Starbucks

Review №1

Rating: 1

Terrible service. Terrible line moves slower than a snail s pace. Gracie informed me that apparently the Store Manager Antoine as well as the District Manager Melvin are very strict about allowing customers to put ice in their Nitro Cold Brew even when they specifically request it. That is ridiculously poor customer service, especially for a place that literally specializes in custom drink orders. I understand Nitro doesn t come with ice, but i enjoy ice in mine. Ice makes the drink considerable more enjoyable for me? Yet I was repeatedly denied and then was given a cup of ice to modify the drink that I paid people to make for me. You can ask for the most absurd, sugary topping loaded, cold foam topped, shaken then stirred, made hot then put on ice frappe or ridiculously customized drink - but apparently they draw the line at a few ice cubes in your Nitro? Do you realize how ridiculous that is? Never in my life at any Starbucks any the entire world have they refused my request for light ice in my Nitro except at Antoine and Melvin s store. Not only is it just utterly ridiculous and frankly insulting to refuse such a simple customer request, but it wastes double the plastic resources and uses way more ice than I asked for. Absurdly poor management and poor customer service practice. No wonder their drive thru line hardly moves. District Manager Melvin, and Store Manager Antoine should really revise their policy. I mean seriously what a joke. Go to literally any other Starbucks for better, faster, and kinder customer service, even if it s out of your way - it will be worth it.

Date: a week ago

Review №2

Rating: 5

Date: a week ago

Review №3

Rating: 5

Date: a week ago

Review №4

Rating: 1

I ordered this morning in advance. When I got there, my order was not ready. I waited for several minutes (over 10), which made me run late for work. When I finally received my order (which I was told it was sitting in a different area even though I told the barista my name 3 times), it was not what I ordered. I ordered an iced white chocolate mocha; I was given a hot drink, but I couldnt wait even longer for them to fix it, so I just took it, thinking itll be fine as long as its a white chocolate mocha. As I was on my commute, I tasted the hot coffee, and it was disgusting. It tasted like old coffee water; there wasnt a hint of any flavor at all. I had to throw it away. I couldve made better coffee at home or even at a 7/11. Its disappointing to pay so much for a drink only to be utterly let down (such a waste of money and time). I wont be returning to this location in the future. That was unacceptable.

Date: a week ago

Review №5

Rating: 1

Customer service not good . Bad attitude.

Date: 2 weeks ago

Review №6

Rating: 5

Date: 3 weeks ago

Review №7

Rating: 1

The only thing they serve here is ATTITUDE. They clearly do not care about customers. Too busy bullying other employees. I felt so bad watching the treatment of the ONLY one that seemed to care about service. She is clearly miserable and has no voice. Shame on management for letting this happen. DO BETTER.

Date: 3 weeks ago

Review №8

Rating: 4

Hi! Normally this location seems pretty good. But you need to change your hours online to reflect your actual hours. Super annoying! Came in Sunday. Says you open at 5:30am. So I came back again at 6am. They told me they didn t open till 6am. Get with it. Everyone else can & does. Wouldn t expect anything less from Starbucks.

Date: 3 weeks ago

Review №9

Rating: 4

Date: a month ago

Review №10

Rating: 4

Date: a month ago

Review №11

Rating: 5

Always yummy

Date: a month ago

Review №12

Rating: 5

Just started coming here in the morning I love how the staff greats me as walk in and wished me a great day as I leave . I mostly online order and give it ten minutes and it never fails my drink is ready as soon as I arrive . Also huge fan of the Egg Pesto a barista recommended it as well as to extra toast it with cream cheese literally the best 2,000 calories of all time . Love how clean it is and the outdoor patio is nice 10/10 recommended for the vibes alone :)

Date: a month ago

Review №13

Rating: 2

Manager Lesley made what has always been an excellent service with Starbucks into a poor negative and argumentative experience. I have never had such a terrible experience. It was a BOGO and all he had to do was honor it. No willingness to accommodate, instead someone in the back made another drink. Thank you very much. Im so sorry I forgot your name (Faith?) Lesley, should not whatsoever be a manager nor the front window his whole persona is of a angry bitter man.. sorry to leave such a negative review but Ive never experienced such bad service from Starbucks.

