Rooms : 3/5 |

Date: a year ago

Review №79

Rating: 5

Everything has been great during our stay! The front desk attendees have been extremely helpful and friendly especially Shon who has gone over and beyond to make our stay extremely hospitable... Thank you so much!

Date: a year ago

Review №80

Rating: 4

Needs remodeling. Old and stogie

Date: a year ago

Review №81

Rating: 3

Angie was wonderful at the desk!! 100% I nominate this location to the top of the Marriott brand renovation/upgrade list to support a great staff! The room and the facilities were very clean. When traveling for work, some expected things from the home-tel have become important. This location doesn t, but usually the Marriott brand offers streaming services. The mattress felt like a worn pillow top over an IKEA firm and wasn t comfortable for me for a week long stay.

Date: a year ago

Review №82

Rating: 5

The Staff is Amazing!! Taylor, Jacob, Luis and Housekeeping.... The definition of Teamwork!

Date: a year ago

Review №83

Rating: 1

Everything was great until I went to sleep on the big comfy bed and woke up at 2am with bites up and down my arm.

Date: a year ago

Review №84

Rating: 5

Great management staff, the supervisor Jacob was awesome and the whole front desk staff was so nice and accommodating. Thank you Tierney, Tiana, Chantal, Akin, Jashon and Raquel! The Bistro people, Alicia, Lacy, Luis, & Chase were outstanding! Super clean hotel right next to a whole bunch of restaurants walking distance!

Date: a year ago

Review №85

Rating: 5

The Manager Jacob is the reason why my stay here was truly amazing. I will recommend this place to everyone I know ever visiting the Dallas/Fort Worth area. 5 Stars earned

Date: a year ago

Review №86

Rating: 4

Clean rooms, great coffee in the morning, and very kind front desk !

Date: a year ago

Review №87

Rating: 5

Always friendly and helpful staff.

Date: a year ago

Review №88

Rating: 5

Three words freshly baked cookies! And a clean, modern Lu appointed room. Loved it.

Date: a year ago

Review №89

Rating: 4

We are 5 year repeat customers.

Date: a year ago

Review №90

Rating: 5

Always a amazing stay. Jacob was absolutely awesome very attentive to customers

Date: 2 years ago

Review №91

Rating: 5

We used the conference room and everything was perfect.

Date: 2 years ago

Review №92

Rating: 5

Date: 2 years ago

Review №93

Rating: 5

Date: 2 years ago

Review №94

Rating: 1

Friendly service, however Rooms are out dated, which anyone can deal with, but the hallways and the room smelled really bad. Like stinky humid wet mold. The sheets feel wet. Feels like a Motel-6 status.

Date: 2 years ago

Review №95

Rating: 2

Date: 2 years ago

Review №96

Rating: 4

Theres mold in the bathroom shower that needs to be cleaned and not enough staff. The ice machine didnt work with no alternative

Date: 2 years ago

Review №97

Rating: 5

Very clean and great customer service.

Date: 2 years ago

Review №98

Rating: 5

Date: 2 years ago

Review №99

Rating: 3

The hotel staff was great. Very friendly when we checked in. Getting to the hotel was a little more complicated due to construction, not the hotels fault, but not a great experience. The room was ok, but in need of an update. The TV was really small and the guide didnt work. The room had a smell like they steamed the floor and it was completely dry. Better on the second day. Wi-Fi worked well. The pool and exercise rooms were nice.

Date: 2 years ago

Review №100

Rating: 3

Its an older location.The Decor is the least to be desired if you notice those sort of things the plus side is that theres plenty of shopping and restaurants to choose from and youre close to the freeways.The front staff were friendly

Date: 2 years ago

Review №101

Rating: 5

Very very clean and quiet. I definitely recommend this hotel. I give it 2 thumbs up

Date: 2 years ago

Review №102

Rating: 2

Date: 2 years ago

Review №103

Rating: 5

Room was clean, well appointed but the staff were incredibly helpful and thoughtful. Clearly a good culture there, as every employee was onboard to provide great service!!

Date: 2 years ago

Review №104

Rating: 5

Date: 2 years ago

Review №105

Rating: 5

Nice

Date: 2 years ago

Review №106

Rating: 3

Date: 2 years ago

Review №107

Rating: 5

Date: 2 years ago

Review №108

Rating: 5

Helpful staff that helped me with my needs.

Date: 2 years ago

Review №109

Rating: 5

Date: 2 years ago

Review №110

Rating: 5

Stayed here for 3 months with two kids and husband. This place definitely made us feel at home. The staff are amazing, all so kind and very eager to help with any concern if any. Clean spacious rooms, outside area is very comfortable, and Starbucks inside to finish it up. This hotel perfection! Definitely recommend to anyone in the mesquite area traveling by. You ll be greeted by such happy and lovely employees. Thank you all for making our stay the best!

