Chick-fil-A

5001 W University Dr, McKinney, TX 75071, United States

Chick-fil-A

About the Company

rating: 4.6

Serving freshly prepared food crafted with quality ingredients every day of the week (except Sunday, of course). Our restaurant offers everything from Chick-fil-A menu classics, like the original Chick-fil-A Chicken Sandwich, Chicken Nuggets and Chick-fil-A Waffle Potato Fries®, to breakfast, salads, treats, Kid’s Meals and more. Feeding a group? Our Chick-fil-A location also offers a variety of catering options, perfect for your next get-together. On this page, you can check out our operating hours as well as the dining options that are currently available at our restaurant, including curbside carry-out or delivery. If you're looking for great food nearby, it's our pleasure to serve you.

Categories

  • Fast food restaurant
  • Breakfast restaurant
  • Caterer
  • Chicken restaurant
  • Delivery service
  • Family restaurant

Contact Information

Phone: +1 469-384-2440

Website: https://www.chick-fil-a.com/locations/tx/lake-forest-dr-hwy-380

Address: 5001 W University Dr, McKinney, TX 75071, United States

Working hours
  • Sunday: Closed
  • Monday: 6 AM–10 PM
  • Tuesday: 6 AM–10 PM
  • Wednesday: 6 AM–10 PM
  • Thursday: 6 AM–10 PM
  • Friday: 6 AM–10 PM
  • Saturday: 6 AM–10 PM

Photos

Reviews

Review №1

Rating: 5

Date: a week ago

Review №2

Rating: 5

Amazing every time

Date: a week ago

Review №3

Rating: 5

Good service but my coupon didn t work

Date: a week ago

Review №4

Rating: 5

Date: 2 weeks ago

Review №5

Rating: 2

I really would have left no stars but the guy that took my order was nice. They shorted my count of nuggets and my daughters count of nuggets which I really wouldn t care for but considering price increases at chick fil a, if I order 12 count nugget I expect 12 count nugget.

Date: 3 weeks ago

Review №6

Rating: 4

Date: 3 weeks ago

Review №7

Rating: 5

Date: 3 weeks ago

Review №8

Rating: 5

This is the best Chick-fil-A around!!! Great customer service. Convenient location. Good food! Adults cooking your food

Date: a month ago

Review №9

Rating: 5

Date: a month ago

Review №10

Rating: 5

Date: a month ago

Review №11

Rating: 1

This drive thru is not up to par with other chic fila s

Date: a month ago

Review №12

Rating: 4

Always great service!!!

Date: a month ago

Review №13

Rating: 5

Date: a month ago

Review №14

Rating: 5

Date: 2 months ago

Review №15

Rating: 5

Date: 2 months ago

Review №16

Rating: 5

Awesome

Date: 2 months ago

Review №17

Rating: 5

Date: 2 months ago

Review №18

Rating: 5

Date: 2 months ago

Review №19

Rating: 5

KEIKEI IS AMAZING!!!!!!!! Food so hot my tongue was dancing

Date: 2 months ago

Review №20

Rating: 5

Date: 3 months ago

Review №21

Rating: 4

Date: 3 months ago

Review №22

Rating: 5

I had the new bacon maple chicken sandwich! And it was DELICIOUS the restroom very clean and the Lady (Marisol) was really kind and friendly!

Date: 3 months ago

Review №23

Rating: 5

Date: 3 months ago

Review №24

Rating: 5

Been there, done that... Always a good consistent product and service.

Date: 3 months ago

Review №25

Rating: 4

Date: 4 months ago

Review №26

Rating: 5

Date: 4 months ago

Review №27

Rating: 5

Date: 4 months ago

Review №28

Rating: 5

Date: 4 months ago

Review №29

Rating: 5

Date: 4 months ago

Review №30

Rating: 4

The chicken fillet was very small on the biscuit, odd considering they use to be bigger than the biscuit.

Date: 4 months ago

Review №31

Rating: 4

Date: 5 months ago

Review №32

Rating: 5

The whole place was a great feeling and a great vibe food was great!!