Date: 2 months ago

Review №14

Rating: 5

Everyone is very friendly Food

Date: 2 months ago

Review №15

Rating: 5

Date: 2 months ago

Review №16

Rating: 5

Date: 2 months ago

Review №17

Rating: 5

Thach

Date: 2 months ago

Review №18

Rating: 1

Came off pretty snobby to me. Walked in and was given a look of disgust. When I left this location, they also didn t say anything either. Not professional nor friendly. I had plastic pieces in my bacon gouta sandwich, AND the bread was hard on the corners, and a corner of the egg was hard. Theeen the drink had SOOOO much ice. I had to pour some out because the lid kept popping off. Definitely not coming back to this location. Had taken a long break from Starbucks in general because of so much ice that its difficult to even insert your straw. Talk about ridiculous. Why exaggerate like that. Smh. Looks like Ill keep my business at DutchBros even though its less convenient. Ill make the drive over to them instead.

Date: 2 months ago

Review №19

Rating: 5

I love Starbucks

Date: 2 months ago

Review №20

Rating: 5

Date: 2 months ago

Review №21

Rating: 1

Date: 3 months ago

Review №22

Rating: 1

Slow service. I ordered ahead and still waited in a non-busy store.

Date: 3 months ago

Review №23

Rating: 5

I found a mouse in my coffee and some weird hairs in the breakfast sandwich Dietary restrictions: Hi Food : 1/5 |

Date: 4 months ago

Review №24

Rating: 4

Date: 4 months ago

Review №25

Rating: 1

Be prepared to wait 40+ mins for your order & for it to still not be correct smh worse experience at a Starbucks ever! And there was at least 5 ppl behind the counter.

Date: 4 months ago

Review №26

Rating: 5

Date: 4 months ago

Review №27

Rating: 5

Im not sure the correct spelling of her name but lacey, the barista, always greets me with a smile. She remembers me by name and tries to remember my drink lol. I go there almost every morning and her smile makes me day. Her customer service is is top notch and shes definitely made my morning routine worthwhile. She definitely has a heart of gold.

Date: 5 months ago

Review №28

Rating: 5

Date: 6 months ago

Review №29

Rating: 4

Date: 6 months ago

Review №30

Rating: 5

Always a great cup of coffee.

Date: 6 months ago

Review №31

Rating: 4

Starbucks is located off E Broad in Mansfield in The Shops at Broad shopping center, serving great coffee and seasonal drinks throughout the year. I have been here multiple times and always had a pleasant experience with the staff and service. There is parking along the establishment, but it can get crowded and congested due to the many businesses surrounding it. Inside is very spacious and clean with many chairs and tables to sit at. The staff does a wonderful job in preparing your drinks and provides excellent customer service. They offer breakfast pastrys such as coffee cake, breakfast sandwhiches, and my all-time favorite cake pops! There is wifi provided along with a clean restroom to use. Overall, this Starbucks is great and knows how to please their guest. They offer a drive-through for fast service for quick and easy drinks to go. I highly recommend downloading the APP for awesome rewards and perks to get the best bang for your buck.

Date: 6 months ago

Review №32

Rating: 4

Date: 6 months ago

Review №33

Rating: 5

Date: 7 months ago

Review №34

Rating: 1

I ve ordered a caramel macchiato here several times and each time it s not sweet,i barely taste the caramel,it s just not good. It seems like they hold back on the caramel and it ends up just tasting like regular black coffee.

Date: 7 months ago

Review №35

Rating: 1

I accidentally placed a mobile order to the wrong Starbucks. The worker at the window was very rude about it & did not offer any assistance in canceling/moving the order to their location.

Date: 7 months ago

Review №36

Rating: 5

Date: 7 months ago

Review №37

Rating: 5

Date: 8 months ago

Review №38

Rating: 4

Theyre all about the same. A good cup of coffee and friendly service.

Date: 9 months ago

Review №39

Rating: 5

Avian was the best over all good customer service!! You all were out of the caramel brulee latte. She asked me do I like sweet and omgg the best espresso Ive ever had. My new fav! Thank you Avian :)

Date: 10 months ago

Review №40

Rating: 1

We got four drinks and only one as what it should have been. Disappointed in this location

Date: 10 months ago

Review №41

Rating: 5

Lauren was awesome, best Barista ever.