Date: 2 years ago

Review №111

Rating: 1

Date: 2 years ago

Review №112

Rating: 4

Comfortable beds

Date: 2 years ago

Review №113

Rating: 2

Manager was kind, but there were no upgrades even though I was told i could get them. My sister was given a 1 Bev when she needed 2, then they were trying to charge an extra $30 per night to change it to a 2 bed. Not coming back here.

Date: 2 years ago

Review №114

Rating: 5

Great friendly staff

Date: 2 years ago

Review №115

Rating: 5

My stay so far as been excellent! The stuff always do the best they can to solve or explain any concerns or evens that has or may happen during my stay here so far. Speak mainly with Jacob and he always does the best her can to solve any concerns I have about the stay or anything I might need in the hotel or telling me about the area, exp: good food, stores, clubs ect. Extremely happy with the staff and the rooms here that the Courtyard by Marriott. In Mesquite.

Date: 2 years ago

Review №116

Rating: 5

Date: 2 years ago

Review №117

Rating: 5

Date: 2 years ago

Review №118

Rating: 1

The front desk employee look like someone who works at a club not at a hotel very unprofessional and ungroomed. Forgot his name but hes an African American male. Chewing gum while assisting guests. Kept on sitting down on the stool behind the front desk which is unprofessional. Prices are uncalled for too. Had stayed here in the past but not again I walked out.

Date: 2 years ago

Review №119

Rating: 5

Exceptionally managed location. Great facility and fantastic people who take good of you when. Your on the road

Date: 2 years ago

Review №120

Rating: 3

Needs better customer service

Date: 2 years ago

Review №121

Rating: 4

One night stay. Front desk staff were very personable. Had a little mix up about reservation, they attempted to send us to another Marriott when our reservation was for this one. Anyhoo, we received our room upgrade and we were very pleased with the comfortable bed and soft linens.

Date: 2 years ago

Review №122

Rating: 5

Nice to take a rest

Date: 2 years ago

Review №123

Rating: 5

Great cozy room that was surprisingly big at a great price. This will be our go to place when in Dallas

Date: 2 years ago

Review №124

Rating: 5

Date: 2 years ago

Review №125

Rating: 5

Nice hotel. Pleasant staff. Location iffy.

Date: 2 years ago

Review №126

Rating: 5

Date: 2 years ago

Review №127

Rating: 5

It was a great stay Jacob the front receptionist was amazing. The room was perfect and clean highly recommend!

Date: 2 years ago

Review №128

Rating: 1

It is very unfortunate to being treated with disrespect by the front desk guy on Saturday Jan 15, 2022. We arrived at the lobby to have a coffee and use the space for a while for a work. We were asked by the front desk person multiple times how long we will be staying and what time we will be leaving. As customers to Courtyard Marriott who have used the service over many states - it is sicknening to be received with that level unwelcoming attitude and as if we are a treat. If you havent trained your staff how they should approach guests then this is a time to rethink about it because this is the worst of the worst experience a customer can have for a well reputed hotel chain.

Date: 2 years ago

Review №129

Rating: 1

Very rude receptionist. Please fix your receptionist issues. Very very rude!

Date: 2 years ago

Review №130

Rating: 2

Skip this hotel unless you want CAT burglars to steal your CAT converter. Be my guest. Note: Park closed to the hotel lobby and close to the surrounding vehicles. Cons I stay at this hotel for 3 months. It is the worst location. The surrounding neighborhood/areas were very sketchy. I m one of the resident who had their catalytic converters stolen. No camera capturing the parking lot. You park at your own risk. Bugs: water bugs and fruit flies are the main problems. Water bugs may have enter my room through the sewer pipe line. My window is always closed. Fruit flies may entered through the restroom vent. My allergies were not letting me live comfortably. According to my allergy skin test, I have 30+ objects/substances/particles (cockroaches and water bugs) are of them). Coming out of the elevator on your left side view, vibration of my room which is on the 4th floor (400 412), is coming from the laundry which the maintenance used to clean the towels etc. Usually occurred around 10:30 AM to 2-3 PM. Good luck taking a nap around that time. Noises from other residents occurred a lot during Friday and weekend. These people don t sleep. Pros The receptionists are attentive. They re all great. Jacob stands out the most who went above and beyond for his customer service. Maid service: Sometime not everything gets cleaned. They ll vacuum what they can reach assuming your belongings blocked the area. Amenities: BBQ grill shared. Gym, always clean the workout area before workout. I never use the pool during my stay.

Date: 2 years ago

Review №131

Rating: 5

Date: 2 years ago

Review №132

Rating: 3

Date: 2 years ago

Review №133

Rating: 1

Front desk staff poorly trained. Spend more on getting quality humans as the face we see.

