KFC

Review №1

Rating: 3

Lettuce on sandwich was wilted. Salty taste possibly due to batter and pickles. Fries were a bit too salty as well. Hearty portion of meat. And on top of all of these comments an unpackaged straw was thrown into the bag with the food Not cool.!!! It was a meal deal with GusT Thomasson location.. KFC do better!

Date: 4 days ago

Review №2

Rating: 1

We came here requested original chicken and was told there would be a 10 minute wait but they had crispy Chicken available. We ordered Crispy chicken and it was so undercooked it might ve still been alive. You could see flour it looked and smelled pretty disgusting. When I came back to exchange for original the manager was mean and petty. No one on the staff uses gloves and they were talking over my food! Worst experience ever! Will NEVER back!

Date: a week ago

Review №3

Rating: 2

Sorry but I did not enjoy or like the chicken here at all. I was very disappointed. But I am sure it was a matter of taste. For one thing fried chicken should be crispy and this chicken was not. It was cooked nicely but it was not crispy.

Date: a week ago

Review №4

Rating: 5

I enjoyed the delicious fried chicken.

Date: 2 weeks ago

Review №5

Rating: 3

I love KFC but not a big fan of this location. I asked for a ranch with my sauced nuggets, they told me they have to charge because we are already getting free sauce on the nuggets. Lol okay. The fries are never fresh.

Date: 3 weeks ago

Review №6

Rating: 5

One of the best kfc s in town Clean, amazing staff, the chicken is WOW, fast and love it Food

Date: 3 weeks ago

Review №7

Rating: 1

There has been several times Ive ordered on the app. Once I get to the store, they tell me they are out of chicken....even when they were an hr and a half from closing time. Very frustrating!

Date: 3 weeks ago

Review №8

Rating: 1

Date: a month ago

Review №9

Rating: 4

Date: a month ago

Review №10

Rating: 1

Ordered 8pcs but was only given 7pcs please check again before giving the meal to a customer

Date: a month ago

Review №11

Rating: 1

The food wasnt good. I ordered the 3 piece chicken tender combo. The chicken tenders looked like leftover from another day. And like if they heat them in the microwave.. las chicken tenders se veían asquerosas , el empalizada se veía como un color arena nada que ver con el empanizado que se ve de color amarillo. No vuelvo a ese restaurant.

Date: a month ago

Review №12

Rating: 5

Date: 2 months ago

Review №13

Rating: 5

I love everything about this place. They are very good people. They have a special way of dealing with the public and, above all, very good service. I definitely recommend it to everyone because they are always available so you dont go hungry. Thank you.

Date: 2 months ago

Review №14

Rating: 5

Date: 3 months ago

Review №15

Rating: 4

Date: 3 months ago

Review №16

Rating: 5

Date: 3 months ago

Review №17

Rating: 1

Not only did they screw up my door dash the night prior (it happens, got a refund through door dash) but then they give me this unforgivable piece of garbage. I will NEVA go back to this sad excuse of a food joint. This was straight out of the box. I did not take a bite or anything. Don t just do better, BE BETTER

Date: 4 months ago

Review №18

Rating: 4

Date: 4 months ago

Review №19

Rating: 1

Yes I went through drive through was only one in line asked for a crispy 2 piece meal with two thighs and cole slaw. And unsweet tea. Got back to work and had two soggy thighs not crispy and fries instead of cole slaw, sweet tea I stead of unsweet

Date: 4 months ago

Review №20

Rating: 1

I came into this KFC just as they were cleaning which I didnt know about!They were really pissed off because I came in even though the door was still unlocked and they said that they were closed but they didnt lock the door! The service was ok but the food was actually pretty disgusting! I had ordered a 5 piece chicken with mac and cheese, and mashed potatoes and I only had half of the food! Once I got the food manager was pretty nice to open the door for me to leave! They didnt even seem like they had even made my food at all and they seem like there were in a rush to leave!

Date: 4 months ago

Review №21

Rating: 4

I have ordered to-go here on multiple occasions and the food has not disappointed. There were a few instances where the quality or freshness wasn t ideal but the food overall is good. Fast service and good deals online usually. I would still recommend this location! The only downside I ve run into is if you order over the mobile app, you have to go inside to get your order- can t drive through.

Date: 5 months ago

Review №22

Rating: 2

My husband went to Kentucky and ordered a two pcs dark the guy told him they could give him two thighs . He said ok thats fine when he got home one of the thighs look like it was from a baby chick. He went back up there and told them about it. So they told him well thats all we had of original tights so do you want a crispy thigh . Why woild you sale someone a pcs of chicken that is to little to eat . Kentucky needs to do better.