Date: 5 months ago

Review №33

Rating: 5

Date: 5 months ago

Review №34

Rating: 4

Date: 5 months ago

Review №35

Rating: 5

Date: 5 months ago

Review №36

Rating: 5

Date: 5 months ago

Review №37

Rating: 5

Date: 5 months ago

Review №38

Rating: 5

Great service as always!!!

Date: 5 months ago

Review №39

Rating: 4

Date: 5 months ago

Review №40

Rating: 1

Didn t get the order right twice and forgot the drinks

Date: 5 months ago

Review №41

Rating: 5

Overall experience was great with the staff. However, I was disappointed with the size of the new promotional drink, cherry berry lemonade, and brownie. The brownie tasted dry and old. Please, you can do better because Ive tasted better from Chick-fil-A. Why was the small?

Date: 5 months ago

Review №42

Rating: 1

Inconsistent food quality from this location. I can t believe there aren t a ton of bad reviews because their food is often inedible. Rubbery, gristly, oily nuggets, chicken strips missing breading. I received a melted shake with ice in it. They often forget the condiments. You pay for bacon and they don t include it. They want you to come back in to fix it. No one wants to drive all the way back there for $1.50 bacon. I ve been a loyal customer since they opened, but I m going to give the other new location a try or just give up on this restaurant all together. It s not the same.

Date: 5 months ago

Review №43

Rating: 5

Clean, friendly staff.

Date: 6 months ago

Review №44

Rating: 4

Great place

Date: 6 months ago

Review №45

Rating: 2

I have never experienced what I have today at any chick fil a. No communication with your customers is not acceptable. Was waiting for my order for over 20 mins. Was brought my food but no one said anything about the drinks. Don t have your customer waiting and not informing them of anything that s going on.

Date: 6 months ago

Review №46

Rating: 5

Date: 6 months ago

Review №47

Rating: 4

The four items pictured cost a little over 18 dollars. Not sure if that is really worth the price, but the food is tasty. The honey mustard was Tangier than normal honey mustard, without the creaminess. It still went well with the grilled chicken. The nuggets were a little over cooked, but my 3 year old still enjoyed them. The woman standing outside to take my order was fast and friendly. I dont really care for the staff to god bless us, as Im not religious, but other than that, everything was good.

Date: 6 months ago

Review №48

Rating: 5

Date: 6 months ago

Review №49

Rating: 5

The orders are ALWAYS correct and yummy. In my opinion, there needs to be more seating.

Date: 6 months ago

Review №50

Rating: 5

Date: 6 months ago

Review №51

Rating: 5

Date: 6 months ago

Review №52

Rating: 3

Its fast food. What more do u want.

Date: 6 months ago

Review №53

Rating: 4

Food was great but they forgot an order of fries. 4 years ago it would not have been a big deal but with an $81.00 charge its not as easy to let slide.

Date: 7 months ago

Review №54

Rating: 4

There are several reasons that I love almost every Çhic Fil A that Ive ever been to. The food is excellent, the service with a smile is excellent and the cleanliness it excellent. The reason I am changing my overall rating to 4 is because the service is lacking at this location. Most Chic Fil As that I have been to have someone walking around asking if you need anything, refill, sauces or just anything, they did not have that. I had to look through several tables not cleaned off to find a clean table and when I went to throw away my trash, both trash cans were full. The food was still excellent. We went there at 7:30 pm, so not a super busy time of day. This location needs some work to get on par with all of the rest of the Chic Fil A locations.

Date: 7 months ago

Review №55

Rating: 5

Always have a nice experience at this Chick-fil-A. They run a pretty good ship here and orders are accurate at the drive thru which is a must!! Will use again and recommend if you are looking for those waffle fries!! Vegetarian options: This place is known for its Chicken sandwiches. They offer some fruits and salads but chicken is the main course. Dietary restrictions: You can get grilled chicken options and remove salt and other items from some menu items.

Date: 7 months ago

Review №56

Rating: 5

Always fast and tasty. Old reliable.

