Best Buy

700 S Jackson Rd, McAllen, TX 78503, United States

Best Buy

About the Company

rating: 4.4

Chain retailer with a large array of brand-name electronics, computers, appliances & more.

Categories

  • Electronics store
  • Appliance store
  • Computer store
  • Home theater store
  • Music store
  • Video game store
  • Video store

Contact Information

Phone: +1 956-661-9406

Website: https://stores.bestbuy.com/tx/mcallen/700-s-jackson-rd-236.html/?ref=NS&loc=ns100

Address: 700 S Jackson Rd, McAllen, TX 78503, United States

Working hours
  • Sunday: 10 AM–7 PM
  • Monday: 10 AM–9 PM
  • Tuesday: 10 AM–9 PM
  • Wednesday: 10 AM–9 PM
  • Thursday: 10 AM–9 PM
  • Friday: 10 AM–9 PM
  • Saturday: 10 AM–9 PM

Photos

Reviews

Review №1

Rating: 5

Date: a day ago

Review №2

Rating: 5

Excellent technology place

Date: a day ago

Review №3

Rating: 4

Best buy mcallen tx

Date: 2 days ago

Review №4

Rating: 3

Date: 2 days ago

Review №5

Rating: 5

Date: 3 days ago

Review №6

Rating: 2

Always out of stock, cameras mainly.

Date: 4 days ago

Review №7

Rating: 5

Date: 5 days ago

Review №8

Rating: 5

Date: a week ago

Review №9

Rating: 4

Date: a week ago

Review №10

Rating: 4

Geek squad was great. We were waiting to buy some stuff and got bypassed by their regular sales people in the computer dept. They called in other sales associates from another dept. I went and looked for the youngest newest employee and bought a Laptop, iPad, covers, screen protectors and a bunch of accessories.

Date: a week ago

Review №11

Rating: 1

Extremely frustrated! I bought two air conditioning units the first one once I got it home did not work. These are very heavy and hard for me to take back and forth to the store and exchange. I have to ask for people to help me carry these into my house when someone is available to help and then again to lift it and get it into my vehicle to return .Went today and bought a different AC unit got it home opened it up and there are pieces missing. I called the store and was told to bring it back. I explained its very heavy and I cannot lift it to get it into my vehicle to bring it back. I was just told sorry maam I explained to them saying theyre sorry does not help me get it back into my vehicle and waste my gas again and my time for the second time. They do not care about the inconvenience.

Date: a week ago

Review №12

Rating: 5

Excellent

Date: a week ago

Review №13

Rating: 4

Date: 2 weeks ago

Review №14

Rating: 5

Everything you need in electronics and appliances, computing, audio, etc.

Date: 2 weeks ago

Review №15

Rating: 4

Place an order online and had little to no issues when picking it up at the store.

Date: 2 weeks ago

Review №16

Rating: 5

Date: 2 weeks ago

Review №17

Rating: 5

Date: 2 weeks ago

Review №18

Rating: 5

Date: 2 weeks ago

Review №19

Rating: 5

Date: 2 weeks ago

Review №20

Rating: 5

have meta quest 2?

Date: 2 weeks ago

Review №21

Rating: 1

Geek squad accidentally broke my laptop. Wasted 6 weeks of my time waiting for repair that never happened refused to refund my money. Lied about several things and caused nothing but grief. Really the worst retail experience I have ever had!

Date: 3 weeks ago

Review №22

Rating: 5

Date: 3 weeks ago

Review №23

Rating: 4

Always very nice and good prices

Date: 3 weeks ago

Review №24

Rating: 5

We instilled this Border around the floor of the samsung display.

Date: 3 weeks ago

Review №25

Rating: 5

Date: 3 weeks ago

Review №26

Rating: 5

Date: 3 weeks ago

Review №27

Rating: 5

Date: 3 weeks ago

Review №28

Rating: 5

Got a Vantrue N4 Pro Dashcam installed on a 2023 Chevy Trailblazer with rear camera and hard wiring kit. They did a great job. Very clean install.