Date: 5 months ago

Review №23

Rating: 1

If l could give -0 l would this is the worst kfc Ive ever been. Went in there on Friday the so called manager wasnt to friendly didnt have much knowledge on what came with what l was ordering She wasnt familiar with the app ordering or rewards. I plainly ask was the chicken fresh. SHE said yes it just came up a few minutes ago.It wasnt. Coleslaw was spoiled mashed potatoes was horrible. Top if of the chicken wasnt not fresh but it had something that looked like a slim worm.Call the location back several time no answer.

Date: 5 months ago

Review №24

Rating: 1

Went to KFC for the 8 piece dark $10 And guess what the person taking the order advised me they could only give me 2 wings 2 breast 2 thighs two legs they did not have enough chicken to give all dark meat so I asked if they could substitute the breast for legs the person said no and on top of that I wanted original they would have had to give me a mix or original and crispy all I wanted was a 10 piece dark original for the price that was advertised $10 too much of a hassle and combinations I drove off disappointed do better KFC

Date: 5 months ago

Review №25

Rating: 1

I order 2 mealls ND thay missed up my order on drive thru.i called thay told me thay put my name in the book and told me to call them next Monday thay would replace it I called and the person on the phone told me thay could not replace it because my name not in the book tired of spending 6.98 for 2 meals and thay miss up my wife bring me my food at work and its wrong plus we are there every wk Monday and Wednesday buy no more because of there mistake plus my warehouse want come back either so thay lost 10 people have a nice day

Date: 6 months ago

Review №26

Rating: 1

terrible service...doesnt honor coupons...never again returning :(

Date: 6 months ago

Review №27

Rating: 1

For me, KFC was one of the best chickens, I definitely changed my mind, I went to eat and I definitely had vomiting and diarrhea what a bad chicken, it was dry, tasteless like they dont change the oil when they fry it, its a shame because they lost a customer who loved this chicken

Date: 6 months ago

Review №28

Rating: 2

Whats happened to KFC? THE LAST FEW TIMES I WENT TO KFC THEY,RE Out OF THIS OUT OF THAT, JUST ABOUT OUT OF EVERYTHING MOST OF THE TIME. THERE FOOD IS FAR FROM WHAT IT USE TO BE AND THE SERVICE IS LOUSEY. ALWAYS SHORTING US ON THINGS WE ORDERED. THUS TIME CHICKEN WAS ALMOST BURNT AND AFTER WAITING 10 MORE MINUTES FOR THEM TO BAKE SOME MORE BISQUITS THEY DIDN,T EVEN PUT THEM IN THE BAG! THEN THEY DUMP THE GRAVY AND IT SPILLED IN THE BOTTOM OF THE BAG,ALL OVER EVERYTHING ELSE IN THE BAG . WE SPENT $40.00 ON A MEAL THAT WASNT FIT TO EAT. Im fed up with such sloppy food and service. I wont be going back

Date: 6 months ago

Review №29

Rating: 5

Date: 6 months ago

Review №30

Rating: 5

Date: 6 months ago

Review №31

Rating: 1

Sign says the lobby closes at 10pm, but the doors were locked at 9:40pm

Date: 6 months ago

Review №32

Rating: 5

It was delicious I recommend it

Date: 7 months ago

Review №33

Rating: 5

Great service

Date: 7 months ago

Review №34

Rating: 4

The few times I been here its been great and the food is fresh. Kinda stingy with the sauces though

Date: 7 months ago

Review №35

Rating: 5

Date: 8 months ago

Review №36

Rating: 3

Date: 8 months ago

Review №37

Rating: 5

Date: 9 months ago

Review №38

Rating: 5

Date: 9 months ago

Review №39

Rating: 4

Date: 9 months ago

Review №40

Rating: 3

Definitely isnt the KFC I grew up with. Taste like chemicals

Date: 9 months ago

Review №41

Rating: 1

Too salty, wasnt fresh, I left it there, they refused to refund it wasnt worth going to jail, I just want buy their anymore. Bad business humans relation, customer always right

Date: 9 months ago

Review №42

Rating: 1

Date: 9 months ago

Review №43

Rating: 1

Chicken too salty and greasy

Date: 9 months ago

Review №44

Rating: 1

Date: 10 months ago

Review №45

Rating: 1

Oh boy. I usually leave a good review for this place but on this particular location the expectation was not good. The guy taking the orders was not paying attention, very little! The food was overcooked, thats for sure. We were there around 10:30am they need to train these people who cook the food.