Date: 7 months ago

Review №57

Rating: 5

It was an amazing experience all the employees where so nice and inviting, Addy was the cashier that helped me and she was the sweetest she introduced me to my new favorite drink the frosted strawberry lemonade!!

Date: 7 months ago

Review №58

Rating: 5

Date: 7 months ago

Review №59

Rating: 5

Always good consistent food and excellent service

Date: 7 months ago

Review №60

Rating: 1

Was given the incorrect drink and didnt realize it until I was already half way down the street. Called the store and their only solution was for me to travel back to the store. This is ridiculous. I had my receipt with order #. I dont have time to drive up and down 380 on a busy day in McKinney for $2.75+ tax, but Ill leave this review and will think twice before visiting a fast food chain. You get what you get. Order# 2383452 2/21/24 12:54:02

Date: 7 months ago

Review №61

Rating: 3

Ordered two sausage egg and cheese. I got two bacon egg and cheese

Date: 7 months ago

Review №62

Rating: 5

All very nice people working there.

Date: 7 months ago

Review №63

Rating: 5

I used a drive-through to grab my first meal at chick-fil-A, and it didnt disappoint. It was a lovely chicken burger and the sauce was scrumpy. I hope I get another chance to explore their menu.

Date: 7 months ago

Review №64

Rating: 5

Love their chicken pot pie

Date: 7 months ago

Review №65

Rating: 5

Never disappointed here. Ever. The frozen coffee and Cobb salad just awesome! Drive thru lines long but quick and employees are ridiculously friendly.

Date: 7 months ago

Review №66

Rating: 5

Date: 7 months ago

Review №67

Rating: 5

Date: 8 months ago

Review №68

Rating: 5

Date: 8 months ago

Review №69

Rating: 5

Date: 8 months ago

Review №70

Rating: 5

Fast service and always fresh Food

Date: 8 months ago

Review №71

Rating: 5

Always a great experience - great food, great service.

Date: 8 months ago

Review №72

Rating: 5

Clean

Date: 8 months ago

Review №73

Rating: 2

The employees were not the best behaved standing around not focused on the guest. There was one employee who saw this problem, Austin, as he came over and greeted me. The wait for food was very slow, and I m cool with waiting, but when I looked around, there was no rush. The one who brought my food was incredibly rude as she (she didn t slam the food, but it was close to a slam) when I asked her how her day was she growled and walked away. The building was clean, and as I was sitting there eating my food, I did find Austin doing a routine check to clean areas up. When I finished my food, I went back to my car to leave, but I realized I forgot to buy a bag of ice, so I went through the drive through. The young man there said that they don t sell any. And I said I got a bag about a month from ago from them. He then said he was going to send me to the window so that they can explain it to me. The woman at the window was very nice. She greeted me and got my bag of ice immediately. Honestly, this chick fil a has a lot to work on.

Date: 8 months ago

Review №74

Rating: 4

Good place quick grabs and the staff are organized and well receiving .

Date: 8 months ago

Review №75

Rating: 5

Date: 8 months ago

Review №76

Rating: 4

Stoped in for a quick breakfast. Restaurant was clean and food was exactly what you expect from Chick-Fil-A

Date: 8 months ago

Review №77

Rating: 5

Who doesnt love Chick-fil-A!!

Date: 8 months ago

Review №78

Rating: 5

Date: 8 months ago

Review №79

Rating: 5

Excellent customer service. Love their iced tea

Date: 8 months ago

Review №80

Rating: 5

Date: 8 months ago

Review №81

Rating: 5

Chicken breakfast burrito and Bowl are great fast service

Date: 8 months ago

Review №82

Rating: 5

I came here today venturing out to eat for the first time without my husband but with my four kids under 8. The staff took excellent care of me, they carried all the food and drinks to the table, helped me get everything set up, and left wipes in case we need it during the meal. I seriously couldn t have done it without them.

Date: 8 months ago

Review №83

Rating: 4

This was my very first time visiting this location. I drop in to get lunch for my daughter. Our Server was professional and friendly. She really enjoyed her food. We used the drive-thru. Parking: The parking lot have very easy accessible parking spaces. Their handicap parking slots are well marked and visible.

