Arby's

1706 W University Dr, McKinney, TX 75069, United States

Arby's

About the Company

rating: 3.5

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Categories

  • Fast food restaurant
  • American restaurant
  • Deli
  • Takeout restaurant
  • Sandwich shop

Contact Information

Phone: +1 972-542-0004

Website: https://locations.arbys.com/tx/mckinney/1706-west-university-drive.html?utm_source=google%20my%20business&utm_medium=organic&utm_campaign=website%20link

Address: 1706 W University Dr, McKinney, TX 75069, United States

Working hours
  • Sunday: 10 AM–11 PM
  • Monday: 10 AM–11 PM
  • Tuesday: 10 AM–11 PM
  • Wednesday: 10 AM–11 PM
  • Thursday: 10 AM–11 PM
  • Friday: 10 AM–11 PM
  • Saturday: 10 AM–11 PM

Photos

Reviews

Review №1

Rating: 1

Date: 3 hours ago

Review №2

Rating: 1

Was in the McKinney establishment went thru drive thru. Ordered 2 beef and chedders with med curly fry. Got home only had 1 beef and chedders and a small curly fry. Now 20 attempted calls later with them hanging up on me or ignoring all my calls. They better do something tonight either give me money back or another meal on them. Guess they are all about stealing money. No reply from them in a week now.

Date: 2 weeks ago

Review №3

Rating: 1

I have come to this Arby s several times over the last month just to get the deal they advertise 4 sandwiches for $10. I drive 30 minutes each way to get this deal, and when I goto the drive thru and wait for 10-20 minutes saying hello asking for someone to respond and get no answer. Earlier this week my pregnant wife wanted Arby s for just fry s and waited in the drive thru for 15 minutes with no response and she does not want to leave the car so she waits and no one will respond so she left. I end up going there and get the same treatment when I went in the employees are on the phone watching face book and instagram post and still did not want to help me. I drive another 15 minutes to McDermott to get dinner. What a shame. I am going to continue going and record them not responding till corporate zones in and fixes things. More post to come on my way now, I hope I don t have to post a 20 minute video from the drive thru!

Date: 3 weeks ago

Review №4

Rating: 2

Not sure what they put on all 4 of our beef classic but it was nasty. I have never had anything so sweet and tangy on the bun

Date: 3 weeks ago

Review №5

Rating: 3

Took about 5 minutes for anyone to realize we were at the front counter

Date: 3 weeks ago

Review №6

Rating: 4

Date: a month ago

Review №7

Rating: 2

Potatoe cakes were still frozen in the middle. The onion bun had Arbys sauce on the bottom, and it didnt even taste like a beef & Cheddar. I would have gone back in and complained, but I didnt want to take the time as it was just a quick stop for a meal. I wanted to get back to Tulsa as we were already running behind.

Date: 2 months ago

Review №8

Rating: 5

Date: 2 months ago

Review №9

Rating: 5

Date: 2 months ago

Review №10

Rating: 4

Date: 2 months ago

Review №11

Rating: 4

Date: 2 months ago

Review №12

Rating: 5

Havent been to Arbys in years,so decided to try it out.The service was great.It looked pretty clean.So I got some chicken sliders 1 Buffalo and the other just like chicken strip.Got jalapeño poppers,never had them from there but I can say they are way better thank Jack in the box & from Sonic.And the premium nugget are very very good.So sure will go back again.

Date: 2 months ago

Review №13

Rating: 1

I stopped at this location drive thru on my way home around 7:05 pm today 06/29/2024. I ordered 2 smokehouse brisket combo meals and 2 six piece nuggets kids meals. The cashier guy gave me the orders and I checked each meal and noticed that one of the 6 piece nuggets meal only had 4 nuggets in it. I told the cashier guy about this and he took the nuggets from me pretending to go correct it, then he came back and said they initially gave me 6 pieces not 4. I told him they did not gave me 6 pieces in that order, they gave me 4 pieces, and I asked him why would I lie about 2 nuggets. He then told me that they don t have anymore nuggets, they would need to make more. He didn t even offered to refund me the difference. I guess they gave me 4 pieces because they were out of nuggets and that s all they had left, but they should have advised me of this and charged me accordingly for 4 pieces instead of lying that they gave me 6 pieces. My order was short and I did not get compensated for this. It is also disrespectful to intentionally short someone s order then tell them that they are lying. This is very unprofessional and unfair.