Date: 4 weeks ago

Review №29

Rating: 5

Very stocked and good service from the staff.

Date: 4 weeks ago

Review №30

Rating: 5

Date: a month ago

Review №31

Rating: 5

Date: a month ago

Review №32

Rating: 5

Lots of electronics and so on, but somewhat expensive prices, compared to other places very close by.

Date: a month ago

Review №33

Rating: 4

Awesome job! I dont know who the Store Manager is but your sales reps customer service....spot on!

Date: a month ago

Review №34

Rating: 1

Date: a month ago

Review №35

Rating: 5

Got what I went for quickly and easily. Great service.

Date: a month ago

Review №36

Rating: 5

Guy in the back for car radio installation was very helpful and friendly

Date: a month ago

Review №37

Rating: 5

Date: a month ago

Review №38

Rating: 4

Date: a month ago

Review №39

Rating: 5

Date: a month ago

Review №40

Rating: 5

Fast in and out for picking up a online order

Date: a month ago

Review №41

Rating: 5

Date: a month ago

Review №42

Rating: 5

Affordable prices

Date: a month ago

Review №43

Rating: 4

Date: a month ago

Review №44

Rating: 5

Date: a month ago

Review №45

Rating: 3

Date: a month ago

Review №46

Rating: 5

Quick following all the instructions :)

Date: a month ago

Review №47

Rating: 4

Date: a month ago

Review №48

Rating: 5

Date: a month ago

Review №49

Rating: 5

Date: a month ago

Review №50

Rating: 4

Nice big store. Friendly employees. I came here to recycle an old cell phone and an old battery pack. They used to have a recycling center between the entrance doors. No more. I was instructed to go to customer service. So I had to stand in line and wait for about 20 minutes just to drop off the two items. We did walk around and look at the new big screen TVs and computers. They had a small selection of open boxes of TVs.

Date: a month ago

Review №51

Rating: 5

Friendly staff and above all, they answer questions about the product you are going to buy.

Date: a month ago

Review №52

Rating: 5

Date: a month ago

Review №53

Rating: 5

Date: a month ago

Review №54

Rating: 3

Date: a month ago

Review №55

Rating: 4

Date: a month ago

Review №56

Rating: 5

Date: a month ago

Review №57

Rating: 1

Date: a month ago

Review №58

Rating: 5

Date: a month ago

Review №59

Rating: 5

Date: a month ago

Review №60

Rating: 5

I like shopping here, I bought an unlocked phone. Everything is easier with this store I love it

Date: a month ago

Review №61

Rating: 5

Awesome service by Smitty at the car shop, highly recommended!!

Date: a month ago

Review №62

Rating: 5

Good place to buy technology

Date: a month ago

Review №63

Rating: 3

The vast majority of things have to be ordered online, there isnt much on display anymore

Date: a month ago

Review №64

Rating: 5

Date: a month ago

Review №65

Rating: 5

Date: a month ago

Review №66

Rating: 5

Date: a month ago

Review №67

Rating: 5

Wonderful place, feels like Christmas in August. I wanna buy everything.

Date: a month ago

Review №68

Rating: 3

Date: a month ago

Review №69

Rating: 5

Date: 2 months ago

Review №70

Rating: 5

Date: 2 months ago

Review №71

Rating: 5

Good customer service. I always find what I need for my work or personal matters

Date: 2 months ago

Review №72

Rating: 5

Very well stocked location. Have placed several online orders and they were ready for pickup within 10 minutes. Also curbside was very fast. All in all i highly recommend this location

Date: 2 months ago

Review №73

Rating: 5

Date: 2 months ago

Review №74

Rating: 1

Date: 2 months ago

Review №75

Rating: 5

Date: 2 months ago

Review №76

Rating: 5

Excellent!