Date: 8 months ago

Review №84

Rating: 1

Quit making people pull all the way past the window to order and pay. Im in the middle of talking. I dont want to pull up. Especially when no one is behind me

Date: 9 months ago

Review №85

Rating: 5

Date: 9 months ago

Review №86

Rating: 5

Date: 9 months ago

Review №87

Rating: 4

Date: 9 months ago

Review №88

Rating: 5

Great food and service!!

Date: 9 months ago

Review №89

Rating: 5

Date: 9 months ago

Review №90

Rating: 1

Please reach out to me over a messed up order! Thanks!

Date: 9 months ago

Review №91

Rating: 5

Date: 9 months ago

Review №92

Rating: 5

Date: 9 months ago

Review №93

Rating: 3

Date: 9 months ago

Review №94

Rating: 5

Date: 9 months ago

Review №95

Rating: 5

Date: 9 months ago

Review №96

Rating: 4

Date: 9 months ago

Review №97

Rating: 5

Date: 10 months ago

Review №98

Rating: 5

Nice place

Date: 10 months ago

Review №99

Rating: 5

Date: 10 months ago

Review №100

Rating: 5

The food is always good. Chik-fil-A wins the Nobel Prize for drive-through every year! Ill see you there!

Date: 10 months ago

Review №101

Rating: 3

I realized the Caramel Crumble milkshake was ending today so I decided to buy one and two large fries, the fries were perfect however the shake I received not only didn t have the blondie crumbles but it was barely mixed and it was just clumps of ice cream that I couldn t even drink through the straw and tasted like vanilla with only a hint of caramel.

Date: 10 months ago

Review №102

Rating: 5

Old oil terrible taste.

Date: 10 months ago

Review №103

Rating: 5

Consistent with the CFA brand and standards. Great service, great food, swift service.

Date: 11 months ago

Review №104

Rating: 5

Date: 11 months ago

Review №105

Rating: 5

Fast great drive through service even got my order correctly

Date: 11 months ago

Review №106

Rating: 5

Date: 11 months ago

Review №107

Rating: 5

Date: 11 months ago

Review №108

Rating: 4

Always a pleasant experience. Good food, great service and clean.

Date: 11 months ago

Review №109

Rating: 5

Date: a year ago

Review №110

Rating: 1

New Mobile order line is a joke. Now backs up ordering line around the building. First time took 9 minutes to take my order and 5 minutes to receive my food. 14 minutes at a new Chick-fil-A drive thru line is a failure especially at a non peak lunch/dinner hour. Second attempt the line was even longer. Went inside and ordered. Girl didn t know what see was doing but was trying her best. My order came out quick but wrong. Had to remake it. Still got it in half the time of the drive thru though. Girl needed a lot more training though and no one there to assist her. 2 back to back poor visits for chick Fil a standards. It seems that poor corporate decision making with the mobile order line and lack management/training will have me in going to other Chick-fil-A s. This one operates below chick Fil a standards.

Date: a year ago

Review №111

Rating: 4

Skip the soda get the lemonade!

Date: a year ago

Review №112

Rating: 5

This location is very clean and has an outdoor seating area. The staff members are all polite. The food is great of course because its Chick-fil-A!

Date: a year ago

Review №113

Rating: 1

Get rid of the mobile drive through.

Date: a year ago

Review №114

Rating: 5

After having a terrible experience at Wendy s on University Drive next to Chick-fil-A, I decided I would eat at Chick-fil-A. My experience could not have been better. Its amazing how two experiences with competing restaurants could be so different. I was greeted by an employee by the name Katherine, who greeted me with a smile, and was absolutely wonderful. Could not have been a better experience, and the food was great. Thanks for a great experience, Chick-fil-A, I ll be back soon!

Date: a year ago

Review №115

Rating: 5

I like the way they take the order its fast and convenient.