Date: 3 months ago

Review №14

Rating: 1

Dont go to Arbys in McKinney on 380 they dont like serving people at 10:00 unless the manager is here

Date: 3 months ago

Review №15

Rating: 5

Always good. Now serving burgers! Jamocha shakes, yummy! Food : 5/5

Date: 3 months ago

Review №16

Rating: 2

Didnt give me the curly fries I paid for. Didnt offer me a receipt. Nobody else in line. Quick service and hot food.

Date: 4 months ago

Review №17

Rating: 4

Good sandwiches, very clean and nice clean restrooms

Date: 4 months ago

Review №18

Rating: 4

Date: 5 months ago

Review №19

Rating: 4

Date: 5 months ago

Review №20

Rating: 4

Date: 5 months ago

Review №21

Rating: 1

Don t eat here. Everything is old. I had to tell them to remake my fries because they were too old. I Got a Gyro in my tomato was old and the lettuce was extremely old

Date: 6 months ago

Review №22

Rating: 5

Date: 6 months ago

Review №23

Rating: 5

Date: 7 months ago

Review №24

Rating: 3

Tried the fish sandwich today and it wasn t bad at all. The cashier was even able to calm down my hubby , as he was not happy about the store not having salt or pepper for our fries. Over all the location is great.

Date: 7 months ago

Review №25

Rating: 1

Date: 7 months ago

Review №26

Rating: 5

Date: 7 months ago

Review №27

Rating: 5

awesome food

Date: 7 months ago

Review №28

Rating: 5

Date: 8 months ago

Review №29

Rating: 1

You probably shouldnt eat here, I just found a dead cockroach in one of my sliders. Arbys corporate you will be hearing from me or someone representing me! Disgusting shame on you!!!

Date: 8 months ago

Review №30

Rating: 5

For drive through it was great. Fast accurate and friendly.

Date: 8 months ago

Review №31

Rating: 1

Place says it closes at 10 there was a car ahead of us that got something from the drive thru but no one would talk when we pulled up.

Date: 8 months ago

Review №32

Rating: 3

The food is good but the service was awful unfortunately. Maybe the speaker is broken or they just dont care about someone with dietary restrictions. When I went back in to have it fixed, they did but but not before throwing the food and storming off.

Date: 8 months ago

Review №33

Rating: 1

Date: 8 months ago

Review №34

Rating: 4

The restaurant could use a bit more regular cleaning, lobby cleanliness left something to be desired. The food was great though; tasty, hot and ready. Pretty sure even the fries were made fresh to order, which resulted in a good dining experience.

Date: 8 months ago

Review №35

Rating: 3

Date: 8 months ago

Review №36

Rating: 4

Excellent

Date: 9 months ago

Review №37

Rating: 1

Around 8:15 pm staff was unfriendly from my entry until I left the facility. I visited with my kids and wife. First time poor experience at Arbys.

Date: 9 months ago

Review №38

Rating: 4

Picked up a Gyro at the drive through. Surprisingly good. Would recommend.

Date: 10 months ago

Review №39

Rating: 5

Best floppy beef sandwiches ever!

Date: 10 months ago

Review №40

Rating: 5

Food is great.

Date: 10 months ago

Review №41

Rating: 1

Roast beef sliced too thick & curly fries not cooked freshly crisp & hot.