Date: 10 months ago

Review №46

Rating: 5

Good food

Date: 10 months ago

Review №47

Rating: 2

Date: 10 months ago

Review №48

Rating: 5

Pot pies and yard bird prepared as expected. Like my second time at KFC for the entire year.

Date: 11 months ago

Review №49

Rating: 4

This location is much nicer than the Elam road KFC. The staff is friendly, the drive thru is quick and the food was hot.

Date: 11 months ago

Review №50

Rating: 1

Very bad service, the customers service is not good at all. Rather will go to popyes than this place

Date: 11 months ago

Review №51

Rating: 1

Very bad service and bad manger

Date: 11 months ago

Review №52

Rating: 5

Great customer service Keep hiring employees with competence and great customer service attitudes

Date: 11 months ago

Review №53

Rating: 1

Ordered online only to get to the store and be told they don t have any wings, then the lady says well they re frozen. If you didn t want to make my order the least you could have done was call and tell me you were out before I drove there. How are you not making the product that you re heavily advertising right now and it was 2 hours before you closed!!!

Date: a year ago

Review №54

Rating: 5

Date: a year ago

Review №55

Rating: 4

Date: a year ago

Review №56

Rating: 2

The drive up person was rude I told him what I wanted he said WHAT??? me know thank you I ll go somewhere else!!!

Date: a year ago

Review №57

Rating: 3

This location may be having problems with staffing. That would explain a lot of current issues.

Date: a year ago

Review №58

Rating: 5

Date: a year ago

Review №59

Rating: 1

Dirty and Unprofessional

Date: a year ago

Review №60

Rating: 4

Date: a year ago

Review №61

Rating: 1

Had a order with Uber eats and got the wrong drink and I didn t even get my sauce I paid for

Date: a year ago

Review №62

Rating: 1

My daughter attempted to order tonight at 8:50 pm via the drive through. The employee was extremely RUDE- she did not even initially give a greeting- she finally said uh huh yeah, what? HELLO? to which my daughter replied hello, and proceeded to ask for two famous bowls. The employee then stated that they WERE OUT OF CHICKEN, and told her to leave! How incredibly unprofessional and uncalled for. The sign indicated the establishment was open. Extremely poor service all the way around.

Date: a year ago

Review №63

Rating: 1

The manager at this location is HORRIBLE. She has very little care when it comes to customers. VERY RUDE. THIS LOCATION REALLY NEEDS A NEW MANAGER. I guess thats why she has such a HUGE TURNOVER with employees. TRASH..........

Date: a year ago

Review №64

Rating: 1

Ok the managers and or owners of this KFC of Galloway in Mesquite are gonna hate me BUT I have to say this... WHAT THE FORK IS WRONG WITH YOU??? I came to this location on 7/7/2022 around 3:12pm and Im met with a human size box fan. No, it wasnt there to dry the freshly mopped floor... It was there in attempt to cool down the place. Was it working? Yeah, in a manner of speaking... It was blowing HOT AIR! I asked young lady whom looked like a high schooler/ no hate there. Me: why the fan? Her: AC is broke. Me: WHAAAAAAATTT??? and they make you work in this??? She nodded yes and attempted to muster up a smile. I said: Sounds like a phone call to the better business bureau is in order. @KFC, WHAT THE FORK???? My husband works in a jail in Dallas... Relevance? EVEN PRISONERS GET HEATING AND AIR CONDITIONING! Making kids work in a sweat shop. You abuse your employees! Not hating on the chicken nor the customer service. The teenage (probably under paid/ minimum wage) sweet lady did great assembling the food and the cooks worked their magic with the radical chicken. BTW How hot is it today in TX? My thermostat read °107!!! You can only imagine how hot it is in that establishment. Especially since they have ovens, stoves and fryers running. TLDR: Chicken was good, Customer service is excellent, Treatment of employees: FAIL!!! BAD FORM! BAD TOXIC MANAGERS & OWNERS! UPDATE 8/3/2023: STILL NO AC FOR THE WORKERS!! The owner and managers of this establishment should be ashamed of themselves! This is no way to treat wonderful staff who slave over hot stoves and fryers cooking for the general public. The food of course is still quite tasty and delicious despite being run by cruel heartless monsters forcing their sweet staff to work without proper AC! 109° On my second visit and STILL, not a proper working AC unit in site.