Date: 2 months ago

Review №77

Rating: 5

Date: 2 months ago

Review №78

Rating: 5

Date: 2 months ago

Review №79

Rating: 2

They only have a 15 day return policy. The item I purchased was never opened and still looking like it did when I got it. I call ed and was told to bring it in an the manager would look at it and if it was in selling condition I could return it. I drove over a hour to get there. Told the customer service boy I mean boy he looked like he could still been high school. What was going on. And I needed a manager. The 2 people in front of me he could not help he had to call help. He left and went to the door greater. And came back and said they could not take it back. I asked if that was the manager. He mumbled that they called and she was to busy to come talk to me. I asked again and was told she was busy and they could not accept my request. I had the receipt and the box was just as I got it. So no customer service from them. I guess. I will not be shopping there with that type of CS

Date: 2 months ago

Review №80

Rating: 5

Date: 2 months ago

Review №81

Rating: 5

Date: 2 months ago

Review №82

Rating: 5

Date: 2 months ago

Review №83

Rating: 5

Date: 2 months ago

Review №84

Rating: 5

Date: 2 months ago

Review №85

Rating: 5

Date: 2 months ago

Review №86

Rating: 3

Date: 2 months ago

Review №87

Rating: 5

Date: 2 months ago

Review №88

Rating: 5

Excellent service

Date: 2 months ago

Review №89

Rating: 5

Date: 2 months ago

Review №90

Rating: 5

Date: 2 months ago

Review №91

Rating: 4

The business shows that it is declining in quality and assortment, since they did not have the item I was looking for and previously in the electronics concept it was the store par excellence

Date: 2 months ago

Review №92

Rating: 5

Date: 2 months ago

Review №93

Rating: 5

I love going but every time I go, I spend more than I plan

Date: 2 months ago

Review №94

Rating: 5

Everything is very nice and excellent service.

Date: 2 months ago

Review №95

Rating: 5

Date: 2 months ago

Review №96

Rating: 5

Date: 2 months ago

Review №97

Rating: 3

Date: 2 months ago

Review №98

Rating: 5

Date: 2 months ago

Review №99

Rating: 5

Once again, exactly what I was looking for I found.

Date: 3 months ago

Review №100

Rating: 5

Always best electronic store

Date: 3 months ago

Review №101

Rating: 4

Date: 3 months ago

Review №102

Rating: 5

Date: 3 months ago

Review №103

Rating: 5

Date: 3 months ago

Review №104

Rating: 5

Date: 3 months ago

Review №105

Rating: 4

Date: 3 months ago

Review №106

Rating: 4

Date: 3 months ago

Review №107

Rating: 5

Didnt have what I needed but employees were friendly

Date: 3 months ago

Review №108

Rating: 5

Date: 3 months ago

Review №109

Rating: 5

Usually find what I need good speakers, if you like electronics thats the place to go

Date: 3 months ago

Review №110

Rating: 5

Awesomevstaff and the Geek squad very helpful on our purchased of our new computer.

Date: 3 months ago

Review №111

Rating: 2

Date: 3 months ago

Review №112

Rating: 4

Excellent place

Date: 3 months ago

Review №113

Rating: 4

Date: 3 months ago

Review №114

Rating: 5

Date: 3 months ago

Review №115

Rating: 4

Date: 3 months ago

Review №116

Rating: 4

Date: 3 months ago

Review №117

Rating: 5

Date: 3 months ago

Review №118

Rating: 5

There is everything in electronics

Date: 3 months ago

Review №119

Rating: 4

Stop to ask about recycling tvs.

Date: 3 months ago

Review №120

Rating: 5

Good.

Date: 3 months ago

Review №121

Rating: 5

Date: 3 months ago

Review №122

Rating: 5

Date: 3 months ago

Review №123

Rating: 5

Date: 3 months ago

Review №124

Rating: 4

Salespeople should be better trained, one has to resolve technical questions online and it turns out that we know more than them! Friendly but incapable of knowledge of Laos products

Date: 3 months ago

Review №125

Rating: 5

Always friendly employees, and super helpful I give this place a

Date: 3 months ago

Review №126

Rating: 5

Date: 3 months ago

Review №127

Rating: 5

Excellent attention and service from collaborators

Date: 4 months ago

Review №128

Rating: 5

Date: 4 months ago

Review №129

Rating: 4

Date: 4 months ago

Review №130

Rating: 5

Date: 4 months ago

Review №131

Rating: 5

They always have staff willing to help you find what your looking for

Date: 4 months ago

Review №132

Rating: 3

Need better customer service

Date: 4 months ago

Review №133

Rating: 5

Fantastic greeter! Very helpful sad I didnt get his name or the very helpful young lady he found to help me so I didnt have to wait in a ridiculously long line for a phone screen cover application. They really went above and beyond. It was 5/22/24 around 6 or 7pm I think.