Date: 10 months ago

Review №42

Rating: 3

Date: 11 months ago

Review №43

Rating: 1

Poorly trained employees, nonexistent manager and obviously an owner who does not care about his store. Went to order off the 1,2,3 menu. Asked the employee at the window and she said the dont do that here. It was listed on the web site and did not state online only. Asked for the manager and was refused. Asked for her name and was given Marie no last name and no phone number to be able to speak with her. My next email will be to the BBB for deceptive advertising. The food was what you would expect but the service and helpfulness was at the bottom of the scale. The owner needs to step in and get a handle on this store.

Date: 11 months ago

Review №44

Rating: 5

Grandson loved chicken nuggets

Date: 11 months ago

Review №45

Rating: 1

$27 for two meals and the quality and very small amount of roast beef was ridiculous. It was less than half of normal portion. Skippy is not an adequate description. Outright offensive to be ripped off so badly. $27 so yes thats beyond ridiculous! We have used that store on a regular basis but wont go to any Arbys store after that experience today. If you cant pay for good help or training or if that was intentional it doesnt even matter theres literally no excuse. Corporate greed seems to be the core problem and its time everyone takes responsibility for the total lack of respect companies like this have for there employees and for there patrons!

Date: 11 months ago

Review №46

Rating: 4

Great food. Could be better service but not bad

Date: 11 months ago

Review №47

Rating: 5

Quick and friendly and Pleasant

Date: a year ago

Review №48

Rating: 1

Drive thru. Got home to see that my order was entirely the wrong order. Wont answer phone and didnt give a receipt. Unfortunate

Date: a year ago

Review №49

Rating: 5

Bring back the opossum.

Date: a year ago

Review №50

Rating: 5

I went just because of the opposum. Bad for business ? No, probably good for business. Arbys has the beef and the kindness. Btw, opposums are one of the cleanest animals anywhere. Rabies free and they the environment which is probably more than we can say for the lady who had problem with it.

Date: a year ago

Review №51

Rating: 5

Date: a year ago

Review №52

Rating: 1

Was less than impressed with my food.

Date: a year ago

Review №53

Rating: 1

Ordered a takeout online. The store did not have 1 item available and told they cant refund and I would have to request it online. I requested the refund online TWICE and it has been 2 months and there has been no refund provided. Very poor, reckless corporate customer service. If the store does not have an item available, dont show it online since you are incapable of processing a refund which should be a simple process.

Date: a year ago

Review №54

Rating: 3

Great location, but the food was cold! Cold sandwich was unevenly made!

Date: a year ago

Review №55

Rating: 1

they SUCK. it s impossible to get them to the window after 9. they don t close until 10 but they make sure they don t have to do any work. absolutely ridiculous

Date: a year ago

Review №56

Rating: 3

Date: a year ago

Review №57

Rating: 5

Drive thru was fast, friendly, and accurate. All food was correct and nice and hot.

Date: a year ago

Review №58

Rating: 2

Date: a year ago

Review №59

Rating: 4

Date: a year ago

Review №60

Rating: 5

Date: a year ago

Review №61

Rating: 5

Date: a year ago

Review №62

Rating: 5

Date: a year ago

Review №63

Rating: 3

the shake machine has been broken for 3 months. If its not going to be fixed can you remove it from tye mr u so we stop getting chatged through uber for shakes we arent receiving.

Date: a year ago

Review №64

Rating: 1

Ever since they started having hamburgers they have been out of many other menu items. The last four times I went there, they were out of different things I wanted. So if you want an extra fatty hamburger from a place that does not specialize in hamburgers it might be the place for you. Other than that forget it.

Date: a year ago

Review №65

Rating: 2

Do NOT waste your money on the natural lemonade. The large $4. but it comes in a small cup.

Date: a year ago

Review №66

Rating: 5

Bring back the POTATO CAKES

Date: a year ago

Review №67

Rating: 4

A solid Arbys with good customer service

Date: a year ago

Review №68

Rating: 5

Date: a year ago

Review №69

Rating: 1

The 5 for $5 is bs just spent $41 for 2 combos and the 5 for $5 and they said their receipt machine was down, I just moved out here and this business will never get another $1 out of me.