Date: a year ago

Review №65

Rating: 2

Went to this location ordered online. I was late getting to pick up my order, and it still wasnt ready they were not busy. Then, one of the employees decided to stick his hands with no gloves on in the fries and eat one. This took the last straw for me to order from this location. I will be choosing somewhere else from now.

Date: a year ago

Review №66

Rating: 1

Ordered chicken strips and the chicken smelled like it was rotting. When I got the food it smelled like a bait shop and when I got home and cut the chicken open the smell made me gag. Seems like they left the chicken out, it went bad and they fried it anyways.

Date: a year ago

Review №67

Rating: 1

Old tired fries and no extra crispy chicken. I spent $42 on a 16 piece family meal at about 3:30 on 5-9-2021. The fries were old and dried out and the boxes of fries were only half full. This place gets worse every time. 1st time back since 2021 and its worse now. Stay away.

Date: a year ago

Review №68

Rating: 5

Date: a year ago

Review №69

Rating: 2

This didnt work. I wont be back. Nasty food.

Date: a year ago

Review №70

Rating: 5

Cashier really nice, manager friendly. Food good.

Date: a year ago

Review №71

Rating: 5

Date: a year ago

Review №72

Rating: 5

My favorite chicken always tasty service in Mesquite was great, never disappointed enough said. Parking: Always a parking spot earlier morning

Date: a year ago

Review №73

Rating: 2

Is it me or is KFC just keep going down hill. The chicken is greasier than it was a few years ago and the quality is getting worse but the prices keep going up. Ordered the famous bowls and they were only half filled and only 4 small pieces of chicken.

Date: a year ago

Review №74

Rating: 1

If I could give 0star i would. The big white lady took my order made it wrong looked me up and down like it was my fault. The older black woman there by far the only employee that has excellent customer service. This white inhope she is not the manger. Rude as hell. I wanted to throw my food back at her and get my refund. If it wasnt for that older black woman I would have went to jail this day

Date: a year ago

Review №75

Rating: 4

Date: a year ago

Review №76

Rating: 5

This food was fresh, but expensive

Date: a year ago

Review №77

Rating: 5

Excellent

Date: a year ago

Review №78

Rating: 5

Date: a year ago

Review №79

Rating: 3

I drove up to the drive thru to order 8pc for $10. They told me to come inside and order on my phone. I come in the little girl is finishing up eating. I show her my phone with the order info. She makes me wait for it to show up on her screen. Thats fine. Thats logical. Then she packs my food. Didnt wash her hands. Didnt put on gloves. Gross. I point it out, she cops an attitude. But she did go wash her hands and packed a fresh box with new chicken. A manager type comes up and says they dont always have to wash their hands. Im considering reporting them to the local health department for a spot check. I was so flustered with the whole experience that I left my phone on their front counter. I came back and they promptly gave me my phone. Parking: It needs to be repaved and lines redrawn.

Date: a year ago

Review №80

Rating: 5

Date: a year ago

Review №81

Rating: 2

To expensive

Date: a year ago

Review №82

Rating: 4

Date: a year ago

Review №83

Rating: 4

The staff is limited by abilities. Be prepared to wait 10-20 minutes when stopping here.

Date: a year ago

Review №84

Rating: 3

Mash potato and corn taste like cardboard, bread was bad too. Chicken good Food

Date: a year ago

Review №85

Rating: 5

The chicken was great and Customer service is very good. Keep up the great work.

Date: a year ago

Review №86

Rating: 5

Good service

Date: a year ago

Review №87

Rating: 1

Always out of everything. It was obvious that they just didn t want to work.

Date: a year ago

Review №88

Rating: 5

Date: a year ago

Review №89

Rating: 1

Came at 10 :15 said they didn t have any chicken all they had was mash potatoes , and Mac and cheese .

Date: a year ago

Review №90

Rating: 1

If i could leave this place 0 stars i would. Pulled up at 10:21pm only to have the drive through person tell me welcome to kfc we have nothing to serve you so unprofessional, i rather drive the extra 8 minutes to another kfc than to ever come back to this one! Parking: Will never return here again

Date: a year ago

Review №91

Rating: 1

Mngmnt stinks. Never get a complete order, and if You let mng know something was missing He makes You feel like Youre asking for charity. Plus its over priced...

Date: a year ago

Review №92

Rating: 1

Food was awful. Wont be back

Date: a year ago

Review №93

Rating: 2

I paid for 4 pieces of chicken, got 3. Too peppery. Corn was bland, need butter.