Date: 2 years ago

Review №134

Rating: 5

Enjoyed my 3 night stay & so did my family we booked 4 rooms! The hotel is very clean, beds are so comfy, close to so many shops & restaurants! The staff was so friendly & attentive! They have Starbucks coffee at the lobby! No complaints! Great place to stay! Rooms

Date: 2 years ago

Review №135

Rating: 5

Date: 2 years ago

Review №136

Rating: 4

A comfortable bed and clean and safe environment for my brief stay in Dallas. It would have been nice to have a microwave in the room to go along with the refrigerator though.

Date: 2 years ago

Review №137

Rating: 1

Room was horrible and need cleaning bad never again

Date: 2 years ago

Review №138

Rating: 3

Date: 2 years ago

Review №139

Rating: 5

Luxurious lounging & resting.

Date: 2 years ago

Review №140

Rating: 4

Very professional staff!

Date: 2 years ago

Review №141

Rating: 5

Date: 2 years ago

Review №142

Rating: 5

Great location for attending the Texas State Fair. Attentive staff.

Date: 2 years ago

Review №143

Rating: 4

Need better vending options. I would like to see Coke products, but room was nice. With construction all around this place, dont miss the entrance!

Date: 2 years ago

Review №144

Rating: 2

Date: 3 years ago

Review №145

Rating: 5

This was home for three months. The staff were very accommodating. Thank you Angie, Adrian, and all the staff at the courtyard mesquite for making mesquite a pleasant experience.

Date: 3 years ago

Review №146

Rating: 5

Comfortable bed

Date: 3 years ago

Review №147

Rating: 2

Date: 3 years ago

Review №148

Rating: 2

Rooms looks clean but horrible smell to tobacco or weed, also carpet very old and dirty, I will not recommend this place for families with kids not comfortable staying

Date: 3 years ago

Review №149

Rating: 5

Very clean! Friendly staff. Plenty of pillows! I really liked the layout of the room. Very roomy and cozy. We would definitely stay here again!

Date: 3 years ago

Review №150

Rating: 4

Older hotel but nice and comfortable

Date: 3 years ago

Review №151

Rating: 1

Made reservations through price line/booking.com it was flight and 4 nite, 5 day stay. We travelled over 1,000 miles for them to say they couldnt find our reservation, even though I had a confirmation number and had already paid they still tried to charge me 100$ per night as a courtesy. What bull, we had already paid. The manager wasnt budging until I threatened a lawsuit. It took 3 hrs to get a room that was already paid for. For a 4.2 star hotel this is ridiculous and I will never stay at a Marriott hotel again.

Date: 3 years ago

Review №152

Rating: 1

Cockroaches in the room and frozen breakfast. They dont change towels

Date: 3 years ago

Review №153

Rating: 5

Date: 3 years ago

Review №154

Rating: 2

Date: 3 years ago

Review №155

Rating: 2

I spent two nights in this location and this was dissapointed. There was no soap in any of the rooms so be sure to pack soap if you decide to stay in this building. I called front desk and they said they dont have soap and that we would have to use the body soap that was provided in the shower. There also was not any tea or coffee provided at the lobby, coming from a Marriot that was rather surprising, we dont expect any luxury but to not even have some tea bags was shocking. You had to pay for them at the cafe.

Date: 3 years ago

Review №156

Rating: 5

Adrian and the whole staff was very nice, helpful. Very clean rooms. Really enjoyed my stay.

Date: 3 years ago

Review №157

Rating: 5

Very nice place

Date: 3 years ago

Review №158

Rating: 1

Weed and mildew. First night, callous concern for my complaint about the mold smell in my room. I was told that they would send a note to the manager. Not sure if that ever happened because there was no follow-up action. Second night the room smells like marijuana and there s a huge fan in the hallway. They told my parents that it was because someone was smoking but their room also smelled like mildew. Woke up to find out that my parents cut their stay short because mom broke out in hives and there was ZERO concern from the front desk about the issue. We come to this area frequently but never again will we stay at Courtyard Marriott in Mesquite.

Date: 3 years ago

Review №159

Rating: 5

Date: 3 years ago

Review №160

Rating: 4

Date: 3 years ago

Review №161

Rating: 5

Date: 3 years ago

Review №162

Rating: 5

Date: 3 years ago

Review №163

Rating: 5

Such a great hotel for a decent price! Their bistro is awesome and has vegetarian options. Its right next to the intersection of 30 and 635 so Garland and Dallas are easily accessible. If I wanted toiletries or anything, no problem. Theyll hang it in a nice bag on your door. Contact less checkout was cool and check in was very easy too. Yes, you have to wear a mask unless youre eating. The beds are very comfortable, room can get pitch black at night if you want it to be, and they have a fridge and drawers for your clothes to make things easier for a long stay. Plenty of hangers in the closet with an iron and ironing board. I was very pleased with my stay and will be returning to this location next time I come to town.