Date: a year ago

Review №116

Rating: 5

Date: a year ago

Review №117

Rating: 5

Date: a year ago

Review №118

Rating: 3

just pretty boring food

Date: a year ago

Review №119

Rating: 5

Like most Chick-fil-As , the food is incredibly consistent and tasty. The drive-thru line goes amazingly fast. This time I actually used a mobile app where I scanned a code and allowed me to even get through faster. The employees at the window, although they are out in 100 degrees weather, where cheery and friendly. Well go back again.

Date: a year ago

Review №120

Rating: 5

Love chick-fil-a!

Date: a year ago

Review №121

Rating: 5

Date: a year ago

Review №122

Rating: 5

Absolutely hands down the best chickfila experience of my life. Firstly, the fries and new honey pepper pimento cheese sandwich is immaculate. Every bite was pure joy, this location never misses. Secondly, very welcoming employees. Every chickfila member was on point, very friendly, and always made sure I was taken care of. I d like to point out Julia for her amazing service. She constantly checked on our table along with every other customer. She never stopped smiling and creating a warm atmosphere. Will come again, the best chickfila in Texas.

Date: a year ago

Review №123

Rating: 5

Date: a year ago

Review №124

Rating: 5

Julia is an amazing host and was so attentive to us today great location thank you Julia

Date: a year ago

Review №125

Rating: 4

Date: a year ago

Review №126

Rating: 4

Many times I have gotten the wrong food or missing items

Date: a year ago

Review №127

Rating: 1

Terrible customer service. Lied about being the GM. Worst fast food experience and rudest employees.

Date: a year ago

Review №128

Rating: 5

Date: a year ago

Review №129

Rating: 4

Date: a year ago

Review №130

Rating: 5

Breakfast biscuits were really really good thank you.

Date: a year ago

Review №131

Rating: 5

Date: a year ago

Review №132

Rating: 5

Fast service no matter the time of day! Friendly team! Only have 1 complaint: No matter the time of day the potatoes (hash browns or fries) are under cooked- for this reason we avoid that as a side option.

Date: a year ago

Review №133

Rating: 5

Date: a year ago

Review №134

Rating: 5

Its chick fila it tastes good and kids like it

Date: a year ago

Review №135

Rating: 5

Date: a year ago

Review №136

Rating: 5

Date: a year ago

Review №137

Rating: 5

I love coming here, the morning crew is the best, theyre always fast, friendly, and awesome!!!

Date: a year ago

Review №138

Rating: 5

Date: a year ago

Review №139

Rating: 5

Date: a year ago

Review №140

Rating: 5

Excellent service and warm hospitality! I was impressed with how efficiently they took and fulfilled our orders. A great experience overall!

Date: a year ago

Review №141

Rating: 3

Date: a year ago

Review №142

Rating: 5

This location has one of the new style drive though that makes the lines go so much faster. Well done, other chick-fil-A should do this style.

Date: a year ago

Review №143

Rating: 5

Date: a year ago

Review №144

Rating: 5

Date: a year ago

Review №145

Rating: 5

Date: a year ago

Review №146

Rating: 4

Fairly busting location that gets quite busy at various days/times however, the most important thing is that the location delivers on quality in terms of the food that they dish out

Date: a year ago

Review №147

Rating: 5

I took my dad to breakfast. The employees were very attentive and kind. It was fun to see them interact with each other, too. It was an excellent dine in experience.

Date: a year ago

Review №148

Rating: 5

Excellent

Date: a year ago

Review №149

Rating: 5

Customer services number one and the food is number two

Date: a year ago

Review №150

Rating: 5

Date: a year ago

Review №151

Rating: 4

Nice location. I usually come here for breakfast.

Date: a year ago

Review №152

Rating: 5

Date: a year ago

Review №153

Rating: 5

The best chicken Ive had since I got here.

Date: a year ago

Review №154

Rating: 5

Chick fil a always good.

Date: a year ago

Review №155

Rating: 5

Date: a year ago

Review №156

Rating: 5

Date: a year ago

Review №157

Rating: 5

The staff at this location is so nice and I always love having conversations with them while waiting for my food LOL

Date: a year ago

Review №158

Rating: 5

Date: a year ago

Review №159

Rating: 5

The employees are so nice, good prices and HUGE portions.