Date: a year ago

Review №70

Rating: 2

They need to clean the restaurant

Date: a year ago

Review №71

Rating: 5

We appreciate possum appreciation here.

Date: a year ago

Review №72

Rating: 2

Ive been here a few times. Food is decent. But its like the staff doesnt even listen when you order. I got home to no sauce packets I asked for. Ice in my drink. And the wrong fries.

Date: a year ago

Review №73

Rating: 4

Date: a year ago

Review №74

Rating: 5

YES. Its just roast beef and bread, but somehow it always tastes better from Arbys.

Date: a year ago

Review №75

Rating: 5

Date: a year ago

Review №76

Rating: 5

Excellent clean place to have lunch

Date: a year ago

Review №77

Rating: 4

Server offered to honor the 2 for $7 advertised and remove the cheddar from the sandwiches. When we got home all the wrappers had the special sticker, but they all had the cheddar sauce on them.

Date: a year ago

Review №78

Rating: 5

Sssgood

Date: a year ago

Review №79

Rating: 3

The Arbys I went to today was out of roast beef. I get running out of stuff, but roast beef is your main thing! I got a chicken slider and it was alright. Nothing to brag about.

Date: a year ago

Review №80

Rating: 1

do not buy food from this location...they will NOT issue a receipt and they will pocket the cash transactions all while serving undercooked and sloppy food!

Date: a year ago

Review №81

Rating: 5

Yum! 2 for 7 is a deal in this economy

Date: a year ago

Review №82

Rating: 5

Always good food here.

Date: a year ago

Review №83

Rating: 5

Nicely remodeled

Date: a year ago

Review №84

Rating: 1

Get it together Arby s. Y all can do so much better than you re doing here. The only thing that y all are consistent with here at this location is terrible customer service. You re supposed to be known for roast beef not roasted customer service.

Date: a year ago

Review №85

Rating: 5

Great beef and cheddar sandwich that was made great and stacked perfectly and tasted great

Date: a year ago

Review №86

Rating: 5

Your quality of service has improved a lot, keep it up

Date: a year ago

Review №87

Rating: 1

Wow, you run out of roast beef, so you close early? Lazy

Date: a year ago

Review №88

Rating: 1

Says hours of operation opens at 10 AM but Im here at 11:16 and the doors are locked Employee inside just ignored me at the door. I guess I can imagine what my food would be like with that kind of service. At least have the decency to put a sign up or at least say dining room is not open please use drive-through. Wow customer service has disappeared

Date: a year ago

Review №89

Rating: 3

I won t order the spicy roast beef. It really wasn t good

Date: a year ago

Review №90

Rating: 5

Date: a year ago

Review №91

Rating: 4

Date: a year ago

Review №92

Rating: 5

Its been years since Ive been to Arbys. Will definitely be going back.

Date: a year ago

Review №93

Rating: 4

My experience in the store in the food store was really good

Date: a year ago

Review №94

Rating: 4

This is the cleanest restaurant on this strip of fast food joints. The help could use some help, probably short staffed, but mostly friendly still. I definitely didnt feel dirty like I did at Burger King or Long Johns or any of their neighbors.

Date: a year ago

Review №95

Rating: 5

Date: a year ago

Review №96

Rating: 5

Date: a year ago

Review №97

Rating: 3

Date: a year ago

Review №98

Rating: 1

Date: a year ago

Review №99

Rating: 1

Date: a year ago

Review №100

Rating: 4

Good food and service.