Date: a year ago

Review №94

Rating: 1

Ordered the 16 piece for a party Didn t look like 16 The guy behind the counter swore there was 16 Got home, 13 pieces Double check your orders here people

Date: a year ago

Review №95

Rating: 5

Date: a year ago

Review №96

Rating: 1

STUCK IN THE DRIVE THRU 30 MINS BEFORE CLOSING BECAUSE THEY HAVE NO FOOD....

Date: a year ago

Review №97

Rating: 1

So as a manager I know there is a certain way to talk to your customers.... The manager at this location just boggled my mind and I wasnt even eating there I was in the drive through next door when I heard her...thats terrible

Date: a year ago

Review №98

Rating: 4

Nice

Date: a year ago

Review №99

Rating: 5

Date: a year ago

Review №100

Rating: 5

Dine in was not bad. The place was clean. Customer service was good, a little slow on utensils and plates but over all not bad service.

Date: a year ago

Review №101

Rating: 5

Date: a year ago

Review №102

Rating: 5

KFC double down is awesome! Enough to feed an army of people

Date: a year ago

Review №103

Rating: 1

The only reason Im rating it a 1 is because the manager was extremely rude both with customers and employees. The energy she gives off makes the visit unpleasant when you have someone who gets upset when a customer has an issue, concern or was rung up the wrong order

Date: a year ago

Review №104

Rating: 5

Date: a year ago

Review №105

Rating: 4

Gotta get some KFC.

Date: a year ago

Review №106

Rating: 1

Terrible service. We entered the store and stood at the register. No one spoke to us. After being ignored for a while, I moved a chair from the closest table and sat in it at the register. After waiting about 10 minutes, a young man came and offered to take our order. We asked for an 8 piece all white meat. He said he didnt think he could do that. We looked behind him, and there was plenty of chicken on the racks in the warmer. Why he refused us service, I do not know. We left and went to Churchs.

Date: a year ago

Review №107

Rating: 5

Date: a year ago

Review №108

Rating: 5

Manager was correcting his employee could have been a private but he elected to correct them unnecessarily in my opinion.

Date: a year ago

Review №109

Rating: 4

Date: a year ago

Review №110

Rating: 5

Date: a year ago

Review №111

Rating: 5

I just love KFC all day every day!

Date: a year ago

Review №112

Rating: 4

Date: a year ago

Review №113

Rating: 3

Date: a year ago

Review №114

Rating: 5

Date: a year ago

Review №115

Rating: 1

Were out of chicken ~Night Crew~ 2 hours before closing

Date: a year ago

Review №116

Rating: 4

Food is good but check your order before leaving

Date: a year ago

Review №117

Rating: 3

Date: a year ago

Review №118

Rating: 5

I like how they make sure the food is nice hot and fresh, Last time we got Number 15 and a Number 17, they were delicious!

Date: a year ago

Review №119

Rating: 1

Raw again . As usual

Date: a year ago

Review №120

Rating: 5

Something expensive but very delicious chicken mmmmm

Date: a year ago

Review №121

Rating: 1

I couldnt eat the food

Date: a year ago

Review №122

Rating: 4

Date: a year ago

Review №123

Rating: 4

Smaller portions, but the food was tasty and hot.

Date: a year ago

Review №124

Rating: 5

Date: a year ago

Review №125

Rating: 5

Great option for a quick dinner.

Date: a year ago

Review №126

Rating: 5

Good spot for eating fast food

Date: a year ago

Review №127

Rating: 1

Terrible service for the drive thru and the worst payment terminal

Date: 2 years ago

Review №128

Rating: 2

We hadnt dined or ordered out from KFC on over 3 years bc we had a couple of bad experiences, stale, dried out food. So with all the commercials for the 2 piece meal for $6.99 during Football season, had a hankering for trying some KFC. I was in the neighborhood so I thought I would go in and pick up something for me and my wife, figured itd be fresh if we bought it right from the counter. Turns out the two piece for 699 is only dark meat and you have to pay extra for white meat. Okay that is reasonable I guess. Ordered two meals Plus three tenders for 4.99. The young lady that waited on me was very nice and professional. I checked my meals and was very disappointed with the French Fries and Tenders. I asked for mash potatoes and replaced the tenders. I dont know if it is because they prepare so much in advance, all the food quality is as if it has been sitting in a warmer, food was slightly stale. KFC is very pricey for fast food chicken and one expects fresh, hot food. Other Chicken establishments such as Popeyes or Golden Chicken are always steaming hot and fresh. I cant believe after so many years that the same place, same food, would still serve same quality and stay in business. Must be something in the process. We wont be back.