Date: a year ago

Review №160

Rating: 5

Date: a year ago

Review №161

Rating: 5

Great, friendly staff who are happy to accommodate Kid-friendliness: They have a play structure inside thats clean and well maintained Food : 5/5 |

Date: a year ago

Review №162

Rating: 5

Date: a year ago

Review №163

Rating: 5

Date: a year ago

Review №164

Rating: 5

Date: a year ago

Review №165

Rating: 5

Great shakes there where I like to go!!

Date: a year ago

Review №166

Rating: 5

The frosted watermelon lemonade is amazing and as always the fries were fresh and hot, the chicken nuggets were awesome!

Date: a year ago

Review №167

Rating: 5

Date: a year ago

Review №168

Rating: 5

I can never never complain about Chick-fil-A. Even though they forgot to put my sauce in the bag, their attitudes and demeanor are always so pleasant that I couldnt even be upset. Im not sure how their hiring process is done, but they DEFINITELY need to share some tips with the rest of this world. Keep being awesome, Chick-fil-A. We love and appreciate the examples youre setting! Oh, and EVAN in the drive-thru is a Rock Star!

Date: a year ago

Review №169

Rating: 5

Date: a year ago

Review №170

Rating: 5

Date: a year ago

Review №171

Rating: 5

Great lunch for Bonnie Wenk park. Takes time and money but kids seems to enjoy.

Date: a year ago

Review №172

Rating: 5

Date: a year ago

Review №173

Rating: 5

Awesome staff! Delicious hot food served fresh. Quick service no matter hiw busy

Date: a year ago

Review №174

Rating: 5

Speedy, great customer svc!

Date: a year ago

Review №175

Rating: 5

Chick-Fil-A always has great service, and Im glad they have an efficient two lane drive through as part of their infrastructure

Date: a year ago

Review №176

Rating: 1

How do I use my phone

Date: a year ago

Review №177

Rating: 4

Date: a year ago

Review №178

Rating: 5

BERNAL FOR EMPLOYEE OF THE YEAR!!!!

Date: a year ago

Review №179

Rating: 5

Best happy worker made my day and was very respectful thank you Eric Bernal! And he always said my pleasure!

Date: a year ago

Review №180

Rating: 5

Date: a year ago

Review №181

Rating: 5

Excellent restaurant. Nice people. Absolute clean . We love it . The best chick- fil -A restaurant .

Date: a year ago

Review №182

Rating: 1

Date: a year ago

Review №183

Rating: 5

Date: a year ago

Review №184

Rating: 5

Alex was awesome! He made our night with one single act of kindness and made a huge impression on our 14 year old son by his kind gesture. Thank you so much Alex!

Date: a year ago

Review №185

Rating: 5

Date: a year ago

Review №186

Rating: 5

Date: a year ago

Review №187

Rating: 5

Date: a year ago

Review №188

Rating: 4

Date: a year ago

Review №189

Rating: 5

Always good food, friendly staff and clean

Date: a year ago

Review №190

Rating: 5

The staff are wonderful

Date: a year ago

Review №191

Rating: 1

This is by far the worst Chick-fil-A in the area. Despite the fact that they ve got 20 people working the drive through window filling the orders, our orders are always wrong - item is missing, made incorrectly. It s not the people taking the order because the receipt shows the correct order. I don t know if they just don t care and just shoving stuff into the bags, but there is NO quality control at this location. I can t tell you how many coupons I have received for free items because they screw up every time - which doesn t make it right because they should ve gotten it right the first time! Train your people to do better for the customer!

Date: a year ago

Review №192

Rating: 5

Date: a year ago

Review №193

Rating: 5

Parking: Great service good taste

Date: a year ago

Review №194

Rating: 5

All was good

Date: a year ago

Review №195

Rating: 4

Date: a year ago

Review №196

Rating: 5

Date: a year ago

Review №197

Rating: 5

This location has great staff. No matter how busy it is, I always seem to be served promptly.

Date: a year ago

Review №198

Rating: 5

Date: a year ago

Review №199

Rating: 5

Date: a year ago

Review №200

Rating: 5

Date: a year ago