Date: 4 months ago

Review №134

Rating: 1

Terrible service

Date: 4 months ago

Review №135

Rating: 5

Date: 4 months ago

Review №136

Rating: 5

Excellent service and good prices

Date: 4 months ago

Review №137

Rating: 5

Date: 4 months ago

Review №138

Rating: 5

Date: 4 months ago

Review №139

Rating: 5

Date: 4 months ago

Review №140

Rating: 5

Date: 4 months ago

Review №141

Rating: 5

Excellent electronics place in everything accounts.

Date: 4 months ago

Review №142

Rating: 5

Date: 4 months ago

Review №143

Rating: 5

Always get the help that I need. And if they cant help with my purchase they go looking for someone that has more knowledge.

Date: 4 months ago

Review №144

Rating: 5

I Totally Got A Royal Treatment By Best Buy Associates. By Helping Me To Find The Electronic Devices That I Wanted To Get For The Black Friday Specials. They Also Checked & Matched Prices From Other Stores Such As Amazon. Walmart; Etc.

Date: 4 months ago

Review №145

Rating: 5

Date: 4 months ago

Review №146

Rating: 5

Date: 4 months ago

Review №147

Rating: 5

Date: 4 months ago

Review №148

Rating: 4

Date: 4 months ago

Review №149

Rating: 3

Terrible service, they are getting worse.

Date: 4 months ago

Review №150

Rating: 5

Date: 4 months ago

Review №151

Rating: 5

Great service. An employee from the back saw us and offered help on the sales floor and was very knowledgeable of the tvs we was looking at and we was able to get the one we needed with his help. Great experience. I wish I had got his name. Great staff at this location. Thank you

Date: 4 months ago

Review №152

Rating: 5

Excellent technology store

Date: 4 months ago

Review №153

Rating: 5

I found everything I was looking for and more! If you have the opportunity, visit and discover for yourself everything that this store offers you.

Date: 5 months ago

Review №154

Rating: 5

Date: 5 months ago

Review №155

Rating: 5

Date: 5 months ago

Review №156

Rating: 2

Had appointment to fix my screen on my phone, first day they had to reschedule because there were no technicians working. Went to my second appointment the next day and he wanted me to sign my Apple ID and password on the public laptop so naturally Apple flagged it and said they would allow me to sign in after an hour and the guy got real frustrated like it was my fault and again had me reschedule for the following day, granted I was not late but before leaving he goes and you need to be here on time it s the only appointment? I was like ok? I ll just be fixing my screen elsewhere after wasting two trips which I both had appointments and WAS on time for both.

Date: 5 months ago

Review №157

Rating: 5

Date: 5 months ago

Review №158

Rating: 5

Excellent prices

Date: 5 months ago

Review №159

Rating: 4

Date: 5 months ago

Review №160

Rating: 4

Date: 5 months ago

Review №161

Rating: 5

Date: 5 months ago

Review №162

Rating: 4

Date: 5 months ago

Review №163

Rating: 5

Excellent service and a lot of variety in electrical appliances

Date: 5 months ago

Review №164

Rating: 4

Excellent service and friendliness

Date: 5 months ago

Review №165

Rating: 5

Date: 5 months ago

Review №166

Rating: 4

Date: 5 months ago

Review №167

Rating: 5

Date: 5 months ago

Review №168

Rating: 1

i would rate 0 stars. They did not provide the help that i needed for my laptop and told me to contact someone but they didnt bother helping me either .