Date: a year ago

Review №101

Rating: 2

The customer service was good but the meat quality on the beef & cheddar has gone downhill. It tasted old and dry. Priced over 7, I would not get it again

Date: a year ago

Review №102

Rating: 5

Date: a year ago

Review №103

Rating: 5

Date: a year ago

Review №104

Rating: 2

Went thru the drive-thru and ordered the half pound roast beef sandwich. Paid for my order pulled over, checked my order, and it looked like they made me a regular roast beef sandwich. So, I went inside and asked the guy who served me at the drive-thru window if my order was correct, the half pound roast beef, and he said yes. So, I took it out the bag and showed it to him... and he said again...yes, thats the half pound sandwich. The sandwich was so small. The bun was a regular bun... not a big bun like they usually have with the half pound sandwiches...I dont know who they think they were playing with...I asked for and got my money back....

Date: a year ago

Review №105

Rating: 1

I ordered a roast beef meal & a turkey, bacon ranch sandwich. I received 2 roast beef sandwiches on buns. I forgot to swap the curly fries for crinkle cuts. The order taker should have asked. They should always ask when options exist. Better training is needed. I also didnt get a receipt.

Date: a year ago

Review №106

Rating: 5

Please bring back potato cakes!

Date: a year ago

Review №107

Rating: 2

I pulled up around 1:40pm and no one came to the speaker to take my order for literally no joke 5-7min later. When I pulled up the Hispanic girl was on her pink just talking away

Date: a year ago

Review №108

Rating: 4

Date: a year ago

Review №109

Rating: 4

Date: a year ago

Review №110

Rating: 4

Date: a year ago

Review №111

Rating: 1

Date: a year ago

Review №112

Rating: 1

I have bought lunch on two different occasions and this is what I get ( the picture speaks for itself). The staff just put whatever on your food, they do not disclose whats available or not, or give you an option. This so ridiculous and frustrating (Arbys we got the meat) feels to me like you got nothing! You shouldnt scam people with advert and serve rubbish despite the fact that money is hard to come by lately. Kindly ensure that your staff put adequate meat and vegetables for your prospective clients meal. I feel cheated! It was a complete waste of my hard earned money.

Date: a year ago

Review №113

Rating: 5

Date: a year ago

Review №114

Rating: 1

Employees close the place down early just about every nite, if your open till 10 be open at 938pm.

Date: 2 years ago

Review №115

Rating: 3

Chicken cheddar ranch sandwich was not good. The Carmel Cinnamon shake was awesome

Date: 2 years ago

Review №116

Rating: 1

I did ask for # 3 French dip & Swiss meal and the cashier attended me with an actitud ( looks like she didn t want to be there) and when I got my meal the dip (aujus). Was brown water like dirt water and tasted like water looks like they being watering the dip or they don t know how to make it! Very disappointed. Never come back Sorry Arby s you lost a customer

Date: 2 years ago

Review №117

Rating: 4

Date: 2 years ago

Review №118

Rating: 5

Its not for everyone but I love Arbys.

Date: 2 years ago

Review №119

Rating: 5

Date: 2 years ago

Review №120

Rating: 5

Date: 2 years ago

Review №121

Rating: 3

The food is okay.

Date: 2 years ago

Review №122

Rating: 5

Always good food thats affordable

Date: 2 years ago

Review №123

Rating: 4

Clean and the food was decent, knocked off a star due to the cash register girl. She makes it to obvious she hates her job. Kills good vibes when you walk up to someone like that.

Date: 2 years ago

Review №124

Rating: 4

Good stop for that roast beef sandwich

Date: 2 years ago

Review №125

Rating: 5

This store is clean and good service, I see other reviews from a while back and they say some things but they must have gone under new management because I will be back.

Date: 2 years ago

Review №126

Rating: 4

Never disappointed at Arbys

Date: 2 years ago

Review №127

Rating: 4

Quick service for a large order.

Date: 2 years ago

Review №128

Rating: 5

For the folks complaining about food being cold and soggy when they order from doordash, Uber eats, grub hub . You guys do realize that as soon as a restaurant gets an order they make it right away, once is complete it takes Uber, door dash etc time to get to the restaurant to pick up food and make the delivery (about 40-50 min) that s enough time for FAST FOOD to go bad and soggy. It s not all on Arbys, Burger King etc etc, you want fresh food go down to the restaurant in person and eat inside. STOP COMPLAINING.!!!!! And tip your delivery drivers! BTW the Arbys staff is always friendly specially the GM. Always makes it right.!