Date: 11 months ago

Review №42

Rating: 2

I guess the online is cheaper than ordering inside. I was charged .48 more than mobile order price

Date: 11 months ago

Review №43

Rating: 5

Long wait

Date: 11 months ago

Review №44

Rating: 5

Date: 11 months ago

Review №45

Rating: 5

Date: 11 months ago

Review №46

Rating: 4

Date: a year ago

Review №47

Rating: 1

Drive thru person this morning clearly doesn t like their job. And messed up the order in top of it.

Date: a year ago

Review №48

Rating: 5

I love my local Starbucks

Date: a year ago

Review №49

Rating: 5

Always awesome service and the BEST people work here!

Date: a year ago

Review №50

Rating: 1

I mobile ordered a drink. The app said pickup at 12:31. I got there at 12:25. It s literally 12:38, no drink and no communication from the staff. There are literally 2 other customers in the store; both clearly already had their drinks and are sitting around. I had to head to an appointment so I asked them for a refund. I paid in stars. They literally give me cash back including a handful of coins to make up for the type of drink I ordered. That seemed quite contrived. Message received.

Date: a year ago

Review №51

Rating: 1

Takes more than 25 min to get two cups of coffee. And this is not the drive through, which takes even longer

Date: a year ago

Review №52

Rating: 5

Date: a year ago

Review №53

Rating: 4

People were friendly Friday 8/25 9:20 am. My order took 18 minutes. Food

Date: a year ago

Review №54

Rating: 5

Date: a year ago

Review №55

Rating: 5

Date: a year ago

Review №56

Rating: 5

Date: a year ago

Review №57

Rating: 5

Date: a year ago

Review №58

Rating: 3

Date: a year ago

Review №59

Rating: 5

Super friendly and even conversate with me briefly.

Date: a year ago

Review №60

Rating: 5

Date: a year ago

Review №61

Rating: 5

Date: a year ago

Review №62

Rating: 5

Date: a year ago

Review №63

Rating: 5

Fast service and friendly staff. Their prices on drinks have increased

Date: a year ago

Review №64

Rating: 5

Date: a year ago

Review №65

Rating: 5

One of favorite places to complete a blind order. Today, we went in I ordered a nitro sweet they made me some drink that was amazing ! I have no idea what they put in the drink but it made my day. My sister ordered something hot easy on the sweet she got an amazing hot coffee. If you just let them make your order this crew comes up with amazing totally satisfying drinks. It s not for everyone and giving up control is hard but this crew makes it easy .. thank you for making my day today.

Date: a year ago

Review №66

Rating: 1

I ve given multiple chances to this location. Actually the last visit here before this one, making me leave a review, had gotten a lot better from previous ones. But today they were back at it again with their terrible attitude. I literally had to ask what my total was to reload my card, my napkins where given to me crumbled up, seriously looked like they grabbed them from the trash can, coffee was spilling down the side of my cup (also didn t taste great), the lady at the window was just so annoyed and unpleasant. Look I know they get busy but they should take that as a good thing and have the best staff possible, or hire more if the ones they have are just overwhelmed by the traffic. Treat your staff right and they will treat your clients right. The more clients the more business. Just saying. I m one to give multiple chances but this was the last straw for me. Even though it s a great location commute wise I will either go to the one on E.Broad and 360 or the one further up on 287 and Matlock-ish, heck, I will even get off and go into the one inside Target all those location have always been a lot nicer and patient then this one. They deserve my $$.

Date: a year ago

Review №67

Rating: 1

While in the drive throw at the back of store is discussing. If thair was a way to get out of line I would .will not come back here at Broad and 287 Mansfield d

Date: a year ago

Review №68

Rating: 4

Good place if you need something

Date: a year ago

Review №69

Rating: 5

Date: a year ago

Review №70

Rating: 5

Date: a year ago

Review №71

Rating: 5

While finishing up my masters degree I chose to attend this Starbucks to complete my course work after working my daily 8-4pm and have been pleasantly surprised by how friendly the staff is and how well they coordinate with each other to create a great experience for their customers! Their outdoor & indoor sitting areas are well kept, and I have seen many mentors & business owners come in to work with students/mentees and clients, respectively. Lastly, Alicia [a hero without a cap :)] is one of the many baristas that I have had the opportunity to interact with here and she has always greeted others and myself with a warm Welcome-In whenever anyone comes in the door for that daily cup of coffee! Sending thanks to this location and group for their daily hard work and dedication to their customers.