Date: 2 years ago

Review №129

Rating: 1

Ordered extra crispy got soggy skin, no flavor at all. Very disappointed in the quality, I will not go back.

Date: 2 years ago

Review №130

Rating: 3

Date: 2 years ago

Review №131

Rating: 1

Staff is very rude, no customer service skills. Seem very unhappy to be there.

Date: 2 years ago

Review №132

Rating: 3

Gave it this rating because the service was courteous, fast, and friendly. The food didnt measure up to the service, had the chicken tender bowl and it was awful. The potatoes were tasteless, no seasoning, no flavor whatsoever and what taster there was seemed leftover. The corn was tasted old as well. The chicken tenders were the worst part of the meal, they were so hard...they were battered wayyyy too much, it was like biting down on fried peppered chicken batter....where was the chicken? Additionally, the tenders were so hard it was like eating rock candy hard, nothing tender about them. Everything just tasted leftover and reheated. Ate a couple of bites and trashed the rest. A waste of my money.

Date: 2 years ago

Review №133

Rating: 3

Meat not cooked throughly

Date: 2 years ago

Review №134

Rating: 5

Date: 2 years ago

Review №135

Rating: 3

Date: 2 years ago

Review №136

Rating: 1

Was unable to dine in, their AC wasnt working. I feel sorry for the employees at this location!

Date: 2 years ago

Review №137

Rating: 5

Date: 2 years ago

Review №138

Rating: 3

Date: 2 years ago

Review №139

Rating: 1

Im only giving one star because Im being nice there was like to me I would give them no stars I could haveThey suck I ordered chicken tenders and I get chicken breast I asked for regular and I get spicy The only thing I got right was the crispy Dont ever go to that KFC go to a different one because the guy that was running drive-thru said he was not doing a large side but didnt give a reason

Date: 2 years ago

Review №140

Rating: 2

Worked there briefly... The manager is always loud, obnoxious, rude to everyone.... Employees and customers. Treats you like your stupid.

Date: 2 years ago

Review №141

Rating: 5

Date: 2 years ago

Review №142

Rating: 1

It was awful! I will not return to this location

Date: 2 years ago

Review №143

Rating: 5

Date: 2 years ago

Review №144

Rating: 2

Why don t they like to give receipts here?? I should not have to ask, it should be automatic.. I definitely won t be back the food is never hot at this location.. When is Williams coming back?? That s the only reason KFC received my business The lady in the window was pretty nice..

Date: 2 years ago

Review №145

Rating: 5

Date: 2 years ago

Review №146

Rating: 1

Date: 2 years ago

Review №147

Rating: 1

Not good at deliveries. Dont dash this location

Date: 2 years ago

Review №148

Rating: 1

I was polite but the girl with blue hair was extremely rude and not friendly AT ALL. She smirked at me and walked away without even speaking to me. I could tell she didnt wanna be bothered. Plus they dont take coupons here. I know fast food isnt the most glamorous job but it doesnt hurt to be nice. Ill gladly take my business elsewhere!

Date: 2 years ago

Review №149

Rating: 1

Never again....terrible service terrible chicken!!!!! NEVER!!!

Date: 2 years ago

Review №150

Rating: 1

KFC no chicken!!!!!!! Thats just dumb!!!!!! Only in mesquite! Please close and leave our community! No support from my family ever again!

Date: 2 years ago

Review №151

Rating: 1

I ordered breast and wing and got thigh and leg. The biscuits so hard and the gravy is watered down. I called and theyre not answering the phone. Its slow because its a thunderstorm.Itss raining too hard to go back. They also didnt give me my receipt. Im going in tomorrow...I knew I should have gone to Taco Bell.

Date: 2 years ago

Review №152

Rating: 1

I would give this a zero rating if I could. The food was so old and cold. Part of my order was wrong. How do you serve a drumstick that appears to bit off of and you can see the bone and the bone is dark brown/black color. That means this chicken is really old. It was cold not even lukewarm. The service was horrible. Called the store repeatedly no response. Called Corporate. The young lady in the drive thru with the blue hair was disrespectful and rude. NEVER GO HERE! Dont waste your time not money!

Date: 2 years ago

Review №153

Rating: 1

Messed up my order. I was willing to pay for them to correct it..then they tried to overcharge me..good chicken..bad tcb...