Date: 2 years ago

Review №129

Rating: 1

Terrible experience. I ordered French dip and cheese sticks via doordash. The au jus was watered down to a very light tan color with zero flavor. The cheesesticks were cooked uneven, misshapen and the last two at the bottom of the container were moldy. I ll never eat here again.

Date: 2 years ago

Review №130

Rating: 4

Date: 2 years ago

Review №131

Rating: 5

Great fast food

Date: 2 years ago

Review №132

Rating: 5

Food was delicious, service was good.

Date: 2 years ago

Review №133

Rating: 5

Date: 2 years ago

Review №134

Rating: 5

Date: 2 years ago

Review №135

Rating: 5

I like there turkey bacon ranch

Date: 2 years ago

Review №136

Rating: 5

Good food. Nice people

Date: 2 years ago

Review №137

Rating: 1

Marquee says lobby open 10am to 10pm is 7:20 lobby is closed big sign on window saying dining room open as well! Doors are locked and a bag of trash in front of the door.

Date: 2 years ago

Review №138

Rating: 4

Good food just slow service or at least thru the drice thru

Date: 2 years ago

Review №139

Rating: 1

The hot food was room temperature and the milkshake was runny. Food tasted stale/old.

Date: 2 years ago

Review №140

Rating: 3

Date: 2 years ago

Review №141

Rating: 2

They have good sandwiches depending on whos working.

Date: 2 years ago

Review №142

Rating: 5

I really like their Mediterranean wrap

Date: 2 years ago

Review №143

Rating: 5

5 stars, bc screw whoever rated lowly bc of pet baby possum :)

Date: 2 years ago

Review №144

Rating: 4

The food was hot and the fries were fresh. I always enjoy the meats when I visit Arbys.

Date: 2 years ago

Review №145

Rating: 1

We showed up at 940pm in the drive through their sign may say 10am to 10 pm but they arent they will close early without telling people in their drive through even if its only 2 or 3 people in line

Date: 2 years ago

Review №146

Rating: 4

Date: 2 years ago

Review №147

Rating: 2

I remember loving Arbys roast beef sandwiches today. I must say the quality of the food seemed subpar. The boneless buffalo wings were disappointing.

Date: 2 years ago

Review №148

Rating: 3

Date: 2 years ago

Review №149

Rating: 1

Date: 2 years ago

Review №150

Rating: 3

Date: 2 years ago

Review №151

Rating: 1

This Arbys does not know how to make a beef and cheddar. Left out the cheese and the sauce.

Date: 2 years ago

Review №152

Rating: 3

Sorry but they lack customer service.. Extreme long wait

Date: 2 years ago

Review №153

Rating: 5

Date: 2 years ago

Review №154

Rating: 1

never ever get orders right .....ever

Date: 2 years ago

Review №155

Rating: 5

I want to start off by saying that I been coming to this location for the past few years I came by yesterday during lunch I think this is by far the best they had treated me the food was great customer service as well . The inside of restaurant was clean i enjoy my time there .everyone in there are such a hard working people and they are doing their best to keeps us happy and give us the best service. will definitely come back !

Date: 2 years ago

Review №156

Rating: 3

Date: 2 years ago

Review №157

Rating: 1

I ordered a combo meal and got a cold, disgusting sandwich only. No drink, no fries, nothing. Threw it away. Tried to call to fix this and the phone line says it s busy/not working. Seriously pathetic.