Date: a year ago

Review №72

Rating: 4

Date: a year ago

Review №73

Rating: 2

I was pleased to say that the employees were fast and friendly and got my coffee in a timely manner. However, I ordered a venti coffee that was around $7 and received it 3/4 of the way up. Its disappointing because $7 is an expensive coffee. Please fill the drinks up.

Date: a year ago

Review №74

Rating: 5

Date: a year ago

Review №75

Rating: 5

Date: a year ago

Review №76

Rating: 5

I get the same drink every time and every time its made slightly different. Still tasty though. Great customer service.

Date: a year ago

Review №77

Rating: 4

Decently spacious Starbucks location - plenty of seating and a big, comfortable sofa in the middle. Wi-Fi is reliable to take video calls. Drinks are of typical Starbucks quality. Ordered through the app and picked up in store.

Date: a year ago

Review №78

Rating: 1

The emergency exit was blocked by a pallet of stuff the entire 45 minutes I was in the store. When I asked to talk to manager they told shift leader who promptly ignored me. Would be a disaster if there was a fire. They werent that busy inside either.

Date: a year ago

Review №79

Rating: 5

Date: a year ago

Review №80

Rating: 5

Date: a year ago

Review №81

Rating: 5

Date: a year ago

Review №82

Rating: 5

Date: a year ago

Review №83

Rating: 5

They do a good job of moving the drive thru line quickly. I wouldnt typically bother with ordering ahead here as it is often just as fast to wait in line outside (at least outside peak hours).

Date: a year ago

Review №84

Rating: 2

Date: a year ago

Review №85

Rating: 5

I love my macha green tea latte iced!!! Made my pistachio roll fresh and hot!! Very friendly at 6:30am Vegetarian options: Dont know much about it but I know its available Dietary restrictions: Im sure you could find something to suit your needs Parking: Plenty Wheelchair accessibility: Accessible

Date: a year ago

Review №86

Rating: 4

Date: a year ago

Review №87

Rating: 5

Great location, nice inside, and excellent service.

Date: a year ago

Review №88

Rating: 3

This Starbucks really struggles with demand. If you order a coffee online. Show up no earlier than 20 minutes after it says your code is ready otherwise you ll be sitting their waiting.

Date: a year ago

Review №89

Rating: 1

After waiting in an outrageously long drive through line I was lucky enough to receive the nastiest watered down hot chocolate I ve ever ordered from anywhere. Thanks for wasting my time and money.

Date: a year ago

Review №90

Rating: 4

Great java here at a much better price than I anticipated

Date: a year ago

Review №91

Rating: 5

Then

Date: a year ago

Review №92

Rating: 4

Date: a year ago

Review №93

Rating: 5

Date: a year ago

Review №94

Rating: 4

Date: a year ago

Review №95

Rating: 5

Okay this is the BEST STARBUCKS! They truly know how to start off my morning right- with great personality AND COMPLIMENTS- keep rocking it y all!

Date: a year ago

Review №96

Rating: 5

Date: 2 years ago

Review №97

Rating: 3

Yall been out of the strawberry puree for months. I need the manager to do better on inventory

Date: 2 years ago

Review №98

Rating: 4

Date: 2 years ago

Review №99

Rating: 4

Starbucks. Yall already know what time it is. Get your caffeine on, any way you like Here.

Date: 2 years ago

Review №100

Rating: 5

Date: 2 years ago

Review №101

Rating: 5

Excellent as always plus pup cup for my dog

Date: 2 years ago

Review №102

Rating: 4

Date: 2 years ago

Review №103

Rating: 4

Date: 2 years ago

Review №104

Rating: 2

Date: 2 years ago

Review №105

Rating: 2

They did not have strawberry pieces for the strawberry drink and said it didnt take away from the taste which it did. Didnt offer a replacement or discount.

Date: 2 years ago

Review №106

Rating: 4

Date: 2 years ago

Review №107

Rating: 5

Date: 2 years ago

Review №108

Rating: 5

Date: 2 years ago

Review №109

Rating: 5

Date: 2 years ago

Review №110

Rating: 5

Love me some Starbucks. Always good

Date: 2 years ago

Review №111

Rating: 5

Date: 2 years ago

Review №112

Rating: 1

Date: 2 years ago

Review №113

Rating: 3

As usual reliable

Date: 2 years ago

Review №114

Rating: 5

Date: 2 years ago

Review №115

Rating: 5

Its Starbucks. If youve been to onel, you know what to expect. Giving them 5 stars because Ive never had a bad drink nor have I had bad customer service.