Date: 2 years ago

Review №154

Rating: 1

Asked no slaw. Sun Mac and cheese. Got no mashed potates. And slaw. Ordered large drink. Got medium. Receipt shows what I ordered. They just don t care at all. It s times like this I m against $15 an hour when you don t even give minimum effort. Worthless store

Date: 2 years ago

Review №155

Rating: 3

JUST SHAME ON YOU... WHOMEVER IS THE OWNER OF THIS SO LOVELY ESTABLISHMENT... I CAN NOT BELIEVE THAT YOU WOULD LET YOUR EMPLOYEES SUFFER LIKE THAT... IT COULD HAVE NOT BEEN ME... I WOULD HAVE SHUTDOWN EVERYTHING UNTIL THE AIR CONDITIONER GOT FIX... DONT YOU KNOW THAT IT IS A SCROCHING OUT HERE AND INSIDE IT FEELS LIKE A GOOD 100 DEGREES... TOO HOT FOR ANYONE TO BE IN... JUST SHAME ON YOU...

Date: 2 years ago

Review №156

Rating: 4

Most locations dont accept their own coupons. How dumb is that?

Date: 2 years ago

Review №157

Rating: 5

Date: 2 years ago

Review №158

Rating: 3

Date: 2 years ago

Review №159

Rating: 2

Date: 2 years ago

Review №160

Rating: 3

Date: 2 years ago

Review №161

Rating: 3

Online orders are never on time (even when they arent busy). And half the time the food isnt even hot.

Date: 2 years ago

Review №162

Rating: 2

After taking off the top bun I finally found the piece of chicken. It was hiding under the pickles which were asked not to be included. Much prefer Popeyes. Also asked for slaw and no fries....got fries. I took the order to the cashier and the manager threw out the fries in front of me in exchange for the slaw. Would going some place else.

Date: 2 years ago

Review №163

Rating: 1

The cashier woman in orange braids, took more than 15 minutes to take my order , no one else wanted to attend me. GET BETTER WORKERS

Date: 2 years ago

Review №164

Rating: 2

The guy working the front was rude and unhappy about forgetting things in my order

Date: 2 years ago

Review №165

Rating: 3

Date: 2 years ago

Review №166

Rating: 1

Date: 2 years ago

Review №167

Rating: 5

I hope you keep the beyond chicken because it s very good and treat for vegans and vegetarians. Makes it easier for me and my husband to go out to eat

Date: 2 years ago

Review №168

Rating: 1

I brought my employees food today from this location because they were not able to leave for lunch today..biscuit was hard , chicken was hard and small as if they had cut it in half .we made attempts to call thia location no answers.. Kfc is not cheap we should be getting fresh food at all times..

Date: 2 years ago

Review №169

Rating: 1

The worst customer service ever, they try to sale drinks by every meals, doesnt matter you like it or not, I asked for something instate of drink, but they said no, they just wanna to charge for drink with lots of sugar. Stuff are very rood.

Date: 2 years ago

Review №170

Rating: 4

Date: 2 years ago

Review №171

Rating: 1

only gave it one star because you cant rate zero Stars places rude I ordered $45 worth of Uber eats all my sandwiches no mayo every single one of them came with mayo when I called up there the girl that answered the phone was rude tell me they nothing she could do for me. totally ghetto and uneducated guess thats the brand lol

Date: 2 years ago

Review №172

Rating: 5

I love the original chicken

Date: 2 years ago

Review №173

Rating: 4

Date: 2 years ago

Review №174

Rating: 5

Date: 2 years ago

Review №175

Rating: 1

Will never come to this location again! First off, no one was in the drive through or inside which for me is always a bad indication. While in the drive through the worker asked for my order and I asked if she could please hold. She attempted to mock my voice sarcastically saying okay and started laughing. I immediately pulled off, no thank you I m not eating here today or ever!

Date: 2 years ago

Review №176

Rating: 4

Its awesome.

Date: 2 years ago

Review №177

Rating: 4

Date: 2 years ago

Review №178

Rating: 1

Never going back to this place again. Very rude customer service even though you are being polite and nice to them. Ordered 2 five piece Nashville hot chicken tenders combo through drive through. They accepted the order and when I reached the window they said they will give one 5 piece and one 3 piece combo as they don t have enough tenders. All these time guy was very rude and unpleasant. When I asked for the receipt he said he already throwed it away. When I checked the credit card later I saw they overcharged me and they charged for 2 five piece combo. This is unacceptable. They seriously need to provide some training to their employees.