Date: 2 years ago

Review №158

Rating: 5

Best turkey sandwich

Date: 2 years ago

Review №159

Rating: 1

This location should be shut down. I came here at 9:05 pm to pick up an online order and the guy never came on the intercom to acknowledge that I was there. So, I drove up to the window to knock and as I proceeded to let him know that I was picking up an online order, he tells me they are closed. The hours are posted on the window that show 10 pm as the closing time and he refused to make the order. UNBELIEVABLE! Management, please ensure that this does not happen again. Like many others, I will not be returning to this location.

Date: 2 years ago

Review №160

Rating: 2

Before you pull away, check your food. This place doesn t take their time and half fills the sandwiches and the fries but takes all your money.

Date: 2 years ago

Review №161

Rating: 5

Date: 2 years ago

Review №162

Rating: 4

Workers are nice and good was good!

Date: 2 years ago

Review №163

Rating: 5

I was so happy when I arrived. They had employees who showed up to work happy! Un like McKinney 380 location. Closed doors due to no workers show for work n when they do....it sucks just like lupes TORTILLA in Allen..DONT EAT AT Lupe Tortilla Mexican Restaurant, 1865 N Central Expy, Allen, TX 75013.THEY SERV Food with grilled trash that will break your teeth and deny liability. Eat at your own risk or with a lawyer.

Date: 2 years ago

Review №164

Rating: 1

Date: 2 years ago

Review №165

Rating: 2

Only gave them an extra star cause manager was nice. Got both my sandwiches wrong. They even read my order back. Yall let me down Arbys.

Date: 2 years ago

Review №166

Rating: 4

They only had two workers there but I need to compliment them. The lady of the drive-thru window was very friendly and took out order with no problems

Date: 2 years ago

Review №167

Rating: 2

Super slow so expect a decent wait even with a short line. Foods ok but usually cool when you get it. Inside is currently closed so drive thru only. Feb. 2022

Date: 2 years ago

Review №168

Rating: 5

Arby,s hubbys one of favorite places to get a great roast beef sandwich

Date: 2 years ago

Review №169

Rating: 1

Service so slow that I saw multiple vehicles leave the drive through line before we finally gave up and went to Wendy s. Don t go unless you have time to waste.

Date: 2 years ago

Review №170

Rating: 1

The women taking the order at lunch today was rude and wouldnt verify the order when asked, she said just pull around very rudely. Told her wanted large everything including the smoked brisket sandwich which she didnt even ask what size I wanted, I picked up the food and parked up front and checked everything and the sandwich barely had meat on it and no onion crisp at all. I had to sit in the drive thru again and also tried calling them several times while in line and was just ringing and ringing and then it just hung up on me. I finally make it back around and the lady got an attitude with new about the sandwich being wrong and said very rudely whats wrong with the sandwich and told her and she took it abd waited for another one and when it came out it looked like a 4 year old put it together. I highly do not recommend this location seems like several problems because there was last the walked up to window while I was waiting because they messed her order up also.

Date: 2 years ago

Review №171

Rating: 3

Date: 2 years ago

Review №172

Rating: 1

Come on Arbys, seriously? How is this considered a large fry? If I hadnt have been in such a hurry I would have turned around and demanded they fix it.

Date: 2 years ago

Review №173

Rating: 5

Date: 2 years ago

Review №174

Rating: 1

I dont usually right reviews. But I have been to this location several times this week in the evenings to pick up dinner only to be told they are out of roast beef. Which would probably explain why there is never any cars there. It is unfortunate that people are spending their money else where.

Date: 2 years ago

Review №175

Rating: 3

Date: 2 years ago

Review №176

Rating: 2

Date: 2 years ago

Review №177

Rating: 1

Don t go here any time near closing, because they will already be closed! Sucks to drive there and have 15 minutes before they close and they are shut down and don t even answer the phone.