Date: 2 years ago

Review №116

Rating: 1

As the previous reviewers stated this location is going downhill. Now, this location lost a whole staff awhile back and they had to close down for a month. They hired new people, which 10% are competent and know what they re doing. The others are winging the heck out of it! I come here because my kids are in therapy in the area and I prefer my sublet and 287 location! Way better!!! This location will mess your drinks up even after repeating the order. Which my order is a mocha frappe with mocha drizzle in the cup. Simple right?! Nope! lol they Jack it up 90% of the time. Now my other experience was with a shift lead who didn t acknowledge my presence. Made a snide remark about not needing my name for my order . Also, just gave off real bad vibes and the staff even said she does it to them . Well I took my concerns to corporate. Please call corporate. Do not even ask them to fix it! They will send you a gift card for the mishap and just go down by 360, sublet or Debbie/157. This location is a joke! Oh and today I went and the guy was confused when I said around the cup! Same terminology the baristas use.

Date: 2 years ago

Review №117

Rating: 5

Date: 2 years ago

Review №118

Rating: 5

Super friendly service

Date: 2 years ago

Review №119

Rating: 5

Tall-- Iced white mocha, toffee nut syrup, no whip cream, salted cream foam, caramel drizzle !!!!!

Date: 2 years ago

Review №120

Rating: 5

Date: 2 years ago

Review №121

Rating: 2

The employees are congregating with themselves and not interacting with customers its a social thing for themselves not a job a place to to enhance their communication skills and grow within, they take forever to get your order out because they stop and talk and forget what they were doing when they give you your cup they hold it from where your lips go this is unsanitary give it holding the sides not top no conversation to customers at window or inside the ordering they either yell or talk so low you cant hear... step them up to be more successful not doormats help them management team thatbis your job have weekly meetings to give them encouragement and rewards for being good service employees to the business teach them to own one someday !!

Date: 2 years ago

Review №122

Rating: 4

Date: 2 years ago

Review №123

Rating: 1

Sitting here in the late evening studying and the workers blasted the music pretty loud. They were also playing music with profanities in them..

Date: 2 years ago

Review №124

Rating: 5

Enjoyed the visit, people were nice and helpful!

Date: 2 years ago

Review №125

Rating: 1

I have worked in customer service for over 33 yrs... I have NEVER BEEN SERVICED LIKE THIS BEFORE IN MY LIFE!! I purchased a refresher at this location. When I got home, I realized it was not the right one. Came back through the drive thru to express it to them what had happened; with hopes to get the drink I paid for. Keep in mind, I was at the drive thru for over 10 minutes at 6:57 until 6:10...then went to the front door. Once I got at the door, realized it was locked. I knocked, hoping someone would see me with the starbucks cup and would come at least to the door and hear what I have to say. I literally stood their as they went back and forth for over 20 minutes. Do you think they didnt noticed me.... Oh no they literally looked at me turned around and began doing other distracted things other than tell me they are closed... systems are down or something. I stood at the door in the cold as they watched me knocking at the door. ALL I wanted was the drink I paid for. Instead I was ignored to the fullest. One guy that had an orange shirt on peeked between the back door to see if I would leave. He finally came out but ignored me sitting there. No one approached the door to expressed that they were closed or that the machines were down. All they did was ignore me in the cold. This is very disrespectful and lack of customer service. I have NEVER felt so disrespectful. As I walked to my car with disbelief that a major cooperation would hire such lacking service people... I sat in the car to write this and noticed a sign that said they closed at 6. It is very understandable why they werent interested in assisting me. However... just a walk to the door would have been the right thing to do. This is ridiculous.

Date: 2 years ago

Review №126

Rating: 5

Date: 2 years ago

Review №127

Rating: 1

I went to this location yesterday, 18 Feb 22 and ordered my usual. The guy at the drive thru really questioned my order. His behavior was totally unacceptable. Mid order, a lady takes over to verify my order and I asked her was it okay for me to order what I did and the guys attitude was horrible. She told me he was in training. I get to the window and he s there still somewhat questioning my order stating all the sugar could cause damage or some nonsense. I clearly told him he was inappropriate and had no business questioning my order! I told him I m sure his behavior wasn t taught in training and he needs to mind his own vs what someone orders. Totally unacceptable. I ll never visit this location again!