Date: 2 years ago

Review №179

Rating: 1

Nothing against this specific location but the entire company. The quality nowadays is absolute trash. I came here last month for a chicken sandwich. It was old and dry. Today I d try and give it another chance. Got some tenders fries and mashed potatoes. There s only like a drop of gravy. And the fries were cold and soggy. The chicken was dry and rubbery. I m done with KFC. Too many better options out there. Churches. Popeyes and canes. Golden chick. Chicken express. Hall McDonald s chicken is chicken is much better.

Date: 2 years ago

Review №180

Rating: 3

I dont like this place

Date: 2 years ago

Review №181

Rating: 1

I just left and I will never go back to that KFC. I understand it s fast food but this location really has the bar set low. This was my drink immediately from the drive though. No ice, which okay whatever but it isn t even half way full. Next, at the window the girl literally wouldn t speak to me. She just stuck her hand out, and slammed the window when I asked how much my total was. I ordered Nashville hot tenders, ask me if that s what I got? Nope. I got chicken wings. Ain t no need to be so rude to customers when they re being polite

Date: 2 years ago

Review №182

Rating: 3

Food was old had been sitting under lights all day and it was cold. I will not go back to that one they are not friendly very rude. Ill go to the one on Garland road where the food is fresh and hot very friendly clean. who goes to this one in mesquite Beware of lousy food and service

Date: 2 years ago

Review №183

Rating: 1

Do not go here they dont listen to you, they are very short with you also they forget full items for your order and on top of that if you ask for something to not be on what your ordering they will put it on there anyways and take something else out entirely the people that work at this specific KFC are very petty and they wont get your order right I highly recommend that you go to ANY other KFC thats nearby unless you want to be disappointed.

Date: 2 years ago

Review №184

Rating: 1

I came here expecting a better experience than the last time I was here. I ask for no cheese and they still put cheese on it. Also this bowl is supposed to come with corn in it. There is no corn at all. Im very upset with the fact that I ask for one thing to be taken off of my food and instead something I was hoping for was taken out.. I will never come back to this location again.

Date: 2 years ago

Review №185

Rating: 1

Terrible No pickles on my chicken sandwiches and they are staff is lazy they didn t want to make fresh fries so instead they say they are out and the guy working the window dropped lids and pick them up and put them back and he scratched his head and made someone else drinking this is the worst KFC I ve ever been to

Date: 2 years ago

Review №186

Rating: 1

He heavyset white female at the drive thru window is extremely rude, she lacks customer service and looks like she might be an assistant manager or manager. She got my order incorrect did not give me a receipt and then disagreed that my order was wrong. I ended up paying for what i had originally ordered and ended up getting my order inside, she never gave an apology or acknowledged she messed up my order and treated me as if i was not a customer, the younger nice employees ended up assisting me. The young male that helped me was extremely helpful, the should switch positions as he has more manager like qualities than her. Please send her home and away from people. I will be contacting the district manager in this issue.

Date: 2 years ago

Review №187

Rating: 3

Date: 2 years ago

Review №188

Rating: 1

Bad service

Date: 2 years ago

Review №189

Rating: 1

Date: 2 years ago

Review №190

Rating: 5

Date: 2 years ago

Review №191

Rating: 1

This KFC is complete trash I asked for hot fresh fries got old cold fries. This is the second time thought I would give benefit of doubt after the first time I went when a staff member stated if you didn t order it in the drive thru you ain t getting it at the window. Very unprofessional and should definitely be reviewed by corporate.

Date: 2 years ago

Review №192

Rating: 1

I went to this location yesterday and my experience was horrible. NOT going again to this location. The employees are RUDE and never get your order right. Someone from the Corporate Office need to make some immediate staff changes.. Read the other consistent horrible comments and reviews.

Date: 2 years ago

Review №193

Rating: 5

Date: 3 years ago

Review №194

Rating: 1

This review is not even close about the food! The food is great! It s the people who work there!!! Man they are always so FREAKEN RUDE!! They barely wanna speak! It s always the same human being who is like that! They don t respect you as the customer they talk back to you! I know you hate your job but man be respectful! I totally understand you getting paid minimum wage but shoot don t speak to your customers that way! Like HELLO KFC CORP PAY ATTENTION!!!

Date: 3 years ago

Review №195

Rating: 4

We love Kentucky Fried Chicken, always consistent with the taste !

Date: 3 years ago

Review №196

Rating: 4

Date: 3 years ago

Review №197

Rating: 5

Date: 3 years ago

Review №198

Rating: 4

Was long wait

Date: 3 years ago

Review №199

Rating: 5

Date: 3 years ago

Review №200

Rating: 5

Great value! Love the Wednesday special!

Date: 3 years ago