Date: 2 years ago

Review №178

Rating: 4

Date: 2 years ago

Review №179

Rating: 1

Im here at 10:30am, and its CLOSED. Theres a sign that says only the drive through is open (stupid pandemic fear, Im sure, which is absolutely ridiculous, in my opinion... Even though I know people who have died from it, the actual mortality rate from those who are tested is less than 2% of those infected, and estimated to be less than 1% when accounting for asymptomatic and undiagnosed cases... and Im a lifelong Democrat, so its not political). But no way to walk in and order take-out. And nobody working at the drive through, either. So that put me in a poor mood to start with. But then, I spend 10 minutes trying to get somebodys attention inside, with no luck at all. I even tried calling the phone number listed. This isnt the only poor experience Ive had with Arbys stand alone restaurants, but it usually isnt so bad at food court type locations, so I held onto hope. I think Im pretty much done holding onto hope for Arbys.

Date: 2 years ago

Review №180

Rating: 1

Website says they are open at 10 and still not open at 11. Called and phones didnt work.

Date: 2 years ago

Review №181

Rating: 1

Drive through worker was rushing, menu items were new needed a moment to review them. Ordered the Diablo chicken sandwich and didnt get the free shake to go with it. Not normally a big deal but this is a promotional even currently and to mess up this bad is poor service. I understand it gets busy during lunch, but this quality was terrible. Wont be returning to this location as it was a little out of my way to begin with. Was excited to try the new product, but now I dont really care much about it. Not a good look Arbys.

Date: 2 years ago

Review №182

Rating: 5

Good food exept there turnovers suck

Date: 2 years ago

Review №183

Rating: 1

Lobby closed. Line out to the road in the drive through. After ten min i hadnt made it to the speaker so I left. Rediculous...

Date: 2 years ago

Review №184

Rating: 5

Date: 2 years ago

Review №185

Rating: 1

I just came from the Arbys in McKinney TX and your facility SUCKS!!! This is why: 1. We asked and ordered the crispy fish sandwiches but instead got roast beef sandwiches. 2. What happened to uniforms? No one at this facility was wearing them. 3. If the girls would stop laughing and talking and pay better attention to the customer and what they order your review status would not be a 3.6. 4. Im giving you 1 star just so I can leave this review. If it were up to me, you wouldnt even get that. In closing, I will not be back to this location and I wouldnt recommend anyone to eat here.

Date: 2 years ago

Review №186

Rating: 1

I dont know why it took almost 20 minutes for us to even get to the window with only 2 cars in front of us, and when we do and they dont even have our order in the system, after a couple more minutes of scratching their head we didnt bother waiting longer

Date: 2 years ago

Review №187

Rating: 1

First time Ive ever had bad sandwiches at Arbys. The au jus for both French dips was like dark mud. All items were cold and tasted like theyve been sitting out somewhere for a long time.

Date: 2 years ago

Review №188

Rating: 2

Date: 2 years ago

Review №189

Rating: 4

The brisket sandwich is low key best item that can be purchased from a drive thru... amazing.. normally good service.

Date: 2 years ago

Review №190

Rating: 2

Curly fries & Brisket sandwich were ice cold. They were however very generous with the meat in the double RB with cheese.

Date: 2 years ago

Review №191

Rating: 5

Theyre two for six is a game changer wish they had more items on the two for six. If Arbys became more like cookout (a northern food chain) that would be amazing

Date: 2 years ago

Review №192

Rating: 5

10/10 possum friendly still, but dine in closed.

Date: 2 years ago

Review №193

Rating: 3

Decent food for good prices but dine in area is still closed

Date: 2 years ago

Review №194

Rating: 4

Menu Is perfect customer service not the best.

Date: 2 years ago

Review №195

Rating: 4

Date: 2 years ago

Review №196

Rating: 1

Date: 2 years ago

Review №197

Rating: 1

Always slow and always luke warm and assembled with no care, so such a mess to eat!

Date: 2 years ago

Review №198

Rating: 5

Fast, courtesy and hot.

Date: 2 years ago

Review №199

Rating: 5

The manager on night shift had amazing customer service, thank you!

Date: 2 years ago

Review №200

Rating: 4

Date: 2 years ago