Date: 2 years ago

Review №128

Rating: 4

Date: 2 years ago

Review №129

Rating: 5

Date: 2 years ago

Review №130

Rating: 5

Date: 2 years ago

Review №131

Rating: 4

My coffee was great, the wait, NOT SO MUCH

Date: 2 years ago

Review №132

Rating: 5

Date: 2 years ago

Review №133

Rating: 5

Super friendly. Always on top of their game!

Date: 2 years ago

Review №134

Rating: 1

This location is the worst been there twice in a week will not be going back to this location. Some of the workers are Rude. And they don t even know how to make the drinks the Manager should be fired and District Manager should be fired. 1/30/2022

Date: 2 years ago

Review №135

Rating: 4

Date: 2 years ago

Review №136

Rating: 4

Its a starbucks

Date: 2 years ago

Review №137

Rating: 2

Unfortunately, this Starbucks is quickly going downhill. I ordered a drink for drive Thur pickup. I saw how long the drive thru was so I opted to go inside. I got inside and wasn t greeted by anyone. I waited for a long time and decided to just try the drive thru. I waited in the drive thru 17 minutes. I get to the speaker and the lady rudely tells me I need to come inside because the drive thru is moving at a slow speed. Then I tell her I can t get out of line because there is concrete all around me. It s another 5 minutes before the cars ahead me move and I get to a spot where there is an opening to get out of line. Next time I m going to Mansfield, I will just drive to the little road Starbucks first. Thankfully, the little road location is one of the few Starbucks left in the area that is not incredibly slow.

Date: 2 years ago

Review №138

Rating: 4

Date: 2 years ago

Review №139

Rating: 5

Date: 2 years ago

Review №140

Rating: 1

Date: 2 years ago

Review №141

Rating: 2

This Starbucks has gone downhill fast. Its dirty inside, and very unorganized. The wait was longer than expected, but there isnt an excuse for the dirty tables, floors and bathrooms that looked like Chuck Cheese after a birthday party. The staff... Very pleasant.

Date: 2 years ago

Review №142

Rating: 4

Date: 2 years ago

Review №143

Rating: 5

Date: 2 years ago

Review №144

Rating: 4

Date: 2 years ago

Review №145

Rating: 3

Date: 2 years ago

Review №146

Rating: 5

Date: 2 years ago

Review №147

Rating: 1

Just wanted to treat myself before work but I only had a $100 bill because that s how I get paid so I figured they would be able to break it because before going I read the website to make sure they accepted $100 and it didn t say anything about they couldn t I ordered my food and drink got to the window she said they can t break my money then I said it s all I have then she didn t say anything to me another person came asked if I had a card or something rudely and I didn t and he said well we can t break that right now apparently he didn t have change so I left empty handed

Date: 2 years ago

Review №148

Rating: 5

Date: 2 years ago

Review №149

Rating: 5

Date: 2 years ago

Review №150

Rating: 5

Date: 2 years ago

Review №151

Rating: 5

Really good service placed a big order and were really nice about it. Would recommend coming here

Date: 2 years ago

Review №152

Rating: 1

When this location 1st opened I preferred it to the Coopet Location. Last night my drink tasted like hot water and cocoa powder and tad bit of peppermint oil. Got home and all these dark brown dots were floating around and there wasnt much milk added it was watery. Went to return it the next day( because the person in front of me that Sunday, had to have 4 drinks remade and was already there for 20 mins before getting my coffee it was hot so didnt drinking till almost home) Well went back Monday Morning and they were closed. This isnt the 1st mistake, usually I let stuff slide ...this is 1 of more than 10, This location is struggling and maybe need to get more experienced staff before opening doors again. I understand short staffing and supplies. Believe me. This is nothing Major in the scheme of life. However, would warn against this location to get the joy of drinking a hot coffee or tea you will not be satisfied or get your moneys worth.

Date: 2 years ago

Review №153

Rating: 5

They are very nice .

Date: 2 years ago

Review №154

Rating: 2

Date: 2 years ago

Review №155

Rating: 5

Date: 2 years ago

Review №156

Rating: 5

Great

Date: 2 years ago

Review №157

Rating: 5

Date: 2 years ago

Review №158

Rating: 1

I come to this Starbucks every weekday on my commute. So much that they know me by name. It s a shame that lately the experience has been so inconsistent and it seems like you guys can t keep a staff there in the morning. I just want my coffee and either the store is closed or there s a max of two incompetent people there. It shouldn t take me 15 minutes to go through the drive thru when there s 3 people in line. Get it together!