Date: 3 years ago

Review №164

Rating: 5

Date: 3 years ago

Review №165

Rating: 5

Date: 3 years ago

Review №166

Rating: 5

Excellent Service, And loved the balcony view Perfect Anniversary!!! THANK YOU!!!

Date: 3 years ago

Review №167

Rating: 5

Date: 3 years ago

Review №168

Rating: 5

Date: 3 years ago

Review №169

Rating: 2

Staff was nice enough. Room was decent. No on-site guest laundry and the pool was closed the entire week I was there. Very disappointing

Date: 3 years ago

Review №170

Rating: 5

Date: 3 years ago

Review №171

Rating: 5

Clean rooms. Open air balcony.

Date: 3 years ago

Review №172

Rating: 5

Upity

Date: 3 years ago

Review №173

Rating: 5

Always found professional and courteous staff on duty. Hotels room, lobby and hallway are very clean. This is my go-to place when I need overnight accomodations.

Date: 3 years ago

Review №174

Rating: 4

Great experience, staff was amazing and great to get along with. Somethings that could be improved, windows had a hard time opening up, quality of the rooms were pretty good. First time staying at a Marriott Bonvoy

Date: 3 years ago

Review №175

Rating: 5

Date: 3 years ago

Review №176

Rating: 5

Good services

Date: 3 years ago

Review №177

Rating: 5

Staff is incredible, you will be comfortable there!!!

Date: 3 years ago

Review №178

Rating: 5

Date: 3 years ago

Review №179

Rating: 5

Lavita and Angie provide outstanding customer service at this Courtyard. Compared to others throughout the US, this hotel provides a very clean and elegant facility. Conveniently located right off I-30, it s only 10 minutes from Dallas. A great hotel, not only for business but for leisure.

Date: 3 years ago

Review №180

Rating: 5

Needed to shower and get away from not having water. Friendly staff, the room was nice, and the bed was soooo comfortable. I feel very refreshed after over a week of hell from the snow storm. Thank you so much!

Date: 3 years ago

Review №181

Rating: 5

Friendly courteous service and clean rooms.

Date: 3 years ago

Review №182

Rating: 5

If I could give this hotel 10 stars, I would! My company needed lodging during ice storms Uri and Viola. The hotel staff were extremely accommodating while being gracious, courteous, and going above and beyond to provide customer care during severe cold and power outages. Rooms were clean, beds were comfortable, and again, BEST STAFF EVER! Lavita, Angie, Taylor, and Michelle were on the front lines while we were tracking snow, ice, mud, etc into the front lobby and they never complained once. I had numerous employees compliment their dedication and attitude during an extremely difficult time. I will be forever a fan of THIS hotel.

Date: 3 years ago

Review №183

Rating: 5

The staff was friendly and the rooms were extremely clean.

Date: 3 years ago

Review №184

Rating: 1

Rooms were old and run down, markings all over the walls like kids had written on them, dirty inside window tracks and had cigarette buttons inside, you could hear the people walking upstairs like it was an old apartment, trash all over the grounds and trashes were overflowing would not stay ever again!

Date: 3 years ago

Review №185

Rating: 5

Date: 3 years ago

Review №186

Rating: 5

Great place and very clean

Date: 3 years ago

Review №187

Rating: 1

Checked in for two hours then got emergency call that my mother was going to the hospital so I checked out. Hotel still charged me. Not very sympathetic at all.

Date: 3 years ago

Review №188

Rating: 5

Date: 3 years ago

Review №189

Rating: 5

5 star! Love it!

Date: 3 years ago

Review №190

Rating: 5

Date: 3 years ago

Review №191

Rating: 5

Nice hotel. Good attention . Excellent location. Cozy and pleasant atmosphere.

Date: 3 years ago

Review №192

Rating: 5

We had a great long weekend at this location. The room was clean and spacious, the staff were great and we really liked the location. The dryer and washer on site also ran pretty well which was convenient for us. We had really great service from Michelle at the front desk as well!

Date: 3 years ago

Review №193

Rating: 3

Everything was great and just visiting a friend there.

Date: 3 years ago

Review №194

Rating: 3

It was nice but for the money, I think it should have had a microwave in the room. It wasnt anything fancy just a basic room that was expensive.

Date: 3 years ago

Review №195

Rating: 5

Very nice stay. The room was clean with an upscale look. Great staff. Kudos to Michelle!

Date: 3 years ago

Review №196

Rating: 1

Dirty room, live bugs in the tub and room, was here in covid spike and mask were not properly used by staff, (under nose).

Date: 3 years ago

Review №197

Rating: 5

Date: 3 years ago

Review №198

Rating: 4

Date: 3 years ago

Review №199

Rating: 5

Date: 3 years ago

Review №200

Rating: 3

Its was kool.

Date: 3 years ago