Date: 5 months ago

Review №169

Rating: 4

Date: 5 months ago

Review №170

Rating: 3

Did not find what I wanted

Date: 5 months ago

Review №171

Rating: 5

Date: 5 months ago

Review №172

Rating: 3

Date: 6 months ago

Review №173

Rating: 5

I bought a new phone there. They had great service and answered all my questions before I bought.

Date: 6 months ago

Review №174

Rating: 5

Date: 6 months ago

Review №175

Rating: 5

Excellent prices and great service.

Date: 6 months ago

Review №176

Rating: 5

Date: 6 months ago

Review №177

Rating: 5

I found what I was looking for at a good price

Date: 6 months ago

Review №178

Rating: 5

Their assistance is fabulous.

Date: 6 months ago

Review №179

Rating: 5

Very organized

Date: 6 months ago

Review №180

Rating: 5

Super!!!

Date: 6 months ago

Review №181

Rating: 4

Date: 6 months ago

Review №182

Rating: 4

Date: 6 months ago

Review №183

Rating: 5

Date: 6 months ago

Review №184

Rating: 5

Date: 6 months ago

Review №185

Rating: 4

It is a good hotel, it does what it promises, the price could be cheaper, but it is quite good.

Date: 6 months ago

Review №186

Rating: 5

Amazing and Friendly Employees. Everything looks so nice and neat and clean. Customer service is at a whole knew level that I really recommend this place if youll want to get some of that expensive stuff, but they can always try to work it out for you if not in your budget.

Date: 6 months ago

Review №187

Rating: 5

Date: 6 months ago

Review №188

Rating: 1

They served me reluctantly, in fact, they turned around to serve me, giving me the service I was looking for because I was Latin, I didnt know that Best Buy was racist, I was quite surprised with the way they treated the customer, I really DONT HAVE WHAT A BAD TIME HAPPENED. AND DONT GO TO THAT BRANCH SO THAT WHAT I HAPPENED TO DOESNT HAPPEN AND LASTLY I HOPE THEY GO BANKRUPTCY BECAUSE OF THEIR BAD ATTITUDES LIKE K-mart or RADIOSHAK They served me reluctantly, in fact, they turned me around to serve me, giving me the service I was looking for because I was Latin, I didnt know that Best Buy was racist, I was quite surprised with the way they treated the customer, I really DONT HAVE WHAT A BAD TIME HAPPENED. AND DONT GO TO THAT BRANCH SO THAT I HAPPENED TO DOES NOT HAPPEN AND LASTLY I HOPE THEY GO BANKRUPTCY BECAUSE OF THEIR BAD ATTITUDES LIKE K-mart or RADIOSHAK .

Date: 6 months ago

Review №189

Rating: 5

Date: 6 months ago

Review №190

Rating: 3

Date: 6 months ago

Review №191

Rating: 5

Date: 6 months ago

Review №192

Rating: 5

Great customer service. Answered all my questions.

Date: 6 months ago

Review №193

Rating: 5

This 5 star review is for the store only. Stephanies customer service was outstanding. The Geek Squad wasnt able to fix my laptop, but did provide a solution to get it up and running. Side note: Dont invest in an ASUS computer. Save your money and frustration. Buy anything but ASUS! As for the corporate decision to send all incoming calls to a call center, you SUCK! I spoke with several employees at this branch. They say customers complain every day that they cant get ahold of anyone at the store. This was a horrible decision. FYI, the extension for the McAllen store is 2110.

Date: 6 months ago

Review №194

Rating: 5

Great place.

Date: 6 months ago

Review №195

Rating: 5

Date: 6 months ago

Review №196

Rating: 5

Usually a good and kind service. Just miss having much more staff. But I guess it is the new era.

Date: 6 months ago

Review №197

Rating: 5

Date: 6 months ago

Review №198

Rating: 4

Date: 6 months ago

Review №199

Rating: 5

As always the best option in its field.

Date: 6 months ago

Review №200

Rating: 5

It has good products, when I visited the store they had an additional 10% offer. As for cell phones, they sell you the most recent phones linked to two companies, AT&T and Averizon.

Date: 6 months ago