Date: 2 years ago

Review №159

Rating: 3

Too busy. The line is very long in the drive through

Date: 2 years ago

Review №160

Rating: 4

It is usually good all the time but sometimes the servers are extra slow, or they get all of the order wrong but that is normal. But other than that it is a really nice place

Date: 2 years ago

Review №161

Rating: 3

why does it always take so long to get through the drive thru here ?? I order on the app to (supposedly) speed things up - it doesnt work at this location

Date: 3 years ago

Review №162

Rating: 1

They are incredibly slow and mess drinks up, a lot.

Date: 3 years ago

Review №163

Rating: 5

I love pumpkin spice and it was really done up right in the pumpkin loaf. It was absolutely delicious!

Date: 3 years ago

Review №164

Rating: 3

Date: 3 years ago

Review №165

Rating: 1

Updated review: again on September 23, 2021, we visit this same location because it s the closest to home. We ordered two brown sugar oatmilk shaken espresso lattes and this is what was served. WORST Starbucks I ve ever been to in the USA. Photos below, you can see no oatmilk but they still served them this way. Ridiculous and unprofessional behavior. Generally, Starbucks has great efficient customer service. This is the location closest to me so I frequent this specific location. They are slow and do not fill the drinks all the way. Photo for proof. When you re paying more than the average price for coffee, the least they can do is serve properly. Disappointed and will no longer go to this location.

Date: 3 years ago

Review №166

Rating: 5

Date: 3 years ago

Review №167

Rating: 3

Date: 3 years ago

Review №168

Rating: 5

Date: 3 years ago

Review №169

Rating: 4

Date: 3 years ago

Review №170

Rating: 4

Date: 3 years ago

Review №171

Rating: 5

Its good here

Date: 3 years ago

Review №172

Rating: 4

Date: 3 years ago

Review №173

Rating: 5

Quick and easy, very friendly and courteous staff...

Date: 3 years ago

Review №174

Rating: 5

Date: 3 years ago

Review №175

Rating: 5

Date: 3 years ago

Review №176

Rating: 5

Date: 3 years ago

Review №177

Rating: 5

I just love the energy that the baristas have at Starbucks! Good vibes

Date: 3 years ago

Review №178

Rating: 5

Date: 3 years ago

Review №179

Rating: 4

Very long line

Date: 3 years ago

Review №180

Rating: 4

Date: 3 years ago

Review №181

Rating: 5

Date: 3 years ago

Review №182

Rating: 5

Easy and predictable, fun and happy staff

Date: 3 years ago

Review №183

Rating: 5

Date: 3 years ago

Review №184

Rating: 2

When this location first opened, the customer service was great! Now its just a fast coffee shop. My coffee order was wrong and when I took it back, the guy goes, I cant take it back in a nonchalant tone. Of course you cant! He had me to go over to the trash and throw it away when he should have taken it and thrown it away. Back up a few minutes. The guy who took my money didnt say thank you, bye or anything. If these people are not morning people then they should find evening jobs!!! Ugh!!!!

Date: 3 years ago

Review №185

Rating: 5

Wonderful excellent cervisio.........

Date: 3 years ago

Review №186

Rating: 5

Got my drink just right.

Date: 3 years ago

Review №187

Rating: 5

Great as always

Date: 3 years ago

Review №188

Rating: 5

Great service

Date: 3 years ago

Review №189

Rating: 5

Great friendly staff

Date: 3 years ago

Review №190

Rating: 5

Forever a Starbucks person

Date: 3 years ago

Review №191

Rating: 5

Date: 3 years ago

Review №192

Rating: 5

Date: 3 years ago

Review №193

Rating: 5

Starbucks are always great for me. I customize my drink differently every time and they always get it right.

Date: 3 years ago

Review №194

Rating: 5

Caramel Crunch is from Heaven..That Is All..

Date: 3 years ago

Review №195

Rating: 5

Date: 3 years ago

Review №196

Rating: 5

Fast service. Quiet atmosphere.

Date: 3 years ago

Review №197

Rating: 5

Date: 3 years ago

Review №198

Rating: 5

Friendly staff

Date: 3 years ago

Review №199

Rating: 4

Date: 3 years ago

Review №200

Rating: 4

Date: 3 years ago